8 minute read
Installer Support
WIN MORE BUSINESS WITH HASSLE-FREE FENSA FINANCE
All FENSA Approved Installers can now offer competitive finance packages to their homeowner customers – at no cost to the installer in terms of time or money.
Partnering with home improvement finance specialists Improveasy, FENSA Finance allows installers to offer hassle-free payment options to customers at competitive interest rates. As an extension of the lead generation system on the FENSA website, customers will be able to get a finance quote when looking for a FENSA Approved Installer online. The loan must be for home improvements that a FENSA Approved Installer can carry out. The process for both installers and homeowners could not be easier. Homeowners speak directly to Improveasy regarding the finance, with no involvement from their installer. Installers get paid directly from Improveasy once the customer has signed contracts and the work has been completed. “Being able to provide customers with highly competitive payment options will help our members win more work at no cost to themselves,” Lis Clarke, Operations Director for FENSA and BFRC, said.
“Being able to offer flexible payment options to customers is another great way that being a FENSA Approved Installer can set your business apart from your competitors and turn more enquiries into sales, particularly in the current economic climate. And thanks to our partnership with Improveasy, the whole process is hassle-free too.” Jeff Poole, Improveasy’s Managing Director for Consumer & Business Finance, said: “At Improveasy we’ve been providing home improvement businesses with the chance to offer simple and flexible payment options to their customers nationwide for over ten years, and we're delighted extend our partnership with FENSA to offer their installers across the country this new service. “As an installer, with FENSA Finance there’s minimal paperwork, while your customer benefits from being able to spread the cost of the installation – very important amidst the current cost of living crisis. We handle everything as homeowners speak directly to us, so there is no need to get involved. Then, once we've done our bit and agreed the finance with your customer, you get paid directly, in full, from us. It couldn’t be easier.
This new capability complements our existing member benefit for FENSA installers where we can support them offer consumers finance, whether they’re directly authorised by the FCA or not. Our leading one-stop-shop tech platform accesses a broad spectrum of finance products (including interest-free, interestbearing and buy-now-pay-later) via a panel of lenders across all risk and measure type categories.”
SELL WITH ‘WOW’!
61% of installers say that ‘improving the buying experience’ is the primary reason for seeking new quoting software, according to latest research from Tommy Trinder.
Tom Barfield, Business Development Consultant to Tommy Trinder, speaks to a lot of window installers; he’s carried out more than 750 demos of Tommy Trinder’s Framepoint® app over the last couple of years. And, according to Tom, it’s all change. “2021 was all about saving time. Installers, working all hours to keep up turned to Framepoint® in the need for speed; as a means to get quotes out more efficiently. Quite honestly, installers just wanted their evenings and weekends back! “But this year the thinking is different. In our more competitive, post-pandemic environment, installers are recognising that there’s more to winning hearts & wallets than simply getting a quote out of the door. Installers want software that will wow customers and help them stand out from the crowd – software that will help them deliver a great ‘buying experience.’” Focussing on how people buy, not just what they buy, makes business sense according to a number of recent studies. Indeed, latest research by global business consultants, Gartner, shows that companies that deliver a great buying experience grow twice as fast as those that deliver average experiences. Commenting on the drive towards creating a unique customer experience at the sales stage, Chris Brunsdon, founder & CEO of Tommy Trinder says: “We launched Framepoint® to help installers sell with a ‘wow’ and it seems it never been more important. There’s always plenty of ooohhs and ahhhhs from homeowners when you free-sketch projects on Framepoint®; seeing their new windows and doors come to life in full photo-realistic glory is a moment great excitement. “Customers love being able to try before they buy too - trying out different handles, colours and bar options and instantly seeing the results up close and in situ. All this adds up to a slick, memorable and fun buying experience. And in a flattening market, installers are telling us it’s becoming key to winning orders and staying ahead.” Installers interested in finding out more about how Framepoint® can help ‘sell with wow’ can book a free demo at www.tommytrinder.com.
FLUSH PVCU DOORS NOW LIVE ON FRAMEPOINT®
Tommy Trinder have made flush PVCu doors available to touch, show and price on their Framepoint® app.
“The trend towards heritage style, ‘timber alternative’ PVCu products shows no sign of abating,” says founder and CEO of Tommy Trinder, Chris Brunsdon “Around 24% of all PVCu casements quoted by installers on Framepoint® are flush. Installers told us they wanted doors to match so we’ve pushed on and made flush single and double doors configurable too.” Framepoint’s interface for configuring flush PVCu doors is slick and impressive as we’ve come to expect. Mid-rails and glazing bars can be free drawn with your finger, just like sketching on a pad. Then tap and touch add panels, textured glass and cills. “Details matter when it comes to selling value added products like flush PVCu doors,” says Chris. “Being able to model premium ironmongery and foils and instantly show customers the effect is important to the sale. And, of course, ultimately it helps justify the higher price tag.” Flush PVCu doors completes a volley of launches from Tommy Trinder over recent months, aimed at supporting top end PVCu installers.
Features such as the ability to touch and show pegstays, both working and dummy, model deep bottom rails on sashes and the ability to show clients the difference between mechanical and welded joints in one touch are all now live on the app. Installers interested in discussing how Framepoint® can help sell timber alternative products can book a free demo at tommytrinder.com.
CERTIFIED
Guardian Warm Roof CERTIFIED CERTIFIED Guardian INSTALLER Guardian Warm Roof Warm Roof INSTALLER INSTALLER
Join our network of certified Guardian Warm Roof installers! When it comes to home improvements, half the battle for homeowners can be finding a trustworthy installer. But by being part of a network of certified and fully vetted installers you can take the worry out and expertly install the Guardian Warm Roof in your area. When you join our scheme, you get access to brilliant benefits, including: ❱ Excellent industry access - exclusive product offerings with VELUX® roof windows. ❱ Greater customer confidence as a
Guardian certified installer. ❱ Improved sales and business support. ❱ Discounted business insurance deals via Trade Direct Insurance.
Join our network of certified Guardian Warm Roof installers! When it comes to home improvements, half the battle for homeowners can be finding a trustworthy installer. But by being part of a network of certified and fully vetted installers you can take the worry out and expertly install the Guardian Warm Roof in your area. When you join our scheme, you get access to brilliant benefits, including: ❱ Excellent industry access - exclusive product offerings with VELUX® roof windows. ❱ Greater customer confidence as a ❱ Access to a web portal for Local
Guardian certified installer. Authority building approval. ❱ Improved sales and business support. ❱ Improved credibility with online ❱ Discounted business insurance deals certified installer directory. via Trade Direct Insurance. ❱ Marketing support and branded merchandise including van stickers. ❱ Discounted insurance backed guarantee via Quality Assured National Warranties. Be part of something greater... Call us on 0800 066 5832 or email us at guardian@diversity.agency and get booked in for training.
When it comes to home improvements, half the battle for homeowners can be finding a trustworthy installer. But by being part of a network of certified and fully vetted installers you can take the worry out and expertly install the Guardian Warm Roof in your area. ❱ Access to a web portal for LocalWhen you join our scheme, you get access to brilliant benefits, including: ❱ Excellent industry access - exclusive Authority building approval. product offerings with VELUX® roof windows. ❱ Improved credibility with online certified installer directory. ❱ Greater customer confidence as a Guardian certified installer. ❱ Marketing support and branded merchandise including van stickers. ❱ ❱ Improved sales and business support. Discounted business insurance deals via Trade Direct Insurance. ❱ Discounted insurance backed guarantee via Quality Assured National Warranties. Be part of something greater... Call us on 0800 066 5832 or email us at guardian@diversity.agency and get booked in for training. guardianbuildingsystems.co.uk
❱ Access to a web portal for Local
Authority building approval. ❱ Improved credibility with online certified installer directory. ❱ Marketing support and branded merchandise including van stickers. ❱ Discounted insurance backed guarantee via Quality Assured
