albany The
Learning and Conference Centre
Training Programme The Glasgow Council for the Voluntary Sector
October 2014 to March 2015
You can save up to half the cost on our training, through Flexible Training Opportunities. See page 3
With financial support from GCC Integrated Grant Fund.
www.gcvs.org.uk
To find out more about our training, or to book places:
Read
This brochure lists our training courses and major learning events from October 2014 to March 2015.
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@TheAlbany_GCVS
Visit the what’s-on section of the GCVS website: or scan this QR code
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Contact
Contact us by phone
0141 354 6511 or email us at
training@gcvs.org.uk
We usually advertise two prices for our courses - for GCVS members and for non-members. These are denoted as “M” for Member and “NM” for Non-member.
To enquire about GCVS membership call us on 041 332 2444 or email membership@GCVS.org.uk
Funding support and accreditations Supported by GCC Integrated Grant Fund
Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all of our day courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.
SDS Individual Learning Accounts (ILAs) are for people who are 16 or over and living in Scotland. You must have an income of £22,000 a year or less, or be on benefits to be eligible to get up to £200 towards the costs of learning or training. The bulk of the courses in this calendar qualify for ILA. See www.myworldofwork.co.uk/section/funding for more details. GCVS has been awarded SQA Accreditation for our Scottish Vocational Qualifications programme.
ILM is the UK's leading awarding body for management and leadership education. Our renowned, five-day Managing People course is ILM accredited, as is our Training for trainers two-day course.
We update our training and learning programme regularly. See the latest developments at
www.gcvs.org.uk
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Flexible Training Opportunities can help your training budget go further.
Up to £5000 towards your organisation’s training costs!
GCVS has teamed up with Skills Development Scotland to help you to access potential training rebates through Flexible Training Opportunities. They will refund 50% of the cost of up to 10 training courses – at up to £600 per course. So, for example, if your training costs £600, Skills Development Scotland will refund £300. If it costs £1200, they will refund up to £600. Any Scottish company with fewer than 100 employees can apply. Beneficiaries can include volunteers with your organisation. The most important criterion for a positive decision is that you can make a business case for your training.
How do you apply for this funding for the training in this brochure?
1. Simply look for our Skills Development Scotland rebate logo against the course descriptors in this brochure. It looks like this: Skills FTO Development Scotland
Eligible
2. If the logo is present, then the course will be considered under the Flexible Training Opportunities scheme. 3. Apply to Skills Development Scotland, stating the training you or your staff wish to undertake. They will take you through the information they need, and have a decision within five days. Further information together with an application form can be found under Flexible Training Opportunities at: www.skillsdevelopmentscotland.co.uk
4. If you would like advice before applying, please contact Calum McLean at Skills Development Scotland. Tel: 0800 783 6000 or 0141 842 3596 Email: calum.mclean@sds.co.uk
5. If your attendance at the training course is dependent upon getting this funding, we will be happy to hold you a provisional spot on the training course. Just be sure to confirm your attendance with us after you receive your funding.
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Personal Effectiveness
Management and leadership
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Developing Your Organisation 8 Project Management
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SAGE Accounting
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Funding / Governance Social Enterprise training
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First Tuesday
13
Human Resources Volunteer training
Social Care training
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15 16
Public speaking
16
Social Media
18
Better business
17
Information Technology
19
Training for Trainers
21
Support for your clients
Check your ILA eligibility
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The majority of the courses in this calendar qualify for Individual Learning Account funding.
You must be over 16 and have an income of £22,000 a year or less, or be on benefits, and have no degree qualification, to be eligible to get up to £200 towards the costs of learning or training. It’s a great way to pay for learning new skills because the money isn’t a loan and you don’t need to worry about paying it back. You can find the ILA eligibility checklist at www.skillsdevelopmentscotland.co.uk
Or contact us at training@gcvs.org.uk for advice
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Personal Effectiveness
Early Bird prices on selected courses
Book up to four weeks in advance and save 10% on the price of your course (cost reduces to £142 M, £195 NM)
Skills Development Scotland
FTO Eligible
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Wed 25 March 2015
(9:30am – 4:30pm)
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
Approach report writing as a challenge rather than a chore
FTO Eligible
Trainer: Consultant trainer Angela Gribben
Please state the course name and the date you wish to attend
Skills Development Scotland
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
FTO Eligible
Learn how to plan, prepare and deliver a formal presentation
Minute taking
Skills Development Scotland
FTO Eligible
Click here to book places.
Please state the course name and the date you wish to attend
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RUNS TWICE Fri 24 October 2014 Fri 16 January 2015 (9:30am – 4:30pm)
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Suitable for anyone who has to record details of meetings, this course will be very practical and you should bring meeting notes or minutes that you have already drafted, for reviewing and redrafting during the course. 4
(9:30am – 4:30pm)
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
Develop your skills in recording minutes accurately and effectively
Trainer: GCVS consultant trainer
RUNS TWICE Wed 12 November 2014 Tue 31 March 2015
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A one day course that is essential for anyone who has to make formal presentations as part of their work and will have particular appeal to participants presenting to funders through competitive processes. Trainer: Consultant trainer Angela Gribben
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Presentation Skills
Click here to book places.
(9:30am – 4:30pm)
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Develop skills and techniques to produce clear, readable reports. The course focuses in gaining clarity, getting organised and getting going. Explore lots of techniques to help overcome writers block.
RUNS TWICE Tue 28 October 2014 Wed 18 March 2015
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Skills Development Scotland
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Please state the course name and the date you wish to attend
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Click here to book places.
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Trainer: Consultant trainer Angela Gribben
Report writing
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Practical tools and techniques for a successful working life This is a fast moving interactive course that leaves you feeling refreshed and brimming with ideas for making the most of your, skills, talents and opportunities in the workplace. Learn how to focus on what you want to achieve, manage your stress, and find the energy and steadfastness to keep on going through challenging and difficult times.
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Please state the course name and the date you wish to attend
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Success at Work!
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Click here to book places.
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Trainer: Consultant trainer Angela Gribben
Click here to book places.
(9:30am – 4:30pm)
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An interactive course designed to help people handle others in a confident and assertive manner. Learn how to put your views across without being aggressive or offensive and how to respect your own rights and those of others.
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Speak out and express your views with confidence
FTO Eligible
RUNS THREE TIMES Thurs 23 October 2014 Wed 14 January 2015 Mon 30 March 2015
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Assertiveness and confidence building
Skills Development Scotland
Handling difficult situations
Skills Development Scotland
FTO Eligible
Gain perspective, skills and confidence handling difficult situations at work
RUNS TWICE Tue 18 November 2014 Fri 27 February 2015 (9:30am – 4:30pm)
Skills Development Scotland
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Time management
EARLY BIRD £142 M, £195 NM
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Trainer: Consultant trainer Angela Gribben
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This is a general course intended for people who work with others to address issues that Click here to book places. Please state the course name and commonly arise in teams, with bosses and colleagues. The course provides an opportu- the date you wish to attend nity for personal reflection and bespoke action planning. To be sure that this course will rd - sa meet your needs we will send you a pre-course questionnaire before your place on the course is confirmed. COSTS: £158 M, £215NM
RUNS TWICE Wed 26 November 2014 Thurs 26 March 2015
FTO Eligible
Identify strategies to improve your own time management
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Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
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Customer Care
EARLY BIRD £142 M, £195 NM
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Trainer: GCVS consultant trainer
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(9:30am – 4:30pm) This course explores the techniques used to assess and improve the use of time rd - sa in the workplace. It will enable an appreciation of the importance of time management Click here to book places. for individuals and teams. COSTS: £158 M, £215NM
RUNS TWICE Thurs 20 November 2014 Tue 3 February 2015 (9:30am – 4:30pm)
Customer service is important to all organisations. In this course we look at the interpersonal skills required to support a positive customer focussed ethos. We recognise that customers may be under pressure and not always clear in their communication. We look at strategies to deal with these situations.
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Employers’ Question Time
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EARLY BIRD £142 M, £195 NM
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Trainer: Consultant trainer Angela Gribben
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This course is for people who deal with customers both face-to-face and on the telephone. We look at: • first Impressions and professionalism Click here to book places. • good and bad customer service Please state the course name and the date you wish to attend • listening skills • getting clear, checking out and saying what you can do • defusing situations • handling a complaint • the LAST strategy rd - sa The course is fast moving using a number of interactive COSTS: £158 M, £215NM exercises to emphasis the learning points.
This cost effective and informal way to have your employment law and HR questions answered also gives you the opportunity to network with other employers facing similar issues. You can send in your questions in advance, submit them on the day, or just ask them at the question time session.
Wednesday 5th November 2014 9.30am - 1.00pm
Book early through training@gcvs.org.uk £35 M, £48 NM
The Albany
Learning and Conference Centre Ashley St, Glasgow
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Management and leadership New to managing
Skills Development Scotland
FTO Eligible
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Develop your leadership skills - or get better at the nitty-gritty duties of management
Click here to book places. Please state the course name and the date you wish to attend
RUNS THREE TIMES Wed 19 November 2014 Thurs 22 January 2015 Tue 3 March 2015 (9:30am – 4:30pm)
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RUNS TWICE Thurs 4 December 2014 Wed 4 March 2015
FTO Eligible
Designed for managers, supervisors and team leaders
An interactive course that aims to develop the skills required to manage the challenges of people management. Typically, we look at strategies for managing the person who underperforms; managing emotions in highly-charged situations; giving feedback and direction; managing conflict in teams and asserting the right to manage with confidence.
Click here to book places.
Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
Trainer: Consultant trainer Angela Gribben
Supporting and supervising staff
(9:30am – 4:30pm)
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Skills Development Scotland
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Managing challenging situations
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Joette is really knowledgeable and her presentation skills are excellent. The pace and content were just right.
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
Trainer: Consultant trainer Joette Thomas
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This course will help new managers and supervisors understand their role as first line managers, introduce a number of key functions and tasks of first line managers, explore basic skills required, consider participant’s management styles and attitudes to management and allow them to begin planning for their own ongoing development needs. rd - sa
RUNS TWICE Thurs 18 December 2014 Thurs 5 March 2015 (9:30am – 4:30pm)
This one day course is for anyone who is (or will be) responsible for managing staff. The training will particularly apply to Project Managers, Senior Workers, Development Workers, Project Officers, Team Leaders who are leading teams and setting up projects. The course is also particularly suitable for management committee members who are overseeing small organisations.
In the course, we: consider the meaning, purpose and function of supervision and support: examine different models for supervision: aim to understand the contribution to good practice of supervision contracts and what these might contain. aim to understand links between supervision and appraisal meetings and practice: aim to understand the importance of good communications skills: learn to identify possible causes of poor performance and deal with problems that may arise in supervision; practice the essential skills needed by supervisors.
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Trainer: Linden Stables, GCVS
Click here to book places.
Managing people
Skills Development Scotland
A FIVE DAY COURSE Mon 9 March 2015 Tue 10 March 2015 Mon 23 March 2015 Tue 24 March 2015 Tue 31 March 2015 (9:30am – 4:30pm)
FTO Eligible
Your opportunity to take part in our acclaimed, ILM-endorsed, Managing People course, covering the main aspects of people-management
From the essentials of employment law to key interpersonal skills, this five day course explores the main aspects of managing people. Participation on this course is a must for the manager who wants to get the best from their team. Delegates will receive the Institute of Leadership and Management certificate.
Click here to book places. Please state the course name and the date you wish to attend
Feel more confident and empowered in managing staff. Improve your working environment and your employee relations. Create a positive working environment. Get the right person through fair, lawful and accountable selection processes. Look at performance management and review your own procedures and skills. Learn to manage people effectively and to help staff achieve their objectives. Examine different problem scenarios, and gain the confidence to deal with them. Explore the implementation of learning within a team.
ILM endorsed training
The course is endorsed through the Institute of Leadership and Management (ILM) and delegates will receive the Institute of Leadership and Management certificate.
Trainer: Linden Stables, GCVS
COSTS (five days): £1100 M, £1300 NM
Save on costs!
Skills Development Scotland
FTO Eligible
The five days of ILM-endorsed training is delivered at £1100 for our member organisations and £1300 for non GCVS members.
This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!
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Developing Your Organisation Click here to book places.
A FIVE DAY COURSE Mon 26 January 2015 Tues 27 January 2015 Mon 16 March 2015 Tue 17 March 2015 Mon 30 March 2015
Supported by GCC Integrated Grant Fund
Please state the course name and the date you wish to attend
A 5 day course facilitated by organisational development experts Developing your organisation is a constant process, and especially important when the economy is stagnating. This programme provides you with expertly-facilitated time out to learn about organisational development.
We use a variety of learning tools, processes and organisational change theories in a series of modules and coaching sessions. And crucially, over the duration of the learning programme, you will actually work upon an organisational development initiative that is tailored to your own organisation’s needs.
By learning together with other organisations on the programme you will broaden your applied working knowledge about how change happens, as well as creating a network of peers who are sharing the challenge. The programme takes five Skills FTO days, spread over three months. We start with a two-day module, Development Eligible Scotland followed by individual coaching sessions, then another two-day module, more coaching and a final review day.
To get the best from this programme, we encourage organisations to send two participants at management / development worker level who can work together in implementing the planned organisational change that comes out of this learning.
Trainer: GCVS Consultant Trainer Duncan Wallace COSTS (five days): £700 per place or £1300 for two places
Project Management
Save on costs!
The five days training is delivered at £700 per place or £1300 for two places. This is typically less than half the cost of similar training from private organisations. AND, this training is eligible for a Flexible Training Opportunities grant of up to half its cost!
Click here to book places. Please state the course name and the date you wish to attend
Introduction to Project Management
Supported by GCC Integrated Grant Fund
Find the best methods to plan, organise and control projects
RUNS TWICE Tue 9 December 2014 Thurs 26 February 2015 (9:30am – 4:30pm)
Project management is one of the best methods of managing an organisation in today’s environment of short term funding regimes. Used properly it maximises the organisation’s effectiveness using a complex mix of hard and soft management skills. This course will investigate the best method of planning, organising and controlling your project(s) and equip you with the necessary tools to manage effectively. Trainer: Training Consultant Steve Brown
Skills Development Scotland
FTO Eligible
Click here to book places. Please state the course name and the date you wish to attend
Developing your Project Management skills
A follow up to the popular ‘Introduction to Project Management’
COSTS £165 M, £215 NM Supported by GCC Integrated Grant Fund
RUNS TWICE Tue16 December 2014 Wed 25 March 2015
(9:30am – 4:30pm) You may know what needs to happen, but how can you retain control and maintain authority for your projects? The day will include tips and techniques for mitigating the impact when things don't go to plan. You'll explore how to manage stakeholder relationships and expectations and learn how to develop a Critical Plan Analysis. Trainer: Training Consultant Steve Brown
Skills Development Scotland
FTO Eligible
“I have absolute confidence that I can tackle any project management issue thrown at me, thanks to Steve! 8
COSTS:£165 M, £215 NM
SAGE / Funding / Governance Introduction to Sage Line 50
Click here to book places. Please state the course name and the date you wish to attend
Supported by GCC Integrated Grant Fund
RUNS TWICE Tue 14 October 2014 Tue 20 January 2015 (9:30am – 4:30pm)
This is for those who are new to using Sage Line 50 or are considering purchasing it. The course is a basic introduction and covers topics such as setting program defaults, setting up customer and supplier accounts, inputting opening balances, customising the nominal ledger, producing the trial balance, processing credit and cash transactions, producing various reports etc. The course will also take a brief look at financial and management information that can be produced by Sage and discuss more advanced features that future courses may cover. Trainer: Consultant trainer David Nicholls
Intermediate Sage Line 50
Skills Development Scotland
FTO Eligible
Supported by GCC Integrated Grant Fund
COSTS: £142 M, £195 NM
RUNS TWICE Mon3 November 2014 Tue 27 January 2015 (9:30am – 4:30pm)
Building on the Introduction to Sage course delegates will learn how to use VAT principles to generate VAT returns, produce bank reconciliations and produce a variety of reports such as budget reports and profit and loss accounts to aid management reporting. Click here to book places. Please state the course name and the date you wish to attend
Getting started with Funding
Supported by GCC Integrated Grant Fund
Skills Development Scotland
FTO Eligible
Wed 17 December 2014
(9:30am – 4:30pm)
This one day session is aimed at people who are fairly new to funding, or who need a refresher in starting the funding process. From where to look for funding, the importance of matching criteria to needs to managing the budget and reporting back to funders, the session contains all the critical elements you need to consider when starting the funding process. The session will consider: • How to find out what funding is available • How planning reduces the risks of failure • The pro’s and cons of Jargon and Buzzwords • What to include in budgets and full cost recovery • Monitoring and evaluation tools Skills FTO Development Eligible At the end of the session, participants will: Scotland • Know where and how to look for funding • Understand the importance of planning • Have a good idea how to pitch their request to the funder and keeping them informed • Have an overview of budgets • Understand the importance of reporting Trainer: GCVS trainer Phil Broadley
Getting Governance Right
Click here to book places. Please state the course name and the date you wish to attend
Supported by GCC Integrated Grant Fund
COSTS: £89 M, £105 NM
Thurs 11 December 2014
(9:30am – 4:30pm)
Good governance is an important factor in running any voluntary organisation, whether a tiny community group or a large charity – if the organisation is run properly, its success will be that much more assured. The session will consider; • What governance is and why is it important • the ideal ingredients of a successful board • Who should lead the organisation and their responsibilities to others • Communication with other board members, staff and stakeholders • The right tools for the job – the importance of policies, procedures and rules At the end of the session, participants will; • Understand why clearly drawn lines of responsibility will make their organisation more effective • How the right mix of people can enhance the performance of the organisation • Know the roles, responsibilities and duties of board members • Have an overview of how good communication can reduce poor performance • Have access to a bank of templates and resources to help to strengthen their organisations. The session will be appropriate for voluntary groups or registered charities. It is recommended that at least two board members should attend the training in order to be able to cascade the learning within their own boards. Trainer: GCVS trainer Phil Broadley
Click here to book places. Please state the course name and the date you wish to attend
COSTS: £89 M, £105 NM
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Social Enterprise training
Social Enterprise training - by the experts!
supporting enterprises and communities
GCVS has teamed up with Community Enterprise in Scotland to bring you first-rate training designed to help Glasgow’s Third Sector Social Enterprises to thrive and grow.
CEiS provides business advisory services to social and community enterprises across Scotland. It also organises events and innovative employability programmes to help people back to work, and provides training such as that advertised on these pages. Find out for yourself how CEiS can help your organisation:
Web: www.ceis.org.uk Email: john.hughes@ceis.org.uk
Costing your Services
www.ceis.org.uk
Tel: 0141 425 2900 Skills Development Scotland
FTO Eligible
A HALF-DAY COURSE Wed 19 November 2014 (9:30am – 12:30pm)
Before you set a price for the services that your organisation provides, you need to understand the costs of providing these services. Calculating your costs means taking into account your materials costs, your overheads, your staffing costs – and setting a fair profit margin This short, jargon-free course takes you through the basics of costing various services, from a social enterprise perspective. Trainer: Alex Rooney, CEiS
Pricing your Services
Click here to book places. Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
COSTS: £42 M, £60 NM
A HALF-DAY COURSE Thurs 11 December 2014 (9:30am – 12:30pm)
If you want to stay open, setting a good price for your services is absolutely crucial. Too low and you’ll go bust. Too high and your competitors will get all the business. This short course looks at the main elements that go into setting a price that will be acceptable to your clients and at the same time keep you in business. We look at different pricing models - should you charge an hourly rate, a flat fee or a variable project fee? Also, how do you decide your perceived value to your customer – ie, how much they are willing to pay? And how can you be more aware of what competitors are charging for similar services in the marketplace? Click here to book places.
It is recommended that you first attend Costing Your Services (see above). Trainer: Alex Rooney, CEiS
Stronger Together
CEiS is one of the three organisations who make up Glasgow’s new Third Sector Interface. See www.g3sf.org for more details. 10
Please state the course name and the date you wish to attend
COSTS: £42 M, £60 NM
Glasgow
THIRD SECTOR INTERFACE
Glasgow’s Third Sector, working together
Constructing a budget and adapting it for your funding application
Skills Development Scotland
FTO Eligible
Wed 12 November 2014 (9:30am – 4:30pm)
Budgeting effectively is one of the cornerstones of any well-managed organisation. This practical and participative one day course is specifically designed to identify all the issues you need to consider when constructing an annual budget Click here to book places. for your organisation. Please state the course name and the date you wish to attend
A budget generally is made up of 2 separate components – Income and Expenditure and Cash Flow. This course demonstrates how they differ and highlights the importance of good cash management. Funding applications are increasingly more demanding with respect to the amount of financial information required to support applications. The latter part of the day demonstrates how to adapt your budget and periodic accounts in order to reflect the effects a successful funding application has on your business in order to clearly show the benefits of the award.
COSTS: £42 M, £60 NM
Trainer: Roy Crosby, CEiS
Starting a Social Enterprise
Skills Development Scotland
FTO Eligible
A HALF-DAY COURSE Mon 26 January 2015 (9:30am – 12:30pm)
“Social enterprises are businesses that trade to tackle social problems, improve communities, people’s life chances, or the environment. They make their money from selling goods and services in the open market, but they reinvest their profits back into the business or the local community. And so when they profit, society profits. “ Definition of a Social Enterprise by Social Enterprise UK
This jargon-free, half day course is intended for Third Sector organisations who want to know a) if a social enterprise model is right for them, and b) how on earth one goes about starting one up. The session covers: The different social enterprise models Where to start and where to go for support Click here to book places. Making a business plan Please state the course name and the date you wish to attend Finding finance, investment and funding Deciding on your legal structure and governance structure Keeping on top of finance, and growing and scaling up your business Trainer: John Black, and Steve Cullen, CEiS
Don’t leave it until it’s too late
Workplace pensions reform briefing 20th January 2015
10am – 12noon
COSTS: £42 M, £60 NM
Click here to book places. Please state the course name and the date you wish to attend
2012 saw the introduction and rollout of major new laws on workplace pensions that will affect every organisation that employs paid staff. Every workplace will be covered by 2017 or sooner. There may be significant cost implications for some employers that currently make no pension contributions. Administrative systems will also need reviewed. This briefing will give an overview of what employers need to do to get ready or and comply with the new law. It is recommended that employers prepare about 18 months in advance. Don’t miss this opportunity to get a head start on understanding what this new law will mean for your organisation.
Delivered by Linden Stables, GCVS Employers’ Advice Service
Only £30+VAT per attendee. GCVS will invoice attendees.
Book places at training@gcvs.org.uk
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Human Resources Disciplinary Investigations
Skills Development Scotland
RUNS TWICE, HALF-DAY Thurs 16 October 2014 Tue 24 February 2015
FTO Eligible
(1:30pm – 4:30pm)
Planning and implementing disciplinary investigations
Gathering all the facts is vital before taking any disciplinary action. The ACAS Code of Practice requires it, and employment tribunals have ruled many dismissals to be unfair because the employer failed to carry out a fair and proper investigation. This half day session is aimed at managers or employers who may be required to carry out disciplinary investigations.
Click here to book places.
Trainer: Linden Stables, GCVS
COSTS: £70 M, £90 NM
Please state the course name and the date you wish to attend
Dealing with bullying and harassment in the workplace
RUNS TWICE Thurs 6 November 2014 Thurs 12 March 2015
(9:30am – 4:30pm) Bullying and harassment at work can encompass a wide range of behaviours, such as the spreading malicious rumours, unfair treatment, picking on someone or undermining them - or simply denying them training or promotion opportunities. Such acts can be harrowing for the people involved, can disrupt an entire team or workplace, and end up in expensive and time consuming claims against the organisation. Skills FTO
EARLY BIRD £142 M, £195 NM
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Trainer: Linden Stables, GCVS
Eligible
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This course looks at what the legislation says and how to apply best practice in the workplace. We also look at simple tips and procedures that you can use in order to promote a fairer, safer and Click here to book places. more harmonious environment. COSTS: £158 M, £215NM
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Development Scotland
RUNS TWICE Fri 28 November 2014 Tue 17 February 2015
Restructuring, redundancy and changing contracts Understanding the law and best practice in this area
(9:30am – 4:30pm) Change has become a way of life for many organisations - whether it’s about taking on new contracts, responding to funding cuts, or simply trying to improve effectiveness. This full day session is aimed at Managers, CEOs and Board members. Participants will gain a clearer understanding of the issues involved and increased confidence in planning for rd - sa changes that affect staff. . Please state the course name and the date you wish to attend
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FTO Eligible
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Frustrated by sickness absence levels?
Skills Development Scotland
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Managing sickness absence
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Trainer: Linden Stables, GCVS
Click here to book places.
RUNS TWICE Thurs 30 October 2014 Tue 10 February 2015
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Employers’ Question Time
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Trainer: Linden Stables, GCVS
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(9:30am – 4:30pm) Gain a structured approach to dealing with long term and persistent short term absences, based on good practice and legal considerations. This session is aimed at line managers / supervisors and committee Click here to book places. rd - sa members with a staffing remit.
This cost effective and informal way to have your employment law and HR questions answered also gives you the opportunity to network with other employers facing similar issues. You can send in your questions in advance, submit them on the day, or just ask them at the question time session.
Wednesday 5th November 2014 9.30am - 1.00pm
Book early through training@gcvs.org.uk £35 M, £48 NM
The Albany
Learning and Conference Centre Ashley St, Glasgow
A FREE, monthly expert funding and governance surgery from GCVS, exclusively for Glasgow’s voluntary and community organisations. What is First Tuesday?
Tuesday First
The expert growth surgery from GCVS
First Tuesday is a free service from GCVS, aimed at helping Glasgow’s voluntary and community organisations to survive and prosper. It takes place, where this is possible, on the first Tuesday of each month at the Albany Learning and Conference Centre.
Funding sessions
First Tuesday funding sessions take place in the morning and are tailored to needs of the participants attending. Typically, we feature help and advice on subjects such as:
. . . . . .
Funding searches using our online tool First Funding Stop Cash flow and developing funding strategies One-to-one support with applications The application process Reporting back to funders Where to go for other information, such as funding alerts
Governance and / or start-up sessions
These sessions take place in the afternoon and consist of a mix of advice, information and practical assistance for new and existing groups. The topics we cover include:
. . . .
Applying for Charitable Status - with assistance in helping you understand the OSCR application process.
Your responsibilities as a Charity Trustee, the roles and responsibilities of office bearers and what their legal responsibilities are. Annual reporting and monitoring - what you need to provide to OSCR to ensure you are complying with their requirements. Making changes - the constitution, your legal form, etc and what and when you need to let OSCR know.
Who can attend?
The First Tuesday sessions are open to any voluntary or community organisation in Glasgow with an annual turnover of less than £300,000.
This limit is because the focus will be upon sourcing funding and other types of help for smaller organisations.
When do they take place?
Where possible, on the first Tuesday of each month, at the Albany Learning and Conference Centre.
Of course, staff holidays and other factors may mean an occasional change of date. We will fully publicise each session in the month before it takes place, including the theme for the session and whether there are guest speakers.
We ask you to supply details in advance of your particular concerns, so that we can best answer your specific issues on the day.
A GCVS service, with financial support from GCC Integrated Grant Fund
How do I book my place?
The next session takes place on Tuesday 7th October 2014.
E-flyers such as the one your are reading go out every month to publicise the next First Tuesday session. We attach a Word booking form with these e-flyers.
If you don’t have a Word Booking form, contact: john.robertson@gcvs.org.uk The First Tuesday sessions are also advertised through the GCVS websites, e-bulletins and email.
We take bookings on a firstcome basis, and close at 12 respondents for each session.
Each session is free. However, GCVS will charge a £40 cancellation fee for any organisation that books and does not attend. The exception will be organisations booking and cancelling within five working days of the event.
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GCIL Equality Academy Supporting and inspiring Equality
Training from GCIL Equality Academy
GCIL Equality Academy run a programme of Equality Training at regular intervals throughout the year, and our next courses are scheduled for January 2015:
'Bite Size' Language and Communication 13 January 2015
9:40am - 12.00 pm
'Bite Size'- Disability Etiquette 15 January 2015 9.15 am - 12.00 pm
Disability Equality 19 January 2015
9.45 am - 4.00 pm
Moving and Assisting: Focusing on Wheelchair Users 21 January 2015, 9.30 am - 4.00 pm
Disability Diversity 22 January 2015
9.30 am - 4.00 pm
All the above courses are available at the great introductory rate of ÂŁ85 per delegate for our full day sessions and ÂŁ65 for our half day 'bite-size' sessions.
Our venue
GCIL Equality Academy 33 Dalmarnock Road, Glasgow, G40 4LA
For further information or to book a place please contact a member of our team on 0141 375 0464 or email equalityacademy@gcil.org.uk Places are limited so book early to avoid disappointment.
Please contact a member of the team for a quote if your organisation is interested in GCIL Equality Academy providing our course direct to your staff.
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The Complete Volunteer Manager training series Workshops designed for the busy volunteer manager
Providing a detailed understanding of all the basic skills and knowledge needed by someone who has to recruit, train and manage a body of volunteers as part of their work. Together, the workshops build into a solid foundation that will instill confidence and assuredness in the volunteer manager’s ability. All modules run 9.15am-12.30am on the dates below: Module 1
Preparing for Volunteers
15th January 2015
Managing Risk
29th January 2015
Module 2
Recruiting Volunteers
Module 4
Retaining Volunteers
Module 3
Module 5
Facilitation Skills
22nd January 2015 5th February 2015
12th February 2015
NOTE that venue is not the Albany Centre Cost: £40 per event (Book all five together to earn a discount of £30 - total cost £170) Venue: Volunteer Glasgow, 10 Bothwell Street, G2 6LU
To book your place on any of the modules: Contact Jim King, Training Officer at Volunteer Centre Glasgow 0141 226 3431 or jim.king@volunteerglasgow.org Further details: www.volunteerglasgow.org
NOTE that Volunteer Glasgow are handling their own bookings for these courses
Volunteer Friendly Award – mutual support
Opportunities to meet up, share progress and discuss achievements and challenges
The Volunteer Friendly Award is a simple, user-friendly quality standard designed by Volunteer Centre Dundee to support, recognise and reward groups in Scotland who are good at involving volunteers. Volunteer Friendly helps you to take a systematic look at what you do and how you do it. It offers a flexible approach which allows your group to work at its own pace, with full support from Volunteer Glasgo
Venue: Dates: Visit us at
Volunteer Glasgow, 10 Bothwell Street, G2 6LU 27th October 2014, 15th December 2014, 9th February 2015 and 6th April 2015
10:00 to 12:00. FREE www.volunteerglasgow.org
For further information please contact Training Officer, Jim King - jim.king@volunteerglasgow.org Or visit: www.volunteerglasgow.org/organise/managing/awards
Best Practice Networking Mornings
Networking meetings for busy volunteer managers
FREE half day networking mornings to share ideas, work on your practice, solve burning volunteering issues, hear about new initiatives, and take advantage of other supports available. Venues: Held in each of the three GCC delineated areas - North West; North East; and South. Dates: Week commencing 17th November 2014 To book a place at these popular events contact - david.currie@volunteerglasgow.org
Beyond Excellence Action Learning Sets 27th October; 15th December; 9th February and 6th April. 10:00 to 12:00. No cost, FREE
www.volunteerglasgow.org for further info 15
New: ILA-eligible Employability training from GCVS
Entry-level Health & Social Care Training
Six half-day units covering the basic subjects necessary to be considered for entry-level social care employment
Six units delivered over three consecutive Thursdays
Thursday 16th October 2014 Thursday 23rd October 2014 Thursday 30th October 2014 (each day 9:30am – 4:30pm)
Click here to book places. Please state the course name and the date you wish to attend
This three-day course delivers basic employability training to people who want to pursue a career in social care.
This training is designed to give the attendees some basic skills and knowledge in key areas, and thus make them more attractive to social care employers. It will be delivered using GCVS consultant trainers - all experienced in delivering training to people in a social care context, and adept at bringing out the skills and confidence of people, both individually and in groups.
The course is eligible for Skills Development Scotland’s Individual Learning Account funding of up to £200, covering the cost of the entire three-day course
Individual Learning Accounts (ILAs) are for people who are 16+ and who do not have a degree, are not undertaking any secondary, further or higher education, training through the Employability Fund or Modern Apprenticeship, or participating on the Community Jobs Scotland programme. They must also not have an income of greater than £22,000 a year or they can be on benefits. ILA funding is not a loan, so there is no need to worry about paying it back.
If you or a colleague wish to apply for ILA funding to access this training, we will be happy to advise. Please email us in the first instance at training@gcvs.org.uk
DAY ONE
Thursday 16th October 2014
Morning: Food Hygiene Awareness Afternoon: Risk Assessment in a Social Care Context
DAY TWO
Thursday 23rd October 2014
Morning: Manual Handling of Clients in Social Care Afternoon: Emergency First Aid in Social Care
DAY THREE Thursday 30th October 2014
Morning: Customer Service in Social Care Afternoon: Handling challenging behaviour in social care
see more at our website
You or your clients can pay for this training with ILA See above for details
www.gcvs.org.uk/training
Public Speaking for Public Relations
Skills Development Scotland
FTO Eligible
RUNS TWICE Thurs 13 November 2014 Mon 16 March 2015 (9:30am – 4:30pm)
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Trainer:Consultant trainer Bobby Livingston
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Are you an ambassador for your organisation? Professional communication skills are essential if you are required to speak at conference, to present to a committee at the Scottish Parliament, to inspire your volunteers and make a success of a television or radio interview. This communications course is for those who act as the public face of their organisation. What will you learn? Click here to book places. • How to write and deliver an engaging speech Please state the course name and the date you wish to attend • How to quickly get your message across and stay focused • How to use the four unwritten rules of natural persuasion to your advantage • How to manage a successful Q&A session • How to connect with your audience. rd - sa
Better business
Click here to book places.
A TWO DAY COURSE Mon 9 February 2015 Mon 23 February 2015
Please state the course name and the date you wish to attend
Business Planning for Success
Skills Development Scotland
FTO Eligible
(9:30am – 4:30pm)
This two-day course is for everyone involved in securing core and project funding or in managing or governing an organisation. The organisations that thrive in today’s environment are those that take charge of their future. Experience shows that the charities that gain the confidence of funders and win support are those that are able to demonstrate a clear mission and direction. The course will familiarise participants with tools and techniques for business planning in the charity sector and enable people to practice using them. Topics include: . Linking what, why and how you do things with funding opportunities . Appreciating and building on strengths . Utilising trends in your environment that are critical for your work . Preserving and protecting your work . Creating SMART objectives . Converting ideas into proposals . Profiling your work clearly and concisely . Structuring a Business Plan . Work out how Boards can best contribute . Mastering jargon . Monitoring and evaluation including performance indicators . Creating work plans
Participants will take away practical tools that they can use to create business plans.
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COSTS: £310 M, £410 NM EARLY BIRD £280 M, £370 NM
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Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
A TWO DAY COURSE Wed 11 March 2015 Wed 18 March 2015
How to win Contracts and Service Level Agreements
This two-day course is for staff and board members in service providers who are (9:30am – 4:30pm) responsible for tendering for contracts and SLAs and carrying out negotiations. The course helps organisations take charge of the process and win contracts and SLAs that are in their best interests and those of their clients. Participants will take away a number of tools that they can use in real-life bidding and negotiation situations. Areas covered include: Click here to book places. . Turning Best Value to your advantage Please state the course name and Skills FTO the date you wish to attend . Capitalising on your strengths and unique selling points Development Eligible Scotland . Pros and cons of types of contract - “spot purchase”, “block purchase” and “unit purchase” . The contents of a contract . Drafting a service specification . Preserving quality . An introduction to Full Cost Recovery . Negotiating practice . Mastering the jargon
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Managing Budgets for Sustainability
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COSTS: £310 M, £410 NM EARLY BIRD £280 M, £370 NM
Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
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By the end the aim is that participants should be empowered to critically analyse and respond to contracting opportunities. They should have a renewed confidence in their organisation, in presenting their services and in representing rd - sa their strengths.
A ONE DAY COURSE Wed 14 January 2015 (9:30am – 4:30pm) Click here to book places.
Supported by GCC Integrated Grant Fund
This course is for people who support or are responsible for budgeting, the financial aspect of funding applications and reporting to the Board on finances.
Please state the course name and the date you wish to attend
The aim is to boost competence in the most important areas of managing finances. It incorporates elements of full cost recovery, estimating costs and building in sustainability. Topics include: . Financial jargon . Cash-flow projections . Reporting on income and expenditure . Introduction to full cost recovery . Budgeting for new services . Budgeting for core and projects . Software options . SORP . Structure of a balance sheet and interpreting
By the end participants will be able to effectively manage and present their finances for the maximum benefit of the board and the organisation generally and to best advantage in budgeting for funding applications and in dealing with multiple funders This course can be a stand-alone or it can complement our training in business planning and in contracting / service level agreements (see above). Trainer: GCVS Consultant Trainer John Bonnar, MBA, DipM
Skills Development Scotland
FTO Eligible
Costs: £142 M, £195 NM 17
Social Media
Click here to book places.
Social Media - the basics
Skills Development Scotland
FTO Eligible
Please state the course name and the date you wish to attend
Wed 17 December 2014
(9:30am – 4:30pm)
Tue 17 March 2015
FTO Eligible
(9:30am – 4:30pm)
Learn how to make Social Media really work for your organisation. This one-day workshop cuts through all the hype and jargon, giving you hands-on experience in areas including using Twitter and Facebook, blogging, video for the web, podcasts and more. We’ll show you how to develop a social media strategy, making it part of your fundraising and communications mix, and how you can measure your success.
Using Twitter and Facebook for your organisation
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
Skills Development Scotland
FTO Eligible
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Click here to book places.
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Trainer: Ross McCulloch, Third Sector Lab
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Skills Development Scotland
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Social Media - beyond the basics
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EARLY BIRD £142 M, £195 NM
Trainer: Ross McCulloch, Third Sector Lab
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Knowing how to use social media is an essential 21st century skill, and this course will help to get you started. Find out about the pros and cons of different Social Media channels, including Facebook and Twitter, and how organisations are using them to communicate with their customers. We also look at ‘content’, discussing the types rd - sa of things that you might want to publish and share with your audience. Also find out COSTS: £158 M, £215NM about website etiquette, and other tips and guidelines
RUNS TWICE Wed 26 November 2014 Wed 18 February 2015
(9:30am – 4:30pm) Learn what Twitter is all about and why your organisation should be using it. We’ll help you set-up and optimise your Twitter profile, show you how to find and follow key influencers, cut through the jargon, reveal some of the key twitter tools and show you how to measure your impact online. We’ll give you the skills and knowledge needed to utilise Facebook as a key marketing and user-engagement tool for your organisation. rd - sa We’ll also show you how to set-up and optimise your Facebook page.
Skills Development Scotland
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Video for the web
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Please state the course name and the date you wish to attend
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Trainer: Ross McCulloch, Third Sector Lab Click here to book places.
Wed 18 March 2015
FTO Eligible
(9:30am – 4:30pm)
Learn how to plan, shoot, edit and upload video online. Video can be a powerful tool for third sector organisations to bring their work to life. This ‘hands-on’ workshop will provide you with a working knowledge of storyboarding, planning a shoot, using audio and video equipment, interview techniques, editing your content, how to upload your videos to the major platforms, such as Youtube and Vimeo, and simple ways to attract more viewers. rd - sa
Skills Development Scotland
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Writing for the web
Click here to book places.
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Trainer: Erin Maguire, Third Sector Lab
Fri 20 February 2015
FTO Eligible
(9:30am – 4:30pm) Create powerful, engaging website content, blog posts and e-newsletters. The ability to write and re-purpose content for the web is an important skill which third sector organisations simply cannot ignore. Our hands-on workshop will explore effective web writing styles, help you create a content schedule, look at online tools you can use to blog, and introduce simple search engine optimisation (SEO) techniques. . rd - sa
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Skills Development Scotland
FTO Eligible
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Measuring and Interpreting Google Analytics
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Trainer: Ross McCulloch, Third Sector Lab
Click here to book places.
RUNS TWICE Mon 1 December 2014 Fri 6 March 2015
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EARLY BIRD £142 M, £195 NM
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the date you wish to attend
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Get the skills to understand and report online marketing and website performance. Knowing your bounce from your page view is just the start, but what exactly does the dip (9:30am – 4:30pm) or spike in traffic mean? This workshop will look at the implementation, tracking and the making sense of Google Analytics. Reporting on stats is only half the job, explaining what's rd - sa going on is where it's at! Click here to book places. COSTS: £158 M, £215NM Trainer: Conrad Rossouw, Third Sector Lab Please state the course name and
IT courses, delivered by experts - and pitched at the level you need
Information Technology
All courses are delivered by IT experts Indicia Training. The benefits of this partnership are: • Each participant receives a course manual to take away • Each participant gets full access to Indicia’s telephone and e-mail helpdesk for 12 months
Which level of course meets your needs? Level 1 Level 2 Level 3
Introductory course: aimed at new users, or for users wishing to clarify existing knowledge. Intermediate course: aimed at users who have Level 1 knowledge, or for experienced users wishing to clarify existing knowledge. Advanced course: For users who have attended Level 1 and 2 courses, or for experienced users.
All courses are delivered using 2010 Microsoft Office
Within reasonable boundaries (ie, at times that are not disruptive to the overall flow of the lesson), our trainer will be happy to refer back or forward to other Microsoft versions, for attendees who use these.
Gain the necessary skills and knowledge to: launch and exit Excel, create new files, enter and edit data, enter formula and calculate percentage figures.
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Click here to book places.
FTO Eligible
Advanced Microsoft Excel - Level 3
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Please state the course name and the date you wish to attend
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Click here to book places.
(9:30am – 4:30pm)
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
RUNS TWICE Fri 5 December 2014 Mon 9 March 2015 (9:30am – 4:30pm)
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Learn how to use Microsoft Excel to streamline and enhance your spreadsheets with templates, charts, graphics, and formulas. Trainer: Indicia Training
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Skills Development Scotland
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Please state the course name and the date you wish to attend
Intermediate Microsoft Excel - Level 2
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Trainer: Indicia Training
RUNS TWICE Fri 28 November 2014 Wed 25 February 2015
FTO Eligible
Mon 2 February 2015
(9:30am – 4:30pm)
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Intermediate Microsoft Access - Level 2
Skills Development Scotland
FTO Eligible
Trainer: Indicia Training
Click here to book places.
Please state the course name and the date you wish to attend
Mon 2 March 2015
(9:30am – 4:30pm)
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Create and amend reports and work with reports in different views, use auto reports, subforms, create forms, use existing forms as subforms and use the FormWizard.
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Click here to book places.
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Trainer: Indicia Training
(9:30am – 4:30pm)
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Learn how to create a simple database or understand existing databases. The course covers the creation of tables, relationships, forms and queries.
Mon 19 January 2015
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FTO Eligible
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Introduction to Microsoft Access - Level 1
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Expand your excel skills. Understand and use new features such as the office button, ribbon quick access tool bar, pivot tables, pivot charts, advanced functions, multiple sheet and Click here to book places. advanced formulas. COSTS: £158 M, £215NM Please state the course name and Trainer: Indicia Training EARLY BIRD £142 M, £195 NM the date you wish to attend
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Introduction to Microsoft Excel - Level 1
FTO Eligible
Skills Development Scotland
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Supporting your client groups Personal barriers to employment
Tackling the root causes to employment.
Skills Development Scotland
Mon 12 January 2015
FTO Eligible
(9.30am - 4.30pm)
All too often the long term unemployed feel that the support and solutions available are not right for them. This one day course considers how to work at an individual level to identify barriers to employment, and how to address them in partnership with the client.
Click here to book places. Please state the course name and the date you wish to attend
FTO Eligible
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Skills Development Scotland
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Inspiring confidence in young people
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
Trainer: Consultant trainer John Kimmet
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By the end of this course delegates should have a clearer understanding of : • The psychological background to individuality • Individual cases require individual consideration • The pitfalls of a one-size-fits-all approach to case management • Correctly positioning clients in terms of their motivation and self-efficacy • Developing partnership approaches to case management
Mon 9 February 2015
(9.30am - 4.30pm)
A day designed for professionals working to support young people in the community.
This one day programme looks at some factors that may undermine the confidence of young people, and examines ways that they can be supported to face the future with confidence and self belief. The day is designed for public and voluntary sector professionals working to support young people in the community. We look at: • what is confidence? Why is it so important, and why is it so fragile? • society’s perceptions of young people and the dangers of stereotyping • the nature of young people’s perceptions of themselves and how they are perceived by others • understanding individuality, the characteristics of the individual, and the triggers of motivation • tools to develop confidence and the value of positive relationships, networks and support • how are young people affected by public processes? • workshop - peers and families, and how these can affect the confidence and self esteem of the young. • workshop – supporting the development of self-esteem and self-efficacy in young people.
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Adult Support and Protection
COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Please state the course name and the date you wish to attend
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Trainer: Consultant trainer John Kimmet
Click here to book places.
A HALF-DAY COURSE, RUNNING TWICE Fri 24 October 2014 Wed 4 February 2015
(9.30am - 12.30pm) A half-day course providing knowledge and understanding of the Adult Support and Protection (Scotland) Act 2007. The course raises awareness of the Act and explores issues such as: • Definition of an ‘Adult at Risk’ • Consent Click here to book places. • Capacity Please state the course name and • Confidentiality the date you wish to attend • Indicators of harm • Reporting of harm Trainer: GCVS Consultant trainer Neil Turner
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COSTS: £70 M, £90 NM
Training for Trainer / Facilitation Skills ILM Training for Trainers
Skills Development Scotland
FTO Eligible
A TWO DAY COURSE Mon 26 January 2015 Wed 28 January 2015 (9:30am – 4:30pm)
This well-established GCVS course has now been endorsed by the Institute of Leadership and Management. All participants, upon successful completion, will receive an ILM certificate.
On this two-day course you will learn how to put together training courses and workshops. We examine the role of the trainer, looking particularly at the knowledge, skills and qualities needed of a trainer. We also look at planning and preparing training sessions. The course is ideal for those new to the training role, or those who are interested in becoming a trainer. Aims of the course: . To identify the skills and qualities needed by a trainer Click here to book places. . To understand how different people learn best Please state the course name and the date you wish to attend . To learn techniques to enhance planning and delivering of training Course content includes: . The Training Cycle . Learning theorists such as Kolb, Tuckman and Adair . The importance of planning your training . Factors that affect delivery of training . Dealing with different personalities . Different learning styles . Diffusing difficult situations . Evaluation tools . Formal assessment and feedback of your training
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COSTS: £366 M, £436 NM EARLY BIRD £330 M, £350 NM
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Trainer: Ruth Farquharson, GCVS
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This course is very participative and requires all participants to become actively involved in discussions within the group. Participants also prepare their own short training session, for delivery to the group on day two. rd - sa Cost includes £66 cost of ILM certificate
ADVANCED Training for Trainers
Skills Development Scotland
FTO Eligible
A TWO DAY COURSE Thurs 19 March 2015 Mon 23 March 2015
(9:30am – 4:30pm) Is your current training a bit too passiveM a bit too ‘chalk and talk’? Move away from traditional teaching methods and learn to enthuse your audience using alternative delivery techniques. This course is for people who already train, and who wish to gain an understanding of the newer training methods that are available to them. Sharpen and update your training skills and get your lessons to stick!
Skills Development Scotland
FTO Eligible
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COSTS: £300 M, £370 NM EARLY BIRD £270 M, £330 NM
Click here to book places. Please state the course name and the date you wish to attend
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Facilitation skills
Please state the course name and the date you wish to attend
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Trainer: Ruth Farquharson, GCVS
Click here to book places.
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We look at training styles, finding a blended training approach, the pros and cons of bite size courses and of online training. We also look at advanced techniques in brain-based science and adult learning theory, and at integrating training tools that will make your job easier and more effective. On day two, there will be the opportunity to deliver a segment of the training that you normally deliver – but in a different way from your usual style. rd - sa
RUNS TWICE Tue 21 October 2014 Thurs 29 January 2014
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COSTS: £158 M, £215NM EARLY BIRD £142 M, £195 NM
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Trainer: GCVS Consultant Trainer David Bennet
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Participants will have an opportunity to increase their understanding of the use of facilitation within (9:30am – 4:30pm) a group environment and to develop skills in facilitating. Participants will explore the role of the facilitator and facilitation models. Participants will also learn handy tips that help facilitating groups thinking and will look at how group dynamics affect the purpose and outcome of joint working. rd - sa
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Stronger Together
Our calendar now features a core of training delivered by the three organisations who make up Glasgow’s Third Sector Interface.
Scotland’s thirty-two Interfaces work to support, promote, develop and represent the work and interests of the Third Sector, of social enterprises, and to promote and support volunteering across all sectors. Typically, they feature representation from local Councils for Voluntary Service, Volunteers Centres, local Social Enterprise Networks and Local Social Economy Partnerships. The work of the Glasgow Third Sector Interface is informed by the Glasgow Third Sector Forum. The Forum aggregates the voice and represents the interests of Glasgow’s Third Sector. See more at www.g3sf.org Glasgow Council for the Voluntary Sector owns and operates the Albany Learning and Conference Centre. We are a 600-strong, member organisation, and the main development agency and advocate for voluntary and community organisations in Glasgow. Community Enterprise in Scotland exists to provide training, support and financial support for social and community enterprises. For 28 years, CEiS has managed loan funds, issued development grants and provided enterprise support. It also organises events and innovative employability programmes to help people back to work, and provides training. Volunteer Glasgow is the operating name of the Volunteer Centre, which was established in 1970. In addition to promoting and supporting volunteering, Volunteer Glasgow has a successful track record in providing community development, befriending, mentoring, training, community care and advisory services to the general public and to a range of client groups across Glasgow.
Children, Young People and Families Getting it Right For Third Sector Providers GCVS Everyone’s Children project is funded by the Scottish Government to promote third sector services for children, families and young people from the early years of life into early adulthood in the Glasgow area.
The project supports organisations delivering childcare, family support, youth work, health and wellbeing, leisure and recreation, cultural, inclusion and other services which support the wellbeing of children, young people and their families in line with the Scottish Government’s policy framework Getting It Right For Every Child(GIRFEC).
We are organising a free training and information programme for Third Sector organisations in Glasgow, and have already run several very successful sessions. Wednesday 22 October Wednesday 26 November
from 9.00am – 1.00pm from 9.00am – 5.00pm
The content of the future programme will be shaped by the analysis of research we have recently carried out in the Third Sector.
Possible topics include: current policy and practice development; key roles in GIRFEC e.g. the named person; assessing and reviewing needs; evaluation and monitoring impact; securing sustainable investment in the sector; and children and young people’s rights.
We will also look at how to support the sector to increase their influence and involvement in planning local services and promoting wellbeing enabled communities. Proposed dates for the training are as follows: Wednesday 28 January Wednesday 4 March
from 9.00am – 5.00pm from 9.00am – 1.00pm
Details of the content of each training event will be advertised nearer the time and can be booked once advertised.
If you would like more information about the programme as it develops, would like to sign up for our quarterly newsletter and fortnightly news round-up, or would like to discuss what the project means for your organisation, contact Fariha Thomas, Everyone’s Children Capacity Building Officer on 0141 332 2444 or fariha.thomas@gcvs.org.uk For further information about the Project’s work go to www.gcvs.org.uk/engagement/everyones_children.
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The Annual Charities
Christmas Fayre
This popular annual event is open to all members of the public. So come along on 5th November to take care of some of your Christmas shopping needs and support the great work of Glasgow’s local charities!
ow s g s a Gl ber m a Ch y t i C pm
Free Entry!
-4 10am sday ne Wed ember ov 5 th N 1 4 20
This year’s poster was designed by Eva McLeod of Garnetbank Primary School, helped by her friends Pearl, Jewel, Sarah and Ria.
For a vast range of Christmas cards and gifts from over fifty of your favourite Scottish charities. Organised on behalf of the participating charities by Glasgow Council for the Voluntary Sector
GCVS is a Company Limited by Guarantee, Registered in Scotland, No. 97679. GCVS is a recognised charity in Scotland, Ref No. SC 006923.
GCVS Consultancy Services Whatever your consultancy needs GCVs can provide a trusted consultant to support you. Bespoke training or development days on a range of organisational development issues
Event Management from start to finish – including marketing to over 1800 third sector organisations in Glasgow (we are also able to segment the market).
Design and layout of printed materials e.g. flyers, leaflets, posters, marketing materials annual reports , etc.
The benefits to you of coming to GCVS Our internal and external associate consultants are vetted by us and they know and understand the third sector and the environment it operates in.
You will save time, energy and money through not having to seek out suitable high-quality consultant for the support you need.
We can provide venue and catering within the Albany as part of the package if required.
If you are interested in these services, or would just like further advice, please contact our Development Manager, John Robertson, on
0141 332 2444 Or email :
john.robertson@gcvs.org.uk
Ask about our Training Needs Analysis service when you contact us.
albany The
Learning and Conference Centre
Our training programme receives financial support from GCC Integrated Grant Fund. This support allows us to reduce the cost of all our in-house courses, and also to make significant reductions on selected courses. These are badged with the GCC logo.
www.gcvs.org.uk