7
MAY 2021
INSIDE Top Four Ways You Can Create Consistent Experiences for Clients Page 8 In The News Page 10
THE HOSE AND FITTINGS EXPERTS
OR D
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MAY 2 0 2 1 A M E R I C A N LI QUI D WASTE 3
MAY 2021 | VOLUME 17 | ISSUE 5
CONTENTS
F E AT U R E S 8 Top Four Ways You Can Create Consistent Experiences for Clients 10 In The News 20 A Step Up: How JW Craft Brings a Bit More to Portable Toilet Services 28 ALW Classifieds 30 Index of Advertisers
CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 A ME RIC AN L IQUID WA S T E MAY 2021
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BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
Top Four Ways You Can
IN THE NEWS
CREATE ACONSISTENT S S O C I AT I O N I N S I D E R EXPERIENCES FOR CLIENTS
SPOTLIGHT
INDEX
In the competitive marketplace of septic, sewer, and portable restroom contracting, customer relationships have never been more important. With infinite possibilities at our fingertips, customer loyalties are constantly in the balance. As such, essential-service businesses must deliver consistent customer experiences.
Recent studies show that only 10% of customers say
to do business with whom they are doing business
that businesses consistently offer positive customer
with, and that pride comes from the ground up. You
experiences. Every decision you make can affect your
want to exude top-level service and credentials to
public standing, and word of mouth is the lifeblood
potential customers, and that cannot be achieved
of thriving businesses today. So let’s break down
without a sound organizational structure.
the top four ways to create consistent consumer
Make sure that you have defined roles for employees
experiences that can help you grow your business.
at both the operational and executive levels. More
Have Defined Organizational Structure
importantly, make sure these roles are designed in
Whether from the front office or the back, consistent customer experiences are all about generating and maintaining loyalty. Customers want to be proud
8 A ME RIC AN L IQUID WA S T E MAY 2021
such a way to improve customer experience. Achieve this by aligning your organization to your customer experience goals. Make sure that your staff and their functions work together to increase efficiency and emphasize customer experience operations
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every step of the way. Additionally, make sure that there is at least one member of the organization specifically designated to customer experience.
Make Data Your Best Friend As the world becomes more reliant on tech, so must businesses that do not want to get left behind. Septic, sewer, and portable restroom contractors are no
...inventions just released this year include additional ways to zap germs, folding decontamination into a variety of everyday technologies...
different. 52% of business owners admit that they are not competitive when it comes to analytics and utilization of available consumer data. But with so much data available, why not use it to your advantage?
Listen to Your Customer!
Widely available AI technologies can help business
One of the gravest errors a business can make is thinking
owners analyze customer feedback and better
that they know everything. As the adage goes: "The
understand customer behavior. This data, in turn, can
customer is always right.” And while that may not be
help better inform your customer experience strategy. AI
entirely true, the worst thing a business can do is ignore
technologies can also apply text analytics to social media
constructive customer feedback.
and email interactions, as well as phone call speech
Services like Yelp and Google Reviews can be extremely
analytics. These analytics can help mitigate past issues
beneficial if utilized properly. What these services -- as
and turn them into positive solutions for the future of
well as Facebook, Twitter, and Instagram -- provide, is
your business.
a heretofore nonexistent direct line of communication
Keep Content Consistent Across All Channels
between business and consumer. Responding to
Consistency in customer experience increasingly comes from the public face of the business. Today, customers engage with businesses across a myriad of channels -phone, website, email, social media. Ensuring credibility in the eyes of the public starts with making sure that all forms of communication present a united front, so to speak. Make sure that all of your content is written in the same voice. It would be disorienting to have website copy, social media branding, and customer service scripting seem as if they were written by three different people for three different companies. Determining the voice of your company will be essential in the quest to stand out from the competition.
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every piece of feedback is important, but what's most important is listening to said feedback. If a customer sees that a business can take feedback, learn from it and then build upon it to provide a more positive customer experience, they are much more likely to stick around. CONSISTENT CUSTOMER EXPERIENCES EQUAL BUSINESS LONGEVITY All of these points are simple adjustments that any septic, sewer, and portable restroom contractor can adapt, and the results will pay dividends. Quarter-to-quarter growth, even month-to-month, should tell the whole story. However, if you are looking for a simple quantifying metric, in customer communications, ask if they would recommend your business.
MAY 2 0 2 1 A M E R I C A N LI QUI D WASTE 9
IN THE NEWS
SUPER PRODUCTS ANNOUNCES DOMAIN CHANGE SPOTLIGHT
A S S O C I AT I O N I N S I D E R
INDEX
Super Products has moved their online presence to www.superproducts.com. MUKWONAGO, Wis. - May 4, 2021, Super Products has
About Super Products LLC: Super Products, an Alamo Group
announced they have moved their online presence to a new
Company, has been a leading manufacturer of vacuum trucks
address: www.superproducts.com. While there are no major
since 1972. All of its units are engineered for a wide variety of
changes to the website’s layout or content, this small change will
applications and designed with the operator in mind. The family of
make it just a little bit easier for partners and customers to find the
trucks continue to be recognized for their high quality, durability
company online.
and ease of operation while being produced with the most
The new domain also means that their email addresses are changing to the format @superproducts.com. All incoming emails
innovative features on the market today. The company is headquartered in southeast Wisconsin and
will work if they are sent to the old addresses. However, the old
has eight rental facilities located nationwide. A network of sales
address will be phased out, so it is important to update their
representatives sells directly to industrial contractors and dealers
contacts in your address books.
partners support municipalities, while the rental facilities offer
If you have links on your website which direct to Super Products, please update them accordingly. Old links and bookmarks will be automatically redirected to www.superproducts.com.
1 0 A MERIC AN L IQUID WA S T E MAY 2021
short- and long-term rentals, as well as parts and full-service
centers for repairs and maintenance. For more information, please visit www.superproducts.com.
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 11
A S S O C I AT I O N I N S I D E R
IN THE NEWS
COXREELS® S P O T L I G H TBIODIESEL REELS
INDEX
Biodiesel is one of the most common alternative fuels in
TSHF). For concentrations above B5, stainless steel plumbing
use today. Chemically named methyl esters, biodiesel is
should be used with Viton seals and non-sparking pawls. For
produced from various sources such as agricultural oils
these circumstances, the following Coxreels products are
(soy, corn, canola, etc.), recycled cooking oil, and animal fats.
recommended: SHF-N-525-BBN, TSHF-N-XXX-BBN, or TSHL-
Due to the reactive nature of biodiesel, consideration
N-635-BBN. In concentrations above B20, Viton seals must be
of seals and materials is needed when choosing a hose
used along with a special hose. The Coxreels product most
reel and plumbing.
suitable for this application is the TSHF-N-620-BBN with the
If the biodiesel concentration is B5 or less, the biodiesel
Flexwing VersaFuel Hose.
will have such small affect that it will behave exactly as standard diesel where no special considerations are needed. For biodiesel concentrations of B5 or less, Coxreels recommends the use of our standard fueling reels (SHF or
TACKLE THE TOUGHEST JOBS WITH QUALITY YOU CAN TRUST!
Coxreels® has remained steadfast and focused on manufacturing high quality professional grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels® takes great pride in designing, building, and PRO GRADE
HOSE, CORD, & CABLE REELS Efficient Septic & Sewer Clean-Up Operations Enhance Worksite Safety
supporting all of their products right here in the U.S.A.
For further information on the Coxreels® biodiesel product line, contact Customer Service at (800) 269-7335 or visit www.coxreels.com..
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You Spoke. We Listened! New Optional One Piece Tank Strong, Solid, Dependable
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 13
A S S O C I AT I O N I N S I D E R
IN THE NEWS
OAKMONT CAPITAL SERVICES INDEX S BROADENS P O T L I G H T SALES AND CREDIT TEAMS
WEST CHESTER, PA, MAY 2021 – Oakmont Capital
works with the documentation department to expedite
Services (OCS) has added an experienced sales
customer applications and contribute to streamlining the
professional and two operations team members to its
funding process.
staff. The additions to the team will expand Oakmont’s industry reach and enable the independent lender
“We’re excited to have all three finance professionals join our team,” said Megan Zoba, VP Docs & Funding.
to continue to provide a
“Mindy will help us expand our
streamlined, efficient application
reach into various industries, while
process for customers.
All three professionals
Jodie and Kristy will support the
will add value to help
application process with credit
The three additions to the team enhance the company’s commitment to service: Mindy Lund, CLFP, joined
us meet our overall business goals.”
and funding approvals. We’re committed to offering customers a first-rate experience when it comes
Oakmont as a Business
to funding, and we can’t do that
Development Officer and
without a strong team behind us.
brings over a decade of finance experience. Working
All three professionals will add value to help us meet our
with diverse clients throughout her equipment finance
overall business goals.”
career, Lund has helped businesses across many verticals, including veterinary, optical, construction, agriculture, titled equipment, and more. At Oakmont, she will help
About Oakmont Capital Holdings
expand the company’s portfolio of clients.
Oakmont Capital Holdings, LLC d/b/a Oakmont Capital
Jodie Schimek, Credit Analyst, has a background in credit, finance, and accounting. Before joining Oakmont Capital Services, she held roles as a credit analyst and business banker and worked as a staff accountant. At Oakmont, she is part of the credit team, helping review and approve customer deals quickly and efficiently. Kristy Doll, Documentation Specialist, has experience in the equipment finance industry as a Sales Assistant and Client Relations Representative. At Oakmont, she
1 4 A MERIC AN L IQUID WA S T E MAY 2021
Services is headquartered in West Chester, PA, with an office in Albany, MN, and is a fast, affordable, reputable solution to equipment financing. Oakmont Capital Services is a direct, independent lender, providing commercial equipment financing and working capital throughout all 50 United States. The professional financing staff at Oakmont has combined experience of over 350 years in the industry and is the reliable choice for today’s financing needs. For more information, visit www.oakmontfinance.com.
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 15
IN THE NEWS
A S S O C I AT I O N I N S I D E R
JETSTREAM LAUNCHES TWINFORCEI N D E X 800 HP WATER-BLASTING UNIT
SPOTLIGHT
Most Advanced Water-Blast System Delivers Optimal Versatility and Performance
HOUSTON (April 13, 2021) – Jetstream, a subsidiary
As the successor to the existing Jetstream TwinForce
of Federal Signal Corporation and an industry-leading
650 hp model, the new product offers higher horsepower
water-blasting manufacturer, today announced the
options resulting in 23 percent more flow. The unit provides a host of available features designed for a wide range of applications including hydro demolition, 2D/3D
The advanced water-blasting system combines power and
tank cleaning, tube/line cleaning, surface preparation, railcar cleaning and more.
versatility on a compact frame by coming equipped with two Jetstream 5200 Bareshaft Pumps on one simplified and integrated trailer. launch of the heavy-duty Jetstream TwinForce™ 800 hp water-blasting unit, the company’s highestproducing water-blast system to date. The advanced water-blasting system combines power
“The TwinForce series has a proven record of performance and success, and we’re noticing that our
and versatility on a compact frame by coming equipped
customers enjoy the versatility it offers,” said Ronnie
with two Jetstream 5200 Bareshaft Pumps on one
Felts, Product Manager for Jetstream. “This new addition
simplified and integrated trailer. The unit can function
to the line provides more advanced flow capabilities
in three different ways, giving operators flexibility to
and delivers the same Jetstream benefits – flexibility,
perform various jobs in the field. Operators can choose
reliability and durability – that customers have come to
to use the unit as a large capacity 800 hp for high-
expect and can yield even greater productivity in the
flow applications, as an independent 400 hp unit with
most demanding environments.”
the secondary unit that serves as a back-up or as two
Beyond power and versatility, the Jetstream TwinForce
independent units running at different pressures or
800 hp offers simplified servicing to cut downtime and
applications.
boost efficiency. Built with the interchangeable and continued on page 18
1 6 A MERIC AN L IQUID WA S T E MAY 2021
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 17
Bio-Septic Boost
A Drainfeild Soil SPOTLIG H TRestorative Sodium is the REAL problem. Septic Drainer drives sodium OUT of the soil.
SeptiMarker
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Pressure Washers & Drain Jetting Equipment
We Custom Build Machines To Your Specifications! STB Series
Trailer-Mounted Drain Jets
proven Jetstream UNx™ fluid end technology, the unit is designed to easily convert operating pressures from 6,800 to 40,000 in minutes. An additional key advantage includes in-the-field maintenance
I repairs N D Eand X conversions without any special tools or torqueing. Delivering greater operator ease, the water-blasting unit comes equipped with dual slave sealed control panels that allow operation on either side of the unit. The Jetstream TwinForce 800 hp unit delivers new and enhanced advantages including improved
WHEN RELIA
onsite towing with a lower center of gravity and a
durable, galvanized frame that provides top-of-the-
Choos
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include reduced deck height, yielding easier access
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to pump components while performing routine
maintenance. Plus, geared jack stands provide more
efficient adjustment and leveling and upgraded rigid hard pipe connections improve durability. Extensive inventory for quick
delivery • Produc
The Jetstream TwinForce 800 hp comes with
STB4012K
18,999
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• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose
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STB2712K
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• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose • DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels
• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose
STB3708K
13,299
$
• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose
STB4007K
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• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose
TT4025HZ-35 $ 52,995
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A S S O C I AT I O N I N S I D E R
IN THE NEWS
Founded in 1976, Jetstream is an industry-leading manufacturer of industrial high-pressure waterblasting solutions for a wide range of applications. Headquartered in Houston, Texas, the company
PM80T Vacuum Pumps
offers a complete line of skid and trailer-mounted Free Air Capacity Rotation Speed pump units, control fittings, 414 CFMguns, valves, hoses, 1,100 rpm replacement parts andpump nozzles. Jetstream has • Longer lifeToday, thanks to an innovative design that minimizes component worldwide distributors and is a subsidiary ofwear Federal
1 8 A MERIC AN L IQUID WA S T E MAY 2021
This System
1 opt and
Signal Corporation’s Environment Solutions • Reduced fuel consumption dueGroup. to increased efficiencies from the lower truck rpm Learn more about Jetstream and its products at www. • Ready to mount packages available waterblast.com.
• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes
Ne
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Outside of the US call 636-584-8844 Visit us online at www.morousa.com Vi si t Us
continued on page 18
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 19
SPOTLIGHT
INDEX
A Step Up:
How JW Craft Brings a Bit More to Portable Toilet Services When Jennifer Corrigan, VP, and co-
portable restroom startup. Six months
owner of JW Craft, wanted to get out of
later, Ms. Corrigan stepped into a sales
the hospitality rat race of working nights,
role, then VP. When the owners sold in 2014
holidays, and weekends, she went into
to an unknown third party, she worked
event planning and then received a cold
through a business development role and
sales call in her office from a childhood
then left to start JW Craft with Jerry Craft
associate who was representing a new
and John Nebus. continued on page 22
2 0 A MERIC AN L IQUID WA S T E MAY 2021
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your premier
tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead. • Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!
OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel. We’ve built over 150,000 tanks and counting.
We have stock on the ground ready to go to work for you!
Custom options available! Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.
continued on page 24
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Imperial Industries Inc.
MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 21
SPOTLIGHT
INDEX
START WITH SOLID TEAMWORK AND BUILD COMPANY CULTURE Originally started in the 1980s by Jack Craft, the business was bought out by Jerry, one of Jack's sons, as well as John, one of Jerry's lifelong best friends. Starting out as good friends of Corrigan's, the team has set up a solid relationship built on professional trust. Before Corrigan had even become the owner, she would tap the two more experienced owners for advice. “I would sub-rent equipment from them and when they had an event that was new or even to double-check where they stood with man-hours/rates etc. They could consult with me for feedback without fear that I would
"Every role within our organization is important. We compensate well, we treat employees with respect, we empower them, and encourage advancement. We collaborate as a team because we are a team,"
turn around and try to win that event away from them,” she mentioned during our interview.
This professionalism and respect have been a strong part of the company culture since JW Craft was started. This culture is a big part of how they're able to retain much of their team, most of whom have been with the
company for a very long time. "Every role within our organization is important. We compensate well, we treat employees with respect, we empower them, and encourage advancement. We collaborate as a team because we are a team," Ms. Corrigan mentions. In addition to JW Craft, Jerry and John also co-own a hardware store, leaving Jennifer in charge of most continued on page 24
2 2 A MERIC AN L IQUID WA S T E MAY 2021
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TriFlow 825 ■
■
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Ideal for:
Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm
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Cleaning & Washing
Flexible Options & Installation Coolest Blower Temperatures in it’s Class More Energy Efficient vs. Other Straight Lobe Blowers
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 23
SPOTLIGHT
INDEX
of the daily work of the business. That being said, they aren't absentee owners by any stretch of the imagination. She mentions during our interview, “Jerry and John come to the office almost daily to help with any operational challenges regarding technicians, service trucks we may run into. We collaborate on the business's financial health, and we base our decisions on purchases operational need.” Another team member is Melanie Sandy, General Manager and a 20-year veteran of the business, Paul Maysonet who has gone from service tech to Operations Manager in five years, Albert Gurerro who won PSAI's 2019 Service Technician of the Year Award and provides valuable insight into new products. FLEET MATTERS The company uses a mix of PolyJohn, Poly Portable/ Satellite, and Armal Wave equipment, providing them with the opportunity to customize what they have to each customer's specific needs. Most of the trucks are 1500 waste/500 water, with a few 1600 waste/400 water, with some smaller steel- and aluminum-tank trucks as small as 700 waste/350 water. Trucks are purchased through Amthor, Satellite, Engine & Accessories, Crescent Tank, and Keith Huber/Hol Mac. They also have a fleet of restroom trailers including AmeriCan Engineering, A Restroom Trailer, JAG, and Satellite. The company is also working on a software upgrade to meet the demands of digital transformation by allowing customers to pay online. continued on page 26
2 4 A MERIC AN L IQUID WA S T E MAY 2021
Vi si t Us
UNEARTHING . �··s1 · --. --
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The mighty X-Cavator ™ from Vac•Con® provides you the ability to safely excavate around delicate underground utilities with precision and performance never before seen.
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SPOTLIGHT
INDEX ORGANIC GROWTH The company is strongly focused on guaranteeing strong, reliable customer service. This resonates with their customers and keeps them coming back for service time and again. Tied in with the company's culture of respect and professionalism, this dedication allows them to grow organically, through word-ofmouth and referral services.
Corrigan mentions how communications play an important role in the company's daily operations and growth, requiring their operations to remain flexible. "Customers communicate via email, phone calls, and sometimes text messages. JW Craft is key on communication. We all stay informed on what's going on in each area of the business. It's very important the left-hand knows what the right hand is doing at all times. We are in tune with our community. We stay informed through local associations, political news, local news, and communicating with our customers." UPCOMING CHALLENGES As with any company, JW Craft faces its own challenges. It has already put into place one of the more difficult to deal with, which is managing environmental issues. She notes that the company's success is in place by having procedures to avoid contamination, having spill kits on each truck, properly maintaining their vehicles, and only transporting portable restrooms empty. The biggest challenge she sees is growing as more people relocate to the state and more companies are formed and grow. "No matter which industry you're in, this happens all the time all over the globe. We just focus on what we do and do it the best we can.”
2 6 A MERIC AN L IQUID WA S T E MAY 2021
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MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 27
M A R K E T P L A C E : N AT I O N A L
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Turn sales@stampworks.netAround Time
All Enquires pleas e contact
Pamela Atherton, President INSPECTION CAMERAS GSBB Services, LLC
®
DELIVERED PRICE
Most Versatile Jetter On The Market! THANK YOU
• 35 HP Vanguard On Sale For Only • Remote Control $ • Cleans Drains from 2”-8”+
24,995! 24 995!
Fully loaded! Call for details!
1-800-213-3272
843-535-5712 ARE OUR www.gsbb.biz
ONLY BUSINESS!
Specify Red & White or Black
Un contacto en Espanol: llama al:
800.786.9274
ERICKSON
973-478-0893
Tank & Pump
DYNAMIC REPAIRS 40 Arnot St., Unit 20 Lodi, NJ 07644
dynamiccablerepairs@yahoo.com
www.dynamicrepairs.net
2 8 A MERIC AN L IQUID WA S T E MAY 2021
375 375 399 579 599
$ $ GX160QX - 5.5HP $ GX200QX - 6.5HP $ GX270QAG - 9HP $ GX390QA - 13HP GX120QX - 4HP
THANK YOU
W E
509.785.2955 Vi si t Us CALL FOR UPDATED LIST OF
WE’RE IN THIS TOGETHER
You perform an essential service, and so many people depend on you to deliver. Rest easy, knowing you can continue to depend on us and our quality builds. Thanks for all you do. Be safe & know we’re always thinking of you.
CUSTOM BUILT. DRIVEN BY YOU. 314 Lake Avenue N., Hamilton, ON L8E 3A2 | t: 800-263-4508 | e: sales@transwaysystems.com | www.transwaysystems.com
INDEX
Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com
Imperial Industries Inc............................................... 21 800-558-2945 / imperialind.com
Power Line Industries / Hot Jet USA..................... 28 800-213-3272 / hotjetusa.com
American Jetter............................................................ 28 866-944-3569 / americanjetter.com
In The Round Dewatering........................................ 10 317-539-7511 / ITRDewatering.com
RCS II Inc.....................................................................6, 18 518-812-0000 / septicdrainer.com
Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com
J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com
Armal Inc........................................................................ 13 866-873-7796 / www.armal.biz
Key Commercial Corp................................................ 10 877-333-4539 / keycommercial.com
Bright Dyes.................................................................... 28 800-394-0678 / brightdyes.com
Masport Vacuum Pump Systems........................... 26 800-228-4510 / mastportpump.com
Cam Spray...................................................................... 18 800-648-5011 / camspray.com
Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com
Com Vac.............................................................................5 800-243-7986 / comvacsystems.com
Navitas Credit Corp..................................................... 24 800-422-1844 /navitascredit.com
Comforts of Home...................................................... 30 877-382-2935 / cohsi.com
Norweco Inc.....................................................................7 800-667-9326 /norweco.com
Coxreels........................................................................... 12 800-269-7335 / coxreels.com
NozzTeq.......................................................................... 27 866-620-5915 / nozzteq.com
F.M. Manufacturing..................................................... 15 877-889-2246 / fmmfg.com
Paul Swoyer Septics LLC............................................BC 830-935-4936
Fruitland Manufacturing ......................................... 11 800-663-9003 / fruitlandmanufacturing.com
Peterson Products..........................................................6 800-669-1434 / pipeplug.com
Westmoor Ltd............................................................... 28 800-367-0972 / westmoorltd.com
GSBB Services, LLC...................................................... 28 843-535-5712 / www.gsbb.biz
PolyJohn Enterprises.................................................. 31 800-292-1305 / polyjohn.com
WWETT '21..................................................................... 19 wwettshow.com
3 0 A MERIC AN L IQUID WA S T E MAY 2021
Robuschi ........................................................................ 23 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 28 800-758-2743 / sales@stampworks.net The Water Expo 2021................................................ 17 (305) 412-EXPO (3976) / TheWaterExpo.com Transway Systems Inc................................................ 29 800-263-4508 / transwaysystems.com VacCon............................................................................ 25 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com
Vi si t Us
Better Times are on the Horizon Throughout 2020 and so far in 2021, we’ve all gone through rough patches. But Spring is here, and it looks like brighter times are ahead as we get closer to Summer.
In fact, this could be one of the biggest years yet for PROs, and we will be here to support you in every way we can.
2500 GASPAR AVE., WHITING, IN 46394 w w w. a mer ica nliquidwa ste.co m
pjALW.com | 800.292.1305
DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com
MAY 2 0 2 1 A M E RI C A N LI QUI D WASTE 31
3 2 A MERIC AN L IQUID WA S T E MAY 2021
Vi si t Us