North American Sweeper - October 2023

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IN THE NEWS p.14 KEEP STAFF MEMBERS HAPPY AND HEALTHY WITH THESE ENHANCED BENEFITS p.24 7 EASY ADDED REVENUE GENERATORS FOR SWEEPING BUSINESSES p.28 BUYER’S GUIDE 2023/2024 p.33 INSIDE 2005-2022 2005-2023 OCTOBER 2023
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4 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us FEATURES 8 Cook Paving and Construction, Cleveland OH 14 In The News 24 Keep Staff Members Happy and Healthy With These Enhanced Benefits 28 7 Easy Added Revenue Generators for Sweeping Businesses 33 Buyer’s Guide 2023/2024 38 Index of Advertisers/Classifieds CONTENTS OCTOBER 2023 | VOLUME 18 | ISSUE 10 CEO & PUBLISHER
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COOK PAVING AND CONSTRUCTION CLEVELAND,

OH

This is one of those rarest of inspirational business success stories. It has everything the greatest histories include. A father and son startup back when hauling ice was necessary for home refrigeration, eventual advancement of services to become an enterprise with $20 million in annual revenues from construction site work and related services. A receptionist enters the picture a half-century later, starts answering phones and taking messages, and ultimately becomes the CEO of the thriving company just a decade later!

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The Cook family business was started back in the 1900s by father and son, Montry and Thomas Cook. They began hauling ice back in the 50s then expanded into an asphalt paving company installing driveways. They started doing city and state work and built an amazing company in the Cleveland market.

Linda Fletcher, President and CEO of Cook Paving and Construction tells the story and talks about the pavement sweeping component of the modern operation:

Cook is a small minority business that subcontracts to many general contractors, performing paving, site, and underground utility work. In our excavation processes and in our paving work we use power sweepers. Being certified as a minority business sets the company apart with our customers’ needs. We perform work for the city of Cleveland, Cuyahoga County, and the State of Ohio.

ENTER LINDA FLETCHER, PRESIDENT AND CEO

Linda Fletcher was not even born yet when Montry and Thomas Cook started their ice-hauling business. At the time Ms. Fletcher came on board at Cook, she was a mother of three young children. Today, her kids work at the company. Her two sons both work in the field and her daughter works in the office.

I was hired in 1993 and came into the company as a receptionist. I previously worked for the county and city doing reception and secretarial work. I had also been in the banking industry. At Cook, I worked in different facets of the business, including project management. We were a small company with one or two crews. In 1999, I bought into the company and was named corporate secretary with two other owners. In 2010 or 2012, I became the president and CEO.

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I came into the company as a receptionist. I previously worked for the county and city doing reception and secretarial work. I had also been in the banking industry. At Cook, I worked in different facets of the business, including project management. We were a small company. We had one or two crews.
In 1999, I bought into the company...

POWER SWEEPING IN COOK PAVING AND MILLING WORK

The importance of pavement sweeping in our paving and milling processes depends on the individual customer’s needs. Overall, it’s about 30% of our business. The remaining 70% of what we do is the underground and site work.

We do various preparations of construction sites for building our site work. We do sewer installation, and we do asphalt paving. For paving we actually mill and we asphalt pave. We do milling of the road surface, and then we come along to do asphalt paving. We incorporate pavement sweeping in our construction projects of all sizes. It’s like a package production that enables our paving crew to be self-contained, with all the parts of the team needed to do the full job.

COOK COMPANY TEAM

We have a VP of Operations. He has two superintendents, a Resource Coordinator who manages scheduling, and the warehouse and the shop. In the business office, we have a receptionist, an Accounts Payable admin, a Contract Manager, and a Controller. We have a sales team, a VP of Estimating, sales managers, project managers,

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We do various preparations of construction sites for building our site work. We do sewer installation, and we do asphalt paving.

and estimators. We have a shop where our fleet management team maintains our equipment. Our shop manager is John. He has a team of guys. Our total workforce, during the season, with the field and internal staff can get up to 50 to 60 people.

CLEVELAND COMPETITIVE MARKET

New business has its ebbs and flows in this market. You bid, and if you’re successful, they choose you. But, it’s very competitive, and you’re only as good as your last bid.

During Covid, we were fortunate enough to be an essential contractor. We had contracts that we already had working. So, we didn’t lose a lot of people. We did have employees who got Covid, and like most companies, we had suppliers that weren’t available to get materials from.

COOK PURCHASE CRITERIA FOR PAVEMENT SWEEPERS

In purchasing our sweepers and paving and milling equipment, our shop manager, John, does a very good job making sure the quality of the equipment is good. Having easily accessible replacement parts is a big deal and so is the warranty. All of that plays into the decision-making on what he suggests and what we purchase. We want suppliers who are customer focused — the same thing our customers expect from us. So, we have great vendor relations.

It’s been about 15 to 20 years since we put sweeping into the field operations. It became more efficient for us to have it out there. We’ve had sweeping contracts in the past, but when you don’t have the volume of broom sweepers for road sweeping and parking lot sweeping you can’t compete. Instead, we use our sweeping service as an added feature of our paving productions.

We’ve used the ODRA Road Sweepers for a very long time. They’re good sweepers, very durable, and

the company is customer-focused. When it comes to replacement parts, they’re top-notch. We also have a distributor, a water truck as part of our equipment, a mechanic’s truck, and all of our foremen are driving a foreman’s truck that has everything they each need on it.

COOK COMPANY GROWTH AND FUTURE OUTLOOK

As I mentioned, Cleveland is a very competitive market. You’re only as good as your last bid. Whether yours is or isn’t the low bid, you’ve got to get there. It’s very competitive to be in the business of construction anywhere in the country, whether you’re building or repairing roads.

It varies, but, generally speaking, we run about a $20 million company in annual revenues.  We hire subcontractors on our day-to-day operations, whether it’s for trucking or for sawcutting pavement.

Because we do a lot of subcontracting and municipalities, and we provide good, reliable, quality service, most of our customers are repeat customers. As long as the government is spending money on road construction and repair, there will be jobs and opportunities.

UNIQUE COMPANY IMAGE FOR COOK PAVING

The differences that make Cook stand out from our competitors in the Cleveland market are our service quality and our identity as a minority-owned continued on page 12

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business. We don’t display large signage unless we’re the General Contractor of a project.

Being a minority-owned company is kind of our niche and our identity. As far as growth, we’ve tried some marketing things in the past. But, I think what we’ve managed to do is focus on the site work, concrete work, underground utilities, and paving. That’s Cook. We’ve stuck to what we know and it’s what we’ve become well known for in the area.

HIRING AND TRAINING POWER SWEEPING EMPLOYEES IN OHIO

We’re a union-based company. We do job outreach programs with other affiliates that we know. My partner speaks to young people about getting into the construction industry. We’re strong in pushing

with our politicians to get trades back in the schools.  For some things, we do in-house training. If and when we buy anything new, we get the training from the vendor, and sometimes we send our guys away for training. But, most of the time, training is done through their unions.

MAJOR CHALLENGES FOR COOK 2023

I think we’re all here today suffering with the workforce problem. Everyone has a workforce shortage. The construction industry is the same. So, that’s the reason we do our outreach. That’s why we tell young people that we need the next generation to come in. We need to get them on board now, so we can put them next to a seasoned operator or laborer.

Book savvy is not the same as being next to a

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guy who has been doing it for 20 to 30 years. Tri-C Community College, CEA Construction Employers Association, and Cleveland Builds have programs. People can apply to become an apprentice and learn skills in the industry.

ADVICE FOR INDUSTRY ENTRANTS FROM LINDA FLETCHER, COOK CEO

For new workers, I came into the industry at a time when the gentlemen I worked for at Cook were very giving. There wasn’t a time when I couldn’t ask a question and they wouldn’t take the time to explain. Find a place to work where your career development will be nurtured.

For new business owners, I have a great team that works here. We’re very family oriented. I truly believe employees want to be heard. So, I try to be as accessible as possible for them. For more information about Cook Paving and Construction Company, Inc., call (216) 267-7705, or visit https://www.cookpaving.com/.

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Find a place to work where your career development will be nurtured.

SPOTLIGHT INDEX

COMMERCIAL CREDIT, INC. ANAMED TO NORTH CAROLINA’S TOP 40 MID-MARKET COMPANIES FOR THE ELEVENTH CONSECUTIVE YEAR

Charlotte-based equipment and accounts receivable finance company is the only company to be named to the North Carolina Mid-Market Fast 40 List eleven times.

CHARLOTTE, NC (September 5, 2023) – Commercial Credit, Inc. , parent company of Commercial Credit Group Inc., Commercial Funding Inc., and Keystone Equipment Finance Corp., has been named to the Business North Carolina Mid-Market Fast 40 List for the eleventh time. To qualify, a company must be headquartered in North Carolina, have annual revenue between $10 million and $500 million and demonstrate sustained revenue and employment growth over the past three years.

The awards have been presented twelve times since 2011 and Commercial Credit, Inc. is the only company to have made the list more than ten times.

The awards have been presented twelve times since 2011 and Commercial Credit, Inc. is the only company to have made the list more than ten times. In the twelve years that the NC Mid-Market Fast 40 awards have been given, 225 companies have been named to the list. The industries represented on the 2023 list include, banking, commercial finance, construction, transportation, medical, architecture, software, fitness, and retail.

Dan McDonough, president and CEO of Commercial Credit, Inc. , noted, “It’s an honor to be continually recognized for our company’s employment and revenue growth. We are grateful to our employees for their dedicated service to our customers, and thankful that our customers allow us to be a part of their growth.”

Julie Murphy, vice president of marketing stated, “The Mid-Market Fast 40 list is a great representation of the breadth of industries headquartered in North Carolina and demonstrates the range of opportunity within our state. It’s wonderful to see some of the same businesses progress year after year, interesting to see new companies and segments represented,

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and especially nice to see some of our customers make the list.”

An event recognizing the forty companies was at held at the Grandover Resort in Greensboro on August 31 and was hosted by Business North Carolina and Cherry Bekaert LLP, Regions Bank, and Ward and Smith. The full list of companies will be featured in a supplement to the November issue of Business North Carolina magazine.

About Commercial Credit, Inc

Commercial Credit, Inc., through its subsidiaries Commercial Credit Group Inc., Keystone Equipment Finance Corp. and

Commercial Funding Inc., provides equipment loans and leases to small and mid-sized businesses in the construction, transportation, manufacturing and waste industries and accounts receivable financing in a variety of industries. The company is headquartered in Charlotte, NC and operates full-service offices in Buffalo, NY, Naperville, IL, Hamilton, ON, West Hartford, CT and Salt Lake City, UT. For more information, please visit www.commercialcreditgroup.com, www. keystoneefc.com and www.commercialfund.com.

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SPOTLIGHT INDEX

HERMES ROBOTICS, INC. RECENTLY ANNOUNCED ROLLOUT OF DRIVERLESS TRUCK TECHNOLOGY

Guilhem Herail, Founder and CEO of Hermes Robotics, Inc., San Francisco, CA, has recently announced the company’s upcoming rollout of its driverless truck technology for commercial pavement sweeping trucks. The company has developed a kit to retrofit parking lot sweeping trucks that enables them to function driverless at low speeds. The Hermes kit can be retrofitted to most trucks to convert them into such low-speed self-driving vehicles.

With the new Hermes technology for parking lot sweeping, the driver can take the sweeper truck to the parking lot where the service is to be performed. Then, the driver can get out of the vehicle while it sweeps the parking lot and can use the time for blowing the lot corners, sidewalks, etc., or doing other tasks, all while the vehicle is driving itself on a predefined path.

The self-driving vehicle will follow the same path every time without cutting any corners. This system can help the industry standardize the cleaning process and achieve a higher level of service, and safety. The software can detect obstacles, so, for example, if a cat was walking in front of the vehicle, it would stop and wait for it to leave that area. The vehicle also stops for big branches or other objects.

Herail, the Hermes CEO, has been living in San Francisco for eight years. One morning, as he left his building, he noticed there was a lot of debris on the streets. He couldn’t stop thinking about this problem

Herail, the Hermes CEO, has been living in San Francisco for eight years. One morning, as he left his building, he noticed there was a lot of debris on the streets. He couldn’t stop thinking about this problem and his observation that the street was often dirty.

and his observation that the street was often dirty. He became inspired by the question of what could be done to improve that situation and the overall cleanliness of our cities.

He recognized that to have cleaner streets, the frequency of street cleanings would need to be increased by double or triple. He hypothesized that by automating the street cleaning process the frequency of cleanings could be doubled without increasing the cost, maybe even lowering the cost.

Through his extensive research, he confirmed that through automation it would be possible to increase the frequency of street cleanings or clean additional streets for less total cost. Guilhem emphasizes that this is great news for cities because it means they can increase their street-cleaning frequency without

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undertaking the cumbersome process involved in increasing their budgets.

He further reasons, “There’s so much debate around the idea of ‘Robots are going to take our jobs.’ But the discussion should instead be around, ‘What can robots do to make our lives healthier and happier?”

Herail, a French immigrant, recently became a US citizen and a father. He holds a Master’s Degree in Engineering from a prestigious university in Paris. His professional background is in tech development and management consulting for some of the world’s most recognized organizations.

The Hermes startup has been funded by such renowned investors as Y Combinator, UC Berkeley Skydeck, and Cathexis Ventures. Y Combinator is the most highly sought of all startup accelerators,

with a global acceptance rate of only about 1% (including Airbnb and Doordash). The Cruise company, another startup funded by Y Combinator, is now owned by General Motors and is currently operating a driverless taxis robot service in San Francisco.

Herail and Hermes Co-Founder, Eleonore Jacquemet, a Stanford Alumnus, is also a robotics engineer. Together, the two have developed the technology and their company has automated a few sweeper trucks and has been operating them, serving business customers on a typical commercial sweeping routine as the researchers’ primary mode of experimentation to test the efficacy of the new technology.

The Hermes team has been using a NiteHawk Raptor (Isuzu), a Masco (Ram 1500), and a Tymco

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600 (FL70), which have all been retrofitted to operate autonomously. The driverless system has proven to be deployable routinely without a safety driver. The developers have found that implementation of the technology on a new commercial pavement sweeping site takes only a few hours.

Guilhem explains why the team is launching the initial version of the product for parking lots instead of street sweeping operations, “We discovered that it will be faster to go to market with the technology developed for use in sweeping parking lots vs. streets, so we’re operating automated sweepers on parking lots as part of our product development process. We can now go onto new parking lots and create a 3D map of the area

continued on page 20

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SPOTLIGHT
“We discovered that it will be faster to go to market with the technology developed for use in sweeping parking lots vs. streets...”

SPOTLIGHT

to be serviced within a few hours. Then, we can deploy the sweeper trucks, driverless, onto the parking lots.  At the current stage, we can save money, compared to using a sweeper truck operated by a person, and ensure consistently high-quality service. The average sweeping business using this technology can be expected to realize at least a 25% cost reduction.”

Hermes Robotics is also working with the US Department of Defense on several other use cases, the nature of which Herail said he is not at liberty to discuss at this time.

The immediate next step for Hermes Robotics is to connect with sweeping business operators who are ready to become users of the equipment for about 6 to 12 months of beta testing. That will mostly involve free trial periods of the driverless equipment for pavement sweeping company operators who want to work with

INDEX

the Hermes team to provide feedback on the efficiency and quality of the work performed using their new technology.

For beta test participants, the hardware fee will be waived, and the software fee will only begin after the

continued on page 22

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Hermes Robotics is also working with the US Department of Defense on several other use cases, the nature of which Herail said he is not at liberty to discuss at this time.
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beta test period. When the testing phase is completed, the group plans to prepare for mass distribution. At that point, there will be a fixed fee for the hardware of the kit and a subscription fee for the software.

SPOTLIGHT INDEX

ways to improve their methods of doing things and the quality of their services and to streamline their operations.

The business model will feature a fully equipped installation team that goes to customers’ locations and retrofits the kit directly onto their existing sweeper trucks. Hermes has obtained insurance for operating sweeper trucks with the Hermes self-driving technology and is considering facilitating the acquisition of that coverage for other operators who want to have the kit installed on their trucks.

“One of the many things we’ve learned over time that has encouraged us to press forward with this endeavor is that the pavement sweeping industry is innovationfriendly. People in the business are always looking for

We’ve talked with many people in the industry who have shown great enthusiasm for what we’re doing. So, we’re really excited to go to the next step and start testing it with sweeping companies using it in their operations.”

For more information about Hermes Robotics, Inc., or contacts regarding the research and development of their new driverless truck technology, email beta@hermes-robotics.com or visit http://hermes-robotics.com/.

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TARGET CLASSES • Power Sweeping • Porter Service • Catch Basin Service AVAILABLE COVERAGE WORLD INSURANCE IS PROUD TO PRESENT Contact Scott Cerosky at 800-660-6934 ext 355 scottcerosky@worldinsurance.com Our Exclusive National Power Sweeping Insurance Program 4 Auto LiabilityPhysical Damage 4 General Liability 4 Umbrella 4 Workers Compensation 4 Property/Equipment 4 Employee Benefits 4 Payroll/HR Services 4 Surety Bonds

Keep Staff Members Happy and Healthy

With These Enhanced Benefits

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HEALTHCARE COVERAGE

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Happy and healthy employees are critical elements that enhance business success and profitability. When staff members are satisfied and well, they perform better. Conversely, when employees feel unhappy and wasted, productivity suffers. This results in declining profits, with losses hitting an average of 34% each year for companies in the U.S!

Inthis blog post, we will explore a list of enhanced benefits you can adopt in your street sweeping or paving business to keep your staff members happy and healthy, fostering a positive work environment that will benefit both the workforce and the organization.

One of the benefits you can offer to support the well-being of your employees is comprehensive health coverage. This includes access to medical, dental and mental care. You can also offer health insurance coverage such as point of service, preferred provider organization and indemnity. These benefits help to lower an employee’s outof-pocket payments for medical treatments or expenditures. When employees know their health needs are taken care of, they can focus on their work with peace of mind.

PAID TIME OFF

Providing generous paid time off prevents burnout and boosts overall workplace morale, helping staff members to truly relax and recharge. The off days may include federal holidays, which are relatively fixed, such as New Year’s, Thanksgiving, Christmas, Labor Day, religious holidays and floating holidays, allowing staff to choose any day of the year. Other examples of paid time off include:

4 Vacation: These are paid time off periods given to staff to travel, visit family or friends or

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just relax. The length of vacation time varies from company to company and is often outlined in a vacation policy highlighting the conditions under which workers may take time off for vacation and for how long.

4 Sick leave: This is paid time off that is granted to employees when they are sick or injured. By encouraging sick employees to stay at home, you can hasten the recovery of the affected.

4 Bereavement leave: Here, employees are given paid time off when a family member or friend passes away. Bereavement can help workers manage their loss, attend funeral ceremonies and adjust properly to work thereafter.

4 Parental leave: This is paid time off that workers can utilize for maternity, paternity or adoption leave. This is to allow the employee to adjust properly to their family changes.

4 Personal time: Paid time off may also be offered to employees for personal engagements such as doctor’s appointments, vehicle maintenance appointments, important outings and any other events which are not covered by sick or vacation leave.

PHYSICAL FITNESS

One way to preserve the physical health of your staff members is to encourage physical fitness. This can be done by offering discounts on gym memberships or other fitness programs and educating your employees about physical well-being. Improved physical fitness will cut down on sick days and increase work output.

Flexible Work Schedules

A flexible work schedule enables each employee to

maintain their ideal personal schedule while still having enough time to complete work projects. With more flexible work schedules, employees are better able to balance their personal and professional lives, causing them to be less stressed, happier and healthier.

ERGONOMIC SUPPORT

Without ergonomic support, your employees are likely to experience bodily discomfort, pains and muscle strains due to the physical and postural demands of their work. As a business owner, you can provide seats and supports that are ergonomically designed to avoid putting pressure on the spine, shoulders and neck. Also, provide protective eyewear, clothing and first aid to promote workplace safety.

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One way to preserve the physical health of your staff members is to encourage physical fitness. This can be done by offering discounts on gym memberships or other fitness programs and educating your employees about physical well-being.

RECOGNITION AND REWARDS

INDUSTR Y NEWS

Rewarding employees for their efforts or accomplishments does not have to be expensive. Regardless of the size of the reward, appreciating workers for their achievement in beating a deadline or finishing a crucial project has a significant impact on how they feel about their jobs and the company. When you acknowledge their hard work and efforts, your staff members will feel reassured and valued.

Sources

https://www.opm.gov/policy-data-oversight/pay-leave/ federal-holidays/#url=2018

https://www.forbes.com/sites/ karlynborysenko/2019/05/02/how-much-are-yourdisengaged-employees-costing-you/?sh=180574f03437

https://www.peoplekeep.com/blog/four-ways-to-keepyour-employees-healthy-and-happy?hs_amp=true

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By adopting these enhanced benefits, you’re sure to foster a supportive workplace environment that will enable your staff to be at their best. For more best practices and tips on how to keep moving your street sweeping or paving business forward, subscribe to the North American Sweeper magazine today!

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WE CAN CREATE A RENTAL PROGRAM TO ALIGN WITH SWEEPING CONTRACTS YOU HAVE WITH YOUR CUSTOMERS

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7 Easy Added Revenue Generators for Sweeping Businesses

SPOTLIGHT INDEX

Added services for pavement-sweeping customers are increasingly common. There are sweeping company owners who maintain a purist model, committed to sweeping only, reasoning that they should stick to what they do best. Others have expanded their service offerings to provide various related pavement maintenance services. Some have gone further to offer other exterior maintenance services, and some have even branched into storage rentals or event equipment rentals. Let’s explore some service additions that can generate strong supplementary revenues to help support growth goals for sweeping companies.

7 EASY EXTRA REVENUE GENERATORS FOR SWEEPING BUSINESSES

Naturally, it’s typically simpler and costs less to improve an existing service than to create a new channel. However, adding something new can go far in building a brand’s image as an innovator, a leader on the cutting edge of the industry. That’s a good way to excite customers and employees, build confidence, and increase repeat sales, referrals, and word-ofmouth advertising. Here are seven valuable options for you to consider to increase revenues:

1. ADD BENEFITS TO EXISTING SERVICE LINES. Canvass your existing customers. Ask what additional benefits they would like to have you provide to help them and their customers. If what they suggest

makes sense to you as an add-on, offer a reasonable price to include the new service feature. For example, you may choose to add small landscape debris pickup in areas adjacent to the street sweeping route or area surrounding the parking lot.

2. TRACK YOUR COMPETITORS’ OFFERINGS. As a policy, you should routinely survey your competitive market and use your analysis to make adjustments to your own services menu and pricing. You may not necessarily need to be the cheapest provider, but you do need to know what your competitors are offering that may make their service a better value. Create alternatives that are better or equal at a slightly lower price to motivate your target audience.

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5. ADD MORE SERVICE PRODUCT OPTIONS. Adding one or more new simple services can generate strong additional revenue. For example, portering is widely viewed as a cash cow service add-on for sweeping companies. Some good direct or subcontracted service additions that are working well for many commercial sweeping businesses include:

4 Portering

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4 Trash Can Rental & Servicing

4 Gum Removal

4 Debris Removal

4 Power Washing

4 Asphalt Repair

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3. OFFER INCENTIVES FOR REFERRALS. Along with word-of-mouth advertising and repeat sales, referral business is at the top of the list of the best ways to generate revenues for any business. If you don’t already have one, create a simple system for approaching customers for referrals. The very best time to gather referrals is at the time of the initial sales transaction. So, as a priority, ask your new customer for all the referrals he or she can provide before you leave the sales meeting. After that, consider offering incentives for future referrals, like a discount or a free month or two of an additional service.

4. OFFER SERVICE TIER LEVELS.

You may find that you can provide an appealing incentive to your current and prospective customers by simply offering tiered account levels. For highertier customers, perhaps customers with incrementally longer-term service commitments, you may consider offering a small discount percentage or dollar amount. Or, you might offer a free related service, such as an annual power washing treatment, or a free monthly or once-weekly portering service.

4 Parking Lot Striping

4 Roll-Off Rental

6. COLLABORATE WITH LOCAL BUSINESSES. Partnering with related types of local businesses, like asphalt repair or power washing services, is a smart way to network in your business community. You can offer discounts on their products and services at the time your customers contract with you for services you don’t offer directly. This can be done on a subcontracting arrangement or as a fee referral. Either way, it’s an easy way to serve your customers with a wide open range of convenient new opportunities for them to deal directly with you for the related work they need from your trusted associated local providers.

7. OFFER A COMPELLING DISCOUNT.

Depending upon your market’s competitive profile, improvement may simply be a question of how much customers can expect for their dollar. If you have margins that support profitability with a price cut, you may consider a modification for more competitive pricing. Sometimes just a nominal discount can be enough to help customers and make your business

30 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us BUSINESS CORNER INDUSTR Y NEWS
The very best time to gather referrals is at the time of the initial sales transaction. So, as a priority, ask your new customer for all the referrals he or she can provide before you leave the sales meeting.

recognizable as the one offering the overall best value.

MEASURE PROFITABILITY OF YOUR NEW REVENUE STREAM

Launching a new service line is a big moment for any business. However, in some cases, it can turn out to be too much trouble for the net amount of profit it adds to your bottom line or the value it adds to your brand. So, treat each change as a test. Set benchmarks for it. Track the time, dollar, efficiency, and overall cost/benefit metrics you create for it. Ultimately, if it costs more to start and maintain the add-on than it’s worth, or if it is adversely impacting the particular brand image you are striving to establish, prepare to discontinue it. But, to remain most competitive, stay open to trying new ideas that may benefit your customers and your business.

www.nasweeper.com OCTOBER 2023 NORTH AMERICAN SWEEPER 31
Model 600® COMDEX ® Street Sweeper Model 500x® High Side Dump 1-800-258-9626 www.tymco.com Because swept is not always clean, call TYMCO. Our Regenerative Air Sweepers blast into pavement cracks with up to a 250 mph controlled jet of air, forcing up even the finest sand and particulates into a totally enclosed system — never exhausting dirty air as do vacuum sweepers. All with only a few moving parts, reducing maintenance cost and downtime. FROM THE PEOPLE WHO INVENTED REGENERATIVE AIR SWEEPING! TRUE REGENERATIVE AIR SWEEPING ! Model 600 Illustration Model 435® COMDEX ® Mid-Sized Street Sweeper Model 210® COMDEX ® Parking Lot Sweeper Schedule a Demonstration Today ! ...to remain most competitive, stay open to trying new ideas that may benefit your customers and your business.
32 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us

1-800-VANITY NUMBERS

1800sweeper.com

1-800-793-3737

1800sweeper.com

1-800Asphalt

317-357-9850

800asphalt.com

ALTERNATIVE SWEEPER POWER

Bucher Municipal North America

704-658-1333

buchermunicipal.com

Masco Sweepers

800-345-1246

mascosweepers.com

Schwarze Industries, Inc.

800-879-7933

schwarze.com

BARLIGHTS/BEACONS

Schwarze Industries, Inc.

800-879-7933

schwarze.com

BLOWERS

Masco Sweepers

800-345-1246

mascosweepers.com

BROOMS/BRUSHES

Elgin Sweeper Company

847-741-5370

elginsweeper.com

Masco Sweepers

800-345-1246

mascosweepers.com

Nomad 450-530-9873 balaisnomad.com

Keystone Plastics Inc. 908-561-1300 kpbrush.com

CONSULTING: STORMWATER POLLUTION

Schwarze Industries, Inc. 800-879-7933

schwarze.com

CRACK SEALING

Roklin Systems Inc. 805-256-7680

roklinsystems.com

DISTANCE MEASURING DEVICES

FastMeasure Distance

Measuring Devices

888-876-6050

fast-measure.com

ODRA Road Sweepers 844-888-6372

odrasweeper.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

United Rotary Brush Corp. 800-851-5108 united-rotary.com

CHASSIS PARTS (USED/ REMAN./REBUILT PARTS/ ENGINES/TRANSMISSIONS)

Easiwash Cleaning System 641-357-9274

easiwash.com

DRAG SHOES

Masco Sweepers

800-345-1246

mascosweepers.com

Schwarze Industries, Inc. 800-879-7933

schwarze.com

Superior Tire and Rubber

800-289-1456

superiortire.com

ELECTRIC SWEEPERS

Bucher Municipal North America

704-658-1333

buchermunicipal.com

MB Companies, Inc.

1-888-323-2900

www.m-bco.com

ENTERPRISE/BUSINESS MANAGMENT SYSTEMS

Eagle Eye Tracking

1-419-466-3629

EagleEyeTracking.com

ENVIRONMENTAL

Schwarze Industries, Inc. 800-879-7933

schwarze.com

FINANCIAL/LEASING COMPANIES

Commercial Credit Group Inc. 704-731-0031

commercialcreditgroup.com

Oakmont Capital Services LLC

320-844-8800

oakmontfinance.com/sweeper

GPS (GLOBAL POSITIONING SYSTEMS)

Eagle Eye Tracking

1-419-466-3629

EagleEyeTracking.com

MotoMon

305-969-5566

MotoMon.com

34 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us 12 AMERICAN LIQUID WASTE SEPTEMBER 2017 Visit Us Follow Us

INFRARED/PATCHING

Asphalt Reheat Systems

608-298-9301

asphaltreheat.com

Kasi Infrared Corporation

603-865-1893

kasiinfrared.com

Ray-Tech Infrared Corp.

800-884-2072

raytechinfrared.com

MARKETING SUPPORT

Schwarze Industries, Inc.

800-879-7933

schwarze.com

MEMBERSHIP ORGANIZATIONS

1800sweeper.com

1-800-793-3737

1800sweeper.com

MISCELLANEOUS

PAVEMENT MARKING

Dickson Industries Inc.

405-598-6547

roadproonline.com

Sweeper Parts Sales Inc. 877-695-3060

SweeperPartsSales.com

Keystone Plastics Inc. 908-561-1300 kpbrush.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc.

800-879-7933

schwarze.com

PAVEMENT MAINTENANCE

Roklin Systems Inc.

805-256-7680

roklinsystems.com

MB Companies, Inc.

1-888-323-2900

www.m-bco.com

PAVING & PATCHING

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc.

800-879-7933

schwarze.com

PRESSURE WASHERS

Easiwash Cleaning System

641-357-9274

easiwash.com

Masco Sweepers

800-345-1246

mascosweepers.com

ROUTING/SCHEDULING

SOFTWARE

Eagle Eye Tracking

1-419-466-3629

EagleEyeTracking.com

RUBBER PARTS (FLAPS, HOSES, SEALS, ETC.)

Schwarze Industries, Inc. 800-879-7933

schwarze.com

SITE PREP

Bonnell Industries

815-284-3819

bonnell.com

SWEEPER DEALER

Municipal Maintenance Equipment, Inc. 916-922-1101 source-mme.com

Owen Equipment Co. 800-992-3656 owenequipment.com

Masco Sweepers Inc. 1-800-345-1246

mascosweepers.com

MB Companies, Inc. 1-888-323-2900 www.m-bco.com

NiteHawk Sweepers 1-800-448-9364 nitehawksweepers.com

R.N.O.W Inc. 1-414-541-5700 rnow-inc.com

SWEEPER MANUFACTURER

Bucher Municipal North America 704-658-1333 buchermunicipal.com

Elgin Sweeper Company 847-741-5370

elginsweeper.com

Global Environmental Products 909-713-1600

globalsweeper.com

ODRA Road Sweepers 844-888-6372

odrasweeper.com

Owen Equipment Co.

owenequipment.com Schwarze Industries, Inc. 800-879-7933 schwarze.com

Stewart-Amos Sweeper Co. 800-482-2302 stewart-amos.com

www.nasweeper.com OCTOBER 2023 NORTH AMERICAN SWEEPER 35 www.americanliquidwaste.com SEPTEMBER 2017 AMERICAN LIQUID WASTE 13

Sweeper Parts Sales Inc. 877-695-3060

SweeperPartsSales.com

SWEEPER MANUFACTURER—AIR

Bucher Municipal North America

704-658-1333

buchermunicipal.com

Elgin Sweeper Company 847-741-5370

elginsweeper.com

Global Environmental Products 909-713-1600 globalsweeper.com

Keystone Plastics Inc. 908-561-1300 kpbrush.com

SWEEPER MANUFACTURER— PARKING LOT

Bucher Municipal North America 704-658-1333

buchermunicipal.com

TYMCO Inc.

1-800-258-9626 tymco.com

Masco Sweepers Inc. 1-800-345-1246

mascosweepers.com

ODRA Road Sweepers 844-888-6372 odrasweeper.com

Masco Sweepers Inc. 1-800-345-1246 mascosweepers.com

Victory Sweepers 844-479-3373

VictorySweepers.com

OUTDOOR SWEEPERS

Bucher Municipal North America

704-658-1333

buchermunicipal.com

Elgin Sweeper Company 847-741-5370

elginsweeper.com

NiteHawk Sweepers 1-800-448-9364

nitehawksweepers.com

Owen Equipment Co. owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

Stewart-Amos Sweeper Co. 800-482-2302 stewart-amos.com

NiteHawk Sweepers 1-800-448-9364 nitehawksweepers.com

ODRA Road Sweepers

844-888-6372

odrasweeper.com

Owen Equipment Co. 800-992-3656

owenequipment.com

Schwarze Industries, Inc. 800-879-7933

schwarze.com

Stewart-Amos Sweeper Co. 800-482-2302 stewart-amos.com

SWEEPER MANUFACTURER—BROOM

Bucher Municipal North America

704-658-1333 buchermunicipal.com

Elgin Sweeper Company 847-741-5370

elginsweeper.com

United Rotary Brush Corp. 800-851-5108 united-rotary.com

SWEEPER MANUFACTURER— OUTDOOR

Elgin Sweeper Company 847-741-5370 elginsweeper.com

Global Environmental Products 909-713-1600 globalsweeper.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

SWEEPER MANUFACTURER— RIDE-ON

Masco Sweepers 800-345-1246

mascosweepers.com

SWEEPER PARTS

Bucher Municipal North America 704-658-1333

buchermunicipal.com

Elgin Sweeper Company 847-741-5370

elginsweeper.com

Global Environmental Products 909-713-1600

globalsweeper.com

36 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us 14 AMERICAN LIQUID WASTE SEPTEMBER 2017 Visit Us Follow Us

Masco Sweepers Inc. 1-800-345-1246

mascosweepers.com

United Rotary Brush Corp. 800-851-5108 united-rotary.com

Wheeler Bros., Inc. 814-443-7140

WheelerFleet.com

SWEEPERS (USED)

Bucher Municipal North America 704-658-1333

buchermunicipal.com

SWEEPING & SURFACE CLEANING

United Rotary Brush Corp. 800-851-5108

united-rotary.com

BuySweeperParts 253-872-2077

buysweeperparts.com

SWEEPER RECONDITIONING

Elgin Sweeper Company 847-741-5370

elginsweeper.com

BuySweepers 253-872-2077 buysweepers.com

ODRA Road Sweepers 844-888-6372 odrasweeper.com

ODRA Road Sweepers 844-888-6372

odrasweeper.com

Owen Equipment Co. 800-992-3656

owenequipment.com

ODRA Road Sweepers 844-888-6372 odrasweeper.com

Owen Equipment Co. 800-992-3656

owenequipment.com

Prairie Truck & Auto 608-842-3040 prairietruck.com

TRUCKS & TRAILERS

R.N.O.W., Inc. 414-547-5700

rnow-inc.com

WEAR & REPLACEMENT PARTS

Bucher Municipal North America 704-658-1333

buchermunicipal.com

Owen Equipment Co. 800-992-3656

owenequipment.com

R.N.O.W Inc. 1-414-541-5700 rnow-inc.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

R.N.O.W Inc. 1-414-541-5700 rnow-inc.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

SWEEPER RENTALS

Owen Equipment Co. 800-992-3656

owenequipment.com

R.N.O.W Inc. 1-414-541-5700 rnow-inc.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

Owen Equipment Co.

owenequipment.com

Schwarze Industries, Inc. 800-879-7933 schwarze.com

Sweeper Parts Sales Inc. 877-695-3060

SweeperPartsSales.com

Sweeper Parts Sales Inc. 877-695-3060

SweeperPartsSales.com

Sweeper Parts Sales Inc. 877-695-3060

SweeperPartsSales.com

Wheeler Bros., Inc. 814-443-7140

WheelerFleet.com

www.nasweeper.com OCTOBER 2023 NORTH AMERICAN SWEEPER 37 www.americanliquidwaste.com SEPTEMBER 2017 AMERICAN LIQUID WASTE 15
38 NORTH AMERICAN SWEEPER OCTOBER 2023 Visit Us INDEX PRODUCT WA TCH 1-800-SWEEPER ......................................................................... 19 1800sweeper.com Bensink ........................................................................................ 13 704-658-1333 / buchermunicipal.com Elgin Sweeper Company 7 elginregenx.com FMI Truck Sales & Service 3 800-927-8750 Global Sweeping Solutions ........................................................... 2 909-713-1600 / globalsweeper.com Gregory Highway ......................................................................... 29 866-994-4929 / gregoryhighway.com KeyStone Street Sweeping Brooms 22 800-635-5238 / kpbrush.com NAPSA 32 info@powersweeping.org Nite-Hawk Sweepers 6, 32 800-448-9364 / nitehawksweepers.com Nomad ........................................................................................BC 450-530-9873 / balaisnomad.com Oakmont Capital Services LLC ................................................... 21 320-844-8800 / oakmontfinance.com ODRA Sweeper 21 844-888-6372 / odrasweeper.com The ODB Co. 39 800-446-9823 / www.odbco.com Safety Vision 26 800-851-4764 / safetyvision.com Schwarze Industries Inc. ............................................................... 5 800-879-7933 / schwarze.com SEALMATE 18 sealmate.com Sharpco Sweeper Shoes 4 313-343-4328/800-372-5007/sharpcosweepershoes.com Skavin’jer Street Sweepers 38 888-652-2137 / skavinjer.com Stewart-Amos Equipment Co. ...................................................... 4 800-482-2302 / stewart-amos.com Street Smart ................................................................................. 27 888-653-6800 / streetsmartrental.com Sweeper Parts Sales 6 877-695-3060 / sweeperpartssales.com Trinity Highway 20 888-323-6374 / trinityhighway.com Tymco 31 800-258-9626 / tymco.com United Rotary Brush Corporation ................................................. 3 800-851-5108 / united-rotary.com Victory Sweeper .......................................................................... 15 844-479-3373 / victorysweepers.com World Insurance .......................................................................... 23 866-793-9999 Xpress Sweeping Inc 13 401-523-6116 / xpresssweeping.com

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