North American Sweeper - June 2022

2005-2022

JUNE 2022

INSIDE WHY YOU SHOULD AUTOMATE YOUR PAYROLL PRACTICES p.16 8 THINGS SMALL BUSINESSES NEED IN 2022 p.20

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r u o Y

SWEEPER FINANCING SPECIALISTS Elise

Jayme

Michael

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JUNE 2022 | VOLUME 17 | ISSUE 6

CONTENTS

F E AT U R E S 8

All Care Services LLC

16 8 Things Small Businesses Need in 2022 20 Why You Should Automate Your Payroll Practices 34 Index of Advertisers/Classifieds

CEO & PUBLISHER Gideon W. Smith

CREATIVE DIRECTOR Melissa Kennelly

SENIOR EDITOR Katherine Nolan

EDITORIAL MANAGER Heidi Karpinich

ADVERTISING Tracy Rodean

CIRCULATION Noah Aiden

Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@nasweeper.com North American Sweeper Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.

SUBSCRIPTIONS $15.00 per year, or by eligible request.

POSTMASTER: Please send changes to North American Sweeper Magazine P.O. Box 235, Stockton New Jersey 08559

Opinions expressed in editorial submissions contributed to North American Sweeper Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of North American Sweeper Magazine, its staff, its advertisers, or its readership. North American Sweeper Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.

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SPOTLIGHT

INDEX

All Care Services LLC Based in Kansas City, KS, All Care Services has been cleaning retail parking lots, streets, and construction sites, and more in the Kansas City Metropolitan area for over 23 years since 1999. As such, they are the only North American Sweeping Association (NAPSA) Certified power sweeping company in Kansas. They are also partnered with the Institute of Real Estate Management (IREMKC) to care for the holdings of IREMKC partnered property managers.

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All Care Services is also a member of the 1-800-Sweeper Nationwide Service Alliance... For customers in the Kansas City area, that means, when they call 1-800-Sweeper, they get access to the comprehensive care provided by All Care Services.

And of course, All Care Services offers the NAPSA certification quality guarantee to all of its business partners.

KANSAS’ MOST CONNECTED STREET SWEEPING COMPANY

All Care Services is also a member of the 1-800-Sweeper Nationwide Service Alliance.

1-800-Sweeper is a network of professional street sweeping companies and individual contractor/ sweeper-operators cleaning roads and lots in all 52 states. 1-800-Sweeper is actively seeking members, but All Care Services is one of just a few corporate members of the network.

For customers in the Kansas City area, that means, when they call 1-800-Sweeper, they get access to the comprehensive care provided by All Care Services. And of course, All Care Services offers the NAPSA certification quality guarantee to all of its business partners.

ALL CARE SERVICES’S LEADERSHIP TEAM

All Care is managed by a lean, four-person team. continued on page 10

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SPOTLIGHT

He is a dedicated family man who

INDEX

commercial sweeping and landscaping. He has an

oversees the general operations

acute understanding of the

of the company... He has an acute

importance of curb appeal

understanding of the importance of curb appeal and added value that sweeping brings.

and added value that sweeping brings.

Amy joined All Care in 2008 and handles all of the administrative level human resources and accounting

They are Chris Peters, the General Manager, Amy

needs of the company.

Kennedy, the Business Manager, Kayla Dye, the

She too has a background

Manager of Daytime Operat ions, Andrew Turner, the

in property management, having once served as a

Manager of Night Operations.

controller for a property management firm and as

Chris joined in 2018. He is a dedicated family

a business manager for a mortgage company. As

man who oversees the general operations of the

someone who is well-versed in the world of property

company. His background is in property maintenance,

management, she understands the value sweeping continued on page 12

Replacement Brooms You Can Rely On.

Quality. Performance. On-Time Delivery Keystone Plastics has been manufacturing the industry’s leading replacement brooms for street sweeping and road construction since 1954. At Keystone we believe in reliable quality and strive to make the heaviest, longest lasting brooms in the industry. We also believe the only good broom is the one that arrives to you as promised. Contact us to find a distributor near you.

Visit kpbrush.com | Call 1-800-635-5238 1 0 NORTH AMERIC AN S WE E P E R JU NE 2022

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5

things you must know BEFORE buying a STREET SWEEPER

SCAN CODE for your free report

we make it easy to buy! co-op purchasing

financing

Contract # 122017-JTN

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SPOTLIGHT

INDEX

of this year as our Manager of Day Operations. She worked as a full time Property Technician and Manager for the company until deciding to take the past 5 years to pursue her education. She recently graduated from the University of Kansas. She has over 12 years tenure with the company and when not working, she enjoys spending time with her dogs.

Andrew, the manager of night operations joined the company in March of 2021. Originally from San Diego, CA, he has lived in the Kansas City area now for just over twenty years. He has a background in warehouse operations and management. Andrew played football and ran track in college and brings that positive, team brings to organizations in the form of first impressions.

Most importantly, she understands the need to create a positive work environment for all team members.

Kayla joined or re-joined All Care Services in May

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building approach to the team.

Being locally owned and centrally located gives All Care Services the ability to provide top-quality customer service to the people they serve.

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General Manager, Chris Peters says, “People have lots

4 Power Washing

of options when it comes to the services we provide.

4 Permeable Pavement Cleaning

Customer service, communication and follow up

4 Warehouse Scrubbing

are what set us apart. As important as the external

Peters went on to explain that top-quality service has

customers are to our success, Charles Joseph, the

a great deal to do with hiring, training and developing

business owner, impressed upon me that our employees

our people, along with keeping our equipment in top

are our #1 asset and should be treated that way.”

notch condition. He says, “Proper maintenance of the

LIST OF SERVICES:

equipment improves the quality of our work AND helps

In addition to parking lot sweeping All Care Services

maintain/improve our environment.”

performs these additional services: 4 Milling, Paving, and Road Construction Sweeping 4 Municipal Street Sweeping 4 Residential Street Sweeping 4 Construction Sweeping 4 Industrial Sweeping 4 Parking Garage Sweeping

Sources https://allcaresweeping.com/about/ https://iremkc.org/ https://www.1800sweeper.com/ https://centralvalleysweepingllc.com/3-benefits-of-streetsweeping-you-didnt-know-about/ https://ecosweeping.com/three-unkown-benefits-of-streetsweeping/ https://ecosweeping.com/three-unkown-benefits-of-streetsweeping/

electric tow-behind sweeper 1.5 cubic yard stainless hopper w/ 600 lb payload capacity mechanical pick-up system with 48-inch sweeping width 24-volt Lithium-ion rechargeable batteries last 8 hours 22 inch poly gutter broom and dust control system options unbelievable performance and whisper quiet operation

Now includes four 24V Lithium-ion rechargeable batteries as standard

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Celebrating

10 Years Of

Sweeping Excellence

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BUSINESS CORNER

I N D U S T RY N E W S

Why You Should Automate

YOUR PAYROLL PRACTICES If you run a street sweeping or paving S P O business, T L I G H Tyou probably want to spend as much of your time as possible helping your customers and clients.

A S S O C I AT I O N I N S I D E R

1. Payroll Automation Is More Efficient NDEX toIExpand Your Reach.

Of course, the biggest benefit of automating your payroll practices is that you can save a significant amount of time. Handling your payroll manually can be

Unfortunately, there are a lot of

time-consuming, and it pulls valuable employees away

obligations that come with running

from other parts of the business. If you have a software

a small business, and this includes

program that can handle all of your payroll information for you, you can spend more time in other areas of the

managing your payroll practices.

company. You can use this time to help more clients,

Even though you probably have a

market your services, or look at new equipment

system that has worked for you for a long time, it is important for you

that could help you improve your paving and street sweeping practices.

to find ways to save time. The more

2. An Automated Program Can Improve Your Compliance

time you spend with your clients,

You probably understand that there are a lot

the more revenue you can generate.

of compliance issues that accompany payroll

That is why you should consider

management. You need to follow all payroll and tax reporting rules and regulations instituted by

automating your payroll practices.

governments at the local, state, and federal levels. Even

Take a look at some of the top

though this might not be the most exciting part of your

benefits of payroll automation below.

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job, it is incredibly important. That way, you can reduce your chances of facing government fines and sanctions

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down the road. A payroll automation program can help you automatically generate the reports you need, such

4. Lower Chances of Human Error People make mistakes. It is only natural, but you

as profit and loss statements, that you might require

do need to take steps to reduce or eliminate them.

down the road.

One of the best ways to do so is to invest in a payroll

3. Reduce Your Overhead Expenses

automation program. An automated system removes

You can even use a payroll automation program to

the chances of dealing with an entry error because

reduce your overhead expenses. If you have a software

nothing will be entered by hand anymore. You can rely

program that handles all of your payroll tasks for

on your payroll program to calculate hourly wages,

you, you do not need to hire as many employees.

overtime rates, holiday pay, sick days, vacation days,

This means that you can reduce not only your salary

and more. In addition, with a user-friendly system, you

expenditures but also any health insurance and

can look up information quickly and easily.

retirement benefits you need to pay. You might even

5. Time Tracking Features

be able to reduce the amount of real estate you require,

Finally, if you choose the right payroll automation

because you won’t have as many people sitting in

program, you can even take advantage of time tracking

the office. This could be a great way to improve your

features. These features are important because they

bottom line. continued on page 18

Lower your fuel bill

without surrendering

PERFORMANCE

Model GX12 - Honda 24.9 hp gas auxiliary engine

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Model DF12 - Isuzu 23.9 hp diesel auxiliary engine

J U N E 2 0 2 2 N O RT H A M E RI C A N SWEEPER 17

BUSINESS CORNER make it easier for you to track the number of hours your employees have worked. If you believe that you have employees who are not reporting their hours accurately, you can handle this issue quickly with an automated time

I N D U S T RY N E W S

tracking program, which is a common feature among payroll automation programs. You can even use this feature to track the number of hours you spend on individual projects. That way, you make sure you are billing your clients accurately for the hours you have worked.

CONSIDER AUTOMATING YOUR PAYROLL PRACTICES

Athese SSO I AT N many I N Sbenefits I D E Ryou can Ultimately, areC just a fewI O of the enjoy if you decide to automate your payroll practices. There are a lot of automation options available, so you need to think about which one is right for your business. If you can save time on your payroll management processes, you can spend more time helping your customers and clients with

SPOTLIGHT

1 8 NORTH AMERIC AN S WE E P E R JU NE 2022

their street sweeping IN D E X and paving needs.

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.

Call Us Today! 1-855-EETRACK (338-7225) www.eagleeyetracking.com w w w. na sweeper.co m

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BUSINESS CORNER

I N D U S T RY N E W S

8 THINGS

SMALL BUSINESSES NEED IN 2022

A S S O C I AT I O N I N S I D E R

The uptick in new small business startups since the

build stronger workplace values with a people-first

shake-up business sector began in early S P of Othe T Lsmall IGH T

mindset as the I Ncenterpiece D E X of their business’s culture.

2020 has brought many new entrepreneurs looking

2. Robust Online Community Support

to maximize growth. Their strategy is to add revenue channels and adopt accelerated methods to offset losses from the lengthy restrictions on operations during the 2021-2021 quarantine. In early 2022, the Young Entrepreneur Council (YEC) assembled a panel of 11 small business experts to discuss trends they’re seeing this year and why. We’ve selected a few that are highly applicable to the sweeping industry.

SMALL BUSINESS EXPERTS DISCUSS 2022 NEEDS & SOLUTIONS

Here is a discussion of seven observations we’ve selected from the many offered by a panel of young business management authorities about the kinds of needs and

One great advantage for small businesses over bigger ones is that they have greater agility to connect on social platforms with their audiences. The majority of modern consumers routinely spend some time there and much of social marketing is free and even paid ads are incomparably economical. So, the opportunity is wide open for any small business to build social support, including developing its own influencers. As a result, online communities are being built by small business owners who recognize the unlimited power of social. They can collaborate more effectively on personalizing offerings and even drive social change.

solutions they think will positively impact the small

3. The Balance of Voice Search and SEO

businesses community during the remainder of 2022.

The new age of entrepreneurs is expecting a balance

1. People-First Workplace Culture

between voice search and conventional SEO. With

Reflecting on the experience of the past two years,

people increasingly depending on voice-activated

people have a clearer perspective than ever on what

devices and the technology advancing so much

they most value. They’re choosing to take more time

in the past few years, businesses can capitalize on

for their families, friends, and themselves. Talented

this evolution in communications and cutting-edge

workers are more inclined to choose employment

marketing tech. We can expect to see businesses

where they can benefit from work/life balance. In

capitalizing on the SEO/voice search model to grow

2022, business owners are recognizing the need to

brands by late 2022. continued on page 22

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BUSINESS CORNER

4. Soaring Use of Marketing Automation This year,I there N D isUcontinuing S T R Y vast N Egrowth W S of marketing

business managers. By mid-2020, many, many businesses were forced to seize more online solutions. By 2022,

automation across the small business economic

B2B consumers who had not yet converted to the more

subsector. In 2022, automation of every available sort

convenient work-life of moving seamlessly between

plays an essential role in growing a business. That includes

online and offline communications with vendors,

24/7 phone call processing, field pricing and invoicing,

prospects, and staff have learned to love the expanded

software for capturing and initiative processing of leads

functionality and instant access to everything they need

in the field, maintaining fleet maintenance service,

for dealing with everyone most effectively. For example,

A S S O C I AT I O N I N S I D E R they can easily research a vendor,

monitoring driver activity and sweeper functioning, and more.

A networked array of automated computer processes is not just an ideal fit with the commercial sweeping Sbusiness, P O T LitI has G Halready T become indispensable to all who look to compete for growth in 2022 and beyond.

5. More Hiring of Freelancers The time has never been better for hiring more freelancers. Some significant benefits to a business and some of the professionals who serve its interests are available in bringing in independent people

utilize their online documents,

Utilizing low or receive demos, make agreements, and much more. no-cost virtual selling 7. Access More Virtual Sales & and marketing Tools I N D EMarketing X tools has become a Utilizing low or no-cost virtual great cost-saver for selling and marketing tools has moderately tech-savvy become a great cost-saver for moderately tech-savvy business business teams to teams to promote their offerings. promote their offerings. This mode of reaching target markets will continue to grow as This mode of reaching the dominant means of reaching target markets will prospects and current customers.

In 2022, small businesses looking to continue to grow...

who want the greater autonomy and

grow should be taking advantage of

flexibility of contracting. In areas like

this key area of digital. They should

HR, marketing, bookkeeping, tax preparation, IT service,

even explore easy-to-access, intuitively programmable,

mechanical repair, office, shop, yard, and vehicle cleaning,

augmented reality sales tools that once required custom

driver monitoring, and more, freelancers can contribute

technology.

at a savings to small businesses in the industry. It further

8. Find More Remote Work Opportunities

means improved work-life balance and career control for

In the commercial sweeping industry, many may still

many contractors.

perceive remote work as a very limited possibility for their

6. Facilitation of Hybrid Online-Offline Business Engagement

companies. But, untapped benefits may be there for office

This trend is growing and appears to be increasingly

other field workers. These workers can save and be saved

in demand by commercial consumers who live online

costs and convenience in a pavement sweeping company

and on the phone simultaneously. That describes most

on many days collectively each year. It further helps the

workers as well as quality-control managers, porters, and

continued on page 24

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environment to have some people

The innovative new business owners have also brought their best ideas about fostering workplace cultures of people-first mindsets and genuine prioritization of company values.

do work from home as a frequent or occasional perk.

UNIQUE PERSPECTIVES ON LONGSTANDING ISSUES

When the Covid-19 pandemic struck in early to mid-2020, it sent a lot of professionals into unemployment.

Many others lived with reduced income from deep cuts to work hours. Some began remote work. The changes meant more time to explore adding new revenue channels and optimizing efficiency. The result has

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been a substantial upswing in lean, strong startups, many of which are now thriving in mid-Q2 2022.

The new generation of entrepreneurs didn’t just bring their excitement about cryptocurrency and the democratization of e-Commerce Tech to the business sector. The innovative new business owners have also brought their best ideas about fostering workplace cultures of people-first mindsets and genuine prioritization of company values. They also brought their understanding of

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business tech, including automation and virtual tools. They offer other exciting perspectives focused on longtime issues around core team building and nurturing a culture of inclusion and equity.

Because swept is not always clean, call TYMCO. Our Regenerative Air Sweepers blast into pavement cracks with up to a 250 mph controlled jet of air, forcing up even the finest sand and particulates into a totally enclosed system — never exhausting dirty air as do vacuum sweepers. All with only a few moving parts, reducing maintenance cost and downtime.

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Clearly, 2022 and the next years

Sources Model 600 Illustration

https://smallbiztrends.com/2022/01/ entrepreneur-trends-2022.html

FROM THE PEOPLE WHO INVENTED REGENERATIVE AIR SWEEPING! 2 4 NORTH AMERIC AN S WE E P E R JU NE 2022

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hings may not be so grim here on Earth, but the question of how to train effective leaders remains an important one. We face many challenges in our personal lives, our businesses, and as country.

With so much responsibility, we sometimes ask ourselves, “Do I have what it takes to lead my people through this? What kind of leader do I need to be?”

Whether you serve as a leader in your business, or you’re looking to train good people to fill those roles, Ender’s Game teaches useful lessons about true leadership.

In the world of Ender’s Game, wars are waged in outer space. So to prepare for future wars, the children train in a zero-gravity simulation. Without the grounding force of gravity, it is extremely difficult for them to coordinate together—everything about how planes fly or how bullets travel is in flux, and perspective and orientation change drastically from one minute to the next. In this environment, it is crucial that the team shares a fixed focal point. To achieve this, main character Ender leads his team with the mantra “The enemy’s gate is down.”

“The enemy’s gate is down” refers not to a breech or malfunction, but to the gate’s literal direction.

By setting the enemy’s gate in their simulation environment as the “down” direction, Ender can give orders using the gate as a reference point. Regardless of which way they are spinning or turning in zero gravity, all team members know that “down” means toward the enemy’s gate, and “up” is away from it. It provides them focus and clarity amid a chaotic and ever-changing environment.

Good leaders must continually refocus their teams on a common goal. The day-to-day challenges of business will distract and discourage even your best people. As a leader, you can help them overcome such challenges by reminding everyone of the bigger picture. When people know the greater vision of the company, when they have an overarching goal to strive for, it puts the smaller frustrations into perspective. Knowing the vision helps people focus their efforts, prioritize, and recover from setbacks.

Think about your company goals and how they can be communicated in the most direct terms.

Perhaps it’s as simple as “Provide every customer with the best possible service.” Depending on the department or team, more specific goals may be appropriate, such as “Reach x number of sales this quarter,” or “Increase our market share by x percent.” Communicate the goal or goals often, and use them to get people back on track when they lose their way.

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TARGET CLASSES

AVAILABLE COVERAGE

• Power sweeping

4 Auto Liability 4 General Liability 4 Umbrella 4 Workers Compensation 4 Property/Equipment 4 Health Insurance 4 Employee Benefits 4 Payroll/HR Services

• Line striping • Sealing coating/ crack repair • Pavement resurfacing • Porter service • Catch basin service

WORLD INSURANCE IS PROUD TO PRESENT

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J U N E 2 0 2 2 N O RT H A M E RI C A N SWEEPER 27

OFTEN IMITATED, NEVER DUPLICATED The Sweeprite S3 features a powerful two engine design for maximum sweeping power.

Four hydraulic pumps.

Effective use of technology.

Adjustable floating Brooms.

Unrivaled dust control.

The heritage of the Husky II lives on in the Sweeprite S3

Centre mounted hopper with variable dump height.

Operator friendly controls.

Freightliner M2 chassis. Fuel Efficient and low cost of ownership.

The Sweeprite S3 is PM-10 and California Rule 1186 Certified.

VERSATILITY RELIABILITY - POWER - AGILITY 1-877-511-9400 www.meritsweeprite.com Visit Sweeprite at NPE 2022 Booth # 1916

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WE CAN CREATE A RENTAL PROGRAM TO ALIGN WITH SWEEPING CONTRACTS YOU HAVE WITH YOUR CUSTOMERS

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INDEX 1-800-SWEEPER..........................................................................15 1800sweeper.com Bensink.........................................................................................14 704-658-1333 / buchermunicipal.com Bucher Municipal.........................................................................11 704-658-1333 / buchermunicipal.com P RTurbine.............................................................................26 O D U C T W AT C H Buffalo 716-592-2700 / buffaloturbine.com Carolina Enviromental Services...................................................26 800-239-7796 / cesrefuse.com Eagle Eye Tracking.......................................................................19 855-338-7225 Elgin Sweeper Company................................................................7 elginregenx.com Global Sweeping Solutions............................................................2 909-713-1600 / globalsweeper.com Gregory Highway..........................................................................23 866-994-4929 / gregoryhighway.com KeyStone Street Sweeping Brooms............................................25 800-635-5238 / kpbrush.com Multihog........................................................................................18 443-852-1842 / multihog.com Nescon..........................................................................................25 480-505-0001 Nite-Hawk Sweepers................................................................6, 12 800-448-9364 / nitehawksweepers.com Nomad.........................................................................................BC 450-530-9873 / balaisnomad.com Oakmont Capital Services LLC......................................................3 320-844-8800 / oakmontfinance.com ODRA Sweeper.............................................................................21 844-888-6372 / odrasweeper.com Pat’s Pump & Blower....................................................................14 800-359-7867 / patspump.com

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The ODB Co..................................................................................31 800-446-9823 / www.odbco.com Safety Vision.................................................................................28 800-851-4764 / safetyvision.com Schwarze Industries Inc.................................................................5 800-879-7933 / schwarze.com SEALMATE....................................................................................14 sealmate.com Sharpco Sweeper Shoes................................................................4 313-343-4328/800-372-5007/sharpcosweepershoes.com Skavin’jer Street Sweepers..........................................................30 888-652-2137 / skavinjer.com Stewart-Amos Equipment Co........................................................4 800-482-2302 / stewart-amos.com Street Smart..................................................................................29 888-653-6800 / streetsmartrental.com Superior Tire & Rubber Corp.......................................................19 800-289-1456 / superiortire.com Sweeprite......................................................................................28 877-511-9400 / meritsweeprite.com Sweeper Parts Sales......................................................................6 877-695-3060 / sweeperpartssales.com Trinity Highway.............................................................................26 888-323-6374 / trinityhighway.com Tymco............................................................................................24 800-258-9626 / tymco.com United Rotary Brush Corporation..................................................3 800-851-5108 / united-rotary.com Victory Sweeper.....................................................................13, 17 844-479-3373 / victorysweepers.com World Insurance...........................................................................27 866-793-9999 Xpress Sweeping Inc....................................................................18 401-523-6116 / xpresssweeping.com

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ODB Has the Parts to help SWEEP America !

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