American Liquid Waste - October 2023

RELIABLE Portable Bathrooms

Phoenix AZ

Dallas Zyadet, Owner of Reliable Portable Bathrooms in Phoenix Arizona is utterly driven by the quality of his rental product. After his ASU education in Finance, Zyadet found himself inspired to become an entrepreneur, like his father before him. Reflecting now on his early experience, he tells the story of how he became inspired to enter the highly competitive portable restroom rental industry in one of the world’s largest and most challenging market environments, Phoenix metro.

INSPIRATION TO PURSUE QUALITY IN ENTREPRENEURSHIP

When I was a kid I would always see portable bathrooms. My mother, father, and everybody else had the same thought about those — you don’t use portable bathrooms. They’re dirty, smelly, just gross. I remember my father working on construction sites. They always had portable bathrooms on the sites. They smelled bad. When I saw one, I wouldn’t want to use it. They were always gross. My brother is in the construction industry as well. He was telling me about the portable bathrooms on the job sites where he works. His comments were the same as I had always heard, that those smell bad and are too dirty to want to use.

So, I thought, where is there a company that provides good portable bathrooms? I researched a bunch for a solid year. But Research & Development is finding how to do things. It’s finding better solutions. It’s finding ways to make a better value for the customers. It’s figuring out something that can be done that hasn’t been done before.

RELIABLE – A LEAGUE

OF ITS

OWN I joke that we don’t have competitors. You can call and continued on page 10

Research & Development is finding how to do things. It’s finding better solutions. It’s finding ways to make a better value for the customers.

someone will bring you a portable bathroom. But, what we do is completely different. There are things portable bathroom rental companies do to save costs. That often includes using only brief inspection processes that meet the basic standard. What we do is very different. Every time a unit is delivered, it is first inspected by two supervisors, and they both have to say it’s ready to go out.

Many portable bathroom rental companies settle for sending out units with graffiti, tar, or grease marks. We make sure that every unit is in brand-new condition. When we deliver units in that condition, people respect that. It’s of such high quality that people respect it. That’s a very different kind of experience for them than they’ve come to expect.

Dallas’s choice of the beautiful soft pink portapotties also just presents the company’s customers

with something unique and unexpected. The units just look exceptionally fresh and comparatively pretty.

THE RELIABLE DIFFERENCE

There is one guy I know who has been in construction for five years. He said the condition of the portable bathrooms on the work sites is always terrible. Again, what we do compared to what our competitors do is very different. We begin with training our drivers by having them start out cleaning in the yard. They clean the units that go under inspection from our supervisors. That goes on for about two weeks. Then they can start driving the trucks.

We use an inspection tracking sheet to track how much time we spend on inspections. The industry average is about 3 minutes per unit. We give our guys 15 minutes. That means we spend 500% longer on inspecting each unit. We’re detailing it like a car at a car wash.

One kind of fun thing we do is called “good water.” Because we use that, the units dry spot-free. Over time, you get calcium stains, as you can expect on anything unless you attend to preventing that. So, with our good water process, our units are always shiny, vibrant, and look new. I’ve probably ordered 40 different soaps to clean the units, degreasers, solvents, etc. The soap we use is the best.

QUALITY ASSURANCE SYSTEMS AT RELIABLE

Two supervisors split the valley. They have different Before and After routes, and shadowing routes. Shadowing is performed according to a set calendar for that. We have hand sanitizer checks, other stock checks, and GPS checks. Each of those is assigned. Those could all happen on the same day.

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The supervisors take notes on different Before and After conditions. We take very thorough and detailed notes on every unit we clean. If a unit is already clean at the Before stage, it should be extra clean at the After stage. That means wiping it, even if it looks clean, to remove any dust particles, refresh the soap, hand sanitizer, tissue, etc.

We’re continuously reaching out to our customers to see how things are going, making sure they are happy with the service and that everything is perfect for them.

GOING THE EXTRA DISTANCE FOR INCOMPARABLE QUALITY

When someone says, “I have portable bathrooms, people usually have an image of an outhouse type of unit. We’ve tested every single portable bathroom from all the big providers. We were looking to determine, for example, which cleans the best, which holds the most toilet paper, and is the best based on various other criteria. Many only hold 2 rolls of tissue. The industry average is 2 rolls. Ours hold 3. We were also looking for the tank design that is the easiest to clean and the most hygienic. That was an issue, finding a tank that is easy to clean.

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We’re continuously reaching out to our customers to see how things are going, making sure they are happy with the service and that everything is perfect for them.

MAKING A POSITIVE IMPACT ON COMMUNITIES AND ENVIRONMENTS AROUND THE WORLD

Another feature we were looking for was strength in the unit. Some types that are not very well built may jiggle like jello when they’re moved. You want one that is sturdy and adds value to the customer’s site. We don’t want some amateur-built units.

At one point we had 16 different types of units and we settled on the best one. It’s a dual-insulated unit and very easy to clean. It wasn’t the cheapest, the most convenient, or the most readily available. But, we invested in the best units, and we chose the best chemicals, the best hand sanitizer, cleaner, disinfectant, etc. — and the best crew.

We maintain very high standards for everyone who works here. We clean the trucks immaculately. The yard is organized. The drivers are organized. Every aspect of the operation is well organized, including billing, sales, management, human resources, and all other functions. We run every part of the business rigorously and professionally.

RELIABLE SALES DISTINCTIONS

When you try ordering portable restroom rental units, most of the time you get an answering service, or you order online. This is another way we do things differently. Here, 24/7, when you call for information

or to rent portable bathroom units, you will always talk with a real person.

We provide facilities for birthday parties, government grand openings, backyard remodeling, and large apartment complex construction projects… We can help everyone from 1 to 100 units. Whatever the need, we can help you.

CONNECTING WITH CUSTOMERS

When asked about his company’s online marketing and use of web analytics tools, Dallas talks about a different way of thinking about marketing and sales methodologies. Yes, we use website analytics, and I would say our online marketing is very effective.

Our website looks very professional. We wanted it to have a good, engaging feeling for our customers. But most of our work comes from word of mouth. For me, it’s about respecting human interaction. You can place orders on the website, but I’m pushing for the phone call.

Unlike many other providers, we have people in the office to take phone calls. It’s fun when all the phones are in use at the same time. I want to connect with the customers. When you tell somebody we

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...we use website analytics, and I would say our online marketing is very effective. Our website looks very professional.

have clean bathrooms, they think maybe it’s a sales tactic, but we really do. We offer a different class of customer experience. I could save a bunch of money if we didn’t do that level of work, but we do the work.

SUCCESS IN THE VALLEY OF THE SUN

Dallas is very understated about his personal accomplishments. He avoids the usual listing of the standard proof points of his business’s success. It appears uncharacteristic of him to talk about the number of portable restroom units his company has in inventory, the number of accounts the field staff services weekly, annual revenue totals, etc., to indicate the company’s growth status. He simply shares that the business currently has 25+ employees and is growing. That number includes the administrative team, dispatchers, route supervisors, drivers, and maintenance team members.

The business’s 5-year growth plan involves getting another yard, more drivers, more office staff, and so on. Ultimately, Dallas envisions having a corporate office somewhere as the base of a broader-ranging enterprise.

The thriving company under the leadership of Dallas Zyadet appears ideally positioned for exciting

growth rates in the coming years. We look forward to checking in for an ALW update of this initial coverage of the Reliable Portable Bathrooms story in the years to come.

THE RELIABLE EMPLOYER BRAND

Adding to the leadership’s depth of commitment to an unprecedented level of quality in pristine rental restroom units, Reliable’s personnel policies further account for the company’s flourishing. The employees are well paid in wages plus benefits. There’s also a sense that something more is at work in the thriving business. A high level of company pride, a rapport of mutual respect with management, and a collaborative environment appears to be at the foundation of the company culture.

We invest in the highest quality of uniforms for our employees. The uniforms display our logo. They’re very professional looking and provide sun protection, and they’re (the employees are) dressed like a million bucks. The uniform is a white shirt and black pants. With the white trucks, it all looks very clean. It presents an image of purity. It doesn’t hide dirt. That’s one reason why we picked the pink portable bathroom units. It (pink) shows dirt like crazy.

From what so many employees have told me, they would go to former employers with problems and ideas for solutions but they, too often, wouldn’t even listen. We do things differently in this regard too. All my employees say, “Thank you for telling me that my ideas are important and actually listening to them.”

TEAM COLLABORATION AT RELIABLE

So many of my best ideas come from our employees. We have frequent spitball sessions. Like every business, we’re often faced with questions like: How

continued on page 18

do we improve this? Or, Hey, what if…? When that happens, we get three people in a room, including employees and management, to work on developing solutions through spitballing.

We try to do that at least once a day. We just set

aside 10 minutes and pass ideas back and forth. We get something better together than we would have gotten individually on our own.

DALLAS ZYADET, POLICY OF GIVING BACK TO THE COMMUNITY

We have done events for charitable causes in the past for which we gave away units for free, etc., and we still do that occasionally. We donate to several charities regularly, such as breast cancer awareness and animal rescue. Almost all of my employees, vendors, friends, and teachers, and I know somebody who has suffered from breast cancer. We support animal rescues because those are some of the most underappreciated charities. We did our research and identified organizations that use the majority of donated funds directly for the critical work, and we give them a portion of each dollar earned.

...I’d just say to newcomers, do you want to come and join me at the cutting edge of the industry or follow the old methodology of doing things?

ADVICE FOR NEW MARKET ENTRANTS FROM DALLAS ZYADET, RELIABLE PORTABLE BATHROOMS, PHOENIX, AZ

I would say that, if you’re starting your own company in this industry, you will have a choice. Ask yourself, do you want to save money and cannibalize your resources, etc., or really commit to quality? Or, I’d just say to newcomers, do you want to come and join me at the cutting edge of the industry or follow the old methodology of doing things?

The Reliable brand story is certainly one about the way to the future of the industry, leaving behind the old service paradigm in which the norm was settling for quality standards that are no longer good enough to compete with the Reliable quality management model. It veritably upgrades current industry best practices. Under the direction of Dallas Zyadet, his company’s approach to sales, product quality, and agile collaboration stand apart in the national market. Add the highly driven business leader’s push to scale, and Reliable Portable Bathrooms offers an extraordinary strategic model for the future of the industry.

For more information about Reliable Portable Bathrooms, Phoenix, AZ, call (602) 601-2222 or visit reliableportablebathrooms.com. https://www.reliableportablebathrooms.com/ https://www.reliableportablebathrooms.com/phoenix-portapotty-rentals-for-beginners/

(100 GALLON TANK) (100 GALLON TANK)

ASSOCIA TION INSIDER

Track These 6 Unexpected Expenses To Save Big on Taxes in 2024

SPOTLIGHT INDEX

As a sewer, septic tank or portable restroom contractor, you have a lot on your plate. The management of staff, equipment, clients and several other things is not an easy feat. Also, no matter how astute you are, it is impossible to predict all the expenses your business will have in a year. However, by diligently tracking and recording certain expenses, it is possible to save big on taxes in 2024. Let’s dig into some of these expenses.

EQUIPMENT COSTS AND DEPRECIATION

As a sewer and septic tank contractor, you work with specialized equipment such as sewer jetters and inversion machines. For these machines to work effectively, they need to be properly maintained. As a result, it is important to monitor the costs incurred in their maintenance. A good record of these expenses can qualify you for significant tax deductions. These deductions can become even bigger when the depreciation of these pieces of equipment is also factored in.

EMPLOYEE BENEFITS

As a good entrepreneur, you must ensure that the work environment of your company is harmonious and conducive. One way to do this is through employee benefits. Employee benefits

such as health insurance, retirement plans and education assistance can help encourage your staff and improve overall job satisfaction. Not only that, but the costs incurred from these benefits are tax deductible. So, it is a win-win situation for you and your business.

MARKETING AND ADVERTISING

Marketing and advertising can be unpredictable and easily incur unexpected expenses. However, it is vital to the growth and development of your septic, sewer and portable restroom business. You need to invest in publicizing what you do and the benefits of working with you. However, did you know that marketing and advertising costs are tax deductible? Yes, the costs of website development, social media

campaigns and printing materials can be calculated as business expenses. The expenses are qualified for tax deductions.

VEHICLE EXPENSES

Your vehicles are essential to the provision of services to your clients. They aid in the transportation of your

staff and your equipment to the work site. Some of your equipment even has to be coupled with them to work effectively. Consequently, you have to spend on your vehicles. This ensures that they continue to run smoothly. Sounds like a hassle, right?

The good news is that the expenses incurred in the usage and maintenance of your vehicles are tax deductible. As a result, you need to monitor and keep good records of mileage, fuel expenses and maintenance costs. The principle of depreciation can also be used here to bring about further tax deductions.

LEGAL AND PROFESSIONAL CONSULTATION FEES

To conduct business safely and successfully, you need the input of other professionals. From time to time,

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Marketing and advertising...is vital to the growth and development of your septic, sewer and portable restroom business.

you might need to seek consultations from attorneys, accountants, auditors and the like. Sometimes, the need for these consultations can be unexpected, and the fees can be costly. However, they are important to ensure that your company continues to move forward.

The funds spent on consultation fees are tax deductible. This would save you a significant amount in taxes. As such, diligent records of this should be kept.

SAFETY AND TRAINING

Although the sewer and septic tank industry is not the most dangerous in the world, it is not without risks. Every working day, you and your staff are exposed to hazards, be they chemical, physical or biological. Therefore, it is of utmost importance that you invest in materials and systems that protect your staff from these hazards. It is also important to organize training programs that help your staff spot these hazards and effectively avoid them. As an added incentive to your management, the costs of these are tax deductible — so don’t scrimp on them.

...it is of utmost importance that you invest in materials and systems that protect your staff from these hazards.

TRAVEL EXPENSES

Sometimes, you or members of your staff would have to travel, either to do a job or to attend an industry event. Although travel can be expensive or regarded as a luxury, it is important for the advancement of a business. Successful completion of a job you have to travel for widens the range of your business coverage. Attending an industry event helps sharpen your skills and improve your network. Travel expenses are also tax deductible, so keeping a proper record of them can lead to significant tax deductions.

The American Liquid Waste magazine is a publication that keeps septic, sewer and portable restroom contractors up to date about events in the industry and best practices that can move their

business forward. Subscribe today to stay informed about the liquid waste industry.

Sources

https://americanliquidwaste.com/ https://d1eipm3vz40hy0.cloudfront.net/pdf/cxtrends/cxtrends-2020-full-report.pdf

https://www.questionpro.com/blog/how-to-measure-customer-satisfaction/#:~:text=Customer%20satisfaction%20 level%20can%20be,customer%20complaints%2C%20 and%20repeat%20business.

https://finmodelslab.com/blogs/blog/septic-pumping-service-kpi-metrics#7

https://blog.hubspot.com/service/how-to-measure-customer-satisfaction

https://blog.hubspot.com/service/customer-satisfaction-quotes

THE GEAR BOX:

10 Digital Tools & Services To Keep Your Septic Service Business Thriving

The vast majority of septic service companies are new, small, or medium-sized businesses. While we have identified processes and business strategies that are necessary for a small septic service company to grow, there are also tools that any small to medium-sized business (SMB) should leverage in the digital age. Most septic service SMBs have a bl ind spot when it comes to these types of things, but forward-thinking business leaders in the i ndustry can take the lead in their markets by adopting these tools as rapidly as possible.

Here's our top ten list of digital business tools locallevel SMBs need.

10 DIGITAL BUSINESS TOOLS YOUR LOCAL-LEVEL SEPTIC COMPANY NEEDS

1. CYBER SECURITY & CYBER INSURANCE

Everyone needs cyber security, especially businesses. Any person or organization that handles customer payment data cannot do without cyber security insurance. This is because hackers ultimately cannot be stopped forever. If your customers are hacked when making a purchase from you, your business could be held liable. The answer isn't avoiding online business activity. The answer is to lean into it and invest in strong security.

2. BUSINESS MANAGEMENT SOFTWARE

Business management software (BMS) automates a lot of tedious processes that pull your attention away from the things that you do best. The information age

has made it so that outsourcing is cheaper and more profitable than ever. This means outsourcing HR, accounting, payroll, compliance, and more can save you time and money. More importantly, it can save you from making costly mistakes.

3. SALES PORTALS

Especially after Covid, people expect to be able to do things remotely. A lot of people are still afraid of human contact. Therefore, you can retain a great deal of business by offering them low or no-contact ways to buy your services. Being able to complete a purchase with ease online also removes barriers to conversion that can put you ahead of the competition.

4. PROJECT MANAGEMENT

If you have multiple teams in the field coordinating connected and unconnected jobs, project management software can help to keep them

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coordinated. It can prevent overlapping routes from reducing efficiency, and it can help you get the right team to the right job the first time.

5. COMMS AND COLLABORATION

Making it possible for your home office and field

teams to actively communicate and collaborate while looking at the same sets of information is a great way to save time. It can reduce errors, improve customer satisfaction, and give you innumerable ways to solve your customer's problems as, or before they arise.

6. WEB DEVELOPMENT

This is one area where septic service SMBs tend to fall behind. If your website is clunky, functions poorly, or looks unprofessional, most customers will move on to the next search result. Good web development helps in many ways, but the first impression customers have of your website is the most important thing a web developer will improve.

7. ONLINE PERFORMANCE MONITORING

If you take all our advice up to this point, you'll have some powerful tools to grow your exposure

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... the first impression customers have of your website is the most important thing a web developer will improve.

to customers. But to ensure these tools are working optimally, you need to monitor and track their performance. Key performance indicators like website traffic aren't hard to keep an eye on. It can be done with simple tools. But don't forget to interpret and restrategize in response to the metrics you get back.

8. CRM

Managing customer relations by the seat of your pants is not necessary. Customer relations management tools can give you automated access to information trails left behind by your customers. You can use this information to improve their experience with your company. In reality, it's about listening and responding to feedback. CRM tools just make this easier.

9. VIDEO CONFERENCING SOFTWARE

This goes back to our point about sales portals. Being able to talk to your customers in real-time using video conferencing can take all the pain and time out of

talking in person. Sure, you can do this via smartphone, but it works better with the psychology of customers to have a dedicated online space for video conferencing.

10. CONTENT MARKETING

Finally, you need a strong, SEO-optimized content strategy. You need to produce video and/or written content to turn your customers and potential customers into well-informed buyers. This gives them the ability to make the smartest purchase, (which should be from you). More importantly, it instills trust in them.

Sources

https://startupnation.com/grow-your-business/digital-toolsnew-business/

https://www.catalystecr.com/blog/34-best-digital-tools-forsmall-business-owners/

RIDGID® CREATES CABLE DISTANCE TRACKING IN NEW K-4310 FXP™ DRUM MACHINE BUILT FOR PRODUCTIVITY

SPOTLIGHT INDEX

ELYRIA, OHIO – September 12, 2023 – RIDGID® , a part of Emerson’s professional tools portfolio, introduces its most powerful drum machine, the K-4310 FXP™ Drum Machine with a new cable counter that provides real-time, in-pipe cable distance for faster locating and diagnostics. Ideal for residential and commercial plumbing and drain cleaning projects, its powerful Brushless DC Motor spins at 230 RPM and provides long-lasting runtime, with less required maintenance.

Clearing 3" to 10" lines, the K-4310 FXP is powered by RIDGID’s new FXP Technology Platform that lets users switch between battery and power adapter (in development) for maximum versatility. The Cable Counter feature helps professionals know where the cable is in the line as they are clearing blockages. The cable distance tracking feature allows professionals to always know where their equipment is located within the line, simplifying cleaning. The unit’s enclosed quick-change drum is easily removed, allowing for easier setup and transport, while the rotating inner drum efficiently dispenses cable and reduces the chance of cable flip over. Integrated AUTOFEED® Technology advances and retrieves cable up to 28 feet per minute with zero tools required for setup.

“Our K-4310 FXP Drum Machine gets to the heart of a profitable drain cleaning business – productivity and a ‘one more job’ mentality. It features the latest innovations in power consumption, real-time metrics,

and smart technology, while also built to withstand the toughest conditions,” said Alex Meyer, product manager, RIDGID for Emerson . “From eliminating the need to guess where in the drain line your cable is, to not having to search for an outlet, both enhance efficiency and are just two of the great new features integrated into this drum machine.”

The K-4310 FXP includes the latest in ergonomic design and has a telescoping handle and cart designed with multiple touch points and mobility options for more comfortable and controlled transportation and storage. Customizable reports, tool history, and diagnostics Shareable job insights and tool history data are also available via the RIDGID Link® App and help enhance productivity and customer relationships.

The K-4310 FXP is backed by the RIDGID Full Lifetime Warranty.

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The K-4310 FXP is RIDGID’s most powerful drum machine and the latest tool in their complete line of professional drain cleaning solutions

From small residential clogs to heavy-duty municipal lines, RIDGID builds drain cleaners and sewer machines that can handle any type of service call, and their complete line of drain cleaning solutions have been delivering reliable performance to the skilled trades for decades.

To purchase or learn more about the K-4310 and the entire line of drain cleaning solutions, visit RIDGID.com , or call toll-free: 1-800-4RIDGID

Emerson’s professional tools business, which includes RIDGID as well as the Greenlee® and Klauke® brands, provides the industry’s broadest portfolio of advanced, reliable tools and technologies for the mechanical, electrical and plumbing trades globally. Visit emerson. com/professionaltools for more information.

For more information on Coxreels and our new Hi-Vis Hose Series, please visit www.coxreels.com.

ABOUT RIDGID

For 100 years, RIDGID has been providing certainty and efficiency to the professional trades by delivering innovative plumbing, mechanical and HVAC tools. They are part of the Emerson professional tools portfolio that also includes Greenlee® and Klauke®. Learn more, visit RIDGID.com/100.

ABOUT EMERSON

Emerson (NYSE: EMR) is a global technology and software company providing innovative solutions for the world’s essential industries. For more information, visit Emerson.com.

SPOTLIGHT INDEX

RUGGED, RELIABLE KINETIC WATER RAM® CLEARS CLOGGED DRAINS FAST

Made In America For More Than 50 Years

Don’t be fooled by imitations! More than 50 years of technical advancements made rugged, all-metal Kinetic Water Ram® from General Pipe Cleaners the choice for quickly clearing clogged lines with the power of “compressed air”!

Just pump it up, insert into a drain – and snap the trigger. It’s that fast.

Environmentally friendly, the compact, portable tool is cleaner than snakes – and safer than chemicals. It requires no electrical power or CO2 gas. And it’s great for plumbing, drain cleaning, maintenance, and rental applications.

Lightweight and economical, futuristic Kinetic Water Ram generates a shock wave that instantly pulverizes stoppages in 1-1/4” to 4” lines – yet won’t harm pipes. The shock wave bypasses vents and bends to batter clogs. And the built-in pump and pressure gauge lets operators choose the right amount of force for each job.

An optional toilet attachment screws onto the front of Kinetic Water Ram , turning it into a powerful plunger. The specially designed accessory precisely positions in bowls for a tight seal, hitting blockages with maximum impact – and no splash back.

General’s sleek, plated Kinetic Water Ram comes in a sturdy carrying case with molded compartments for the tool and accessories. A Schraeder valve for use with an external air compressor when clearing difficult blockages is also provided.

About General Pipe Cleaners

General Pipe Cleaners, a division of General Wire Spring Co., is a leading manufacturer of high quality, American-made drain cleaning equipment. In business since 1930, the fourth-generation, family-owned company is celebrating nearly a century of service to drain cleaning professionals and plumbing contractors, as well as to facilities managers, the rental industry and the hardware/DIY market. The Toughest Tools Down The Line.

Vactor iMPACT Combination Sewer Cleaner

BIG CLEAN IN A COMPACT PACKAGE

When there’s a dirty job to be done, trust the iMPACT sewer cleaner to do it without washing quality and safety down the drain. Don’t let its compact size fool you. The iMPACT packs a wicked punch with features like:

• Industry-leading IntuiTouch® controls

• Hands-free accessory light option

• Safety interlocks, non-destructive e-stops and boom alarms

• Multi-Flow system for fuel economy

• Quiet engine design

• Optional wireless controls

• Powerful vacuum blower

And it’s all backed by a solid commitment to highquality performance. The iMPACT is engineered to reliably perform better — powerful, safe and affordable.

6 Major Problems for Small Portable Restroom Rental Businesses

Starting your own business is incredibly exciting. But, naturally, in any adventure there are challenges, and in many cases, those are extreme for new business owners. From typical money problems and not having enough hours in the day to do everything that needs to be done, obstacles can appear that jeopardize the future of the endeavor. Below, we discuss the most serious problems startup owners face and ways to prevent or minimize the impacts of these on the growth of a fledgling portable restroom rental company.

SPOTLIGHT INDEX

6 BIG RISKS FOR SMALL PORTABLE RESTROOM RENTAL  BUSINESSES

Most new business owners rely on essential principles to grow a thriving company with financial strength, a strong team, and a winning reputation. The intent of the best portable restroom rental company owners is always to outperform competitors in service quality. But, reality sets in for new operators when unpredicted problems threaten their development strategy:

1. TOO LITTLE TIME

Many successful portable restroom rental businesses start out with a solo operator. If that’s you, it means you’re probably driving the truck, selling, doing bookkeeping, cleaning units, doing repairs, and much more. So, it’s tough to find time for adding value to services, ensuring top quality, and promoting the business.  Keep your day job, if possible, and plan to grow more slowly, splitting your time and energies to

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build your business on your off hours. Or, try recruiting temporary free help from family and friends, if possible, for some hours weekly over the early months of the startup. Call in favors, just ask for help, or promise reciprocal projects in the future for anybody who is productive and willing to help you get up and running. Also, consider outsourcing some tasks like processing receivables and payables, bookkeeping, setting appointments, etc., to low-cost online services.

2. TOO LITTLE MONEY

Portable restroom rental businesses often start out with big challenges just meeting basic expenses. If a client pays late, it can be devastating to a new small company. One of the most common causes of failure of new small businesses is running out of money. Meet with your local Small Business Administration expert

SPOTLIGHT INDEX

and people you know who are great money managers and get advice on your specific situation.

Generally, cut deep to reduce your business and personal expenses. Again, try to obtain volunteer help from any personal resources you have. Consider applying for personal loans, if necessary, to help finance the growth of your new business.

3. TROUBLE ATTRACTING AND KEEPING TALENT

As a small startup, naturally, your resources for competing with better-established operators for the best recruits are likely to be very limited. To complicate the problem, you probably need someone with a wide range of skills, not a single specific highly-developed skill set. The right candidate also has the prized soft skills that contribute best to growth, team building, and flexibility through years of continuous changes. Finding that person is often a huge challenge.

First, expect some trial and failure. Think in terms of individuals’ raw potential vs. fully developed skill sets. An inexperienced person may be more eager to work for a new small business and prove their worth and may have minimal expectations. But, consider industry veterans too, who may be excited about switching to working for a smaller business.

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Keep your day job, if possible, and plan to grow more slowly, splitting your time and energies to build your business on your off hours.

WATER & WASTEWATER, EQUIPMENT TREATMENT & TRANSPORT SHOW

THE PIPELINE TO MORE INNOVATION IS HERE.

Take a glimpse into the future of wastewaster innovation at The WWETT Show. Here, you’ll uncover a trove of cutting-edge equipment and the latest services revolutionizing the industry.

The Expo Hall will be packed full of everything from high-tech inspection gear and battle-tested safety equipment, to futuristic AI software and world-renowed rental solution providers. Plus, The WWETT Show offers multiple networking opportunities, one of the largest accredited educational programs, and a few surprises you’ll just have to be here to experience.

Don’t miss your chance to gain the edge and rise above the growing competition. Join us and thousands of other professionals in Indianapolis in 2024!

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ASSOCIA TION INSIDER

4. TOO

INDEX

HARD TO MAINTAIN QUALITY AND GROW

So many small business owners suddenly find themselves in a predicament trying to meet a big new client’s array of needs and expectations. The team becomes overwhelmed and quality begins to diminish. Success in growing the business becomes the problem! The enthusiasm of the client and the employees wanes and the big account is at serious risk.

First, manage expectations. Don’t over-commit on what your team can consistently deliver. You can sell well without doing that. Actually make it a selling point! Tell the prospective client that you want to build relationships, so you don’t over-promise. Determine your top priorities in scheduling. Include downtime. You need it to maintain morale, the first essential for quality and sustainability. Hire hard workers and expect high productivity and commitment to quality.

5. POOR WEB PRESENCE

New portable restroom rental businesses with very low cash flow cannot afford the usual formal marketing program. Any advertising can break the budget. Word-of-mouth for a new company often

Don’t over-commit on what your team can consistently deliver. You can sell well without doing that. Actually make it a selling point!

cannot bring in enough new customers to make ends meet during the early years.

The World Wide Web is a mega resource for tiny startup businesses of any kind. It offers a seemingly endless abundance of opportunities to attract prospective customers. In the modern local marketplace, you need a viable website. Educate yourself on what you need for SEO to make your web presence work as it can for you. Build a social media presence too. Have a Facebook page and use it to network around the community. Also, ask every customer to post a good review for your business on Yelp and other review sites.

6. UNBALANCED WORK AND PERSONAL LIFE

You may reason that your body and health are not at

risk when you devote all your time to work, because you truly love what you’re doing so much. You also probably assume that this is simply a time for your loved ones to step up along with you and be strong and persevering while you build a company that will support the family throughout the future.

But, the most successful business owners in the industry, and in the broader business sector, emphasize the critical importance of their home time and familial relationships as their source of enrichment. At home, they find their greatest joy, confidants, and companionship. Share quality time with loved ones. Celebrate the achievements with them. Nurture those relationships. As the years pass, you will realize the benefits to your mental and

continued on page 42

PRODUCT WA TCH

physical health, pleasure in success, stability, and overall quality of your life from investing sufficient time in your personal life.

BETTER CONTROL OVER BIG CHALLENGES IN A SMALL BUSINESS

IN THE NEWS

ASSOCIA TION NEWS

The small business subsector in the United States is currently growing at an accelerated rate. Business analysts assess this period as an ideal period for a small business startup. But, some big challenges can be expected when starting from scratch. Those can derail growth plans and even the profitability of small operations. From inexperienced leadership to staff performance issues, to poor spending management, to many other struggles, operational problems make startups vulnerable to failure.

So, refrain from moving forward full-time until you have created a business plan that you believe will succeed. Comprehend the competitive environment. Make sure you have enough resources to break away from your current employment before cutting off that income source.

ASSOCIA TION INSIDER

SPOTLIGHT INDEX

Build a winning internal culture. Screen new employees well, systematize coaching time and incremental group training moments, and other team development strategies. Make service quality your core principle. Control spending. Take advantage of any good leadership self-development resources you can find. Identify the best solutions for specific problems you encounter and reach out for the help you need when you need it. .

AERATION SYSTEMS

Bio-Microbics

913-422-0707

biomicrobics.com

Robuschi USA

704-424-1018

877-424-1020

robuschi.com

ADVISORS

FMC Advisors

407-765-9440

727-486-0306

FMCadvisors.com

ALARMS

Omnisite

317-885-6330

omnisite.com

ALTERNATIVE ONSITE SYSTEMS

Bio-Microbics, Inc.

800-753-FAST (3278)

biomicrobics.com

Clarus Environment Products a Zoeller Company

800-928-7867

clarusenvironmental.com

BACTERIA CHEMICALS— SEPTIC/GREASE

Bio-Microbics

913-422-0707

biomicrobics.com

Cassco Bio Labs

314-427-5500

cassico-bio.com

BUCKET MACHINES

Sewer Equipment

888-477-7901

sewerequipment.com

CATCH BASIN CLEANERS

Bucher Municipal North America

704-658-1333

www.buchermunicipal.com

Super Products LLC

800-837-9711

www.superproductsllc.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

CHEMICALS FOR PORTABLE RESTROOMS

Armal 866-873-7796

armal.biz

Imperial Industries Inc.

800-558-2945

imperialind.com

Surco Portable Sanitation Products

412-789-8683 surco.com

COMPUTER SOFTWARE

R.S. Technical Services, Inc. 800-767-1974

rstechserv.com

Wintac Software

1-800-724-7899 intacinternational.com

CRANES—TRUCK MOUNT

Del Hydraulics

716-853-7996 del.us.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

DECALS/SIGNAGE

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

J.C. Gury Company

1-800-903-3385

jcgury.com

Gorman-Rupp Company

419-755-1011

GRpumps.com

Fluid Technology, Inc.

513-241-1600

fluidtechnologyinc.com

Zoeller Company

502-778-2731

zoeller.com

DRAINFIELD COMPONENTS

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Keith Huber Inc.

800-334-8237

keithhuber.com

Soil Surgeon Inc

949-363-1401

soilsurgeoninc.com

FILTERS

GPM Truck Centers

Advanced Drainage Systems Inc.

800-821-6710

ads-pipe.com

Clarus Environment Products a Zoeller Company

800-928-7867

clarusenvironmental.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Zoeller Company

502-778-2731 zoeller.com

DREDGING

Fluid Technology Inc.

513-241-1600

fluidtechnologyinc.com

EDUCATION & TRAINING

Bucks Fabricating 800-233-0867

bucksfab.com

Clarus Environment Products

Kewanna Screen Printing

800-348-2454

KSPprints.com

DEWATERING

Bright Technologies

Hopkins, MI

800-253-0532

brightbeltpress.com

a Zoeller Company

800-928-7867

clarusenvironmental.com

EXCAVATING EQUIPMENT

GapVax Inc.

814-535-6766

gapvax.com

630-543-7373

gpmpumpandtruck.com

GREASE

HANDLING EQUIPMENT

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Drain Net Tech.

908-236-0277

drain-net.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

HOSES & NOZZLES— HIGH PRESSURE WATER

Advanced Infrastructure Technologies

844-669-9537

advancedworld.com

Bucher Municipal North America

704-658-1333

www.buchermunicipal.com

Dultmeier Sales

800-228-9666

dultmeier.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Standard Equipment

312-829-1919

standardequipment.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

Vactor Manufacturing

815-672-3171

vactor.com

HOSES—VACUUM

Armstrong Equipment Inc

800-699-7557

vacpump.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Dultmeier Sales

800-228-9666

dultmeier.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Imperial Industries Inc. 800-558-2945

imperialind.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

HOSE REELS

Coxreels

800-269-7335

coxreels.com

Dultmeier Sales

800-228-9666

dultmeier.co

GPM Truck Centers 630-543-7373

gpmpumpandtruck.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

HYDRO EXCAVATION EQUIPMENT

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Hot Jet USA / Powerline Industries

800-624-8186

hotjetusa.com

Muncie Power Products, Inc.

800-367-7867

munciepower.com

Sewer Equipment

888-477-7901

sewerequipment.com

Soil Surgeon Inc

949-363-1401

soilsurgeoninc.com

Super Products LLC

800-837-9711

superproductsllc.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

INSURANCE

Pamela Barnes Insurance 501-747-0606

ushagent.com/pamelabarnes

JETTERS

American Jetter 866-944-3569

americanjetter.com

Cam Spray

800-648-5011

camspray.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Texcel

800-231-7116

texcelrubber.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

HOSE FITTINGS— VACUUM

Armstrong Equipment Inc

800-699-7557

vacpump.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

HYDRAULIC PARTS & COMPONENTS

Armstrong Equip. Service Orange, CA

800-699-7557

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Hot Jet USA / Powerline Industries

800-624-8186

hotjetusa.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Sewer Equipment

888-477-7901

sewerequipment.com

Standard Equipment

312-829-1919

standardequipment.com

Super Products LLC

800-837-9711

superproductsllc.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

JET/VAC COMBO MACHINES

Bucher Municipal North America

704-658-1333

www.buchermunicipal.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Hot Jet USA / Powerline Industries

800-624-8186

hotjetusa.com

Sewer Equipment

888-477-7901

sewerequipment.com

Super Products LLC

800-837-9711

superproductsllc.com

Vactor Manufacturing

815-672-3171

vactor.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

LEASING FINANCING SERVICES

Commercial Credit Group Inc.

704-731-0031

commercialcreditgroup.com

LOCATORS—PIPE/LEAK VALVE/SEWER

Superior Signal Company LLC

732-251-0800

superiorsignal.com

Vactor Manufacturing

815-672-3171

vactor.com

REX-BAC-T® Technologies

888-886-1461

rex-bac-t.com

Superior Signal Company

732-251-0800

superiorsignal.com

Surco Portable Sanitation Products

412-789-8683

surco.com

ONSITE SEPTIC SYSTEMS

PIPELINE REHABILITATION/ LINING

Cues

800-327-7791

cuesinc.com

Logiball Inc.

800-246-5988

logiball.com

Perma-Liner Industries, Inc.

727-507-9749866-336-2568

perma-liner.com

PIPE PLUGS

Vivax-Metrotech Corp

800-446-3392

vivax-metrotech.com

LOCKS

Drain Net Tech.

908-236-0277

drain-net.com

Lock America International, Inc.

800-422-2866

laigroup.com

ODOR CONTROL PRODUCTS

Armstrong Equipment Inc

800-699-7557

vacpump.com

Five Peaks

866-293-1502

Imperial Industries Inc.

fivepeaks.net

800-558-2945

imperialind.com

Pro-Act Biotech

401-245-7004

bill@proactbiotech.com

proactbiotech.com

Advanced Drainage Systems Inc.

800-821-6710 ads-pipe.com

Clarus Environment Products a Zoeller Company 800-928-7867

clarusenvironmental.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

RotoSolutions Inc. 800-868-0973 rotosolutions.com

Septronics Inc. 888-565-8908

septronicsinc.com

Snyder Industries Inc. 402-467-5221

snydernet.com

PIPE

Advanced Drainage Systems Inc.

800-821-6710 ads-pipe.com

Cherne Industries

800-THE-PLUG (843-7584) cherneind.com

Logiball Inc.

800-246-5988

logiball.com

PORTABLE RESTROOM ACCESSORIES & SUPPLIES

Imperial Industries Inc. 800-558-2945

imperialind.com

Pumptec Inc

866-857-7078

pumptec.com

Surco Products

800-556-0111

surcopt.com

PORTABLE RESTROOMS

Advanced Drainage Systems Inc.

800-821-6710

ads-pipe.com

Armal, Inc.

770-491-6410

armal.biz

Comforts of Home Services, Inc.

630-906-8002

cohsi.com

Imperial Industries Inc.

800-558-2945

imperialind.com

PORTABLE RESTROOM SERVICE TRUCKS

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Forest River, Inc.

574-266-7520

Dultmeier Sales

800-228-9666

dultmeier.com

Dultmeier Sales

800-228-9666

dultmeier.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Ledwell & Son Enterprises

888-533-9355

ledwell.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

Vacutrux Ltd.

519-669-1625

vacutrux.com

White River Distributors

870-793-2374

lpgbobtails.com

PORTABLE RESTROOM TRAILERS

Black Tie Products

708-675-0825

restroomtrailersonline.com

Comforts of Home Services, Inc.

630-906-8002

cohsi.com

F.M. Manufacturing

Archbold, OH

419-445-0700

fmmfg.com

forestriverinc.com/ restroomtrailers.com

Imperial Industries Inc.

800-558-2945

imperialind.com

McKee Farm Technologies

519-669-5720

mckeetechnologies.com

PORTABLE SINKS

Hot Jet USA / Powerline Industries

800-624-8186

hotjetusa.com

Vacuum Sales, Inc.

856-627-7790

vacuumsalesinc.com

PUMP PARTS & COMPONENTS

Armstrong Equipment Inc

800-699-7557

Imperial Industries Inc.

800-558-2945

imperialind.com

POSITIVE DISPLACEMENT BLOWERS

Armstrong Equipment, Inc.

800-699-7557

vacpump.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

POWER TAKE-OFFS

Muncie Power Products, Inc.

800-367-7867

munciepower.com

PRESSURE WASHERS & SPRAYERS

Armstrong Equipment Inc.

714-289-7600

800-699-7557

Cam Spray

800-648-5011

camspray.com

vacpump.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Erickson Tank & Pump 509-785-2955

ericksontank.com

Gorman-Rupp Company

419-755-1011

GRpumps.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Liberty Pumps 585-494-1817

liberypumps.com

PUMPS— HIGH PRESSURE WATER

Armstrong Equipment, Inc. 800-699-7557

vacpump.com

AquaBlast Corp.

800-338-7373

aquablast.com

Beall Corp. Salem, OR 800-252-6736

Dultmeier Sales 800-228-9666

dultmeier.com

GPM Truck Centers 630-543-7373

gpmpumpandtruck.com

Imperial Industries Inc. 800-558-2945

imperialind.com

Schult Engineering

Princeton, IA 563-289-5808

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

PUMPS—

EFFLUENT/SEWAGE/ SUMP

Clarus Environment Products a Zoeller Company 800-928-7867

clarusenvironmental.com

Imperial Industries Inc. 800-558-2945

imperialind.com

NLB Corp.

248-624-5555

nlbcorp.com

Tiger Manufacturing Co. 325-677-2112

tigermfgco.com

Vacuum Sales Inc. 856-627-7790

vacuumsalesinc.com

PUMPS— VACUUM/PRESSURE

Andert Inc.

860-974-3893

Armstrong Equipment Inc 800-699-7557

vacpump.com

Chandler Equipment Inc. 800-342-0887

chandlerequipment.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Dultmeier Sales

800-228-9666

dultmeier.com

Erickson Tank & Pump

509-785-2955

ericksontank.com

GapVax Inc.

814-535-6766

gapvax.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Robuschi USA

704-424-1018/877-4241020

robuschi.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

PUSH CAMERAS

Advanced Infrastructure Technologies

310-534-4000

advancedworld.com

RENTAL EQUIPMENT

Bucher Municipal North America

704-658-1333

www.buchermunicipal.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

R.S. Technical Services, Inc.

800-767-1974

rstechserv.com

Sewer Equipment

888-477-7901

sewerequipment.com

Super Products LLC

800-837-9711

www.superproductsllc.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

Vactor Manufacturing

815-672-3171

vactor.com

REPAIR/REBUILDING EQUIPMENT

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

RISER LIDS

Infiltrator Systems Inc.

800-221-4436

infiltratorsystems.com

RODDING MACHINES

Advanced Infrastructure Technologies

844-669-9537

advancedworld.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Sewer Equipment

888-477-7901

sewerequipment.com

ROOT CONTROL PRODUCTS

REX-BAC-T® Technologies

888-886-1461

rex-bac-t.com

SAFETY

EQUIPMENT & TRAINING

Coxreels

800-269-7335 coxreels.com

SEPTIC DRAINFIELD RESTORATION

Bio-Microbics, Inc.

800-753-FAST (3278) biomicrobics.com

SEPTIC TANKS—POLY

Infiltrator Systems Inc.

800-221-4436

infiltratorsystems.com

Snyder Industries Inc.

402-467-5221

snydernet.com

STORAGE TANKS

Dultmeier Sales

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

REX-BAC-T® Technologies

888-886-1461 rex-bac-t.com

Septic Drainer

518-812-0000

septicdrainer.com

Zoeller Company

502-778-2731 zoeller.com

SEPTIC SYSTEM COMPONENTS

800-228-9666

dultmeier.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Infiltrator Systems Inc.

800-221-4436 infiltratorsystems.com

Snyder Industries Inc.

402-467-5221

snydernet.com

Infiltrator Systems Inc. 800-221-4436 infiltratorsystems.com

Quanics Inc.

877-QUANICS (782-6427) quanics.net

Roth Global Plastics

866-943-7256 roth-usa.com

Snyder Industries Inc.

402-467-5221

snydernet.com

SEWER CAMERAS

Vivax-Metrotech Corp

1-408-734-1400

vivax-metrotech.com

TANK PARTS & COMPONENTS

Armstrong Equipment Inc 800-699-7557

vacpump.com

ComVac Systems Inc.

800-243-7986

comvacsystems.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

TRUCK ACCESSORIES

ComVac Systems Inc.

800-243-7986

comvacsystems.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

TV INSPECTION EQUIPMENT

Advanced Infrastructure Technologies

844-669-9537

advancedworld.com

General Pipe Cleaners

800-245-6200

drainbrain.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Joe Johnson Equipment

705-733-7700

jjei.com

R.S. Technical Services, Inc.

800-767-1974

rstechserv.com

VACUUM TRUCKS/ TRAILERS—SEPTIC

ComVac Systems Inc.

800-243-7986

comvacsystems.com

GapVax Inc.

814-535-6766

gapvax.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Ledwell & Son Enterprises

888-533-9355

ledwell.com

Standard Equipment

312-829-1919

standardequipment.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Super Products LLC

800-837-9711

www.superproductsllc.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

VACUUM TRUCKS/ TRAILERS—INDUSTRIAL, WET/DRY, HAZARDOUS

Bucher Municipal North America

704-658-1333

www.buchermunicipal.com

ComVac Systems Inc. 800-243-7986

comvacsystems.com

GapVax Inc.

888-442-7829

gapvax.com

GPM Truck Centers

Super Products LLC

800-837-9711

www.superproductsllc.com

Tiger Manufacturing Co.

325-677-2112

tigermfgco.com

Vacuum Sales Inc.

856-627-7790

vacuumsalesinc.com

VACUUM TRUCKS/ TRAILERS — INDUSTRIAL, WET/DRY, NON-HAZARDOUS

GapVax Inc.

814-535-6766

gapvax.com

GPM Truck Centers

630-543-7373

gpmpumpandtruck.com

Joe Johnson Equipment

705-733-7700

jjei.com

Super Products LLC

800-837-9711

superproductsllc.com

Tiger Manufacturing Co. 325-677-2112

tigermfgco.com

Vac-Con, Inc. 904-284-4200

vac-con.com

Vacutrux Ltd. 519-669-1625

vacutrux.com

Vacuum Sales Inc. 856-627-7790

vacuumsalesinc.com

White River Distributors 870-793-2374

LPGBotais.com

WATERBLASTING EQUIPMENT

Advanced Infrastructure Technologies 844-669-9537

advancedworld.com

Joe Johnson Equipment

705-733-7700

jjei.com

NLB Corp.

248-624-5555

nlbcorp.com

Vivax-Metrotech Corp

800-446-3392

vivax-metrotech.com

630-543-7373

gpmpumpandtruck.com

truck.com

Imperial Industries Inc.

800-558-2945

imperialind.com

Ledwell & Son Enterprises

888-533-9355

ledwell.com