AIA Canada Incoming Chair
Mark your calendars for the 50th Annual Shad’s R&R Golf Tournament on Thursday, June 12th. All proceeds to Muscular Dystrophy Canada.
START TIME 10:00am SHARP!!
If you would like to become a sponsor or make a donation to SHAD’s R&R For the Kids, please contact one of our board members directly. Shad’s Board of Directors
Chairman Brad Shaddick brad.shaddick@outlook.com
• Kristine Brown KBrown@wakefieldcanada.ca
• Luc Champagne luc.champagne@autosphere.ca
• Andrew Connor aconnor@dormanproducts.com
• Mike Fazackerley mike.fazackerley@matthewscott.com
• Charlie Grant cgrant@gbsales.com
• Patricia Lazzarotto Plazzarotto@owi.com
Tottenham, Ontario (40 Mins from TO Pearson Airport)
• Mark Potts mpotts@driv.com
• Malcolm Sissmore malcolm@sissmore.com
• Scott Stone Scott@promaxauto.com
• Jeff Van de Sande jvandesande@uapinc.com
• Sean Williams swilliams@uniselect.com
• Cameron Young cameron.young@ca.bosch.com
• Jason Yurchak jasony@worldpac.com
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NAVIGATING THESE TURBULENT TIMES
In the ever-evolving landscape of international trade, the current geopolitical situation between Canada and the U.S. has created a cloud of uncertainty that is proving to be the most punishing aspect for businesses.
Navigating these times in the automotive industry is especially challenging, given how intertwined the industry is between both countries, plus Mexico.
When businesses are unsure about the future, they are understandably hesitant to invest. The looming question of whether tariffs will actually be implemented has finally been answered. But there’s added complexity: Will these tariffs last the tenure of the current U.S. administration, or will they be short-lived? This unpredictability makes it nearly impossible for companies to plan long-term investments.
Take a recent conversation I had with a shop owner looking to complete major renovations for their business. Because of the cost uncertainty of tools and materials, he’s seeing hesitancy from contractors to price out the job, which is expected to take until the end of the year.
This lack of clarity is a significant barrier to making informed business decisions and investments across the sector.
The uncertainty extends beyond tariffs to the broader geopolitical landscape. The United States-Mexico-Canada Agreement (USMCA) is up for renegotiation in 2026. There are concerns about potential significant changes or even the possibility of the agreement being scrapped altogether — even though the agreement was agreed upon in late 2018.
Many aftermarket suppliers made strategic business decisions based on the USMCA. Any alterations to the agreement could force companies to undo those investments or make further changes, resulting in additional expenditure.
The automotive aftermarket is particularly vulnerable to these geopolitical challenges. The industry relies heavily on cross-border trade, with vehicle components often crossing the U.S., Canada and Mexico borders multiple times before final assembly. The imposition of tariffs disrupts this integrated supply chain, leading to increased production costs and higher prices for consumers. This not only affects the competitiveness of Canadian manufacturers but also places a financial strain on small and medium-sized businesses that are less equipped to absorb these costs.
Moreover, the uncertainty surrounding trade relations has led some companies to reconsider their long-term contracts and business strategies. The fear of sudden policy changes and the lack of clarity on future trade agreements make it difficult for businesses to commit to significant investments. This hesitation can stifle innovation and growth, ultimately impacting the overall health of the industry.
As we look ahead, policymakers must recognize the detrimental effects of uncertainty on businesses. Clear and consistent trade policies are essential for fostering a stable business environment. Companies need assurance that they can plan for the future without the constant threat of sudden and unpredictable changes.
We’re living in a climate of not knowing what's next. It risks punishing our industry. Businesses across all sectors need clarity and stability to make informed decisions and investments. Governments and industry stakeholders to work together to mitigate the impact of these challenges and ensure a prosperous future for the aftermarket.
Adam Malik Managing Editor, Jobber News
We want to hear from you about anything you read in Jobber News magazine. Send your email to adam@turnkey.media
RISING COSTS PROMPT CANADIANS TO RETHINK VEHICLE OWNERSHIP
When the Ontario government started the Drive Clean program in 1999, they made concessions for maximum cost of repair, actually defeating the entire purpose to get smog producers off the road. I was on the focus group at the time. I said then and say it now: Not everyone can afford an automobile they are costly and require maintenance. Most people don’t even budget for vehicle maintenance.
Bruce Eccles, Eccles Auto Service
THE GAPS IN DASHBOARD WARNING LIGHT KNOWLEDGE
Sadly, no one actually reads the owners manual or makes any effort to familiarize themselves with their vehicle. The trend is to go to social media, ask a question and expect someone else to do the research for them.
Shawn Greenberg, Seamless Auto Care
WHAT CAN INSTANTLY KILL A SHOP’S SALE
You nailed it. I was lucky enough to find a like-minded (familyoriented) buyer, who himself like me is a licensed tech. He blended well into my position. But, yes, he bought a job, not so much a standalone business. Wish I did read your story five years ago. Water under the bridge now.
Alan Gelman, Glennalan Motors
Every time I open up an email or read an article, I am continually reminded how I have failed at this career choice because I refuse to remove myself from the bays. Now I am being told that I will have a hard time finding someone to purchase my business. Do you know how demoralizing it is to constantly have this shoved in my face while I continually prove these critics wrong? No wonder we have a technician shortage issue. Honestly, I am not counting on an investor to relieve me from my burden. I strongly believe I will pass on my business to a hard-working technician who wants to better their lifestyle. I do not believe that Wall Street bankers are flooding into our industry to gobble up shops for investments. So please stop pretending we are something we are not.
Rob Nurse, Bob Nurse Motors
Let’s face it. Most of us in urban/suburban locations will be bought out by land developers, unfortunately. I would estimate
70 per cent of my “competition” (I don’t believe in local competition. We all got to eat and I want to see everyone succeed as an industry) have disappeared and been turned into condo buildings. I don’t want to see it happen here, but at the end of the day, it's whoever offers the best deal. And developers have the deeper pockets and facilitate the cleanest transfer.
Geoff
Walton, Grant Street Garage
WHY YOU SHOULD THOROUGHLY INSPECT VEHICLES
Good, regular customers appreciate our recommendations. They almost seem suspicious when I tell them they only needed an oil change. I use the same line every time – “I’ve never sold anybody something they didn’t need, but I make my living fixing cars, so you better believe I looked.”
Geoff Walton, Grant Street Garage
WHY THIS SHOP OWNER DOESN’T JUST DO AN OIL CHANGE
Instead of turning these people away it would be a perfect opportunity to sell them on why they should come to us instead. Spend some time with them and educate them on the importance of letting professionals service their vehicle. We have converted quite a few people to get their vehicles serviced at our shop.
Bob Ward, The Auto Guys
SHUTTERING GREEN EV PROGRAM LEAVES SOME SEEING RED
The government had no reason to be giving away tax payer money to people who decided to purchase electric vehicles in the first place. The manufacturers should be the ones offering the rebates. This was only adding to our deficit.
Bob Ward, The Auto Guys
Maybe if the greedy government and manufacturers legislated and built longer lasting, more affordable serviceable vehicles, consumers would be more apt to consume your commodity. But instead your forcing a throwaway product onto intelligent consumers, which the average person does not want. Sorry for your loss, move on to the next idea. We need to transform our economies from a throwaway manufacturing world to a more sustainable servicing world.
Rob Nurse, Bob Nurse Motors
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VEHICLE PRICING TRENDING DOWN
WHILE STILL HIGH, prices for new and used vehicles trended downward over the last year.
AutoTrader reported that January 2025 prices for used vehicles hit $36,899, down 5.7 per cent year-over-year. That’s in comparison to new vehicle prices coming in at $65,317 that month, a drop of 2.9 per cent from the same time last year.
The used vehicle market in 2024 was a rollercoaster, influenced by a mix of factors, according to DesRosiers Automotive Consultants.
“A growing shortage of off-lease vehicles, improved new vehicle availability, declining interest rates and a falling Canadian dollar were just some of the factors shaping the market in 2024,” said Andrew King, managing partner at DesRosiers. “Overall, however, some balance in pricing is returning as the market stabilizes after a turbulent four years.”
A survey of Used Car Dealers Association members highlighted a stark contrast between independent used vehicle dealers and franchised new vehicle dealers.
Franchised dealers reported an average of 395 units sold, while independents averaged 150 units. Looking ahead to 2025, franchised dealers are optimistic, forecasting sales to rise to 426 units, with independents expecting an increase to 182 units.
Despite easing pressures in pricing and financing, the broader challenges facing the Canadian economy leave some uncertainty, DesRosiers reported.
MORE TECHS RELY ON TECH IN THE BAYS
the tire and automotive service industry, according to a new survey by Anyline, a provider of AI-powered mobile data capture tools.
The survey highlights technicians’ growing reliance on digital tools, their openness to innovative solutions and the potential of technology to address industry challenges like labour shortages.
The survey found that 70 per cent of automotive service technicians use technology for at least half their daily tasks, with 68 per cent expressing confidence in advanced digital diagnostic tools.
“Our survey confirms a growing enthusiasm among technicians for technology’s role in shaping the future of automotive service,” said Chris Garcia, head of U.S. automotive at Anyline. “Digitized data empower techs to service more vehicles every day, reducing customer wait times and improving the overall service experience.”
The survey also highlighted the looming challenge of labour shortages, with 46 per cent of respondents identifying this as the industry’s biggest hurdle in the next decade. In response, many shops are turning to digital diagnostic platforms to increase efficiency and enable smaller teams to handle more vehicles.
“Shops that deploy digital tire and vehicle inspection platforms are better positioned to recruit and retain highly sought-after technicians,” Garcia said.
FAMILY SHOP SIL’S SOLD TO MUFFLERMAN
SIL’S COMPLETE AUTO CARE CENTRE has been acquired by The Mufflerman Group.
Located in Oakville, Ontario, Sil’s has been serving the community for almost 50 years, opening its doors in September 1976. It was started by Silvano Sabucco and taken over by his son Carlo Sabucco in 2009.
An announcement by The Mufflerman noted that all employees will remain with the shop and it will operate independently within its network. Sil’s has 8 bays. The deal closed on Feb. 5.
“Carlo and the entire Sil’s team bring unparalleled passion and expertise to the auto repair industry, which has driven their success in the Oakville market for an impressive five decades,” said Costa Haitas, president of The Mufferlman. “Their team is truly outstanding, consistently providing exceptional service to their customers utilizing best-in-class industry tools and technologies. We look forward to adding this location and brand to the Mufflerman family.”
The Mufflerman network includes 28 locations, with 19 of them operating as corporate-owned locations. The network has four different brands: The Mufflerman, EuroMechanic, Fleet Specialties and Sil’s. Another nine franchised locations operate under the Superior Tire & Auto brand.
BUDGETS SQUEEZED BY RISING CAR OWNERSHIP
THE 2025 State of the American Driver Report, based on a survey of 1,000 drivers, highlighted how people are reacting to the high costs of car ownership.
Drivers are feeling the financial pressure and making adjustments to cope with elevated ownership costs. A majority of drivers (55 per cent) shopped around for car insurance in the past 12 months, up from 38 per cent a year ago. More than one in five (22 per cent) switched insurers to find lower rates, while 27 per cent chose higher deductibles and 26 per cent reduced their coverage.
The cost of car insurance has forced people to cut spending in other areas, including family vacations (32 per cent), clothing (30 per cent), and groceries (26 per cent). Nearly half of high-income earners (49 per cent) shopped around for better deals, and 53 per cent settled for less coverage than they thought they might need.
Car repair and maintenance bills generate more distrust, confusion and frustration than any other type of bill. Three-fourths of drivers (76 per cent) believe they have been overcharged for repairs or maintenance work.
For those planning to buy or lease a car in 2025, more than one in five (22 per cent) said they would now consider a lightly used car instead of a new one due to higher prices. Insurance rates are a significant factor, with 71 per cent considering the cost of car insurance when choosing a vehicle. This includes 85 per cent of Gen Z and 75 per cent of Gen X.
MORE AFTERMARKET CUSTOMERS PREFER ‘BUYING DOWN’
AS ECONOMIC CHALLENGES PERSIST, consumers are increasingly opting for cheaper alternatives in the automotive aftermarket, a trend known as “buying down.”
Nathan Shipley, executive director and industry analyst with Circana’s automotive aftermarket practice, highlighted this shift during his presentation “Aftermarket Outlook 2025” at AAPEX last fall.
Shipley explained that while some consumers are researching places for lower prices, this doesn’t always lead to changing suppliers. Instead, there is significant channel shifting and a reduction in the number of products purchased.
“We’re seeing maintenance deferral, especially among lower-income households,” Shipley noted. “Oil changes, AC system recharges, wiper blades, and tires are among the items consumers are delaying.”
When asked which categories consumers are trading down in, tires topped the list, followed by cleaning products, appearance chemicals, wipers and motor oil.
Shipley elaborated on the tire market, explaining how brands are categorized into tiers from one to four, from highest to lowest.
“We’ve seen Tier 4 brands overtake Tier 1 brands in terms of their unit share,” he observed. “A tire purchase is infrequent, but if consumers have a positive experience with a lower-tier brand, it could influence their future buying decisions.”
Shipley emphasized the importance of monitoring these trends. “It will be interesting to see if consumers revert to higher-tier brands once economic conditions improve, or if they stick with the cheaper options.”
The trend of “buying down” reflects the broader economic realities facing consumers and its impact on the automotive aftermarket. As prices rise, consumers are making strategic decisions to manage their expenses. This includes delaying non-essential maintenance and opting for private label or lower-tier products.
“We know that with lower-income households especially, there’s maintenance deferral that goes on during economic times like we’re in. We’ve seen it in the past, and we’re seeing it now,” Shipley said.
TOP PREFERENCES FOR CAR BUYERS
THE HONDA CIVIC and Toyota Corolla are the top passenger vehicles in Canada, while Ford F-Series and Toyota Rav4 came out on top for light trucks.
The results come from rates comparison site Compare the Market and DesRosiers Automotive Consultants.
According to the consultancy, the Honda Civic reclaimed the top spot thanks to a sales increase of 14.3 per cent to 31,774 units in 2024. The survey by Compare the Market of over 1,000 Canadians found the Civic and Corolla excelled in key consumer priorities, including affordability, fuel efficiency and safety.
Both vehicles fall into the popular $20,000 to $29,999 price range, boast an efficient 6.7L/100km claimed fuel economy, and hold five-star safety ratings from the National Highway Traffic Safety Administration (NHTSA).
These traits align with Canadians’ top car-buying considerations: Fuel efficiency (17.3 per cent), lower price (13.0 per cent) and safety (11.1 per cent).
On the light truck side, Ford’s F-Series pickups saw a jump of 8.6 per cent in units sold. Its total of 133,857 units sold is more than 100,000 above the Civic, punctuating the popularity of light trucks over passenger vehicles.
SUVs remain the top choice for Canadian drivers, with 47.7 per cent of survey respondents favouring them, followed by sedans at 22.6 per cent. Data from DesRosiers show that the vast majority of vehicles sold today are SUV — 86 per cent, it reported.
“The market in recent years was skewed by a combination of unprecedented forces, including severe availability issues,” said Andrew King, managing partner at DesRosiers. “Now that a degree of equilibrium has returned, consumer preferences can once more lead the market."
MOUNTING DEBT BURDENING CANADIANS
AS THE CANADIAN ECONOMY navigates a challenging landscape, households across the country are facing a significant headwind in the form of high levels of indebtedness.
Jessica Hinds, director of the Sovereign Group (Economics) at Fitch Ratings, dove into the financial vulnerabilities of Canadian consumers, highlighting the mounting debt burden and the impact of rising interest rates during the fall’s Talk Auto conference.
She noted that although the household debt burden has fallen to 177 per cent of income, it is still “very, very high, both historically and internationally.” She pointed out that prior to the global financial crisis, the debt levels of American and Canadian households were broadly similar, but have since “diverged massively.”
The cost of servicing this debt has reached historically high levels, with interest payments alone accounting for 9.3 per cent of disposable income.
“It has never really been higher,” Hinds said as she showed a chart dating back to 1990.
The situation is further exacerbated by the prevalence of fixed-rate mortgages in Canada. Hinds explained that “half of all outstanding mortgages are held by borrowers who have yet to face higher rates, according to the Bank of Canada.”
However, she warned that “by the end of 2025, the share of households still not having been subject to a payment increase will have fallen to just 15 per cent.”
This impending “wall of renewals” in the mortgage market is just one aspect of the financial vulnerability facing Canadian households, and it is expected to have a significant impact on their ability to afford additional spending.
Hinds emphasized that the high level of household debt is a “significant headwind to both the outlook for consumer spending
CONSUMERS LACK DASHBOARD WARNING KNOWLEDGE
A RECENT SURVEY HAS FOUND that there are deficiencies in Canadian drivers’ understanding of dashboard warning lights.
The survey for Diono, a maker of children’s car seats, found that a significant number of Canadian drivers struggle to understand their vehicle’s dashboard warning lights, a confusion that could lead to dangerous situations on the road.
The study, which surveyed 2,000 Canadian drivers, asked participants to identify common warning lights, with some less familiar symbols included to test their knowledge. The findings suggest that as vehicles become more technologically advanced, driver education on dashboard literacy has not kept pace.
Only 21 per cent of drivers felt extremely confident in their ability to recognize these symbols, while 29 per cent felt quite confident. A quarter (26 per cent) of drivers said they would stop their vehicle immediately if warning lights turned on.
Half (49 per cent) of drivers reported finding the symbols easy to understand, while 21 per cent admitted they found them confusing. More than three-quarters (77 per cent) of respondents said they were unlikely to ignore a warning light.
YOUNGER DRIVERS GETTING BEHIND THE WHEEL MORE
GEN Z IS HITTING the road more than ever, with nearly half reporting increased driving over the past five years, according to a recent survey.
The 2024 On the Move mobility survey from Enterprise Mobility found some trends that may surprise some when it comes to transportation habits, particularly among Gen Z.
The survey found that 47 per cent of Gen Z respondents are driving more than they did five years ago. This increase is higher than any other generation, with 41 per cent of millennials, 33 per cent of Gen X, and only 16 per cent of baby boomers reporting similar trends.
This surge in driving among Gen Z challenges the perception that younger generations prefer alternative modes
of transportation. The survey highlighted that 85 per cent of all respondents believe owning their own transportation provides the most personal freedom, and 66 per cent expect this freedom to become even more important over the next decade.
HOW TO REV KIDS’ PASSION FOR AUTO
TODAY’S VEHICLES AREN’T necessarily attractive enough to attract young people into this industry and so a different kind of approach is needed, a shop coach recently advised.
Rather than trying to rely on young people developing a passion for automotive repair on their own, explain to them — and their parents — that a career in the trade is viable and stable while showing them just how they can be successful.
As the automotive industry grapples with attracting new talent, Jeff Furrow, owner of Wellsboro Automotive, addressed the challenges and solutions during a training session on apprenticeships at the 2024 Worldpac Supplier and Training Expo.
What’s shifted young people from coming to work on cars? Furrow suggested that older generations had hot rods, Camaros or Mustangs that were easier to understand once you popped the hood.
“We worked on him at night, on weekends. But we can do that ourselves — we have the tools, we can find the knowledge,” he said.
Today, however, the complexity of new vehicles like the modern-day Mustang or offerings from Lexus, Tesla and BMW makes them inaccessible for DIY enthusiasts.
“They can’t work on this. There’s no way they can work on them,” Furrow explained. “So how do they fall in love with something they can’t do? How can they fall in love
NAMES IN THE NEWS
Alain Primeau is now executive vice president of UAP. He will oversee the automotive division of NAPA and Altrom and continue to lead the heavy vehicle division.
Roy Moussa will now serve as senior vice president of NAPA. He will oversee operations from British Columbia to Ontario and continue to lead major accounts.
UPA has moved Alex Rossetti from vice president of product management for NAPA/Altrom to senior vice president of product management.
Chris Kinghorn is now vice president of digital and sales enablement, focusing on optimizing UAP’s digital platforms for both the automotive and heavy vehicle divisions.
NAPA’s vice president of marketing, John O’Dowd, will now oversee marketing for both the automotive and heavy vehicle divisions.
Chris Battershell has been named the new North American vice president for ZF’s aftermarket division, leading a regional team at nine sites across the U.S. and Mexico.
GSP North America announced it had promoted Autumn Lamb to director of marketing and brand strategy. She joined the company in 2019 as marketing manager for GSP Americas.
Rodrigo Reyes is now senior vice president of automotive aftermarket Americas for Mann+Hummel. He previously held the role from March 2016 to February 2023.
Continental Automotive Systems has named Mark Pascuzzo as its new head of automotive aftermarket sales for North America. He joined Continental in 2020.
with an industry when they’re not able to be a part of it?”
Furrow noted that many parents are focused on the four-year university path without a clear plan, but they feel that a piece of paper after that time is nevertheless worthwhile. Suppose you go to those parents with a specific career path that you’ve created for their child, showing how they will progress and the career they will have once they get the education and training. In that case, you’re making a real difference to attract young people to the automotive service trade.
“Once I told them, ‘I have a plan for your child,’ they started listening to us,” Furrow said.
By The Numbers By The Numbers
Stats that put the North American automotive aftermarket into perspective
$65,317 $65,317
New vehicle prices dropped 2.9% year-over-year in January 2025. Used vehicles also saw prices drop, down 5.7% to $36,899. High vehicle prices remain a key factor for 84% of buyers.
AutoTrader
20%
Lease penetration rates in Canada fell from 35 per cent prepandemic, causing a significant supply shortage of younger offlease vehicles today.
DesRosiers Automotive Consultants
29% 29%
While the 59% of drivers admitted to never ignoring a dashboard warning light, nearly three in 10 have, while 12% are unsure if they’ve done so.
Diono
36%
Canadian Millennials who “feel helpless bringing their vehicle in for maintenance and repair” while 57% said that they are very or somewhat knowledgeable.
AIA Canada
67% 67%
Checking battery health is the top maintenance procedure drivers are unaware of. Second was checking tire tread depth (37 per cent)
Uswitch
5 %
Half of fleet managers expect half of their fleets to be electrified by 2030, showing high ambition for electrification in the coming years. Frost & Sullivan
Most of Gen Z’s first exposure to classic cars came from attending car shows highlighting the importance of these events to grow a new generation of collectors.
22:03
With a 50-second increase in travel time per 10 km in 2024 compared to 2023, Vancouver has the word traffic congestion in Canada, 69th in the world.
TomTom
70% 70%
Ford Pro mobile service vehicles grew significantly year over year and now one-in-10 Ford Pro repair orders now completed by a mobile service vehicle. Ford
Hagerty
ON THE ROAD
MEMA Aftermarket Suppliers Global Summit
February 20-21, 2025
Miami, Florida
Global automotive aftermarket leaders gathered in Miami to hear about issues affecting the industry. While many presentations looked at growth opportunities in Latin America, including how the political climate is impacting business, much talk was focused on the effects of tariffs on Canada and Mexico, as well as the potential fallout of USMCA renegotiations. The general consensus was that tariffs would restrict the industry's ability to secure goods and upending trade agreements could risk decades of interconnectedness.
GENERATIVE AI AND THE AFTERMARKET
Solutions for automotive retail and repair are closer than you think // By Kumar Saha
Once upon a time, an auto repair shop’s most advanced technology was a wellworn set of socket wrenches and a grease-stained shop manual. Today, we have digital diagnostics, predictive maintenance and an explosion of e-commerce in the parts business.
But as transformative as these innovations have been, the real game-changer might be something we haven’t fully embraced yet: Generative AI.
I wrote about generative AI in this space when ChatGPT broke into the scene in 2023. I speculated about the possible applications for the aftermarket. But I have to admit that, at that time, I thought these tools were still a few years away.
But the breakneck pace at which generative AI have evolved over the last two years has brought these applications closer to reality sooner than anyone expected.
If you think AI is just for Tesla’s Autopilot or writing essays on ChatGPT , think again. It’s time to explore how generative AI can transform the world of automotive service and retail.
Smarter service recommendations
The days of playing ‘20 Questions’ with customers about the weird noise their car is making may soon be over. Generative AI can take vehicle history, diagnostic data, and customer inputs to predict likely issues and recommend service before problems arise.
identifying a likely worn-out CV joint before a technician even lifts the car. That’s not just efficiency; that’s magic.
AI-powered repair guidance for technicians
Even the most experienced technicians sometimes face a head-scratcher of a repair. With AI-powered assistance, they can input symptoms, error codes and vehicle history to generate detailed troubleshooting steps.
Picture a technician diagnosing a tricky electrical issue: Rather than spending hours combing through service bulletins, an AI tool can instantly suggest the most probable fixes, complete with diagrams and torque specs. It’s like having the world’s most knowledgeable master mechanic available on demand, minus the coffee breaks.
Bosch has already introduced AI-powered diagnostic tools that can assist technicians by analyzing patterns in error codes and suggesting the most likely fixes, significantly reducing troubleshooting time.
Streamlining parts inventory and sales
Ever had a customer walk in and ask for “that thingy that goes on the front of the engine”? AI can bridge the gap between vague descriptions and precise part numbers. By integrating AIpowered chatbots and visual recognition tools, parts retailers can quickly identify needed components, reducing the frustration of backand-forth conversations.
Imagine a world where a customer reports a “grinding sound when turning left,” and AI cross-references that with real-time data,
On the backend, AI can optimize inventory management, predicting demand for specific parts based on historical trends, seasonality and even local weather forecasts. For instance, AutoZone has incorporated AI-driven inventory management to anticipate customer demand and ensure the right parts are stocked at the right locations, reducing wait times and lost sales.
Hyper-personalized customer engagement
Let’s face it, most customers don’t remember when they last had their brake pads checked and they’re probably ignoring that “Service Engine Soon” light. Generative AI can keep customers engaged with timely, personalized reminders, service promotions and educational content tailored to their vehicle’s history.
Imagine an AI-generated email that says, “Hey Alex, based on your mileage, your Toyota Camry is due for a transmission fluid change. We have an opening this Thursday — click here to book an appointment.” That’s not just good service; that’s customer loyalty in the making.
AI in training and knowledge retention
Training new service advisors or parts counter staff is an ongoing challenge. AI can help create interactive training modules that simulate real-world customer interactions, providing instant feedback and guidance.
Instead of memorizing parts catalogs, an AI assistant can instantly pull up compatibility data, alternative options and pricing comparisons — helping new employees become effective much faster.
Not specific to automotive, but Walmart has implemented AI-driven training simulations for employees, improving customer interactions and increasing efficiency — something that could be equally beneficial for automotive service centres.
Fraud prevention and quality control
Unfortunately, fraud exists in the automotive industry, whether it’s warranty abuse, counterfeit parts or unscrupulous service claims. AI can analyze repair patterns, detect anomalies, and flag suspicious transactions before they become costly issues.
Additionally, AI-powered quality control can scan parts for defects before they’re installed, reducing warranty claims and improving customer satisfaction.
In other words, AI is like that eagle-eyed shop manager who spots a problem before anyone else—but without needing reading glasses.
The road ahead
Of course, implementing AI isn’t as simple as flipping a switch. It requires investment, integration with existing systems and a willingness to embrace change. But those who do will be ahead of the curve in an industry where efficiency and customer trust are everything.
The best part? AI isn’t here to replace the human touch; it’s here to enhance it. Customers still want to talk to knowledgeable staff and technicians still need to get their hands dirty under the hood. But with AI handling the grunt work — analyzing data, predicting problems and streamlining operations— everyone in the shop can focus on what they do best: keeping cars on the road and customers happy.
So, will AI ever torque a bolt or diagnose an engine knock by ear? Probably not. But can it make running an auto shop smarter, faster and more profitable? Absolutely.
The real question is: Are we ready to embrace it or will we wait until the competition is already miles ahead?
Your move.
Kumar Saha
Kumar Saha is Vice President (U.S.)/managing director (Canada) of global automotive data firm Eucon. He has been advising the North American automotive industry for over a decade and is a frequent conference speaker and media commentator. He is based out of Toronto.
‘A CHALLENGE AND AN HONOUR ’
As he steps into the pivotal role as AIA Canada chair, Tony Kuczynski brings a wealth of experience and a deep passion for the automotive industry, a journey that began as a licensed technician // By Adam Malik
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When someone takes over a leadership role, there is usually one, maybe two, big challenges awaiting them. But as Tony Kuczynski moves in as chair of the Automotive Industries Association of Canada, he realizes that there are plenty of obstacles facing the industry.
“There’s no shortage of issues that we are facing — the challenge is all the challenges. There are so many of them,” Kuczynski said in an interview with Jobber News.
And he’s seen many changes and hurdles throughout his automotive aftermarket career. He’s the very definition of a lifer — Kuczynski is a car enthusiast whose journey in the auto care industry is a testament to his enduring passion for cars and his commitment to excellence. From his early days as a heavy equipment mechanic to his current role as president and CEO of Mister Transmission, Kuczynski has always been driven by a love for the automotive world and desire to see the industry and the people working in it grow and succeed.
And he’s ready to continue and build on the work he’s established during his time on the association’s executive board, looking to draw on past experiences to shape the future of the industry.
Customer satisfaction should be at the heart of everything you do. Listen to your customers, understand their needs, and go the extra mile to exceed their expectations.
Career path
Kuczynski’s interest in cars and vehicle repair started at a young age.
“I’ve always been an automotive enthusiast. I’ve always liked cars. So that started really early,” he said. “I started repairing cars before I could drive.”
This early passion took him to a technical vocational high school and an apprenticeship, which led to Kuczynski becoming a licensed heavy equipment mechanic.
Despite his love of being a technician and working under the hood of vehicles, Kuczynski felt a pull towards the business side of the industry. He realized he could do more by leading teams.
“I was working as a technician. I was watching my service manager at the time, and I thought, ‘What do I have to do to get his job?’” Kuczynski recalled.
This realization prompted him to pursue a business degree, which eventually led to management roles at Carquest and Canadian Tire. At the former, Kuczynski managed corporate and independent stores across Ontario. He also lived through the acquisition by Advance Auto, gaining firsthand knowledge of the process of consolidation — a trend that has been accelerated throughout the industry in recent years.
At Canadian Tire, he served as the automotive vice president, overseeing tires, parts, accessories and auto service. It was during this time that he first served on the board of AIA Canada.
For more than seven years now, Kuczynski has been at the helm of Mister Transmission, leading the company through significant growth and expansion. The company has locations from coast to coast, expanding strategically.
“Building the Mister Transmission team, repairing cars across the country, gives me a lot of satisfaction,” he said.
Kuczynski’s career path is marked by a series of strategic moves and a commitment to continuous learning. His transition from a hands-on technician to a business leader was driven by a desire to make a broader impact.
“As a technician, I could repair one vehicle at a time,” he said. Instead, he can now lead teams and drive broader success for people and the auto care sector.
“It’s about leadership,” Kuczynski said. “I’ve been a coach, a leader for most of my career in the automotive space. Great leaders understand how to motivate people and they understand customer service. The rest kind of falls into place. So you look after your customers, you look after your business and you’ll have a great business.”
Lessons learned
Throughout his career, Kuczynski has learned valuable lessons about leadership and business.
“People do business with people,” he said. “Strong teams create successful businesses, and those strong teams are led by strong leaders.”
Kuczynski believes that great leaders understand how to motivate people and prioritize customer service. In an age of changing consumer behaviour and talent demands, he noted, it’s essential for people in his position to instill a strong tone from the top.
“Customer satisfaction should be at the heart of everything you do,” he said. “Listen to your customers, understand their needs, and go the extra mile to exceed their expectations. This will build trust and loyalty, which are essential for long-term success.”
It’s further notable that Kuczynski went back for education in business after learning how to wrench. As many shop owners are former technicians, the opportunity for formal business training typically comes after they’re in the leadership role.
Understanding the business side of owning a shop is critical to Kuczynski, pointing out that many of his Mister Transmission franchisees are business professionals who have never worked in the bays.
“The skills to run a business, they’re very different from the skills required to actually fix cars,” he explained, stressing the need for leadership, business skills and customer service skills in running a successful automotive business.
One of the key lessons Kuczynski has learned is the value of adaptability. This skill has been crucial in navigating the challenges posed by advancements in vehicle technology and changing customer expectations.
Kuczynski also emphasizes the importance of integrity in business, as well as understanding customer service.
“Do some technicians and mechanics have those skills and can they learn those skills? Well, certainly — I’m one of them [and] an example of that. But they are very, very different skills,” Kuczynski said.
He pointed out that when looking at a candidate to be a franchisee with his company, he wants them to have those customer service, leadership, financial and business acumen skills. If they know one side better than the other, the rest can be taught.
“You don’t have to actually repair or rebuild the transmission, but you need to understand it to really support the business,” Kuczynski said.
Role with AIA Canada
It’s these experiences, beliefs and lessons that
Kuczynski will bring with him as the chair of AIA Canada, as the industry faces mounting challenges.
“I consider it a challenge and an honour to serve as the chair for the AIA Canada board,” he said. “It’s such a wonderful organization.”
Kuczynski is acutely aware of these challenges, one of the most pressing issues being right to repair, which ensures that independent repair shops have access to the tools and information needed to fix modern vehicles.
He was part of the AIA Canada board more than 15 years ago when this very debate first came around, leading to the signing of CASIS, the Canadian Automotive Service Information Standard. While that is a voluntary agreement, the auto care industry is pushing for a legislated solution that takes into account the technological advancements in vehicles. Last fall, a pair of federal bills passed that eased restrictions around copyright laws but did not explicitly mention the auto industry, nor is there any proper enforcement or penalties when there is failure to comply. Kuczynski is optimistic that a solution can be found.
ANOTHER LEAP FORWARD
TONY KUCZYNSKI WILL SERVE AS THE CHAIR OF AIA CANADA FOR 2025
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“We had success back in 2008. And while it may be a slow and tough process, I know we can have success again,” Kuczynski said. “And again, it’s small wins. It’s understanding the players and making progress on all of them.”
And this is a key topic for the auto care sector, one that will ensure the viability of the industry and protect the people working in it.
“It’s certainly a priority,” he said of work that leads to a legislated right to repair solution. “I think most people understand it but making sure that it’s top of mind and we get that support — not only at AIA but at our boards, at our divisions and at the grassroots in our shops.”
Then there’s the technology side of things. But that’s a broad category — dig deeper and there are many branches. One being technological advancements, such as autonomous and electric vehicles. Another being items like advanced driver assistance systems becoming more prevalent in vehicles.
“The technology just keeps coming. And helping our members adapt to that is critical,” Kuczynski noted.
Additionally, geopolitical challenges, including tariffs and trade policies, require careful navigation. At the time of writing, threats around tariffs on many Canadian goods came to fruition, plus further tariffs on Canadian steel and aluminum. Those working in the aftermarket are turning to its national association for guidance and support.
“The aftermarket, the auto care industries, need an association to advocate on behalf of the whole industry,” Kuczynski said. “Not one single company can do what the AIA does as well as the AIA can do it. And as terms of their expertise and their capabilities. There’s no one better.”
Then there’s the skilled labour shortage. Having a chair with a technician background and one representing those fixing and repairing vehicles is not all that common at AIA Canada — so Kuczynski offers a unique perspective and experience.
Nevertheless, Kuczynski believes the industry is at a critical juncture and AIA Canada has to be the guiding light for its members.
“[There] has never been a more important time to have an association like the Automotive Industries Association of Canada. What it does in terms of promoting, educating, training and, most importantly, advocating on behalf of the car care industry in Canada — It’s critical.”
Future of the industry
Looking ahead, Kuczynski sees endless possibilities for the auto care sector. The above mentioned challenges are indeed significant. But if cleared or properly managed, there is a lot of potential for success.
“The number of cars on the road is not going to get smaller. It’s going to continue to get larger. The age of the cars is going to continue to grow, and the need for repairs will continue to grow,” he pointed out.
Indeed, Canada’s car parc is growing with about 26.7 million light vehicles in operation. That’s up from 26.3 million from 2022, according to Stats Canada data. Canada’s average vehicle age is 10.5 years.
But changes will still be afoot. Notably, there will be continued consolidation as larger players absorb the smaller ones.
“So we are seeing a diminishing number of shops. But the shops that are still here and growing, they’re getting stronger and more professional,” Kuczynski said. “Five years from now, I see stronger, more professional [shops with] better systems, better technology, technicians that have more training — they understand electronics and technology and repairs — and I see them better paid.”
Kuczynski is optimistic about the future, particularly with so much technological development ahead in terms of how business can be done. He envisioned a future where technology plays an even greater role in the automotive repair and maintenance industry, especially around artificial intelligence.
TONY KUCZYNSKI, INCOMING CHAIR OF AIA CANADA, AT HIS MISTER TRANSMISSION HEAD OFFICE IN RICHMOND HILL, ONT.
So every day you got to challenge yourself. Learn something new. Don't be afraid to change. Realize what worked yesterday doesn't necessarily work today.
Advice to the industry
As is traditional when profiling the incoming AIA Canada chair, Kuczynski was asked what advice he would give to industry professionals. Simply: Always be learning.
“Learning and adapting and challenging yourself has never been more important. The world is changing so fast,” he said.
Admitting that it might be cliché to say, Kuczynski said he wakes up every morning excited to learn something new.
“Whether it’s learning something from somebody on one of our stores or talking to another colleague in the industry,” he said.
And constantly learning is part of the industry’s DNA. And this is an industry used to change — there’s no reason for anyone to stick their head in the sand. Understand the environment and adapt, Kuczynski urged.
“Some people are afraid of technology and afraid of change. I would say most people in the automotive industry are not that way because we started out Mister Transmission 61 years ago fixing rear wheel drive cars. Then it went to front wheel drive cars, then all wheel drive cars, then CVTs, then hybrids, now EVs,” he said.
“So every day you got to challenge yourself. Learn something new. Don’t be afraid to change. Realize what worked yesterday doesn’t
“AI fascinates me,” he said. “Its ability to diagnose problems on cars — we’re using it today for diagnostics. Its ability to solve problems. Its ability to handle incoming calls, outgoing calls. It’s going to change the industry the way the phone has developed.”
DRIVING CONFIDENCE, EVERY MILE.
Kuczynski also encouraged industry professionals to embrace innovation. “Be open to new ideas and approaches,” he said.
Setting the standard for quality, durability & performance.
Schaeffler delivers durable, precision parts for efficient, cost-saving repairs. Backed by REPXPERT support, we help shops ensure reliable vehicle performance. www.vls.schaeffler.us
THE IMPACT OF TARIFFS AND TRADE POLICIES
What automotive aftermarket leaders are concerned about as tariffs are enacted and free trade renegotiations loom // By Adam Malik
MEXICO FLAG
The threat of tariffs being imposed on Canadian and Mexican goods entering the United States is now a reality, raising significant concerns within the automotive aftermarket industry.
During a quarterly call with the media in January, MEMA Aftermarket Suppliers highlighted the potential impact of arbitrary 25 per cent tariffs being imposed by the U.S. on its northern and southern neighbours. According to U.S. President Donald Trump, these tariffs are a response to illegal immigration and drug trafficking from Canada and Mexico. After Canada and Mexico agreed to investments at their respective borders, tariffs were delayed until March 4.
This time, the threats were followed through upon and North America entered an unprecedented era, one in which free trade was replaced by a trade war.
This development comes amid additional tariff threats on other nations, particularly China, where the aftermarket sources many goods and materials.
“From our member standpoint, I think some of the North American tariffs that have been announced are more concerning than the China tariffs,” observed MEMA Aftermarket Suppliers president Paul McCarthy.
Following the introduction of tariffs on China during Trump’s first tenure in the White House, the aftermarket adapted by nearshoring — relocating or bringing manufacturing onto or closer to North American soil. Companies believed this strategy would shield them from additional costs brought on by tariffs.
However, this may no longer be the case.
“It’s a lot of uncertainty about a lot of investments that suppliers have [made] and investments that are expensive and timeconsuming to move in terms of where we source these parts,” McCarthy pointed out.
Ana Meuwissen, senior vice president of government affairs for MEMA, the Vehicle Suppliers Association, which includes the aftermarket division, emphasized the ongoing dialogues on all sides of the border but warned of the significant risks for the entire automotive industry.
“Certainly, it would be detrimental. And it is of great concern to our members and to the larger mobility community,” she said during the media call.
Meuwissen further noted the extensive economic data highlighting the negative impacts of tariffs.
“We have this very highly integrated supply chain across all three countries. And, especially, the relationship between the U.S. and Canada is very old. I mean, it dates back several decades, even prior to NAFTA,” she noted. “So there is that incredibly important interdependency, as well as the work that this North American framework does in terms of helping supply chain resiliency.”
The speed at which tariffs could be implemented remained uncertain at the time of writing. Tariffs could be enacted under
a national security emergency order, granting Trump emergency powers to impose them quickly. Traditional methods, which involve investigations and a notice-and-comment period, take longer and are phased in over a schedule.
“These are predicated on, usually, investigations that also now allow for a notice and comment type of period from interested entities before a final decision is made and then a tariff is imposed,” Meuwissen said of the traditional method.
Economic impacts of tariffs, wouldn’t be felt immediately but months down the road, experts noted at a recent conference hosted by the MEMA Aftermarket Suppliers. Its annual Global Summit in Miami, sponsored by the Overseas Automotive Council, was held in February where the topic of tariffs and their impact on the industry was a focal point.
On the subject of tariffs, be it the 25 per cent measure on steel and aluminum or the ones implemented on general trade by the current United States federal government, experts reiterated what many have mentioned over the several months since such threats came to light: There is little benefit, if any, along with plenty of risk and disruption.
Craig Allen, former president of the U.S.-China Business Council, warned that a “tit-for-tat” approach to tariffs would lead to a “vicious cycle” and higher prices for consumers with few, if any winners. He advocated a lower tariffs environment to reduce prices and hoped for friendlier approaches in the future.
Omar Martinez of INA, which represents Mexican automotive suppliers, stressed the importance of continuity in free trade between Mexico, Canada and the United States as the USMCA agreement is up for potential renegotiation in 2026.
He emphasized that decades of work have created deep roots of supply integration, and disrupting this could lead to negative outcomes for the industry. Disrupting that can only lead to a negative outcome for the industry, one in which the integration of business and supply chain would unravel and be extraordinarily difficult to put back together, he said.
Warnings of a potential renegotiation to the USMCA were brought up last year by Ann Wilson, former senior vice president of government affairs for MEMA, who has since retired.
She noted that there was concern that the trade agreement may no longer be seen as ideal as foreign companies may have moved their locations to North America to take advantage of the deal. So while a business’s operations may be in one of the three countries, its parent company, and subsequent benefactor, may be in another country.
“And what we’re trying to say is, we’re pro-North America,” Wilson emphasized last year.
She further argued that the North American auto industry is vital for competing globally against regions like Europe and Asia, including China.
Wilson noted that a contentious renegotiation process for
USMCA in 2026 can be anticipated and it may involve complex political agendas from all three countries.
“It’s going to be a fight. It’s going to be a fight within the United States. The ambassador from Canada, they have their own political agenda here, too,” she said.
Wilson noted that the renegotiation could potentially open up significant changes, especially for Canada. “So I think all three countries are preparing for a massive new look at USMCA in 2026.”
Bill Frymoyer, vice president of public policy at MEMA, highlighted the need for continuity and predictability within the business community at the Global Summit. If there’s uncertainty about disruptions that might be ahead — if tariffs will be implemented or a free trade agreement could be ripped up or heavily altered — it makes them less willing to invest, he explained.
The risk of investments becoming moot due to the whims of a country’s leader could lead to second thoughts about investing in supply chain mechanisms or building facilities, he added.
In December, the Auto Care Association released insights on how potential tariffs could cost the automotive aftermarket. It highlighted Canada and Mexico as critical trading partners for the U.S. auto sector, accounting for 58 per cent of auto parts imports and 76 per cent of exports in 2023.
The U.S. imported $16.1 billion in auto parts from Canada, a 12 per cent share of total imports, while Canadian exports of auto parts totalled $18.4 billion, a 36 per cent share of all exports. Top product categories imported from Canada include certain spark-ignition reciprocating piston engines, gearbox parts, suspension system parts and clutch parts.
As for trade wars with other nations, Trump has said he will place additional tariffs on China even though the Biden administration finalized increased tariffs already, which are to be phased in over the next few years.
“So we are expecting further tariff activity related to China, but we don’t know yet if that will be on top of an existing order, or if this will be a new order coming from President-Elect Trump,” Meuwissen said prior to the president’s inauguration.
“We are also hearing continuing, credible stories around a potential across-the-board tariff on imports from all other countries coming into the United States,” she added. “So that has been mentioned in the range of 10 per cent of this universal tariff. So that is another proposal.”
The automotive aftermarket industry is particularly vulnerable to these geopolitical challenges. The industry relies heavily on crossborder trade, with vehicle components often crossing the U.S.-Canada border multiple times before final assembly.
The imposition of tariffs disrupts this integrated supply chain, leading to increased production costs and higher prices for consumers. This not only affects the competitiveness of Canadian manufacturers but also places a financial strain on small and medium-sized enterprises that are less equipped to absorb these costs.
New vehicle prices would certainly increase — anywhere from $3,000-$10,000 (all prices in USD). Wolfe Research and TD Economics agreed that the average car’s price will rise by $3,000 with tariffs. Fullsize trucks could see a jump of $10,000 in pricing.
“Tarris only serve to increase costs, hinder trade, impact economic growth and hurt consumers and workers,” David Abrams, president and CEO of the Global Automakers of Canada, said in a statement.
ANY AND EVERY PART, THAT’S NAPA KNOW-HOW.
ON THE ROAD
Canadian International AutoShow
February 14-23, 2025
Toronto, Ontario
After 10 days with 43 brands and more than 100 exhibitors at the Canadian International AutoShow, 323,521 consumers visited the Metro Toronto Convention Centre to take in the biggest automotive experience in Canada. With 50 vehicles representing 24 different brands, more than 15,000 test drives of electric vehicles were performed between the inside and outside tracks. Attendees were able to take in the latest offerings from automakers including a greater display of plug-in hybrid electric vehicles, the latter of which was predominantly on display at a number of exhibitors.
As economic changes reshape the industry, jobbers must adapt to new challenges and opportunities to remain competitive and profitable
//
By Zakari Krieger
As the global landscape continues to evolve, the automotive aftermarket faces a shifting economic and business environment. Recent political and economic developments, particularly in the United States, have created ripple effects that extend into the Canadian market, influencing inflation, trade uncertainty, and consumer sentiment.
For jobbers, understanding these macro and microeconomic factors is essential to navigating the current landscape.
In Canada, inflation has shown signs of slowing, with the Consumer Price Index (CPI) excluding energy
The changing business environment
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recording 2.9 per cent in January and 2.8 per cent in February. However, the highest increases were in rent and shelter costs, while discretionary spending categories showed signs of weakness. This is significant for jobbers, as reduced consumer and business spending directly affects demand within the retail service environment.
Tariff-related cost increases and trade uncertainty further exacerbate these challenges, creating headwinds for jobbers who must adapt to shifting market conditions.
A look at publicly traded aftermarket corporations offers insight into industry trends. Icahn Automotive, for example, reported a 9.2 per cent year-over-year decline in Q4, citing reduced consumer spending in the retail sector. This serves as a proxy for the broader aftermarket business environment in Canada.
When service bays slow down and consumers become more price-sensitive, jobbers must carefully manage their sourcing strategies to balance meeting customer needs with maintaining profitability. The focus must be on optimizing operational efficiency, controlling costs and streamlining business operations to remain competitive.
Reflecting on past economic downturns, such as the 2008 financial crisis, the aftermarket historically benefited from the inverse relationship between new vehicle sales and tightening credit conditions. However, in recent quarters, this trend has not played out as expected. As the industry continues to navigate uncertain economic conditions, the long-term impact remains to be seen.
For jobbers, strategic planning is critical. Large players in
the industry are increasingly turning to mergers and acquisitions as organic growth slows. The recently announced acquisition of Benson Auto Group by UAP Inc., expected to close in May, exemplifies this trend.
The past few years have been a "golden age" of profitability in the aftermarket, and those considering succession or exit strategies should take advantage of historically strong financial results before entering a more turbulent period. With interest rates and bond yields declining, M&A activity is resurging, making it an opportune time for jobbers to assess their options.
Whether planning for an exit or focusing on long-term sustainability, jobbers must take a proactive approach to financial planning. Working with accounting and consulting firms to analyze financial health, assess working capital needs and understand business valuation is essential.
While not every jobber is looking for an exit strategy at this moment, my advice is to better understand your business and draw connections from the macro environment. Jobbers need to optimize operations and look through all aspects of their business to be able to weather the slowdown, remain profitable and maintain an entrepreneurial competitive advantage when pricing pressures get tough.
Zakari Krieger
BAYWATCH
JEEP SEMI-FLOAT AXLES
TAKE A LOOK AT THE NEWEST PRODUCTS
Dana Incorporated has launched The Ultimate Dana 60® rear semi-float axles, providing a direct-fit, bolt-in upgrade for Jeep® owners. These new axles offer the benefits of the full-float design, such as Spicer® nickel chromoly steel axle shafts and Spicer ring and pinion gearing, while being lighter and compatible with the vehicle’s factory five-lug hubs. This semi-float option allows Jeep owners to reuse existing wheels and brakes, avoiding the cost of an eight-bolt system overhaul. www.DanaProParts.com
ROLLER LIFTER/ GUIDE ASSEMBLIES
Elgin Industries’ popular Elgin Pro-Stock range of performance parts now includes original equipment-quality hydraulic roller lifter/guide assemblies for 2004 and newer Chrysler Hemi engines without multiple displacement system (MDS) cylinder deactivation.
The new assemblies are available for non-MDS 5.7L, 6.1L and 6.4L engines, model years 2004 and newer, and replace OE #5038787AD (lifter) and #53021721AA (guide). Each is pre-assembled for fast, accurate drop-in installation. www.elginind.com
CAMSHAFT, CRANKSHAFT SENSORS
Standard Motor Products has expanded its camshaft and crankshaft position sensor program to cover late-model import and domestic vehicles. Standard Sensors feature advanced circuitry, high-strength neodymium magnets, and integrated analog-to-digital converters for accuracy and durability. Watertight connectors and sealed metal cases prevent moisture and oil intrusion. The program includes nearly 1,000 SKUs, covering over 250 million vehicles. Blue Streak Cam and Crank Sensor Kits, with high-temp connectors, are also available for comprehensive maintenance solutions. www.standardbrand.com
CONTROLLER ARMS AND MORE
Mevotech has added 188 new part numbers, including 38 aftermarket firsts. The new part numbers include first-to-market components, such as control arms for newer 2021-2023 Ford F-150 and F-150 Lightning models from the TTX and Supreme lines. Additionally, Mevotech announced the introduction of TTX steering idler and pitman arms, featuring three new part numbers applicable to a wide range of popular 1999-2023 GM light and medium duty pickup trucks, vans and SUVs. www.mevotech.com
PRODUCT LINE ADDITIONS
ZF Aftermarket introduced 36 new part numbers for various braking, suspension, and transmission components for passenger cars in the U.S. and Canada aftermarket. This launch includes 10 new part numbers for SACHS Continuous Damping Control (CDC) shock absorbers. The latest additions include 12 new part numbers for TRW brake boosters and master cylinders, expanding the availability of these components. The newly launched parts span across several ZF brands, including Lemförder, Sachs, TRW, and Wabco. www.zf.com
AIR HAMMER/PULLER
Milton Industries Specialty Tool Group released a new 3,000 blows-per-minute Bi-Directional Air Hammer/Air Puller Tool. The new AirStrike comes equipped with a piston air lock plug. When inserted into the front of the air hammer, it moves the energy from the front (punch) to the rear (pull), converting the tool to pneumatic puller. Plus, a vibration dampener reduces user discomfort and fatigue. The tool’s one-handed operation lets techs hold parts with their free hand, allowing for controlled component removal without parts and fluids falling to the floor. www.promaxxtool.com
BOOM LIGHT
Milwaukee Tool has introduced the M18 Magnetic Extendable Boom Light. It provides 2,500 Lumens and features three modes to manage output and run-time, depending on the needs of the job. When paired with an M18 XC5.0 Battery, the light provides day-long runtime with up to 12 hours of runtime on low. The light comes with a Protective Storage Boot, providing surface shielding when storing the light on toolboxes or sensitive surfaces. The protective storage boot has 2mm thick, tear-resistant and chemical-resistant rubber. www.milwaukeetool.ca
WORK LIGHT
FLIP SOCKET SET
LTI Tools introduced the new Seven-Piece Half-Inch Drive Flip Socket Set (LT1237) to remove standard or damaged capped/clad lug nuts. Each six-point flip socket features dual hex sizes, covering 12 of the most common lug nut sizes.
The professional-grade Flip Socket Set is ideal for removing wheels on cars and trucks with standard or damaged lug nuts. This set is also perfect for emergency roadside assistance providers and any driver that may need to remove stubborn lug nuts. www.ltitools.com
The Xperion 3000 Under Bonnet LED features a selectable light output of 1,200, 600, or 300 lumens. It can be mounted to any location under the vehicle hood, utilizing either the integrated magnet in the base of the light or one of two fold-out hooks. The light features two adjustable LED lightbars that pivot and tilt, to direct the light exactly where it is required. It’s rated IP54/IK07 for resistance to impact, water and dust. At 1,200 lumens, the light has a three-hour run time; at 300 lumens, it has a run time of 12 hours. The light charges fully in under four hours using the supplied USB-C cable. www.lumileds.com
BOLT SOCKET BIT SET
Dana Incorporated has introduced a new Victor Reinz head bolt socket bit set (#16-38847-01) that covers common European head bolt types, including female splined (Ribe-CV), female torx, and female star in varying sizes of M10, M12, M13, M14, T55, and T70.
Manufactured from high-strength steel and featuring a ½-inch square drive, the set is designed for use on popular European nameplates, such as BMW and Mercedes-Benz, as well as world engines like a 1.6L Ford engine.
www.DanaAftermarket.com
CAR-TOONS
BAYWATCH
STEERING, SUSPENSION ADDITIONS
Mevotech announced 158 new part numbers. A key spotlight is the TTX front lower control arms for the 2023-2021 Ford F-150 pick-up truck. This release introduces TTX inner tie rod ends and additional TTX idler and pitman arm part numbers for popular fleet vehicles. The TTX, Supreme and Original Grade line additions cover vehicles up to model year 2024, providing more repair options for domestic and import passenger vehicles, pick-up trucks, vans, working vehicles, SUVs, CUVs and EVs. www.mevotech.com
is just a routine check, sir - who did you use for your last auto repairs?ˮ
SYNTHETICBLEND MOTOR OIL
Amsoil has introduced a new line of SyntheticBlend Motor Oils tailored for lubricant installers and their customers. This latest offering includes three viscosities — 0W-20, 5W20, and 5W-30 — each with more than 50 per cent synthetic content for enhanced engine protection compared to conventional oils. The oil options provide all-temperature protection, managing heat to prevent deposits, oil thickening and excessive consumption. Its detergent and dispersant additives work to maintain engine cleanliness and efficiency. www.amsoil.com
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