Glass News November 2023 by Christina Shaw

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GGF ATTENDS MEETING AT NUMBER 10 TO MAKE THE RIGHT PEOPLE READ GLASS NEWS THE CASE FOR GLAZING THE UK’S LEADING TRADE NEWSPAPER FOR WINDOWS, DOORS AND CONSERVATORIES

Issue 152 | November 2023

SEE PAGE 28

SEE PAGE 38

G23 AWARDS PREVIEW

L to R- John Agnew, Natalie Little, Ben Wallace and Dave Borland of the GGF, with Amarjit Dhadwal advisor to Arun Photay, and Arun Photay of the Conservative Party

an easy-to-read infographic entitled ‘A Window of Opportunity’ to highlight the difference glazing can make. This is the document we presented to government.” Four members of the GGF including Ben Wallace, Group Head of Membership & Customer Relations at the GGF, David Borland, Head of GGF Technical, John Agnew, Group Managing Director at the GGF, and Natalie Little, President at the GGF, attended the meeting to present the facts. Natalie Little continues: “We successfully highlighted to government that the research calculates a significant 80 million windows would benefit from

immediate replacement, saving as much C02 as taking 1.88 million cars off the road. We were also able to demonstrate the timely cost saving benefit to individuals as the research estimates the average annual saving per household for upgrading windows to current standards at £395. The ‘Window of Opportunity’ Document leaves little room for scepticism about the impact of glazing on carbon emissions, but we will continue to support the industry by gathering and collating the facts and presenting them to the people that have the power to make a change.” Research Report Pages 24 & 25

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l na s!* io ie at r N l i ve e D

“On completion, the GGF translated the research into

IS !! TH NTH MO

John Agnew, Group Managing Director at the GGF, explains: “The GGF recently conducted a comprehensive piece of research into the part glazing can play in achieving Net Zero, and the results were conclusive. Despite the fact 86% of homes already have double glazing (the government’s previous argument for excluding the sector from the Energy Company Obligation (ECO+) Scheme), we all know that this isn’t the full story. For example, seventy per cent of windows installed since 2002 were C rated and so don’t meet the building standards relevant today.

IS !! TH NTH MO

In a bid to effect change by continuing to lobby government, four members of the Glass and Glazing Federation (GGF) attended a meeting at Number 10 with Rishi Sunak’s Political Adviser, Ameet Jogia, MBE, to discuss the role of glazing in reducing the nation’s carbon emissions.

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Breaking the silence around mental health Tune in at nhic.org.uk for our special podcast series on mental health EPISODE

Improving well-being and mental health

EPISODE

Taking a holistic approach to supporting your team

EPISODE

Managing loneliness and working away from home How to achieve work-life balance and manage demands Support in the home improvement, renewables sectors and for tradespeople

Accessing debt support and achieving financial health

0345 053 8975 info@dgcos.org.uk installers.dgcos.org.uk The Double Glazing and Conservatory Ombudsman Scheme (DGCOS) is a consumer protection scheme for the installation of double glazing products. Being a member of DGCOS shows that as an installer you are committed to complying with high standards of consumer protection.

NOVEMBER 2023

The UK’s Leading Glass & Glazing Newspaper

AUTUMN, GREAT INDUSTRY EVENTS AND THE MANOPAUSE. WHAT? Season of mists and mellow fruitfulness, Close bosom-friend of the maturing sun; Conspiring with him how to load and bless With fruit the vines that round the thatch-eves run; etc. etc. Yep, Keats had it right and as we move towards that time of mists and mellow fruitfulness our industry seems to come alive. Suddenly we’re into a period of activity with exhibitions, product launches, factory visits and the diary looking pretty full. What has really struck me about all these events is how extraordinarily well we do them in this industry. In fact, they seem to get better and better, and I don’t base that on money spent, but on the inventiveness and the ability to make these occasions compelling, interesting and, dare I say it, fun! Silka launched their installer partnership by holding one presentation trackside at Silverstone and the other under the wings of the flagship British Airways Concorde at Manchester. While the venues were compelling, the preparation, presentations and professionalism were impeccable. No wonder so many installers were ready to sign up. Similarly, but totally different (does that make sense?) Quickslide held an Editors’ day to view their £1.5 million investment in a cutting and machining centre, and very impressive it was. What was even more impressive was their splitting us into teams to compete in making a sash the old fashioned, hands on way. That really was the way to impress on us the reasoning for the investment and what it will do for Quickslide’s quality and productivity….and it was great fun! Edgetech has held a Triple Glazing Question IGU round table with discussion on how IGU manufacturers have prepared their businesses for an increase in triple glazing. By the time you read this you may well have seen and heard Chris Alderson at the Glazing Summit (another impressive industry event) who is on the Future Homes panel. A date for your diary is 27th March 2024 for the Triple Glazing Question: Part 2, booked to return to the

CONTENTS 4 Face To Face 6 Trade News 24 A Window of Opportunity 26 Ask The Expert

RICOH (now CBS) Arena – just 10 years on from the original event.

28 What Door?

I was intrigued to be sent an article entitled ‘US Aluminium Extruders File Petitions to fight Illegal Dumping by 15 countries’. The petitioners argue because these countries are using highly dumped and subsidised prices, they have gained a significant and increasing share of the U.S. market at the direct expense of the U.S. industry. Officials say the vast amount of dumped and subsidised imports have stymied U.S. extruders’ ability to grow production and sales despite growing demand. The burning question is whether we in the UK are also suffering from dumping? A bit of research and I found that Anti Dumping is referenced as far back as 1904 when someone called Winston Churchill raised the issue in Parliament. So you could ask what mechanical alarm clocks, ladies’ raincoats, butter, rainbow trout and ironing boards have in common? The answer: trade remedies, ie duties on imports of these goods into the UK. I haven’t noticed aluminium being listed as a material being investigated so perhaps we’ve escaped being dumped upon or perhaps we import more aluminium than we manufacture anyway.

44 Triple Glazing Debate

I definitely planned my career all wrong. I was employed by local authorities for well over a decade but wanted to get out into the commercial word. Big mistake! Yes, local authority work was cushy, with great pensions, and no one breathing down your neck….not exactly taxing but also not exciting. But now I realise I probably should have stayed in that cosy, no risk environment. Not only do all these public services offer all the pension perks, work from home, unlimited sick days and even as much as a year off on full pay if you’re ‘ill’ but now there’s the manopause. I had actually thought that the tide was turning against all this woke stuff with a commitment to sizing down the civil service and persuading people to come into the office – why not just order them in if they want to keep their jobs? Apparently, police forces, councils, universities and fire services are all recognising the manopause. A coincidence that they are all public services? I always thought it was a midlife crisis when men coveted fast cars and even faster women but it seems that we can claim this is a clinically proven condition. Sounds like a good excuse to me but, surely, letting firefighters swap shifts or work from home if they’ve had a rough night, is going a bit far!

Chris GOT SOMETHING TO SAY? Email Chris at: chris@glassnews.co.uk

www.glassnews.co.uk | November 2023

October 2023 crossword solution:

38 G23 Awards Preview

‘TIME OUT’ WINNERS – OCTOBER! Sudoku: D O’Keefe, Bolton, Lancs Eye Spy: Gillian Shields, Leeds

46 A Window into Aluminium 50 Software & IT 54 Women In Industry 56 Face To Face 57 BMBI 58 Hardware & Security

Spot the Difference: Charlotte Towle, Hurst Doors, Hull

62 Editor Interview: Carl F Groupco

Crossword: Mr G Allen, Basingstoke, Hampshire

66 Marketing

Congratulations to all our winners! Good luck in this months Time Out pages!

64 Face To Face 67 Company Profile: Glazpart 68 Trade News 92 Careers & Qualifications in Fenestration 94 Cold Calling 96 Time Out! 97 Find A Supplier

@GlassnewsMag @GlassNewsmag

Christina Shaw @Glass News

@GlassNewsMag /GlassNews

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

CONTACT DETAILS Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk Kate Carnall Graphic Design E: kate@glassnews.co.uk Deadline for copy: 16th of each month

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The facts and insights to steer your strategy • Track customer experience and NPS • Measure loyalty, threats, opportunity gaps, brand strength, trust

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Mike McGougan Head of Membership, DGCOS Mike McGougan is Head of Membership at DGCOS, but in his spare time he’s an American Football expert and coach, and proud dad and step-dad who can’t resist anything sports related or a game of golf.

IT’S ALL ABOUT YOU... Where were you born and live currently? I was born in Manchester, and I am a proud Manc. However, I have recently moved out to the countryside, and am now living in a little town called Newburgh, outside of Wigan.

Your education and the subject or activity in which you excelled? I studied TV Production and Media at the University of Huddersfield with the aim of becoming an aspiring video editor. However, being locked in a room on my own video editing didn’t quite suit my personality, and the social aspect of University life got the better of me. However, I did get elected as Student Union President, so at least I accomplished something!

AND YOUR FUTURE... What would you like to do if you weren’t in this industry?

Your favourite sports or interests? I am a keen golfer and American Football player turned Coach. I was an offensive lineman and after one too many knee injuries I am now a Coach of the 2 x National Champion Manchester Titans with my colleague Jonathon Moorhouse. I also spend my Saturdays coaching my stepson’s American Football team. My other major interest is a cliché but I am a proud Dad of two boys aged 6 months and 2 years old, and proud Stepdad to a grumpy almost teenager.

Your biggest regret in life? After leaving university I got some offers to play American football semi-professionally, I wish I would have taken this experience. Who knows where it could have led?

The temptation you can’t resist...? I cannot resist a live sporting event or a round of golf. I don’t think there is anything better than watching professional athletes compete at the highest level!

Someone or something that inspires you? It is most definitely my family. They are the reason I get out of bed every day, to be the

best role model, dad, and partner I can be for them. I want to show the children that hard work pays off.

YOUR CAREER... When and how you joined the industry? I joined the industry about 5 years ago, with a 6-hour interview with our founder Tony Pickup – yes, 6 hours! We discussed all things marketing and a new digital marketing strategy for DGCOS. I started work after university doing marketing and events. Over a period of time I began to specialise in digital marketing and, lead generation in particular which led me to my current role.

The job you do? I am currently Head of Membership. I look after our account managers, key partnerships, and top accounts at the schemes. I started off in marketing and found myself offering support to members

helping them transition to the world of digital marketing and just moved on from there. I began to learn more about our members’ businesses and have used my digital knowledge to help them develop their digital marketing outputs, making them more efficient and therefore more profitable.

Your greatest achievement? If there is one great achievements for our business I think it might be bringing brand ambassador George Clarke to the schemes. But personally, it has to be winning a National Championship with the Manchester Titans. When I joined the team, they were in Division 2, so to get back-toback promotions then build a team capable of winning a national championship was amazing. But obviously my greatest achievement has to be my kids. There is literally nothing better than being a Dad, and the feeling you get when you come home from a day’s work and see their faces light up is the best in the world.

If I wasn’t in this industry, I would likely have pursued a career in some aspect of television or film, or perhaps teaching in this area. However, I think my dream job would easily be a live sports commentator. I’m hoping it’s not too late!

A particular ambition? I would love one day to be a CEO/MD of an organisation maybe in the home improvement sector. I have helped a lot of businesses break into new markets and be incredibly successful and I would like to do that for myself one day. As a kid from a council estate who was never going to amount to much, getting to the top of the tree in a successful organisation is a goal of mine.

The way you want to be remembered. I would like to be remembered as someone who could relate to anyone, put a smile on people’s face and made them laugh. I don’t think I could go through a day without having a laugh! I love pushing people’s boundaries with humour and it is one thing that can always bring people together.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 4

November 2023 | www.glassnews.co.uk

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TRADE NEWS

SWAINSTONS SIGN UP TO STELLAR FROM EPWIN WINDOW SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

ERA ACCELERATES SUSTAINABILITY COMMITMENTS

Longstanding Epwin Window Systems fabricator Swainstons Ltd has signed a three-year supply agreement to manufacture the popular Stellar Aluminium Window and Door System. Swainstons’ move into aluminium fabrication signifies its commitment to providing high quality window and door products to its growing trade, domestic and commercial customers. Liam McClorey, General Manager at Swainstons, said: “We have worked with Epwin Window Systems for many years and fabricate its Optima PVC-U Window and Door System, so we know first-hand the quality of their products and the business support available. Introducing Stellar to our portfolio will allow us to further extend our market reach as the appetite for aluminium products increases.” The move into aluminium fabrication has seen the Stocktonon-Tees fabricator expand its operation by opening a second adjacent factory to provide the much-needed capacity to manufacture its Stellar products. Liam said: “The six-figure investment in the new dedicated Stellar fabrication plant will deliver exceptional efficiencies across the business and ensure we deliver a quick and reliable service for our aluminium products, enhancing our competitive edge in the market.” Swainstons will manufacture a range of Stellar products including the Stellar Flush Window, Slimline Bifold Door, Tilt and Turn Window and the Stellar Slimline Sliding Door. Liam said: “We have already received interest for Stellar from the commercial sector, which underscores the market’s demand for high-quality aluminium windows and doors. As an Epwin Window Systems’ Approved Commercial Partner, we are confident Stellar will open up additional opportunities for us.” Commenting on the new agreement, Katrina Earl, Sales Director at Epwin Window Systems, said: “Swainstons are an established and well-respected fabricator in the North East, renowned for delivering a superior quality product and pride themselves on working with innovative product partners. We are delighted they have chosen Stellar for their aluminium expansion and look forward to further developing this longstanding relationship.” Stellar is the latest multi-award-winning addition to the Epwin Window Systems’ portfolio and was designed to deliver a step-change in aluminium system design. Its slimline flush aesthetics and high-quality system credentials have gained plaudits since the system was launched in 2019. And with experienced fabricators such as Swainstons adding the system to their portfolio, its market appeal has never been stronger. Tel: 0845 340 3968 – www.epwinwindowsystems.co.uk

DEMAND FOR LEKA SYSTEMS’ PRODUCTS CONTINUES TO RISE Leka Systems’ reputation as a go-to manufacturer of innovative home improvement solutions continues to grow, as its most recent figures show. Rhys Hoddinott, Managing Director of Leka Systems, said: “We’re continuing to see rapid growth as more and more people see the benefits our products bring to fabricators, installers and homeowners.” The numbers Leka has released are impressive across the board. In the last 12 months, the company has received 24 new fabricator enquiries with several joining the network. There are over 80 installation companies that install Leka products regularly and a total of over 350 installation companies that buy Leka products. This positive trajectory is expected to continue as evidence by the substantial increase in installer enquiries totalling over 280 in the last 12 months.

ERA is continuing to make significant progress in achieving its sustainability ambitions following the approval of its parent company, Tyman’s, near-term science-based reduction targets by the Science Based Targets Initiative. The Science Based Targets Initiative has validated the Group’s targets to reduce absolute scope 1 and scope 2 Greenhouse Gas (GHG) emissions by 46.2% by 2030 from a 2019 base year, and reduce absolute scope 3 GHG emissions from purchased goods and services by 27.5% within the same timeframe. The approval follows two years of data gathering and modelling by the Group, in addition to deploying measures to reduce its carbon footprint and is a significant achievement for Tyman’s 2030 Sustainability Roadmap. One of the early priorities for the Group was to understand its carbon footprint across its entire value chain and commit to targets required by the latest climate science, by focusing on the most material sources of emissions. As the Group’s consumption of electricity accounts for 70% of its scope 1 and scope 2 emissions, the initial focus has been centred upon procuring greener energy and installing solar technologies, such as those at ERA’s 135,000 sq. ft state-of-the-art headquarters in the West Midlands, whilst also reducing consumption at source. To reduce scope 3 carbon emissions, the Group is continuing to focus on updating existing product designs in addition to focusing on new product innovation and selecting lower carbon materials. ERA is continuing to make significant investments in both its people and processes to achieve this, including the onoing expansion of its engineering and product development departments.

Interest is growing from homeowners too – in the past 10 months, Leka has received over 1,000 enquiries direct from homeowners. This number looks set to increase still further with the recent opening of the Leka Systems show site at the award-winning National Self Build and Renovation Centre in Swindon. Rhys said: “Our show site opened in September 2023. We’re already seeing great success with our training centre and increased enquiry levels from developers, selfbuilders and renovators.” Rhys commented: “We have a robust strategic sales and marketing strategy in place to raise awareness with fabricators, installers and homeowners. But the truth is that our products sell themselves because they are innovative solutions backed with impressive business support that make a real difference to fabricators’ and installers’ bottom lines and homeowners’ lifestyles.” Leka has four core systems which have all set a new standard for innovation and excellence in their sectors. The Leka Xi provides a warm, sustainable alternative to a traditional block/brick-built conservatory base/wall. The Leka Warm Roof can replace most glass, fibreglass and polycarbonate roofing systems, all without the need for additional bracing. The Leka Orangery Roof replaces existing fibreglass, traditional build, glass or polycarbonate roofing system with a lightweight, thermally efficient, structural Orangery roof replacement system. The Leka Carport & Canopy provides a durable, lightweight and rapid construction alternative over more traditional carport systems. Rhys concluded: “As our numbers show, now is the time to get on board with Leka Systems. I’d urge any fabricator or installer interested in the value our products can bring to their business to get in touch today.” Tel: 0800 773 4040 – www.lekasystems.co.uk

Lara Coutinho, Sustainability Programme Manager at ERA, said: “The validation of Tyman’s near-term Science Based Targets is a significant advancement in our sustainability journey as part of the Tyman 2030 Sustainability Roadmap. “We are committed to further reducing our energy, water useage and waste, in addition to our carbon emissions, which we will achieve by continuing to work in partnership with our suppliers and customers so that we meet the requirements of the climate science by the end of 2030.” From L to R: Liam McLorey, Swainston - Karl Swainston, Swainstons - Avtar Birdi, National Key Account Manager, Aluminium, Epwin Window Systems - Nev Gleed, Technical Development Manager, Aluminium, Epwin Window Systems

For further information on ERA’s diverse portfolio of security products, visit www.eraeverywhere.com, contact the sales team on 01922 490 000, or email info@eraeverywhere.com.

November 2023 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TOTAL HARDWARE ADDS FEDERAL 3* CYLINDER LOCK TO ITS RANGE Independent hardware supplier Total Hardware has just introduced the new Federal 3* Cylinder Lock to its range. General Manager Chris Pell, said: “The Federal 3* Cylinder Lock is an intelligently designed TS007 3* anti-snap security product that provides maximum protection against cylinder attack.” With options for PVC-U, aluminium, timber and composite door applications, the Federal 3* Cylinder Lock has a wealth of features that mean it is TS007 3* approved and Secured by Design-compliant. It is also Sold Secure Diamond Grade tested by BSI and the MLA.

The ‘snap’ protection has been intelligently designed to snap in a controlled way with a sacrificial cut. It has five hardened double pins with a magnetic pin system and a trap pin for anti-bump and anti-pick capabilities. It is anti-drill and Iron Guard technology is used to protect the cam. The horizontal key lock is available as a standard cylinder, Keyed Alike and Thumb Turn variations, and there are more than 50,000 key differentiations. It is supplied with three keys and a registration card for key duplication security. It has a dual nickel and brass finish to complement a large range

CARL F GROUPCO EXPANDS ITS PORTFOLIO WITH THE NEW STOCKED YALE VERTEX™ VERTICAL SLIDING DECORATIVE HARDWARE Leading independent hardware distributors, Carl F Groupco has further expanded its product hardware inventory with the introduction of the Yale Vertex™ Vertical Sliding Decorative Hardware. This new hardware collection further enhances the company’s commitment to providing premium hardware solutions to meet the diverse needs of its customers. The Yale Vertex™ range has been designed to complement the traditional aesthetics associated with sash windows, particularly those found in British period-style homes. Suitable for use on PVC-U, aluminium and timber sash windows, the new range includes a combination of decorative hardware that delivers the ultimate solution for sash windows. In addition to pole rings, sash lifts, travel restrictors, sash locks and keeps, the range also includes a heritage tilt finial designed to suit traditional aesthetics. And to broaden the appeal of sash windows in modern homes, a contemporary tilt finial is available too. Commenting on the introduction of the new Yale Vertex™ range, John Crittenden, Managing Director at Carl F Groupco, said: “Vertical Sliding sash windows have become a popular choice, especially in the domestic and new build sectors where next-level heritage detailing is essential. The Yale Vertex™ hardware range perfectly complements the aesthetics of these featurerich windows, so we know it will prove popular with our customers.” The Yale Vertex™ range is available in a wide choice of colours including White, Satin Black, Chrome, Champagne Gold, Silver, Anthracite Grey, Brushed Stainless Finish, Dark Chrome and Satin Chrome. As you would expect from a Yale branded product, the Yale Vertex™ Vertical Sliding Decorative Hardware has undergone extensive testing. This includes corrosion

of handle finishes and comes complete with an M5 fixing screw. The Federal 3* Cylinder Lock is the latest addition to Total Hardware’s comprehensive portfolio, which features products across all price points and includes its own highquality Quantum, Superior 25, Duration, Guardian and Quad Lock ranges. As well as an unbeatable product range, Total Hardware’s customers benefit from an exceptional commitment to service. High stock levels and continual investment in the business ensure rapid turnaround times

The Yale Vertex™ Vertical Sliding Decorative Hardware comes with a 10-year mechanical and surface finish guarantee, evidence that its high-quality construction is longwearing. Carl F Groupco stocks an extensive range of premium quality window and door hardware. It operates nationally, including to the Scottish Highlands and offshore islands, from its distribution centres in Peterborough and Cumbernauld. John concludes: “We work hard to stock the widest range of hardware products to support our customers, and the new Yale Vertex™ Vertical Sliding Decorative Hardware will further expand our market reach.”

Chris concluded: “We pride ourselves on offering the products customers need. Combined with our proactive service, it means we can be a value-added partner our customers can rely on.” Tel: 0113 243 2255 www.totalhardwareltd.co.uk

BURGLARY STATS MAKE A COMPELLING CASE FOR 3 STAR SECURITY The personal finance website https:// www.nimblefins.co.uk/ has done some really interesting analysis of the domestic burglary statistics contained within the most recent annual Crime Survey for England and Wales. And the figures make a pretty compelling argument in favour of TS007 3 star security on all entrance doors, whether they are at the front or the back of the house. 76% of all burglaries occur through doors (59% front, 33% back) compared with just 20% through windows and 4% by distraction or false pretences. And, in a massive one in three of all burglaries, the criminal gets in by forcing the lock on a door.

resistance testing to BS EN 1670:2007 Grade 4 (240 hours), Cross Hatch adhesion testing to ASTM D3359 and Endurance testing to BS 6375 Part 2 (Classification EN 12400) Class – 20,000 cycles. Homeowners can also benefit from Yale’s Lifetime Security Guarantee when the Vertex™ range is used in conjunction with other Yale security hardware, providing peace of mind and added security.

from quotation to despatch and reliable next-day deliveries nationwide.

The figures don’t reveal the type of lock being forced, but it’s safe to assume that the vast majority are zero star, standard 6 pin cylinders, which as we all know are still highly vulnerable to snapping. Despite the statistics, Approved Doc Q of the Building Regs, which requires 3 Star TS007 compliance for door handles and cylinders, still only applies to new build and change of use properties. While there is a consultation taking place at the moment which may well see it extended to replacement installations, that is not currently the case. What will almost certainly happen as a result of consultation is that we will see a tightening of the ADQ compliance standard, with PAS24: 2012 being replaced with PAS24: 2022. This doesn’t just require 3 Star handles and cylinders but also TS008 compliant letter plates to prevent ‘fishing’ and P1A laminated glass for accessible windows and doors (despite the fact that only 0.6 of burglaries involved smashing the glass in the door and only 6.3% smashing a window).

Tel: 01733 393 330

Even without this tougher legislation though, these burglary figures should give fabricators and installers all the evidence they need to help convince retail buyers and social housing specifiers to spend a few pounds more on their door security.

www.carlfgroupco.co.uk www.smartsecure.co.uk www.carlfdirect.co.uk

If you choose Mila, for example, it’s very simple to offer a choice of either a 1 star cylinder paired with a 2 star Kitemark

accredited and audited security handle, or a three star cylinder on its own. Both options are currently fully compliant with PAS24: 2022 and allow buyers complete flexibility on budget and aesthetics, with everything from ProSecure and Yale 1 star cylinders and SBD accredited, SupaSecure stainless steel handles available, as well as Diamond Grade ProSecure and Yale 3 star cylinder options. In 15% of all burglaries though, burglars gained access because the door was simply not locked. According to the Association of British Insurers, if burglars do break in through an unlocked door or window, some insurance providers are unlikely to pay out, so I think it’s also worth promoting automatic multipoint door locks, like the Yale Auto Engage range or ILH Autofire locks. At least with these locks if they are fitted with a dual spindle handle or a pull bar and pulled closed, they will activate the locking points even if you forget to deadlock the door – not to mention the advantage of keeping the slab straight to prevent warping. The median average cost of a repair after an attempted or successful burglary is £150 and the median average cost of goods stolen is £600. Add to those the increased insurance premiums and the obvious emotional cost, the maths surely speaks for itself. More details on Mila’s range at: https://www.mila.co.uk/ By Strafford Cooke, Technical Director, Mila

November 2023 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SUCCESSION

Succession planning is a big challenge for the window and door industry. We speak to Ryan Johnson, Group Managing Director, who led Emplas successfully through a senior management restructure and find out what it means for the fabricator’s future.

Succession planning is going to be a big issue. It has to be. The industry loosely has been around in its current form for about 45 years. A lot of those owner entrepreneurs who started up fabrication and installation businesses are coming to retirement age. Not everyone’s children want to go into the family business, which leaves a lot of companies being run by owners who are planning more for their retirement than the future of their businesses. That has consequences for their individual businesses but also the industry more generally because succession planning isn’t being considered early enough and we’re not necessarily attracting the people we need with a skills set to carry the industry forward into the future. Unless something changes, that will inevitably mean those companies will close and the number of players in the industry will shrink. Not everyone’s children want to go into the family business, which leaves a lot of companies being run by owners who are planning more for their retirement than the future of their businesses.

A CONTINUING PROCESS Emplas has been on that [succession] journey for a while now. In a sense we

reflect much of the industry. Emplas is a family-owned business, which was set up by my father Kevin Johnson in 1979. In 2014 he stepped into a chairman roll and I moved to managing director, having previously been deputy. That was after an extended ‘apprenticeship’ working on the factory floor, fitting windows, working sales with T&K and then management roles with Emplas. Rather than being the end of the process that was, however, only the start. Since then, we’ve built a young team – and importantly, one which combines a lot of sector experience with expertise from outside it – and focussed on creating the infrastructure and processes which support us in delivering a continuously improving service to our customers.

THE IMPORTANCE OF STEPPING BACK

the operational side of the business, while Jody [Vincent, Sales Director] assumed responsibility for sales and marketing, with Phil Brown, our FD retaining his lead on finance.

And it’s not about them either, it’s about the operational and customer services teams working alongside and with them; our departmental heads, our team leaders – and our apprentices. My involvement as Emplas Group Managing Director, isn’t critical.

CASTING A WIDER NET Not always doing things the same way is also very important. That’s another risk in the owner-centric model. There may be exceptions but you tend to fall into the same way of doing things. They may work, but in our experience, they can always be done better.

bringing new ideas from other sectors to benefit our customers.

THE BENEFITS OF PLANNING AHEAD The over-looked benefit of succession planning is that you bring people into your business who are by definition, looking towards a future where they can go and what they can achieve. It creates a forward-looking culture. This is one of the things that has perhaps benefitted us most. We have continued to invest. With more than £1m committed to the expansion of our manufacturing capability, including the addition of two new cutting and machining centres, and the addition of new product lines, we’re also building for the future, with a relentless focus on product quality and service innovation.

BE PREPARED FOR DEAD ENDS BUT PUSH THROUGH

The aim we had was always to build a management team, a young, hungry management team, with broad range of skills, who could take this business forward, yes, with me as a part of it, but certainly not with me at the centre of it.

We wanted skills from outside the sector to help us to grow and scale but do so sustainably. We’ve invested massively over the past few years in our capability, our product offer but most importantly people, because they have brought with them the impetus for change.

For me this is one of the biggest risks that a lot of the businesses in our sector face. They centre around a single or perhaps couple of business owners.

We’ve seen a 25% growth in turnover in the last year. We couldn’t have achieved that sustainably without changing how we did things ahead of time.

That is not to negate the part that ownerentrepreneurs have in this industry - in a sense they make it what it is - but not letting go, not stepping back, creates inherent risks.

This includes major investment in our IT infrastructure, which provides a foundation for innovation throughout our operation and a step-change in customer experience.

On balance, however, we’re in a good place. We're secure. We've got a very young, youthful, energetic, intelligent management team and leadership team.

Emplas doesn’t need me to run – and that’s the way it should be. It makes us more stable. It’s not about individuals, it’s about collective culture and process.

We had to go outside of the industry and have the patience to find that patience has paid off in innovation including more efficient manufacturing processes through to the real-time notifications on deliveries that we launched in the summer.

Any customers or prospective customers can have confidence that Emplas is here for the future. We're focusing on one thing and one thing only, and that's providing the best possible service.

Last year, we got to that point, when Kush [Patel, Managing Director, Emplas] and Phil [Harrison, Operations, Director, assumed over-arching responsibility for

This isn’t stuff that’s necessarily synonymous with the window industry. It’s about

I’d be lying if I said the succession process had been plain sailing all the way. What we have done has not always been successful and there have been moments when in the pursuit of the changes we have made we took our eye off the ball on the day-to-day. Succession planning costs you money, and it cost you time.

For more information on Emplas visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.

November 2023 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

EASY DOES IT WITH TUFFX

AT PRECISION INVESTS £370K IN NEW EXTRUSION MACHINE

First came TuffX’s Infinity roof lights, with their easy to fit, drop and seal installation. Then came TuffX’s simple instructional video, showing just how straightforward installation is. And now TuffX has created a dedicated QR code to make this instructional video even easier to find online.

Leading hardware supplier AT Precision has announced the installation of a new state-of-the-art extrusion line at its premises. In addition to 18 dyes, the new machine totals a £370,000 investment, and is capable of extruding 250kg of material per hour compared to an older machine that was achieving 50kg per hour – an impressive increase of 400%. The investment is part of a wider strategy at AT Precision to become more environmentally conscious, and follows the introduction of a new Recycled Thermal Reinforcement (RTR) system to its production line. Earlier this year, the company launched its own in-house recycling scheme which involves picking up unused or unwanted uPVC materials from its customers, and extruding these for use in manufacturing its own screen retention profile bars. Sales Director Michael Hewitt comments: “The significant investment in a new extrusion machine has been extremely worthwhile – since launching our in-house recycling scheme, we’ve seen more and more of our customers wanting to give us their unused uPVC materials, and thanks to the new machine, we’re able to grind and melt these down at a much higher rate to produce our screw retention profile bars.”

With a state-of-the-art manufacturing facility in Durham, AT Precision manufactures the Everglide range of bi-fold components such as rollers, guides and hinges, as well as the Everseal range of highquality gaskets. They also specialise in security hardware, PVC infill extrusions, and aluminium profile for bi-folds. And because the company manufactures all their products in-house, they are able to offer them at a significantly lower price compared to systems companies.

The QR code will be displayed on the packaging of all Infinity roof light products, making it quickly accessible when products are delivered and ready to install. The code directs the user straight to the installation video on YouTube. The short animation shows just how easy infinity roof lights are to fit. Infinity products are designed to simply slot over and be secured onto a pre-built upstand using multiple screws. It’s a fast and easy process as the roof lights are delivered ready

to be installed straight from the box, with no additional assembly required on site. “Everything about our Infinity roof lights is easy – from ordering and delivery to installation and maintenance,” said TuffX’s Commercial Director Paul Higgins. “That’s why we've made the instructions for its installation super easy to follow, with our short video that will tell you all you need to know in less than a minute. And the video is also easy to find, with a QR code displayed on all our packaging that will take you straight to it. It couldn’t be simpler. “We want everyone to see how easy it is with Infinity to install a roof light that will transform an interior from a space that is dark and lacking in natural daylight to a light, airy and modern one. Scan the QR code, watch the video and see for yourself just how straightforward it is.”

To watch the video, scan the QR code or visit: https://www.youtube.com/watch?v=4L1i4-JkjbQ

Michael concludes: “At AT Precision, cutting-edge technology and sustainability go hand in hand, with the new extrusion machine a testament to both quality and environmental responsibility. “As we continue to innovate and expand our recycling initiatives, we look forward to providing our customers with even more sustainable solutions while maintaining a competitive edge in the market.” www.atprecision.co.uk

INSTALLER INTEREST SOARS FOR LEKA XI FROM MODPLAN Leading trade fabricator Modplan is highlighting increased installer interest in the Leka Xi modular conservatory system. Heidi Sachs, Managing Director at Modplan, said: “We have an extensive pipeline of enquiries from installers asking about adding the Leka Xi to their portfolio. It’s easy to see why there’s such interest – the Leka Xi revolutionises the building market and provides homeowners with multiple benefits.” The Leka Xi provides a warm, sustainable alternative to a traditional block/brick-built conservatory base/wall. The system is typically installed on concrete pads, which saves time, mess and stress when considering a new build conservatory or single storey extension. In fact, a new Leka Xi conservatory can be installed in days not weeks. Heidi says: “The Leka Xi gives a homeowner a cost-effective, low maintenance home extension with minimal hassle.”

requirements with ease. The lightweight GRP is structurally sound and means no thermal bridging or moisture absorption. The Leka Xi’s modular construction gives installers the reassurance that every part of the Xi has been factory tested before delivery.

It also makes the building ideal for homes with limited or no rear property access. To allow homeowners to personalise their installation, the Leka Xi is available in dwarf wall, full wall or combination variations. External GRP cladding skins come in a

range of colours and offer a sustainable replication of brickwork, stone or timber. Alternatively, external boards can be supplied ready for rendering. Modplan manufactures the full range of Leka Systems’ products, including the Leka Warm Roof, the Leka Orangery Roof and the Leka Carport & Canopy. They are all manufactured in Modplan’s state-ofthe-art manufacturing plant in Newport, South Wales, which ensures an exceptional commitment to quality and service. Modplan customers also benefit from the company’s 50-year track record of customer care that goes above and beyond. It’s clear Leka Systems’ products, including the Leka Xi, bring extensive benefits to installers’ portfolios. And when installers source Leka products from Modplan, there’s an extra level of benefit to be had.

The building is incredibly thermally efficient, meeting Building Regulations

To enquire about Leka Systems products from Modplan, call 01495 246844 or email sales@modplan.co.uk.

November 2023 | www.glassnews.co.uk

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

PREFIX LAUNCH INTEGRATED VENTILATION 100% CAMPAIGN SOLUTIONS – THE Prefix Systems have just launched their 100% campaign that will run across print adverting, social media and through other marketing channels in a move to clearly communicate their broad product range. This includes the S2 glazed roof system, award-winning WARMroof platform and their broad range of outdoor living solutions, including the impressive Verandah. S2 is being widely promoted as a 100% modern glazed roofing system, with bold, square cappings, minimum number of components and based on a strong and proven chassis. It’s also been designed to accommodate large openings with relative ease, thanks to the box section eaves beam and integrated bolster.

comes to addressing condensation, with the UK suffering from the build-up of condensation for three out of the four seasons on average (search: dew point in cold roof). Finally, the outdoor living range from Prefix will be promoted as 100% inspired, given the clever design detailing, offering both traditional and modern solutions for true three-season living. Combined the campaign shows the breadth of product solutions that have been designed and engineered by the Blackburn-based business over the years. Chris Baron, director of Prefix Systems commented: ‘Our 100% campaign applies right across our expansive product offering and will resonate with both new and existing customers. We’ve got a product range that performs for today’s and tomorrow’s more demanding markets and that’s why we’ve been one of the most successful businesses in the outdoor living market over the last 27 years, but our eyes are firmly fixed on future partnerships with our installer base.’ For further information on please visit www.prefixsystems. co.uk or contact the head office for a free brochure pack including details on S2 on 01254 871800, alternatively you can e-mail marketing@prefixsystems.co.uk. You can also follow them on social media @prefixsystems.

KEY TO CREATING HEALTHY SPACES

In the wake of a global pandemic, the idea of ‘creating healthy spaces’ has never been more important. While modern buildings may be better insulated than ever, saving us valuable energy, without effective ventilation, this can lead to poor indoor air quality, which can cause a number of health problems. It’s one reason why leading ventilation louvre specialist Renson UK has developed a more strategic approach to ventilation – the Integrated Ventilation Solution (IVS). IVS is a custom-made louvre design made to interface with the external façade via the curtain wall or window and mechanical connections, while hidden behind is the thermal protection, the plenums and the duct connections for mechanical installations. By recognising that the louvre isn’t just about what can be seen, but what is going on behind it, and the fact that it can be used as a component rather than just a product, Renson has designed this unique one-unit, combined solution to offer outstanding performance and reliability.

The 100% warm mantra also makes complete sense in that the Prefix WARMroof is designed to be just that, eliminating the issues that some cold roofs are already beginning to suffer from. Tests have shown that a cold roof has a limited effect when it

Renson UK National Sales Manager Martin Daniels explains: “By carefully regulating the flow of outdoor air, IVS plays a crucial role in improving indoor air quality. The system also aids in temperature regulation, helping to maintain a comfortable interior climate year-round. In essence, the IVS system is more than just an architectural

element – it’s an essential component that contributes to healthier, more energy efficient and aesthetically pleasing buildings.” Renson UK has spent the past 50 years designing, developing and manufacturing high-performance ventilation products, supplying fully tested, high-quality louvres and mechanical ventilation products for every application. These include removable louvre panels, door systems, cladding systems, specification trickle vents, and selfregulating window ventilators. All products offer outstanding weathertightness and have been fully tested to the highest standards. All of our louvres having undergone rigorous BSRIA testing to EN13030:2001. Martin concludes: “At Renson UK, we’re proud to have brought IVS to the market, and we’re confident that this unique, oneunit, and extremely effective solution will transform today’s louvre market.” For more information, visit https://www. renson.eu/en-gb/for-professionals/contact

WARWICK NORTH WEST FORMS CORPORATE PARTNERSHIP WITH ALDER HEY CHILDREN’S CHARITY Leading trade fabricator Warwick North West has announced a new corporate partnership with Alder Hey Children’s Charity, which supports the UK’s busiest children’s hospital, with Director Greg Johnson being appointed as a business ambassador, a voluntary role for members of the business community.

Practitioner roles with the Clinical Health Psychology team. These practitioners will provide input in a timely manner to lower intensity cases, enabling Clinical Psychologists to look after those who have a higher level of need. These additional roles will make a significant difference to children and young people and their families.

As part of the partnership, Warwick has donated over £18K to the hospital’s charity, helping to support its Clinical Health Psychology team in improving access and support for children and young people whose mental health and emotional wellbeing has been impacted through experiencing a chronic illness or acquired injury.

“We are thrilled to join forces with Alder Hey Children’s Hospital and to help contribute to their exceptional work in providing critical care and support to children in need,” Greg comments.

The donation will help to fund the Clinical Psychologist who will support the two new Child and Young Person Wellbeing

“At Warwick, we have a commitment to corporate social responsibility and community engagement, and as a responsible corporate entity, it is our duty to contribute to the betterment of society, and we are honoured to have the

opportunity to make a meaningful impact on the lives of children and their families through this partnership.” As one of Europe’s largest children’s hospitals, Alder Hey treats over 330,000 children every year, and is internationally recognised for its excellence in paediatric healthcare, research and education, having provided a wide range of specialised services and offering cutting-edge treatment since opening its doors over a century ago. Hayley Thomas, Head of Corporate Partnerships at Alder Hey Children’s Charity, comments: “We are delighted to welcome Warwick as a valued corporate partner, and we very much look forward to working closely with the company in achieving our shared mission of improving the lives of young children and their families.”

Warwick North West is a leading trade supplier of windows, doors, and lantern roofs, manufacturing both uPVC and aluminium products from Eurocell and Sheerline. For more information, visit www.warwicknorthwest.co.uk and www.alderhey.nhs.uk.

November 2023 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

RETURNS RUSSELL YATES RETURNS TO ALUK REYNAERS AS HEADLINE SPONSOR

AluK has announced that Russell Yates has been reappointed as UK Managing Director. Olivier Vincent, AluK Group’s Head of Europe, commented: “We are delighted to have him back at the helm in the UK. His knowledge and experience are virtually unparalleled in this industry, and we know that he is a popular and respected figure amongst customers and colleagues alike.”

Russell added: “I spent 17 years at AluK before I left in 2020 to head up a major aluminium fabricator and obviously still care passionately about this business. I’m excited to be back, particularly with such strong backing from the board.

“I had a really valuable experience in fabrication, helping to transform that operation and at the same time seeing the reality of the industry from a different perspective. It was a unique opportunity to see AluK as our customers do and I’m bringing all the knowledge and insight that I acquired there back with me to inform our plans for the months and years ahead.” Russell’s immediate focus is on customers and on ensuring AluK is a great company to do business with. He also says he wants to see AluK leading the aluminium sector’s response to the challenges and opportunities which will come from the government’s Future Homes agenda, adding: “I want to see us really influencing the market, with innovative new products from a strong and trusted brand. The next few years are crucial for the aluminium sector if it is to cement its position as the most sustainable solution to Future Homes and I’m determined to put AluK at the very heart of that.”

More info https://uk.aluk.com/ ai169814282112_01-Ultra ai169814282112_01-Ultra ai169814282112_01-Ultra ai169814282112_01-Ultra ai169814282112_01-Ultra Energy Efficient.pdf Energy Energy Efficient.pdf 1 Efficient.pdf Energy 24/10/2023 Energy Efficient.pdf Efficient.pdf 1 24/10/2023 111:20:22 24/10/2023 1at: 124/10/2023 11:20:22 24/10/2023 11:20:2211:20:22 11:20:22

FOR THE GGP INSTALLER AWARDS 2024

Reynaers Aluminium UK is ‘proud’ to once again show its commitment to installation excellence as it is announced as the headline sponsor for the GGP Installer Awards for the second year in a row. Now in its fourth consecutive year, the GGP Installer Awards has become firmly established as a key event in the glazing industry’s calendar, placing installers at the heart of the celebrations by recognising stand out projects and service. Reynaers, a leading aluminium doors, windows and facades specialist, works with a network of installers across the UK offering dedicated support. The categories being judged at the GGP Installer Awards 2024 are: Best Installation - Residential (over and under £20,000), Best Installation – Commercial, Best Heritage Installation, Best Technical Innovation, Best Sustainable Installation, Best Feature Door Installation, Best Conservatory or Orangery Installation (over and under £35,000) Outstanding Achievement, Rising Star and Best Installer Support Programme. Samantha Hill, Head of Marketing at Reynaers Aluminium UK, said: “Reynaers is always

keen to show its appreciation for the work of installers, and the GGP Installer Awards does a fantastic job of highlighting excellence in the industry, which is why we are proud to once again offer our support as headline sponsor. “Quality of installation is essential in maximising the performance of our products and systems. We make sure that installers’ needs are at the forefront of developments as we continually invest to evolve our products and services, which has recently seen increased digital support for installers through our dedicated Reynaers at Home website and, most recently, the launch of a virtual 360-degree showroom. “Reynaers installers have been involved in some amazing projects both in the residential and commercial sector and we urge them to enter the awards to gain the recognition of a GGP Installer Award. We wish everyone the best of luck.” The GGP Installer Awards 2024 ceremony will take place on 14th March 2024 at the Midland Hotel, Manchester. Entries for the awards will close on 10th November 2023.

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VisitVisit Visit usVisit Visit to us us see to us to ussee the see to tosee the future see thethe future the future offuture future fenestration ofoffenestration fenestration of offenestration fenestration www.glassnews.co.uk | November 2023

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

NEW SUPER COOL COLOURS

GIVE UNI-BLINDS® THE CONTEMPORARY EDGE The latest contemporary colours introduced for Uni-Blinds® integral blinds from Morley Glass take cool to a whole new level, as Managing Director Ian Short explains. When it comes to creating the perfect look for our home décor, even the subtlest of differences in colours can make a massive difference. So being able to closely coordinate the colour of your integral blinds with the window and door frames and, perhaps, handles and hinges is extremely important. Without this flexibility, homeowners may struggle to fully realise their creative vision! Hence why we think the latest new colours in our ScreenLine® integral blinds range have amazing potential in today’s market. The new cool greys and black, as well as the neutral tones we already offer, look set to appeal to any style-conscious homeowner seeking to achieve an ultra-contemporary look. Neutral colours like these are timeless. According to one popular home styling magazine, the most popular ‘on trend’ room décor colours of 2023 have included green, lilac and orange. As amazing as these colours can look, the popularity of bold colours like these does, however, come and go, which is why neutral tones are going to be the preference for many of us.

WHY THE ‘QUALITY’ OF A COLOUR MATTERS All our Uni-Blinds® integral blind units are built using ScreenLine® systems from Pellini S.p.A. – the global market leader for these types of blinds for more than 40 years. One stand-out feature of ScreenLine® blinds is superior quality, which includes the appearance and longevity of the colours applied to the blind slats in Venetian blinds, and to the fabrics of pleated blinds. This is important because integral blinds are exposed to so much direct sunlight and heat – two powerful forms

of energy that can impact on the colour finish over time. This is why ScreenLine® integral blind systems undergo thorough testing to monitor the stability of the colours over many months. Only when Pellini’s R&D team is satisfied with the long term performance is the colour approved for production.

BLACK TO THE FUTURE One new colour that has proved to be an instant hit is our exclusive black (B160) Venetian integral blind. We launched this in 2022 and it has quickly become one of our most popular blind colours. It looks amazing with anthracite or black frames, but it is also ideal for creating a strong contrast between the blinds and the window or door frames for an interesting aesthetic.

ANTHRACITE STILL KING Anthracite windows and doors continue to be the most popular frame colour after white. So it is no surprise that our biggest selling colour after white is anthracite (S159) – it is a modern classic, the demand for which remains consistently strong, and exclusively available in the UK from Morley Glass.

AGATE GREY – THE NEW COOL KID ON THE BLOCK If there is a challenger to anthracite, then it is definitely agate grey (S120). This softer grey is gaining appeal amongst homeowners through its warmer and more homely feel, while at the same time giving any property a more contemporary look than white frames. Hence why the new ScreenLine® Venetian in agate grey is rapidly gaining attention.

SLATE GREY BRINGS A SUBTLE DIFFERENCE Getting home décor right means being able to choose from a variety of different colours, often with subtle differences. This is one of the reasons why we launched a new shade of grey at the 2023 FIT Show – slate grey (B158). Softer than anthracite, but bolder than agate grey or silver, this is already ticking the boxes for many homeowners.

GREY ON THE OUTSIDE, WHITE INSIDE One popular window and door frame choice in recent years has been to have white on the inside and anthracite on the exterior, enabling homeowners to achieve a contemporary outward appearance whilst retaining lightness inside rooms. Now there is a Uni-Blinds® Venetian integral blind option to match these types of windows and doors with our dual coloured slat – S159 anthracite externally and S102 white internally.

PLEATED BLACKOUTS THAT ARE ANYTHING BUT BLACK! Where a homeowner is looking for blackout performance from their integral blinds, the Uni-Blinds® pleated blackout blind will fit the bill. And the great thing about this blind is that the blackout fabric is available in eight colours, four of which are in the grey spectrum – dove, grey sheen, grey ridge and anthracite – as well as black. Find out more about the colour options for Uni-Blinds® at https://www.morleyglass.co.uk/available-colours/.

November 2023 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WARWICK NORTH WEST UP FOR IMPRESSIVE FOUR AWARDS Leading trade fabricator Warwick North West has made the finals in an impressive four award categories, following a successful past 12 months for the Bootlebased company.

skills shortage and creating employment opportunities across Liverpool.

the Year category, following a long-standing commitment to the company’s growth.

of windows, sliding patio doors, bi-fold doors and composite entrance doors.

Greg has also been shortlisted for Young Entrepreneur of the Year in the Downtown in Business Livercool Awards, a programme which celebrates people who have made a significant contribution to the economic growth of the city.

The Livercool Awards are open to public vote, with voting closing at the end of October.

As a strategic partner of the Liverpool Chamber of Commerce, the company has a commitment to job creation in the local area, having partnered with Nobody Left Behind, an organisation that provides industry-specific training to young people, and Inside Connections, a community interest company committed to supporting prison leavers and young people at risk of offending.

Warwick North West Sales Manager John McDonough has also made the finals in the Livercool Awards’ Employee of

Warwick North West is a leading uPVC and aluminium window and door manufacturer based in Bootle, supplying hundreds of customers across the retail, commercial and new build markets with high quality products, including a wide range

Warwick is up for Employer of the Year in the Merseyside Independent Business Awards, a programme designed to celebrate independent businesses, their owners and those who support them, with a judging panel made up of respected and experienced professionals from different parts of the Liverpool city region.

Warwick also has a commitment to giving back to the local community, and has partnered with children’s charity Ykids and Alder Hey Children’s hospital in an effort to help better the lives of vulnerable children.

At the same time, Managing Director Greg Johnson has been nominated in the Liverpool Chamber Innovation in Business Awards’ Leadership Innovation category, having led the company’s dedicationai169814284314_02-Passivhaus to tackling aai169814284314_02-Passivhaus growing ai169814284314_02-Passivhaus ai169814284314_02-Passivhaus ai169814284314_02-Passivhaus Accredited Windows.pdf Accredited Accredited Windows.pdf Accredited 1Accredited 24/10/2023 Windows.pdf Windows.pdf 1Windows.pdf 24/10/2023 11:20:44 1 24/10/2023 1 24/10/2023 111:20:44 24/10/2023 11:20:44 11:20:44 11:20:44

“We are incredibly proud to have reached the finals of these four prestigious award categories – it’s a true testament to the hard work and dedication of our entire team at Warwick,” comments Managing Director Greg Johnson. “At Warwick, we believe in not only providing high quality

products to our customers, but also in creating job opportunities, supporting young talent, and giving back to the community. “We’re very grateful for the recognition and excited about the opportunity to further contribute to the growth and development of the Liverpool city region.” Award winners will be announced as follows: • Winners of the Merseyside Independent Business Awards will be announced on Thursday 19th October at Liverpool’s Rum Warehouse, Titanic Hotel. • Winners of the Liverpool Chamber Innovation in Business Awards will be announced on Thursday 26th October at Liverpool’s St Georges Hall. • Winners of the Downtown in Business Livercool Awards will be announced on Thursday 23rd November at the Liverpool Hilton Hotel City Centre. For more information, visit www.warwicknorthwest.co.uk.

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VisitVisit us Visit Visit to Visit ussee us to us us to see the tosee tosee the future see the the future the future of future future fenestration of of fenestration offenestration offenestration fenestration www.glassnews.co.uk | November 2023

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

APPETITE FOR LIGHT DRIVES REHAU’S LATEST MODERN SLIDING DOOR DESIGN REHAU has launched the latest solution in its marketleading polymer windows and doors portfolio, the SLINOVA sliding door, in order to meet the newest interior design trends and the continued movement to hybrid working and increasing natural light in homes. REHAU’s SLINOVA sliding door is in answer to up-to-the-minute home improvement trends and feedback from consumers. According to a survey that was reported on by House Beautiful, one in six people focused on increasing additional sources of light when renovating their home, while 42 per cent stated overall wellness levels grew with access to sunlight at home. Meanwhile, in Homes and

Gardens, ‘establishing an indoor-outdoor feel in the home' is one of its top ten interior trends for 2023. Alongside home improvement trends, the SLINOVA sliding door also responds to the rise in hybrid working and people’s desires to have spaces that improve their productivity and wellbeing while working from home. A survey conducted by PwC found that 55% of employees would prefer a hybrid model of working post-pandemic, while a report by McKinsey found that 20-25% of workforces are likely to work remotely between 3-5 days a week postpandemic.

door. Expertly engineered with a discreet 80mm frame depth, SLINOVA helps maximise natural light through its large glazed area. SLINOVA caters for a large number of sliding door combinations and can be configured in two, three, four and six pane options that open from either left, right or even from the centre for complete flexibility. “SLINOVA has a minimalist discreet design, and the appeal lies in its customisation options. Fabricators can help achieve the look that consumers want through a wide range of colours and finishes, from elegant, timeless whites to more modern slate or anthracite greys. The extensive glass surface allows rooms to have a stream of natural light and offers improved airflow and circulation for homes, which is a major benefit for health and wellbeing, especially with hybrid working on the rise.”

With consumers seeking more choice to satisfy distinct tastes and interior designs, the stylish SLINOVA is available in 20 colour combination finishes that can be matched to the inside and outside of the property. This means installers and fabricators can offer a modern, slim, secure and energy efficient solution that is customisable to occupant specifications. “We know that homeowners are constantly on the lookout for products that can enhance the look and architecture of their home, while awareness of how more natural light contributes to wellbeing and productivity is ever-increasing. This means sliding doors are quickly climbing up the home improvement list,” said Russell Hand, Head of Product Management and Technical at REHAU UK.

“Our latest sliding door makes the transition from indoor to outdoor much smoother, thanks to its dual and triple track roller door system that means it’s a single, simple and light movement to open the

The SLINOVA sliding door is available in a welded sash, welded frame or mechanical frame assembly. Alongside this, the hardware is specially-designed, so that the locks are completely invisible within the sash, thus providing aesthetic appeal. The six-point locking mechanism, three-star lock cylinder and stainless steel hooks give added layers of protection and guarantee peace of mind, while the door is also tested to the highest weather and performance standards. “Whenever we design a new product, it is crucial it meets the extremely high standards people expect of REHAU solutions,” Russell concludes. “SLINOVA will appeal to homeowners from a visual, flexible and secure standpoint. For more information on REHAU’s new SLINOVA sliding door, see: https://shorturl.at/cikZ1

November 2023 | www.glassnews.co.uk

SLINOVA The slimline sliding door Stylish, minimalist and sustainable. SLINOVA offers slim sightlines and the flexibility of a dual and triple track door system, as well as a large number of sliding door combinations. With a minimalist discreet design, SLINOVA provides outstanding performance and design, for today’s modern contemporary homes. rehau.uk/slinova enquiries@rehau.com Tel: 01989 762600

TRADE NEWS £15K MACHINERY INVESTMENT STREAMLINES PROCESSES AT DIRECT TRADE WINDOWS Leading aluminium trade supplier Direct Trade Windows has made a significant £15K investment in a new aluminium copy router machine from FOM Industrie. The cutting-edge equipment has been installed at the company’s manufacturing facility just outside London, and is engineered to meet the specific demands of aluminium fabrication, providing exceptional precision and efficiency in order to streamline processes. The addition follows a £50K investment earlier this year in an additional crimping machine and a double saw machine, adding to Direct Trade Windows’ existing CNC machining centre, cutting and crimping machinery, and a 180-degree angle cutting machine. Director AJ Hassanali comments: “Investing in a new copy router machine from FOM Industrie demonstrates our commitment to continuous improvement and manufacturing excellence – the strategic integration of this cutting-edge technology into our operations is aimed at enhancing our fabrication processes, optimising production efficiency, and reinforcing our reputation as a trusted and innovative aluminium trade supplier. “The new machine is set to make a significant impact on our ability to meet our customers’ diverse requirements with unparalleled precision and quality, and is an investment backed by our extensive product range, streamlined manufacturing processes that minimise lead times, dedicated customer support and more than two decades of industry expertise.” Serving installers across the country, Direct Trade Windows manufactures and supplies a wide range of premium products, including steel-look aluminium windows, doors and internal screens, bi-folds, patio doors and internal doors, as well as shopfronts and aluminium façade systems. Visit www.directtradewindows.co.uk

The UK’s Leading Glass & Glazing Newspaper

BWS WINDOWS ELEVATES PRODUCTION WITH PURCHASE OF SMR-4 WELDER FROM HAFFNER Trade and retail fabricator BWS Windows has purchased a new SMR-4 Four-Headed Welder from award-winning machinery experts, Haffner Ltd. The SMR-4 welder has been marketed as the fastest and most accurate welder on the market today. So, when BWS Windows needed to upgrade two ageing welders, they turned to Haffner. Raj Jhall, Owner of BWS Windows, said: “We pride ourselves on manufacturing the highest quality windows and doors with competitive lead times. We needed to replace two current ageing welders and we understood the SMR-4 welder to be one of the best on the market today. Having looked at the marketing collateral, we were impressed by the machine’s advanced selfprofile alignment, so we had no hesitation in turning to Haffner.” The SMR-4 welder offers a wealth of benefits to fabricators. It is up to four times faster than conventional welders and can carry out three square welding, which equates to one extra frame per cycle. As well as features to speed up production and reduce lead times, the SMR-4 is packed with

features that improve product quality and cut waste. It is factory set each time and has automatic transom fences, automatic corner fences and automatic transom and mullion alignment, the credentials that add impressive value to the fabrication process. The machine is already having a positive impact at BWS with the Bedfordshirebased fabricator reporting an impressive 30% increase in production output as a result. Raj said: “The welder’s cuttingedge technology, especially the self-profile alignment, has exceeded our expectations. We are now producing more windows and doors with less machinery. It’s a very impressive machine.” Raj continued: “The accuracy and speed of the SMR-4 has also allowed us to expand our product offer to include the manufacture of patio and flush doors. And due to the machine’s capabilities, we can now fabricate larger windows and doors which is already proving popular with our customers.” BWS Windows manufacture a large range of windows, doors and lantern roofs

to exceptional standards. The familyrun business offers a quick and reliable turnaround throughout Bedfordshire and London. Bryan Dando, Commercial Director at Haffner, concludes: “We want fabricators to invest in machines that help their business and work with them to make sure they make the right investment. It’s an approach that builds trust and in the case of BWS Windows, has increased its manufacturing efficiencies to meet the needs of the business. We are delighted they are happy with their purchase.” Tel: 01785 222421 – www.haffnerltd.com

NEW LIGHT DUTY S2 BAR FROM PREFIX As the sales momentum continues to accelerate for the new S2 glazed roofing system from Prefix, the company has now introduced a new light duty bar, helping to provide a lower cost option for this next generation roof. The new light duty bar integrates with the existing square aluminium and PVCu cappings and is perfectly suited for smaller lean-to, Edwardian and Victorian designs and also incorporates the standard jack rafters. When combined with the low pitch eaves beam from 10 right down to 2.5 degrees, it helps create a very cost-effective studio type roof with a modern design approach, yet with high performance and longevity in mind.

The S2 system that’s been designed, engineered and supplied by Sheerline has streamlined the supply chain for Prefix Systems. Sheerline are both the systems company and extruder, in doing so this enables Prefix to access better leads times, leaner stock control and importantly access to competitive prices.

made. It offers a one-piece wallplate that doesn’t require a separate top capping, which is easier to fit and less fiddly than other systems. There is also a lean-to/gable end cloaking trim provided in aluminium rather than PVC for greater structural integrity and to help eliminate any risk of warping.

The new light duty bar for S2 makes the smaller glazed roofs more competitive and all this within a total system design that’s moved on immeasurably from the older systems that are prevalent in the market.

Sheerline has been a pleasure to work with since the launch of the S2, it’s a real partnership...

-Chris Baron, director, Prefix Systems S2 offers a number of unique design features too, thanks to the considerable investment

-Chris Baron, director, Prefix Systems Chris Baron, director of Prefix Systems, commented: "The new light duty bar for S2 makes the smaller glazed roofs more competitive and all this within a total system design that’s moved on immeasurably from the older systems that are prevalent in the market. With minimal components, yet maximum performance with the proven K2 chassis, it’s a solution that will help re-ignite the market for glazed roofs through better design. "Sheerline has been a pleasure to work with since the launch of the S2, it’s a real partnership and one where they are keen taking on board feedback and ideas to keep the S2 at the forefront of glazed roof development." For further information on please visit www.prefixsystems.co.uk or contact the head office for a free brochure pack including details on S2 on 01254 871800, alternatively you can e-mail marketing@prefixsystems.co.uk. You can also follow them on social media @prefixsystems.

November 2023 | www.glassnews.co.uk

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A WINDOW OF OPPORTUNITY

The UK’s Leading Glass & Glazing Newspaper

A WINDOW A WINDOW OF OF OPPORTUNITY OPPORTUNITY

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windows are in need of replacement to current standards

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MILLION HEAT LESSSAVING MILLION MILLION SAVING MILLION SAVING SAVING HEAT SAVING MILLION HEAT SAVING

Source: UK territorial greenhouse gas emissions na�onal sta�s�cs

Source: UK territorial greenhouse gas emissions na�onal sta�s�cs (www.gov.uk/government/collec�ons/uk-territorial-greenhouse-gas-emissions-na�onal-sta�s�cs) Source: UK territorial greenhouse gas emissions na�onal sta�s�cs (www.gov.uk/government/collec�ons/uk-territorial-greenhouse-gas-emissions-na�onal-sta�s�cs) (www.gov.uk/government/collec�ons/uk-territorial-greenhouse-gas-emissions-na�onal-sta�s�cs)

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Source: UK homes losing heat up to three times faster than European neighbours, tado°, 2020: https://www.tado.com/gb-en/ press/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours -

Percentageof ofUK UK Percentage dwellingtype type dwelling Percentage of UK dwelling type Dwelling of UK Percentage Dwelling Percentage ofofUK Percentage UK dwellingtype type dwelling dwelling type Terrace Terrace Dwelling

Austria

1.2°C

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1.5°C

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2.2°C

1.5°C Source: UK homes losing heat up to three times faster than European neighbours, tado°, 2020: https://www.tado.com/gb-en/ press/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours -

www.ggf.org.uk

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www.britglass.org.uk

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www.ggf.org.uk

Key points

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low energy ligh�ng, solardraught water hea�ng lo�/floor/wall insula�on, proofing, insula�on, draught proofing, • The UK housing stock hasligh�ng, the heat loss performance in Western Europe and has lowlo�/floor/wall energy solarworst water hea�ng low energy ligh�ng, solar water hea�ng Belgium seen one of the worst carbon reduc�ons of all sectors since 1990. *

(especially those with an energy ra�ng of E and Unclassiﬁed which are over 20 years old).

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• Windows not only provide energy eﬃciency but also reduce noise transmission and provide enhanced security.

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This document has developed by Bri�sh Glasstimes and the Glass & European Glazing Federa�on. These organisa�ons Source: UKbeen homes losing heat up to three faster than neighbours, tado°, 2020: https://www.tado.com/gb-en/ representpress/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours the Glazing industry from glass and framing produc�on through to installa�on and recycling. The industry is worth £4billion per annum to the UK economy and employs over 100,000 individuals. -

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+44 (0)207 939 9100 cbeedel@ggf.org.uk

+44 (0) 114 290 1850 informa�on@britglass.co.uk

Source: UK homes losing heat up to three times faster Source: than European UK homesneighbours, losing heat tado°, up to 2020: three times https://www.tado.com/gb-en/ faster than European neighbours, tado°, 2020: https://www.tad press/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours press/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours Upgrading from pre-2002 to current standards

• The UK housing stock has the worst heat loss performance in Western Europe and has seen one of the worst carbon reduc�ons of all sectors since 1990.

www.ggf.org.uk

www.britglass.org.uk

November 2023 | www.glassnews.co.uk

A WINDOW OF OPPORTUNITY

The UK’s Leading Glass & Glazing Newspaper Source: UK homes losing heat up to three times faster than European neighbours, tado°, 2020: https://www.tado.com/gb-en/ press/uk-homes-losing-heat-up-to-three-times-faster-than-european-neighbours

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windows would beneﬁt from being replaced

The U-value states how eﬃcient a material is at insula�ng. The lower the be�er.

Window Energy Ra�ngs show how energy eﬃcient a window is by taking into account Typical U values thermal heat loss, solar gain and the air leakage of the window. Windows are rated • Triple Glazing 1.0 • DoubleWhilst Glazing installed a�er 15/6/2022 min an A++ toBuilding E scale to symbolise the total the minimum U1.4Value in theusing current homes losing •heat upglazing to three times faster neighbours, tado°, 2020: https://www.tado.com/gb-en/ Double installed a�er 2002,than 2.0 –European 2.4 energy eﬃciency of the windows. The higher • DoubleRegula�ons Glazing installed pre is 2002, 2.8 –windows 3.2 1.4, with Uthevalues ofbe�er lessthethan mes-losing-heat-up-to-three-times-faster-than-european-neighbours ra�ng the performance. • Single glazing, 4.8 – 5.8 Windows and doors with an energy ra�ngs 1.0 are commercially available in prepara�on for the The U values above are for the complete window. A to A++ are considered to be energy posi�ve.

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www.glassnews.co.uk | November 2023

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The UK’s Leading Glass & Glazing Newspaper

CONSERVATION

ASK THE EXPERT

! RT PE EX

CONSERVATION EXPERT

ASK THE EXPERT

In this article, Mike Bygrave, Director at Roseview Windows discusses using uPVC windows in conservation areas, and what you can and can’t do.

DEMYSTIFYING CONSERVATION Roseview has been manufacturing uPVC sash windows since 1985, giving us almost 40 years of experience in heritage windows. Throughout that time it’s been clear that homeowners and installers are often daunted by conservation areas. The subject is shrouded in uncertainty, misconception and false assumptions. This is understandable as conservation lacks a single defining authority. Instead there’s various legislation that devolves much of the decision-making to local authorities, often leading to varying interpretations. However, misunderstanding conservation restricts homeowners and installers by needlessly limiting their options. In reality, the subject is not as daunting as it first seems; it can be simplified into five categories.

PLANNING PERMISSION By default, building works require planning permission. However, to streamline the process many minor works are included in the framework of “permitted developments”, where explicit planning permission is not required. Fortunately this includes like-forlike replacement of windows and doors— installers benefit from this every day.

dwellings, not sub-divided buildings (like flats), buildings with a commercial element or properties that have had a change of use (e.g. barn conversions). Also previously granted planning permission may remove subsequent Permitted Development. Crucially, a conservation area does NOT automatically remove windows from Permitted Development.

CONSERVATION AREAS The two most common misconceptions we come across are that changing windows in a conservation area requires approval, and that replacements must match original materials. Neither of these are automatically true. In terms of planning, conservation areas on their own have little meaning. A home in a conservation area is subject to the same rules as anywhere else, unless Permitted Development has been specifically removed or altered (typically by an Article 4 Direction). It is also important to note that “similar visual appearance” does not include materials. In fact the technical guidance on Permitted Development (section A.2) uses replacement uPVC windows as an example of permitted change. However, in conservation areas “similar visual appearance” will probably come

under more scrutiny than usual. Also, if original windows have already been changed (e.g. from sash to casement), then changing them back counts as altering the visual appearance. That said, in conservation areas it’s a change that most authorities are likely to support.

ARTICLE 4 DIRECTIONS These are used by local authorities to revoke or alter what falls under Permitted Development, pushing those works back into the planning process. The use of Article 4s varies widely between different authorities; some don’t use them at all, others apply them across all their conservation areas. They can affect whole or parts of conservation areas, or individual buildings. They can also remove certain features from Permitted Development, such as the front elevation of buildings but not the sides or backs. Therefore it is important to check the wording of the Article 4 Direction carefully.

LISTED BUILDING CONSENT Listed buildings fall outside of the standard planning framework. Any alterations that affect their character, appearance or special interest status require specific Listed

Building Consent, which considers both appearance and materials. Listed Building Consent is granted by local authority planning departments, following consultation with Historic England (or equivalent). Making changes without consent is a criminal offence for both the owner and the contractor.

SO CAN I USE UPVC? The short answer is, “yes, unless a planning application forbids it”. Whether a planning application is required or not depends on two key questions: are you making visually similar changes that normally fall within Permitted Development, and—if so—have those rights been removed by listed status or an Article 4 Direction? The key factor in most cases is appearance, not materials. Only listed buildings and some Article 4 Directions insist on using original materials like timber and steel.

There are some restrictions to Permitted Development. It only applies to single

Finally, if you’re in any doubt, seek advice. Speaking to the conservation officer or planning department will often clarify things. If there’s an Article 4 Direction in place, check the wording carefully. Usually these two acts will confirm what’s covered by Permitted Development and what requires a planning application. Finally, for more detailed information refer to the relevant legislation—the key ones are the Town and Country Planning Act (1990), Planning (Listed Buildings & Conservation Areas) Act (1990) and Town and Country Planning (General Permitted Development) Order (2015)—or consult a specialist conservation planning service.

November 2023 | www.glassnews.co.uk

PERMITTED DEVELOPMENT In most situations Permitted Development (Class A) allows for windows and doors to be replaced without planning permission, as long as the replacements have a “similar visual appearance” to the existing. This term is key, as it doesn’t specify materials.

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The UK’s Leading Glass & Glazing Newspaper

FENTRADE’S ID30 RANGE SHOWS STRONG DEMAND SINCE ITS FIT SHOW DEBUT Fentrade Aluminium has reported a strong surge in demand for its ID30 Internal Door and Screening System since its unveiling at Fit Show earlier this year.

feature expands the potential use of the internal doors and screens to office partitions, whether in retrofitting existing spaces or creating new ones.

ID30 can divide or delineate both residential and commercial spaces with a range of internal inset door options for easy access. The product line, featuring single and double hinged entrance doors, as well as single and double sliding door sets, has quickly become a popular choice with Fentrade’s customers.

The internal aluminium system is available in a choice of colour options, with Fentrade reporting RAL 9005 black matt finish as the top colour preference among its customers, establishing a dominant trend in contemporary colour aesthetics.

The ID30 Door and Screening System provides various customisable options suitable for a range of sector applications. The hinge doors, available with two handle choices, present an architectural colourcoded pull handle affixed to the front edge of the sashes. Alternatively, a lever handle option is available that, when combined with a cylinder escutcheon, facilitates a secure locking mechanism. This unique

Fentrade’s ID30 offers flexibility in glazing too, accommodating up to 8.8mm laminated single glazing. However, customer preferences often gravitate towards 6mm toughened or 6.8mm laminated options. Obscure glass can also be incorporated into the system, creating private areas within living spaces. This adaptability broadens the scope of consumer applications, making it suitable for areas such as shower spaces or bathrooms.

fleet, ensuring a seamless and efficient delivery process. Commenting on the success of the product introduction, Chris Reeks, Director at Fentrade Aluminium, said: “We are delighted to witness the strong demand for our ID30 Internal Door and Screening System. The positive response from our customers is a testament to the product’s quality, versatility and the commitment of Fentrade to deliver innovative products to the market.”

Understanding the urgency in project timelines, Fentrade guarantees a reliable 4–5-week delivery period for its ID30 products, delivered on its own transport

Fentrade is a leading specialist aluminium fabricator committed to delivering highquality and innovative fenestration solutions for all market sectors. With a focus on excellence, Fentrade continues to push the boundaries of design and functionality to meet the evolving needs of its customers. Tel: 01633 547787 www.fentradealuminium.co.uk

VISTA CELEBRATES RESOUNDING SUCCESS OF NEW COUNTY COLLECTION RANGE Leading composite door manufacturer Vista Panels is proud to announce the remarkable success of its new County Collection, the latest addition to its XtremeDoor brand of composite doors.

Vista has also breathed new life into three XtremeDoor favourites – the Cumbria, Lincoln, and Stafford doors – by incorporating glazing cassettes on cottagestyle slabs.

The bespoke range, born from a collaborative effort with glazing suppliers, introduces a heritage-inspired line of door cassettes, offering an authentic touch to traditional British homes.

The County Collection incorporates XtremeDoor’s signature high-quality features, such as a robust five-hook lock, a triple-seal outer frame, fully adjustable hinges, and a three-star security package with a £3,000 money-back guarantee in partnership with Ingenious Locks and Hardware.

Comprising of six distinct door styles, including the external Georgian bar design featured in the Norfolk, Suffolk and Cheshire models, the County Collection exudes timeless elegance for those after a classic aesthetic.

Ian Smith, Vista’s Sales and Marketing Manager, comments: “With the launch of the new County Collection, we’ve encapsulated the rich heritage and timeless

elegance of traditional British architecture. The overwhelmingly positive response we’ve received from our customers to the range is an amazing achievement for Vista, and is a testament to our commitment to delivering door solutions that resonate with the needs and preferences of homeowners across the country. “This new range pays homage to traditional British architecture – we’re delighted to see it finding a place in homes nationwide, and we look forward to continuing to provide our customers with innovative, highquality door solutions that stand out in an increasingly competitive market.” www.xtremedoor.co.uk

DOORCO NAMED ‘FASTEST GROWING TEAM’ AT THE 2023 UK MANUFACTURING AWARDS The UK’s leading composite door manufacturer, DoorCo, has cemented their name in the wider manufacturing industry with a recent win in the Fastest Growing Team category at the Business Award UK’s 2023 UK Manufacturing Awards. In competition against 25 of the nation’s best manufacturers, DoorCo’s win further emphasises the outstanding teamwork and commitment on display inside their Macclesfield factory. Aaron Williamson, Head of Manufacturing explains: “We’re so pleased with this win from the UK Manufacturing Awards. We’ve had some great wins at fenestration awards in competition against our peers, however, to be recognised in the wider manufacturing industry is a real accolade and a testament to our progress. When reviewing the categories at this awards, Fastest Growing Team felt like the most

natural fit. As a business, we’ve been growing at a substantial rate on the whole, but particularly on the manufacturing side. We’ve welcomed a body of new team members whilst our investment project has been ongoing, so to be able to present the success and benefits of this growth, and be recognised for it, is brilliant.” Looking further into the exact initiatives that have secured this award, Chris Mansfield, DoorCo’s Manufacturing Manager tells us: “We’re a tight knit team here at DoorCo and working towards a mutual goal of constant improvement and innovation is what unites us. The manufacturing team has shown impressive agility and resilience over the past couple of years as we’ve embarked on the development of our manufacturing offering. It’s been a busy time with new equipment being delivered, the manufacturing space reworked, new processes and principles implemented and of course,

new team members joining us. It’s been a period of positive and at times challenging change, but the team have shown an impressive commitment to the cause and embraced what we’re all here to do. “We’re now successfully operating our two separate manufacturing cells with the addition of our 6th CNC, 3rd paint line and 3rd wrapper. The appointments of Abbie Lever and Paul Gill as Cell Managers have been invaluable, alongside our new force of Team Leaders who ensure the day-to-day running is operating at its best.”

never rests. We’re very proud of what we’ve achieved up to now, and the latest success at the UK Manufacturing Awards is testament to the manufacturing team’s tenacity and skill. We now focus on maintaining this positive momentum. We’ve got exciting things on the horizon including relaunches and new innovations, all of which have been designed with our customer feedback and needs at the forefront.” For more information call: 01625 428955 or visit: https://trade.door-co.com/

DoorCo continue to bolster their manufacturing offering with a further factory move on the horizon that will shorten door travel even further, create space for even more machinery for continued increased capacity. Dan Sullivan, Managing Director concludes: “We pride ourselves on being a business that

November 2023 | www.glassnews.co.uk

Introducing the Stellar Aluminium Slimline Bifold Door from Mercury Our Stellar Slimline Aluminium Bifold Doors are manufactured to the highest standards to deliver outstanding product performance. • Superb slimline aesthetics • Faster installation with patented pre-gasketed knock-in beads • Tailed glazing gaskets and under-glass seal for enhanced thermal performance • Slimline 117m meeting stile • 28mm, 36mm, and 44mm glazing options • Choice of colour options manufactured to Qualicoat specification

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The UK’s Leading Glass & Glazing Newspaper

INNOVATION TO

INFLUENCE

Apeer have a reputation for innovation, and you can see why as Managing Director Asa McGillian talks us through the company’s latest pioneering product.

There’s a popular saying: “Nothing changes if nothing changes.” When we find something that works it can be difficult to initiate change, but unless you always have an eye on developing the next stage of a product’s evolution or you are constantly seeking the latest trend to influence consumer decision-making, you stand still.

And if you’re at a standstill, everything stays the same while innovators move on around you. The residential door market is mature. It relies on new build developments and home improvements for sales and so is reliant on new materials, new styles, and new variations to stimulate growth.

Innovation is at the core of Apeer which means our incredible R&D never switches off. We understand the market well and our expert team is constantly reviewing our existing product range, new technologies and materials, and the latest trends emerging at consumer level that will drive demand in the future. We offer a wide range of door collections to suit every project and are extremely proud of the addition of the SuperSILKA collection to peak fresh consumer interest and set in stone our innovative approach.

Apeer has always been committed to moving the sector forward with new technologies and new products that perfectly suit the latest market needs. At the FIT Show earlier this year we launched a new range of doors in partnership with the Residence Collection. Just six months on we are pleased to announce the results of our latest Research & Development efforts in our new SuperSILKA entrance door.

INTRODUCING SUPERSILKA The SuperSILKA entrance door is a carbon fibre reinforced door in a SILKA aluminium frame and has a unique, fine texture that sets the range apart from any other. Its configuration means it is super strong and super insulated, with market leading u-values as low as 0.87W/m2K. One of the defining elements of this door range is in its use of high performing materials. Comprising of 16 different designs, the SuperSILKA door range benefits from a Thermafill® core for excellent energy efficiency and security, as well as carbon fibre reinforcing. Carbon fibre is known for its exceptional strength to weight ratio and durability. The material is used in aircraft and Formula 1 cars because it is stronger than steel even though it is significantly lighter. It’s the perfect material for entrance doors because it prevents deformation and warping so enables easy opening all year round.

FRESHEN UP YOUR DOOR OFFERING SuperSILKA uses Apeer’s own proven, high strength GRP skins bonded to a high density insulating polyurethane core framed by a super strong pultruded profile that is reinforced with the carbon fibre and with steel. This highly energy efficient combination couldn’t arrive at a better time for homeowners looking to reduce

your armoury. A key component of this armoury should be working with a supplier that is constantly looking for innovative solutions that influences consumer desire and demand to drive the market forward.

Asa McGillian

their energy bills, and for those looking for even more protection, the door comes with an option for triple and quadruple sealed glass units with 60mm, 65mm and 68mm options available depending on the door style. The arrival of this highperformance door means installers have a fantastic opportunity to sell something truly innovative to a market in need of fresh ideas. The carbon fibre reinforced make-up of the door already offers a sturdy door, but installers can offer even more peace of mind with the additional security features of 4 Mila Pro Secure hinges on each door, a GU automatic lock, as well as PAS 24 accreditation and Secured By Design specifications available. Full sidelights are on offer too and are triple glazed as standard for additional energy and security performance.

STAND OUT FROM THE COMPETITION Operating in a mature, competitive sector can be challenging, but it can also be exciting when you have the right tools in

November 2023 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

HÖRMANN TRUEDOR OPENS ITS DOORS

UNIVERSAL TRADE FRAMES LAUNCHES UNIDOOR Longstanding Epwin Window Systems’ fabricator Universal Trade Frames has launched its new UniDoor composite door range. Manufactured from Epwin Window Systems’ CD70 universal composite door outer frame and a 44mm thick solid foam core slab, the new UniDoor has been designed to deliver superb energy efficiency and outstanding product durability. Duncan Saunders, General Manager at Universal Trade Frames, said: ”The new UniDoor is manufactured from a robust 44mm thick solid foam slab that’s protected with 2mm GRP skins which are 10% thicker than comparative composite doors. Each door is then encased within the outer frame to create the perfect fit. This manufacturing method provides superior door strength and product longevity.” Available in six individual designs, UniDoors are customisable with a choice of twelve colour options and seven complementary outer frame colours for exceptional kerb appeal. A range of glass and furniture options is also available. Duncan said: “The visual impact of a front door is crucial in elevating the overall aesthetic of a property. Our UniDoor range of styles and customisable features empowers installers to meet the specific preferences of all door projects.” As with all Universal Trade Frames products, the UniDoor has a pedigree that customers can trust and allows installers to fit with complete confidence. The doors are fitted with Yale high security hardware as

standard, and a Secured by Design Upgrade is also available upon request. Thanks to the door’s robust credentials, it is energy efficient by design and achieves a u-Value between 1.4 W/m²K and 1.1 W/m²K, depending on which style of door has been selected. UniDoor is the latest innovative addition to Universal Trade Frames’ extensive product portfolio and represents a significant advancement to its door range. All its products are manufactured in its state-ofthe-art manufacturing plant in Shropshire, and it is renowned for delivering consistent quality and customer support. Duncan concludes: “We are delighted to launch our new UniDoor range and it’s a further example of how we continue to develop the products our customers require.” For more information on the UniDoor range from Universal Trade Frames call 01743 442244 or email sales@utfl.co.uk.

Hörmann Truedor have announced that it is opening its doors and inviting the market to join them at their IG Doors manufacturing plant in South Wales for a series of Open Days during November. Not only will attendees have the opportunity to visit one of the most advanced door manufacturing facilities in the UK, but they will also have exclusive access to discounts worth £1000 on the range of Hörmann Truedor composite doors. The event is being run over three days from Tuesday 14th through to Thursday 16th November, with the option of attending either a morning or afternoon session. Visitors will have the chance to take a tour of the £60m production area and talk to the Hörmann Truedor experts. Commenting on the forthcoming Open Days, David O’Mara, Marketing Manager at Hörmann, “Since the FIT show in May we have been busy incorporating the Hörmann Truedor range of composite doors into the Hörmann sales and distribution organisation. We now have the opportunity to invite the market to see our state-of-theart door manufacturing facility and find out

more about us and our doors. Also, there is the added bonus of being able to take advantage of the exceptional discounts being offered to all attending companies. I would advise people to go to our booking website and book early as spaces are limited.” Hörmann Truedor offer the market a comprehensive selection of composite doors at a competitive price, backed by the recognised Hörmann brand and with guaranteed levels of service. They are also the only manufacturer of GRP composite doors to supply doors that feature a slab that has been manufactured in the UK – resulting in consistent quality standards, secure supply, and sustainable manufacturing. To find out more and reserve a place at one of the Open Days visit There’s more to Hörmann Truedor - Splash (splashthat.com), scan the QR code or call 01530 516868.

UAP BOOSTS DOOR PACK RANGE UAP, the specialist in locks and hardware for doors and windows, had extended its leading range of door packs.

commitment to the highest levels of customer service.” Intelligent Hardware’s door packs form part of UAP’s Product of the Month campaign which shines a light on the products in most demand across the fenestration industry.

Manufacturers and end users can now choose from 17 different finishes, including matt black, gunmetal grey, brass, matt-antique brass, pearl, satin nickel, polished nickel, and bronze. To match more contemporary interiors a variety of dual finishes are also available. Manufactured under UAP’s Intelligent Hardware brand, the door packs offer customers a choice of more than 90 handle styles and are designed to simplify both the selection and installation process. To meet diverse needs, there are four types of door pack available, including a latch pack, lock pack, bathroom pack, and fire door pack. Compatible with any internal door, the packs can also be customised providing customers with bespoke options, including branded packs.

www.uapcorporate.com

“Doors packs provide a very convenient option for our customers as they come complete with everything that is needed for a specific door application across both the residential and commercial sectors,” explained Simon Marr, Intelligent Hardware General Manager. “From the door hardware to the accompanying screws and fixings, all the

essential components are bundled together in a user-friendly box. “Thanks to the ease and convenience offered by our vast range of door packs, we have seen sales rapidly rise in recent years. During the 2022-23 financial year alone, we supplied more than 78,000 packs demonstrating the popularity of these products and our

“Thanks to the ease and convenience offered by our vast range of door packs, we have seen sales rapidly rise in recent years. During the 2022-23 financial year alone, we supplied more than 78,000 packs demonstrating the popularity of these products and our commitment to the highest levels of customer service.” November 2023 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

ANOTHER ROUND OF INNOVATION FOR DOORCO’S FLIP GLAZING CASSETTE SYSTEM Two years on from the initial launch, DoorCo has re-innovated their revolutionary door glazing cassette system, FLiP, in response to customer feedback and the latest requirements for the product. The leading glazing system is now more robust and even quicker to install. Mark Towers, Head of Operations explains the changes: “The FLiP system was introduced to the market back in 2021, bringing radical benefits such as Foam In Place®

technology and unique designs and finishes. It was an innovative design back then but at DoorCo we never stand still and in reaction to customer feedback, we’ve further improved the product. “The benefits that our cassette customers love remains unchanged: The Foam In Place® technology, where the system is pre-foamed at our Macclesfield warehouse making the FLiP system highly weather-resistant and totally reglazeable, as well as the quickest and easiest system to glaze in the marketplace as it requires no glazing tape or wet seals. Added to that, the variety of the range - our three finishes and number of useable designs - exceeds that of our competitors and has allowed both our customers and theirs to have more options than ever. “We keep in close contact with our customers, and it is their feedback that drives our innovation. Together we’ve

“FLiP can now be installed in a twin vertical door like our Carnoustie in around 7 minutes, thanks to these small changes.” explored how the core components perform, what slows it down or causes inconvenience during installation and what do the industry standards require over the next 5 years. It became clear that the original innovative connector designs were an area we could make even better. “The new connector systems have been built with security and installation in mind. They are now both substantially more robust, simpler to use and provide added security features. For example, the new corners and straight connectors come in two parts so they can clamp to the inside and outside of the door and glass. One part is also prefixed to the external cassette, making glass installation much easier. We have added additional corner bosses to the cassette frames helping to reduce corner flair, which in turn delivers more security with the 3 screw corner connector system in each corner. “The internal straight and corners connector are also now pre-screwed, taking away another step from the installation process. Albeit a small thing, when working at volume any time savings make a big difference.” “FLiP can now be installed in a twin vertical door like our Carnoustie in around 7 minutes, thanks to these small changes. Don’t take our word for it though, why not take the challenge and see if FLiP is quicker than your current system!” Focusing on the importance of re-innovating key products for the sake of customers, Michelle Kirkham, Sales and Customer Services Manager adds: “Our customers are at the core of everything we do, and their feedback is always the driving force for any product changes we make. “FLiP is much-loved by our customers but that doesn’t stop us keeping our ears to the ground and progressing the development of it further. “The changes we’ve made are centred around product quality and ease of use, two things of great importance to our customers and therefore key priorities for us. We’re really excited to be launching version two of FLiP and are looking forward to hearing further feedback as our network begin to use it.” The new and improved FLiP system is available now, exclusively from DoorCo. For more information call: 01625 428955 or visit: https://trade.door-co.com/flip-by-doorco/

November 2023 | www.glassnews.co.uk

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Composites have fallen out of favour with installers because they’re fed up with call backs, says Pioneer Gerda Doors’ Danny Williams. With Gerda, however, they can sell a high value entrance door and they only have to fit it once...

significant changes in that time has been the overall improvement in the standard of design and levels of performance of the products we manufacturer and sell,” he says. “Generally speaking, it’s never been so good. “And the same could be said for the quality of service we now offer as an industry. We’ve come a long way, and even during the immense pressure of Covid lockdown and the subsequent boom in demand, I have to say that the industry did exceptionally well, and at all levels of the supply chain.

They can warp, they can bow, they can cost installers valuable time and money in remedial work – but they also have the potential for an easy, high value sale with homeowners who want to improve the energy efficiency, security and kerb appeal of their property.

“The only caveat to that, in my opinion, is the residential composite door sector,” he continues. “What’s so frustrating is that we’ve seen the composite market grow, as a natural step up from old fashioned panel doors, but also thanks to the efforts of a number of brands who have done very well to increase their market share.

Composite doors can be the best thing since sliced bread, or a complete curse. For Danny Williams, managing director of Pioneer Trading and official UK distributor of Gerda doors, it’s very much the latter.

“That would be all well and good, if it wasn’t for the fact that product quality has stagnated. Installers hate fitting composites because they’re fed up with call backs that damage their reputation and cost them money.”

“I’ve worked in the industry for more than 30 years now, and one of the most

Danny’s disillusionment with sub-standard composites ultimately led him to search for an entrance door that would finally be fit for purpose. Struggling to find a suitable solution within these shores, his search was then extended overseas and to Gerda – a name that was initially unfamiliar to him but one that is firmly established as one of the most successful door makers in Europe – and a high quality product range that was pitched at the mid-price range. Featuring 60mm to 88mm front to back dimensions, with thermal efficiency across the range of between 0.79 W/m2k to 1.3 W/m2k, Danny says he was immediately impressed by the Gerda range, primarily because it was clearly manufactured to standards far in excess of any equivalent offering in the UK for thermal and security performance, thanks to a three chamber reinforced aluminium construction with PU cores and reinforced aluminium outer frames. “The standard of engineering was outstanding,” explains Danny. “The U values were excellent, but there was also a strong emphasis on security, thanks to Gerda’s expertise as a leading lock manufacturer, so multi-point locks, Teflon coated strike plates and anti-prise pins were all standard equipment.”

The timing of Danny’s meeting with Gerda proved to be fortuitous. The brand was subsequently unveiled to the UK industry at the 2022 FIT show, with Pioneer Trading confirmed as official UK distributor, and then followed by a second, even more prominent stand at the 2023 exhibition. What was notable at both exhibitions, was the prominence of other, more established domestic composite door ranges as well as the arrival of new brands, including other entrance door solutions from overseas.

“So, they’re able to make a decent margin, and perhaps most importantly, when you install a Gerda door, it’s fit and forget, there have been no call backs. “It’s a premium entrance door solution that installers can finally trust in.” www.gerdadoors.co.uk

SO HOW WAS GERDA RECEIVED AND HAS IT PROVED TO BE A SUCCESS SINCE LAUNCH? “We had a lot of interest at both FIT shows, visitors had heard about Gerda and wanted to have a look, to see the key differential of the steel and aluminium skins, and to try them out, to ‘feel’ the quality,” says Danny. “We’ve signed up retail installers, throughout the UK, and we’re delivering significant numbers of sales leads to them as well. “The Gerda range may not be a ‘mass market’ solution, we have actually made some progress elsewhere to remedy to the ongoing problems associated with volume composite sales, but it is positioned at the upper middle price point. “As such, our retailers are able to upsell Gerda from cheaper doors, simply because their customers can see and feel the quality for themselves and they realise that it’s a far better value proposition,” he concludes.

November 2023 | www.glassnews.co.uk

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G23 AWARDS PREVIEW

The UK’s Leading Glass & Glazing Newspaper

PIONEERING RECYCLING INITIATIVE NAMED FINALIST IN WINDOW INDUSTRY OSCARS An innovative post-consumer glass recycling initiative developed jointly by leading integral blinds manufacturer Morley Glass and Saint-Gobain Glass is in the running for a G23 Award after being shortlisted in the Sustainability Initiative of the Year category. The initiative has demonstrated, for the first time, that end-of-life, poorly performing double glazed units removed during window and door replacement contracts can be successfully diverted away from landfill, and converted into a high quality raw material for the manufacture of new float glass. This ‘closed loop’ recycling scheme has already won plaudits in the glass industry by winning a prestigious Glass Focus Award in late 2021, and now both companies are hoping to repeat their success in the fenestration industry’s Oscars. Under the initiative, post-consumer IGUs are collected from installers by Morley Glass drivers at no cost when they deliver new Uni-Blinds® integral blind units, and these are then crushed to create cullet (crushed glass) back at its Leeds site. The cullet is bagged into one-tonne bags which are collected by Saint-Gobain Glass who then transport the cullet to their glass factory at Eggborough near Selby. Here, they process the material to remove any impurities in their state-of-the-art plant before using it

as a raw material in place of finite materials including sand. After starting life in 2021 as a small scale internal operation to recycle waste glass such as off-cuts from the Morley Glass factory, the initiative has quickly grown. Today, it has become a nationwide service to installers of Uni-Blinds® integral blinds, as well as many local window installers regardless of whether they buy products from the company. To date, more than 1,300 tonnes of cullet has been diverted away from going to

landfill which has saved the need for more than 1,700 tonnes of sand in the glassmaking process and cut CO2 emissions by over 1,000 tonnes. The service is also helping installers save thousands of pounds every year on their waste disposal costs because they require fewer landfill skips. Ian Short, MD of Morley Glass said, “We’re absolutely delighted to make it to the G-Awards finals for our recycling initiative and we can’t wait for the awards presentation evening. In partnership with Saint-Gobain we’ve developed a model that we hope others can adopt across the

country, giving the industry a viable process to end the wasteful and potentially costly practice of simply throwing post-consumer sealed units into the general waste skip.” Another unique dimension to the glass recycling initiative is that every penny generated through the production of cullet is placed into a fund called GreenVision to help charities, groups and individuals who are working to improve their local community through environmental or social projects. Grants of £500 are awarded to anyone who qualifies, and so far, it has benefitted good causes ranging from ‘village in bloom’ groups to budding sportsmen and women and a scheme to support young entrepreneurs. Ian added, “It is tremendous to be shortlisted alongside so many other great companies, not only in the sustainability category but across all the awards. I’d like to wish all the finalists the very best of luck and I look forward to what is set to be an amazing awards evening in November!” The G-Awards ceremony takes place at the prestigious London Hilton on Park Lane on Friday 24 November – full details are available at www.g-awards.com.

Post-consumer double glazed units being crushed into cullet at Morley Glass as part of the glass recycling initiative it operates in conjunction with Saint-Gobain Glass which has been shortlisted for a G23 Award

For more about the recycling initiative developed by Morley Glass and SaintGobain Glass visit www.morleyglass.co.uk.

ALUK SHORTLISTED LISTERS SPONSORS G-AWARDS AT THE G23 AWARDS The successful collaboration between AluK and Arkay Windows and Contractors on the £77m Canada Street mixed use development in London’s docklands has just been rewarded with a nomination in the Commercial Project of the Year category at this year’s prestigious G23 Awards. As well as the spectacular finished building with its

4600m2 of glazing, the nomination recognises the way that AluK and Arkay worked together to overcome every challenge on the project – from the tight timescales to a lack of space on site. Canada Street was the first large scale installation of AluK’s new thermally efficient, slim sightline C70S 70mm window system and demonstrated

just how easily it can be integrated into a design scheme alongside AluK’s residential doors, curtain walling and commercial entrance doors to achieve a uniform look and finish. It has been showcased in a specially created video which includes drone footage, flythroughs and interviews with the key players on the project: https://ow.ly/ QiVZ50PNKCy The G23 Awards take place on Friday 24 November at the Hilton, London Park Lane. AluK is hoping for a hat trick of wins, having been worthy winners for the past two years in the Customer Care Initiative of the Year category. More info at: https://uk.aluk.com/

Listers is sponsoring the G-23 Awards, in what is expected to be a popular and highly contested event.

Eighty-five shortlisted entries were announced across 14 categories, the winners of which will be announced at a gala dinner on November 24 at the London Hilton on Park Lane. “Each year, the G-Awards becomes more and more popular, with more companies and individuals competing for 14 trophies,” Listers MD Roy Frost said. “This makes it a truly exciting event, and it is unmatched by anything else in the industry. “It also proves that the glass and glazing industry is

packed full of innovation and forward-thinking business leaders, which is why Listers are proud to be a sponsor. We know what it takes to push yourself to the limit, and we applaud everyone who has been shortlisted for this year’s event.” In 2022, Listers’ Group Head of Customer Service Bradley Foster walked away with the Rising Star of the Year Awards, while this year Operations Manager Steve Greenaway is a finalist in the Unsung Hero category.

“Steve understands every element of the business which, in the time of a skills drain in the industry, is a valuable asset for Listers,” Roy said. “Steve may have the title ‘Operations Manager’, but his reach extends from the factory floor, through to sales, product marketing and customer service. “He is a fantastic communicator and he is always thinking about all elements of the business, which we all benefit from.” www.listerwindows.co.uk

November 2023 | www.glassnews.co.uk

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G23 AWARDS PREVIEW

The UK’s Leading Glass & Glazing Newspaper

ROSEVIEW CHOSEN AS G23 FABRICATOR OF THE YEAR FINALIST Well-known sash window manufacturer Roseview Windows has been selected as a finalist in the prestigious Fabricator of the Year category at the G23 Glazing Awards. This follows a year of significant expansion and modernisation at the Olney-based manufacturer, centred upon improving leadtimes, efficiency and customer service.

wide-scale restructuring that places customer service at the heart of their operation. To date Roseview has invested £2 million in plant and machinery, including two bespoke machine centres and three fully-automated CNCs, leading to increased capacity and significantly reduced leadtimes. At the same time

“The G Awards represent the pinnacle of achievement in our industry, and we’re delighted and proud to be shortlisted.” Roseview’s managing director Richard Burrells said. “Selection as one of just six finalists in the Fabricator of the Year category is an achievement in itself, and testament to the hard work and dedication of our staff over the last 18 months. “We identified the need to modernise the business in 2019. Like so many other companies we had to change our priorities during 2020 and 2021, but when things returned to normal in 2022 we launched a comprehensive programme of improvements. Being shortlisted as a finalist at the G23 Awards is an unexpected bonus.” Richard continued. Roseview’s programme included significant investment in their manufacturing facility, new end-to-end software and a

Roseview has implemented an entirely new software system, based on barcode scanning throughout their factory and logistics operations. This in turn provides Amazon-style customer notifications, starting when an order is placed and providing regular updates through manufacturing and into delivery, culminating in a prenotified two-hour delivery slot. “Roseview has always been known for outstanding sash windows,” comments Richard, “but continuous growth combined with outdated systems caused us to lose some of our edge on customer service. Over the last 18 months we’ve implemented an ambitious plan to thoroughly modernise the business, transforming us from traditional fabricator to modern, high-tech manufacturer of high-end uPVC sash windows, with a renewed focus on supporting our customers. “We’re thrilled that this has been recognised by the G23 Awards alongside so many other great companies, and we’re looking forward celebrating our industry at the awards in November.” For more information visit www.roseview.co.uk or call 01234 712657.

FINALIST STATUS CONFIRMED FOR EPWIN WINDOW ODL EUROPE AT THE G23 AWARDS SYSTEMS ACHIEVES ODL Europe has been confirmed as a finalist at the G23 Awards in the Component Supplier of the Year category. This recognition underscores ODL Europe's commitment to product excellence and the continued pursuit of delivering exceptional composite door solutions to the industry. The G23 Awards, celebrated for their recognition of industry excellence, are a platform that acknowledges and applauds outstanding contributions across the sector. Suzanne Nicholl, Head of Sales and Customer Services at ODL Europe, said: "Everyone at ODL Europe is delighted to have been shortlisted for this award. The G23 Awards celebrate excellence in the industry, so we are thrilled to have been named finalists. This nomination is a testament to our continued innovation and the hard work of our dedicated team." ODL Europe secured its place as a finalist in the Component Supplier category through its groundbreaking Guardsman Composite Fire Door Slab. The innovation behind Guardsman represents a paradigm shift in the composite fire door sector. Suzanne said: “Guardsman is the result of a four-year cycle of continuous research and development. It eliminates the unknown elements of a composite fire door’s performance and stability, delivering better and more reliable protection.” As Suzanne says, reliability and performance remain at the heart of this fire safety solution and Guardsman has undergone UKAS Accredited Fixed Scope testing standard BS EN 1634-1 accreditation for internal and external (balcony door) certification. Suzanne said: “To have

achieved the internal and external (balcony) door certification gives our customers and the wider specification market a stable and technically advanced internal and external composite fire door solution.” The G23 Awards is the pinnacle event in the fenestration industry calendar, rewarding excellence and innovation across the sector. The winners will be announced during the G23 Awards Presentation and Gala Dinner on Friday, November 24th, at the prestigious London Hilton on Park Lane. Suzanne concluded: "The G23 Awards offer a unique opportunity to celebrate excellence in the industry, and we are eagerly looking forward to a night of celebration. We extend our best wishes to all the finalists across all categories." Tel: 0151 933 0299 – www.odleurope.com

DOUBLE FINALIST STATUS AT G23 AWARDS

Epwin Window Systems has achieved finalist status in two categories at the prestigious G23 Awards. Its Connect digital platform has been nominated for Best Business Initiative of the Year and for Customer Care Initiative of the Year, indicating the platform’s ambitious scope and the exciting opportunities it delivers.

assets, the site continues to deliver added value benefits to fabricators and installers. Notably, Connect demonstrated its exceptional advantage during the recent updates to the Building Regulations last year, offering a wide range of practical guidance and hosting live stream Q&A sessions to assist customers in navigating the complexities of the new legislation.

Gerald Allen, Head of Marketing at Epwin Window Systems, said: “We are delighted to be recognised in two categories at the G Awards this year. As a business, our unwavering commitment to driving innovation within the industry is exemplified by our Connect platform.”

Epwin Window Systems has consistently demonstrated its excellence in the industry, securing multiple G Awards in recent years. Its continued commitment to innovation and product excellence has resulted in a remarkable track record of success.

Connect was developed as a digital platform aimed at elevating customer support across all business touchpoints. It empowers users to conveniently access and download resources from various devices including desktops, mobiles, iPads and tablets. Through continued investment, the intelligently designed platform has continued to evolve into the industry’s most comprehensive customer resource hub.

Gerald concluded: “The G Awards are dedicated to rewarding innovation and business excellence across the industry. As a company dedicated to pushing boundaries and setting industry standards, we are looking forward to celebrating with all the other finalists at the ceremony.”

With over 1,000 registered users, over 2000 direct downloads per month and an extensive library of 1,700 downloadable

The G23 Awards ceremony takes place on Friday 24 November at the London Hilton on Park Lane. Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

November 2023 | www.glassnews.co.uk

G23 AWARDS PREVIEW

The UK’s Leading Glass & Glazing Newspaper

REYNAERS ALUMINIUM SECURES TRIPLE G-AWARD NOMINATION Reynaers Aluminium UK has been shortlisted for three prestigious G-awards. The doors, windows and facades specialist has been nominated for Sustainability Initiative of the Year, Promotional Campaign of the Year, and Customer Care Initiative of the Year. The sustainability award nomination recognises Reynaers’ commitment to cutting carbon emissions in its own operations and the wider supply chain through its Reynaers Act strategy. This includes the introduction of more cradle-to-cradle products and creating thermally efficient systems. This is backed by the company signing up to the ScienceBased Targets Initiative to demonstrate how it is setting and working towards its goals. The Promotional Campaign of the year recognises Reynaers’ commitment to promoting sustainability within the industry – including its own sustainability strategy, as well as the need for change, and issues surrounding regulatory changes. Furthermore, the work that Reynaers has done to ensure its customers receive a high level of service has been recognised by the Customer Care Initiative of the Year. Samantha Hill, Head of Marketing at Reynaers Aluminium UK, said: “We’re delighted to be shortlisted in three G-Awards especially as they are in categories that we, as a company,

LINIAR’S ZERO|90 PROMOTIONAL CAMPAIGN SHORTLISTED FOR G23 AWARD Liniar, the UK’s leading PVCu systems company and a subsidiary of Quanex, is proud to announce that it has been shortlisted for Promotional Campaign of the Year at the 2023 G Awards.

are so passionate about – sustainability and customer care. “Customers are at the heart of everything that we do and making sure they receive the service that they expect, along with products that are fit for a more sustainable future has been our focus. “Innovation and product development are cornerstones of the Reynaers’ brand and in Reynaers Act we have combined this with a pledge to support sustainable building design to help create a better future for the people in our company, our customers and communities around the world. Sharing this message through our promotional work has been a privilege as we play our part in helping to cut carbon emissions. “It is with thanks to the continual drive of the whole Reynaers team that we have been shortlisted for such highly regarded awards.” Now in its 19th year the G-Awards are a leading accolade in the glass and glazing industry, recognising innovation and performance across the sector. The winners of the G-Awards will be announced at a ceremony at the London Hilton on Park Lane, on Friday November 24.

Now in their 19th year, the G Awards are established as the premier platform for celebrating excellence in the glass and glazing industry. The Promotional Campaign of the Year category recognises the importance of marketing and promotion and was open to any business type or size that has embraced marketing in their campaigns during 2023 for trade or retail.

Liniar’s Marketing department coordinated a cross-functional team, including members from the Sales, Design, Technical and IT departments, to ensure accurate and consistent messaging with seamless end-to-end planning. They also collaborated with a local agency, Fluid Ideas, developing creative branding to ensure that the Zero|90 range would stand out in a highly competitive market.

Liniar achieved remarkable success in 2023 with a multimedia campaign to launch its revolutionary Zero|90 and Zero|90R ultra energy efficient window and door systems.

This cohesive effort resulted in the execution of a highly successful multimedia promotional campaign that effectively showcased the ultra-energy efficient Zero|90 and Zero|90R systems, a range of products with energy performance capabilities that surpass the anticipated 2025 Future Building Standards requirements, in addition to staggering acoustic properties.

Zero|90 product display at launch event

The launch successfully reached fabricators and installers across the industry through innovative messaging, positioning, and multichannel marketing efforts. Branding, communication, advertising, email marketing, social media campaigns and launch events were meticulously planned and co-ordinated, leading to a streamlined approach that also included internal events to involve the whole Liniar workforce.

Zero|90 launch event presentation

In addition to demonstrating a genuine solution to future-proofing regulatory compliance, the Zero|90 campaign effectively heightened awareness of impending Building Regulation changes, sparking meaningful discussions and demonstrating to the construction supply chain that the fenestration industry can contribute towards a Net Zero UK. Liniar will be taking 12 team members to the November G Awards ceremony in London and offer congratulations to all the finalists!

AVANTEK MACHINERY SHORTLISTED AS 2023 G AWARDS’ MACHINERY SUPPLIER OF THE YEAR Industry-leading Avantek Machinery, a subsidiary of Quanex, was recently announced as a finalist in the prestigious annual G Awards in the 2023 Machinery Supplier of the Year category. This award recognises companies who supply machinery and associated services to customers and examines the work they do during and after the life of a project.

excellent technical support and unparalleled customer service to address the various challenges of window manufacture. Avantek’s dedication to building long-term working relationships and keeping businesses running smoothly makes the company the preferred partner for fenestration machinery and support. Members of the Avantek team will be attending the November 24th G Awards gala event in London where the winners will be announced - we would like to wish good luck to all finalists. For more details please visit www.avantekmachinery.co.uk or call 01332 883 910.

Avantek Machinery is a leading supplier of fenestration machinery, specialising in offering high quality tooling and equipment with short lead times, together with a full range of spares stocked in the UK – all backed up by comprehensive service options. Often referred to as the A-Team, Avantek’s dedicated, handpicked team members have a wealth of experience and expertise gained over decades within the industry. This is backed up by a solid reputation for a quality driven approach – Avantek is known for delivering timely installations,

www.glassnews.co.uk | November 2023

G23 AWARDS PREVIEW

The UK’s Leading Glass & Glazing Newspaper

SHEERLINE LOOKS TO SHAKE UP EDGETECH NAMED CONSERVATORY ROOF MARKET AS A FINALIST IN WITH G23 AWARD NOMINEE, S2 THE 2023 G AWARDS Edgetech, a Quanex company, has been named as a finalist in the Component Supplier of the Year category at the 2023 G Awards. First held in 2004, the annual G Awards spotlight the innovative and outstanding businesses that drive the sector forwards. Over decades, Edgetech’s groundbreaking Super Spacer® has brought improved thermal efficiency to millions of buildings around the world. Today, it’s estimated that one third of British IGUs manufactured in the UK contains an Edgetech product.

Sheerline has been announced as a finalist in the Best Business Initiative of the Year category for S2, its new conservatory roof system, at this year’s G23 Awards. Since being unveiled at the FIT Show in May, it has become a popular option for installers looking to differentiate their roof offering. The new roof system was introduced in response to the stagnation that had beset the conservatory roof system market, leading to a lack of choice and a drying up of innovation. Launching S2, through partners Prefix and Supalite was a strategic decision for the company, which had already enjoyed success with its awardwinning S1 roof lantern. To ensure S2 is as practical as it is innovative, the development team at Sheerline worked closely with its launch partners to refine the product. Ensuring it offered the thermal performance, ease of installation and outstanding aesthetics the market was looking for. As well as providing solutions to installers frustrations, S2 also offers greater choice for consumers. The latter is important because it will remove dependence on suppliers who have a monopoly, good for the market as a whole. Advantages of Sheerline’s S2 when compared to other conservatory systems is the fact homeowners will benefit from the company’s revolutionary approach to thermal performance. For instance, S2 features multi-chambered top caps and ridges that help retain heat. In addition, S2 can be perfectly matched with every product offered by Sheerline,

from the S1 Roof Lantern to the Prestige BiFold Doors, and the newly launched Classic Heritage Door. It will enable the company to offer a one-stop, fully matched wholehouse solution. Sheerline has been named a finalist in not one but two award categories this year. As well as being shortlisted for the Best Business Initiative of the Year, Ben Hartshorn has been announced as a finalist in the coveted Rising Star category. Since joining the team in 2019 Ben has quickly progressed from assisting with designing and testing physical prototypes in the early product cycle stages to heading up major product development projects and has recently been promoted to head Sheerline’s team of Technical Support Engineers. His successes to date includes the development of a clip-in bead option for the popular ultra-slim Classic Window. As well as the recently introduced Classic Heritage Door. Sheerline CEO Roger Hartshorn said: “We’re delighted to be finalists in two categories for the G23 Awards this year. It’s a fantastic opportunity to showcase the breadth of work we’re undertaking. The S2 is already proving popular, which isn’t a surprise given the success of the S1 and the latest addition to our roof range, SheerVent.” “There is clearly demand for reliable, thermally efficient, customisable conservatory and lantern roof systems. It’s also great for the company to be recognised for our people. For us, it’s important team members gain a broad work experience so they can specialise while developing their knowledge and working their way up, which is precisely what Ben has done,” he added. Sheerline will be attending the G23 Awards on 24 November at the London Hilton on Park Lane. To find out more about the S2, visit the website here: https://www.sheerline.com/s2. Alternatively, call 01332 978000 to speak to the team directly, or email info@sheerline.com.

Managing Director Chris Alderson comments: “At Edgetech, we’re thrilled to be named G Award finalists. Since the 1980s, Edgetech has pioneered energy efficiency in the fenestration industry – and in the last twelve months, we’ve continued to honour that legacy.

“By developing innovative new products, investing extensively in the infrastructure we need to keep offering our customers outstanding service, and supporting charitable causes across Britain, we’ve demonstrated why Edgetech remains at the forefront of our sector. “Having these achievements recognised by the industry’s most respected awards event is incredibly rewarding. I wish the very best to all those who have been named finalists this year.” This year’s ceremony will take place on the 24th of November 2023 at London Hilton on Park Lane. For more information, please call 02476 639931 or visit www.edgetechig.co.uk.

SIEGENIA’S TECHNICAL MANAGER NAMED AS G23 AWARD FINALIST

JOE WARD HAS MADE THE SHORTLIST FOR THE RISING STAR AWARD

Joe joined the company at the tender age of 17 as an apprentice and thanks to his talent and impressive work ethic was promoted to become head of SIEGENIA’s UK technical department at just 24, making him one of, if not the, youngest people in such a role across the country. Achieving finalist status in the G23 Awards Rising Star category gives wider industry recognition to Joe’s impressive career to-date. For a long time now, he has been the authority on SIEGENIA UK products, providing specifications, training and general product advice not only for the company’s own sales staff, but also for their distribution partners, fabricator customers and even end users. As a result, he has garnered a formidable reputation both internally and externally.

is what has led to his steep rise through the ranks, and it is great to see his efforts recognised by the judging panel as we know that our partners and customers value Joe as much as we do.” The winners for all categories will be announced at the G23 Awards ceremony at London Hilton Park Lane on 24th November. www.siegenia.com

And with product quality and high level of technical support and customer service forming key tenets of the SIEGENIA brand, Joe’s role as Technical Manager is one that comes with a lot of responsibility. Yet despite the increased responsibility and workload he has continued to innovate to help strengthen the company’s customer service levels and grow the business by leading 75 hours’ worth of new product training sessions with distributors in the last year which has resulted in increased engagement and new leads. SIEGENIA’s UK General Manager, Ryan Thompson, said, “We are extremely proud of Joe for making the shortlist for the Rising Star Award. It is massively deserved as Joe is a crucial member of our team. His diligence and enthusiasm to take on new projects

November 2023 | www.glassnews.co.uk

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TRIPLE GLAZING DEBATE

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A QUESTION OF TRIPLE GLAZING...

Glass News’ Editor, Chris Champion, reports from The Birmingham Conferences and Events Centre, and Edgtech’s Round Table, where the discussion centred around a series of questions on the Future Homes Standard and triple glazing, with a focus on IG manufacturing.

With the Future Homes Standard looming Edgetech gathered a group together for a Triple Glazing IGU Round Table discussion in Birmingham. Following on, some 10 years down the line from Edgetech hosting the first Triple Glazing Forum at the Ricoh Stadium in Coventry, this was a timely event to help clarify the future of the glass and glazing industry. Ten years ago the industry, while interested in triple glazing as an option, generally felt issues such as cost, weight for moving and tramsportation, and installing, meant the use of gases in IGUs was a better alternative. ‘Clever doubles’, as they were termed, were the preferred route. This was, of course, when the requirement for low carbon

emissions was in its infancy – very different from today with the rush towards net zero. Net zero and ever-increasing energy prices now puts triple glazing very much back in the spotlight. What would these senior members of the glass and glazing industry think now, in 2023?

Attending the Round Table was Richard Sellman from the BFRC; Chris Costall, Nationwide Windows; John Spiby, Padiham Glass; Alex Walker, Energy Saving Glass; Mike Parczuk, Starglaze Windows; Steve Massey, Regency Glass; Phil Brown, Pilkington; Gary Shoesmith, Edgetech UK; Dean Bradley, Glazpart and the session was hosted and chaired by Edgetech UK’s Chris Alderson. During the discussions a variety of questions were put to the attendees. How many of the IGU manufacturers are ready for the demand for triple glazed units that may come from the implementation of the Future Homes Standard – given that the standard may demand 0.80 w/m2/k? The answer was 63% were ready now and 25% said they would be ready in time. Have these manufacturers noticed an increase in demand for triples? 75% said yes. And will you be able to keep up with an expected demand? Again, yes said 75%. Other issues came to the fore such as the lead time for acquiring essential equipment such as lamination tables. Interestingly,

weight was a big issue back at the Triple Glazing Forum ten years ago but seems to have changed. Space appears to be more of a concern than actual weight and that may be to do with the demand for larger windows currently. Will the energy saving demands prove good for the glass industry? Absolutely, but can enough glass be produced? That is not such an easy question to answer! The question I wanted to put to the panel was whether there are options in the pipeline that may negate the need for triple glazed units? New coatings, perhaps? Or gases? The answer was no. Development in that area has gone as far as it can although

looking at using thinner glass was a consideration but perhaps not practicable. One other question sprung to mind. Was it possible to achieve 0.80 w/m2/k with a 70mm PVCu profile and a double-glazed unit, albeit with Argon, Krypton or Zenon gases? The answer was a resounding no. On that basis, are triple glazed units and 90mm profiles going to become the norm? It’s certainly looking that way. It must be said that everything about the Future Homes Standard is, currently, speculation. The talk of 0.80 w/m2/k becoming the norm may or may not be correct. An energy rating in that area is likely for new build but what of replacement windows? The Future Homes Standard does not cover the replacement market, as yet, so although systems houses and everyone involved with glass is getting prepared, the question is, for what? Chris Alderson announced that warm edge specialists, Edgetech, will host the Triple Glazing Question: Part 2 on 27th March 2024, again at the RICOH (now CBS) Arena. The new regulations are coming and they will undoubtedly demand better U values and the Quanex company will be inviting fabricators, installers, IGU manufacturers, component suppliers and others to join them in Coventry to share their views on one of the biggest topics facing our industry.

Edgtech’s Chris Alderson addresses the Round Table held in Birmingham

They would be delighted if you would join them in helping shape the future of British fenestration.

November 2023 | www.glassnews.co.uk

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MERCURY ADDS THE STELLAR SLIMLINE BIFOLD DOOR TO ITS RANGE Specialist PVC-U and aluminium fabricator Mercury has signed a three-year supply agreement with Epwin Window Systems to manufacture the Stellar Slimline Aluminium Bifold Door. Mercury, a longstanding fabricator of Epwin Window Systems’ Vertical Sliding Sash Window System, has enjoyed a 20-year tenure with the systems house, and this extended partnership further demonstrates the strength of the relationship. Katrina Earl, Sales Director at Epwin Window Systems, said: “We have worked with the Mercury team for over 20 years and welcome them as a manufacturer of our Stellar Slimline Bifold Door. Their commitment to product excellence and extensive aluminium fabrication experience makes them an ideal partner to bring the Stellar Slimline Bifold Door to even more projects nationwide.” The Stellar Slimline Bifold Door has gained immense popularity for its exceptional design, outstanding performance and slimline aesthetics. Features include the slim meeting stile which, at just 117mm wide, creates an attractive slim sightline in the closed position. Installation is straightforward due its pre-gasketed knock-in beads. And the unique patent-pending adjustable locking stile allows ease of adjustment on site, eliminating the need for adjustable door jambs.

DIRECT TRADE WINDOWS REVOLUTIONISES CUSTOMER SERVICE WITH CUTTING-EDGE SOFTWARE SOLUTIONS The Stellar Slimline Bifold Door delivers excellent thermal efficiency, and its innovative polyamide thermal break technology delivers low thermal conductivity and ensures this high-quality door is highly insulating. It also exceeds the requirements of the 2022 Part L Building Regulations achieving a U-value of 1.3W/ m²K with standard 28mm double glazing and 0.9W/m²K with 44mm triple glazing. Commenting on the new agreement, Steve Cross, Director at Mercury, said: “We have enjoyed a strong partnership with Epwin Window Systems over the years and we are delighted to be adding the Stellar Slimline Bifold Door to our range. Adding Stellar complements our existing aluminium offering and reinforces our commitment to providing our customers with the best fenestration solutions available today.“ The Stellar Slimline Bifold is part of Mercury’s portfolio of feature-rich product solutions, which are all backed up by an unwavering commitment to customer service and support.

In today’s fast paced consumer landscape, customers have grown accustomed to exceptionally high levels of service, largely thanks to industry giants such as Amazon Prime. This paradigm shift has raised the bar for service expectations across various sectors, and even in industries such as fenestration, where next-day delivery may not be feasible, consumers still anticipate being kept well informed throughout the entire sales process. Recognising this evolving demand, leading trade aluminium fabricator Direct Trade Windows has made strategic investments into cutting-edge software solutions, enabling them to provide exceptional levels of service by ensuring transparency, streamlining communication, and enhancing the overall customer experience.

Katrina concluded: “The addition of Stellar to Mercury’s portfolio not only marks the strategic expansion of our offer but stands as a testament to the strength and value of our relationship. We are delighted.” Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

The first of these solutions is a unique quoting app that can also be used to provide installers with sales support and infrastructure – the app not only provides informed quotes, but is also able to share lucrative leads with customers as well as technical support when needed. Direct Trade Windows has also invested in another unique solution that allows clear visuals of ongoing factory processes at any given time, enabling the company to provide exact and guaranteed delivery times to customers. Director AJ Hassanali comments: “Air Table was designed by our own developers to manage processes and immediately flag up any issues such as delivery delays, meaning our customers are always kept up to date with extremely accurate information. “The system is also accessible at all stages of the manufacturing process and is completely automated, eliminating the need for reams of paperwork and further streamlining the entire process as a whole. “At Direct Trade Windows, we have a commitment to delivering high quality service at all times, and in a world where consumer expectations continue to soar, forward-thinking initiatives such as the software solutions we have adopted are vital for maintaining customer satisfaction and staying competitive in an increasingly difficult market.” www.directtradewindows.co.uk

CUSTOMER FOCUS KEY FOR CDW SYSTEMS

Specialist aluminium fabricator CDW Systems is continuing to prove the perfect partner for installers.

The Gloucester-based company has added to its range in recent months to provide customers with the products that will help them win more business both now and in the future.

up their vans and going off to install and sometimes they want to discuss something with us. So, instead of having to wait until 8am, they can now get the ball rolling on any queries earlier and talk to us a little bit sooner.” CDW Systems recently introduced Aluk’s Luminia F82 slimline bi-fold door and the Part L compliant 58BW/ BD (HI) Window and Door System and will be launching

Technal’s SOLEAL NEXT aluminium windows and TENTAL curtain wall to its product range to meet customer demand. “We have always supported our customers so they can meet the evolving demands of the end user and all our new products are designed to meet and exceed the highest industry standards and it’s why we have not really seen a downturn,” said Jeremy.

This has been followed up with the move to extend its office hours for customers, with the office now opening at 7.30am instead of 8am so staff are available for the times when customers need them the most.

“One of our strengths is that we have that mix between domestic and commercial and that, coupled with our experience, technical knowledge and product range makes us the perfect partner for installers.

Jeremy Phillips, CDW Systems’ Group Chairman, said: “7.30am is a good time for our customers as they are loading

“We are always listening to our customers, whether that is on what products they want or how we can help provide a better service to them, and that is vital for them in the current market.”

“We are always listening to our customers, whether that is on what products they want or how we can help provide a better service to them, and that is vital for them in the current market.” 46

Established in 1992, CDW Systems is one of the UK’s leading and longest running aluminium fabricators in the trade supply of aluminium window, door, and curtain wall products. For more information visit www.cdwsystems.co.uk or call 01452 414853.

November 2023 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

UPVC ADDS STELLAR MILA DELIVERS GEMINI ALUMINIUM TO ITS PORTFOLIO MAJOR ADVANCE ON BI-FOLD DOOR MAGNETS Gemini UPVC has signed a three-year supply agreement with Epwin Window Systems to manufacture the multiaward-winning Stellar Aluminium Window and Door System.

AdvanceTM Bi-fold door Magnets are the first products in hardware specialist Mila’s new ‘designed for aluminium’ range. The Magnets, designed to hold open both traffic and intermediate bi-fold doors, feature clever, self-aligning pivot technology on both sections. This allows them to move up to 30° from side to side so that they always achieve 100% face-to-face contact for a more secure and reliable hold. Mila’s design team have developed the free-moving pivot technology in house and a patent is pending on the selfaligning element. Product Design Director Paul Pearson explained: “With the fixed bi-fold door magnets that have gone before, you only get an optimum connection when the doors are consciously opened fully by the user, so there is always a danger that they will swing back or dislodge in blustery weather. With the more ‘Advanced’ Mila Magnets, you get optimum connection as soon as the magnets come within reach of each other and that guarantees a more secure hold. “They also feature top quality N52 neodymium magnets inside which have a high strength to size ratio, so they are just 20mm wide and visually neat and discreet.” The new Mila AdvanceTM Magnets are available in two variants – for traffic doors and intermediate panels, and in six of the most popular suited finishes – anthracite grey, black, white, polished chrome, polished gold PVC and satin nickel. A clear, durable anti-scratch shield protects the surface from scratching when the magnets are moving. Mila’s Managing Director Richard Gyde commented: “When we announced the AdvanceTM initiative last month, we promised precision engineered products with clever design features which would solve the kinds of hardware problems regularly encountered by aluminium fabricators. “That’s exactly what we’ve delivered with the new AdvanceTM Magnets. They represent real progress in terms of performance and, at the same time are quick and easy to fit. As a result, we’re already partnering with some of the UK’s leading aluminium systems companies to supply these Magnets with their bi-folds.” The Mila AdvanceTM Magnets have been successfully tested to BSEN 1670 for weather resistance and are backed with a 10-year surface finish and mechanical operation warranty. More details on all Mila’s Advance products are at: https://www.mila.co.uk/

www.glassnews.co.uk | November 2023

Michael Griffiths, Managing Director at Gemini UPVC, said: “We chose Stellar because we wanted to align with a systems company that offered a compelling aluminium offer and Stellar ticked all the boxes. As an added internal advantage, Stellar uses the same software, Evolution from Business Micros, that we use for our PVC-U fabrication and costings, which has been a huge benefit.”

The seamless integration of adding Stellar to his fabrication setup is just the start of the benefits that Michael sees. He also highlights the system’s outstanding aesthetics and ease of installation. He comments: “I’m looking forward to showcasing the Stellar Flush Window and Residential Door with our customers. I also sense the pre-gasketed Slimline Bifold Door is going to be a big hit with our bifold customers too.” Gemini UPVC is based in Oldham. With a commitment to quality and

innovation, Gemini UPVC provides a wide range of PVC-U products and solutions to trade and retail customers. Their partnership with Epwin Window Systems represents a strategic move to expand their product offer and meet the growing demand for aluminium window and door products. Michael says: “The PVC-U market is holding steady, and we are seeing an uptick in enquiries about aluminium, so now is the perfect time to bring Stellar on board. Whilst we primarily operate throughout the Northwest, we are confident that Stellar will open up new possibilities for customers seeking high-quality aluminium products in their areas.” Gemini UPVC’s team had a week-long training session with a Stellar engineer to bed the system into their fabrication setup. The first order to leave the factory was for 60 Flush Windows, four Flush Residential Doors and ten sets of Slimline Bifold Doors, immediately demonstrating the market appeal for the aluminium system. Katrina Earl, Sales Director at Epwin Window Systems, commented: “We’re delighted to welcome Gemini

Left to right: Michael Griffiths, Managing Director, Gemini UPVC & Paul Griffiths, Production Director, Gemini UPVC

UPVC to Stellar. The company has an outstanding reputation for excellence in the PVC-U sector and we’re looking forward to seeing that reputation expand to aluminium.” In an industry where trends are constantly evolving, Gemini UPVC’s partnership with Epwin Window Systems showcases their dedication to meeting the changing needs of its customers. Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

REVEALED: THE RENOVATION PROJECTS THAT WON’T ADD VALUE TO HOMES With the average age for buying a property rising, new analysis of Google search data shows that families are turning to creative solutions to accommodate adult children living at home for longer, with many opting to incorporate separate selfcontained homes in their gardens. The analysis, which was conducted by Origin, the UK’s leading supplier of aluminium windows and doors, found that searches for planning permission for ‘annexes’ rose by 43% in the past year, whilst queries about ‘summer houses’ and ‘sheds’ have also spiked. However, experts have warned that these types of renovations are unlikely to add any value to a property. With the average granny annexe costing roughly £90,000, this could be an expensive mistake.

Jonathan Rolande, Property Expert and Professional Property Buyer commented: “Families wanting to give their adult children independence by investing in renovations such as self-contained annexes or sheds should only do so for the added lifestyle value, not the financial. Having a separate self-contained building on a property won’t necessarily add value to a home as it won’t appeal to the majority of buyers in the long term. Renovations like this should be likened to a swimming pool. Have one because it enhances your family’s current living situation, not because it will add value.” Victoria Brocklesby, COO and Cofounder at Origin, explains: “Whilst it’s important that properties work for families and their lifestyle, families should invest their money in the right

places. Instead of opting for selfcontained buildings at the bottom of gardens, or on driveways, homeowners who want to see ROI on their building work should opt for an extension that is attached to the existing property. This will mean the space can be repurposed by future buyers, or even to meet your own evolving needs, more easily. “At Origin, we help families create versatile spaces that will serve them now, and in the future. With mortgage rates remaining high, families need to invest their money where they will see the best returns in both lifestyle and financial value.” Visit the Origin website for more advice on how to build an extension.

The UK’s Leading Glass & Glazing Newspaper

ALUMINIUM SYSTEMS DESIGNED FOR ALL aesthetics, are easy to fabricate and cost effective to produce, and can be installed safely and efficiently. Our headquarters in Birmingham provide a central base from which we service our nationwide network of fabricators. It’s also where we’ve built a large showroom that’s open to all our fabricator partners giving them the opportunity to view our most popular and innovative products. We supplement this through tailored technical support for fabricators to ensure the correct specification and application of systems and products.

Samantha Hill

As aluminium continues to see increased demand across both commercial and retail environments, Reynaers has continued to invest in its systems and services so fabricators working in either sector have a varied choice of high-performance products and systems to fulfil customers’ requirements.

Head of Marketing at Reynaers Aluminium UK Samantha Hill discusses how the company has harnessed product innovation and research to create products that can be fabricated to meet the needs of customers in both commercial and trade and retail sectors. Our focus as a manufacturer has always been on creating energy-efficient, responsibly made products that successfully blend design and technology. Using these principles, we create solutions that add value to customers. In the case of fabricators we do this by offering a varied range of products and systems that not only meet the necessary regulations – however stringent these are - but deliver on performance and

Reynaers has also become registered as a British Fenestration Ratings Council (BFRC) systems house. This allows our customers and supply chain to take advantage of the ratings on our products and systems and gives a simple and cost-effective route to achieving and demonstrating compliance to building regulations. Reynaers’ BFRC registered fabricator customers can cascade the Window Energy Rating (WER) and Door Energy Rating (DER) labels to their customers as long as they fit insulated glass units and other components specified to the simulation which achieves that specific rating.

MARKET LEADING PRODUCTS AND SYSTEMS We’re proud to provide customers with a comprehensive, contemporary and highly competitive choice when it comes to

aluminium products. As such a number of the company’s most innovative door and window systems are available to fabricators selling into both the commercial specification and retail or domestic markets. The ConceptPatio 130 (CP 130) lift and slide patio door system, for example, is prolifically specified and installed in both commercial and residential buildings, giving architects and homeowners the opportunity to take advantage of the current trend for opening up traditional window spaces. The CP 130 range makes it possible to completely open up two sides of a room to enhance light and space and give the feeling of bringing the outside into a room. Another product that cuts across both commercial and trade and retail sectors is the HiFinity inline sliding door. Reynaers’ HiFinity sliding system is an extremely popular choice for both architects and homeowners thanks to its slimline frame and ability to be fitted to bespoke height – up to 4 metres - and widths. The ultra-slim design is highly engineered and seamlessly extends the interior to the outside with multiple threshold options. HiFinity can also carry the weight of a large sliding glass pane up to 330kg for manual slide, and 775kg for the motorised option, and fixed panels up to 1200 kg. A system that has been designed to meet future demands offering both high levels of energy efficiency and on-trend architectural aesthetics. HiFinity is an exclusive system and is only produced by selected fabricators, who are subject to full training on fabrication and installation. With an extensive range of aluminium window, door and façade systems and products we can ensure fabricators can meet the needs of their own customers, whether in the commercial or retail/trade setting.

To find out more about Reynaers’ range of products suitable visit: https://www.reynaers.co.uk/products/aluminium-doors 48

November 2023 | www.glassnews.co.uk

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SOFTWARE & IT

SHEERLINE ANNOUNCES LOGIKAL INTEGRATION FOR NEW & EXISTING FABRICATORS Sheerline, one of the UK’s leading manufacturers of aluminium windows and doors, has announced it’s now supported by LogiKal software, giving its’ fabricators even more choice when it comes to generating accurate estimations, generating cutting lists and running advanced product specific calculations. While other software solutions have been developed based on PVC-U requirements, LogiKal is one of the few solutions developed and designed specifically for the aluminium industry. LogiKal has earnt its place as the aluminium software of choice for many fabricators because of its advanced features. By offering full compatibility, the company is enabling more fabricators to add the Sheerline range to their product offering without altering their established workflows. This is a win/win as fabricators benefit from both LogiKal and Sheerline’s advanced features.

manufacturing equipment, including CNC machines, through automated links. This is an important feature as it reduces the likelihood of errors and saves time. As a result of Sheerline’s investment, the company now offers its’ fabricators access to three industry-leading software packages. This includes First Degree Systems’ Window Designer, Business Micros’ Evolution package, and now Business Micros’ LogiKal. Sheerline opted for these software packages as the company wanted to ensure its’ customers could adopt the Sheerline product range using the solutions they are already familiar with. The company also recognises the fact that fabricators need agility, power, and flexibility. An ideal way to manage demanding and complex projects LogiKal is supported alongside Sheerline’s other packages

One of the biggest advantages of this upgrade is the fact LogiKal software uses a CAD-based system. This means it can assist with costings, material planning and manufacturing complex product designs. For instance, it enables Sheerline’s fabricators to perform thermal analysis quickly for a specific manufactured product.

meaning Sheerline can easily be adopted by even more customers, regardless of their size or their particular system requirements. Both new and existing Sheerline customers can benefit from the addition of LogiKal as they now have greater choice when deciding which software to use. Sheerline has a dedicated department to support customers who want to get the most from any of their supported software packages, which includes PST for roof customers. Software Development Director for Sheerline, Adrian Girling, said: “If you are in the aluminium sector and require a software application that can cope with the complex products, designs, and requirements that can often challenge your existing software, LogiKal is the best option currently available.” He added: “For those customers currently employing, or with plans to employ, automatic machinery on the shop-floor (CNC routers, saws, etc), LogiKal also benefits from a pre-existing, comprehensive library of machine links, featuring most popular machinery-brands. Really easing its introduction into modern production environments” Find out more about Sheerline’s software options for fabricators by contacting the team: info@sheerline.com. Alternatively, visit the website to view Sheerline’s awardwinning products: http://www.sheerline.com.

This includes U-value calculations as well as wind-loading for their designs. There is also an option to send designs directly to

GLASS ACT: GET THE EDGE WITH GLASS BOX EXTENSIONS FROM DIRECT TRADE WINDOWS Leading aluminium trade fabricator Direct Trade Windows has expanded its product portfolio with high-quality glass box extensions, providing its customers with a unique competitive advantage. The innovative structures are designed to completely transform living spaces, offering endless possibilities for architects and installers. “Our range of glass box extensions is customisable and available in various shapes and sizes, and can incorporate winter gardens, atriums, glass facades, balcony enclosures and glass window seats – and with minimal frames that prioritise thermal efficiency, they flood living spaces with abundant natural light,” says Direct Trade Windows Director AJ Hassanali. Glass box extensions are crafted from durable aluminium frames that ensure longevity and strength, and can be easily paired with Direct Trade Windows' range of steel-look aluminium bi-fold and sliding doors for a seamless aesthetic appeal.

In addition to standard offerings, Direct Trade Windows also supplies horizon roofs, an innovative design feature that seamlessly blends vertical and pitched glass with glass-to-glass joints, opening up a world of possibilities for architectural glazing projects by creating an unmatched aesthetic impact.

The company also specialises in bespoke glass structures for installation or home improvement projects, including glass window seats, full height oriel windows, balcony enclosures, sliding windows and wrap around balconies. AJ concludes: “The investment in glass box extensions has been extremely worthwhile, giving both our architect and trade installer customers a unique opportunity to enhance their projects with contemporary architectural designs while providing their customers with beautiful living spaces filled with natural light.

NEW E-ORDERING SYSTEM FROM PST TO ENHANCE USER EXPERIENCE Leading software solution provider PST has upgraded its unique streamlined contract management system to incorporate an e-ordering feature, significantly enhancing user experience for its customers. Launched earlier this year, CAST is a cloudbased centralised management solution that provides multi-user access and editing of centrally stored contracts. Originally designed to work with Virtual Shopfloor, PST’s manufacturing-based software, CAST features an optimisation manager which allows for the batching and sending of contracts to saw controllers in a specific order as a way to maximise efficiency. The software also facilitates smooth contract delegation across different departments, ensuring all contract details remain accurate and up to date throughout a particular project. An updated version has since been developed to work with vsHome, PST’s unique point of sale tool created for installers that allows for the design, visualisation, and pricing of a wide range of products such as windows, doors, conservatories, and garden rooms. CAST for vsHome creates a manageable work flow for companies – for example, as a new lead comes in, administrators can delegate the new contract to a sales rep, who can then pass the same contract on to the surveyor as the job progresses – the perfect solution for companies with different departments who want to ensure all contract details remain accurate and up to date as the job is easily passed on. With the addition of the new e-ordering system, users will now be able to place an order directly with the manufacturer, ultimately completing this contract workflow.

“At Direct Trade Windows, we have an ongoing commitment to helping our valued customers stay ahead in an increasingly competitive market, and with our unique and bespoke glass box extension offerings, we’re providing not only a stunning architectural feature, but a way to maintain that vital competitive edge.”

PST Managing Director Neil Travers comments: “Incorporating the e-ordering feature into our CAST contract management system is a significant leap forward in enhancing our customers’ overall experience, and is an upgrade that aligns perfectly with our commitment to streamlining our processes and providing innovative solutions for our clients. At PST, we believe in empowering businesses with tools that make their operations more efficient, and we’re confident that the new e-ordering system will do just that.”

www.directtradewindows.co.uk

www.pstonline.co.uk

November 2023 | www.glassnews.co.uk

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

TOMMY TRINDER EXPAND TEAM IN INDIA In their continuing mission to become the world’s finest app for selling windows and doors, Tommy Trinder have opened an office in India to help fasttrack software development. “Despite nearly ten years of relentless development of the Tommy platform, we’re still brimming with ideas for exciting new features that we can build into the app,” says founder and CEO Chris Brunsdon. “Our new office will help us deploy even more quickly and bring to market more and more tools to help installers wow customers, win orders, save time and cut out error.” Tommy Trinder’s new centre, based in Coimbatore, Southwest India, will be staffed by three full time software developers initially, with an ambition to grow the offshore programming team to ten by the end of 2024. “India has a vast pool of talented software engineers who are proficient in using the latest technologies and frameworks,” explains the firm’s Chief Technology Officer, Robert Franks. Our first three recruits Dinesh, Shwetha and Siddharth – have hit the ground running and we are already seeing an up-tick in product development.”

The team’s first new feature, an online ‘Parts Shop’, goes live this this month. Shipped free to Tommy Trinder subscribers, Parts Shop will give installers access to a user-definable library of ancillaries such as skips, access equipment, trims and building materials that can be added to a quote in one click. “It’s a great feeling to be building new features for our customers 24 hours a day!” Says Robert. “The time zone difference means that when our Indian development team has completed their work for the day, our in-house team is just starting. It means we are genuinely working around-the-clock to build out new features to help installers sell.” With over 480 window firms using Tommy Trinder for selling, and 20 more joining every month, the firm hopes its expanded team will help cement its position as market leader. Installers interested in finding out more about Tommy Trinder can book a free demo at tommytrinder.com.

November 2023 | www.glassnews.co.uk

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WOMEN IN INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

AT WORK, REST AND PLAY THIS MONTH: Deborah Hendry Managing Director, Kolorseal Ltd

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career. stockholding without compromising stock availability for customers. Learning about sales came later but all of this gave me the courage to understand what it takes to make a business work.

Do you believe your skillset is transferable? Absolutely. These days it is a necessity to be able to adapt to markets as they change.

Do you have a career path or do you feel work life is more about opportunity?

AT WORK... How did your career begin in this industry? Initially I’d set up a window manufacturing business with my then husband - we were asked to provide a colour for 20 houses back in around 2000, and this was the launch of the colour coating side of company. As colour became more important in window and door fabrication, it was an

What was your first job after leaving school? As soon as I left school, I just wanted to earn money so that I could buy clothes and things I liked. I applied for a receptionist job at a car accessory wholesaler, which I didn’t

get, but they offered me a job filing in the main office. I didn’t realise then, how much I would learn from that company.

Can you tell us a little about that? Taking the filing job led to doing lots of other roles within the company. I went from filing clerk to purchase order processing, then purchase ledger. I covered sales ledger for a few months Then I was assistant buyer and from there I became a buyer. I then was sent to branches where stockholding was too high and my job was to reduce the

Where would you like to be in a) 5 years and b) 10 years Kolorseal is my baby, so in 5 years I’d like to still be doing what I am doing now and providing customers with an excellent colour coating service. In 10 years it would be a similar answer but maybe a little more time thrown in on beaches and traveling.

AT REST...

AT PLAY...

What do you focus on when you are not at work?

All work and no play makes Jill a dull girl - True or False and why?

Travelling, socialising, going to concerts and generally enjoying downtime with my family. They are so important to me.

What things help you to switch off? I regularly take off to the Lake District for long walks with my dog - I’m not sure I switch off completely really, but this time away helps me to evaluate things at a different pace and to savour some really lovely countryside at the same time.

obvious move to establish Kolorseal in its own right. I bought that side of the business nearly 20 years ago, have moved premises twice as the business grew and feel it is now recognised as the UKs leading niche colour coating provider.

It can be a healthy mix of both I suppose. I have just followed the path that I have stumbled across. Knowing your direction is a good thing but sometimes you have to seize opportunities when the right ones come along.

There is always a need to take some time away, for me anyway. I love to spend time with my family and I walking my dog Tilly. It’s always great to see friends and enjoy time visiting places new and old.

Can you achieve the work life balance you would like to achieve? Definitely - my family is my priority which along with Kolorseal keeps life interesting and fun.

If money and leisure time were no object, what would you like to do for yourself and your family? If money wasn’t an object, I would love to travel to new places with my family and friends. Also, I have always wanted to build or buy a few apartments, where I could offer to house a number of unfortunate homeless people for 12 months. I’d love to give them the chance to rebuild their lives and turn it around within a year with a little support. Also, I really would love to start a giraffe conservation trust - of course!

November 2023 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Paul Edwards, Director of Sales, RegaLead Paul started out as an office junior at Regalead, assisting the team with running the office and the day-to-day tasks of the business. Over the past 29 years, Paul has helped grow RegaLead into one of the industry’s most respected suppliers and has been instrumental in bringing them to the top of the glazing supply chain.

IT’S ALL ABOUT YOU... Where were you born and live currently? I was born in Wythenshawe, near our head office in Manchester, which is where I still live today. I’ve very much stuck to my roots. I moved out briefly for a short period of time when working elsewhere and then decided to move back. All because I wanted to be close to the office.

Your education and the subject or activity in which you excelled? The subject that I excelled in at school was Geography - I’m a bit of a geek really! But, Geography was always my strong point. I’ve always been fascinated with maps of the world, which did come in handy when I spent the majority of my 20s travelling the world for RegaLead. Actually, the only continent in the world I haven’t explored, in my professional career, is Africa. I am sure I have probably bored loads of customers before with that fact.

Your favourite sports or interests? My favourite sport is football. Nothing comes close to it. I’m a big Manchester City fan and I love watching the blues. I really enjoy playing golf as well, although very badly I might add. More than anything, I like going to the pub, which I am very good at.

Your biggest regret in life? I don’t know I’m not really a person that has many regrets, I’m always quite a forwardthinking person and I don’t think there’s

much point in having regrets. You make a decision; you go with it. What’s the point in dwelling on it? Start again, and you’ll have a positive outcome.

do, to becoming Director of Sales has got to be my biggest work achievement. You know, I’ve had to work hard to get here; it took many years and a lot of blood, sweat and tears, but you get there in the end.

The temptation you can’t resist?

AND YOUR FUTURE...

Okay, this is a good one. Being in the fenestration industry, I seem to have some kind of weird fascination with doors. So, when I’m walking the dog normally with my wife, I can’t help looking at doors, which really annoys her, actually. So that’s the temptation I can’t resist. Everywhere I go, its doors, doors, doors, doors, doors. I can’t help myself. Again, I am a bit of a geek.

Someone or something that inspires you? I’d have to say, Richard Branson, just for his tenacity. Because he’s had so many failed businesses. But he keeps going and in the end, he made it. Obviously, he’s a clever guy, but whenever he got knocked down, he never really stopped going. He just kept going until he until he made his money. So, Richard Branson has always been quite an inspirational figure for me.

YOUR CAREER... When and how did you join this industry? I joined RegaLead as an office junior when I was 16, as part of the YTS scheme. Because I didn’t know what the heck I wanted to do with my life. And I’ve been here ever since. I had an 18-month sabbatical where I went to work for two other businesses, and then I

What would you like to do if you weren’t in this industry? Professional footballer, but I didn’t have the right build apparently. I’d like to be a chef. I’ve always loved cooking and eating food, especially from a young age, Hence the reason I never achieved football greatness. came back to RegaLead. I’m still here nearly three decades later.

What is your job? I’m Director of Sales. A typical day for me is very customer-focused. Making sure that my team have everything they need, and overseeing their day-to-day tasks is a big part of my role. My days are spent looking after RegaLead’s top customers and trying to grow the business, wherever I get an opportunity.

Your greatest achievement? My greatest achievement is managing to stay married for all this time, whilst spending many years trying to conquer the world of decorative glass globally. Seriously, in my work life my biggest achievement is becoming Director of Sales for RegaLead. Going from office junior on £50 a week on a YTS scheme, not knowing what I wanted to

A particular ambition? A particular ambition for my future is to continue to see this business grow and we’ll see that through innovation and being the market leader in what we do. We want to ensure RegaLead is always there, to stand side-by-side with customers and to ensure they’re getting the best products on the market. I would also like to see Manchester City overtake United’s overall trophy haul, which is going to happen.

The way you want to be remembered? I would love to be remembered for being the composite door glass guru of the industry. That’s what I see as being the side of the business that we really excel at. So, how would I like to be remembered? “That Paul Edwards knew a bit about composite door glass, didn’t he?”

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 56

November 2023 | www.glassnews.co.uk

BMBI

The UK’s Leading Glass & Glazing Newspaper

BUILDERS MERCHANT BUILDING INDEX

JUNE TO AUGUST BUILDERS MERCHANT VOLUMES UP +5.3% ON PREVIOUS 3 MONTHS The latest Builders Merchant Building Index (BMBI) report shows builders’ merchants’ value sales were down -3.3% in the month of August compared to the same month in 2022, with volume falling -10.5% and prices up +8.0%.

while prices increased +1.4%. With one additional trading day in August, like-for-like sales were -6.3% lower. Five of the twelve categories sold more, led by Workwear & Safetywear (+7.5%). Heavy Building Materials (-2.3%) was one of the seven categories to sell less. Renewables & Water Saving (-9.6%) was the weakest performing category.

But value sales in the last three months, June to August, were +3.3% higher than March to May 2023 with volumes up +5.3% and prices down -2.0%.

Safetywear (+11.6%), Plumbing, Heating & Electrical (+10.8%) and Decorating (+10.8%) increased more than other categories. Heavy Building Materials value sales dropped slightly (-1.3%) while Landscaping (-7.0%) and Timber & Joinery Products (-13.2%) were weakest.

Year-on-year Eight of the twelve categories sold more this August than in August 2022 with Renewables & Water Saving (+37.6%) continuing to dominate the field. Workwear &

Last three months Total sales in the three months June to August 2023 were -0.4% lower than the same three-month period in 2022. Volume was down -7.9% and prices were

Rolling 12-months Total merchant sales in the twelve months from September 2022 to August 2023 were -1.1% down on the same period a year ago, with volumes falling -12.8% and prices up by +13.3%. Nine of the twelve categories sold more with Renewables & Water Saving (+46.0%) the best performer by a considerable margin. Plumbing, Heating & Electrical (+13.2%), Decorating (+13.0%) and Workwear & Safetywear (+12.5%) also recorded double digit growth. Heavy Building Materials (+3.8%) grew more slowly. Landscaping (-10.9%) and Timber & Joinery Products (-14.0%) both sold less.

up +8.2%. With two additional trading days this year, like for like sales were down -3.4%. Nine of the twelve categories sold more with Renewables & Water Saving (+42.1%), Plumbing, Heating & Electrical (+14.3%) and Decorating (+14.2%) faring the best. Landscaping (-4.6%) and Timber & Joinery Products (-11.8%) were weakest. Month on month Total merchant sales were down -1.9% in August compared to July. Volume sales were down -3.2%

For the full report, including comments from the BMBI’s panel of leading industry Experts, please visit www.bmbi.co.uk. GfK’s Builders Merchant Panel GfK’s Merchant Panel includes national, multi-regional and regional merchants such as Buildbase, Jewson, Travis Perkins, EH Smith, Gibbs & Dandy, MKM and Bradfords. GfK’s Builders’ Merchant Point of Sale Tracking Data represents more than 80% of the value of the builders’ merchant market. GfK insights can trace product group performance and track relevant features. GfK can also produce robust like-for-like market comparability, tailored to the requirements of an individual business. The Builders Merchant Building Index (BMBI) Builders Merchant Building Index (BMBI) appears every month, in print and online. A full quarterly report is published every three months. The BMBI is a brand of the Builders Merchant Federation. Launched and produced by MRA Research, it uses sales-out data from GfK’s Builders Merchant Panel. BMBI includes a panel of leading industry Experts, who speak exclusively for their markets.

Get in touch and speak to Get in touch one of our and speak to one of our experts today: experts today:

t. Peterborough: t. Peterborough: 01733 393330 01733 393330

t. Cumbernauld: 01236 721557

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HARDWARE & SECURITY

CARL F GROUPCO’S MY CFG ONLINE PLATFORM CELEBRATES FIRST ANNIVERSARY

Leading independent hardware distributor Carl F Groupco is celebrating the first anniversary of its My CFG online platform. Clare White, Marketing Manager at Carl F Groupco, says: “We are always looking at ways that we can add value in all areas of our business, not just related to the products we sell. I’m happy to say that we’ve had great success with My CFG. It gives our trade customers the facility to place their hardware orders, access account information, including invoices and statements, and even pay for orders online.” From the very beginning, the Carl F Groupco team was determined that the system should contribute to the company’s commitment to making all aspects of the buying process as seamless for its customers as possible. Clare comments: “It may seem like a simple task, but we needed to be sure that the service was slick and provided real value to our customers, not be just another clunky online ordering system.” Take-up of the system has been high, proving the company has succeeded in its aim. For Clare, it’s the details that set the system apart. She says: “Customers can access the portal at any time, view previous orders and quotations and reorder from them too. Products are easily accessible

and detail customerspecific pricing and order quantities, saving time and simplifying their ordering process.” It doesn’t stop there. She commented: “Orders are linked directly to our ERP system. It speeds up processing time and ensures there are no administrative errors – our customers get exactly what they ordered, first time and on time.” Carl F Groupco provides an extensive range of premium quality window and door hardware. It operates nationally, including to the Scottish Highlands and offshore islands, from distribution centres in Peterborough and Cumbernauld. With a dedicated focus on delivering a customercentric service, the company underscores the significance of supporting its customers at every level. Clare concluded: "We recognise that almost everything in our product inventory can be found elsewhere, making our distinct customer service and technical support the true differentiator." The undeniable success of My CFG verifies the company's commitment to surpassing expectations.

The UK’s Leading Glass & Glazing Newspaper

KUBU ANNOUNCES ANOTHER MILESTONE WITH GRANTED PATENT FOR CLIP-IN WINDOW SENSOR TECHNOLOGY In a significant move that underscores its commitment to innovation and industry leadership, Kubu is thrilled to announce the granting of another patent - this time for its pioneering smart window sensors. The patent specifically covers the innovative fitment methods - developed by Kubu - that allow window sensors to be clipped onto a mounting bracket within the air gap of a window frame, providing an easy to use and concealed fitment. This new patent joins Kubu's growing portfolio of intellectual property, including the previously patented mechanism that allows a sensor to be integrated within a multipoint door lock, through the use of micro-switches on the gearbox and a custom sensor housing, accessed through a slot in the faceplate of the lock. "Kubu's dedication to pushing the boundaries of smart security technology is evident in our continuous pursuit of patents that protect and validate our innovations" said Ryan Bromley, Cofounder of Kubu. "This latest patent not only reinforces our position at the forefront of the fenestration industry but also sends a clear message about the authenticity and originality of our products."

The announcement comes at a time when the market is seeing an increase in fenestration products that are designed to work with smart technology, such as Kubu's patented security sensors. For fenestration industry trade professionals, the distinction between genuine innovation and mere imitation has never been more critical. Marc Henson, Head of Marketing at Kubu, added, "Our team has worked tirelessly to develop technologies that truly make a difference. This patent is a testament to our dedication and another fantastic addition to our already extensive intellectual property portfolio." Kubu's message to industry professionals is clear: When it comes to smart security, it's essential to choose a brand that not only leads in innovation but also stands by the authenticity of its products. With Kubu, professionals can be confident they're opting for genuine, fully-accredited, patented technology from a vertically integrated business that delivers on its promises. For more details on Kubu's patented technologies and the value they bring to the fenestration industry, visit getkubu.com, email trade@getkubu.com or call 0330 555 9545.

ANOTHER LOCKING SYSTEM FROM GREENTEQ! Hardware manufacturer, VBH, has announced a further addition to its greenteQ range of window locking systems. The Securitas Offset Twin Cam Security Espagnolette has been designed for use on slim aluminium casement window systems. It has a 16mm wide U-rail faceplate, so is ideal for systems with no Eurogroove. Pairs of bi-directional adjustable mushroom headed cams provide compression and security when in the locked position. The cam pairs locate into both sides of a greenteQ night vent striker plate to provide a strong connection. Securitas Offset is available in nine sizes up to 1300mm, and has up to four pairs of cams depending on the length to ensure even locking down the whole sash. Dan Powell, Head of Brand at VBH, says, “We already offer a comprehensive range of greenteQ locking systems for Eurogroove profiles. Securitas Offset

Securitas Offset will satisfy those fabricators who wish to benefit from greenteQ hardware on their non-Eurogroove systems but have been unable to until now.” will satisfy those fabricators who wish to benefit from greenteQ hardware on their non-Eurogroove systems but have been unable to until now.” As well as being very quick to fit, VBH advise that Securitas Offset is approved for use on Q-secure PREMIUM installations, offering consumers the peace of mind that the popular hardware security guarantee brings. The stainless steel U-channel and mushroom cams are very durable, and are covered by the greenteQ 10 year performance guarantee. To find out more about Securitas Offset, or any other hardware in the VBH range, contact the company on 01634 263263, email at sales@vbhgb.com, or send them a Tweet @vbhgb.

Tel: 01733 393 330 www.carlfgroupco.co.uk www.smartsecure.co.uk www.carlfdirect.co.uk

November 2023 | www.glassnews.co.uk

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HARDWARE & SECURITY

The UK’s Leading Glass & Glazing Newspaper

THE SMART CHOICE

FOR INSTALLERS Mighton Products chairman, Mike Derham, explains how installers can gain a winning advantage in smart home security with Avia Secure. Trading conditions may have become more challenging post pandemic, but there are still plenty of opportunities for installers who offer great service and who are properly equipped to take advantage of it. Industry surveys and market reports in the trade media, for instance, have highlighted that demand for home improvement remains relatively strong with more affluent households and for premium products. And there are also plenty of consumer surveys that indicate increasing demand for smart enabled devices in the home, including for smart security. A recent survey by Legrand showed that more than two thirds of UK consumers would be likely to purchase a smart home product in the next two years with the addition of security and door entry technology singled out as ways to add most value to a home. But while smart security is a fantastic way to add value to a home improvement project, installers should be aware that not all smart locks and sensors offer the same levels of protection or convenience. At Mighton we believe that there are three key selling points for smart security: it should offer the very best combination of smart and mechanical technology; it should be quick and easy to retrofit; and it should also be offered to homeowners without the hassle of an ongoing subscription fee. It’s worth noting that subscriptions were highlighted as one of the biggest barriers to homeowners purchasing smart technology in the aforementioned Legrand report. Over 85% of respondents said they would prefer a one-off payment. That resonates with the modern phenomena of ‘subscription fatigue’, experienced by consumers who have become overwhelmed by subscription services and products. Ease of fitment is also important because homeowners may be discouraged to spend money on a device that comes with a complicated installation. Similarly, installers don’t want to waste valuable time and money fitting products that they may not be familiar with.

And when it comes to the level of protection that smart security devices offer, it’s vital that installers can confidently upsell the option of a smart lock or window sensor that is absolutely fit for purpose. If Mr & Mrs Jones think it’s nothing more than a gimmick, then they won’t be prepared to spend additional money on a product that could jeopardise the safety of their home. With the Avia Secure family of smart hardware from Mighton, we have worked

very hard to develop a complete eco system of smart security products that delivers on all of the above. The Avia Secure smart lock, for example, has more security features and Internet of Things (IoT) accreditations than any other smart lock on the market. Boasting advanced, 256 bit encryption for the transfer of data, it won the IoT Breakthrough Award for Home Security Product of the Year in 2020, and was the

first smart lock to be compliant with the UK Government code of practice for consumer IoT and ETSI TS 103 645 Consumer IoT security technical specification. Avia has also undergone intensive testing to make it compatible with Apple HomeKit and Apple devices, delivering an additional layer of protection with the world’s most secure operating system. Homeowners can, therefore, enjoy all the added benefits that come with a smart lock – including the ability to check the status of their windows and doors remotely, via a dedicated app – with absolute peace of mind. And while they have the assurance of such class leading, next generation technology, they can also be comforted by the fact that the Avia Secure family of products are also designed to meet the requirements of PAS:24 2016 and include a Secured By Design approved smart casement handle, a smart sash fastener and smart window and door sensors. Homeowners can also opt for a PIR motion sensor, which can detect and deter potential intruders from up to 10m away and a smart socket, which lets them monitor power usage and appliance running costs. Importantly, all the products in the range are available as individual items, or they can be specified as a complete smart home security package – and all without the complications of signing up to a costly subscription. Better still, because all the products in the Avia Secure range are battery operated, there’s no need to hard wire them. They are all designed to be fitted in just a matter of minutes, with basic tools, which means a quick and easy solution for both the end user and installers. With Avia Secure, installers can upsell a premium, ‘fit and forget’ system that will integrate seamlessly with existing Apple user devices and provide unapparelled smart home security. For installers looking for that winning advantage over the competition, it’s a no-brainer. www.mightonproducts.com

November 2023 | www.glassnews.co.uk

HARDWARE & SECURITY

The UK’s Leading Glass & Glazing Newspaper

UAP LAUNCHES NEW KEY WIND LOCK FOR PULL HANDLES UAP, the specialist in locks and hardware for doors and windows, has launched a new key wind lock, designed specifically for doors with fixed handles such as pull handles. Suitable for composite and timber doors, the Fullex Key Wind lock uses a key or thumb turn to engage and retract the bolts and latch. Once the door is closed, the latch can’t be operated without the key.

Julian Roberts, Technical Services Director at UAP said: “The Fullex Key Wind Lock is ideal for use with pull handles on the doors of residential properties, enabling homeowners to benefit from security, reliability, and functionality. “If, for example, an intruder tried to open the door just after someone had entered the house with their shopping, they wouldn’t be able to get in as the latch would hold the door shut. “A further benefit is the lock’s simplicity. Other key wind locks on the market require the key to be turned between 360 and 720 degrees. The Fullex Key Wind Lock enables the user to enter the door swiftly and easily. To operate the lock, it takes half a turn to withdraw the bolts, is then returned to

www.glassnews.co.uk | November 2023

original position, then turned again to retract the latch. In addition, we have developed a matching escutcheon, providing the option of a full, costeffective system, including a pull handle, Key Wind Lock, high security escutcheon and 1 Star cylinder. The design of the Fullex Key Wind Lock is based on the Fullex Crimebeater lock, which is engineered to provide long-term reliability and security. Widely specified, Fullex Crimebeater has been fitted to hundreds of thousands of doors in the UK. www.uapcorporate.com

WEATHER-BEATING

TILT & TURN HARDWARE FROM VBH

Hardware specialist, VBH, has reported a surge in the popularity of the ArTech tilt & turn system from respected Italian hardware manufacturer, AGB. VBH advise that ArTech is treated with Activeage ‘Hi-Protection’ coating that enables the hardware to withstand over 2000 hours of testing in a neutral salt spray environment. Activeage is a 3-stage finish, incorporating layers of zinc, chromic passivation with silica Nano particles, and finally an organic mineral protection coating. ArTech is available in surface fit, jigless, rebated, and concealed hinge variants, all with standard level and PAS24 security level options. Upgrading between the two is reportedly easy, with only minimal hardware changes. VBH cites the system’s security performance as a major reason why so many fabricators

are switching to ArTech. Security spec windows have been tested to forces of 5.5KN, nearly double the forces specified in PAS24. Gary Gleeson, marketing manager at VBH, says “ArTech is incredibly resistant to attack, achieving almost double the required performance under PAS24. “It is built to withstand harsh and varied climates, such as ours in the UK, where so many windows are positioned not that far from windy, salt water environments or near busy roads. 2000 hours salt spray performance is extremely impressive when you consider that the top grade of BS EN 1670 is 240 hours, which is classed as ‘very high resistance’. To find out more about AGB ArTech tilt and turn hardware, or any other hardware in the VBH range, contact the company on 01634 263263, email at sales@vbhgb.com, or send them a Tweet @vbhgb.

EDITOR INTERVIEW: CARL F GROUPCO

The UK’s Leading Glass & Glazing Newspaper

GET ‘SMART’ WITH CARL F GROUPCO With smart door locking technologies gaining traction in the market, we spoke to John Crittenden, Managing Director at leading independent hardware distributor Carl F Groupco, about what these products have to offer. I’ve always associated Carl F Groupco with hardware and haven’t really considered smart technologies as being part of your offering. When did ‘smart’ enter your product portfolio? It may come as a surprise to many, but ‘smart’ door locking technology really isn’t new. Our ‘smartest’ product, the fully motorised FUHR multitronic 881 door lock, has actually been in existence and available to the UK market for nearly 20 years, albeit with additional functionality now. What’s changed over time is the number of smart products entering the market and the level of interest in them. At Carl F Groupco we launched our SmartSecure brand in 2016 to highlight these products and give them the spotlight this growing sector deserves. When did smart products move from being just for high-end projects to being more mainstream? Here at Carl F Groupco, we’ve always felt the association of smart solutions with high-end projects is a bit of a myth. We’ve very much found that these products are more often used in volume where there is a real need for what they have to offer rather than just a desire to use technology for technology’s sake. This is partly because incorporating additional technology comes at a cost. In circumstances where there’s a safety aspect or there’s a need to integrate locks into a building management system, smart technology brings clear and obvious benefits that are very much worth the investment. For example, we have a large project in progress for a university hall of residence alongside Senior Architectural Systems. This ongoing project, for which we specified the FUHR autotronic 834P, features an integrated panic function alongside hybrid automatic/electronic locking. Can we talk about the products themselves? What are the smart products Carl F Groupco offers? Fabricators have the option to select from multiple levels of locking technology, providing adaptability to meet individual project requirements. This not only accommodates diverse project needs but

John Crittenden, Carl F Groupco Managing Director

also serves as a gateway for fabricators seeking to explore alternatives beyond traditional mechanical door locking systems, thereby expanding their reach into new markets.

by magnets and access control electronic locking. The innovative 834P variation is gaining popularity in schools and commercial projects, primarily due to its unique panic function, ensuring emergency escape.

From FUHR we have the autosafe 833, which is a reliable automatic multipoint locking system that offers immediate security for main entrance doors in both residential and commercial buildings. While not compatible with access control and smart functionality, it’s a good stepping stone.

The FUHR multitronic 881 is a fully motorised, dual motor driven multipoint door lock system with integrated panic function suitable for main entrance doors in various types of buildings. Also compatible with access control options and building management systems, this solution is the top specification door lock in the SmartSecure range.

In projects involving multiple occupancy buildings or dwellings requiring both security and user convenience, the FUHR autotronic 834 presents an ideal hybrid solution offering automatic locking driven

They are all impressive solutions with the added benefit of being adaptable and customisable. This really opens up

opportunities for fabricators and installers to target different markets. Almost any access control is compatible with these locks, so whether a fabricator needs to integrate with existing systems or fit new alongside the FUHR access control options – anything is possible. Then, alongside our FUHR range, we also have alternative options, including the Yale SensCheck range of window and door smart sensors as well as the MACO M-TS motorised lock range. You’ve had a long association with FUHR – just how long has it been and how did the relationship come about? The relationship with FUHR began in 1962 when even I was a young whipper snapper, so the exact details are lost to history! But the strength and longevity of our partnership is testament to the durability of the hardware, and the trust our customers have in the brand. Today, we carry the most comprehensive FUHR range of products in the UK and we are one of the company’s largest customers worldwide. The breadth of products and the length of our partnership with FUHR means we are true FUHR experts. It also puts us in a strong position when it comes to new product development or requirements, such as profile-specific product parts or adaptations to existing product lines to make them more suitable for UK fabrication and standards. Are you anticipating that smart products will take over from other products in your portfolio? Traditional mechanical hardware will always be a permanent fixture in our range. However, we expect interest in smart products to continue to grow. We also expect new developments in the technology outside of traditional lift lever locking options. Watch this space, as they say! For more information visit: https://www.carlfgroupco.co.uk/smart-secure

November 2023 | www.glassnews.co.uk

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FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Melanie Jacobs Group Customer Care Manager, Glazerite UK Group As our company-wide Customer Care Manager, I oversee Glazerite’s customer service and processing teams.

IT’S ALL ABOUT YOU...

Your greatest achievement? My greatest achievement is my little boy. Henry was a long awaited addition to our family. Having suffered with an autoimmune illness that seriously affected my health in 2012, just a year after marrying my husband Ryan, we didn’t think we would ever be blessed with a child.

Where were you born and live currently? I was born in Donauworth in Germany but moved to the UK when I was two years old. I now live in Wellingborough, just a short drive away from Glazerite’s head office.

Your education and the subject or activity in which you excelled? I went to Weavers secondary school in Wellingborough where I stayed on to do A levels. I was quite studious at school and enjoyed most subjects, especially English and Psychology. I was very proud of my A grade in English as my teacher had predicted me a B.

Your favourite sports or interests? I have never really had a love of sport but when I was younger my Dad used to participate in club racing to a fairly competitive level, so I have always enjoyed motorsport. I find it less exciting to watch strangers on the TV though; I much preferred to watch people I knew racing from the pits on the side of the track! My real passion lies in travelling and seeing new places. Before my little boy Henry, now five, was born, my husband Ryan and I took as many ‘big’ holidays as we could and always squeezed in a road trip along the way. We really enjoyed the Pacific Coast highway, driving through California to

the Grand Canyon, as well as the journey from Orlando to the Florida Keys. We’ve also done a driving tour of Europe among others.

Your biggest regret in life? My biggest regret is not going to university. Whilst I really enjoyed my first apprenticeship type role with Quebecor Printing in Corby, I wish I had taken the chance to further my education and perhaps live somewhere else in the UK other than Northamptonshire.

The temptation you can’t resist...? Other than chocolate (!) it would have to be a short break. If someone suggests we go to the beach for a day, it is soon turned into a weekend away! I cannot resist a trip to the coast and one day is never enough.

Someone or something that inspires you? My Dad inspires me. My parents have always kept me grounded and been there to offer advice and encouragement. My Dad moved out to Germany in the early 1980s for work due to the UK recession. He met my Mum there, and they were married and had me. They worked hard to provide for us as a family. I remember them telling me we lived in a rented farmhouse that was so cold I had to sleep in the kitchen as it was the warmest room in the house. My Dad worked hard his whole life, pushing himself to succeed and having his own successful business. He then turned his love

of club racing into a business and designed his own racing car with a motorbike engine. There were many sceptical people on the circuit who didn’t believe he could achieve what he set out to do but he proved them wrong, and even had requests to build the same for others. My Dad always achieves what he puts his mind to, and I strive to do the same. If I see something I want; I will work hard to get it.

YOUR CAREER... When and how did you join this industry? Back in 2007 I was working for an IT firm in Northampton, while working part-time at weekends in my local pub. It was there I met Jason and John, the co-founders of Glazerite, as it was often the meeting place for the Glazerite staff on a Friday after work. I happened to mention I was considering a career move and they had a role available in the office and asked if I would be interested in interviewing. I started Glazerite soon afterwards having never worked in the industry before and am still here today!

What is your job? I am Group Customer Care Manger, looking after the Customer Care teams and processing teams across the Group. I’m also involved in overseeing our Service Engineers and supporting our Area Sales Managers.

In 2017 I discovered I was pregnant, and everything was going so well until I hit 30 weeks. I had gone for a routine check up and never made it back to the office as I was kept in and went on to have Henry at 32 weeks. Henry was a fighter though and only spent two weeks in special care. He is a healthy, energetic miracle and I couldn’t be prouder of him.

AND YOUR FUTURE... What would you like to do if you weren’t in this industry? If I wasn’t in this industry, I think I would like to be an Estate Agent as I am nosey and love seeing other people’s homes for inspiration or layouts for my ideal home! (I still haven’t found my perfect home yet.)

A particular ambition? I would love to re-learn German. I spoke both fluent German and English up until I was four years old. When I started school, the other children didn’t understand why I spoke more than one language, so I announced I wasn’t speaking German again! If I go to Germany now, I can generally follow a conversation but would love to be able to speak it fluently again.

The way you want to be remembered? I want to be remembered as a fair and honest leader who has been able to positively influence others and help them achieve their goals and career progression. It is important to me that my team and customers feel I am balanced and take a fair view on every situation we face.

If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 64

November 2023 | www.glassnews.co.uk

DO YOU NEED YOUR FIRE DOORS INSPECTED AND MAINTAINED? DO YOU NEED YOUR FIRE DOORS INSPECTED AND MAINTAINED? Full UK coverage

Access to hundreds of operatives

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DO YOU NEED YOUR FIRE DOORSthroughout INSPECTEDthe AND UKMAINTAINED?

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FDM PLAYS AN INTEGRAL PART OF THE "GOLDEN THREAD OF INFORMATION" WHY PARTNER WITH FDM? FDM PLAYS AN INTEGRAL PART OF THE "GOLDEN THREAD OF INFORMATION"

WHY FDM? We carry out ﬁre PARTNER WITH In partnership with CCS, door asset checks the leading ITcompliance system in line with legislation for a seamless integration WHY PARTNER WITH FDM?

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Find out more

MARKETING

The UK’s Leading Glass & Glazing Newspaper

REAP THE REWARDS OF INTEGRATED MARKETING If you want to maximise the potential of your marketing operation, take time to plan an integrated campaign. Susie Sinden, Media Director at Brouha Marketing, explains why this 360-degree approach enables companies to get the most bang for their marketing pounds. WHY ADOPT AN INTEGRATED CAMPAIGN? The benefits of taking this approach to your marketing function are huge. Regardless of your objective, engaging multiple channels with a consistent message will reap rewards in the longer term than any piecemeal marketing approach. Whether you want to raise your company profile or promote a specific brand or product, the ultimate goal is to see an uptick in lead generated. A structured, integrated campaign reaches more people, which in turn maximises the chances of it being seen, leading to a greater level of interest and

engagement that equals a stronger push to a conversion for your sales team. Greater brand or product exposure also raises company or product visibility for increased recognition and recall among your target audience, and it is a great way of building trust among your buyers and prospects.

SMART AND EFFICIENT As with any marketing campaign, your objectives need to be SMART: Specific, Measurable, Achievable, Realistic and Timely. What you want to achieve may vary with every campaign, but it is important to ensure there are systems and processes in place to capture results (Measurable) so that you can test the effectiveness of your campaign and

“A structured, integrated campaign reaches more people, which in turn maximises the chances of it being seen, leading to a greater level of interest and engagement that equals a stronger push to a conversion for your sales team.”

Susie Sinden, Media Director at Brouha Marketing

adapt it if necessary. Putting a Realistic campaign in place and making it Achievable depends on your budget, human resource and skills – there may be a training gap that needs to be filled, for example. Planning SMART objectives is arguably the most important part of the process: if you don’t know what you want to achieve, it will be impossible to know when or if your campaign has been successful. However, do not think that setting up an integrated campaign means a lot more work because that is not necessarily the case. Content can be repurposed to work across different channels; it is just a question of looking at how. For example, video content can be posted on your YouTube channel and signposted across social media and form the basis of an e-marketing and online advertising campaign. Think creatively about what assets can be tailored to the channels that are most relevant to your audience.

BRIEF THE TEAM For an integrated campaign to have the most chance of success, your whole team needs to understand what it is you are aiming to achieve, and how. This includes not just your marketing team, but your sales team and any other staff members who deal with customers. The best way to do this is by putting campaign guidelines in place. The importance of having a consistent message and one voice throughout cannot be overestimated. Campaign guidelines literally spell out the message, the tone of voice which could be formal, it could be humorous, but always engaging. Guidelines confirm not only what to say, but what not to say, which is equally as important. It shows the team what imagery you are using and how. They also support your overall brand, confirming typefaces, colour palettes, how logos should be used and even ensures that details like email signatures are not overlooked. There may be channels that your team has experience of, but do not overlook potentially different routes to market that may be new to you such as Google ad words, live events, radio or TV. In some cases you may feel that employing a third party agency will bring expertise into the business that may not already exist, helping you to boost your audience reach and bring those leads in. If this all sounds a bit daunting, have a chat with the experienced team at Brouha. We are proud to have recently been announced as a Silver Winner at the prestigious Chartered Institute of PR PRIDE Awards for Best Long-term Client Care and have specific experience in the fenestration and building sectors. To find out more, email hello@brouhamarketing.com.

November 2023 | www.glassnews.co.uk

COMPANY PROFILE: GLAZPART

The UK’s Leading Glass & Glazing Newspaper

HELPING

THE INDUSTRY

BY LEADING THE WAY Established 38 years ago, Glazpart manufactures and supplies over 200 million products per year from its factory in Banbury, Oxfordshire where it operates a 24/7 manufacturing operation and holds a high warehousing capacity. For decades, Glazpart has led the way in the design and manufacture of plastic glazing accessories for the Fenestration Industry. With specialised knowledge in glazing components and award-winning ventilation products, Glazpart supplies over one thousand companies right across the spectrum of the glazing supply chain

from systems houses and distributors to fabricators and installers. Offering a full service that caters for customers individual needs - from identifying market trends and being preprepared for legislative changes through to concept and design through to tooling and manufacture – Glazpart’s services also include surface foiling to match any type, colour or finish of any window and door. As well as the accessories and components production side of the business, Glazpart also offers a specialised custom product service that can create and supply plastic injection mouldings to specific requirements. To complete the services offered, Glazpart also manufactures and supplies plastic promotional products with a range of items that can be used to promote brands, companies, services or products. In recent years, Glazpart has invested resources in research, product development

Dean Bradley and Fay Bibi

and state of the art machinery to ensure it continues to provide innovative and compliant product solutions and subsequent sales growth by meeting its customers and the market demands. Central to Glazpart’s services and ethos, is customer service. Being proactive with key trade bodies and government consultations, Glazpart stays ahead of regulatory changes and informs its customers of any changes to help them comply with building regulations. To build even stronger relationships with its customer base, in May 2023, Glazpart launched the Glazpartners initiative - a new programme designed to further improve customer collaboration, increase product development and brand awareness whilst promoting Glazpartners at trade events, online and in the trade press. In six months, over 40 companies from across the supply chain have become Glazpartners.

of colours/finishes) and its availability – Glazpart always ensure they keeps healthy stock levels to cope with market demand to ensure no jobs are delayed. In November 2022, the Link Vent won the “Window Component of the Year” award at the National Fenestration Awards and in 2023, Glazpart and the Link Vent 4000 have been shortlisted for several awards by awarding bodies in the fenestration, construction and plastics industries.

The Glazpartners concept arose from the challenges that emerged from the global pandemic, national lockdowns and in a climate of political and economic uncertainty and that has impacted energy costs, raw materials availability and costs combined with changing regulations.

Another huge advantage for Glazpart is its loyal, experienced team both on the operations side and in account management. In 2023, after a decade of driving unprecedented sales growth, Dean Bradley, Sales Director joined the Glazpart Board. In addition, the company continued to promote from within, with Andy Lobban who after 16 years on the sales and account management team has been promoted to Sales Manager Fenestration Products and Fay Bibi (over 20 years’ service) being promoted to Sales Manager - Custom and Specialty Products. With this outstanding team being at the heart of Glazpart’s success, it is clear the company values knowledgeable, loyal and experienced staff.

In June 2022, when the changes in Building Regulations – Approved Document F (means of ventilation) were about to be enacted, Glazpart introduced an additional product to its range of trickle ventilators. The launch of the Link Vent 4000 – the ideal option for windows and doors for smaller rooms such as bathrooms, kitchens and utility rooms – has proved an enormous success with the product line becoming the third best selling ventilator in the Glazpart range within 12 months.

Glazpart’s mission is to continue to constantly deliver the best possible products and service to its customers. As the company approaches its 40th anniversary, it is going beyond just maintaining strong customer relations. Through investment, retaining experienced staff, listening to customers and being constantly innovative, the company aims to build on its solid foundations and continue its remarkable progress in the glass and glazing sector.

The Link Vent has proved a hugely successful product because of its smart design, functionality (easy to install and control), flexibility (available in thousands

To find out more about Glazpart and its products or if you are interested in becoming a Glazpartner visit: https://glazpart.com/contact-us/

Dean Bradley and Andy Lobban

www.glassnews.co.uk | November 2023

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

NEW WHITE PAPER PROVIDES A GUIDE TO CALCULATING EMBODIED CARBON Reynaers Aluminium UK has released a white paper providing an in-depth guide to calculating the levels of embodied carbon in aluminium windows, doors and curtain walling systems. This new report considers at what stage embodied carbon should be measured and provides an analysis of the contributing factors and methodologies for calculating embodied carbon. It also takes a wider

view of the overall sustainability qualities of aluminium. In providing the white paper, Reynaers aims to give architects, specifiers and contractors the latest information they need to confidently calculate the levels of embodied carbon in aluminium windows, doors and facades to support sustainable building design. Breaking down where embodied carbon in aluminium occurs, the white paper looks at specific stages that contribute to the overall carbon footprint of the products. Processing raw materials, manufacturing and transport are major contributors to embodied carbon. However, the white paper takes the longer view across the lifecycle of aluminium, breaking down the stages at which additional embodied carbon is calculated. Applied in practice, this allows for a likefor-like comparison with other materials where initial embodied carbon may be

lower but accumulative levels add up during the useful life of the product and in its endof-life process. In breaking down the stages at which embodied carbon is calculated, the white paper supports a holistic view to make an informed and transparent decision in the use of materials in sustainable building design – and sets out how this can be calculated reliably. John McComb, Technical Director at Reynaers UK, said: “Embodied carbon is a major concern in building design. We are aware of the part that thermal efficiency plays in cutting emissions for buildings through energy savings and in direct and indirect emissions, but we need to target embodied carbon. “By looking at where carbon is emitted throughout the life cycle of a product, we can also look at ways to continue to address that and reduce embodied carbon – but importantly how to accurately measure

John McComb, Technical Director at Reynaers UK

levels of embodied carbon through effective calculation. “An increased use of recycled aluminium to reduce reliance on raw materials considerably lowers the embodied carbon. This has already been evidenced and systems using a larger amount of recycled aluminium are available. “By using less fuel intensive methods in the early stages of the aluminium process, especially in extrusion, embodied carbon levels can be cut further. This would depend on the introduction of more alternative energy solutions. “The longevity and recyclability of aluminium needs to be brought into the balance when considering the environmental impact of a building material. A product that is built to last and can be completely re-used will negate the need to rebuild and cut waste in the longterm.”

Reynaers White paper

Read the new white paper here: https:// www.reynaers.co.uk/sites/default/ files/public/2023-10/Reynaers%20 Embodied%20Carbon%20White%20 Paper-%20SPREADS_LR.pdf

MasterPatio

CONSERVATORY OUTLET EXPANDS ITS INDUSTRY-LEADING MARKETING TEAM WITH THE APPOINTMENT OF A DEDICATED RETAIL SPECIALIST Conservatory Outlet, one of the UK’s leading fabricators of windows, doors and living spaces, has expanded its industry-leading marketing team with the appointment of Emily Watmough as the company’s dedicated Retail Specialist. Based at Conservatory Outlet’s main facility in Wakefield, Emily will work closely with the company’s Premium Retail Partners to help shape marketing strategies and provide tactical advice and support. Speaking about her arrival, Karen Clough, Conservatory Outlet’s Marketing Director, said: “We’re delighted to welcome Emily to Conservatory Outlet. We place huge emphasis on the growth of our Network and Emily’s appointment as Retail Marketing

Specialist will undoubtedly help our customers achieve their sales targets and ensure the Network continues to grow yearon-year.”

campaigns directly to end users will only strengthen our marketing department further and ensure that it remains the envy of the industry,” Karen added.

Prior to joining Conservatory Outlet, Emily worked for a number of customer-facing manufacturers and wholesale distributors, developing their brand presence and helping to drive footfall to their showrooms and outlets.

“I am very excited to join Conservatory Outlet and contribute to their ongoing success and help their customers thrive in these market conditions,” remarked Emily.

Her knowledge of working with a close community of stores and commercial partners aligns perfectly with Conservatory Outlet’s retail network model. “Emily’s experience of working with national retail brands and delivering

“The company’s reputation for quality, innovation and support is second to none. I’ve been impressed with their commitment to supporting their customer’s expansion plans. I’m looking forward to getting started and working closely with the Premium Retailers that form the Conservatory Outlet Network.”

Conservatory Outlet’s new Retail Specialist, Emily Watmough

November 2023 | www.glassnews.co.uk

R E G I O N A L I N STA L L E R , N AT I O N W I D E B R A N D I N G O R L E A D G E N E R AT I O N ? S O C I A L M E D I A & H O M E O W N E R M A R K E T I N G PA C K A G E - o n l y w i t h I m p ro v e ! Improve Magazine targets homeowners across the UK. We promote companies who sell windows, doors, conservatories, garden rooms and interior renovations to homeowners and we do this via our lifestyle magazine through email and social media. With a Facebook reach of over 500,000 homeowners, and a subscription list of 16,500 consumers, with interests in homes, DIY and gardening, Improve is the perfect platform to advertise your products and services. Our targeted email database contain subscribers who are ABC 1 homeowners, to get your products in front of potential customers. What’s more, we do all of the work for you, from ad concept to design, Facebook ads and social media posts.

Ta k e a l o o k a t t h e p a c k a g e w e a re o ff e r i n g : • I m p ro v e M a g a z i n e - f u l l p a g e a d w i t h e d i t o r i a l f e a t u re • E d i t o r i a l f e a t u re c o n v e r t e d t o a Facebook ad and advertised w i t h i n y o u r p o s t a l re g i o n • Facebook ads link back to your a r t i c l e o n o u r l a n d i n g p a g e , w h e re c u s t o m e r s c a n e n q u i re • We b a d d re s s a n d y o u r c o n t a c t details also included on the l a n d i n g p a g e f o r d i re c t w e b t r a ff i c • We e k l y p o s t s o n s o c i a l m e d i a p l a t f o r m s : Tw i t t e r, I n s t a g r a m a n d P i n t e re s t • P ro m o t i o n l a s t s f o r a t h re e m o n t h period • A l l t h i s f o r j u s t £ 4 9 5 + VAT ( o n e invoice to cover a three month period)

Wa n t t o t a k e a d v a n t a g e ?

D ro p m e a n e m a i l a n d I ’ l l s e n d y o u f u r t h e r i n f o r m a t i o n o r g i v e y o u a c a l l .

E m a i l : c h r i s t i n a @ i m p ro v e - m a g a z i n e . c o . u k o r C a l l : 0 7 8 0 5 0 5 1 3 2 2

www.improve-magazine.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

A VISIT TO QUICKSLIDE, BUT WITH A TWIST! Glass News’ Editor, Chris Champion joins an Editor’s visit to the Brighouse, Yorkshire, based Quickslide, and this was a visit with a difference! When companies stage an Editor’s Day for all us hacks from the trade press there is usually something significant that they want to say. But how do you dress up the event to make it more than simply an announcement of a new product, premises, machinery or whatever? Of course, it can be dressed up with very nice hospitality – something I, for one, fully appreciate! However, Quickslide came up with a cunning stunt: let’s talk about our big investment in machinery, show them what it can do, then make those editors perform similar tasks the old fashioned way. Yes, by hand. So, there we all were being regaled by that larger-than-life character, owner Adrian Barraclough, about Quickslide, its products and, more importantly, the service they give their customers. Quality has always been

important to the company as has lead times for products and this is appreciated by their customers from all over the country. As they say on their website: “Working with Quickslide is a sure-fire way to improve your trade supply service. We implement a streamlined, hassle free customer care procedure, putting our trade partners first. We have a dedicated team on-hand to help with your enquiries, and comprehensive marketing collateral and support here on our website.” We were then introduced to the company’s latest investment and it’s not insignificant. They’ve invested a lot of money since February 2022 and intend to continue with further upgrades to the company’s production infrastructure early in 2024. £1.7 million of that investment has gone on a machining centre that’s been manufactured to Quickslide’s precise specifications by Schirmer, based in Verl, Germany. It is twice as big as Quickslide’s existing Schirmer machining centres with a footprint of 4,120 feet2. Installation required the clearance and reorganisation of the company’s sash window manufacturing area, within Quickslide’s 150,000 feet2 factory space. And 2024? Another £1m will be invested on a project that Quickslide is

jealously guarding – we can’t wait to find out what that is! Ben Weber, Quickslide Managing Director said, “We’re here for the long term and by re-investing we’re automatically strengthening our trade partners and our future growth as supply partners. We were voted Fabricator of the Year in the 2022 G-Awards which was in recognition of our commitment to excellence and to improving our status as one of the market-leading fabricators for heritage-style PVCu vertical sliding frames. This is further proof of our long-term commitment to doing things how we believe they should be done.” Being shown the machining centre and seeing what it can do and the tolerances it can achieve, was very impressive. A vertical sliding window is complex, perhaps more so than any other type of window frame and it has always required precision manufacturing. This equipment now allows Quickslide to bring a lot of the preparatory processes online enabling them to produce consistent quality and output all the time, and it is very fast indeed. Historical accuracy is important when it comes to vertical sashes but they must also comply with the latest Building Regulations and

Ben Weber, Managing Director

performance standards. The Schirmer is allowing Quickslide to deal with all these factors, improving quality whilst boosting throughput and therefore lowering lead times. You would need to be very hard hearted not to be impressed by this Schirmer and its ability to cope with the vast array of designs and options offered by Quickslide. The Schirmer means they can manufacture all these configurations without adding to the lead time with the confidence that they have mastered the art of getting it right, fast and every time. Having been wowed by what we’d seen, and that’s no exaggeration, the Quickslide team, wearing sly smiles, told us that it was our

It's all good for Adrian Barraclough

Team Orange tackle milling

Machined items ready for assembly

Team Orange screw in the steel reinforcement

Profile is loaded into the Machining Centre

Machining Centre in action

November 2023 | www.glassnews.co.uk

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Legacy Sash Window

turn to make sashes – and by hand! To be fair there couldn’t have been a better way to emphasise the importance of the Schirmer to the production of the vertical sashes. There’s no doubt they are more complicated and intricate that a straightforward casement window and I don’t just mean the mechanical joints. So, there we were, split into teams, to compete against each other for trophies at the end of the day. It was really interesting to think that how we were doing it on the bench was how all Vertical Sashes were made only a short while ago. It’s no wonder this investment has made the whole process more efficient, shortened

Tom Swallow (far left) with his winning Team Orange and their completed sash

“This was a very cleverly organised visit with plenty to keep everyone interested and entertained. It must be said that everyone was very welcoming including those on the shopfloor who were so patient in showing us what to do – and without the need to call an ambulance!”

lead times and cut waste to a minimum, not just in profile utilised but with steel reinforcement, too. Modesty prevents me talking at length about how the Orange team won at a canter. No bribes changed hands I hasten to add! This was a very cleverly organised visit with plenty to keep everyone interested and entertained. It must be said that everyone was very welcoming including those on the shopfloor who were so patient in showing us what to do – and without the need to call an ambulance! One question I had was what happens to all those on the shopfloor

who have been displaced by an efficient and fast machining centre? We were told, categorically, that no one has lost their job and they have all been redeployed within Quickslide . This company is all about people. People within the company and people within their customers’ companies. Having seen Quickslide develop over the years, I said that if I was young again and looking for a job I’d be applying to Quickslide, and I meant it. Mind you, it also helps that it’s only half an hour from home to Yorkshire’s Brighouse, the base for Quickslide!

Machining Centre at Quickslide

So that’s corner cleaning....now it’s your turn!

Team Orange weld a sash

Machining instructions and traceability through barcoding

Now it’s the gasket for Team Orange

Product ready for delivery

www.glassnews.co.uk | November 2023

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ADDING VALUE

WHAT LINIAR DOUBLING IN SIZE MEANS FOR OUR REGIONAL SALES TEAM Leading UK systems company Liniar recently announced it is breaking ground on ambitious growth plans, which include doubling the size of its single site extrusion operation in Derbyshire. We catch up with Group Sales Director Nigel Bishop, who discusses what the expansion means for Liniar’s Regional Sales team and customer base.

FACILITATING RELIABILITY ACROSS THE SUPPLY CHAIN “Our Sales team's commitment to excellence is backed up by the operational performance across our business – it’s all about delivering on the promises we make to our valued customers,” explains Nigel. “We understand that trust is the foundation of any successful, long-term relationship and we take great pride in consistently exceeding our customers' expectations. “Having the additional capacity headroom that comes with our brand new 350,000 ft² warehouse and manufacturing facility makes sticking to our word even easier, and this will be seen in a variety of ways that genuinely add value for our customers.”

them to make promises to their own customers confidently.”

ACCOMMODATING SCALABILITY Liniar customers frequently aspire to expand their operations and reach new markets in pursuit of greater success, and partnering with a supplier that can facilitate growth can play a crucial role. On serving as a scalable supplier, Nigel states, “At Liniar, we’re also dedicated to empowering our customers to achieve their growth aspirations. Our customer base spans a wide spectrum, ranging from smallscale producers crafting just a few frames per week to large-scale manufacturers producing thousands. Regardless of our customers' current operational scale, we maintain a forward-looking approach, ensuring that we are prepared to assist them seamlessly whenever they choose to embark on expansion ventures. “Effective communication is essential to conveying Liniar’s supplier capabilities and addressing customer needs, so while we’re realising our own ambitious plans, it’s vital the Sales team is kept up to speed with how the project is progressing. "Our regional team operates across the entirety of the UK, with monthly in-person briefings held at our Denby headquarters. Additionally,

they maintain daily communication through various channels with both myself and each other, as well as with the broader Liniar team. As the site work advances, their commitment to keeping customers informed and upholding our well-established reputation for delivering exceptional goods and services remains unwavering."

THE RIGHT KIND OF INVESTMENT The expansion will see Liniar’s Secondary Operations team relocated from Cotes Park, Alfreton to Denby. Once completed, the company will be located on a single site of almost 800,000 ft2 – which Liniar believes is unique in the UK. Nigel explains, “This is an exciting time to be part of the Liniar team, with the ongoing investment we receive from our parent company Quanex ensuring we have the highest investment ratio of any UK systems company. “Crucially, Quanex is a building solutions expert with a deep understanding of the sector and a keen interest in ensuring Liniar remains a smooth, efficiently run business. Recent industry turbulence has shown the detrimental impact that poorly managed suppliers can have on fabricators, installers and entire workforces. He continues, “Investment in developing Liniar’s single site operations further

facilitates our effective management of depreciation, not dilapidation – the latter being the death knell for any business. “With the company being very wellresourced and managed, the job becomes much easier for our Sales team, as there’s no need to employ ‘hard sell’ tactics. It’s a pleasure to be able to demonstrate our performance capabilities and the additional benefits Liniar can deliver to our customers’ businesses.”

BOOSTING TEAM MORALE Nigel concludes, “Liniar’s stability and security also results in an improved working environment for the 600+ team. It’s widely recognised that teams who can consistently keep promises experience higher morale and motivation, since each member sees their efforts lead to positive outcomes for customers – this means they are more likely to feel a sense of accomplishment and job satisfaction. “As Liniar's ambitious growth plans materialise, our whole team's capacity to fulfil their commitments is strengthened, with a ripple effect that will benefit both our team members and our customers.” To read more about Liniar’s expansion, see the press release at https://www.liniar.co.uk/news/

Nigel continues, “Liniar already has a remarkable OTIF performance record (we’ve delivered orders on time, in full more than 99.4% of the time, every day during 2023!) and the expansion will ensure we can continue to meet our customers’ requirements, even during unexpected spikes or surges in demand. The vast stockholding capacity and operational reliability at Liniar helps to prevent stockouts, delays, and disruptions in service, which can be frustrating both for customers and end users alike. “This consistently excellent performance supports the reliability and ultimately the reputations of Liniar customers, allowing

“The vast stockholding capacity and operational reliability at Liniar helps to prevent stockouts, delays, and disruptions in service, which can be frustrating both for customers and end users alike.” 72

November 2023 | www.glassnews.co.uk

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METAL TECHNOLOGY IS LEADING THE WAY IN

PASSIVE HOUSE EDUCATION

St Columba’s RC High School + Woodmill High School - Part of the new Dunfermline Learning Campus

Currently, 35% of global energy consumption stems from the building sector alone and the operational stage is the largest contributor to carbon emissions, the majority of which is from heating and cooling demand. As the UK works to reduce its carbon emissions, there has been an increased demand for new education buildings to meet the Passivhaus standard.

Passive House buildings are designed to make best use of the passive influences in a building - e.g. sunshine, shading and ventilation (rather than active heating and cooling systems, such as air conditioning and central heating). This, coupled with very high levels of insulation and airtightness, make it possible for a passive building to use 90% less energy than those which are traditionally constructed.

range of universities, colleges, schools and student accommodation developments, Metal Technology’s Passive House range is being specified to assist in providing the overall requirement of Passive House criteria. Further Passive House products are under development as Metal Technology continue its drive to reduce its carbon footprint on its road to Net Zero.

Metal Technology's diligent, proactive support of stakeholders, along with its commitment to creating a sustainable built environment, has led to the development of Passivhaus compliant systems: System 17 Hi+ Curtain Walling, System 5-45 Hi+ Window and System 5-35D Hi+ Door have been certified by the Passive House Institute (PHI).

Metal Technology played an intrinsic role in the design process of the £29m Erne Campus at South West College in Enniskillen, Northern Ireland which opened its doors in September 2021. The campus was the world’s first educational Passivhaus Premium building and the first non-domestic Passivhaus Premium in the UK, delivering an average project façade u-value of 0.8w/m2K.

With vast experience in supplying its architectural aluminium systems for a wide

education and community facility is situated on the prime site of the former Erne Hospital and has achieved BREEAM outstanding accreditation, generating four times more energy than it uses. The Erne Campus won the 2021 BREEAM Official Public Sector Project – Design Stage Award and was named UK Project of the Year 2022 by the Royal Institution of Chartered Surveyors (RICS). This year, Erne Campus picked up the People’s Choice Award at the Passivhaus Trust Awards 2023. Metal Technology supplied its high performance glazing systems, including its Passive House certified systems, for Scotland’s first Passivhaus primary school - the recently completed Riverside Primary School in North Perth. Metal Technology worked with the design teams to ensure full compliance with the Passivhaus Classic Standard, which involved high level and technical engagement. We are also currently on site at what is believed to be one of the largest Passivhaus buildings in the world, Dunfermline Learning Campus, delivering our Passive House products for two new high schools: St Columba’s RC High School and Woodmill High School. The schools form part of AHR’s and Fife Council’s journey to reduce energy use and carbon emissions. Furthermore, Metal Technology has secured four new Passive House education projects: Perth High School, Currie Community High School in Edinburgh, Montgomerie Park Primary School in Irvine and Tain Community Campus in Highland. See Metal Technology's Passive House solutions on show at Learning Places Scotland Exhibition, Stand 317, which takes place 14th - 15th November in SEC Glasgow.

Erne Campus, South West College, Enniskillen, N.Ireland

“This year, Erne Campus picked up the People’s Choice Award at the Passivhaus Trust Awards 2023.”

November 2023 | www.glassnews.co.uk

Sustainable Passive House solutions System 17 Hi+

Curtain Walling

System 5-45 Hi+

Window

System 5-35D Hi+

Door

See our Passive House products at Learning Places Scotland Exhibition

Stand 317 | 14-15 Nov 2023 | SEC Glasgow metaltechnology.com Scan QR code to view our Passive House brochure

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Freefoam Building Products Ltd has achieved the prestigious EcoVadis Silver medal in recognition of the company’s commitment to sustainable business practice. EcoVadis is the world’s largest and most trusted provider of business sustainability ratings. Freefoam’s Silver sustainability rating puts it in the top 25% of companies assessed globally by EcoVadis in 2023. EcoVadis awards recognise companies that have completed its rigorous assessment process and demonstrated a robust management system to address sustainability. The medals rate companies relative to other businesses assessed by EcoVadis and provide an actionable roadmap for continuous improvement.

To earn an EcoVadis medal, companies must meet a minimum score on environment, ethics, labour and human rights, and sustainable procurement. They must also meet specific and rigorous licensing and eligibility criteria. Freefoam scored especially well on its environmental performance, significantly higher than the industry average. Some of Freefoam’s environmental strengths include having commitments and operational objectives to manage environmental risks, the use of recovered input materials, energy efficiency through technology and equipment optimization, and providing end of life solutions. Colin St John, Freefoam’s Commercial Director

! IZE PR

FREEFOAM AWARDED ECOVADIS SILVER MEDAL FOR SUSTAINABILITY

WIN £10 CASH PRIZE!! Freefoam has achieved an EcoVadis Silver medal for its sustainability efforts

Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU or Email: christina@glassnews.co.uk. Entry deadline: 20/11/23.

comments: “Our approach to sustainability is anchored in the principles of the Circular Economy, carbon reduction, and continuous improvement. We’re enabling the re-use and circulation of resources, retaining economic value, and eliminating waste. The EcoVadis Silver medal shows our commitment to Building a Sustainable Future for our business and our supply chain.” Learn more about Freefoam’s sustainability initiatives and read case studies at freefoam.com/professional/ sustainability-archive. For more on Freefoam’s products, service and support visit www.freefoam.com or call 0800 002 9903.

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DELIVERING TO MARKET DEMANDS Window Ware is one the UK’s largest distributors of door and window components. Offering a wide range of over 5000 products and delivering to companies of all sizes across the country, they work hard to help keep fabricator production lines moving and trade counter shelves stocked. And it takes the long-term support of leading supply partners and manufacturers like Glazpart to ensure dependable deliveries and excellent customer service which have become Window Ware’s hallmarks. One of the most popular products in Window Ware’s Glazpart range is the Link Vent series of trickle vents, available in a choice of 3 sizes: 5000 EQA, 4000 EQA and

2500 EQA. Equivalent Area or EQA is used instead of free area to specify the sizing of trickle ventilators as it is a better measure of air flow performance. The vents are designed to fully comply with building regulations, Approved document F1 (means of ventilation). The Link Vent follows a clever design that is simple and user friendly for both opening and closing - the innovative closing action allows the closure plate to be positioned so that it reduces draughts by directing air away from occupants. The Link Vent 4000 and 5000 closure plate is split to allow for partial (50%) opening and greater ease of opening of the ventilator. The flexibility of the Link Vent also has rounded ends of the vent to allow for installation on timber windows and it is available in either screw or clip in fixing types - the design eliminates the need for end caps whilst the clip fix design (Pawl’s) allows for a fast, easy vent installation. With smart design, easy fitting, and functionality as well as a huge choice of 1000s of colours and decorative finishes, it is easy to see why many fabricators and installers are using Glazpart’s Link Vent products and ordering from Window Ware. The vents are designed to support compliance with building regulations, Approved document F1 (means of ventilation). The Link Vent features a simple yet innovative opening and closing mechanism, with a fully adjustable closure plate that controls airflow and helps reduce draughts by directing air away from occupants. On the 4000 and 5000 model, a clever

split closure plate allows for partial (50%) opening and greater control of operation. The Link Vent has been designed with flexibility in mind. The vent’s rounded ends allow for discrete installation on timber windows, as well as PVCu and aluminium frames, while a choice of screw or clip fixing methods accommodates most fitting preferences. The screw fix design eliminates the need for end caps whilst the pawl clip fix system allows for a fast, easy vent installation. With their smart design, easy fitting, and user-friendly functionality, as well as a huge choice of 1000s of colours and decorative finishes, it’s easy to see why many companies are using Glazpart’s Link Vent products. Richard Bryant, Window Ware’s Commercial Director commented, “The Link Vent range is a strong addition to our product portfolio. It offers our fabricators exactly the kind of versatility they need in terms of colours and finishes, so they can meet their consumers’ need for choice and to keep up with market trends.” Dean Bradley, Sales Director, Glazpart added, “We are delighted that Window Ware not only stock and distribute our award-winning Link Vent range, but have also become Glazpartners. The Link Vent is one of the top ventilation choices for window and door fabricators and installers across the UK. Not only does it help companies comply with the latest building regulations and provide a slick ventilation solution for modern homes, but it can complement the appearance of any door and window, no matter the style, colour or finish!”Email: dbradley@glazpart.co.uk. www.glazpart.com

November 2023 | www.glassnews.co.uk

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VEKA CELEBRATES

25-YEAR PARTNERSHIP WITH CONSORT WINDOWS

On Friday, October 20th, VEKA marked a significant milestone in its business history by celebrating 25 years of successful trading with Consort Windows, one of the UK's foremost manufacturers of PVC-u window and door systems. This momentous occasion was marked with a grand hog roast event held at Consort's premises, attended by both companies' dedicated staff.

The enduring partnership between Consort Windows, previously known as Synseal, and VEKA plc dates back to the mid-90s. This long-standing collaboration is a testament to the shared values and commitment to excellence that both businesses hold dear. The success of this partnership reflects the trust, loyalty, and unwavering commitment that have defined their relationship. Simon Holt, Managing Director of Consort, shared his thoughts on the significance of this remarkable relationship, stating, "In an industry where reliability, quality, and trust are paramount, our 25-year partnership with VEKA stands as a symbol of mutual respect and shared ambition. VEKA's unwavering commitment to service, coupled with its exceptional engineering prowess, has been instrumental in our shared successes."

"We greatly respect the loyalty Consort has shown to VEKA over these 25 years and their unwavering commitment to product quality. It's a partnership that embodies the essence of trust and shared values. We are excited about the opportunities the future holds." www.glassnews.co.uk | November 2023

Andy Miller, Head of Sales at Consort, echoed the sentiment: "In a market that's ever evolving, having a supplier like VEKA, who consistently delivers a strong product range and exceptional service has been important, ensuring that we, in turn, can provide our nationwide customer base with the very best in window and door systems." Today, as Consort Windows continues its operations from its Huthwaite premises, its nationwide reach and reputation for quality products and top-tier customer service remain closely intertwined with its partnership with VEKA. The alliance between the two companies has not only weathered the test of time but has also evolved to cater to the ever-changing demands of the industry. Tim Taylor, Commercial Director at VEKA, expressed his thoughts on this partnership: "We greatly respect the loyalty Consort has shown to VEKA over these 25 years and their unwavering commitment to product quality. It's a partnership that embodies the essence of trust and shared values. We are excited about the opportunities the future holds as we continue to work together to deliver outstanding products and services to our customers." As both companies look towards the future, they are poised to continue their shared legacy of innovation, excellence, and customer satisfaction. The success of the Consort-VEKA partnership is a beacon of stability and trust in an industry where these qualities are highly prized.

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One of the simplest balustrade systems to fit and adjust thanks to its patented screw-clamp technology to secure the glass in place, the dry-glazed system requires no specialist tools, enabling the panels to removed and replaced as required for maintenance purposes.

MEGAgrip from CRL is accredited and approved by multiple organisations to verify that it meets national and international building regulations for use as edge protection, where up to 3kN force loading is required.

BALUSTRADES WITH PRACTICAL AND VISUAL APPEAL Glass balustrades make a sleek, stylish and minimal impression, but what considerations need to be given to installing this material when using it in public spaces? Here, Simon Boocock, MD of CRL Europe, looks at the challenges and possible solutions available.

The cost effectiveness of glass is another advantage, and a particularly important one in the public sector. This very durable material will last a long time and creates a timeless impression, so shouldn’t need to be frequently replaced with any modernisation of a building’s interior. Letting natural light through can save on energy bills, making glass a very cost-effective and sustainable resource - an important practical concern for building managers today. It was these qualities that led to glass balustrades being chosen for the

refurbishment of The Fire Station, a live music and performance venue in the heart of Sunderland’s city centre. Steeped in history, the building is a familiar landmark in the local area. Successfully blending old with new, this is an impressive restoration of the 1908 Central Fire Station. Now housing a state-of-the-art auditorium and the Engine Room bar & bistro, the use of glass balustrades throughout the interior is a natural choice that brings a modern twist to this most traditional of settings.

Highly durable and visually appealing, glass balustrades are a popular choice for exterior and interior styling. Whether chosen to create a seamless impression on residential dwellings or to act as a form of crowd control in public places, the visual outcome is one of sleek minimalism.

However, public safety was very much a priority for the refurbishment’s main contractor Brims Construction, who were keen to ensure no compromises were made in terms of aesthetics either. That meant using reliable solutions for installation of the balustrades, with CRL’s MEGAgrip meeting all the requirements, installed by Dale Fabrications. Based in Durham, the company has over 30 years’ experience in the metalwork trade, and over that time have worked on many demanding projects such as The Fire Station. The requirement was for a fully adjustable 3kN commercial balustrade system designed as a highly-durable public safety barrier. In such a busy public venue, the strength to weight ratio was an important consideration, with extruded aluminium with a geometrically hollowed out core meeting the necessary standards for safety and security. Having worked with CRL adjustable balustrade systems on previous projects, the team at Dale Fabrications knew that it would meet their needs and fulfil the brief.

Glass offers many practical benefits, such as thermal insulation, solar control, acoustics, fire protection, safety and security. Aesthetically too, glass is a versatile material that can be combined easily with any décor, used to spruce up existing buildings or to add to the modern ambience in new. Internally, one of the biggest challenges of modern architecture is lack of natural light and particularly so when refurbishing older public buildings. where the goal is to create a light-filled, inspiring space, often with good acoustics too. The use of glass on balustrades and internal staircases is an effective way of encouraging natural light to flow as much as possible, while also creating a modern feel, where noise and privacy levels are contained as necessary. In public areas, safety glass is also widely used as a form of crowd control, without interrupting the aesthetics or flow of the space overall.

A frameless structure was preferred to enhance the aesthetics, which with its clean sightlines and minimal hardware improves the view from all angles, and particularly so as the balustrades run throughout a significant expanse of the interior.

Such dry-glazed systems require no specialist tools, making it easy to remove the glass and replace it if required for maintenance purposes. On this project, it was also important to be able to align the glass within the channel from either side of the base shoe ensuring a straight line. Internal glass clamps then enable the glass to be moved forwards and backwards to achieve the perfect fit. MEGAgrip from CRL is a fully adjustable 3kN commercial balustrade system, designed as a highlydurable public safety barrier ideal for this location.

For more information call CRL on 01706 863600, email crl@crlaurence.co.uk, or visit www.crlaurence.co.uk.

November 2023 | www.glassnews.co.uk

Introducing the NEW

Quantum Rapid Fit Door Hinge from Total Hardware The NEW Quantum Rapid Fit Door Hinge offers the unbeatable combination of product innovation and quality. With an elegant, modern design the hinge has been intelligently designed with unique features to make it our MOST ‘Fitter-Friendly ’ Product.

• Unique ‘slide-on or lift-off ’ design ensures simple fitting and adjustment with no reveal limitations. • Can be adjusted on all planes, further enhancing its quick fitting properties. • Dramatically reduces installation time.

• Tested to BS EN:2007 Grade 5, PAS24:2016 security requirements and Secured by Design certification. • Available in sixteen colour finishes. • Part of our Quantum quality range of furniture. Scan here

FOR MORE INFORMATION T: +44 (0)113 243 2255 | E: sales@totalhardwareltd.co.uk

www.totalhardwareltd.co.uk /rapid-fit-hinge/

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PYROGUARD APPOINTS NEW MANAGING DIRECTOR TO LEAD EXCITING NEW GROWTH PHASE Pyroguard, part of the Technical Fire Safety Group (TFSG), announces the appointment of Mathieu Joli to the newly-created role of Managing Director, to head up an ambitious new investment and expansion programme. Mathieu joins the TFSG Management Board team, which comprises Neil Tilsley (CEO), Matt Buxton (CFO), Richard Ainsworth (CTO) and Sean Haynes (Managing Director Fire Glass UK). The new position of Managing Director Pyroguard has been created specifically to help drive the company through a new growth phase, expected to see revenues doubling over the next five years. Pyroguard has seen unprecedented growth in recent years, following a successful investment programme to build capacity for its specialist toughened fire safety glasses and expand its international commercial footprint. This resulted in a successful merger for the TFSG in October 2022 into the svt Group of companies, creating a Europe-wide

market leader in passive fire protection. Now, the next phase of growth will see Pyroguard investing heavily in added-value manufacturing capability, accelerated test and certification programmes, and the launch of a brandnew range of cuttable fire safety glasses, Pyroguard Advance. With a master’s degree in Mechanical Engineering, Mathieu’s background is perfectly suited to the new role, having spent the first 18 years of his career in aerospace manufacturing in various engineering, operations and leadership roles. He also followed the Six Sigma Quality Management development programme up to Master Black Belt during that time. Most recently, he was Managing Director with the international industrial engineering group, Fives. Speaking about the appointment, Neil Tilsley, CEO TFSG, commented: “I am delighted to welcome Mathieu to the team. This is a really exciting time for our Group and I’m looking forward to seeing him help the Pyroguard team realise their ambitious growth plans.

KINGFISHER WINDOWS EXPANDS OPERATIONS Longstanding Epwin Window Systems’ fabricator Kingfisher Windows has completed a £1 million plus investment on the relocation to new extended premises, marking a significant milestone in the company’s continued growth strategy.

“The next few years will see us increasing our levels of investment to be able to deliver an increasing range of customer solutions across a global customer base, all supported by best-in-class customer service. Mathieu will be instrumental in helping us achieve this goal.” As the world’s leading independent manufacturer of fire safety glass solutions, Pyroguard has revenues in over 40 countries, supported by international manufacturing and customer support capabilities. Pyroguard is part of the Technical Fire Safety Group, which is a member of the svt Group of companies. To learn more about Pyroguard, please visit: www.pyroguard.eu.

Strategically located just 400 yards from Junction 27 on the M62/M621 and 5 miles south of Leeds City Centre, the move to expanded facilities underscores the company's commitment to meeting the increasing demand for its high-quality products across the North and Northwest of England. Deborah Beeley, Sales and Marketing Manager at Kingfisher Windows, commented: “The new premises have been designed to further streamline our efficiencies and this largescale investment, which includes the purchase of several new automated machines, will further increase our production capacity. The expansion is a testament to our dedication to meeting the evolving needs of the market and ensuring customer satisfaction.” The new facility includes modern, open-plan offices and a state-of-the-art manufacturing centre equipped to enhance production output, streamline operations and continue delivering a high-quality service to its valued customers. Deborah said: “This move marks a significant step forward for Kingfisher Windows and aligns with our vision for sustained business growth.”

products from Epwin Window Systems, including the Stellar Aluminium Window and Door System, the Optima PVC-U Window and Door System and the PatioMaster Sliding Door System. Working with customers across the domestic, trade and commercial markets, the company has secured an excellent reputation thanks to its commitment to excellence which is evident in every aspect of the company's operations, from product design to manufacturing and customer service. As Kingfisher Windows continues to grow and evolve, the company remains focused on exceeding customer expectations and setting new standards in the industry. Expansion on this scale is significant and Kingfisher Windows remains committed to its core values of quality, reliability and customer satisfaction. Deborah concludes: “We are thrilled to announce the successful completion of our relocation and company expansion which marks an exciting chapter in the history of Kingfisher Windows.” Tel: 0845 340 3968 www.epwinwindowsystems.co.uk

Kingfisher Windows has been at the forefront of window and door fabrication for over three decades. The family business manufactures a comprehensive range of

BRAIN (AND MOOD) BOOSTING DAYLIGHTING SOLUTIONS FROM WHITESALES More than two decades ago, the Heschong Mahone Group published what has since become a seminal study into Daylighting and Human Performance. It focused on the importance of daylighting in schools, via both windows and rooflights, and the positive impact that had on improving student performance. The results were pretty compelling – in some US school districts, students with the most daylighting in their classrooms progressed 20% quicker in maths tests and 26% quicker in reading tests than those with the least. And, from a Whitesales perspective, what was also significant was that rooflights had exactly the same positive impact on results as windows. It was the light coming into the classrooms rather than the views looking out which mattered most. Since then, the benefits of daylight on everything from academic scores to retail sales, industrial outputs and personal wellbeing have been extensively measured and documented; and it now has a major

impact on the way buildings are designed – both in principle and in practice.

and lanterns to deliver brain (and mood) boosting levels of daylight.

The 2018 standard BS EN17037, for example, focuses on the quality and quantity of daylight for building users in homes and commercial buildings. It acknowledges that occupants don’t just prefer daylight to artificial light, but that it benefits their circadian rhythms, physical and mental health, and comfort. The standard also recognises the energy savings that can come from minimising the requirement for artificial light inside, alongside the need to balance heat loss and solar gains from large areas of glazing.

Working with the latest software tools, Whitesales designers can provide light simulations for glass and polycarbonate rooflights in almost any type of building, whether that’s a house, a school, a hospital or a shopping centre.

Whitesales has a team of daylighting experts available to advise on the implementation of BS EN 17037 and help architects apply best practice when it comes to ‘daylight design’ principles. They can support fabricators, contractors and rooflight sales and installation companies as well, helping them remind architects, developers and clients just how easy and cost effective it is to use rooflights

This includes data based on using either direct or diffused light. Direct light is useful for where strong light is needed for close detailed work such as painting, or where the designer wants as natural an internal environment as possible or for users to be able to see the sky through the roof. On sunnier days though, it does result in shadows and glare. Diffusing light through a rooflight using etched, patterned or tinted light or even polycarbonate can give a much more even distribution of daylight and is useful where the requirement is for ambient lighting over a large area with minimal shadows below. This is most typically in sports centres, industrial and commercial settings.

Both options can easily achieve the light levels (Lux) recommended by CIBSE for commercial buildings (typically a minimum of 200 Lux for occupied internal spaces and 500 for retail and manufacturing areas), but users will need to take into account things like material thickness, diffusing or colour tints. Whitesales’ team can advise on this as well, and on how to use tinted glazing, blinds or shades most effectively to prevent overheating in line with the new Part O of the Building Regs. More info on all the daylighting questions is at: https://www.whitesales.co.uk/

November 2023 | www.glassnews.co.uk

NEW

integrated cill option

Meet the NEW future-proof Aluminium Slimline Bifold Door Simple to fabricate and quick to install, the new Stellar slimline Bifold Door easily meets Part L with double glazing and no workarounds.

Part L compliant by design

Patented pre-gasketed knock-in beads

Patent-pending adjustable slimline lock stile

20 minutes per pane quicker to install

U-Values as low as 0.9 W/m2K

Discover a stellar advantage for your business 0845 300 9356

talk@stellaraluminium.co.uk

stellaraluminium.co.uk

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EMPLAS DRIVES FORWARD WITH FLEET BROUHA MARKETING WINS SILVER OPERATOR RECOGNITION SCHEME APPROVAL AT COVETED CIPR AWARDS Emplas has become one of only a handful of window and door companies to become Fleet Operator Recognition Scheme (FORS) accredited, having successfully completed a rigorous assessment of its fleet management processes. FORS is a voluntary scheme which helps leading businesses across sectors, to improve operator safety, fuel efficiency and to lower fleet emissions. Having gone through a detailed assessment, Emplas has achieved FORS Bronze, the first, but a significant step forward on its journey to FORS Gold status. This delivers a direct advantage to Emplas customers by increasing safety – but also specifically to Emplas’ customers working in the commercial space, as Emily Earl, Emplas Transport Manager, explained. “To achieve FORS, we’re inspected against every part of our operation from recruitment, driver health and safety and well-being; complaints; how we deal, record and learn from any infringements. It’s about policies, processes and risk assessments”, she said. “The advantage that it delivers is that it makes us better at what we do which benefits all of our customers. For some of the customers we work with who operate in the commercial sector, it’s an added advantage as it clears us for delivery to certain sites that we wouldn’t be able to access otherwise. “It makes us tighter and better at what we do.” Emplas operates a 14-vehicle fleet. This includes 10 HGVs which exclusively use low emission Euro 6 engines. This includes delivery of two brand new Volvo FM Rigid 18-tonne trucks at the end of August. This has contributed to a 15% fuel reduction in the last year while Emplas is working to build-in a further 10-20% reduction in

emissions through the introduction of new route planning software. Emily continued: “A lot of the things that we’re assessed against like working to lower and monitor fuel consumption we’re doing anyway. “What FORS gives you is a recognised framework in which to operate, from how you develop vehicle lists, how you deal with infringements, training and support, how you communicate across the team, as well as setting timeframes for review. “We’ve also appointed internal champions for different areas of the scheme, for example emissions, health and safety, and security and operations to drive further improvements. “Our customers know that we are doing everything as a business that we can to get product to them on time and safely.” Jody Vincent, Sales Director, Emplas added: “The FORS assessment brings together a lot of the things that we were doing but gives us an additional accreditation which directly benefits customers working on new build sites where FORS accreditation is a requirement. “Maximising efficiencies within our fleet, while upholding the highest standards of safety, is a benefit to everyone.” For more information on Emplas visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.

Brouha Marketing, the agency offering strategic marketing and PR for the built environment, is delighted to have walked away from this year’s Chartered Institute of Public Relations (CIPR) PRide Awards with a Silver win in the ‘Best Long-term Client Care’ category. This hotly contested category had six finalists, narrowed down from an even more extensive number of entries. This didn’t stop the judges recognising the outstanding work carried out by the team at Brouha on behalf of longstanding client and one of the UK’s largest privately owned property services companies, Ian Williams, as some of the very best the region had to offer.

that has obviously worked so well for us during some challenging times.

Fiona Lund, Managing Director of Brouha comments: “Our core strategy has always been to build long-term relationships with clients because we know, within the specific B2B PR space we inhabit, this approach creates the most successful outcomes. Our relationship with Ian Williams dates back to 2006, so felt it was an ideal case study for this new CIPR category. We are valued as part of the in-house strategic communications team, offering an out of house perspective and diverse skillset, and it’s that mix

Amy Boothman, Sales and Marketing Director at Ian Willilams concludes: “Brouha has worked with Ian Williams for over 15 years, which has seen a doubling in our company turnover to £120 million,

“We are fortunate at Brouha to be able to dip into a diverse skillset across the team. Although we have individuals responsible for the day-to-day client management, it really is a team effort when it comes to the work that goes on behind the scenes in order to get the best job done. Building longstanding relationships with clients is the ‘holy grail’ and being able to keep things fresh and interesting by a collaborative team effort is fundamental to that success. It goes without saying that I’m proud of what the Brouha team has achieved with Ian Williams over the years and look forward to continuing to deliver on all of their PR and marketing needs long into the future too.”

the rise of digital marketing, social media and the move to dynamic online content for multiple generations. Even though they are an SME, they have managed to really integrate into our organisation – forming great relationships across the board. We provide repairs and planned investment to occupied properties; a high impact, customer focussed and vocal sector. “Brouha remains dependable – providing sensible crisis management whilst forecasting and adapting to change, always with an eye on the Ian Williams Brand. They can be depended on to act anything asked - from recruitment campaigns to individual client plans. We always trust Brouha to have their finger on the pulse which is key to us as we accelerate our growth plans for the future. We wouldn’t be without them and feel they couldn’t be more worthy winners of this award.” For more information on Brouha, visit: www.brouhamarketing.com.

CREATING A STYLISH VIEWPOINT WITH JULIETTE AND PARIS BALCONIES In urban and rural dwellings, the trend for balconies that fill interiors with natural light and make the most of views externally is on the rise. Juliette and Paris balconies are a particularly popular option where space is at a premium. The latest systems from CRL make light work of installation and maintenance while always focusing on safety first.

Increasingly being specified for new buildings and added to existing dwellings, for practical and decorative purposes, Juliette balconies provide a safety barrier by means of the balustrades or railings. Available in a brushed or polished finish, the CRL Juliette Balcony System is made from 316 stainless steel for durability and strength. Designed for use with 12mm toughened glass or 13.52mm toughened laminated glass, the top and bottom rail provide reassurance and safety should the glass fail. Creating a streamlined finish with its frameless design and offering an

uninterrupted view from a balcony, the CRL Paris Balcony system is designed to be used with 13.52mm, 17.52mm & 21,52mm toughened laminated glass. The 1200mm long profiles can be face fixed or reveal fixed to brickwork, concrete or steel and can be chosen in a grey or white finish. A top cap rail is not required as the toughened laminated glass offers extra protection if one single pane fails. Both the CRL Paris and Juliette Balcony Systems are tested to comply with building and safety regulations, including BS6180:2011. For more details call CRL on 01706 863600, or visit www.crlaurence.co.uk

November 2023 | www.glassnews.co.uk

Celebrating 50 Years 1972 - 2022

we’ve upgraded our home security... have you? titon.com/asterion2

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Attendees gather on Concorde’s boarding ramp

A cross section of the profile showing SILKA's Thermafill insulation

IT’S AS SMOOTH AS, WELL, SILKA! SILKAselect held two launch events for their trade partnership programme and Editor of Glass News, Chris Champion, attended the event that was held at Manchester’s Concorde Conference Centre.

Although the trackside event at Silverstone was an attractive proposition, the opportunity to get up close and personal with a Concorde was an opportunity not to be missed. Having lived in Somerset where the British arm of the Concorde project was based at Filton and having witnessed the maiden flight, seeing it land at Fairford in Gloucestershire where my parents lived, it was a real treat to both see and tour the aircraft. The aircraft at Manchester is G-BOAC, affectionately known as Alpha Charlie and was

the second Concorde to be delivered to British Airways in 1976. Although, it is considered to be the flagship of the famous fleet. Concorde was the world’s first supersonic airliner and was in commercial use for 27 years, as all operation of the aircraft ceased in 2003. Whilst in service, this Concorde plane hosted many celebrities and Royals, including Princess Diana and HRH Queen Elizabeth II.

Asa McGillian talks about the development of the SILKA products

SILKAselect Portal

SILKA’s Asa McGillian and Andy Jones

Fascinating as all this is, the reason behind the launch was SILKAselect’s presenting their partnership programme

November 2023 | www.glassnews.co.uk

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Gathering for coffee and pastries before the SILKA presentations

Andy Jones presents the SILKAselect marketing programme

to installers from all over the UK. They were given a SILKAselect masterclass, learning how the exclusive collaboration can futureproof their business and offer standout support in selling its revolutionary range of aluminium windows and doors. Gathering beneath the wings of Concorde, guests browsed the stunning range, listened to information and insight from SILKA’s core team and were encouraged to offer feedback and opinions, which is a fundamental part of the SILKAselect concept. Offering exclusive products, free targeted sales leads and protected exclusivity within their showroom area certainly appealed to the installers and there is also an online Partner Portal featuring regularly updated marketing assets, news and offers, highlighting SILKAselect as a simple, supported and integrated solution for installers to sell the SILKA range of super-insulated Aluminium Windows, Doors and Rooflights. Mike Adderly from The Window Centre, Solihull said of the launch: “I’m incredibly impressed. Our clients are coming to us with a wish list that, at the moment, we are struggling to supply. I’ve realised how important it is to take a range of products back to our showroom that will help us obtain lower U-values for clients.” Mike and all the installers had been issued with a card declaring “We’re In!” and they were encouraged to do that at any point during the day’s proceedings and presentations. “We’re blown away by the sea of ‘We’re Ins’ we’ve seen in response to the SILKAselect trade partnership. It’s been great talking to such respected installers and to see them so engaged in what we are offering, which we truly believe is unique,” says SILKA CEO Asa McGillian of the launches’ success. “Our target of 30 partners has been surpassed, which means we now have an inspiring, active community joining us on the journey to deliver future homes, today.” But what does SILKA offer that makes it different or, at the very least, a viable option to other aluminium systems? Well, it’s a complete system of super-insulated, triple glazed and fine textured aluminium products and, importantly, it uses its own trademarked Thermafill technology to deliver top levels of thermal efficiency. The range also has pedigree with 25 years of brand building and developing long

“Our target of 30 partners has been surpassed, which means we now have an inspiring, active community joining us on the journey to deliver future homes, today.” www.glassnews.co.uk | November 2023

SILKA’s Alex Moore welcomes Bon Accord Glass as SILKAselect partners

lasting partnerships with parent company New World Developments. Both energy efficiency and super insulation comes from Thermafill, a super strong high density polyurethane core which provides U values as low as 0.87 w/ m2/k. The doors also have an aluminium mesh embedded within the core plus carbon fibre reinforcing and a double rebate flush fit system and with a GRP facing to the door. The 80mm flush aluminium frame also benefits from the Thermafill core. The door designs and colour options together with quality locks and hardware make these doors special – and Silka? That describes the feel of the finished aluminium: silky smooth. When SILKA talks of a full range, that really is what it is. Bifolds. Lift & Slides, French and Single Doors, Rooflights, Entrance Doors and, of course, Windows. Windows that use the slim sash but with the offer of two different depths of outer frame. There’s Bay Windows and Tilt ‘n’ Turn too. Add in the SILKAselect partnership benefits and it’s all pretty compelling . No wonder the shouts of “We’re In” and the waving of the placards was a theme that ran through the day!

Questions from the audience were welcomed

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THE FACE BEHIND THE NAME:

WHY WE NEED TO RAISE OUR INDIVIDUAL PROFILES Whilst the fenestration industry specialises in making windows, many of its contributors fail to provide a window into their role, expertise, or experience as keydecision makers. This irony is not lost on Andrew Scott, CEO of Purplex Marketing, as he shares firsthand the transformative effects a strong personal brand can have on a business and how it’s high time the fenestration industry realises its potential. In an industry that revolves around trust, credibility, and relationships, face-to-face interactions are the cornerstone upon which we build these connections. When our customers can place a face to the name of our brand, we share a message of authenticity and transparency. Whilst many in the fenestration succeed in their company and product branding, customers are left unaware of the person behind it all, and it’s the often overlooked ‘personal’ element that’s arguably most

important. People buy from people, and if you can link a strong personality to your company, it helps customers better identify with your brand and makes them more likely to do business with you. When we consider Richard Branson’s entrepreneurial success, we see a perfectly executed example of how a strong individual profile can help strengthen the notoriety of a company profile and vice versa. Thanks to the many years committed to building his strong personal brand alongside the product and company branding, the Virgin Group conglomerate have achieved record-breaking success. Made up of a melting pot of different resources, from books, social media content, press articles and appearances, we are hard pressed to find a platform that Branson isn’t known on. As such, the recognition of the Virgin Group is known far and wide. Drawing inspiration from Branson can help us excel businesses throughout the industry even further. When you, as the face of your company, establish a personal brand, it provides a strong, authentic identity that customers can connect with. Your expertise and dedication become synonymous with your business, instilling confidence in your services. Personal branding allows you to

share your unique story, values, and passion for glazing which helps create a sense of authenticity and credibility that sets you apart from competitors. But what is the best way to build your own personal brand? ‘Thought leadership’ content, where you comment on industry developments and offer expert opinion is a great place to start. As an example, there’s a lot of talk around the Future Homes Standard and triple glazing in the industry right now, and by sharing your views on how this subject and how it impacts the fenestration supply chain will both educate the market and build your own personal reputation in the process. As for marketing channels, social media is a no brainer, with LinkedIn arguably the most powerful platform from a B2B window industry perspective. Social media has obviously proven to be a real gamechanger when it comes to personal branding, but that doesn’t mean you should neglect other channels – you should approach personal branding the same way as you would promote a company or product. A multi-channel approach encompassing video content, traditional media, direct marketing and live events with content being repurposed and repackaged

depending on the medium is the foundation your strategy should be built on. For instance, an article in the trade press on Future Homes Standard could spin out into a talking heads video that’s shared on social media and even a white paper downloadable on your company website. You could then aim to spread this message further by speaking at an industry event – such as the Glazing Summit or FIT Show – or even host a customer or media conference at your HQ. For some people, this kind of selfpromotion can be uncomfortable at first – it’s often easier to hide behind a company or product brand – but don’t lose sight of how powerful this type of publicity is and how it will ultimately help take your company to new heights. Many of the great window industry brands have been built off the back of strong personal brands and by adopting the same approach you could also take your company to new heights. To find out more about how your personal branding can help improve your business objectives and goals, contact Purplex Marketing by calling 01934 808132 or visiting: https://www.purplexmarketing.com/

“Thanks to the many years committed to building his strong personal brand alongside the product and company branding, the Virgin Group conglomerate have achieved record-breaking success.”

November 2023 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

SGM WINDOWS JOINS SHEERLINE AS A FABRICATOR PARTNER Basildon-based SGM Window Manufacturing Ltd (SGM Windows) has been fabricating aluminium windows, doors, and sliding patio doors for around 15 years, however, the company has become a Sheerline fabricator partner after choosing the brand’s fully suited and proven aluminium systems.

reliability and agile service. For instance, short lead times are offered as standard, with 12 stock colours to choose from, and fabricators don’t have to wait long for custom colour orders either as all powder coating is done in-house at Sheerline’s vertically integrated manufacturing site in Derbyshire.

SGM Windows prides itself on carefully choosing suppliers that offer innovative, energy efficient, secure, and reliable products, which is why the company has chosen Sheerline. One of the biggest advantages for SGM is the that between the two ranges available (Prestige and Classic), every aluminium product the company requires is available.

The overall performance of Sheerline’s products has also impressed SGM Windows. Both the brand’s ranges offer high-performance U-values, which are helping consumers to reduce their energy usage. In addition, every product is Part-L compliant as standard with double-glazing.

This includes windows, doors, and the recently launched Prestige Lift & Slide Patio door, which completes the Prestige door range. Every product Sheerline has developed seamlessly matches and integrates, creating a consistent aesthetic and ensuring the products are fitter-friendly. Other factors that have influenced SGM Windows’ decision include Sheerline’s

Sheerline’s products offer an aesthetic inline with industry and homeowner trends. Super slim sightlines enable homeowners to create bright, open, airy spaces, while the choice of colours available (including dual colours) helps customers to create a unique, yet stylish look for their homes. In addition, it offers lots of styling options; Sheerline’s signature stepped look, flush stepped, contemporary, and flush contemporary. Plus, versatile threshold

options for all the door options, including bi-folds and the new patio door, including a concealed ‘zero’ threshold suitable for sheltered installations. All these factors, coupled with the company’s reliable, UK based supply chain and Sheerline CEO Roger Hartshorn’s proven track record within the fenestration industry for innovative and high-quality products, has strengthened the relationship between Sheerline and SGM Windows. Stuart Bull, Sales Director at SGM Windows, said: “When we’re choosing our supply partners, we have to think about our customers. We know they want a simple, streamlined process, as well as products that are easy to fit and attractive to homeowners. With Sheerline, we get that and more – it really is a superb range of products.” “We’ve recently opened a new showroom, which enables us to showcase the full product range and all the styling options available. We invite our customers to get in touch directly if they’d like to see first-hand what Sheerline has to offer ,” he added.

Sheerline CEO, Roger Hartshorn, commented: “It’s brilliant that SGM Windows have become a fabricator partner. The fact our ethos and core values are aligned makes perfect business sense, as it means we have the same goal for our customers, which is a streamlined, consistent, resilient supply chain and products that exceed their expectations.” Find out more about fabricating Sheerline’s products by calling the team directly on 01332 978000, email: info@sheerline.com or visit the website to view the full range of products: http://www.sheerline.com. For more information about SGM Windows, visit: https://sgmwindows.co.uk or call: 01268 285544.

Limitless

PORTAL HS provides the best outlook for a light and barrier-free life.

➊ Flood the room with natural daylight. The fixed glazing merges seamlessly into the floor with the ECO PASS SKY threshold. ➋ When the sash is open, the minimal threshold height allows barrier-free access to the outside. ➌ The DRIVE axxent HSA

integrated lift & slide drive can also be operated via an app for even greater convenience. When design makes life easier: that‘s room comfort. info-uk@siegenia.com

SIEGENIA Window systems · Door systems · Comfort systems www.glassnews.co.uk | November 2023

Available in timber and the following PVC profiles: Schüco CT 70 / LivingSlide / ThermoSlide Veka Topline / SLIDE 82 / MOTION 82 Deceuninck HS476 / Monorail LS PVC GEALAN S8000 / S9000 Profine Premidoor 88 LUX / 76 Rehau Geneo / Synego Salamander evolutionDrive / ID Aluplast HST 85

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CONSERVATORY OUTLET HONOURS ITS CUSTOMERS AS IT CELEBRATES ITS 10TH ANNUAL NETWORK GALA DINNER Conservatory Outlet recently celebrated its 10th annual Network Gala Dinner by spoiling its Premium Retailers with an exclusive and luxurious weekend retreat in North Yorkshire. Guests were also treated to a fantastic day in York, with many taking advantage of the chance to visit the city's numerous attractions, such as the Minster, Clifford's Tower and the Roman walls.

Barcelona and Paris in recent years, we wanted to provide a change of pace." "It's always an honour to host our guests and recognise their fantastic achievements," Mick added. But for us and our guests, it's not just an opportunity to network or an awards ceremony; it's more like a family reunion! We're already looking forward to next year's event." www.conservatoryoutlet.co.uk

Greg Kane and Mick Giscombe

Held at Aldwark Manor, key stakeholders from the Conservatory Outlet Network joined to celebrate their achievements over the past twelve months and to hear about the manufacturer's plans for 2024 and beyond. They learned of Conservatory Outlet's continued investment in its marketing and sales initiatives, further enhancements to the company's leading range of Forte composite doors and the impending launch of smart sensors on its popular Extreme UPVC collection. The weekend's highlight came on Saturday night, as the historic Aldwark Manor hosted the showpiece Gala Dinner and Network Awards ceremony. During the celebrations, unique gifts were given to Network members Bon Accord Glass, TWC Home Improvements, TradeMark Windows, County – The Home Improvers, Mid Wales Windows & Conservatories and Premier Windows & Conservatories, with the latter two companies being honoured for their fifteen-year membership of the Conservatory Outlet Network. These anniversary awards showcase a remarkable testament to the longstanding relationship that Conservatory Outlet has with its key regional retail partners.

Members of the Conservatory Outlet Network at this year's Network Gala Dinner

Awards for Outstanding Customer Service were also given to those rated excellent (4.5) or above on public review platforms such as Google and Trustpilot. Greg Kane, Conservatory Outlet's CEO, noted that the event was another huge success and showcased the Network's growth over the past twelve months. "The weekend has been outstanding, arguably our best yet," Greg began. "The Network Gala Dinner allows us to thank those we work closely with for their continued support. This year's event was our tenth such celebration. It speaks volumes about the close relationship[ we have with our retail partners that we can celebrate together as friends year after year. "Trading conditions across the industry continue to be tough, with inflation continuing to impact on consumer spending. However, our shared values and togetherness have delivered tangible results that ensure our Network members remain ahead of the competition." The night closed with an exclusive afterparty featuring live music and a DJ, with guests soaking up the atmosphere into the early hours. Conservatory Outlet Managing Director Michael Giscombe added: "Aldwark was the perfect venue for this year's celebrations. After visiting bustling cities such as London,

The Conservatory Outlet Network ended the night with an evening of live entertainment

November 2023 | www.glassnews.co.uk

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GLAZING SUMMIT SHINES LIGHT ON TOUGH YEAR AHEAD FOR INDUSTRY Almost 500 key players, business leaders and industry professionals from across the whole supply chain descended on the worldrenowned Edgbaston Stadium in Birmingham for the fifth Glazing Summit. Some of the biggest players and brands in the sector came together under one roof for a day of discussion and insight on some of the most important issues fenestration is facing at the sold-out event, now in its fifth year. The overall message from the day was that the industry can expect a tough year ahead and businesses need to put plans in place now to weather the storm. A poll carried out in real-time with delegates showed 71% of businesses had seen a significant decline in the market compared to last year. Andrew Scott, Glazing Summit founder and CEO of Insight Data and Purplex Marketing, presented a keynote on the marketing strategies businesses should be using to mitigate the market slowdown, while also highlighting that the industry must improve its sales skills, after a boom period when many salespeople became order-takers.

Andrew Scott - Glazing Summit Founder

“The industry has slowed, and companies once again need to focus on their brand, reputation and marketing strategy,” said Andrew. “Businesses that invest in marketing during challenging times outperform their competitors and capture market share, meaning they can grow even in a slowing market.” Andrew then hosted a ‘Disrupting sales and marketing’ discussion on stage with a panel of sales and marketing leaders from across the industry. Danny Williams of Pioneer, Azhar Siddique of Spitfire Doors, Roy Frost of GJB Group Holdings and Zachary Nedimovic of Style Group discussed how the industry will evolve. Andrew added: “Things are likely to be tough for the next 12 months but, while it looks gloomy, there are opportunities for agile businesses that invest in their brand and the right marketing to take advantage of, including huge drivers such as energy performance and aesthetics and style.

Fresh Hope on the Skills Crisis with Mat Gibson, Chase Taylor, Mark Handley Building Our Skills, Simon Jarman, Clever Bean Accounting and John Mannell, GGF

Sam Cross, Event Host

EXPERT OPINIONS, EXPERT DISCUSSIONS Expert panellists from some of the leading names were on stage to take part in the most explosive Glazing summit agenda yet, tackling critical issues and providing expert opinion in the capable hands of hosts Sam Cross, Charissa King and Paul Godwin. The New Regulation Minefield welcomed Chris Armes of Liniar, Dean Bradley of Glazpart, Chris Alderson of Edgetech and Paul Kennington of Veka to the stage for a discussion on the Future Homes Standard, the challenges of achieving more stringent U-Values, and triple glazing and its importance in helping to hit those sustainability and energy efficiency targets in the future. The Fresh Hopes on the Skills Crisis discussion then saw John Mannell of the GGF, Mark Handley of Building Our Skills, Simon Jarman of Clever Bean Accounting

and Mat Gibson of Chase Taylor discuss the challenges faced in terms of recruitment and attracting younger people into the industry, as well as the skills gap amongst existing members of the industry and getting that right to make sure business owners continue to improve and grow their businesses. The final panel was ‘Business on the Front Line: The Installer debate’ and featured leading installers Nicola Harrison of Bereco, Rakeem Porter-Young of Signature Home Improvements, Natalie Little of Truhouse and John Kettell of Kettell Windows, who discussed their challenges, both in terms of complying with regulation and the industry's own supply chain. “Our discussions this year were fantastic, and all our speakers contributed to what were vital conversations. The one word that was mentioned on stage multiple times by our panellists and stood out more than any other at this year’s event was collaboration

Paul Godwin hosting 'The New Regulation Minefield' panel with Chris Armes, Liniar, Paul Kennington VEKA, Chris Alderson, Edgetech and Dean Bradley, Glazpart

November 2023 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper

Alex Tremlett, Insight Data - The State of the Industry Report

John McCarthy CBE - Gala Dinner Speaker

Edward Johnstone, Economist

Brad Burton - Inspirational Speaker

and that is one of the reasons we launched the Glazing Summit,” said Andrew.

The day was rounded off in high-octane style by the UK’s number one inspiration motivational business speaker Brad Burton on how delegates can make positive and lasting change faster to shape the future of their businesses.

five years until his release on 8 August 1991 and he told the dramatic story of his captivity in a dignified, self-deprecating and inspiring way.

to serve as a vital platform for our industry,” added Andrew.

“The only way we are going to get through the challenges and shape a better future for the glazing industry is by working together.”

IMPORTANT KEYNOTES Several eye-opening keynotes also played an important part in the day. Insight Data’s Operational Manager Alex Tremlett presented the company’s new ‘State of the Industry Report’ which provided insight into market trends, falling installation volumes and reducing numbers of fabricators and installers. There was also a hugely informative presentation from the GQA’s Strategic Relationship Manager Dan Brown on the implications of the New Building Safety Act for the industry. Leading London economist Ed Johnstone, Co-Chief Investment Officer at Arbuthnot Latham private wealth bank, revealed his thoughts on the economic outlook for the glazing industry, with the cost-of-living crisis leading to low consumer confidence and a potential recession over the next year as fixed-rate mortgages convert to variable, squeezing consumers' disposable income.

Glazing Summit - Audience

www.glassnews.co.uk | November 2023

A FABULOUS EVENING

“We had some truly huge players from every area of the glazing sector here and that really underscores the growing importance of the event, which continues

“Glazing Summit 2023 illustrated the industry’s commitment to exchange ideas, share best practice and drive innovation and we are proud to have created an event that not only showcases the industry but also paves the way for its future.”

As well as the key discussions on the main stage, knowledge sharing took place in the exhibition stand hall throughout the day. The dedicated area showcased cutting-edge products and attendees had the opportunity to explore the latest advancements, exchange ideas, discuss potential partnerships and collaborations, and connect with potential clients. Networking continued into the evening at the Glazing Summit Gala Dinner, with 250 of the industry’s senior leaders coming together for fine dining, a champagne drinks’ reception, private bar and charity casino after-party, where £2,280 was raised for British Heart Foundation. The evening also featured sought-after keynote speaker John McCarthy CBE. In April 1986, the distinguished British journalist, author and broadcaster became Britain's longest-held hostage and was in captivity by Islamic Jihad for more than

Gala Dinner

The Installer Debate with John Kettell, Kettell Windows, Natalie Little, Truhouse, Rakeem Porter-Young, Signature Home Improvements and Nicola Harrison, Bereco

CAREERS & QUALIFICATIONS IN FENESTRATION

The UK’s Leading Glass & Glazing Newspaper

SPONSORED BY GQA AND BUILDING OUR SKILLS GQA Qualifications is the only issuer of CSCS cards for the Glass and Fenestration industries. Building Our Skills is a strategic campaign designed to help bridge the growing skills gap in the Fenestration Industry

NEW APPOINTMENTS

SIEGENIA PROVIDES TRAINING SUPPORT TO ITS DISTRIBUTION PARTNERS

PROMOTION FOR KEYLITE’S LEWIS SCOTT

ABACUS AGENTS SPENT TWO DAYS AT SIEGENIA’S COVENTRY OFFICE UNDERGOING PRODUCT TRAINING

Four members of staff from one of SIEGENIA’s key distribution partners, Abacus Agents, made the trip down from Scotland to take part in two days’ worth of refresher and new product training in September. Led by SIEGENIA’s Technical Manager, Joe Ward, and assisted by members of technical, sales and marketing staff, Abacus management and technical colleagues were

given a crash course on the German hardware company’s TITAN tilt and turn window and HS PORTAL lift and slide door gearings as well as on KFV multipoint locks via a mix of classroom presentations and practical demonstrations and exercises. It was also a great opportunity for new members of staff old and new from both companies to get to know each other and to strengthen relationships. This training is part of a wider programme that SIEGENIA UK has been rolling out to its distributors over the last year, with around 75 hours’ worth of sessions having already taken place. Indeed, Abacus were one of the first companies to take up the offer of training last

Summer and saw the value of doing so once more this year. The training days have been introduced in order to keep up strong customer service levels between SIEGENIA, their partners and ultimately their fabricator customers. Training opportunities will be offered to the company’s main partners annually in order that skill and knowledge levels remain current and at the expected high level, new product innovations are communicated and so that partners feel confident selling the SIEGENIA and KFV ranges, which can sometimes be considered a niche product. “Our high level of technical support and customer service is a key part of our brand,” said Ryan Thompson, General Manager at SIEGENIA, “and exercises such as these with our sales partners can only improve that”. Ryan continues, “The training days we have carried out over the last year have been a great success. We have seen an improvement in the relationship with and engagement of our distribution partners and an upturn in leads in different product lines as a result”. www.siegenia.com

Keylite Roof Windows (Keylite), part of The Keystone Group, has promoted long-standing Area Sales Manager (ASM), Lewis Scott to National Account Manager. Following six successful years as an ASM for the south-central region, Lewis’ industry expertise and ability to forge strong customer relationships make him the ideal candidate for his new role. As National Account Manager, Lewis will build on Keylite’s strong partnerships with the UK’s leading housebuilders and be the main point of contact to help with technical information, compliance advice and product recommendations. Lewis is now looking forward to expanding his remit to a national scale, commenting: “I have always loved this industry. I cut

“Lewis’ exceptional ability to forge robust connections with customers and colleagues has been instrumental in his progression at Keylite. I look forward to offering my support to Lewis in his new remit and working with him to strengthen our offering to housebuilders across the UK.”

my teeth working at the British Board of Agrément (BBA) before discovering the Keystone Group and subsequently Keylite. “My previous role covered a large area and was very fast-paced, but I loved the challenge of looking after leading customers and showcasing my confidence in Keylite products. “There are so many opportunities working for Keylite; I love mentoring new members of the team and meeting up regularly to share experiences. Now I look forward to bringing my passion and enthusiasm to my new role and cultivating relationships with our housebuilder partners.” Lee Squelch, Keylite Regional Sales Director (GB), added: “I am thrilled to have Lewis stepping into the role of National Account Manager. Lewis’ exceptional ability to forge robust connections with customers and colleagues has been instrumental in his progression at Keylite. I look forward to offering my support to Lewis in his new remit and working with him to strengthen our offering to housebuilders across the UK.” For more information on Keylite and its expansive product range, visit www.keyliteroofwindows.com, call 01283 200 158 or email info@keyliteuk.com.

November 2023 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

CAREERS

NEW APPOINTMENTS

BRIAN MCDONALD NEW CEO OF FOREL UK AND IRELAND LTD

SENIOR ARCHITECTURAL SYSTEMS APPOINTS NEW NATIONAL KEY ACCOUNT MANAGER

Brian McDonald has assumed the role of Chief Executive Officer of Forel UK and Ireland Ltd.

FAY BIBI PROMOTED TO SPECIALIST ROLE Glazpart is delighted to announce that Fay Bibi has been promoted to the newly created role of Sales Manager Custom and Speciality Products. Fay has built a formidable career in the plastics manufacturing industry for more than 30 years which has included extensive experience and knowledge in specialist custom and bespoke mouldings. At Glazpart, Fay’s work on a portfolio of window components for locking, packing, fitting, toe and heeling, ventilating and assembling windows has improved and protected countless windows and doors during shipping, storage and installation. In addition to Fay’s substantial experience in product development, she has also looked after some of Glazpart’s top 100 UK customers and helped grow Glazpart’s account base in system houses, fabricators, installers and distribution sectors. On her new role Fay commented, “I’m pleased to continue my career development in a new role that will expand within all the sectors that Glazpart operates. I am looking forward to many exciting challenges ahead working closer with customers and colleagues to develop Glazpart’s product range.” Dean Bradley, Sales Director, Glazpart commented, “We are delighted that Fay will spearhead our specialist and bespoke products range. Fay’s experience in product and market development and expert knowledge will be invaluable as we continue our growth strategies across all sectors. Given her successful track record at Glazpart, I am sure that Fay will excel in this new and vital role.” www.glazpart.com

CAREERS & QUALIFICATIONS IN FENESTRATION

This is the wholly owned subsidiary of the Italian parent company that specialises in glass processing and double-glazed solutions. The brand has had a growing and successful presence in the UK & Irish markets for more than 30 years. Due to the growing success of Forel, the UK & Irish

branch was set up 2 years ago with a mission to offer unraveled support to its customers, whilst assisting with their business development by offering custom made solutions focused on productivity and performance. All of this is backed up by the UK based field engineering team, and a major warehousing development for original Forel spare parts based in Stansted, England. “I am thrilled to have joined the Forel team” commented Brian McDonald. “Forel is an extremely well-known brand in our market offering state-of-the-art technology with an attentive approach to after sales”.

“I am 100% committed to continuing our growth and presence in our local market whilst sharing the vision of our parent company which is based on resourcefulness, listening and acting on our customer needs”. With industry knowledge in all sectors of the fenestration industry Brian will further develop this philosophy of support and proactiveness in the market. For any enquiries or further information, the Forel UK team can be contacted at: support@uk.forelspa.com.

CAREERS

EMMEGI APPRENTICES STRENGTHEN THE TEAM The Emmegi (UK) engineering team has been given a major boost with the company’s two young apprentices Dan and Will successfully completing their four-year training programmes to become NVQ qualified Mechanical and Electrical Engineers. They are both now carrying out machine servicing and repairs independently and are already out visiting customers across the UK. Ian Latimer, Emmegi (UK)’s Managing Director, said: “Dan and Will are great apprenticeship success stories. They’ve done well at college and in the practical training they’ve received here. They particularly benefited from the fact that we gave our experienced engineers time and space to train them on jobs where they could learn and practice their skills. “The whole team here has been invested in their progress and they’ve been immersed in our positive work culture, so they have also learnt all those other important life skills such as time management and customer communication.

“One of the biggest strengths of Emmegi (UK) is the stability and vast experience of our team, but we do recognise that we need to invest in bringing on new talent as well. Dan and Will have proven that, done properly and with the right level of commitment on both sides, apprenticeships are a good way to do that.” The Emmegi (UK) team is arguably one of the most experienced in the UK machinery sector, with the sales team boasting a massive 100+ years’ industry experience between them, the servicing department boasting 150+ years, and the business management team an impressive 20+ Ian Latimer added: “Emmegi (UK) was established in 2010 and many of us, including Sales Managers Martin Linnell and Andrew Jones have been here since the very start. In terms of industry experience through, all the other key figures, such as Jim O’Connell, our Sales Manager in Ireland, Wayne Hunter, our Operations Manager, Giulia Furgeri, our Business Manager, Tracey O’Callaghan, our Service Administrator, and Craig Smith, our Spare Parts Manager have also spent the majority of their careers in machinery.

Senior Architectural Systems, the UK’s largest privately owned manufacturer of aluminium fenestration solutions, has strengthened its technical sales team with the appointment of Phil Guy to the new role of national key account manager. With 13 years industry experience, including over four years spent working as Senior’s technical sales manager for the North West, Phil will head up the leading manufacturer’s dedicated support service for fabricator and installer customers. In his new role, Phil will oversee Senior’s national project order book, working closely with the regionally based technical sales team to provide help with product selection, training and thermal calculations. As well as supporting installers and fabricators to successfully deliver current contracts, Phil will also play a key role in identifying future opportunities and will work alongside Senior’s national specification manager to help customers secure new work with the company’s extensive network of main contractor and architects. Senior’s managing director Mark Wadsworth commented: “I’d like to congratulate Phil Guy on this new role as our national key account manager. We’re proud of the practical, technical and sales support we offer, and building and maintaining positive relationships with all our customers is a top priority. I am delighted to have Phil on board and I’m sure that our customers will all benefit from the stronger technical sales team that we now have in place.” To find out more please visit www.seniorarchitectural.co.uk or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.

“That’s really important when it comes to understanding the market, building and strengthening relationships with our customers, and being able to share knowledge with newcomers to the business like Dan and Will. We’re already looking to repeat the apprenticeship programme and grow the team still further.” www.emmegi.com/en/home

www.glassnews.co.uk | November 2023

CAREERS & QUALIFICATIONS IN FENESTRATION CAREERS FAIRS

BUILDING OUR SKILLS GARNERS BACKING FROM INDUSTRY SUPPORTERS FOR ITS SERIES OF BESPOKE INDUSTRY CAREERS FAIRS

FENESTRATION, GLASS AND GLAZING – 50 CAREERS IN ONE DAY

Having announced its intention to launch a series of bespoke industry careers fairs in 2024, Building Our Skills - Making Fenestration, Glass and Glazing a Career of Choice has garnered backing from an impressive array of industry supporters. Launch partners for the initiative include many key industry names including Rehau, Schuco, GGF, Bohle, FIT Show, GQA Qualifications, Liniar, CNC Recycling, CORGI Fenestration and VEKA among many others. The aim of these fairs is to engage directly with the education sector and show school children aged 14 upwards the vast array of career opportunities that the sector can offer. In fact Building Our Skills is aiming to showcase 50 distinct careers at each of its fairs. Two pilot events are to be held in March 2024 as a part of National Careers Week in South Yorkshire at the Oakwell Stadium, home of Barnsley FC, and in Manchester at the Etihad Stadium, home of Manchester City Football Club. Building Our Skills is working in conjunction with the local authorities in South Yorkshire and Greater Manchester to bring these events to fruition. Advocates include Lyndsey Morgan and Helen Brown, Department for Works & Pensions ‘Support for Schools (S4S)’ Schools Advisers in South Yorkshire, who agree that the introduction of bespoke careers

fairs co-ordinated by Building Our Skills is a great idea. They say: “Having met with Building Our Skills at the FIT Show earlier this year, they helped to open our eyes to the breadth of career opportunities offered by the Fenestration, Glass and Glazing industry. People tend to associate the industry only with manufacturing and installation, but really there are so many more career pathways in the industry, from marketing, IT and customer services through to finance, sales, social media and much more. Building Our Skills’ idea to introduce a series of bespoke careers fairs is a great idea so that youngsters can find out more about what the industry is all about and hopefully be inspired to join it. In our roles we’re aiming to assist young people in choosing the right career path for them, and in so doing bring them into closer contact with real-life companies and industries so that they can make informed choices. This means that our aims are aligned with those of Building Our Skills, and we are delighted to be involved with these events.” Mark Handley, Building Our Skills’ Partnerships Manager adds: “Our aim is to show the industry to over 1,000 school children and their teachers over the course of the two events. If the two pilots are successful, these will become annual events enabling us to keep in touch with those who attend as they get closer to thinking about their careers. It is also our intention to expand the number of events into other areas of the country where we are working with other local education authorities”. For more information about the careers fairs and to complete an expression of interest form visit www.buildingourskills.co.uk or email us sayhello@buildingourskills.co.uk.

COLD CALLING

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter... “I have been reading quite a lot in the trade press about the Future Homes Standard, which appears to be what the new Building Regulations will be called from 2025. But I can’t find anything that tells me what the new U values and other elements will be. What do you know?” AN Retail Installer, Derbyshire The answer to your question is AN: nobody knows! Furthermore, despite a ton of stuff appearing in the business press over the past few months, including the wonderful industry bible that you and my other reader are now perusing feverishly, nobody, not even the government department responsible, has any idea (though we would hope that they’d at least have an inkling). I too have found myself bemused by the prevalence of references to Future Homes that pepper the press and digital media, but when I searched for details, especially about U values for windows, could find nothing. So I dug deeper and guess what: they haven’t been published yet, with the consultation period that always preempts the publication of revised Building Regulations, not even available, itself now running considerably later than its proposed June ’23 publication date. Many references to a U Value of 0.8 W/m2K are assumptions, based upon no more than idle speculation that such a value might follow that used by Passive House. Furthermore AN, the Future Homes Standard relates only to how new homes will be built from 2025 (though that is likely to be later too), has no reference to replacements whatsoever and is very unlikely to. That and other revelations were confirmed by a highly illustrious panel of our industry’s leading experts at the recent Glazing Summit. Once again I enjoyed this splendid event which of course was greatly enhanced this year by yours truly being included in one of the panel sessions. Though not, I must add, the one that involved the experts to whom I refer… VEKA’s Paul Kennington, Liniar’s Chris Armes, Chris Alderson from Edgetech

and Glazpart’s Dean Bradley were asked to clarify FHS and they confirmed what took me several weeks of head scratching and questioning to find out. These very learned men confirmed that the standard is only to dictate how new homes are to be constructed from 2025 (or most likely sometime later than that date, they agreed), with no concrete idea about the possible U values for windows and doors in the new regs. Furthermore, after 40 minutes of interrogation including much debate about triple glazing, the question was asked: What do you believe the U value will be for replacement windows after publication of FHS? 1.2 W/m2K was the unanimous response. And that was the nature of this year’s Glazing Summit AN, even though you didn’t ask. It posed many questions, speculated about the demise of our industry (with what turned out to be a handful of fabricators and installers going out of business during the past few years), with further headlined suggestions of doom only to then be neutralised by the organiser’s own stats. Despite my tone, I am not knocking. I understand the need for razzmatazz to get the punters through the door. But in these challenging and often dark times, I took pleasure in the survey of 2000 installers in which 71% thought they would see no to some growth in the ‘next year or two’. After the last couple of years and especially in the current market, I will take that thank you very much! Coupled with the experts’ prediction that U values for replacement windows will stay just as they are for at least the foreseeable future, the ‘no news’ outcome of this year’s Glazing Summit cheered me up no end.

* Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 35 years. His activities include manufacturing a full range of windows and doors in PVC-U and aluminium, an IGU facility, retailing and commercial contracting.

November 2023 | www.glassnews.co.uk

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