American Liquid Waste - June 2021

7

JUNE 2021

INSIDE Customer Communication Tools Page 8 Insurance Essentials Tools Page 10 In The News Page 14 Remote Fleet Management Page 22

THE HOSE AND FITTINGS EXPERTS

OR D

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HOSE PRODUCTS, INC.

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 3

JUNE 2021 | VOLUME 17 | ISSUE 6

CONTENTS

F E AT U R E S 8 3 Essential Customer Communication Tools 10 Insurance Essentials Every Septic, Sewer, and Portable Restroom Contractor Needs to Succeed 14 In The News 22 The Rise of Remote Fleet Management 24 Royal Restrooms: High-End Restroom Trailer Rentals in Seattle WA 32 ALW Classifieds 34 Index of Advertisers CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

4 A ME RIC AN L IQUID WA S T E JU NE 2021

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12/19/12 4:57 PM

BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

3 Essential

CUSTOMER

IN THE NEWS

A S S O C I AT I O N I N S I D E R

COMMUNICATION

TOOLS

SPOTLIGHT

INDEX

Running a business requires a great deal of care

operational tool? Sure, you may have a mailing

and coordination, particularly when it comes

list for your business or even sent quick notes to

to ensuring that your customers know what's

customers with an invoice or order confirmation.

happening on a regular basis. While previous

Did you know that each engagement with your

generations might rely only on word-of-mouth

customer is an opportunity to upsell or cross-

advertising, billboards, or newspaper ads to get the

promote new business?

word out about a sale, there are plenty of newer

There are a few different tools that are easy to

options for companies with digital marketing

use that can help automate your selling processes,

capabilities. Here are three of the best ways to

such as MailChimp, MyEmma, or even HubSpot

leverage technology to stay in touch with your

for larger or more sophisticated organizations. All

customers.

of these tools integrated well with your website

Welcome Emails 1. Automated for New Customers

and are quite easy to get started with -- so you can be improving your customer communication in

Are you fully leveraging the power of email

no time! Send a quick welcome and onboarding

communication -- or simply using it as an

email to clients with their first project, letting

8 A ME RIC AN L IQUID WA S T E JU NE 2021

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them know key contacts and how to best work with your organization. Your clients will be thrilled and

2.

sending you more referrals in no time!

See the Power of Social Communications Social media can be plenty of fun and a great way to keep in touch with distant family and friends.

However, it's also an extremely powerful tool for

Today's consumers are incredibly reviews-driven, often looking to ensure a new partner has positive reviews before making a phone call or buying decision.

business when properly leveraged. Companies that can weave social media into their customer

process, you're helping build future sales for your

communication strategies are finding that

business.

customers like to engage in these platforms.

The challenge is ensuring that you're picking the

Today's consumers are incredibly reviews-driven, often looking to ensure a new partner has positive

right platforms for engagement. For most septic,

reviews before making a phone call or buying

sewer, and portable restroom companies, LinkedIn

decision. When you're actively watching your

may be the ideal social media to help grow your

reviews on Google, Yelp, and other major review

business. Not only will you find interested partners

networks, you can be prepared to respond to either

simply by posting positive stories about your

positive or negative comments in an appropriate

business, but you can also offer advertising and

way. When your prospective clients see that you're

content marketing that will ensure local companies

taking the time to address any concerns or positive

know about the value of your products and

comments, it sends the message that you care

services. Help educate your audience and connect

about your customers.

on the platforms they are already using to look for

You might even find that you're able to bring

work-related information and you're scoring a big

back an unhappy customer if you're willing to

win in terms of productive use of your time and

make things right for them! Take a deep breath

Out and Request Reviews 3. Reach (And Then Respond!) advertising dollars.

Online reviews may not be something you consider a "normal" method of communicating with your customers. This incredibly powerful tool allows you to engage with your current customers as well as the community as a whole -- without any outlay of marketing or advertising dollars! If you add a

and consider a negative review to be a gift -- an opportunity for you to find something that is wrong or at least "not right" for your clients and fix it.

No matter how you choose to communicate, what's vital is that you are positive and consistent in your messaging. Be sure to maintain a professional yet approachable tone, always keeping in mind that your message could be shared with a much broader group of people than you might expect!

request for reviews to your final billing or service

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 9

BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

IN THE NEWS

Every Septic, Sewer, and Portable Restroom Contractor INDEX Needs to Succeed

SPOTLIGHT

S

eptic and sewer contractors work hard to ensure every home and business owner maintains safe

Insurance Essentials

A S S O C I AT I O N I N S I D E R

LIABILITY RISKS FOR SEWER, SEPTIC, AND PORTABLE RESTROOM CONTRACTORS

and healthy operations. Properly maintained and

Specialty septic and sewer contractors are called in

cleaned septic systems ensure homeowners don't

to install, repair or replace private septic systems or

experience backups that could push raw sewage back

municipal sewer systems. Their role is to dig up and

into their homes. Sewer contractors keep the waste

remove underground tanks, pipes, and other related

treatment systems in our cities and town working

waste disposal equipment. Underground work often

without a hitch. Portable restroom providers play an

exposes broken lines and leaky tanks. If waste is spilled

essential role in maintaining the health and safety

during the job, the contractor could face liability

of construction workers while they are on the job

exposure. If waste is spilled during transportation,

site. Each of these jobs comes with various risks that

the contractor may also be held liable. This work is

could bankrupt the business owner if they do not

often dangerous, and workers may be injured. All

have the proper insurance coverage. Some owners

of these risks expose the contractor to lawsuits and

believe a general liability policy will provide adequate

civil or even criminal fines. Without proper liability

coverage. This article will review special insurance

insurance, contractors will pay fines and legal fees out

options for sewer, septic, and portable restroom

of their own pockets. All contracts require a minimum

contractors. This article is not meant to provide legal

amount of general business liability and worker’s

or professional advice and all readers should refer to

compensation insurance. These umbrella policies may

their insurance carriers and legal counsel for specific

not provide adequate coverage, potentially leaving the

recommendations.

business responsible for millions of dollars in costs. continued on page 12

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total waste handling solutions

SEVERE-DUTY OPEN TOP CONTAINER

Single and Two Container Roll-off Trailers

Liquid Tight Containers

Roll-off Hoists

Trash/Solid Waste Containers

Vacuum Trailers

Vacuum Boxes

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VACUUM TRAILER

J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 11

BUSINESS CORNER

TECH NEWS

TYPES OF INSURANCE

P R O D U C T W AT C H

General Business Insurance

All contractors carry general business liability insurance

A S S O C I AT I O N N E W S

...the contractor may be named in

and need to provide evidence of insurance to bid and

lawsuits from government or private

work on construction projects. This insurance covers

environmental parties. Defending

general business risks such as contracts, errors, and omissions, property, and non-employee personal injury

IN THE NEWS

claims. Every insurance policy includes a deductible amount the insured pays in case of a claim. The amount varies depending on the policy, and the higher the deductible, the lower the monthly premium costs. This insurance provides the bare minimum coverage and specialty contractors will need additional insurance to

SPOTLIGHT

cover risks specific to their industry.

Worker’s Compensation Insurance Employment laws require contractors to provide worker’s compensation coverage. This insurance pays for medical costs when employees are injured on the job. The premiums are based on the type of job the employee does and the risks involved in the occupation. Office workers are less at risk than employees working in confined spaces or on excavation projects.

Automotive and Truck Insurance Automobiles, trucks, and construction equipment are vital assets to septic, sewer, and portable restroom contractors and need to be protected by auto or vehicle insurance. This coverage includes accident damage caused by other vehicles, comprehensive damage when other vehicles are not involved, and medical payments.

Pollution Liability Septic and sewer contractors deal with hazardous and toxic waste and other chemicals that damage the environment if spilled. When doing remediation or clean-up work, septic contractors often remove or replace inground tanks. If those tanks leak, the

1 2 A MERIC AN L IQUID WA S T E JU NE 2021

against these lawsuits is costly, and A S S O C I AT I O N I N S I D E R

if contractors do not have specific coverage, they may find themselves responsible for legal costs... contractor may named in lawsuits from government IN D be EX or private environmental parties. Defending against these lawsuits is costly, and if contractors do not have specific coverage, they may find themselves responsible for legal costs, fines, and other expenses. Portable restroom contractors may spill waste during clean-out operations, leaving them at risk of liability. Pollution and pollution transportation policies provide additional coverage in case of a rare spill or waste leakage event.

CONCLUSION Specialty contractors have unique job-related risks and require specialized insurance to protect their businesses from these risks. Sewer, septic, and portable restroom contractors need to consider the risks in their industries and protect their financial and business operations with adequate insurance. Contractors with only standard umbrella policies may leave themselves exposed to substantial costs, legal fees, and fines.

Sources https://www.amwins.com/resources-insights/article/ commercial-umbrella-standalone-or-follow-form https://www.iamagazine.com/magazine/issues/2021/ february/pollution-liability-cleaning-up-toxic-practices

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 13

IN THE NEWS

A S S O C I AT I O N I N S I D E R

INDEX COXREELS® OFFERS NEW OPTIONS FOR THE CHALLENGER SERIES REELS

SPOTLIGHT

Coxreels is proud to introduce the new roller bracket

drums. For 17" disk Challenger models, the roller bracket

assemblies for the Challenger Series. The function of

assembly is available for 8"wide drums, 12.5" wide drums,

the roller bracket, as it is on other models such as the

and 18" wide drums.

1125-Series and the 1175-Series, is to assist in guiding the hose during both extension and retraction. The roller bracket assembly is available only in a 4-way upper roller format, due to the compact size of the Challenger platform.

For 12" disk Challenger models, the roller bracket assembly is available for 8" wide drums and 12.5" wide

Coxreels® has remained steadfast and focused on manufacturing high quality professional grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels® takes great pride in designing, building, and supporting all of their products right here in the U.S.A.

For further information on Coxreels® roller bracket assemblies, contact Customer Service at (800) 269-7335 or visit www.coxreels.com.

1 4 A MERIC AN L IQUID WA S T E JU NE 2021

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You Spoke. We Listened!

New Optional One Piece Tank Strong, Solid, Dependable

» 60 Gallon Tank » One Piece » Easy to Assemble » Easy to Clean

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 15

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

NEW LITTLE GIANT® 16G SERIES 1 HP GRINDER PUMP BRINGS VERSATILITY AND VALUE TO MARKET

Fort Wayne, IN – Franklin Electric Co., Inc.

while the discharge is customizable to a contractor’s

(NASDAQ: FELE) announces the launch of the new

needs. Installers can choose to use the 1-¼" discharge

Little Giant 16G Series, a heavy-duty 1 hp grinder

or utilize the 2" adapter pre-assembled to the pump.

pump designed to deliver serious power as a new

This versatile option makes the 16G series the ideal

or replacement pump for the most challenging

drop-in replacement for any effluent or sewage pump

residential and light commercial wastewater

struggling with clogs and binding, regardless of

applications. This new pump is available in both 115V or 230V

discharge size.

Built-to-last, the 16G features a silicon carbide

models and delivers trusted Little

mechanical seal that provides up to six times longer

Giant performance and versatile

seal life with lower thermal expansion and higher

features that set it apart from the

abrasion resistance when compared to carbon-

competition.

ceramic seals. Furthermore, the 20' power cord is easily

While the 16G reintroduces Little Giant to the grinder pump market, it delivers the reliability, versatility, and high-

replaceable and is sealed at the connection point for unit protection against water.

Both 115V and 230V options are offered with vertical and tethered float switch options and are all backed by a three-year warranty.

quality construction that customers have come to trust from the brand. In testing, the pump has already

About Franklin Electric

demonstrated its performance is superior to others

Franklin Electric is a global leader in the production

in its class. The cutting mechanism produces over

and marketing of systems and components for the

745,000 cuts per minute and is based on the patented

movement of water and fuel. Recognized as a technical

design used in larger Franklin Electric models for proven performance. The forceful 1 hp class F motor provides optimal power to prevent flushables and other debris from clogging and causing downtime,

1 6 A MERIC AN L IQUID WA S T E JU NE 2021

leader in its products and services, Franklin Electric serves customers around the world in residential, commercial, agricultural, industrial, municipal, and fueling applications.

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 17

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

NEW RIDGID® PIPE SAW BOOSTS JOB SITE EFFICIENCY WITH CLEAN, SQUARE CUTS FAST BUILDING PROJECT

Cut 10-inch schedule 40 pipe in just over a minute with this purpose-built pipe saw from RIDGID, a part of Emerson’s professional tools portfolio

ELYRIA, OHIO – May 24, 2021 – RIDGID®, a part of Emerson’s professional tools portfolio, introduces a new tool for cutting pipe quickly and efficiently: the Pipe Saw. Whether in the fab shop or in the field, the fully transportable Pipe Saw cuts 1-inch to 12-inch pipe up to a ½-inch wall thickness.

Conveniently placed handlebars and feed rate speed monitoring with LED interface enable easily controlled rotation from a comfortable, ergonomic position. Built-in handles and dedicated cord wrap provide easy portability.

“Since introducing the RIDGID B-500 Transportable Pipe Beveller a few years ago, RIDGID saw a need for a portable cutting solution. Our new Pipe Saw is the answer and ideal complement,” said Larry Feskanich, Designed for versatility, the Pipe Saw is configured

senior global marketing manager, pipe fabrication,

to cut steel and stainless steel and with a quick switch

RIDGID for Emerson. “The speed and efficiency in

to one of the optional blades it can cut plastic and

making quality cuts, paired with its ergonomic and

cast steel. Eliminating the need to struggle with gas

easily transportable design, make the RIDGID Pipe

tanks, open flames, or handle loose tools, the Pipe Saw

Saw an ideal cutting solution.”

secures to the pipe with a rugged 3-point roller system that sets up and cuts up to 12-inch pipe in minutes.

1 8 A MERIC AN L IQUID WA S T E JU NE 2021

The Pipe Saw comes backed by the RIDGID full lifetime warranty.

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provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/ professionaltools for more information.

About Emerson Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy To purchase or learn more about the Pipe Saw, contact

and operating costs. Our Emerson Commercial and Residential

your local distributor, visit RIDGID.com, or call toll-free:

Solutions business helps ensure human comfort and health,

1-800-4RIDGID.

protect food quality and safety, advance energy efficiency, and

Emerson’s professional tools business, which includes RIDGID as well as the Greenlee® and Klauke® brands,

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create sustainable infrastructure. For more information visit Emerson.com.

J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 19

IN THE NEWS

A S S O C I AT I O N I N S I D E R

COMMERCIAL CREDIT GROUP INC. I N D E X CLOSES $75 MILLION SENIOR UNSECURED NOTES OFFERING

SPOTLIGHT

Charlotte-based equipment finance company closes inaugural NAIC 1 equivalent investment grade offering.

CHARLOTTE, NC (May 19, 2021) – Commercial

reception and the underlying rating of our notes

Credit Group Inc. (CCG), an independent commercial

is reflective of the hard work of our employees,

equipment finance company, today announced

the performance of our portfolio, as well as the

the closing of a private placement of $75,000,000

durability of our business model. We have never

aggregate principal amount of senior unsecured

been better positioned to grow with and serve our

notes. The notes are NAIC 1 equivalent and due May

customers.”

2026. The notes were placed with a broad group of institutional fixed income investors, including insurance companies, asset managers and banks.

About Commercial Credit Group Inc.:

Piper Sandler & Co. served as the sole placement

Commercial Credit Group Inc., a wholly owned

agent for the offering.

subsidiary of Commercial Credit, Inc., is an independent commercial finance company that provides e quipment loans and leases to small and mid-sized businesses in

“The market’s eager reception and

the construction, fleet transportation, machine tool and manufacturing and waste industries. The company’s

the underlying rating of our notes

sales force is located throughout North America. CCG is

is reflective of the hard work of our

offices in Buffalo, NY and Naperville, IL. CCG Equipment

employees, the performance of our portfolio, as well as the durability of our business model.

headquartered in Charlotte, NC and operates full-service Finance Limited services the Canadian Provinces of Ontario, west to British Columbia, from its Canadian headquarters in Hamilton, Ontario. For more information, please visit www.commercialcreditgroup.com.

“The notes offering marks a key milestone for CCG as we enhance our liquidity profile and further diversify our capital structure,” said Dan McDonough, co-founder and CEO of CCG. “The market’s eager

2 0 A MERIC AN L IQUID WA S T E JU NE 2021

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continued on page 18

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 21

advertorial

THE RISE OF

REMOTE FLEET MANAGEMENT Managing a fleet of road-going vehicles is a complex and challenging process. Keeping up to date with ever-changing regulations, staying in control of fuel costs, insurance premiums, and maintaining safety are all demanding and time-consuming tasks.

O

ver the last decade, technology has played a huge role in helping to streamline the fleet management process and improve safety

standards. This includes the introduction of vehicle CCTV, which has been utilized across a variety of sectors such as public transport, delivery fleets, and emergency vehicles.

Fleet managers are recognizing the important role vehicle camera and CCTV systems are playing

By fitting vehicle CCTV with 4G connectivity, like Brigade’s MDR with BRIDGE, fleet managers can live track vehicles, providing numerous benefits for operators.

in improving road safety, reducing accidents, and removing common hazards. A survey of 245 fleet

than ever. This is especially true when it comes to

experts by Brigade Electronics revealed that 73%

managing large fleets with multiple vehicles that are

confirmed that they considered vehicle safety systems

traveling state to state or across borders. By fitting

to be pivotal to aiding driver visibility and preventing

vehicle CCTV with 4G connectivity, like Brigade’s MDR

collisions.

with BRIDGE, fleet managers can live track vehicles,

While vehicle CCTV has been available for many years, improvements in functionality and usability, such as

providing numerous benefits for operators.

"This includes location tracking so that managers

4G connectivity, are paving the way for a rise in remote

can find their fleet anytime and anywhere,

fleet management resulting in greater efficiency,

geofencing capabilities so managers can identify

reduced costs, and enhanced safety for operators.

when vehicles are entering or leaving specific areas,

Corey Heniser, a vehicle safety expert at

and trigger warnings that instantly notify fleet

Brigade Electronics INC, said:

managers of incidents. For drivers, they can also send

“Fleet managers are requiring more flexibility

an instant notification in the event of an emergency.

2 2 A MERIC AN L IQUID WA S T E JU NE 2021

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Bio-Septic Boost

A Drainfeild Soil Restorative

All these features greatly improve the fleet management

Sodium is the REAL problem.

experience and improve safety both on and off the road."

Septic Drainer drives sodium OUT of the soil.

As well as supporting fleet management, fitting vehicle

insurance claims, providing protection for drivers who

Pressure Washers & Drain Jetting Equipment

incident, providing irrefutable evidence in the case of accidents and legal proceedings, and encouraging driver best practice, resulting in less vehicle damage and fewer vandalism and offers peace of mind for Like passengers and Us On drivers.

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One company that has benefited from fitting remote managed vehicle CCTV to its fleet is Wyvern Cargo.

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The company, which provides distribution services and warehousing to industrial sectors, chose Brigade's MDR cameras along with its fully managed 4G cloud service,

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physically enter the vehicle or wait for it to return to the Trevor Green, Transport Manager of Wyvern Cargo, said: “I was immediately impressed with the quality of Brigade’s overall package. Being able to ‘dial in’ and see every angle of anPortable incident Restroom instantly has made reporting • 2000-Gallon Aluminum Truck (1500x500) • Fruitland 344are Vacuum Pump much simpler.

Details not being missed and incidents • DC10 Washdown Pump with Hannay Hose Reel can be reported to our insurers within minutes. The • Dual Service with Left Side Work Station tracking feature also helps us to pinpoint the footage

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• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose

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live-streamed from the recorder without having to depot.

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BRIDGE. This allows data to be instantly accessed and $

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may have been wrongly accused as the cause of an

accidents. Additionally, vehicle CCTV also helps to deter

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CCTV provides a range of other benefits. These include improving driver training, providing proof against

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• DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels

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• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose

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• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose

TT4025HZ-35 $ 52,995

$ ‘20 PETERBILT 337 121,500 we need using time and location, meaning we don’t use

too much data. For instance, if the accident happened at around 13:00 hours, we could locate it right away.”

• 2500-Gallon Aluminum Tank • NVE 607 Vacuum Pump • Large Aluminum Toolbox

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• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes

J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 23

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This System

INDEX

SPOTLIGHT

Royal Restrooms:

High-End Restroom Trailer Rentals in Seattle WA

Royal Restrooms is a standout

managing partners have been in the

organization among its peers and

business for between 35 and 40 years.

partners. They have one of the most

That means they have been working

experienced and well-trained teams that in liquid waste removal and portable we’ve had the chance to review here at

restroom rentals nearly since these

American Liquid Waste Magazine. The

mobile facilities were first invented. continued on page 26

2 4 A MERIC AN L IQUID WA S T E JU NE 2021

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your premier

tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead.

• Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!

OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel.

We’ve built over 150,000 tanks and counting.

We have stock on the ground ready to go to work for you!

Custom options available!

Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.

continued on page 24

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Imperial Industries Inc.

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SPOTLIGHT

INDEX

THE ROYAL RESTROOMS TEAM The five working members of the organization have six degrees from prestigious academic institutions

David Ray, co-owner and

between them, which is even more impressive when

managing partner, is a 35-year

you consider the amount of working experience they

veteran of the liquid waste business

also have.

David Ray, co-owner and managing partner, is a 35-year veteran of the liquid waste business with experience in real estate. His real estate expertise gives him special insights working with customers and clients in their decision-making process involving when and

with experience in real estate. His real estate expertise gives him special insights working with customers

how to use portable restrooms.

and clients....

Likely the youngest member of the team, Giles Ray, manages scheduling and delivery. He has a bachelor’s degree in geology, which makes him uniquely qualified

to advise Royal Restrooms on the placement and installation of permanent and semi-permanent assets.

Daniel Baker might be called the strong man of the team. He manages teams delivering the weekly pumping service for rental restroom facility customers.

He is also in charge of maintaining the company’s fleet of trailers and vehicles.

The general manager, Ross Dorn, is the newest member of the Royal Restrooms family. He is responsible for sales, financial operations, and marketing. He also has a wealth of real estate knowledge and experience, which makes him very adept in this role.

Finally, we come to the senior manager and coowner, Gregor Miller. Gregor brings over 40 years of experience to the business with many years of real estate knowledge and a bachelor's from the University of Washington.

THE ADVANTAGES OF REAL ESTATE EXPERIENCE IN PORTABLE RESTROOM RENTALS As Gregor and Ray explain, any good real estate investor worth his salt can easily tell you how the crossover of real estate experience and top-quality bathroom trailer continued on page 28

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 27

SPOTLIGHT

INDEX

...it’s necessary to be able to spend time on the site, survey the land, assess the property, consult with architects and engineers, as well as other contractors and professionals. rentals can be a wonderful asset. For a start, real estate development and property investing are rarely a sure-fire thing. Everyone involved in the transaction has to weigh the pros and cons of the deal carefully.

At the end of the day, few major land and property transactions are completed without winners and losers.

For those looking into putting a large sum of money down on a project, it’s necessary to be able to spend time on the site, survey the land, assess the property, consult with architects and engineers, as well as other contractors and professionals. In short, it means someone is going to have to use the facility. So it is much better to be able to remain on-site, weigh options carefully and make a well-informed decision.

Even after contracts are signed and everyone involved knows where they stand, then it’s time for the construction teams to move in, and they’re going to benefit from convenient facilities as well.

ROYAL RESTROOMS MOBILE BATHROOM RENTAL SERVICES With their unusual skill set, the Royal Restrooms team has made portable restroom rentals their specialty. They designed their portable restrooms to be the perfect match for their market niche. With brightly lit interiors, a stylish décor, large mirrors, full climate control with heating and cooling, and spacious countertops, as well as fully functional toilets, they are the perfect asset for longterm projects. continued on page 30

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UNEARTHING . �··s1 · --.

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The mighty X-Cavator ™ from Vac•Con® provides you the ability to safely excavate around delicate underground utilities with precision and performance never before seen.

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 29

SPOTLIGHT

INDEX Royal Restrooms wanted to create facilities that are convenient and luxurious, but they also wanted to build a portable bathroom that would become a new standard in public health.

With particular concern about public health issues stemming from the events of 2020 and 2021, Royal Restrooms wanted to create spacious toilet trailers.

Why? Because with space comes a reduction in the likelihood of invading the privacy of others as well as the risk of cross-contamination. It’s a lesson the senior team has taken from their long real estate experience.

Because they know that elbow room is the number one thing that separates a mediocre structure from a spectacular one.

SERVING SEATTLE WA & VANCOUVER SINCE 2004 Perhaps the most interesting thing about Royal Restrooms is the fact that they didn’t get their start in septic maintenance. Rather, they have come to the portable restroom market via real estate. To date, they are the only such company we have reported on. It’s an excellent way to facilitate the making of big property deals. But, naturally, they do much more than this.

Like any good portable restroom rental provider, they serve weddings, expos, concerts, and other public events with their high-quality restroom trailers with superior-grade-sanitation standards.

Their trailers come in three formats, the Standard, Elite, and ADA Specialty trailers. Each grade represents a step up in quality and luxury. But more importantly, the ADA series trailers come with a level of sanitation that nearly rises to the level of medical grade cleanliness.

Over the coming decade, we expect to see more restroom trailer rental companies like Royal Restrooms, but they will be remembered as pioneers. At a point in time when health and sanitation are more important than ever, Royal Restrooms is unambiguously equal to the role.

Sources https://www.washingtonportablerestrooms.com/

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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 31

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INDEX

Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com

GSBB Services, LLC...................................................... 32 843-535-5712 / www.gsbb.biz

PolyJohn Enterprises.................................................. 35 800-292-1305 / polyjohn.com

American Jetter............................................................ 32 866-944-3569 / americanjetter.com

Imperial Industries Inc............................................... 25 800-558-2945 / imperialind.com

Power Line Industries / Hot Jet USA..................... 32 800-213-3272 / hotjetusa.com

Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com

In The Round Dewatering........................................ 19 317-539-7511 / ITRDewatering.com

Armal Inc........................................................................ 15 866-873-7796 / www.armal.biz

J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com

Bright Dyes.................................................................... 32 800-394-0678 / brightdyes.com

Key Commercial Corp................................................ 19 877-333-4539 / keycommercial.com

Cam Spray...................................................................... 23 800-648-5011 / camspray.com

Masport Vacuum Pump Systems........................... 30 800-228-4510 / mastportpump.com

Com Vac.............................................................................5 800-243-7986 / comvacsystems.com

Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com

Comforts of Home...................................................... 34 877-382-2935 / cohsi.com

Navitas Credit Corp..................................................... 28 800-422-1844 /navitascredit.com

Coxreels........................................................................... 14 800-269-7335 / coxreels.com

Norweco Inc.....................................................................7 800-667-9326 /norweco.com

Dragon Products.......................................................... 11 877-783-5538 / dragonproductsltd.com

NozzTeq.......................................................................... 31 866-620-5915 / nozzteq.com

F.M. Manufacturing..................................................... 17 877-889-2246 / fmmfg.com

Paul Swoyer Septics LLC............................................BC 830-935-4936

Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com

Fruitland Manufacturing ......................................... 13 800-663-9003 / fruitlandmanufacturing.com

Peterson Products..........................................................6 800-669-1434 / pipeplug.com

Westmoor Ltd............................................................... 32 800-367-0972 / westmoorltd.com

3 4 A MERIC AN L IQUID WA S T E JU NE 2021

RCS II Inc.....................................................................6, 23 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 27 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 32 800-758-2743 / sales@stampworks.net The Water Expo 2021................................................ 21 (305) 412-EXPO (3976) / TheWaterExpo.com Transway Systems Inc................................................ 33 800-263-4508 / transwaysystems.com VacCon............................................................................ 29 904-493-4969 / vac- con.com

Vi si t Us

Wishing All Dads a

Happy Father’s Day

From Our Three-Generation, Father-Son Business

(From L-R) Ken, Ed & Mike Cooper

There’s something special about father-son businesses.

We’re speaking from firsthand experience. PolyJohn has been a family-owned business since it was co-founded by Ed Cooper in 1984. Today, we’re led by Ed’s sons Mike (CEO & President) and Ken (Vice President). Mike’s sons Sam (Plant Manager) and Gus (Human Resources) represent the third generation.

Over the decades, we’ve seen countless operators beam with pride when their sons work in the family business and eventually take over ownership. We are proud of the business PolyJohn has become over three generations, and we work hard every day to help our customers experience the same feeling as they expand their businesses and reach new levels of success.

2500 GASPAR AVE., WHITING, IN 46394

pjALW.com | 800.292.1305

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DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com

J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 35

3 6 A MERIC AN L IQUID WA S T E JU NE 2021

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