7
OCTOBER 2021
INSIDE 11 Ways to Keep COVID Stress Out of Customer Interactions Page 8 3 Tips to Expand Your Business's Online Presence Page 12 In The News Page 14 2021/2022 Buyer's Guide Page 21
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OCTOBER 2021 | VOLUME 17 | ISSUE 10
CONTENTS
F E AT U R E S 8 11 Ways to Keep COVID Stress Out of Customer Interactions 12 3 Tips to Expand Your Septic, Sewer, or Portable Restroom Business's Online Presence 14 In The News 21 Buyer's Guide 2021/2022 30 AAA Septic & Portable Restroom Rentals 40 ALW Classifieds 42 Index of Advertisers
CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
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BUSINESS CORNER
11 Ways to Keep
P R O D U C T W AT C H
COVID STRESS
Out of Customer IN THE NEWS Interactions
Currently, due to the coronavirus pandemic, a labor shortage problem and many sources of pandemic-related stress for both workers and customers are reportedly causing unusual Stensions P O T L I that GHT are impacting the service environment throughout the U.S. business sector. Business owners in liquid waste handling industries are certainly not exempt from these serious issues. Below are some recommendations for managing interactions in customer service to help maintain a positive customer experience and protect employees from potential abuses by overstressed customers.
TECH NEWS
A S S O C I AT I O N N E W S
A S S O C I AT I O N I N S I D E R
INDEX
COVID-RELATED DECLINE IN WORKING CONDITIONSS
service culture, and ultimately the business brand can
The past year and a half of COVID-19-related mal-effects
begin to implode.
on businesses have brought stress levels in both large and small companies nationwide to new highs. Employees
11 WAYS TO HELP YOUR TEAM PROVIDE A POSITIVE INFLUENCE ON CUSTOMERS
bring their personal pandemic-related stress to work. In a
The effects of pandemic-induced workplace stress can
recent survey of 1,000 professionals, nearly 40% percent
overpower the best efforts of customer service teams to
reported that they have experienced toxicity in workplace
conceal growing frustrations and anxiety.
communications since the beginning of the quarantine!
Below are 11 suggestions for protecting morale and
Severe stress levels can manifest in an ugly deterioration
helping your team manage against the potentially toxic
of psychological, emotional, and physical working
impacts of it on your business.
conditions. The resultant decline in workplace civility
Use these simple methods to help your service employees
can naturally be expected to filter into interactions with
stay positive during this difficult time and consistently
customers. When unhealthy communications impact
deliver the quality of professional performance that
customer satisfaction scores, even the most carefully built
inspires people to become loyal repeat customers:
8 A ME RIC AN L IQUID WA S T E O C TO BER 2021
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suggestive verbal or written comments, discriminatory, or
...you cannot fix the pandemic or the difficulties it is causing for them. But, just acknowledging what
racist.
4. MONITOR CUSTOMER INTERACTIONS WITH EMPLOYEES. There are various tools available for measuring the quality of customer interactions. These range from simple feedback tools like SurveyMonkey all the way to in-
they’re going through
house surveillance. More in the middle of the spectrum
can go far...
these, you and your team can gain helpful insights into
of solutions are programs like Chorus or Gong. With the nature of toxic communications as well as examples
1. BE OPEN ABOUT THE STRESS PROBLEM.
of excellent handling. Just let your employees know in
People on your team have their own problems, in
advance what you plan to do, and manage oversight of
addition to their roles in solving problems for your
the examinations with care.
customers and your business. Beyond the usual stressors
5. PROTECT WORKERS FROM TOXIC TREATMENT.
of work and family responsibilities, they're coping with the strain of navigating through life amid a deadly pandemic and the economic and lifestyle impacts it has had on the country, their community, and their family. Of course, you cannot fix the pandemic or the difficulties it is causing for them. But, just acknowledging what they’re going through can go far in helping them feel less stressed at your workplace.
2. SHOW YOU CARE FOR YOUR STAFF MEMBERS.
People who work directly with customers know what it's like to deal with difficult personalities sometimes. Finding ways to get along with challenging people is a life skill that adults must develop to get along well with coworkers and deal with the public. Provide your employees with appropriate tools for dealing with difficult people. Practice responses and procedures for de-escalating in encounters with irate customers, and for exiting from situations that become abusive. Make sure
Little gestures can make a big difference in someone’s
you've done what it takes to ensure that your workers
frame of mind during a rough day. Maybe you can start
know they are empowered to have boundaries and that
providing a few fun distractions from the circumstances,
you will stand behind them.
like cookies and lemonade on Tuesdays, and/or short
6. PROVIDE FOR PRESSURE RELEASE.
walks outdoors on Thursdays. Just think of some small ways that will be popular with your team, and use those to help show people you care.
3. RECOGNIZE THE SOUNDS OF STRESS.
When circumstances are over the top, sometimes the most effective way to help everyone involved is just to recognize the ridiculousness of the situation. Try accepting it for what it is. Embrace the absurdity of it, and
Identify the sounds of unhealthy communication in your
laugh about it as a group. If there’s a problem that forces
work environment. Toxic interactions are characterized by
your team to field a barrage of complaints from angry
the use of words and comments that are condescending,
customers, then the best approach may be to just let it
ostracizing, passive-aggressive, bullying, excluding,
happen. Set the example of letting the challenges just
insulting, or otherwise degrading. Unacceptable
wash over you, and help the team members take comfort
communications also include sexually explicit or
in knowing you’re all in it together. continued on page 10
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BUSINESS CORNER
7. ENFORCE THE RULES PROMPTLY. PWhen ROD C Tor hear W AT CH youUsee a case of bad behavior by an employee towards a customer, address it immediately and privately. The stressed worker may not even be aware of his/her problematic behavior. Be specific in your criticism and help the employee understand the broader impact of that kind of interaction to the customer, the community, the business, IN T H E NitsEworkers, W S and their families. Take a strong
stand against repeated behavior, to make clear that when customers are rude, the ugly treatment must not be reciprocated by your team — zero exceptions.
8. MAKE DOWNTIME OPPORTUNITIES. Recall the stories of those businesses whose employees
TECH NEWS
you want your workers to behave and speak with your customers. A S S O C I AT I O N
NEWS 11. CULTIVATE CONSISTENT ATTITUDES AMONG YOUR EMPLOYEES. Establish a group commitment to healthy communication as a cornerstone for building an enduring workplace culture. Get all your management team on board to promote ofItone behaviors A S S the O Ckinds I AT O NandI N S I D Eyou R want to cultivate among your staff inside and outside the workplace. Codify these as your company’s policy, and distribute simple guidelines for meeting a few basic expectations. This will help root positivity into your business’s culture and build its brand.
prolonged periods. Those episodes did not end well for
LEADERSHIP IN THE COVID-19 BUSINESS INDEX ENVIRONMENT
the growing businesses that collapsed under the strain
Stress-related to the global coronavirus pandemic
of overburdened, fatigued employees. Plan downtime
is recognizable throughout the country in toxic
opportunities to allow people to recharge and come back
communications. This threat to business health has been
fresh to face the ongoing challenges. If necessary, even
affecting customers, salespeople, and customer service
call in help from other departments or locations, or, bring
employees everywhere. Do what it takes to minimize its
in temporary help from external resources, if possible.
negative impact on your workers and your liquid waste
9. MAKE THE MOST OF POSITIVE OCCURRENCES.
handling business’s future.
and stressed without relief for Sbecame P O T LsoIoverworked GHT
As you remain vigilant in catching toxic interactions and decisively dealing with those, be just as aware of the good things that are happening around you. Keep an eye out for people setting great examples, modeling great teamsmanship, and quality service practices. Catch workers going the extra distance to be kind and helpful to their coworkers or customers, especially when they're dealing with difficult people or other challenging circumstances. Celebrate those instances as wins for the team, the business, and the community.
Consistently model the communications and behavioral qualities you want your employees to emulate. Stop unhealthy interactions from spreading in your workplace. Protect your workers from toxic behavior toward them from stressed-out customers. Build-in opportunities for decompression and rest. Celebrate the good things. Cultivate a mode of interacting that is realistic and positive, even inspiring, and codify the positive business communications culture and brand you want your employees to build with you.
10. SET THE TONE FOR YOUR TEAM. As the leader of your team, it’s your role to demonstrate
Sources
the kinds of communications and behaviors that you
https://www.smallbizdaily.com/coronavirus-update/
want your prospects and customers to experience when dealing with your employees. Exhibit a positive, upbeat, compassionate manner toward workers. Use kind ways of expressing yourself. This sets the example of how
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BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
THREE TIPS
IN THE NEWS
TO EXPAND YOUR SEPTIC, ASSOC I AT PORTABLE ION INSIDER SEWER, OR RESTROOM BUSINESS'S ONLINE PRESENCE
SPOTLIGHT
INDEX
The internet is today’s fast track to growth.
popular platforms today, and they each have their unique
Any business can harness the web’s power
way in how they allow users to interact with the web.
to reach new customers and strengthen relationships with current clients. However, when you think of a company excelling on social media or achieving success with online advertising, a septic, sewer, or portable restroom business seldom comes to mind. However, that doesn't mean that it can't — the internet is vast enough for any
Social media is currently such a central element to the internet that it often essentially replaces a business’s website. That is, a business will probably still have a website, but customers are more likely to go to and interact with the business via their social media channels. At first, embracing social media may seem daunting; however, there’s no need for you to be on every single platform. Take a moment to look into some of them, and give perhaps three or four a try. Create a Facebook page and publish
enterprise to make a splash and grow.
some posts about your company. Try filming a short video
Here are three tips to expand your septic,
on TikTok. Take a photo and share it to Instagram with a
sewer, or portable restroom business’s online
caption about your business. Tweet a few thoughts about
presence.
your field. Then, after you test-drive the various social media tracks,
1. Embrace Social Media Platforms Social media is a bigger catch-all term than it’s ever been.
pick two to focus on. Channel your allotted time and energy into these, creating unique and high-quality content, post-
Social media comprises a large number of websites and
ing consistently, and engaging with your audience. As you
applications through which users share their activity and
better understand the platforms and consistently share and
engage with each other and their audience. Facebook, Twit-
engage, your following will grow, which leads to more peo-
ter, Instagram, YouTube, and TikTok are some of the most
ple knowing about your business and seeking your services.
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2. Collaborate with Other Businesses The internet holds massive collaborative power, and one of the best things you can do to grow your brand is to partner with other businesses. While you can do this with companies anywhere in the world, it’s perhaps easiest and in your best interest to start with another business in your community. Let’s look at an example. For instance, maybe there is a well-known golf course in your town for which you provide septic servicing. This golf
Targeted online advertising efficiently focuses your time and resources on getting in front of your target customers. It’s one of the best ways to expand your business’s online presence...
course has a thriving online presence and enjoys making fun videos on YouTube. Your business is relatively new to social media, but you’ve started to garner a loyal following on YouTube as well. Someone from the golf course and yourself
establish a marketing budget with a maximum of how much
could collaborate on a video where you both do something
you’d like to spend per day and in total. Then, that video will
creative, fun, and informative together and mention each
be advertised to people within your specified parameters.
other's businesses. Then, you can each share the video on your respective YouTube channels and link to each other.
As your ad is sent out, you can review its performance and modify your marketing campaign as you see fit.
In this way, audience cross-pollination occurs, as your You-
Targeted online advertising efficiently focuses your time
Tube subscribers are introduced to the golf course and vice
and resources on getting in front of your target customers.
versa. Furthermore, in a real-world sense, the local business
It’s one of the best ways to expand your business’s online
community is strengthened. It’s a beneficial collaboration on
presence; therefore, definitely worth a solid effort.
multiple fronts.
STAY TUNED
The partnership possibilities are limitless — any two busi-
Social media, collaboration, and targeted ads are three pow-
nesses can find common ground and share audiences.
erful ways to expand your business's online presence. How-
3. Give Targeted Online Advertising a Try
ever, the internet is always morphing and developing, so be
Targeted ads allow you to pinpoint potential customers to
sure to stay tuned as to what avenues for growth may pop
whom to send content, and the ability to publish ads exists
up and how you might best harness the next opportunity.
across most social media platforms. For instance, let's say you're on Facebook. You can create a sixty-second video as a Facebook ad, educating Facebook users about your business with this entertaining, unique, and informative clip. Then, you can choose for that video to be put in front of men between the ages of 25-65 who live in your state and the three nearby states. Next, you’d
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
COXREELS® EXCEEDS INDUSTRY S RECOMMENDED POTLIGHT SALT SPRAY TESTING HOURS
INDEX
Due to its numerous properties and, specifically, its corrosion resistance, powder coating is used for many applications in the industrial sector. The salt spray test is the oldest corrosion resistance test and the most widely preferred to evaluate anti-corrosion coatings. Coxreels is proud to announce that they recently exceeded 20% more hours than the recommended industry standard for salt spray testing. The independent lab test performed measured the corrosion and UV resistance of Coxreels’ powder coated materials and results indicated that Coxreels’ products ranked in the top tier of the grading system for both UV and corrosion resistance. With these results, Coxreels’ powder coating is ranked at a higher level than under hood automotive applications as well as a standard piece of heavy-duty construction equipment. Coxreels is always making continuous improvements to provide the best quality product to our valued customers – the recent milestone in anti-corrosion coatings is no exception.
For further information on Coxreels® SLPL spring-driven models, contact Customer Service at (800) 269-7335 or visit www.coxreels.com.
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
S P ONLB T L I GCORP. HT TO
INDEX
COMBINE MICHIGAN OPERATIONS IN NEW, LARGER FACILITY
Wixom, Michigan – September 16, 2021 – NLB Corp., a global water jet industry leader celebrating 50 years in business, will open a new headquarters in Wix-om, Mich. December 22. The
NLB has played a key role in the growth and
170,000-square-foot facility, only a few miles from
diversification of the
the company’s current headquarters, will combine
water jet industry
all its Michigan operations — sales, parts, service, manufacturing, engineering, and rentals (currently in Novi, Mich.) — under one roof.
since its founding by Forrest Shook in 1971. NLB has played a key role in the growth and diversification of the water jet industry since its founding by Forrest Shook in 1971. Its highpressure (up to 40,000 psi, or 2,800 bar) pumps and accessories are widely used around the world in many different applications, most notably product removal and surface preparation. The company began operating from its present Wixom facility in 1978 and has expanded it several times. NLB has been part of the global Interpump Group
“This move will help us build on NLB’s success
S.p.A. since 2007.
of the past 50 years and better serve our customers in the water jetting industry,” said Drew Waltenbaugh, NLB president and CEO. “Bringing our Wixom and Novi operations together in this
For More Information Contact: NLB Marketing, (248) 624-5555, nlbmktg@nlbusa.com
new, larger building will im-prove efficiency and better position us for continued growth.”
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VORTEX ELEVATES MATT TIMBERLAKE TO CHIEF ADMINISTRATION OFFICER
Houston, TX – September 24, 2021 –
“I am extremely excited to be working across our
The Vortex Companies, a leading provider
product and service divisions to implement best
of advanced trenchless water and sewer
practices that will help us collectively achieve
technologies and turnkey infrastructure renewal
our goals,” added Timberlake. “As the company
services, announced the promotion of Matt
has grown, so has the need for cross-functional,
Timberlake to Chief
internal support teams. My most immediate goal
Administration Officer to
will be to focus on aligning efforts across the
oversee the company’s
Safety, Operations, Talent Management, Fleet
Process Improvement,
and Finance groups to improve efficiencies and
Fleet Management and
streamline workflows.”
Procurement divisions. “Previously, as the head of corporate
“Now as the CAO, he’ll be empowered to take those skills to another level as we continue to expand...” development, Matt showed an uncanny ability to improve processes and unify teams within the organization,’ said Mike Vellano, CEO, the Vortex Companies. “Now as the CAO, he’ll be empowered to take those skills to another level as we continue to expand our service and product offerings.”
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About the Vortex Companies The Vortex Companies is a leading provider of advanced trenchless water and sewer technologies and provides turnkey services to cost-effectively renew municipal, industrial and commercial infrastructure. Vortex, along with its partners, offers the most diverse technology platforms in the industry. This includes manhole and pipe rehabilitation materials, polymeric coatings and resins, sewer robot systems and high-speed drain cleaning tools and allows customers the opportunity to select the best fit for their system. Operating globally, Vortex remains focused on its vision of expanding and providing a broad range of industry leading, cost-effective trenchless infrastructure renewal solutions, supported by experienced and trained personnel. For more information go to: vortexcompanies.com.
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
SPOTLIGHT
INDEX
RIDGID® EMPLOYEES DONATE SCHOOL SUPPLIES TO BENEFIT THE ELYRIA CITY SCHOOL DISTRICT
RIDGID, part of Emerson’s professional tools portfolio, has a long history of supporting local education
ELYRIA, OHIO – September 21, 2021 – As part of its ongoing commitment to support education, RIDGID®, a part of Emerson’s professional tools portfolio, and its employees donated a variety of school supplies to the Elyria City School District as part of a back-to-school supply drive sponsored by Mosaic, an Emerson employee resource group focused on serving the community, celebrating cultural diversity, and supporting future leaders through educational initiatives. The supplies, including writing utensils, glue sticks, scissors and backpacks, will be used in elementary school classrooms across the district so all students have the resources needed to learn and succeed. “RIDGID is proud to be able to support Elyria students by providing additional school supplies to classrooms through our Mosaic school supply
young students that encouraged them to welcome
drive,” said Manirajan Manivannan, sr. project
inclusive cultures within their classrooms. “We
manager, Professional Tools and Founder/Global
want to provide the next generation of leaders
Chair, Mosaic for Emerson. “One of our goals
with information regarding the benefits of cultural
through Mosaic is to take part in activities that
diversity and empathy,” said Manivannan.
bring us together as a community and embrace how our diverse cultures make anything possible.”
As part of RIDGID’s ongoing commitment to education and fostering the skills of the next
As part of the donation, Emerson’s Mosaic team
generation, employees regularly volunteer in the
created special age-appropriate activity sheets for
school district and demonstrate the role science,
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To learn more about RIDGID, visit RIDGID.
Over the years, RIDGID has also sponsored many other key projects with the school district, including a technology lab, new computer
com. Emerson’s professional tools business, which includes RIDGID as well as the Greenlee and Klauke brands, provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson.com/ professionaltools for more information.
equipment for students, and the district’s Maker Space – a learning area dedicated to fostering STEM education.
About Emerson Emerson (NYSE: EMR), headquartered in St. Louis, Missouri (USA), is a global technology and engineering company providing innovative solutions for customers in industrial, commercial, and residential markets. Our Emerson Automation Solutions business
technology, engineering and math (STEM) plays in
helps process, hybrid, and discrete manufacturers
manufacturing through student tours at its state-
maximize production, protect personnel and the
of-the-art manufacturing center.
environment while optimizing their energy and
Over the years, RIDGID has also sponsored
operating costs. Our Emerson Commercial and
many other key projects with the school district,
Residential Solutions business helps ensure human
including a technology lab, new computer
comfort and health, protect food quality and safety,
equipment for students, and the district’s Maker
advance energy efficiency, and create sustainable
Space – a learning area dedicated to fostering
infrastructure. For more information visit Emerson.
STEM education.
com.
“We’re thrilled to have RIDGID’s support on such an important initiative. These extra supplies will go a long way in helping teachers and students focus on learning and eliminate concern over whether they will have the resources needed to make it through the school year,” said Amy Higgins, communications director, Elyria Schools.
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
ADAPTING TO THE PANDEMIC, VEOLIA NORTH NDEX AMERICA IS USING REMOTE AUGMENTED IREALITY TECHNOLOGY TO HELP KEEP ESSENTIAL WATER TREATMENT PLANTS RUNNING
SPOTLIGHT
Despite Restrictions, VNA’s Hubgrade Innovations
said Veronique Bourgier, who as VNA senior director
Made It Possible to Check a California Plant’s
for strategy and growth oversees the deployment of
Equipment Without In-Person Inspections
Hubgrade innovations. “Veolia is leading the way in this
Over the past year, as Veolia North America (VNA) adjusted to the realitie s of operating in a world restricted by the COVID-19 pandemic, the company
effort, particularly in developing solutions to improve and streamline processes at the facilities we operate.” The pilot, which also reduced expenses that would
turned to innovative technologies to provide
otherwise be incurred by sending experts to inspect
essential water and wastewater treatment services to
the plant in person, has proven to be such a success
communities across the U.S. and Canada.
that VNA plans to conduct remote assessments
Nowhere was this commitment to cutting-edge
at many other water and wastewater plants the
technology more evident than in Hollister, CA, where
company operates. Besides equipment assessments,
VNA has operated and maintained the city’s wastewater
the technology can also evaluate safety conditions,
treatment plant for more than a decade. Concerned
identifying potential hazards. It will also allow the
that pandemic restrictions would keep VNA experts
company to connect site staff quickly with VNA in-
from evaluating the plant’s equipment for proper
house technical experts for the water and wastewater
functioning in person, the company used “augmented
treatment plants it operates across the country.
reality” digital tools to examine critical components with precision. The tools were developed under VNA’s industry-
Check out this case study of the Hollister project to learn more about how the project was conceived and implemented.
leading Hubgrade digital platforms, which are transforming water, waste and energy operations.
About Veolia North America
Spurred on by the unpredictable nature of the
A subsidiary of Veolia group, Veolia North America
pandemic, the Hubgrade team at VNA tested sophisticated digital applications to remotely analyze the plant’s equipment. This platform uses ultrasound, vibration and thermal imaging along with inspections to get an accurate remote picture of which plant components were functioning properly, and which required upgrades or repairs. “Advances in digitalization are transforming traditional ways to operate and maintain our critical infrastructure,”
2 0 A MERIC AN L IQUID WA S T E O C TO BER 2021
(VNA) offers a full spectrum of water, waste and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 7,000 employees working at more than 250 locations across the continent. www.veolianorthamerica.com
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SEPTIC/GREASE
Bio-Microbics 913-422-0707 biomicrobics.com Cassco Bio Labs 314-427-5500 cassico-bio.com
BUCKET MACHINES Sewer Equipment 888-477-7901 sewerequipment.com
CATCH BASIN CLEANERS
Wintac Software 1-800-724-7899 intacinternational.com
CRANES—TRUCK MOUNT
Vactor Manufacturing 815-672-3171 vactor.com
EXCAVATING EQUIPMENT
Bright Technologies Hopkins, MI 800-253-0532 brightbeltpress.com
GapVax Inc. 814-535-6766 gapvax.com
Gorman-Rupp Company 419-755-1011 GRpumps.com Fluid Technology, Inc. 513-241-1600 fluidtechnologyinc.com Zoeller Company 502-778-2731 zoeller.com
DRAINFIELD COMPONENTS
Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
DECALS/SIGNAGE GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Kewanna Screen Printing 800-348-2454 KSPprints.com
1 2 A MERIC AN L IQUID WA S T E S EP T EM BER 2021 2 2 A MERIC AN L IQUID WA S T E O C TO BER 2021
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com Keith Huber Inc. 800-334-8237 keithhuber.com
Soil Surgeon Inc 949-363-1401 soilsurgeoninc.com
FILTERS
Advanced Drainage Systems Inc. 800-821-6710 ads-pipe.com Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com
Del Hydraulics 716-853-7996 del.us.com
Bucher Municipal North America J.C. Gury Company 704-658-1333 www.buchermunicipal.com 1-800-903-3385 jcgury.com GapVax Inc. 814-535-6766 gapvax.com Super Products LLC 800-837-9711 www.superproductsllc.com
DEWATERING
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com Zoeller Company 502-778-2731 zoeller.com
DREDGING Fluid Technology Inc. 513-241-1600 fluidtechnologyinc.com
EDUCATION & TRAINING Bucks Fabricating 800-233-0867 bucksfab.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
GREASE HANDLING EQUIPMENT ComVac Systems Inc. 800-243-7986 comvacsystems.com Drain Net Tech. 908-236-0277 drain-net.com
Imperial Industries Inc. 800-558-2945 imperialind.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
HOSES & NOZZLES— HIGH PRESSURE WATER Advanced Infrastructure Technologies 844-669-9537 advancedworld.com
Bucher Municipal North America Clarus Environment Products 704-658-1333 a Zoeller Company www.buchermunicipal.com 800-928-7867 clarusenvironmental.com Vi si t Us Vi si t Us
Dultmeier Sales 800-228-9666 dultmeier.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Vactor Manufacturing 815-672-3171 vactor.com
GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Imperial Industries Inc. 800-558-2945 imperialind.com Kuriyama of America Inc.
Imperial Industries Inc. 800-558-2945 imperialind.com Kuriyama of America Inc.
847-755-0360 kuriyama.com Standard Equipment 312-829-1919 standardequipment.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com Vactor Manufacturing 815-672-3171 vactor.com
HOSES—VACUUM
847-755-0360 kuriyama.com Texcel 800-231-7116 texcelrubber.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vactor Manufacturing 815-672-3171 vactor.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
HOSE FITTINGS— VACUUM Armstrong Equipment Inc 800-699-7557 vacpump.com ComVac Systems Inc. 800-243-7986 comvacsystems.com
Abbott Rubber Company Inc. 800-852-1855 pumperhose.com Armstrong Equipment Inc 800-699-7557 vacpump.com ComVac Systems Inc. 800-243-7986 comvacsystems.com Dultmeier Sales 800-228-9666 dultmeier.com GapVax Inc. 814-535-6766 gapvax.com w w w. a me r ica nliquidwa ste.co m w w w. a mer ica nliquidwa ste.co m
Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
GapVax Inc. 814-535-6766 gapvax.com
Imperial Industries Inc. 800-558-2945 imperialind.com Kuriyama of America Inc.
847-755-0360 kuriyama.com
Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
HOSE REELS Coxreels 800-269-7335 coxreels.com Dultmeier Sales 800-228-9666 dultmeier.co GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Imperial Industries Inc. 800-558-2945 imperialind.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
HYDRO EXCAVATION EQUIPMENT GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com Muncie Power Products, Inc. 800-367-7867 munciepower.com Sewer Equipment 888-477-7901 sewerequipment.com
Soil Surgeon Inc 949-363-1401 soilsurgeoninc.com Super Products LLC 800-837-9711 superproductsllc.com Vactor Manufacturing 815-672-3171 vactor.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
INSURANCE
HYDRAULIC PARTS & COMPONENTS
Pamela Barnes Insurance 501-747-0606
Armstrong Equip. Service Orange, CA 800-699-7557 Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
ushagent.com/pamelabarnes
JETTERS American Jetter 866-944-3569 americanjetter.com
S E P T E M B E R 2 0 2 1 A M E R I C A N LI Q UI D WASTE 13 O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 23
Cam Spray 800-648-5011 camspray.com GapVax Inc. 814-535-6766 gapvax.com
Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com
Lock America International, Inc. 800-422-2866 laigroup.com
Sewer Equipment 888-477-7901 sewerequipment.com
ODOR CONTROL PRODUCTS
Super Products LLC 800-837-9711 superproductsllc.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Vactor Manufacturing 815-672-3171 vactor.com
Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com
Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
Imperial Industries Inc. 800-558-2945 imperialind.com Sewer Equipment 888-477-7901 sewerequipment.com Standard Equipment 312-829-1919 standardequipment.com Super Products LLC 800-837-9711 superproductsllc.com Vactor Manufacturing 815-672-3171 vactor.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
LEASING FINANCING SERVICES
Commercial Credit Group Inc. 704-731-0031 commercialcreditgroup.com Liberty Financial Group Inc. 800-422-1844 libertyfg.com
LOCATORS—PIPE/LEAK VALVE/SEWER
GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Five Peaks 866-293-1502 Imperial Industries Inc. fivepeaks.net 800-558-2945 imperialind.com Pro-Act Biotech 401-245-7004 bill@proactbiotech.com proactbiotech.com REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com Superior Signal Company 732-251-0800 superiorsignal.com Surco Portable Sanitation Products 412-789-8683 surco.com
ONSITE SEPTIC SYSTEMS
Superior Signal Company LLC 732-251-0800 superiorsignal.com Vactor Manufacturing 815-672-3171 vactor.com
JET/VAC COMBO MACHINES Bucher Municipal North America 704-658-1333 www.buchermunicipal.com
Armstrong Equipment Inc 800-699-7557 vacpump.com
Advanced Drainage Systems Inc. 800-821-6710 ads-pipe.com a Zoeller Company 800-928-7867 clarusenvironmental.com
LOCKS Drain Net Tech. 908-236-0277 drain-net.com
1 4 A MERIC AN L IQUID WA S T E S EP T EM BER 2021 2 4 A MERIC AN L IQUID WA S T E O C TO BER 2021
Septronics Inc. 888-565-8908 septronicsinc.com Snyder Industries Inc. 402-467-5221 snydernet.com
PIPE
Advanced Drainage Systems Inc. 800-821-6710 ads-pipe.com
PIPELINE REHABILITATION/ LINING Cues 800-327-7791 cuesinc.com Logiball Inc. 800-246-5988 logiball.com Perma-Liner Industries, Inc. 727-507-9749866-336-2568 perma-liner.com
PIPE PLUGS
Clarus Environment Products
Vivax-Metrotech Corp 800-446-3392 vivax-metrotech.com
RotoSolutions Inc. 800-868-0973 rotosolutions.com
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com
Advanced Drainage Systems Inc. 800-821-6710 ads-pipe.com Cherne Industries 800-THE-PLUG (843-7584) cherneind.com Logiball Inc. 800-246-5988 logiball.com
Vi si t Us Vi si t Us
PORTABLE RESTROOM ACCESSORIES & SUPPLIES
Imperial Industries Inc. 800-558-2945 imperialind.com Pumptec Inc 866-857-7078 pumptec.com Surco Products 800-556-0111 surcopt.com
PORTABLE RESTROOMS
Armal, Inc. 770-491-6410 armal.biz Comforts of Home Services, Inc. 630-906-8002 cohsi.com
Imperial Industries Inc. 800-558-2945 imperialind.com PolyJohn 800-292-1305 polyjohn.com
PORTABLE RESTROOM SERVICE TRUCKS ComVac Systems Inc. 800-243-7986 comvacsystems.com
Ledwell & Son Enterprises 888-533-9355 ledwell.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com Vacutrux Ltd. 519-669-1625 vacutrux.com
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Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
POWER TAKE-OFFS Muncie Power Products, Inc. 800-367-7867 munciepower.com
PORTABLE RESTROOM TRAILERS
PRESSURE WASHERS & SPRAYERS
Black Tie Products 708-675-0825 restroomtrailersonline.com
Armstrong Equipment Inc. 714-289-7600 800-699-7557
Comforts of Home Services, Inc. 630-906-8002 cohsi.com F.M. Manufacturing Archbold, OH 419-445-0700 fmmfg.com Forest River, Inc. 574-266-7520 Imperial Industries Inc. forestriverinc.com/ 800-558-2945 restroomtrailers.com imperialind.com McKee Farm Technologies 519-669-5720 mckeetechnologies.com
PORTABLE SINKS
Cam Spray 800-648-5011 camspray.com Dultmeier Sales 800-228-9666 dultmeier.com Hot Jet USA / Powerline Industries 800-624-8186 hotjetusa.com Vacuum Sales, Inc. 856-627-7790 vacuumsalesinc.com
PUMP PARTS & COMPONENTS Armstrong Equipment Inc 800-699-7557 vacpump.com
Imperial Industries Inc. 800-558-2945 imperialind.com
Armstrong Equipment, Inc. 800-699-7557 vacpump.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
White River Distributors 870-793-2374 lpgbobtails.com
POSITIVE DISPLACEMENT BLOWERS Imperial Industries Inc. 800-558-2945 imperialind.com
ComVac Systems Inc. 800-243-7986 comvacsystems.com
ComVac Systems Inc. 800-243-7986 comvacsystems.com Erickson Tank & Pump 509-785-2955 ericksontank.com Gorman-Rupp Company 419-755-1011 GRpumps.com
Imperial Industries Inc. 800-558-2945 imperialind.com Schult Engineering Princeton, IA 563-289-5808 Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
PUMPS— EFFLUENT/SEWAGE/ SUMP Clarus Environment Products a Zoeller Company 800-928-7867 clarusenvironmental.com Dultmeier Sales 800-228-9666 dultmeier.com Liberty Pumps 585-494-1817 liberypumps.com
PUMPS— HIGH PRESSURE WATER Armstrong Equipment, Inc. 800-699-7557 vacpump.com AquaBlast Corp. 800-338-7373 aquablast.com Beall Corp. Salem, OR 800-252-6736 Dultmeier Sales 800-228-9666 dultmeier.com
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GapVax Inc. 814-535-6766 gapvax.com
Tiger Manufacturing Co. 325-677-2112 tigermfgco.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
PUSH CAMERAS Imperial Industries Inc. 800-558-2945 imperialind.com NLB Corp. 248-624-5555 nlbcorp.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
PUMPS— VACUUM/PRESSURE
Advanced Infrastructure Technologies 310-534-4000 advancedworld.com
RENTAL EQUIPMENT Bucher Municipal North America 704-658-1333 www.buchermunicipal.com
RISER LIDS
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com
Advanced Infrastructure Technologies 844-669-9537 advancedworld.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Sewer Equipment 888-477-7901 sewerequipment.com
R.S. Technical Services, Inc. 800-767-1974 rstechserv.com
ROOT CONTROL PRODUCTS
Andert Inc. 860-974-3893
REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com
Armstrong Equipment Inc 800-699-7557 vacpump.com
Super Products LLC 800-837-9711 www.superproductsllc.com
SAFETY EQUIPMENT & TRAINING
Chandler Equipment Inc. 800-342-0887 chandlerequipment.com
Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
ComVac Systems Inc. 800-243-7986 comvacsystems.com
Vactor Manufacturing 815-672-3171 vactor.com
Dultmeier Sales 800-228-9666 dultmeier.com
REPAIR/REBUILDING EQUIPMENT
Erickson Tank & Pump 509-785-2955
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
GapVax Inc. 814-535-6766 gapvax.com Imperial Industries Inc. 800-558-2945 imperialind.com Robuschi USA 704-424-1018/877-4241020 robuschi.com
Imperial Industries Inc. 800-558-2945 imperialind.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
1 6 A MERIC AN L IQUI D WA S TE S EP T EM BER 2021 2 6 A MERIC AN L IQUID WA S T E O C TO BER 2021
Zoeller Company 502-778-2731 zoeller.com
SEPTIC SYSTEM COMPONENTS
RODDING MACHINES
Sewer Equipment 888-477-7901 sewerequipment.com
ericksontank.com
septicdrainer.com
Coxreels 800-269-7335 coxreels.com
SEPTIC DRAINFIELD RESTORATION Bio-Microbics, Inc. 800-753-FAST (3278) biomicrobics.com
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com Quanics Inc. 877-QUANICS (782-6427) quanics.net Roth Global Plastics 866-943-7256 roth-usa.com Snyder Industries Inc. 402-467-5221 snydernet.com
SEPTIC TANKS—POLY
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com Snyder Industries Inc. 402-467-5221 snydernet.com
STORAGE TANKS Dultmeier Sales 800-228-9666 dultmeier.com
Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com REX-BAC-T® Technologies 888-886-1461 rex-bac-t.com
Imperial Industries Inc. 800-558-2945 imperialind.com
Septic Drainer 518-812-0000 Vi si t Us Vi si t Us
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O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 27
General Pipe Cleaners 800-245-6200 drainbrain.com Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com Snyder Industries Inc. 402-467-5221 snydernet.com
SEWER CAMERAS Vivax-Metrotech Corp 1-408-734-1400 vivax-metrotech.com
TANK PARTS & COMPONENTS Armstrong Equipment Inc 800-699-7557 vacpump.com ComVac Systems Inc. 800-243-7986 comvacsystems.com
Imperial Industries Inc. 800-558-2945 imperialind.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
TRUCK ACCESSORIES ComVac Systems Inc. 800-243-7986 comvacsystems.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
TV INSPECTION EQUIPMENT Advanced Infrastructure Technologies 844-669-9537 advancedworld.com
GPM Truck Centers 630-543-7373 gpmpumpandtruck.com Joe Johnson Equipment 705-733-7700 jjei.com
ComVac Systems Inc. 800-243-7986 comvacsystems.com GapVax Inc. 888-442-7829 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com truck.com
R.S. Technical Services, Inc. 800-767-1974 rstechserv.com Imperial Industries Inc. 800-558-2945 imperialind.com Vivax-Metrotech Corp 800-446-3392 vivax-metrotech.com
VACUUM TRUCKS/ TRAILERS—SEPTIC ComVac Systems Inc. 800-243-7986 comvacsystems.com GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com
Imperial Industries Inc. 800-558-2945 imperialind.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Super Products LLC 800-837-9711 www.superproductsllc.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
VACUUM TRUCKS/ TRAILERS—INDUSTRIAL, WET/DRY, HAZARDOUS Bucher Municipal North America 704-658-1333 www.buchermunicipal.com
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Ledwell & Son Enterprises 888-533-9355 ledwell.com Standard Equipment 312-829-1919 standardequipment.com Super Products LLC 800-837-9711 www.superproductsllc.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com
VACUUM TRUCKS/ TRAILERS — INDUSTRIAL, WET/DRY, NON-HAZARDOUS GapVax Inc. 814-535-6766 gapvax.com GPM Truck Centers 630-543-7373 gpmpumpandtruck.com Joe Johnson Equipment 705-733-7700 jjei.com
Imperial Industries Inc. 800-558-2945 imperialind.com
Ledwell & Son Enterprises 888-533-9355 ledwell.com Super Products LLC 800-837-9711 superproductsllc.com Tiger Manufacturing Co. 325-677-2112 tigermfgco.com Vac-Con, Inc. 904-284-4200 vac-con.com Vacutrux Ltd. 519-669-1625 vacutrux.com Vacuum Sales Inc. 856-627-7790 vacuumsalesinc.com White River Distributors 870-793-2374 LPGBotais.com
WATER BLAST HOSES Kuriyama of America Inc.
847-755-0360 kuriyama.com
WATERBLASTING EQUIPMENT Advanced Infrastructure Technologies 844-669-9537 advancedworld.com Joe Johnson Equipment 705-733-7700 jjei.com Kuriyama of America Inc.
847-755-0360 kuriyama.com
NLB Corp. 248-624-5555 nlbcorp.com
S E P T E M B E R 2 0 2 1 A M E R I C A N LI Q UI D WASTE 17 Vi si t Us
You Spoke. We Listened! New Optional One Piece Tank Strong, Solid, Dependable
» 60 Gallon Tank » One Piece » Easy to Assemble » Easy to Clean
Toll free: 866 873 7796 | www.armal.biz w w w. a mer ica nliquidwa ste.co m
O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 29
SPOTLIGHT
INDEX
AAA Septic & Portable Restroom Rentals a septic and portable toilet rental company with a sense of humor Triple “A” Septic & Portable Restroom Rentals in Shelton Washington is a septic and portable toilet rental company with a sense of humor. When you navigate to their website, the first thing you see is the most frequently used joke in the business, “We're number 1 in the number 2 business.” But of course, few septic service patrons or toilet rental customers will ever see that slogan more than once, so it works. But a good sense of humor is important in this industry, and when you see a company that has it, you're usually in good hands. Companies like AAA Septic do an extraordinarily hands-on job, and they cater to a customer base that cannot afford to have their needs dismissed.
continued on page 32
3 0 A MERIC AN L IQUID WA S T E O C TO BER 2021
Vi si t Us
your premier
tank manufacturer WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 39 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead. • Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!
OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks • Parts Tanks available in your choice of metal - steel, aluminum or stainless steel. We’ve built over 150,000 tanks and counting.
We have stock on the ground ready to go to work for you!
Custom options available! Subscribe to our YouTube channel Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 39 years, is the trusted choice for specialized septic solutions and expert service.
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Imperial Industries Inc.
O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 31
INDEX
SPOTLIGHT
Bio-Septic Boost
A Drainfeild Soil Restorative Sodium is the REAL problem. Septic Drainer drives sodium OUT of the soil.
0
Dana and Debora Lovely, the owners and operators of AAA Septic, moved to Shelton WA in 1993 and founded their septic company shortly after that.
SeptiMarker
Custom vinyl decals
FREE Shipping To New Customers. Use Promo Code PUMPER.
RCS II, Inc. • www.septicdrainer.com • (518) 812-0000
Since then, their family and their company have grown in children, trucks, capabilities, and services rendered. After nearly 30 years in the business, serving the Shelton community, AAA Septic has become the most well-known, most sought after, and most highly praised company of its kind in
Pressure Washers & Drain Jetting Equipment
We Custom Build Machines To Your Specifications!
800-648-5011 www.camspray.com sales@camspray.com
Van and Truck Mount Models Available See All The Features And Specifications At CamSpray.com
STB Series
Trailer-Mounted Drain Jets
0
00)
Removes Bio-Mat
STB4012K
$
STB3015K
$
STB2712K
$
STB3708K
$
STB4007K
$
WHEN RELIA
the area.
Choos
Extensive inventory for quick delivery • Product
18,999
• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose
18,999
• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose • DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels
13,499
• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose
13,299
• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose
13,299
• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose
TT4025HZ-35 $ 52,995
PM80T Vacuum Pumps Free Air Capacity Rotation Speed If you've followed series 414 CFM our ongoing 1,100 rpm on local level
septic and portable companies for long, • Longer restroom pump life thanks to an innovative
design only that minimizes component wear that – you'll know there's one way to achieve • Reduced fuel consumption due to through hard work, trustworthy and personalized increased efficiencies from the lower truck rpm customer service, and a willingness to fire up the • Ready to mount packages available suction truck at any time day or night. That's why
we point out the ubiquitous septic service joke • Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes
3 2 A MERIC AN L IQUID WA S T E O C TO BER 2021
This System
Ne
12 opti and
An
Call Today! 866-383-63
mentioned above. When you see that, you can
almost bet, you're looking at someone willing to go the extra mile for you.
Outside of the US call 636-584-8844 Visit us online at www.morousa.com Vi si t Us
septic trucks and one heavy-duty pickup truck.
When they started in the septic business, AAA Septic only offered basic septic services.
However, on close inspection, you may notice
But today, if you visit the corporate offices out
that these septic trucks are slightly larger than average. Also, pumping is far
on Brockdale Road, you'll see an impressive collection of portable toilets and septic service trucks. They provide
They also provide maintenance
from the only septic service they offer. They also provide
inspections and
maintenance inspections and
They make themselves
operations
means an inspection designed
readily available to their
inspections...
portable toilet rentals to three counties
community, encouraging new businesses to stop by their
operations inspections. That to determine the extent of service needed. That means their quotes are reliable. It
main office any time to talk about their needs and
also means they can provide inspections designed to
schedule service.
determine the functional capabilities of a given septic
AAA SEPTIC'S SEPTIC SERVICES
tank. AAA Septic takes pride in its ability to assess
A quick look at AAA Septic's fleet includes three
the condition and functionality of a given septic continued on page 34
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SPOTLIGHT
INDEX
They have a substantial collection of portable toilets available for rent. These include standard units, units equipped with hand sanitizer, and handicap-accessible units. system and provide them with customized recommendations for maintenance.” AAA SEPTIC'S PORTABLE RESTROOM RENTAL SERVICES As you know, few septic service companies worth their salt lack robust portable toilet rental capabilities. AAA Septic is no different. They have a substantial collection of portable toilets tank. That's important in a small community in a
available for rent. These include standard units,
rainy climate where big shipments are not always
units equipped with hand sanitizer, and handicap-
available and where heavy rains can quickly turn a
accessible units. They also offer restrooms capable
functioning tank into one that needs care.
of servicing large events, units designed to serve
They also offer home sale service, septic repair,
the needs of construction sites, units with full
septic line camera inspection, jetting, and riser
flushing capabilities, and ones with above-ground
installation.
holding tanks.
Dana says, “Gravity-driven systems should
They also offer pumping services for above-ground
be inspected and pumped every 3 to 5 years
holding tanks at residences and vacation properties
as needed, in accordance with county health
and grease trap pumping service for restaurants. In
requirements. Pressurized systems need to be
an area where tourism is critical to the hospitality
inspected on an annual basis by a specialist. We can
industry, grease trap clearance is in extremely high
look up the specific needs of a given customer's
demand. continued on page 36
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SPOTLIGHT
INDEX
Located on the northwest coast, Shelton sees far more than its share of RV traffic. As non-native travelers to the area, Dana and Debora understand the needs of this demographic very well. AAA'S SPECIAL RV SERVICE Up to this point, their offerings are pretty much standard fare for a company of this kind. But AAA Septic does stand out from the crowd in at least one important way. They offer custom septic pumping services for recreational vehicles. This is important because Shelton Washington is a major hub of RV activity. Located on the northwest coast, Shelton sees far more than its share of RV traffic. As non-native travelers to the area, Dana and Debora understand the needs of this demographic very well. An RV with septic trouble can be a real problem. AAA Septic offers personalized service and is able to come to the location of a given RV continued on page 38
3 6 A MERIC AN L IQUID WA S T E O C TO BER 2021
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O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 37
SPOTLIGHT
INDEX
customer and clear out their tanks on site. Usually, RV owners have to find a dedicated pumping station, and such facilities are not always ready to serve. Needless to say, the Lovelys have become the go-to team when it comes to serving the needs of the Recreational Vehicle community in their area. Today, the second generation of the Lovely family is serving the septic needs of Shelton, WA. Like many such companies, this organization continues to serve a grateful community in a part of the country with unique needs.
Sources https://www.aaasepticshelton.com/aboutus
3 8 A MERIC AN L IQUID WA S T E O C TO BER 2021
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O C TO B E R 2 0 2 1 A M E R I C A N LI QUI D WASTE 39
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INDEX
Abbott Rubber CO. Inc..................................................2 800-852-1855 / pumperhose.com
Fruitland Manufacturing ......................................... 15 800-663-9003 / fruitlandmanufacturing.com
Peterson Products..........................................................6 800-669-1434 / pipeplug.com
American Jetter............................................................ 40 866-944-3569 / americanjetter.com
GSBB Services, LLC...................................................... 40 843-535-5712 / www.gsbb.biz
PolyJohn Enterprises.................................................. 43 800-292-1305 / polyjohn.com
Aqua-Zyme Disposal Systems Inc........................... 2 979-245-5656 / aqua-zyme.com
Imperial Industries Inc............................................... 31 800-558-2945 / imperialind.com
Power Line Industries / Hot Jet USA..................... 40 800-213-3272 / hotjetusa.com
Armal Inc........................................................................ 29 866-873-7796 / www.armal.biz Bright Dyes.................................................................... 40 800-394-0678 / brightdyes.com Cam Spray...................................................................... 32 800-648-5011 / camspray.com Com Vac.............................................................................5 800-243-7986 / comvacsystems.com Comforts of Home...................................................... 42 877-382-2935 / cohsi.com Coxreels........................................................................... 14 800-269-7335 / coxreels.com Dragon Products.......................................................... 11 877-783-5538 / dragonproductsltd.com F.M. Manufacturing..................................................... 27 877-889-2246 / fmmfg.com
In The Round Dewatering........................................ 33 317-539-7511 / ITRDewatering.com J.C. Gury Company Inc..................................................6 800-903-3385 / jcgury.com Key Commercial Corp................................................ 33 877-333-4539 / keycommercial.com Masport Vacuum Pump Systems........................... 38 800-228-4510 / mastportpump.com Mid-State Tank Co., Inc.................................................4 800-722-8384 /midstatetank.com National Vacuum Equipment, Inc..........................BC 800-253-5500 /natvac.com Navitas Credit Corp..................................................... 36 800-422-1844 /navitascredit.com Norweco Inc.....................................................................7 800-667-9326 /norweco.com Paul Swoyer Septics LLC............................................ 39 830-935-4936
4 2 A MERIC AN L IQUID WA S T E O C TO BER 2021
RCS II Inc.....................................................................6, 32 518-812-0000 / septicdrainer.com Robuschi ........................................................................ 35 gardnerdenverproducts.com • Roth Global Plastics.......................................................4 866-943-7256 / roth-america.com Stamp Works................................................................. 40 800-758-2743 / sales@stampworks.net Transway Systems Inc................................................ 41 800-263-4508 / transwaysystems.com VacCon............................................................................ 37 904-493-4969 / vac- con.com Vacuum Sales Inc............................................................3 800-547-7790 / vacuumsalesinc.com Westmoor Ltd............................................................... 40 800-367-0972 / westmoorltd.com
Vi si t Us
IT’S SCARY OUT THERE RIGHT NOW Let’s stick together as an industry and get through it
Our industry is going through a scary spell right now. Supply is struggling to keep up with unprecedented demand, which has resulted in longer lead times as well as increased prices. In addition, the pandemic continues to impact our ability to get back to normal. It’s not a situation any of us want to find ourselves in. And while PolyJohn isn’t immune to these challenges and doesn’t have a quick fix, we want you to know that we aren’t going to abandon you. We are doing our best to listen to your concerns, minimize the negatives and help you out however we can. It’s important that we come together as an industry and support each other until we succeed in navigating through these difficult times.
For ideas of how to get into the holiday spirit throughout the year with decorated portable toilets, check out INFOGRAPHIC: Holiday Toilet Decoration Ideas at PROHOLIDAYTOILETDECOR.COM
DOWNLOAD OUR GUIDES PJProductGuide.com | PJPROReferenceGuide.com
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2500 GASPAR AVE., WHITING, IN 46394
pjALW.com | 800.292.1305
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4 4 A MERIC AN L IQUID WA S T E O C TO BER 2021
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