American Liquid Waste - June 2022

2004-2022

8

JUNE 2022

INSIDE 2022 Trends in the Liquid Waste Industry Page 8 In The News Page 18 Best Payroll Service for Small Construction Companies Page 34

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JUNE 2022 | VOLUME 18 | ISSUE 6

CONTENTS

F E AT U R E S 8

2022 Trends in the Liquid Waste Industry

18 In The News 20 On Site Companies 34 What is the Best Payroll Service for Small Construction Companies?

40 ALW Classifieds 42 Index of Advertisers

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@americanliquidwaste.com

SUBSCRIPTIONS $15.00 per year, or by eligible request.

American Liquid Waste Magazine is published by Phoenix Global Media Inc. Copyright 2022 by Phoenix Global Media Inc. All rights reserved.

POSTMASTER: Please send changes to American Liquid Waste Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to American Liquid Waste Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of American Liquid Waste Magazine, its staff, its advertisers, or its readership. American Liquid Waste Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

2022 TRENDS

IN THE NEWS

A S S O C I AT I O N I N S I D E R

in the Liquid Waste Industry

Coming off of the past two years of SPOTLIGHT restraints on U.S. business operations

THREE TYPES OF TRENDS IN THE 2022 LIQUID INDEX WASTE INDUSTRY Here are not one or two, but three types of trends you

due to the Covid quarantine, there

should be aware of happening across the U.S. American

is a lot of hustle and bustle in the

knowledge of these trends may present marketing, sales,

business sector of the economy, and the liquid waste handling industry is no exception. Exciting trends abound

wastewater handling industry in 2022. Consider whether or contracting opportunities for your business:

TREND SET 1: TRENDS IN WASTEWATER ITSELF WASTEWATER MONITORING U.S. public health authorities have recently begun expanding monitoring of sewage contents nationwide

in the liquid waste handling market.

as a system for providing critical early warnings of virus

There are also broader business sector

country. For example, an employee has been collecting

trends to be explored, and there are

and disease surges at research points throughout the wastewater samples from dorms at the University of Arizona in Tucson, and the results have already been

trends to examine in wastewater

exceptional. The wastewater monitoring helped the

itself! Let’s take a look at some of

WASTEWATER SAMPLING DATA Sewage water data can serve as an early warning system

these intriguing trends and consider

school thwart the spread of coronavirus in 2020.

to alert public health agencies to prepare medical

what they may mean for businesses

response teams for surging caseloads, mobilize testing

involved in liquid waste handling.

Control and Prevention (CDC) is now vastly expanding

units, and increase supply stocks. The Centers for Disease

continued on page 10

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BUSINESS CORNER

TECH NEWS

the number of locations for their monitoring to

use well-water and septic systems, which are

capture data on SARS, Monkeypox, COVID, other

sometimes old, making it hard to match samples with

viruses, diseases, and other contaigens. They have

boundaries.

P R O D U C T W AT C H

identified 1,000 sites for the startup of data sampling within the coming months.

WASTEWATER TESTING CHALLENGES Boston, Miami, and many other cities track and share

their IN T H Eown Nwastewater E W S data.

The CDC recently brought together work groups with various state and local health agencies to provide

A S S O C I AT I O N N E W S TREND SET 2: TRENDS IN THE LIQUID WASTE HANDLING MARKET

The industry was

WASTEWATER TREATMENT TECHNOLOGIES MARKET The wastewater handling business subsector is predicted

A S S O C I ATtoI O N IaNCompound S I D E RAnnual realize negatively affected,

as were most others, by the pandemic in 2020

information and guidance in bringing new sampling sites

SPOTLIGHT

Growth Rate (CAGR) of more than 7% from 2022 to 2027.

The industry was negatively affected, as were most others, by the pandemic in 2020, but

INDEX

the market has seen growth

online. But, only about 80% of all U.S. households

over recent quarters and has restored revenues to

use public sewer systems. In rural regions, people

pre-pandemic levels.

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DIMINISHING FRESH WATER SUPPLIES A major driving factor of short-term market

MUNICIPAL WASTEWATER TREATMENT This segment is predicted to dominate the

performance in the liquid waste handling industry is

wastewater management industry. The primary

the staggering global rate of diminishing resources

technological applications for wastewater treatment

for fresh water. Of course, the rising demand from

include preliminary, primary, secondary, and tertiary

shale gas extraction activities and increasing

treatment. They further include biological nutrient

complexities that characterize developing economies

removal (BNR) and resource recovery. They can also

are anticipated to boost growth across the

extend to sourcing for energy generation, among

international wastewater handling services market.

other forms of utilization. The growing population

POOR WATER TREATMENT KNOWLEDGE Offsetting gains from advanced wastewater

and increasing scarcity of potable water are the

treatment technologies is the widespread lack of

treatment market.

understanding of means and methods for optimally

TREND SET 3: TRENDS IN THE BROADER BUSINESS SECTOR

utilizing wastewater treatment techniques. That disparity is predicted to negatively impact the

central issues driving demand in the wastewater

market. Industry players who undertake ambitious

THE TAKEOVER BY BUSINESS AUTOMATION In 2022, there is continuing rapid growth of various

research on wastewater treatment technologies may

forms of business automation, including 24-hour

develop opportunities for future market growth.

phone communications messaging, routing, and continued on page 12

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 11

BUSINESS CORNER

TECH NEWS

Communications with P R O D U C T W AT C H

A S S O C I AT I O N N E W S

employees, suppliers, prospects, and customers have been revolutionized by networked

IN THE NEWS

custom software solutions.

A S S O C I AT I O N I N S I D E R

other applications. It also includes field sales document processing, service work order process, field invoicing, and a vast range of other software to enable in-house and remote workers fully-

SPOTLIGHT

integrated functionality. Many automated processes INDEX have already become essential to liquid waste management industry operators.

SEAMLESS ONLINE-OFFLINE BUSINESS INTERACTION There seem to be few C2B and B2B consumers who have not yet come to know the incomparable convenience of seamlessly simultaneously interacting online and offline. Communications with employees, suppliers, prospects, and customers have been revolutionized by networked custom software solutions. Business managers can research vendors, access their files from mobile devices remotely, collaborate with work boards, conduct meetings, and do so many other things instantly.

EXPANDING ROLES FOR CONTRACT WORKERS The nationwide trend toward hiring more freelancers continues in 2022. Many independent continued on page 14

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BUSINESS CORNER

TECH NEWS

The nationwide trend toward hiring more freelancers continues in 2022.

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

Many independent contractors enjoy the greater flexibility and better work-life balance...

IN THE NEWS

A S S O C I AT I O N I N S I D E R contractors enjoy the greater flexibility and better work-life balance of their autonomous position as a service provider. They have proven to fit very well into many small business operations areas. Some of those applicable to a portable restroom services business

SPOTLIGHT

or other sewage handling company may include

INDEX

HR, accounting, marketing, IT support, mechanical maintenance and repair, office staffing, equipment cleaning, driver activity monitoring, and more. continued on page 16

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 15

TRANSLATING TRENDS INTO OPPORTUNITIES For liquid waste handling business owners who have

investment, employee development, budget

the initiative and resources to participate in growing

But, identifying and pursuing a role for your business

some of the above trends, 2022 offers exciting growth

in the advancement of one or more of these unique

possibilities.

and universally significant trends represents another

All entrepreneurs in the industry are at least

diligence, advertising, and other planning matters.

strategic component that should be understood to

positioned to share much of the information in

fit ideally in virtually any overall growth plan of liquid

Trend Set 1 to raise public awareness, and thereby

waste handling business operators.

honor your brand’s ideals.

Qualified contractors could capture a portion of the healthy market growth that is anticipated for the liquid waste handling industry over the next halfdecade, per Trend Set 2.

All can also take advantage of free or low-cost online tools alluded to in Trend Set 3. Further, all should

Resources https://www.bloomberg.com/news/articles/2022-02-04/ covid-wasterwater-trends-cdc-expands-sewage-datacollection https://mordorintelligence.com/industry-reports/waterand-wastewater-treatment-technologies-market https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4249052/

strive to implement affordable versions of resources to bring the business in step with the modern realities in Trend Set 3.

Of course, growth priorities in 2022 Q3 and Q4 must examine potentially necessary capital equipment

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 17

IN THE NEWS

A S S O C I AT I O N I N S I D E R

SPOTLIGHT

INDEX

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For more information, contact the Drain Brains® at General at 800-245-6200 or 412-771-6300, or visit www.drainbrain.com/jets.

About General Pipe Cleaners General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality Americanmade drain cleaning equipment. In business since 1930, the four-generation, family-owned company is celebrating nearly a century of service to drain cleaning professionals and plumbing contractors, as Users will appreciate the 200 ft. capacity hose reel

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 19

SPOTLIGHT

INDEX

ON SITE COMPANIES:

2 0 A MERIC AN L IQUID WA S T E JU NE 2022

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With just over 30 years of experience in the sanitation and construction support business, On Site Companies has perhaps the longest list of services of any company we have covered. But that's not the only surprise they have up their collective sleeve.

O

n Site Companies is the leader in the Minneapolis and St. Paul Metro Area,

On Site Companies

Rochester, Mankato, Duluth, Minnesota, and St.

was founded in the

Louis, Missouri in their industry. They deliver portable sanitation for a range of business

early 90s by Dave and

processes including conduction, industrial,

Karen Holm. They passed

and agricultural clients. They also serve special events and provide disaster relief, heating, and air conditioning rentals for a wide range of applications.

That said, they make no bones about it when they tell you that they employ the very best

the company on to their children Molly and Russ who manage it today. Dave and Karen Holm provide management

sanitation and heat technicians in the business

and strategic support

and that the service they provide is second to

from the home base while

none. The people of OCS are always working to innovate and optimize their equipment and improve their services with a focus on remaining

Russ and Molly oversee the day to day operations.

ahead of the curve as the technology they service and the tools they use evolve.

On Site Companies was founded in the early

home base while Russ and Molly oversee the day

90s by Dave and Karen Holm. They passed the

to day operations.

company on to their children Molly and Russ who

ON SITE COMPANIES SERVICES

manage it today. Dave and Karen Holm provide

Before we move on to their unique service list, it is

management and strategic support from the

worth mentioning that OSC is also unique in that

continued on page 22

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 21

INDEX

SPOTLIGHT

RULES & REGS

Rules and Regs is a monthly feature in Pumper. We welcome information about state or local regulations of potential broad interest to Pumper readers. Send ideas to editor@pumper.com.

Maine Community Considers Alternative Treatment Technologies to Boost Development

By David Steinkraus

A

uburn, Maine, city officials are considering a new onsite design standard to allow development while keeping nutrients out of Lake Auburn, which is the city’s source of drinking water. If the proposed standard were used, it would allow for new systems and new homes while achieving a net improvement to the lake, city officials told the Sun Journal of Lewiston, Maine.

Impetus for the proposed standard came from a study by FB Environmental, the Horsley Witten Group and the University of Maine. The city commissioned them to study rules governing the lake’s watershed.

Current standards effectively prohibit the use of innovative and alternative treatment technologies, the group wrote in its report. More than 100 new homes could be built in the watershed if the onsite rules are revised, the group wrote.it has one of the most feature rich and interactive Eric Cousens, the city’s director of planning and permitting, said the websites we have seennew in aconstruction company of this type and goal is to use the new standard for both and replacement of old onsite systems. size. It is not unusual for a

nationwide chain to have cost

Massachusetts

locating the tank and exposing the access for pumpers.

Since 2014, the program has pumped 3,443 tanks, reported the Branson Tri-Lakes News of Hollister, Missouri. Money comes from the county’s sewer sales tax.

New York Rensselaer County is making grants of up to $10,000 available for onsite upgrades around Nassau Lake. The county announced in late January that homes on both sides of the lake, in Schodack and Nassau, are eligible for grants.

The state Department of Environmental Conservation and Environmental Facilities Corp. gave the county one grant of $170,000.

Homeowners are eligible for to upOSC to 50% of qualified they deliver 24/7/365 access personnel acrossupgrades, with a maximum payment of $10,000 per project. Funds may be used only for the all five of the of office branches. replacement septic systems or cesspools, reported The Times Union of Albany, New York.

Their services encompass A second grant of $218,000 for the work comes from the Housing Trust three categories of Fund Corporation and Office of Community Renewal.

County officials saidcapabilities, the programany will one help of maintain the quality of the lake, which will supportwhich property values and make the area attractive to could describe the full prospective residents.

Their collection of

calculators, online The Tisbury board of health setsupport, new denitrification rules for the Lake Tashmoo and Lagoon Pond watersheds. area covers much of the town as well as a spectrum ofThe ways on the north side of Martha’s Vineyard. to communicate withthat themeets a nitrogen groundwater Rules require onsite technology discharge standard of no more than 13 mg/L from septage or removes 75% of company about your needs. septic nitrogen waste, reported The Martha’s Vineyard Times.

On Site is still technically a The regulation applies to new construction, an onsite system replacement, a change in property that would increase nitrogen discharge beyond the smalluse business, with a reach board-approved system capacity, and if there is a determination by the board limited to their region, but that a new system is required when a property is transferred.

portable toilet

units is diverse from Montana

capabilities of a smaller and less energetic organization.

So many people want to be in Montana that Flathead County is looking simple...to full feature They are: into a new facility to take care of their septage waste. The county commission

has approved a $700,000 SANITATION design contract for a regional septage treatment and luxury trailers.

they have the spirit and

Missouri

the muscle of a nationwide organization, and their

For an eighth year, the Taney County Septic Tank Pump Out Program appreciate that. In addition to all of this, will be open forcustomers 2022.

The program covers all costs for pumping out a septic tank on a residential property every four years. Homeowners are responsible for

2 2 A MERIC AN L IQUID WA S T E JU NE 2022

biosolids project. Biosolids composting would serve the regional septage In this category, On Site's plant and the cities of Kalispell, Whitefish and Columbia Falls, reported the capabilities are as robust and Daily Inter Lake of Kalispell.

From 2010 to 2020, county population increased far reaching as they are the in everything they do.

Their 15%, to 104,357.

Flathead County Health Officer Joe Russell told the news organization, collection toilet unitsthere’s is diverse from “We couldof getportable to the point where no way to get rid of septage.” He added that private septage haulers are being squeezed out as development continued on page 24 consumes land where septage can be spread. P

Vi si t Us

SPOTLIGHT

INDEX

simple porta-potties to full feature luxury trailers.

They are equipped to take care of the sanitation needs of almost any team, home, event, or use.

4 Restrooms 4 Luxury restroom trailers 4 Shower trailers 4 Temporary sanitation accessories CLIMATE CONTROL Climate control offerings are unusual for a septic service operating in any part of the country.

But, considering the climate where OSC, it starts

...considering the climate where OSC, it starts to make sense, especially when you get to the dehumidifiers they rent out.

to make sense, especially when you get to the dehumidifiers they rent out. After all, there is continued on page 26

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INDEX

SPOTLIGHT

WORKING WELL UNDER PRESSURE

EW N

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Pumper | December 2021

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 27

SPOTLIGHT

INDEX

SEPTIC SERVICES

On Site delivers the full range of

Of course, On Site delivers the full range of septic services for commercial and residential clients.

septic services for commercial

The On Site team is proud to announce that they

and residential clients. The On Site

Minnesota. They offer residential and commercial

team is proud to announce that they have recently

have recently opened up a new office in Duluth, septic tanks and holding tank pumping. For residential, their capabilities include RV pumping.

For commercial, it includes grease trap pumping and cleaning service. On Site makes sure their

opened up a new office in Duluth, Minnesota.

customer's septic system is fully pumped and cleaned to meet government regulatory standards.

4 Commercial septic services 4 Residential septic services continued on page 30

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TriFlow 825 ■

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SPOTLIGHT

INDEX

SERVING THEIR CUSTOMERS WITH VIGOR

On Site Companies is one

We don't cover a lot of regional septic services that

of those rare organizations

are markedly unusual. By that time, septic services

that were able to get a foothold in a well established industry,

got their start in the 90s, because such companies across the country were well established and fiercely competitive. On Site Companies is one of those rare organizations that were able to get a foothold in a well established industry, chock full of rough and ready

chock full of rough and ready competitors ...

competitors who will knock upstarts flat if and when they can.

That means OSC had to recognize and leverage critically under-served neighborhoods in their continued on page 32

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MAKING A POSITIVE IMPACT ON COMMUNITIES AND ENVIRONMENTS AROUND THE WORLD

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SPOTLIGHT

INDEX

operational range and deliver swift, on-call septic

If the competition would tell you one thing about

service that is competitive with that of established

On Site, it would probably be, "Don't get in their

players. Needless to say, they were able to break out

way."

of the starting gate with a fury that the competition simply could not hamstring.

Their success in building this type of business into a flourishing and growing business in the time

Sources https://onsiteco.com/

and place that they did shows undeniable skill in designing their business model and unmatched adroitness in day to day operations.

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J U N E 2 0 2 2 A M E R I C A N LI QUI D WASTE 33

BUSINESS CORNER

TECH NEWS

P R O D U C T W AT C H

A S S O C I AT I O N N E W S

What is the Best

PAYROLL SERVICE S S O C I ATConstruction ION INSIDER forASmall Companies?

IN THE NEWS

There are multiple factors to take into consideration before DEX S P O T L Ichoosing GHT a payroll software suite forI N your construction business.

These include ease of use as well as how well it integrates with your current and future systems. They also include the features offered, customer support, scalability, and more.

T

here are multiple factors to take into consideration before choosing a payroll

HOW TO CHOOSE THE BEST PAYROLL SERVICE FOR YOUR CONSTRUCTION BUSINESS

software suite for your construction business.

At the end of the day, figuring all of this out should

These include ease of use as well as how well it

be pretty straightforward. You know your business

integrates with your current and future systems.

well, and the kinds of business models we cover

They also include the features offered, customer

here tend to be built by exceedingly energetic

support, scalability, and more.

and scrappy business people. So we have every

The first thing to consider is how a system you

confidence that you'll be fine. Nevertheless, here

are thinking of onboarding will mesh with your

are our recommended steps.

business model, your team, and the market you

1. Calculate Your Payroll Requirements

are working in. For example, if you have five or

How many workers do you employ? Do you

fewer employees, will the system treat you like a

have seasonal workers? What benefits do you

massive company, and if you have dozens of team

offer? How often do you conduct payroll? Who

members, will it match your needs? Here, we will

is in charge of payroll? Do you intend to print

go down a checklist of best practices to find out

payslips? Do you want a dedicated payroll system

how to select payroll software that will solve more

or do you intend to invest in something that does

problems than it creates.

more? In short, list the things you need it to do,

3 4 A MERIC AN L IQUID WA S T E JU NE 2022

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and begin shopping for software suites that check everything off your list.

2. Determine the Level of Analysis You Require

A worthwhile

Different business models need different levels

payroll software package

of analysis. You may need, or want, the system to calculate payroll costs separately from other costs of doing business, tax liability, and more. Do you need to conduct payroll for different departments, or do you do your payroll all in one big lump? Different

will insist on helping with regularity compliance.

systems may be more or less suited to your desired level of function sets.

3. Compliance

nimble enough that state and local regulations don't

As you know, the government has got something

slow it down or confuse it. Unfortunately, you may

to say when it comes to how you do payroll. A

need a compliance expert to check if the system is

worthwhile payroll software package will insist

keeping you on the right side of the law no matter

on helping with regularity compliance. It must be

how advanced it is. continued on page 36

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BUSINESS CORNER

TECH NEWS

4. Compare Features Between Payroll Systems Every PROD U Cpayroll T Wsoftware AT C Hsuite is going to have

different feature sets, and the features it has may

is Ethat A S S O CThe I ATreality ION N WS

differ from the same feature types of another

free trials are a necessity

system. That means you will need to use these

in the business software

things to see where and how the rubber hits the road. That's where free trials come in handy!

5. Use Those Free Trials IN TH E NEWS

The reality is that free trials are a necessity in the business software industry. That means you'll have the opportunity to see how the thing works in

industry. That means you'll have the opportunity

A S S O C I AT I O N I N S I D E R

to see how the thing works in real life.

real life. You may need to run a simulated business cycle through it, and run more than one at the same time to see which is smoother.

7. Square Up Price and Budget

Read user reviews, and take them seriously. Give

and systems. Others will cost several hundred. The

strong consideration to the product with the best

value vs cost analysis all comes down to the scale

overall positive review profile.

and risk prevention needs of your business.

S P O T6.LCheck I G HOut T the User Reviews

3 6 A MERIC AN L IQUID WA S T E JU NE 2022

Some I Nsystems D E X will cost as little as $20 a month

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8. Make Your Choice

need the power and the accuracy they deliver to

Finally, choose your payroll software. If you have any

remain competitive in the coming decade. If you

reservations, consider going through the process

agree, check back again, and we'll cover more topics

again. Ask if your trial periods can be extended,

like this with answers you can use.

and don't pull the trigger until you are sure you've found the product you want.

And don't forget you can always fire your payroll software and get another one.

If you're in septic service or another constructionrelated industry, you might be doing a lot of this sort of thing the hard way. That can make this

Sources https://cofes.com/best-construction-payroll-software/ https://www.my-equipment.com/blog/2022/05/how-tosimplify-construction-payroll-management/ https://www.accordantco.com/content/constructionpayroll-in-house-vs-outsourcing/

kind of software seem like an unnecessary luxury.

However, we think you'll find that the time you save and the risk you avoid are well worth the price.

Once you do, know that there are similar software solutions for accounting, filing taxes, delivering cost analysis to customers, and much more. Sure, there are risks with this type of automation, but you may

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Vi si t Us

Still Growing Strong After 38 Years

Happy Father’s Day from PolyJohn,

For almost four decades, PolyJohn has been providing innovative products and helpful service to portable restroom operators around the world. Our longevity and reach wouldn’t be possible by remaining stagnant.

a Third-Generation Business That Continues to Thrive

Ed Cooper Founder

Sam Cooper COO

Mike Cooper President/CEO

Ken Cooper Vice President/ IT Systems

Gus Cooper Human Resources

DOWNLOAD OUR GUIDES PJProductGuide.com | PJPROReferenceGuide.com

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Motivated by our mission to always do everything we can for our customers and keep their best interests in mind, we’ve continued to invest in our business to make it bigger and better. We’re proud to say that we’ve doubled in size from a few years ago as we responded to growing demand.

PolyJohn has evolved as a company over the years to meet the ever-changing needs of our customers.

We continue to expand our team and scale up our efforts.

We also look forward to unveiling some new products, innovations and service offerings in the near future.

The PolyJohn Family thanks you for your unwavering support and hope you are as excited for what’s to come as we are!

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