North American Sweeper - January 2024

2005-2024

9

2005-2022

JANUARY 2024

I NS I DE

AC SWEEPERS & MAINTENANCE, INC p. 8

BREAKING DOWN CREDIT p.16

POROUS PAVEMENT SWEEPING SOLUTION p. 20

SCHWARZE CELEBRATES 50 YEARS! p. 24

BEST EQUIPMENT MAINTENANCE STRATEGIES p. 30

2024 GROWTH INDICATORS FOR SMALL BUSINESSES p. 34

PAVEX SHOW p. 46

NPE SHOW p. 48

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J A N UA RY 2 0 2 4 N O R T H A M E R I C AN SWEEPER 3

JANUARY 2024 | VOLUME 19 | ISSUE 1

CONTENTS

F E AT U R E S 8

AC Sweepers & Maintenance, Inc, Atlanta GA

16 Breaking Down Credit: The Good, The Bad, and the Benefits for Your Business 20 Porous Pavement Sweeping Solution 24 Schwarze Celebrates 50 Years of Service!

30 Best Equipment Maintenance Strategies for Prolonged Lifespan and Cost Savings

SEE US AT BOOTH 717

34 2024 Growth Indicators for Small Businesses 46 PaveX Show 48 National Pavement Expo 50 Index of Advertisers/Classifieds CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@nasweeper.com North American Sweeper Magazine is published by Phoenix Global Media Inc. Copyright 2023 by Phoenix Global Media Inc. All rights reserved.

SUBSCRIPTIONS $15.00 per year, or by eligible request.

POSTMASTER: Please send changes to North American Sweeper Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to North American Sweeper Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of North American Sweeper Magazine, its staff, its advertisers, or its readership. North American Sweeper Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

4 NO R TH AMERIC AN S WE E P E R JA NUA RY 2024

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Visit Us at NPE and PaveX for

Equipment Financing NPE Booth #720

Jayme Gerads

PaveX Booth #737

Elise Linn

Michael McElroy

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WE MAKE IT POSSIBLE | www.OakmontFinance.com

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Broom Bear

®

T H E L E G E N DA R Y P O W E R BEHIND SWEEPING

• Non-CDL version available

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• Mechanical sweeping to handle heavy applications like millings • Independent broom control for in-the-cut precision • Single engine for fuel economy and less maintenance

Multiple Fuel Configurations

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• Simple start-up procedure with easy-to-operate controls

Questions?

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Ask an Expert! ©2023 Elgin Sweeper Company

INDEX

SPOTLIGHT

AC SWEEPERS & MAINTENANCE, INC, AT L A N TA G A

“If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well. “ – Dr. Martin Luther King, Jr

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D

r. King’s famously expressed sentiment certainly applies to a woman called to own

a commercial pavement sweeping company as well. AC Sweepers & Maintenance, Inc. in Atlanta, founded in 2000, is a woman-owned business in a very rugged, very expensive, and maledominated national industry. After two decades now, entrepreneur Latasha Crenshaw talks about

Latasha found that her parents’ industry, a commercial pavement sweeping service, was an exceptional alternative and

the early days, before she turned her attention to

identified it as the best option for

helping the family business and what brought her

her future.

to the decision to launch a new service business of this highly challenging type.

LATASHA CRENSHAW, BEFORE THE ENTREPRENEURIAL ADVENTURE

understanding and learning the industry.

Between the second and third layoffs, I was

Crenshaw had corporate sales positions in

in northwest Indiana. I was thinking about and

pharmaceuticals, and,

looking for other opportunities instead of going

previously, in IT sales. But, after

to the Chicago market because of the weather,

building an impressive career,

and it was expensive. So, I moved in March. In

the ground started crumbling

April, my pharmaceutical sales job at that time

under the sales industry from

transferred me to Atlanta. Then, by 2011, I had

the 2008 Wall Street crash that

gotten laid off for the third time. That layoff lasted

wrecked the US economy and

two years. Ultimately, the business was sold to a

shook the world. She found

Japanese company. When I attempted to reenter

herself laid off several times

that industry, it had become plagued with issues

in the following decade of

and was not conducive to regulatory changes.

extreme economic instability. Sales forces were

However, Latasha found that her parents’ industry,

kept at half staff or less. She recalls the professional

a commercial pavement sweeping service, was an

struggles of that period.

exceptional alternative and identified it as the best

By 2011, it was hard to find any corporate sales

option for her future.

position. My parents had a commercial pavement

FORMING HER ENTERPRISE MISSION AND VISION

sweeping company in Chicago. Their business was

I started helping my parents in their business, but

maintaining its profitability, but not growing. I told

they didn’t want to grow it. They went through ten

my mom I would help them. That’s when I started

years without really trying to get employees. My continued on page 10

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INDEX

SPOTLIGHT

purpose was to get employees. My dad told me that for at least 6 months, I would have to be in the truck

My dad told me that for

and work the lots and build up sales. He helped me

at least 6 months, I would

learn to produce price/cost proposals and taught me to run the truck in Chicago when I visited home.

have to be in the truck

Then, my parents came to Atlanta. My dad drove a

and work the lots and

Schwarze 333 all the way. I followed him and didn’t

build up sales.

think that truck would make it. I can’t remember if I had parking lots ready to serve at that time.

But, in the beginning, I got a new lot about once a month. I became a Walmart vendor and got on board

parents, I need you down here. Some employees

with them providing regular service. I got some

don’t call in when they’re not going to show up, so I

movie theaters and a few more parking lots. It was

have to jump in a truck and make sure commitments

just enough to do by myself. My dad taught me how

are met.

to run the business. He went back home, but after

They’re (her parents are) back in Chicago. My mom

a couple of years, I got some employees. I told my

never moved. She loves the snow. Bragging about

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our weather down here doesn’t budge her. Even that (her experience of living in Chicago) prepared me.

Customers were calling me for “snow-mageddon” around 2015 in Atlanta. I was prepared. I spread the salt. Locals were amazed that I provided a prompt and effective solution.

AC, INC. IN ATLANTA TODAY!

Two decades later, we have about a dozen total administrative people. About 7 are supervisors and management people, and we have about 33 drivers. I spend most of my time in the northern location. I live in Marietta. We recently bought a

Man. It’s a unique image. (It’s hard to put it on shirts,

building in Morrow, about 20 minutes from the

though, because of the bristles. Cutting around

airport and about 25 minutes from downtown. Half

those edges is more challenging.)

or more than half of my workers are down there, the

The logo is on our Facebook page, jackets, safety

Southside and the airport. Last year, we provided

attire, shirts, hats, etc. Customers can earn it and we

24-hour trucks for the airport. We now provide 2

give it away. It’s mostly jackets, and at Christmas,

24-hour trucks and 2 to 4-night trucks. So, it’s about

we gave out hats, knit hats, shirts, etc. We put it on

4 to 6 trucks.

a gray background to go with people’s walls. We

We have about 25 sweeper trucks. Most of our

want to keep up with what’s cool and new for our

parking lot trucks are Victory. Our larger trucks

customers.

are Elgin, and we have 2 Schwarze. We have about

AC BUSINESS MODEL

6 pickup trucks for supervision and field support

We do pavement milling, and sweeping after the

vehicles. I need to get a water truck, especially

milling. We also do pressure washing. We have

because of the Georgia clay. Everything it touches,

the same issues as everyone else in the industry,

it stains. A lot of customers call after they build

equipment and employee issues. What sets us apart

new apartments, grocery stores, or other buildings

is our customer service. We’re quick to respond,

saying there’s mud everywhere. We have in-house

to correct issues that may occur, and to update

mechanics at both the north and south locations.

technology to optimize our service and the systems

We outsource major repairs for warranty purposes.

that support it.

UNIQUE MARKETING AND BRANDING FOR AC

We have just adapted GPS and dash cams to our

Asked about the origin of the spectacular logo,

trucks. That transformative technology makes

Latasha tells the story. My dad had a logo something

it possible for us to correct issues much more

like that. So, I went to a store where they make logos

proactively. Customers may not see it yet, but we’re

and they drew it. I wanted the logo character to

seeing signs of issues that could develop. We want

be strong and the feet to be bristles. He’s Sweeper

to beware of “analysis paralysis,” but we fully utilize

continued on page 12

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SPOTLIGHT

INDEX

the powerful equipment. It helps us so much. It

market. After the old Georgia dome was imploded,

even talks to the drivers.

we were there to sweep. We swept for the Fast and

STRONG SMALL BUSINESS GROWTH IN ATLANTA

Furious, Hunger Games, and Jumanji movies. We’re

Atlanta is a very strongly growing city. Almost

there when all these things are happening. It’s a

65,000 people moved to the city last year (2022)

blessing to be called and to be involved. I think

per year and tens of thousands relocate here every

my drivers see that as well. I think last month they

year. Growth is steady all the time in the retail

swept after the BET Awards.

space. The need for new construction is incredible

Our new business comes from a lot of word of

here. With Atlanta being so growth-driven, it

mouth, not that we don’t need to market — we

has grown our business regardless of the larger

do. Our marketing is in the service we give our

economy.

customers. They pass along information about

We have the busiest airport in the world. There

their experience with us to other people they

is growth there too. The structure, the operations,

know. New customers say they’ve tried everyone,

everything there has to grow. This is like a boom

and they’re looking for something new. We also

time for the metro area. I am in the right spot.

get repeat customers.

There have been many milestones for us in this

With the technology we have, we can provide

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them. So, people often ask us to do all of their lots.

Our new business comes from a lot of word of mouth, not that we don’t need to

Being involved with 1-800-SWEEPER has been great for us, and so has been involved with construction managers. The DOT is always on them. We can get out there to make sure everything is perfect for them.

market — we do. Our marketing is

It’s like managing a fire department. You have to be

in the service we give

ready. You have to be prepared for jobs at all times.

our customers.

Because they’ll call you at the last minute. Just being able to be flexible and available and ready anytime we’re needed has helped us stand out.

proof of service for our customers, from longitude and latitude to sending pictures to notify them

AC SWEEPERS & MAINTENANCE, INC. COMPANY CULTURE

that there are abandoned trucks and cars on

With two locations, we are continuously changing,

their properties. So, with us, they have eyes and

or trying to change, the culture to remind people it’s

ears letting them know what’s happening during

one company, not the North against the South. We’re

off hours. That provides an extra layer of security for

one team and one goal. We want to make sure the continued on page 14

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 13

incentives. It will feature measurable goals. The metrics will enable the team to see the results of their efforts, for example, in safety.

We get all the data possible. We’ve captured a lot of historical data. We’ve used it to establish our baseline and determine how much we can decrease fuel costs, accidents, etc., and increase the quality of the customer experience. We will hopefully create an environment in which workers can see that when the customer is Number 1. So, for every decision that is

company benefits, they benefit also.

made, we need to think of the customer first. We also

It reminds me of being there at the beginning of

need to think of cost savings.

my son’s school football league. It wasn’t working

Because people don’t necessarily get the message

well. But, they changed the dynamics and the kids

as intended, we are incentivizing the employees

now work as a team. At the end of the day, whatever

based on things we want people to do. Coming up

their different roles, they understand that they’re all

in January, we’re presenting a program of monthly

one team. My son always gives these little tidbits of wisdom from the coaches about making sure players understand their role.

MOST CHALLENGING ASPECTS OF BUSINESS AND INDUSTRY?

Asked about strategies in place to find successful solutions to her company’s biggest challenges, Latasha did not dwell on the negatives. She instead explained that AC has the best technologies to maximize efficiency for customers.

She added, we also have the flexibility to change or modify how we do things to improve our processes and ensure that we are providing the best services.

ADVICE FOR NEW INDUSTRY ENTRANTS FROM LATASHA CRENSHAW, AC SWEEPERS & MAINTENANCE, INC., ATLANTA GA

Be flexible. Be flexible about everything. Be agile, ready to adapt to change in the environment. If you stay rigid you’ll stay in that pocket and you’ll be behind. I’ve seen companies that were here when I came in and those were all people talked about. But

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our company has shown that we’re different. We’re

It’s easy enough to see how Latasha Crenshaw has

forward-thinking. People want to be excited about

built and grown a successful woman-owned business

new technologies. We want to stay at the forefront.

in the competitive Atlanta market by promoting a

Be adaptable.

forward-thinking management model, espousing

Latasha’s reflection on her observations and

the latest in advanced technologies, and her

involvement with her son’s learning process and

persistence with a straightforward customer-centric

his football experience stood out in the interview.

agenda. Add her determination to go into the future

Along with being a successful entrepreneur is a

fixed on superior quality outcomes for patrons of her

bustling market, she’s a mother. We like the takeaway

service business.

idea of her encouraging her son to take risks to

For more information about AC Sweepers &

perform maximally to win, but also to respect

Maintenance, Inc. in Atlanta Georgia, you can call (678)

instructions and his assigned zone. She taught him to

807-9337, contact latasha@acsweepers.com, or visit

balance risk-taking and the desire for self-benefit

acsweepers.com.

with a deep sense of personal responsibility and team commitment.

Replacement Brooms You Can Rely On.

Quality. Performance. On-Time Delivery Keystone Plastics has been manufacturing the industry’s leading replacement brooms for street sweeping and road construction since 1954. At Keystone we believe in reliable quality and strive to make the heaviest, longest lasting brooms in the industry. We also believe the only good broom is the one that arrives to you as promised. Contact us to find a distributor near you.

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 15

BREAKING DOWN CREDIT: The Good, The Bad, and the Benefits for Your Business

By Ana Marie Suarez,

Marketing Communications Specialist

Contributing Author Mikki Henkelman,

CLFP and VP Credit & Risk at Oakmont Capital Services

at Oakmont Capital Services

As business owners plan to

BREAKING DOWN (PERSONAL AND BUSINESS) CREDIT

purchase sweeping equipment,

When you hear the word “credit,” what comes to

trucks, or other machines to fuel business growth in 2024, it’s helpful to understand the decision-making process that qualifies an applicant for an equipment loan. As a direct

mind? You might feel uneasy if you’re one of the 4 in 5 Americans trying to improve their credit score.

(Source: NerdWallet) It’s understandable - a lot is riding on the rating system. It’s a summary of your financial past and present used to determine your fiscal future. Before we get too meta, let’s start with the basics: 1. A business owner’s credit score is crucial when applying for an equipment finance loan or growth capital.

lender in business for over

2. There are two types of credit: personal and

twenty-five years, Oakmont

3. Three central personal credit reporting

Capital Services is happy to “pull back the curtain” on our credit process to encourage

business. agencies exist: Equifax, Experian, and Trans Union.

Various accounts can report to your personal credit (a.k.a. credit bureaus). How you manage these accounts is how reporting agencies

borrowers to set themselves

determine your credit score (a.k.a. FICO), a three-

up for success.

the number, the better your credit.

digit number between 300 and 850. The higher

continued on page 18

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SEE US AT BOOTH 619

BOOTH #811

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 17

4 Personal Auto Loans 4 School Loans 4 Debt Business credit is like personal credit but is specifically linked to a business. This type of credit involves: 4 Establishing the Business. Corporation, LLC, Sole Proprietor – whichever it is, take this first step. It is how you separate your personal and business finances.

4 Setting Up an EIN. Also known as an Employer Personal and business credit are calculated based

Identification Number, it is the equivalent of a

on the following factors:

Social Security Number for your business.

4 Payment History. On-time is good and late is bad. It sounds too simple, but it’s true.

4 Negative Information. Life happens, but avoid

4 Creating a Bank Account in Your Business’s Name. Once established, apply for a business credit card and use this account for business

delinquencies, bankruptcies, and foreclosures to

charges only. Conversely, don’t use personal

improve your score.

credit cards for business purposes.

4 Credit Use. You are in good shape if you use your

4 Applying For and Acquiring Business Loans.

credit responsibly (no more than 30 percent of

Equipment financing, working capital, small

your credit limits). (Source: NerdWallet)

business administration loans, business lines of

4 Length of Time. The longer you have had (good)

credit, business credit cards, etc.

credit (credit cards, student loans, auto loans,

THE OCS CREDIT PROCESS

mortgage loans, etc.), the more stable your

At Oakmont Capital Services, customers begin the

profile, which helps you become a desirable

credit process by completing an online application.

loan candidate.

Next, our credit analysts will personally review

The primary difference between personal and

your credit score(s), which considers all the factors

business credit focuses on the types of purchases

outlined previously. Our internal review will

involved in calculating their related score.

help our team determine if you are a viable loan

Personal credit includes:

candidate. If you are approved, your credit score

4 Personal Credit Cards

will impact the interest rate and terms you receive

4 Mortgage(s)

– the stronger your profile (considering business

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and personal credit), the better chances for a lower

3. Check On It. Monitor your business and personal

rate and longer term.

credit report(s) to be aware of potential issues

DID YOU KNOW?

and ensure accuracy.

OCS is proud to implement a high-touch, high-

4. Credit Card Balances: Keep’em low or, even

tech approach to make the credit approval process

better, pay off your credit card statement as often

fair, smooth, and efficient. We have real, human

as possible to carry a zero balance.

employees review the credit applications we receive

5. Diversify. Think of it as a financial buffet with a

online and incorporate technology and AI to help

little bit of this and a little bit of that to create

speed up your wait time. This is an important differentiator that we’re pleased to offer our customers. Many lenders in the United States only use automated scoring (a.k.a. AI) for this part of the process,

your ideal credit score. For

Take great care when managing your personal and business credit scores.

especially for small business

example, two store credit cards, a car loan, and one regular credit card are all accounts that show lenders you can manage various types of credit responsibly.

6. Seek Advice. Ask the right

loans. Each applicant is unique and has a different

people questions to get the most accurate

journey as an entrepreneur, and we strive to learn

answers and reduce the possibility of a less-

each candidate’s story to understand their business

than-ideal credit situation. The right people = an

and needs.

accountant, a tax attorney, or a financial planner.

MONEY PLEASE: TIPS FOR A GOOD CREDIT SCORE

PUTTING YOUR GOOD CREDIT FOOT FORWARD

The adage states: “You need to spend money to

Take great care when managing your personal

make money.” Our finance professionals would like

and business credit scores. Although they are

to adjust this classic sentiment to: “You need to have

separate, they are both important when it comes to

good debt to acquire loans and grow your business.”

determining your financial standing. As a business

Consider the following tips for maintaining or

owner, qualifying for loans with favorable terms can

rebuilding a good credit score, whether it’s personal

be a game-changer for business growth.

or for your business: 1. Punctual Payments. Set up auto-pay on your account(s) and avoid fees/penalties.

2. Stay Patient and Positive. If you have a negative credit history, know that you can always rebuild it

For more information on building business credit or applying for a commercial loan, contact an Oakmont Capital Services finance professional at 877-701-2391 or ocs@oakmontfinance.com.

over time with discipline.

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ADVERTORIAL

POROUS PAVEMENT SWEEPING SOLUTION

J

One of Above & Beyond Hydroseed’s loyal customers, a large builder, came to John asking to sweep their streets. John said, “Well, I don’t have a sweep truck, but I could probably sub that out for you,” and they said, “Okay, let’s do that.”

So they did that for about three years, and were paying a lot of money out for street sweeping

ohn and Valerie Dewitz, owners of Above &

services, and weren’t getting outstanding

Beyond Hydroseed found themselves needing

results. Above and Beyond were seeing that it

to buy a street sweeper after a bad subcontractor

just wasn’t looking as clean as they thought it

experience. John started the company with

should. Then they started getting complaints

his wife, Valerie. They specialize in erosion

from their customer themselves, that’s when the

control and hydroseed out of Ridgefield,

subcontractor started bringing in multiple trucks

Washington, and have been in business since

to try and do the job of what one truck should.

2002. John, Val, and the Above & Beyond team

The subcontractor was using the wrong type of

the Bucher MaxPowa V65t vacuum street

street sweeper technology, regenerative air, for

sweeper in a pretty unique way.

the porous pavement application. The poor result

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was dirt, grime, and debris were compacted into the porous pavement, the exact opposite result Above & Beyond and their customer were looking for in a sweeping solution.

Above & Beyond strives for excellent customer service and knew they had to make a change. The subcontractor wasn’t getting the job done using regenerative air street sweepers to pick up the particulates in the porous asphalt application.

They started researching street sweepers and came across Bucher Municipal and the MaxPowa V65t

“It seemed capable of doing everything that we were looking for, and we decided to make the purchase... it performs well, and we’re getting results above and beyond what we were looking for.” pure vacuum street sweeper. Through the website, they connected Bucher Municipal North America.

What John saw on day one and continues to see

Bucher’s local specialist came out, demoed the pure

is that he’s spending less time on each site and

vacuum street sweeper, and John and crew liked

getting a quality job. “The fact that I’m not taking

what they saw. The application-specific questions

three trucks out to do one job is going to be a huge

Bucher asked to make sure the street sweeper

saving as well. On certain sites, on some larger sites

was the right fit reassured Above & Beyond. John

mainly, we’re seeing about a two-hour difference

Detwitz, “It seemed capable of doing everything

as far as the sweep time. That’s on a site with about

that we were looking for, and we decided to make

100 home sites, probably half of that being in

the purchase. With the Bucher Sweeper that we

construction. We sweep about, oh, over 30 sites a

purchased, it performs well, and we’re getting results

month right now. Overall, that adds up to pretty big

above and beyond what we were looking for.”

savings.” John stated, excitedly. continued on page 22

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wide range of construction site debris and deep clean dirt from pavement pores, all in a single pass. This oneof-a-kind, multifaceted service reduces sweeping visits and provides you with a superior level of cleanliness.

Sweeping services include basic, pressure wash, hand pressure wash, and catch basin vacuum service.

Learn more: https://abhydroseed.com/street-sweeping/ About Bucher Municipal North America, Inc

All the ground in sediment that wasn’t getting picked up by the subcontractor had grounded into the porous pavement month after month. Above and Beyond Hydroseed is seeing better and better results each time they go into the subdivisions to sweep and they’re picking up all the accumulated sediment.

John said the customer comment that Above & Beyond used to receive was, “Well, I don’t see that a sweeper has even been here. Now they definitely see

Bucher Municipal is the largest manufacturer of cleaning equipment in the world. Bucher Municipal North America, Inc. specializes in pure vacuum, regenerative air, and mechanical truck mounted sweepers, as well as compact and mid-vac pure vacuum sweepers.

What’s most important to us is what is most important to you. Helping you choose the best fit for your street sweeping program. To learn more please request your free copy of the industry report: The 5 Things You Must Know Before Buying a Steet Sweeper at https://www. buchermunicipal.com/us/en By: Matt Starnes, Product Marketing Manager for Bucher Municipal North America, Inc.

that we’ve been there, and get the job done.”

Don’t waste time and money. Instead, listen and learn more about Above & Beyond Hydroseed’s unique street sweeper application and the solution they found with Bucher’s pure vacuum street sweeper! Here’s the link to the entire interview on the Sweepers & Tankers Podcast: https:// sweepersandtankers.libsyn.com/john-dewitz-ofabove-beyond-hydroseed Also available to listen on Apple Podcast, Spotify, and other major podcast services.

About Above & Beyond Hydroseed

Keep your projects looking good with our street sweeper. Our specialized sweeping truck is built to remove a

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TARGET CLASSES • Power Sweeping • Porter Service • Catch Basin Service

AVAILABLE COVERAGE 4 Auto Liability Physical Damage 4 General Liability 4 Umbrella 4 Workers Compensation

4 Property/Equipment 4 Employee Benefits 4 Payroll/HR Services 4 Surety Bonds

SEE US AT BOOTH 839

WORLD INSURANCE IS PROUD TO PRESENT Our Exclusive National Power Sweeping Insurance Program Contact Scott Cerosky at 800-660-6934 ext 355 scottcerosky@worldinsurance.com w w w. na sweeper.co m

J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 23

ADVERTORIAL

Schwarze Celebrates 50 Years of Service!

After 50 years, the consistently extraordinary quality of Schwarze products and service has made the manufacturer an American business institution. The brand is renowned in the commercial pavement sweeping industry. The organization has cultivated an internal culture of deep team commitment to its mission and an utterly customer-centric environment. Schwarze’s continuous innovation to solve problems for their users and the company’s unique service model of 100% accessibility has inspired its customers to an unmatched level of loyalty and enthusiasm in helping promote the famous supplier in the pavement sweeper market.

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50 YEARS OF INDUSTRY LEADERSHIP!

For the full story of the great company’s history, culture, future plans, and leadership, Jim Adair, Schwarze Director of Product Management, is, by all accounts, the go-to source. He shares with NAS the knowledge of why only Schwarze has exceeded expectations at such a sustained rate for over five decades in the national market.

Bob wanted to create a sweeper that was simpler so that people could get it repaired or parts to repair it from local sources.

simpler so that people could get it repaired or parts to repair it from local sources. Then, Jim says, things took off from Bob’s plan to solve that problem.

He goes on to explain that in 1974, Bob Schwarze

Jim Adair has been with Schwarze for about 47

started with rudimentary parking lot sweepers he

years. He came on board not long after the startup

developed into low-dump machines that would go

and has significantly contributed to the Schwarze

into landfills and then high-dump machines that

team and customer experience through the many

would offload into dumpsters. In ‘86, he started

years. Jim offers all stakeholders unique insights

making sweepers for streets and runways.

into the company’s continuing success. First, looking

Jim recalls that Bob did advertisements, such as,

back, he explains that the company founder, Bob

“There’s a gold mine in your backyard,” and, “Be your

Schwarze, started out as a contractor working with

own boss,” among others. As a result, there were lots of

machines that were designed for street sweeping.

mom-and-pop start-ups by people getting into their

Jim knew the Schwarzes before Bob started the

own businesses with Schwarze sweepers.

company. He recalls that Bob’s first sweeper was

SCHWARZE BECOMES A PUBLIC COMPANY

an MB (mechanical broom). A lot of the parts were

In 2000, we were looking to go public or become

proprietary. Bob wanted to create a sweeper that was

part of a public company, and the Alamo Group continued on page 26

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 25

(ALG) had a lot of the same ideals as we did. So, it

high-speed runway sweepers, to highway sweeping

felt like they were a good match, and we became a

vehicles, we’ve built every type of sweeper and still

public company through Alamo’s acquisition. With

have the most diversified product offering today.

Alamo’s backing and support, Schwarze continued

SCHWARZE LEADS THE INDUSTRY IN INNOVATION

to grow the contractor based sweeper business that

Jim sums up the Schwarze company’s enduring

it was well known for and expanded

philosophy through the years: Basically,

business to city, state and federal

we’re just listening to the customer’s

entities.

needs and trying to provide a solution

We were the first company Alamo

rather than just a product. We’ve always

bought that wasn’t involved in

tried to maintain consistency in terms of

tractors. They wanted to acquire

innovating. We’re always looking for how

companies that maintained the right of way. (Jim is

we can best provide a solution for the customers.

talking about maintaining the literal right of way on

Sometimes from bottom-up design and sometimes

roads through towns.) Alamo also acquired Super

from modifications to products we already make

Products, a manufacturer of catch basin cleaners, as

(customizations).

well as NiteHawk, now a Schwarze sister company.

In 1988, we acquired Aaplex and as part of that

From a sweeper on the back of a pickup truck to

company we obtained what was initially the A7000.

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With the M6000, we started with a clean sheet design, listening to what customers want in a mechanical sweeper.

We continued to listen to our customers and note where we could make improvements to the sweeper and we redesigned the M6000 to what it is today, the M6 Avalanche.

We redesigned it and it became the A7 Tornado.

We’ve developed a lot of regenerative air and mechanical sweepers. In 1992, we acquired Murphy Machinery, made modifications to their model, and it became the M5000 by Schwarze.

Avalanche passes a test in which we pick up over

With the M6000, we started with a clean sheet

8,000 pounds of sand in 64 seconds.

design, listening to what customers want in a

Our customers can probably expect another

mechanical sweeper. We continued to listen to

announcement of something exciting between now

our customers and note where we could make

and then. We tried pressing Jim to explain, but he

improvements to the sweeper and we redesigned

kept the specifics under wraps. So, look for a big

the M6000 to what it is today, the M6 Avalanche.

reveal this year from Schwarze in addition to the new

The M6 Avalanche is produced as a twin, single and

electric Avalanche line!

compressed natural gas (CNG) engine sweeper. We

Yet another transformative equipment change

have an all-electric version being currently tested.

by Schwarze has disrupted the industry. The

The M6 Avalanche EV is slated to roll out in late 2024

manufacturer has gone from a dual motor to a

or early 2025.

single engine that runs everything off the chassis

Sweeping performance is something we’ve taken

engine. Jim explains, we started with over 90% of

pride in for many years. Our parking area sweepers

our machines with twin-engines and now we have

have long been known for picking up a solid brick,

over 90% single-engine sweepers. The single-engine

and our high-speed runway sweeper can pick up 70

option is becoming more and more popular. People

pounds of sand in two-and-a-half seconds. The M6

like the simplicity of having one engine. continued on page 28

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 27

the truck to do and they’ve always had a truck that worked really well. We still run mostly Schwarze.

Jose Moore Moore Clean LLC, San Antonio TX We’ve been in business here for about 23 years in San Antonio, and we have tried almost all the brands. What stands out to me about Schwarze is the customer service. If I call, someone is going to pick up the phone. If I need a part, and they don’t have it there, they’ll go out and find it. We run 17 Schwarze sweepers. Anyone who says they’re You’ve just got one engine to maintain, one set of filters you’re maintaining, etc. Plus, it saves sweeper truck owners the costs of the auxiliary engines, which have gone up so much, and the additional emissions

perfect is a problem for me. I don’t believe in that. But I do believe in customer service, and they’re the elite in customer service. It’s hard for me to ignore that.

regulations testing. The single-engine solution

Freddy James, Big Easy Parking Lot Maintenance, LLC, New Orleans LA

minimizes that set of concerns for operators.

I have used Schwarze sweepers since 2001. The

SO, WHAT DO SCHWARZE CUSTOMERS SAY AFTER 50 YEARS?

customer service has been just amazing. When I

Now all these decades after Bob Schwarze launched his humble startup, Schwarze customers offer the most meaningful assessment of the supplier’s performance record over the past half-century.

Below are some statements gathered from long-time Schwarze customers serving major markets:

Warren Burge, Clean Sweep, Baton Rouge LA I’ve been in the sweeping business for about 35 years. Our first sweeper was a 347 Schwarze

call them, a human answers the phone, which is really great. Since I bought that first Schwarze, I’ve found that not only was I buying the best sweeper out there, but they’ve helped me so much it’s been like having a new family. Not only do I have their work numbers, but their personal cell numbers. I’m nowhere near their biggest customer, but they treat me like I am. I can’t say enough about them because they’ve always been right there for me.

back in 1997. Over the years, I’ve developed a

Guy Macauda, GJM Construction & Maintenance, Boston MA

relationship with them. We did mostly parking

I’ve been pavement sweeping for about 20 years.

lot and construction sweeping. It’s convenient to

Ever since I switched to Schwarze Industries I’ve

have all the parts interchangeable, so I like to stick

always been able to reach a live person when I need

with one brand. Schwarze has always taken care

parts, etc. The sales rep always returns my phone call

of what they’ve sold. I have had a long and strong

right away if I have a question about maintenance,

relationship with them. You tell them what you need

etc. And they’re very easy to talk to. When I need

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meant doing it overnight to keep my trucks running.

I’m a big fan of Schwarze,

My Schwarze sales rep keeps me informed when they’ve got deals running. The customer service is

the way they do things, the way they

very helpful. If I have a problem, I can always count

take care of me. I’m always treated

on them, and the parts department can usually get

more like a good friend than a

Chris King, King Enterprises of Eastern NC, Inc., Raleigh-Durham NC

customer. They go out of their way to

I have literally grown up in the sweeping industry. I

help even though I’m not a

was riding in sweeper trucks before kindergarten. I’m

huge company.

had, there’s always been something we could do to

me what I need overnight and keep me running.

56 years old now. For every kind of sweeper we’ve make them work better. But the current generation

equipment, when it’s down, they can produce it really

of Schwarze updraft, super-updraft, and Vortex

quickly. In the past, I’ve worked with other sweeper

sweepers are at the pinnacle of sweeper efficiency. I

manufacturers and they didn’t have parts ready to

cannot do anything to improve them. We have had

go. Schwarze has all the parts for the equipment, so

almost no issues. But whatever minor things we have

their assembly line is always moving. They’re always

had come up, they took care of them right away.

making something.

Mike Pate, Pateco Services, LLC, Atlanta GA

WHAT DISTINGUISHES THE SCHWARZE BRAND AFTER 50 YEARS?

I’m a big fan of Schwarze, the way they do things,

The theme that clearly emerges from the customers’

the way they take care of me. I’m always treated

comments is that Schwarze’s equipment and service

more like a good friend than a customer. They go

quality stand out very distinctly in the industry.

out of their way to help even though I’m not a huge

That collective customer experience outcome aligns

company. So, many times over the years, they’ve

ideally with Schwarze’s expressed philosophy and

helped me with parts and information. I’ve got all

straightforward formula for success the team has

the personal cell phone numbers for everybody over

applied over these 50 years. It’s always been about

there, in sales, management, and parts. That’s why I

consistently delivering the market’s best sweeper

won’t go anywhere else.

products to meet customers’ specific needs and

Carl Gardner, Griffin Parking Area Maintenance, Inc., Tampa FL

incomparable customer service.

Dealing with Schwarze over the years (since 2006), they’ve worked very well with me. I’ve gotten some very good information from them when my trucks needed work. They’ve sent information even if it

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BUSINESS CORNER

I N D U S T RY N E W S

Best Equipment Maintenance Strategies

A S S O C I AT I O N I N S I D E R FOR PROLONGED LIFESPAN AND COST SAVINGS

INDEX

SPOTLIGHT

Our job as street sweeping and paving contractors is vital to the environmental health and aesthetic quality of our society. As such, we have to be devoted to ensuring that we deliver excellent service to the constituencies that we serve. In order to do this, we need to maintain our equipment effectively. Proper maintenance of your service equipment not only makes you outstanding in your service delivery but also protects you from incurring unnecessary extra costs in repairs and equipment replacement.

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I

n this article, we will be sharing maintenance strategies that have been proven to prolong the

lifespan of our equipment and save costs.

These strategies include: ROUTINE MAINTENANCE

No matter how efficient or sophisticated a machine is, you need to ensure that you keep it in good shape. This includes periodic checks that assess that the equipment is still functioning optimally and is

When it comes to the management of street sweeping and paving equipment, there are already established regulations and guidelines ... These regulations are designed to optimize our

not missing or possessing a defective part. Routine

machines and their

maintenance can also include scheduled servicing

performance safely.

and regular cleanup.

Incorporating these activities into your operations

This shouldn’t be done for only the newbies. Your

will help you keep your equipment working

more experienced staff can also benefit from

comfortably at its highest level. It will

such programs, as they can reinforce their already

also help you spot faults and potential problems

established knowledge of the use of your equipment

with your equipment faster. Early detection of

and even learn new things.

faults can make doing repairs cheaper than they

When your workers are conversant with the

might have been if you had discovered the faults

proper handling of your equipment, they will be

later. This minimizes operational costs and is

empowered to bring out the best performance

highly recommended.

from these machines and also know how to operate

TRAINING AND RETRAINING

them safely. This will help your business deliver

It’s been said that a tool is only as effective

quality services and protect your equipment from

as its wielder. To be able to get the most out of

misuse, as well as improve your cash flow and

your equipment and use it to carry out your

reduce your operational costs.

desires efficiently, you need to ensure that

COMPLIANCE WITH REGULATIONS

both you and your staff are properly trained on how

When it comes to the management of street

to use it. This can be done through the

sweeping and paving equipment, there are already

routine organization or attendance of training

established regulations and guidelines on how to

programs such as workshops, seminars and courses.

use certain pieces of equipment. These regulations

continued on page 32

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PROPER INVENTORY MANAGEMENT

As we go about our all-important business of maintaining our streets and pavements, we must keep our business operations in order and our equipment in perfect condition. We must be

Another effective strategy in equipment maintenance is having a good inventory. An inventory is a system that enables you to keep a record of all that you have. An efficient system of inventory will incorporate several components, such as regular audits, usage monitoring, comprehensive equipment and parts catalogs and an effective tracking system.

Having an efficient inventory management system

vigilant and proactive, watching

enables you to be proactive. You will be able to

out for potential faults in our

keep track of what you consume easily and stock up strategically. You will also be able to effectively

machinery and putting measures

predict which equipment needs maintenance and

in place to fix them even before

plan early for it before it begins to develop faults.

they occur.

Good inventory management can also guide you in making plans for emergencies through the purchase of spare parts and equipment in

include but are not limited to emission standards, safety protocols, noise regulations, weight limits, road restrictions, operator qualifications and waste disposal guidelines.

The parameters guiding these regulations are developed and enforced by manufacturers as well as governmental and nongovernmental regulatory agencies.

These regulations are designed to optimize our machines and their performance safely.

Conformance to these regulations can increase the lifespan and improve the performance of your equipment.

3 2 NORTH AMERIC AN S WE E P E R JA NUA RY 2024

response to unexpected breakdowns. This reduces your downtime and will prove cost-effective in the long run.

EMPOWERING YOUR BUSINESS SUCCESS THROUGH PROACTIVE EQUIPMENT MAINTENANCE

As we go about our all-important business of maintaining our streets and pavements, we must keep our business operations in order and our equipment in perfect condition. We must be vigilant and proactive, watching out for potential faults in our machinery and putting measures in place to fix them even before they occur.

Practicing the strategies discussed above will definitely increase the lifespan of your equipment

Vi si t Us

and save you operational costs. These will definitely play a huge role in the success of your business. So take that much-needed step and

https://www.huyett.com/blog/how-to-reduce-maintenancecosts https://veritekglobal.com/blog/6-ways-regular-maintenance-can-help-prolong-equipment-life/

implement these strategies today. For more tips on how to keep your street sweeping or paving business thriving, subscribe to the North American Sweeper Magazine today!

Sources https://www.forconstructionpros.com/pavement-maintenance/sweepers/article/20859556/10-sweeper-maintenance-tips https://ezo.io/ezofficeinventory/blog/equipment-maintenance-best-practices/ https://gocodes.com/preventive-maintenance-benefits/

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BUSINESS CORNER

I N D U S T RY N E W S

2024 Growth Indicators for Small Businesses

SPOTLIGHT Your small commercial sweeping business has withstood the test of the early 2020s, a stellar achievement.

Your company survived the extreme impacts of COVID, the resulting economic crisis, and here you are, still afloat after these years

A S S O C I AT I O N I N S I D E R

INDEX WHAT CAN I EXPECT IN BUSINESS GROWTH IN 2024?

What’s in store for 2024? Intuitively, we can easily enough make some correct assumptions about what kinds of general conditions are conducive to business growth, e.g., low interest rates, low inflation, a strong labor market, viable environmental conditions, reasonable transport/ fuel costs etc. Of course, sustained high B2C and

of stubbornly resistant national

B2B and consumer activity is about demand, which

recovery. Maybe you’re seeing

is affected by income and cost factors. Let’s look at

some promising hints of a better

how things have shaped up leading into 2024.

2024 but are still puzzled trying to

KEY INDICATORS OF STRONG SMALL BUSINESS GROWTH POTENTIAL

figure out projections and finalize

You may wonder how to even start to understand

your quarterly planning. Here is

what to expect in terms of the potential financial

some helpful data, information,

trajectory of your small commercial sweeping

and advice from the best US sources for predictions of business growth potential over the coming year.

business through 2024. First, it makes sense to weigh the various key factors that combine to form the right or wrong overall conditions for generating growth. continued on page 36

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BUSINESS CORNER

The leading economists agree that a strong

The labor market continues to show its resilience

economy is the biggest sign of good potential

going into 2024, with the national unemployment

for business growth during any given period.

rate rising a mere 3.8% and the Fed projecting a U.S.

Good economic conditions are defined as periods

unemployment rate of just 4.1% through 2024. That’s

during which the economic indicators are positive

significantly under the country’s long-time average

and the economy is expanding. Conversely,

of about 5.7%.

conditions are considered bad when an economy

The U.S. economy is predicted to grow at a rate

is stalling, i.e., not gaining growth, but rather

of 1.5% in 2024, compared to the 2.4% rate in 2023.

contracting, shrinking.

So, per Forbes, the national economic growth rate

I N D U S T RY N E W S

A S S O C I AT I O N I N S I D E R

Particular key economic

is slowing. But it’s still

Indicators that contribute to generally Sa P O T L Istrong G H Tor weak

Although the risk of

INDEX

economy include good or

new increases in inflation

bad rates of unemployment,

looms over early 2024,

inflation, and home construction. These and other prediction factors lead to

the consumer price index

growing.

INFLATION RATE EXPECTATIONS FOR 2024

Although the risk of new increases in inflation looms over early 2024, the consumer

is currently far below its

price index is currently far

record 9.1 high of

below its record 9.1 high of

adjustments in the consumer confidence index, which gauges optimism. All of these

mid-2022.

and is one of the biggest

the country’s Gross Domestic Product (GDP). Barring

natural disasters, etc., good and bad states of the national economy tend to be cyclical.

SO, WHAT IS THE OUTLOOK ON GROWTH CONDITIONS FOR 2024?

3.1 rate is still higher than the Federal Reserve’s 2% goal

contribute to the outcome in

surprise disruption by, for example, the pandemic,

mid-2022. But, the existing

concerns expressed by small business owners.

Jerome Powell, Federal Reserve Chairman has stressed that the positive news on the inflation rate does not mean that the struggle to rein in price increases is over and that the way forward is not a

USA Today finds that, “there’s no question the U.S.

certainty.

economic outlook has improved throughout 2023,”

Wells Fargo economists have assessed that the

but also emphasizes that this does not mean 2024

continuing inflation and increased interest rates used

will be a risk-free year for the country. The Federal

in attempts to mitigate it remain a risk and that as

Reserve predicts that GDP growth will slow in 2024

long as inflation is not under control it is too soon to

to about 1.5%, slow, yes, but still on an upward track.

assume the country is no longer at risk.

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INTEREST RATES

The Federal Reserve’s campaign of increasing interest rates through last year appears to have helped lower the inflation rate and avoid a definitive recession. In

In 2023, business owners had to work within an increasingly difficult credit

mid-December 2023, the agency signaled that three interest rate cuts could be implemented in 2024.

Powell spoke encouragingly in a 2023 year-end press conference. The S&P 500 neared a record high and the Vix Index, carefully monitored by Wall Street as its “fear” trigger, was lower than at any point since the onset of the pandemic in 2020.

Inc. magazine points out that this is a U-turn from

market. A Fed survey found that in early Q3, around a third of US banks implemented more stringent standards for lending to businesses with under $50 million of annual sales revenues.

early 2023, when top US economists were warning of “the most anticipated recession in U.S. history.”

At that time, entrepreneurs were reportedly “feeling

to businesses with under $50 million of annual sales

sullen” about the economy and potential for

revenues.

their businesses over the coming periods. But,

The survey also revealed that 87.5% of US banks

ultimately, the widely feared sharp decline didn’t

reported that at that time they held “a less favorable

occur.

or uncertain outlook.” Consequently, only 13% of

Notwithstanding a skeptical public, now, at the

loans were approved for small businesses by large

start of 2024, government economists and business

banks (assets over $10 million). Unfortunately, that

owners express surprise at the continuing strength

situation will probably not improve in 2024, per the

of consumer spending, labor markets, and economic

Fed.

growth. However, again, even with inflation

ECONOMIC EFFECT OF WORKER SHORTAGES IN 2024

slowing and job growth strengthening, Powell has

The US Chamber of Commerce reported that the

emphasized that it’s much too soon to assume all will

economy had grown more than 5% by Q3 2023 and

be sound through 2024 and has warned businesses

was on track to grow an additional 1% by the end

to be aware of obscure risks.

of Q4. But, consistent with the consensus across the

TIGHTENING CREDIT CONDITIONS

field of the nation’s top economists from government

In 2023, business owners had to work within an

and academic institutions, the Chamber projected

increasingly difficult credit market. A Fed survey

slowing growth in 2024, topping out between only

found that in early Q3, around a third of US banks

0.2% and 0.4% in Q2 and Q3 of this year. That’s well

implemented more stringent standards for lending

below those periods in 2023. continued on page 38

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BUSINESS CORNER

However, Chamber experts assert that the worker

due to escalating interest rates. For example, Wells

Ishortage N D U SwillT effectively R Y N Elimit W Sthe extent to which

Fargo economists argue that real GDP growth will be

the economy will slow down because job openings

“subpar at best.”

will remain much higher than the nationwide total

Others even predict a downturn, citing the

number of unemployed workers. Further, wages have

dissipation of effects from the pandemic stimulus.

continued to increase sharply and are expected to

They further argue that, additionally, the

continue rising while the unmet demand for workers

government’s current measures like the Inflation

remains so high.

Reduction Act and the Chips Act cannot be expected

STOCK MARKET INDICATORS

to impact the overall economy to the same extent.

A S S O C I AT I O N I N S I D E R

Wall Street investors widely

GLOBAL ECONOMIC INDICATORS

express the optimistic outlook that the national economy will

The IMF predicts

For those who prefer to include

a “soft landing” Sbenefit P O Tfrom LIG HT

INDEX that advanced economies

the broadest possible view of

with the business sector sidestepping what had appeared

will slow from 2.6% in

to be a threat of impending

2022 to 1.4% in

recession. That optimism is said to have boosted all corners of the stock market.

2024, to some extent due to tightening

In addition to growth of just

policies.

the US projections for 2024, here is the best-informed global perspective. The International Monetary Fund offers a baseline prediction of global growth. The agency projects that it will slow from

the mega tech corporations,

3% in 2023 to 2.9% this year

pharmaceuticals, and home

(2024). That’s below the last 20-

construction stocks, among others, escalated in

year average of 3.8%.

value during 2023. “The U.S. economy is looking

The IMF predicts that advanced economies will slow

increasingly rosy,” per Bank of America and Goldman

from 2.6% in 2022 to 1.4% in 2024, to some extent

Sachs experts’ predictions for 2024.

due to tightening policies. Developing economies

THE TELLING ECONOMIC LEAD-IN FROM 2023

are expected to decline slightly in growth rates from

Growth across the national economy stayed strong

4.1% in 2022 to 4% through 2024 (as the agency also

through year-end 2023, even with inflation and the

had predicted for 2023).

Fed’s interest rate hikes. In Q3, the GDP rose 4.9%

Global inflation, per the IMF, can be expected

from the previous year — faster than in any period

to fall from 8.7% in 2022, and 6.9% in 2023, to

since Q4 2021. However, some experts predict that

5.8% in 2024. The agency asserts that this is to be

the growth rate will slow or even stop in early 2024

the result of stricter monetary policies coupled

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with decreasing commodity prices across the international

University of Minnesota research has concluded that a

marketplace. The IMF finds that

normal cycle of economic expansion and contraction takes

inflation can be expected to decline

around 3-5 years but can be longer.

gradually and reach targeted levels in 2025 at the earliest.

NATIONAL ECONOMIC CYCLES

University of Minnesota research has concluded that a normal cycle of economic expansion and contraction takes around 3-5 years but can be

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That, of course, triggers increased business production (a.k.a. growth).

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consumers start spending less, and business income is lower. The shrinking demand for goods over multiple quarters triggers decreased production (a.k.a. recession).

MAJOR BUSINESS ENVIRONMENT CHANGES TO EXPECT IN 2024

As you form your strategic growth plans for 2024, keep in mind these expected

continued on page 40

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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 39

BUSINESS CORNER

changes to the general business environment around

The US Chamber of Commerce recommends taking

you:

inspiration from the published leading experts

n Your local and national competition is likely to

but getting professional advice on your particular

I N D U S T RY N E W S increase.

situation before making major financial moves.

n In the digital environment, opportunities transcend

TECHNOLOGY’S ROLE IN 2024 BUSINESS GROWTH

geographic boundaries, state lines, and even

Artificial Intelligence (AI) use throughout the small

national borders.

business subsector is expected to grow rapidly in 2024. Major applications in marketing, sales, customer

n Business owners who focus on a unique niche and provide the best customer service and personalized

A S S OHR,Cand I AT ION IN S I D EinR service, logistics, automating processes

products and services are most likely to stay

general operations will enable small and midsize

relevant and prosper.

companies to reduce human error, save time, preserve resources, and more. These added efficiencies will

n Customers will continue to take more control of their proverbial journeys with suppliers. Operators

bolster productivity, increasing profits and growth

customers Swho P Oprovide TLIG H T with more information to

potential.

help them control their involvement in the business

Further, small businesses can be expected to add

relationship will excel.

Augmented Reality (AR) and Virtual Reality (VR)

INDEX

continued on page 42

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BOOTH #540

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SEE US AT BOOTH 638

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BUSINESS CORNER

I N D U S T RY N E W S

...small businesses can be expected to add Augmented Reality (AR) and Virtual Reality (VR) technologies in 2024 to benefit customers with more immersive experiences.

SPOTLIGHT

technologies in 2024 to benefit customers with

prepping for increasing inflation in 2024. n 59% are raising their prices on at least some products and services. n 35% are investing in programs for employee retention to minimize new hiring expenses.

AS O C I AT I O N I Nspending S I D Eand R n 57% areSslashing non-essential focusing on controlling their budgets. n 39% are leveraging free resources to help manage day-to-day operating costs. n 37% are stocking inventory in periods of lower prices than expected in future months.

INDEX

more immersive experiences. Uses in commercial

ADVICE FOR SMALL BUSINESS GROWTH IN 2024

pavement sweeping businesses may be more

Basic recommendations for small business owners in

applicable than expected.

2024 include:

SMALL BUSINESS OWNERS’ PERSPECTIVES ON 2024

n Expect the digital transformation to impact the

Verizon offers some insights for small business

small business environment in 2024 and develop

owners who have been worried about the condition

your team’s digital marketing and web analytics

of the national economy. First, the tech giant’s

skills.

research indicates, “You’re not alone.” A staggering

n Have an effective online presence. Optimize your

90% of respondents who own small to midsize

website for search (SEO), develop active social

businesses express that concern. On the upside, 54%

media accounts, and/or launch a mobile app,

report that they also expect their businesses to do

whatever helps your customers find and engage

“much or somewhat better” this year (2024).

with your business.

Why are they simultaneously worried about

n Remember the purpose of the digital

the external economy and optimistic about their

advancement of the business sector is not

business’s internal financial potential? Because

to have more technology, it’s to update your

small business owners are positioning themselves

capabilities for connecting with your customers.

by taking steps to offset the impacts of inflation

n Small businesses will continue remote

and reduce financial strains on their companies.

operations. A global transition to more flexible

These are a few ways small business operators are

remote work environments was brought on

continued on page 44

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WE CAN CREATE A RENTAL PROGRAM TO ALIGN WITH SWEEPING CONTRACTS YOU HAVE WITH YOUR CUSTOMERS

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by the COVID pandemic. It has led companies

n Sustainability is now “critical to today’s customer.”

to continue using remote and/or hybrid work

78% say they prefer to do business with

models for at least some employees because it:

companies that share these values.

4 Cuts overhead costs.

n Cybersecurity is essential. B2B consumers want

4 Removes geographic limits.

to know that their information is secure and

4 Allows the use of digital platforms and tools

responsibly managed.

to perform work.

4 Enables offering 24/7 service and other work.

4 Allows greater agility in providing solutions.

4 Makes businesses more adaptable to market changes.

4 Develop your company ethos to prioritize values over profits. Yes, you read that right.

More B2C and B2B customers are prioritizing social and environmental impact in their decision-making. 2024 is predicted to be a year of increasing brand emphasis on ethics and sustainability as consumers prove more assertively that they want to work with conscientious suppliers.

BOTTOM LINE ON THE 2024 SMB GROWTH OUTLOOK?

In the Treasury Department’s Economic Policy team’s statement of October 30, 2023, the government spokesperson said that the United States continues to deliver strong economic growth. Labor markets have rebounded to a post-COVID record high participation level. Inflation has continued trending lower. There was very encouraging GDP growth in the second half of 2023, accelerated by robust household spending and building private business inventories.

The fast growth in Q3 2023 will likely slow over the upcoming quarters of this early new year, even

SMALL BUSINESS ADMINISTRATION HELP

while the economy continues growing. GDP growth

The SBA in your area offers an excellent resource for

is expected to slow to 1-1.5% through 2024.

guidance and information to help you. The US SBA

According to the Treasury Department, if the

outlook for 2024 includes points:

slowdown occurs, it may simply indicate that the

n 91% of small businesses using AI for marketing

country’s supply and demand are becoming more

and operations say it’s made them more

favorably aligned and that inflation pressure is

successful.

lessening. And that would signal that price growth

n Soft skills requiring emotional intelligence

can be accomplished without those businesses that

are essential for a positive customer experience

are attempting to grow contributing to an increased

with your business. Cultivating strong

risk of an economic recession.

interpersonal skills is as important as technology,

The point for small business operators looking to take

per the SBA. There’s a “customer experience

advantage of growth opportunities in 2024 appears

economy” in which you must succeed to grow and

to be to move cautiously. Keep an eye on external

stabilize your business in your market over time.

economic conditions. Control spending and worker

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attrition. Put the appropriate technologies in place.

Focus on your company culture and the quality of your customer engagement. And take the other necessary steps outlined in several of the sections above to ensure you can compete successfully as you scale your operations in 2024. .

Resources https://open.lib.umn.edu/exploringbusiness/chapter/1-6-measuring-the-health-of-the-economy-2/#:~:text=During%20 prosperity%2C%20the%20economy%20expands,%2C%20however%2C%20things%20slow%20down. https://www.uschamber.com/economy/what-to-expect-fromthe-economy-in-2024#:~:text=Growth%20is%20projected%20 to%20slow,the%20third%20quarter%20of%202023. https://www.usatoday.com/money/blueprint/investing/economic-outlook-2024/ https://www.forbes.com/sites/ankitmishra/2023/12/18/leadingexperts-weigh-in-on-growing-the-us-economy-in-2024/#:~:text=As%20a%20result%2C%20U.S.%20economic,1.4%25%20for%20 the%20same%20years.

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https://www.inc.com/ali-donaldson/7-major-economic-risks-facing-small-business-in-2024.html https://www.imf.org/en/Publications/WEO/Issues/2023/10/10/ world-economic-outlook-october-2023 https://www2.deloitte.com/us/en/insights/industry/financial-services/financial-services-industry-outlooks/banking-industry-outlook.html https://www.bls.gov/opub/mlr/2015/article/the-us-economyto-2024.htm https://www.census.gov/economic-indicators/ https://www.bea.gov/ https://home.treasury.gov/news/press-releases/jy1850 https://www.verizon.com/business/resources/articles/3-tips-forsmall-business-success-in-2024/#:~:text=If%20you’re%20worried%20about,or%20somewhat%20better%20in%202024. https://www.uschamber.com/co/start/strategy/small-businesstrends-to-know https://www.sba.gov/blog/2023/2023-11/these-small-businesstrends-look-shape-2024

J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 45

JANUARY 30 – FEBRUARY 1, 2024

FEATURED EXHIBITORS 1-800-SWEEPER

NORTH AMERICAN POWER SWEEPING ASSOCIATION

1-800-SWEEPER is a nationwide service network of independently owned power sweeping companies.

Our organization brings sweeping companies from coast to coast under a unified marketing and service structure. Participating 1-800-SWEEPER partner companies provide parking lot sweeping, street sweeping and a variety of construction sweeping. Booth # 1100

NAPSA is a community of power sweeping professionals. We network, educate and facilitate benefits that will improve the members bottom line and help their business grow! Booth #638

ELGIN SWEEPER COMPANY

OAKMONT CAPITAL SERVICES, LLC

Elgin Sweeper Company is the leading manufacturer of sweepers for municipal, contractor, airport, and industrial sweeping needs. Elgin Sweeper offers the world’s broadest selection of street sweepers including mechanical, vacuum, and regenerative air models. Since introducing the world’s first motorized mechanical sweeper in 1914, Elgin Sweeper has brought its sweeping technology to customers worldwide. Booth #844

Oakmont Capital Services, LLC, headquartered in West Chester, PA, with an office in Albany, MN is a fast, affordable, reputable solution to financing. Founded in 1998 by Joe Leonard, CLFP and Megan Zoba, Oakmont Capital Services (OCS) is an independent lender, providing commercial equipment financing and working capital throughout all 50 states. Booth #737

M-B COMPANIES

ODRA ROAD SWEEPERS

The origins of M-B Companies, Inc.’s date to 1907. The company was formed by three German craftsmen, brothers Otto and Fred Meili and Paul Blumberg. From high-traffic freeways to airport runways, MB brings an economical outlet for governments and road marking contractors to supply the needs of the ever-growing road and airport systems. Booth #946

At ODRA, we manufacture chassis mounted mechanical road sweepers.

These road sweepers are robust and reliable machines that feature high fuel efficiency and low operational cost. Our sweepers have been improved and perfected for over 15 years and have shown extensive success with both municipalities and private contractors as being reliable, simple build, easy to operate and very versatile. Booth #619

NITEHAWK SWEEPERS

SCHWARZE INDUSTRIES

NiteHawk builds and sells the highest quality sweepers on the market, but it’s not just our sweepers that make us who we are. We have a passion for helping our customers succeed and grow successful businesses. We are committed to making your priorities our priorities, and we’ll continue to provide you with the best products, warranty, and service.

Schwarze Industries has been committed to providing an exceptional level of customer support, offering one of the most comprehensive sweeper lines in the sweeping business, including models for parking area cleaning, industrial sweeping, mall and shopping center sweeping and stormwater runoff management.

Booth #118

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HENRY B. GONZALEZ CONVENTION CENTER, SAN ANTONIO, TX

STEWART-AMOS SWEEPER CO.

VICTORY SWEEPERS INC.

Stewart-Amos Equipment Co. builds a fleet of “effectively simple” street sweepers both mechanical and regenerative air. With 9 models to choose from, many with non-cdl ratings, we can provide you with sweepers that are easy to troubleshoot and maintain. Our rugged and highly maneuverable sweepers offer maximum up time and a low operating cost. Booth #717

The ROOTS MULTICLEAN, Inc. VICTORY SWEEPERS DIVISION was established in 2017. For over 25 years the parent company, ROOTS MULTICLEAN LTD., India, which manufactures & sells a complete range of roadway and floor cleaning solutions, has emphasized products that help build a more hygienic and cleaner world. Booth #1007

TYMCO

WORLD INSURANCE ASSOCIATES

TYMCO Manufactures of Regenerative Air Sweepers. Environmentally friendly sweeping on paved or concrete surfaces. This true Regenerative Air System is equally efficient in wet or dry conditions. TYMCO’s are designed for low maintenance. This allows them to maintain your sweeping schedules.

A Pavement Maintenance Specialty Insurance program, specifically for contractors who perform pavement maintenance-related services.

We offer all lines of coverage and have over 30 years’ experience in Underwriting, Loss Control, and Claims Services tailored to your industry. Booth #839

Booth #830

BUILT TO BETTER CONTRACTORS LIKE YOU! PAVE/X Pavement Experience is the definition of work hard, play hard! This new, exciting event is designed to enhance your business through a full three-day schedule. Our agenda covers fun and engaging networking opportunities, ample time on the show floor to view new products and equipment and over 60+ hours of educational offerings to learn from industry experts.

We hope you can join us in 2024 for our kick-off show in San Antonio!

www.pavexshow.com

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TAMPA CONVENTION CENTER TAMPA, FLORIDA CONFERENCE: JANUARY 23-25, 2024 EXPO: JANUARY 24-25, 2024

FEATURED EXHIBITORS NITEHAWK SWEEPERS

SCHWARZE INDUSTRIES

NiteHawk builds and sells the highest quality sweepers on the market, but it’s not just our sweepers that make us who we are. We have a passion for helping our customers succeed and grow successful businesses. We are committed to making your priorities our priorities, and we’ll continue to provide you with the best products, warranty, and service.

Schwarze Industries has been committed to providing an exceptional level of customer support, offering one of the most comprehensive sweeper lines in the sweeping business, including models for parking area cleaning, industrial sweeping, mall and shopping center sweeping and stormwater runoff management.

OAKMONT CAPITAL SERVICES, LLC

TYMCO

Oakmont Capital Services, LLC, headquartered in West Chester, PA, with an office in Albany, MN is a fast, affordable, reputable solution to financing. Founded in 1998 by Joe Leonard, CLFP and Megan Zoba, Oakmont Capital Services (OCS) is an independent lender, providing commercial equipment financing and working capital throughout all 50 states. Booth #720

TYMCO Manufactures of Regenerative Air Sweepers. Environmentally friendly sweeping on paved or concrete surfaces. This true Regenerative Air System is equally efficient in wet or dry conditions. TYMCO’s are designed for low maintenance. This allows them to maintain your sweeping schedules.

Booth #540

Booth #722

Booth #919

OLD DOMINION BRUSH COMPANY

UNITED ROTARY BRUSH CORPORATION

The ODB Company has been reliably serving municipalities since 1910 with high performing, long lasting street sweeper brooms and brushes. From street sweeper brushes and brooms, to debris and leaf collection equipment that are recognized as the highest performing and most efficient systems available.

United Rotary Brush Corporation is a manufacturer of municipal, contractor & airport runway brooms. We have over 30 years of experience in rotary broom design, manufacturing and setting the industry standard for quality, value and service.

Please stop by our booth #1319 to find out how we can help you.

Booth #1038

ODRA ROAD SWEEPERS At ODRA, we manufacture chassis mounted mechanical road sweepers.

These road sweepers are robust and reliable machines that feature high fuel efficiency and low operational cost. Our sweepers have been improved and perfected for over 15 years and have shown extensive success with both municipalities and private contractors as being reliable, simple build, easy to operate and very versatile. Booth #811

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National Pavement Expo brings vendors and contractors together who make their living from asphalt and concrete paving, sealcoating, striping, sweeping, crack repair, pavement repair, and snow removal. NPE provides over three days to network with other paving professionals, discover new products, and attend expert-led sessions and workshops.

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NATIONALPAVEMENTEXPO.COM

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INDEX

Bensink.........................................................................................13 704-658-1333 / buchermunicipal.com

Safety Vision.................................................................................49 800-851-4764 / safetyvision.com

Elgin Sweeper Company................................................................7 elginregenx.com

Schwarze Industries Inc.......................................................... FC, 5 800-879-7933 / schwarze.com

R OSales D U&CService.............................................................3 T W AT C H FMIPTruck 800-927-8750 Global Sweeping Solutions............................................................2 909-713-1600 / globalsweeper.com Gregory Highway..........................................................................35 866-994-4929 / gregoryhighway.com KeyStone Street Sweeping Brooms............................................15 800-635-5238 / kpbrush.com NAPSA..........................................................................................41 info@powersweeping.org Nite-Hawk Sweepers................................................................6, 40 800-448-9364 / nitehawksweepers.com Nomad.........................................................................................BC 450-530-9873 / balaisnomad.com Oakmont Capital Services LLC......................................................6 320-844-8800 / oakmontfinance.com ODRA Sweeper.............................................................................17 844-888-6372 / odrasweeper.com The ODB Co..................................................................................51 800-446-9823 / www.odbco.com Pat’s Pump & Blower....................................................................14 800-359-7867 / patspump.com

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SEALMATE....................................................................................49 sealmate.com Sharpco Sweeper Shoes................................................................4 313-343-4328/800-372-5007/sharpcosweepershoes.com Skavin’jer Street Sweepers..........................................................50 888-652-2137 / skavinjer.com Stewart-Amos Equipment Co........................................................4 800-482-2302 / stewart-amos.com Street Smart..................................................................................43 888-653-6800 / streetsmartrental.com Sweeper Parts Sales....................................................................41 877-695-3060 / sweeperpartssales.com Trinity Highway.............................................................................45 888-323-6374 / trinityhighway.com Tymco............................................................................................39 800-258-9626 / tymco.com United Rotary Brush Corporation..................................................3 800-851-5108 / united-rotary.com Victory Sweeper...........................................................................33 844-479-3373 / victorysweepers.com World Insurance...........................................................................23 866-793-9999 Xpress Sweeping Inc....................................................................13 401-523-6116 / xpresssweeping.com

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BOOTH #1038

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