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p 8 9 Tips for Managing Workplace Conflict

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D E C E M B E R 2 0 1 9 A M E RI C A N LI QUI D WASTE 3

December 2019 | VOLUME 15 | ISSUE 12

CONTENTS

F E AT U R E S 8 9 Tips for Managing Workplace Conflict

Phone: 800.422.1844 ext.112 Fax: 888.883.9380

16 In the News 26 One Way Septic Service

ext.112

32 ALW Classifieds 34 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2019 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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Not a creature was stirring.

Except for our pumps, which never stop working.

Merry Christmas from the FruitlandÂŽ family to you and yours.

May your New Year be filled with joy, peace and prosperity.

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

C

onflict happens at any place where two or more people are interacting regularly. No workplace

The High Cost of Leaving Workplace Conflict Unresolved Workplace conflict very often starts small, is left to grow,

is exempt from it, even those with the most congenial

and eventually becomes a much more serious situation.

and unified teams. Poorly managed conflict can lead

When managers try to avoid conflict, resentments grow

to weakened working relationships and a less ef fective team. Well-managed conflict, on the other hand, can serve to strengthen the relationships and lead to new and better ways of doing things.

So, since we can’t expect to prevent all conflict, the best strategy is to foster mutual respect and positive working

around the unaddressed problem, and the atmosphere becomes increasingly toxic, and relationships become unnecessarily severely damaged.

In such working environments, creativity and collaborative culture are diminished. Even basic routine communications and cooperation can become unsustainable. The most talented workers leave to find a more secure working environment. Turnover rates

relationships that are focused on shared goals and the

rise, efficiency, productivity, and quality are negatively

business’s mission. When conflict does arise, here are

impacted. Employees become disengaged, customer

some methods recommended by HR professionals for

satisfaction suffers, and profit margins are jeopardized.

Causes of Workplace Conflict

resolving workplace conflicts as quickly, fairly, and

There are many reasons why conflicts arise at work.

with the most practical outcomes possible.

Often something very simple and fixable is at the continued on page 10

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There are also some specific

methods and techniques you can apply to help resolve conflict in I Nmost T H E efficient NEWS the and lasting

way possible, to the best advantage of the individual parties...

TECH NEWS

How to Resolve Conflict in the Workplace

A S S O C I AT I O N N E W S

Of course, above all, demonstrate good leadership character and communication skills, when embarking on conflict resolution at work. There are also some specific methods and techniques you can apply, to help resolve conflict in the most efficient and lasting way possible, to the best advantage of the individual parties, the larger team, and your business:

A S SYour O CExpectations I AT I O N ofI Workers’ NSIDE R Clarify Behavior.

Make clear for all employees the kind of workplace culture you expect everyone to help maintain. Explain the requirements for the kind of professional behavior and treatment of each other as fellow team members. Reinforcing these basic expectations periodically can go a long way toward minimizing incidences

SPOTLIGHT core of conflicts between workers: a lack of information, differences of opinion, emotions overriding objectivity, jealousy, competitiveness, various sensitivities, dominate tendencies, pride, tendencies to shift blame, territorial attitudes, self-serving motivations, and just random bad moods, among other causes.

Laying a foundation in a firm policy of contributing to a workplace culture of mutual support, and treating all workers with respect and dignity, and promoting collaborative problem solving is a good way to place clear boundaries on acceptable behavior and encourage approaching conflicts early on and with an eagerness to find mutually acceptable solutions.

Skilled Conflict Management Leaders with strong conflict resolution skills are not shocked by conflict when it arises. As leaders, they’re adept at creative problem-solving. But, they’ve also made it a priority to understand what it is to exercise empathy, and they have read and been actively practicing their emotional intelligence skills and their active listening skills (neither of which general areas of leadership skill-building can we discuss here).

In addition to self-development in these leadership characteristics, they’ve also learned to apply some key strategies for approaching conflict resolution, including employing these nine approaches listed below.

of significant Explain the chain of authority and the I N D Econflict.

X process for resolving conflicts.

Appreciate Facts and Opinions for What They Are. Ask the parties to the conflict for clarity on their issues.

Ask narrowly directed questions, to capture exactly the specific problem from the parties’ conflicting perspectives. If necessary, write down the specific problems they’ve stated. Ask question until you’ve accumulated all relevant information before you begin to engage with them on individual points of their respective sides of the issue. Then try to identify the common ground between them.

Face Conflict Forthrightly.

Be aware of points of potential conflict, and proactively position people, processes, shared workspaces and facilities, schedules, responsibilities, and opportunities to help prevent avoidable conflicts. Meanwhile, be prepared for conflict as a natural eventuality in any workplace. When conflict arises, don’t wait for it to go away on its own. Expect it to worsen if left unaddressed. Diffuse aggressive feelings, and guide parties to engage in calm and collaborative efforts to creatively resolve issues.

Maintain a Neutral Position.

Don’t point out blame in either party to the dispute.

Reframe their complaints about each other as statements about

continued on page 12

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BUSINESS CORNER

TECH NEWS

with the typical progress/regress/progress pattern that can

P R O D U C T W AT C H

Be careful. Be patient.

Choose words wisely.

Set an example of the kind of IN THE NEWS

professional maturity that you want

occur during the process.

A S S O C I AT I O N N E W S

Stay Flexible and Open to Changing Your Mind.

Expect to need to make some adjustments and switch tactics, in response to how people are reacting to your way of handling the situation. Be agile. Stay open to changing your opinion. Weigh opposing positions and alternative solutions objectively. Guide the parties toward free, constructive dialogue.

A S that S Oeveryone C I AT Igets ON I N Schance IDER Ensure an equal to be heard and that all suggestions are given fair consideration.

the parties to the conflict to exhibit.

Use Proven Techniques for Conflict Management.

First diffuse anger. Help the parties reposition their

Treat all parties with sensitivity.

complaints and arguments, to save face. Then, describe the

S P ODon’t T L I G Hget T frustrated...

solved.

Consider IND E X learning body language and eye movement

potential consequences of leaving the matter open and unreinterpretation, understand projecting, use both deescalating and escalating tactics, stage setting, visualization, and other advanced leadership communications techniques, as needed.

the issue. Layout the facts of the potential consequences of the

Strive to Find a Win-Win Solution.

actual problem. Help the parties find some points of agreement.

Then, help them picture what a positive outcome would look like — one that would offer both an improvement over the circumstances that has led to the problem.

Recognize Conflict as an Opportunity.

Facing conflict motivates creative problem solving, which,

Ensure that all parties have been equally heard. Seek to find a solution that’s best for everyone involved and for the larger team and the company. Consider individuals’ motivations in being a party to a workplace conflict. Identify a solution that brings both people closer to getting what they need and want in the situation. That will eliminate the obstacles to resolving the

if well-directed, presents opposing parties and mediators with

issue.

an opportunity for collaborating to find solutions to problems

Difficulties in Resolving Conflict

and better ways of doing things. Accept the challenge of man-

Obstacles to resolving conflict include fearing conflict, insuf-

aging each workplace conflict. Build a resource file of notes on

ficient empathy, impatience, inflexibility, over-sensitivity to

conflict resolution thinking, strategies, methods, techniques,

reactions, poor interpersonal communication skills. These are

and tactics — and take time to review it before you go into a

the kinds of mindset problems that are likely to lead to the use

conflict resolution meeting.

of expressions that trigger parties to feel defensive and resistant.

Be Patient and Professional.

Be careful. Be patient. Choose words wisely. Set an

There’s also the problem of the brain getting in the way during the conflict. Conflict is processed by the brain the same way as a

example of the kind of professional maturity that you want

physical threat. It causes a release of stress hormones. The brain’s

the parties to the conflict to exhibit. Treat all parties with sensi-

reasoning functions become overwhelmed by its emotional

tivity. Avoid expressing ideas using words or phrases that

response operations — impacting interpretations of verbal

can sound condescending or combative. Don’t get frustrated

communications.

continued on page 14

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Copyright © Liberty Pumps, Inc. 2019 All rights reserved.

BUSINESS CORNER

TECH NEWS

Succeeding in Managing Conflict in Your Workplace

P R O D U C T W AT C H

...if your best efforts are

unsuccessful in bringing people to a satisfactory resolution, I Ncan T H Eexpedite N E W S the conclusion you

A S SaO C I AT culture I O N ofNmutual E W Srespect and friendly Building workplace communications is the best place to start in managing conflict.

Success in maintaining a positive working atmosphere will take you far toward resolving conflicts that do arise more professionally and to the greater satisfaction of involved parties.

They’ll know what to expect going into the conflict resolution meeting, they’ll A S Si.e., OC I ATunderstand I O N I NtheSboundaries I D E R on behavior

and that they’ll be engaging in a discussion that is expected

of the issue by making a decision

to be approached cooperatively, and productively. Emphasize

yourself on what the conclusion

that meeting in the middle, working to understand the other

will be.

express evidence that parties are operating in good faith, and

that compromise is ideal, if a reasonable one can be found, and person’s perspective is the core principle for the meeting. It’s the

ND E Xto discovery of common ground — which is where it’sIthe driver

SPOTLIGHT

all the mutually satisfying solutions are to be discovered.

Finally, if your best efforts are unsuccessful in bringing people to a satisfactory resolution, you can expedite the conclusion of the issue by making a decision yourself on what the conclusion will be. Decide what is right to do, explain to help the parties understand your reasoning, and require all involved to move past it. Of course, you may have to deal with it more concretely, if issues persist.

In any case, you can lead your team knowing that by following the suggestions above, all outcomes of conflict are fully-considered, fair, and practical, seeking the best available solutions for employees and your business.

Source https://careercenter.johnsonville.com/dam/jcr:f04179bc09d1-41f4-9509-4a826ff9ff94/kf%20fyi%20for%20your%20

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IN THE NEWS

WASTEWATER AND ENVIRONMENTAL SERVICES SPOTLIGHT INDUSTRY PROFESSIONALS CONVENE IN INDIANAPOLIS FOR WWETT SHOW 2020 IRVING, TX (November 12, 2019) – From February 17-20, 2020, the WWETT Show - Water & Wastewater Equipment, Treatment & Transport Show, will take over the Indiana Convention Center for the world’s largest annual trade show within the wastewater & environmental services industry. With new dates for 2020, the four-day trade show packs over 100 world-class education sessions, business opportunities, collaboration with industry professionals, a slate of live demonstrations, exposure to cutting-edge technology trends and the latest product launches across multiple industry segments.

“Over the years, the WWETT Show continues to demonstrate why it is the number one trade show event within the wastewater & environmental services industry,” said Douglas Lugo, director of the WWETT Show. “We recognize the importance of providing a space where professionals can connect and grow their business, as well as sharpen their skills all in one place. Knowing that people walk away from our show with new ideas, connections and equipment, lets us know the WWETT Show is making an impact in the industry.”

Known as the premier global wastewater event of the year, the WWETT Show is home to municipalities, plumbers, portable sanitation professionals, septic contractors, sewer contractors and wastewater professionals. Connecting manufacturers with representatives, highlights the importance of seeking ideas and solutions from respected leaders in the industry, and creates a customized trade show experience all under one roof.

To learn more about the WWETT Show and to register, visit www.wwettshow.com.

Media Contact: Greer Johnson Informa Markets – WWETT Show greer.johnson@informa.com

1 6 A MERIC AN L IQUID WA S TE D EC EM BER 2019

A S S O C I AT I O N I N S I D E R

WWETT SHOW 2020 KEY HIGHLIGHTS Smart Wastewater Initiative In a time where shrinking water sources and massive flooding I Nare D affecting E X us globally, it is important to discuss how crucial this is to our future’s sustainability.

Oliver Grievson, chairman of Wastewater Education 501(c)3, will explore the topic of the smart wastewater industry in three action packed sessions.

Marketplace Expo The WWETT Show Marketplace will feature over 600 exhibitors, 50 of which are new, looking to expand their business and maximize their buying potential. 6 in 10 attendees place purchase orders at the show and twothirds of attendees will purchase within the year. On the expo floor, attendees will find thousands of products on display, meet directly with product representatives, as well as see, touch, and feel products and equipment. Top exhibitors to see include: • Federal Signal Environmental Solutions Group • Satellite Industries • Super Products, LLC • Sewer Equipment Co. of America • Imperial Industries, Inc.

• Hi-Vac Corporation • Spartan Tool, LLC • GapVax, Inc. • CUES • Vermeer Corporation • JAG Mobile Solutions, Inc. • PolyJohn Enterprises, Inc.

World-Class Education The WWETT Show offers an unparalleled, best-in-value education program led by top industry experts and professionals from respected associations, businesses, and manufacturers. Choose from an array of sessions, obtain continuing education units (CEUs) from approved states, provinces and organizations. With a Full Education Package (FEP), attendees will have access to all sessions listed on the WWETT Show website.

WWETT Live!

The WWETT Show provides up close and personal experiences through live demos. Show attendees can watch leading industry manufacturers in action as they show off their latest products and equipment. Held in Lucas Oil Stadium, home of the Indianapolis Colts.

Companies to see include: GapVax, Inc., Hammerhead® Trenchless and NozzTeq® Inc. Industry Appreciation Party New to 2020, show attendees will have the opportunity to participate in the WWETT Show Industry Appreciation Party powered by Spartan Tool and Picote. The event will feature live entertainment from Cornfield Mafia and an opportunity for photos with the Indianapolis Colts Cheerleaders. Admission is free to all attendees with a registration badge.

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D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 19

IN THE NEWS

A S S O C I AT I O N I N S I D E R

GENERAL PIPE CLEANERS’ NEW CATALOG FEATURES NEW RUGGED DRAIN NDEX S P O T L I G H TTOOLS & INSPECTIONI EQUIPMENT CLEANING Get the latest catalog from General Pipe Cleaners to see what’s new in the company’s popular, robust range of drain cleaning and sewer inspection solutions: 3 New patented VersaPlunge®, the revolutionary new plunger that easily conforms to nearly any shaped toilet bowl opening, creating a tight, splash-resistant seal, 3 New Sewerooter T-4™, a mid size drain cleaning machine with more muscle, 3 New powerful Speedrooter XL® with long distance, clog-busting power, 3 New sewer cameras: Wi-Fi enabled Gen-Eye POD® and Gen-Eye X-POD that can record on a flash drive, and the 3 Lightweight, compact JM-1000 Mini-Jet™ to make quick work of clogged kitchen drains.

Contents illustrate General’s professional drain cleaning and sewer inspection tools and accessories to clear and examine lines from 1-1/4” to 10” in diameter.

These include the: 3 A full line of cable drain cleaning machines, 3 High pressure water jets, 3 Video sewer inspection cameras and pipe locators, 3 Water leak locators, 3 Pipe freeze kits, 3 Pipe thawing machines, and more.

For more information, contact the Drain Brains at General Pipe Cleaners at 800-245-6200 or 412-771-6300, or visit www.drainbrain.com.

General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality American-made drain cleaning equipment. In business since 1930, the third generation family-owned company is celebrating 90 years of service to drain cleaning professionals and plumbing contractors, as well as to facilities managers, the rental industry, and the hardware/DIY market. The Toughest Tools Down The Line.

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A S S O C I AT I O N I N S I D E R

IN THE NEWS

COMMERCIAL CREDIT GROUP INC. CLOSES $317,122,000 TERM ABS (2019-2) INDEX

SPOTLIGHT

Charlotte-based equipment finance company closes eleventh asset-backed security transaction, bringing total offerings to nearly $2.5 billion.

CHARLOTTE, NC (November 14, 2019) – Commercial Credit Group Inc. (CCG), an independent commercial equipment finance company, today announced the closing of a 144a privately-placed term asset-backed security (ABS) transaction (the 2019-2 transaction). The $317,122,000 financing was placed with a broad group of fixed income investors,

NOTES

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FITCH

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Class A-1

A-1+ (sf )

F1+ (sf )

$84,000,000

Class A-2

AAA (sf )

AAA (sf )

$196,100,000

Class B

A (sf )

A (sf )

$28,903,000

Class C

BBB+ (sf )

BBB+ (sf )

$8,119,000

representing 23 unique institutions. JP Morgan Securities LLC served as Structuring Agent and Lead Bookrunner for

“This is CCG’s eleventh transaction since 2011 with offerings

the placement. The financing contracts supporting the

now totaling nearly $2.5 billion. The oversubscription in

security consist of a diverse pool of CCG’s customer contract

all classes reflects the diversity of the underlying assets,

originations in the construction, fleet transportation,

our attention to credit quality, and the strength of our risk

manufacturing and waste equipment industries. The multi-

management systems,” stated Paul Bottiglio, Vice President

tranche placement carried the following ratings:

and Treasurer. “We are appreciative of the continued support from the ABS investor community and are pleased to welcome

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About Commercial Credit Group Inc.: Commercial Credit Group Inc., a wholly owned subsidiary of Commercial Credit, Inc. is an independent, commercial equipment finance company that provides secured loans and leases to small and mid-sized businesses in the construction, fleet transportation, machine tool and manufacturing and waste industries. The company’s sales force is located throughout North America and sources transactions through end-users, equipment vendors and manufacturers with typical transaction sizes ranging from $100,000 to $2,500,000. Since its inception in 2004, CCG has originated over $4.5 billion of finance receivables.

CCG is headquartered in Charlotte, NC and operates full service offices in Buffalo, NY and Naperville, IL. CCG Equipment Finance Limited services the Canadian Provinces of Ontario, west to British Columbia, from its Canadian headquarters in Hamilton, Ontario. Division Manufacturers Capital provides financing for the manufacturing and fabricating industries. For more information, please visit www.commercialcreditgroup.com.

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A STRONGER FUTURE STARTS AT WWETT You’re the lifeline for customers. The unsung heroes of keeping systems safe and clean so customers can get back to life as usual. Just as you’re there to help support your customers, the WWETT Show is here to help and support you and your business.

Surround yourself with other wastewater and environmental service professionals who understand your daily challenges Uncover the most effective treatment processes through educational insights, innovative techniques and groundbreaking tools Learn best practices for sustaining and growing your business so it can continue to serve your customers for generations to come

CONFERENCE: FEBRUARY 17-20 MARKETPLACE: FEBRUARY 18-20

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D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 23

IN THE NEWS

A S S O C I AT I O N I N S I D E R

HAMPTON ROADS SANITATION I N D E X SPOTLIGHT DISTRICT SELECTS GREASEZILLA AS THE FOG SEPARATION TECHNOLOGY AT ITS NANSEMOND TREATMENT PLANT LANSING, W.Va., Dec. 03, 2019 (GLOBE NEWSWIRE) overseeing the facility – which will screen, decant and Greasezilla™ announces it has been selected by Hampton process the FOG from indirect haulers. The Greasezilla Roads Sanitation District (HRSD) to provide the most system will sit ahead of the wastewater treatment facility cost-effective and ecologically sound FOG (fats, oils and process up to 40,000 gallons per day, which equates and grease) Separation Technology for the Nansemond to 7.5 million gallons of FOG per year and beyond, as it is Treatment Plant in Suffolk, Virginia. HRSD did an industry- completely scalable. wide search for the most efficient Greasezilla’s two-tank, twoand advanced system to separate We are extremely proud to boiler system heats the FOG to FOG into its basic components, be working with the Hampton create separation, requiring no sending the water back to the additives, additional processing, Roads Sanitation District, as treatment center headworks and blending or fossil fuels. After responsibly recovering advanced it is recognized as one of the separation, the brown grease is biofuel. The construction of the pumped into holding tanks and most progressive wastewater new facility is expected to begin treatment facility authorities in has now become an advanced in Spring 2020. biofuel that is a carbon positive

North America.

HRSD and the localities it substitute for high-sulfur bunker serves are diligently working fuel (No. 5 and No. 6 fuel oil). with responsible restaurant owners to keep FOG out It burns clean and has a small physical footprint when of the regional sewer system. However, some FOG still compared to corn or soy. The remaining water content, manages to make its way into the pipes. Over time, this which is pasteurized and nearly free of all suspended FOG coats, congeals and accumulates in pipes, pumps solids, is now safe for discharge into the wastewater and equipment, leading to costly and environmentally treatment facility. damaging outcomes. According to the EPA, 23,000 – Brian Levine, Executive Vice President, Greasezilla, 75,000 Sanitary Sewer Overflows (SSOs) occur each year, said, “We are extremely proud to be working with the and the majority are caused by FOG. Even if accumulated Hampton Roads Sanitation District, as it is recognized as FOG does not escalate into blockages and SSOs, it can one of the most progressive wastewater treatment facility still disrupt wastewater utility facilities by increasing authorities in North America. Clean water standards operations and maintenance requirements. in the United States are changing, and the EPA is now Jacobs, the leading provider of technical, professional and construction services, will be responsible for placement of the major system components and is

2 4 A MERIC AN L IQUID WA S TE D EC EM BER 2019

referring to Wastewater Treatment Facilities as ‘utilities of the future’. With this project, we are starting to see a transformation in the way traditional wastewater utilities

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view themselves and manage their operations. These changes benefit utilities while also delivering environmental, economic and social benefits to the communities they serve.”

alternative Greasezilla technology into their wastewater facilities globally. As word about Greasezilla spreads, the company continues to extend its reach to countries around the world.

HRSD provides service to 18 cities and counties of southeast Virginia, an area of over 3,087 square miles with a population of 1.7 million (larger than the state of Delaware). HRSD operates nine major treatment plants and seven smaller plants in eastern Virginia, with a combined treatment capacity of 249 million gallons of wastewater from homes and businesses per day.

About Greasezilla Greasezilla™ is a leading global manufacturer of Grease2Green clean technology and advanced biofuel production. An environmentally sound alternative for handling FOG waste, Greasezilla separates FOG into its basic elements, sending the water back to the treatment center headworks and recovering highly profitable advanced biofuel. By running primarily on the advanced biofuel it harvests, Greasezilla is the most cost-efficient and ecologically responsible brown grease separator available.

Greasezilla patented technology is a turnkey standalone system that can also be used for the optimization of Anaerobic Digester systems and a pristine offtake for biodiesel production. For more information, please visit: http://greasezilla.com/ Media Contact: Claire Kelly | DPR Group, Inc. (240) 686-1000 | claire@dprgroup.com

Greasezilla provides an environmentally sound alternative to chemically treating, lagooning, landfilling, incineration or dumping FOG waste. Greasezilla’s FOG separation process is powered by the same rich brown grease it harvests, making it an economically viable and environmentally sustainable system.

Additionally, it only takes five percent of the rich brown grease to power the system. This provides a significant economic opportunity to sell the remaining 95 percent of the biofuel.

Greasezilla systems are currently in use in North and South America, with more municipalities planning to add the

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eljen.com D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 25

SPOTLIGHT

Chuck Corns, the owner/operator of One Way Septic Service in Huntington, WV, admired the truck drivers and local business owners in his community as a young man. Upon graduating high school in 1995, he followed in his family’s footsteps

INDEX

“

When customers call, we know

that they are almost certainly in

and started his own business, known affectionately

At an early age, Chuck was mentored by his uncle who taught him everything about the business.

Throughout his teenage years, he accompanied his uncle on all kinds of septic service and waste

some kind of desperate situation.

Septic

problems

are

often

desperate, and even if they aren’t

disposal jobs. Today, Chuck follows his uncle’s example- taking calls, often urgent calls, and responding to septic system emergencies that- as

- they tend to feel like they are.

“

by the locals today as “Rent-a-Kann.”

he puts it, ‘would curl your nose hair.’

continued on page 28

2 6 A MERIC AN L IQUID WA S TE D EC EM BER 2019

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TriFlow 825 ■

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D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 27

INDEX

SPOTLIGHT

An Early Education in Sanitation

events, concerts, political rallies, fund-raisers, parades,

One Way Septic Service was built on a kind of cowboy

fairs, car shows, campsites, disaster relief, and so much

mentality by which Chuck and his uncle would arrive on

more. To put it plainly, just about any place in the Tri-State

the scene of what was, more often than not, a sorely neglected residential or private septic system that had suffered a sudden and dramatic failure.

When there was no one else to help, this uncle and nephew team would arrive- any time, day or night, and solve frightening septic problems.

area where large groups of peo-

“We handle everything from cleaning septic tanks servicing grease traps, portable restroom service, deliver luxury restroom trailers,... and do just about

Chuck’s eagerness to help his neighbors and the people in his

any job related to them.”

community with problems that most people would run from- arms flailing- is a product

ple are gathered, “Rent-A-Kann.”

A Small Company With a Long List of Capabilities There are a lot of small septic service companies out there who will deliver port-a-potties and remove them when you’re done with them. But what’s hard to find is a Swiss Army Knife of a septic company like One Way Septic Service, a company that does just about everything.

Chuck says, “We handle everything from cleaning septic

of his uncle’s tutelage. He thinks back fondly of the man

tanks, servicing grease traps, portable restroom service,

who taught him everything he knows. Today, Chuck does

deliver luxury restroom trailers, portable restrooms, and

his best to live up to his uncle’s standard, helping folks in

do just about any job related to them.”

the Tri-State area with their septic needs, no matter how urgent or big the job may be. For over 30 years, Chuck has been working with the folks in his community, helping them solve troublesome septic problems, performing contractor services, and building his business into the formidable entity that it is today.

For a small operation, One Way Septic Service covers a lot of territory in Huntington and the surrounding area. They deliver and service high-quality portable toilets of the kind you’re likely to find at impromptu sporting events, construction sites, and other outdoor areas with a lot of activity. Generally speaking, that’s the core of the business Chuck has been building all of his adult life. But today, One Way Septic Service has matured into a multi-faceted, full-service, septic, and waste disposal company.

To get an idea of just how much the local community depends on Chuck’s range of services, just take a look at the events pages in any local paper and you’ll find One Way Septic Service on nearly every list of service providers for every major local event. These include weddings, sporting

continued on page 30

2 8 A MERIC AN L IQUID WA S TE D EC EM BER 2019

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TORNADO GLOBAL HYDROVACS INSPIRED BY NATURE. ENGINEERED TO PERFORM.

F3 ECO-LITE

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29

INDEX

SPOTLIGHT

These luxury portable bathroom facilities are ideal for any outdoor or semi-outdoor event that needs a veneer of quality and professionalism. They feature HVAC, lighting, electricity, and are held to a much higher standard of finishing and upkeep when compared to the average “port-a-potty.”

Chuck says that advancing the company to incorporate these kinds of high-quality amenities has been a great comeuppance for One Way Septic Service. Since adding these capabilities, the company- which always had the respect of the Having expanded on the “septic cowboy” roots of the company, One Way Septic Service added the “Rent-A-Kann” component of One Way Septic in 2007- reaching a high-end septic service market that had formerly been neglected in Huntington, WV. With their glowing reputation and little in the way of meaningful competition, One Way Septic Service easily be-

community- gained the appreciation of the professional and the corporate community surrounding Huntington, WV. Today, One Way Septic Service may be on the cusp of expanding into a major regional contractor. But as far as Chuck is concerned, they’re still doing the same thing they always have- helping people through their hour of need.

came the area’s premier source for high-end, luxury portable restroom facilities. Unlike many similar companies, One Way Septic hasn’t taken this position of privilege for granted. They work hard to deliver quality products and service to every

Source https://www.onewayseptic.com/

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D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 31

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Pamela Atherton, President INSPECTION CAMERAS GSBB Services, LLC

®

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DYNAMIC REPAIRS 40 Arnot St., Unit 20 Lodi, NJ 07644

dynamiccablerepairs@yahoo.com

www.dynamicrepairs.net

3 2 A MERIC AN L IQUID WA S TE D EC EM BER 2019

THANK YOU

W E

509.785.2955 Vi si t Us CALL FOR UPDATED LIST OF

WE’RE FAMILY.

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INDEX Abbott Rubber CO. Inc...................................................2 800-852-1855 / pumperhose.com

Fruitland Manufacturing .............................................7 800-663-9003 / fruitlandmanufacturing.com

Power Line Industries / Hot Jet USA...................... 32 800-213-3272 / hotjetusa.com

Acro Trailer Company.................................................. 32 800-589-5254 / acrotrailer.com

Gapvax................................................................................2 888-442-7829

Presby Enviromental......................................................3 800-473-5298 /presbyenvironmental.com

American Jetter............................................................. 32 866-944-3569 / americanjetter.com

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Aqua-Zyme Disposal Systems Inc............................ 9 979-245-5656 / aqua-zyme.com

GSBB Services, LLC....................................................... 32 843-535-5712 / www.gsbb.biz

Armal Inc......................................................................... 15 866-873-7796 / www.armal.biz

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Best Enterprises Inc...................................................... 17 800-288-2378 / bestenterprises.net

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Kuriyama of America, Inc..............................................9 847-755-0360 / kuriyama.com

Cam Spray....................................................................... 18 800-648-5011 / camspray.com

Liberty Financial Group Inc..........................................4 800-422-1844 / libertyfg.com

Com Vac..............................................................................5 800-243-7986 / comvacsystems.com

Liberty Pumps............................................................... 13 800-543-2550 / libertypumps.com

Comforts of Home....................................................... 34 877-382-2935 / cohsi.com

MORO USA INC................................................... BC 866-383-6304 / morousa.com

CoxReels.......................................................................... 22 800-269-7335 / coxreels.com

NozzTeq........................................................................... 31 866-620-5915 / nozzteq.com

Eljen Corporation......................................................... 25 888-444-1359 / eljen.com

Peterson Products...........................................................6 800-669-1434 / pipeplug.com

F.M. Manufacturing...................................................... FC 877-889-2246 / fmmfg.com

PolyJohn Enterprises................................................... 35 800-292-1305 / polyjohn.com

3 4 A MERIC AN L IQUID WA S TE D EC EM BER 2019

Reelcraft........................................................................... 18 800-444-3134 / reelcraft.com Robuschi ......................................................................... 27 gardnerdenverproducts.com • Stamp Works.................................................................. 32 800-758-2743 / sales@stampworks.net • Tornado Global Hydrovacs........................................ 29 877-340-8141 / tornadotrucks.com Transway Systems Inc................................................. 33 800-263-4508 / transwaysystems.com VacCon............................................................................. 23 904-493-4969 / vac- con.com Water Cannon Inc.................................................. 11, 30 800-333-WASH(9274) / watercannon.com Westmoor Ltd...................................................................6 800-367-0972 / westmoorltd.com WWETT............................................................................. 23 wwettshow.com

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D E C E M B E R 2 0 1 9 A M E R I C A N LI QUI D WASTE 35

WHEN RELIABILITY MATTERS

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Exclusive Distributor

Outside of the US call 636-584-8844 Visit us online at www.morousa.com

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moro P U M P S

Corporate Office/Warehouse P.O. Box 424 Tel: 636-584-8844 7059 Hwy 47 Hours: 8:00 am – 4:00 pm CST Union, MO 63084 3 6 A MERIC AN L IQUID WA S TE D EC EM BER 2019

Sales/Warehouse 204 Parkway View Drive Pittsburgh, PA 15205

Tel: 412-787-8400 Hours: 7:00 am – 4:00 pm CST

www.morousa.com Vi si t Us