Arbitration Certification Program
ARBITRATION CERTIFICATION PROGRAM
1625 North Market Blvd., Suite N-112, Sacramento, CA 95834 Tel: (916) 574-7350 / Fax: (916) 574-8638 / http://www.lemonlaw.ca.gov
FACTS AT A GLANCE PROGRAM STAFF Program Chief Deputy Program Chief Legislative Contact
Sherrie Moffet-Bell José Escobar Alexis Ramirez
LAWS AND REGULATIONS Business and Profession Code §§ 472 - 472.5 Commercial Code Division 2 § 2101 et. seq Health and Safety Code §§ 43204 - 43205.5 Song Beverly Consumer Warranty Act (Lemon Law): Civil Code §§ 1790 - 1795.93 Vehicle Code Chapter 4 of Division 5 § 11700 et seq. Title 16, Division 33.1, California Code of Regulations §§ 3396.1 - 3399.6 BUDGET ACT OF 2015: FY 2015-16 Arbitration Certification Program Fund: $1,180,000
Authorized positions: 8.0
SUNSET REVIEW Pursuant to Business and Professions Code § 472.4 the Arbitration Certification Program is required to submit a biennial report to the Legislature evaluating the effectiveness of the Certification of Third-Party Dispute Resolution Processes for New Motor Vehicles. The next report is due in 2017. STATE CERTIFICATION STATISTICS The Arbitration Certification Program has approved arbitration programs to provide thirdparty arbitration services for participating automobile manufacturers. These manufacturers represent many of the major car brands, with the exception of Acura, Daewoo, Daihatsu, Honda, Lexus, Mercedes-Benz, Mitsubishi, Peugeot, Subaru, Suzuki, and Volvo. FEES The Arbitration Certification Program’s operating expenses are generated by a fee of up to $1 for each motor vehicle sold or leased by manufacturers in California. These fees are collected by the New Motor Vehicle Board, within the Department of Motor Vehicles, and deposited into the Certification Account.
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