7
MARCH 2021
I N SI DE Which Accounting Package is Best for Your Business? Page 8 In The News Page 12
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MA R C H 2 0 2 1 A M E RI C A N LI QUI D WASTE 3
MARCH 2021 | VOLUME 17 | ISSUE 3
CONTENTS
F E AT U R E S 8 Which Accounting Package is Best for Your Business? 12 In The News 26 In the Money Business: Abe Breuer's Approach with John To Go 32 ALW Classifieds 34 Index of Advertisers
CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 A ME RIC AN L IQUID WA S T E MA R C H 2021
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BUSINESS CORNER
P R O D U C T W AT C H
IN THE NEWS
TECH NEWS
Which Accounting Package is Best for Your Business?
SPOTLIGHT
A S S O C I AT I O N N E W S
A S S O C I AT I O N I N S I D E R
INDEX
As a septic, sewer, or portable restroom contractor, choosing the perfect accounting software package can truly revolutionize the way you do business. In fact, with 82% of small businesses utilizing some form of accounting software, it's never been a better time to transition to adapted accounting software that boosts your business and helps you stay profitable.
R
epetitive tasks such as payroll, budgeting,
within the framework of your business’ accounting
monitoring project progress, tracking income,
needs. FreshBooks is a highly convenient tool when
expenses, and more can all be handled within an
it comes to invoicing, expense and time-tracking,
accounting software package. Take a look at the top
reporting, and payment management. FreshBooks’
5 accounting packages that are sure to help septic,
features can be utilized to streamline contractors’
sewer and portable restroom contractors like you
day-to-day operations, making for more reliable
grow their business and thrive in today’s market.
FreshBooks
accounting and accurate reports of contractors’ expenses, profits, and financial patterns. Overall,
Specifically designed for small businesses, FreshBooks
FreshBooks helps contractors maintain a professional
is a web-based accounting software that expertly
appearance while enjoying automated accounting
manages budgets, billing, expenses, and much more
services that save time and money.
8 A ME RIC AN L IQUID WA S T E MA R C H 2021
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QuickBooks Desktop Enterprise Small-to-midsize businesses will enjoy the intuitive design of QuickBooks Desktop Enterprise accounting software. With 200+ ready-made templates and 70 industry-specific reports at your disposal, contractors can easily tailor this program to their particular needs. QB Desktop Enterprise gives contractors easy access to inventory tracking, reporting, and invoicing tools, alongside reliable support services. This software allows users to customize their finances and automate accounting tasks, from batch invoicing and cash flow
...contractors don’t need to have any previous bookkeeping or accounting experience to make the most of the software. Everything is laid out clearly so that contractors can manage accounts receivable and payable...
management to payment processing and fixed asset tracking. With an organized and easy-to-navigate interface, QB Desktop Enterprise is a valuable asset for contractors across numerous industries.
CMiC
software and its pricing is mid-range and affordable for established companies, with the option for a pricelock guarantee. Contractors can utilize RedTeam’s ROI calculator, preloaded contracts for customer
Yet another terrific option for septic, sewer, and
compliance, paperless invoice approvals, and a wide
portable restroom contractors is the CMiC accounting
range of daily reports and incident reporting. RedTeam
software package. CMiC was created in 1974 and
is a collaborative platform that allows contractors’
has become a frontrunner in contractors’ accounting
businesses to grow and thrive without skipping a beat.
software, particularly in the world of construction. One of the best parts about CMiC is that contractors don’t need to have any previous bookkeeping or accounting experience to make the most of the software. Everything is laid out clearly so that contractors can manage accounts receivable and payable, cash flow, budgeting, automated financial controls, and the general budget in no time.
RedTeam
Jonas Premier
Last but not least, Jonas Premier is a comprehensive accounting and project management tool that quickly boosts contractors’ business operations. The software gives users access to real-time data and convenient reports that help save time and resources. Jonas Premier is best adapted to established businesses that can afford to invest in a robust offering of accounting and project management tools. Complete with a
With over 100,000 users, RedTeam is a suitable
customizable dashboard, Jonas Premier can be easily
accounting software choice for midsize contractors.
tailored to contractors’ individual needs, even if users
RedTeam allows for easy integration with other
have no previous accounting experience.
continued on page 10
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MA R C H 2 0 2 1 A M E RI C A N LI QUI D WASTE 9
BUSINESS CORNER
P R O D U C T W AT C H
Accounting software packages
have the power to significantly speed up your business’ operations... it’s important for contractors to
IN THE NEWS
know which services their business needs most and how much they can afford to spend on accounting software annually.
SPOTLIGHT
1 0 A MERIC AN L IQUID WA S T E MA R C H 2021
TECH NEWS
CHOOSING THE RIGHT ACCOUNTING PACKAGE ASS O C I AT I O N N E W S FOR YOUR BUSINESS
Accounting software packages have the power to significantly speed up your business’ operations and effectively streamline budgeting, expenses, payroll, and more. With fantastic choices like FreshBooks, QuickBooks Desktop Enterprise, CMiC, RedTeam, and
S S Oit’s C important I AT I O for N contractors INSIDE JonasA Premier, to R know which services their business needs most and how
much they can afford to spend on accounting software annually. Each of these terrific options permits septic, sewer, and portable restroom contractors to expand their businesses and enjoy automated accounting
I NforDyears E X to come. services
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
DELIVERS THE SMILWAUKEE® POTLIGHT
INDEX
SIMPLEST WAY TO LOCATE WITH THE M12™ PIPELINE LOCATOR
MILWAUKEE, WI - Milwaukee Tool continues to
Designed to withstand the harshest conditions, the
deliver new, innovative sewer and drain diagnostics
M12™ Pipeline locator is equipped with an impact
solutions with the introduction of the M12™
rated screen, rubber overmold, and a sealed battery
Pipeline Locator, providing technicians with the
door for maximum protection. With over 9 hours of
simplest locating experience. Equipped with an
runtime and a recharge time under 30 minutes**,
on display directional arrow
technicians no longer need to
that immediately identifies
worry about constantly replacing
the point of interest and two
alkaline batteries.
omni-directional antennae, this
Additionally, the M12™ Pipeline
locator provides technicians
Locator is equipped with ONE-
with instant, accurate locating
KEY™* technology for wireless
guidance upon startup, while
tracking, inventory management,
eliminating false readings.
and security.
“Historically, locating drain
Milwaukee Tool is committed
lines with plumbing locators
to providing drain cleaning
has been a cumbersome
professionals with the most
process that forces technicians
portable and versatile sewer and
to take additional steps
drain maintenance solutions.
before pinpointing a sonde,”
The company is dedicated to
says Morgan Sokany, Senior Product Manager for
continuing investments in technology that provide
Milwaukee Tool. “For technicians looking to locate
drain cleaning professionals an easier way to get on
a camera sonde, the on-screen directional arrow on
and off the job with less hassle, so they can service
the M12™ Pipeline Locator immediately points to
more calls. Milwaukee offers the only complete lineup
the sonde upon start up and eliminates the need to
of cordless drain cleaning and inspection solutions for
guess and check for accuracy. Equipped with dual
fixtures to sewer lateral lines.
3D antennas, technicians can feel confident that this
*ONE-KEY™ is the first digital platform for tools and
locator provides accurate and precise results.”
equipment. By integrating industry-leading tool
For improved visibility, the M12™ Pipeline Locator
electronics with a custom-built cloud-based program,
features a 4.3” color LCD display to provide a crisp,
ONE-KEY™ provides a new level of control and access to
clear view of its readings even in direct sunlight.
information that revolutionizes the way work gets done.
continued on page 14
1 2 A MERIC AN L IQUID WA S T E MA R C H 2021
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A S S O C I AT I O N I N S I D E R
IN THE NEWS
The ability to customize, track, and manage through ONEKEY™ fundamentally changes the way users interact with their tools.
SPOTLIGHT
** When I Nequipped D E X with a M12™ REDLITHIUTM™ 1.5 Battery Pack SPECIFICATIONS M12™ PIPELINE LOCATOR (2580-21) 4 2 Omni-Directional Antennas 4 4.3” Color LCD Display 4 Sonde Frequency: 512 Hz, 640 Hz, 33 KHz 4 Line Trace Frequency: 33 KHz, 83 KHz 4 Power Frequency: 50 Hz, 60 Hz 4 One-Key™ Enabled 4 Length: 32.5 4 Weight w/ battery: 5.25 lbs 4 Tool Warranty: 5 year Kit Includes: M12™ Pipeline Locator, (1) M12™ REDLITHIUM™ 1.5Ah Battery, M12™ Charger, and Carrying Case.
About Milwaukee Tool Milwaukee Tool, founded in 1924, is a global leader in delivering innovative solutions to the professional construction trades that offer increased productivity and unmatched durability. Whether it is through their worldleading M12™, M18™, and MX FUEL™ cordless systems, the ground-breaking performance of their M12 and M18 FUEL™ products, jobsite lighting, time-saving accessories, or innovative hand tool and storage products, Milwaukee® is dedicated to delivering a steady stream of advanced, trade-specific solutions. Milwaukee Tool is a Brookfield, Wisconsin-based subsidiary of Techtronic Industries Co. Ltd. (TTI) (HKEx stock code: 669, ADR symbol: TTNDY). For more information on the full line of Milwaukee® products, please call 1-800-SAWDUST or visit www.milwaukeetool.com.
1 4 A MERIC AN L IQUID WA S T E MA R C H 2021
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You Spoke. We Listened! New Optional One Piece Tank Strong, Solid, Dependable
» 60 Gallon Tank » One Piece » Easy to Assemble » Easy to Clean
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 15
A S S O C I AT I O N I N S I D E R
IN THE NEWS
MILWAUKEE® SETS A NEW STANDARD I N D E X SPOTLIGHT IN SEWER INSPECTION WITH MODULAR PIPELINE INSPECTION SYSTEM MILWAUKEE, WI - Milwaukee Tool is proud to introduce
connectivity to the M18™ Wireless Monitor or a mobile
the industry’s clearest image and easiest inspections with
device, technicians have the freedom to take the results
the new Modular Pipeline Inspection System.
right to their customers and coworkers.
This pipeline inspection system features 1080p HD,
4 For improved sewer line and camera head locating,
self-leveling camera heads so service technicians can
the M18™ 500GB Control Hub is equipped with a built-in
zoom up to 4X and pan, making it possible to see more
transmitter that energizes the entire length of the push
in drain lines than ever before.
cable.
“At Milwaukee® we are dedicated to providing unique
4 Integrated ONE-KEY™ technology provides the ability to
solutions that eliminate the
track the tool’s location, manage
frustrations service plumbers
it in inventory, and lock out the
face every day. In 2016, we
tool if lost or stolen.
committed to investing the
120’ PIPELINE INSPECTION REEL
technology and resources
4 The 120’ Pipeline Inspection
necessary to create a line
Reel features a 25mm, 1080p HD
of cordless drain cleaning
self-leveling camera head and
solutions that eliminate
a 10mm push cable that is built
the mess and improve
to maximize maneuverability
transportation on and off the
in smaller lines and withstand
job. Today, we are excited
the harsh conditions when
to unveil a sewer inspection
navigating through cast iron, clay,
solution that sets a new
and PVC pipes. Technicians can
standard for image quality and
also digitally zoom and pan up to
simplifies the process of capturing, creating, and sharing
4X, making it easier to focus in on the point of interest. Its
findings,” said Morgan Sokany, Senior Product Manager for
compact design, removeable backpack straps, and monitor
Milwaukee Tool.
mount allow for hands-free carrying when accessing
The Modular Pipeline Inspection System is built around
roofs and climbing stairs. For better visibility, navigation,
the M18™ 500GB Control Hub, compatible with either the
and protection, the reel comes with small and medium-
120’ or 200’ Pipeline Inspection Reels:
sized skids and a camera sleeve.
M18™ 500GB CONTROL HUB
200’ PIPELINE INSPECTION REEL
4 Powered by an M18™ REDLITHIUM™ battery, the M18™
4 The 200’ Pipeline Inspection Reel features a 34mm,
500GB Control Hub powers the reels, stores recordings, and
1080p HD self-leveling camera head and a 12mm push
easily swaps between reel sizes. With up to 200’ of wireless
cable that is built to withstand the harsh conditions
1 6 A MERIC AN L IQUID WA S T E MA R C H 2021
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encountered when navigating through cast iron, clay, and
SPECIFICATIONS
PVC pipes. Technicians can also digitally zoom and pan up to
M18™ 120’ Pipeline Inspection System (2973-22) 4 Drain Line Capacity: 2-6” 4 Push Cable Diameter: 10mm 4 Camera Head Diameter: 25mm 4 Camera Resolution: 1080p 4 Camera Head Ingress Protection: IP67 4 Sonde Frequency: 512Hz, 640Hz, 33kHz 4 Line Trace Frequency: 33kHz, 83kHz 4 Internal Storage: 500GB SSD 4 File Transfer: USB or Mobile Device 4 Connection to Viewing device: Wireless up to 200', USB-C cable to M18™ Wireless Monitor 4 Length: 14.3” 4 Height: 22.7” 4 Weight w/ battery: 35.6 lbs 4 Tool Warranty: 5 year Includes Milwaukee® 120’ Pipeline Inspection Reel, M18™ 500GB Control Hub, Mobile Device Mount, (2) M18 REDLITHIUM™ 5.0 Batteries M18 & M12 Rapid Charger (1) Set of 25mm Camera Skids, Groudning stake and lead clamps, USB-C Cord
4X, making it easier to focus in on the point of interest. For better visibility, navigation, and protection, the reel comes with small and medium-sized skids and a camera sleeve. VIEWING OPTIONS
For viewing, recording, editing, and sharing, technicians can choose between the M18™ Wireless Monitor for simplicity and maximum durability, or a mobile device with the Milwaukee® Pipeline Inspection app for clearer image and faster sharing. With a wireless range up to 200’, technicians can take the results where they need to. Equipped with an 800 x 600 8” daylight readable screen, the M18™ Wireless Monitor provides a clear, sharp image whether on a roof or in a basement. For better focus on the point of interest, technicians can zoom and pan up to 4X. This monitor is also equipped with ONE-KEY™ Technology, providing the ability to track the tool’s location, manage it in inventory, and lock out the tool if lost or stolen. Milwaukee Tool is committed to providing drain cleaning professionals with the most portable and versatile sewer and drain maintenance solutions. The company is dedicated to continuing investment in technology to build solutions from the ground-up that provide drain cleaning professionals an easier way to get on and off the job with less hassle, so they can service more calls. Milwaukee offers the only complete lineup of cordless drain cleaning and inspection solutions for fixtures to sewer lateral lines. *ONE-KEY™ is the first digital platform for tools and equipment. By integrating industry-leading tool electronics with a custom-built cloud-based program, ONE-KEY™ provides a new level of control and access to information that revolutionizes the way work gets done. The ability to customize, track, and manage through ONE-KEY™ fundamentally changes the way users interact with their tools.
M18™ 200’ Pipeline Inspection System (2974-22) 4 Drain Line Capacity: 3-10” 4 Push Cable Diameter: 12mm 4 Camera Head Diameter: 34mm 4 Camera Resolution: 1080p 4 Camera Head Ingress Protection: IP67 4 Sonde Frequency: 512Hz, 640Hz, 33kHz 4 Line Trace Frequency: 33kHz, 83kHz 4 Internal Storage: 500GB SSD 4 File Transfer: USB or Mobile Device 4 Connection to Viewing device: Wireless up to 200', USB-C cable to M18™ Wireless Monitor 4 Length: 19.6” 4 Height: 28.6” 4 Weight w/ battery: 57.6 lbs 4 Tool Warranty: 5-Year Includes Milwaukee® 200’ Pipeline Inspection Reel, M18™ 500GB Control Hub, Mobile Device Mount, (2) M18 REDLITHIUM™ 5.0 Batteries M18 & M12 Rapid Charger (1) Set of 34mm Camera Skids, Groudning stake and lead clamps, USB-C Cord continued on page 18
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 17
)
A S S O C I AT I O N I N S I D E R
IN THE NEWS
Bio-Septic Boost
A Drainfeild SPOTLIG HT Soil Restorative Sodium is the REAL problem. Septic Drainer drives sodium OUT of the soil.
Milwaukee® 120’ Pipeline Inspection Reel (2973-20) 4 Height: 22.7”
Removes Bio-Mat
4 Length: 14.3”
SeptiMarker
4 Camera Head Diameter: 25mm
4 Width: 17.8”
INDEX
Custom vinyl decals
4 Push Cable Diameter: 10mm Milwaukee® 200’ Pipeline Inspection Reel (2974-20)
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4 Height: 28.5”
RCS II, Inc. • www.septicdrainer.com • (518) 812-0000
4 Length: 19.6” 4 Width: 21.9”
Pressure Washers & Drain Jetting Equipment
We Custom Build Machines To Your Specifications!
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STB4012K
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• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose • DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels
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TT4025HZ-35 $ 52,995
4 Length: 6.1” 4 Width: 9.4”
4 Weight: 4.4 lbs
4 Connection type: Wireless up to 200',
Extensive inventory for quick delivery • Product
Wired USB-C connection 4 Screen Size: 8”
4 Screen Resolution: 800x600 M18™ 500GB Control Hub (2970-20) 4 Internal Storage: 500GB 4 File Transfer: USB or Mobile Device 4 Connection to Viewing device: Wireless up to 200’, USB-C cable to M18™ Wireless Monitor Milwaukee® Tablet Mount (48-53-2970) 4 Comes with mounting plate
PM80T Vacuum Pumps
4 Connects to Modular Pipeline Inspection Reels Free Air Capacity Rotation Speed 414 CFM 1,100 rpm
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• Longer pump life thanks to an innovative For more information on the full line of Milwaukee® products, design that minimizes component wear please call 1-800-SAWDUST or visit www.milwaukeetool.com. • Reduced fuel consumption due to increased efficiencies from the lower truck rpm • Ready to mount packages available
• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes
1 8 A MERIC AN L IQUID WA S T E MA R C H 2021
12 v option and u pu
And
Call Today! 866-383-630 Outside of the US call 636-584-8844 Visit us online at www.morousa.com Vi si t Us
COXREELS® EXTREME DUTY XTM SERIES Sometimes Heavy Duty or Industrial Duty is not enough.
temperature, steel core arbors transfer the extra powerful
Sometimes the job calls for the toughest of the tough.
heavy duty spring motor torque to the multiple supported axle
Sometimes, the application is just extreme.
ensuring reliable rewind in odd positions or
For years Coxreels has supplied heavy duty
dirty situations.
reels with triple axle supports and solid ¼”
Available in pressure ranges up to 5000
plate bases for demanding applications
PSI, and dedicated hose solutions such as
and environments. We engineered strength
Suction hose, DEF hose, Gasoline or Fuel
with features, balancing performance
hose, the XTM is the solution for your high
with cost, bringing suitable solutions for
demand applications where you simply
many market sectors. Some industries still
need the best of the best.
demanded more. Some industries, similar
As the industry leader in hose, cord
to mining, heavy equipment, lubrication,
and cable reels, Coxreels is making a
or other off-road industries work in such demanding remote
commitment to provide our customers with the ultimate and
environments, all of the best features are needed with the most
most complete, diverse line of reels and reeling accessories.
robust structure possible. Coxreels is proud to introduce the Extreme Duty XTM Series spring rewind reel. Born from the coalescing fires of the highest strength springs, stainless steel rollers, dual sintered bronze bearings, multiple axle supports, and welded box frames, the XTM Extreme Duty Reel combines the ultimate features into the world’s most robust reel solution. As with all Coxreels spring rewind reels, the XTM Series will satisfy your application’s hose
For more information on Coxreels and our new Hi-Vis Hose Series, please visit www.coxreels.com.
TACKLE THE TOUGHEST JOBS WITH QUALITY YOU CAN TRUST!
management needs and is USA made with Coxreels Legendary Quality, just in a more impervious package than previously available. Based on the TMP T-Series Medium Pressure product line, the XTM uses the pinnacle of all options available in the Coxreels lineup with some unique features for extra rugged environments. All sizes of the XTM Series feature stainless steel rollers directly integrated into the, built like a tank, all-welded steel box frame. PRO GRADE
All sizes of the XTM Series utilize dual permanently lubricated
HOSE, CORD, & CABLE REELS
bearings, rigidly fixing the drum assembly to the solid 1” steel axle for consistent stability even in the most vibratory
Efficient Septic & Sewer Clean-Up Operations
and impacting environments, while still maintaining an
Enhance Worksite Safety
external fluid path for easy service. Special features such as
Corrosion Resistant, PowderCoat or Stainless Steel Finishes
swivel retainers which prevent unwanted vibratory loosening of threaded components and easily accessible ratcheting mechanisms set the XTM series on its own pedestal. High
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LEARN MORE:
PRESSURE WASH | FLUID TRANSFER | VACUUM | AND MORE
TOLL FREE | 800.269.7335
FOLLOW US:
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
RIDGID® PRODUCTS MAKE A DIFFERENCE DURING ELYRIA CITY SCHOOLS BUILDING PROJECT
INDEX SPOTLIGHT Local contractor relies on RIDGID, part of Emerson’s Professional Tool group, to help crews maximize their time on the new Elyria School construction sites ELYRIA, OHIO – February 8, 2021 – For decades the
dramatic for many years to come,” said Jim Backs, Elyria
Elyria City School District (ECSD) and Emerson’s RIDGID®
City School District Board Member and former RIDGID
Headquarters have called a small corner of Northeast Ohio
employee. “To be able to share the benefits of this project
home. Now, RIDGID employees are excitedly watching as
with a major, local manufacturer and employer that has
the school district constructs five new schools for their
supported the ECSD and its students for years is truly
more than 4,000 Pre-K to 8th grade students – and, several
gratifying.”
of the tradespeople working on the project are using
The five new schools, on target to be completed by the
RIDGID tools to get the job done. In fact, RIDGID tools
end of 2021, is just one more way RIDGID and the ECSD
have been used extensively to help keep construction of
have collaborated to benefit students and the community. Over the years, RIDGID has sponsored many key projects within the district, including a technology lab, new computer equipment for students, and the district’s Maker Space – a learning area dedicated to fostering science, technology, engineering and math (STEM) education. These initiatives, as well as many others, are an extension of RIDGID’s ongoing commitment to education and fostering the skills of the next generation. THE ROLE OF PRESS TECHNOLOGY
Wilkes Plumbing & Heating from Huron, Ohio has been installing pipe in the new schools solely using RIDGID press technology. Pressing has helped their teams work the $120 million project on schedule and help contractors
efficiently without the need for fire watch. Less equipment
maximize their productivity on the job site.
on the job site also helps reduce their overall labor costs.
“It’s always a thrill to hear how RIDGID tools are being
“RIDGID press tools are user-friendly for our crew, and
used to build and maintain infrastructure across the
have saved us a tremendous amount of time on the
country, but it’s even more exciting when the project is in
school projects,” said Nick Diederich, vice president,
our hometown and so positively benefits Elyria students,”
Wilkes Plumbing & Heating. “They’ve allowed us to be
said John Ruese, vice president and general manager,
efficient – particularly in times like these when timelines
press connection, RIDGID for Emerson.
get condensed.” Wilkes is a big proponent of using
“The impact on the community will be very positive and
pressing primarily for their jobs, citing the technology’s continued on page 22
2 0 A MERIC AN L IQUID WA S T E MA R C H 2021
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total waste handling solutions
SEVERE-DUTY OPEN TOP CONTAINER
Single and Two Container Roll-off Trailers
Liquid Tight Containers
Roll-off Hoists
Trash/Solid Waste Containers
Vacuum Trailers
Vacuum Boxes
VACUUM TRAILER
continued on page 18
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 21
IN THE NEWS
SPOTLIGHT
The company has staunchly supported Elyria Schools
for decades, not only in bettering the learning environments for its students but in equipping students with tools they need to be successful in school, and in careers...
A S S O C I AT I O N I N S I D E R
business community and in the learning facilities we
INDEX
offer our students,” said Backs. “RIDGID invests in its hometown of Elyria and in the children who grow up here. The company has staunchly supported Elyria Schools for decades, not only in bettering the learning environments for its students but in equipping students with tools they need to be successful in school, and in careers,” said Amy Higgins, communications director, Elyria Schools. “It’s exciting for us to walk the job sites of our new schools and see the RIDGID brand on the tools in use to build these modern, beautiful facilities. We’re proud of our partnership with RIDGID and of the new structures their products have helped build.”
ability to create watertight seals while reducing labor costs, equipment load and time on the job. Wilkes has
To learn more about the project or RIDGID Press tools,
also relied on other RIDGID products for this project,
visit Elyria’s school YouTube channel or RIDGID.com
including pipe stands, tubing cutters and iconic RIDGID pipe wrenches. Construction timelines for each school have been tight.
Emerson’s professional tools business, which includes RIDGID as well as the Greenlee and Klauke brands, provides the industry’s broadest portfolio of advanced, reliable
Having contractors do quality work the fastest way
tools and technologies for the mechanical, electrical
possible has been vital in keeping the buildings on track.
and plumbing trades globally. Visit emerson.com/
“I believe the single largest benefit RIDGID press
professionaltools for more information.
technology has brought to the district’s major
About Emerson
construction project is speed,” said Backs. “Joining of
Emerson (NYSE: EMR), headquartered in St. Louis, Missouri
copper tubing is accomplished in a few seconds, a small
(USA), is a global technology and engineering company
fraction of the time required for conventional soldering.”
providing innovative solutions for customers in industrial,
The district has also leveraged RIDGID products before
commercial, and residential markets. Our Emerson
for previous construction purposes. Recently, contractors
Automation Solutions business helps process, hybrid, and
used RIDGIDConnect™ and camera systems to diagnose
discrete manufacturers maximize production, protect
a significant drainage issue throughout the school’s
personnel and the environment while optimizing their
parking lots.
energy and operating costs. Our Emerson Commercial and
“It makes me proud to see these local products used on a project that will have an impact on our students for years to come. RIDGID tools are designed and manufactured around the corner from ECSD, and that
Residential Solutions business helps ensure human comfort and health, protect food quality and safety, advance energy efficiency, and create sustainable infrastructure. For more information visit Emerson.com.
means something to our community. Elyria is our home and we are doing world-class things – in both our
2 2 A MERIC AN L IQUID WA S T E MA R C H 2021
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your premier
tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead. • Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!
OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel. We’ve built over 150,000 tanks and counting.
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Imperial Industries Inc.
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 23
IN THE NEWS
A S S O C I AT I O N I N S I D E R
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 25
SPOTLIGHT
INDEX
IN THE MONEY BUSINESS:
ABE BREUER'S APPROACH WITH JOHN TO GO How does a teenager with ADHD who had problems in school rise to become the CEO, owner, and operator of one of the best portable toilet companies in New York City's Tri-State area? Through persistence, dedication to exceptional customer service, hard work, and attention to detail. Abe Breuer is the owner and operator of John To Go and VIP To Go, a pair of portable toilet companies that approach the business from a different — and very successful — perspective.
I
f you take a drive through the Tri-State area around New
options available to them, the brothers looked into portable
York City, there's a good chance you'll see distinctive
toilets. But why portable toilets? Investing in a business
purple portable toilets and the trucks used to service them.
takes money, and many people prefer to focus on more
Founded by Abe Breuer and his brother Victor, John To Go
glamorous industries. However, everyone needs toilets,
takes a unique approach to the liquid waste industry by
making it a solid market to invest in.
creating a strong focus on the business side rather than the
At the intersection of the money in construction in the
portable toilet side. This has allowed the company to reach
region, demand for services and the money going into liquid
unexpected new growth through customer retention and
waste companies in the region was the beginning of a solid
strong referrals.
business plan. In 2004, John To Go was founded, followed
THE HISTORY OF JOHN TO GO AND VIP TO GO
shortly after by VIP To Go, which provides luxury restroom
When construction was hot in the U.S. and New York City
and shower trailers for long and short-term jobs nationwide.
area in the early 2000s, Abe and his brother knew that they
This allowed the brothers to spread their business across the
wanted to get involved in the market, but they didn't want
area, bringing in a little income from each project.
to build homes or skyscrapers. Instead, they wanted to get
WHAT MAKES JOHN TO GO STAND OUT FROM
involved with the industry by providing a service that would
THE CROWD
make it easier for the contractors to be successful without
The company was started on the concept that the business
competing with them. After careful consideration of the
was focused on making money by renting toilets. "We're
2 6 A MERIC AN L IQUID WA S T E MA R C H 2021
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not in the toilet business," Abe declared during our interview. "We are basically in the money business, and the way we make money is by actually renting toilets." Because it's often not considered a very prestigious business, many people in the business dress the part. "They always dress the part. They dress dirty and they don't take care of themselves and the same thing with the image of their company because they think they are in the toilet business. We're in the money business. Some people make money
CFO Victor Breuer
through real estate, some people make money from Wall
Abe's brother Victor has a bachelor's degree in Business
Street and we make money from toilets."
Administration and Management from American
The company invested in new equipment, deciding to
InterContinental Industry and has extensive experience in sales and marketing.
choose purple for their marketing so that they'd stand out from the crowd with a happier color. Standing out is
Abe Breuer is a
just part of the business here, with a
entrepreneur who sees
strong focus on the business side of
possibilities everywhere.
the company. "If you come into our office, it's state of the art, beautiful,
"Every single day, every
you'd think we run a hedge fund all
person every coincidence
year. That's basically what makes our business different than anybody else." Another difference is the yes attitude you'll see throughout the
every challenge is simply an opportunity."
Accounting Manager Cindy Hall With extensive bookkeeping and accounting experience stretching back nearly two decades, Cindy puts her experience to use every day keeping John To Go operating efficiently and effectively. Customer Service/Inbound Sales Manager Breindy I. Though it's somewhat unusual for companies to combine their customer service and sales
company. If it's at all possible to meet a client's request, whether it's for a last-minute movie
departments, John To Go's family-like relationship with their
shoot, an extra service visit, or a late-evening dropoff time,
customers makes it work well under Breindy's thoughtful
it gets done. "I wouldn't say yes if you want me to remove
management.
your tonsils, but if it's in the realm of things that we can do,
Dispatch/Operations Manager Yakov Soifer
that's a yes. That's the attitude and the image that we've
With a larger-than-usual dispatch center to manage the
given to our clients, our employees, and ourselves, it's
company's digital assets as well as physical ones, Yakov
basically what has gotten us to today," Abe mentions. Is it
does a wonderful job of keeping everything moving
any surprise the level of success the business is seeing?
smoothly around the city and the business.
A REVIEW OF JOHN TO GO'S
A REVIEW OF JOHN TO GO'S EQUIPMENT INVENTORY
LEADERSHIP TEAM
But what kind of equipment does such a successful
CEO Abe Breuer
company use to keep their business running effectively? To
Starting his first business at age 16, Abe Breuer is a down-
start, new equipment. “We roll over our equipment every
to-earth entrepreneur who sees possibilities everywhere.
two or three years, so our equipment is always new." But
"Every single day, every person every coincidence every
why make such a big investment rather than purchasing
challenge is simply an opportunity."
used equipment? "We want one thing, that a phone call continued on page 28
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 27
INDEX
SPOTLIGHT
should never come into us saying, 'Your equipment was faulty,' or, 'Your picture said A and this arrived B." This should never happen." New equipment is the best way to avoid these issues, especially on busy Tri-State streets. The company sticks to small and medium trucks that they can maintain in-house, allowing them to always be able to take care of any issues that may arise. A fleet of Ford F-350 pickups, as well as F-550 and Hino 195 medium-size trucks, handle a lot of the daily load, along with Satellite and FlowMark pump trucks. They also invest in portable toilets from PolyJohn and purchase restroom trailers from Black Tie, Rich Restrooms, and Satellite. This equipment is also replaced
and operations leave the day before, they'll have all the
every 18-24 months to ensure it's reliable and doesn't cause
paperwork and everything prepped for the trucks. We have
problems for the customer.
an overnight guy that will clean, stock, and take care of the
JOHN TO GO'S CHANGES TO IMPROVE BUSINESS
trucks so the drivers can come in and simply do a check
GROWTH
on their trucks to make sure everything works before they
Among the changes that John To Go has seen over the years is how digital transformation is sweeping across the industry. Rather than sticking with older methods of doing business, Abe has made certain that the company keeps up with the latest state-of-theart technology. This starts with their
leave."
Rather than sticking with older methods of doing business, Abe has made certain that
website, which includes automatic
the company keeps up
quote generation and booking. A
with the latest state-of-
company employee is available 24-7 to ensure that someone can answer
the-art technology.
the live chat with actual help for the interested party. But the investments in tech don't stop there. Every truck has
Once the drivers arrive at midnight, the first thing they do is a multipoint inspection of the truck they're taking out. They'll check the tires, lights, pump, PTO, and vacuum system to ensure they're all operating effectively. "The last thing you want (is when) you drive out 45 minutes to your first stop and you get there and your pump isn't working." Between midnight and 6 AM, the trucks are rolling out to get around
the traffic issues that commonly arise in the area. The dispatch team comes in a 7 AM, customer service/sales at 8
cameras and trackers on board that record the location and
AM, and then there are people in the office until about 7 PM.
video of every service stop. These assets are automatically
This creates a solid 12 hours of phone-answering capabilities
tied into the dispatch department so that the customer can
and coverage to deliver strong customer service.
receive proof that a location was serviced or otherwise have proof of exactly what happened at a specific time. A few
HANDLING SALES AND MARKETING IN THE TRI-STATE AREA
moments of time in the dispatch department provides the
But how does a company this successful manage sales and
client with emails containing video links for their verification.
marketing? Social media, PPC, SEO, and great marketing
A LOOK AT JOHN TO GO'S DAILY OPERATIONS
staff are at the heart of this business. At the same time,
The day starts the evening before. "By the time dispatch
management encourages employees to bring in pictures of continued on page 30
2 8 A MERIC AN L IQUID WA S T E MA R C H 2021
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 29
SPOTLIGHT
INDEX
HOW ABE APPROACHES A BUSINESS GROWTH STRATEGY Rather than focusing on what other businesses are doing in the area, Abe has a different approach. "We try to focus on ourselves and our customers. Our customers are considered family. We have a benchmark of trying to retain 98% of our customers. If we do retain 98% of our customers through good service, then we could continue to grow the way we have." In addition, the management team focuses on what the jobs they do, with 20 pictures earning them a $10
they can do better and how the customer's needs
bonus, cap, shirt, or another reward.
are changing. They explore new avenues of growth,
Every question that comes in is answered, whether it's
underserved locations in the region, and potential
via phone, email, social media, or the website contact
acquisitions of other businesses that allow them to
forms, even if it's to tell the person that it can't be done.
expand into existing markets.
"It turns into appreciation by the actual customer,
ABE'S ADVICE FOR NEWCOMERS IN THE INDUSTRY
regardless of whether they become a customer or not."
"If you're getting yourself into this or any other market,
Even more impressive is that every contact has a 3-hour
the one thing that you need to understand is that if
maximum turnaround for a phone call or return contact,
you're not a person that's willing to live from one day
ensuring that the customers are getting answers quickly.
$150,000 a year and the next day at maybe $10 a year,
Because of the strong focus on customer service, the
meaning maybe you don't have the stomach to stomach
company grew faster year after year than was expected.
that, you're just not meant for it," Abe mentions in our
This is probably the largest challenge Abe has faced with
interview.
the company, the typical growing pains of a highly-
"But whatever you do, work very, very hard. A little sleep,
successful business.
work very hard, use your head overusing your hands
JOHN TO GO'S APPROACH TO SUSTAINABILITY AND GREEN BUSINESS PRACTICES
and you'll succeed. Be very committed, including the
When two contracts in 2015-2016 were looking for a
even years where you're working for your employees and
green company to do business with, Abe switched the
you're the last one to get paid because that's just a fact. If
business' supplies to using recycled paper products
you know what you're doing and you've got the prize in
and safer chemicals, keeping the entire business using
front of you, you work very hard to get to that prize and
these products since that point so that it doesn't become
you will succeed."
an issue again. At the same time, using new trucks and equipment
fact that you may live for weeks and months and maybe
By prioritizing quality customer service, marketing, and standing out from the crowd, Abe Breuer has built a solid
means the vehicles have lower emissions, don't leak,
company that will see continued growth for many years
or otherwise cause pollution issues while in operation.
to come. Explore John To Go's and VIP To Go's websites for
That's just another part of the process of being a top-
more details.
notch, state-of-the-art company.
www.johntogo.com | www.viptogo.com
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MA R C H 2 0 2 1 A M E RI C A N LI Q UI D WASTE 31
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INDEX
Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com
GSBB Services, LLC...................................................... 32 843-535-5712 / www.gsbb.biz
PolyJohn Enterprises.................................................. 35 800-292-1305 / polyjohn.com
American Jetter............................................................ 32 866-944-3569 / americanjetter.com
Imperial Industries Inc............................................... 23 800-558-2945 / imperialind.com
Power Line Industries / Hot Jet USA..................... 32 800-213-3272 / hotjetusa.com
Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com
In The Round Dewatering........................................ 10 317-539-7511 / ITRDewatering.com
Armal Inc........................................................................ 15 866-873-7796 / www.armal.biz
J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com
Bright Dyes.................................................................... 32 800-394-0678 / brightdyes.com
Key Commercial Corp................................................ 10 877-333-4539 / keycommercial.com
Cam Spray...................................................................... 18 800-648-5011 / camspray.com
Masport Vacuum Pump Systems........................... 24 800-228-4510 / mastportpump.com
Com Vac.............................................................................5 800-243-7986 / comvacsystems.com
Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com
Comforts of Home...................................................... 34 877-382-2935 / cohsi.com
Navitas Credit Corp..................................................... 14 800-422-1844 /navitascredit.com
Coxreels........................................................................... 19 800-269-7335 / coxreels.com
Norweco Inc.....................................................................7 800-667-9326 /norweco.com
Dragon Products.......................................................... 21 877-783-5538 / dragonproductsltd.com
NozzTeq.......................................................................... 31 866-620-5915 / nozzteq.com
F.M. Manufacturing..................................................... 13 877-889-2246 / fmmfg.com
Paul Swoyer Septics LLC............................................BC 830-935-4936
Fruitland Manufacturing ......................................... 11 800-663-9003 / fruitlandmanufacturing.com
Peterson Products..........................................................6 800-669-1434 / pipeplug.com
3 4 A MERIC AN L IQUID WA S T E MA R C H 2021
RCS II Inc.....................................................................6, 18 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 25 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 32 800-758-2743 / sales@stampworks.net Transway Systems Inc................................................ 33 800-263-4508 / transwaysystems.com VacCon............................................................................ 29 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com Westmoor Ltd............................................................... 32 800-367-0972 / westmoorltd.com
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MAKE EVERY DAY A LUCKY DAY
PROs that own portable toilets, sinks and hand sanitizer stands from PolyJohn should consider themselves lucky. That’s because our products are time-tested and approved by operators and end-users alike. We’ve got an extensive line of products designed to meet every need. For long-lasting performance and support from a reliable family-owned business, choose PolyJohn.
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