7
JUNE 2021
INSIDE Customer Communication Tools Page 8 Insurance Essentials Tools Page 10 In The News Page 14 Remote Fleet Management Page 22
THE HOSE AND FITTINGS EXPERTS
OR D
LOWEST PRICES ALWAYS
ONLINE R E
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HOSE PRODUCTS, INC.
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 3
JUNE 2021 | VOLUME 17 | ISSUE 6
CONTENTS
F E AT U R E S 8 3 Essential Customer Communication Tools 10 Insurance Essentials Every Septic, Sewer, and Portable Restroom Contractor Needs to Succeed 14 In The News 22 The Rise of Remote Fleet Management 24 Royal Restrooms: High-End Restroom Trailer Rentals in Seattle WA 32 ALW Classifieds 34 Index of Advertisers CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 A ME RIC AN L IQUID WA S T E JU NE 2021
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A.D.C. Septic; Blackstone, MA “The drain fields that
are failing, Septic Drainer allows their 25 markers $5.50 ea. system to work again. 50 markers $5.25 ea. It’s almost a miracle $ .00 100 markers 5 ea. w/free labels product that I’ve been experiencing. Custom vinyl decals $35 each if Every drain field I’ve used it to restore ordering less than 100 Septi-Markers has worked.” Chris Lanoue, A.D.C. Septic Advertise your business, the best value in town!
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www.septicdrainer.com • (518) 812-000 PRoduCTs ComPany
Quality Products for Professionals Since 1916
Petersen® Pipe Plugging Systems Pipe Plugs and Packers for all your Pressure, Chemical and Temperature Requirements. Call us to quickly customize a pipe plug or plugging system for your specific application.
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12/19/12 4:57 PM
BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
3 Essential
CUSTOMER
IN THE NEWS
A S S O C I AT I O N I N S I D E R
COMMUNICATION
TOOLS
SPOTLIGHT
INDEX
Running a business requires a great deal of care
operational tool? Sure, you may have a mailing
and coordination, particularly when it comes
list for your business or even sent quick notes to
to ensuring that your customers know what's
customers with an invoice or order confirmation.
happening on a regular basis. While previous
Did you know that each engagement with your
generations might rely only on word-of-mouth
customer is an opportunity to upsell or cross-
advertising, billboards, or newspaper ads to get the
promote new business?
word out about a sale, there are plenty of newer
There are a few different tools that are easy to
options for companies with digital marketing
use that can help automate your selling processes,
capabilities. Here are three of the best ways to
such as MailChimp, MyEmma, or even HubSpot
leverage technology to stay in touch with your
for larger or more sophisticated organizations. All
customers.
of these tools integrated well with your website
Welcome Emails 1. Automated for New Customers
and are quite easy to get started with -- so you can be improving your customer communication in
Are you fully leveraging the power of email
no time! Send a quick welcome and onboarding
communication -- or simply using it as an
email to clients with their first project, letting
8 A ME RIC AN L IQUID WA S T E JU NE 2021
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them know key contacts and how to best work with your organization. Your clients will be thrilled and
2.
sending you more referrals in no time!
See the Power of Social Communications Social media can be plenty of fun and a great way to keep in touch with distant family and friends. However, it's also an extremely powerful tool for
Today's consumers are incredibly reviews-driven, often looking to ensure a new partner has positive reviews before making a phone call or buying decision.
business when properly leveraged. Companies that can weave social media into their customer
process, you're helping build future sales for your
communication strategies are finding that
business.
customers like to engage in these platforms. The challenge is ensuring that you're picking the
Today's consumers are incredibly reviews-driven, often looking to ensure a new partner has positive
right platforms for engagement. For most septic,
reviews before making a phone call or buying
sewer, and portable restroom companies, LinkedIn
decision. When you're actively watching your
may be the ideal social media to help grow your
reviews on Google, Yelp, and other major review
business. Not only will you find interested partners
networks, you can be prepared to respond to either
simply by posting positive stories about your
positive or negative comments in an appropriate
business, but you can also offer advertising and
way. When your prospective clients see that you're
content marketing that will ensure local companies
taking the time to address any concerns or positive
know about the value of your products and
comments, it sends the message that you care
services. Help educate your audience and connect
about your customers.
on the platforms they are already using to look for
You might even find that you're able to bring
work-related information and you're scoring a big
back an unhappy customer if you're willing to
win in terms of productive use of your time and
make things right for them! Take a deep breath
Out and Request Reviews 3. Reach (And Then Respond!) advertising dollars.
Online reviews may not be something you consider a "normal" method of communicating with your customers. This incredibly powerful tool allows you to engage with your current customers as well as the community as a whole -- without any outlay of marketing or advertising dollars! If you add a
and consider a negative review to be a gift -- an opportunity for you to find something that is wrong or at least "not right" for your clients and fix it. No matter how you choose to communicate, what's vital is that you are positive and consistent in your messaging. Be sure to maintain a professional yet approachable tone, always keeping in mind that your message could be shared with a much broader group of people than you might expect!
request for reviews to your final billing or service
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 9
BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
IN THE NEWS
Every Septic, Sewer, and Portable Restroom Contractor INDEX Needs to Succeed
SPOTLIGHT
S
eptic and sewer contractors work hard to ensure every home and business owner maintains safe
Insurance Essentials
A S S O C I AT I O N I N S I D E R
LIABILITY RISKS FOR SEWER, SEPTIC, AND PORTABLE RESTROOM CONTRACTORS
and healthy operations. Properly maintained and
Specialty septic and sewer contractors are called in
cleaned septic systems ensure homeowners don't
to install, repair or replace private septic systems or
experience backups that could push raw sewage back
municipal sewer systems. Their role is to dig up and
into their homes. Sewer contractors keep the waste
remove underground tanks, pipes, and other related
treatment systems in our cities and town working
waste disposal equipment. Underground work often
without a hitch. Portable restroom providers play an
exposes broken lines and leaky tanks. If waste is spilled
essential role in maintaining the health and safety
during the job, the contractor could face liability
of construction workers while they are on the job
exposure. If waste is spilled during transportation,
site. Each of these jobs comes with various risks that
the contractor may also be held liable. This work is
could bankrupt the business owner if they do not
often dangerous, and workers may be injured. All
have the proper insurance coverage. Some owners
of these risks expose the contractor to lawsuits and
believe a general liability policy will provide adequate
civil or even criminal fines. Without proper liability
coverage. This article will review special insurance
insurance, contractors will pay fines and legal fees out
options for sewer, septic, and portable restroom
of their own pockets. All contracts require a minimum
contractors. This article is not meant to provide legal
amount of general business liability and worker’s
or professional advice and all readers should refer to
compensation insurance. These umbrella policies may
their insurance carriers and legal counsel for specific
not provide adequate coverage, potentially leaving the
recommendations.
business responsible for millions of dollars in costs. continued on page 12
1 0 A MERIC AN L IQUID WA S T E JU NE 2021
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total waste handling solutions
SEVERE-DUTY OPEN TOP CONTAINER
Single and Two Container Roll-off Trailers
Liquid Tight Containers
Roll-off Hoists
Trash/Solid Waste Containers
Vacuum Trailers
Vacuum Boxes
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VACUUM TRAILER
J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 11
BUSINESS CORNER
TECH NEWS
TYPES OF INSURANCE
P R O D U C T W AT C H
General Business Insurance
All contractors carry general business liability insurance
A S S O C I AT I O N N E W S
...the contractor may be named in
and need to provide evidence of insurance to bid and
lawsuits from government or private
work on construction projects. This insurance covers
environmental parties. Defending
general business risks such as contracts, errors, and omissions, property, and non-employee personal injury
IN THE NEWS
claims. Every insurance policy includes a deductible amount the insured pays in case of a claim. The amount varies depending on the policy, and the higher the deductible, the lower the monthly premium costs. This insurance provides the bare minimum coverage and specialty contractors will need additional insurance to
SPOTLIGHT
cover risks specific to their industry. Worker’s Compensation Insurance Employment laws require contractors to provide worker’s compensation coverage. This insurance pays for medical costs when employees are injured on the job. The premiums are based on the type of job the employee does and the risks involved in the occupation. Office workers are less at risk than employees working in confined spaces or on excavation projects. Automotive and Truck Insurance Automobiles, trucks, and construction equipment are vital assets to septic, sewer, and portable restroom contractors and need to be protected by auto or vehicle insurance. This coverage includes accident damage caused by other vehicles, comprehensive damage when other vehicles are not involved, and medical payments. Pollution Liability Septic and sewer contractors deal with hazardous and toxic waste and other chemicals that damage the environment if spilled. When doing remediation or clean-up work, septic contractors often remove or replace inground tanks. If those tanks leak, the
1 2 A MERIC AN L IQUID WA S T E JU NE 2021
against these lawsuits is costly, and A S S O C I AT I O N I N S I D E R
if contractors do not have specific coverage, they may find themselves responsible for legal costs... contractor may named in lawsuits from government IN D be EX or private environmental parties. Defending against these lawsuits is costly, and if contractors do not have specific coverage, they may find themselves responsible for legal costs, fines, and other expenses. Portable restroom contractors may spill waste during clean-out operations, leaving them at risk of liability. Pollution and pollution transportation policies provide additional coverage in case of a rare spill or waste leakage event. CONCLUSION Specialty contractors have unique job-related risks and require specialized insurance to protect their businesses from these risks. Sewer, septic, and portable restroom contractors need to consider the risks in their industries and protect their financial and business operations with adequate insurance. Contractors with only standard umbrella policies may leave themselves exposed to substantial costs, legal fees, and fines. Sources https://www.amwins.com/resources-insights/article/ commercial-umbrella-standalone-or-follow-form https://www.iamagazine.com/magazine/issues/2021/ february/pollution-liability-cleaning-up-toxic-practices
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 13
IN THE NEWS
A S S O C I AT I O N I N S I D E R
INDEX COXREELS® OFFERS NEW OPTIONS FOR THE CHALLENGER SERIES REELS
SPOTLIGHT
Coxreels is proud to introduce the new roller bracket
drums. For 17" disk Challenger models, the roller bracket
assemblies for the Challenger Series. The function of
assembly is available for 8"wide drums, 12.5" wide drums,
the roller bracket, as it is on other models such as the
and 18" wide drums.
1125-Series and the 1175-Series, is to assist in guiding the hose during both extension and retraction. The roller bracket assembly is available only in a 4-way upper roller format, due to the compact size of the Challenger platform. For 12" disk Challenger models, the roller bracket assembly is available for 8" wide drums and 12.5" wide
Coxreels® has remained steadfast and focused on manufacturing high quality professional grade hose, cord, and cable reels since 1923. Offering a full product line serving the industry in every channel and application, Coxreels® takes great pride in designing, building, and supporting all of their products right here in the U.S.A.
For further information on Coxreels® roller bracket assemblies, contact Customer Service at (800) 269-7335 or visit www.coxreels.com.
1 4 A MERIC AN L IQUID WA S T E JU NE 2021
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You Spoke. We Listened! New Optional One Piece Tank Strong, Solid, Dependable
» 60 Gallon Tank » One Piece » Easy to Assemble » Easy to Clean
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 15
IN THE NEWS
A S S O C I AT I O N I N S I D E R
SPOTLIGHT
INDEX
NEW LITTLE GIANT® 16G SERIES 1 HP GRINDER PUMP BRINGS VERSATILITY AND VALUE TO MARKET
Fort Wayne, IN – Franklin Electric Co., Inc.
while the discharge is customizable to a contractor’s
(NASDAQ: FELE) announces the launch of the new
needs. Installers can choose to use the 1-¼" discharge
Little Giant 16G Series, a heavy-duty 1 hp grinder
or utilize the 2" adapter pre-assembled to the pump.
pump designed to deliver serious power as a new
This versatile option makes the 16G series the ideal
or replacement pump for the most challenging
drop-in replacement for any effluent or sewage pump
residential and light commercial wastewater
struggling with clogs and binding, regardless of
applications. This new pump is available in both 115V or 230V
discharge size. Built-to-last, the 16G features a silicon carbide
models and delivers trusted Little
mechanical seal that provides up to six times longer
Giant performance and versatile
seal life with lower thermal expansion and higher
features that set it apart from the
abrasion resistance when compared to carbon-
competition.
ceramic seals. Furthermore, the 20' power cord is easily
While the 16G reintroduces Little Giant to the grinder pump market, it delivers the reliability, versatility, and high-
replaceable and is sealed at the connection point for unit protection against water. Both 115V and 230V options are offered with vertical and tethered float switch options and are all backed by a three-year warranty.
quality construction that customers have come to trust from the brand. In testing, the pump has already
About Franklin Electric
demonstrated its performance is superior to others
Franklin Electric is a global leader in the production
in its class. The cutting mechanism produces over
and marketing of systems and components for the
745,000 cuts per minute and is based on the patented
movement of water and fuel. Recognized as a technical
design used in larger Franklin Electric models for proven performance. The forceful 1 hp class F motor provides optimal power to prevent flushables and other debris from clogging and causing downtime,
1 6 A MERIC AN L IQUID WA S T E JU NE 2021
leader in its products and services, Franklin Electric serves customers around the world in residential, commercial, agricultural, industrial, municipal, and fueling applications.
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 17
IN THE NEWS
A S S O C I AT I O N I N S I D E R
SPOTLIGHT
INDEX
NEW RIDGID® PIPE SAW BOOSTS JOB SITE EFFICIENCY WITH CLEAN, SQUARE CUTS FAST BUILDING PROJECT
Cut 10-inch schedule 40 pipe in just over a minute with this purpose-built pipe saw from RIDGID, a part of Emerson’s professional tools portfolio
ELYRIA, OHIO – May 24, 2021 – RIDGID®, a part of Emerson’s professional tools portfolio, introduces a new tool for cutting pipe quickly and efficiently: the Pipe Saw. Whether in the fab shop or in the field, the fully transportable Pipe Saw cuts 1-inch to 12-inch pipe up to a ½-inch wall thickness.
Conveniently placed handlebars and feed rate speed monitoring with LED interface enable easily controlled rotation from a comfortable, ergonomic position. Built-in handles and dedicated cord wrap provide easy portability. “Since introducing the RIDGID B-500 Transportable Pipe Beveller a few years ago, RIDGID saw a need for a portable cutting solution. Our new Pipe Saw is the answer and ideal complement,” said Larry Feskanich, Designed for versatility, the Pipe Saw is configured
senior global marketing manager, pipe fabrication,
to cut steel and stainless steel and with a quick switch
RIDGID for Emerson. “The speed and efficiency in
to one of the optional blades it can cut plastic and
making quality cuts, paired with its ergonomic and
cast steel. Eliminating the need to struggle with gas
easily transportable design, make the RIDGID Pipe
tanks, open flames, or handle loose tools, the Pipe Saw
Saw an ideal cutting solution.”
secures to the pipe with a rugged 3-point roller system that sets up and cuts up to 12-inch pipe in minutes.
1 8 A MERIC AN L IQUID WA S T E JU NE 2021
The Pipe Saw comes backed by the RIDGID full lifetime warranty.
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provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/ professionaltools for more information. About Emerson Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business helps process, hybrid, and discrete manufacturers maximize production, protect personnel and the environment while optimizing their energy To purchase or learn more about the Pipe Saw, contact
and operating costs. Our Emerson Commercial and Residential
your local distributor, visit RIDGID.com, or call toll-free:
Solutions business helps ensure human comfort and health,
1-800-4RIDGID.
protect food quality and safety, advance energy efficiency, and
Emerson’s professional tools business, which includes RIDGID as well as the Greenlee® and Klauke® brands,
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create sustainable infrastructure. For more information visit Emerson.com.
J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 19
IN THE NEWS
A S S O C I AT I O N I N S I D E R
COMMERCIAL CREDIT GROUP INC. I N D E X CLOSES $75 MILLION SENIOR UNSECURED NOTES OFFERING
SPOTLIGHT
Charlotte-based equipment finance company closes inaugural NAIC 1 equivalent investment grade offering.
CHARLOTTE, NC (May 19, 2021) – Commercial
reception and the underlying rating of our notes
Credit Group Inc. (CCG), an independent commercial
is reflective of the hard work of our employees,
equipment finance company, today announced
the performance of our portfolio, as well as the
the closing of a private placement of $75,000,000
durability of our business model. We have never
aggregate principal amount of senior unsecured
been better positioned to grow with and serve our
notes. The notes are NAIC 1 equivalent and due May
customers.”
2026. The notes were placed with a broad group of institutional fixed income investors, including insurance companies, asset managers and banks.
About Commercial Credit Group Inc.:
Piper Sandler & Co. served as the sole placement
Commercial Credit Group Inc., a wholly owned
agent for the offering.
subsidiary of Commercial Credit, Inc., is an independent commercial finance company that provides e quipment loans and leases to small and mid-sized businesses in
“The market’s eager reception and
the construction, fleet transportation, machine tool and manufacturing and waste industries. The company’s
the underlying rating of our notes
sales force is located throughout North America. CCG is
is reflective of the hard work of our
offices in Buffalo, NY and Naperville, IL. CCG Equipment
employees, the performance of our portfolio, as well as the durability of our business model.
headquartered in Charlotte, NC and operates full-service Finance Limited services the Canadian Provinces of Ontario, west to British Columbia, from its Canadian headquarters in Hamilton, Ontario. For more information, please visit www.commercialcreditgroup.com.
“The notes offering marks a key milestone for CCG as we enhance our liquidity profile and further diversify our capital structure,” said Dan McDonough, co-founder and CEO of CCG. “The market’s eager
2 0 A MERIC AN L IQUID WA S T E JU NE 2021
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continued on page 18
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 21
advertorial
THE RISE OF
REMOTE FLEET MANAGEMENT Managing a fleet of road-going vehicles is a complex and challenging process. Keeping up to date with ever-changing regulations, staying in control of fuel costs, insurance premiums, and maintaining safety are all demanding and time-consuming tasks.
O
ver the last decade, technology has played a huge role in helping to streamline the fleet management process and improve safety
standards. This includes the introduction of vehicle CCTV, which has been utilized across a variety of sectors such as public transport, delivery fleets, and emergency vehicles. Fleet managers are recognizing the important role vehicle camera and CCTV systems are playing
By fitting vehicle CCTV with 4G connectivity, like Brigade’s MDR with BRIDGE, fleet managers can live track vehicles, providing numerous benefits for operators.
in improving road safety, reducing accidents, and removing common hazards. A survey of 245 fleet
than ever. This is especially true when it comes to
experts by Brigade Electronics revealed that 73%
managing large fleets with multiple vehicles that are
confirmed that they considered vehicle safety systems
traveling state to state or across borders. By fitting
to be pivotal to aiding driver visibility and preventing
vehicle CCTV with 4G connectivity, like Brigade’s MDR
collisions.
with BRIDGE, fleet managers can live track vehicles,
While vehicle CCTV has been available for many years, improvements in functionality and usability, such as
providing numerous benefits for operators. "This includes location tracking so that managers
4G connectivity, are paving the way for a rise in remote
can find their fleet anytime and anywhere,
fleet management resulting in greater efficiency,
geofencing capabilities so managers can identify
reduced costs, and enhanced safety for operators.
when vehicles are entering or leaving specific areas,
Corey Heniser, a vehicle safety expert at
and trigger warnings that instantly notify fleet
Brigade Electronics INC, said:
managers of incidents. For drivers, they can also send
“Fleet managers are requiring more flexibility
an instant notification in the event of an emergency.
2 2 A MERIC AN L IQUID WA S T E JU NE 2021
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Bio-Septic Boost
A Drainfeild Soil Restorative
All these features greatly improve the fleet management
Sodium is the REAL problem.
experience and improve safety both on and off the road."
Septic Drainer drives sodium OUT of the soil.
As well as supporting fleet management, fitting vehicle
insurance claims, providing protection for drivers who
Pressure Washers & Drain Jetting Equipment
incident, providing irrefutable evidence in the case of accidents and legal proceedings, and encouraging driver best practice, resulting in less vehicle damage and fewer vandalism and offers peace of mind for Like passengers and Us On drivers.
One company that has benefited from fitting remote managed vehicle CCTV to its fleet is Wyvern Cargo.
WORK READY
The company, which provides distribution services and warehousing to industrial sectors, chose Brigade's MDR cameras along with its fully managed 4G cloud service,
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physically enter the vehicle or wait for it to return to the Trevor Green, Transport Manager of Wyvern Cargo, said: “I was immediately impressed with the quality of Brigade’s overall package. Being able to ‘dial in’ and see every angle of anPortable incident Restroom instantly has made reporting • 2000-Gallon Aluminum Truck (1500x500) • Fruitland 344are Vacuum Pump much simpler. Details not being missed and incidents • DC10 Washdown Pump with Hannay Hose Reel can be reported to our insurers within minutes. The • Dual Service with Left Side Work Station tracking feature also helps us to pinpoint the footage
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18,999
• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose
18,999
• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose
live-streamed from the recorder without having to depot.
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BRIDGE. This allows data to be instantly accessed and $
‘20 PETERBILT 337
Custom vinyl decals
RCS II, Inc. • www.septicdrainer.com • (518) 812-0000
may have been wrongly accused as the cause of an
accidents. Additionally, vehicle CCTV also helps to deter
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CCTV provides a range of other benefits. These include improving driver training, providing proof against
Removes Bio-Mat
• DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels
13,499
• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose
13,299
• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose
13,299
• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose
TT4025HZ-35 $ 52,995
$ ‘20 PETERBILT 337 121,500 we need using time and location, meaning we don’t use
too much data. For instance, if the accident happened at around 13:00 hours, we could locate it right away.”
• 2500-Gallon Aluminum Tank • NVE 607 Vacuum Pump • Large Aluminum Toolbox
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143,250
$
(+FET)
• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes
J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 23
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This System
INDEX
SPOTLIGHT
Royal Restrooms:
High-End Restroom Trailer Rentals in Seattle WA
Royal Restrooms is a standout
managing partners have been in the
organization among its peers and
business for between 35 and 40 years.
partners. They have one of the most
That means they have been working
experienced and well-trained teams that in liquid waste removal and portable we’ve had the chance to review here at
restroom rentals nearly since these
American Liquid Waste Magazine. The
mobile facilities were first invented. continued on page 26
2 4 A MERIC AN L IQUID WA S T E JU NE 2021
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your premier
tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead. • Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!
OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel. We’ve built over 150,000 tanks and counting.
We have stock on the ground ready to go to work for you!
Custom options available! Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.
continued on page 24
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Imperial Industries Inc.
J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 25
SPOTLIGHT
INDEX
THE ROYAL RESTROOMS TEAM The five working members of the organization have six degrees from prestigious academic institutions
David Ray, co-owner and
between them, which is even more impressive when
managing partner, is a 35-year
you consider the amount of working experience they
veteran of the liquid waste business
also have. David Ray, co-owner and managing partner, is a 35-year veteran of the liquid waste business with experience in real estate. His real estate expertise gives him special insights working with customers and clients in their decision-making process involving when and
with experience in real estate. His real estate expertise gives him special insights working with customers
how to use portable restrooms.
and clients....
Likely the youngest member of the team, Giles Ray, manages scheduling and delivery. He has a bachelor’s degree in geology, which makes him uniquely qualified
to advise Royal Restrooms on the placement and installation of permanent and semi-permanent assets. Daniel Baker might be called the strong man of the team. He manages teams delivering the weekly pumping service for rental restroom facility customers. He is also in charge of maintaining the company’s fleet of trailers and vehicles. The general manager, Ross Dorn, is the newest member of the Royal Restrooms family. He is responsible for sales, financial operations, and marketing. He also has a wealth of real estate knowledge and experience, which makes him very adept in this role. Finally, we come to the senior manager and coowner, Gregor Miller. Gregor brings over 40 years of experience to the business with many years of real estate knowledge and a bachelor's from the University of Washington. THE ADVANTAGES OF REAL ESTATE EXPERIENCE IN PORTABLE RESTROOM RENTALS As Gregor and Ray explain, any good real estate investor worth his salt can easily tell you how the crossover of real estate experience and top-quality bathroom trailer continued on page 28
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SPOTLIGHT
INDEX
...it’s necessary to be able to spend time on the site, survey the land, assess the property, consult with architects and engineers, as well as other contractors and professionals. rentals can be a wonderful asset. For a start, real estate development and property investing are rarely a sure-fire thing. Everyone involved in the transaction has to weigh the pros and cons of the deal carefully. At the end of the day, few major land and property transactions are completed without winners and losers. For those looking into putting a large sum of money down on a project, it’s necessary to be able to spend time on the site, survey the land, assess the property, consult with architects and engineers, as well as other contractors and professionals. In short, it means someone is going to have to use the facility. So it is much better to be able to remain on-site, weigh options carefully and make a well-informed decision. Even after contracts are signed and everyone involved knows where they stand, then it’s time for the construction teams to move in, and they’re going to benefit from convenient facilities as well. ROYAL RESTROOMS MOBILE BATHROOM RENTAL SERVICES With their unusual skill set, the Royal Restrooms team has made portable restroom rentals their specialty. They designed their portable restrooms to be the perfect match for their market niche. With brightly lit interiors, a stylish décor, large mirrors, full climate control with heating and cooling, and spacious countertops, as well as fully functional toilets, they are the perfect asset for longterm projects. continued on page 30
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 29
SPOTLIGHT
INDEX Royal Restrooms wanted to create facilities that are convenient and luxurious, but they also wanted to build a portable bathroom that would become a new standard in public health. With particular concern about public health issues stemming from the events of 2020 and 2021, Royal Restrooms wanted to create spacious toilet trailers. Why? Because with space comes a reduction in the likelihood of invading the privacy of others as well as the risk of cross-contamination. It’s a lesson the senior team has taken from their long real estate experience. Because they know that elbow room is the number one thing that separates a mediocre structure from a spectacular one. SERVING SEATTLE WA & VANCOUVER SINCE 2004 Perhaps the most interesting thing about Royal Restrooms is the fact that they didn’t get their start in septic maintenance. Rather, they have come to the portable restroom market via real estate. To date, they are the only such company we have reported on. It’s an excellent way to facilitate the making of big property deals. But, naturally, they do much more than this. Like any good portable restroom rental provider, they serve weddings, expos, concerts, and other public events with their high-quality restroom trailers with superior-grade-sanitation standards. Their trailers come in three formats, the Standard, Elite, and ADA Specialty trailers. Each grade represents a step up in quality and luxury. But more importantly, the ADA series trailers come with a level of sanitation that nearly rises to the level of medical grade cleanliness. Over the coming decade, we expect to see more restroom trailer rental companies like Royal Restrooms, but they will be remembered as pioneers. At a point in time when health and sanitation are more important than ever, Royal Restrooms is unambiguously equal to the role.
Sources https://www.washingtonportablerestrooms.com/
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J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 31
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INDEX
Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com
GSBB Services, LLC...................................................... 32 843-535-5712 / www.gsbb.biz
PolyJohn Enterprises.................................................. 35 800-292-1305 / polyjohn.com
American Jetter............................................................ 32 866-944-3569 / americanjetter.com
Imperial Industries Inc............................................... 25 800-558-2945 / imperialind.com
Power Line Industries / Hot Jet USA..................... 32 800-213-3272 / hotjetusa.com
Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com
In The Round Dewatering........................................ 19 317-539-7511 / ITRDewatering.com
Armal Inc........................................................................ 15 866-873-7796 / www.armal.biz
J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com
Bright Dyes.................................................................... 32 800-394-0678 / brightdyes.com
Key Commercial Corp................................................ 19 877-333-4539 / keycommercial.com
Cam Spray...................................................................... 23 800-648-5011 / camspray.com
Masport Vacuum Pump Systems........................... 30 800-228-4510 / mastportpump.com
Com Vac.............................................................................5 800-243-7986 / comvacsystems.com
Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com
Comforts of Home...................................................... 34 877-382-2935 / cohsi.com
Navitas Credit Corp..................................................... 28 800-422-1844 /navitascredit.com
Coxreels........................................................................... 14 800-269-7335 / coxreels.com
Norweco Inc.....................................................................7 800-667-9326 /norweco.com
Dragon Products.......................................................... 11 877-783-5538 / dragonproductsltd.com
NozzTeq.......................................................................... 31 866-620-5915 / nozzteq.com
F.M. Manufacturing..................................................... 17 877-889-2246 / fmmfg.com
Paul Swoyer Septics LLC............................................BC 830-935-4936
Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com
Fruitland Manufacturing ......................................... 13 800-663-9003 / fruitlandmanufacturing.com
Peterson Products..........................................................6 800-669-1434 / pipeplug.com
Westmoor Ltd............................................................... 32 800-367-0972 / westmoorltd.com
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RCS II Inc.....................................................................6, 23 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 27 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 32 800-758-2743 / sales@stampworks.net The Water Expo 2021................................................ 21 (305) 412-EXPO (3976) / TheWaterExpo.com Transway Systems Inc................................................ 33 800-263-4508 / transwaysystems.com VacCon............................................................................ 29 904-493-4969 / vac- con.com
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Wishing All Dads a
Happy Father’s Day
From Our Three-Generation, Father-Son Business
(From L-R) Ken, Ed & Mike Cooper
There’s something special about father-son businesses. We’re speaking from firsthand experience. PolyJohn has been a family-owned business since it was co-founded by Ed Cooper in 1984. Today, we’re led by Ed’s sons Mike (CEO & President) and Ken (Vice President). Mike’s sons Sam (Plant Manager) and Gus (Human Resources) represent the third generation.
Over the decades, we’ve seen countless operators beam with pride when their sons work in the family business and eventually take over ownership. We are proud of the business PolyJohn has become over three generations, and we work hard every day to help our customers experience the same feeling as they expand their businesses and reach new levels of success.
2500 GASPAR AVE., WHITING, IN 46394
pjALW.com | 800.292.1305
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DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com
J U N E 2 0 2 1 A M E R I C A N LI QUI D WASTE 35
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