American Liquid Waste - July 2020

JULY 2020

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p 8 6 Tips for Discussing Difficult Workplace Issues

p 26 Boyett’s: Quality Sanitation Services Since 1957

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July 2020 | VOLUME 16 | ISSUE 7

CONTENTS

F E AT U R E S 8 6 Tips for Discussing Difficult Workplace Issues 18 In the News 22 Boyett’s: Quality Sanitation Services Since 1957 28 ALW Classifieds 30 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

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American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

SIX TIPS

IN THE NEWS

A S S O C I AT I O N I N S I D E R FOR DISCUSSING DIFFICULT WORKPLACE ISSUES

SPOTLIGHT

INDEX

As in businesses of any type or size, managers in por table restroom and septic services companies need the right leadership tools for communicating with team members, vendors, customers, and others to work through various issues that can be expected to come up. Below are six essentials for framing issues and options, and for clear and simple strategies for par tnering with the people involved, to work toward the best available solutions.

L

eading effectively during difficulties can help

way that generates the kind of trust that comes from

minimize dissatisfaction and consequent employee

people seeing that you are looking out for the future

and customer attrition rates. Your top worker talent,

of the company and their best interests.

best customers, preferred vendors, contractors, and

COMMON WORKPLACE ISSUES

others are more likely to be inspired to pull together

There are virtually countless typical problems that

with you and become an even more integral part of

business owners in the septic services and portable

your company’s successful operation if you can lead

restroom rental industries must address with internal

well during the challenging times.

and external parties. Difficult workplace issues can

This means managing difficult communications in a

8 A ME RIC AN L IQUID WA S T E JU LY 2020

include, for examples:

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4 IMPENDING LAYOFFS 4 REDUCING WORK HOURS

4 PERSONAL STRUGGLES IMPACTING RELIABILITY

TYPICAL KINDS OF DIFFICULT WORKPLACE CONVERSATIONS The varieties of difficult workplace discussions are seemingly

4 CONTRACTOR PERFORMANCE

endless. Even though the majority of tough topics to be

4 DEALING WITH PROBLEMATIC CUSTOMERS

other uncomfortable conversations you can expect to have

4 ECONOMIC UNCERTAINTIES

some form of work activity with you.

4 SAFETY ISSUES

restroom rental or septic services business might include, for some specific examples:

4 INCLUSIVITY ISSUES

4 VENDOR PRICING CONCERNS

4 CUSTOMER SERVICE ISSUES

4 PROFITABILITY PROBLEMS

4 MANAGING FATIGUE DURING ONGOING OVERTIME 4 WORKER PERFORMANCE 4 RAISE AMOUNTS 4 ROLE BOUNDARY CHANGES

PREPARING IN ADVANCE FOR DIFFICULT WORKPLACE DISCUSSIONS Although business owners don’t enjoy dealing with awkward conversations about difficult matters at work, being prepared in advance can help reduce the discomfort and ease the anxiety for all involved.

Whether you need to encourage a worker to improve personal performance, or deliver bad news about reducing payroll hours, or send an employee to deal with a difficult customer, etc., having a plan in advance is key to managing the encounter as well as possible for everyone affected.

In all cases of unavoidable difficult conversations, brace yourself to handle the encounter graciously, sincerely, and respectfully. Those are the hallmarks of leadership professionalism in such cases.

Maintaining these strong managerial attributes in handling difficult workplace conversations can make the difference between unnecessary panic by investors, worker attrition, customer dissatisfaction, or other negative outcome

discussed are likely to be with employees, there are many as a business owner with contractors, clients or customers, suppliers, lenders, partners, investors and others engaged in Difficult discussions you can expect to have in your portable

4 NEGOTIATING A CUSTOMER RATE INCREASE

4 ADVISING INVESTORS THAT THE BUSINESS IS NOT TURNING A PROFIT

4 APPROACHING A VENDOR FOR A SERVICE RATE REDUCTION 4 ASKING FOR REVISED CONTRACT REPAYMENT TERMS 4 NEGOTIATING AN EMPLOYEE RAISE 4 DEALING WITH A DIFFICULT PERSONALITY 4 APOLOGIZING FOR AN ERROR YOUR TEAM HAS MADE 4 TERMINATING EMPLOYMENT 4 CANCELING A VENDOR CONTRACT

4 ADVISING A CUSTOMER THAT THERE IS A PROBLEM WITH AN ORDER 4 WORKING WITH A FRUSTRATED OR ANGRY CUSTOMER 4 SETTLING EMPLOYEE DISPUTES 4 RESOLVING PROBLEMS OF BIAS AMONG TEAM MEMBERS 4 PROVIDING CONSTRUCTIVE CRITICISM 4 COUNTLESS OTHER CONTROVERSIAL BUSINESS MATTERS

and keeping your business operating smoothly through challenging situations. continued on page 10

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BUSINESS CORNER

TECH NEWS

1.A S S O C I AT I O N N E W S

DON’T PROCRASTINATE OR AVOID HAVING THE DISCUSSION.

...putting P R O D Uoff C Tnecessary W AT C H confrontation of important workplace issues can only increase the magnitude of the problem.

Most business owners don’t like conflict, but putting off necessary confrontation of important workplace issues can only increase the magnitude of the problem. Therefore, naturally, waiting longer to address an issue can make it feel even harder and harder to face as time goes by. So, as

Fortunately, although the kinds of difficult workplace

soon as you discover that there’s a problem that needs to be

IN THE NEWS

A S S O C I AT I O N I N S I D E R

discussions might be infinite in number, the simple strategy

addressed, promptly schedule a meeting to get it out in the

for managing such conversations is the same across all the

open and resolve it.

types.

Perhaps you have a long-time client who is unhappy with

6 WAYS TO MANAGE DIFFICULT WORKPLACE CONVERSATIONS

a change you’ve made in your services. Waiting too long to

Here are six essential tips for conducting difficult discussions

to switch providers, resulting in a loss of business for your

with your employees, vendors, customers, investors, and

company.

let them be heard could frustrate them and motivate them

SPOTLIGHT

anyone else you need to deal with on a controversial subject

INDEX

For another example, if an employee repeatedly makes the same mistake, or continues missing deadlines or

involving your business:

continued on page 12

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BUSINESS CORNER

TECH NEWS

meetings, etc., you need to have the dreaded talk about

closing technique or to analyze their overall strategy for

performance problems, before it begins to impact your

P R O D U C T W AT C H

meeting benchmarks. The goal of the meeting may be

service quality, team morale, profit margins, or causes

for them to increase their sales by some percentage, by

other issues threatening the smooth operations and

working with you to modify their approaches in one or

A S S O C I AT I O N N E W S

overall success of your business.

Waiting too long to address the problem may cause the discussion to be more difficult

IN THE NEWS

than it could have been if dealt with in a more timely manner.

The employee may feel unfairly treated, not understanding why you hadn’t said anything earlier, and given them an appropriate

more areas of their process.

SPOTLIGHT opportunity to correct the

problem before it became a prolonged performance problem on their employee record.

2.

In addition to helping everyone

...set a goal for the limit their parts in the discussions meeting and then to the most relevant facts and A S S O C I AT I O N I N S I D E R avoid wandering off into the striving to meet that weeds (less pertinent details), goal by focusing clarifying the purpose of the meeting can also help everyone tightly on the measure their behavior during particular issue...

BE SPECIFIC AND UPFRONT ABOUT THE OBJECTIVE OF THE DISCUSSION.

INDEX

3.

the discussion and help keep

emotions and language in check.

LISTEN CAREFULLY, AND MAKE IT CLEAR THAT YOU UNDERSTAND THEIR POSITION.

Throughout even the most difficult discussion, stay grounded in your leadership responsibility to guide the

Among the top advice for business leaders on the

interaction professionally. That means, be respectful

question of how to prepare for difficult workplace

of the other person. Don’t dominate the entire

conversations, is to set a goal for the meeting and then

conversation. Listen carefully to what each person

striving to meet that goal by focusing tightly on the

present has to say. Do not dismiss or ignore anyone’s

particular issue that is the topic of the meeting.

comments.

This focus is essential to keeping everyone on track

When comments are made that are not essential to the

during the discussion, so that the meeting does not

problem or to a solution that can achieve the specified

give way to participants zeroing in on minor details of

goal of the discussion, just say, “We may have to look

the issue that are not pertinent to the bigger picture,

more at that point at a future time,” and steer

or worse, drifting off to entirely unrelated controversial

the conversation back on track. Instead of hurting

topics and causing the discussion to spin out of control

feelings or offending participants, this can help them

— potentially unrecoverable. So, make it very clear,

habituate staying within the limited boundaries

upfront, to everyone involved exactly why the discussion

you’ve set for the discussion.

is taking place.

This helps all parties process the totality of the issue

In many cases of problems that seem to have clear causes and responsible parties, surprisingly, their

and proposed solutions and envision the realization

multiple viewpoints. Regardless of who is responsible,

of the end goal. For example, if a sales employee is not

listening enables you to understand all previously

performing well over time, the purpose of your meeting

unrevealed points of view on the issue, which is essential

may be to evaluate their appointment-setting strategy or

to determining a robust solution. continued on page 14

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BUSINESS CORNER

TECH NEWS

Employees, vendors, and customers can bring a wealth of

P R O DSeek U C Tadvice, W AT Cas H needed,

on ideas for win-win solutions, before entering into the difficult discussion.

creative ideas for solutions, from their diverse experiences

A S S O C I AT I O N N E W S

and perspectives. In issues affecting the business, first, shape your ideas into a tentative plan. Perhaps discuss it with trusted friends, family, SBA counselors, or others, and then seek input from your team, customers, vendors, or other interested parties.

So, remember, you do not need to do all the talking.

IN THE NEWS

Formulate a simple plan for your meeting that leads to

A S S O C I AT I O N I N S I D E R

Listening can be at least as productive in a difficult

settling on a viable solution. If that’s not possible without

discussion. It enables you to understand the other person’s

the input of the person you will be having the difficult

perspective and to dig down to the bottom of the problem.

discussion with, then explain at the beginning of the

It also encourages all involved to follow your example of

meeting that you plan to use the meeting to work with

remaining humble, calm, polite, and demonstrating caring

them to develop solutions that they, or you, or both of you

for others involved.

can take action to implement.

SPOTLIGHT

INDEX

to show that you care about their thinking and to confirm

5.

that you do understand what they mean, before you

No matter what the issue, even during an employment

respond. This method of sharing opportunities to talk and

termination, words of encouragement during and on the

listen is naturally more likely to lead to more productive

way out cannot make the situation worse and may help a

and less emotionally charged discussions than you can

reeling employee or contractor who is heavily dependent

accomplish by seeming to talk to people instead of talking

upon your business to stay tethered to a realistic, positive

with them in difficult situations.

outlook on the future.

After you hear the other person’s position, repeat it back,

4.

BE PREPARED WITH THE BEST AVAILABLE OPTIONS FOR WIN-WIN SOLUTIONS.

OFFER SOME PERSPECTIVE AND ENCOURAGEMENT.

For example, to fit a range of situations, it’s okay to straightforwardly explain, “Look, I’m well aware that this

Difficult discussions should not be treated solely as

is a very rough situation. For some perspective, resolving

opportunities to vent about grievances. Such meetings

things in a way that makes sense for the business ultimately

need to be constructive too. Airing complaints without

makes the best sense for your interests in the long run.

striving to settle on solutions is not only pointless, but

Because it’s not actually in your interest for us both to try to

it’s also counterproductive, and it can be destructive to

maintain an arrangement that is just not viable.”

important working relationships.

6.

Seek advice, as needed, on ideas for win-win solutions, before entering into the difficult discussion. Coming in

ANALYZE THE DISCUSSION AFTERWARD, AND REVIEW ALTERNATIVES.

Getting through a tough conversation is only part of the

with a list of potential solutions is part of planning for your

leadership challenge. There’s more work for you to do, to

meeting. It provides support for the boundaries that will

ensure that you have done all that can be done to resolve

keep the discussion on track. It also shows that there are

the difficult situation in the best possible way for all

available solutions to the problem, and it helps everyone

affected.

involved visualize their role in the ultimately proposed plan of action.

Evaluate the conclusion of the discussion, the decision(s) made, agreements reached. Be sure that these are sufficient continued on page 16

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J U LY 2 0 2 0 A M E R I C A N LI QUI D WASTE 15

BUSINESS CORNER

TECH NEWS

all around and that nothing has been agreed in the high

for discussion, perhaps following routine meetings with

tensions of the moment that neither you nor anyone else

those affected. When needed, remember to provide some

involved will later recognize as an unrealistic solution.

basic affordable diversions for the people involved, to help

Then, follow-up at the appropriate time/date with

P R O D U C T W AT C H

the parties involved, to ensure that they are adjusting

relieve stress and strengthen critical bonds. Â

A S S O C I AT I O N N E W S

Just being content that your internal and external business

appropriately to the outcome of the discussion, (normally

relationships are lasting from week to week leaves many

except in cases of employment or contract termination).

small to medium-sized business owners without sufficient

If the solution involved some required action from them,

preparedness when serious issues inevitably arise. When

check in to ask about their progress. If you were required to

the time comes for difficult workplace discussions, you must

take action, let them know the details of your progress.

be ready to successfully lead your employees, vendors, and

IN THE NEWS

LEADERSHIP IN DIFFICULT WORKPLACE DISCUSSIONS The most effective business leaders develop a habit of sharing not just announcements of successes and exciting goals and strategic plans with their teams. They also promptly share concerns and information about serious challenges facing S PtheObusiness, T L I G and H Tthey seek out input from employees, vendors, customers, and others on issues, as appropriate.

Remember to track the progress of solutions implemented,

A S S O C I AT I O N I N S I D E R

customers through the trouble, to keep your company’s critical relations and smooth operations intact.

To maintain stability in your progress toward your strategic goals for your portable restroom or septic services business, practice the above tips for handling inevitable contingencies.

Keep this list handy, to help you keep everyone on track

INDEX

during difficult discussions, keep reactions within appropriate proportions, and achieve win-win solutions.

provide the interested parties with updates, and lead forums

1 6 A MERIC AN L IQUID WA S TE JU LY 2020

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J U LY 2 0 2 0 A M E R I C A N LI QUI D WASTE 17

A S S O C I AT I O N I N S I D E R

IN THE NEWS

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INDEX

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IN THE NEWS

A S S O C I AT I O N I N S I D E R

OAKMONT I N D E X WITH YANMAR TO S P O T L I G H TCAPITAL SERVICES PARTNERS BRING FINANCING TO NORTH AMERICAN DEALER NETWORK WEST CHESTER, PA June 2020 – Oakmont Capital

for YANMAR America’s Compact Equipment Division.

Services is excited to partner with YANMAR to bring

“At YANMAR, we’re committed to offering a variety of

equipment financing to its North American dealer

financing options for our dealers, and with Oakmont on

network. As a direct, independent lender, Oakmont

board, we are eager to see what Elise and her team will

Capital Services can offer YANMAR dealers and their

bring to our financing program. This partnership further

customers low rates via virtual financing facilitated by a

strengthens our resolve to provide exceptional customer

team of dedicated professionals.

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About YANMAR

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YANMAR America Corporation, located in

Development Officer with Oakmont

Adairsville, GA, is the regional headquarters

Capital Services. “Within Oakmont, we’ve

of YANMAR Co., Ltd., a global company

assembled a knowledgeable team that

based in Osaka, Japan. YANMAR Co., Ltd.

will provide a smooth funding process for

was established in 1912, and in 1933 became

both dealers and customers. Our expert

the world’s first manufacturer to develop a

financing professionals understand the

practical small diesel engine. Today, YANMAR

YANMAR product line and the equipment

is a recognized leader in the design and

financing process, and we’re eager to help

manufacturing of advanced performance

finance equipment sales under this new

diesel engines and diesel-powered

partnership.”

equipment, as well as gas engine-based energy systems.

YANMAR North America, headquartered in Adairsville,

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About Oakmont Capital Services

equipment, compact utility tractors, branded industrial

Oakmont Capital Services, LLC, headquartered in

and marine diesel engines, diesel generators, micro

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cogeneration and gas heat pump energy system

affordable, reputable solution to financing. Founded

solutions. Their dealer network extends throughout the

in 1998 by Managing Members Joe Leonard, CLFP and

United States and Canada.

Megan Zoba, Oakmont Capital Services (OCS) is a direct,

“Partnering with Oakmont Capital Services to provide

independent lender, providing commercial equipment

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financing and working capital throughout all 50 states.

exciting for all involved,” said Jeff Pate, Division Manager

For more information, visit www.oakmontfinance.com.

2 0 A MERIC AN L IQUID WA S TE JU LY 2020

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MUNCIE POWER PRODUCTS PERSONNEL ANNOUNCEMENT Muncie, Ind., June 29, 2020 – Muncie Power Products, Inc. is pleased to announce Bob Doucett as Regional Sales Manager for the East.

As Muncie Power continues to grow, we are investing in regional sales manager positions to assure continued industry leading field sales representation.

Bob, who has been with Muncie Power for five years, will focus on leading the field sales team in the East. During his time as field sales manager in the North Central region, Bob strengthened our relationships with key distribution partners, expanded sales growth, and took on additional responsibilities within his role.

We look forward to having Bob in this role at Muncie Power Products where he will put an emphasis on understanding our customers’ needs and creating a positive experience through on-time delivery, opportunities, and growth.

Muncie Power Products, Inc., a member of the Interpump Group, is one of the leading manufacturers of power takeoffs and fluid power components. Since 1935, Muncie Power Products, Inc. has been serving the truck equipment and other fluid power markets with quality products and services.

Headquartered in Muncie, Indiana, Muncie Power Products, Inc. maintains manufacturing and distribution facilities across the country as well as a global distribution network.

At Muncie Power Products, Inc., “We build trust.”

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SPOTLIGHT

INDEX

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Like Us On stablished in 1957, Boyett’s is one of Facebook those many

Removes Bio-Mat

• DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels

13,499

• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose

13,299

• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose

13,299

• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose

TT4025HZ-35 $ 52,995

of the community, establishing solid ties that would lead to bigger things later on. The company has always had a very strong rapport with the local community.

These days it shows in the reviews and the nearly perfect

• 2500-Gallon Aluminum Tank • NVE 607continued Vacuum on Pump page 24 • Large Aluminum Toolbox

‘19 INTERNATIONAL HV607

143,250

$

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• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes

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SPOTLIGHT

INDEX

Florida, if you have a septic or sanitation emergency- you call Boyett’s.

That being the case, they serve the construction and property development industry in Pensacola as well as the general public, offering rentals for weddings, events, and more with portable units, holding tanks, highrise portables, hoist units and trailers for special events.

THEIR RENTAL LINEUP INCLUDES; 4 Portable restrooms 4 Hand washing stations 4 Double stall trailer units

The company got its start by providing terrific service to a community that dearly needed it, and over time ...developed it into a full service 24/7 emergency response team.

4 Two-room “Selfie” restroom trailers 4 2 and 3 stall restroom trailers 4 Jag residence restroom trailers 4 Satellite restroom 5+5 trailers Boyett’s has helped to shape the region with its contribution to the construction and land development industries. They are always working to improve the quality of their products and services. They succeed in this endeavor by keeping abreast of the latest innovations in portable restrooms and septic service. But they also do it by

rating left by customers. One customer commented that

staying ahead of the curve when it comes to the way they

the company went above and beyond in successfully

do business.

refurbishing a septic tank that has not been serviced in over

They understand that today’s buying public expects to

20 years. Anyone who knows anything about the septic

have full and immediate access to the brand. Boyett’s caters

service business knows that’s no easy task.

to this demand with a robust social media presence, which

Boyett’s has built a community of satisfied customers around itself by providing professional quality septic, pumping, and grease trap services. On the strength of that,

is something that only the most dedicated businesses of this kind can claim to do.

A lot of companies will say that they are happy to answer

they have established themselves as a leading portable

questions, and many truly are willing to spend time fielding

restroom and sanitary station rental business.

customer questions and concerns. But Boyett’s proves it

The company got its start by providing terrific service to a community that dearly needed it, and over time they have taken the lessons they learned through proactive

with real-time searchable logs of customer interactions on their social media pages.

This is exceedingly valuable as it enables the customer to

service and developed it into a full service 24/7 emergency

actively research and obtain specific information on a given

response team. When it comes to emergencies, you might

product or service. They employ customer service specialists

call the firefighters or the paramedics- but in Pensacola,

whose job it is to answer questions, to understand the

continued on page 26

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J U LY 2 0 2 0 A M E R I C A N LI QUI D WASTE 25

SPOTLIGHT

There is a wealth of insider industry information right on the home page of their website. There, customers can learn about common problems associated with drain fields and the ins and outs of well functioning septic tanks.

INDEX

learn about common problems associated with drain fields and the ins and outs of well functioning septic tanks.

Scroll down to the bottom of the page and you’ll find links to their blog pages that contain an unprecedented amount of information.

The dedication that they have shown to educating the curious customer with free and readily available information is very rare in the trades, and much more so in the septic service and rental industry.

All of this is a formula for happy customers, and a wellserved construction industry. To be frank, we think that

specific concerns of the customer. Any time you are in the

many of the major national brands could stand to take a

market for something you have never bought before you

page of two out of Boyett’s customer support team.

want very specific information that will tell you how it will fill a space and a need. With Boyett’s, customers get that level of interaction, and Pensacola residents appreciate it.

There is a wealth of insider industry information right

Source http://www.boyetts.com/

on the home page of their website. There, customers can

2 6 A MERIC AN L IQUID WA S TE JU LY 2020

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M A R K E T P L A C E : N AT I O N A L

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DYNAMIC REPAIRS 40 Arnot St., Unit 20 Lodi, NJ 07644

dynamiccablerepairs@yahoo.com

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2 8 A MERIC AN L IQUID WA S TE JU LY 2020

THANK YOU

W E

509.785.2955 Vi si t Us CALL FOR UPDATED LIST OF

WE’RE IN THIS TOGETHER

You perform an essential service, and so many people depend on you to deliver.

Rest easy, knowing you can continue to depend on us and our quality builds.

Thanks for all you do. Be safe & know we’re always thinking of you.

CUSTOM BUILT. DRIVEN BY YOU. 314 Lake Avenue N., Hamilton, ON L8E 3A2 | t: 800-263-4508 | e: sales@transwaysystems.com | www.transwaysystems.com

INDEX Abbott Rubber CO. Inc...................................................2 800-852-1855 / pumperhose.com

Fraser Woods Fabrication & Machining LTD . . . . FC fraserwoods.com

PolyJohn Enterprises................................................... 31 800-292-1305 / polyjohn.com

American Jetter............................................................. 28 866-944-3569 / americanjetter.com

General Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 generalpump.com

Power Line Industries / Hot Jet USA...................... 28 800-213-3272 / hotjetusa.com

Aqua-Zyme Disposal Systems Inc............................ 2 979-245-5656 / aqua-zyme.com

GSBB Services, LLC....................................................... 28 843-535-5712 / www.gsbb.biz

RCS II Inc.......................................................................... 23 518-812-0000 / septicdrainer.com

Armal Inc......................................................................... 13 866-873-7796 / www.armal.biz

In The Round Dewatering............................................6 317-539-7511 / ITRDewatering.com

Robuschi ......................................................................... 27 gardnerdenverproducts.com •

Best Enterprises Inc..................................................... 17 800-288-2378 / bestenterprises.net

Key Commercial Corp....................................................6 877-333-4539 / keycommercial.com

Bright Dyes..................................................................... 28 800-394-0678 / brightdyes.com

Mid-State Tank Co., Inc..................................................4 800-722-8384 /midstatetank.com

Cam Spray....................................................................... 23 800-648-5011 / camspray.com

Navitas Credit Corp...................................................... 21 800-422-1844 /navitascredit.com

Com Vac..............................................................................5 800-243-7986 / comvacsystems.com

Norweco Inc......................................................................7 800-667-9326 /norweco.com

Comforts of Home....................................................... 30 877-382-2935 / cohsi.com

NozzTeq........................................................................... 25 866-620-5915 / nozzteq.com

Coxreels............................................................................ 18 800-269-7335 / coxreels.com

Paul Swoyer Septics LLC.............................................BC 830-935-4936

F.M. Manufacturing...................................................... 15 877-889-2246 / fmmfg.com

Peterson Products...........................................................6 800-669-1434 / pipeplug.com

3 0 A MERIC AN L IQUID WA S TE JU LY 2020

Roth Global Plastics........................................................4 866-943-7256 / roth-america.com Stamp Works.................................................................. 28 800-758-2743 / sales@stampworks.net The Water Expo............................................................. 19 305-412-3976 / thewaterexpo.com Transway Systems Inc................................................. 29 800-263-4508 / transwaysystems.com VacCon............................................................................. 11 904-493-4969 / vac- con.com Vacuum Sales Inc.............................................................3 800-547-7790 / vacuumsalesinc.com Water Cannon Inc......................................................... 10 800-333-WASH(9274) / watercannon.com Westmoor Ltd................................................................ 28 800-367-0972 / westmoorltd.com

Vi si t Us

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Always Have Been & Always Will Be

2500 GASPAR AVE., WHITING, IN 46394

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DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com

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