OCTOBER 2021
I N SI DE
STRATEGIES TO ENHANCE YOUR ONLINE REPUTATION p.8
6 MINDSETS TO HELP YOUR TEAM REBOOT p. 1 2
PRESERVE B2B CUSTOMER RELATIONS IN THE COVID SERVICE ENVIRONMENT p. 1 4
2021/2022 BUYER’S GUIDE p.2 7
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OCTOBER 2021 | VOLUME 16 | ISSUE 10
CONTENTS
F E AT U R E S 8
Key Strategies to Enhance Your Street Sweeping or Paving Business’s Online Reputation
12 6 Mindsets To Help Your Team Reboot 14 6 Ways to Preserve B2B Customer Relations in the COVID Service Environment 18 In The News 22 Why Convoluted Wafers are More Economical Than Flat Wafers 24 Spotlight on Safety 27 Buyer’s Guide 2021/2022 38 Index of Advertisers/Classifieds CEO & PUBLISHER Gideon W. Smith
CREATIVE DIRECTOR Melissa Kennelly
SENIOR EDITOR Katherine Nolan
EDITORIAL MANAGER Heidi Karpinich
ADVERTISING Tracy Rodean
CIRCULATION Noah Aiden
Phoenix Global Media Inc. P.O. Box 235, Stockton New Jersey 08559 866-418-4400 phone 973-532-0319 fax sales@nasweeper.com North American Sweeper Magazine is published by Phoenix Global Media Inc. Copyright 2020 by Phoenix Global Media Inc. All rights reserved.
SUBSCRIPTIONS $15.00 per year, or by eligible request. POSTMASTER: Please send changes to North American Sweeper Magazine P.O. Box 235, Stockton New Jersey 08559
Opinions expressed in editorial submissions contributed to North American Sweeper Magazine are those of the individual authors exclusively and do not necessarily reflect the opinions of North American Sweeper Magazine, its staff, its advertisers, or its readership. North American Sweeper Magazine assumes no liability or responsibility toward independently contributed editorial submissions or any typographical errors, mistakes, misprints, or missing information within advertising copy.
4 NO R TH AMERIC AN S WE E P E R O C TO BER 2021
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BUSINESS CORNER
I N D U S T RY N E W S
Key Strategies
A S S O C I AT I O N I N S I D E R to Enhance Your Street Sweeping or Paving Business’s Online Reputation
INDEX
SPOTLIGHT
There are a variety of methods for improving your company’s online reputation. It is beneficial to have a plan for how you will represent your business. Thoughtfulness in the process of curating your brand’s online activity will help you successfully establish your paving or street sweeping business as a trusted industry leader in your area. A good online reputation also helps your business reach new customers.
8 NO R TH AMERIC AN S WE E P E R O C TO BER 2021
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H
owever, it is important to remember to be mindful of what you post as a representation
of your business — a good reputation can turn into a bad one overnight. Keeping key elements in mind and considering these strategies will help to enhance your street sweeping or paving business’s online reputation.
Social media is an invaluable tool when it comes to enhancing your business’s online reputation.
DEVELOP AND MAINTAIN A BRAND IDENTITY
Consistently appearing in
WThe way you represent your business online
your clientele’s feed
can influence how potential customers view your company. Your online reputation is often the
maintains your company’s
determining factor as to whether you acquire new
relevance.
clients. By displaying your company in the best light, you are more likely to be noticed and leave an impression.
more personable. Addressing common concerns of
BE AWARE OF HOW YOU MARKET YOUR STREET SWEEPING OR PAVING BUSINESS
your clientele in a funny way while presenting your
Understanding the demographics of your clientele
your intended audience’s attention. On the other
can help you proceed with how you market your
hand, presenting your business with a more formal
business. For example, if most of the clients for your
tone can help your audience view you as a credible
paving business are in residential areas, keeping
body of knowledge.
that in mind when publishing content will enable your content to resonate more with your intended
CONSISTENTLY INCORPORATE CUSTOMER GENERATED CONTENT
audience. Alternatively, you expand your reach and
The best form of advertisement in service-oriented
create content that helps different groups discover
industries like street sweeping and paving is happy
your business.
customers. While customer reviews are an essential
You may also find value in determining the
street sweeping service can be a great way to get
part of brand reputation, customer-generated
tone you want to use in your online presence.
content is also an invaluable aspect of advertising
Developing a tone lends to your brand’s identity.
your business.
There are benefits to the varying ways different
Showcase pictures from your clients regarding
businesses express themselves online. Taking a
your work. You can encourage your customers
casual approach in your ads, social media content,
to post pictures on platforms such as Facebook
and website content can make your company feel
or Instagram. You can have incentives such as
continued on page 10
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BUSINESS CORNER
The more websites I N D U S T RY N E W S
and platforms you
represent your business on, the more people you can reach.
KEEP YOUR STREET SWEEPING OR PAVEMENT COMPANY ACTIVE ON SOCIAL MEDIA
Social media is an invaluable tool when it comes to enhancing your business’s online reputation. Consistently appearing in your clientele’s feed maintains your company’s relevance. Finding ways to increase their engagement can also help foster an organic connection between you and your audience. A great way to inspire interaction is to post questions
A S S O C I AT I O N I N S I D E R
in your captions and respond to the responses your reposting their content on your business’s social media pages. You can also host contests where people
followers leave in the comment sections. Using keywords in your online posts also improves
tag you in a picture or video for entry.
search engine optimization (SEO). Improving your
EXPAND YOUR ONLINE PRESENCE
SEO helps your business appear in the searches
The more websites and platforms you represent your
of those seeking your service in your service area.
yourself on different websites can help diverse groups of
content to increase the likelihood of appearing in
consumers find out about the services you have to offer.
searches.
S Pbusiness O T Lon, I Gthe H more T people you can reach. Branding
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I N D Epost X industry-relevant, location-based Consistently
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CREATE PROFILES AND CLAIM YOUR BUSINESS ON PROMINENT REVIEW WEBSITES
Be sure to claim your business on review websites and respond to feedback on prominent review websites. Having active company pages increases the probability that new clients will come across your page. Additionally, acknowledging customers’ concerns is a way to show appreciation for their patronage. A business with an active presence online makes companies appear more trustworthy and reputable. Show your customers that their satisfaction is a high priority by engaging with them. Implementing these strategies may take time, but they will benefit you greatly in the long run. Building a solid social media presence for your street sweeping or paving business allows you to reach new customers and, ultimately, surpass your competition.
Sources https://developers.google.com/search/docs/beginner/seo-starter-guide https://smallbiztrends.com/2020/12/business-review-sites.html https://www.investopedia.com/terms/b/brand-identity.asp
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6 MINDSETS TO HELP YOUR TEAM REBOOT by Jason V. Barger
Did you know that 7.6 million people quit their jobs in the months of April and May of 2021? Reports of loneliness at work are as high as ever. Divorce rates are up 34% from last year. To say people have been a little stressed would be an understatement. Let's dig a little deeper into what the research is also
HERE ARE SIX MINDSETS TO REBOOT YOUR TEAM: 1. CLARITY —Is your Mission clear? Is your vision clear? Are your Values for how your team is committed to travel clear? Is your Strategy for the next priorities clear? Take this time as an opportunity to reboot and make sure all are aligned with clarity. The outcome is that everything on the path forward becomes clearer. Your team may not have all the answers,
telling us. 9 out of every 10 employees say they want
but they’ll have energy and clear direction on how
to work for a more meaningful culture. People want
to take the next step.
to feel like they are a part of something bigger than
2. INCLUSIVITY — Leaders in the world play an
themselves, they want to feel appreciated, valued, and
enormous role in widening the circle so that more
cared for. Amid so much angst, division, and uncertainty
diverse backgrounds, ideas, perspectives, and
in the world that seems out of our control, people need
experiences have a seat at the table. Teams and
to be reminded about what is within our control.
organizations will lead the way forward in society by
TEAMS AND COMPANIES NEED A REBOOT.
modeling how to have civil, respectful dialogue and
Most teams and companies are still figuring out how
educate people on the strengths of diversity, equity, and
to help support their people and engage with them
inclusion. When our teams are inclusive and welcoming,
remotely, in hybrid settings, and in-person gatherings.
it breathes life and energy into all. We're stronger
With all that people have been navigating, differing
together.
modes of communication, the expansion of remote
3. AGILITY — Possibility + Adaptability is the name of
workers, global health, issues of racism, social injustice
the game in a changing world. Leaders have to practice
and equity, political and economic uncertainty, they are
an occasional reboot that allows their minds to find
also expected to maximize the experience, product, or
new ways of doing things and the courage to adapt to
service that you are delivering to the marketplace.
opportunities that emerge. If leaders return to the "this
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mantra that all take ownership of. In a world where
Resolve + Toughness is critical to help people navigate their way through obstacles, challenges, negativity, fingerpointing, and division.
people are quick to gossip, point fingers, and be critics about what isn’t working, the best leaders reboot themselves and their people and shift conversations from blame to solutions-focused. The best cultures proactively help their people navigate through obstacles, together. They intentionally choose to inhale positivity and the 6 mindsets above and exhale negativity, blame, gossip and division. The ecosystem of their culture is grown, developed, cultivated, and led with intentionality, one breath at a
is the way we've always done it" mindset then they will sit back and watch their people leave the room.
time. The process for developing high-performing and
4. GRIT — Resolve + Toughness is critical to help
engaged teams never stops and the best leaders, teams,
people navigate their way through obstacles,
and organizations are committed to rebooting how they
challenges, negativity, finger-pointing, and division.
hire, onboard, do performance evaluations, develop
Leaders help their people reboot to stay focused on
emerging leaders, and recognize excellence. The best
the present moment and the actions that are needed
leaders invest in their teams, together.
to take the next step. Toughness isn't about being
If you're experiencing a lack of energy, passion,
physically stronger than others, it is about being able
or hope for the road ahead, it may be the air you're
to be vulnerable with your people and still have the
breathing. It may be time for a reboot.
resolve to find solutions, together. 5. REST — Teams and organizations have an unhealthy association with the concept of rest. Americans last year left 768 million days of vacation on the table with their employers. That equates to nearly $66 billion of lost benefits. We've forgotten that the research shows that deliberate rest is essential to elite performance. When we allow our bodies, minds, and hearts to deliberately rest, we breathe more efficiently and are better at everything else. 6. OWNERSHIP — Accountability + Action are mindsets and oxygen that the best leaders and team cultures on
About the Author: Jason V. Barger is the globally celebrated author of Thermostat Cultures, ReMember and Step Back from the Baggage Claim as well as the host of The Thermostat podcast. His latest book Breathing Oxygen is set to be released in early 2022. As Founder of Step Back Leadership Consulting, he is a coveted keynote speaker, leadership coach, and organizational consultant who is committed to engaging the minds and hearts of people and growing compelling cultures. Learn more at JasonVBarger.com or on social media @JasonVBarger
the planet breathe. They connect the things they say they will do with positive accountability and action. Accountability isn’t a negative word, it’s a positive
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BUSINESS CORNER
6 Ways to Preserve
I N D U S T RY N E W S
B2B
Customer Relations in the A S S O C I AT I O N I N S I D E R COVID Service Environment The COVID-19 pandemic, quarantine S Prestrictions, O T L I G H Tthe consequent economic downturn, labor shortage, and fast changes in business technology have together added severely to the usual stress levels of business customers and employees. As a result, a shocking number of workers have reported abusive or inappropriate stress-related mal-treatment by customers and/or by other employees over the past 18 months or so, since the spring of 2020. Below are some tips for managing customer communications, to help protect employees and preserve customer relations. COVID-RELATED STRESS IN THE 2021 B2B SERVICE ENVIRONMENT
customer service employees on how to work in the new B2B customer communications environment of
INDEX
2021.
Use the recommendations below for more effectively managing interactions in customer service. This extra attention to CS can help your business maintain a positive customer experience and protect employees from potential abuses by over-stressed customers in 2021 and through the remaining period of the global coronavirus pandemic. ADVERSE EFFECTS OF COVID ON WORKERS
A recent survey of 1,000 professionals revealed that almost 40% had experienced toxic behaviors in communications at work during the months since the start of the quarantine. For this staggering percentage of workers, severe stress can lead to emotional, psychological, and physical decline of working conditions.
Commercial sweeping business owners have their
These effects often result in a diminishment of basic
field services employees out in sweeper trucks
civility among staff members, which naturally filters
on worksites dealing directly with their valued
through in customer interactions. When such poor
customers and office workers fielding customer
communications quality naturally impacts customer
service calls. During this prolonged difficult period,
satisfaction rates, even a well-developed workplace
business owners and managers are advised to
culture can crumble and damage team cohesion and
provide training and support for these front-line
customer relationships.
continued on page 16
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BUSINESS CORNER
WAYS YOUR TEAM CAN BE A POSITIVE INFLUENCE ON YOUR CLIENTS
IThe N damaging D U S T Reffects Y NofEunusually W S high workplace
stress over the past year and a half can overcome even
by condescending words, comments, and gestures, passive-aggressiveness, an insulting manner, excluding, or other degrading treatment. Sexually suggestive, racist, or discriminatory lan-
the best of customer service employees’ abilities to
guage is also toxic to a healthy work environment. Deal
manage frustration and growing anxiety.
decisively with any of the above inappropriate kinds of
Below are 6 tips for preserving team morale, protecting your business from the financial effects of increasing workplace negativity, and delivering service that continues to cultivate repeat business:
interactions.
4. Demand A S S Oconduct C I AT Iof Omutual N I N Sdignity IDER and respect. When you become aware of bad behavior from a staff
1. Openly recognize the unusual stress levels.
member toward a customer or another worker, deal with it promptly in private. A stressed-out employee
In addition to their responsibili-
might not recognize his behavior
ties in solving problems for your
INDEX
SPOTLIGHT
customers, your employees bear their typical stressors at work, home, in their personal finances, etc., and they now struggle with compounded issues in all those areas due to COVID. You can-
small efforts can go a long way toward helping people feel better
not eliminate the problems the
as inappropriate. Offer examples of specific instances of problematic behavior, and help the employee understand the impacts of reciprocating bad customer behavior on the business and his/ her future in it. In cases of repeat offenders,
pandemic has added to their lives
promptly enforce rules against
but just letting them know you
the toxic treatment of others in your workplace.
understand it can help reduce their stress at work.
5. Protect employees from toxic customers or coworkers.
2. Demonstrate to your employees that you care.
Of course, we all must learn how to get along with diffi-
Often, small efforts can go a long way toward helping
cult people in the workplace and other areas of our lives.
people feel better about their situation in challenging
It’s an adult skill that every individual must develop to get
times. There are countless ways you can provide some
along with other people and succeed in the various inter-
easy, inexpensive, fun diversions during these difficult
personal interactions that constitute daily life at work and
days. For example, you could simply put out some
in parts of our personal lives. There are some circum-
pastries or cookies and beverages one day per week,
stances, however, that require more overt handling to
and/or put a TV in the break room. Just do some small
correct inappropriate treatment of workers or others.
things you think people on your team will enjoy.
Business managers need to provide training and
3. Monitor workplace interactions.
practice to help employees develop proper responses
Be aware of the signs of unhealthy communication.
to de-escalate or exit from encounters with customers
Recognize toxic interactions. Those are characterized
who become abusive.
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ing consistency, providing means of pressure release. Manage
6. Provide a reasonable amount of downtime. When employees are too overworked and overstressed with
your stress, and consistently demonstrate to your staff the
no relief for too long, the situation frequently does not have
workplace behavior you want them to emulate.
a happy or profitable outcome for business owners. The team
Sources
can seem to be enduring well enough, only to unexpectedly
https://www.smallbizdaily.com/coronavirus-update/
break apart under the strain. Some business owners don’t notice the signs of impending failure until it’s too late. Or, they make the crucial mistake of presuming that downtime can indefinitely be treated as a nonpriority. Then, employees suddenly quit, others are too burned out to perform well, customer satisfaction plummets, and profit margins shrink. Planning sufficient opportunities for downtime so people can come in refreshed and ready to continue facing the challenges of your business is a
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problem with your staff. Show your employees you care about their situation. Identify symptoms of workplace stress. Monitor customer reactions to interactions with your staff. Enforce your company’s rules against displays of inappropriate attitudes and interpersonal communication behaviors. Provide downtime opportunities. Set the tone for the team by model-
Because swept is not always clean, call TYMCO. Our Regenerative Air Sweepers blast into pavement cracks with up to a 250 mph controlled jet of air, forcing up even the finest sand and particulates into a totally enclosed system — never exhausting dirty air as do vacuum sweepers. All with only a few moving parts, reducing maintenance cost and downtime.
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IN THE NEWS
JOE HENDRICKSON IS PROMOTED TO VP OF SALES & MARKETING SPOTLIGHT FOR SCHWARZE
A S S O C I AT I O N I N S I D E R
INDEX
HUNTSVILLE, AL, 6th September 2021
end users, and his fellow Schwarze employees.
– Schwarze is pleased to announce
David Heigl, President – “Joe’s strong winning attitude
the promotion of Joe Hendrickson as
and personality have proven to be valuable assets that
Vice President of Sales and Marketing
complement and enhance Schwarze’s ability to meet the
effective September 6th. Joe joined
needs of our customers as Schwarze continues to provide
Schwarze in October of 2007 and has
quality, innovative products to the marketplace. We are
gained increased levels of responsibility
excited to have him in the VP role and look forward to his
during his tenure. During his last position as Director of
leadership as we continue to grow.”
Sales Operations Joe was instrumental in implementing new systems and processes that increased efficiencies in sales operations, enhanced customer service, and improved communications with our dealer network. Joe is also a leader in the field. His product knowledge and understanding of the market, combined with a passion for
ABOUT SCHWARZE INDUSTRIES: As a sub-division of the FAYAT Group, a leading Construction Schwarze Industries (ISO 9001:2015) is an Alamo Group (ALG:NYSE) company and the premier manufacturer of parking lot, airport, street sweepers and asphalt maintenance equipment.
customer satisfaction has earned the respect of our dealers,
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WE CAN CREATE A RENTAL PROGRAM TO ALIGN WITH SWEEPING CONTRACTS YOU HAVE WITH YOUR CUSTOMERS
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IN THE NEWS
A S S O C I AT I O N I N S I D E R
SPOTLIGHT
INDEX
DAVID HEIGL, PRESIDENT OF SCHWARZE INDUSTRIES
Please join us in congratulating
in global market analysis, product positioning, and
David Heigl as he is promoted
understands the needs of his customer base.
to unit company President of
During his tenure with Schwarze, coupled with
Schwarze Industries in Huntsville,
his wide range of responsibilities, David has proven
Alabama, effective August
himself to be an excellent leader, and will be an
23. David has been a valuable
outstanding successor to me as the next President of
member of the Schwarze leadership team, serving as
Schwarze. He holds a Bachelor of Science degree and
the Vice President of Sales & Marketing since February
a Master of Science in Operations Management from
2018.
Auburn University. We are confident that David Heigl will lead Schwarze
We are confident that David Heigl will lead Schwarze to the next level of solid results, and that all of us will support him in the pursuit of success. David joined Schwarze bringing twenty-three years of Sales and Marketing experience with increased levels of responsibility throughout his career. Prior to joining Schwarze, he was the Sales Director for Seepex
to the next level of solid results, and that all of us will support him in the pursuit of success. Howard W. May VP, Sweeper and Debris Group – Alamo Group Inc.
ABOUT SCHWARZE INDUSTRIES: Schwarze Industries has been committed to offering the most comprehensive sweeper lines in the sweeping business, including models for parking area cleaning, industrial sweeping, mall and shopping center sweeping, airport runway sweeping, street sweeping, milling cleanup and stormwater runoff (PM-10) management and a complete line of velocity pothole patchers, featuring the single operator/automated, Schwarze® Roadpatcher™. For additional information visit the Schwarze website at website at www.schwarze.com.
Inc., which develops, manufactures, and globally markets pumps, controls, and drives for metering and blending applications. David has extensive expertise
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advertorial
WHY CONVOLUTED WAFERS ARE MORE ECONOMICAL THAN FLAT WAFERS Wafers are used to make main brooms for mechanical sweepers, road construction sweepers, and sweeper attachments. Wafers are individual broom discs that stack on top of each other on a wafer rack to make a full broom core. There are two style wafers – Convoluted and Flat. Convoluted wafers have a wavy shape and flat wafers are well, flat. Most people tend to stick with whatever broom type or configuration is on the sweeper when the sweeper is purchased. If you’re using flat wafers you may want to see why switching to convoluted can save you time and money.
ECONOMICS OF CONVOLUTED VS. FLAT WAFERS
Compared to their larger cousin, the tube broom, wafers are compact, easy to store, and economical. The downside is that a broom core made of wafers typically gets changed in the shop, not in the field. Flat wafers require spacers to be placed in between each wafer when building a broom. A spacer is essentially the center ring of the wafer
will tangle and there will be no flicking action
without the bristle.
resulting in poor performance.
While you can get creative with the broom
Spacers can and should be re-used when
configuration, wafers need proper spacing for
possible. They are made of steel so they’re not
the bristle to have the correct flicking action to
cheap to replace. Often when making a combo
sweep properly. In theory, you could make an
broom, a broom with both poly and wire wafers,
entire broom core without any spacers to create a
the wire gets tangled up as the broom wears.
very dense broom. The problem is that the bristle
Instead of trying to save the spacers, people tend
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with the low spots on the wafer before it. This process creates a perfectly spaced broom. When it’s time to change the wafer, you simply pull them off and put new ones on. There is no noticeable difference in the sweeping performance of a broom made with convoluted wafers verse flat wafers. Unless you’re making some type of custom configuration with the flat wafers to slide the wafers and spacers off the rack together and toss them both. This scenario requires the purchase of new spacers when building a new broom each time. Convoluted wafers on the other hand self-space and do not need spacers. By rotating the convoluted wafer when installing, the high spots on the wafer match up
and spacers, converting over to a convoluted wafer will save you time and money when replacing your broom. Happy Sweeping! Mike Santos, Sales and Marketing Manager at Keystone Plastics, Inc. m.santos@kpbrush.com
Replacement Brooms You Can Rely On.
Quality. Performance. On-Time Delivery Keystone Plastics has been manufacturing the industry’s leading replacement brooms for street sweeping and road construction since 1954. At Keystone we believe in reliable quality and strive to make the heaviest, longest lasting brooms in the industry. We also believe the only good broom is the one that arrives to you as promised. Contact us to find a distributor near you.
Visit kpbrush.com | Call 1-800-635-5238 w w w. na sweeper.co m
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SPOTLIGHT ON SAFETY Labor shortages across the country are According to the Occupational
Safety
and
Health
Administration,
more
commonly known as OSHA, employers pay about $1 billion per week for costs related to work injuries. On-the-job incidents risk the well-being of your employees, jeopardize profits, and threaten your ability to run a successful business. For many reasons, employee safety should be a critical concern for all business owners.While workplace hazards will vary across facilities, industries, and job sites, there are some best practices all leaders should observe to encourage safety among your employees.
SET THE TONE
in team meetings and employee communications.
An organizational focus on safety begins with
Invest in signs and posters to prompt employees
leadership. When employees see managers
about safety concerns in specific work areas.
demonstrating concern for safety, they will
Continually reinforcing these priorities will keep
follow suit. Make sure your employees know
them at the forefront of employees’ minds and
safety is a core value of your company by setting
prevent accidents.
safety-related goals, creating up programs and
ENCOURAGE WORKER PARTICIPATION
assignments to meet those goals, and allocating
No matter what level of the company they’re
adequate resources. Consistently visit safety topics
at, every employee needs to understand that
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It is important to implement swift consequences and changes when an injury occurs, but you should also think about proactive incentives to prevent incidents.
responsibility over improvements can also help employees grow professionally and demonstrate leadership potential. PROACTIVE VS REACTIVE APPROACHES
Many Safety Incentive programs take a “reactive” approach to safety. For example, if you implement a reward after 100 days without an accident, then remove or delay that reward when a violation
safety is their responsibility. From their first day on
occurs, you are reacting to an incident rather
the job, employees must be trained on the safety
than preventing it. Another risk with these types
risks of their work, preventative actions, and how
of programs is they can discourage people from
to report any incidents or safety concerns. It is also
reporting out of fear of losing rewards.
a good idea to involve employees in safety goal
It is important to implement swift consequences
setting and progress tracking. Employees will have
and changes when an injury occurs, but you should
insights about aspects of their jobs that could
also think about proactive incentives to prevent
use improvements, things that may be missed
incidents. For example, little benefits like food or
by management. Giving employees input and
safety “swag” can encourage people to participate in continued on page 26
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O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 25
the process, and take their suggestions seriously. Being
“An ounce of prevention
diligent in these practices will keep everyone self and help your business thrive.
is worth a pound of cure.” Be thoughtful, intentional, and proactive as you work
References OSHA. 2021. Business Case for Safety and Health. Available at https://www.osha.gov/businesscase. OSHA. 2016. Recommended Practices for Safety and Health Programs. Available at https://www.osha.gov/sites/default/files/ OSHA3885.pdf.
training. You could also offer rewards to those who report hazardous situations or come up with creative solutions to make their workspace safer. As the old adage goes, “An ounce of prevention is worth a pound of cure.” Be thoughtful, intentional, and proactive as you work to develop of a culture of safety in your organization. Involve employees throughout
2 6 NORTH AMERIC AN S WE E P E R O C TO BER 2021
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O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 27 S E P T E M B E R 2 0 1 7 A M E R I C A N L I Q U I D WA S T E 1 1
1-800-VANITY NUMBERS
1800sweeper.com 1-800-793-3737 1800sweeper.com 1-800Asphalt 317-357-9850 800asphalt.com
ALTERNATIVE SWEEPER POWER
CONSULTING: STORMWATER POLLUTION Nomad 450-530-9873 balaisnomad.com
Roklin Systems Inc. 805-256-7680 roklinsystems.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com
BARLIGHTS/BEACONS Schwarze Industries, Inc. 800-879-7933 schwarze.com
ODB 800-446-9823 ODBco.com
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
BLOWERS Buffalo Turbine 716-592-2700 buffaloturbine.com Masco Sweepers 800-345-1246 mascosweepers.com
BROOMS/BRUSHES Elgin Sweeper Company 847-741-5370 elginsweeper.com Masco Sweepers 800-345-1246 mascosweepers.com
DISTANCE MEASURING DEVICES FastMeasure Distance Measuring Devices 888-876-6050 fast-measure.com
Bucher Municipal North America 704-658-1333 buchermunicipal.com Masco Sweepers 800-345-1246 mascosweepers.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com
CRACK SEALING
Keystone Plastics Inc. 908-561-1300 kpbrush.com
CHASSIS PARTS (USED/ REMAN./REBUILT PARTS/ ENGINES/TRANSMISSIONS) Easiwash Cleaning System 641-357-9274 easiwash.com Wheeler Bros., Inc. 814-443-7140 WheelerFleet.com
2 AN S WESETE PER TOBER BER 2017 2021 18 2 NORTH A MERICAMERIC AN L IQUID WA S EPOTCEM
Eagle Eye Tracking 1-419-466-3629 EagleEyeTracking.com
ENVIRONMENTAL Schwarze Industries, Inc. 800-879-7933 schwarze.com
FINANCIAL/LEASING COMPANIES
DRAG SHOES Masco Sweepers 800-345-1246 mascosweepers.com Schwarze Industries, Inc. 800-879-7933 schwarze.com Superior Tire and Rubber 800-289-1456 superiortire.com
ELECTRIC SWEEPERS United Rotary Brush Corp. 800-851-5108 united-rotary.com
ENTERPRISE/BUSINESS MANAGMENT SYSTEMS
Bucher Municipal North America 704-658-1333 buchermunicipal.com MB Companies, Inc. 1-888-323-2900 www.m-bco.com
Commercial Credit Group Inc.
704-731-0031
commercialcreditgroup.com
Oakmont Capital Services LLC 320-844-8800
oakmontfinance.com/sweeper
GPS (GLOBAL POSITIONING SYSTEMS)
Eagle Eye Tracking 1-419-466-3629 EagleEyeTracking.com MotoMon 305-969-5566 MotoMon.com
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5
things you must know BEFORE buying a STREET SWEEPER
SCAN CODE for your free report
we make it easy to buy! co-op purchasing
financing
Contract # 122017-JTN
Bucher Municipal 105 Motorsports Road Mooresville, NC 28115 T 704.658.1333 WWW.BUCHERMUNICIPAL.COM w w w. na sweeper.co m
O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 29
HYDRAULICS
PAVEMENT MAINTENANCE Roklin Systems Inc. 805-256-7680 roklinsystems.com
Marathon Hydraulic Motors
815-337-3600 marathonhydmotors.com
INFRARED/PATCHING Asphalt Reheat Systems 608-298-9301 asphaltreheat.com Kasi Infrared Corporation 603-865-1893 kasiinfrared.com Ray-Tech Infrared Corp. 800-884-2072 raytechinfrared.com
MARKETING SUPPORT Schwarze Industries, Inc. 800-879-7933 schwarze.com
MEMBERSHIP ORGANIZATIONS
Dickson Industries Inc. 405-598-6547 roadproonline.com
MB Companies, Inc. 1-888-323-2900 www.m-bco.com
PAVING & PATCHING
Sweeper Parts Sales Inc. 877-695-3060 SweeperPartsSales.com
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
PRESSURE WASHERS
Bonnell Industries 815-284-3819 bonnell.com
Municipal Maintenance Equipment, Inc. 916-922-1101 source-mme.com
w. a me r ica nliquidwa 3w0w NORTH AMERIC AN Sste.co WE E PmE R O C TO BER 2021
Keystone Plastics Inc. 908-561-1300 kpbrush.com
Masco Sweepers Inc. 1-800-345-1246 mascosweepers.com
MB Companies, Inc. 1-888-323-2900 www.m-bco.com
NiteHawk Sweepers 1-800-448-9364 nitehawksweepers.com R.N.O.W Inc. 1-414-541-5700 rnow-inc.com
SWEEPER MANUFACTURER
Eagle Eye Tracking 1-419-466-3629 EagleEyeTracking.com
Global Environmental Products 909-713-1600 globalsweeper.com
Owen Equipment Co. 800-992-3656 owenequipment.com
Easiwash Cleaning System 641-357-9274 easiwash.com
ROUTING/SCHEDULING SOFTWARE
Elgin Sweeper Company 847-741-5370 elginsweeper.com
SITE PREP
SWEEPER DEALER
MISCELLANEOUS
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com
PAVEMENT MARKING
Masco Sweepers 800-345-1246 mascosweepers.com 1800sweeper.com 1-800-793-3737 1800sweeper.com
RUBBER PARTS (FLAPS, HOSES, SEALS, ETC.)
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Bucher Municipal North America 704-658-1333 buchermunicipal.com Stewart-Amos Sweeper Co.
800-482-2302 stewart-amos.com
Curbtender Sweepers LLC
877-889-2963 curbtendersweepers.com SE P T E M B E R 2 0 1 7 A M E R I C A N LI Q UI D Vi WASTE si t Us 13
Celebrating
10 Years Of
Sweeping Excellence
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O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 31
SWEEPER MANUFACTURER— PARKING LOT Sweeper Parts Sales Inc. 877-695-3060 SweeperPartsSales.com
Curbtender Sweepers LLC
877-889-2963 curbtendersweepers.com
Elgin Sweeper Company 847-741-5370 elginsweeper.com
Elgin Sweeper Company 847-741-5370 elginsweeper.com Global Environmental Products 909-713-1600 globalsweeper.com
TYMCO Inc. 1-800-258-9626 tymco.com Masco Sweepers Inc. 1-800-345-1246 mascosweepers.com
ODRA Road Sweepers 844-888-6372 odrasweeper.com
OUTDOOR SWEEPERS Bucher Municipal North America 704-658-1333 buchermunicipal.com Elgin Sweeper Company 847-741-5370 elginsweeper.com
Curbtender Sweepers LLC
877-889-2963 curbtendersweepers.com
NiteHawk Sweepers 1-800-448-9364 nitehawksweepers.com
Owen Equipment Co. 800-992-3656 owenequipment.com
NiteHawk Sweepers 1-800-448-9364 nitehawksweepers.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com Schwarze Industries, Inc. 800-879-7933 schwarze.com Stewart-Amos Sweeper Co.
800-482-2302 stewart-amos.com
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Masco Sweepers Inc. 1-800-345-1246 mascosweepers.com
Keystone Plastics Inc. 908-561-1300 kpbrush.com
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Bucher Municipal North America 704-658-1333 buchermunicipal.com
SWEEPER MANUFACTURER— RIDE-ON Masco Sweepers 800-345-1246 mascosweepers.com
Stewart-Amos Sweeper Co.
800-482-2302 stewart-amos.com
United Rotary Brush Corp. 800-851-5108 united-rotary.com
SWEEPER MANUFACTURER—AIR
SWEEPER MANUFACTURER—BROOM
SWEEPER MANUFACTURER— OUTDOOR
Bucher Municipal North America 704-658-1333 buchermunicipal.com
Bucher Municipal North America 704-658-1333 buchermunicipal.com
Elgin Sweeper Company 847-741-5370 elginsweeper.com
A MERICAMERIC AN L IQUID 3124 NORTH AN SWA WESETPEE RS EP O TCEM TO BER BER 2017 2021
SWEEPER MANUFACTURER— VACUUM Vacall 800-382-8302 vacallindustries.com
Global Environmental Products 909-713-1600 globalsweeper.com Vi s i t Us
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NAPSA XL - Single Page .pdf
1
1/8/21
2:43 PM
Attention Members of the Sweeping Community!
NAPSA is proud to present our Exclusive Health Plan designed by industry experts
• Multiple plan options making it easy for you to find the right fit for your company • Plan options available in all 50 states • Major Medical Coverage for businesses of all sizes • Group Association Plans allow members to purchase healthcare benefits at competitive rates
Individual Rates Starting as low as $390
Compare your current plan to the NAPSA Plan today by contacting one of our agents:
866-793-9999
Joseph Mango ext. 338 & John Monico ext. 337 NAPSAhealth@worldinsurance.com w w w. na sweeper.co m
O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 33
SWEEPER PARTS
SWEEPERS (USED)
Bucher Municipal North America 704-658-1333 buchermunicipal.com
Bucher Municipal North America 704-658-1333 buchermunicipal.com
Sweeper Parts Sales Inc. 877-695-3060 SweeperPartsSales.com
SWEEPING & SURFACE CLEANING
United Rotary Brush Corp. 800-851-5108 united-rotary.com
BuySweeperParts 253-872-2077 buysweeperparts.com Elgin Sweeper Company 847-741-5370 elginsweeper.com Global Environmental Products 909-713-1600 globalsweeper.com
United Rotary Brush Corp. 800-851-5108 united-rotary.com
Wheeler Bros., Inc. 814-443-7140 WheelerFleet.com
SWEEPER RECONDITIONING
BuySweepers 253-872-2077 buysweepers.com
Owen Equipment Co. 800-992-3656 owenequipment.com Prairie Truck & Auto 608-842-3040 prairietruck.com
Elgin Sweeper Company 847-741-5370 elginsweeper.com Masco Sweepers Inc. 1-800-345-1246 mascosweepers.com
Owen Equipment Co. 800-992-3656 owenequipment.com
R.N.O.W Inc. 1-414-541-5700 rnow-inc.com R.N.O.W Inc. 1-414-541-5700 rnow-inc.com
Owen Equipment Co. 800-992-3656 owenequipment.com R.N.O.W Inc. 1-414-541-5700 rnow-inc.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com
Schwarze Industries, Inc. 800-879-7933 schwarze.com
SWEEPER RENTALS Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Owen Equipment Co. 800-992-3656 owenequipment.com
Owen Equipment Co. 800-992-3656 owenequipment.com
3 4 NORTH AMERIC AN S WE E P E R O C TO BER 2021 w w w. a me r ica nliquidwa ste.co m
Sweeper Parts Sales Inc. 877-695-3060 SweeperPartsSales.com
TRUCKS & TRAILERS R.N.O.W., Inc. 414-547-5700 rnow-inc.com
WEAR & REPLACEMENT PARTS Bucher Municipal North America 704-658-1333 buchermunicipal.com Owen Equipment Co. 800-992-3656 owenequipment.com
Owen Equipment Co. 800-992-3656 owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com
Sweeper Parts Sales Inc. 877-695-3060 SweeperPartsSales.com
Wheeler Bros., Inc. 814-443-7140 WheelerFleet.com
Vi si t Us SE P T E M B E R 2 0 1 7 A M E R I C A N LI Q UI D WASTE 15
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O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 35
Your Broom Source for Municipal & Contractor Sweeping ...any sweeper, any attachment gutter brooms strip brooms tube brooms wafer brooms hard parts too!
www.united-rotary.com
800-851-5108
urbsales@united-rotary.com
3 6 NORTH AMERIC AN S WE E P E R O C TO BER 2021
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O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 37
INDEX 1-800-SWEEPER..........................................................................31 1800sweeper.com
The ODB Co..................................................................................39 800-446-9823 / www.odbco.com
Bucher Municipal.........................................................................29 704-658-1333 / buchermunicipal.com
Safety Vision.................................................................................36 800-851-4764 / safetyvision.com
Buffalo Turbine.............................................................................26 716-592-2700 P R O D/ buffaloturbine.com U C T W AT C H
Schwarze Industries Inc........................................................3, 7,18 800-879-7933 / schwarze.com
Curbtender Sweeper s LLC........................................................BC 319-266-1721 / curbtendersweepers.com
Sharpco Sweeper Shoes................................................................4 313-343-4328/800-372-5007/sharpcosweepershoes.com
Carolina Enviromental Services...................................................26 800-239-7796 / cesrefuse.com
Eagle Eye Tracking.........................................................................3 855-338-7225 Elgin Sweeper Company..............................................................37 elginregenx.com Global Sweeping Solutions............................................................2 909-713-1600 / globalsweeper.com Gregory Highway..........................................................................21 866-994-4929 / gregoryhighway.com KeyStone Street Sweeping Brooms............................................23 800-635-5238 / kpbrush.com NAPSA..........................................................................................33 866-793-9999 Nite-Hawk Sweepers................................................................6, 25 800-448-9364 / nitehawksweepers.com Oakmont Capital Services LLC......................................................5 320-844-8800 / oakmontfinance.com ODRA Sweeper...................................................................... FC, 15 844-888-6372 / odrasweeper.com
SEALMATE....................................................................................35 sealmate.com
Skavin’jer Street Sweepers..........................................................10 888-652-2137 / skavinjer.com Stewart-Amos Equipment Co........................................................4 800-482-2302 / stewart-amos.com Street Smart..................................................................................19 888-653-6800 / streetsmartrental.com Superior Tire & Rubber Corp.......................................................35 800-289-1456 / superiortire.com Sweeper Parts Sales......................................................................6 877-695-3060 / sweeperpartssales.com Trinity Highway.............................................................................11 888-323-6374 / trinityhighway.com Tymco............................................................................................17 800-258-9626 / tymco.com United Rotary Brush Corporation................................................36 800-851-5108 / united-rotary.com Xpress Sweeping Inc....................................................................38 401-523-6116 / xpresssweeping.com
Pat’s Pump & Blower....................................................................11 800-359-7867 / patspump.com
3 8 NORTH AMERIC AN S WE E P E R O C TO BER 2021
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ODB Has the Parts to help SWEEP America ! For ALL makes and models of street sweepers! Tennant - Elgin - Sunvac Mobil -Wayne - VacAll Vanguard - NiteHawk Schwarze - Johnston - Tymco OLD DOMINION BRUSH COMPANY
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and much more...
COAST to COAST
www.odbco.com CALL 800-446-9823 Today! w w w. na sweeper.co m Alamo Group
Replacement Parts for all makes and models of street sweepers Johnston, Elgin®, Tymco®, Tennant®, Wayne, etc..
O C TO B E R 2 0 2 1 N O R T H A M E R I C A N SWEEPER 39 052419 TMT
the path is always clear High performance, durable products that offer customers a lower total cost of ownership.
the
sentry a sweeper with standards as strong as your own the sentry regenerative air sweeper uncommonly high standards
Under CDL platform with over CDL performance. Incab control of gutter broom speed, pressure, and angle. Hopper and fan are made entirely of Hardox® 450 abrasion resistant steel designed to stand up to the abuse of debris. Crescent shaped pick up head funnels debris to the center of machine. On-screen diagnostics keep information at your finger tips and makes it easier to maintain your sweeper.
PHONE: 4 0 NORTH AMERIC AN(319) S WE 266-1721 E P E R O C TO BER 2021
701 PERFORMANCE DR. CEDAR FALLS, IA 50613
www.curbtendersweepers.com Vi si t Us
