IN
T E AC SID S N IN RE ATIO CAFORM
APRIL 2020
INS I D E
p 8 How to Build Your Referral Base Fast!
p 34 Jim’s Liquid Waste Hauling LLC: Septic Service With a Personal Twist
The ADS dewatering system is BUILT BY A PUMPING COMPANY FOR PUMPERS and you are welcome to come and watch the 30 yard box being filled in only 2 hours!
ase Trap e r G e h T m Fro en to the Gard osting g & Comp
-Dewaterin
By using the ADS dewatering system along with our Compost Facility, we have turned our disposal costs into a profitable venture.
Call 979-245-5656 for info! Financing available www.aqua-zyme.com PO Box 489, Van Vleck, TX 77482 zymme@aqua-zyme.net • us patent #6,364,122
Draining Down 30 Yd. Dewatering Unit w/Portable Aluminum Walkway
CIRCLE #13 ON READER SERVICE CARD
THE HOSE AND FITTINGS EXPERTS
OR D
LOWEST PRICES ALWAYS
ONLINE R E
24/7
www.pumperhose.com
ADVERTISER INDEX
Gapvax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Abbott Rubber . . . . . . . . . . . . . . . . . . . . . . . . . .40 Pik Rite . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 800-326-9763 • pikrite.com 888-442-7829 • gapvax.com 800-852-1855 • pumperhose.com Granite State Collectibles . . . . . . . . . . . . . . . . .32 Polylok . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Amigo Trucks . . . . . . . . . . . . . . . . . . . . . . . . . . .47 877-450-2100 877-765-9565 • polylok.com 800-800-7575 • amigotruck.com Hannay Reels . . . . . . . . . . . . . . . . . . . . . . . . . .32 R.A. Ross . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 AMT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 877-467-3357 • go.hannay.com 800-489-8677 • raross.com 888-268-7867 • amtpump.com Imperial Industries . . . . . . . . . . . . . . . . . . .15, 63 Quadel Industries . . . . . . . . . . . . . . . . . . . . . . .20 Aqua Blast . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 800-558-2945 • imperialind.com 800-289-7659 • quadel.net 800-338-7373 • aqua-blast.com Jack Doheny . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Quality Tank Truck . . . . . . . . . . . . . . . . . . . . . . .21 Aqua Tech . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 800-3-DOHENY • dohenysupplies.com 877-635-0001 • qualitytanktrucks.net 800-752-2400 • hi-vac.com JC Gury . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 RooterMan . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Aqua-Zyme Disposal Systems Inc . . . . . . . . . .81 800-556-5576 • jcgury.com 800-700-8062 • rooterman.com 979-245-5656 • aqua-zyme.com Juggler . . . . . . . . . . . . . . . . . . . . . . . . .FC, 37, 71 Roto Solutions . . . . . . . . . . . . . . . . . . . . . . . . . .12 Arcan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39 800-463-6638 • labrie.ca 800-868-0973 888-352-7226 • arcan.com KeeVac . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Route Optix . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Best Enterprises . . . . . . . . . . . . . . . . . . . . . . . . .9 866-847-2504 • keevac.com 866-926-7849 • routeoptix.com 800-288-2378 • bestenterprises.net Kroy Industries . . . . . . . . . . . . . . . . . . . . . .36, 49 ScreenTech Imaging, a div. of Roeda Signs Inc . .8 888-477-5769 • kroyind.com Bigs Easy Lift . . . . . . . . . . . . . . . . . . . . . . .43, 69 800-829-3021 • screentech.com Kuntry Kustom . . . . . . . . . . . . . . . . . . . . . . . . . .44 866-962-LIFT • bigseasylift.com Septic Services Inc . . . . . . . . . . . . . . . . . . . . . . .8 866-552-6356 • richrestrooms.com BrenLin Co. . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 800-536-5564 • septicserv.com Kuriyama of American Inc. . . . . . . . . . . . . . . . .26 888-808-1008 Septic Tracker . . . . . . . . . . . . . . . . . . . . . . . .8, 49 847-755-0360 • kuriyama.com BUYERS’ GUIDE . . . . . . . . . . . . . . . . . . .51-76 888-308-0651 • septictracker.com LC Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 CAG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Standard Equipment . . . . . . . . . . . . . . . . . . . . .20 866-369-9852 800-982-2274 • cagtruckcapitol.com 800-633-2997 • standardequipment.com Leasco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Coleman Vacuum . . . . . . . . . . . . . . . . . . . . . . .45 304-375-2545 • kmhequip.com The Service Program . . . . . . . . . . . . . . . . . . . . .4 800-645-1136 • colemanvtmcorp.com Lely Manufacturing Inc . . . . . . . . . . . . . . . . . . .41 866-480-1879 • theserviceprogram.com ® Comforts of Home . . . . . . . . . . . . . . . . . . . . . . .45 800-334-2763 • lelyus.com UEMSI HOSE . . .PRODUCTS, . . . . . INC. . . . . . . . . . . . . . . . . . . . . . .4, 56 847-856-8002 • comfortsofhome.biz Liberty Financial Group Inc . . . . . . . . . . . .28, 54 800-666-0766 • uemsi.com ComVac Systems . . . . . . . . . . . . . . . . . . . . . . . .33 800-422-1844 • libertyfg.com VAC-CON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 800-243-7986 • comvacsystems.com Lock America . . . . . . . . . . . . . . . . . . . . . . . . . .28 904-284-4200 • vac-con.com Cox Reels . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 800-422-2866 • laigroup.com Vacuum Sales Inc . . . . . . . . . . . . . . . . . . . . . . .24 LWI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47, 62 800-COX-REEL • coxreels.com 856-627-7790 • vacuumsalesinc.com 877-445-5511 Dragon Products Ltd . . . . . . . . . . . . . . .2 & 3, 73 VAR Co . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 MESA Waste Services . . . . . . . . . . . . . . . . . . . .20 800-231-8198 • modernusa.com 866-872-1224 mesawasteservices.com Dresser Roots . . . . . . . . . . . . . . . . . . . . . . . . . .BC V.E. Enterprises . . . . . . . . . . . . . . . . . . . . . . . . .82 Mid-State Tank . . . . . . . . . . . . . . . . . . . . . . . . .18 832-590-2305 • dresser.com 800-234-2329 • veenterprises.com 800-722-8384 • midstatetank.com DropBox Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . .38 VM Soft . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 National Truck Center . . . . . . . . . . . . . . . . . . . .24 888-388-7768 • dropboxinc.com 940-367-2246 • thesafeprogram.com 305-691-8407 • nationaltruckcenter.com Financial Federal Credit . . . . .NICHOLAS . . . . . . . . . . . . .39 BLVD. Wastequip . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 1700 • ELK • 800.852.1855 National Vacuum GROVE Equipment .VILLAGE, . . . . . . . . . .11, 65IL 60007 888-969-2783 • financialfederal.com 877-468-9278 • wastequip.com 800-253-5500 • natvac.com sales@abbottrubber.com Flo Trend Systems, Inc. . . . . . . . E-MAIL . . . . . . . . .5, 54 Water Cannon . . . . . . . . . . . . . . . . . . . . . . .29, 75 NorthStar Commercial . . •. .WEBSITE . . . . . . . . . . . .www.pumperhose.com . . .18 800-762-9893 • flotrend.com 800-351-7283 • 1800333wash.com 877-804-2274 • northstarcc.net F.M. Manufacturing. . . . . . . . . . . . . . . . . . . . . .38 Wells Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 NozzTeq . . . . . . . . . . . . . . . . . . . . . . . . . . . .18, 67 • Lfmmfg.com 888-574-4222 • wellscargocog.com 866-620-5915 • nozzteq.com Pumper black and white 5/6/19 9:43 AM 2 419-445-0700 A ME RICHose ANAD IQUID WAFNL.indd S T E A1 P R IL 2020 Vi si t Us FMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Wells Fargo . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 O’Brien Manf . . . . . . . . . . . . . . . . . . . . . . . . . . .14 800-927-8750 • fmitrucks.com 800-322-6200 • wellsfargo.com 800-638-1901 • obrienmfg.com
Advanced Enviro-Septic® System
Passive Onsite Wastewater Treatment & Dispersal Scalable for any Project ™
QPW: 2013 LIC: SMK40495
Passive Non-Mechanical Process
Treatment & Dispersal
Proven & Reliable Track Record
Affordable
www.PresbyEnvironmental.com 800-473-5298
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E RI C A N LI QUI D WASTE 3
April 2020 | VOLUME 16 | ISSUE 4
CONTENTS
F E AT U R E S 8 How to Build Your Referral Base Fast! 14 In the News 26 Corona Virus – How to Protect Your Employees 32 CARES Act 34 Jim’s Liquid Waste Hauling LLC 40 ALW Classifieds 42 Index of Advertisers CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com
SUBSCRIPTIONS $15.00 per year, or by eligible request.
American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 A ME RIC AN L IQUID WA S T E A P R IL 2020
Vi si t Us
Vacuum Trucks
Sales · Rentals · Parts · Service BACKED BY NATIONWIDE SUPPORT
Super Products, an Alamo Group Company, is a leading manufacturer of vacuum trucks for a wide variety of applications. 800.837.9711 | info@superproductsllc.com | www.superproductsllc.com
PRoduCTs ComPany
Quality Products for Professionals Since 1916
PetersenÂŽ Pipe Plugging Systems Pipe Plugs and Packers for all your Pressure, Chemical and Temperature Requirements. Call us to quickly customize a pipe plug or plugging system for your specific application.
P 800-926-1926 or 262-692-2416 / F 800-669-1434 or 262-692-2418 / www.pipeplug.com 6 Apetersen_0113ad.indd ME RIC AN L IQUID 1 WA S T E A P R IL 2020
Vi si t Us 12/19/12 4:57 PM
BUSINESS CORNER
TECH NEWS
P R O D U C T W AT C H
A S S O C I AT I O N N E W S
IN THE NEWS
SPOTLIGHT
HOW TO
BUILD
A S S O C I AT I O N I N S I D E R
Your Referral Base FAST
Small to medium-sized businesses can multiply referral business quickly by using this simple, but out-of-the-box online promotional event. The referral base building event is for current and former customers, and current and former prospects. The promo enables your target audience to receive an exciting benefit in exchange for providing sales referrals to your business. By following a simple process of working your resources of 1) archived leads, 2) current leads, 3) inactive and 4) active customer files, you can generate a referral base that will deliver a lot of dynamic new leads to your luxury restroom rental business. A free trial generates demand for your product and creates a base of leads for future contacts. It populates an emailing list for the promotion of special offers, announcing service and product additions, and customized email marketing campaigns.
Special Event To Accelerate Growth of Your Referral Base This method of developing a referral base is time-tested and pretty straightforward, nothing too complicated. But it requires a routine output of effort. With a little consistency and a compelling promotional email and
8 A ME RIC AN L IQUID WA S T E A P R IL 2020
INDEX
phone script, your team can work some referral-building magic to exceed your seasonal revenue goals. Here’s how this kind of referral lead-generating campaign works: The plan is for an online promotional day of drawings for great prizes for drawing entrants, with a Grand Prize drawing at the end of the big day. Drawing entrants are people who visit your site and fill in your referral form to refer a friend, relative, or acquaintance to visit your luxury restroom rental business website. The people your invited participants refer are also eligible to visit your website and enter the drawings. Prizes are provided by local merchants whom you will approach to collaborate in a mutually rewarding promotional brand-building project.
Start by capturing contact information from all your: 4 Existing active customer files 4 Inactive customer files 4 Current lead files for prospects who have already entered your sales pipeline 4 Archived files of former prospects who provided contact information, but who have never actually done business with your company.
Vi si t Us
Spreadsheets are convenient for documenting results of phone calls, sorting and otherwise manipulating cells of information as needed, and they can be fed directly into your auto emailing system. Commit all those internal and external sales leads to a work file. Excel or other spreadsheets are ideal for this purpose, especially for smaller businesses. That’s because it’s a tool you probably already have in your business administrative office software package, so you won’t need to invest in anything more powerful for your promotion.
Spreadsheets are convenient for documenting results of phone calls, sorting and otherwise manipulating cells of information as needed, and they can be fed directly into your auto emailing system. (As a small growing business, your volume of calls to be made for your promo is not likely to require an autodialer and an external call center team to handle your campaign.)
Phone Promotional Marketing Create four separate calling lists, one worksheet in your Excel workbook for each of the above categories of people you will invite to participate in your promo day drawings. Create plenty of space on the worksheet column dedicated to documenting phone calling information for each call entry during your campaign. For each promo prospect, record dates and times called each time you dial, record whether or not the prospect answered the phone, and the outcome of the conversation.
Your Promo Day Invite Phone Script Create a brief, warm, welcoming phone script to invite your customers and prospects to visit your website for a virtual tour of your latest luxury restroom rental models and to enter your exclusive drawing online, by filling out your referral form for the continued on page 10
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E RI C A N LI QUI D WASTE 9
BUSINESS CORNER
exciting prize drawing promotion you’ll be hosting. List the great prizes they can win in the drawing(s) that will be held on RO Dyour U Cpromo T W AT C exciting H the bigP day. Give day an name, maybe “Welcome to the World of Luxury Restrooms Day!”
Your phone promo script should do four quick, simple things: 4 Briefly explain which merchants have provided what prizes for the drawings on your referral promo day. 4 Mention some of the countless great outdoor events at IN THE NEWS which luxury restroom facilities would offer guests an exceptional unexpected luxury. 4 Offer a special discount for all new or existing customers who schedule within the designated promo week (i.e., during the week leading up to the promo drawing(s) day) to reserve a rental unit anytime within the following year (or six months, or three months, if you prefer). SPOTLIGHT 4 Ask the call recipient to go to your website to participate, and promise a follow-up email with a promotional code they should enter when they fill in the drawing entry form for themselves and that their guests for the promo should fill in their drawing entry form too. 4 Explain that their name and their referred friend’s name will both be entered in your drawing to be held on the day of your online promotion!
Email Promotional Marketing Prepare your emailing list, to start working that resource too. First, clear textual debris from cells, such as unnecessary commas, blanks spaces, prefixes, and suffixes for names, notations, etc. Write an email with an attachment of your new colorful, professional-quality digital brochure or photos of your latest luxury rental restroom models. Explain that you’re hosting an exciting online promotional event with exciting free prizes and gorgeous luxury restroom models to introduce for their next outdoor event. In your email content, paint a picture of the ideal warmweather outdoor event — a family reunion, a company picnic, a community sports league tournament, a town fair, an arts festival, a wedding, an anniversary, a birthday party, or anyone of the countless other fun open-air events that are popular in your area during the outdoor recreation season. Help your reader imagine how much more warm and wonderful the
TECH NEWS
A S S OIt’s C Irecommended AT I O N N E W to S wait
to begin calling and emailing for your promo until about three weeks before the day of your promotion. Calling too far in advance is likely
A S S O C I AT I O N I N S I D E R
to cause a drop in enthusiasm before the event begins. event can be with the great security and comfort of first-class NDEX luxuryI outdoor restroom accommodations.
Creating Your Prize Drawing Form Create a fillable form on your website. Keep it very short and simple. Your drawing entry form should include just the customer or prospect’s name and the name and phone number and email address of the friend, family member, coworker, or acquaintance they want to refer to. But, make the form as attractive as possible. Add color! Add .gif files to the periphery. Add an explainer video to the page, to talk about the great prizes, to talk about your luxury rental restrooms, maybe announce that your business will donate an amount to a popular charity for each drawing entry by invited participants, etc.
The Lead-Up to Your Online Referral Promotion Day! It’s recommended to wait to begin calling and emailing for your promo until about three weeks before the day of your promotion. Calling too far in advance is likely to cause a drop in enthusiasm before the event begins. During the three weeks leading up to the big day, your team should allocate as much time for phone calling as possible to invite people to participate. All call recipients should receive your follow-up email, to provide the visual images of the phone call content, including lists of the prizes and participating merchants, and, ideally, photos of the prizes. During the weeks before your promotion, create urgency for staff and invitees by emphasizing that this is a once-peryear opportunity! On the big day, as promised, draw winners
continued on page 12
1 0 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
Experience the
Imperial advantage Your Premier Tank Manufacturer Custom options available! WE ARE IMPERIAL. At IMPERIAL INDUSTRIES, we have been going the extra mile designing and manufacturing specialized commercial sanitation tanks for more than 38 years - constantly evolving to meet the changing needs of your industry. It is our mission to provide you, our valued customers, with dependability for the road ahead. • Quality • Durability • Customer Support • Truck Dealer Partners Better efficiency means bigger profits...let us help you get the results you want!
OFFERING A WIDE RANGE OF SEPTIC & PORTABLE PUMPING EQUIPMENT: • Septic Trucks • Portable Restroom Service Units • Grease Units • Vacuum Trailers • Hydraulic Hoist Tanks • 407/412 DOT Tanks Tanks available in your choice of metal - steel, aluminum or stainless steel. We’ve built over 150,000 tanks and counting.
Imperial Industries, proudly family-owned and operated in central Wisconsin for more than 38 years, is the trusted choice for specialized septic solutions and expert service. w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 11
BUSINESS CORNER
of prizes and post their names on your site. Contact prize winners with personal phone calls to congratulate them, R Othem D U to C come T WinAT H up their prizes and see andPinvite andCpick some of your luxury restrooms. Ideally, you can arrange to have one of your premium units on display that day. Call your fellow merchants and thank them for working with you, and/or send a nice Thank You card, to express your appreciation. Tell them that you hope they will call on you to reciprocate in one of their future events. This is a I N Tcall Hthat E NcanE generate W S the kind of goodwill that can valuable build your brand with your local business community.
Reaching Out to Collaborate with Fellow Merchants The process for obtaining promotional items for featuring at your promotional event is as simple as calling a few local merchants. Invite each one to be a part of your promotion by providing a highly desirable item or a few great items or
SPOTLIGHT
certificates for free services from their business. 4 Explain that, in exchange for their contribution to the success of your event, you will post in a prominent location on your site, the name of their business, along with contact information and a brief description of their products or services (limit to about 50 words). 4 Be sure to explain that you will include in a separate space on your site an additional mention of their business, in a Thank You statement in recognition of their business’s help to make your online promotion as beneficial as possible for all your customers and prospects who participate. 4 Finally, explain that you will also include a mention of their business in all of your phone calls and emails to your four categories of invitees in your work to build traffic on your site for your big day of promotional drawings and discounts for new and existing customers. Make sure your fellow merchants are clear on the fact that partnering with you on your business’s promotion is a good opportunity for them. They’ll be receiving comparatively a significant amount of exposure in a high-quality form of promotional advertising, in exchange for providing one or two great items or services from their business. The value they provide in their contributed product(s) or certificate for free service(s) should be of a value that:
1 2 A MERIC AN L IQUID WA S TE A P R IL 2020
TECH NEWS
4 Will excite and motivate your invitees to go to your site and fill out the drawing entry form and have their friends S O C I AT I O N N E W S doA soStoo. 4 Will reciprocate with the value you and your business’s team will provide to their business with top-quality, oneon-one promotional advertising.
Next Month’s Carry-Over From Online Promotion Extend your promo for customers and prospects who expressed interest but who did not follow through by the final A S S O C I AT I O N I N S I D E R day of the promotion. Load the names from your drawing entry data into two columns in your calling list, then sort your calling list to created duplications. Then, you can call back all those on your lists that do not show duplications, which will be easy to identify by the entire lines of blank cells following the two populated columns on the lines with names duplicating the names INDEX immediately above them. (Later, you can command Excel to label No Shows and remove duplicates, to produce a clean list for your next promotion of this kind.) Renew the promo on an annual basis, building on the base of promo prospects and the new revenue base generated from it.
Sustainable Online Referral Promotion This online promotion to build a referral base can work to increase your referrals comparatively quickly. But, it is not meant to be used as a one-off proposition. For best results in building a robust referral program for your luxury restroom rental business using this promotional tool, plan to repeat the process annually. This fun online promotional event can draw an abundance of positive attention to your business in a way that is fun for your audience, and it can help carry your referral-building program throughout the year and increase your rate of referral orders. Beyond increasing the percentage of new customers from referral orders that your program will naturally deliver over time — building a customer base of people who know many of your other customers is the highest quality way possible to establish a close network of fans for your portable restroom rental business.
Vi si t Us
IN THE NEWS
A S S O C I AT I O N I N S I D E R
POWER-VEE® WITH AUTOMATIC CABLE FEED IS FASTER AND EASIER TO USE SPOTLIGHT
General Pipe Cleaners Power-Vee® Drain cleaner with automatic cable feed makes clearing small drain lines faster and easier. The simplified feeding system is like having an extra hand in tight and awkward places. Just squeeze the lever – and cable feeds at a rate of up to 16 feet per minute. Power-Vee easily unclogs sinks, tubs, toilets, and laundry drains from 1-1/4” to 3” diameter at a distance of up to 50 ft. The automatic feed can quickly adjust to take any cable from 1/4” to 3/8” without requiring the use of tools or additional parts. The optional Handy-Stand™ turns Power-Vee into a practical countertop or floor machine. The ergonomically balanced Handy-Stand enhances the drain cleaner’s versatility, safety, and stability. Power-Vee also features quick-change cable cartridges for fast cable changing or cleaning, and a Dyna-Thrust™ bearing system to reduce bearing wear and extend the life of the tool. Flexicore® cable from General offers superior kinking resistance and unequalled strength with the right amount
1 4 A MERIC AN L IQUID WA S TE A P R IL 2020
INDEX
of flexibility. It’s so tough that it carries the best warranty in the business – one-year protection against breakage. The optional Handy-Stand™ turns Power-Vee into a practical countertop or floor machine. The ergonomically balanced Handy-Stand enhances the drain cleaner’s versatility, safety, and stability. For more information contact the Drain Brains® at General Pipe Cleaners at 800-245-6200 or 412-771-6300, or visit www.drainbrain. com/pv to watch the Power-Vee in action. General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality American-made drain cleaning equipment. In business since 1930.
Vi si t Us
You Spoke. We Listened! New Optional One Piece Tank Strong, Solid, Dependable
» 60 Gallon Tank » One Piece » Easy to Assemble » Easy to Clean
Toll free: 866 873 7796 | www.armal.biz
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 15
IN THE NEWS
A S S O C I AT I O N I N S I D E R
VACUWORX GULF COAST REGION GROWS WITHS PADDITION I NREPS DEX O T L I G H T OF TEXAS-BASED SALES Tulsa, Oklahoma, March 2020 - Vacuworx is excited to announce the addition of two new Area Sales Representatives serving customers in the Gulf Coast Region. Sebastian Castilla joins Vacuworx with 12 years of domestic and global pipeline sales experience, including prior procurement, sales support and business development roles at Welspun Corp. and Marubeni-Itochu Tubulars, as well as international sales relations experience in China, India, Japan and Latin America. Castilla values collaborating with customers while helping broaden their exposure to the full range of capabilities and advantages associat-ed with Vacuworx lifting systems for a wide array of material-handling jobs. Based in Houston, his territory includes the greater metropolitan and surrounding area, Louisiana and Mississippi. John Young brings to Vacuworx over 30 years of heavy equipment rental and sales experience and a zeal for connecting with operators in the oil and gas and pipeline construction fields. Young has been identified as a problem-solver with a safety-first mindset and proactive approach to saving customers valuable time and assets. Based in Canyon Lake, Texas, his territory encompasses West Texas, Central Texas, the Rio Grande Valley and Southeast New Mexico. Each of the new hires will handle key accounts, uncover new growth opportunities and support authorized Vacuworx distributors while showcasing seven lines of heavy duty and compact lifting solutions designed for the oil and gas, water and sewer, highway and heavy construction, concrete construction and demolition, mining, manufacturing, and landscaping industries. Castilla attended the University of Houston, earning a bachelor’s degree in supply chain management with an emphasis on Latin American studies. He was born in Colombia and grew up in West Texas, moving with his parents to the Houston area when he was fifteen. A former Division I athlete and American soccer player, Castilla enjoys spending free time away from work with his three-year-old son.
1 6 A MERIC AN L IQUID WA S TE A P R IL 2020
Each of the new hires will handle key accounts, uncover new growth opportunities and support authorized Vacuworx distributors... Young has been married to his wife Dannette for 31 years and has three sons. Away from work, he can generally be found fishing for fun or in a tournament, as well as spending time with any of his seven grandchildren. Born in Kermit, Texas, he grew up in West Texas, attended Odessa College and studied at various Cat, Volvo and Link-Belt Cranes equipment training schools. “We welcome John and Sebastian as valuable additions to our Gulf Coast team with their tenure working with construction materials and equipment in the oil and gas fields,” said George Denny, Vacuworx Gulf Coast Sales Director. “They are demonstrating their ability to ask the right questions; questions that will help us respond effectively with highest value product and service offerings best suited to meet our customers’ unique geographic requirements and industry specific needs.” About Vacuworx - Vacuworx is celebrating “20 Years of Building an Industry.” Founded in 1999 in Tulsa, Oklahoma, the company engineers and manufactures innovative heavy-duty material handling equipment for the oil and gas, water and sewer, highway and heavy construction, concrete construction, landscaping and manufacturing industries worldwide. Vacuworx Vacuum and Hydraulic Lifting Systems can be customized for many applications and lift capacities. Standard models lift a variety of materials including steel pipe (including most types of coating), plastic pipe (PVC, fiberglass, long flexible pipe), ductile iron pipe, concrete pipe, pre-cast concrete slabs, pre-cast concrete culverts, concrete road barriers, saw cut concrete (demolition or rehabilitation), landscape pavers, steel plate and piling and road plate. Lifters can be attached to hydraulic excavators and backhoes, wheel or track type loaders, cranes, pipe layers, skid steers, forklifts and knuckle booms and can also be mounted for a variety of in-plant applications. Vacuworx maintains a global inventory available for purchase or rental. Parts, service and technical support are available 24/7/365 for installation, training, repairs and troubleshooting.
Vi si t Us
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 17
A S S O C I AT I O N I N S I D E R
IN THE NEWS
LIBERTY PUMPS INTRODUCES THE MINI-SPLIT PUMP S P O T L I CONDENSATE GHT
INDEX a clear reservoir for easy visual inspection. With two models available, the LCU-MS and the LCU-MS2 which includes a line cover kit. For more information call 1-800-543-2550 or visit the website at www.LibertyPumps.com
Bergen New York, March 2020 - The new mini-split condensate pump is ideal for removal of condensate from wall mount, ductless mini-split air conditioners up to 23.5 Btu (7 kW), fan coils, and suspended ceiling air conditioners. The LCU-MS features quiet operation, solid-state switch technology, and
AboutLiberty Pumps Headquartered in Bergen, NY, Liberty Pumps is a leading U.S. manufacturer of pumping products for ground water and wastewater removal in residential and commercial applications. With a focus on innovative product design, our wide range of pump styles includes; sump pumps, sewage pumps, effluent pumps, drain pumps, grinder pumps, complete pre-assembled sewage packages, and pump accessories. Utilizing a vast network of Plumbing Wholesalers and Pump Distributors, Liberty’s products are relied on by hundreds of professional contractors each day.
Delivered Price – Quantity Discounts WaterCannon.com
1.800.333.9274 (WASH)
Superior Designed Jetting System
en Espanol: 1.800.917.9274 Portable Electric Low RPM 3.5 GPM 3500 PSI 7.5 HP
Hot Water Portable 420 cc Gas 4 GPM 4000 PSI 120 Volt
465 Per Month $
12 GPM 3200 PSI
35 hp Vanguard 200 Gallon
*
*Based on a 36 Month Easy Pay Plan
Portable Gas 4000 PSI Honda Kohler Lifan
Hot Water Portable 440 cc 4 GPM 4000 PSI 12 Volt
Hot Water Electric Powered – Oil Fired
Electric Heated – Electric Motor
Up to 50 HP Up to 8000 PSI
High Capacity 10 GPM Up to 5000 PSI
Diesel Engine Diesel Burner
Hot Water LP Natural Gas Oil Fired
Up to 10 GPM 11,500 PSI
Up to 2,000,000 BTU’s 20 GPM
Orlando | Phoenix | Minneapolis | Hattiesburg | Melbourne | Toronto | Bogota Int’l: 1-321-800-5763 Industry Trained Staff available from 8:30 a.m. to 6:00 p.m. weekdays E.S.T. Water Cannon is proud to be a MWBE 1 8 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 19
IN THE NEWS
A S S O C I AT I O N I N S I D E R
FEDERAL SIGNAL CORPORATION LAUNCHES WEBSITE DEMONSTRATING HOW EQUIPMENT OPERATORS CAN USE THEIR SIGNAL PRODUCTS IN COVID-19 CLEANING IND EX S P O TFEDERAL LIGHT AND SANITIZING EFFORTS
To help mitigate the community transmission of COVID-19, Elgin Sweeper’s Whirlwind1 single-engine vacuum sweeper can clean streets by providing low pressure liquid flows to multiple nozzles while the machine is moving at any speed. OAK BROOK, Ill. (March 27, 2020) - Federal Signal Corporation (NYSE:FSS) (the “Company”) announced the launch of a website – HYPERLINK “http://www.fedsigresponse.com” www.fedsigresponse. com – dedicated to cleaning and sanitizing efforts in response to the coronavirus (“COVID-19”) outbreak. New content and information, including sanitizing tips, protocol recommendations, additional equipment demonstrations, and relevant industry news, will be added to the website on an ongoing basis. Visitors are strongly encouraged to check the site frequently for important updates or click on “Contact Us” to submit specific questions or feedback. continued on page 22 2 0 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
AUG.
TARGETING
USA, Latin America & The Caribbean
26 & 27
2020 In MIAMI 9TH EDITION!
WHERE YOU MEET THE BUYERS YOU WON’T FIND ANYWHERE ELSE! More Exhibitors | More Education | More Attendees NEW! Accredited Courses for US attendees: Nassco PACP, MACP, LACP & ITCP | Septic Systems (yearly license) | Certified Stormwater Inspector
18
7 & 20
for 201
SPONSORS as of Jan. 6, 2020
(305) 412-EXPO (3976) | www.TheWaterExpo.com
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 21
IN THE NEWS
A S S O C I AT I O N I N S I D E R
SPOTLIGHT
INDEX
The Vactor 2100i combination sewer cleaner incorporates liquid
The TRUVAC Paradigm vacuum excavator, foreground, and the Vactor
storage and a liquid pumping system that can safely provide
Ramjet truck jetter, background, can safely provide pressurized liquid
pressurized liquid flows to single or multiple hand-held devices or
flows to single or multiple hand-held devices or fixed nozzles for
fixed nozzles for sanitizing everything from shopping carts and
spraying surface areas, such as industrial guardrails, handrails, and
buses, to bridges, railcars, and train stations..
stairways.
to sanitize other vehicles, like buses or railcars, as well as cleaning bridges, train stations and any other outdoor areas. These products include: Elgin Sweeper truck-mounted street sweepers with liquid storage and liquid pumping capability. These sweepers feature flow capability to provide low pressure liquid flows to multiple nozzles and can do so while the machine is moving at any speed. Many Elgin Sweeper models also incorporate vacuum systems to collect materials. In addition, the onboard hydraulic systems can be used to power other tools. Products like the TRUVAC Paradigm vacuum excavator, left, and the Vactor Ramjet truck jetter, right, can be used in efforts to clean and sanitize outdoor public areas, such as recreational parks and playground equipment.
In launching the website, the Company is reminding new and existing customers, dealers and end users that the installed base of products manufactured by the Company’s Environmental Solutions Group can be used in efforts to clean and sanitize outdoor public areas, such as recreational spaces, parks and museums. In addition, these products can be used
Vactor truck-mounted sewer cleaners that combine a vacuum system with large liquid storage and liquid pumping capability. Vactor machines feature an exclusive multi-flow capability that can safely provide pressurized liquid flows to single or multiple hand-held devices or fixed nozzles at pressures from 0 to 2500 pounds per square inch (psi) and flows from 0 to 100 gallons per minute (gpm). These sewer cleaners store up to 1000 feet of large diameter hose allowing them to conduct liquids to remote or hard-to-reach areas like subway or elevated platforms or behind large structures. In addition, the on-board hydraulic systems can be used to power other tools. continued on page 24
2 2 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
total waste handling solutions
SEVERE-DUTY OPEN TOP CONTAINER
Single and Two Container Roll-off Trailers
Liquid Tight Containers
Roll-off Hoists
Trash/Solid Waste Containers
Vacuum Trailers
Vacuum Boxes
DRAGONPRODUCTSLTD.COM >> 877-231-8198 w w w. a mer ica nliquidwa ste.co m
VACUUM TRAILER
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 23
IN THE NEWS
“Our products move material, clean SPOTLIGHT infrastructure and protect the communities where we work and live, uniquely positioning them to help mitigate the community transmission of COVID-19,” said Jennifer L. Sherman, President and Chief Executive Officer. TRUVAC truck-mounted vacuum excavators that combine a vacuum system with large liquid storage and liquid pumping capability. TRUVAC machines feature variable liquid flow capability that can safely provide pressurized liquid flows to single or multiple hand-held devices or fixed
A S S O C I AT I O N I N S I D E R
nozzles at pressures from 0 up to 3000 psi and flows up to 25 gpm. These vacuum excavators normally incorporate the Nheat D Ethe X liquid to temperatures nearing 200°F. In abilityIto addition, the on-board hydraulic systems can be used to power other tools. Jetstream trailer-mounted, self-powered liquid pumps that incorporate liquid storage. Jetstream pumps feature variable liquid flow capability that can safely provide pressurized liquid flows to single or multiple hand-held devices or fixed nozzles at flows up to 50 gpm or more. Being self-powered, they can be towed while pumping on or off the road. “Our products move material, clean infrastructure and protect the communities where we work and live, uniquely positioning them to help mitigate the community transmission of COVID-19,” said Jennifer L. Sherman, President and Chief Executive Officer. “In these uncertain times, protecting the safety and wellbeing of the public is more important than ever. We stand ready to help new and existing customers; federal, state and local authorities; and the broader community in any way that we can.”
For additional information on these products, please visit HYPERLINK “http://www.fedsigresponse.com” www.fedsigresponse.com. Sold and serviced through a network of more than 100 dealer locations worldwide, Elgin Sweeper products are the sweepers of choice for a variety of general street maintenance, special industrial and airport applications. With more than 100 years of experience, Elgin Sweeper offers municipalities, contractors and industries the most sweeper options in the country, using the latest sweeping technologies—mechanical, pure vacuum, regenerative air, alternative fuel and waterless dust control. Elgin Sweeper is a subsidiary of Federal Signal Corporation’s Environmental Solutions Group. For more information, visit www.elginsweeper.com” www.elginsweeper.com.
2 4 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
UNEARTHING . �··s1 · --. --
·1:n
. 5!1,....
The mighty X-Cavator ™ from Vac•Con® provides you the ability to safely excavate around delicate underground utilities with precision and performance never before seen.
w w w. a mer ica nliquidwa ste.co m
n
SINCE 1986
Available with high-performing 3-Stage Fan or PD Blower Customized builds to meet your needs Air Compress or Systems up to 185 CFMwith Air Knife for Air Excavation
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 25
CORONA VIRUS How to Protect Your Employees
On the upside, globally the new cases of Corona Virus are decreasing in number in some regions. But, currently, here in the U.S. we have not yet reached the top of the curve. So, the numbers of new Corona Virus cases are still rising across the country every day. Here are some good basic recommendations from OHSA and other leading experts on public health, to
What’s the Corona Virus? The Corona Virus (COVID-19) is from the SARSCoV-2 virus. COVID-19 is an extremely contagious disease that attacks the respiratory system. The virus has been spreading around the globe over the past few months and has become a pandemic. This public health crisis now impacts nearly all business operations as well as the daily life of all U.S. workers. Corona Virus symptoms can range from very mild to very extreme, and outcomes can be fatal. Symptoms can include fever, cough, and breathing problems, among others. It is possible to be infected with the virus but experience no symptoms at all. Infected people without symptoms can also spread the virus. The CDC
help keep your workers safe in your septic
advises that Corona Virus symptoms may begin
service or portable restroom rental service
to the contagion.
while this pandemic runs its course.
navigating through routine activities while trying
anytime within 2-14 days after a person is exposed Adapting to the necessary social distancing and
continued on page 28
2 6 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 27
to maintain personal protections against infection have become especially challenging for companies in which employees work in close proximity, handle products, or perform face-to-face sales or services.
How Can I Make the Workplace Safer from COVID-19?
Keep in mind that the measures you should take in your business depend on your unique environment, the kinds of job tasks each employee performs...
To reduce the risk of workers’ exposure to the Corona Virus in your workplace, take some steps recommended by OSHA and other public health authorities. Keep in mind that the measures you should take in your business depend on your unique environment, the kinds of job tasks each employee performs, and their risk factors for contracting the virus at locations outside your workplace. Start by reviewing OSHA’s guidelines for helping employers prevent the spread of COVID-19 in work environments: https://www.osha.gov/Publications/ OSHA3990.pdf. See the publication’s instructions for implementing safety protocols based on individual workers’ degrees of infection risk.
Here are the more general minimum measures OSHA is recommending to help minimize the spread of COVID-19 in workplaces: 4 Keep up with new information coming out every day from national and local authorities. 4 Adapt your safety systems to address the specific risks individual employees incur during the job tasks they perform internally or remotely and their other particular risk factors, like age, pregnancy, or medical conditions. 4 Prepare your team for cross-departmental work, in the event of increasing absenteeism. 4 Temporarily downsize your daily operations, stagger employees’ work shifts, implement controls to facilitate social distancing, encourage PPE, emphasize virusprevention habits, for workers and all other people entering your facility.
How Can My Workers Help Avoid COVID-19 Infection?
facilities and supplies to enable these key virus-prevention practices, and routinely reinforce their importance to your staff: 4 Wash hands frequently with soap and running water for at least 20 seconds. 4 Do not touch your face. 4 Practice social distancing of at least 6 feet at all times possible. 4 Avoid sharing phones, tools, supplies, equipment, etc. 4 Cover all coughs and sneezes. 4 Stay home if you’re sick, or go home immediately if you become sick while at work. 4 Stay home, if possible, to help reduce the number of people in the workplace. 4 Use tissues and trash cans provided. 4 Work via telecommuting as much as possible. 4 Stagger your schedule in coordination with other workers, if possible. 4 Disinfect tools, surfaces, etc., after using them, as appropriate, using EPA-approved disinfectant. 4 Monitor yourself for symptoms of COVID-19 infection, if you think you may have been exposed. 4 Use PPE, as appropriate, including face masks (surgical mask), protective goggles, and rubber gloves, if you can tolerate wearing these items. 4 Stay away from areas where other employees are entering or working, as appropriate. 4 Encourage your fellow workers to follow all protective measures to avoid becoming infected or spreading the virus. 4 Ask questions if you are worried about your health and
Workers can help protect themselves and each other and
safety at work, or about leave, pay or any other possible
the general public by adopting habits to prevent becoming
problems related to the COVID-19 virus and your
infected with the COVID-19 virus. Provide the necessary
employment... continued on page 30
2 8 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
Delivered Price – Quantity Discounts WaterCannon.com
Hydraulic Driven
20 GPM up to 5000 PSI
Portable Electric Low RPM 3.5 GPM 3500 PSI 7.5 HP
Hot Water Portable 420 cc Gas
Hot Water Portable 440 cc Gas
4 GPM
4 GPM 4000 PSI 120 Volt
JETTER KIT 4000 PSI 120 Volt
Hot Water Portable Honda 389 4 GPM 4000 PSI 12 Volt
Indoor Electric 5 to 50 HP 208/ 440/ 575 Volt Up to 15000 PSI
7000 PSI Gas or Diesel Powered
High Capacity 10 GPM Up to 5000 PSI
Up to 10 GPM 11,500 PSI
Industry Trained Staff
Portable Gas 4000 PSI
Industrial Package Hose Reel
Hot Water LP Natural Gas Oil Fired Up to 2,000,000 BTU’s 20 GPM
available from 8:30 a.m. to 6:00 p.m. weekdays E.S.T.
Auto-Stop/Start Complete with Reel 100' Hose
Hot Water Portable Honda 389
Hot Water Portable 440 cc
4 GPM 4000 PSI 120 Volt
Hot Water Portable – Electric
Hot Water
4 GPM 4000 PSI 12 Volt
Hot Water Electric Powered – Oil Fired Up to 50 HP Up to 8000 PSI
Portable Auto/Truck Detailer
150° F – 6'x6" 225 Gallon Gas and Diesel Yard duty Trailer – 100 Gallon
Cabinet Hot Water Heaters
Customizable Jetter Packages
12 or 120 Volt – Up to 2,000,000 BTU’s 20 GPM 12 GPM – 3500 PSI
Water Cannon, Un contacto en Espanol: llama al: 1.800.917.9274
Orlando | Phoenix | Minneapolis | Hattiesburg | Melbourne | Toronto | Bogota Int’l: 1-321-800-5763 w w w. a mer ica nliquidwa ste.co m
Car And Truck Detailer
Honda Kohler Lifan
3.5 GPM 3500 PSI 7.5 HP
Electric Heated – Electric Motor
Diesel Engine Diesel Burner
1.800.333.9274 (WASH)
Water Cannon is proud to be a MWBE
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 29
Blocking a virus from entry or removing it from the environment systematically is typically more effective overall than relying on workers to prevent exposure to a contagion.
4 Increase air ventilation throughout all areas of your building. 4 Switch to remote daily communications, meetings, and customer services. 4 Switch to high-efficiency filters in your HVAC system. 4 Install physical barriers to manage rates of foot traffic flow, as needed. 4 Discontinue business travel to places where COVID-19 infection rates are high or are rising.
What Environmental Controls Can I Use Against COVID-19?
4 Launch an online forum for answering employees’
Blocking a virus from entry or removing it from the
4 Put plastic sneeze guards over work tables and food
environment systematically is typically more effective overall than relying on workers to prevent exposure to a contagion. Although you may not be able to completely rid your workplace of the risk of COVID-19 infections, there are some measures you can take from an administrative and engineering approach, to help prevent the virus from taking hold in your work environment. Following OSHA recommendations:
questions, if feasible. service areas, if possible. 4 Train workers on risks of COVID-19 and on how to protect themselves and others. 4 Learn the OSHA guidelines that pertain to your specific business’s needs regarding COVID-19. 4 Stay updated on COVID-19 through the CDC website: www.cdc.gov and the NIH Safety and Health site: www. cdc.gov/niosh.
TACKLE THE TOUGHEST JOBS WITH QUALITY YOU CAN TRUST!
A.D.C. Septic;
PRO GRADE
Blackstone, MA
HOSE, CORD, & CABLE REELS
“The drain fields that
are failing, Septic Drainer allows their 25 markers $5.50 ea. system to work again. $ .25 50 markers 5 ea. It’s almost a miracle 100 markers $5.00 ea. w/free labels product that I’ve been experiencing. $ Custom vinyl decals 35 each if Every drain field I’ve used it to restore ordering less than 100 Septi-Markers has worked.” Chris Lanoue, A.D.C. Septic Advertise your business, the best value in town!
Septi-Marker
RCS II, Inc. 1663 Route 9 South, Glens Falls, NY 12803
www.septicdrainer.com • (518) 812-000
3 0 A MERIC AN L IQUID WA S TE A P R IL 2020
Efficient Septic & Sewer Clean-Up Operations Enhance Worksite Safety Corrosion Resistant, PowderCoat or Stainless Steel Finishes LEARN MORE:
PRESSURE WASH | FLUID TRANSFER | VACUUM | AND MORE
TOLL FREE | 800.269.7335
FOLLOW US:
www.coxreels.com Vi si t Us
Can COVID-19 Small Business Counseling Help? Many types of businesses, including septic companies and portable restroom rental vendors, are likely to be struggling to overcome multiple serious operational challenges during the COVID-19 national emergency. Commerce has been disrupted, there are breaks in supply chains. absenteeism is likely to be unusually high, among other unexpected difficulties. Because septic services and portable restroom rental services are likely to be recognized as essential services in most states, businesses in our industry are likely to be allowed to stay in operation. Keep in mind that resource centers for small business owners are receiving emergency federal funding for expanded services, including counseling services. For small business owners who want to take advantage of this resource, there are many potentially significant benefits of receiving objective qualified input on your strategies for operating throughout the COVID-19 crisis. Contact the Small Business Development Center (SBDC), your local SCORE chapter, or the Women’s Business Center (WBC) in your area to arrange for counseling and a whole array of other important kinds of support for businesses during the COVID-19 outbreak.
SOURCES: https://www.osha.gov/Publications/OSHA3990.pdf www.cdc.gov/coronavirus/2019-ncov/about/transmission. html https://www.sbc.senate.gov/public/_cache/ files/9/7/97ac840c-28b7-4e49-b872-d30a995d8dae/ F2CF1DD78E6D6C8C8C3BF58C6D1DDB2B.small-businessowner-s-guide-to-the-cares-act-final-.pdf
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 31
CARES ACT H H H H H H H H H H H H H H H H H H Economic Relief for Businesses During COVID-19 EMERGENCY There are new economic relief programs under the CARES Act that can help small septic services and portable restroom rental businesses through the challenging financial period brought on by the national emergency. These federal assistance programs can make it possible for your business to keep your workers on the payroll, by issuing free grants and low-interest long-term loans that can ultimately be forgiven.
F
ortunately, septic businesses and portable restroom
options of financial aid programs offer to help business
rental businesses may be recognized as essential
owners through the national COVID-19 emergency.
services in most states. So, your company, unlike so many other types of businesses, is likely to be allowed to continue operations throughout the Corona Virus (COVID-19) national emergency. However, it’s well worth knowing about solutions for many septic and portable restroom services operators who may have serious concerns about the possible major effects of the pandemic on revenues and cash flow.
What’s the CARES Act, and How Does it Work? The Coronavirus Aid, Relief, and Economic Security Act (CARES Act) is a new set of relief programs for businesses. The financial aid programs are soon to be rolled out and administered by the SBA. The CARES Act is the result of an emergency congressional initiative. It is designed to help workers stay employed through and after the COVID-19 national health crisis and to help the country recover from the economic impacts of the broad-scale shutdown of commerce during the emergency period. Below is some key information about CARES Act options and benefits for small businesses. The Small Business Owner’s Guide to the CARES Act, from the US Senate, provides a clear detailed explanation of what the various
3 2 A MERIC AN L IQUID WA S TE A P R IL 2020
How Does the CARES Act Help Small Businesses? CARES Act grant and loan programs will provide businesses with federal financial aid during the Corona Virus national emergency. Keep in touch with the SBA District Office in your area, to stay updated on dates that programs will start processing applications. Primary business emergency relief programs that the CARES Act will offer include:
Economic Injury Disaster Loans EIDLs and several other options for financial aid are offered by the SBA under the CARES Act. An EIDL is a business loan for $2 million or less, with an interest rate of 3.75%. The first payment can be deferred for 6 months. Repayment terms up to 30 years are allowed. Businesses with up to 500 employees can apply for the EIDL. Borrowers can use EIDL proceeds for a range of purposes, based on the discretion of the loan administrator. The loan is intended to pay expenses that the business owner could have covered without a loan, such as a payroll, if the COVID-19 pandemic had not impacted the business. Operating costs, including payroll, can be paid with EIDL proceeds.
Vi si t Us
Ask your local Small Business Development Center (SBDC), Women’s Business Center, or SCORE chapter for guidance when preparing to apply for the EIDL.
Emergency Economic Injury Grant You are required to apply for the EIDL to receive the free grant funds. This federal grant offers small businesses an
If your business was operating by February 15, 2020, you are eligible to apply for a federal CARES Act PPP loan.
emergency cash infusion for $10,000 or less. The grant funds are disbursed in 3 days or under, after a business submits an EIDL loan application. The grant is free and does not need to be repaid at any point in the future. The EEIG grant can be used for whatever needs your business may have, including paying workers payroll and
expense through the 8 weeks designated to be covered by the PPP loan, as compared to the prior year or timeframe. Loan forgiveness is not allowed for an employee’s pay amount above $100,000.
sick leave, paying higher operating expenses caused by
Sponsored Counseling for Business Owners
interruptions in regular suppliers’ operations, sick leave,
The SBA’s business counseling resources will be expanded
paying rent and mortgage payments, debts, and other
under the CARES Act. This will provide important
financial obligations of the business.
opportunities for owners to take advantage of free expert
Paycheck Protection Program
guidance on small business financial management through
If your business was operating by February 15, 2020, you are eligible to apply for a federal CARES Act PPP loan. This loan can be set retroactively to February 15. The PPP is designed to assist businesses in bringing workers back onto their payroll, even if they have already been removed because of
and after the economic crises brought on by the COVID-19 national health emergency, to help you identify strategies for managing through the economic difficulties, achieving sustainability over time, and regaining growth momentum following the emergency period.
be presented by June 30, 2020.
Where Can I Get More Detailed Information on the CARES Act?
The Paycheck Protection Program loan (PPP loan) can
The Small Business Owner’s Guide to the CARES Act answers
be provided by any financing source already designated
questions about which kinds of businesses qualify for CARES
as an SBA 7(a) lender. is designed to help you keep your
Act relief programs, loan sizes, eligible payroll costs, payroll
employees on your payroll and to accelerate recovering of
costs not covered under the PPP loan, interest rates, fees,
the national economy after the COVID-19 pandemic has
repayment terms. It explains PPP loan interest rates and
subsided. Your federal PPP loan amount is 100% guaranteed
fees, repayment terms, how CARES Act loans work along
by the U.S. government. A business is limited to one PPP
with your existing regular SBA loans.
loan.
NOTE: The guide also explains how to get information on tax
The PPP loan principal and interest can be deferred for 6 to
provisions relevant to the CARES Act and answers important
12 months following the disbursement of loan proceeds.
questions you may have on a range of other business topics
Loan repayment terms can be permitted to be as long as 10
related to the COVID-19 emergency.
the Corona Virus pandemic. All PPP loan applications must
years at a maximum interest rate of 4%. The PPP loan can be partially or even fully forgiven for businesses that use
SOURCES: www.sba.gov/sites/default/files/articles/EIDL_and_
the funds to keep workers employed during the national
P3_4.1.2020_FINAL_2pm.pdf • home.treasury.gov/policy-issues/
emergency.
top-priorities/cares-act/assistance-for-small-businesses
A calculation is made to determine an amount that can
• www.sbc.senate.gov/public/_cache/
allow the business to sustain employees’ wages throughout
files/9/7/97ac840c-28b7-4e49-b872-d30a995d8dae/
the COVID-19 emergency period. The amount of the loan
F2CF1DD78E6D6C8C8C3BF58C6D1DDB2B.small-business-
that can be forgiven is the total of the business’s payroll
owner-s-guide-to-the-cares-act-final-.pdf
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 33
SPOTLIGHT
INDEX
Jim’s Liquid Waste Hauling LLC:
SEPTIC SERVICE WITH A PERSONAL TWIST
Like many local septic service and portable restroom rental companies, Jim’s Liquid Waste Hauling LLC is a family-owned business with a local history and strong ties to the community it serves. Founded in 1988, the company has developed a strong rapport with their customers. That’s important when you deal with something as potentially disruptive as septic trouble.
T
hey are one of the few businesses of their kind to have an active presence on social media. This should serve as a lesson to similar contractors. Customers these days expect being able to have their comments and opinions heard by merchants. It’s a lesson that Jim’s Liquid Waste Hauling learned late- having only set up their Facebook account in January of 2018. But it’s a decision that has paid off. Today, satisfied customers enjoy being able to log their experience on the company’s Facebook profile- and it’s great for the company, as they are well known for quality service.
Here are a couple of the most representative responses from pleased recipients of Jim’s work; “I really appreciate the holiday spirit that their equipment is showing this season as it really adds to our cul-de-sac.” -Dana Springle, Dec. 12, 2019 “Jim’s has my business because they are honest about doing only the work that needs to be done on my system. They respond in a timely manner and do the job right the first time. Highly recommended!” -John Dickie Kay, Sept 2, 2018
continued on page 36
3 4 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 35
INDEX
SPOTLIGHT
Bio-Septic Boost
A Drainfeild Soil Restorative
When one person receives service from the vendor and writes a good review, they almost invariably tell someone they know about it.
Sodium is the REAL problem. Septic Drainer drives sodium OUT of the soil.
Removes Bio-Mat
SeptiMarker
Custom vinyl decals
FREE Shipping To New Customers. Use Promo Code PUMPER.
RCS II, Inc. • www.septicdrainer.com • (518) 812-0000
Pressure Washers & Drain Jetting Equipment Like Us On Facebook
WORK READY
Jim’s Liquid Waste Hauling LLC is ahead of the curve when it comes to generating good publicity for themselves online. $ ‘20When PETERBILT 114,300 customers find337 their social media page, the first thing they see is a solid “5 out of 5” score for ratings and reviews. This is also a great way to generate positive word of mouth advertising. When one person receives service from the vendor and writes a good review, they almost invariably tell someone they know about it. Then, when that person eventually needs septic service, they remember that their friend told them about Jim’s. Then they check the social • 2000-Gallon Aluminum Portable Restroom Truck (1500x500) media page, see that the theirPump friend told them was • Fruitland 344story Vacuum true, along with several other positive reviews, and they • DC10 Washdown Pump with Hannay Hose Reel • Dual Service with Left Side Work Station phone up Jim’s.
We Custom Build Machines To Your Specifications!
Van and Truck Mount Models Available See All The Features And Specifications At CamSpray.com
STB Series
Trailer-Mounted Drain Jets
• DC-Powered Jet Hose Reel and 4-Nozzle Set • Pressure Gauge & Hour Meter • Electric Start with Low Oil Shutdown • Pumps Handle Fluids Up To 160° • Lockable Tool and Storage Boxes • 150' Garden Hose on Manual Reel • 300 Gallon Tank with Low Water Shut Off • Gearbox Drive Triplex Plunger Pump with Ceramic Plungers and Stainless Valves • Trailer with Industrial Painted Finish and 15" Aluminum Wheels
The alternative for the hypothetical customer is to conduct
‘19 INTERNATIONAL HV607 $143,250 continued on page 38 (+FET)
STB4012K
$
STB3015K
$
STB2712K
$
STB3708K
$
STB4007K
$
18,999
• 12 G.P.M. @ 4000 PSI • 999 CC Kohler • 400' x 1/2"Hose
18,999
• 15 G.P.M. @ 3000 PSI • 999 CC Kohler • 400' x 1/2"Hose
13,499
• 11.5 G.P.M. @ 2700 PSI • 689 CC Honda • 400' x 1/2"Hose
13,299
• 8 G.P.M. @ 3700 PSI • 689 CC Honda • 300' x 3/8"Hose
13,299
• 7 G.P.M. @ 4000 PSI • 689 CC Honda • 300' x 3/8"Hose
TT4025HZ-35 $ 52,995
$ ‘20 research, PETERBILT 337 121,500 read reviews, and eventually, make a decision. But
when a septic tank is acting up- most people want it taken care of as soon as possible. Jim’s social media presence shows that they understand this. For a local business with strong ties to the community, this kind of strategy works wonders. Portable toilet rentals are more often a business-tobusiness scenario, but oftentimes put • 2500-Gallon(B2B) Aluminum Tank • NVE 607people Vacuumwill Pump on a wedding or a local-level sporting • Large Aluminum Toolboxevent, and if they are familiar with Jim’s through social media, then it’s a
800-648-5011 www.camspray.com sales@camspray.com
• Produces 25 Gallons Per Minute at 4000 PSI • 74 HP EPA Tier 4 Final Compliant Hatz Turbo Intercooled Diesel Engine • Hydraulic Slide Out Swivel Reel with 500' x 5/8" Hose • Air Purge Valve and 18 Gallon Anti-Freeze Tank and Freeze Protection • Heavily Constructed Trailer with 2" x 4" Steel Tube Box Frame • 26 Gal Fuel Tank Gives Hours of Run Time on a Single Fill • Wireless Remote to Control Throttle Up and Down, Water Valve and More • 350 Gallon Tank with 2" Hydrant Fill • Features 150' Wash Down Hose and Front-mounted & Over-fender Tool Boxes
3 6 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
This System
TriFlow 825 ■
■
■
■
■
Straight Tri–Lobe
Ideal for:
Performace: Vacuum up to 18 inHg; Flow up to 4805 cfm
■
Sewer Cleaning
■
Storm Sewers
■
Water Treatment Plants
■
Municipal Water Departments
■
Cleaning & Washing
Flexible Options & Installation Coolest Blower Temperatures in it’s Class More Energy Efficient vs. Other Straight Lobe Blowers
www.gardnerdenverproducts.com/moblie ©2019 Gardner Denver. All rights reserved. w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 37
SPOTLIGHT
no-brainer. Jim’s Liquid Waste Hauling LLC rents portable toilets and has become the go-to contractor in Kinston, Williamston, Chocowinity, and Snow Hill, NC for weddings, festivals, worksites, and has served many other miscellaneous large gatherings as well. They begin their portable toilet rental service in a very personable manner. They will arrange a sit-down discussion of the event with the customer and set down in no uncertain terms exactly what the customer wants, needs, and expects. Oftentimes, the customer doesn’t have a very good idea of how many actual units their event will need. Jim’s has the professionalism and expertise to help them figure out exactly what their guest list requires. They also provide long term portable toilet rentals. For this, Jim’s will set up a cleaning schedule. Then, after the units are in place, the toilets are used as normal, and Jim’s services them on a regular schedule. Most of the time, the customer doesn’t have to do anything- except perhaps open the occasional gate. But more often than not, Jim’s can deliver
3 8 A MERIC AN L IQUID WA S TE A P R IL 2020
INDEX
100% hassle-free portable toilet service. When the customer is done with the units, at the appointed time, or when they call Jim’s to cancel the rental periodJim’s Liquid Waste Hauling LLC shows up to take the units away. Jim says, “When you’re finished, we come back to haul the units away, as we were never there. We take the worry out of waste!” In the same way that they engage with their community online, Jim’s shows that they understand their customers implicitly. They know the customer does not want to get bogged down with the details- they prefer to treat toilet rentals the way we treat bathroom tasks normally- with minimal discussion! Jim’s strives to make septic service and toilet rental as anxiety-free as possible- and the community loves it! They also service grease traps, which means that restaurant owners all over their service area have Jim’s on speed dial! We would like to see more local level waste management companies take social media advertising as serious as Jim’s does. But at the end of the day, what makes them shine is their ability to deliver top-quality service with minimal disruption. Source https://www.jimsliquidwaste.com/
Vi si t Us
w w w. a mer ica nliquidwa ste.co m
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 39
M A R K E T P L A C E : N AT I O N A L
Refrigerator Magnets Work!
Let Us Build Your
MARKETPLACE TIRED ADVERTISING OF
JETTER Specify red & white or black
ICE & SNOW?
Buy my septic tank business in South Carolina. Located 3 Miles from the Atlantic Ocean and most of my work is near Repair: 508-693-2625 theWe beach. My good name and e reputation, and after 48Corp. years W m General Wire, Ratech, RIDGID, Hathorn ‘e in the business I would like make e your Electric Eel,toGatorCams, Vision Intruders lik retire. I will stay involved look ck or u in the business for at least 30 r and Vivax Inspection Cameras, t y t t Po days after purchase to assist in Porta and Cables Art Proof Locators, CommandtheModules transition. email a photo of your truck! Price Includes: New & Refurbished Inspection Septic Pump Truck, 8yd Dump Equipment For Truck, 301C John Sale Deere, Trailer, GLOBAL SEPTIC 770-904-2202 F150 Service Truck, Misc. Tools, Rental Equipment Yellow Page Ad Available and Web Site.
HONDA ENGINES
ARAUJO BROS, INC
Portable Toilets Construction and Special Events
FREE
Ask Call Today To Get Started:About Our 48-Hr. Turn sales@stampworks.netAround Time
800-758-2743
Daily & Weekly Rates
All Enquires pleas e contact
Pamela Atherton, President INSPECTION CAMERAS GSBB Services, LLC
®
DELIVERED PRICE
Most Versatile Jetter On The Market!
Diesel Propane Gas $ GX120QX - 4HP 375 $ GX160QX - 5.5HP 375 $ GX200QX - 6.5HP 399 $ GX270QAG - 9HP 579 $ GX390QA - 13HP 599
THANK YOU
• 35 HP Vanguard On Sale For Only • Remote Control $ • Cleans Drains from 2”-8”+
24,995! 24 995!
Fully loaded! Call for details!
1-800-213-3272
843-535-5712 ARE OUR www.gsbb.biz
Specify Red & White or Black
Un contacto en Espanol: llama al:
800.786.9274
866-944-3569
ONLY BUSINESS!
ERICKSON
973-478-0893
Tank & Pump
DYNAMIC REPAIRS 40 Arnot St., Unit 20 Lodi, NJ 07644
dynamiccablerepairs@yahoo.com
www.dynamicrepairs.net
4 0 A MERIC AN L IQUID WA S TE A P R IL 2020
THANK YOU
W E
509.785.2955 Vi si t Us CALL FOR UPDATED LIST OF
WE’RE FAMILY.
We’re a family owned business — and have been for over 50 years. This doesn’t mean we’re small or lack vision. And, it sure as heck doesn’t mean we take shortcuts. Rather, being a family owned business means we truly care. It means we are united. It means we have integrity. It means we take pride in our craftmanship — after all, our trucks are our lifeblood. Our custombuilt vacuum trucks are assembled, by our family, with the utmost love and attention to detail. When it comes to reliability, you can’t beat Transway. We think you deserve some family — Don’t you?
CUSTOM BUILT. DRIVEN BY YOU. 314 Lake Avenue N., Hamilton, ON L8E 3A2 | t: 800-263-4508 | e: sales@transwaysystems.com | www.transwaysystems.com
INDEX Abbott Rubber CO. Inc...................................................2 800-852-1855 / pumperhose.com
General Pump................................................................ 14 generalpump.com
Power Line Industries / Hot Jet USA...................... 40 800-213-3272 / hotjetusa.com
Acro Trailer Company.................................................. 40 800-589-5254 / acrotrailer.com
GSBB Services, LLC....................................................... 40 843-535-5712 / www.gsbb.biz
Presby Enviromental......................................................3 800-473-5298 /presbyenvironmental.com
American Jetter............................................................. 40 866-944-3569 / americanjetter.com
Imperial Industries Inc................................................ 11 800-558-2945 / imperialind.com
RCS II Inc................................................................... 30, 36 518-812-0000 / septicdrainer.com
Aqua-Zyme Disposal Systems Inc............................ 2 979-245-5656 / aqua-zyme.com
J.C. Gury Company Inc...................................................4 800-903-3385 / jcgury.com
Robuschi ......................................................................... 37 gardnerdenverproducts.com •
Armal Inc.................................................................. FC, 15 866-873-7796 / www.armal.biz
JET.........................................................................................6 800-321-6960 / jetincorp.com
Roth Global Plastics..................................................... 24 866-943-7256 / roth-america.com
Bright Dyes..................................................................... 40 800-394-0678 / brightdyes.com
Kuriyama of America, Inc........................................... 13 847-755-0360 / kuriyama.com
Stamp Works.................................................................. 40 800-758-2743 / sales@stampworks.net
Cam Spray....................................................................... 36 800-648-5011 / camspray.com
Liberty Pumps............................................................... 19 800-543-2550 / libertypumps.com
Super Products.................................................................5 800-837-9711 / superproductsllc.com
Com Vac........................................................................... 17 800-243-7986 / comvacsystems.com
Mid-State Tank Co., Inc..................................................4 800-722-8384 /midstatetank.com
The Water Expo............................................................. 21 305-412-3976 / thewaterexpo.com
Comforts of Home....................................................... 42 877-382-2935 / cohsi.com
Navitas Credit Corp...................................................... 31 800-422-1844 /navitascredit.com
Transway Systems Inc................................................. 41 800-263-4508 / transwaysystems.com
CoxReels.......................................................................... 30 800-269-7335 / coxreels.com
NozzTeq........................................................................... 35 866-620-5915 / nozzteq.com
VacCon............................................................................. 25 904-493-4969 / vac- con.com
Dragon Products. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 877-783-5538 / dragonproductsltd.com
Paul Swoyer Septics LLC............................................. 27 830-935-4936
Vacuum Sales Inc.............................................................7 800-547-7790 / vacuumsalesinc.com
F.M. Manufacturing...................................................... 39 877-889-2246 / fmmfg.com
Peterson Products...........................................................6 800-669-1434 / pipeplug.com
Water Cannon Inc.................................................. 18, 29 800-333-WASH(9274) / watercannon.com
Forbest Products Co....................................................BC 877 369 1199 / forbestgroup.com
PolyJohn Enterprises................................................... 43 800-292-1305 / polyjohn.com
Westmoor Ltd...................................................................9 800-367-0972 / westmoorltd.com
4 2 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us
IF YOU PREFER ANSWERS OVER QUESTIONS The choice is clear... W chahen w nge ill t s st he op?
’s Whoep? r my
nty arra ? w y Is m ill valid st
VS.
Will t h me b ey call ack?
is will th When uct line prod celed? n be ca
Ar ava e par ilab ts le? a just ? I r Am mbe nu
US
Will p incre rices ase?
THEM
Since PolyJohn was established in 1984, we have built our business by keeping customers our top priority. We do this by providing products that meet and exceed their needs and the needs of the end-user. We continually improve our popular products and keep an enormous stock of parts for old and discontinued products, so you always have access to what you need. Our products also come with the best warranty in the industry. We also take tremendous pride in customer service. Most of our sales reps have been with us for many years, so they are extremely knowledgeable and know the industry inside and out. They have a strong bond with their customers and go the extra mile for them. To us, you’re not just a number; you’re a partner and friend. That’s why we say, “The only thing that lasts longer than our products is our relationships.” In a time when there are more questions than answers, know that we have been and continue to be there when you need us.
Always Have Be en & Always Will Be
2500 GASPAR AVE., WHITING, IN 46394
pjALW.COM | 800.292.1305
w w w. a mer ica nliquidwa ste.co m
DOWNLOAD OUR GUIDES PJProductGuide.com | PJBuyersGuide.com
A PR I L 2 0 2 0 A M E R I C A N LI QUI D WASTE 43
4 4 A MERIC AN L IQUID WA S TE A P R IL 2020
Vi si t Us