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DECEMBER 2020
INSIDE Business Marketing and Growth in the New Normal 2021 Market p 8 In the News p 20
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DECEMBER 2020 | VOLUME 16 | ISSUE 12
CONTENTS
F E AT U R E S 8 Business Marketing and Growth in the New Normal 2021 Market 20 In The News 26 Pipe Spy: Leading the Way in Eco-Friendly Plumbing 28 ALW Classifieds 30 Index of Advertisers
CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 A ME RIC AN L IQUID WA S T E D EC EM BER 2020
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BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
Business Marketing and Growth
IN THE NEWS
A S S O C I AT I O N I N S I D E R
in the New Normal 2021 Market
SPOTLIGHT
INDEX
The coronavirus pandemic and
quality of efforts you put into
resulting economic shutdown
reaching and engaging with your
have ostensibly changed the way
target market in efforts to gain
businesses will operate in the
sales will largely determine your
newly adapted commercial and
rate of success. But what can
consumer services markets of
be expected to work well under
2021 and beyond. However, the
the public health and economic
fact remains that the extent and
conditions of a continuing pandemic?
8 A ME RIC AN L IQUID WA S T E D EC EM BER 2020
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B
y virtually all accounts, many of the alterations we’ve seen businesses make to the fundamentals
...going into 2021 leading
of their marketing and sales methods and tools as well
consumer brands
as to their service and other functional models are now likely to become permanent. Many small businesses
can be anticipated to
and big corporations alike can be expected to go
move away from
through multiple trial-and-error phases before finding what works to help grow their companies in their new
blanketing marketing
market environments.
campaigns across
WHAT WILL BE THE MOST PRUDENT AND EFFECTIVE MARKETING OPTIONS IN 2021?
all channels.
Here is a list of well-proven marketing principles that can be expected to withstand the challenges of adapting to new market dynamics and continue to
business subsector, the preferred modality has been to
generate sales. An effective marketing program in the
treat all channels as producers of equal value. However,
2021 competitive market for portable restroom rental
going into 2021 leading consumer brands can be
businesses will feature:
anticipated to move away from blanketing marketing
4 Eye-catching images and exciting textual content
campaigns across all channels.
4 Easily accessible landing pages, “fast” web pages 4 Pricing information or internal links to it through content on every page 4 Easy to find information on products and services
They’ve learned that what works well through email may not necessarily perform at the same rate via text. Going forward, consider: 4 Varying content types to suit channel types. 4 Or, increase the use of some channel types for some
4 Marketing tailored to the target audience
campaigns and switch to others for other marketing
4 Offerings niched to meet the specific needs of the
initiatives.
target market
The new more strategic and flexible channel
ACCOMMODATE CUSTOMERS WITH OMNICHANNEL COMMUNICATIONS.
marketing optimization approach will be one more
Since the shift to omnichannel operations became
personalizing content and preferred means of contact
the way of doing business in the U.S. sales and service
for individual outreach.
adaptation to help refine efforts toward more fully
continued on page 10
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BUSINESS CORNER
TECH NEWS
USE CONVERSATIONAL MARKETING TO GENERATE HIGHER QUALITY LEADS AND REPEAT SALES.
Having two-way conversations with people is a throw-back to the earliest days of modern marketing when sales reps did more cold
A S S O C I AT I O N N E W S
powerful PThis RO D U Cmarketing T W AT C H mode is recognized as a critical methodology for gathering information to improve the competitiveness of a brand by discovering ways
ItoNincrease T H Eproduct N E Wappeal S and enhance the customer experience. Customers come to form a stronger sense of connectedness to brands
Customers come to form a stronger sense of connectedness to
than initial introductions through digital or paper mail or display ad. To succeed with such a conversational marketing
model today requires stronger brands with people A S S O C I AT I O N I N S I D E R
they know, and they’re likely to spend more of their money...
with people they know, and to spend Sthey’re P O Tlikely LIG H T more of their money with brands that have earned their trust.
calling by phone and in person
organizational skills, time
management diligence, training, coaching, and greater stamina than other approaches. It also needs updated AI capacity to make the most of sales reps’ valuable time.
INDEX Some marketing industry experts are anticipating a
reduction in emphasis on push marketing campaigns continued on page 12
1 0 A MERIC AN L IQUID WA S TE D EC EM BER 2020
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BUSINESS CORNER
TECH NEWS
4 Over two-thirds of web users say the fast service is
ideal P R OThe DUC T Wway AT Cto H showcase portable restroom rental products and ancillary product and service lines is by displaying I N samples T H E N Eof Wthe S beautiful and
pristine clean units your company provides.
their favorite feature of web chatbots.
A S S O C I AT I O N N E W S
4 State-of-art chatbots can provide up to 80 percent of answers to typical questions. DISPLAY ATTRACTIVE PRODUCT PHOTOS. The ideal way to showcase portable restroom rental products and ancillary product and service lines is by displaying samples of the beautiful and pristine clean
A S S O C I AT I O N I N S I D E R
units your company provides. Displaying stunning photos enables you to show your products remotely, without the face-to-face tour, and allows you to explain basic information your prospective customer needs to know in order to decide to rent.
and an increase in the conversational alternative. To
SPOTLIGHT
Photos are highly versatile marketing tools. They can
INDEX
keep up:
be used in digital ads, print ads, on billboards, in email
4 Ensure that your business always has at least one
marketing pieces, on your website, on vehicle decals
communications channel open — maybe your social
and full wraps, and in your in-person sales presentation
media page or business phone line.
binder. Unless you have exceptional skills in commercial
4 Make sure it is attended at all times, so that customers
product photography, hire a professional photographer
and prospects can reach you as needed, to obtain
who specializes in realizing business owners’ vision for
answers to questions and solutions to their problems.
their brand. For business owners featuring a large inventory of blue
USE AI-ENHANCED CHATBOTS FOR SALES, CUSTOMER SERVICES, AND MORE.
industrial toilet units, keep in mind that luxury executive
Sophisticated modern chatbots have evolved to do
restroom trailers are not the only product lines in the
much more than direct site visitors to marketing rep
industry worthy of or helped by top-shelf marketing
queues and provide rudimentary customer support. AI
imagery. Professional product photographers can do
had made chatbots powerful helpers for prospective
wonders with your porta potties. So, make the most of
customers and marketers.
your showcasing opportunities when your website and
AI enables today’s marketers to transform the website
product array are being compared apples-for-apples
visitor experience into one that is personalized and
with competitors.
functionally optimized. Through the added magic of
CREATE TOP-QUALITY MARKETING VIDEOS.
new AP technologies, chatbots will become increasingly
Predictably, video continues to grow as a major
accessible as adaptable marketing applications, leading
marketing tool. Industry experts have been emphasizing
to ever-higher adoption rates.
the superior effectiveness of video marketing in the
A chatbot allows you to give your site visitors many
digital ad space. Short video announcements and ad
kinds of help they want without delay. They’re able to
clips, and longer explainer videos are simply unmatched
get their questions answered and receive various other
for success in engaging prospective customers and
kinds of help immediately. So, it’s not surprising that:
promoting lead conversion. continued on page 14
1 2 A MERIC AN L IQUID WA S TE D EC EM BER 2020
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BUSINESS CORNER
TECH NEWS
It’s a modern marketing P R O D U C T W AT C H
basic toIunderstand ASSO C I AT O N N E W Sthe power of optimizing your site’s searchability by the Google search engine.
IN THE NEWS
A S S O C I AT I O N I N S I D E R Make your videos compatible with mobile devices accessing your website and social pages. Here are some key ways to utilize video to bolster your marketing: 4 Promote positive customer reviews
SPOTLIGHT
4 Maximize coverage of comments from influencers who
I Nfans D of EX are your brand
4 Informational marketing videos on product features and benefits 4 Explainer videos on how to use your products and services 4 Dazzling video ads for TV and digital media DRIVE TRAFFIC TO YOUR WEBSITE BY PRIORITIZING SEO. As part of designing an appealing website, it only makes sense to follow through with the effort necessary to attract attention to it, so that people will visit the site when they’re shopping for the kind of rental product and services that your portable restroom rental business offers. It’s a modern marketing basic to understand the power of optimizing your site’s searchability by the Google search engine. It arguably maybe today’s most tedious method of marketing. However, spending the time and money to get it right saves you the cost of an unproductive website that you’ve spent a big part of your marketing budget on and were counting on to be your primary generator of new lead traffic. SEO criteria that your web management team must master include: 4 Unique and interesting information that your site’s visitors want 4 Marketing content that answers your target audience’s specific questions continued on page 16 1 4 A MERIC AN L IQUID WA S TE D EC EM BER 2020
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D E C E M B E R 2 0 2 0 A M E R I C A N LI QUI D WASTE 15
Email marketing continues to be the topmost cost-effective
MAXIMIZE THE EFFECTIVENESS OF VOICE SEARCHES. Get ready for an onslaught of voice searches in 2021 and an even higher percentage going forward. It turns
digital marketing option. Build
out that many people have now had enough of typing
your email marketing list. But,
the past couple of years and it is predicted that over
also pursue other lists that are sent to your target audience too, such as those owned by digital magazines and newsletters
on their devices. Voice searches have increased over half of all searches will soon be voice launched. So, it’s time to optimize marketing content on your site and social pages, to ensure that your site is successfully recognized when searched via voice search technology. Here are some preparations businesses should make in their sites, to make the most of their opportunities to acquire their share of leads originating
4 Linking internal pages and back-linking to relevant high-quality sites 4 Beautiful images of your products, optimized for your site
from voice searches: 4 Identify voice search keywords, including for local search. 4 Include an abundance of long-tail keywords.
4 A URL that fits optimization criteria
4 Include FAQs throughout your marketing content.
4 Captivating content that motivates high scroll rates
4 Ensure that your site’s pages load quickly. The average voice search takes about 4 1/2 seconds.
DISTRIBUTE YOUR OWN ONE-PAGE PERIODIC EMAIL NEWSLETTERS.
MOVING ON TO 2021
Email marketing continues to be the topmost cost-
So, 2020 happened. We’ve all adapted, at least to some
effective digital marketing option. Build your email
extent, and are moving forward into Q1 2021 in hope
marketing list. But, also pursue other lists that are sent
that the virus will be extinguished as the bane of the
to your target audience too, such as those owned by
national economic order, earlier rather than later in
digital magazines and newsletters, industry influencers
2021. As we all proceed into the new year, effective
in your particular product and service niche, and
marketing will mean paying attention to new trends
affiliate marketers.
in marketing methods and tools that are developed in
If you’re on a serious budget and looking to grow your portable restroom rental business, you truly cannot
response to the new digital business environment. Make sure that you’re taking full advantage of those
afford not to do email marketing. Consider these two
that offer the most robust solutions to the specific
numbers:
needs of your target audience’s changing needs. Invest
4 A spectacular $44 ROI is realized on average for each
in effective design, to rightly anticipate increased sales
dollar spent on email marketing. 4 Nearly 90 percent of marketers use email as their main channel for generating sales leads
as a result of your marketing efforts. By late 2021, the Covid-19 vaccine is expected to have been distributed throughout most of the country, and
continued on page 18
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be like at that time? Well, less well-funded business
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Choos
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A S S O C I AT I O N I N S I D E R
IN THE NEWS
OAKMONT CAPITAL SERVICES PROMOTES LINN TO SALES MANAGER SPOTLIGHT
INDEX
WEST CHESTER, PA, November 2020 – Oakmont Capital Services
in partnering with manufacturers and vendors, plus end-user
is proud to announce the promotion of Elise Linn, CLFP, to Sales
customers, providing an excellent financing experience.
Manager. Linn will guide the OCS sales team, ensuring excellent
“I’m excited and humbled to take on this role and lead my colleagues
customer service and growing Oakmont’s subsidy partnership
who are already amazing finance professionals,” said Linn. “I have
relationships.
a passion for helping businesses grow by providing financing for “Elise is a dedicated, conscientious, and
equipment essential to daily operations. I look forward to helping
knowledgeable equipment finance professional
more businesses in my new role as Sales Manager and contributing
who is a natural leader,” said Jim Peach, CLFP and
to Oakmont’s growth.”
Vice President of Sales and Marketing at Oakmont
Oakmont Capital Services, LLC, headquartered in West Chester, PA, with
Capital Services. “I’ve worked with Elise for over 15
an office in Albany, MN, is a fast, affordable, reputable solution to financing.
years, and I know she will accomplish great things
Founded in 1998 by Managing Members Joe Leonard, CLFP and Megan
within this role.”
Zoba, Oakmont Capital Services (OCS) is a direct, independent lender,
Linn, who joined Oakmont in 2018, has nearly twenty years of experience in the equipment finance industry and holds a Certified Lease & Finance Professional designation. She has extensive experience working directly with manufacturers establishing national
providing commercial equipment financing and working capital throughout all 50 states. The professional financing staff at OCS has combined experience of over 250 years in the industry and is the reliable choice for today’s financing needs. For more information, visit www.oakmontfinance. com.
retail finance programs. At Oakmont Capital Services, she specializes
2 0 A MERIC AN L IQUID WA S TE D EC EM BER 2020
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COXREELS® SAFETY TO THE NEXT LEVEL Safety is the first and foremost consideration in business today. Slips, trips and falls constitute the majority of general industry accidents, which cause 15% of all accidental deaths. Coxreels is excited to announce the new addition to our safety line: High-Visibility Safety Hose Reels. Power up your safety with high visibility hose by Coxreels. When not in use your hose and cable is safely retracted on your Coxreels reel, but when in use the hose can become a hazard. With the addition of high visibility hose to your hose reel, awareness and visibility are increased to create the safest environment possible. Featured on P, SH, and T series, Hi-Vis hose is hybrid bright yellow hose with a white glossy stripe available in ⅜” and ½”. Hybrid hoses (PVC + Rubber blend) offer similar performance to rubber with the weight of PVC, combining positive features of both hose types. They have increased hose flexibility and better low temperature
“Over the course of the last few months, many people have turned to digital communications for business meetings and correspondence,” said Josh Malmassari, product manager for Vactor. “The decision to offer virtual tours was heavily influenced by the evolving state of business, and we knew we needed another route to reach and attract more customers besides in-person demos. We feel that this new approach delivers a high-quality perspective of our equipment online and will be highly successful.” The tours offer dealers flexibility when they would like to show equipment but are unable to visit customers’ facilities in-person. Additionally, the tours give customers the ability to see a particular layout or configuration that dealers may not currently have in their demo fleet inventory. Tours are compatible on desktop, laptop, phone or tablet devices to allow users to access them at home or remotely. “By going beyond still images and traditional video, we are able to offer our customers a truly interactive digital experience, one that they will find beneficial when looking at equipment and making important purchasing decisions,” Malmassari adds. Virtual tours are also available on additional models under the Federal Signal umbrella – including TRUVAC®, Guzzler® and Elgin® Sweeper.
behavior while maintaining strength and toughness. With enhanced
To learn more about the virtual tours, sign up at www.vactor.com/request-a-
kink resistance and reduced coil memory, they lay flat for a reduced
demo.”
trip hazard potential. Hybrid hoses also feature a less sticky jacket surface than PVC for better stacking performance and an improved non-marring quality. With a working pressure of 300PSI, this hose is perfect to be used in applications involving air and water. Adding EZ-Coil® controlled retraction and Hi-Vis hose to your Coxreels reel, it will create the maximum safety environment for your
TACKLE THE TOUGHEST JOBS WITH QUALITY YOU CAN TRUST!
workplace. As the industry leader in hose, cord and cable reels, Coxreels is making a commitment to provide our customers with the ultimate and most complete, diverse line of reels and reeling accessories. For more information on Coxreels and our new Hi-Vis Hose Series, please visit www.coxreels.com.””
VACTOR® MANUFACTURING LAUNCHES VIRTUAL TOURS CHICAGO (December 1, 2020) – Vactor Manufacturing, a subsidiary of Federal Signal Corporation and the industry-leading
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SPOTLIGHT
PIPE SPY:
LEADING THE WAY IN ECO-FRIENDLY PLUMBING
INDEX
Pipe Spy was founded by Paul Cooper and Heiko Dzierzon in 1998 to offer sewer repair and replacement services in the East Bay area. The company currently has offices serving Oakland and San Francisco/Marin Counties and offers commercial and residential services such as sewer line maintenance, sewer camera inspection, and trenchless sewer repair and replacement. continued on page 24
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D E C E M B E R 2 0 2 0 A M E R I C A N LI QUI D WASTE 23
SPOTLIGHT
INDEX
“The owners sat in on city council meetings, talking with city inspectors, and pushed to have trenchless plumbing approved for use in the state of California. If they hadn’t pushed for it, the approval wouldn’t have happened.”
P
ipe Spy’s impressive track record includes winning the Chrysalis Award for Remodeling Excellence and the
Best of Oakland 2019 award, along with being named a
East Bay approved the use of trenchless plumbing for use in
preferred sewer contractor for the Cities of Oakland and
sewer laterals in 1998.
Berkeley. However, it is Pipe Spy’s commitment to the
The use of trenchless plumbing has been a boon to Pipe
environment and providing eco-friendly plumbing services
Spy, commercial landowners, and individual homeowners.
that stands out. Pipe Spy has been awarded the Water
Trenchless plumbing installation and repair is not only less
Smart Certification from the local sanitary district and
invasive than other alternatives but also more efficient
the company is one of only two plumbing companies in
and affordable than digging trenches, repairing/replacing/
the entire state of California to obtain membership in the
installing sewage lines, and then filling trenches back
California Green Business Network.
up. Pipe Spy has continued to remain at the forefront of
LEADING THE WAY IN TRENCHLESS PLUMBING
its field, adopting a hydraulic pipe pulling system with
Trenchless plumbing was first invented in 1970 and
boring technology in 2018 to ensure all plumbing jobs
subsequently brought to the United States in 1975.
are completed in the most eco-friendly manner possible.
However, the technology didn’t gain much traction until it
Ikeena Hardman explains that trenchless plumbing is,
was used in Florida in the mid-1980s. Even then, trenchless
with few exceptions, used for all company plumbing jobs.
plumbing wasn’t approved for use in the state of California
“There are rare moments when we get a project on older
until Pipe Spy advocated for the technology in the East Bay
land or perhaps work on a property that is a landmark. In
area and got it approved for use in the late 1990s.
such cases, there are restrictions on how we can approach a
“The owners are longtime community members, and so
particular job and we may be required to use an older, more
caring for the environment has always been very important
traditional plumbing approach in such instances. However,
to them”, explains Ikeena Hardman, Marking Controller
our main service is a green process.”
for Pipe Spy’s Oakland Office. “The owners sat in on city
A GREEN COMPANY ENVIRONMENT
council meetings, talking with city inspectors, and pushed
Trenchless plumbing isn’t the only way that Pipe Spy
to have trenchless plumbing approved for use in the state of
works to care for the local environment. The company
California. If they hadn’t pushed for it, the approval wouldn’t
conserves water on the job to prevent runoff and any dirt
have happened.” Their efforts paid off as the Cities of the
dug up during a plumbing job is sent to a landfill for use in continued on page 26
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INDEX
SPOTLIGHT
ECO-FRIENDLY PLUMBING ADVOCACY As a leader in eco-friendly plumbing, Pipe Spy not only operates in an eco-friendly manner but encourages its customers to adopt eco-friendly habits. The company blog promotes eco-friendly practices such as fixing water leaks promptly, using appliances with an Energy Star rating, and investing in high-efficiency toilets and low-flow water fixtures. Pipe Spy also encourages parents to teach their children to conserve water and promotes “dry gardening”, a form of landscaping that conserves water by planting shrubs, plants, and bushes that don’t require excessive watering. Pipe Spy is a trustworthy company that stands out for offering efficient, professional sewer repair and composting and resurfacing degrading waste. Any plant life that must be disrupted during a project is relocated whenever possible. Workers use low-emission tools and equipment and over 95% of material waste is recycled, including metal piping from broken sewer laterals. Nonrecyclable materials are delivered to specialized treatment facilities for safe disposal. A couple of years back, Pipe Spy ditched the CCTV system used for inspecting the inside of sewer lines and pipelines in favor of adopting an ecofriendly digital system. At the same time, Hardman points out that an ecofriendly culture dominates not just on-site but also company offices. She notes that up to 95% of Pipe Spy’s Oakland office’s power comes from solar energy and about 30% of the company car fleet consists of green vehicles. There is a charging station at the shop that is
replacement services. The company has earned rave reviews from clients throughout the Oakland area for offering fast, affordable, and friendly service. However, it’s the company’s commitment to improving the environment that sets Pipe Spy apart from other, similar companies. Pipe Spy has gone the extra mile to ensure its work does not cause harm to microenvironments that are typically upended when sewage pipes are installed, repaired, or replaced. The company’s use of solar power, energy-efficient devices and procedures, and green vehicles show a genuine commitment to the environment and a desire to make the community a better place by preserving local plants, animals, and air quality. Pipe Spy’s care for the community and everyone (and everything) living in it is an inspiration and sets an example for the industry that is well worth following.
not only used for company vehicles but is also available
Sources
to employees who have green vehicles. She also reports
https://pipespy.com/about-us/ https://greenbusinessca.org/find-green-business/?client_ time=&discover_view=groupGrid&external=1&business_ name=plumbing&location=California%2C+USA&lat=&lng=&use_ current_location=&is_autocomplete_selected=&do=1&category_ id=&category_id=&order=&order=best_ match&distance=&distance=10&opening_hours=any_ time&opening_day=&type=&type=9 https://pipespy.com/blog/eco-friendly-plumbing-sewage/ https://pipespy.com/blog/trenchless-sewer-repair-methods/#CIPP https://pipespy.com/blog/history-trenchless-technology-sewer-repair/ https://mashable.com/2014/04/22/earth-day-paper-infographic/
that the company’s administration department has gone digital, partnering with Service Titan to consolidate the administrative process. “We’re almost 100% cloud-based now”, she notes. Given the fact that the average office worker uses a whopping 10,000 sheets of paper per year, the move is sure to not only benefit the environment but also lower in-house expenses while improving office efficiency and productivity.
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INDEX
Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com
General Pump............................................................... 20 generalpump.com
American Jetter............................................................ 28 866-944-3569 / americanjetter.com
GSBB Services, LLC...................................................... 28 843-535-5712 / www.gsbb.biz
Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com
Imperial Industries Inc............................................... 19 800-558-2945 / imperialind.com
Armal Inc........................................................................ 15 866-873-7796 / www.armal.biz
In The Round Dewatering........................................ 10 317-539-7511 / ITRDewatering.com
Bright Dyes.................................................................... 28 800-394-0678 / brightdyes.com
J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com
Cam Spray...................................................................... 18 800-648-5011 / camspray.com
Key Commercial Corp................................................ 10 877-333-4539 / keycommercial.com
Com Vac.............................................................................5 800-243-7986 / comvacsystems.com
Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com
Stamp Works................................................................. 28 800-758-2743 / sales@stampworks.net
Comforts of Home...................................................... 30 877-382-2935 / cohsi.com
Navitas Credit Corp..................................................... 14 800-422-1844 /navitascredit.com
Transway Systems Inc................................................ 29 800-263-4508 / transwaysystems.com
Coxreels........................................................................... 21 800-269-7335 / coxreels.com
Norweco Inc.....................................................................7 800-667-9326 /norweco.com
Dragon Products.......................................................... 17 877-783-5538 / dragonproductsltd.com
NozzTeq.......................................................................... 25 866-620-5915 / nozzteq.com
F.M. Manufacturing..................................................... 13 877-889-2246 / fmmfg.com
Paul Swoyer Septics LLC............................................BC 830-935-4936
Fruitland Manufacturing ......................................... 11 800-663-9003 / fruitlandmanufacturing.com
Peterson Products..........................................................6 800-669-1434 / pipeplug.com
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PolyJohn Enterprises.................................................. 31 800-292-1305 / polyjohn.com Power Line Industries / Hot Jet USA..................... 28 800-213-3272 / hotjetusa.com RCS II Inc.....................................................................6, 18 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 27 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com
VacCon............................................................................ 23 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com Westmoor Ltd............................................................... 28 800-367-0972 / westmoorltd.com
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