The UK’s Only Industry Newspaper FIT SHOW VISITORS GUIDE – PAGE 10
Who reads us? Window, Door, Roof Fabricators & Installers, IGU Manufacturers & all who are associated with glass & glazing.
DOORS & HARDWARE – PAGE 44
Leading patio door manufacturer PatioMaster will be exhibiting at the FIT Show 2013, showcasing its marketleading range of customdesigned inline sliding doors.
Issue 23 | February 2013
GLASS & GLASS PROCESSING – PAGE 60
Gloucester based aluminium fabricator CDW Systems Ltd saw sales of sliding doors and bi-folding doors notably increase in 2012, compared to 2011.
Orangery Solutions has seen an increase in triple roof glazing specifications with many architects and specifiers preferring to incorporate the highest levels of insulation for every day use.
Do the Last Quarter Figures Mean We’ve Turned the Corner asks FENSA 2012 ended with positive growth of +1.05% in the number of replacement window and door installation notifications for the last three months of the year compared to the same period in 2011, says FENSA.
This was the first quarter growth recorded since 2007 and might suggest 2013 will be a more positive year for the industry. However, the number of replacement windows and doors installed in domestic properties was down year-on-year by 2.9%.
Four months saw increased installations in 2012 compared to just one in 2011:
October and November were the only two consecutive months that saw increased installations recorded last year (+8.9% and +1.9% respectively) – and the total for the whole quarter was only dragged down by a disappointing performance in December (down 9.2%).
“FENSA is continuing to support the GGF’s campaign for reduced VAT on energy efficient replacement windows and doors,” comments FENSA Operations Director Chris Mayne. “This industry is still suffering from the economic downturn – though we will
• January 2012 +5.5% • July 2012
+4.3%
• October 2012 +8.9% • November 2012 +1.9%
look with interest to see whether installations pick up in January to give us all a good start to 2013.” FENSA is reporting on the total number of notifications of installations of replacement windows and doors in domestic properties in 2012.
FENSA will be publishing Quarterly Window and Doors Installation figures during 2013 to allow the industry to accurately assess where the market is at any given time. They will be used by our sister company the Glass and Glazing Federation (GGF)
to lobby government for support for our industry. 92.5% of all window installations are covered by FENSA according to DCLG (glazing CPS notifications to March 2012).
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February 2013 – MY Industry Newspaper
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Peter Kinze
It is with great sadness that VBH announces the passing of former managing director Peter Kinze in Germany on 15th January. He had been bravely battling his illness for three years.
Peter was one of the first to recognise the potential of the UK PVCu window and door market and opened a supply route to UK fabricators from the mid 1970s direct from Heinz Wagner GmbH in Cologne, Germany. He eventually persuaded the company to open a UK subsidiary and was instrumental in setting up Heinz Wagner (GB) Ltd, now known as VBH (GB) Ltd, with UK-based directors Graham Organ and Barry Amey in 1982. Peter subsequently moved to Kent and continued in the role of managing director until his retirement in 2005, when he and his wife, Melitta, returned to Cologne
January Winners! Sudoku: Mr J V Finch, Wellsborough Crossword: Peter Davies, Caewgan Spot The Difference: Adam West, Scunthorpe Eye Spy: Mike McFadden, Hendon, London
to be closer to their children and grandchildren. Peter’s experience was vast and he always found time to share his knowledge and anecdotes with colleagues and friends from across all sectors of the industry.
He kept in regular touch with VBH (GB) and visited the company shortly before Christmas, when he caught up with old faces and chatted to new members of the team. Peter was a kind and gentle man who will be sorely
missed by his many friends and peers throughout the industry, in the UK, Germany and beyond. Our thoughts are with Melitta, and the couple’s children, Uwe and Heike at this difficult time.
CONTENTS: 4
FIT Show Visitors Guide
72 Recruitment
14
Trade News
38
Doors & Hardware
77 Recycling
48
Ecobuild Preview
52
CE Marketing
54
Glass & Glass Processing
62
Product Showcase
64
Business News
66
Installer Exclusive!
68
Installer Focus
70
Commercial Projects
71
2013 Marketing Trends
75
Glass People
78 Horoscopes 79 Letters 80
Time Out!
81
The Thoughts of The Basman
82
Find A Supplier
Contact details:
Drawing commissioned by VBH Holding AG in 1997 charting the early days of the group.
Publisher & Owner: Christina Shaw E: christina@glassnews.co.uk Tel: 01302 246122 Mob: 07805 051322
Congratulations to all our winners! Good Luck in this months Time Out pages!
Editorial & Press Release Enquiries: Christina Shaw E: christina@glassnews.co.uk Tel: 01302 246122 Mob: 07805 051322 Graphic Design: hook-a-duck
Last months crossword solution
Sit down with a cuppa, relax & unwind with your very own industry newspaper!
February 2013 – MY Industry Newspaper
With thanks to our contributors: Fensa, VBH GB Ltd, Daniel Basden, Vast PR, Inside the Box Marketing, Grouphomesafe. Deadline for copy: 28th of each month glassnews™ is a registered Trademark.
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The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility. The paper we use is 100% recycled. Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.
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VISITORS GUIDE
The Telford International Centre | Telford 16 | 17 | 18 April 2013
THE FITTEST COMPOSITE DOOR
WIN AN IPAD 2 WITH
GLASS NEWS!
Visit us at the FIT Show Stand 1-412 for your chance to win this amazing prize! What a fantastic start to 2013! This Edition of Glass News is our biggest issue yet and we are set to have an amazing year ahead. Our circulation list is growing, with more and more people specifying Glass News as the publication they most like to read! To join in our success we are giving away an iPad 2, worth £329!! To win, all you have to do is fill in a short survey. Email me for your copy at
christina@glassnews.co.uk and upon completion, I’ll automatically put you into the free prize draw. We will be asking FIT Show visitors to fill in our survey, all of who will be entered into the competition - so make sure you don’t delay and either request your survey now, or come along and complete it on our stand. Visit us at Stand 1-412 for refreshments, a chat, a chance to win the iPad 2 and to pick up the latest copy of Glass News!
FIT, and the winner notified accordingly. Terms and conditions do apply. Visit our new website: www.glassnews.co.uk.
The competition results will be drawn and announced at
With a distinctly natural theme, Solidor will be exhibiting at the FIT Show at the main entrance of Hall 1, stand 01-100.
perfect platform for visitors to see for themselves who offers the best door, the most product options and the most customer focused approach.
The company promise to deliver a new colour for the show, along with launching a new lead generating, Recommended Installer network, yet another first in the composite door sector from Solidor.
A 17th colour will be launched at the show which is a closely guarded secret, but the launch of a Recommended Installer network and internet-based lead generation campaign should steal the show for Solidor. The stand will also feature products from sister company Nice Door Panels and hardware brand DorPro.
The very fact that Solidor is at the main entrance of the show is a clear representation of their leading position in the market in terms of product innovation, service and drive to offer the consumer a better composite door. The exhibition will be the
As part of the launch of the Recommended Installer campaign, Solidor have launched a new website at www.solidor.co.uk, which
A WARM WELCOME FOR EVERYONE AT THE FIT SHOW:
Anyone turning up before 10.30 – the event opens at 10.00 but the doors to the International Centre will be open at 9.00am – and showing their preregistration document will be warmly welcomed with the hot drink of their choice and a pastry, with the compliments of The FIT Show.
free entry to the event, free wi-fi and free business seminars, all of which are designed to make a visit to The FIT Show a stress-free, rewarding and profitable experience. “It could be the most profitable day you will have this year,” added Matthew.
The FIT Show will take place at The International Centre, Telford, on 16th, 17th and 18th April 2013. For more information including full details on how to register in advance for tickets please go to www.fitshow.co.uk.
The free coffee and Danish offer is in addition to free parking close to the Halls,
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STAND 1-100
Carl F Groupco spotlights
major brands at FIT Show
Carl F Groupco, the established window and door hardware supplier, will launch a new catalogue and showcase its range at the FIT Show. A major presence at the exhibition will be achieved with an 80 sq m purposebuilt stand which will display new additions to the range, industry innovations and complete working systems.
“We recognise that coming to an event such as The FIT Show takes quite an effort, even when there is such a comprehensive programme and exhibitor list,” said the event’s Matthew Glover. “So anyone already registered to attend and getting up with the larks can put the journey behind them and relax before they go to work. After all, there is a lot to see and do in 4 packed halls.”
Design door lock that was produced for Carl F Groupco and the Crimebeater range. The company’s new catalogue is a full colour, 228 page product directory which is double the size of Carl F Groupco’s previous customer reference source. Comprehensive data and new ranges are introduced
Leading hardware brands featured in Carl F Groupco’s catalogue include Cotswold Architectural, FUHR, Fullex, Greenwood, Hoppe, Maco, PN, Siegenia and Trojan. As a result, a comprehensive range of door and window hardware plus ventilation products, consumables and tools will be presented. Free tea or coffee and a pastry awaits early arrivers to The FIT Show if they have registered in advance to visit. Go to http://www.fitshow.co.uk/get-your-free-ticket.
February 2013 – MY Industry Newspaper
Gareth Mobley, managing director of Solidor Group comments: “We cannot wait for the show to open. It’s the perfect vehicle to show off our 2nd generation composite doors to customers old and new. We’ll also be launching another colour and also our Recommended Installer campaign - we never stand still!’ For information log on to www.solidor.co.uk, call 01782 847300 or follow them on twitter @solidorltd. Better still see them at the main entrance of Hall 1, stand 01100 of the FIT Show, April 16-18, 2013.
Turn up before 10.30 & it will be warmer still! The organisers of The FIT Show are offering an especially warm welcome to earlybird pre-registered visitors to the event by offering a free cup of coffee or tea and a Danish pastry on arrival.
is aimed at both the trade and the consumer. This new campaign is designed to list all Registered Installers, so consumers can find there nearest suppliers, based on postcode. The new website will also be harnessing the latest SEO techniques and a Pay Per Click (PPC) campaign, to generate free leads for customers.
Latest product lines on show will include the XL multipoint Secured by
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in the catalogue which is available via online registration at www. carlfgroupco.co.uk. Carl F Groupco will exhibit on stand 2-340 at the 2013 FIT Show.
STAND 2-340
February 2013 – MY Industry Newspaper
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VISITORS GUIDE
The Telford International Centre | Telford 16 | 17 | 18 April 2013
BARRIER LAUNCH MORE NEW PRODUCTS AT FIT SHOW Specialist architectural hardware supplier, Barrier Components Ltd., are to launch a number of new products at this years inaugural FIT (Fabricator Installer Trade) Show, to be held at the Telford Exhibition Centre in April.
The company, now in its 26th year of trading, are to exhibit new Sliding and Pivoting Door Systems, and new Anti Finger Trap system for commercial doors and will be offering a special show deal on Endurashield protection for which they have new UK rights. See them on stand 1-185. For further information contact the Barrier Components Technical Team on 01708 891515, sales@ barrier-components.co.uk or visit their new website at www. barrier-components.co.uk. STAND 1-185
Fabricator and FIT Show exhibitor Conservatory Outlet has shown its support for the exhibition’s Gala Dinner by reserving fifty places at the event – the largest booking made by any one company. All five tables have already been filled by delegates from the Conservatory Outlet Network of Dealers who will be the guests of their supplier at the black tie event on Wednesday 17th April. Comedian Ed Byrne, a live band and a giant scalextric track all promise to make the Gala Dinner an unforgettable occasion. Among the guests of Conservatory Outlet will be Nick Trigg, of Mid Wales Windows & Conservatories, who has been shortlisted for the Sales Professional of the Year Award which will be announced during the Gala Dinner, along with the winners of the Master Fitter Competition. Nick will be accompanied by owners, directors and employees from the likes of Mitchell Glass, Clearview Home Improvements, West Yorkshire Windows and Hazlemere Window Company, to name but a few of the Conservatory Outlet Dealers that will be represented. “With FIT Show being held at the same time of year as our annual Dealer Conference would have been, we decided to invite all our customers to Telford to visit the show and join us at the Gala Dinner, said Greg Kane, sales director at Conservatory Outlet. The FIT Show will have the same ingredients as our annual conference: business during the day on stand 1-175 where we will launch a new and exclusive range of products to our dealers, and pleasure at the Gala Dinner which we are attending in force.”
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February 2013 – MY Industry Newspaper
Conservatory Outlet’s 48sqm stand will also offer installers an insight into the Conservatory Outlet Network and the support that they would receive if they chose to become a Conservatory Outlet Dealer. Greg Kane continued: “With network coverage currently at more than two thirds of the UK per capita and a ‘one dealer per area policy’, we are working hard in the build-up to the show to make contact with installers trading in as yet unoccupied areas who would really benefit from what we offer.” Tel: 01924 434416 www.conservatoryoutletdealers.co.uk.
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STAND 1-175
VISITORS GUIDE
The Telford International Centre | Telford 16 | 17 | 18 April 2013
FIT SHOW IS KEY
FOR UNIVERSAL
Leading bending specialist, Universal Arches, will be exhibiting at the FIT Show, hall 1, stand 01-130 as the sole dedicated arching company and will be offering visitors to the show an opportunity to win the latest generation iPad Mini.
Universal Arches and Solidor are sponsoring the lanyards that hold the visitor badges on to which a Mila key will be attached, of which three each day will open the arched composite door on the Universal stand. The
three winners each day will then be entered into a prize draw on the last day for a chance to win the latest generation iPad Mini.
As the UK’s leading bending specialist and the only dedicated one representing the sector at the show, Universal will be displaying a wide range of fully welded shaped frames, including a number of foiled and coloured finishes. There will be a foiled, circular pivot window, gable frames, arched frame and arched
door on display, along with a shaped frame from the latest Residence 9 profile. Leon Day, managing director of Universal Arches, comments: “We are delighted to be at the show, something I have fully backed since day 1. We’ll be proud to represent the sector with some high quality products and look forward to seeing the visitors attempt to open the door.” Visit them at the FIT Show, hall 1, stand 01-130 and see whether you have a lucky key for a chance to win a latest generation iPad Mini. Alternatively, for further information on Universal Arches log on to www. universalarches.com, call the sales office on 01744 612844 or follow them on Twitter @universalarches. STAND 1-130
JASON WOOTTON JOINS THE FIT SHOW FIT Events Ltd, organisers of The FIT Show, has announced the appointment of Jason Wootton as Sales Director. A board appointment, Jason comes with an impressive career in the window, door and conservatory industry behind him, in addition to experience in other building and construction related sectors. Jason, who includes Angian and Veka in his experience portfolio, has previously been fully immersed in the supply chains of all sectors of the window, door and conservatory market, in both the domestic and public sectors including housebuilding.
“Jason has quickly shown the passion that Paul (Godwin) and I have for the industry and he also has a broader experience that will be useful when we consider the future,” he added. “The FIT Show continues to be run by people involved in the industry, who understand and care about it.” The FIT Show will take place at The Telford International Centre, Telford, on 16th, 17th and 18th April 2013. For more information including full details on how to exhibit and to register for tickets please go to www.fitshow.co.uk.
“This is an excellent opportunity,” said Jason. “ I am able to use the experience I have gained in an industry I thoroughly enjoy but in a completely unique way. The FIT Show has been a great success so far and I have joined at the most intensive time for the team as we approach April. I am very excited to be part of the team.” “The search for someone that shares the commitment to the glass and glazing industry that we have at FIT Events has been a thorough process,” said the company’s chairman Matthew Glover.
February 2013 – MY Industry Newspaper
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VISITORS GUIDE
LEARN HOW TO CONVERT 8 OUT OF 10 LEADS AT THE FIT THEATRE! The FIT Theatre located in Hall 4 at The FIT Show will be a very special feature and promises to be one of its most memorable elements. The programme for The FIT Theatre has been carefully chosen for the power and impact of the subjects chosen and the ability of the speakers to engage with and entertain their audience. Held in Open Forum there are no walls and no barriers to the Theatre or the presentations, providing visitors with a memorable and thoroughly informative series of snappy half hour sessions each day from noon. Featuring speakers and presentations in a programme that is designed to engage and inform and involve, visitors will be encouraged to actively take part in the presentations. In keeping with The FIT Show philosophy of providing the most profitable day out you will spend this year all presentations made in The FIT Theatre are designed to ensure visitors have something to take away and apply in their businesses immediately. And they are completely free of charge too!
Expert Speakers Sales guru Paul Clifton is one of the stars of the show promising to help get visitors into the elite league of sales people that convert more than 60% of their leads with a few simple, easy to apply tips. His presentation “What Master Salesmen Know That Average Salesmen Don’t”, also the title of his book, will show how he converts 8 out of 10 leads and at higher margins too.
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Paul Clifton will tell visitors how he converts 8 out of 10 leads and at higher margins in The FIT Theatre at The FIT Show in April.
At the other end of the process charted building surveyor, expert witness, writer and pundit Rod Appleyard will give tips on the crucial element of getting paid when the customer becomes reluctant to part with their cash, a problem that every installer has faced at one time or another. And when you have watched those lavish TV commercials from the big retailers have you ever wondered about advertising your own business on television? It may not be such an exotic idea says media specialist Jonny Kidd, an expert in putting together TV campaigns for home improvement companies and another star presenter in The FIT Theatre.
The Telford International Centre | Telford 16 | 17 | 18 April 2013
KAT’S ON SHOW KAT UK will be exhibiting at the FIT Show in Hall 1, stand 01-02 and promise to add a level of theatre and entertainment to the show, along with displaying a selection from their wide range of bespoke window and door systems in PVCu, aluminium and timber. With the glazing industry having been lacking in a dedicated trade show in recent years, the opportunity for KAT UK to exhibit is an important one for the company. For some, trade shows are about products, for others it’s about entertainment, yet for KAT they will be looking to offer visitors a unique and
multi-faceted experience. This will not just be another stand with windows on it the company promises! In recent months, KAT UK has enhanced its range of PVCu vertical sliding sash windows, while their aluminium division has continued to grow as the demand for high quality bi-folding doors continues. The acquisition of Joinerman in 2012 now means that the company is unique in that they can offer specialist windows and doors in PVCu, aluminium and timber, all manufactured in the UK. Jim Kelleher, sales and marketing manager for KAT UK comments: “We’re
really looking forward to the show and bringing some real visitor interaction and entertainment to our stand.” “We will of course be showcasing some of our exciting new products, but we also want to emphasise who we are as a brand and what we represent with a little bit of fun!”
For further information call 01625 439666, e-mail sales@ katuk.co.uk, log on to www. katuk.co.uk, or follow them on twitter @KATUK_1998. The company will be exhibiting at the FIT Show in Hall 1, stand 01-02. STAND 1-02
SIERRA IS FIT & RARING TO GO
Join the UK’s leading PVC-U windows & doors fabricator at FIT Show 2013 With over 80% of its customer base already reaping the benefits of its customer portal, Sierra will be giving visitors to FIT Show 2013 the opportunity to trial the information centre and see how they too can gain the competitive edge.
including on-line order tracking. With quote and order forms available for download, product updates and technical data received at the click of a mouse, the service has received high praise from those quick to take advantage of the service.
Loaded with ‘real time’ detail, the customer portal is refreshed every eight minutes and offers customers 24/7 access to their account information,
“Customer service is top of our agenda, as a company that prides itself on customisation it is only natural that we underpin this ability to meet customer
Look at for more details of The FIT Theatre programme over coming weeks! The FIT Show will take place at The International Centre, Telford, on 16th, 17th and 18th April 2013. For more information including full details on how to register in advance for tickets please go to www.fitshow.co.uk.
February 2013 – MY Industry Newspaper
demands with high quality customer support, and the portal is just one of the ways in which Sierra is doing this,” said Adrian Harlock, Sierra’s general manager. “We carried out a customer survey at the end of last year which revealed a number of surprises but it was a worthwhile exercise. Customer service and customer satisfaction have always been the key drivers behind a successful business, we all recognise that, but never before has it been so critical. Competition is fierce, not just from traditional installers but we’re seeing more and more businesses diversifying, offering window, door and conservatory installation alongside their ‘bread and butter’ service. “So it is even more encouraging to see that so many of our customers are getting on board with our new initiatives and are even making suggestions to improve usability and the type of information available. We made big investments into product and service levels in 2012 and this has put us in the best possible position for providing greater customer support,
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at a time when they need it most, and that’s why we’re going to FIT 2013.” Alongside the customer portal Sierra will be showing a number of products from its extensive range. With colours and finishes such as Gale Grey and Irish Oak proving to be increasingly popular, as proven by the results of the 2012 survey, Sierra will also be exhibiting its colour palette. “All our ranges of windows and doors offer a lot of scope for tailoring to individual taste and budget, whether it's colour, finish, design, or hardware. The wide selection of choice gives our installers a myriad of selling opportunities. So why not come and join us on stand 1-365, let us talk you through the customer portal, take a look at the products, meet the team and see how Sierra can give you the advantage in 2013,” finished Adrian. For more information on Sierra, its product range and installer support programme visit www.sierrawindows. co.uk or call 0808 178 3455. STAND 1-365
February 2013 – MY Industry Newspaper
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VISITORS GUIDE
NUMBER ONE PATIO DOOR SPECIALIST AT FIT 2013 Leading patio door manufacturer PatioMaster will be exhibiting at the FIT Show 2013, showcasing its marketleading range of custom-designed inline sliding doors. Visitors to stand 2-04 will have the opportunity to meet PatioMaster dealers to find out more about the national network and will be able to see first hand why PatioMaster is the number one brand in the market. The PatioMaster range offers fabricators and installers a complete proven package of design choice, advanced security features and energy efficiency accreditations, in patio doors that are easy to fabricate, install and operate, all supported by a network of 11 regional manufacturers offering national coverage. Whether it’s for a conservatory, a summerhouse or to act as an internal room divider, Patiomaster’s custom-built doors are available in two, three and four pane designs, with the option of a chamfered or sculptured sash design to best match the customers’ windows. With further design freedom in a choice of 19 colours and finishes, the doors are extensively customisable, while specially designed security features ensure that safety isn’t sacrificed for aesthetics. Chris Jones, National Sales Manager for Patiomaster, said: “The FIT show 2013 will be the perfect opportunity to share our inline sliding range with everyone who is passionate about the glazing industry, under one roof.” “On the stand, installers will see how, no matter what region of the country they operate in, the Patiomaster manufacturer network can offer that ‘local’ service to national standards.” “This means that wherever the customer happens to be – from East Kilbride in Scotland and Kidderminster in Worcestershire, right down to Paignton in Devon and Lowestoft in Suffolk – they can take advantage of Patiomaster’s expertise with ease.” For more information, please visit the Patiomaster website at www.patiomaster.co.uk or call 0808 178 3370. STAND 2-04
The Telford International Centre | Telford 16 | 17 | 18 April 2013
Safedoors launches new door styles, hardware & glass at FIT Show Safedoors is adding to its range of high performance GRP composite doors with the launch of two new doors at the FIT Show, 16th to 18th April at Telford International Centre. The two new tongue and groove style doors, the Newmarket and the Chepstow, will be unveiled on stand 2-012.
The Newmarket Evocative of European style, the Newmarket is the ‘cool’ new door on the block. Ultra-modern, this design combines symmetry with simplicity. With either clear or obscure glass, and available in a variety of colours and wood effect finishes, including solid black and antique oak, the Newmarket is ideal for houses or flats alike.
The Chepstow Incorporating a large glazed unit, creating a light, welcoming approach, the Chepstow is more traditional, replicating a timber tongue and groove door. This style is often used as a back door but it would also make a perfect entrance to a cottage or rural retreat. Available in a mix of bold yet complementary colours and wood grain finishes, the Chepstow has seven glass
options with either red, blue, green or black accents. In addition to the two new door styles Safedoors has also extended its range to include two new glazing options; Zinc Art Simplicity and Brass Art Clarity, as well as introducing a sleek Ponytail knocker. A new literature suite is also available from Safedoors to support the extended range and new additions to the glass and hardware options; including a product brochure aimed at the homeowner, and a technical brochure to support fabricators, installers and builders merchant stockists. A new price list is also available. Adrian Wyatt, Safedoors sales manager said: “With an increased installed value, this growing trend toward composite doors marks a new era for our stockists and installers. With increased market share forecast in 2014 and 2015, across both new build and home improvement markets, GRP composite doors are ontrack to dominate the sector. Add to this the CPA forecast of 6% growth in 2013 for the private house building market and we are pleased to be offering our customers more choice, giving them the competitive edge.”
“The Newmarket and Chepstow open the door to new markets, appealing to a wider audience and a variety of tastes and demographics. So why not come see us on stand 2-012 at the FIT Show, get a closer look at our new styles and talk to the team about making the most of the opportunities available,” finished Adrian. Follow us for updates and news ahead of the FIT Show @safedoorsUK. Safedoors is the retail brand offered by the UK’s original composite door manufacturer, Permadoor,
and is part of the Epwin Group. The company offers eight A rated door styles, with the balance of the range having a very effective B rating, achieved despite the enhanced amount of glass incorporated into those designs. www.safedoors.co.uk
STAND 2-012
Think You Know Us?
Find out what the new Edgetech can do for you at the FIT show stand 1-350
Edgetech, a Quanex company, is preparing to give visitors to the FIT Show a real experience as it uses the exhibition to launch several new products as well as showcasing its cost effective and high performance Super Spacer warm edge technology. With an impressive stand incorporating interactive visitor areas already in production, the show looks set to be the perfect platform for Edgetech to show the
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February 2013 – MY Industry Newspaper
industry what it now offers to make it the perfect IGU solutions partner. Andy Jones, Edgetech’s Managing Director comments: “Edgetech only ever exhibits at shows when we have something new to show and as such, this year the FIT show will be something special. 2013 signifies a year of change for our business as for the first time, we have a strategic multi-channel distribution chain with multiple products
– all designed to make our customers’ lives easier with a one stop shop approach. Having signed a distribution deal with Bostik, we can now offer customers entire high performance manufacturing solutions including spacers and sealants. But that’s not all. Without giving too much
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away, a brand new product will be unveiled at the show – but you’ll have to come to stand 1-350 to see it for yourself!” For more information on Edgetech’s range of Warm Edge Technology, call 08700 566844 or visit www.edgetechig.co.uk. STAND 1-350
February 2013 – MY Industry Newspaper
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VISITORS GUIDE
The Telford International Centre | Telford 16 | 17 | 18 April 2013
Network VEKA & VEKA
Recycling to go FIT
Industry-leading trade association Network VEKA will be attending the FIT Show in April alongside VEKA Recycling.
Located in Hall 1, Stand 1-325, members organisation Network VEKA will be looking to attract new installers to their evergrowing membership at the event, as MD John Ogilvie explains: “Comprising of the very best VEKA window, door and conservatory installers and fabricators in the UK, we see the FIT Show as the ideal place to connect with potential new members, as well as a great opportunity to catch up with existing members who are visiting the show.
“There is no other show in the UK with such a targeted relevant audience as the FIT Show, and nothing compares with the opportunity it gives you to discuss what your business can offer someone face-to-face.
“We will be promoting Assure – our authorised Competent Person Scheme. Since the self-certification requirements changed in June 2012, installers can now join Assure and self-certify their installations, instead of having to get Building Regulations approval for each individual installation. “We will also be highlighting the many benefits of Network VEKA membership to visitors, including access
John Ogilvie.
to sales leads, Marketing Support, our renowned Insurance-Backed Guarantee and so much more. Visitors to the show will also be introduced to the exclusive, soon-to-be launched 'Network VEKA Tools'. This exciting initiative is aimed at helping members maximise their marketing opportunities via state-ofthe-art web tools. “Come along to one of the demonstrations and see for yourself how it works.”
MD Tony Cattini (front) and Simon Scholes, Business Administration Manager,
Also to be unveiled at the FIT Show, will be some exciting news from VEKA Recycling. Occupying the same stand, the pioneering organisation celebrated a momentous end to 2012, as MD Tony Cattini says: “2012 saw us ending the year with the largest tonnage recycled by our UK plant in our six year history. It also saw an investment of 8million Euros in our French recycling plant, VEKA Recyclage.
“As part of the wider VEKA UK Group, we continue to invest in the PVC-U window industry. This includes the installation of a new extrusion line to produce recycled pellets for VEKA plc's Infinity profile, three new collection vehicles on the road and improvements to our recycling facility in Kent, which has allowed us to create 10 new jobs. “VEKA Recycling accepts old frames and manufacturing off-cuts of any brand - not just VEKA, so make sure you visit us at the FIT Show to hear about the upcoming developments from VEKA Recycling.” Both Network VEKA and VEKA Recycling are part of the wider VEKA UK Group, not only the industry's most powerful force but also the UK's largest manufacturer of PVC-U profile. Tel: 01282 473170 www.networkveka.co.uk STAND 1-325
THE SCORES ARE ON SOLIDOR DOORS AT THE MASTER FITTER CHALLENGE The eight fitting teams competing in the finals of The Master Fitter Challenge at The FIT Show on April 16th and 17th, will all be tested on composite door sets supplied by Solidor, one of the UK’s leading composite door manufacturers. Solidor products will be used in two of the four challenges facing the finalists, including the compulsory Fault Rectification challenge and the Door Fitting Challenge, both of which are key disciplines for all professional installers, but which are often the source of so many call-backs. It was the desire to raise standards that compelled Gareth Mobley, Managing Director of Solidor, to get involved with the Master Fitter Challenge as a sponsor and to have the opportunity to have his company’s doors used to test the teams: “At Solidor we constantly strive to improve the quality of our products and especially the precision and appearance of the finished product,” said Gareth. “The components used, such as the hardware, are crucial to the operation of the doors. We can control all of this but then it is down to the quality of the installation. Backing The Master Fitter Challenge is a great way to give our support to raising installation standards,” added Gareth. Gareth also understands that the competition offers an excellent opportunity for Solidor products to be shown at their best: “Quite literally our products will be performing on stage so we will make sure they look their very best, in the latest colours,” smiled Gareth. The Finals of The Master Fitter Challenge will take place on the first two days of The FIT Show, which will be held at The Telford International Centre, Telford, on 16th, 17th and 18th April 2013. The Winner, who will receive a first prize of £5,000, will be announced at The Gala Dinner on the evening of Wednesday 17th April. For more information please go to www.fitshow.co.uk.
Solidor doors will be used extensively in this year’s Master Fitter Challenge at The FIT Show.
SO MUCH TO SEE & DO AT THE FIT SHOW WHY NOT STAY LONGER? ROOMS FROM £35 The FIT Show is the biggest event to take place for the window, door and conservatory industries for years and with as many as 150 exhibitors, the FIT for Business seminars, the live inclusive presentations at The FIT Theatre and so much more to squeeze in, it makes great sense to stay for two or even three days. There’s plenty to do in the evenings too with The FIT Show party at the end of the first day and on the Wednesday evening there’s the magnificent Gala Dinner with more than 700 guests already attending. Comedian Ed Byrne provides the star entertainment and with prizes totalling £20,000 being dished out there’s even more reason to stop over.
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So why not choose a hotel room and stay over for two or even three days at The FIT Show? There are thousands of rooms to choose from in and around Telford, with prices from less than £35 per night. Details are available on The FIT Show web site (www.fitshow.co.uk/travelaccommodation) through the online easy booking facility. But don’t delay: as with everything to do with The FIT Show accommodation is being taken up rapidly and running out fast. The FIT Show will take place at The International Centre, Telford, on 16th, 17th and 18th April 2013. For more information including full details on how to register in advance for tickets please go to www.fitshow.co.uk.
February 2013 – MY Industry Newspaper
Spend longer at The FIT Show with accommodation from less than £35 per night www.fitshow.co.uk/travelaccommodation.
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VISITORS GUIDE
The Telford International Centre | Telford 16 | 17 | 18 April 2013
FEBRUARY 2013
The FIT Show – Master Fitter Challenge 2013 The Ultimate test for Window, Door and Conservatory Installers has been launched to be held at the FIT Show exhibition in 2013. The FIT Show, to be held at the Telford International Centre on the 16th – 18th April 2013 is about the people in the front line – those that sell, make and fit windows, doors and conservatories. And
Dianne Smith Associates
Apprentices at Coalville Glass Having qualified most of the workforce through NVQ level 2 and 3 for over 8 years now, Dianne Smith Associates Ltd, see new Apprentices at Coalville Glass as a natural and welcome progression. Coalville Glass MD Ray Whitehorn says: “We’re a family run business and this dictates the ethos that runs throughout our business, we are concerned with generations here, not just the present. Apprentices are a great way of investing in the future, we expect great things of them.” Coalville Glass Director Deborah Whitehorn keeps a watchful and guiding eye over all the Apprentices progress and development. “It is a major commitment to take on a large number of youngsters, but we will feel it is the best way forward for our future.” DSA Directors Dianne and David are naturally delighted and are pleased to see the recent massive investment made in terms of staff and plant are paying off for Coalville Glass.
in the ultimate test of the skills, commitment and sheer pride of Britain’s installers, The FIT Show is introducing The MASTER FITTER CHALLENGE, managed by GQA Qualifications and in association with FENSA, with cash prizes totalling £10,000! Entrants will go through a series of tough examinations carried out by the GQA team, with 8 finalists
chosen to compete in a series of LIVE installation challenges on a specially constructed pavilion at The FIT Show next April. Do you have a candidate or a client that would fit the bill? Do you have a potential Master Fitter working with you right now? For further information visit: http://www. fitshow.co.uk/news/the-fit-showmaster-fitter-challenge-10000-in-
cash-prizes-the-ultimate-test-forwindow-door-and-conservatoryinstallers/2012/11/. To enter the Master Fitter Challenge visit: www.fitshow.co.uk/master-fitterchallenge. If you would like to discuss the Master Fitter Challenge further then please contact Sean Hayes at GQA 01142 720033 / sean@ gqaqualifications.com.
What are Minimum Technical Competencies? Required by Competent Person Scheme Operators and also detailed within PAS2030: 2012 'Improving the energy efficiency of existing buildings. Specification of installation process, process management and services provision', the Minimum Technical Competencies were developed by representatives of Competent
Person Schemes and membership bodies operating within the fenestration sector in conjunction with GQA, Proskills and the Department of Communities and Local Government (DCLG). This group used the existing National Occupational Standard (NOS) and GQA developed QCF qualifications
Q Card gives Kestrel Installers the Competitive Edge A year after Kestrel launched its Q Card scheme; one registered installer has explained the benefits it is bringing to his business. The leading PVC-U and PVC-UE building products manufacturer helps its installers achieve the GQA NVQ 2 Level 2 Certificate in Domestic Fascia, Soffit and Bargeboard Installation, awarding them the Q Card on completion. Mark Billington of Blackrod near Bolton believes that
the scheme has already given his business the edge over other roofline installers. Mark, of Billington & Son Roofing Services, is among approximately 220 people who have passed Kestrel’s Q Card scheme over the last 12 months. Kestrel awarded its first Q Card in August 2011with the aim of helping to drive standards in the industry and ensure Kestrel registered installers offer the best quality work. The qualification, accredited by the
to devise appropriate minimum requirements for installers and surveyors involved in the installation of windows and external doors. GQA Qualifications meet the requirements of the MTCs and holding a Q-Card is the beginning of the journey in terms of updating and recognition of ongoing skill and competence.
Glassolutions wins G12 ‘Company of the Year Award’ Glassolutions (formerly Solaglas) has been a GQA Approved Centre for over 14 years.
GQA and delivered by Neil Whitfield Training (NWT), is valued at £1,500 per person but is free for Kestrel registered installers. Assessed on the job, those passing the course can also offer an extended 35 year guarantee on Kestrel’s calcium organic white product range.
As a GQA Centre it has provided quality training, assessment and verification services to essential workers, leading to national vocational qualifications (NVQ’s). The Centre is managed by Simon Saffin, Glassolutions Sustainability & Environmental Manager.
assessing Fabricators, Glaziers, Installers and Processors as part of their commitment to the continual development of its workforce. Simon Saffin the approved Centre Co-ordinator and Glassolutions Sustainability & Environmental Manager explaining the NVQ process to a potential candidate from its Coventry manufacturing plant.
The company has adapted and changed over the years to innovate and meet the needs of the national qualification standards and sector in terms of products and services, particularly in Centre terms, for those involved in manufacturing and installation. Glassolutions have for many years used GQA qualifications as the basis of training and
Tel: 0114 2720033 | Fax: 0114 2768466 Web: www.gqaqualifications.com | Email: marketing@gqaqualifications.com GQA Qualifications Unit 1, 12 O'clock Court, Attercliffe Road, Sheffield S4 7WW February 2013 – MY Industry Newspaper
For more information on the MTCs contact GQA on 01142 720033 / info@gqaqualifications. com, or alternatively speak to your Competent Person Scheme Operator. The MTCs are available from: http://www.gqaqualifications. com/competence-cards/.
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Visit Us: Hall 2 – Stand 185
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TRADE NEWS
EUROCELL BRANCHES BECOME LEADING LIGHT IN ROOFLIGHTS Available to order in all Eurocell branches, the rooflights range provides customers with an effective method of maximising natural light inside buildings – one of the best ways of saving energy and reducing carbon footprints. Fully compatible with all common flat roof waterproofing systems and can be used on new or refurbishment projects and an ‘all thermoplastic construction’ means that the rooflights have a high resistance to impact and weathering, along with long-term low maintenance properties. The extruded white PVC-U kerb can be fitted directly to the roof deck for ease of installation. The rooflights are formed from enhanced UV protected polycarbonate with vented air spaces that help achieve a U value of 1.8W/m²K, to satisfy Part L requirements. They are offered with either fixed, worm-gear or hit and miss openings. The four part tamper-resistant fixings provide building owners with a safe, secure installation. Eurocell rooflights have a robust wall thickness to ensure overall strength, whilst a weather seal on all opening rooflights maintains weather tightness. A special ‘key’ finish to the PVC-U kerb assists adhesion of the roof membrane and the PVC-U kerb is torch–on system friendly.
Eurocell has unveiled a range of market-leading rooflights that increase the comfort of buildings and are fully compliant with Building Regulations Part L (Conservation of fuel and power).
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Chris Coxon, Head of Marketing at Eurocell, said: “We expect our new rooflight range to open up a number of market opportunities for our branch customers. Being a tough, Building Regulations-compliant solution means that customers can have confidence that they will perform over the long-term.” The new range should create sales opportunities for Eurocell branch customers in a wide range of sectors. In housing,
February 2013 – MY Industry Newspaper
rooflights are increasingly being used on flat-roof extensions, and hallways as an additional feature to increase comfort. In Education, Building Bulletin 90: Lighting Design for Schools offers specific guidance on natural lighting and rooflights. It recommends that during daylight hours, natural lighting should be the main source of illumination. The ability of Eurocell rooflights to increase natural light levels inside all buildings means that they are particularly suitable for communal spaces in corridors, atriums and reception areas within both the public and private sector. They are commonly used in buildings with IT equipment as the glare from windows can make it difficult to read PC screens. Products can be delivered in two parts for easy handling and more efficient installation. Eurocell Building Plastics branches offer a range of more than 4,000 quality building plastics products. This includes PVC-U roofline, rainwater systems, interior skirting and cladding products, along with window finishing trims, doors, conservatories, and hand tools. Adding rooflights to the range extends the one-stop-shop offer for customers. With 125+ Eurocell Building Plastics branches nationally, the network has become an essential destination for high quality, excellent service and value for money with both trade and DIY customers, with FREE delivery in 24 hours available*. Rooflights can be ordered over the trade counter in Eurocell branches, or by calling 08000 77 88 88. For more information on the rooflights range, visit: www.eurocell.co.uk/rooflights. *On orders over £100. Mainland UK only.
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February 2013 – MY Industry Newspaper
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TRADE NEWS
Leeds United sponsorship
gives premiership support for MAX6MUM SECURITY installers
UAP Limited, leading locksmith and security hardware supplier, is winning premiership class coverage for its MAX6MUM SECURITY products through sponsorship of Leeds United’s south stand, reaching more consumers and benefitting installers selling the range. The deal gives MAX6MUM SECURITY, the affordable high-security guaranteed door hardware brand for homeowners, unplayable levels of coverage on television broadcast around the world. This helps MAX6MUM SECURITY installers stay top of the league. UAP combined a passion for the beautiful game with
business when the locksmith and security hardware supplier sponsored the south stand at Elland Road, Leeds United’s home ground, at the start of the season. David Jennings, md for UAP Limited says: “I’m a life-long Leeds fan, so it’s fantastic to be working with them. Teaming up with Leeds is just part of the bigger plan for growing the MAX6MUM SECURITY brand, with wide ranging support for our customers including marketing materials and promotions to help installers.” All of this can be seen at the FIT Show on stand 2-110. Tel: 0161 796 7268 www.uapcorporate.com
Britain must build its way out of recession
CCS finance helps FCD add £75,000 per month to sales
Ministers must find more ways to stimulate construction to boost economic growth and tackle the housing crisis, according to the Federation of Master Builders (FMB), as the latest ONS GDP data showed output in the sector rose by just 0.3 per cent in the final months of 2012.
Since Frames Conservatories Direct (FCD) started using Consumer Credit Solutions (CCS) to provide credit finance packages their finance sales have increased by 400%. Adrian Lewis, Managing Director of FCD, explains how CCS soft sell, low interest finance has helped increase sales.
While the UK economy as a whole shrank by 0.3 per cent, there was a small increase in construction output. This follows a fall of 2.5 per cent between Q2 and Q3 of 2012, which as a whole was a bleak one for construction. Brian Berry, Chief Executive of the FMB, said: “It is clear from the Deputy Prime Minister’s recent comments that Government now realises the wider economic benefits that capital investment via construction can bring, however it must do more to unleash the potential in our industry by pulling the right levers.” Berry continued: “Our members are ready to help Britain build its way back to growth, in the process helping meet the spiraling housing crisis and improving energy efficiency in homes and businesses. But we can’t do this alone. Government must meet construction firms halfway, and find imaginative new ways of increasing activity in the sector, particularly for small, local builders who may not immediately benefit from major infrastructure investment.” Berry added: “For example, the Treasury could incentivise domestic energy-efficiency improvements with a reduction in VAT on such work to 5 per cent – home owners would then be more likely to improve insulation, fit high-performance glazing and more efficient boilers.”
“Until a couple of years ago we didn’t offer finance,” says Adrian, “but our customers started asking for it and we were in danger of losing out to our competitors. We met CCS, liked their products and their approach and we haven’t looked back. Using CCS has definitely helped us close bigger deals and achieve our sales targets. We’ve grown from £25,000 a month in finance sales to £100,000 a month.” “We now advertise that we offer finance,” continues
Adrian, “and include it in our presentations as many customers don’t like to ask, but will take it up if offered.” We use ‘Buy Now Pay Later’, ‘Cash Option Finance’ and interest free credit, “with “Buy Now Pay Later” the most popular. Customers have 12 months to pay off the full amount in one go or they can then take out a finance option. Even when they have the money many customers choose the finance options, preferring to hold on to their savings. Using CCS means our customers can buy when they want to, without having to negotiate with unwilling lenders.” To learn more about Frames Conservatories Direct visit www.fcd-home.co.uk, and to learn more about how CCS can help your business grow go to www. creditsolutionsgroup.co.uk.
Berry concluded: “Ministers and local authorities must also urgently look at bringing new housing online, by freeing up additional land for development and refurbishing empty or derelict stock. Easing planning red tape and pushing investment through the new Business Bank will help smaller construction companies begin to start providing the 250,000 new homes Britain needs every year to just to keep pace with demand.” This week the FMB’s latest State of Trade Survey (Download, PDF 313 KB) results indicated that many firms feared they may have to introduce price rises as overheads continue to eat into profit margins, and around 30 per cent of those surveyed said it was likely they may have to lay-off workers in 2013.
A recent installation by Frames Conservatories Direct.
D&G’s Autumn PVC-U Window, Door & Conservatory Industry
(UK & Republic of Ireland) MARKETS & FORECASTS 2015: available now Just released in time for companies’ New Year budgeting and planning is the Autumn PVC-U Window, Door and Conservatory Industry Forecast Report from independent specialists D&G Consulting. This is the most up to date study on the current health of and prognosis for our markets. This comprehensive 74 page report is packed with detail, figures, analysis and forecasts to 2015 on volumes and values for PVC-U windows, doors (panel, composite, bifold and patio) and conservatories. As in the case of the previous issue, the report covers all these products by volume and value at systems company, fabricator and installer level, and by sector (private housing improvement, social housing improvement, private house building, social house building and non-housing applications).
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David Amos, Principal of D&G comments: “While it may not provide us with much to celebrate, this latest report is certainly essential reading. Since our Annual PVC-U Window, Door and Conservatory Market Report was published in August economic and construction forecasters have further downgraded their forward projections. Our markets continue to suffer from the effects of the recession, the reduction in new house building and government spending cuts. Additionally many homeowners have been holding back on discretionary home improvements. “But whilst the decline is continuing, there is we predict a bottoming out of the years of decline in the coming year followed by a very modest period of growth. There are, though, market sectors, identified in the
February 2013 – MY Industry Newspaper
report together with product lines where we see potential for growth. Our forecasting model uses construction industry and economic forecasts along with comprehensive interviews with window profile system companies, fabricators, raw material manufacturers, and importers of profile. The report includes such crucially important issues such as the Green Deal, energy efficient windows and doors and the government’s measures to stimulate construction in general and house building in particular. “We at D&G firmly believe the wider UK window, door and conservatory industry can be set on a path of growth. Perhaps like the UK car industry, it can morph itself into a highly effective successful and profitable industry which can adapt to the current austerity measures. However, some changes
will be needed and still some companies still fly blind or look backward rather than forward. The industry will have to fight to get an increased share of the consumer’s disposable income and this will only be achieved by hard-nosed decision making based on facts and figures whether it concerns, amongst other things, investment in plant and equipment, products, markets, pricing and customer service.” The cost of the report is £950 (with a 15% discount to existing subscribers). The reports are sent by email. D&G are happy to visit and discuss the report and help you present the data in a format useful for individual businesses and stakeholders. Call D&G Consulting now on 01424 773134 or visit info@dandgconsulting.co.uk to order your copy.
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February 2013 – MY Industry Newspaper
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TRADE NEWS
PROPER CONSUMER TARGETING KEY TO GREEN TAKE-UP IN GLAZING SECTOR, SAYS EST CHIEF UK homeowners are being sent inappropriately targeted marketing information across different industries every DAY, according to exclusive research from the Energy Saving Trust.
made in certain areas, and which areas still require upgrades such as glazing that could benefit the homeowner. This information can prevent companies wasting time on a ‘spray and pray’ approach.”
A third are receiving junk mail, cold calls, spam emails or calls from salesmen daily, while 80 per cent are receiving this information at least once a week.
The IPSOS Mori survey of more than 2,000 UK adult householders, conducted between 28 September and 2 October 2012, found there is high demand for energy efficiency measures, despite one in five homeowners being confused about what to buy. Those consumers are increasingly turning to trusted organisations like the Energy Saving Trust to look for a ‘stamp of approval’ before installing these measures.
Energy Saving can enable more accurate consumer targeting from companies offering green measures – particularly those in the glazing sector. This advice comes a month after the Office of Fair Trading wrote to over 50 of the leading double glazing, insulation and solar panel companies, asking them to ensure they are providing consistently good standards to consumers as part of a drive to raise compliance standards across the energy efficiency sector. This follows the launch of Green Deal, an innovative new government financing mechanism which enables people to pay for energy-efficiency improvements – including glazing – through savings on their energy bills. Philip Sellwood, Chief Executive at the Energy Saving Trust, said: “There is clearly a market out there for green measures like improved glazing, but the key to selling them effectively is targeting, targeting, targeting. “Catching homeowners at the right time with the right energy efficiency measure for their home has always been crucial for businesses, and will continue to be the case under Green Deal. This will not only build consumer trust through sending information relevant to them, but also save businesses money through more efficient marketing. “We have extensive and detailed information on what is happening with the UK’s housing stock, and where. Our team of experts know which energy saving improvements have been
The survey found just under half (44 per cent) say they have an interest in installing double glazing. Further findings from the IPSOS Mori poll revealed that when it comes to energy efficiency advice half of people had been approached by phone, 37 per cent through direct mail, 36 per cent through a salesman calling and 16 per cent through email. Green Deal, which launched last month (January), is a new UK Government financing mechanism designed to help householders and businesses increase the energy efficiency of UK properties. Green Deal enables glazing firms to offer consumers energy efficiency improvements to their homes, community spaces and businesses with no upfront payments. Costs are recouped through the savings made on energy bills, with money passed on direct to Green Deal providers by energy companies. Businesses interested in working with the Energy Saving Trust should visit the website at http://www.energysavingtrust.org. uk/Organisations/Green-Deal/Identifying-your-market-homeanalytics or contact business@est.org.uk Homeowners wanting more information on saving energy at home can visit http://www.energysavingtrust.org.uk/ or call the Energy Saving Trust’s helpline on 0300 123 1234.
BELFAST ROUNDS UP
REHAU’S BIG EVENTS
REHAU’s hosted the last of its BIG events in Belfast last week and it was a significant success, with almost 50 fabricators and installers from across the region heading to Templepatrick to hear details about the new REHAU TOTAL70 products and branding.
Wolfgang Gorner, Business Unit Director for REHAU Window Division, said: “The response was really positive – customers were enthusiastic about the powerful new branding and support materials which they felt would help them to promote our 70mm systems across Ireland and they liked the flexibility we are offering with our new multi-chambered profiles. “As with all the other BIG events, customers liked the fact that we had taken our team and our message to them rather than expecting them to travel to see us.”
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February 2013 – MY Industry Newspaper
Each of REHAU’s BIG events, held across the UK during November and December, attracted large numbers of delegates. However, for any customers or potential customers who couldn’t make it, REHAU has now posted the video presentations outlining the key products launched at the events on its dedicated trade website at www. rehaubynumbers.com, alongside the new profile guides.
The videos show REHAU’s product development and technical team explaining the benefits which the new multi-chambered profiles can offer in terms of energy efficiency, flexibility in fabrication and overall cost savings. The video files will also be available for fabricators to add to their own websites shortly and will be posted on REHAU’s YouTube channel.
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TRADE NEWS
£2,500 FOR YOUR THOUGHTS Conservatory Outlet presented a cheque for £2,500 to the winner of its first customer prize draw, selected at random from those who submitted an online review about their chosen Conservatory Outlet Dealer. The lucky winner was a Lancaster homeowner who employed Conservatory Outlet Dealer Planet South Lakes to install a UPVC residential door in October 2012. By submitting her feedback about the work completed on her home she was entered into the prize draw, which is drawn every quarter and is funded by fabricator Conservatory Outlet; supplier to a network of installers which covers approximately two thirds of the UK per capita. On Friday 11th January Greg Kane, sales director of Conservatory Outlet, presented the cheque for £2,500 to the winner, accompanied by Planet South Lakes owner Richard Hodgson at his
access to analyse and download its own database of reviews, the average of which determines the company’s ranking on the ‘Dealer League Table.’
Greg Kane (L) and Richard Hodgson (R) present the cheque.
Kendal showroom. The winner was understandably delighted, not just because the winnings totalled more than the cost of her replacement door, but also because the money would be used to help a charitable cause. Following the introduction of a central online review centre, end users can now quickly and easily rate the specific Conservatory Outlet Dealer that they used on a variety of factors. The results are stored online and each dealer has
On top of investing in the review centre itself, Conservatory Outlet supported its dealers with showroom posters and after-sale literature to promote the new facility and over 250 reviews were generated in the first quarter alone. Access to the online review centre will now become a standard feature of Conservatory Outlet’s sales and marketing support to its installercustomers as a result of its success. ‘The online review centre ticks so many boxes for the Conservatory Outlet Network,’ said Greg Kane. It captures and stores vital performance data, increases our activity as a network of companies and offers a great deal of scope for future development – it is easily one of our most important marketing investments in recent years.’
Listers Bank Holiday 2013 The Royal wedding gave us all an extra Bank Holiday in 2011. The gift was repeated again in 2012 with an extra day off for the Queen’s Diamond Jubilee. Now Listers have stepped into the gap for 2013 by giving an extra Listers Bank Holiday... for all of their staff! 2012 was an excellent year for Lister Trade Frames, of Stoke on Trent. They posted several record sales results including cracking their £1million a month sales target, achieving an 120% increase over the year in Aluminium window and door sales and launched
over 20 new product lines for their Trade Installer customers. Listers also expanded their workforce and invested in new touch screen technology to compliment their ordering and bar coding systems. All of this activity brought them to the attention of the G-Awards judges who bestowed the 2012 Fabricator of the Year title to Listers for a record third time at the London Hilton Park Lane Hotel. At the same national industry event, they were also honoured with the Derek Bonnard award for excellence.
The Directors at Listers were quick to recognise that all this success could be tracked directly to the cohesiveness of the whole of Listers workforce and their dedication in these challenging economic times. They were determined to show their entire workforce how delighted they were with their efforts. “We never take our staff for granted,” commented Derrith Turner, HR Director. “We would never get all the recognition that we do without their complete involvement in the business and in 2012 they really did deliver some exceptional results for us. So we wanted to give them all something really special in return.” “We thought long and hard and came up with the Listers Bank Holiday. An
Derrith Turner HR Director for Lister Trade Frames.
extra days holiday for every single member of staff,” said Derrith. “We’ve had the Jubilee, the Royal Wedding, so why not a day to honour the Listers staff?” So, during a night out of celebration, the Listers Bank Holiday idea was announced and was well received by the Listers team. It was a great way for the Directors to show that they appreciate each and every member of the workforce and their extra special efforts last year. Derrith said that anyone in the industry is welcome to join in with Listers this year and enjoy the extra Listers Bank Holiday... but please don’t ask them to cover your payroll. Tel: 01782 391900 www.listertf.co.uk Follow: @ListerTF
“The Listers Bank Holiday idea was announced and was well received by the Listers team. It was a great way for the Directors to show that they appreciate each and every member of the workforce and their extra special efforts last year.”
February 2013 – MY Industry Newspaper
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TRADE NEWS
The Chrome Free Technical Seminar for Powder Coaters by Qualicoat UK & Ireland
Deceuninck demonstrates its sustainable home philosophy with its ‘New is Now’ tour
All UK Powder Coating companies should have someone representing their business at this pivotal Seminar to be held at the Metalforming Centre in West Bromwich.
Several Deceuninck customers and window specifiers have just returned from a two day trip to the company’s Belgian headquarters. Entitled the ‘New is Now’ tour, the trip focused on Deceuninck’s mission to develop technologies that make its systems more energy efficient and sustainable.
It is highly likely that Chrome based pre-treatment systems will be banned in the next few years and it is Qualicoat UK & Ireland’s view that guidance is need in this legislation in order to make the transition both smooth and sustainable for all powder coaters. Whilst Qualicoat & Ireland association members will be present - the Seminar is free to attend for any UK & Ireland Powder Coater. The Seminar will take place on
28th of February preceded by a light buffet lunch, with an opportunity to network with Qualicoat UK & Ireland members.
• The control regime required in order to successfully implement a Chrome Free Powder Coating process.
The Technical Seminar will cover three main issues which will be of interest to all Powder Coaters:
During the seminar there will be Qualicoat members who will offer an overview of their Chrome Free Powder Coating plants and there will be opportunity during a question and answer session to ask any questions.
• The well published issues surrounding early adopters of the Chrome Free process and an introduction to the modern Chrome Free variants which are currently available. • The additional equipment requirements needed to ensure a smooth and successful switch over to Chrome Free PreTreatment.
Powder Coater’s not already registered to attend, please contact Qualicoat UK & Ireland head offices by going to the associations website at www.qualicoat.org.uk.
The first part of the tour was a visit to Deceuninck’s recycling plant and an introduction to Renocycling®, a commitment that all products that Deceuninck produces can be renovated or recycled at end of life. The plant gives the company the facility to recycle 20,000 tonnes of material each year and means it can provide a closed loop for all the products it puts on the market. The second part of the tour was a presentation and demonstration of Omniral, a brand new coating technique and the first generation of fully coloured PVC-U
profiles. Omniral means that for the first time, coloured products look as good open as they do closed. The final part of the visit showcased a brand new process called Linktrusion. On the visit to the Linktrusion production facility, Deceuninck customers were introduced to this innovative process that replaces traditional steel reinforcement. The result is a frame and sash that’s 30% better insulated, gives up to 40% saving on materials and weight and can increase window size potential regardless of the colour finish. With almost no compromise on strength, it’s fully recyclable at the end of its life too. The Linktrusion process will be used on the new generation Zendow – Zendow#neo. In its standard version, Zendow#neo has a core consisting of a combination of foam containing recycled PVC-U and steel wire, while the
premium version uses the foam core in the frame and has a six chamber sash which is reinforced with continuous glass fibre. As well as offering environmental benefits at all stages of its life, Zendow#neo also offers benefits to fabricators during the manufacturing process, using fewer components it’s quicker to fabricate allowing for a reduced inventory. Peter Dyer, Director of Dempsey Dyer who was one of the customers who went on the tour said, “Visits to supplier’s premises are often uninspiring and without value. Decuninck’s approach was built on showing genuinely unique products that will add real value to its supply chain. It was an informal, unfussy trip that could go down as a game changer for the UK market. I am delighted Dempsey Dyer was involved.” Our industry has been very successful in creating windows that offer superb energy efficiency when they’re in use. It’s now time that we developed products that are green throughout the entire lifecycle. Deceuninck’s technological advances, as the people on the tour found out, are at the cutting edge of the environmental possibilities for our industry. Deceuninck Ltd Tel: 01249 816969 www.deceuninck.co.uk
Network members share sales secrets Network VEKA has already received very positive feedback regarding the recent sales training workshop presented by sales 'guru' Paul Clifton.
where Paul explained how his customerfriendly approach enables him to convert an astonishing 82% of his newspaper and showroom leads into sales.
Paul's past workshops have been described as 'entertaining, humorous and very insightful'.
The Sales Training day, held on January 31st showcased Paul's seven essential skills to helping more customers choose you, over your low-priced competitors.
Following national recognition and several awards presented in the 1990s, he wrote the book 'What master salesmen know that the average salesmen don't'. 24 installer members attended the oneday workshop at Network VEKA HQ
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Network VEKA MD John Ogilvie explains: “We were delighted to offer our membership the chance to hear Paul Clifton present his sales workshop.”
“It went extremely well and the attendees were given some great advice on setting themselves apart from the competition in a very positive light, which is really what Network VEKA is all about.” “It was also another good opportunity for installers to gather together and discuss their own experiences and sales ideas with likeminded people; an added benefit of being part of an organisation like ours.” Tel: 01282 473170 www.networkveka.co.uk Paul Clifton.
February 2013 – MY Industry Newspaper
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TRADE NEWS
CAB Specifies in Rotherham As the aluminium in building sector treads carefully into 2013, CAB launches its first Regional Members’ event of the year which is to be held at the Magna Science & Adventure Centre, Rotherham. The spectacular and inspirational venue, an ex steel works, is both a Millennium Project a former Stirling Prize Winner.
Qualicoat Specified Standing at 310m, the Shard is Western Europe's tallest building and certainly most iconic. Its extensive glazed aluminium framing, is coated with Class 2 Architectural Powder Coating, applied to the global Qualicoat Specification. Using 11,000 aluminium framed Glass Panels, the area of the glazed facade is 56,000 square metres, which equals the area of eight football pitches. With restricted access, it is vital that the powder coating to the Aluminium Profiles is robust and stands the test of time. For the majority of uses today, Polyester Powder Coating to Class 1 is adequate in the UK’s normal temperate zone and, with care, will offer a long and useful life. For more exposed conditions, such as the Shard, changing the formulation to an IPA Polyester, combined with higher quality pigments, both gloss retention and colour retention can be substantially improved for an even longer life. Known as Class 2, or ‘Super Durable’
Powders, these materials are often twice as expensive in powder form than Class 1. Once coated onto an Aluminium Profile, the difference in finished cost between the two is reduced, but life expectancy is greatly improved. The increase in cost is more than outweighed by the excellent weathering capabilities of Class 2 powders and there has been a significant increase in the specification of these finishes over the last few years for high specification buildings and structures. The majority of Powder Coating companies across Europe are Qualicoat licence holders, just specify the Qualicoat standard for all Architectural Powder Coating. To learn more about the various Classes available, contact Qualicoat direct through the website at www.qualicoat.org.uk of discuss your requirements with any member of the association.
CAB’s successful format for these events will see over 100 members and their guests visit the Centre on Thursday 21st March to participate in a mini conference entitled ‘How Specifications are Changing’. Time will then be provided for delegates to visit the extensive galleries and exhibits prior to a dinner and networking opportunities. CAB has recently confirmed two of the three proposed conference speakers. Ian Chapman, Head of Specification, NBS will present the main topic ‘How Specifications are Changing’. The Presentation will include consideration of how specifications are becoming more digitalised, where they are moving to and what their future is. In addition, the Presentation will look at how CAB members can help their specifier contacts in terms of providing the information they need, to the level of detail required, and most importantly the format in which they need it.
CAB’s second speaker is Kevin Frewin, Technical Development Manager at BSi, who will present the latest thinking on the Construction Products Regulations and the requirements for CE Marking which will be mandatory from 1st July2013. The Presentation will include an overview of what is required to provide a ‘Declaration of Performance’ (DoP) and specifically how this relates to the CE Mark label itself. Initially the venue was home to the ‘Steel, Peech and Tozer Steel Works’, also known locally as ‘Steelos’, and became one of the largest Steelworks in Europe. In the late 1960‘s the works changed hands many times, eventually being owned by Corus, but sadly closed in 1993. During decommissioning the ‘Melting Shop’ was fortunately left standing and this in turn has become the ‘Magna Science & Adventure Centre’. For more details on this event or CAB’s future programme of activities, go to www.c-a-b.org.uk or contact Julie Harley at the CAB office on 01453 828851.
The Magna Science Adventure Centre, Rotherham.
February 2013 – MY Industry Newspaper
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TRADE NEWS
Bristol Windows Ltd partners with Deceuninck to manufacture 2500 system Trade fabricator Bristol Windows Ltd moved back into fabrication in November 2012. The company is manufacturing Deceuninck’s 2500 system and it already has a healthy order book to show for its decision. Adrian Price of Bristol Windows’ puts it down to two reasons: “We manufacture to an extremely high standard and we’re getting a reputation for our quality already. I think what’s also helping is our can-do
attitude and our willingness to go the extra mile to fulfil customers’ requirements.” Adrian and his business partner Andy Farr took the decision to switch back to fabrication because of the control it gives them. “When you are buying in, you have to fit in with your supplier’s lead times. Now, if somebody needs a window tomorrow, we can do it. That ability is already winning us business we couldn’t have got before.” When the company decided to move back into fabricating, Adrian says there was no hesitation in turning to Deceuninck. “We’ve manufactured their systems before and even when we were buying in, we still chose Deceuninck frames. The quality and technical excellence of the products are second to none and the signature grey gasket
is something that customers particularly appreciate because it minimises the sightlines so successfully. When we moved back to fabrication, there was no other choice as far as we were concerned.” As well as the quality of the product, Adrian is also pleased with the quality of the service he’s getting from Deceuninck. “They worked really hard during the set up process to make sure everything went smoothly,” he says, adding, “And now we’re up and running, we’re finding that they are as committed to the success of the business as we are, and that’s exactly what we need.” Deceuninck Ltd Tel: 01249 816969 www.deceuninck.co.uk Bristol Windows Limited Tel: 01275 8333351
ICENI WINDOWS MOVES TO LARGER PREMISES Leading Essex based trade fabricator Iceni Windows is poised for further expansion with a move to new, larger premises in Witham. The REHAU fabricator, which already produces around 450 frames per week in the REHAU TOTAL70 system, now has a 12,000 sq ft production area and a significantly extended office area for its administrative staff. The company has relocated from nearby Colchester to Witham and is now situated directly adjacent to the A12 nearer to major distribution routes, in a more convenient and accessible location to improve its service to customers. The additional capacity at the new premises gives Iceni the space to add new product ranges and has enabled it to improve the efficiency of its production. For example, it has installed a barcode scanning system throughout the new factory
with 15 separate barcoding stations now in place from saw to dispatch areas. These will allow the production team to continually monitor the performance and output of the factory and to improve both production planning and throughput. The additional space is also allowing Iceni to store all of its raw materials and finished products inside for the first time in optimum conditions. Paul Foyle, Managing Director of Iceni Windows, says: “The new premises are a key element in our planned expansion this year. The location on the Freebournes Industrial Estate in Witham means we no longer have restrictions on the times we can operate so we can add additional production shifts and load vehicles on separate shifts. And, we also now have space to accommodate additional staff in our sales and order processing departments which is essential
as we increase our output in REHAU TOTAL70.” Iceni Windows is investing in new machinery for the new factory which will be installed shortly and is planning to recruit additional trained staff from within the locality. Iceni Windows has been a REHAU fabricator since it was established in 2003. It has built a reputation for quality products and excellent customer service and supplies trade customers throughout Essex and the surrounding counties. Please call Tina Beal, Sales Director at Iceni Windows on: 01376 519279 or email: tinab@iceniwindows.co.uk.
Ready-to-Fit gives Selecta System’s customers more opportunities for sales Polyframe Arrive The Ready-to-Fit range of patio, bi-fold and composite doors is giving Selecta Systems’ customers more opportunities for sales. Mark Richmond, sales and marketing director for Selecta Systems, says: “While some customers
want to manufacture all products themselves, there’s a growing number that want to buy in some premium products. That’s because fabricators and installers need to offer more products, but manufacturing a bigger range isn’t always cost effective. With Selecta customers can concentrate
on selling popular added value doors and then buy them in from the Ready-toFit range.” Richard Collings, owner of St Austell based Morven Windows agrees: “We buy in Selecta Systems’ Ready-to-Fit range because it lets us focus on making windows. This keeps our costs down and gives our retail customers more choices.” Mark adds: “Offering a complete range of bi-folds, patios and composite doors for customers to buy in or manufacture themselves means they can choose the best mix of products. We’re finding more customers want Selecta Systems’ Ready-to-Fit range because it gives them more opportunities to sell more profitably.” Tel: 0121 325 2100 www.selectasystems.com
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in Northern Ireland
Polyframe, are once again bucking the trend in the industry. Not only have they increased the factory outputs from Halifax, Norwich and Oxford, and recently opened a new composite door factory, but they have opened their fifth factory in Portadown, Northern Ireland.
Total 70 chamfered products. To maintain stability Polyframe are keeping on the existing staff, with Ian Young taking on the role of General Manager for the new business. This will ensure the continuity of the business as the new profile is introduced and launched to the Irish markets.
Polyframe have taken a strategic decision to move into the Irish market with their extensive range of products, and are also keen to take advantage of the easy access to Scotland.
These additional premises will allow the company to service the existing Northern and Southern Irish customer base and continue to grow new business across the regions. Polyframe are also launching a Rehau fully reversible window for the Scottish and Irish markets from the new factory, which also has the advantage of improved distribution routes into Scotland.
Polyframe will take over the 45 000 sq foot manufacturing plant from Turkington Windows Ltd on 4 February 2013 and commence fabricating Rehau Tritec 60mm and Rehau
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The new production facility has a capacity of approximately 2000 frames per week, which Polyframe Northern Ireland Managing Director, Dean Rinaldi, believes is capable of being filled within the 2 year target. Polyframe are however looking to the future and plans to extend the factory are already in place which will increase the capacity further still. Dean commented “not only is our product offering the most comprehensive in the industry, but with our marketing support also proving to be highly successful to the trade, the overall package to the customer is unbeatable”. Tel: 07825 670963
TRADE NEWS
Deceuninck celebrates 75 years in business Deceuninck, one of the window industry’s most iconic names, is celebrating 75 years in business. Bernard Vanderper, Deceuninck UK’s interim Managing Director, said, “It is a great achievement for our company to have reached this significant milestone. Everyone who has worked at the company in the past or who works for us today has played a part in our company’s success and now is a good opportunity to thank them for their efforts. We should also thank our customers past and present because no matter how hard we might have worked, we could not have achieved anything without them.” As you might expect for a company that is 75 years old, Deceuninck has seen some significant changes in its history. But for one
of the best-known names in the window industry, perhaps the most surprising thing is that it didn’t start manufacturing window profiles until the 1960s! It was founded in 1937 by Benari Deceuninck, father of the current directors, to manufacture buttons and buckles from plastic sheeting. By the 1940s, the company had expanded, and was manufacturing plastic combs, packaging and toys. The 1960s saw a radical change of direction and the Deceuninck we know today started to take shape with a move into the manufacture of roller shutters and cladding profiles for the building industry. At the end of the 60s, Deceuninck was one of the first companies in Europe to start the production of PVC window profiles.
“The last few years have seen tough trading conditions for all businesses and our own was no exception. But we at Deceuninck are confident that we have been through the worst and that we have the building blocks in place for the next 75 years.”
February 2013 – MY Industry Newspaper
Throughout the 80s and 90s Deceuninck continued to expand with the acquisition or founding of companies across Europe and in the US.
This new vision defines its core purpose today to create innovative solutions in its four areas: Windows & Doors, Outdoor Living, Roofline & Cladding and Interior.
The UK arm of the company was founded in 1981 as Deeplas. 1985 was a significant year for the company: it was the year that Deceuninck was first listed on the Brussels stock exchange and the UK headquarters in Calne were opened. By 1997, Deceuninck was the leading producer in the US and by 1999 it was in the UK top five. It became a world leading profile manufacturer in 2003.
It sees this as part of a wider commitment to help create homes with long-lasting, low maintenance residential building products with improved energy efficiency, low ecological footprint and the capacity to be fully recycled at end of life. On top of this, it is committed to giving individuals freedom of expression through unique colour and finish options.
Since 2009, Deceuninck have invested over £55 million into the 3 axis of its newly refocused long term strategy ‘Building a Sustainable Home’.
In 2012 Deceuninck successfully concluded a refinancing agreement well ahead of maturity date. For the next 5 years, this new facility provides sufficient headroom and flexibility to further execute Deceuninck’s long term strategy and duly respond to an uncertain economic environment. Bernard Vanderper concludes, “In a company that has been trading for 75 years there are always going to be good times and bad. The last few years have seen tough trading conditions for all businesses and our own was no exception. But we at Deceuninck are confident that we have been through the worst and that we have the building blocks in place for the next 75 years.” Tel: 01249 816969 – www.deceuninck.co.uk
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TRADE NEWS
22,000
IT’S A FLAIR OPENING! Flair Plastic Products have just added Kömmerling’s revered lift & slide PremiDoor to their impressive product range at their newly refurbished showroom in Minworth, West Midlands.
offering fantastic customer service on a national basis. This is in addition to supporting the local market through the new trade counter.
The Kömmerling lift & slide PremiDoor is capable of some extraordinary measurements, with maximum sash sizes of 3 metres wide, 2.5 metres high and the option of four sashes. The frame section is 168mm deep and extruded in the company’s proven, lead-free Greenline compound. This revolutionary new patio door is designed to let in more light than a typical bi folding door, and is available in a variety of different colours and finishes.
Adrian Keegan, strategic consultant at Flair comments: “This is a genuine alternative to the bi-folding door system, as there’s more glass and the reassurance it’s been designed by Kömmerling. The 6 metre wide two pane patio really is the flagship product in the new showroom. We’re now building a very impressive product range and support package for our trade customers. We also have further new and exciting products planned for the near future.”
The newly refurbished showroom from Flair is a showcase for Kömmerling products including the 070 Gold System, PremiLine patio door, new external Georgian bars and the PremiDoor. Flair is building an impressive reputation for supplying Kömmerling products and
John England of Kömmerling concludes: “Flair are a perfect example of a fabricator that has switched to Kömmerling and enjoyed profitable growth. Our close working relationship with them should help continue their impressive sales momentum.”
new trade customers
From left to right: Adrian Keegan of Flair with Robert Thiroff and John England of Kömmerling.
Installers looking to switch to Flair are promised first class products, excellent customer service and a free showroom support package. For further information contact Flair on 0121 624 5001 or e- mail sales@flairwindows.com.
Burbage Custom Windows invests in automation to meet growing demand In this climate, when a business has to invest to meet growing demand, you can be sure it’s doing something right. And invest is exactly what Leicestershire’s Burbage Custom Windows has just needed to do. James Meah, Director at the trade and retail fabricator says, “We manufacture the highest quality windows, doors and conservatories and believe in offering the right service and support – giving our customer what it takes to beat the competition. We pride ourselves on offering our trade customers a unique, personal touch that’s unrivalled in the area. It means that, when a customer finds us, they rarely leave.”
It’s that commitment to quality and service that means Burbage has experienced steady growth over the years. Recently, the company realised the time had come to increase its manufacturing capabilities by investing in automation. James said, “We’ve just moved into new premises, so as a growing trade and retail business, investment in machinery was essential for us to increase quality and improve efficiencies to allow us to continue offering competitive prices.” The team at Burbage studied the market carefully before making a decision. In the end, the company chose Haffner GB Ltd and purchased a brand new SBA machining centre. James said, “Haffner is a very well-known and respected brand and that comes with a certain level of reassurance. Dave Thomas offered us the same quality, service and value that we like to offer our own customers and that clinched it. We were very impressed by his attention to detail. He took us to see an existing machine in action and it was clear it offered everything we were looking for. The price was extremely competitive too and, because we could part-exchange an old sawing machine, we got a great deal.” Burbage’s new machining centre will be installed at the end of April. The installation will be carefully planned to minimise any disruption to Burbage’s production schedule and full training will be provided to make sure the fabrication team can make the most of the machine from day one. James concludes, “Our need to invest in an SBA machining centre is proof that our commitment to our customers’ businesses has paid dividends, as Dave Thomas at Haffner knows, a great product and great service will always get results. Our SBA machining centre allows us to continue offering just that and means we can help our growing customer base to grow their businesses.” Burbage Custom Windows Tel: 01455 631212 – www.burbagecustomwindows.co.uk Haffner GB Ltd Tel: 01785 222421
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February 2013 – MY Industry Newspaper
Sonia Punter.
Research carried out by Insight Data has identified an increase in the number of local builders offering double glazing and other home improvement products alongside their regular services. This rise in builders offering windows and doors presents new potential trade customers to fabricators/suppliers. “When carrying out renovation work, such as fitting kitchens or showers, the builder is forging a relationship with the homeowner,” explains Sonia Punter, Insight’s sales manager, “If the same homeowner then wants new windows or a new conservatory they are more likely to ask the builder that fitted their kitchen to carry out the work. “Without the advertising costs, sales commissions or overheads of a window company, a trusted local builder can provide good value for money. This makes them more likely to be chosen to carry out window and door installations, and opens up new sales opportunities for fabricators.” But it’s not just fabricators that can benefit from these untapped sales opportunities; installers can also create new sales revenue streams through buying-in windows and doors from fabricators, then supplying these to local builders via trade counters. Sonia goes on to comment that although the opportunities are there, companies are missing out because of how difficult tracking local builders down can be, with many operating on word of mouth recommendations alone: “We recognised that local builders are difficult to track down which prompted Insight to launch our Local Builders database. It currently contains 22,000 records with 10,000 up to date email addresses for local builders who are installing home improvement products such as windows and doors.” The Local Builders database is available through Salestracker, the online prospecting software from Insight Data that is updated live in real-time. Users can log-in anytime, anywhere from any internet enabled device in order to target and manage potential prospects as well as create accurate and up to the minute contact lists for direct mail, email and telesales campaigns. “With over 22,000 contacts listed in the Local Builders database, the sheer volume of products being bought in by these builders provides a lucrative market. Companies looking to capitalise on this growing market can use Salestracker to target and connect with thousands of potential new prospects,” concludes Sonia. Tel: 01934 808 293
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February 2013 – MY Industry Newspaper
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TRADE NEWS
IF YOUR BUSINESS IS ASSOCIATED WITH STEELFRAMED WINDOWS OR DOORS YOU SHOULD JOIN THE STEEL WINDOW ASSOCIATION! The Steel Wiendow Association, established as a separate organisation in 1967, has its origins in the Metal Window Federation formed in the 1920’s. It has a record of coordinating and promoting the activities of steel window manufacturers and associated companies that stretches over more than 80 years.
How can the SWA help the industry? The SWA maintains a much consulted website and publishes a Specifier’s Guide and Fact Sheets to advertise members’ best practice to a wide audience. The SWA provides for its members collective technical research, thermal analysis, product testing
and development. It works closely with two of the major suppliers of steel section, Schueco and Montanstahl, who are also Associate members of SWA. The SWA operates an accreditation service for its members that is recognised by the British Fenestration Rating Council for the issue of energy rating certificates, and by the Association of Chief Police Officers’ Secured by Design initiative for enhanced security of windows and doors.
with the energy conservation Building Regulations at modest expense. The SWA gives access to collective Secured by Design accreditation of proprietary products at reduced cost. The SWA Enquiry Service responds to technical and commercial questions from professional specifiers,
contractors, government agencies and private individuals. It then puts prospective customers directly in touch with members so that your company name is kept in front of specifiers and homeowners,
on technical research and product development, reference material, supply sources, market surveys, contractual data and manufacturing know-how. The SWA represents members’ views and interests in British and European standards bodies, centres of window technology, and other related trade associations, and plays an active role in the formulation of new and revised standards. The SWA participates in fenestration industry bodies with access to government and vigorously defends its members’ interests in consultations on everchanging regulation and legislation.
The SWA provides information to members
The SWA is registered with the BFRC as a systems company with its own collectively developed energy rated products, marketed exclusively by members under the BFRC banner and giving them easy demonstration of compliance
Glass & Glazing Federation, FENSA, British Fenestration Rating Council, ACPOCPI Secured by Design, Construction Products Association, & British Standards Institution. On joining, all members are entitled to display the SWA logo on their stationery and will be supplied with all current SWA published documents. For more details of membership call the SWA on 0844 249 1355, e-mail info@steel-windowassociation.co.uk or look at website www.steel-windowassociation.co.uk.
The SWA subscribes and gives you access to the
MB Frames trade showroom provides a multipurpose sales facility The new showroom of Deceuninck trade fabricator MB Frames PVCu Ltd has been designed with two clear purposes in mind. Firstly to offer MB Frames’ customer base the opportunity to provide their own customers a warm environment in which to demonstrate the quality and choice on offer. Secondly, MB Frames will have a showroom for their
prospective customers to demonstrate the attention to detail and commitment to service that the company offers. If the stunning photos are anything to go by, the company will have more than succeeded in both purposes. The showroom, which is situated next to MB Frames’ 30,000 sq ft manufacturing plant in Bristol, is on two levels. Upon entering the
building customers will face a ‘story in pictures’, a journey board of how the plastic is formed at Deceuninck in Belgium to a finished manufactured frame in Bristol, demonstrating the process from start to finish. Deceuninck and MB Frames work closely together, promoting the pedigree of the product, quality and uniqueness of the profile system. The strong partnership of the two
companies is clear to see as you climb the stairs to the main showroom. Cutting edge technology and staff that care has allowed the Royale brand of windows and doors to flourish. The products, all under the MB Frames’ Royale brand name, are displayed on the second floor, which overlooks the company’s manufacturing area, so customers can see the automated fabrication process first hand. The area has been designed with several clever design touches to help customers with their buying decisions. For instance, it includes the front of a house, so customers can see the products in situ. All products are displayed at eye level so customers can see them in detail. Four impressive satin black steel stands display the window offerings and there is a wide range of colour choices on display from the Deceuninck foils including Irish Oak, Nut
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February 2013 – MY Industry Newspaper
Tree and Cedar woodgrain. Other products on display include PVC-U doors, Composite doors, Patio doors and Bifold doors. The final part of the showroom is the customer boardroom. Equipped with refreshment facilities, the room offers a private area where customers can discuss their requirements confidentially. Paul Young, MB Frames’ Sales and Marketing Director said, “We are delighted with the showroom and are confident it will help to add value to both our company and our customers’ businesses.” The showroom will be officially opened on 15 February, so will be up and running for the FIT Show, where MB Frames will be exhibiting. Paul said, “We hope to make appointments during the exhibition and invite prospects back to the new facility. We are in the same area at the show as Deceuninck and fellow
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fabricator Dempsey Dyer, so for anyone interested in seeing the design excellence and quality of Deceuninck’s products, this area is a mustvisit. You can find our stand in Hall 3, Stand 14.” In a tough trading environment, investing in sales tools that make a difference is essential. Having invested in such an intelligently designed showroom, MB Frames has done exactly that. Deceuninck Tel: 01249 816969 www.deceuninck.co.uk MB Frames PVCU Ltd Tel: 0117 965 1062 www.mbframes.com
February 2013 – MY Industry Newspaper
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TRADE NEWS
Deceuninck introduces Linktrusion, a revolution in window fabrication Deceuninck position as the market leader in the development of sustainable technologies has just been reinforced with the introduction of the Linktrusion manufacturing process. Unlike many technological developments, which often simply refine an existing process, Linktrusion is genuinely revolutionary and has the capacity to revolutionise the window fabrication industry. Linktrusion technology is the first process to remove the traditional steel reinforcing that’s at the heart of every window frame and sash. Although the steel offers great strength at a relatively low cost, it also makes the window unnecessarily heavy and has a significant impact on thermal efficiency. The Linktrusion technology means a window that is almost as strong as the traditional alternative but up to 30% better insulated, with up to a 40% saving on materials and weight! It’s also 100% recyclable at end of life, meaning that it offers sustainability benefits at every stage of the product’s lifecycle. The first product to make use of Linktrusion technology
“The Linktrusion technology means a window that is almost as strong as the traditional alternative but up to 30% better insulated!” 28
Edgetech helps Norvik reach high standards Established in 1989, Norvik has been providing windows, doors, conservatories and glass to the trade for more than two decades and more recently has made significant in-roads into the new-build sector. The company has an extremely loyal customer base which benefits not only from its extensive product range, but also their commitment to product innovation and expertise in exceeding standards and regulations. Highly aware of its environmental responsibilities, Norvik works closely with the relevant governing bodies
and its own staff in order to achieve its commitment to set the highest environmental standards. This approach also extends to choosing suppliers and so when the company invested in a purpose built glass factory, it made sense to choose Edgetech as its supplier of warm edge technology. Commercial Manager, Glenn Ford comments: “Edgetech provided the experience, support and professionalism to make our introduction of Super Spacer a seamless transition.” Andy Jones, Managing Director of Edgetech adds: “It’s great to see a
Celebrating more than 20 years of success!
company that is so committed both to its customers and the environment. We pride ourselves on being significantly more than a component supplier, so we are always happy to partner with a business and work closely with them to help maintain their company values, and generally make their life easier.” For more information on Edgetech’s range of Warm Edge Technology, call 08700 566844 or visit www.edgetechig.co.uk.
KAT’S MARKETING MAGIC is Zendow#neo, the new generation of the Zendow system. In the Zendow#neo standard solution, both the frame and the sash have a thermal reinforcement consisting of a foam core containing recycled PVC-U and steel wire. With the Zendow#neo premium solution, the thermal reinforcement is used in the frame profile while the sixchamber 82mm sash profile uses continuous glass fibre. Deceuninck celebrates its 75th anniversary this year. As the market leader in a world where – quite rightly – more and more attention is focused on the impact of the consumption of materials and energy, Deceuninck is committed to developing new technologies and strategies for future generations. For Deceuninck, the core values of innovation, ecology and design are paramount. They are translated into sustainable products whose energy performance is constantly being optimised. Linktrusion is the perfect example of this ethos in action.” Deceuninck Ltd Tel: 01249 816969 www.deceuninck.co.uk
KAT UK’s marketing department, which boasts a creative graphic designer and an experienced website developer, is weaving its magic for a number of their loyal customers, including North Wales based Peninsula Home Improvements. At a time when many companies are looking to cut back in their levels of service, KAT UK continue to offer their customers more, with in-house technical support and field based engineers, plus practical support from KAT UK’s hands marketing department. For specialist high value products such as vertical sliding sashes, bi-folding doors and patio doors it is important for the customers of KAT to have the necessary support materials to back up their sales efforts.
marketing department. They will also provide images and content for websites and there is also the facility to have adverts designed that are destined for local newspapers across the UK. Away from the printed support materials, KAT also offer a complete showroom support package, along with a range of sample products. It’s also important to note that the company is the only one of its kind that can
offer bespoke bi-fold door designs in a choice of three different materials, namely aluminium, timber and PVC-u, all manufactured in the UK. Ken Grayson, managing director of Peninsula Home Improvements comments: “KAT UK have been a long term supplier for us and their marketing support is first class, especially our personalised brochures we have from them. Their
“The company is the only one of its kind that can offer bespoke bi-fold door designs in a choice of three different materials, namely aluminium, timber and PVC-u, all manufactured in the UK.”
There are currently five individual retail brochures covering the PVCu patio door and vertical sliding sash, as well as Timber, PVCu and Aluminium bi-folding doors and they can all be offered free of charge when left unbranded. Alternatively customers can have a bespoke front and back cover designed with their own contact details and logos on, which is all carried out in-house by KAT’s
February 2013 – MY Industry Newspaper
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levels of support make a real difference to us as a business.” Jim Kelleher, sales and marketing manager of KAT UK concludes: “Our marketing department is not just here to support the KAT brand, but also our customers needs. We’ve got many examples of work that have helped our customers secure more sales and that’s good for us all!” For further information call 01625 439666, e-mail sales@ katuk.co.uk, log on to www. katuk.co.uk, or follow them on twitter @KATUK_1998. The company will be exhibiting at the FIT Show in Hall 1, stand 01-02.
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TRADE NEWS
The Palda Window Company TOP DOG EMPHASISES celebrates an enduring CONSERVATORY OUTLET PEDIGREE partnership with Deceuninck Despite fifteen new entrants in the Conservatory Outlet Network ‘Top Dog’ sales competition in 2012 seasoned campaigners Jim Oliver and Nick Trigg took the spoils and retained their crowns.
Palda Window Co of Southall, London has been going from strength to strength. It even moved into larger premises earlier year, allowing it to meet growing demand.
Jim Oliver, owner of Lincoln’s James Oliver Conservatories, packed some heavy punches throughout the year and his eventual victory was relatively emphatic as he notched combined sales of windows, doors and conservatories that were 6% higher than his impressive performance in 2011.
The trade and retail fabricator has developed a reputation in its catchment area for offering a high quality service, but as Mr Palda at Palda Window Co says, “A quality service is vital but it means nothing without a quality product.” Palda Window Co has been a Deceuninck fabricator for nearly ten years and Mr Palda is clear that the systems house has been a vital part of his company’s success: “We’ve worked closely with Deceuninck from day one and our relationship has grown from strength to strength and added value to our business.” The confidence that Palda Window Co has in Deceuninck is best demonstrated in its product history, which has seen the company take on more and more of the system house’s range. The most recent addition to the Palda Window Co portfolio is the Monorail sliding door.
There are two ways to judge if a company is worth doing business with. The first is if existing customers are loyal and look to the company’s products when they need to expand their own portfolio.
The door offers the perfect combination of functionality and aesthetics and Mr Palda says both trade and retail customers alike appreciate the expansive glass area which make a real statement as well as allowing light to flood into a room. The Monorail joins the 2800 decorative suite and the 2500 chamfered suite in Palda’s portfolio and all sit alongside the first Deceuninck product that Palda started manufacturing: the vertical slider. Together, they offer a versatile suite of products that appeal to a wide audience. Mr Palda concludes, “We pride ourselves on offering the kind of service that people want to recommend to others. We also pride
ourselves on offering a quality product that enhances buildings. And by partnering with Deceuninck, that’s exactly what we can offer.”
This suggests the company is providing what customers need, something that Deceuninck demonstrates in its long-lasting relationship with Palda Window Co. The other is if a company needs to move into new premises to meet increasing demand. This shows it has a good and growing reputation and Palda Window Co’s recent move is a perfect example of this in action. In short, they are two examples of companies worth doing business with, which is why Mr Palda is so confident in the partnership. Palda Window Company Tel: 020 8574 7474 – www.paldawindows.co.uk Deceuninck Ltd Tel: 01249 816969 – www.deceuninck.co.uk
It was less comfortable for Mid Wales Windows’ Nick Trigg, with fierce competition coming from his counterparts at Clearview Home Improvements, but the man who has also been shortlisted for FIT Show’s Sales Professional of the Year award demonstrated exactly why by registering the most window and door only sales in the Top Dog competition. There were other very notable performances as five of the top ten spots we occupied by employees of the Lancashire and Cheshirebased Clearview Home Improvements – one of whom sold more than £315k in July alone - and other entrants from the likes of Housemaster Home Improvements and Premier Windows & Conservatories picked up several monthly awards between January and December 2012. With even more Conservatory Outlet Dealers and their sales teams set to join the competition this year, Top Dog 2013 has a new format which offers even more opportunities to compete and win Red Letter Day experiences, trophies and bragging rights. One all-inclusive league table will be operated on a points-based system with points awarded for the type of products sold, as well as the financial total of sales, and ‘monthly specials’ will be introduced to reward sales of particular product lines.
Jim Oliver, James Oliver Conservatories.
‘Top Dog started life three years ago as a fairly light hearted sales competition but it has evolved into a hotly contested and well supported network activity that we fund and coordinate,’ said Conservatory Outlet sales director Greg Kane. The monthly results are privileged information that help Conservatory Outlet Dealers to benchmark against one another, and with over £500 worth of Red Letter Day experiences available every month the competition offers a real incentive to the sales men and women working on the front line.’ Tel: 01924 239813
Nick Trigg, Mid Wales Windows & Conservatories.
Customers benefit from £75k software investment Machinery manufacturer elumatec has invested £75,000 in a new software system to improve logistics and customer service levels at its UK facility in Milton Keynes. The XVP System from Epicor is designed to
help distributors handle a large product range with maximum flexibility in sales and stock control. With bespoke configuration to meet the needs of elumatec, its Customer Relationship Management tools contain the serial
numbers of the customers' machines and their spare part requirements. This is linked to the XVP inventory management systems which will help elumatec monitor and maintain stock levels to meet customers' 'on-demand' procurement policies.
“With bespoke configuration to meet the needs of elumatec, its Customer Relationship Management tools contain the serial numbers of the customers’ machines and their spare part requirements.” 30
February 2013 – MY Industry Newspaper
Ray Burr, general manager at elumatec UK said: “XVP's streamlined order entry and the ability to send quotes, order acknowledgments and invoices by email to the customer has already improved our reaction time by 20%.” “The individual parts codes are linked to the integral imaging system which enables pictures of the parts and machines, plus any COSHH information, to be emailed to customers.”
“We can instantly see elumatec's stock levels at Milton Keynes and all of our engineers stock, moving parts around to match scheduled preventative maintenance and warranty visits.”
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Investment in the XVP system continues to set elumatec ahead of its competitors in the machinery market, reinforcing its reputation as industry leader.
February 2013 – MY Industry Newspaper
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TRADE NEWS
PHIL’S UP FOR I.T. Conservatory Outlet’s Phil Wilson returned to work in the New Year to a new role as I.T manager, following his promotion from assistant office manager. Phil, 28, already boasts eleven years of industry experience, four of which have been served with the Wakefield-based Conservatory Outlet. During his time with his current employer Phil has been promoted twice, such has been his individual success and that of the company as a whole. Comically recognised by his ‘I love my computer’ mug, I.T is very much a personal hobby of Phil’s. This passion was reflected in his work as assistant office manager as he spearheaded the continual development of CO2, Conservatory Outlet’s bespoke business management software and, more recently, the introduction of a barcode tracking system which monitors the progress of every length of profile in the fabricator’s factory. ‘In developing our I.T infrastructure Phil has
Securistyle promotes wellbeing
for Peru office workers
Securistyle, the well established manufacturer of quality, innovative hardware for the window and door industries, has supplied its Sterling hinge for the newly built Tomasal Office Building in the Surco district of Peru.
Phil Wilson.
created the need for a full time I.T manager and this promotion is thoroughly deserved,’ said operations director, Mick Giscombe. With all of his efforts now devoted to this facet of our business we will be able to improve the facilities available to our dealers, such as the pricing software and remote ordering tools that they already enjoy.’ Understandably delighted with his promotion, Phil Wilson added: ‘It’s great to be able to further my career with Conservatory Outlet in a role that enables me to indulge one of my biggest hobbies and is perfectly suited to my long-term ambitions.’ Coinciding with Phil’s promotion, John Milburn has become the fourth graduate to join Conservatory Outlet in the last two years. Tel: 01924 239813
The eight-storey building spans a built area of 5,713m2 and houses 29 offices. Each of the windows can be opened individually, and by using the top hung Sterling hinges with their
superior carrying capacity, the architects, Arq. Samuel Cárdenas, were able to design the building with large vents, ensuring that plenty of natural light was allowed into the offices. Natural light is proven to help promote efficiency and general wellbeing in a working environment. Additionally, with the district of Surco scooping five awards for some of the best-kept green areas in Lima, it makes sense that
office workers are able to make the most of the views. Capable of achieving all leading international standards, including the UK BS 6375; the North American AAMA 901.1; and the Singapore Standard 212, the Sterling also provides superior weather sealing and the high grade austenitic steel used during manufacture made it the ideal product choice for a project which required high durability. This high-grade
Edificio de Oficinas Tomasal.
material is specifically selected to provide increased strength and guaranteed long-term resistance to corrosion, and it is fully supported by a 12 year guarantee. For more information on Securistyle please call 01242 221 200 or visit www.securistyle.co.uk.
Senior’s RIBA Approved CPD Senior Architectural Systems are pleased to announce the launch of their latest CPD titled ‘Designing Sustainable Fenestration Systems’. This CPD has just received RIBA approval and is now available nationally through their specification support team. Many current CPD’s cover the selection process of generic products and services used in the Construction Sector, however, Senior’s CPD explains the correct selection process of various elements during the Specification Phase, including Standards,
Legislation, Design Issues and Material Choice. The importance of getting the process correct will ensure that building owners obtain a cost effective build programme with long term added value. The term ‘Sustainability’ is discussed and explained, as so often it is given a very wide general definition; so to is the growing use of the term for materials that have ‘Cradle to Cradle’ life cycles. Aluminium, for example, can be recycled almost infinitely with long life cycles between uses. Today this high level of material recyclability has lead to the term ‘Urban
Mines’ being adopted to explain the local resource of various materials in use which can now be recycled into new products. The ‘Designing Sustainable Fenestration Systems’ CPD leads appropriately into the growing use of the BREEAM Certification for new buildings. With careful design and specification, up to 40 credits of the total 109 available for the building can be achieved. The CPD explains where these can credits can be obtained and the methodology required.
The CPD introduction.
Systems’ CPD, please contact Senior Architectural Systems directly or visit the company website at www. seniorarchitectural.co.uk or request further information by phoning Head Office in Doncaster on 01709 772600.
To book the ‘Designing Sustainable Fenestration
UK WINDOW SYSTEMS SIGNS FOOTBALL SPONSORSHIP DEAL Stoke based REHAU fabricator UK Window Systems has just announced a major sponsorship deal with Port Vale FC, currently flying high in NPower League Division Two.
the reason why we’ve decided to become club sponsors. Commercially, the deal makes perfect sense for us and we are confident it will deliver payback on our investment. “Our logo will be on 3-4,000 club shirts which will be sold to supporters in this area and it will be clearly visible every week to the 5,000 crowd who typically attend every home game. Some of our key target customers are the trade buyers in and around Stoke – and this represents a great opportunity to reach them in a really positive way.”
Under the terms of the deal, UK Window Systems’ logo will appear on the team’s home shirts and there will be advertisements for the company in matchday programmes, on the rotating pitch side hoardings and on the club’s website. UK Window Systems will also have a hospitality box at the club’s Vale Park ground which they will be using to entertain customers and colleagues. Port Vale FC is within walking distance of UK Window Systems’ factory in Stoke on Trent and directors Richard Barlow and Gary Beech have both been lifelong supporters of the club.
UK Window Systems is based in Cobridge, Stoke on Trent and fabricates around 450 REHAU frames per week. The company also has a trade counter on Britannia Business Park in Stoke which is known as the Plastic Depot.
Richard Barlow says: “Port Vale FC is obviously close to our hearts but that isn’t
Further information is available at www.ukwindowsltd.co.uk
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February 2013 – MY Industry Newspaper
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February 2013 – MY Industry Newspaper
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TRADE NEWS
Modplan adds further value to its marketing support package Modplan’s reputation for providing a genuinely valuable marketing support package looks set to be enhanced with the publication of a stunning new consumer-focused brochure. Heidi Sachs, Modplan’s Managing Director said, “Having high quality literature to give to consumers can really help installers to close a sale. This brochure, which features all Modplan’s products in a consumer-friendly way, has been designed to do exactly that.” The brochure, which can be overprinted with installers’ details to personalise it, certainly has been designed with the consumer in mind. Packed full of stylish photographs of product installations, plus benefit-driven text, it takes the consumer on a journey through the Modplan range. With sections on windows, doors and conservatories, it has information on everything a homeowner might need. It also features jargon-free sections on Window Energy Ratings, energy efficiency, security and the new MTCs to help consumers make the right choice when it comes to investing in their home.
Heidi says, “In these economic times, consumers are more concerned than ever that they are making the right decisions when it comes to home improvements. The brochure has been designed to show consumers that they can get beautiful products that meet the latest environmental standards and the most stringent levels of security.” Heidi explains why her company introduced the brochure by saying. “We know our customers understand that Modplan’s products offer superb quality. But these days, that’s not enough. Installers need a support package that’s second to none too. We want to add value to our customers’ businesses through the quality of our products and the quality of our support. The consumer brochure is just one example of that.” It’s not the only example, either. Alongside the consumer brochure, Modplan has also just published a product awareness guide. With detailed technical information on all products, it’s been designed to be a one stop guide to the Modplan range for
installers. It’s just another example of the Modplan difference and demonstrates just how committed the company is to supporting its customers. Both the consumer brochure and product awareness guide are available now. To order your copies or find out more about what Modplan has to offer, call 01495 246844 or email sales@modplan.co.uk.
FORTEX CLADDING USED FOR ENERGY EFFICIENT HOME Freefoam Building Products is delighted to report that the Fortex Cladding product is offering considerable benefits to those who want to improve the energy efficiency of their home. Experienced property developer Mr Vic Drake recently used the Fortex Weatherboard in Pale Gold to create a stunning thermally efficient home. Located near Sevenoaks in Kent the property is situated within a designated Area of Outstanding Natural Beauty (AONB). The land was previously occupied by a one bedroom bungalow on a steep sloping site offering Mr Drake the opportunity to create his first completely new build property. One of the main aims was to construct a highly energy efficient home with the need to include substantial insulation as part of the design a key driver. With other older
properties in the area featuring external weatherboard cladding Mr Drake looked at different cladding systems that would enable him to create a sealed envelope to enhance the 200mm insulation of the SIP constructed building. Mr Drake undertook a detailed investigation into a variety of systems including wood, cement composite and PVC comparing insulation properties, manufacturing processes, cost, long term maintenance issues and finishes. He liked the finish of wood but found it was heavy to transport, needed on-going maintenance and could lose its insulation properties over time. Cement composite cladding was another option and although very durable and holds its colour well, again is very heavy, isn’t eco-friendly to manufacture, cannot easily be recycled, and is heavy to handle during fitting.
Mr Drake chose the Freefoam Fortex product and explained his reasons “We found that the Freefoam Fortex range was the best option for us. We like the commitment Freefoam has shown to Environmental Management with the ISO14001 certification, and the product gave us the ability to include insulation materials beneath the external layer enabling
us to create a highly thermally efficient home. The long term durability of the product, its compatibility with insulation products, it’s easy, fast and light to fixing properties and the added advantage of no on-going maintenance. Additionally our planning department were also very happy with the embossed wood effect finish – it’s both aesthetically pleasing and in keeping with other local traditional properties.” Colin St John Freefoam UK General Manager commented “This example shows just how well the Fortex range performs. It works perfectly when fitted with insulation components, is easy to install and needs minimal maintenance making it an ideal solution for both self-builders and those undertaking renovation to create an energy efficient home” Tel: 01604 591110 –www.freefoam.com
SOLIDOR’S RECOMMENDED INSTALLER INITIATIVE Solidor, the composite door pioneer, continues to launch industry firsts and yet the launch of their Recommended Installer scheme is arguably one of their most impressive yet. Not only that, it’s free to join as is their range of marketing support materials. The Recommended Installer scheme is the first of its kind in the composite door sector and is designed to drive sales leads with installers facing two options: option one is to become a recommended installer and option 2 is to become a premium installer when they have Solidor products on display in a showroom or similar environment. All installers are then listed on the new consumer facing Solidor website at www.solidor.co.uk. The new website has been developed with SEO in mind and Solidor are also harnessing a major Pay Per Click (PPC) campaign to drive homeowners to the website and then to
34
encourage them to find their local Recommended Installer. Both Recommended and Premium Installers are listed and it is made clear to the homeowner what the difference between the two is. In addition to the website, Solidor will also be harnessing Twitter and Facebook to interact with consumers with promotions, offers and competitions. There will also be a range of showrooms support materials, door drops and product samples for Recommended and Premium Installers. Gareth Mobley, managing director of Solidor Group comments: “This is one of the most important milestones for us as a business and for the composite door sector as a whole. It’s a big investment by us for our valued customers and will be completely free of charge – it’s our way of giving them something back in return for their loyalty.’
February 2013 – MY Industry Newspaper
For further information on the Recommended Installer scheme log on to www.solidor.co.uk, call 01782 847300 or e-mail enquiries@solidor.co.uk. To keep up to date with all of their developments follow them on Twitter @solidorltd or look them up on Facebook. You can also see them at the main entrance of Hall 1, stand 01-100 of the FIT Show, April 16-18, 2013.
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TRADE NEWS
INVEST IN
THE BEST
High profile fabricator, Lancashire Trade Frames, continue with their growth plans at a consistent pace, with ongoing product launches amongst one of their many investment processes.
come, has meant we are now at the cutting edge of technology.' Flying in the face of economic turn down, Lancashire Trade Frames have maintained a quick step when it comes to their investment motto. The company purchased a new factory at the beginning of last year, now occupying an impressive 35,000 sq ft of manufacturing capacity. This is twice their previous facility and with the capacity to produce a staggering 2500 frames per week.
Not one to stand still, even given the difficult trading times, John Anthony, Sales & Marketing Manager of Lancashire Trade Frames, comments: 'Having recently introduced Kommerling 070 Gold Ovolo window & door system, to our already extensive range, the company is now positioned to offer a product suited to any installation, no matter the size, and for all budget requirements.'
Not only has this new facility helped create local jobs, and brought other new business to the area, but it has also meant that the company can now meet every customer demand.
“Late last year a major investment in machinery was finalised at a cost of £360,000. This was necessary to meet the extra frame capacity requirements, but the investment and consequent results are not only seen on the shop floor, so to speak.”
Established in 2003 and currently enjoying a steady growth pattern, Lancashire Trade Frames are now one of the country's leading window, door & conservatory manufacturers, supplying the trade and local retail sectors. With a business philosophy of 'invest in the best', this ethos has never let the company down. Lancashire Trade Frames also offer the Elite 70 System from Spectus, which the company have manufactured since its conception, and it remains to be a most popular and sought after profile system.
John Anthony of Lancashire Trade Frames.
Now with the addition of Kommerlings 070 Gold Ovolo window & door systems, the 'invest in the best' company motto strikes true once more!
Anthony continues: 'We believe quality, style, range and security are bound to be high on our customers' list of priorities. All
of our windows, doors & conservatories are based on this exact same principle. We give each and every customer total confidence in our commitment to first class service and guaranteed workmanship. Our level of investment over the years, and for years to
Late last year a major investment in machinery was finalised at a cost of £360,000. This was necessary to meet the extra frame capacity requirements, but the investment and consequent results are not only seen on the shop floor, so to speak. Their online pricing, ordering and tracking service is continuing to grow. Customers have full peace of mind knowing that their query, question or quotation, is dealt with instantaneously, an invaluable service in this industry, and in this day and age.
A trusted and reliable supplier, who will help your business grow? What are you waiting for? Get it right first time, call Lancashire Trade Frames today on tel: 0161 762 5800 or email: john@lancashiretradeframes.co.uk. www.lancashirepvcutradeframes.co.uk
“We give each and every customer total confidence in our commitment to first class service and guaranteed workmanship. Our level of investment over the years, and for years to come, has meant we are now at the cutting edge of technology.” February 2013 – MY Industry Newspaper
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TRADE NEWS Polyframe Opens
New Composite Door Factory
The Polyframe Group are launching an extensive new range of Composite Doors, manufactured in their new factory located in Mansfield. Being a marketing led business, Polyframe have researched the market, listened to their customers’ and taken the decision to fabricate their own range of Composite Doors. Peter Dyson, Sales Director commented: “We have always supplied a range of composite doors but we were finding it more difficult to be competitive in the market.” “It was a simple decision to open the new factory, with our experience in manufacture of windows and doors we knew we could produce a high quality yet competitive door.”
Installers, homeowners:
Look for the SWISSPACER label!
SWISSPACER, the UK and Ireland’s leading spacer bar supplier has introduced a SWISSPACER ‘inside’ label to help installers sell more energy efficient windows. With the strapline ‘At the heart of energy saving windows’, SWISSPACER’s new window label stickers carry the company’s distinctive logo. The stickers are being promoted by leading fabricators and are featured in SWISSPACER’s latest advertising campaign, which encourages
The range features a choice of 3 threshold types – low aluminium, Part M or standard PVCu, a WHS Halo Eclipse or Rustique outer frame in either white, golden oak, rosewood or on white options and additionally an extensive range of door furniture options in 5 colours that have all been salt spray tested to guarantee the highest quality.
The location of the factory was an important decision for Polyframe in terms of both the lead-time and also environmental issues associated with delivering the finished product. Located between the Halifax and Norwich factories Polyframe can utilize the existing fleet, which is constantly delivering throughout the UK, to transport doors from Mansfield to either factory without putting new vehicles on the road and increasing our carbon footprint. Peter continued: “We will continue our Composite Door brand, The Calder Collection and we have now produced a comprehensive new brochure to showcase these products. The brochure is available either Polyframe branded or unbranded so that retailers can differentiate their brand from the competitors in the market place.” “At present we are focusing on a 44mm single rebate option but we are actively looking to improve the range and are confident a double rebated door will be available from Polyframe in 2013.” This new range is an important step for Polyframe and further enhances their reputation as one of the leading fabricators of windows and doors in the UK. The Polyframe Group now comprises 3 window and door factories, a dedicated composite door factory and 8 distribution centres throughout the country. For further information please email Simon Loker, simonloker@polyframetrade.co.uk.
SWISSPACER gives top performance and can easily make the difference between an A and B energy rated window. Importantly, SWISSPACER is tried and tested and its performance lasts. Windows with SWISSPACER inside will stand the test of time and save homeowners money year after year and enhance the reputation of installers who have sold them. Vic De Costa, SWISSPACER Marketing and Sales Manager (UK and Ireland) says: “Our new label is a key part of a campaign to encourage fabricators and installers to ask for SWISSPACER. SWISSPACER gives the best thermal performance and it lasts – the energy savings you get now are the energy savings you get in 10 years time. The labels are a great selling tool for explaining the SWISSPACER message to homeowners. Installers can say to homeowners, ‘look for the label’, signifying top performing, long-lasting windows.”
The new Polyframe collection features 22 door styles, 12 decorative glass types and 5 hardware colour options to ensure that customers have the options they need for the end user. In addition to this Polyframe are one of the only companies to offer the Magnum High Security cylinder as standard – not an upgrade.
As with all Polyframe standard windows and doors, composite doors are manufactured to a five day lead time which means that all the products for an installation can be ordered in one go, with one supplier, and delivered on one vehicle.
people to ‘look for the label’ to guarantee the best long-lasting energy saving windows.
SWISSPACER has introduced a SWISSPACER ‘inside’ window label for energy efficient windows.
Fabricators and installers can get their free labels by calling 0845 601 1265 or emailing info@swisspacer.com.
elumatec responds to increased demand for double mitre saws elumatec, the leading manufacturer of machinery for the working of aluminium, steel and PVC-U profiles has added an additional 200 square metres to its factory near Stuttgart, Germany.
for cutting and prepping aluminium, steel and PUC-U, elumatec designs and manufactures an extensive range of automatic profile cutting machines, saws and copy routers.
The extension is to the double mitre saw production line increasing capacity, streamlining manufacturing and refining logistics as worldwide demand for these saws continues to grow.
Used in the manufacture of a wide range of products elumatec machines have helped fabricate curtain walling and facades for some of the UK’s most iconic buildings, and products for all kinds of transport including Plaxton Coaches.
Established in 1928, elumatec is an international, family owned, company headquartered in Muhlacker-Lomersheim, Germany. With over 620 employees worldwide, elumatec operates in 41 countries through a network of manufacturing plants and country specific offices including elumatec UK. Based in a modern, purpose built 17,000 square foot factory in Milton Keynes, elumatec UK was established over 18 years ago to meet the needs of the growing UK metal and PVC-U fabricators and their requirements for high performance, quality engineered machinery and on-demand service and support specifically trained for the UK market.
www.elumatec.co.uk
February 2013 – MY Industry Newspaper
Announced
in FMB Master
Builder of the
Year Awards
The Federation of Master Builders (FMB) is delighted to announce the regional winners of its prestigious Master Builder of the Year Awards 2012. The awards celebrate the best builders in the UK across a range of categories, including new housing, large and small renovation projects, energy efficiency and commercial construction. Builders are nominated for the awards by their clients and the winners are selected for their technical ability and commitment to great customer service. Winners in the seven categories, which also include Heavenly Builder and Apprentice of the Year, have been decided by the FMB’s expert judging panels in 11 regions of the UK, including the devolved nations. The regional winners will now be put forward to the national judging panel to decide the national winners in each category, as well as the overall Master Builder of the Year Award winner. The overall winner will drive away in a brand new Nissan Light Commercial Vehicle worth up to £20,000, while the nominating client will also receive a cash prize of £3,000. The national Apprentice of the Year Award winner will take home a prize of £1,000. Brian Berry, Chief Executive of the FMB, said: “The winners can consider themselves among the very best the UK construction industry has to offer, and I have to say the standard was very high among all those who were nominated. These awards are a great opportunity for satisfied customers to say thank you to the builders who worked so hard to do such a good job.” The national winners will receive their prizes at a glittering gala event to be hosted by architect and TV presenter George Clarke at the Park Plaza Westminster Bridge Hotel, London, on Wednesday 20 March 2013 (1-5pm). Guests will include all regional winners and their clients, politicians, journalists and leading industry figures. Mark Prisk MP, the Government's Housing Minister, will be the guest speaker at the national awards ceremony.
Specialising in the supply of intelligent automated machinery and software
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Regional W inners
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TRADE NEWS
Spectus helps fabricators stay ahead of the CE Marking game With the introduction of mandatory CE marking set to commence next year Spectus, the UK’s largest manufacturer of high quality PVC-U products, has launched a comprehensive guide to help fabricators comply with these new regulations. Under the Construction Products Regulation (CPR), from 1st July 2013 it will become a legal requirement for UK manufacturers of construction products to apply CE marking to any of their products, which
are covered by a hEN. (harmonised European Norms). In a bid to make its fabricator’s lives easier, Spectus has developed a comprehensive guide explaining essential information about the CE marking process. It explains what the new regulation means, and describes in step-by-step detail the progression from defining products through to declaration of performance and the application of CE marking.
Since 1993, the CE marking has been a key indicator of a product's compliance with EU legislation and enables the free movement of products within the European market. By affixing the CE marking on a product, a manufacturer is declaring, at their sole responsibility, conformity with all of the legal requirements to achieve CE marking and therefore ensuring validity for that product to be sold throughout the European Economic Area.
Martin Althorpe, Technical Director at Spectus said: “This regulation will have a huge impact and will affect all manufacturers of products throughout the construction industry.” “Installers will also need to be aware that if they buy frames and glazing units separately they will be responsible for CE marking the complete window.” “We have implemented this guide so that fabricators will be able to digest easily what it is they need to do
to be compliant with this new regulation under the CPR, and to get ahead of the game before July next year. However, this is only a small part of a bigger support package we will be offering to our customers, which will also include technical site visits. “As an aside, it is also essential for any company wishing to be part of the Green Deal to be able to provide a CE marked product, so this guide will prove essential reading.”
To find out more or to request a hard copy of the ‘Essential Guide to CE Marking’, contact Spectus on 01625 420400, e-mail marketing@spectus.co.uk or download a copy from the website by visiting www.spectussystems.co.uk.
Trade Windows of Bristol purchase rebuilt Stuga Flowline Spectus and Profile 22 fabricator Trade Windows of Bristol have recently purchased a rebuilt Stuga Flowline to help increase profitability and efficiency in their currently expanding business. Having bought the business at a low ebb Mike Richardson and Paul Dibble have built the trade fabricator back up to former levels of service and output. Having looked for some time to find a suitable sawing & machining center and not wanting to cripple the re-emerging business with huge debt the owners had the dilemma of what to buy. Sawing & machining centers at auction had huge perceived risks as
you have no idea what you are buying. Even buying through a dealer it is hard to know if the machine is in good working order and if it has the latest software and control systems because many of these machines are made in Germany. Having seen regular marketing from Stuga and realising it was a British company Mike and Paul decided to go and see a rebuilt Stuga Flowline at a fabricator and once they saw the quality of the rebuild were quickly convinced. It was obvious that the machine was properly rebuilt including the latest Microsoft Windows software, complete with full management interrogation
package showing output performance etc. The optimisation and offcut control were a revelation that clearly saved considerably on profile wastage. With three different specifications to choose from the Flowline-4 spec with an output of 500 to 550 windows per week was chosen. It was also possible to have the ZX3 or ZX4 specs but they are more expensive and the Flowline would take them comfortably through their introduction to automation. If work continued to build a second machine could then be purchased. The ZX3 spec would have offered 650 to 700 windows per week and the ZX4 800 to 1,000 per week.
The Flowline was delivered towards the end of 2012 and was carefully installed by Stuga’s specialist engineering team following which several operators were fully and properly trained on how to work and maintain the machine before it was handed over for full production. The machine was so well rebuilt that Stuga were confident enough to provide a 12 months parts and labour warranty. It was also supplied with internet enabled diagnostics and on-board cameras for fast fault finding. This is particularly helpful with the Stuga Service Centre being based at the company’s headquarters in Norfolk meaning that support is always readily available in the UK time zone.
Installed during late November 2012 with training taking place during December T.W were expecting the usual quiet period to get used to the machine during January but in reality an unexpected influx work has meant that the machine has quickly had to run quite hard already. Paul and Mike are really pleasantly surprised at how quickly their staff have adapted to the sudden rush of automation and can already see the many benefits of such a machine. The usual teething problems for machine and personnel have quickly and easily been overcome with Trade Windows owners and staff amazed at how fast Stuga are able to respond due to
the considerable back-up resources that are in place, with everything being so close and readily available in this country. Stuga have a significant technical service centre at their Norfolk base and six service technicians based throughout the country to give fast response. Software is written in-house by Stuga’s I.T. department and spare parts are always in stock. Trade Windows owners feel that there has to be a significant benefit in dealing with the manufacturer, especially a British based one. Tel: 0845 652 8685
TOP DOG FOR LOCAL SUPPORT Alongside other local businesses, Edgetech is pleased to support the West Midlands Police Dog Unit by offering its UK office and factory as a training location.
The leading warm edge technology manufacturer provides a variety of environments for training new sniffer puppies and refresher training for the current working dogs on discovering explosives and drugs. Dogs trained at the facility cover everything from day-to-day local tasks to high profile events such as the Olympics. For more information on Edgetech’s range of Warm Edge Technology, call 08700 566844 or visit www.edgetechig.co.uk.
February 2013 – MY Industry Newspaper
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DOORS & HARDWARE
A GAME CHANGER IN
COMPOSITE DOORS
Capstone Doors have a new HQ and are setting new parameters for service. Glass News went to find out more. From being an accessory that was often used as a loss leader and even a free incentive the residential door market in the UK has become an important and highly profitable sector in its own right. The market for composite residential doors is predicted to be worth £373 million in 2014, according to market researchers D&G Consulting (www. dandgconsulting.co.uk). That represents an increase of 6% over 2011, a serious increase when one considers that most other product groups have shown decline or, at best, stagnation. Demand is therefore at it’s highest and of course, the race is on at every link in the supply chain to provide the difference, the bells and whistles that offer a competitive edge. Capstone Doors – which enjoy a highly distinctive embossed oak finish - have been around in the UK for some years now. In world terms sales are in the big league with significant sales
in the United States, home of the manufacturing company Capstone Engineering. In turn Capstone Engineering is a division of Trinity Glass, a giant glass unit manufacturer that is entirely focused on the door and window industry. The products are produced in South Korea and China to impressive quality standards and driven by US service levels. Capstone Doors Ltd believes that it has several answers that will take it to the fore as a supplier of blanks and of prepped doors that will see the company’s market share grow significantly over the next few months. To encourage and enjoy this Capstone has made a significant investment in its infrastructure through a brand new headquarters and prepping facility in Macclesfield, thus providing a very credible alternative in the UK marketplace.
A new paint plant is key to the operation as the deep gloss appearance of the Capstone signature embossed oak woodgrain is a great sales closer and another key element in the quest to differentiate product ranges in this very competitive market place. Capstone’s 68mm slab is also crucial in this respect, providing fabricators and installers with a superb product for homeowners looking for a premium offering. All doors are available in five core designs, which can be purchased
in up to four widths and nine colours, including the 30-minute fire door. The doors are covered by a 25 year structural warranty and the surface protected by a 10 year warranty; manufacturing standards are to ISO9001, ISO 14001/CE Mark and BM Trada Q Mark standards. Sales of Capstone Doors continue to climb steadily in the UK so why has the company decided to accelerate now? Glass News asked Dan Sullivan, Capstone Doors MD: “We have a well established customer base that is growing steadily,” explained Dan. “But demand from new customers is also growing and against this backdrop investment became inevitable to ensure that our product quality and service levels could be sustained
Mike Roe.
at least, but actually even improved. We are way ahead of the market in this respect but we must continuously seek more efficient and faster ways of doing things.
quickly indeed. We have now invested in the best equipment available and following the installation of the plant we are now well up to speed.”
“The demand for prepped doors is growing very
A significant part of the investment has gone towards increasing stock levels in order to sustain the company’s next day delivery promise. “We are committed to next day delivery to most parts of the UK for orders placed before 1pm,” explained Capstone’s Sales Manager Mike Roe. “As sales grow then of course we need huge stocks of all products. Our door blanks are palletised on racks and bar coded with around 20,000 doors in stock at any time in the UK, a figure that is growing constantly.”
This includes a brand new 12,000 square feet base within which are stateof-the-art door-prepping facilities including Biesse edge banding equipment and a high volume CNC machine. The company’s prepped 44mm range enjoys a huge options list to ensure every combination can be offered to installers who are seeking that extra sales closer for increasingly choosey homeowners.
Capstone Doors in full flow with the installation of the Biesse Edge Bander.
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The service includes 44mm GRP as standard plus a 44mm FD30 Fire Door, which offer huge untapped sales potential for installers, and the choice of snap fit or deglazeable cassettes with a large number of glass options.
Preparations are being finalised for Capstone Doors appearance at The FIT Show that takes place in April. “We want fabricators and installers to put our service to the test,” said Mike. “And when buyers from the trade or homeowners see and feel the doors an order usually follows. Come and find out for yourself.” For further information please email to info@ capstone-door.com and visit www.capstone.co.uk.
Capstone Doors are characterised by a deep oak woodgrain.
February 2013 – MY Industry Newspaper
www.glassnews.co.uk
DOORS & HARDWARE
Emplas installers score a sales hat-trick with cuttingedge corner locking & eco sealing systems Emplas has added the innovative new SAC Shootbolt and Ecoseal locking and sealing systems to its range improving security and weather performance while delivering new sales opportunities to installers. The BBA approved SAC Shootbolt six-point locking mechanism features a unique ‘cornerdrive’ system. This combines a traditional Espag with a pair of shootbolt kits, one of which works in-line and the other a reverse action gearbox to fix on either face of the sash corner. This revolutionary corner locking mechanism significantly enhances security and sealing but also improves window alignment, reducing wear and tear on hinges but also delivers significant sales differentials to installers. Mike Crewdson, sales and marketing director, Emplas, said: “The corner drive is completely unique. It’s a great sales proposition from a security perspective because as a mechanism it is totally different and offers a very tangible benefit to the end user. Forming a tighter and better aligned seal between the sash and frame, it also improves weather and sound insulation, while improved alignment also eases pressure on hinges, delivering a hattrick of benefits to the end user and with them retail sales opportunities.” In this vein, the Wellingborough-based trade fabricator has also added the SAC Ecoseal to its range. The system uses powerful magnets to pull the frame and sash together to form an even compression of the gasket and deliver an enhanced seal. Fitted as standard by Emplas on all large top hung windows where the sash exceeds 1,000mm, the system delivers significant benefits on larger windows where gasket compression can lead to draughts, noise pollution and service calls. It is also available at additional cost on smaller top or side-hung windows. Crewdson added: “It’s another innovative product, which delivers easily understood benefits - sound and weather insulation - to the end user through an improved seal. This and the shootbolt give a very strong and on that basis effective retail sales narrative, that
support differentiation and with it higher value sales.” Emplas also offers the ergonomically designed, the SAC Dogbolt and Keep as part of its range which further enhances security by creating an additional fixing point between the closed frame and sash, while also enhancing window alignment. When closed, the bolt and receiver forms a solid metal-to-metal contact. A hook on the end of the bolt engages if a burglar attempts to ‘jemmy’ the sash from the frame, delivering increased resistance as greater pressure is applied. At the same time, the SAC Bolt and Keep eases long-term wear and tear on hinges, by guiding the closing sash so that it achieves a micro-millimetre-perfect alignment, also improving weather seal through better compression along the whole of the hinged side of the window. Crewdson concluded: “We see continuing investment in our product offer as critical in supporting installers. The SAC Shootbolt and SAC Ecoseal deliver very tangible benefits to the user. We’re confident on this basis and given that they are genuinely unique innovations, that they will also deliver tangible benefits to our installers.” For more information visit www.emplas. co.uk , email info@emplas.co.uk or call 01933 674880.
FIT SHOW VISITORS GUIDE FROM PAGE 4 ONWARDS....
DON’T MISS OUR MARCH FIT SHOW VISITORS GUIDE
– DEADLINE 8TH MARCH
Come & SEE GLASS NEWS AT THE FIT SHow STAND 1 - 412 February 2013 – MY Industry Newspaper
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DOORS & HARDWARE Locit restrictor range complies with new ‘Construction Products Regulation’ ahead of deadline Dynatech Engineering manufacturer of Locit window and door cable safety restrictors, has achieved the requirements set under the new ‘Construction Products Regulation’, enabling them to use CE Marking on their product range, ahead of the 1st July, 2013 deadline. The Midland based engineering company, carried out all requirements set for the new regulation including; the implementation of quality standard ISO9001 at their Willenhall site and ensuring a ‘Declaration of Performance and System Description’ was available
in the public domain, before being able to accredit their products with the ‘CE’ stamp. Andrew Lane, Managing Director of Dynatech Engineering commented “With the new ‘Construction Products Regulation’ rapidly approaching we wanted to be able to support customers and prepare our products. “Ultimately, individuals and organisations manufacturing or installing windows and doors are responsible for ensuring products carry a CE mark. We wanted to provide customers with as much support as possible and assure them when using our products, they were tested and complied.” The new legislation enforced by European Law, requires installers and fabricators to comply by providing products which meet the new directive. Policing will be enforced by Trading Standards and other associated bodies such as; Certass and FENSA. Organisations not adhering to the new regulation could see themselves being investigated and even prosecuted. Locit range of window cable safety restrictors
already complies with British Standard window performance and security test; BS6375 Part2:2009 and surpasses independent performance pull tests. The new CE mark was awarded after successfully passing the ‘Initial Type Testing’ (where the products are tested on aspects relating to safety, health and environment) accredited by Exova Warringtonfire. “All Locit window cable safety restrictors and door restrictors will carry a ‘CE’ mark from the end of March 2013 and should an installer, builder or fabricator require certification proof, they will be able to obtain documentation directly from Dynatech or Chris Law, Sash Jack Limited” Andrew commented. Locit range of window and door cable restrictors can be fitted to any material or window type and provides the recommended safe restricted opening in accordance with BS6375 Part 2. For further information on CE Marks for the Locit range of restrictor products, contact Chris Law, Sash Jack Limited on 07900 891110 or Andrew Lane, Dynatech Engineering on 01902 637797.
Solid Core Doors
with Keyless Operation Rocal, the Lincolnshire based manufacturer of solid core composite doors, celebrates its 21st birthday by adding the Yale Keyfree electronic door lock to its Endurance range.
‘The Endurance door portfolio and marketing package provides any retail fabricator or installer with the complete solution for increased door sales.’
Endurance door leaves are produced from a laminated and engineered solid timber core that ensures that the doors will not warp or twist even in extreme conditions.
Call Rocal on 01652 659259 for detail on the Endurance range or download from www. rocal.co.uk, whilst further information on Yale Keyfree can be found at www.vbhgb.com.
Rocal manufactures the complete door set including the unique door leaf and frame. This 100% control over the manufacturing process allows the company to offer customers greater choice in terms of an extensive choice of colours and door designs. When looking for the best electronic locking solution to allow users to access their doors without the use of a key, Rocal turned to VBH (GB) for advice. The hardware specialist recommended Keyfree, which can be operated either remotely via a key fob transmitter or by entering a 4 – 12 digit PIN code on the polished chrome or gold handle unit. Rocal MD Stephen Nadin states ‘The introduction of Keyfree allows us to offer our customers even more choice when ordering their Endurance door. Keyless electronic access is gaining in popularity thanks to aspirational lifestyle programs and publications. “Traditionally, fitting this kind of product has been troublesome due to the requirement to connect to the mains electricity supply.” “Because Keyfree is a self-contained wireless unit, it’s easy for us to fit into our solid core doors and there’s absolutely no extra work for our customers, as there’s no requirement for mains wiring like there is with many systems.
Sliders UK launch Veka Patio & Composite Doors When you think of great combinations you may think of strawberries and cream; Lennon and McCartney or Shearer and Sheringham. However, for those in the know, Sliders UK and Network Veka could be considered a strong contender.
time. He continues: “With the housing market still depressed, many homeowners are investing in their current properties in order to add value to them rather than moving house. Both products appeal to this section of the market.”
The UK’s leading patio door manufacturer Sliders UK has announced the launch of their new Veka In-Line Patio Door and composite door with a Veka outer-frame. Both doors will be given the Sliders ‘touch’ and manufactured to its exacting standards; and Sales Director Steve Mines believes the product will be a winning combination for installers.
“High performance patio doors are a popular addition to any home and when you consider that consumers are increasingly choosing composite doors ahead of PVC-u panels, our customers have real sales opportunities with these two new Veka doors.”
Steve comments: “Veka has a very loyal following from the trade, thanks to its superb quality, energy efficiency and strong brand, and we are delighted to add the Veka patio and composite doors to our portfolio.” “We already manufacture Veka vertical sliding sash windows, so it seemed logical to extend our Veka offering and give our customers even more choice.” Steve also feels that with many homeowners choosing to ‘improve rather than move’ the product comes at a pivotal
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There is a positive air currently engulfing Sliders UK, with the company recently celebrating its ten year anniversary. “We’re confident of continuing 2013 in a similar vein to how we ended 2012 – with strong sales and creating plenty of opportunities for installers to make headway in this tough market.” “The Veka patio and composite is one way of delivering this vision,” Steve concludes. For more information call Sliders on 01772 698222 or visit www.sliders-uk.com.
February 2013 – MY Industry Newspaper
www.glassnews.co.uk
February 2013 – MY Industry Newspaper
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DOORS & HARDWARE
Greater Manchester Police put Vista Panels’ GRP composite doorset to the test Much has been said and many claims made over the strength or otherwise of composite doors. Indeed, there’s one company claiming that a GRP composite door collapses in a shower of polyurethane foam with a few good knocks with a police issue ‘Enforcer’. Well, it’s certainly not the case with Distinction’s Nan Ya GRP composite door. Vista Panels’ Managing Director, Keith Sadler takes up the story: “There is an issue with the Distinction’s door blank: but it’s about the difficulty the police have in gaining access to premises using the door. While the door blank is important, so is the quality of the components used in manufacture as is the skill in fabrication. Vista’s 17 years of experience in manufacturing quality doorsets
While the door blank is important, so is the quality of the components used in manufacture as is the skill in fabrication. Vista’s 17 years of experience in manufacturing quality doorsets is there for all to see when the Greater Manchester Police’s finest, attack the doorset with an Enforcer!” is there for all to see when the Greater Manchester Police’s finest, attack the doorset with an Enforcer!” Vista Panels has been working with Greater Manchester Police, supplying them with doorsets, so their teams can practice gaining entry to premises with GRP composite doors. “While it’s not pleasant seeing a quality doorset being attacked in this way, we’re well aware of the need for the police to find a way to defeat the door’s integrity and we’re very happy to work with them and supply doorsets for them to practice on.”
Practice Session Keith, together with Distinction’s Chris Champion, was invited to view a practice session at GMP’s test area and to help the teams understand the door construction and how the police can gain entry in the quickest possible way. “I believe our input has been helpful to the Greater Manchester Police and we are happy to continue supplying doorsets for their practice sessions.” “Needless to say, the public can be confident that their Vista manufactured doorset, featuring Distinction’s door blank, is very secure and gaining entry is both noisy and requires specialist tools, making it difficult for the opportunist burglar,” concluded Keith. Keith Sadler, Managing Director, Vista Panels Limited.
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www.distinctiondoors.co.uk
February 2013 – MY Industry Newspaper
An attack on Vista’s doorset by the Greater Manchester Police.
www.glassnews.co.uk
DOORS & HARDWARE
GROUPHOMESAFE PREDICTS MARKET MOVE TOWARDS KITEMARK MPL Security product specialist grouphomesafe is predicting an upsurge in demand for multi-point locks which comply with the recently introduced PAS 3621, as insurers start to make a British Standard MPL a requirement for cover. Late last year, grouphomesafe, under its ERA brand, became the first UK manufacturer to announce a range of MPLs that meet the standard and will carry the Kitemark, including the new Fortress lock, due to be launched at the FIT Show in April. At the time of its announcement, the company acknowledged that it was ahead of the game in introducing a lock certified to the PAS 3621 but stated a belief that a Kitemarked MPL would soon be a requirement of many insurers. In fact, in its ‘Technical Extra’ dated July 2012, the NHBC was already recommending, on new-build homes the use of MPLs designed to the standard PAS 3621, prepared by BSI, the Door & Hardware Federation and Secured by Design, which requires equivalent performance levels described in single-lock standards. Now, two
leading financial institutions are also making an MPL conforming to the standard a condition of insurance. In its business insurance documentation, Barclays states that, as a minimum level of security, external doors or internal doors leading to parts of a building not occupied by the insured business, should have “a multipoint lock which conforms to PAS 3621 (including amendments) or a cylinderoperated mortise deadlock”. This applies to uPVC, aluminium or plastic-framed glazed doors. Commenting, grouphomesafe Group Technical Director Ben Penson said: “We started working on the design of our new Fortress lock three years ago, after Secured by Design instigated a project to have a security standard for MPLs equivalent to that which existed for mortice locks. With the amendments to PAS 3621 introduced in 2011, we knew that it was only a matter of time before insurers would start to make this a requirement – after all, if a better level of security can be achieved with an MPL carrying the Kitemark it’s the logical next step for insurers to want it. NHBC
had already started to instruct builders to check that their suppliers’ locks meet the new standard and that will inevitably now filter down into the retro-fit market, driven by the insurance industry.” Designed to fit into the same preparation routing as existing MPLs, the new ERA range, which is now being launched into the market, is estimated to have approximately twice the strength of existing products. Security features include antidrill plates on both sides of the gearbox and lock hooks hardened to prevent drilling attack. To meet the new standard the lock should be certified and supplied with threestar equivalent hardware which has been tested with the lock. However, the Fortress can also be supplied as grouphomesafe’s Vectis Plus Kitemark lock which has no cylinder and so avoids the need for the 3-star cylinder/handle combination. grouphomesafe will be launching the Fortress BS3621 lock at the FIT Show, held between 16-18 April 2013, and can be visited at stand 3-250. www.grouphomesafe.com
Trojan launches
new look literature
Having key information to hand is vital when making ordering and purchasing decisions. Recognising this, the Trojan Group has just launched a new suite of information literature. Tony Chadwick, the Group’s Managing Director, said, “We’ve designed the literature to provide at-a-glance information to aid busy fabricators and installers.” There are 18 sheets in total. They cover the key product range and are supplied in a hard-wearing folder for safe keeping. Each sheet lists the features and benefits of the product in question to aid fabricators and installers when they are researching suitable products. There is also technical
information on the testing accreditations and guarantees together with practical information such as box quantities and order codes. All in all, the information sheets are a one stop shop for fabricators and installers looking for information on Trojan products. Tony said, “We know how busy fabricators and installers are. These sheets are designed to make their lives easier by providing a single point of information. We also hope the new designed corporate folder will be useful for holding the information sheets.” Trojan is renowned for its innovative and ground-breaking hardware products. Browsing through the pack and looking at the whole range is a compelling demonstration of the level of quality and innovation that Trojan offers. In short, apart from providing valuable information, the package is sure to remind people just why Trojan is a market leader in hardware solutions. The new literature pack is available by calling Trojan on 01922 713933 or downloading at www.trojangroup.com.
“There is also technical information on the testing accreditations and guarantees together with practical information such as box quantities and order codes.” February 2013 – MY Industry Newspaper
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DOORS & HARDWARE
Broaden your Horizons
add Kinedo to your home The UK is a nation of shower lovers with research showing that almost 80% of men and 60% of women preferring a shower to a bath. The increasing trend for ensuite facilities is a direct result of home owners looking for ways to maximize available space and has prompted a re-evaluation of outmoded bathroom design.
The Kinedo Horizon cubicle reflects current trends with its minimalist styling and multi colour way options. The reversible doors and glass shelves optimize available space. The aspirational rainfall shower head further adds to the appeal while the hose attachment ensures both functionality and form.
Angular shapes and clean lines reflect current attitudes toward style and simplicity. Although white still dominates the UK market elements of accent colouring are beginning to appear in the form of tiles, glass, paint, flooring and furniture.
The added benefit of a CristalPlus coating on the safety glass assists with cleaning, preventing limescale build up. For ease of installation and maintenance the cubicle needs no silicone sealant. www.kinedo.co.uk.
CDW Systems slide to success Gloucester based aluminium fabricator CDW Systems Ltd saw sales of sliding doors and bi-folding doors notably increase in 2012, compared to 2011. CDW Systems’ Managing Director Jerry Webb says that they have benefitted from the increasing popularity of the product in the commercial and domestic sector. He comments: “If we look at the domestic sector in particular, the number of homeowners replacing their patio door with a new aluminium bi-folding door or incorporating a sliding door with a conservatory installation has increased. Last year aluminium bi-folding and sliding doors were clearly a very popular niche product and many of our trade customers capitalised on this trend and as a result increased revenue in what still does remain an overall tough market.” CDW Systems manufacture and supply the Beaufort and Smarts bi-folding and sliding doors. Together with these suppliers CDW Systems have made modifications to the products, resulting in significantly less site call-outs and a smoother installation process for installers. Jerry comments: “CDW Systems is in its 22nd year of business and if you combine the experience that we have on the factory floor it equals around three hundred plus years. We
Budleigh Salterton project.
utilise this experience to offer the very best products and installation support. Installers can tap into this by taking advantage of our installation training and on-site help if necessary. Bi-folding doors represent a lucrative avenue but for those unfamiliar with the product they can be difficult to install at first.” “Our support service has helped to minimise these types of problems and allowed our customers to just concentrate on winning contracts and offering a fast-turnaround.” A recent example of a domestic aluminium bi-folding door installation that CDW Systems were involved in was in the picturesque county of Devon; where bi-folding doors were installed with coolite solar control glazing in an ultra-modern home in Budleigh Salterton. For more information call CDW Systems on 01452 414853 or visit www.cdwsystems.co.uk.
BI-FOLDS & PATIOS
WITH QUICKSLIDE QUALITY & SERVICE In what has become one of the most competitive sectors of the replacement window industry – traditional vertical sliding sash windows – Quickslide has remained market leader despite a continuous assault on the niche that it was instrumental in developing. Now Quickslide is applying its manufacturing and logistics expertise to BiFolding and In-Line Patio doors in aluminium so installers may now enjoy
the same confidence and trouble-free purchasing experience as for Quickslide’s established products. Quickslide offers the renowned Smart Visifold Folding Sliding Door System, acknowledged as one of the best products of its type. The doors may be specified to provide the widest choice of opening/folding options in addition to providing excellent weather and thermal performance. The full range of Visifold options is available.
Quickslide is offering the Smart Systems Visifold Folding Sliding door as part of its portfolio to provide a market-beating offer.
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February 2013 – MY Industry Newspaper
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Quickslide also offers Smart Systems’ Visoglide in-line patio, again a market-leading offer that provides the excellent linear rigidity of aluminium with the superb finishes and appearance and high weather and security performance that homeowners find so attractive with this product. Quickslide chairman Adrian Barraclough says the combination is unbeatable: “Quickslide has a measurable performance in respect of manufacturing and customer service and Smart products are superbly designed and engineered.” “It is a great combination that ultimately allows installers to offer the best products with the confidence they will be right first time and delivered exactly when they tell their customer they will be there. That gets and keeps sales.”
February 2013 – MY Industry Newspaper
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DOORS & HARDWARE
SYNSEAL DEVELOPS UNIQUE
PATIO LEVER
Synseal has teamed up with market leading hardware suppliers Yale and Paddock to develop an exciting new patio lever that combines aesthetics, function and security concerns. The new six-hook stainless steel Yale patio lock with one-piece striker is available in Chrome, White and Gold. Patio door security has had a chequered past, much of which has been addressed in recent years. However, Synseal approached Assa Abloy (Yale’s parent company) to develop a product that far exceeded expectations. Assa Abloy also owns Paddock, arguably the market leader in multi-locking systems, and together with Yale, market leader in cylinders, Synseal has developed a product that will allay any concerns the homeowners may have in terms of security, while offering a very attractive option. “Synseal is excited to be bringing this market-leading product to market,” Mark Frain, Synseal’s hardware category manager, said. “We have liaised very closely with the industry’s leading hardware developers to offer something unique to our customers. Not only can homeowners be assured that their patio doors have the finest hardware mechanisms, they are also among the most secure.”
New Hybrid Door Solutions Senior’s have recently launched a new range of Hybrid door solutions which are generating a great deal of interest from the market. Designed to complement the current Hybrid range of high performance Windows and Curtain Wall Systems, the new door systems offer both residential customers and commercial clients a complete Hybrid range of products to choose from. The new Hybrid door systems include single and double french doors, sliding folding arrangements, a tilt & slide and a lift & slide door. Equally at home in a new build or home improvement project, these new systems offer the latest ‘State of the Art’ design to ensure high security and high thermal performance. Homeowners today are well informed of the material choices available for their home improvement projects, both Aluminium and Timber rate highly in their preferred materials when it comes to choice. Hybrid blends these two materials together, offering the benefits of both. Normally high quality such as this comes with the penalty of long delivery times, not with Hybrid. Profiles are available finished and in stock at three regional depots across the UK, Fabricators complete construction locally to bespoke sizes for each installation. The Hybrid System combines the long life and low maintenance of Aluminium on the outside with the high insulation, environmentally focused benefits
Designed with over thirty years of experience in the UK Fenestration Industry, Senior’s have developed Hybrid after extensive research into the benefits that both Aluminium and Timber can offer. The Hybrid System couples the Aluminium to the Timber using a unique locking clip which both secures the two materials together and allows lateral movement, resulting in a stable profile. PAS 24:2012 tested, the new Hybrid doors offer the highest security standard that is currently available for both Residential and Commercial use, whilst also meeting the Secure by Design standards required by the Police. With high weather performance characteristics, all doors are able to be fitted at ground level or on a balcony application.
Linthwaite Hybrid door and window residential application.
Training School at Denaby or on the customer’s premises. Senior’s also offer point of sale support for the Home Improvement Showrooms. More information is available on Senior’s website at http://www.seniorarchitectural.co.uk.
Senior Hybrid Systems are easily fabricated, any Fabricator who currently fabricates Aluminium can request a Tooling Package from Senior’s which offers the machinery needed to joint the timber profiles. Training is also available either at Senior’s
FRAMEXPRESS OPENS NEW DOORS Leading Midlands fabricator, frameXpress has recently added a new addition to the product range with the introduction of new composite doors. Available in a broad range of colours the latest addition to the frameXpress portfolio has been introduced to help customers develop new areas for sales opportunities. Additionally, the company has recently achieved the PAS 23 and PAS 24 industry accreditations with BSI after rigorous product testing, in relation to all pvcu and composite doors within the range, providing a number of key advantages for installers including superior security standards. For frameXpress identifying areas of potential growth is an extremely important part of building customer relations. With an eye on future market changes and new legislative measures to be introduced to an energy conscious society, senior management believe
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of 100% PEFC (Programme for the Endorsement of Forest Certification) accredited timber to the inside. The powder coated aluminium to the outside will offer a trouble-free life in excess of thirty years, with simple cleaning making the finish the ideal choice for low maintenance. Internally, the timber is finished in a water based, odourless lacquer, which only requires an occasional wipe down to keep the timber’s natural appearance, but the Hybrid system is more than just skin deep.
that more energy efficient products and associated accreditations will be demanded by the consumer. Ian Davis, Sales Manager at frameXpress comments, “As composite doors are quickly becoming the product of choice for many homeowners due to their significant energy saving capabilities we believe this to be a strong product to add to the range. Also, with the introduction of initiatives such as The Green Deal the consumer market will inevitably demand more from the investments they make in and around the home. For our customers we believe they are a costeffective way to develop new opportunities”. He continues, “The design of composite doors offers more advantages than singular material doors. Our range has been developed, using a combination of carefully selected materials which offer beneficial properties that completely eliminate defects
February 2013 – MY Industry Newspaper
such as warping and shrinking commonly associated with other door types.” It is generally recognized that composite doors offer considerable thermal benefits, reducing homeowners’ energy bills by providing more heat retention. For frameXpress the company believes that the introduction of government incentives will draw the consumer’s attention to the cost saving benefits a high performance insulating door can offer. This combined with fast payback will quickly drive the composite door market forward. Ian Davis continues, “It is pretty much accepted that composite doors are the most energy efficient option with aluminium, wood, and PVC panel doors unable to achieve the same performance levels. Inevitably The Green Deal will stimulate the market as homeowners look to install products that offer energy saving advantages
and ultimately a reduction of heating bills.” Many other types of doors provide much lower performance and tend to develop excessive gaps between the door and the frame over time, through which heat escapes. Irrespective of whether homeowners decide to opt for Green Deal packages or not, frameXpress believes that the composite door market will quickly grow. Senior management at the company consider that fabricators must look to accommodate new legislation quickly as the industry once again gears up for change. Ian concludes “Through modern design and style as well as guaranteed improved security, homeowners will look for peace of mind when making investments. We consider there is great scope for our customers in many market sectors such as new build and social housing.
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At present when a home is sold an Energy Performance Certificate is required which fairly reflects the energy efficiency of the property. As the UK Government looks to introduce initiatives and new methods of awareness regarding carbon footprints, our customers will be well prepared to offer the best thermally efficient products on the market which in turn will help them to expand on the possibilities for their own business.” FrameXpress composite doors are available in a variety of colour options and currently have a lead time of 5 days. For more information on the composite door range available from the company please call 01952 581100.
February 2013 – MY Industry Newspaper
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47
ECOBUILD PREVIEW
Ecobuild launches VIP Hosted Buyers Club
for senior purchasers & suppliers from across the sustainable built environment Connecting senior-level UK and international buyers from across the sustainable built environment with industry leading suppliers, Ecobuild (www.ecobuild.co.uk 5th – 7th March 2013, ExCeL, London) – the world’s largest event for sustainable design, construction and the built environment, has launched the Ecobuild VIP Hosted Buyers Club. Top architects, developers, clients and CEO/MDs tasked with purchasing products and solutions for significant UK and international projects over the next 12 months are amongst those being targeted for this prestigious scheme. Enabling buyers to take complete control of the companies and decision-makers they meet at the event, the Ecobuild team will help arrange pre-scheduled meetings with top suppliers based upon the buyers’ individual needs and interests. Each hosted buyer will have the opportunity to meet with 3-5 suppliers, attend
“The Ecobuild VIP Hosted Buyers Club represents a highly efficient way to procure solutions from the industry’s top providers.”
on their time and exhibitors get maximum return for presence at the event. As the current economic climate puts buyers under increased pressure to make maximise their budgets, the Ecobuild VIP Hosted Buyers Club represents a highly efficient way to procure solutions from the industry’s top providers.”
the conference and be part of an exclusive VIP Hosted Buyer event to be held on the Tuesday evening (5th March 2013).
The Ecobuild VIP Hosted Buyer programme enables buyers involved in or planning projects to discuss products and systems on both a technical and strategic level with top Ecobuild exhibitors.
Further rewards include travel, accommodation, access to lounge/concierge services, reserved seats for key content sessions, networking drinks and dinner. Tom Broughton, Brand Director for Ecobuild said: “Listening to our stakeholders ahead of Ecobuild 2013, the message we received was loud and clear - as an event organiser we must facilitate new ways to ensure visitors achieve maximum return
Broughton continues: “We are keen to support our buyers in making informed procurement decisions and believe that this new initiative will help them achieve this more effectively through the specification and quote stages of their projects.” Contact Alison Jackson at alison.jackson@ubm.com. Please note: due to the bespoke nature of this service, places are limited.
Joanna Lumley, Jonathan Dimbleby, Greg Barker MP & Paul Morrell
amongst big names set to speak at Ecobuild With just under six weeks to go until the world’s biggest event for the sustainable built environment, Ecobuild (www.ecobuild.co.uk) has lined up some of the biggest names in the industry to discuss, debate and challenge future thinking. Taking to the stage this year will be Joanna Lumley, Jonathan Dimbleby, Emily Maitlis, Krishnan GuruMurthy, Rt Hon Gregory Barker MP, Rt Hon Michael Fallon MP, Professor Sir David King, Paul Morrell, Leo Johnson and many more. During the event, over 1,100 expert speakers will deliver Ecobuild’s unrivalled conference and seminar
programme. Over 140 sessions will feature topics as diverse as Green for growth - reality check, Reinventing the high street, The Green Deal and ECO – is it delivering?, Better through BIM and Buildings in use – in a variety of formats, from lectures to panel discussions, conference sessions to applied seminars. As the worldwide ambassador of Plan A, the eco and ethical programme which aims to make M&S the world's most sustainable major retailer, and a key member of M&S' Sustainable Retail Advisory Board*, Joanna Lumley will join in conversation with Jonathan Dimbleby in the spectacular
Ecobuild Arena on 6th March as part of the ‘Beyond Construction’ stream. Kicking off the retail debate on the first day is British journalist and newsreader Emily Maitlis, who will cover a session on ‘Reinventing the high street’. ‘Green for growth - reality check’ will see the Rt Hon Michael Fallon MP tackle the topic of what and where should we invest in green infrastructure to get the maximum benefit. Channel 4 television presenter and journalist Krishnan Guru-Murthy will join Fallon as part of the ‘Making Construction Happen’ stream to cover ‘Is the NPPF delivering on its promise of 'sustainable development?’
Following the Government’s redefinition of zero carbon, cut backs on renewables subsidies and watered down Part L of the Building Regulations, former chief construction adviser Paul Morrell OBE joins the Ecobuild line-up on 5th March to head up a lively debate to answer the all important question ‘Is this the end of the road for zero carbon?’ Taking on what is set to be a energetic debate on Ecobuild’s third day (7th March 2013), Sir David King, Former Chief Scientific Advisor, Department of Energy & Climate Change (DECC) will ask the thought-provoking question ‘Is there a future for nuclear?’
Tom Broughton, Brand Director for Ecobuild said: “Ecobuild has hosted a wealth of big name speakers in recent years and the 2013 conference programme is no exception.” “This year, they will each be joined by a specially selected panel of industry chiefs to engender debate and impart best practice across their industry areas.” For the full line-up and session details, please visit www.ecobuild.co.uk/ conference. To register for your FREE ticket, please visit www.ecobuild.co.uk/ register.
SYNSEAL TREADS A GREEN PATH TO ECOBUILD Synseal Extrusions will be exhibiting at Ecobuild this year, to promote its wide range of environmentally focussed products and initiatives. The leading PVC-U systems supplier has developed a range of plastic thermal reinforcements for its Legend, Synerjy and Shield profiles which are made from 100% recycled material, and have been designed to make windows more energy efficient than those reinforced with steel.
make it easier for contractors to construct energy efficient homes with traditional good looks. Similarly, Legend – the comprehensive 70mm window and door system designed specifically for the commercial market place – can be provided
Investing in recycled products such as PTR’s can cut down on window fabrication costs, increase profit, and still meet the criteria set down by the revised Building Regulations. Other advantages of PTR’s over steel are that they eradicate corrosion problems; are less expensive and lighter; are easier and faster to fit and looking beyond installation to the distant future makes the entire PVCU frame 100% recyclable. Synseal will also be explaining how its window profiles have been designed to be as environmentally friendly as possible. Evolve vertical sliding sash windows, for example – a popular specification for the new-build market – have been designed
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February 2013 – MY Industry Newspaper
in a 100% recycled option and generates an industry leading 1.2W/m2K U-value with further increases to 0.9W/m2K if 40mm triple glazing is used. Legend window design options include Synseal innovations such as recycled reinforcements, multi-chambered heat reduction profiles and a lead free process. Synseal’s environmental credentials have been recognised by the industry after it recently won a bronze award for Environmental Best Practice at the Green Apple Awards presented at the House of Commons. The company successfully achieved its objective of reducing its landfill waste to zero. Synseal impressed the judges by recycling 284 tonnes of plastic, wood, cardboard, aluminium, mixed recyclables (drinks cans, plastic bottles etc), polypropylene and mixed metal in the last 6 months. A further 264 tonnes of PVC waste was recycled, along with 12 tonnes of gasket waste that replaced virgin material in the manufacturing process. See us at stand N15.
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February 2013 – MY Industry Newspaper
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49
ECOBUILD PREVIEW
CAB Heads Ecobuild pledges support for Ecobuild for Climate Week 2013
For the fifth year in succession CAB is supporting Ecobuild (Stand N432) to highlight its central role in promoting Aluminium as the sustainable 21st Century material.
Taking place at ExCeL, London, on Tuesday 5th to Thursday 7th March 2013, Ecobuild is the world’s biggest event for sustainability design, construction and built environment. CAB’s 33 square metre stand will be in the form of a drop-in lounge, which has proved massively popular in the past, manned by CAB staff who will be on hand to answer any questions relating to aluminium and aluminium products used in the construction supply chain. Most importantly visitors can expect to receive advice on where to find important sources of data to support the use of aluminium and up to date information on standards and regulations in addition to CAB’s ongoing sustainability projects. Aluminium’s presence at the show, which is likely to attract around 60,000 visitors, has soared in recent years with many CAB members also supporting the exhibition in 2013. Justin Ratcliffe, CAB’s Chief Executive commented,
Ecobuild 2011.
50
‘CAB’s prominent role in both lobbying and promoting aluminium’s sustainable credentials makes Ecobuild a must, but we are also delighted at how the show delivers high quality visitors with serious enquiries. Last year, for instance, there were over 8,500 architects who visited the show and we got to speak to a number of key practices.’ CAB can be found on stand N432 in the North Hall which can be added to your itinerary planner at www.ecobuild.co.uk. For further information about the Council for Aluminium in Building, its team and membership take a look at the Association’s website at www.c-a-b.org.uk or contact Julie Harley on 01453 828851.
In recognition of the fundamental role that the sustainable construction, design and built environment industry plays in building a more sustainable future, Ecobuild (www.ecobuild. co.uk), the world’s largest event for sustainable design, construction and the built environment, is backing Climate Week (4th – 10th March 2013) and encouraging all its stakeholders to get involved in the campaign. Each year, half a million people attend 3,000 events in Britain’s biggest ever environmental occasion. Climate Week events are run by schools, businesses, charities, councils and many others. Taking place during Climate Week, Ecobuild (5th – 7th March 2013, ExCeL London), will host a lively debate on ‘Climate change – why we are
here?’ headed up by Lord de Mauley, Parliamentary Under-Secretary at the Department for Environment, Food and Rural Affairs. He will be joined on Thursday 7th March by Professor Sir Brian Hoskins, Director, Grantham Institute for Climate Change, Imperial College London and Peter Head, CBE, Executive Chairman, The Ecological Sequestration Trust. Tom Broughton, Brand Director for Ecobuild, said: “Despite overwhelming scientific evidence, there is still much work to be done to raise public awareness that we are facing a climate crisis. Ecobuild will look at what national leadership could offer and what other actions can be taken in the apparent absence of public support for change. Ecobuild fully supports the aims
of Climate Week 2013 and its work to accelerate action on climate change.” Kevin Steele, Chief Executive of Climate Week said: “Creating a more sustainable built environment is a major part of the transition to a low carbon society that we so urgently need. Climate Week is very pleased to partner with Ecobuild to showcase the exciting and innovative future of the building and construction sector.” To register for a free ticket to attend Ecobuild, or for further information, please visit www.ecobuild.co.uk, follow us on Twitter @Ecobuild_now or become a member of the Ecobuild LinkedIn Group. To pledge your support or register an event for Climate Week, visit www.climateweek.com.
‘Did you know’ the Epwin Group will be exhibiting at Ecobuild 2013? Epwin Group will be revealing all at Ecobuild 2013 with its interactive ‘Did you know’ exhibit. During the event, the low maintenance building products specialist will unveil a number of new and never-shown-before products. Visitors to the stand (N1310) will be able to learn about the diversity of the Group, its offerings, and facts about PVC-U. They will also have the chance to win a Tablet device! Chairman of the Epwin Group, Jim Rawson said: “With over 30 lowmaintenance building products businesses and 2400 employees, the Epwin Group offers a vast array of products and services. We are known for our PVC-U products but that means far more than a window or conservatory. We are innovative in our manufacture and waste processes allowing us to be at the forefront of PVC-U recycling. We strive to exceed the expectations of legislation and compliance, and offer homeowners, tenants, landlords and
February 2013 – MY Industry Newspaper
developers’ long-life, low maintenance products with financial reward and environmental conformity. “Ecobuild is an opportunity for us to promote the sustainable attributes of PVC-U. By exploring the reality of this long-life material, from production and manufacture to versatility of installation, visitors will also gain a valuable insight into what Epwin has to offer, including some of our more specialist products and brands.”
Short survey to win a Tablet device! As part of the ‘learning experience’ Epwin will be asking visitors to fill in a
short survey, with the aim of gaining valuable feedback and opinion on key topics affecting the industry, specification, decision making, and business. Those who complete the survey will be automatically entered into a prize draw, at the close of the exhibition, to win a Tablet device.
What to expect on stand N1310 The original composite door manufacturer Permadoor will be displaying its range of PVC Thermo (fire) doors. While sister company Safedoors will be exhibiting its range of ‘A’ energy rated GRP composite doors and introducing visitors
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to its new-in-2013 door designs, glazing options and furniture. Profile 22 will showcase its RECO22 window profile system, made from 100% recycled post-consumer waste, as well as its ‘second generation’ Recycled Composite Material (RCM) reinforcement, which delivers enhanced thermal values. BES6001 accredited, Swish Building Products’ will be exhibiting its pioneering roofline, cladding and drainage ranges. Swish’s low maintenance roofline and cladding ranges offer the same points as FSC timber under Mat2 and Mat3 of the Code for Sustainable Homes. For ‘Did you know’ facts in the run up to Ecobuild please follow us on twitter, @EpwinMedia. For more information visit the Epwin Group at Ecobuild on stand N1310 at London’s Excel Centre March 5th to 7th 2013.
February 2013 – MY Industry Newspaper
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ECOBUILD PREVIEW
CE MARKING
DIGITALLY RESPONSIVE GLASS TO TAKE CENTRE-STAGE AT ECOBUILD
Everglade Windows has CE Marking Sorted for customers
With ‘responsive architecture’ firmly at the top of its agenda, leading glass manufacturer Essex Safety Glass (ESG Ltd) will be showcasing its suite of eco-intelligent glass solutions at this year’s EcoBuild in the form of a smart home. Visitors will head for the home (stand number S855) as ESG unveils its range of digitally responsive and controllable glass systems including ESG Solarchromic™ Climate Control Glass, ESG Thermic™ Heatable Glass and ESG Switchable™ LCD Privacy Glass. Of particular interest will be ESG Thermic™ Heatable Glass, which is capable of bringing effective and controlled room temperatures up to 40°C, discarding the need for unsightly radiators with its innovative, invisible space saving properties. The energy efficient glass solution represents just
one of ESG’s specialist environmentally-driven responsive glass products on display at EcoBuild this year. Scott Sinden, Managing Director of ESG, commented: “There has never been a more appropriate time to introduce digitally responsive glass products, especially given the increased demand for energy efficient buildings that will only intensify as we near the requirement for all new homes to be zero carbon from 2016.”
Everglade Windows, the number one fabricator for installer support, has CE Marking Sorted for customers and is ready for the new CE Mark legislation. As part of Everglade Windows’ award winning Valentis Partner Scheme the 2013 conference focuses on CE Marking. “We know many installers are finding it hard to get good information about the new laws on CE Marking,”
says Jay Patel, sales and marketing director for Everglade Windows. “That’s why we’re making it our focus for this year’s conference. “The CE Marking Sorted conference breaks down how to comply into easy steps and includes the Declaration of Performance, Factory Production Control, and labelling for windows
and doors. CE Marking Sorted conference will show delegates how they can continue to buy their own glass units and still comply with the new CE Mark Regulation. We’ll offer practical advice on what installers need to do and every delegate will receive a copy of Everglade Windows’ CE Marking Sorted guide. There will also be a chance to ask questions or get one to one advice during the breaks.
For further information on what ESG has planned, follow www. esgswitchableglass.co.uk/ ecobuild
CE Marking Sorted will be held on Thursday 14 March 2013. Tel: 020 8998 8775 www.evergladetrade.co.uk
Profile 22 Launches An Essential Guide to CE Marking Leading profile manufacturer, Profile 22 has launched a comprehensive guide to help fabricators and installers comply with new CE marking regulations coming into force in 2013. From 1st July next year, the Construction Products Regulation (CPR) will make it mandatory for UK manufacturers of construction products to
apply CE marking to any of their products that are covered by a harmonised standard (hEN). Profile 22’s new guide explains what CE marking is and why it is important. It comprises step by step instructions to help steer fabricators and installers through the CE marking process, from determination of product type, through verification of product
performance, to self certification. Lawson Price, Technical Sales Manager for Profile 22, said: “The construction industry is facing the most significant change for a decade in the way in which construction products are to be sold. Profile 22 is eager to implement the necessary steps to getting it right, well before the stated deadline of 1st July 2013.”
“The first step is launching this ‘Essential Guide to CE Marking’ to help identify what is specifically required to meet the new requirements of the CPR. We are also aware that supplying a CE marked product will be a requirement for companies wishing to participate in the Green Deal, which is being launched early next year, so again, it’s important we all look to act now and get ahead of the game.” 52
“Although it’s the installers responsibility to make sure everything is in place for CE Marking customers can be 100 per cent confident in the information we’re giving them, because it’s exactly what we are doing for the installation department at Everglade Windows. “But it’s not all hard work for Everglade Windows’ customers,” adds Jay. “We know customers like to be looked after so when the talking stops the eating and drinking starts!”
ESG’s Controllable System Specialists will be on hand for the duration of the show - from 5th to 7th March 2013 - to advise on any specific projects and technical enquiries. For more information, please visit www.esgswitchableglass. co.uk.
“The support doesn’t stop after the conference. Everglade Windows’ customers will be able to download the information they need from the password protected part of the Everglade Trade website.
February 2013 – MY Industry Newspaper
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“The first step is launching this ‘Essential Guide to CE Marking’ to help identify what is specifically required to meet the new requirements of the CPR. We are also aware that supplying a CE marked product will be a requirement for companies wishing to participate in the Green Deal, which is being launched early next year, so again, it’s important we all look to act now and get ahead of the game.” To request a copy of the Essential Guide to CE Marking, contact Wendy Morton at Profile 22 on 01952 290910 or download a copy from the website by visiting www.Profile22.co.uk.
CE MARKING
CE Marking
A New Opportunity For Quality Manufacturers It won’t be long. 1st July 2013 is the date the Construction Products Regulations come into effect in the UK. So what exactly does this mean, and what opportunities does it offer? In this article, we take a look at some of the facts. Construction Products Regulations – are they brand new? The Construction Products Regulations (CPR) were introduced in 2011, and replaced the Construction Products Directive (CPD), which goes back to 1989. The EU introduced the CPD in order to bring regulations and standards into line and create a single market across Europe; one in which products on sale in every member state can be compared to one another. At the same time, the European Committee For Standardisation (CEN) began to create testing standards for every building product. In some cases they have written new standards. In others, they've adopted existing standards, or parts of them.
A regulation – legally binding Now, we have the CPR. As a regulation, it's a step up from a directive. EU regulations have the same legal force as a law passed by a national parliament. The original directive wasn't mandatory in the UK. Some – but not all – of these new regulations are. The ones that are mandatory are already legal requirements under the existing Building Regulations. It does mean that any new products introduced to the market, which are covered by a mandatory standard, will have to carry the CE Mark.
The interesting aspect of CE Marking is that the information on the label is not just confirmation of tests having been passed: the grade attained in that test is also shown. Two different products may have passed a test, but achieved different grades. CE Marking will now make this information available to buyers.
Window and door testing Under the new directive, windows and doors will have to meet the relevant requirements of BS EN 14351, or to give it its full title: • BS EN 143511:2006+A1:2010 Windows and doors. Product standard, performance characteristics. Windows and external pedestrian doorsets without resistance to fire and/or smoke leakage characteristics Not every part of this extensive standard will come into force on 1st July 2013. However, these elements will be mandatory in the UK: • Thermal transmittance • Escape routes (ability to release exit devices) • Hazardous substances • Load-bearing capacity of safety devices It's possible that other elements may be added before the 1st July deadline, although to our knowledge at the time of writing, no additions have yet been made.
Security testing
A tougher test
At the moment, the UK industry is retaining PAS 24 (which now includes the window test, previously separate under the withdrawn BS 7950). It exists as a parallel alternative to the EN standards, which are also recognised in the UK.
The testing procedure for these is regarded as being tougher than for any standard previously applicable in the UK. What exactly does it involve? Here's a summary of what happens when a window design is tested.
The PAS 24 document states that relevant EN standards can be used in its place. Those are EN 1627 RC2N (for windows) and EN 1627 RC3 (for doors). How long PAS 24 will remain, we simply don't know. Nevertheless, some UK-based manufacturers are already testing to the EN standards. What's the difference? Let's look in a bit more detail.
Four linked standards The EN testing standard applicable to most windows and doors is this one: • BS EN 1627-30 Pedestrian doorsets, windows, curtain walling, grilles and shutters. Burglar resistance. There are actually four distinct standards, linked together to form the full security test: • BS EN 1627:2011 – defines the requirements and classification. • BS EN 1628:2011 – static loading (i.e. pneumatic/ hydraulic rams) • BS EN 1629:2011 – dynamic loading (i.e. swinging the 50 kg impactor) • BS EN 1630:2011 – resistance to manual burglary attempts
February 2013 – MY Industry Newspaper
In the test, it's swung at each of the four corners of the sash, one after another.
previously had no problem in being accredited to BS 7950.
After this, three consecutive impacts are made right in the centre of the glazing.
However, when we've assisted these clients in creating revised specifications, they've been able to achieve accreditation to the newer standards without problems.
Now it's time for the manual attack element. The second, fresh window is used for this section of the test.
Two samples
Tools of the trade
The manufacturer submits two identical windows. The first undergoes mechanical loading and impact testing. The results of these tests are used to identify the weakest areas of the window. These will be targeted in the manual attack element, which takes place later on the second sample window.
Under BS EN 1630 there are two resistance classes: RC2N and the higher RC3, which is used for door tests.
Mechanical loads In the mechanical test on the first window, static loads of 3 kN are applied, not only to each locking point, but also to the glazing itself. The four corners of the glass must resist the full 3 kN. (This contrasts with the maximum of 2 kN applied in the PAS 24 door test.) The testers record the amount of deflection created by each loading. The areas allowing the most movement are considered the weakest and earmarked for manual attack. If the window survives these loadings, the same unit then undergoes the impact element.
A hefty impact The impact test defined in BS EN 1629 involves the use of an impactor. It's based around a pneumatic vehicle tyre and has a mass of 50 kg.
When testing to RC2N for windows, the technicians use two wedges, plus one screwdriver which must be no more than 365mm in length. (In the RC3 procedure, they are allowed four wedges and a full-size 750mm crowbar.) The wedges can be inserted and left in place, to maintain stress on sections of the window, while a technician uses the screwdriver to attack another locking point. It's not uncommon for a screwdriver to break during this part of the test. If that happens, the rules allow the testers to stop the clock, get a new screwdriver and carry on. The total time allowed for the manual attack is three minutes.
Reassurance is available These EN tests are certainly very exacting, but we shouldn't see them as an obstacle.
Whether you're planning to test a tilt and turn window, a casement or a residential door, talk to us about proven hardware specifications.
Useful information The UK-based Construction Products Association have recently published an updated version of their 'Guidance Note on the Construction Products Regulation'. It's been produced in association with BBA, BRE, and BSI, along with the Trading Standards Institute. It's free. You can download a copy at this link: http:// www.constructionproducts. org.uk/publications/ industry-affairs/display/ view/construction-productsregulation/ Follow Roto on Twitter @ RotoFrank, and join us on www.facebook.com/ RotoFrankSA. You can also find us on www.linkedin. com/company/roto-frankag?trk=top_nav_home. You’ll find all related articles on the Roto blog: http:// ftt.roto-frank.com/gb/ company/news/blog/
It's true that we have witnessed clients' windows fail these tests abysmally, and this was with designs that
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53
GLASS & GLASS PROCESSING
A New Standard
In Conservatory Roof Glass New to the marketplace, Solaris Glass claims to be at the forefront of glass technology, offering superior thermal benefits as well as an extensive option list for installers.
Perhaps the most impressive benefit of Solaris Glass is that it can achieve 80% heat reflection*, with a U-Value of just 1.0! Making Solaris the best performing glass on the market today! The Solaris range of conservatory roof glass features, as standard, selfclean technology. Whilst many types of roof glass simply use an ‘easy clean’ coating, Solaris Glass has the self cleaning technology built in. The many benefits of which include increased longevity (compared to standard coatings which can wear off over time, and are costly to replace).
What’s the difference between easy-clean and self-clean technology? Over the years, several approaches have been made to fight the build up of dirt on roofs, facades and windows. Self-cleaning coatings are improving constantly. Currently, there are two main categories of self-clean coatings: hydrophobic and hydrophilic.
Hydrophobic These coatings repel water and dirt and prevent water drops from drying on the glass pane and from leaving ugly water marks and stains.
The problem with this type of coating is that most hydrophobic coatings do not give enough hydrophobicity (contact angle with water > 15°) for the self-cleaning effect to work. These coatings are often referred to as easy-clean.
Hydrophilic The literal meaning of this is 'attracting water', and is the opposite of 'hydrophobic'
(water-repellent). Basically, it means water spreads evenly over the surface of the glass to form a thin film that washes away and dries off quickly without leaving 'drying spots'. Hydrophilic - water attracting – coatings can be photocatalytically active and break-up organic dirt, which can be washed away by the water-sheeting effect on hydrophilic surfaces.
Hydrophilic coatings are mechanically much more stable, and some would say, much more effective. Solaris Glass uses hydrophilic self clean technology, as standard. Popularity of Solaris Glass is rising fast, and with demand on the increase, it is imperative that anyone interested in the product, act now. Full marketing support is available, with retail brochures included.
“The Solaris range of conservatory roof glass features, as standard, self-clean technology. Whilst many types of roof glass simply use an ‘easy clean’ coating, Solaris Glass has the self cleaning technology built in.”
Take a look at the technical specification, which includes the many options available:
Credit where credit is due
Heat Reflection
Solar Factor
U-Value
Light Transmission
True Self Clean
Warmedge
Argon Glass Filled
Solarius Blue
80%
20%
1.0
27%
Yes
Yes
Yes
Solaris Aqua
78%
22%
1.0
32%
Yes
Yes
Yes
Solaris Neutral
71%
29%
1.0
37%
Yes
Yes
Yes
Solaris Bronze
66%
34%
1.0
42%
Yes
Yes
Yes
Solaris Privacy
57%
43%
1.2
62%
Yes
Yes
Yes
Standard Glazing
24%
76%
1.2
81%
No
No
Yes
For those of you wondering who is ‘behind’ this amazing new product, you can be rest assured it is a company of long standing within the glass and glazing industry. Phil Foulgar launched Four Seasons over 13 years ago, originally manufacturing the K2 Conservatory Roof System. Since then, the company has grown ten fold and with the assistance and help of fellow Director, Gareth Maseutivus, the company now offer the Guardian Roof (tiled roof), as well as the Smart Aluminium folding door system. Not one to let the grass grow under his feet, Phil spotted the opportunity to produce their own glass option, giving customers a wider choice, as well as maintaining the supply of K2 Conservatory Glass options. Overall, customers now have the flexibility of choice, the credibility of Four Seasons and it’s supplier partners, and a product range which simply covers any installation project you have in mind. Four Seasons are where they are today because they have kept their eyes and ears open and listened to their customers. If you want to join in the success, then give them a call today! Ask for them by name… For more information telephone 0845 680 9465 Email: info@solaris-glass.com *using premium glass Solaris Blue.
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February 2013 – MY Industry Newspaper
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February 2013 – MY Industry Newspaper
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55
GLASS & GLASS PROCESSING
ClimaGuard A+ HEGLA PVB TRIMMING & CUTTING
consistently reliable Low E glass
Since the commissioning of Guardian UK’s glass coater in October last year, Guardian has been working tirelessly to ensure all new orders of their most popular Low E glass – ClimaGuard A+ are manufactured and supplied from the UK plant. Guardian are please to confirm that this transition has now been completed and all ClimaGuard A+ now sold from Guardian UK is manufactured in the home market from Guardian UK’s magnetron glass coater. “We are happy to say that the transfer for ClimaGuard A+’s production has been seamless, with customers reporting exceptional handling and durability of the Low E glass supplied from our new UK coater” states Mark Bristow – Regional Manager for Guardian’s UK and Ireland division. With several hundred full loads of ClimaGuard A+
“We are happy to say that the transfer for ClimaGuard A+’s production has been seamless, with customers reporting exceptional handling and durability of the Low E glass supplied from our new UK coater.” 56
now produced and supplied direct from the Guardian plant in Goole, the quality of ClimaGuard A+ has been exceptional, with nothing but good feedback from customers who have stated that the durability and handling of the ClimaGuard A+ Low E glass has been second to none. “This durability and ease of processing is vitally important” states Mark Bristow, “ensuring that customers have a consistently reliable product, takes precedence as we have stabilised our Low E production on our new glass coater. This consistently high level of quality speaks for itself as more and more UK customers continue to take ClimaGuard A+ on as their Low E glass of choice”. ClimaGuard A+ has been specifically designed to achieve the very best window energy rating results. By utilising a high g value (solar heat gain) with an excellent low U value of 1.2 W/m2K, combined with a high light transmission and virtually neutral appearance, ClimaGuard A+ is one of the best performing Low E glass options on the market. All of this combined with exceptional durability through handling and processing, means that it’s no surprise ClimaGuard A+ is rapidly becoming one of the leading Low E glass options on the market. For more information on ClimaGuard A+ visit www.guardianglass.co.uk.
For glass processors special attention needs to be paid to manufacturing standards during the laminated glass cutting process. PVB overlap can cause considerable accuracy problems to the finished product. During the lamination process, the PVB product can frequently overlap the edge of the glass, creating costly problems further down insulating glass lines and ultimately in respect of finished sealed unit standards. Hegla has long been recognized as a market leading innovator for the glass processing industry, and understands the issues manufacturers must contend with regarding this problem. The company has developed a fully automated, in-line, blade trimming system for their equipment that provides greater accuracy and speed. Hegla’s flexible system is extremely beneficial for architectural applications where multi PVB layers are required. Generally, problems associated with overlapping PVB have only
increased over a full sheet of glass, if the cut is accurate then the sealed unit assembly is much easier and simpler. The Hegla PVB trimming system offers a simple, fully automated in line operation which does not affect output and greatly improves positioning accuracy on the cutting table. The glass can be delivered by any automated loading system and trimmed in one simple movement.
been tackled by manually removing excess where possible; this slows down the production process considerably and is completely impractical for Jumbo glass applications. For manufacturers the advantages of installing
PVB trimming devices are significant as the front and leading edges of the glass plate are automatically trimmed of excess PVB. This not only accurately offers the glass to the automatic positioning stops but also the PVB removal improves the transportation of these two edges along the insulating glass line as they rely on the flat bottom edge of the glass to remain on the vertical conveyors. The larger the glass then the larger the problems that occur. For Jumbo cutting applications a small inaccuracy at the positioning stops will be greatly
With more than 35years experience as an industry specific provider, Hegla offers technical solutions that will provide major production advantages and real-time benefits. Having built upon this precision engineering experience, Hegla has carefully designed its fully automatic PVB trimming system to meet processors needs with the guarantee that it will greatly improve the efficiency and accuracy along the production line. For more information on the full range of cutting tables and PVB trimming system from Hegla please call: 01908 261933.
Global heavyweights in
exclusive deal
Two globally recognised manufacturers have combined to launch a new product solution.
World-leading integral blind manufacturer Pellini has signed an exclusive deal with global warm-edge spacer bar supplier Technoform Glass Insulation (TGI®), in order to incorporate the TGI®- Spacer in its popular ScreenLine range. As of February 2013, Pellini will be offering the TGI®Spacer as its warm edge option and the solution will be on display at the upcoming FIT Show, to be held in April in Telford. The deal was struck after Pellini approached TGI® about whether it was possible to develop a spacer
February 2013 – MY Industry Newspaper
bar that integrated with the ScreenLine range. This prompted TGI® to research, develop and create the tailored Pellini- TGI®- Spacer; which is manufactured at TGI®s factory in Milan, Italy. Pellini - who has its own headquarters in Lodi, Italywanted to team up with a warm edge supplier in order to offer a blind solution that was highly energy efficient and flexible.
Marco Porro, who is Product Manager of TGI® Italy comments: “Teaming up with Pellini is a major coup for TGI®. Pellini is well recognised as a leader in the integral blind market and I am delighted they have chosen TGI® as their exclusive warm edge supplier.”
Sergio Semerano, who is Purchasing Manager at Pellini comments: “We reviewed several warm edge suppliers before making our decision and TGI® stood head and shoulders above the crowd. We needed a tailored warm edge bar to fit with ScreenLine and it was very apparent that TGI® had the skills and infrastructure to design a solution. I am glad we chose TGI® and look forward to working together long into the future.”
combination of good thermal performance, high productivity and value for money.
An insulated glass unit (IGU) containing the TGI®Spacer and the Pellini blind will be showcased at the upcoming fit show in April.
The TGI®- Spacer can be processed on all standard bending machines, meaning the IGU manufacturer does not have to invest in specialist equipment.
The TGI®- Spacer is a bendable warm edge spacer bar that offers the ultimate
For more information please call 0121 506 9740 or visit www.glassinsulation.co.uk.
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GLASS & GLASS PROCESSING
EVERGREEN
OPTS FOR TUFFX The diversity of colour in the TuffX Ambience roof glass range combined with excellent support services has proven to be a winning combination for Evergreen Windows & Conservatories. The high performance u-values and excellent solar control available from the TuffX portfolio have further stimulated the market for the company As a family run business based in Lincolnshire, which specialises in providing conservatories that offer prestige living, Evergreen Windows & Conservatories has an established reputation for excellence. Managing Director, Judy GibsonBevan believes that the high performance benefits of the TuffX products including 78% heat reflection and true self-cleaning coatings have given the company a major leading edge. Whilst the conservatory industry has seen tough times Evergreen Windows has successfully steered through the tough economic storm by developing ways to inspire the consumer, as the company’s conservatory and orangery sales figures prove. Consequently the Evergreen Windows team is extremely selective regarding suppliers as they rely upon product guarantees, performance and reliability of delivery to help further substantiate their business. Judy Gibson-Bevan comments, “We have been impressed by the options
available to us which has enabled us to be more dynamic with concept design and guaranteed usage for customers. The high quality of our installations and the products we incorporate into them has helped us to further develop a strong reputation for quality and reliability. As such we have to be able to rely upon our supplier which we know we can with TuffX.” Evergreen Windows & Conservatories was established over 10 years ago offering a broad range of products that include windows and conservatories, which along with highly regarded installation services have placed the company in a strong market position. Judy Gibson-Bevan believes that glass roofs offer radical benefits over polycarbonate alternatives which the consumer is quickly realising. Judy comments, “We can pass down the cost effective pricing we get from TuffX to our customers which combined with the colour options and the insulation benefits makes our glass roof conservatories a very popular choice.” She continues, “Our completed projects look impressive and the innovative approach to product diversity offered by TuffX ensures we can offer attractive packages to our customers. They are a supplier that cares about our business and understanding our building schedules they offer an excellent delivery service that is always prompt and reliable.”
‘Fibre’ Profile offers extensive Senior’s ‘NBS Plus’ Registeredefficient life expectancy which can be easily Senior Architectural Systems are now integrated into the NBS Product Specification Service under Section L10. Allowing Specifiers to select registered manufacturers’s products, NBS Plus offers a quick and effective way of completing specification clauses using Senior’s extensive range of Fenestration Systems. The wide range of Windows, Doors and Curtain Wall Systems from Senior’s are available in various material profiles which include, High Performance thermally broken Aluminium, ‘Hybrid’ - an Aluminium Timber Composite Profile System, and Senior’s latest ‘Fibre’ system, these profiles are produced using the latest Glass Fibre Pultrusion Technology. Senior Architectural Aluminium Profiles incorporate the latest high
performance Polyamide Thermal Breaks which, once combined with high performance glazed units, can achieve ‘A’ ratings for both Commercial and Residential use according to the latest copy of the Green Guide. Senior Hybrid Systems Profiles offer high performance aluminium to the outside, with the environmentally focused benefits of 100% PEFC accredited timber to the inside. Both Profiles are separated with a toggle thermal break which provides the combined profile with both humidity and temperature stabilisation between the two materials.
reparable on site should the profile become scratched or damaged.
All Senior’s systems will also be available on the new ‘NBS Create’, a collaboration specification tool which has been designed to work closely with BIM content. For Specifiers not currently using NBS, further information on Senior Architectural Systems can be found on the company’s website at www. seniorarchitectural.co.uk or information can be requested by phoning Head Office in Doncaster on 01709 772600.
Senior Fibre Systems is the latest material of choice offering a Window, Door or Curtain Wall Profile which does not require thermal breaks. The environmentally friendly and
SGG MIRALITE REVOLUTION:
ENVIRONMENTALLY FRIENDLY WITH EXCEPTIONAL CLARITY Saint-Gobain Glass has launched SGG MIRALITE REVOLUTION, a mirror that has been developed using revolutionary technologies which lowers the environmental impact during manufacture, whilst keeping its exceptional durability and clarity. The low ecological footprint achieved in the production of SGG MIRALITE REVOLUTION is a key benefit. 30% recycled glass is used in its production whilst a reduction of CO2 has been achieved through
the re-treatment and reuse of water, recycling of metal residues, and cullet recycling. No lead, copper or any toxic substances are used in the production of the mirror whilst ultra low VOC emissions maintain inside air quality making SGG MIRALITE REVOLUTION non-harmful to health. These significant and measurable environmental benefits may be used in commercial buildings to help achieve higher BREEAM standards, supported fully by an Environmental Product
Declaration (EPD) and Life Cycle Assessment.
to end-of-life stage, via manufacturing.
Saint-Gobain Glass is one of the few manufacturers to have a comprehensive understanding of the impact it has on the environment, since it was the first glass manufacturer to have subjected its products to a full Life Cycle Assessment (LCA), in accordance with international standards. An LCA evaluates the environmental impact generated by a product at each stage of its life: from raw material extraction
SGG MIRALITE REVOLUTION is an ultra durable mirror designed for use by architects, interior designers, furniture manufacturers, and interior fitters to name a few, who will be impressed by its exceptional properties and appearance. Improved manufacturing processes have been achieved through a rigorous research and development programme resulting in this new generation of mirror. SGG MIRALITE REVOLUTION. offers discernibly improved quality compared to traditional mirrors whilst also significantly increasing durability through the improved anti-corrosion techniques used in its manufacture, making it the best performing and most robust mirror Saint-Gobain Glass have produced to date.
Graham Price, Managing Director TuffX comments, “As the industry gears up to move forward positively, it is rewarding to see that innovations we have introduced are proving to be the right solutions for our customers. Understanding both our customers and the consumers’ needs remains our priority.”
February 2013 – MY Industry Newspaper
A full range of brochures, leaflets, sample packs and labels are available for this product. For more information please email marketing.uk@saintgobain.com.
www.glassnews.co.uk
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GLASS & GLASS PROCESSING
Bystronic glass:
Quick production of triple insulating glass units Neuhausen-Hamberg (Germany), January 15, 2013. The high and increasing proportion of triple insulating glass is forcing insulating glass manufacturers to adjust their production processes according to the demand. Therefore Bystronic glass offers its speed’line which is able to produce triple insulating glass in the same time it takes other lines to produce double units. The production line consists of two tps’applicator components arranged one after the other, the new speed’assembler for the quick assembly and gas-filling of insulating glass units as well as the speed’sealer sealing robot. “Three work steps are decisive with regard to the quick production of triple insulating glass units: The application of the spacers, the gas-filling of the spaces between the lites and the sealing of the units”, explains Klaus Puschmann, Product Manager at Bystronic glass. In the speed’line, all three processes are perfectly designed for the production of triple units and enable the quickest cycle times.
Simultaneous application of two spacers On the speed’line, the fully automated application of the spacers is performed for example by two tps’applicator components arranged one after the other. In order to achieve the maximum throughput, the thermoplastic TPS® warm edge spacers are applied to glass plates 2 and 3 of the triple insulating glass units almost simultaneously. This ensures the continuous and quick supply of glass plates with spacers. As is usually the case with TPS®, the respectively required spacer is applied directly to the glass plate – no separate pre-production or provision of suitable spacers is required. The material from the drum is applied as a strand at approximately 120 degrees Celsius in a patented and proven process. „As a result, this permits a real, orderbased production without any time losses, without having to divide the orders into standard and special formats or without having to subsequently sort the units. Even changing
shapes and formats with different spaces between the lites does not influence the flexibility of the speed’line due to the fact that it performs this without manual interventions and equipping times. The required applications are triggered by the production data that has been stored in advance“, explains Klaus Puschmann.
Simultaneous filling of both spaces between the lites with inert gas The quick assembling, gas-filling and pressing of triple insulating glass units is performed by the speed’assembler which was presented at glasstec 2012 for the first time. Previously, the gas-filling of both of the spaces between the lites of triple units was performed sequentially: the first space between the lites was filled with inert gas first and the second space followed. “Our new speed’assembler is the first unit to simultaneously fill both of the spaces between the lites of triple units with inert gas. This is beneficial to the cycle time as it reduces the filling time for each unit by half ”, reports Klaus Puschmann and explains: “This is made possible by an optimised filling technology that works with twice as many gas dosing units than has generally been the case to date. The gas filling is performed via a filling gap on the fixed press plate and a second filling gap on the mobile press plate. In doing so, the centre glass plate is constantly supported in order to prevent heavy glass plates from sliding.” This new filling technology is present upon the inlet and outlet sides respectively in the tandem version of the speed’assembler. As a result, it is possible to simultaneously create two gas-filled triple insulating glass units. In addition to TPS® insulating glass units, it is also possible to process units with conventional or flexible spacers with the new filling technology in the speed’assembler. It turns out to be a further advantage that the triple unit is pressed only once. Previous assembling robots need two work steps which means that the first space and necessarily also the butyl beads are pressed twice. If the butyl beads cannot resist this double pressing they can become the weak spot of the whole
insulating glass unit meaning that the gas filled space will be permeable.
Quickly and flexibly seal in two cycles The speed’sealer makes the quick and flexible sealing of triple insulating glass units in two cycles possible in the last stage of insulating glass production. This ensures that no equipping times are required to exchange nozzles, even when producing units with alternating or asymmetric spaces between the lites. The core of the speed’sealer is its dynamic mixer. “In contrast to the static mixers that are very common in the sector, the dynamic one works with a significantly reduced material pressure. With a flow rate of up to six litres per minute, it also makes the utmost material volume available”, explains the Product Manager. As a result, it is able to seal even deep spacer setbacks of rectangular units and model formats considerably quicker than other robots. What also sets it apart from other sealing robots is its automatic material changing system that permits an operator-free changing of the sealing material – from polysulphide to silicone for example – inside two minutes. “The three decisive work steps of the insulating glass production are designed for the quick manufacturing of triple units in the speed’line – nevertheless the line is also able to produce double units with an impressive cycle time”, Klaus Puschmann points out. Therefore Bystronic glass has developed a specific calculation programme which determines the profit ratio of the investment in the new technology at full costs.The amount of time saving and the number of additionally produced insulating glass units can be displayed for the existing customers’ production batches. www.bystronic-glass.com
Competitors glass out & Guardian SunGuard in for Old Broad Street, London The rejuvenation of 125 Old Broad Street, better known as the Stock Exchange Tower, has turned an old building into a striking new landmark on the London skyline. The 26 storey tower in the heart of London was refurbished in July 2008. Designed by GMW Architects, the refurbishment saw a complete gutting out of the interior with all of the original services and the cladding systems removed and replaced with a new high performance glazed façade. The building design was merited with
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a BREEAM “Very Good” award, as the 319,736 sq ft of A class office space was considerate of the occupiers needs, providing floor to ceiling glazing which allows much improved natural light and panoramic views around central London. The overall refurbishment was designed to take into account the BREEAM criteria by making the refurbished building as sustainable and environmental as possible, whilst also producing a working environment that is both productive and comfortable.
Despite working on the original specification for the new façade, the final glass selection was secured by one of Guardian’s competitors. However in 2009, parties involved in the building refurbishment made the decision to reglaze the entire project. At this point Guardian were fortunate to be selected for the glass replacement with the original specification for heat treated glass on the outer pane, replaced with SunGuard High Selective SN 62/34 coated onto annealed laminate glass surface 2.
February 2013 – MY Industry Newspaper
Now 16,000m2 of Guardian SunGuard High Selective SN 62/34 LamiGlass covers the Stock Exchange Tower, ensuring exceptional energy efficiency combined with unspoilt views out of the building over London. Glass: SunGuard High Selective SN 62/34 LamiGlass Cladder: Permasteelisa Architect: GMW Architects Investors / Developer: Hammerson PLC, Bank of Ireland and GE Real Estate 125 Old Broad Street, London.
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GLASS & GLASS PROCESSING
Guardian gets a clear win at the Olympic Park The 2012 Olympics were certainly a games to remember, however now that the athletes have long gone, and the event is becoming a memory, we are thankfully left with a greatly rejuvenated Stratford and an impressive Olympic Park. As with many industries, the Olympics brought a wealth of business to companies all around the UK involved in the different levels of construction, whether it was ground soil testing or energy supply to the Olympic village, many companies achieved something from the Olympics and Guardian certainly weren’t left out.
Paul Anderson (Guardian’s SunGuard architectural sales manager) and Lendlease who were both the client and the developer for the Olympic village, saw Guardian SunGuard SN 70/41 used throughout the project. SunGuard High Selective glass is the perfect solution for projects like the Olympic Village, where exceptional thermal insulation in all of the building fabric including the glazing, could easily lead
to excessive over heating with the solar heat gains. Solar heat could very quickly heat up the internal building, as the suns heat radiates across the project during the day. However, the super neutral SunGuard High Selective coating combines exceptional thermal insulation with a low solar factor of 41%, which reflects 59% of the solar heat away from the glass and helps to keep the internal
After years of preparation work, Guardian is pleased to confirm that they secured virtually all of the glass specification for the Olympic Village. Close work between
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temperatures at bay. This, combined with a high 70% light transmission and very little colour distortion, meant that the views for the Olympiads were unspoilt from the village looking over the park. Guardian also secured their SunGuard High Selective SN 62/34 on the Olympic Orbit Tower which provided views over the park during the event and now looks set to become a restaurant. Overall Guardian were pleased to have supplied over 60,000m2 of Guardian SunGuard High Selective glass, coupled with another 60,000m2 of Clear LamiGlass for this extensive area of the Olympic village. IG units for the project were fabricated by a number of our key customers including Lisburn Glass, Float Glass Industries and Carey Glass.
February 2013 – MY Industry Newspaper
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Come & SEE GLASS NEWS AT THE FIT SHow, STAND 1 - 412
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GLASS & GLASS PROCESSING
Edgetech Seals Global
TRIPLE ADVANTAGES FROM
Deal With Bostik ORANGERY SOLUTIONS
Warm edge technology manufacturer Edgetech, a Quanex company, announces it has signed a global distribution deal with Bostik, the leading provider of insulating glass sealants. This significant move and expansion of product offering further consolidates Edgetech’s position as the UK’s IGU solutions partner of choice. Andy Jones, Edgetech’s Managing Director comments: “We recognised a while ago that the IGU sector would continue to undergo change and wanted to be able to offer our customers entire high performance manufacturing solutions including a range of spacers and sealants. This partnership with one of the world’s most trusted adhesive and sealant companies Bostik allows us to do just this. The business model for Edgetech in 2013 is changing and for the first time, we have a strategic multi-channel distribution chain with multiple products – all designed to make our customers’ lives easier with a one stop shop approach. To be launched officially at the FIT show in April, our IGU
spacer and sealant range will exceed the key requirements of IG production including low moisture vapour transmission rates, excellent movement accommodation, low temperature flexibility and low gas permeability. Bostik Director Chris Alderson adds: “Our relentless pursuit of excellence lies at the heart of everything we do and ensures that the products we manufacture are of the highest specification. Bostik has built its reputation on a commitment to innovation and service, two key attributes we share with Edgetech. We’re excited by this latest move as both leading brand names continue to drive our customers’ businesses and the industry as a whole forward in 2013.” For more information on Edgetech’s range of Warm Edge Technology, call 08700 566844 or visit www.edgetechig.co.uk.
Hybrid Enhances Renewable Technology Facility Hybrid Curtain Walling and Window Systems have been installed in the newly completed Test Facility for Wind Turbine Manufacturer Vestas Technology. The development, located at the West Medina Mills site on the Isle Of Wight, comprises two large Test Halls each 170m long and 50m wide, complete with a large three storey Design Office and link Atrium, both of which utilises Senior’s latest Hybrid systems. Senior’s Hybrid System perfectly balances with the overall design concept of the new offices; clad with Red Cedar to the outside, and Hybrid timber framing to the inside. The Hybrid Windows match the Curtain Wall System and have Top-Hung Open-out Windows, configured with Bottom Hung, Open-in windows at high level for natural ventilation purposes. External grey Brise Soleil provides both Solar Shading and a ‘Light Shelf ’ facility to
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further reduce the need for artificial lighting. West Medina Mills is Vestas’ UK headquarters for Technology, Research and Development and has 220 permanent employees on the Isle of Wight. The site undertakes Research and Development into all aspects of Wind Turbine Technology, and specialises in Blade Testing. Blades of up to 80m in length have recently been tested for some of the UK’s new offshore Wind Energy Projects.
System which can be fabricated into virtually any Window, Door or Curtain Wall configuration. Equally at home in a Commercial or Residential application, Hybrid is one of Senior’s fastest growing products. www.seniorarchitectural.co.uk
Senior Architectural Systems offer a wide range of Profiles in the Hybrid
Throughout 2012 Orangery Solutions has seen an increase in triple roof glazing specifications with many architects and specifiers preferring to incorporate the highest levels of insulation for every day use on new orangery projects. Recently the use and style of Orangeries has altered greatly with more people adopting them as general all purpose rooms in their homes. With glass roofs providing so much more scope for consumers in terms of design, performance and aesthetics, the orangery is no longer considered just extra space to relax in when the weather is pleasant. Additionally, as the world becomes more technically focused, Orangery Solutions has noticed that homeowners are becoming more demanding in their choices, wanting to use televisions, plasma screens and computers in their orangeries, which in turn, demands more from the glass roof in terms of glare reduction. As orangeries are now built as much to reflect lifestyles as to add value and space, triple glazed roof units also provide numerous advantages with greater insulation and improved noise reduction. While, triple glazing is not a new phenomenon to the UK, it
February 2013 – MY Industry Newspaper
has always been considered a specialist product in both the window and certainly orangery markets. For Paul Nellis, Managing Director at Orangery Solutions Ltd, he considers many architects are specifying the triple option for the roofing element as they consider that only the best insulation on the market should be used for premium build installations. While many consumers may still be relatively unaware of the advantages to be had from triple glazed roof units, Orangery Solutions believes that in the new build and self-build markets, many customers are grasping the advantages and potential to be had from designs incorporating triple roof glazing. For Orangery Solutions customers a 50% reduction in heat through the glass is achievable using specialist units. Typically a 44mm triple glass unit can have a U value as low as 0.6 while a 36mm unit provides a U value of just 0.8. Paul Nellis, comments, “Thermally efficient products give more diversity to the dynamics of orangery design. Homeowners have more scope with new orangery extensions as triple glazing guarantees everyday use.” “Triple units will inevitably greatly improve the
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possibilities for premium projects as the consumer will see the performance benefits that this type of glazing brings to an orangery installation. Lifestyles will improve and they will gain many benefits with fuel bills also reducing substantially.” As legislative initiatives will force carbon emissions to almost zero by 2016 it is apparent that triple glazing will become a more popular choice glass roofing choice due to the lower U value it provides. For orangeries, better sound insulation and improved thermal performance obviously allows the orangery to be used as an integral part of family life. Technically it will easily meet the stringent higher performance values that will be required to make homes carbon zero.” Paul Nellis concludes, “As the government continues to place emphasis on energy efficiency it is inevitable that triple glazing will escalate in the orangery sector over the next few years.” For more information on the Orangery Solutions patented cassette orangery system and the harmonized suite of products from the company’s range, please visit the website: www.orangerysolutions.com.
February 2013 – MY Industry Newspaper
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PRODUCT SHOWCASE
KOMMERLING’S NEW PATIO PERFORMER Patio Door Specialists Ltd (PDS) have now taken Kömmerling’s lead-free PremiLine patio door system on board, thanks to its impressive design features and wide range of colours from stock. The Kidderminster based specialists have built their business up over the last 11 years, based on their specific expertise in all things patio door related. The company operates across the central band of the UK with deliveries within 5 days, direct to site and with a unique service promise. PDS will offer to invoice just 50% of the price if deliveries are late and this shows an overwhelming promise to deliver on time and every time. The company also offers one hour quotations, same day glass sizes and even 24 hour collection of patio doors, a clear commitment to customer service excellence that other fabricators should aspire to. To provide such levels of service PDS relies heavily on suppliers and this was one of the key reasons to turn to Kömmerling for the long-term. Darren Dimmock, director of PDS comments: ‘The square outer frame, availability of 9 colours from
stock and system design were the primary reasons for the change. We’ve also found Kömmerling to be flexible to our needs with a very impressive service level and we’re already working with them on a new and exciting product development.’ Some of these key features Darren mentions include the long lasting stainless steel tracks, ability to achieve large sash sizes and the option of a designer full length aluminium handle. The square outer frame can be either welded or mechanically jointed for ease of transportation for large doors, while colour options extend to white, golden oak, Irish Oak, rosewood, cream, black, Chartwell Green, Grey and whitegrain. Kevin Warner of Kömmerling concludes: ‘PDS will be a great addition to our growing network. Our premium brand, impressive service levels and product quality are helping to really set us apart in a crowded market.’ For further information on PDS log on to www. patiodoorspecialists. co.uk, e-mail enquiries@ patiodoorspecialists.co.uk or call the sales office on 01562 741913.
More Products from Polyframe
– Run Through Sash Horns
Never a company to stand still, Polyframe have announced that fully integrated run through sash horns are available on their Rehau products from the Norwich factory. This new product gives installers the ability to supply top hung sash windows as an alternative to vertical sliding windows or as a perfect replacement for older wooden
“This new product gives installers the ability to supply top hung sash windows as an alternative to vertical sliding windows or as a perfect replacement for older wooden windows, without losing the traditional character associated with these products.”
windows, without losing the traditional character associated with these products. The run though sash horns are a continuation of the sash frame, fixed with a mechanical joint to give the finished window an authentic traditional look. Available in either Rehau Edge, decorative, or S706 Chamfered, the run through horn is made by milling the profile and the exposed end is then covered with a matching cap, giving a much more aesthetically pleasing finish to screw on sash horns. With a choice of white or three woodgrain foils and over 200 RAL sprayed colours Polyframe can supply windows to meet any customer requirement. The run through sash horns is yet another specialist product to add to the Polyframe product portfolio and perfectly compliments the recently added shaped frames and arches available through the Oxford factory.
MILA’S PROLINEA TWIN CAM ESPAG IMPRESSES AT STERLING PVC-U At the start of 2012, Mila’s newly launched ProLinea Twin Cam Espag was chosen by leading trade fabricator Sterling PVC-U for its range of PVC-U casement windows fabricated in the Halo Eclipse system.
our customers’ expectations are very high and we work hard with all of our suppliers to ensure that we can always deliver on the promises we make.
One year on, Sterling is reporting real success with the product which has impressed its trade customers and which has been integrated seamlessly into its three production facilities in Warrington.
“Mila was already supplying us with specialist gearing from Siegenia for our bi-fold and patio doors and had shown that it could meet the service levels we expect and, with the addition of the ProLinea Twin Cam, we are strengthening what is now a very successful partnership.”
Managing Director Neil Messenger said: “We manufacture around 1200 frames per week and demand the highest quality and service from our suppliers. Mila has shown that it can match our very exacting standards and, as well as maintaining the very best product quality and performance, it has achieved On Time In Full delivery scores in excess of 99%.
Sterling PVC-U manufactures PVC-U windows, bi-fold, composite and patio doors in Halo profile, as well as bi-folds, patios and residential doors in the Smart aluminium system. The company, which supplies trade customers predominantly across the Midlands and North of the country, celebrates its 20th anniversary in 2013.
Sterling PVC-U chose the new ProLinea Twin Cam Espag in line with its strategy of keeping pace with the latest market innovations for the benefit of its customers. Mila’s Secured by Design accredited product offers twin pinion technology and a robust, reverse action gearbox which provides an impressive combination of smooth operation and durability to delight consumers and minimise call backs.
www.mila.co.uk
Neil Messenger added: “Before we started to fabricate using the new Twin Cam, Mila provided all the reassurance we needed that it was approved to the enhanced performance requirements of BS7950 and had achieved 50,000 cycles to ensure operational reliability and 240 hours of salt spray testing to ensure weather resistance. “Since then, it has proved fast and easy to fabricate and, on site, it has impressed our customers with its quality and reliability.” Since Sterling PVC-U was established in 1993, the company has built an outstanding reputation for high quality products manufactured using components from market leading suppliers, combined with exceptional service levels and value for money prices. From left to right: Kevin Warner of Kömmerling with Darren Dimmock, Patio Door Specialists.
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Neil Messenger said: “Our prices are achieved almost entirely through our lean infrastructure and manufacturing efficiency – we do not compromise on quality or on service. As a result
February 2013 – MY Industry Newspaper
www.glassnews.co.uk
“Our prices are achieved almost entirely through our lean infrastructure and manufacturing efficiency.”
PRODUCT SHOWCASE
WIDE SPAN ROOFS JUST GOT WIDER
EUROCELL CHARMS WITH
NEW CHARISMA CLASSIC
Eurocell has unveiled Charisma Classic, a new vertical sliding system specification that combines original sash window aesthetics with modern, A-rated performance. With classic good-looks, the range is designed to help fabricators and installers develop business in areas that require exacting planning requirements such as conservation areas and historic buildings. Charisma Classic features uniquely-designed, curvaceous decorative sash horns for superior aesthetics, a deep bottom rail to create a more balanced frame aesthetic and new infill trim that can be used in place of wool pile, again for better looks. Options such as the improved Georgian glazing bars, which feature premoulded end caps and cruciforms for easier
fabrication and better aesthetics, add to the overall appeal of Charisma Classic.
Ash Woodgrain to further enhance its suitability for traditional location settings.
With a proven track record of supplying vertical sliding sash windows to properties in conservation areas as well as historic buildings, Eurocell is confident that Charisma Classic will be seen by planning departments as a real alternative to timber.
“We have developed the Charisma Classic specification to help recreate the look of original sash windows,” said Ian Kernaghan, Product Manager at Eurocell. “This will help fabricators and installers grow sales with customers looking for traditional aesthetics and refined architectural detailing.”
Charisma Classic boasts contemporary technical performance, too, which means it is able to comfortably achieve A-rated Window Energy Ratings. This is possible by using 100% recycled PVC-U Thermal Inserts to create a six-chambered profile system for superior thermal insulation – a great way to improve the energy efficiency of historic buildings! High security comes as standard on all windows fabricated using the system thanks to the aluminium anti-jemmy bar and steel reinforcements. As if that wasn’t enough, Charisma Classic is available in a wide choice of realistic woodgrain finishes, including Irish Oak, Cream and White
Ian added: “Our new Classic specification offers the best of both worlds with traditional aesthetics and contemporary performance. We are confident that it will meet the exacting requirements of hard to specify areas such as heritage sites and historic buildings, where timber is normally used.” The Charisma system from Eurocell has a host of intelligent design features, making the sliding sash windows quicker and simpler to fabricate and install. Precision machined components give fabricators the confidence that the windows can be manufactured to the same high quality standard every time.
Charisma Classic is available in White, Cream, Cream Woodgrain, Rosewood and Golden Oak, along with Irish Oak and White Ash colours. To find out how Charisma Classic can help you grow sales in specialist, high value market sectors, call the Eurocell customer services team now on: 0800 988 3047, or visit: www.eurocell. co.uk/charismaclassic. Alternatively, email: press@ eurocell.co.uk.
“Wide span roofs from Synseal is an example of our ingenuity in design,” explained David Leng, Synseal’s chief executive. “We believe that no matter what your customers ask for, you should be able to deliver. Increased demand for bigger conservatories and ultra-wide bi-fold doors have led us to develop products that help you meet these demands.”
Orangeries bring K2 customer
a healthy boost
North West based K2 fabricator Premier Conservatory Supplies is proof that all the industry talk about changing market conditions and customer needs is true. Peter Gray, MD, comments: “We introduced K2’s orangery system back in March. Initially I saw it as an opportunity to offer something different from my competitors, but it became quickly apparent that there was significant interest coming from the homeowner market” This has therefore turned into a real order generating
proposition. Although orangery kits orders do not come in the same volumes as standard conservatory roofs, the benefits are immediately visible, with an average order value that can go up from £2000 to £15000+ Peter adds: “Fitters really love the K2 system, as it is really easy to install with no specialist tools, and this which makes it all the better as the retailers will not want to add too many labour days to the project”. To support his faith in the product Peter invited Andrew Buglass, who has a wealth of experience in
selling orangeries, to join his team as National Sales Manager. It has proved a successful move. With over 30 orangery kits sold already nationally, Andrew is confident that they will see more orders coming through. Premier are currently selling 100% Rio styles (flat roof) as they found that these were the
February 2013 – MY Industry Newspaper
Synseal has redeveloped its eaves beam from the ground up to allow companies to extend the loading that 35mm polycarbonate and 24mm roof glass can be taken to. This enables break through sizes in Georgian and Victorian conservatory roofs.
most in demand. “Our order book was near enough to 50/50 conservatory vs orangery kits towards the end of 2012. 15 to 20% of our turnover is being generated by K2’s orangery kit, and we are aiming to double this in 2013” comments Peter. Tel: 01254 683000
Synseal’s new heavy duty eaves beam and bi-fold door support now enables its customers to fit doors as wide as 5m, and by adding pre-fitted bolsters fixed to the underside fo the leg transom and hip rafters to deliver added strength the company can now offers standard roofs providing spans as wide as 6.5m. For example, in the past a traditional Victorian roof, glazed with 35mm polycarbonate, would
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have a maximum span of 6m but now this has been extended to 6.5m. Similarly, a traditional Georgian fitted with 4:16:4 configuration roof glass would have been limited to a footprint width of 5m, whereas designs can now stretch to 5.75m. “These figures have been verified following extensive testing by CMT, an independent UCASapproved company, which subjected the Synseal eaves beam to a loading of 2 tons,” David said. A total of 2030kg was loaded through a 90º eaves beam section and one Georgian hip. This was held for seven days with only 1.3mm of deflection. Global roofs are now available in over 22 finishes, including colour both sides across the entire range, on a five-day turnaround, and now in the widest range of sizes ever. “For even bigger conservatories or glazed commercial structures we operate our own SkySpace portal frame department,” David concluded. “This experienced team is on hand to take the headache out of these large structures and just leave you to maximise the opportunities that this market can offer.”
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PRODUCT SHOWCASE
BUSINESS NEWS
A GARDEN ROOM REFURBISHMENT When the owner of a tired, polycarbonate glazed conservatory looked to make an upgrade to a more energy efficient living area, they chose the impressive Garden Room roof from Prefix Systems. This product the company claims, is set to re-define the way we look at extended living space. There are an estimated 500,000 conservatories in the UK in need of urgent repair and in the vast majority of cases it is the conservatory roof that looks tired, or has failed due to early ones being glazed with 16mm polycarbonate rather than glass. Consumers have the choice to live with a second rate living area, invest in a new energy efficient glass conservatory roof or even upgrade to the latest generation and energy efficient Garden Room if they require something more impressive.
Georgian conservatory roof that was glazed in polycarbonate, followed by the installation of the Garden Room roof by Your Choice Windows from Bury. The new roof offered a 0.17 u-value and in the words of the homeowner ‘provided an immense improvement in thermal performance’, along with the obvious far better visual appeal. The whole project took two days from start to finish to the delight of both Your Choice and the homeowner. The Garden Room roof
from Prefix has been designed with quick and easy installation in mind, with all of the roof panels pre-fabricated by Prefix and the added offer of first build on site assistance. Gavin Gillespie, from Your Choice commented: “This was our first installation of the Garden Room roof and what a joy it was to fit. This is going to be one of the most exciting products we have ever launched.” Chris Cooke, director at Prefix Systems concluded: “We’ve got a huge interest in our Garden Room roof, something we’ve spent a lot of time on. The market is changing and we’re actively looking to take a lead in the market for extend living areas through the Garden Room and other new developments.” For further information and a brochure contact Prefix Systems on 01254 871800, e-mail: enquiries@prefixsystems.co.uk, or follow them on Twitter @prefixsystems.
This case study in Manchester involved the removal of a 3.5m x 3.5m mahogany
FAST-FIT SUCCESS FOR PEARL
WITH KENRICK SHOOTBOLT
Pearl Window Systems has celebrated a year of using the high security Centurion Fast-Fit shootbolt from Kenrick with record sales and a BS7950 accreditation. The Bolton-based fabricator has seen an unprecedented sales growth of around 30 per cent on its PVC-u windows this year, with more than 50,000 of them using the Centurion Fast-Fit system. Supplied to Pearl through Kenrick distributor Total Hardware, the Centurion Fast-Fit “non crop” shootbolt combines the very highest levels of security with ease of fitting. And Pearl has found the Centurion Fast-Fit to be so quick and simple to install, that it has enabled Pearl to increase production by more than a quarter and maximise profit margins too.
Kenrick is a leading supplier of hardware solutions for PVCu, aluminium and timber window and door systems. The company has a proud heritage spanning more than 200 years, having been established by Archibald Kenrick who manufactured buckles and livery fittings. Kenrick’s range of top quality products includes the market leading Excalibur multi-point window shootbolt are extremely cost effective and easy to install. Tel: 0121 553 2741 – www.kenricks.co.uk
Jeff Walsh, managing director of Pearl Window Systems, said: “We’re naturally delighted to achieve this BS7950 accreditation, which marks our commitment to provide high quality, secure systems to the growing number of domestic and new build customers we serve. Having used this Kenrick solution for a year, we were confident that it was the best to help us achieve this accreditation and help our business to grow as a result. We are very pleased to have achieved this record growth, which you can only achieve with good partners. Our supplier Total Hardware has supported our growth with superb, personal service and guaranteed deliveries when we need them.” Centurion Fast-Fit is an extremely reliable shootbolt, which locks each window with up to eight points on its opening side. It utilises a corner keep with a cam and high strength steel rods which fit into keeps at the top and bottom of the window. Each sash benefits from a robust unhanded die-cast central gearbox (20mm or 22mm backset) with extended actuator arms, which accommodate an adjustable mushroom cam close to the gearbox. The Centurion Fast-Fit system is BBA approved and has been successfully tested to more than 100,000 operations of opening and closing the window. It has also been tested to more than 240 hours of intense salt based corrosion to exceed the requirements of BS7412.
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Majority
of SMEs
unprepared
for RTI
New research released today from Crunch Accounting (run by One Poll) reveals that only 19% of small businesses are aware and prepared for the introduction of HMRC’s new RTI (realtime information) payroll system happening this April. The Crunch survey also shows that 46% have no knowledge of RTI, whilst a further 35% admit they are only vaguely aware of the forthcoming legislation. Steve Crouch, Financial Director at Crunch Accounting said: “These new stats clearly show that despite HMRC’s claims that their communications campaign for RTI is on track, there’s still not enough information from the government about this huge change to the payroll system.” “There’s still time to get organised, but small businesses should start planning now. Small and medium-sized
“Payroll information including salary, income tax and National Insurance will need to be submitted monthly rather than annually, and will eventually replace P35s and P14s.” www.glassnews.co.uk
businesses need to be fully RTI compliant by April 2013, so talk to your payroll provider if you’re unsure or if they haven’t yet informed you about changes,” added Crouch. The introduction of RTI aims to improve the flow of National Insurance and tax information between HMRC and employers to keep records in real time. Payroll information including salary, income tax and National Insurance will need to be submitted monthly rather than annually, and will eventually replace P35s and P14s. The new RTI scheme will be a requirement for large businesses later this year, but there will be eventual penalties starting in 2014 for all businesses that are not RTI compliant. Crunch Accounting provides payroll support for its clients who need it – the company manages client company accounts from a team of expert in-house accountants with easy-to-use online accounting software.
Crunch’s payroll service will be fully RTI compliant when the new RTI scheme starts on 6 April 2013. *Research commissioned by Crunch Accounting and run by One Poll took place in December 2012 it was an online questionnaire of British small businesses. www.crunch.co.uk
February 2013 – MY Industry Newspaper
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INSTALLER EXCLUSIVE!
An installation company we can all look up to – Franklin Windows Ltd Franklin Windows originally contacted Glass News in relation to an exciting new project they have in hand, and also to respond to an article we ran in our January Edition, about the unfortunate cases of pushy double-glazing salesmen, and how it tarnished the whole industry.
Franklins wanted to get across that, like thousands of other installation companies out there, their USP dispels the stereotype of pushy window sales staff. Franklins sell mainly high end products and it is company policy to provide information and then step back and let the customer decide if they want to pursue the order. The very opposite of stereotypical sales people, Franklins boast an impressive team consisting of professional and proud individuals. Here at Glass News, we were particularly keen to feature Franklins, as we believe they represent what is good and great about the industry. Having seen their latest project plans, we believe you will think so too.
Shining Vision for Golden Acre Park Top regional conservatory company, in conjunction with Leeds City Council, have been given the green light to revitalise popular Leeds park. Plans have been given the go ahead for an exciting scheme to rejuvenate the amenities at Leeds’ popular Golden Acre Park. The project, which will involve more than £170,000 being spent on refurbishing amenities, has been approved by Leeds City Council and is being sponsored by the leading retail arm of the UK’s largest composite window manufacturer which will provide funding of more than £100,000 to design and install a new conservatory for the upper level of the Bakery Café. The conservatory will be particularly attractive as composite windows have timber on the inside and no maintenance aluminium on the outside. Other enhancements to the park’s facilities will include the re-
configurement of the lower level of the cafe to preserve the present outdoor seating facility for 80 people and also much improved access to the park for people with disabilities. Work will now begin at the end of February and last up to ten weeks, with the cafe remaining open but offering a limited service. Franklin Windows Ltd was established in 1975 by Bob Franklin as a high-class joinery specialist and has remained a family run business; with Josh Franklin, Bob’s son, at the helm. Josh, who worked in the company factory as soon as he left school and finally took over as Managing Director in 2009, said: “Leeds is lucky to have several parks, of which Golden Acre is particularly pretty. The park is especially meaningful to us as our Granddad loved it and when he died we erected a bench there in his memory. Franklins are very excited about getting the go ahead and helping to transform the Bakery Cafe with a beautifully designed conservatory. Our Granddad would have been so proud
Josh Franklin and his father, Bob Franklin, standing outside the Bakery Café in Golden Acre Park.
to know we are creating part of the landscape at one of Leeds’ loveliest locations whilst also ensuring that more visitors can enjoy the delights of the cafe.” At busy times of the day, the cafe is presently unable to cope with the quantity of visitors wishing to utilise its facilities. Franklins Windows Ltd will ensure that 40 additional people will be catered for in the aesthetically pleasing environment of its conservatory, thus increasing the indoor seating capacity to 86. Councillor Mark Dobson, Leeds City Council executive member for the environment, commented that the extension and refurbishment will solve this problem and be an extremely appealing location for people and companies
Franklins – An excellent example of an installation company that we can all look up to! 66
February 2013 – MY Industry Newspaper
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to hire and utilise. He said: “We are grateful to the Franklin family and Franklin Windows Limited for their commitment to the project as sponsors and look forward to working with them to provide a superb new-look Bakery Cafe.” PLEASE SEE LINK BELOW TO YORKSHIRE EVENING POST NEWS REPORT ON THE PLANNED PROJECT http://www.leeds.gov. uk/News/Pages/Newconservatory-offers-Goldenvision-at-Leeds-park.aspx Tel: 0113 2502991 Email: sales@ franklinwindows.co.uk www.franklinwindows.co.uk
February 2013 – MY Industry Newspaper
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INSTALLER FOCUS
GRM WINDOWS OPENS NEW SHOWROOM FOR REHAU TOTAL70 REHAU TOTAL70 fabricator GRM Windows has invested in a new showroom for the exclusive use of its trade customers. Based at GRM’s long established premises in Pontyclun, Vale of Glamorgan, the new showroom has been designed for use by installers who want to demonstrate the GRM range of windows and doors to retail buyers. The showroom features a multi-fold door in REHAU TOTAL70MF system, vertical slider windows in the REHAU Heritage system, as well as casement windows in REHAU TOTAL70C and REHAU TOTAL70S and examples of REHAU’s coloured and woodgrain foils designed to inspire consumers. It has been fully branded with the REHAU TOTAL70 logo and showroom support materials launched at the end of 2012 and GRM is providing new REHAU TOTAL70 product information and consumer brochures for use by its customers. Richard Gambling, the Managing Director of GRM Windows, says: “Our installers often have standard sample windows
available which they show to consumers when they visit their homes to carry out quotes but they don’t normally have access to products like the vertical slider or the multi-fold door. “By equipping our new showroom with these profitable, premium products, we’re giving our installers opportunities not only to help close a sale but potentially to increase its value. “Consumers like to see for themselves how smoothly a multi-fold door opens or how authentic a vertical slider really looks so our trade customers now have the facility they need to be able to demonstrate that. Installers can accompany their customers to the showroom or they can arrange appointments on their behalf and we can show them around. If they choose, retail buyers can see where the products are being manufactured and get all the reassurance they need about the manufacturing quality and attention to detail which sets GRM apart.” GRM has extended its premises in Pontyclun to accommodate the new showroom and, as a result, has also expanded its
Emplas has retail
‘taped-up’
production area and invested in upgrades to its sawing and prepping centres and end millers to speed up production and further improve quality. It has also relocated and reorganised its administration offices so that they operate more efficiently and has installed new signage to welcome retail buyers. GRM Windows was one of the first trade fabricators to announce that it would be fabricating in REHAU’s new multi-chambered REHAU TOTAL70 profiles at the end of 2012 and the new showroom is part of its efforts to help its trade customers maximise the potential benefits of REHAU’s product development and marketing programme. Further details of the showroom and its location are available at www. grmwindows.co.uk.
Emplas is expanding its customer ‘ownbranded’ profile tape as part of marketing support package designed to help installers grow their own brands. On the basis that they meet minimum order volumes, the Wellingborough-based trade fabricator will remove system company branded tape and replace it with a specially designed and printed profile tape, carrying the logo and branding of that individual installation business. The service is offered by Emplas on the basis of research demonstrating the value of strong and local brand identities in securing retail sales. Kevin Johnson, managing director, Emplas said: “We know from experience, through our own retail business, that branding and specifically branding that is directly associated with a local community, adds a huge amount of credibility to your business. Emplas, or the names of any number of systems companies don’t mean much outside the window industry but ‘A and B Windows’ in wherever, will mean something to the people that live there. For that reason we don’t push our trade brand outside the trade but the retail brands of our customers.” This understanding, as Johnson points out, is gained through its own retail business T&K. This only operates in Northamptonshire while Emplas only supplies the trade outside of it, so that T&K never runs-up against the fabricator’s trade customers. He continued: “T&K only supplies the retail market in Northamptonshire not the trade so there isn’t a conflict. But having our own retail operation gives us a real understanding of what our trade customers face on a day-today basis.” This expertise is applied directly by Emplas in the marketing support package it offers
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“T&K only supplies the retail market in Northamptonshire not the trade so there isn’t a conflict. But having our own retail operation gives us a real understanding of what our trade customers face on a dayto-day basis.” to its customers. T&K offering a ‘testing ground’ for a broad range of marketing tools including door-to-door canvassing, leaflet drops and emails through to local consumer advertising, promotion, sponsorships and radio campaigns. Its’ new 28-page over-printable composite door brochure, is the latest sales support tool to come from the Emplas/T&K stable. Packed with ‘consumer-friendly’ guidance it is available to Emplas installers to support sales of Emplas’ new range. Launched in November last year, this features a tried and tested GRP leaf with a wide choice of glass and quality hardware. Available in five solid and 21 glazed styles plus four stable door options, it features ‘cherry-picked’ hardware from Fab and Fix, Hoppe and Securistyle, plus a broad choice of glass to form a quality but affordable offer. Johnson added: “Our trade customers can have everything we do through T&K. It can be overprinted, copied, it’s theirs to do exactly what they want with but they know, for example, that before they spend on advertising campaign that it’s tried and tested and has delivered quantifiable results.” For more information visit www.emplas.co.uk, email info@emplas.co.uk or call 01933 674880.
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February 2013 – MY Industry Newspaper
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COMMERCIAL PROJECTS
Total Glass delivers for Riverside ECHG Total Glass has completed a major window and door refurbishment for Riverside ECHG at a sheltered housing scheme for older people in a conservation area close to Liverpool’s Anglican Cathedral. The Liverpool-based aluminium and PVC-U window and door fabricator carried out a full survey, supply and installation service for its social housing client’s complex at Cathedral Court in Gambier Terrace. End-of-life timber windows were replaced with 179 fully-reversible aluminium windows manufactured in a RAL 8017 satin brown finish using the Sapa Dualframe 75 System. Total Glass also installed the highperformance Sapa Dualframe Window Wall System in several corridors to enhance natural light and thermal efficiency in communal areas. External security was upgraded with new ground floor entrance doors from the Sapa Stormframe range.
Andrew Sheil, Commercial Projects Manager at Total Glass commented: “Maintaining the aesthetics in blending the old with the new met the planning conditions in this important conservation area and feedback from residents has been very positive.” Selwyn Thompson, Riverside’s Project Manager explained: “Due to the Planning Restrictions in the area of Cathedral Court, Liverpool, it became apparent that commencing on site would take some time to agree the materials and specification with the planners. “To ensure that we ticked all the boxes with the planners, we also felt that it was important to employ the right expertise for this project. With Total Glass being an approved Riverside contractor we thought their supplier and fit expertise would be ideal for this project.” He added: “Having agreed all the meticulous detailing with the planners, Total Glass commenced on site. The high installation quality and service delivery standards they employed throughout the duration of the project was welcomed by both the project team and end users, therefore ensuring the success of the project.”
Wrightstyle wins Derby with advanced unlatched doors Wrightstyle, the UK steel glazing specialist, which recently became the first international supplier to design an unlatched glazed fire and smoke door, has seen its innovative system specified across a growing number of commercial and public sector projects – providing a technicallyadvanced solution to a long-standing design problem. Most recently, Wrightstyle has supplied its single and composite door systems to SAS Direct, the leading UK fit-out specialist, for a contract for the refurbishment and extension of Derby Council’s main administrative and community building, a complex project that also had to integrate the fire rated doors with glazed internal fire rated office partitions. The Derby Council building, now reopened to the public, community and voluntary groups and other public sector agencies, is able to accommodate some 1900 staff compared to the 500 people who were previously based there. The refurbished building is therefore an extremely high-traffic area for both able-bodied and disabled employees and visitors. Wrightstyle’s new concept
in door fire safety, adopted for this project, significantly extends the design envelope because, in single or double leaf format, the doors can be pushed or automatically opened, without impeding the flow normally associated with latched doors. Previously, interior fire doors in their closed position had to be manually opened with a handle and latch, providing a less than optimal solution in a busy working environment. In a fire, the unique Wrightstyle door system automatically and securely closes, providing a barrier against fire and toxic gases, fire-tested and certified up to 180 minutes, with a range of fire resistance options for insulation and integrity. The Wrightstyle unlatched doors, available in a wide range of surface finishes, with full glazing options, offers designers internationally a range of fully-glazed interior or exterior door options that give complete practicality coupled with absolute fire safety. Adding further to their aesthetics and practicality, options are available for the hinges and closer mechanisms to be completely concealed within
For more information, contact Total Glass on 0151 549 2339 or visit the website at www.totalglass.com.
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the framing system, offering a fully flush-faced door, and therefore providing a comprehensive solution for what has always been an interior design problem. The door systems are available in a range of sizes and options, and can be supplied in kit form or fully fabricated for a complete design to installation service – in offices, healthcare or educational facilities, airports, or anywhere there is traffic density. Although designed primarily for interior use, the Wrightstyle door system can also be fitted with secure deadlocks, allowing them to be used as exterior doors. “We are currently supplying to a number of high-profile commercial and public sector projects, and we are pleased that our steel glazing systems – from external curtain walling to internal screens and doors – are being specified so widely, both here in the UK and internationally,” said Tim Kempster, Wrightstyle’s managing director. Wrightstyle’s advanced steel glazing systems, comprehensively tested to mitigate against fire, ballistic and bomb attack, and high wind loading, are certified to EU, Asia Pacific and USA test standards. Videos of systems being tested against bomb and ballistic attack can be viewed on YouTube. www.wrightstyle.co.uk
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2013 MARKETING TRENDS
2013
A YEAR OF CHALLENGE OR OPPORTUNITY? None of the experts are predicting a year of growth for the door and window industry in 2013 and there are certainly challenges looming on the horizon. However, as Ben Penson, technical director of grouphomesafe, points out, there will be opportunities for those who can demonstrate that they are different from the competition. He discusses some of the challenges and looks at the areas where opportunities will lie. One of the key challenges for 2013 will come in July with the introduction of CE marking which will place additional pressure on fabricators. It will be a challenge principally since, although in reality only six months away, so few in the industry are ready for it. The new regulations state that CE marking will be required on “any product or kit which is provided and placed on the market for incorporation in a permanent manner in construction works or parts thereof and the performance of which has an effect on the performance of the construction works with respect to the basic requirements for construction works.” In short, this means that any products, such as window systems and door sets, falling within this definition will have to be accompanied by a Declaration of Performance and display the CE mark.
a huge advantage in using credible suppliers who can provide advice and guidance on what is required to produce a window or door fabrication for CE marking. Not only will they be able to supply products with all of the necessary accreditations and proof, they will be well versed in all of the requirements of the new regulations. Those fabricators who have previously bought primarily on price may need to review their supply arrangements and secure a reliable supply of correctly tested and approved components or risk having a product that doesn’t meet the standard. Something that has been welcomed as a potential shot in the arm for the industry is the Government’s Green Deal which launches in January. The Green Deal is a scheme that has been set up to encourage home and business owners to help achieve energy-saving targets by increasing the energy efficiency of their properties. The basis of the scheme is that home improvements are paid for through the electricity bill. The scheme’s socalled ‘Golden Rule’ requires that the money saved on energy (electricity, gas or oil) should be the same as, or more than, the costs added to the electricity bill to fund the work. The scheme includes replacement doors and windows, so, in theory, should provide increased sales opportunities. In reality, however, the payback won’t be achieved unless you are replacing very poorly performing single glazed windows. Consumers who are aware of the scheme may be holding back on spending in the hope that the Green Deal will pay for their replacement doors and windows – and they may well be disappointed.
Fabricators who currently certify products through schemes such as the BSI Kitemark will already have much of the evidence required to support CE marking, but with all external doors and windows needing to meet the CPR requirements, those manufacturers who have so far opted not to certify products will still find themselves forced to comply. Many are confused about how to go about meeting the requirements – some are not even aware that they will have to meet them.
What fabricators need to realise is that the big providers under the scheme may be looking purely at the energy efficiency of the windows and will, inevitably, go for the cheapest option. Opportunity for the rest of the market rests in looking at aspects other than energy efficiency, such as enhanced security. By adding value to the basics, you are creating a much more compelling product for the consumer looking to improve their home as well as save on energy costs which is something they won’t necessarily be able to get through the Green Deal.
In terms of confusion, matters aren’t helped by the fact that the industry as a whole hasn’t established how to declare U-values, the problem being that the calculations for the BFRC energy ratings, which around 60% of the industry is signed up to, don’t comply with those required for CE marking. Those are issues that the industry as a whole needs to address but there is also a lot that fabricators can do to help themselves prepare for the changes, starting by looking to their supply chains. There is
The same applies in relation to the delayed Part L revision. Inevitably, this will raise the minimum standards in terms of energy efficiency, with A and B rated products likely to be the standard. With the revision further driving energy efficient products, this will become a given within window performance. Again, fabricators need to be looking at other factors for differentiation. And again, aspects such as security and durability will make that difference.
“Not only will they be able to supply products with all of the necessary accreditations and proof, they will be well versed in all of the requirements of the new regulations. Those fabricators who have previously bought primarily on price may need to review their supply arrangements and secure a reliable supply of correctly tested and approved components or risk having a product that doesn’t meet the standard.” February 2013 – MY Industry Newspaper
Ben Penson.
In its Domestic Replacement Door and Window Market Report 2012 to 2016, AMA Research describes the market as ‘large but mature’. It says that volumes have been in steady underlying decline since 2008 and predicts only modest growth in value to come over the next couple of years. Of course, the economic climate has had its effect, but in a mature market, even in more robust economic times, growth can be hard to achieve. The report goes on to say that even when the economy recovers, there is very little scope for major volume growth. We also have to factor in spending cuts that will impact on social housing which may counter-balance any growth potential in the private sector. So, the market itself is not going to offer opportunity on a plate in 2013 and the challenge is to create opportunity – and yet again, we come back to differentiation. Fabricators need to look at how they can introduce innovative new components that will set their offer apart. This could be in terms of weather proofing, durability, components with industryleading guarantees, enhanced security features and improved aesthetics – all aspects that create strong selling points that are attractive to the consumer. We have seen some areas of growth in the industry, such as bi-fold doors, vertical sliding windows and in the entrance door market, composite doors which continue to take market share. For the customer, bi-folds offer an obvious up-grade from standard sliding doors with the obvious advantage of being able to create large open spaces. While customers may be reluctant to invest in a like-for-like replacement, unless they have to, something that offers an attractive new feature for their home will have added appeal. Likewise, vertical sliding windows. Advances in hardware technology now mean that a vertical sliding window can achieve all of the same performance levels as a tilt-and-turn and casements in terms of both security and weather resistance. They offer all of the advantages of other styles of PVCu windows without compromising on the style that the customer wants. Yes, 2013 will pose many challenges but even so it is possible to create opportunity. Differentiation is the key. To stand out in the market, fabricators have to offer more than the competition. This can be in terms of better service levels, performance guarantees, hardware aesthetics and security and energy performance. Working in partnership with the reputable suppliers who can deliver innovative products of the right quality, it is possible to deliver those differences that will make the most of the opportunities that are out there. For more information on grouphomesafe companies and products, visit http://www.grouphomesafe.com/.
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RECRUITMENT
Recruitment Helping you find & place positions.
Fines threat for employers breaching new auto-enrolment pensions rules A pension expert has warned that employers are underestimating the complexity and onerous rules of the new compulsory pensions auto-enrolment regime, which could see some companies face significant fines, as much as £10,000 per day. Several thousand SMEs are required to automatically enrol staff in the coming months, as the staging dates for automatic enrolment come into force.
The objective is to ensure that the employer does not gain any financial advantage by ignoring its duties.
The new rules, introduced by the Government to provide a universal pension provision for all workers, means employers will become responsible for setting up and managing schemes for all staff over the age of 22 and earning more than £8,105 gross per year. Glynn Jones, Divisional Director of Group Savings & Investments with LEBC Group, a national firm of independent financial advisers, said: “Auto-enrolment is not just about pensions but the whole employee benefits programme. Having to consider the impact on payroll, insured benefits, flexible benefits, salary sacrifice, risk, data, HR systems, processes and much more, means the new regime is proving a major challenge for many employers. “For some employers with little or no previous pension culture, these duties are already placing a strain on their business. By putting into place clear and robust compliance and governance systems, the initial investment will significantly reduce the likelihood of having to face an escalating penalty notice from The Pensions Regulator.” The Pensions Regulator has been given similar powers to those available to HMRC, with powers to fine businesses. These penalties will be based on the size of the workforce, with the prescribed penalties ranging from £50 per day for companies with one to four staff increasing to £10,000 for those with 500 or more employees. Wilful disregard of the new duties will result in either penalties or rectification notices.
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Glynn Jones concluded: “While autoenrolment is placing an additional burden on employers, there is no excuse not to comply. From a day-to-day perspective, systems are available that will take on all the employer duties and work primarily from the existing payroll system. However, there are a number of issues to address before this stage and employers must, therefore, take action now to ensure compliance.”
Ten auto-enrolment duties for employers: • 1) Provide all workers with information about their new pension rights. • 2) Automatically enrol eligible jobholders into a qualifying scheme. • 3) Put into a qualifying scheme noneligible jobholders who decide to opt in. • 4) Those employees who are not entitled to be auto-enrolled must be given the opportunity to join a scheme. • 5) Advise all those who have been automatically enrolled have the right to opt out but not to be seen to inducing employees not to join. • 6) Refund contributions to those who have decided to opt out. • 7) Register the qualifying scheme with The Pensions Regulator. • 8) Automatically enrol those employees who have previously decided to opt out (every three years). • 9) Re-register the scheme every three years. • 10) Keep records of all aspects of autoenrolment, both at scheme and member level.
February 2013 – MY Industry Newspaper
A third of building firms
may have to axe staff
A third of all small to medium-sized building firms fear they will have to reduce staffing levels this year as the decline in the construction industry continues, warns the Federation of Master Builders (FMB). The pessimistic outlook for the building industry comes from the FMB’s latest State of Trade Survey (Download, PDF 256 KB). With employment continuing to fall in the last three months of 2012, coupled with the rising cost of overheads such as wages and materials, building firms believe the outlook for 2013 is bleak. The survey shows that builders’ workloads decreased last year, and are expected to keep falling at least for the first half of 2013. However, the rate at which workloads and employment in the housing sector fell did slow in the fourth quarter of last year, with many specialist trades reporting the first rise in employment since early 2011. In the non-residential sector there were no such signs of encouragement. Many firms said they may have to introduce price rises as overheads continue to eat into profit margins and the likelihood of lay-offs loomed. Brian Berry, the FMB’s Chief Executive, said: “These figures reinforce what we already knew that 2012 was a very tough year for construction, and the outlook for 2013 is still bleak. The Government must act now to support building firms and prevent workers from losing their jobs over the next 12 months.” Berry continued: “The Government’s support for infrastructure spending is good but it needs to look at ways it can boost the building industry, not least the urgent need to build more new homes by freeing up land, easing planning red tape and by pushing investment through its new Business Bank.”
A VAT cut on building work to make homes more energy-efficient would also help provide an immediate boost for small builders and have the multiple benefits of boosting the economy.”
“A VAT cut on building work to make homes more energy-efficient would also help provide an immediate boost for small builders and have the multiple benefits of boosting the economy, helping householders save money on their fuel bills and reducing carbon emissions.”
Overall the FMB’s latest State of Trade Survey results showed: • Workloads continued to decrease in all sectors: The pace of contraction slowed down in the housing sectors, but the opposite was true for non-residential parts of the industry. • The composite indicator continues its downward trend across all regions and devolved nations: Across the board all 12 regions and devolved nations experienced negative indicators; with just three (Wales, Northern Ireland and London) seeing their rate of decline slowing down. The downward trend was particularly pronounced in Scotland, the North of England, the East Midlands and the South West. • Output prices, wages and salaries and material costs are all expected to go up in the coming six months: Although in the case of output prices and wages and salaries the vast majority of firms stated no change at 60 per cent and 77 per cent respectively. • SME employment continued to decline in Q4: The overall expected employment levels are predicted to fall at a slower rate over the next six months and specialist builders reported a positive balance for first time since the first quarter of 2011. Berry concluded: “The construction industry is on a knife-edge as the Construction Skills Network predicts the slump will last at least a decade.” “Our members are perhaps more adaptable and resilient than some larger construction companies that rely heavily on major housebuilding or big infrastructure projects, but if the Government does not act swiftly and decisively to support SME builders – the backbone of the British construction industry – then we will undoubtedly see more firms going to the wall and job losses across the board in 2013.”
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RECRUITMENT
EDGETECH’S RECRUITMENT NEEDS ARE MET When the decision was made to recruit and develop the sales team, Andy Jones Managing Director of Edgetech IG’s first phone call was to Bill Pratt of Ten Human Resources.
“Our team is extremely stable, and I would hope to think are satisfied and generally happy in their roles. No job situation is ever perfect, and that goes for any employer or employee.”
Andy explains: “We are lucky as we have an excellent employment track record, and staff development and training is of paramount importance to our business as we move forward.”
“Communication is encouraged through all departments, and we strive to understand employee issues inside work and outside work should they need to share them.”
Jonathan Edwards.
“Ten Human Resources were the obvious company to approach with our needs in relation to maintaining stability during the recruitment process and team development. They immediately understood the requirement and sensitivity when recruiting new members for the external sales team.”
their in-depth knowledge of the market and of what we actually did. They know our product, they know how it is marketed, they know how it is sold, they know what our products do, they know how our customers use our product, and they know how the consumer benefits by having our product in their home!!”
“Furthermore and of paramount importance was
“Identifying the right calibre of individual proved to
Andy Jones.
February 2013 – MY Industry Newspaper
be quick clean and cost effective, this was not a surprise to me, as Bill from Ten had been working in the window industry for over twenty years before forming the agency.”
started with company in January and has settled in very quickly, I am sure I do not need to finish by saying that Ten HR will continue to work with Edgetech for any future requirements.”
“We gave Jude at Ten HR the brief, and timescale which was quite a tall order, but the assignment was completed on time, even with unforeseen complications along the way. Jon Edwards
Bill comments: “I have known Andy and Alan for many years and it was a pleasure working with them, something I look forward to doing again when the opportunity arises.”
Alan Fielder.
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RECRUITMENT
Chase Taylor
Recruitment
“When someone asks us to find them a Business Development Manager to operate in the trade sector we instinctively understand exactly what they need.” Mat Gibson of Chase Taylor Recruitment tells us why only operating in the window and door industry gives the company an advantage when it comes to finding the right people.
exclusively operating in the window and door industry, can do a lot to help you ensure you get exactly what you require to take your business forward.
Firstly we have an understanding of the market We know exactly what a client wants when they ask us to find them a Business Development Manager to operate in the trade sector.
Someone recently said to me that ‘you are a supplier just like any other in the window industry; it is just that the goods you supply are people’. It really brought it home to me that that is exactly what Chase Taylor Recruitment is – a supplier to the window and door industry in the same way as the major extrusion companies, glass companies, or hardware companies. Providing good quality products is as important to us as it is to anybody else.
We instinctively understand it, we know what the role is and what it demands, and we know what type of person will, and more importantly what kind of person will not fit the role.
It is important that we have this knowledge and understanding You do not want to be interviewing or worse still employing somebody who is not suited to the job.
Of course the difference is that all our products are entirely unique, but it is one of the great and really exciting challenges that faces our business in trying to provide our clients with a specific person and personality, to fit a very specific role.
Our extensive database of potential employees with the detailed information we hold puts us is in a great position to provide clients with a qualified short list of entirely suitable candidates, giving you choice and competition and the opportunity to get exactly the person you need.
With more companies starting to take people back on it is really important to put as much time and effort as possible into the recruitment process and a business like ours,
“With more companies starting to take people back on it is really important to put as much time and effort as possible into the recruitment process and a business like ours, exclusively operating in the window and door industry, can do a lot to help you ensure you get exactly what you require to take your business forward.” 74
“We know exactly what a client wants when they ask us to find them a Business Development Manager to operate in the trade sector.”
As business starts to pick up it will be important to invest wisely when employing new people, and to ensure as you do with all the other products you buy, that you are getting the right quality and the very best value for your money. Chase Taylor has provided staff to many of the leading names in industry at all levels of business. Please get in touch; I will be happy to help.
Contact Chase Taylor Recruitment Tel: 01543 404646 Email: mat@chasetaylor.co.uk. www.chasetaylor.co.uk
February 2013 – MY Industry Newspaper
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RECRUITMENT YEAR ON YEAR INCREASE IN TEMPORARY EMPLOYMENT
ACROSS THE UK
A new report suggests that there was a 5.2% increase in hiring levels across the UK in the fourth quarter of 2012 when compared to quarter four 2011. Opportunities within commerce and industry have fallen by 34% in London but nationwide vacancies within the private sector have jumped by 32%. Outside of the capital many employment markets are booming. In the Midlands, the number of temporary vacancies has increased by 33% across all sectors since quarter four 2011 and throughout the North East temporary employment levels have doubled. This is according to the UK’s only company dedicated to the provision of temporary and contract staff to organisations in both the private and public sectors, Venn Group. The company has just released the fourth edition of a quarterly report – The Venn Index - offering an overview of the vacancy levels, average salaries and in demand skills in the UK.
Commerce & Industry Vacancies within commerce and industry across the UK rose by 32.8% between the latter months of 2011 and quarter four 2012 which is a positive sign of nation-wide economic recovery. However, within London, employment levels in this sector have fallen 34% between quarter four 2011 and quarter four 2012. This can be attributed, at least in part, to a boom in activity in 2011 as companies ramped up temporary recruitment initiatives in preparation for the Olympics.
Financial Services As predicted in the last edition of the Venn index, the number of positions within financial services is
still in decline. Vacancies dropped 26.5% between quarter three 2012 and quarter four 2012 and levels now sit 34.3% below those seen in late 2011.
Public Sector Once again, the temporary and interim market within the public sector is enjoying high levels of activity nationwide – in fact public sector vacancies are up by 32.9% across the UK when compared with quarter four 2011. Commenting on the results of this report, Robert Bowyer, Director of Venn Group says: “As predicted in the last edition of the Venn Index, the economy is showing positive signs of recovery and temporary employment levels in the UK remain strong.” “Between quarter three 2012 and quarter four 2012 vacancies across the UK dropped by 9.8% and this blip is reflected in recent figures released by the Office of National Statistics which show that GDP shrunk by 0.3% last quarter. However between quarter four 2011 and quarter four 2012, employment levels have slowly risen which indicates a long-term sustainable growth.” “Research from the Institute of Directors suggests that there is a growing sense of economic optimism for the year ahead amongst employers and longterm confidence has also increased. Official figures also continue to point towards an acceleration of job creation.” “There is no doubt that 2012 was an unusual year – yet despite the Olympics and additional bank holidays the signs are positive that the temporary labour market is well on the road to recovery.”
RegaLead
Employees Should Consider Cleaning Up Their Profiles Following the launch of Graph Search, which enables searches within Facebook based on individuals’ likes, interests and past activity, users should swiftly take a look at their profile and privacy settings to ensure that they are not surprised by being associated with undesirable subjects in search results, advises integrated PR, search and social media agency Punch Communications. Graph Search is Facebook’s newly launched social search functionality, offering results based on each user’s network and social preferences, as distinct from more traditional search engines that compile results based on the wider internet.
“A friend’s tagged image of a night out could be retrieved by a potential employer using the new Graph Search functionality.”
GLASS PEOPLE
Consequently, Graph Search results are tailored to the individual, based on their network and according to the enquiry – examples might include “friends that enjoy Mexican food” or “people in London that like dancing”, with the results returned being based on a juxtaposition of the two search elements in each enquiry. The tool has already revealed its scope for providing potentially compromising results for queries. In the days since Graph Search has been live as a beta version, there have been a number of humorous results being shared across the web. As Graph Search matures, Facebook users should give thought to their privacy settings and, perhaps more importantly, the nature of the content that they post and engage with across the site. For example, a friend’s tagged image of a night out could be retrieved by a potential employer using the new Graph Search functionality, potentially influencing a decision that could significantly affect the individual’s career.
plans a year of Help for Heroes Kicking things off with a donation of £780 RegaLead, the market leader in decorative products for the flat glass industry, has formulated plans for a number of fundraising events throughout 2013 in order to raise money for the Help for Heroes charity. Guy Hubble, Joint Managing Director of RegaLead explains: “Every Christmas we have gifts given to us by suppliers, so we hold a staff raffle in order to raise money for charity, which this year raised £280.” “We also took the decision not to send Christmas cards but to make a charitable donation instead - the saving on the production and postage of which was £500.” “Help for Heroes is a charity close to all of our hearts and we are delighted to be able to make a donation of £780 to them.” “We don’t want to stop there though. We have got
a number of fundraising events lined up throughout the year, including a sponsored cycle from our Decorative Door Products Division in Hawick, Scotland to our CadRam base in Northfleet, Kent – via our head office in Manchester.” “We will also be inviting customers and suppliers to join us for the ‘Three Countries Golf Challenge’ where we will play 54 holes of golf in 24 hours on courses in England, Scotland and Wales.” “These are just a couple of the things we have planned in the hope to raise much needed funds for such a worthy cause. We hope we can count on customers and suppliers alike for your support.” For more information on decorative products for glass, windows and doors from RegaLead visit www. regalead.co.uk or call 0161 946 1164.
We want to know your opinion about the industry! Get in touch by emailing christina@glassnews.co.uk We look forward to hearing from you!
February 2013 – MY Industry Newspaper
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GLASS PEOPLE
Listers – Years in the Making! HOPE 66’S
Success in our industry is built on great products, achievable prices and the ability to develop excellent relationships with customers. A friendly and familiar face goes a long way to ensuring that your customer feels comfortable and confident when dealing with your company. This is something that Lister Trade Frames, of Stoke on Trent, firmly believe in. And they are quick to recognise the importance of a dedicated workforce as was proven last month when they hosted an impromptu celebration for the latest batch of employees to achieve 10 and 15 years of service.
“Keeping a workforce happy and engaged is just as important to us as customer service because in our opinion the one feeds the other,” said Mark Warren, Managing Director. If our staff is enthused then that impresses the customer which is good for our business.” With over 100 employees operating from their Stoke
ROUTE REVEALED
on Trent factory, the key to a happy and dedicated workforce is communication. “We value the opinion of every member of our team and regularly ask for feedback and suggestions on how we can improve,” commented Mark. As 2012 came to a close, 11 members of the Listers team were asked to congregate in the showroom for a surprise presentation. With 4 of the 11 hitting the 15 year service milestone and the rest achieving 10 years, the Listers Director team felt it was only right to recognise their efforts. The obligatory certificates and bottles of whisky were doled out, but the Directors wanted to go that little bit extra to show how grateful they were to their staff. Ranging from gift vouchers to paid for weekends away, all of the lucky recipients were celebrated in style. “I’ve been here for ten years now and I can honestly say that it’s an environment where you are encouraged to have an opinion, where
Listers employees receiving their certificates for 10 and 15 year service.
you are listened to and most importantly, a place I want to come to every day,” remarked Dave Allen, Commercial Projects Manager. “Just like my fellow recipients, it’s nice to be recognised as a valued member of the team.” “Everybody at Listers has a part to play in the success of our business,” said Mark, “and some of our team have gained a wealth of experience across the company over many years. This is invaluable for us to consistently drive our culture of constant support and improvement across the business.” It’s clear that Listers understand the value of a
team all pulling in the same direction and are not shy in making a noise about it. In an economy that is struggling and an industry that is slowly pulling itself up by its bootstraps, having the right staff is vital and keeping them with you is even more important. “We hope to be having more celebrations in the near future and it won’t be long till we start presenting certificates to those with 20 years of service. And that’s what being a team is all about,” finished Mark warren. Tel: 01782 391900 www.listertf.co.uk
Fundraising
Lister Trade Frames of Stoke on Trent have their very own fund raising guru in trade counter assistant, Dave Key. During last year’s Children in Need campaign, Dave decided to throw himself into the spirit of things by dressing up as Where’s Wally. The hair by the way is all his own! Armed with just a trusty bucket and an outfit that rather bizarrely he owned anyway, Dave managed to raise nearly £150 in one
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day. Everyone at Listers recognised the efforts he’d gone to and wanted to do something a little bit special for him.
Dave Key is a long time supporter of Stoke City Football club and Listers have been official sponsors for the last couple of seasons. A few phone calls were made and a signed shirt arrived a few days later. “Dave is always looking at ways to raise money for
“I’m just glad that walking round like a Wally, literally, was all worthwhile.”
charity inside and outside of the company and we believe that he also took part in the Santa Dash at the Britannia last month,” said Wayne Tracey Counter Manager. “He throws himself into doing whatever he can to help others and that’s a quality rarely found in young people today.” Listers presented Dave with his signed shirt and also a framed certificate from Children in Need and Dave was delighted. “I do what I can when I can but I never expected such a fuss to be made of me,” commented Dave. “I’m just glad that walking round like a Wally, literally, was all worthwhile.”
February 2013 – MY Industry Newspaper
Route 66 is often referred to as the ‘Mother Road’ and was once the main trading route from East to West in the USA, yet now with the building of the interstates, it remains a historical and cultural memory of times gone by. Its interest has been most recently revived when comedian Billy Connolly made a TV series about his exploits with his trusted trike along the route.
Listers’ “Key” to There are some people who are just born to do charity work. It’s part of their DNA and they do it without searching for the plaudits and the accolades.
The Hope 66 cycling epic for GM Fundraising will arguably be their hardest test yet, with the riders and support crew facing 2,616 miles across the iconic Route 66 from Chicago to Santa Monica in just 14 days. The route reveals a 103 mile day in the desert and a penultimate day passing the ski resorts of the Southern Rocky Mountains.
Dave Key with signed Stoke City Shirt and Children in Need Certificate in Listers Showroom in Fenton Stoke on Trent.
It’s refreshing to be writing about the good that young people can do and Listers are obviously very proud of Dave Key and his exceptional fund raising activities. And so they should be. Tel: 01782 391900 www.listertf.co.uk
Leaving Chicago, the route heads south to St Louis and then on to the plains of Middle America. On day 5, riders will then be tasked with completing 100 miles in the heat and with a gradual uphill incline into Amarillo. The lofty elevations and stunning landscapes of New Mexico will be next up on the agenda for the team, before a day in the desert of Arizona. The final challenge lays with the ascent of the Southern Rocky Mountains to an altitude of 8,143 feet, before plummeting into the suburbs of Los Angeles and on to the spiritual end of Route 66 at Santa Monica pier, California. The riders will have one day of much earned recovery before returning to the UK.
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“On day 5, riders will then be tasked with completing 100 miles in the heat and with a gradual uphill incline into Amarillo. The lofty elevations and stunning landscapes of New Mexico will be next up on the agenda for the team, before a day in the desert of Arizona.” Gary Morton, founder and chairman of GM Fundraising comments: “Now the route has been unveiled we have a true picture of just how demanding this cycling epic will be. Riders are already training hard and dieting, with a view to making this adventure something truly special for them, the team and of course for Hope House Children’s Hospices.” He continues: “More than ever Hope House need our to help support terminally ill children and their families and every penny raised will go directly to them. So your support and generosity will be overwhelmingly appreciated.” To pledge your support, log on to www.justgiving.com/ teams/hope66. For further information log on to www.gmfundraising. co.uk or add to their Twitter following @gmfundraising.
RECYCLING
Recovinyl recycles more than one million PVC-U windows a year in the UK More than one million PVC-U post-consumer window frames are being recycled in the UK every year through Recovinyl, the PVC industry’s recycling scheme.
construction industry, including new windows.” Godfrey Arnold, of PVC market research company D & G Consulting, acknowledged the figure as a ‘conservative estimate’, adding: “Nonetheless, these statistics present a very positive picture of the PVC industry’s recycling success. Given the growing demand for recycled content in new PVC products, we can only expect these volumes to rise in the future.”
Latest audited figures show that endof-life windows and profiles comprised 25,480 tonnes (52%) of the total 48,544 tonnes of waste PVC recycled in 2011. Other materials collected and recycled through the Recovinyl programme included pipes and fittings, cables, flexible PVC and rigid PVC films. New verified data for 2012 is expected in April. Recovinyl estimates that this windows and profiles fraction, which doesn’t include doors, would equate to roughly 1.25 million frames or enough replacement windows for around 122,000 houses and flats – almost as many as the 137,000 new dwellings built in the UK throughout 2011. The assumption is based on the weight of an average PVC-U window frame and taking out 5,000 of the 25,480 tonnes that would include other waste PVC building products from refurbishments, such as roofline, cladding, window boards and ducting. “These figures are an impressive achievement and clearly demonstrate the sustainability credentials of PVC as a building material that can be easily recycled and re-used, as well as the on-going industry commitment to
more sustainable practices,” commented Jane Gardner, of Axion Consulting, Recovinyl’s UK agents. “Thanks to the real efforts being made to collect these waste frames and the infrastructure now in place to recycle them, waste PVC-U can be diverted from landfill and successfully turned back into useful new products,” continued Jane. Jason Leadbitter, Chairman of the VinylPlus Controlled Loop Committee, said: “Importantly we are not claiming that all of the one million window frames are being manufactured into new window frames, but we are claiming that more than one million window frames are being recycled into second life products for long-term use in the
Increasing use of recycled PVC-U content in a variety of new building products, from cladding and roofline products to reinforcement for PVC-U windows, and the growth of new end markets has contributed to Recovinyl’s continued success since the scheme’s 2005 launch in the UK. “This recycling record adds considerable strength to the role of PVC windows in sustainable construction,” commented Philip Law, Public and Industrial Affairs Director of the British Plastics Federation. “The numbers are truly outstanding considering the long-life of PVC windows, the rate at which they enter the waste stream and the flat market conditions in the construction sector.” Jane added: “Recovinyl remains at the heart of the PVC industry’s drive for greater sustainability and to encourage more companies to recycle, rather than landfill, their PVC-U waste with associated economic and environmental benefits.” As the PVC industry’s recycling scheme, Recovinyl is also an initiative of VinylPlus, the ten-year Voluntary Commitment of the European PVC industry, which is tackling the sustainability challenges for PVC and delivery of fresh recycling targets to 2020. These targets include 800,000 tonnes to be re-used in all European countries by 2020 - with 700,000 tonnes mechanically recycled and the rest using new technologies for more difficult-torecycle or contaminated PVC.
F and L Glazing F and L Glazing are a manufacturer and installer of double glazed units in the South East based around Chatham. All process and installation waste was being thrown into an open top 35yd skip emptied once a week. There had been significant increases in prices over the last year and something had to change. The profile off cuts were being recycled as were some timber. Layne the production director asked Landfill Alternatives to pop in to target any cost reductions that could be achieved. Doug Barrons went to site and recommended a baler with stuff frames to recycle cardboard and plastic film. The baler is sited inside by the stores area where the bulk of cardboard is generated. This is put directly into the baler as whole boxes with no flat packing and the baler generates 40kg bales which are collected free of charge. The stuff frames are positioned at those points where plastic film is taken off the profiles. This is then also processed through the baler to make a bale of plastic film. There is a significant quantity of both sealed units and off cuts of glass which Landfill Alternatives recommended to be recycled. A 12 yard skip has been delivered which will generate a 4 ton load. This is still lifted at a cost but significantly less than landfill. “We should have done this ages ago” said Layne. “Not only does it save money, but it also keeps the yard tidier saving labour time picking it up from off of the floor.” If saving your company money and recycling more of your waste would be of benefit to you, please contact Landfill Alternatives on 01295 816733 or email Lesley@landfillalternatives.co.uk.
Axion Consulting is part of the Axion Group that develops and optimises processing and collection methods to recover value from waste resources for a wide range of clients within the recycling and process industries. Contact Axion Consulting on 0161 426 7731 or visit the website at www. axionconsulting.co.uk.
February 2013 – MY Industry Newspaper
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MONTHLY HOROSCOPES
Russell Grant’s Horoscopes ARIES
LEO
SAGITTARIUS
You’ll have to be the assertive one with friends or loved ones around the 4th. Indeed friendship could turn to romance if you make the first move in early February. Good news from a loved one, neighbour, or in-law arrives around the middle of the month tempting you to relax any strict cash controls, but this will not be the time to either lend or borrow money. Arrange a romantic rendezvous with your amour on Valentine’s Day and if you’re thinking of campaigning for changes at work, in your neighbourhood or even nationally wait until the second half of the month when financial support from a surprising source will come your way. An old lover will get back in touch on or around the 18th, but don’t give them any encouragement. The 21st is perfect for all kinds of intuitive or creative pastimes and projects. Don’t sign any important papers or make any formal agreements as March hoves into sight or you will quickly discover you’ve made a commitment you can’t keep or put someone else in a very difficult position.
An intimate relationship heats up in the beginning of February. You’ll be able to shake off your inhibitions with your lover, making for some fabulous bedroom encounters. If you’re single, you will meet someone special at a dance club, photography exhibit, or poetry reading. Keep your eyes open for a dreamy artist. Don’t get pressured into signing a contract in the days surrounding the 10th. A binding agreement seems attractive now, while you need security, but you’ll come to bitterly regret its restrictions later. Be sure to wear something provocative on Valentine’s Day to whet your lover’s appetite. If given a choice, opt for an intimate dinner instead of a lavish outing. The two of you will want some privacy. Money will be scarce at the end of the month, particularly if you keep indulging in creature comforts. Downsizing your lifestyle will be a valuable exercise in restraint.
The first days of February are perfect for launching a home improvement program. Take this opportunity to create a tranquil retreat. A relaxing boudoir, entertainment room, bathroom, or studio will increase the value of the place. It will also prompt you to spend more time at home. The days surrounding the 10th warn against buying into the worst case scenario. Your inner critic is trying to protect you from taking a risk. Unfortunately, you need to do something entirely out of character if you’re going to move forward. You may experience a temporary financial setback as a result. Still, that’s better than falling victim to fear. Take a test, apply for a job, or move to a new neighbourhood. You’ll have to make a choice between your private and public lives at the end of February. At this juncture, you can’t afford to disappoint an authority figure. Err on the side of professional responsibilities, even if this upsets your family.
Mar 21st – Apr 20th
TAURUS
The opening days of February find you making friends with a lot of creative types. Don’t be surprised if you’re inspired to play music, write some poetry, or make some handcrafts as a result of their influence. Too often, you suppress your artistic impulses in favour of more practical demands. While your dutiful attitude is admirable, it has also caused you a great deal of sadness. You can’t be happy unless you’re making something beautiful. A career opportunity arrives on the 10th, creating some tension between you and a business or romantic partner. Reassure your friend this position won’t undermine your relationship. If you’re single, you may be inspired to steer a friendship into romantic waters on Valentine’s Day. The two of you share so many interests, it’s only natural you fall in love. If you already have a lover, join forces to realise a cherished dream. Together, you will accomplish great things. A fun trip won’t go according to plan at the end of the month; be as flexible as possible.
GEMINI
May 22nd – Jun 21st
You’ll make a big splash at the beginning of February, provided you dress for success. Take this opportunity to add some attractive pieces to your wardrobe. Go ahead and spend a little more than usual for added impact. Don’t be discouraged if an educational or cultural organisation turns down your application near the 10th. You’ll have a better opportunity to expand your horizons, without the strictures of a stuffy institution. Valentine’s Day lifts your spirits, thanks to an extravagant gift from a lover. It will give you great pleasure to show off this bauble. The final days of the month will get stressful, thanks to a conflict between your personal and public lives. Your family doesn’t understand just how many obligations you have. You can’t just drop them on a whim; people are counting on you. Don’t let a relative lay a heavy guilt trip on you. You don’t deserve it.
CANCER
You’ll be in hot pursuit of romance as February gets started. Don’t let the object of your affection slip through your fingers. If you’re already in a relationship, play the part of an ardent admirer. You’ll get an enthusiastic response from your amour. It might even feel like the two of you are falling in love all over again. The 10th warns against spending beyond your means; pay cash whenever it’s possible. Running up big credit card bills will cause tremendous regret later on. Valentine’s Day will especially lovely this year, ending with a passionate bedroom encounter. If you’re single, you could meet someone special through a blind date. Let a friend set you up with a mutual acquaintance. You won’t be sorry. A rejection letter will arrive near the 25th, but don’t despair. This obstacle will force you to take a direction you wouldn’t have otherwise considered. When one door closes, another opens. It’s the unwritten law of the Universe.
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VIRGO
Aug 24th – Sep 23rd
Apr 21st – May 21st
Jun 22nd – Jul 23rd
Jul 24th – Aug 23rd
Take the lead in a business or romantic partnership in the early days of February. You have very definite ideas about how a team project should be executed. Waiting for your partner to take the initiative will just waste valuable time. Fortunately, you have both the experience and tact to make this endeavour successful. Turn a deaf ear to a colleague who tries to undermine your confidence. Valentine’s Day will be one of the most exciting days of the year. A passionate declaration of love marks a turning point in your relationship. Don’t let a close friend deter you from making a personal transformation at the end of the month. You need to make a change, even if it’s inconvenient for the people you love. Launch a fitness regimen, get a makeover, or break a bad habit. A happier, healthier you will emerge as February turns to March. Get ready for your close up!
Nov 23rd – Dec 21st
CAPRICORN
Dec 22nd – Jan 20th
February gets underway with several opportunities to travel, write, and study. If you see a class that interests you, sign up immediately. Spots will go fast. You will make several friends among your fellow pupils, at least one of which will play an important part in your romantic life. Resist the urge to change your look around the 10th, or you will regret it. This is not a good time to cut or colour your hair, and plastic surgery is out of the question. Instead of transforming your outward appearance, focus on making internal changes. Stop beating yourself up for a career disappointment that was out of your control. Replace self defeating thoughts with personal affirmations. Your sex appeal will be red hot on Valentine’s Day; you’ll be able to wrap your amour right around your little finger.
LIBRA
AQUARIUS
The beginning of February is perfect for launching a fitness regimen. Swimming, dancing, and skating can keep you trim. You prefer exercise that has an element of artistry to it. You’re not the type who enjoys plodding away on a treadmill for hours on end. Romance and finance do not mix around the 11th. Don’t feel pressured to buy a lover an expensive gift you can’t afford. Valentine’s Day favours a quiet evening with the object of your affection. Prepare a lavish meal for your amour in the comfort of your own home. It will be easier to get intimate in comfortable surroundings. The final days of February bring an embarrassing secret to light. Try not to judge a colleague too harshly. You never know what you would do if the tables were turned. Still, now you know your their true colours, it is best to keep a healthy distance.
Money will be going out as quickly as it comes in throughout early February. There are so many attractive clothes and accessories in stores, you simply won’t be able to resist. The good news is, you’ve never looked better. Finding love will be as easy as crooking your finger in the direction of your intended victim. An authority figure will try to destroy your confidence around the 10th. Turn a deaf ear to their criticisms, or it will be difficult to realise your potential. Valentine’s Day will be a lavish affair, with your amour taking you to a five star restaurant. You’ll also be given a beautiful gift of jewellery or art. If you’re single, you will meet someone special when you’re out and about maybe at a dance club, cinema or theatre. The two of you are deeply attracted to each other, but will have difficulty letting down your defences, especially as February turns to March.
Sep 24th – Oct 23rd
SCORPIO
Oct 24th – Nov 22nd
February gets off to an exciting start, when you enter an exciting competition. Your chances for winning are strong. Even if you don’t take first place, your performance will get favourable attention. It will be gratifying to develop a fan base after working in obscurity for so long. The 10th warns against getting in an argument with a stubborn relative. The two of you have entirely different approaches to life. Trying to convert each other will be an exercise in futility. You either have to agree to disagree or cut ties altogether. Valentine’s Day offers a welcome change to let off steam. Your amour will send you a sexy message that makes your pulse pound. If you’re single, you will meet someone special in a classroom, book club, or discussion group. Resist the urge to back out of a social engagement at the end of the month. Friendship takes precedence over romance as February turns to March.
February 2013 – MY Industry Newspaper
Jan 21st – Feb 19th
PISCES
Feb 20th – Mar 20th
You’ll be a lot more aggressive in the early days of February. You’re tired of letting rivals overshadow you. Take this opportunity to enter a contest, audition for a show, or go on a job interview. The powers that be will be impressed by your enthusiasm and initiative. Don’t let your inner critic deter you from applying to schools in the days surrounding the 10th. It’s time to develop your raw talent. Valentine’s Day enhances your sex appeal, putting you in the driver’s seat for the entire holiday. Take this opportunity to wrap your lover around your little finger. A beautiful gift, candlelit dinner, spa treatment your wish is their command on this magical day! Resist the pressure to sign a contract on or around the 25th. You can get better terms if you advocate for your interests. It will take a week or two to get what you want, but you will prevail if you refuse to be intimidated.
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Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper. Dear Christina,
‘Independent’ Green Deal regulator is owned by the Big Six Last Friday on the Jeremy Vine show an ex-double glazing commission only salesman was interviewed, revealing some of the dishonest, unethical sales tactics which we all know the largest companies in the industry use. We need in these challenging times publicity like this like a hole in the head! However, leaving aside the very bad advice that he gives for anyone who is considering double glazing, right at the very end one of our members emailed stating the truthful way the large majority of enterprises in this industry operate. High pressure sales tactics are contrary to the Federation’s Commitment to Good Practice which all members subscribe to.
Since the foundation of the Federation in 1991, we have not recorded ONE complaint against a member regarding high pressure sales techniques. Can any other Federation claim that? I recommend that everyone listens to this interview. Does any other Federation have the courage to follow our lead? Anthony Jones FIAM FInstSMM, Chairman, National Federation of Glaziers This is the podcast of the show - the DG bit starts from 1hr 05mins and 32 secs and runs until 1hr 42 mins. http://www.bbc.co.uk/ iplayer/episode/b01pmflw/ Jeremy_Vine_Savile_ scandal_and_MPs_pay/
We want to know your opinion about the industry! Get in touch by emailing christina@glassnews.co.uk We look forward to hearing from you!
Dear Christina,
RECENT STUGA ARTICLE APOLOGY I refer to the letter from Dave Thomas of Haffner GB, concerning the recent Stuga article ‘A British Summer with another British result’. We are sorry that you felt it necessary to print an apology in regard to our recent article. Please be assured that the comment that offended Mr Thomas concerning recommending Stuga products, was based on some feedback we received in the market place. I do find it surprising that Haffner advertise Stuga products quite often but seem to suggest that this doesn’t in some way promote them. Are we to believe that he gives no positive comments to prospective customers when he offers Stuga products? To move on to the claim by Dave Thomas that he only purchases Stuga machines as a trade-in against the sale of his new products, we believe to be incorrect, and given the opportunity, are able to prove it. The spirit and content of our article was intended to be fair and honest and not offend any company including Haffner GB Ltd.
As the clear, established, market leader in sawing and machining centers in the UK market Stuga want to promote the success of our products as often as we can but we wish to do this in a fair and responsible way. Stuga is a wholly British owned company that builds its machines entirely in the UK from British sourced components. The company believes it is an honest and fair supplier working ethically and offering real top class back-up with the staff and structure in place to support this claim and we continue to try to be honest and fair in our editorials. Steve Haines, Director and shareholder Stuga Machinery LimitedJanuary 2013
“The spirit and content of our article was intended to be fair and honest and not offend any company including Haffner GB Ltd.”
The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.
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THE BASMAN
The Thoughts of the Basman
WE MUST STOP
TALKING THE ECONOMY DOWN! As I listen and read the political comment towards the end of January, I am amazed and concerned at how negative the rhetoric is. As we flirt with these minimal falls in output, at less than half of one per-cent, the media in all forms paint pictures of doom and gloom. The last time, in my opinion, the country was in the mire was in 2008. Don’t take my word for it look at the statistics. These minimal figures being used at present are so small in the overall scheme of things that once adjustments have been made we could be looking at a tenth of a percentage point! I am sure that during the annual snow stoppage there were enough snow shovels sold to cover such a minimal figure. It was alarming to see the demise of HMV. However the commentators have said that a failure to modernise and move with the new internet based sales methods will have contributed to their failure.
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That is a prime reason to embrace the opportunities within our industry. The Double Glazing Industry and all of those associated with it have done the hard yards. We have learned from the past failings and taken the appropriate steps to ensure our survival. Yes, we have in some cases, had to bow to the big Super Fabricators, because now far more retail companies buy their products in. These large and in the main well run companies take all of the risks for you. Any well run retail outlet, using their suppliers’ marketing literature and making use of the training they offer, will be in a better position to move forward in these difficult times. You are operating in a buyers’ market. You are a buyer, and as such with the customer being King don’t be afraid to sweat their asset and make it work for you. The large companies are always happy to solve the supply opportunity; it is however based on you (The Customer) and your ability to pay. In current times, being able to receive your goods delivered to where you want in the country, with a seven day turnaround, is testament to how far our industry has come. You can also choose where you wish your price point to be as these Super Fabricators operate across the spectrum. Running in line with these huge suppliers there is a thriving network of smaller trade
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fabricators. These are those who manufacturer for generally their local community fitters and builders. These companies have also moved with the times. They are no longer top heavy with people. The modernisation of order processing and progress in the machinery now available, is aiding their business’s to stay abreast of their customer requirements. Whilst controlling costs. The biggest single concern to all of these fabricators large or small is their cash flow and the customer’s ability to pay them. The smaller company will always offer a more personal service. They know who you are. With the Super Fabricator the first question in the main will be “what is your account number” followed by that well used phrase “your delivery day is”. There is a lack of flexibility, however some companies will accept that for the perceived savings and additional benefits. The Repair and Maintenance sector is continuing to grow. The Locksmith Industry continues to add to the growth in this sector. More of the smaller fabricators look to dabble in repairs. They soon realise that it is much more involved than it appears. Specialist double glazing repair companies are starting to appear and they are well received. The latest offering is repair companies who partner with retail companies and negotiate with them to take away their service obligation. This will be the way forward in the future. First of all however, WE MUST STOP TALKING THE ECONOMY DOWN!
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MARKETING & DESIGN
USEFUL NUMBERS: British Plastics Federation (BPF) Tel: 0207 457 5000
BBSA (British Blind & Shutter Association) Tel: 01449 780444
Door & Hardware Federation (DHF) Tel: 01827 52337
Glass & Glazing Federation (GGF) Tel: 0207 939 9101
British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001
Building Research Establishment (BRE) Tel: 01923 664000
Double Glazing & Conservatory Ombudsman Scheme (DGCOS Tel: 0845 053 8975
GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033
Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700
Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector: 01782 602300 David Appleton, HM Inspector: 0115 971 2800
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Proskills – Head Office Tel: 01235 833 844
UK Green Building Council Tel: 0207 580 0623
Proskills – Glass & Related Industries Neil Robinson: 07917 015 322
Veka Recycling Tel: 01322 38721
Recovinyl (via Axion Consulting) Tel: 0161 355 7618
Waste & Resources Action Programme (WRAP) Tel: 01295 819 900
The Glazing Ombudsman (TGO) Tel: 020 7397 7200
Wood Window Alliance (WWA) Tel: 0844 209 261
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