2005-2024
9
2005-2022
JANUARY 2024
I NS I DE
AC SWEEPERS & MAINTENANCE, INC p. 8
BREAKING DOWN CREDIT p.16
POROUS PAVEMENT SWEEPING SOLUTION p. 20
SCHWARZE CELEBRATES 50 YEARS! p. 24
BEST EQUIPMENT MAINTENANCE STRATEGIES p. 30
2024 GROWTH INDICATORS FOR SMALL BUSINESSES p. 34
PAVEX SHOW p. 46
NPE SHOW p. 48
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J A N UA RY 2 0 2 4 N O R T H A M E R I C AN SWEEPER 3
JANUARY 2024 | VOLUME 19 | ISSUE 1
CONTENTS
F E AT U R E S 8
AC Sweepers & Maintenance, Inc, Atlanta GA
16 Breaking Down Credit: The Good, The Bad, and the Benefits for Your Business 20 Porous Pavement Sweeping Solution 24 Schwarze Celebrates 50 Years of Service! 30 Best Equipment Maintenance Strategies for Prolonged Lifespan and Cost Savings
SEE US AT BOOTH 717
34 2024 Growth Indicators for Small Businesses 46 PaveX Show 48 National Pavement Expo 50 Index of Advertisers/Classifieds CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@nasweeper.com North American Sweeper Magazine is published by Phoenix Global Media Inc. Copyright 2023 by Phoenix Global Media Inc. All rights reserved.
SUBSCRIPTIONS $15.00 per year, or by eligible request. POSTMASTER: Please send changes to North American Sweeper Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to North American Sweeper Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of North American Sweeper Magazine, its staff, its advertisers, or its readership. North American Sweeper Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 NO R TH AMERIC AN S WE E P E R JA NUA RY 2024
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Visit Us at NPE and PaveX for
Equipment Financing NPE Booth #720
Jayme Gerads
PaveX Booth #737
Elise Linn
Michael McElroy
Scan Here
WE MAKE IT POSSIBLE | www.OakmontFinance.com
SEE US AT BOOTH 118 BOOTH #540
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Broom Bear
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INDEX
SPOTLIGHT
AC SWEEPERS & MAINTENANCE, INC, AT L A N TA G A
“If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well. “ – Dr. Martin Luther King, Jr
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D
r. King’s famously expressed sentiment certainly applies to a woman called to own
a commercial pavement sweeping company as well. AC Sweepers & Maintenance, Inc. in Atlanta, founded in 2000, is a woman-owned business in a very rugged, very expensive, and maledominated national industry. After two decades now, entrepreneur Latasha Crenshaw talks about
Latasha found that her parents’ industry, a commercial pavement sweeping service, was an exceptional alternative and
the early days, before she turned her attention to
identified it as the best option for
helping the family business and what brought her
her future.
to the decision to launch a new service business of this highly challenging type. LATASHA CRENSHAW, BEFORE THE ENTREPRENEURIAL ADVENTURE
understanding and learning the industry. Between the second and third layoffs, I was
Crenshaw had corporate sales positions in
in northwest Indiana. I was thinking about and
pharmaceuticals, and,
looking for other opportunities instead of going
previously, in IT sales. But, after
to the Chicago market because of the weather,
building an impressive career,
and it was expensive. So, I moved in March. In
the ground started crumbling
April, my pharmaceutical sales job at that time
under the sales industry from
transferred me to Atlanta. Then, by 2011, I had
the 2008 Wall Street crash that
gotten laid off for the third time. That layoff lasted
wrecked the US economy and
two years. Ultimately, the business was sold to a
shook the world. She found
Japanese company. When I attempted to reenter
herself laid off several times
that industry, it had become plagued with issues
in the following decade of
and was not conducive to regulatory changes.
extreme economic instability. Sales forces were
However, Latasha found that her parents’ industry,
kept at half staff or less. She recalls the professional
a commercial pavement sweeping service, was an
struggles of that period.
exceptional alternative and identified it as the best
By 2011, it was hard to find any corporate sales
option for her future.
position. My parents had a commercial pavement
FORMING HER ENTERPRISE MISSION AND VISION
sweeping company in Chicago. Their business was
I started helping my parents in their business, but
maintaining its profitability, but not growing. I told
they didn’t want to grow it. They went through ten
my mom I would help them. That’s when I started
years without really trying to get employees. My continued on page 10
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J A N UA RY 2 0 2 4 N O R T H A M E R I C AN SWEEPER 9
INDEX
SPOTLIGHT
purpose was to get employees. My dad told me that for at least 6 months, I would have to be in the truck
My dad told me that for
and work the lots and build up sales. He helped me
at least 6 months, I would
learn to produce price/cost proposals and taught me to run the truck in Chicago when I visited home.
have to be in the truck
Then, my parents came to Atlanta. My dad drove a
and work the lots and
Schwarze 333 all the way. I followed him and didn’t
build up sales.
think that truck would make it. I can’t remember if I had parking lots ready to serve at that time. But, in the beginning, I got a new lot about once a month. I became a Walmart vendor and got on board
parents, I need you down here. Some employees
with them providing regular service. I got some
don’t call in when they’re not going to show up, so I
movie theaters and a few more parking lots. It was
have to jump in a truck and make sure commitments
just enough to do by myself. My dad taught me how
are met.
to run the business. He went back home, but after
They’re (her parents are) back in Chicago. My mom
a couple of years, I got some employees. I told my
never moved. She loves the snow. Bragging about
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our weather down here doesn’t budge her. Even that (her experience of living in Chicago) prepared me. Customers were calling me for “snow-mageddon” around 2015 in Atlanta. I was prepared. I spread the salt. Locals were amazed that I provided a prompt and effective solution. AC, INC. IN ATLANTA TODAY!
Two decades later, we have about a dozen total administrative people. About 7 are supervisors and management people, and we have about 33 drivers. I spend most of my time in the northern location. I live in Marietta. We recently bought a
Man. It’s a unique image. (It’s hard to put it on shirts,
building in Morrow, about 20 minutes from the
though, because of the bristles. Cutting around
airport and about 25 minutes from downtown. Half
those edges is more challenging.)
or more than half of my workers are down there, the
The logo is on our Facebook page, jackets, safety
Southside and the airport. Last year, we provided
attire, shirts, hats, etc. Customers can earn it and we
24-hour trucks for the airport. We now provide 2
give it away. It’s mostly jackets, and at Christmas,
24-hour trucks and 2 to 4-night trucks. So, it’s about
we gave out hats, knit hats, shirts, etc. We put it on
4 to 6 trucks.
a gray background to go with people’s walls. We
We have about 25 sweeper trucks. Most of our
want to keep up with what’s cool and new for our
parking lot trucks are Victory. Our larger trucks
customers.
are Elgin, and we have 2 Schwarze. We have about
AC BUSINESS MODEL
6 pickup trucks for supervision and field support
We do pavement milling, and sweeping after the
vehicles. I need to get a water truck, especially
milling. We also do pressure washing. We have
because of the Georgia clay. Everything it touches,
the same issues as everyone else in the industry,
it stains. A lot of customers call after they build
equipment and employee issues. What sets us apart
new apartments, grocery stores, or other buildings
is our customer service. We’re quick to respond,
saying there’s mud everywhere. We have in-house
to correct issues that may occur, and to update
mechanics at both the north and south locations.
technology to optimize our service and the systems
We outsource major repairs for warranty purposes.
that support it.
UNIQUE MARKETING AND BRANDING FOR AC
We have just adapted GPS and dash cams to our
Asked about the origin of the spectacular logo,
trucks. That transformative technology makes
Latasha tells the story. My dad had a logo something
it possible for us to correct issues much more
like that. So, I went to a store where they make logos
proactively. Customers may not see it yet, but we’re
and they drew it. I wanted the logo character to
seeing signs of issues that could develop. We want
be strong and the feet to be bristles. He’s Sweeper
to beware of “analysis paralysis,” but we fully utilize
continued on page 12
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SPOTLIGHT
INDEX
the powerful equipment. It helps us so much. It
market. After the old Georgia dome was imploded,
even talks to the drivers.
we were there to sweep. We swept for the Fast and
STRONG SMALL BUSINESS GROWTH IN ATLANTA
Furious, Hunger Games, and Jumanji movies. We’re
Atlanta is a very strongly growing city. Almost
there when all these things are happening. It’s a
65,000 people moved to the city last year (2022)
blessing to be called and to be involved. I think
per year and tens of thousands relocate here every
my drivers see that as well. I think last month they
year. Growth is steady all the time in the retail
swept after the BET Awards.
space. The need for new construction is incredible
Our new business comes from a lot of word of
here. With Atlanta being so growth-driven, it
mouth, not that we don’t need to market — we
has grown our business regardless of the larger
do. Our marketing is in the service we give our
economy.
customers. They pass along information about
We have the busiest airport in the world. There
their experience with us to other people they
is growth there too. The structure, the operations,
know. New customers say they’ve tried everyone,
everything there has to grow. This is like a boom
and they’re looking for something new. We also
time for the metro area. I am in the right spot.
get repeat customers.
There have been many milestones for us in this
With the technology we have, we can provide
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them. So, people often ask us to do all of their lots.
Our new business comes from a lot of word of mouth, not that we don’t need to
Being involved with 1-800-SWEEPER has been great for us, and so has been involved with construction managers. The DOT is always on them. We can get out there to make sure everything is perfect for them.
market — we do. Our marketing is
It’s like managing a fire department. You have to be
in the service we give
ready. You have to be prepared for jobs at all times.
our customers.
Because they’ll call you at the last minute. Just being able to be flexible and available and ready anytime we’re needed has helped us stand out.
proof of service for our customers, from longitude and latitude to sending pictures to notify them
AC SWEEPERS & MAINTENANCE, INC. COMPANY CULTURE
that there are abandoned trucks and cars on
With two locations, we are continuously changing,
their properties. So, with us, they have eyes and
or trying to change, the culture to remind people it’s
ears letting them know what’s happening during
one company, not the North against the South. We’re
off hours. That provides an extra layer of security for
one team and one goal. We want to make sure the continued on page 14
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 13
incentives. It will feature measurable goals. The metrics will enable the team to see the results of their efforts, for example, in safety. We get all the data possible. We’ve captured a lot of historical data. We’ve used it to establish our baseline and determine how much we can decrease fuel costs, accidents, etc., and increase the quality of the customer experience. We will hopefully create an environment in which workers can see that when the customer is Number 1. So, for every decision that is
company benefits, they benefit also.
made, we need to think of the customer first. We also
It reminds me of being there at the beginning of
need to think of cost savings.
my son’s school football league. It wasn’t working
Because people don’t necessarily get the message
well. But, they changed the dynamics and the kids
as intended, we are incentivizing the employees
now work as a team. At the end of the day, whatever
based on things we want people to do. Coming up
their different roles, they understand that they’re all
in January, we’re presenting a program of monthly
one team. My son always gives these little tidbits of wisdom from the coaches about making sure players understand their role. MOST CHALLENGING ASPECTS OF BUSINESS AND INDUSTRY?
Asked about strategies in place to find successful solutions to her company’s biggest challenges, Latasha did not dwell on the negatives. She instead explained that AC has the best technologies to maximize efficiency for customers. She added, we also have the flexibility to change or modify how we do things to improve our processes and ensure that we are providing the best services. ADVICE FOR NEW INDUSTRY ENTRANTS FROM LATASHA CRENSHAW, AC SWEEPERS & MAINTENANCE, INC., ATLANTA GA
Be flexible. Be flexible about everything. Be agile, ready to adapt to change in the environment. If you stay rigid you’ll stay in that pocket and you’ll be behind. I’ve seen companies that were here when I came in and those were all people talked about. But
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our company has shown that we’re different. We’re
It’s easy enough to see how Latasha Crenshaw has
forward-thinking. People want to be excited about
built and grown a successful woman-owned business
new technologies. We want to stay at the forefront.
in the competitive Atlanta market by promoting a
Be adaptable.
forward-thinking management model, espousing
Latasha’s reflection on her observations and
the latest in advanced technologies, and her
involvement with her son’s learning process and
persistence with a straightforward customer-centric
his football experience stood out in the interview.
agenda. Add her determination to go into the future
Along with being a successful entrepreneur is a
fixed on superior quality outcomes for patrons of her
bustling market, she’s a mother. We like the takeaway
service business.
idea of her encouraging her son to take risks to
For more information about AC Sweepers &
perform maximally to win, but also to respect
Maintenance, Inc. in Atlanta Georgia, you can call (678)
instructions and his assigned zone. She taught him to
807-9337, contact latasha@acsweepers.com, or visit
balance risk-taking and the desire for self-benefit
acsweepers.com.
with a deep sense of personal responsibility and team commitment.
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 15
BREAKING DOWN CREDIT: The Good, The Bad, and the Benefits for Your Business By Ana Marie Suarez,
Marketing Communications Specialist
Contributing Author Mikki Henkelman,
CLFP and VP Credit & Risk at Oakmont Capital Services
at Oakmont Capital Services
As business owners plan to
BREAKING DOWN (PERSONAL AND BUSINESS) CREDIT
purchase sweeping equipment,
When you hear the word “credit,” what comes to
trucks, or other machines to fuel business growth in 2024, it’s helpful to understand the decision-making process that qualifies an applicant for an equipment loan. As a direct
mind? You might feel uneasy if you’re one of the 4 in 5 Americans trying to improve their credit score. (Source: NerdWallet) It’s understandable - a lot is riding on the rating system. It’s a summary of your financial past and present used to determine your fiscal future. Before we get too meta, let’s start with the basics: 1. A business owner’s credit score is crucial when applying for an equipment finance loan or growth capital.
lender in business for over
2. There are two types of credit: personal and
twenty-five years, Oakmont
3. Three central personal credit reporting
Capital Services is happy to “pull back the curtain” on our credit process to encourage
business. agencies exist: Equifax, Experian, and Trans Union. Various accounts can report to your personal credit (a.k.a. credit bureaus). How you manage these accounts is how reporting agencies
borrowers to set themselves
determine your credit score (a.k.a. FICO), a three-
up for success.
the number, the better your credit.
digit number between 300 and 850. The higher
continued on page 18
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SEE US AT BOOTH 619
BOOTH #811
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 17
4 Personal Auto Loans 4 School Loans 4 Debt Business credit is like personal credit but is specifically linked to a business. This type of credit involves: 4 Establishing the Business. Corporation, LLC, Sole Proprietor – whichever it is, take this first step. It is how you separate your personal and business finances. 4 Setting Up an EIN. Also known as an Employer Personal and business credit are calculated based
Identification Number, it is the equivalent of a
on the following factors:
Social Security Number for your business.
4 Payment History. On-time is good and late is bad. It sounds too simple, but it’s true. 4 Negative Information. Life happens, but avoid
4 Creating a Bank Account in Your Business’s Name. Once established, apply for a business credit card and use this account for business
delinquencies, bankruptcies, and foreclosures to
charges only. Conversely, don’t use personal
improve your score.
credit cards for business purposes.
4 Credit Use. You are in good shape if you use your
4 Applying For and Acquiring Business Loans.
credit responsibly (no more than 30 percent of
Equipment financing, working capital, small
your credit limits). (Source: NerdWallet)
business administration loans, business lines of
4 Length of Time. The longer you have had (good)
credit, business credit cards, etc.
credit (credit cards, student loans, auto loans,
THE OCS CREDIT PROCESS
mortgage loans, etc.), the more stable your
At Oakmont Capital Services, customers begin the
profile, which helps you become a desirable
credit process by completing an online application.
loan candidate.
Next, our credit analysts will personally review
The primary difference between personal and
your credit score(s), which considers all the factors
business credit focuses on the types of purchases
outlined previously. Our internal review will
involved in calculating their related score.
help our team determine if you are a viable loan
Personal credit includes:
candidate. If you are approved, your credit score
4 Personal Credit Cards
will impact the interest rate and terms you receive
4 Mortgage(s)
– the stronger your profile (considering business
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and personal credit), the better chances for a lower
3. Check On It. Monitor your business and personal
rate and longer term.
credit report(s) to be aware of potential issues
DID YOU KNOW?
and ensure accuracy.
OCS is proud to implement a high-touch, high-
4. Credit Card Balances: Keep’em low or, even
tech approach to make the credit approval process
better, pay off your credit card statement as often
fair, smooth, and efficient. We have real, human
as possible to carry a zero balance.
employees review the credit applications we receive
5. Diversify. Think of it as a financial buffet with a
online and incorporate technology and AI to help
little bit of this and a little bit of that to create
speed up your wait time. This is an important differentiator that we’re pleased to offer our customers. Many lenders in the United States only use automated scoring (a.k.a. AI) for this part of the process,
your ideal credit score. For
Take great care when managing your personal and business credit scores.
especially for small business
example, two store credit cards, a car loan, and one regular credit card are all accounts that show lenders you can manage various types of credit responsibly. 6. Seek Advice. Ask the right
loans. Each applicant is unique and has a different
people questions to get the most accurate
journey as an entrepreneur, and we strive to learn
answers and reduce the possibility of a less-
each candidate’s story to understand their business
than-ideal credit situation. The right people = an
and needs.
accountant, a tax attorney, or a financial planner.
MONEY PLEASE: TIPS FOR A GOOD CREDIT SCORE
PUTTING YOUR GOOD CREDIT FOOT FORWARD
The adage states: “You need to spend money to
Take great care when managing your personal
make money.” Our finance professionals would like
and business credit scores. Although they are
to adjust this classic sentiment to: “You need to have
separate, they are both important when it comes to
good debt to acquire loans and grow your business.”
determining your financial standing. As a business
Consider the following tips for maintaining or
owner, qualifying for loans with favorable terms can
rebuilding a good credit score, whether it’s personal
be a game-changer for business growth.
or for your business: 1. Punctual Payments. Set up auto-pay on your account(s) and avoid fees/penalties. 2. Stay Patient and Positive. If you have a negative credit history, know that you can always rebuild it
For more information on building business credit or applying for a commercial loan, contact an Oakmont Capital Services finance professional at 877-701-2391 or ocs@oakmontfinance.com.
over time with discipline.
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ADVERTORIAL
POROUS PAVEMENT SWEEPING SOLUTION
J
One of Above & Beyond Hydroseed’s loyal customers, a large builder, came to John asking to sweep their streets. John said, “Well, I don’t have a sweep truck, but I could probably sub that out for you,” and they said, “Okay, let’s do that.” So they did that for about three years, and were paying a lot of money out for street sweeping
ohn and Valerie Dewitz, owners of Above &
services, and weren’t getting outstanding
Beyond Hydroseed found themselves needing
results. Above and Beyond were seeing that it
to buy a street sweeper after a bad subcontractor
just wasn’t looking as clean as they thought it
experience. John started the company with
should. Then they started getting complaints
his wife, Valerie. They specialize in erosion
from their customer themselves, that’s when the
control and hydroseed out of Ridgefield,
subcontractor started bringing in multiple trucks
Washington, and have been in business since
to try and do the job of what one truck should.
2002. John, Val, and the Above & Beyond team
The subcontractor was using the wrong type of
the Bucher MaxPowa V65t vacuum street
street sweeper technology, regenerative air, for
sweeper in a pretty unique way.
the porous pavement application. The poor result
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was dirt, grime, and debris were compacted into the porous pavement, the exact opposite result Above & Beyond and their customer were looking for in a sweeping solution. Above & Beyond strives for excellent customer service and knew they had to make a change. The subcontractor wasn’t getting the job done using regenerative air street sweepers to pick up the particulates in the porous asphalt application. They started researching street sweepers and came across Bucher Municipal and the MaxPowa V65t
“It seemed capable of doing everything that we were looking for, and we decided to make the purchase... it performs well, and we’re getting results above and beyond what we were looking for.” pure vacuum street sweeper. Through the website, they connected Bucher Municipal North America.
What John saw on day one and continues to see
Bucher’s local specialist came out, demoed the pure
is that he’s spending less time on each site and
vacuum street sweeper, and John and crew liked
getting a quality job. “The fact that I’m not taking
what they saw. The application-specific questions
three trucks out to do one job is going to be a huge
Bucher asked to make sure the street sweeper
saving as well. On certain sites, on some larger sites
was the right fit reassured Above & Beyond. John
mainly, we’re seeing about a two-hour difference
Detwitz, “It seemed capable of doing everything
as far as the sweep time. That’s on a site with about
that we were looking for, and we decided to make
100 home sites, probably half of that being in
the purchase. With the Bucher Sweeper that we
construction. We sweep about, oh, over 30 sites a
purchased, it performs well, and we’re getting results
month right now. Overall, that adds up to pretty big
above and beyond what we were looking for.”
savings.” John stated, excitedly. continued on page 22
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wide range of construction site debris and deep clean dirt from pavement pores, all in a single pass. This oneof-a-kind, multifaceted service reduces sweeping visits and provides you with a superior level of cleanliness. Sweeping services include basic, pressure wash, hand pressure wash, and catch basin vacuum service. Learn more: https://abhydroseed.com/street-sweeping/ About Bucher Municipal North America, Inc
All the ground in sediment that wasn’t getting picked up by the subcontractor had grounded into the porous pavement month after month. Above and Beyond Hydroseed is seeing better and better results each time they go into the subdivisions to sweep and they’re picking up all the accumulated sediment. John said the customer comment that Above & Beyond used to receive was, “Well, I don’t see that a sweeper has even been here. Now they definitely see
Bucher Municipal is the largest manufacturer of cleaning equipment in the world. Bucher Municipal North America, Inc. specializes in pure vacuum, regenerative air, and mechanical truck mounted sweepers, as well as compact and mid-vac pure vacuum sweepers. What’s most important to us is what is most important to you. Helping you choose the best fit for your street sweeping program. To learn more please request your free copy of the industry report: The 5 Things You Must Know Before Buying a Steet Sweeper at https://www. buchermunicipal.com/us/en By: Matt Starnes, Product Marketing Manager for Bucher Municipal North America, Inc.
that we’ve been there, and get the job done.” Don’t waste time and money. Instead, listen and learn more about Above & Beyond Hydroseed’s unique street sweeper application and the solution they found with Bucher’s pure vacuum street sweeper! Here’s the link to the entire interview on the Sweepers & Tankers Podcast: https:// sweepersandtankers.libsyn.com/john-dewitz-ofabove-beyond-hydroseed Also available to listen on Apple Podcast, Spotify, and other major podcast services.
About Above & Beyond Hydroseed
Keep your projects looking good with our street sweeper. Our specialized sweeping truck is built to remove a
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TARGET CLASSES • Power Sweeping • Porter Service • Catch Basin Service
AVAILABLE COVERAGE 4 Auto Liability Physical Damage 4 General Liability 4 Umbrella 4 Workers Compensation
4 Property/Equipment 4 Employee Benefits 4 Payroll/HR Services 4 Surety Bonds
SEE US AT BOOTH 839
WORLD INSURANCE IS PROUD TO PRESENT Our Exclusive National Power Sweeping Insurance Program Contact Scott Cerosky at 800-660-6934 ext 355 scottcerosky@worldinsurance.com w w w. na sweeper.co m
J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 23
ADVERTORIAL
Schwarze Celebrates 50 Years of Service! After 50 years, the consistently extraordinary quality of Schwarze products and service has made the manufacturer an American business institution. The brand is renowned in the commercial pavement sweeping industry. The organization has cultivated an internal culture of deep team commitment to its mission and an utterly customer-centric environment. Schwarze’s continuous innovation to solve problems for their users and the company’s unique service model of 100% accessibility has inspired its customers to an unmatched level of loyalty and enthusiasm in helping promote the famous supplier in the pavement sweeper market.
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50 YEARS OF INDUSTRY LEADERSHIP!
For the full story of the great company’s history, culture, future plans, and leadership, Jim Adair, Schwarze Director of Product Management, is, by all accounts, the go-to source. He shares with NAS the knowledge of why only Schwarze has exceeded expectations at such a sustained rate for over five decades in the national market.
Bob wanted to create a sweeper that was simpler so that people could get it repaired or parts to repair it from local sources.
simpler so that people could get it repaired or parts to repair it from local sources. Then, Jim says, things took off from Bob’s plan to solve that problem. He goes on to explain that in 1974, Bob Schwarze
Jim Adair has been with Schwarze for about 47
started with rudimentary parking lot sweepers he
years. He came on board not long after the startup
developed into low-dump machines that would go
and has significantly contributed to the Schwarze
into landfills and then high-dump machines that
team and customer experience through the many
would offload into dumpsters. In ‘86, he started
years. Jim offers all stakeholders unique insights
making sweepers for streets and runways.
into the company’s continuing success. First, looking
Jim recalls that Bob did advertisements, such as,
back, he explains that the company founder, Bob
“There’s a gold mine in your backyard,” and, “Be your
Schwarze, started out as a contractor working with
own boss,” among others. As a result, there were lots of
machines that were designed for street sweeping.
mom-and-pop start-ups by people getting into their
Jim knew the Schwarzes before Bob started the
own businesses with Schwarze sweepers.
company. He recalls that Bob’s first sweeper was
SCHWARZE BECOMES A PUBLIC COMPANY
an MB (mechanical broom). A lot of the parts were
In 2000, we were looking to go public or become
proprietary. Bob wanted to create a sweeper that was
part of a public company, and the Alamo Group continued on page 26
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 25
(ALG) had a lot of the same ideals as we did. So, it
high-speed runway sweepers, to highway sweeping
felt like they were a good match, and we became a
vehicles, we’ve built every type of sweeper and still
public company through Alamo’s acquisition. With
have the most diversified product offering today.
Alamo’s backing and support, Schwarze continued
SCHWARZE LEADS THE INDUSTRY IN INNOVATION
to grow the contractor based sweeper business that
Jim sums up the Schwarze company’s enduring
it was well known for and expanded
philosophy through the years: Basically,
business to city, state and federal
we’re just listening to the customer’s
entities.
needs and trying to provide a solution
We were the first company Alamo
rather than just a product. We’ve always
bought that wasn’t involved in
tried to maintain consistency in terms of
tractors. They wanted to acquire
innovating. We’re always looking for how
companies that maintained the right of way. (Jim is
we can best provide a solution for the customers.
talking about maintaining the literal right of way on
Sometimes from bottom-up design and sometimes
roads through towns.) Alamo also acquired Super
from modifications to products we already make
Products, a manufacturer of catch basin cleaners, as
(customizations).
well as NiteHawk, now a Schwarze sister company.
In 1988, we acquired Aaplex and as part of that
From a sweeper on the back of a pickup truck to
company we obtained what was initially the A7000.
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With the M6000, we started with a clean sheet design, listening to what customers want in a mechanical sweeper. We continued to listen to our customers and note where we could make improvements to the sweeper and we redesigned the M6000 to what it is today, the M6 Avalanche. We redesigned it and it became the A7 Tornado. We’ve developed a lot of regenerative air and mechanical sweepers. In 1992, we acquired Murphy Machinery, made modifications to their model, and it became the M5000 by Schwarze.
Avalanche passes a test in which we pick up over
With the M6000, we started with a clean sheet
8,000 pounds of sand in 64 seconds.
design, listening to what customers want in a
Our customers can probably expect another
mechanical sweeper. We continued to listen to
announcement of something exciting between now
our customers and note where we could make
and then. We tried pressing Jim to explain, but he
improvements to the sweeper and we redesigned
kept the specifics under wraps. So, look for a big
the M6000 to what it is today, the M6 Avalanche.
reveal this year from Schwarze in addition to the new
The M6 Avalanche is produced as a twin, single and
electric Avalanche line!
compressed natural gas (CNG) engine sweeper. We
Yet another transformative equipment change
have an all-electric version being currently tested.
by Schwarze has disrupted the industry. The
The M6 Avalanche EV is slated to roll out in late 2024
manufacturer has gone from a dual motor to a
or early 2025.
single engine that runs everything off the chassis
Sweeping performance is something we’ve taken
engine. Jim explains, we started with over 90% of
pride in for many years. Our parking area sweepers
our machines with twin-engines and now we have
have long been known for picking up a solid brick,
over 90% single-engine sweepers. The single-engine
and our high-speed runway sweeper can pick up 70
option is becoming more and more popular. People
pounds of sand in two-and-a-half seconds. The M6
like the simplicity of having one engine. continued on page 28
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 27
the truck to do and they’ve always had a truck that worked really well. We still run mostly Schwarze.
Jose Moore Moore Clean LLC, San Antonio TX We’ve been in business here for about 23 years in San Antonio, and we have tried almost all the brands. What stands out to me about Schwarze is the customer service. If I call, someone is going to pick up the phone. If I need a part, and they don’t have it there, they’ll go out and find it. We run 17 Schwarze sweepers. Anyone who says they’re You’ve just got one engine to maintain, one set of filters you’re maintaining, etc. Plus, it saves sweeper truck owners the costs of the auxiliary engines, which have gone up so much, and the additional emissions
perfect is a problem for me. I don’t believe in that. But I do believe in customer service, and they’re the elite in customer service. It’s hard for me to ignore that.
regulations testing. The single-engine solution
Freddy James, Big Easy Parking Lot Maintenance, LLC, New Orleans LA
minimizes that set of concerns for operators.
I have used Schwarze sweepers since 2001. The
SO, WHAT DO SCHWARZE CUSTOMERS SAY AFTER 50 YEARS?
customer service has been just amazing. When I
Now all these decades after Bob Schwarze launched his humble startup, Schwarze customers offer the most meaningful assessment of the supplier’s performance record over the past half-century. Below are some statements gathered from long-time Schwarze customers serving major markets:
Warren Burge, Clean Sweep, Baton Rouge LA I’ve been in the sweeping business for about 35 years. Our first sweeper was a 347 Schwarze
call them, a human answers the phone, which is really great. Since I bought that first Schwarze, I’ve found that not only was I buying the best sweeper out there, but they’ve helped me so much it’s been like having a new family. Not only do I have their work numbers, but their personal cell numbers. I’m nowhere near their biggest customer, but they treat me like I am. I can’t say enough about them because they’ve always been right there for me.
back in 1997. Over the years, I’ve developed a
Guy Macauda, GJM Construction & Maintenance, Boston MA
relationship with them. We did mostly parking
I’ve been pavement sweeping for about 20 years.
lot and construction sweeping. It’s convenient to
Ever since I switched to Schwarze Industries I’ve
have all the parts interchangeable, so I like to stick
always been able to reach a live person when I need
with one brand. Schwarze has always taken care
parts, etc. The sales rep always returns my phone call
of what they’ve sold. I have had a long and strong
right away if I have a question about maintenance,
relationship with them. You tell them what you need
etc. And they’re very easy to talk to. When I need
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meant doing it overnight to keep my trucks running.
I’m a big fan of Schwarze,
My Schwarze sales rep keeps me informed when they’ve got deals running. The customer service is
the way they do things, the way they
very helpful. If I have a problem, I can always count
take care of me. I’m always treated
on them, and the parts department can usually get
more like a good friend than a
Chris King, King Enterprises of Eastern NC, Inc., Raleigh-Durham NC
customer. They go out of their way to
I have literally grown up in the sweeping industry. I
help even though I’m not a
was riding in sweeper trucks before kindergarten. I’m
huge company.
had, there’s always been something we could do to
me what I need overnight and keep me running.
56 years old now. For every kind of sweeper we’ve make them work better. But the current generation
equipment, when it’s down, they can produce it really
of Schwarze updraft, super-updraft, and Vortex
quickly. In the past, I’ve worked with other sweeper
sweepers are at the pinnacle of sweeper efficiency. I
manufacturers and they didn’t have parts ready to
cannot do anything to improve them. We have had
go. Schwarze has all the parts for the equipment, so
almost no issues. But whatever minor things we have
their assembly line is always moving. They’re always
had come up, they took care of them right away.
making something.
Mike Pate, Pateco Services, LLC, Atlanta GA
WHAT DISTINGUISHES THE SCHWARZE BRAND AFTER 50 YEARS?
I’m a big fan of Schwarze, the way they do things,
The theme that clearly emerges from the customers’
the way they take care of me. I’m always treated
comments is that Schwarze’s equipment and service
more like a good friend than a customer. They go
quality stand out very distinctly in the industry.
out of their way to help even though I’m not a huge
That collective customer experience outcome aligns
company. So, many times over the years, they’ve
ideally with Schwarze’s expressed philosophy and
helped me with parts and information. I’ve got all
straightforward formula for success the team has
the personal cell phone numbers for everybody over
applied over these 50 years. It’s always been about
there, in sales, management, and parts. That’s why I
consistently delivering the market’s best sweeper
won’t go anywhere else.
products to meet customers’ specific needs and
Carl Gardner, Griffin Parking Area Maintenance, Inc., Tampa FL
incomparable customer service.
Dealing with Schwarze over the years (since 2006), they’ve worked very well with me. I’ve gotten some very good information from them when my trucks needed work. They’ve sent information even if it
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 29
BUSINESS CORNER
I N D U S T RY N E W S
Best Equipment Maintenance Strategies
A S S O C I AT I O N I N S I D E R FOR PROLONGED LIFESPAN AND COST SAVINGS
INDEX
SPOTLIGHT
Our job as street sweeping and paving contractors is vital to the environmental health and aesthetic quality of our society. As such, we have to be devoted to ensuring that we deliver excellent service to the constituencies that we serve. In order to do this, we need to maintain our equipment effectively. Proper maintenance of your service equipment not only makes you outstanding in your service delivery but also protects you from incurring unnecessary extra costs in repairs and equipment replacement.
3 0 NORTH AMERIC AN S WE E P E R JA NUA RY 2024
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I
n this article, we will be sharing maintenance strategies that have been proven to prolong the
lifespan of our equipment and save costs. These strategies include: ROUTINE MAINTENANCE
No matter how efficient or sophisticated a machine is, you need to ensure that you keep it in good shape. This includes periodic checks that assess that the equipment is still functioning optimally and is
When it comes to the management of street sweeping and paving equipment, there are already established regulations and guidelines ... These regulations are designed to optimize our
not missing or possessing a defective part. Routine
machines and their
maintenance can also include scheduled servicing
performance safely.
and regular cleanup. Incorporating these activities into your operations
This shouldn’t be done for only the newbies. Your
will help you keep your equipment working
more experienced staff can also benefit from
comfortably at its highest level. It will
such programs, as they can reinforce their already
also help you spot faults and potential problems
established knowledge of the use of your equipment
with your equipment faster. Early detection of
and even learn new things.
faults can make doing repairs cheaper than they
When your workers are conversant with the
might have been if you had discovered the faults
proper handling of your equipment, they will be
later. This minimizes operational costs and is
empowered to bring out the best performance
highly recommended.
from these machines and also know how to operate
TRAINING AND RETRAINING
them safely. This will help your business deliver
It’s been said that a tool is only as effective
quality services and protect your equipment from
as its wielder. To be able to get the most out of
misuse, as well as improve your cash flow and
your equipment and use it to carry out your
reduce your operational costs.
desires efficiently, you need to ensure that
COMPLIANCE WITH REGULATIONS
both you and your staff are properly trained on how
When it comes to the management of street
to use it. This can be done through the
sweeping and paving equipment, there are already
routine organization or attendance of training
established regulations and guidelines on how to
programs such as workshops, seminars and courses.
use certain pieces of equipment. These regulations
continued on page 32
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 31
PROPER INVENTORY MANAGEMENT
As we go about our all-important business of maintaining our streets and pavements, we must keep our business operations in order and our equipment in perfect condition. We must be
Another effective strategy in equipment maintenance is having a good inventory. An inventory is a system that enables you to keep a record of all that you have. An efficient system of inventory will incorporate several components, such as regular audits, usage monitoring, comprehensive equipment and parts catalogs and an effective tracking system. Having an efficient inventory management system
vigilant and proactive, watching
enables you to be proactive. You will be able to
out for potential faults in our
keep track of what you consume easily and stock up strategically. You will also be able to effectively
machinery and putting measures
predict which equipment needs maintenance and
in place to fix them even before
plan early for it before it begins to develop faults.
they occur.
Good inventory management can also guide you in making plans for emergencies through the purchase of spare parts and equipment in
include but are not limited to emission standards, safety protocols, noise regulations, weight limits, road restrictions, operator qualifications and waste disposal guidelines. The parameters guiding these regulations are developed and enforced by manufacturers as well as governmental and nongovernmental regulatory agencies. These regulations are designed to optimize our machines and their performance safely. Conformance to these regulations can increase the lifespan and improve the performance of your equipment.
3 2 NORTH AMERIC AN S WE E P E R JA NUA RY 2024
response to unexpected breakdowns. This reduces your downtime and will prove cost-effective in the long run. EMPOWERING YOUR BUSINESS SUCCESS THROUGH PROACTIVE EQUIPMENT MAINTENANCE
As we go about our all-important business of maintaining our streets and pavements, we must keep our business operations in order and our equipment in perfect condition. We must be vigilant and proactive, watching out for potential faults in our machinery and putting measures in place to fix them even before they occur. Practicing the strategies discussed above will definitely increase the lifespan of your equipment
Vi si t Us
and save you operational costs. These will definitely play a huge role in the success of your business. So take that much-needed step and
https://www.huyett.com/blog/how-to-reduce-maintenancecosts https://veritekglobal.com/blog/6-ways-regular-maintenance-can-help-prolong-equipment-life/
implement these strategies today. For more tips on how to keep your street sweeping or paving business thriving, subscribe to the North American Sweeper Magazine today!
Sources https://www.forconstructionpros.com/pavement-maintenance/sweepers/article/20859556/10-sweeper-maintenance-tips https://ezo.io/ezofficeinventory/blog/equipment-maintenance-best-practices/ https://gocodes.com/preventive-maintenance-benefits/
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 33
BUSINESS CORNER
I N D U S T RY N E W S
2024 Growth Indicators for Small Businesses
SPOTLIGHT Your small commercial sweeping business has withstood the test of the early 2020s, a stellar achievement. Your company survived the extreme impacts of COVID, the resulting economic crisis, and here you are, still afloat after these years
A S S O C I AT I O N I N S I D E R
INDEX WHAT CAN I EXPECT IN BUSINESS GROWTH IN 2024?
What’s in store for 2024? Intuitively, we can easily enough make some correct assumptions about what kinds of general conditions are conducive to business growth, e.g., low interest rates, low inflation, a strong labor market, viable environmental conditions, reasonable transport/ fuel costs etc. Of course, sustained high B2C and
of stubbornly resistant national
B2B and consumer activity is about demand, which
recovery. Maybe you’re seeing
is affected by income and cost factors. Let’s look at
some promising hints of a better
how things have shaped up leading into 2024.
2024 but are still puzzled trying to
KEY INDICATORS OF STRONG SMALL BUSINESS GROWTH POTENTIAL
figure out projections and finalize
You may wonder how to even start to understand
your quarterly planning. Here is
what to expect in terms of the potential financial
some helpful data, information,
trajectory of your small commercial sweeping
and advice from the best US sources for predictions of business growth potential over the coming year.
business through 2024. First, it makes sense to weigh the various key factors that combine to form the right or wrong overall conditions for generating growth. continued on page 36
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 35
BUSINESS CORNER
The leading economists agree that a strong
The labor market continues to show its resilience
economy is the biggest sign of good potential
going into 2024, with the national unemployment
for business growth during any given period.
rate rising a mere 3.8% and the Fed projecting a U.S.
Good economic conditions are defined as periods
unemployment rate of just 4.1% through 2024. That’s
during which the economic indicators are positive
significantly under the country’s long-time average
and the economy is expanding. Conversely,
of about 5.7%.
conditions are considered bad when an economy
The U.S. economy is predicted to grow at a rate
is stalling, i.e., not gaining growth, but rather
of 1.5% in 2024, compared to the 2.4% rate in 2023.
contracting, shrinking.
So, per Forbes, the national economic growth rate
I N D U S T RY N E W S
A S S O C I AT I O N I N S I D E R
Particular key economic
is slowing. But it’s still
Indicators that contribute to generally Sa P O T L Istrong G H Tor weak
Although the risk of
INDEX
economy include good or
new increases in inflation
bad rates of unemployment,
looms over early 2024,
inflation, and home construction. These and other prediction factors lead to
the consumer price index
growing. INFLATION RATE EXPECTATIONS FOR 2024
Although the risk of new increases in inflation looms over early 2024, the consumer
is currently far below its
price index is currently far
record 9.1 high of
below its record 9.1 high of
adjustments in the consumer confidence index, which gauges optimism. All of these
mid-2022.
and is one of the biggest
the country’s Gross Domestic Product (GDP). Barring
natural disasters, etc., good and bad states of the national economy tend to be cyclical. SO, WHAT IS THE OUTLOOK ON GROWTH CONDITIONS FOR 2024?
3.1 rate is still higher than the Federal Reserve’s 2% goal
contribute to the outcome in
surprise disruption by, for example, the pandemic,
mid-2022. But, the existing
concerns expressed by small business owners. Jerome Powell, Federal Reserve Chairman has stressed that the positive news on the inflation rate does not mean that the struggle to rein in price increases is over and that the way forward is not a
USA Today finds that, “there’s no question the U.S.
certainty.
economic outlook has improved throughout 2023,”
Wells Fargo economists have assessed that the
but also emphasizes that this does not mean 2024
continuing inflation and increased interest rates used
will be a risk-free year for the country. The Federal
in attempts to mitigate it remain a risk and that as
Reserve predicts that GDP growth will slow in 2024
long as inflation is not under control it is too soon to
to about 1.5%, slow, yes, but still on an upward track.
assume the country is no longer at risk.
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INTEREST RATES
The Federal Reserve’s campaign of increasing interest rates through last year appears to have helped lower the inflation rate and avoid a definitive recession. In
In 2023, business owners had to work within an increasingly difficult credit
mid-December 2023, the agency signaled that three interest rate cuts could be implemented in 2024. Powell spoke encouragingly in a 2023 year-end press conference. The S&P 500 neared a record high and the Vix Index, carefully monitored by Wall Street as its “fear” trigger, was lower than at any point since the onset of the pandemic in 2020. Inc. magazine points out that this is a U-turn from
market. A Fed survey found that in early Q3, around a third of US banks implemented more stringent standards for lending to businesses with under $50 million of annual sales revenues.
early 2023, when top US economists were warning of “the most anticipated recession in U.S. history.” At that time, entrepreneurs were reportedly “feeling
to businesses with under $50 million of annual sales
sullen” about the economy and potential for
revenues.
their businesses over the coming periods. But,
The survey also revealed that 87.5% of US banks
ultimately, the widely feared sharp decline didn’t
reported that at that time they held “a less favorable
occur.
or uncertain outlook.” Consequently, only 13% of
Notwithstanding a skeptical public, now, at the
loans were approved for small businesses by large
start of 2024, government economists and business
banks (assets over $10 million). Unfortunately, that
owners express surprise at the continuing strength
situation will probably not improve in 2024, per the
of consumer spending, labor markets, and economic
Fed.
growth. However, again, even with inflation
ECONOMIC EFFECT OF WORKER SHORTAGES IN 2024
slowing and job growth strengthening, Powell has
The US Chamber of Commerce reported that the
emphasized that it’s much too soon to assume all will
economy had grown more than 5% by Q3 2023 and
be sound through 2024 and has warned businesses
was on track to grow an additional 1% by the end
to be aware of obscure risks.
of Q4. But, consistent with the consensus across the
TIGHTENING CREDIT CONDITIONS
field of the nation’s top economists from government
In 2023, business owners had to work within an
and academic institutions, the Chamber projected
increasingly difficult credit market. A Fed survey
slowing growth in 2024, topping out between only
found that in early Q3, around a third of US banks
0.2% and 0.4% in Q2 and Q3 of this year. That’s well
implemented more stringent standards for lending
below those periods in 2023. continued on page 38
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BUSINESS CORNER
However, Chamber experts assert that the worker
due to escalating interest rates. For example, Wells
Ishortage N D U SwillT effectively R Y N Elimit W Sthe extent to which
Fargo economists argue that real GDP growth will be
the economy will slow down because job openings
“subpar at best.”
will remain much higher than the nationwide total
Others even predict a downturn, citing the
number of unemployed workers. Further, wages have
dissipation of effects from the pandemic stimulus.
continued to increase sharply and are expected to
They further argue that, additionally, the
continue rising while the unmet demand for workers
government’s current measures like the Inflation
remains so high.
Reduction Act and the Chips Act cannot be expected
STOCK MARKET INDICATORS
to impact the overall economy to the same extent.
A S S O C I AT I O N I N S I D E R
Wall Street investors widely
GLOBAL ECONOMIC INDICATORS
express the optimistic outlook that the national economy will
The IMF predicts
For those who prefer to include
a “soft landing” Sbenefit P O Tfrom LIG HT
INDEX that advanced economies
the broadest possible view of
with the business sector sidestepping what had appeared
will slow from 2.6% in
to be a threat of impending
2022 to 1.4% in
recession. That optimism is said to have boosted all corners of the stock market.
2024, to some extent due to tightening
In addition to growth of just
policies.
the US projections for 2024, here is the best-informed global perspective. The International Monetary Fund offers a baseline prediction of global growth. The agency projects that it will slow from
the mega tech corporations,
3% in 2023 to 2.9% this year
pharmaceuticals, and home
(2024). That’s below the last 20-
construction stocks, among others, escalated in
year average of 3.8%.
value during 2023. “The U.S. economy is looking
The IMF predicts that advanced economies will slow
increasingly rosy,” per Bank of America and Goldman
from 2.6% in 2022 to 1.4% in 2024, to some extent
Sachs experts’ predictions for 2024.
due to tightening policies. Developing economies
THE TELLING ECONOMIC LEAD-IN FROM 2023
are expected to decline slightly in growth rates from
Growth across the national economy stayed strong
4.1% in 2022 to 4% through 2024 (as the agency also
through year-end 2023, even with inflation and the
had predicted for 2023).
Fed’s interest rate hikes. In Q3, the GDP rose 4.9%
Global inflation, per the IMF, can be expected
from the previous year — faster than in any period
to fall from 8.7% in 2022, and 6.9% in 2023, to
since Q4 2021. However, some experts predict that
5.8% in 2024. The agency asserts that this is to be
the growth rate will slow or even stop in early 2024
the result of stricter monetary policies coupled
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with decreasing commodity prices across the international
University of Minnesota research has concluded that a
marketplace. The IMF finds that
normal cycle of economic expansion and contraction takes
inflation can be expected to decline
around 3-5 years but can be longer.
gradually and reach targeted levels in 2025 at the earliest. NATIONAL ECONOMIC CYCLES
University of Minnesota research has concluded that a normal cycle of economic expansion and contraction takes around 3-5 years but can be
TRUE REGENERATIVE AIR SWEEPING !
longer. The stages of the cycle are prosperity, recession or (infrequently) depression, and recovery. Prosperity is another word for expansion. It happens during lower unemployment, which brings higher per capita incomes, which triggers more consumer
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spending. That, of course, triggers increased business production (a.k.a. growth). Then, things eventually wind down again. GDP slacks, unemployment starts to rise again, which means
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consumers start spending less, and business income is lower. The shrinking demand for goods over multiple quarters triggers decreased production (a.k.a. recession). MAJOR BUSINESS ENVIRONMENT CHANGES TO EXPECT IN 2024
As you form your strategic growth plans for 2024, keep in mind these expected
continued on page 40
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J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 39
BUSINESS CORNER
changes to the general business environment around
The US Chamber of Commerce recommends taking
you:
inspiration from the published leading experts
n Your local and national competition is likely to
but getting professional advice on your particular
I N D U S T RY N E W S increase.
situation before making major financial moves.
n In the digital environment, opportunities transcend
TECHNOLOGY’S ROLE IN 2024 BUSINESS GROWTH
geographic boundaries, state lines, and even
Artificial Intelligence (AI) use throughout the small
national borders.
business subsector is expected to grow rapidly in 2024. Major applications in marketing, sales, customer
n Business owners who focus on a unique niche and provide the best customer service and personalized
A S S OHR,Cand I AT ION IN S I D EinR service, logistics, automating processes
products and services are most likely to stay
general operations will enable small and midsize
relevant and prosper.
companies to reduce human error, save time, preserve resources, and more. These added efficiencies will
n Customers will continue to take more control of their proverbial journeys with suppliers. Operators
bolster productivity, increasing profits and growth
customers Swho P Oprovide TLIG H T with more information to
potential.
help them control their involvement in the business
Further, small businesses can be expected to add
relationship will excel.
Augmented Reality (AR) and Virtual Reality (VR)
INDEX
continued on page 42
SEE US AT BOOTH 118
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BOOTH #540
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SEE US AT BOOTH 638
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BUSINESS CORNER
I N D U S T RY N E W S
...small businesses can be expected to add Augmented Reality (AR) and Virtual Reality (VR) technologies in 2024 to benefit customers with more immersive experiences. SPOTLIGHT
technologies in 2024 to benefit customers with
prepping for increasing inflation in 2024. n 59% are raising their prices on at least some products and services. n 35% are investing in programs for employee retention to minimize new hiring expenses.
AS O C I AT I O N I Nspending S I D Eand R n 57% areSslashing non-essential focusing on controlling their budgets. n 39% are leveraging free resources to help manage day-to-day operating costs. n 37% are stocking inventory in periods of lower prices than expected in future months.
INDEX
more immersive experiences. Uses in commercial
ADVICE FOR SMALL BUSINESS GROWTH IN 2024
pavement sweeping businesses may be more
Basic recommendations for small business owners in
applicable than expected.
2024 include:
SMALL BUSINESS OWNERS’ PERSPECTIVES ON 2024
n Expect the digital transformation to impact the
Verizon offers some insights for small business
small business environment in 2024 and develop
owners who have been worried about the condition
your team’s digital marketing and web analytics
of the national economy. First, the tech giant’s
skills.
research indicates, “You’re not alone.” A staggering
n Have an effective online presence. Optimize your
90% of respondents who own small to midsize
website for search (SEO), develop active social
businesses express that concern. On the upside, 54%
media accounts, and/or launch a mobile app,
report that they also expect their businesses to do
whatever helps your customers find and engage
“much or somewhat better” this year (2024).
with your business.
Why are they simultaneously worried about
n Remember the purpose of the digital
the external economy and optimistic about their
advancement of the business sector is not
business’s internal financial potential? Because
to have more technology, it’s to update your
small business owners are positioning themselves
capabilities for connecting with your customers.
by taking steps to offset the impacts of inflation
n Small businesses will continue remote
and reduce financial strains on their companies.
operations. A global transition to more flexible
These are a few ways small business operators are
remote work environments was brought on
continued on page 44
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WE CAN CREATE A RENTAL PROGRAM TO ALIGN WITH SWEEPING CONTRACTS YOU HAVE WITH YOUR CUSTOMERS
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by the COVID pandemic. It has led companies
n Sustainability is now “critical to today’s customer.”
to continue using remote and/or hybrid work
78% say they prefer to do business with
models for at least some employees because it:
companies that share these values.
4 Cuts overhead costs.
n Cybersecurity is essential. B2B consumers want
4 Removes geographic limits.
to know that their information is secure and
4 Allows the use of digital platforms and tools
responsibly managed.
to perform work. 4 Enables offering 24/7 service and other work. 4 Allows greater agility in providing solutions. 4 Makes businesses more adaptable to market changes. 4 Develop your company ethos to prioritize values over profits. Yes, you read that right. More B2C and B2B customers are prioritizing social and environmental impact in their decision-making. 2024 is predicted to be a year of increasing brand emphasis on ethics and sustainability as consumers prove more assertively that they want to work with conscientious suppliers.
BOTTOM LINE ON THE 2024 SMB GROWTH OUTLOOK?
In the Treasury Department’s Economic Policy team’s statement of October 30, 2023, the government spokesperson said that the United States continues to deliver strong economic growth. Labor markets have rebounded to a post-COVID record high participation level. Inflation has continued trending lower. There was very encouraging GDP growth in the second half of 2023, accelerated by robust household spending and building private business inventories. The fast growth in Q3 2023 will likely slow over the upcoming quarters of this early new year, even
SMALL BUSINESS ADMINISTRATION HELP
while the economy continues growing. GDP growth
The SBA in your area offers an excellent resource for
is expected to slow to 1-1.5% through 2024.
guidance and information to help you. The US SBA
According to the Treasury Department, if the
outlook for 2024 includes points:
slowdown occurs, it may simply indicate that the
n 91% of small businesses using AI for marketing
country’s supply and demand are becoming more
and operations say it’s made them more
favorably aligned and that inflation pressure is
successful.
lessening. And that would signal that price growth
n Soft skills requiring emotional intelligence
can be accomplished without those businesses that
are essential for a positive customer experience
are attempting to grow contributing to an increased
with your business. Cultivating strong
risk of an economic recession.
interpersonal skills is as important as technology,
The point for small business operators looking to take
per the SBA. There’s a “customer experience
advantage of growth opportunities in 2024 appears
economy” in which you must succeed to grow and
to be to move cautiously. Keep an eye on external
stabilize your business in your market over time.
economic conditions. Control spending and worker
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attrition. Put the appropriate technologies in place. Focus on your company culture and the quality of your customer engagement. And take the other necessary steps outlined in several of the sections above to ensure you can compete successfully as you scale your operations in 2024. .
Resources https://open.lib.umn.edu/exploringbusiness/chapter/1-6-measuring-the-health-of-the-economy-2/#:~:text=During%20 prosperity%2C%20the%20economy%20expands,%2C%20however%2C%20things%20slow%20down. https://www.uschamber.com/economy/what-to-expect-fromthe-economy-in-2024#:~:text=Growth%20is%20projected%20 to%20slow,the%20third%20quarter%20of%202023. https://www.usatoday.com/money/blueprint/investing/economic-outlook-2024/ https://www.forbes.com/sites/ankitmishra/2023/12/18/leadingexperts-weigh-in-on-growing-the-us-economy-in-2024/#:~:text=As%20a%20result%2C%20U.S.%20economic,1.4%25%20for%20 the%20same%20years.
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https://www.inc.com/ali-donaldson/7-major-economic-risks-facing-small-business-in-2024.html https://www.imf.org/en/Publications/WEO/Issues/2023/10/10/ world-economic-outlook-october-2023 https://www2.deloitte.com/us/en/insights/industry/financial-services/financial-services-industry-outlooks/banking-industry-outlook.html https://www.bls.gov/opub/mlr/2015/article/the-us-economyto-2024.htm https://www.census.gov/economic-indicators/ https://www.bea.gov/ https://home.treasury.gov/news/press-releases/jy1850 https://www.verizon.com/business/resources/articles/3-tips-forsmall-business-success-in-2024/#:~:text=If%20you’re%20worried%20about,or%20somewhat%20better%20in%202024. https://www.uschamber.com/co/start/strategy/small-businesstrends-to-know https://www.sba.gov/blog/2023/2023-11/these-small-businesstrends-look-shape-2024
J A N UA RY 2 0 2 4 N O R T H A M E R I C A N SWEEPER 45
JANUARY 30 – FEBRUARY 1, 2024
FEATURED EXHIBITORS 1-800-SWEEPER
NORTH AMERICAN POWER SWEEPING ASSOCIATION
1-800-SWEEPER is a nationwide service network of independently owned power sweeping companies. Our organization brings sweeping companies from coast to coast under a unified marketing and service structure. Participating 1-800-SWEEPER partner companies provide parking lot sweeping, street sweeping and a variety of construction sweeping. Booth # 1100
NAPSA is a community of power sweeping professionals. We network, educate and facilitate benefits that will improve the members bottom line and help their business grow! Booth #638
ELGIN SWEEPER COMPANY
OAKMONT CAPITAL SERVICES, LLC
Elgin Sweeper Company is the leading manufacturer of sweepers for municipal, contractor, airport, and industrial sweeping needs. Elgin Sweeper offers the world’s broadest selection of street sweepers including mechanical, vacuum, and regenerative air models. Since introducing the world’s first motorized mechanical sweeper in 1914, Elgin Sweeper has brought its sweeping technology to customers worldwide. Booth #844
Oakmont Capital Services, LLC, headquartered in West Chester, PA, with an office in Albany, MN is a fast, affordable, reputable solution to financing. Founded in 1998 by Joe Leonard, CLFP and Megan Zoba, Oakmont Capital Services (OCS) is an independent lender, providing commercial equipment financing and working capital throughout all 50 states. Booth #737
M-B COMPANIES
ODRA ROAD SWEEPERS
The origins of M-B Companies, Inc.’s date to 1907. The company was formed by three German craftsmen, brothers Otto and Fred Meili and Paul Blumberg. From high-traffic freeways to airport runways, MB brings an economical outlet for governments and road marking contractors to supply the needs of the ever-growing road and airport systems. Booth #946
At ODRA, we manufacture chassis mounted mechanical road sweepers. These road sweepers are robust and reliable machines that feature high fuel efficiency and low operational cost. Our sweepers have been improved and perfected for over 15 years and have shown extensive success with both municipalities and private contractors as being reliable, simple build, easy to operate and very versatile. Booth #619
NITEHAWK SWEEPERS
SCHWARZE INDUSTRIES
NiteHawk builds and sells the highest quality sweepers on the market, but it’s not just our sweepers that make us who we are. We have a passion for helping our customers succeed and grow successful businesses. We are committed to making your priorities our priorities, and we’ll continue to provide you with the best products, warranty, and service.
Schwarze Industries has been committed to providing an exceptional level of customer support, offering one of the most comprehensive sweeper lines in the sweeping business, including models for parking area cleaning, industrial sweeping, mall and shopping center sweeping and stormwater runoff management.
Booth #118
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Booth #625
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HENRY B. GONZALEZ CONVENTION CENTER, SAN ANTONIO, TX
STEWART-AMOS SWEEPER CO.
VICTORY SWEEPERS INC.
Stewart-Amos Equipment Co. builds a fleet of “effectively simple” street sweepers both mechanical and regenerative air. With 9 models to choose from, many with non-cdl ratings, we can provide you with sweepers that are easy to troubleshoot and maintain. Our rugged and highly maneuverable sweepers offer maximum up time and a low operating cost. Booth #717
The ROOTS MULTICLEAN, Inc. VICTORY SWEEPERS DIVISION was established in 2017. For over 25 years the parent company, ROOTS MULTICLEAN LTD., India, which manufactures & sells a complete range of roadway and floor cleaning solutions, has emphasized products that help build a more hygienic and cleaner world. Booth #1007
TYMCO
WORLD INSURANCE ASSOCIATES
TYMCO Manufactures of Regenerative Air Sweepers. Environmentally friendly sweeping on paved or concrete surfaces. This true Regenerative Air System is equally efficient in wet or dry conditions. TYMCO’s are designed for low maintenance. This allows them to maintain your sweeping schedules.
A Pavement Maintenance Specialty Insurance program, specifically for contractors who perform pavement maintenance-related services. We offer all lines of coverage and have over 30 years’ experience in Underwriting, Loss Control, and Claims Services tailored to your industry. Booth #839
Booth #830
BUILT TO BETTER CONTRACTORS LIKE YOU! PAVE/X Pavement Experience is the definition of work hard, play hard! This new, exciting event is designed to enhance your business through a full three-day schedule. Our agenda covers fun and engaging networking opportunities, ample time on the show floor to view new products and equipment and over 60+ hours of educational offerings to learn from industry experts.
We hope you can join us in 2024 for our kick-off show in San Antonio!
www.pavexshow.com
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TAMPA CONVENTION CENTER TAMPA, FLORIDA CONFERENCE: JANUARY 23-25, 2024 EXPO: JANUARY 24-25, 2024
FEATURED EXHIBITORS NITEHAWK SWEEPERS
SCHWARZE INDUSTRIES
NiteHawk builds and sells the highest quality sweepers on the market, but it’s not just our sweepers that make us who we are. We have a passion for helping our customers succeed and grow successful businesses. We are committed to making your priorities our priorities, and we’ll continue to provide you with the best products, warranty, and service.
Schwarze Industries has been committed to providing an exceptional level of customer support, offering one of the most comprehensive sweeper lines in the sweeping business, including models for parking area cleaning, industrial sweeping, mall and shopping center sweeping and stormwater runoff management.
OAKMONT CAPITAL SERVICES, LLC
TYMCO
Oakmont Capital Services, LLC, headquartered in West Chester, PA, with an office in Albany, MN is a fast, affordable, reputable solution to financing. Founded in 1998 by Joe Leonard, CLFP and Megan Zoba, Oakmont Capital Services (OCS) is an independent lender, providing commercial equipment financing and working capital throughout all 50 states. Booth #720
TYMCO Manufactures of Regenerative Air Sweepers. Environmentally friendly sweeping on paved or concrete surfaces. This true Regenerative Air System is equally efficient in wet or dry conditions. TYMCO’s are designed for low maintenance. This allows them to maintain your sweeping schedules.
Booth #540
Booth #722
Booth #919
OLD DOMINION BRUSH COMPANY
UNITED ROTARY BRUSH CORPORATION
The ODB Company has been reliably serving municipalities since 1910 with high performing, long lasting street sweeper brooms and brushes. From street sweeper brushes and brooms, to debris and leaf collection equipment that are recognized as the highest performing and most efficient systems available.
United Rotary Brush Corporation is a manufacturer of municipal, contractor & airport runway brooms. We have over 30 years of experience in rotary broom design, manufacturing and setting the industry standard for quality, value and service. Please stop by our booth #1319 to find out how we can help you.
Booth #1038
ODRA ROAD SWEEPERS At ODRA, we manufacture chassis mounted mechanical road sweepers. These road sweepers are robust and reliable machines that feature high fuel efficiency and low operational cost. Our sweepers have been improved and perfected for over 15 years and have shown extensive success with both municipalities and private contractors as being reliable, simple build, easy to operate and very versatile. Booth #811
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Booth #1122
National Pavement Expo brings vendors and contractors together who make their living from asphalt and concrete paving, sealcoating, striping, sweeping, crack repair, pavement repair, and snow removal. NPE provides over three days to network with other paving professionals, discover new products, and attend expert-led sessions and workshops. Vi si t Us
NATIONALPAVEMENTEXPO.COM
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INDEX
Bensink.........................................................................................13 704-658-1333 / buchermunicipal.com
Safety Vision.................................................................................49 800-851-4764 / safetyvision.com
Elgin Sweeper Company................................................................7 elginregenx.com
Schwarze Industries Inc.......................................................... FC, 5 800-879-7933 / schwarze.com
R OSales D U&CService.............................................................3 T W AT C H FMIPTruck 800-927-8750 Global Sweeping Solutions............................................................2 909-713-1600 / globalsweeper.com Gregory Highway..........................................................................35 866-994-4929 / gregoryhighway.com KeyStone Street Sweeping Brooms............................................15 800-635-5238 / kpbrush.com NAPSA..........................................................................................41 info@powersweeping.org Nite-Hawk Sweepers................................................................6, 40 800-448-9364 / nitehawksweepers.com Nomad.........................................................................................BC 450-530-9873 / balaisnomad.com Oakmont Capital Services LLC......................................................6 320-844-8800 / oakmontfinance.com ODRA Sweeper.............................................................................17 844-888-6372 / odrasweeper.com The ODB Co..................................................................................51 800-446-9823 / www.odbco.com Pat’s Pump & Blower....................................................................14 800-359-7867 / patspump.com
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SEALMATE....................................................................................49 sealmate.com Sharpco Sweeper Shoes................................................................4 313-343-4328/800-372-5007/sharpcosweepershoes.com Skavin’jer Street Sweepers..........................................................50 888-652-2137 / skavinjer.com Stewart-Amos Equipment Co........................................................4 800-482-2302 / stewart-amos.com Street Smart..................................................................................43 888-653-6800 / streetsmartrental.com Sweeper Parts Sales....................................................................41 877-695-3060 / sweeperpartssales.com Trinity Highway.............................................................................45 888-323-6374 / trinityhighway.com Tymco............................................................................................39 800-258-9626 / tymco.com United Rotary Brush Corporation..................................................3 800-851-5108 / united-rotary.com Victory Sweeper...........................................................................33 844-479-3373 / victorysweepers.com World Insurance...........................................................................23 866-793-9999 Xpress Sweeping Inc....................................................................13 401-523-6116 / xpresssweeping.com
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BOOTH #1038
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