PARENT & FAMILY MEMBER GUIDE
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What to expect from Jaguar Nation Welcome! Orientation is important for students and family members alike, as it provides the first in-depth look at our great university and how it functions. Parents will learn how to guide their student through the college experience, utilize resources to enhance the educational journey, and troubleshoot challenges common during the first year of college. Students will learn the skills needed to get the most out of the college experience. They will also meet campus administrators, professors, and student leaders, enabling them to build connections early in their journey. Our goal is to provide an exceptional welcome to Jaguar Nation by instilling pride in Augusta University and promoting academic and co-curricular excellence. We are excited to have you join us for Jaguar Nation Welcome!
TABLE OF CONTENTS At A Glance 4 Academic Support Service 8 Counseling Center 12 Housing & Residence Life 13 Office of Student Financial Aid 14 Support Services 20 Monthly Guide to Student Success 24
Dear New Augusta University Family Members, Dear New Family Members, It gives me great joy to welcome you to Augusta University! As an organization created through the joining of the strong foundations of two historic institutions of higher learning, Augusta University aims to become one of the nation’s leading comprehensive research universities, while providing the most value and greatest opportunities for your educational investment. Through our unique combination of dedicated faculty; small, interactive learning environments; distinct and lauded programs; and personalized academic and student services, we are keenly focused on helping our students reach their highest potential. Again, we are so pleased you have chosen to join the Augusta University family. Choosing the right college has a lifetime impact, and we recognize the enormous trust you are placing in us by selecting our institution. We want to build a strong relationship with each of our students, so that we can work together toward your successful college experience. And while you’re here, tell us how we can improve, as well as what we’re doing right. Together, we can create a brighter future for all. We are delighted to begin this journey with you. Go Jags! With warmest regards, Dr. Brooks Keel President of Augusta University
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Dear New Augusta Family Members, Welcome to Augusta University and congratulations on joining our Augusta family! We are pleased to provide both you and your student with the support and resources necessary for success on this life-changing educational, social, and cultural journey. For some of you, there may be feelings of anxiety and excitement as you send your first family member off to college. Others may be experiencing vastly different emotions, as this may be your third or fourth family member to make this move. Regardless of where you might be in this process, we would like to provide you with information necessary to ease this transition. Our Parent and Family Member Guide is designed as a tool to provide you with a wealth of information about various resources, programs, and activities available at our institution.We believe that parents and family members are vital to the success of our students, and hope that this guide allows you to better understand the journey your student is beginning. We know that some students struggle in their first year in college. We want all students to be a part of the Augusta University community as they focus their sights on graduation (hopefully in four years) and future careers. While your student’s entrance to college marks a significant change in your role in their daily lives, it also marks an opportunity for you to stay involved, connected, and engaged in order to make their college experience as productive and successful as possible. If you or your student needs guidance or has questions during this journey, the Enrollment and Student Affairs staff, along with the entire Augusta University faculty and staff, are ready to help. You may learn more information about the programs and resources for students at our website, augusta.edu/student-affairs. We look forward to working with you, and please don’t hesitate to contact us if you have questions. Best regards, Dr. Mark Allen Poisel Vice President for Enrollment and Student Affairs 3
Augusta University At-A-Glance
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Governance: Board of Regents, University System of Georgia Mascot: Jaguar
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Athletics • NCAA Division II in 12 men’s and women’s team sports: basketball, baseball, softball, cross country, track and field, tennis, volleyball and cheerleading • Division I in men’s and women’s golf • Member of Peach Belt Athletic Conference • Men’s and women’s golf (D1), women’s basketball and athletes in cross country and track all competed in the NCAA championships in 2015-16. • The men’s golf team won its second consecutive national Division I championship in 2011, becoming the first team to win back-to-back titles since the University of Houston in 1984-85. 4
Campus Resources Academic Advisement Summerville Campus, University Hall, Room 262 706-731-7979 academicadvisement@augusta.edu augusta.edu/advising Academic Advisement serves as the academic home for Augusta University undergraduates in their freshman and sophomore years. Staffed by professional academic advisors, the center provides students on the Summerville Campus with a clear contact point to navigate their first terms (0-59 credit hours). Advisors help formulate academic plans, recommend student actions, connect to appropriate resources, and foster student engagement. The center is open weekdays from 8 a.m. to 5 p.m. Walk-ins are welcome, but an appointment enables both the advisor and student to prepare for a productive meeting.
Academic Enrichment Center for Undergraduate Research and Scholarship Summerville Campus, Quad Wall Building 706-729-2094 curs@augusta.edu augusta.edu/curs Augusta University is an institution of choice for students who want to conduct cutting-edge research, scholarship, and creative work as undergraduates. Our programs engage students in faculty-led research and creative work that can begin when students arrive on campus as freshmen and continue through graduation. CURS sponsors a number of initiatives to promote faculty-student research and scholarship in all disciplines across campus. 5
College of Allied Health Sciences 706-721-2621 augusta.edu/ alliedhealth Pamplin College of Arts, Humanities, and Social Sciences 706-737-1738 augusta.edu/pamplin Hull College of Business 706-737-1418 augusta.edu/hull The Dental College of Georgia 706-721-2823 augusta.edu/ dentalmedicine College of Education 706-737-1499 augusta.edu/education The Graduate School 706-721-3278 augusta.edu/gradstudies College of Nursing 706-721-3237 augusta.edu/nursing College of Science and Mathematics 706-729-2260 augusta.edu/scimath Medical College of Georgia 706-721-3886 augusta.edu/mcg
ADVISOR ROLES
PARENT ROLES
• Help students develop a meaningful academic plan • Foster a desire to learn and achieve goals • Act as a liaison and support between the institution and students • Provide strategies to enhance academic performance • Monitor students’ academic progress • Ensure students are on a track to graduation
• Provide support and encouragement • Offer advice when appropriate • Have realistic expectations don’t be too disappointed if your student does not make all A’s the first year • Encourage your student to assume responsible ownership of academic and campus life • Understand university deadlines and how they affect your student • Foster your student’s involvement with campus activities relevant to major and interests
ADVISOR
PARENT
STUDENT
STUDENT ROLES • Make decisions about educational goals, including selection of courses, major, and career • Take the initiative to meet with your academic advisor and professors • Consult with an advisor on changes in the approved schedule or academic plans •
• Attend class on time and prepared • Discuss academic difficulties with an advisor and take action to correct the issue • Read all Augusta University email communications daily • Manage your time effectively • Own your own academic progress and success
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Honors Program Summerville Campus, Quad Wall Building 706-729-2083 honorsprogram@augusta.edu augusta.edu/honors The Honors Program at Augusta University challenges students intellectually, enhances their communication and presentation skills, and prepares them for future steps in their professional development. Open to undergraduate students in every major, The Honors Program offers core courses, interdisciplinary seminars, and directed and intensive undergraduate research. Successful completion of program requirements culminates in an Honors Degree, a seal of distinction that assures prospective employers, graduate schools, and professional schools that the student has maintained a consistent record of excellence. Study Abroad Program Summerville Campus, Allgood Hall, Room E134 706-729-2306 studyabroad@augusta.edu augusta.edu/studyabroad Augusta University’s Study Abroad Program encompasses many sites around the world and in the U.S. (Study Away), with durations ranging from one to five weeks. Sites have included South Africa, Australia, Senegal, Alaska, New York, Greece, Spain, Peru, Jamaica, Italy, and London. And the list goes on. Students can participate in fundraising to help supplement the cost of their programs. Scholarships are also available to assist. Don’t wait until your senior year; there are opportunities for Study Abroad and Away as early as your freshman year.
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Academic Support Services Business Lab Summerville Campus, Allgood Hall, Room N108 706-737-1560 augusta.edu/hull/studentservices/tutoring.php The Hull College of Business provides tutoring in accounting, economics, management science, and computer science. For tutoring times and locations, visit augusta.edu/hull/studentservices/tutoring.php. Math Assistance Center Summerville Campus, Allgood Hall, Room N304 706-737-1672 augusta.edu/colleges/scimath/mathematics/resources.php The Department of Mathematics offers free tutoring support from student assistants. The MAC is open Monday-Thursday from 8 a.m. to 8 p.m. and Friday 8 a.m. to 1 p.m. during the fall and spring semesters. For tutoring schedules, visit augusta.edu/colleges/scimath/mathematics/resources.php. Writing Center Summerville Campus, University Hall, Room 235 706-737-1402 augusta.edu/colleges/pamplin/writingcenter The Writing Center offers free peer consultation to guide students through the writing process. The center is open Monday-Thursday from 8 a.m. to 8 p.m. during the fall and spring semesters. To make an appointment, visit mywco. com/augusta. Other departments offer supplemental instruction, and tutoring is also offered through the University Connections program.
Auxiliary Services Bookstore (JagStore) Health Sciences Campus, Student Center, 1st Floor Hours of Operation: Monday-Friday, 8 a.m.-5 p.m. 706-721-3581 Summerville Campus, Washington Hall, 1st Floor Hours of Operation: Monday-Thursday, 7:45 a.m.-6 p.m. and Friday, 7:45 a.m.-3 p.m., with extended hours at the start of each academic session. 706-737-1611 augusta.edu/jagstore 8
Owned and operated by Augusta University, the JagStore is committed to providing textbooks and course materials to our students in the most costeffective way possible. Textbooks and merchandise may also be purchased online. Students may choose to buy or rent new or used textbooks from the JagStore. The JagStore is your source for textbooks, lab supplies, medical instruments, school supplies, graduation regalia, uniforms, and Augusta University and Jaguar spirit wear and gifts. The JagStore accepts cash, check, Visa, MasterCard, Discover, JagCard, and Financial Aid/Loans for all payments. Financial Aid/Loans are accepted for payment for several days prior to each academic session; please check the JagStore website for specific days. The JagStore offers a liberal refund policy: A receipt is required, and your refund, exchange, or return must be made within the proper time frame. Refund deadlines for each academic session will be posted in the JagStore and printed on your receipt. The JagStore also purchases textbooks back from students every weekday, but students will receive the highest values at the end of each academic session. Campus Dining augustauniversitydining.com The Augusta University Dining program features more than 20 locations offering a wide variety of options for eating on campus. Summerville Campus: The Summerville Food Court located in the Jaguar Student Activities Center (JSAC) features Starbucks, Freshens Smoothies, Hissho Sushi, WOW Café Grill and Wingery, Slice of Life Pizza, and Simply to Go. Allgood Café is located in Allgood Hall and features Simply to Go. Health Sciences Campus: The Atrium Dining Hall, located in the Student Center (DA), features Starbucks and a full-service Dining Hall. Subway is located in the Faculty Office Building (HB) on Harper Street. Starbucks and Simply To Go are located in the Harrison Education Commons building. Students may also dine in Terrace Dining on the 2nd floor of the Augusta University Medical Center (BA), The Café at the Cancer Center (AN), and McDonald’s in the Children’s Hospital of Georgia. Students may want to consider purchasing a meal plan, which is accepted at most locations. Meal plans may be purchased a the JagCard Office or online at augusta.edu/jagcard.
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Card Identification (JagCard) Health Sciences Campus, Student Center 706-721-9939 Summerville Campus, Jaguar Student Activities Center, Room 236 706-731-7080 augusta.edu/jagcard Your JagCard is your official university identification and your key to campus services! You should carry your JagCard on your person on the Summerville and Forest Hills campuses, and your JagCard must be displayed when on the Health Sciences Campus. Your new JagCard contains sensitive electronics that can be damaged. Do not bend, cut, or punch holes in your JagCard. You may add funds or meal plans to your JagCard. Manage your JagCard account online to add funds, purchase meal plans, or deactivate fund functions from your card. Problems with door access: Public Safety Badging and Key Control Health Sciences Campus, Annex II 706-721-6287 augusta.edu/publicsafety/idbadgingkeycontrol
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Campus Recreation Wellness Center Health Sciences Campus 706-721-6800 wellnesscenter@augusta.edu augusta.edu/wellness The Wellness Center is a 43,000-square-foot facility on the Health Sciences Campus abounding in recreational opportunities for all Augusta University students, faculty, staff, alumni, and other University System of Georgia affiliates. The center offers programs and activities that promote a healthy lifestyle and serves as a social hub for many student organizations and departments. Intramural Sports The Jaguar Intramural Sports Program provides an organized recreation setting for all students, faculty, and staff. Students can compete in team or individual sports without making a large time commitment. Activities include flag football, basketball, tennis, ultimate frisbee, soccer, volleyball, and softball.
Career Services Summerville Campus, University Hall, Suite 210 706-737-1604 careercenter@augusta.edu augusta.edu/careerservices Career Services provides an array of resources to help students explore, select, prepare, and pursue meaningful career paths. Services include: • Career assessments to target major choice, career options, and selfknowledge for that next job search • Career advisors, tailored by major to meet students’ career planning needs • CareerLink, an online portal for part-time, full-time, internship, and seasonal jobs targeted specifically to Augusta University students • Workshops on topics including networking, social media, job searches, and business/dining etiquette • Job fairs, employer panels, and job shadow programs • Resume critiques, mock interviews, and job search assistance
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Counseling Center Summerville Campus, Central Utilities Plant, Room 201 Health Sciences Campus, Student Health Center, Pavilion II 706-737-1471 augusta.edu/counseling The Counseling Center is the primary mental health resource for Augusta University students. Our services are free and confidential, and our staff consists of licensed psychologists, licensed professional counselors, and graduate trainees under supervision. Our main location is on the Summerville Campus, but we also have counselors available on the Health Science Campus for your convenience. We provide assistance to students with common concerns like depression, sadness and loneliness, anxiety and stress, panic attacks, relationship and family issues, adjustment and homesickness, traumatic experiences, eating and body image concerns, alcohol and/or drug use, as well as many others. Students typically feel that 3-5 sessions adequately address their needs, with some receiving less and some receiving more. We help to assist students with community referrals for longer-term counseling and treatment. Brief Counseling is available for students who wish to discuss a wide range of personal concerns. Your counselor will work with you to develop a unique approach to help address your concerns and/or provide a referral, when necessary. Initial Appointments are typically the first point of contact for students at the counseling center and are required for ongoing counseling and/or referral for medication.To schedule an Initial Appointment, please call or stop by our main location on the Summerville Campus. Crisis Services are available for students who are experiencing life-threatening concerns, such as thoughts of harm toward self or others, as well as those who recently experienced a traumatic event. Counselors are available to meet with clients in crisis. No appointment is necessary; simply call or walk into either campus location during business hours, Monday through Friday, 8 a.m. to 5 p.m. For after-hours response, please either call 911, go to your nearest emergency room, or call the 24-hour Georgia Crisis & Access Line at 1-800-715-4225. Couples and Group Counseling is available as well. Group topics vary by semester. Consultation Services are available for any member of our community who is concerned about the welfare of another. Outreach Programs are available each semester on various topics on both campuses. 12
Housing & Residence Life Health Sciences Student Center, 2nd Floor 706-729-2300 residencelife@augusta.edu augusta.edu/housing Housing and Residence Life provides a variety of living arrangements serving the needs of our incoming freshmen, upperclassmen, and our graduate/professional students. Central to the residential life experience is the community in which you live. Our facilities on the Forest Hills and Health Sciences campuses allow us to serve over 1,200 Augusta University students. Residential Communities Oak Hall - New Freshmen Two-Bedroom Semi-Private Suite with bath Two-Bedroom Private Suite with bath Elm Hall - Graduate/Professional, and special programs Studio Apartment One-Bedroom Apartment with bath Two-Bedroom Apartment with two bath*
*limited style; majority of apartments are studio and one bedroom apartments
University Village - Upperclassmen Two-Bedroom Apartment with two bath Four-Bedroom Apartment with two bath To apply for housing, please visit our website for the current year contracting information.
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Office of Student Financial Aid Summerville Campus, Fanning Hall, First Floor 706-737-1524 osfa@augusta.edu augusta.edu/finaid The Office of Student Financial Aid assists students with the financial aid process. For more information, visit augusta.edu/finaid. FAFSA For more information about the Free Application for Federal Student Aid (FAFSA) required to apply for most grant and loan assistance, visit fafsa.ed.gov. The Augusta University school code is 001579. Scholarships Augusta University scholarships are awarded based on merit, need, talent, program of study, or a combination of factors. For more information about talent scholarships, which encompass areas such as athletic, musical, or artistic abilities, contact the appropriate Augusta University department. Institutional scholarship applications are accepted beginning Jan. 1 of each academic year. Applications are available at augusta.academicworks.com. Steps to View Students’ Estimated Award(s) 1. Visit pounce.augusta.edu. 2. Log in using the student’s user ID (issued at time of acceptance) and password. 3. Under the Financial Aid tab, select “Award,” then “Award for Aid Year” link to access awards. 4. Students must ACCEPT or DECLINE any offered financial aid (i.e., DLOANS). Loans may be reduced before accepting if applicable. Student Loan Borrowers First-time recipients of the Federal Direct Loan program must complete Entrance Counseling and the Direct Loan Master Promissory Note before receiving federal loans. Visit studentloans.gov for more information.
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First- and Second-Year Experiences Summerville Campus, University Hall, Room 217 706-737-1594 augusta.edu/fye/ ehuggins@augusta.edu
Freshman Convocation and Freshman 1101 This mandatory full-day program, scheduled each fall prior to classes beginning, consists of a formal ceremony launching the academic year and a casual Freshman 1101 program featuring faculty and upperclassmen offering tips for first-year success. Also included is our President’s Picnic, where students meet their future professors and explore academic enrichment opportunities while enjoying free lunch. FYE Study Abroad This program, scheduled each year during spring break, is a studyabroad experience specifically for freshmen. The short, yet structured and educational, program offers insights into students’ abilities and strengths and helps them make internally motivated decisions. The experience counts as a core class. INQR 1000 This small-group discussion-based course, held the second term of freshman year, engages undergraduates in discovery, exploration, and analysis of ideas that faculty members study and investigate. Topics include question formulation, research/exploration, and data collection/analysis. 15
Parking and Transportation Transportation and the Augusta University Transit Shuttle Health Sciences Campus, Annex II Summerville Campus, Public Safety Building 706-721-2953 augusta.edu/parking As part of tuition and fees, students pay a $50.00 transportation fee that includes passage on City of Augusta transit busses and the Jaguar Express Transit System. Download the Augusta University Transit App, Smarttraxx from the Apple App Store or Google Play. The app allows you to view routes and track the JagExpress Transit busses. Parking Services Health Sciences Campus, Annex II Hours of Operation: Monday-Friday, 7 a.m.-5 p.m. 706-721-2953 Summerville Campus, Public Safety Building: Hours of Operation: Monday-Thursday, 8 a.m.-5 p.m. and Friday, 8 a.m.-4 p.m. 706-729-2090 parkingoffice@augusta.edu augusta.edu/parking All vehicles parked on campus require a permit. Student parking permits are $35 per academic session. Parking Registration is Easy! Log in to POUNCE each semester. Select “Parking Registration,� complete the information requested, and process your payment. You can print a temporary permit when you register online, but visit one of the parking offices to obtain your permanent hangtag. If you need to register your vehicle after the academic registration process, please visit one of the parking offices.
Public Safety Health Sciences Campus, Annex II, Room 2321 706-721-2911 Summerville Campus, Public Safety Building augusta.edu/publicsafety The Public Safety Division is committed to reducing crime and creating a safe, secure environment for all members and visitors of the Augusta University community. 16
Office of the Registrar Summerville Campus, Fanning Hall, Basement Level 706-446-1430 registrar@augusta.edu augusta.edu/registrar The Registrar’s Office maintains and manages student records. The Family Educational Rights and Privacy Act ensures students’ rights to inspect these records, amend mistakes, and limit disclosure of select information. Students may complete a consent form (augusta.edu/registrar/authorizationreleaseformnew.pdf) to authorize release of their academic record information to specific individuals. Transcript Requests Students may print an unofficial transcript from their POUNCE account and may request an official transcript by logging into POUNCE, selecting the “Student” tab, then “Student Records,” then “Request Official Transcript.” Information Changes To update contact information in POUNCE accounts, log in to POUNCE, select “Personal Information,” then “View and Update Address and Phones.” For name changes, complete the “Request for Name Change” form, which requires official documentation with a visible seal. Major Changes To change a major, undergraduates must complete a Change of Major form in the Advising Center.
Student Health Services Health Sciences Campus, Pavilion II, Room 1040 706-721-3448 studenthealth@augusta.edu augusta.edu/shs The Augusta University Student Health Clinic offers high-quality, cost-effective, and confidential medical care to all Augusta University students. To schedule an appointment, call 706-721-3448. Parking is available at the front curb, behind Pavilion II, or in the Student Center parking lot on Laney Walker Boulevard (bring ticket to the check-in desk for free parking validation). Services include primary care, illness management, women’s health, mental health, sports medicine, physical therapy, worldwide travel consultations, immunizations, laboratory services, and minor surgical procedures.
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Student Life and Engagement Summerville Campus, Jaguar Student Activities Center, Room 127 706-737-1610 sle@augusta.edu augusta.edu/students Greek Life Summerville Campus, Jaguar Student Activities Center, Room 127 706-737-1610 greeklife@augusta.edu augusta.edu/students/greeklife Augusta University has 12 social Greek lettered organizations spanning four (inter)national councils on campus. A formal recruitment is held at the start of each fall semester for women interested in our two National Panhellenic Conference sororities and men interested in our three Interfraternity Council organizations. Our culturally based fraternal organizations host an Intake 101 workshop at the start of each semester in addition to individual interest meetings about how to join. As a community, Greeks host a wide range of events from community service projects, philanthropies, educational seminars, and socials. Jaguar Production Crew Summerville Campus, Jaguar Student Activities Center, Room 238 706-731-7987 augusta.edu/student-life/crew Jaguar Production Crew, the CREW, coordinates student activities that reflect the needs and interests of a diverse student body while enhancing student life. Participants become immersed in campus life while helping determine which activities take place on campus. Leadership Programs: Summerville Campus, Jaguar Student Activities Center, Room 127 706-737-1610 leadership@augusta.edu augusta.edu/student-life/jaguar-leaders The Jaguar Leaders Program is a co-curricular leadership program designed to engage students in an interactive leadership experience throughout their college career. Guided by the social change model (Komives, 2009), the Jaguar Leaders Program has two components: 1. Emerging Leaders Program: targets predominately second-year students 2. Jaguar LEAD Scholars: designed for rising third- and fourth-year students and graduate-level students. 18
Student Government Association Summerville Campus, offices located in Health Sciences and Summerville Campus Student Centers augusta.edu/student-life/sga The Student Government Association acts as the voice of all Augusta University students and works to improve the quality of life for students as well as the Augusta University community as a whole. Its two bodies, the Senate (undergraduate) and House of Representatives (graduate), serve as liaisons between students and Augusta University administrators. Student Organizations Summerville Campus, Jaguar Student Activities Center, Room 127 706-737-1610 studentorgs@augusta.edu augusta.edu/student-life/organizations At Augusta University, we offer more than 140 student organizations with the opportunity to start a new group at any time. Campus activities and clubs enable students to supplement their coursework with relevant experiences, increase their engagement on campus, meet students with similar interests, develop relationships with mentors, and cultivate vital life skills, among many other benefits.
Student Resources Information Technology Services 706-721-4000 Summerville Campus, University Hall, Room 127 augusta.edu/its Educational & Collaborative Tech Center Summerville Campus, University Hall, Room 156 706-737-1703 augusta.edu/art/ectc University Libraries Greenblatt Library, Health Sciences Campus 706-721-3441 augusta.edu/library/greenblatt Reese Library, Summerville Campus Jaguar Student Activities Center 706-737-1744 augusta.edu/reese/library 19
Student Code of Conduct Summerville Campus, Bellevue Hall, Dean of Student Life Office 706-737-1412 lwitherington@augusta.edu augusta.edu/student-life/conduct Augusta’s Student Code of Conduct outlines students’ rights and responsibilities while fostering integrity and ethical conduct within the community. Any member of the Augusta University community, including faculty, staff, and students, may bring conduct violation charges against a student. The Office of the Dean of Student Life oversees a fair and educational process to resolve alleged violations, seeking to balance individual and community rights. Sanctions may include restitution, probation, suspension, and expulsion. Some colleges within the university have supplemental codes of conducts.
Support Services Student Testing & Disability Services Summerville Campus, Galloway Hall 706-737-1469 tds@augusta.edu augusta.edu/admin/tds The Office of Disability Services helps ensure an accessible and positive college experience for students with disabilities. Services and accommodations address physical and psychological disabilities and learning disorders. All accommodations are individualized. For more information, please make an appointment with a Disability Support Specialist. The office is also a centralized site for students, faculty, and staff to take institutional and national standardized tests needed to advance learning and career goals.
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International Students and Scholars Health Sciences Campus, Kelly Administration Building, Room 2013 706-721-0670 augusta.edu/diversity/ipso/students/index.php The Augusta University International and Postdoctoral Services Office provides guidance on select immigration issues in support of Augusta University’s academic programs and research activities. Specific areas of responsibility include international and immigration issues that relate to students, faculty, and staff. The office oversees Augusta University exchange visitor (J-1) and non-immigrant student (F-1) programs, serving as a liaison with the U.S. Department of Homeland Security and the U.S. Department of State. Military and Veterans Services Summerville Campus, Washington Hall, Room 212 706-737-1606 mvs@augusta.edu augusta.edu/military The Office of Military and Veterans Services oversees issues related to activeduty members of the military, veterans, and their dependents applying for Department of Veterans Affairs educational benefits. The office also works with VA work-study students to ease new students’ transition to Augusta University through mentoring and tutoring services. Special events and services throughout the year enrich the academic environment and promote fellowship. The office also provides a lounge, group study/meeting area, and computer lab for military-affiliated students.
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CARE Program (Campus Awareness, Response, and Evaluation Team) Summerville Campus, Bellevue Hall 706-737-1411 augusta.edu/augustacares The CARE Team, consisting of representatives from the Counseling Center, Student Health Services, Student Life, Public Safety, Legal Affairs, and Student Affairs, assesses and responds to concerns, threats, or events potentially affecting the rights and safety of the Augusta University community. The team meets at least weekly to review, intervene, and monitor cases. Anyone may submit a confidential CARE report at augusta-advocate.symplicity.com/care_report to report a student who may be in distress and needs assistance. University Connections Summerville Campus, Bellevue Annex 706-729-2300 residencelife@augusta.edu augusta.edu/universityconnections University Connections is designed to assist new freshman students living in on-campus housing in making a successful transition to Augusta University. Students who live on campus are automatically members of the University Connections program. Benefits include: R.O.A.R (Residence Orientation And Recreation) Camp, an extended orientation that helps freshman students make a successful academic and social transition to Augusta University; residential tutors in the residence halls; upperclassmen who serve as peer mentors; academic and social programming; academic success support in the spring semester; and student leadership opportunities.
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Glossary This is a list of some common academic terms that you and your student are likely to encounter. This list offers common definitions. You should refer to the institution’s orientation website for a full list of the various terms and acronyms; below are some of the most common: Academic Advisor: A faculty or professional staff member assigned to advise students individually on selections of course and related curriculum topics. Academic Dishonesty: Offensives including plagiarism, cheating, and copying assignments, any of which may result in academic probation or dismissal. Academic Probation: Temporary dismissal or threat of dismissal for failing to achieve or maintain a specific level of academic performance. Each institution establishes its own guidelines for removing students from probation status. Course Number: Combination of a departmental abbreviation and number that identifies a course (i.e., CHEM 1100 for Chemistry 1100). Course numbers denote the level of the course, with higher numbers representing more advanced courses. Credits: Unit used to measure course work. Students must earn a minimum number of credits in a specified area to earn a degree. FERPA (Family Educational Rights and Privacy Act of 1974): Federal legislation that protects the privacy of students’ personally identifiable information. JagNet: Student portal offering quick access to news feeds, calendars, and links to email and other student services. Jaguar Student Activities Center (JSAC): Summerville Campus building housing a food court, library, and meeting rooms. Pre-Requisite: A requirement that must be completed before enrolling in a course. Pre-requisites ensure that all students enter the course with the same background knowledge. Syllabus: A professor’s plan of action for the class. It is a schedule of requirements, usually explaining course purpose and goals and outlining student responsibilities. 23
Monthly Guide To Your Student’s Success AUGUST What’s Happening with Your Student: Students are adjusting to a new life, new responsibilities, and new freedoms. The first six weeks of college are a challenging time for new students who are trying to make these adjustments all at once.
Helpful Hint #1 Take care of yourself! Having mixed emotions is normal. Remember, your student still needs you and loves you.
Although they are excited, they may also have growing insecurities about fitting in and navigating this new environment. Everyone is starting over. They are no longer a “big fish in a small pond.” With this, they have a new identity, potentially different from high school. This can be a relief for some, but a concern for others. What Parents Can Do: Accept your changing role as a parent. Your new role is likely to be that of a mentor, providing support, encouragement, advice, and guidance, without the control you once had. Your role as a parent does not stop - it just changes. Set realistic expectations for your first-year student regarding academics, financial responsibility, and social involvement. Keep the lines of communication open. Encourage your student to be independent and responsible. Try to refrain from “coming to the rescue” when your student faces a problem. By teaching students to solve their own problems and accept responsibility for their actions, they will have a more developed self-confidence and esteem. Learn about Augusta University. Encourage your student to join a student group and utilize the many on-campus resources. Getting involved begins by simply attending an informational meeting. All it takes is a little courage and initiative. Continue to tell your student that although these adjustments can be difficult, they are normal.
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SEPTEMBER
Helpful Hint #2
What’s Happening with Your Student: Roommate conflicts happen. Students are getting into the full swing Remind your student that of things. With this comes difficulties in time management. Although assignments conflict can be good, but the key is open communication. are not due until later in the semester, you might remind students to not procrastinate. Work hard now, play later. Many students realize that college courses may be more difficult than those in high school. As a result, they begin to question their abilities. They are utilizing opportunities to get involved by attending campus organization fairs, possibly interested in joining a sorority and fraternity or even interested in doing undergraduate research. Some may begin experiencing roommate conflicts. Many students have a tendency to latch onto the familiar. They find this in their high school classmates. Consequently, they do not broaden their horizons by meeting new students. Utilizing social media sites shows students what their old classmates are doing, possibly leading to an increased feeling of “not fitting in.” What Parents Can Do: Be an empathetic listener. Students need time to vent, and as their parents, you may be the best people to talk to. Try to avoid clichés like “these are the best years of your life.” You may develop personal fears based on this conversation, which is also normal. Continue to encourage your student to get involved and meet new people. Old relationships are important, but students must find a balance between interacting with new students while remaining connected with their familiar friend groups. Provide your student with time-management techniques, or refer him or her to the Counseling Center for time-management and stress-reduction workshops. Discuss the difficult topics like alcohol use. New students are vulnerable and may associate fitting in with drinking. There are many potential risks that come with alcohol use. Be transparent with your student and shed light on these risks. Open and honest lines of communication lead to successful parent-tostudent relationships.
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OCTOBER
Helpful Hint #3
What’s Happening with Your Student: Your freshman is beginning to Students are starting to receive grades develop his or her own life and and feedback on their work. This shows professors’, expectations in the classroom. decisions. Be a reference source, not a dictator. Sometimes a Some students may realize the change simple “I love you and want you in course difficulty, which may lead to a to be happy” is all it takes. change in the “top of the class” mentality. Grades may be lower compared to those received in high school, which can be disappointing to some. There will be looming stress in regards to exams and midterms. This coupled with growing social commitments may be an overwhelming balancing act. In order to complete all course work, they will need to become accustomed to the different resources offered in the collegiate library system. Although this is a new resource to all, it is extremely beneficial to a student’s success. Many students are budgeting for themselves. The college lifestyle is not always conducive to saving money. If not managed correctly, students will spend excessively and run out of money quickly. What Parents Can Do: Remember that students are developing their independence. They need to continue to learn techniques to self-manage their issues. Be there if necessary, but let them gain confidence in fixing their own problems. Assist your student in developing realistic academic expectations and goals. It is not unheard of to drop from the 4.0 Grade Point Average (GPA) in high school, to the traditional 3.0 GPA in college. Continue to direct your student to the on-campus resources. Many are designed to assist with those academic struggles. Students may also utilize university librarians, various centers on campus dedicated to helping students, along with professors. Help your student to develop a realistic budget. Many students do not know how to successfully manage money. This is the time to learn how to be financially responsible before stepping out completely on their own.
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NOVEMBER & DECEMBER What’s Happening with Your Student: Following Thanksgiving, there are only a few short weeks until finals. As new students, they will realize the work load is heavier with upcoming papers, projects, and finals. This is a stressful time for everyone on campus. Additionally, first-year students will be planning their coursework for the next semester. Students will be spending a lot of time finishing coursework and studying for finals. As a result, many neglect proper nutrition, exercise, and sleep schedules. Also, cold weather, coupled with the added stress, causes immune systems to drop. This can lead to colds and flu. Many will utilize the beginning weeks of winter break getting better and catching up on missed sleep. Some students may have concerns about going home for the break, especially if they feel they have changed dramatically since the last time they saw their parents. What Parents Can Do: Continue to refer your student to on-campus resources, including Student Health Services and the Counseling Center, for ways to handle end-of-thesemester stress. Also, remind students to take care of themselves by eating regularly, exercising, and taking time to rest. Do not be alarmed if your student does not contact you as often as you would like. This is a busy time, so it may just slip the student’s mind. Try to focus on academic progress rather than specific grades. Utilize openended questions that lead to overall conversations rather than asking about the grades they have received. Encourage your student to see an academic advisor to ensure registration for coursework. This will make the process easier and allow students to stay on track while planning for graduation. Prepare for changes when your student returns home during break. The college experience yields results in regards to student personalities. Although there will be noticeable changes, your student will still maintain many of the core values you have instilled.
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JANUARY What’s Happening with Your Student: Students return to campus after the winter break. Many will feel homesick as they return to campus; others will feel relieved to be back to their independent lifestyle.
Helpful Hint #4 As your student has developed a newfound lifestyle, they do still want to know you care. Honest inquires and communication is appropriate; however, allow your student to share what they feel comfortable with while home.
Grade results from the fall semester will yield either a positive or negative response. Parental reactions have a direct effect on student attitudes and confidence going into the spring semester. Either way, students will have a more developed understanding of course expectations.
There are new opportunities students can utilize. At this time, students will need to begin thinking about their plans for the next academic year, including living arrangements. If students wish to live in the residence hall the following year, they will need to plan accordingly, also choosing their room desire and roommates. Also, some students may finalize plans to study abroad. A new semester can lead to possible new difficulties with courses and professors. What Parents Can Do: Continue to be supportive for your student. If grades were poor, discuss realistic classroom expectations. Also, continue to remind your student of the academic resources on campus. Many students find that slacking off early is what leads to higher stress and failures later in the term. Remind your student to work hard at the beginning and manage time wisely to avoid these issues. Direct your student to the Housing & Residence Life Office for information about living on-campus the next academic year. They can also request information on off-campus housing, including estimates on off-campus expenses. Students should visit the Study Abroad Office for information on those opportunities.
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FEBRUARY What’s Happening with Your Student: Students will be more involved with their student organizations. This will lead to more issues with time management. There will also be a stressful time as it is leading into midterm season. Many students continue to neglect their health and exercise plans, while others develop relationship anxiety. Students will begin planning Spring Break. This may lead to financial concerns, as they will desire to go to warm and exotic places. This can lead to issues over expectations on what and where this break will be. What Parents Can Do: Encourage your student to seek assistance from the on-campus resources, including the faculty, for balancing coursework and social obligations. Send care packages. Gift certificates for local restaurants, homemade goodies from home, a plant or flowers, and pictures of loved ones are welcome surprises, especially for birthdays. Valentine’s Day is an excellent time for you to let your student know you are thinking about him or her. Listen to your student’s relationship or roommate concerns. Refer your student to the Resident Advisor (RA) if roommate conflicts persist. They can also utilize Counseling and Psychological Services that are available both in the Counseling Center and Student Health if relationship concerns are severe and interfere with their academics. Discuss Spring Break, including their plans and your expectations. In this discussion, address who will be paying, who is attending, and the expectation on making responsible choices.
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MARCH What’s Happening with Your Student: Many students will begin finalizing housing plans for the following academic year. There may be added pressure to declare a major or make plans for applying to upperlevel programs, depending on credit level.
Helpful Hint #5 If you live close enough, visit your student. Just be sure to communicate this first. Surprise visits are not always the best idea.
Students begin to think about summer plans, including jobs and internships. Some may also be concerned about how they will fit back into home life for the summer. Financial Aid documents for the following year are due by April 1. Students develop stress as they continue more midterms, papers, projects, and planning for the summer and next academic year. They will register for the following fall and for summer terms if they are staying in Augusta. What Parents Can Do: Keep the lines of communication open. As your student begins to prepare for any summer plans and for the upcoming academic year, he or she may seek you out for guidance and advice. Adversely, your student may want to make decisions without your help. These decisions are part of growing up, and trust that in the end, they will make the best decisions for themselves. Again, encourage your student to see an academic advisor before registering for courses. Refer your student to the Career Center for information about summer jobs and internships.
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APRIL & MAY What’s Happening with Your Student: Students get “Spring Fever� as weather warms up. With an increase in social opportunities, this makes focusing on academics more difficult.
Helpful Hint #6 Congratulations! You both made it. Be proud of your student and yourself for conquering this major step in life. Your student is now a sophomore!
They must plan for moving out of their current residence halls, which can lead to concerns about leaving their new friend group. Stress levels are also high as finals, papers, and projects are due.
Many students will return home for the summer. Others will stay on campus and take summer courses. Those staying on campus may choose to stay in a residence hall or to sublet an apartment or room near campus. Some students may begin working their summer jobs. Others may still be figuring out summer pursuits. Students who return home may have anxiety about losing their independence and be concerned about adjusting to home life. What Parents Can Do: Send love and support during this stressful time. As it is the end of the academic year, remember to remind your student that a healthy diet, plenty of exercise, and enough sleep are key to success. Communicate plans and expectations for moving out. Talk to your student about expectations for the following year. Address any concerns, including those regarding money. Discuss your expectations for the summer months if your student will be moving back home. Some students are used to the independent lifestyle they developed while away at college. This is the appropriate time to discuss any new or continued expectations of responsibilities. Be willing to compromise as they are still developing themselves as an adult. Use this summer to communicate openly with your student. Respect and appreciate the independent, self-reliant, intellectual, mature person who has returned home after a short few months. Use this summer to communicate openly with your student.
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Invitation to Partner with Augusta University Dear New Augusta University Family Members, Welcome to Augusta University and congratulations on joining our family. While your student’s entrance to college marks a significant change in your role in his or her daily life, it also marks an opportunity for you to stay involved, connected, and engaged in making the college experience as productive and successful as possible. Making the transition to a new place can be a challenge for anyone, but we are here to help. All of us make changes and transitions in our lives as we start new jobs, change careers, move to new communities, get married, or have children, and with each one, we experience something new. It’s no different for university students when they arrive on a new campus. Students also begin to develop autonomy and independence that we want to cultivate and support so they can learn to make good decisions. The Augusta University offices of Student Affairs and Alumni Affairs offer a variety of programs and resources to help you stay involved in your student’s success. Parent orientations in the summer and parent publications are among the resources we offer to keep you up to date on campus happenings. Additionally, you will be invited to various parent volunteer opportunities and outreach events throughout the year. We need your help to do this and want to be your partner in student success. We will provide information so you can refer students to the correct resources, remind them about important dates, encourage them to meet with their academic advisor, and even get involved in a campus organization. We also love to hear from our Augusta University parents about how we can better serve your needs and encourage you to share your thoughts and ideas as we work to share the information that is most helpful for you. As partners, we have the greatest opportunity to make a difference in the educational and life-changing experiences of our students and your sons and daughters. We look forward to meeting you on campus this year and welcome you again as an Augusta University parent. Go Jags! Dr. Mark Allen Poisel, Enrollment & Student Affairs
Kristina Baggott, Alumni and Donor Engagement
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Parent and Family Connections We believe that parent and family support aids student success. That’s why the Parent and Family Connections program works to keep you connected informed and involved with the university and life of your student. The stronger the partnership between families and the university community, the more we are able to help our students achieve their educational and personal goals. We encourage you to familiarize yourself with our campus community and use the resources here to help make your student’s academic career a positive one. Sign up to stay connected with the Parent & Family Connections Program today! Go to alumni.augusta.edu/parentandfamilyconnections for the Parent E-Newsletter!
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