Glass News june 2018 by Christina Shaw

IG Glass News Jun18 Earpiece AW.indd 1

ONGOING TURMOIL AT GGF

15/05/2018 10:12

GQA QUALIFICATIONS –

Continued on page 4...

Going back further, Nigel Rees departed after a long innings. MD Giles Wilson left in 2016 and also Chris Mayne, MD of GGF subsidiaries FENSA and BFRC. Then Jon Vanstone, CEO of FENSA and the Helix Group, went too, shortly followed by Jane McCallion, that organisation’s Finance Director. Continued on page 5...

Issue 87 | June 2018

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ANOTHER INDUSTRY FIRST!

THE RIGHT PEOPLE READ GLASS NEWS IS !! TH NTH MO

GQA Qualifications is supporting the launch of a new industry initiative which addresses the growing skills shortage, as a part of its wider drive to deliver Quality through Qualifications.

The revolving door at GGF is working overtime, bringing people in only to spit them out again a few months later. This time it’s Shaun McAllister, GGF’s Managing Director for just five months, and this only a month after CEO Phil Pluck’s departure. Before that Alan Burgess departed as President with four months under his belt and Andrew Glover ended his six months on the basis of ‘pressure of time’.

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JUNE 2018

The UK’s Leading Glass & Glazing Newspaper

SORRY, BUT WE CAN’T ALWAYS BRING YOU GOOD NEWS The recent issue with Safestyle UK has prompted me to try and find out where the responsibility lies for Health and Safety for self-employed workers installing windows for a company. Whereas it may be assumed that the self-employed worker is responsible for their own health and safety, that is far from the truth. Now I’m sure that those working with Health and Safety Executive rules on a daily basis are well aware of the regulations but, I have to admit, I wasn’t. A pretty brief search soon produced a paragraph from an HSE document entitled ‘Working alone - Health and safety guidance on the risks of lone working’. This says: “Employers are responsible for the health, safety and welfare at work of all their workers. They also have responsibility for the health and safety of any contractors or self-employed people doing work for them. These responsibilities cannot be transferred to any other person, including those people who work alone.” Although this refers to lone workers, I can find nothing that negates the responsibility even if a two man team is doing the job. Installing of windows is an obvious example and the risks associated without that job in terms of Health and Safety rests with the contractor even if the installers are self- employed. If I had thought clearly, this is logical, as in the case of self-employed trades on a building site. Those workers Health and Safety becomes the responsibility of the main contractor, hence the Site Manager constantly checking that they are working to all the safety regulations.

fatal injuries to workers in construction in 2016/17. This was compared to the annual average for the past five years of 39 deaths. However, if the figures for 2017/18 are confirmed this will show that worker deaths in construction will have risen by 12% between March 2017 and April 2018 and the main cause of death is falling from height. It’s also a sadness that we are reporting, again, on problems at the Glass and Glazing Federation. People come and go from all companies and organisations but, regrettably, when it’s the GGF, a very visible and important organisation within our industry, and it involves those in high profile positions, it is bound to draw attention. We can only speculate on where the problem lies but it does seem strange that the structure involves a board that, allegedly, does not include employed personnel. I really cannot imagine being on a board where there is that disconnect with those paid to do a job for the members. We can only trust that the problems are resolved and that the GGF can get back to being able to concentrate on representing its members and the industry, for the good of all. Regrettably, Glass News will go to press ahead of the Glazing Summit that takes place this week but we hope to bring a report to you in July’s edition. With 400 delegates descending on Solihull the expectation is that everyone will return to their companies better informed and inspired by what the future holds.

May 2018 crossword solution:

CONTENTS 4

Front Page Story

Trade News

Marketing Strategy

Trade News

CONTACT DETAILS

25 Glass 26

Glass News Interview: Pearl Window Systems

Tech Talk

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

31 Hardware

‘TIME OUT’ WINNERS – MAY! Crossword: Veronica Ryder, Bolton

Supply The Demand

Software & IT

Glass News Interview: Solidor

52 Aluminium 54

Women In Industry

Eye Spy: P Saxton, Cardiff

56 Conservatories

Spot The Difference: Mrs K Haith, Surrey

Sudoku: Darren Barraclough, Leeds Congratulations to all our winners! Good Luck in this months Time Out pages!

60 Colour

Glass News Interview: Epwin

Cold Calling

70 Machinery 74

Installer Focus

Trade News

Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

80 Careers 84 Letters

@GlassnewsMag

Christina Shaw

/GlassNews

Time Out!

Find A Supplier

www.glassnews.co.uk | June 2018

Kate Pennington Graphic Design E: kate@glassnews.co.uk

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

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Speaking after the hearing, HSE inspector Stuart Whitesmith said: “This incident could easily have been prevented had the company implemented reasonably practicable precautions.

In July 2017 the HSE reported that there were a record low number of 30

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk

Glass News Interview: Schuberts

64 Windows

I’m sure there will be many shaking their heads and saying to themselves that I’m writing about the obvious. But if the message only gets to one company who were unaware of their responsibilities, it has been worth writing a few words. A £850,000 fine can severely dent your profitability. In this specific case, HPAS Ltd, trading as Safestyle UK, were in breach of Regulation 4(1) of The Work at Height Regulations 2005.

“Such precautions include having effective and enforced safe systems of work, whereby windows are installed internally where possible, or by using suitable access solutions which provide edge protection, and having a formal system in place to ensure works are appropriately supervised.”

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

50 Doors

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27/03/2018 15:40

FRONT COVER STORY

The UK’s Leading Glass & Glazing Newspaper

Mick Clayton

Continued from page 1... In November 2017, The Telegraph newspaper reported on the lack of skills and labour shortages within the construction industry. It provided information from a survey conducted by the Royal Institute of Chartered Surveyors highlighting how the issue had gradually worsened over the last five-years, limiting building activities. The article went on to reference how twothirds of those who responded to the survey believed the skills shortage had overtaken planning and regulations issues as a major concern and was now among the most significant problem facing their industry. As a major part of the construction sector, the Fenestration Industry has also begun to feel the effects of insufficient skills and labour; with the increase in demand from Government to produce more new homes and glazing structures being specified as a favoured choice for commercial buildings - there is a need to address these major challenges.

BUILDING OUR SKILLS IN THE FENESTRATION INDUSTRY WILL FORMALLY BE LAUNCHED ON THE 1ST JUNE GQA Qualifications, the Fenestration and Glazing Industry Awarding Body is backing a new industry campaign - Building Our Skills in the Fenestration Industry. The initiative will be launched to the public – schools, colleges, teachers, parents and other relevant forums and campaign groups from the 1st June and will focus on; a much-needed and long overdue pro-active promotional campaign of the industry, the wide variety of different career paths available to new and young entrants, an awareness of the qualifications which can be achieved to give them learning, life-skills and ultimately career opportunities and financial rewards. Mick Clayton CEO of GQA Qualifications, the lead promoter of the campaign commented: “The quest to recognise and develop skills within the industry has been high on the agenda of GQA for a very long

“Our aim is to invite companies from all aspects of Fenestration to pledge their support and promote the initiative.” time. The industry is increasingly reporting the difficulties it has recruiting new young people, our focus has turned to creating a campaign to address the problem directly. “Working with Inside the Box Marketing, we have developed Building Our Skills in the Fenestration industry campaign - an initiative for the whole industry to join in and support, providing a platform to promote Fenestration with a collective voice and accelerate the process of raising its profile to new entrants as a credible and exciting career choice. “Our aim is to invite companies from all aspects of Fenestration to pledge their support and promote the initiative, showcasing the opportunities available to newcomers – and career changers. “A website and promotional material are in development to help launch the initiative and we are asking companies to become active supporters by; wearing the campaign badge on their marketing material, providing interesting video footage, images or case studies of their workforce, installations or manufacturing plants to help us proactively promote the campaign to as wide of an audience as possible. “Encouraging young and new people to join our industry is something we need to do to build a stronger future for Fenestration and it will be critical in ensuring long-term stability. Supporting Building Our Skills in the Fenestration Industry is the first step to achieving this by providing the awareness we need to ensure our industry thrives.” Building Our Skills in the Fenestration Industry will be launched on 1st June, any companies wishing to know more about the campaign should call Stephanie Tague on 07789 344479 or Chris Globe 07429 103925, Inside The Box Marketing.

WHAT THE INDUSTRY IS SAYING

Quotes from early supporters of the campaign:

“What we want to do is create an industry awareness campaign which everybody feels they can support without thinking they are promoting a competitor. This is about the whole industry and we will be encouraging as many companies as possible to get involved.” Justin Ratcliffe, Chief Executive CAB

“We need to start attracting the very best young talent to our industry across every imaginable career path, Edgetech (UK) Limited will offer its support to this initiative wherever we can.” Charlotte Mercer, Head of Marketing Edgetech (UK) Limited

“We are delighted to support this really necessary campaign to attract new blood to our industry.” Tristan Cooke, MD Mila Window and Door Maintenance

“I’ve always tried to share the great experiences I have benefitted from by being a part of the Fenestration Industry, and in doing so, I hope it will inspire others to join us.” Alan Sadler, Managing Director, Profix

“This kind of campaign is long overdue as more and more companies find it difficult to recruit young people into the glass and glazing industry. The GGF is delighted to support the campaign and urges all companies in the industry to get behind it.” Shaun McAllister, MD GGF

“We need to make the Fenestration Industry the career path of choice for people at the outset of their working life.” Sean Hayes, Technical Manager, GQA Qualifications READER ENQUIRY NO: 0618/0004

June 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE CLIMATEC GROUP ARE CELEBRATING THEIR 25TH BIRTHDAY What a difference 25 years make! Back in 1993, in a small factory unit of 3,000ft² in Southend-on-Sea, Essex, Climatec Windows fabricated their first Rehau S706 uPVC window. Fast forward 25 years, add an aluminium facility and introduce a home improvements company and what you have is The Climatec Group. Climatec Windows, Alu-tec UK and Climatec Home Improvements now operate from 11 units totalling 50,000ft² and produce an average of 1400 aluminium and uPVC frames a week. The growth of Alu-tec since its inception in 2012 has prompted the management team to review their business set up, resulting in the re-branding of each company to sit under the umbrella of the Climatec Group. There are new logos for each area of the business as well as a new Climatec Group logo which incorporates all three colours that will now be associated with the individual areas of the business; blue symbolising our uPVC products, the silver our Aluminium products and the purple for our retail business. To coincide with the introduction of these logos, the Climatec Group have launched new websites for each individual company. The Alu-tec and Climatec Windows

CORGI FENESTRATION PROUD TO SPONSOR BUILDING OUR SKILLS

Left to right, Directors Steve Barker and Phil Bates

websites have been designed predominately with trade customers in mind. They are filled with information to help them decide which product, profile and hardware suits their business needs, and offers easy access to brochures and order forms. Climatec’s Director Phil Bates comments “By implementing these changes, we want to show our customers that we are a committed, ever-growing company that will be here for many years to come. We will continue to listen to our customers and provide the products they need to boost their own company sales. We pride ourselves in providing a personalised service and will continue to stand by our philosophy to be ‘more than just a window’.” For more information on the Climatec Group visit www.theclimatecgroup.co.uk. Alternatively visit www.climatec-windows. co.uk for uPVC enquiries or www.alu-tec. co.uk for aluminium enquiries. READER ENQUIRY NO: 0618/0005

ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers 0618/0008

CORGI Fenestration is delighted to announce its sponsorship of the new Building Our Skills initiative from GQA Qualifications. Building Our Skills is a strategic initiative designed to help bridge the widening skills gap which is developing in the fenestration industry. Its primary objective is to encourage new entrants to join the industry, and to develop their skills through qualifications and training. “CORGI Fenestration is strongly supportive of this initiative from our qualifications partner GQA Qualifications,” commented CORGI Fenestration CEO, Chris Mayne. “We agree with GQA that it is vital for the fenestration industry to make itself an attractive employment option for school leavers and career changers. This starts to address the skills gap in our sector – and also strongly promotes qualifications and ongoing training which we believe is vital.” The Building Our Skills initiative is officially launched on 1st June. Building Our Skills will be a place where young people, and those wishing to change careers can learn about the Fenestration industry and what makes it attractive as a career choice. It will detail: • The workstreams and career pathways available within the industry. • The career progression opportunities within each workstream. • The financial opportunities within each workstream. • How those joining the industry can gain access to qualifications and structured ongoing training programmes. • Job opportunities available to new entrants to the industry. • How new entrants can undertake personal and professional development over the life-span of their career in the industry. The campaign will demonstrate to parents, potential new young employees and career changers how the fenestration industry has a modern and innovative outlook, is highly

Look at those Window Widgets!

technical and offers opportunities for all skill levels. If your business would like to get involved with Building Our Skills please contact, Mick Clayton CEO of GQA Qualifications - mick@gqaqualifications.com or visit: www.buildingourskills.co.uk. For further information about the new CORGI Fenestration Installer Scheme visit: www.corgifenestration.co.uk/trade/ installer-service/ tel: 0800 246 1729 or email: enquiries@corgifenestration.co.uk. READER ENQUIRY NO: 0618/0006

Continued from page 1... Losing a few people may be careless but this number represents something much more serious. How many have jumped and how many were pushed? It is thought that substantial pay-offs have been handed out and that alone may raise some eyebrows. Is it not time that the members took back control of the Glass and Glazing Federation and restored it to a true Trade Association, run for the benefit of its members? While it is appreciated that the commercial activities of the Helix Group benefits the GGF membership by keeping subscriptions down, a trade association is surely not all about cash generation. Some say there is a disconnect between the board members and those employed by the Federation. Whatever the problem it needs to be rectified as the industry needs a robust GGF to represent its interests. Glass News would welcome comment from the industry and the membership of the Glass and Glazing Federation. Please email chris@glassnews.co.uk. READER ENQUIRY NO: 0618/0007

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www.glassnews.co.uk | June 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

BROUHA SHORTLISTED FOR PRCA DARE AWARDS ALLAN BROTHERS OPENS ITS DOORS TO INSTALLERS Specialist window, door and glazing industry marketing agency, Brouha Marketing, is pleased to announce its shortlisted position in the 2018 PRCA DARE Awards.

Being held at the company’s Berwick upon Tweed factory on Thursday 21 and Friday 22 June, they are being staged to give stockists and installers an insight into both the craftsmanship which goes into the products, and the expertise and support available to help customers sell them.

“The PRCA (Public Relations and Communications Association) DARE Awards were established to identify the very best communications and PR professionals throughout the UK, so we’re delighted to have made it to the shortlist,” says Fiona Lund at Brouha.

Factory tours will be taking place on both days, and the brand new extended Allan Brothers showroom will be open with the company’s complete timber window and door range on display, alongside aluminium, PVC-U and composite products from fellow Inwido Group company CWG Choices.

“We’ve been shortlisted in the ‘Small Consultancy of the Year’ category in the South West and Wales area and claim our place in the finals among some big consumer and B2B brands.

There will even be a dedicated timber window and door installation area where installers can get hands on with the products and see for themselves just how easy they are to fit.

“We’ve got a slightly different way of working at Brouha, with each of our five-strong team being entirely client, rather than role-focused. This means all elements of our clients’ accounts are managed by the same person to simplify day to day contact and ensure we build strong relationships that last. We become a true extension of our customers’ businesses to give them the very best combination of in-house and outsourced marketing communications programmes.

Sales Director Wolfgang Gorner is keen for visitors to make the trip to Berwick so that they can get a sense of the enthusiasm and warmth which characterises the whole company and which makes doing business with Allan Brothers such a pleasure. He says: “We’re incredibly proud of the windows and doors we produce here, but also of the amazing customer service we provide and the helpful advice which is always on offer. I’m sure that will come across to visitors and they’ll be inspired to add our timber range to their portfolio – as well as having a great day out.”

“Our place in these prestigious finals is also underpinned by our focus on putting customers first and achieving real results. It’s great to be recognised by our peers for doing things differently and we’re looking forward to the awards night in June to celebrate the achievement.” For more information on Brouha Marketing visit www.brouhamarketing. com or follow @brouhamarketing READER ENQUIRY NO: 0618/0009

Allan Brothers’ Summer Open Days could be the perfect opportunity for anyone who thinks they might like to get involved in the timber window and door market to go along and see what it’s all about.

OAKLAND GLASS INVESTS TO STAY AHEAD OF MARKET DEMANDS Oakland Glass, the quality insulated glass unit supplier with a focus on service, has recently completed a £3m investment programme to ensure its customers have everything they need to stay ahead of market demands. Tina Moorhouse, Managing Director of Oakland Glass, explains: “We work with all sorts of customers across all sorts of sectors but they all have something in common – they’re focussed on quality above all else. As the high-end market continues to show growth, we wanted to ensure our customers were getting everything they need and more from us as their sealed unit supplier. “We have invested £3m over the last 3 years in all parts of the business – we’ve extended our manufacturing facility by another 9,500sq ft taking us to a total premises size of 45,000sq ft, we’ve added new vehicles including a 7.5 tonne lorry and long wheel based van in the last 12 months, we’ve reduced waste in the factory, upgraded and added machinery including a new cutting line, and invested in people. We now have five production lines running every day, but can double up if we ever need to, so have built in capacity for future growth too. “We partner with a certain kind of customer because we want to work with like minded people that also want to raise standards in the industry and offer the very best products with the very best service. With our latest round of investment now complete, we’re in a strong position to give existing and new customers what they need to get ahead in the current market place.” For more information visit www.oaklandglass.co.uk or call 01924 463198.

The Open Days will run from 10am until late and live music, a bar and a hog roast will all be laid on, as well as bonus tours of the local RNLI station, in recognition of the fact that members of the Allan Brothers production team are part of the lifeboat crew. Installers can register in advance by calling: 01289 334600 or emailing: enquiries@ allanbrothers.co.uk. READER ENQUIRY NO: 0618/0010

READER ENQUIRY NO: 0618/0011

Pennine Home Improvements Team

PENNINE STEAL FIFTH CONSERVATORY OUTLET OPEN The Conservatory Outlet Network was brought together once again for its annual Golf Open, this year hosted at Mottram Hall, Cheshire, on the 9th of May. Nine teams of employees from within the Conservatory Outlet Network of installers arrived for tee off in glorious sunshine ready to take on this year’s battle for the infamous open trophy. After a dramatic change in weather, and what turned out to be a very wet afternoon, Conservatory Outlet Group member Pennine Home Improvements was announced as the 2018 Winning team, and were congratulated over a 3 Course meal, and a beverage or two. The ‘Outlet Open’ has been a fixture of the fabricator’s event calendar for five consecutive years, in which time Visual Conservatories and 5 Star Windows & Conservatories have also emerged victorious and had their name etched on the trophy. Competitors also took on the ‘Nearest the Pin’ and ‘Longest Drive’ challenges at the 3rd and 18th fairways, with congratulations going to Martin Robson, and Neil Miller, also from Pennine Home Improvements, seeing the team of four salesmen from the North-East take home all of the tournament’s prize offerings. Conservatory Outlet Managing Director, Michael Giscombe said: ‘The Open has become a staple annual event in the CO Network diary. It provides us with the opportunity to invite and thank employees from all departments of the retail network including installation staff, surveyors, office staff and other valued individuals for their contributions to the Network’s success. We’re delighted to see the team from Pennine take home the prizes this year as they have had direct influence on a number of recent record months.’ READER ENQUIRY NO: 0618/0012

June 2018 | www.glassnews.co.uk

MARKETING STRATEGY

The UK’s Leading Glass & Glazing Newspaper

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www.glassnews.co.uk | June 2018

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TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

VEKA NAMES BAERLOCHER ‘SUPPLIER OF THE YEAR’ Baerlocher UK Ltd has secured the top accolade in VEKA Group’s third annual Supplier of the Year awards.

“Key suppliers are provided with a monthly ‘vendor rating report’ which outlines how we have judged their performance. They are graded on quantitative data such as number of non-conformances and ‘on time in full’ deliveries, but also on qualitative data such as customer service, flexibility and timely responses to queries.

The company came top in the ‘Raw Materials’ category, as well as being overall winner. VEKA Group is committed to quality in every aspect of product and service, and the team are proud to celebrate suppliers that go above and beyond in providing the materials needed for VEKA and Halo’s industry-leading PVC-U profile systems.

“This means we can keep a close eye on the supply chain, allowing us to continue providing the best possible customer experience. Suppliers must achieve or exceed a benchmark score each month (without fail!) in order to remain on our approved suppliers list.

Other category winners this year included; Chick Plastics for ‘Ancillaries’ for the second year running, and BOAL UK Ltd for ‘Technical In-House Design’.

“This data also enables us to offer welldeserved praise where it’s due, and these awards give us chance to acknowledge the hard work of our top suppliers.

‘Supplier of the Year’ Baerlocher specialises in manufacturing PVC additive mixtures using Calcium-based PVC stabiliser technology. The company supplies VEKA Group with a specially formulated stabiliser/lubricant, which ensures that VEKA and Halo profiles benefit from excellent processing, heat stability, weatherability, impact resistance, colour, colour fastness and plate-out properties. It also helps ensure the UV resistance that high quality VEKA Group products are known for.

Baerlocher Account Manager Caroline McWaters commented: “We are honoured and delighted to receive the prestigious VEKA Group Supplier of the Year Award and to be recognised as a particularly reliable and trustworthy partner, especially as it reflects our company values which are characterised by respect, integrity and excellence. We are looking forward to continuing to support VEKA in mastering the challenges they face in the market and working in partnership with them to ensure the highest quality of their products.”

From inception, to perfection

VEKA Group’s Purchasing Manager Nicola Woods said: “A huge amount of work goes into maintaining VEKA Group’s position as the country’s leading supplier of PVC-U profile. We know that we are only as good as each single item we send out, and our customers deserve to be consistently delighted with the quality of our products. This is why we are so stringent in the selection of our suppliers. Each one must meet a host of requirements and undergo constant monitoring to ensure these standards don’t drop.

“Congratulations to the team at Baerlocher UK; winning this award is a testament to all your hard work over the year. It’s certainly not easy to achieve and shows the commitment to quality you continue to demonstrate.” Tel: 01282 716611 www.vekauk.com

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TRADE NEWS

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EBBEN & YORKE FUEL UP WITH

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With a 10-year background in selling, marketing and installing wood burning stoves, Ebben & Yorke aren’t your typical The Residence Collection registered installer, nor was the journey that took them there.

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With two showrooms, it’s the Sutton Coldfield operation that carries The Residence Collection for Ebben & Yorke, alongside a wide range of impressive wood burning stoves. But it was a desire by their directors, Alex and Kate Stewart, to replace the existing windows on their home in Lichfield, which falls within a conservation area, that started the journey off. Once Alex and Kate had seen the product samples and powerful branded materials, in their eyes it looked no different to the premium wood burning stove market in terms of target audience and so several months later they became a registered

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installer for The Residence Collection. Existing customers have shown considerable interest and the first few orders have already started to come through with plans to add a second showroom in Solihull. Alex and Kate Stewart, codirectors of Ebben & Yorke commented: ‘The Residence Collection has fitted perfectly within our showroom and appeals to our customer base of discerning homeowners. The overall support programme including the marketing has been first class and we’ve already made a strong start in terms of sales.’ Katie Atkinson, area sales manager for The Residence Collection added: ‘Ebben & Yorke have proven that it’s not just typical installer companies that can succeed with The Residence Collection. We’re moving away from a typical white squares market to one where premium and super-premium

windows and doors are cherished by manufacturers, installers and home owners.’ For information on Ebben & York please visit www. ebbenandyorke.co.uk. For further information for both retail and trade partner enquiries please visit www.residencecollection. co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0618/0022

EVERGLADE WINDOWS SET TO HELP CUSTOMERS ADAPT TO CHALLENGING MARKET AT 2018 CONFERENCE “There aren’t many events where you would find the latest industry insight, real business support, dispute management advice, new product launches and a talk about the rise of the robots,” says Jay Patel, Sales & Marketing Director at Everglade Windows. “But, we like to do things a little differently here.” The Everglade Trade Customer Conference is back for its 12th consecutive year, and London’s No.1 fabricator has arranged a jam-packed speaker line-up to help

customers get ahead and adapt to an increasingly challenging market. The Delivering Certainty conference will be held at Everglade Windows’ West London HQ on Thursday 5 July 2018. Jay continues: “As usual, we’ll be kicking things off with lunch, before we hear from our expert speakers in their presentations. We’ll also be launching some exciting new products and tools to help customers get even more from Everglade. “Among the expert line-up, we have leading corporate lawyers, Carter

Bond talking about the Consumer Rights Act. Executive Chairman of Certass and Trustmark Director Jon Vanstone will be giving us the low-down on Government policy and construction industry best practice. Technology experts QuantiQ will be looking to the future and how new developments will shape future buying habits. “After that, our Expert Marketplace will be back in our showroom, and we’ll finish the afternoon with Everglade’s usual legendary hospitality. “Last year’s conference was our best yet and we can’t wait to welcome back our conference regulars and welcome some new faces to join what promises to be another extraordinary event!” Tel: 020 8998 8775 www.evergladetrade.co.uk READER ENQUIRY NO: 0618/0023

04.05.18 13:22

June 2018 | www.glassnews.co.uk

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1979 - 2018

the

1990s

emplas Building for the future on the strength of our past CELEBRATING 40 YEARS IN BUSINESS

K U e h t n i e d a m % 0 d e 0 n 1 w o y l i m a f % 0 0 1 Attitudes and window technology have been transformed in the last 40 years. Our founding commitment to product and service innovation, however, remains as strong as ever.

Call us on 01933 685744 visit www.emplas.co.uk Emplas Windows www.glassnews.co.uk | June 2018

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EVERYTHING’S GOING ANTHRACITE GREY There is an undeniable trend within the New Build and Home Improvement market from white towards colour, particularly when choosing replacement windows, doors and roofline products. Window manufacturers have seen double figure growth in colour over the last couple of years and grey is rapidly becoming the new white. At Freefoam we are seeing these market forces converting into sales and have seen a significant increase in orders for Anthracite Grey fascia, soffit, guttering during the last year. The Freefoam Anthracite Grey range gives installation companies the opportunity to enter a growing market and develop new business opportunities.

ROOFLINE RANGE Whilst roofline has sometimes been an afterthought, out of sight, out of mind, the

introduction of colour has raised it’s profile making it an external feature that can be personalised to give a property a completely new look – grey being one of the most popular choices. The Freefoam Anthracite Grey roofline is produced to RAL No. 7017, an exact match to many window and door manufacturers allowing the creation of a completely coordinated refurbishment. The fascia range includes a comprehensive choice with both 10mm and 18mm Square Leg fascia from 175mm right up to 605mm and soffit options in both solid 10mm General Purpose Board, Vented and Double Vented options and 300mm Hollow Soffit. To create that final finishing touch grey finials are also available to fit at the apex of a roof.

ANTHRACITE GREY FIXINGS All fitters know that matching fixings are an essential part of any colour installation to create a fully coordinated professional finish. Freefoam have created the ideal solution in the form of Plastops, a range of colour matched plastic-headed pins and nails that blend into the fascia. Produced from A4 marine grade stainless steel to eliminate the risk of rust and discolouration, designed for high shock absorption to ensure the tops remain in place during fixing and ring-shanked for increased grip when installed. Both Pins and Nails are available in Anthracite Grey.

ANTHRACITE GREY GUTTERING

COLOUR STABILITY BUILT IN

The final element, and sometimes the most visible, is the guttering. Consumers want a system that will manage water flow but will also blend in and remain unobtrusive. Offering grey guttering to homeowners gives installers a product that meets these criteria exactly. Freefoam Anthracite Grey guttering is available in 52mm and 77mm deep Round Rainwater Systems, again in Ral No. 7016. Produced with the full range of matching fittings including Union Brackets, Running Outlets and Hoppers, and manufactured using co-extruded PVC-U, the Freefoam Freeflow range offers a fully coordinated matching long lasting, leak free, no fade, low maintenance solution all with a ten year guarantee.

Freefoam know that installers and homeowners want to feel confident that colour products will stand the test of time and still look good in years to come. Freefoam have been at the forefront of the colour revolution for many years. using it’s own patented ColormaxTM technology to produce roofline products with built in colourfastness, colour stability, and reliable colour matching, all with a ten-year guarantee.

“The fascia range includes a comprehensive choice with both 10mm and 18mm Square Leg fascia from 175mm right up to 605mm and soffit options in both solid 10mm General Purpose Board, Vented and Double Vented options and 300mm Hollow Soffit.”

MARKET OPPORTUNITIES Colin St John, Commercial Director explained what colour means to installers. “We’ve seen a steady upward trend for colour in recent years but its Anthracite Grey that is really storming ahead. Housing developers were the early adopters using grey on apartments and new homes to give a contemporary new look. We’re now seeing the momentum building in the retrofit market which is an exciting opportunity for our customers and have in place a fantastic range to meet these demands and help installers win this business. The grey phenomenon is here to stay.” All products are listed online at www.freefoam.com

READER ENQUIRY NO: 0618/0025

June 2018 | www.glassnews.co.uk

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EMPLAS ACQUIRES LEADING IGU BUSINESS

1ST CHOICE FRAMES CELEBRATE 10 YEAR PARTNERSHIP WITH SELECTA SYSTEMS June 2018 sees Blackburn based window and door fabricator and installer 1st Choice Frames Ltd celebrate their 10 year partnership with the award winning PVCu window and door profile systems house, Selecta Systems. Andy Bingham, Owner / Director, of 1st Choice Frames has over 30 years of experience within the industry, originally starting out working for local window and door manufacturing companies, before deciding to use his experience and knowledge to his advantage. In May 2006, 1st Choice Frames was born with the focus of providing the local area with first class windows and doors, backed up by a friendly and quality service. Andy comments, “Business started very well and progressed nicely. However, we soon realised that our window and door profile system and supplier didn’t fit in with our business model and required standard, so therefore looked at other system houses and profiles. We were impressed by Selecta and the fabricator and fitter friendliness of their Advance 70 System, as it ticked all the boxes.” 1st Choice Frames soon outgrew their premises and moved in to a unit double the size of their original factory in 2010, to cope with the business growth. Andy continues, “We needed to relocate as we had outgrown our original premises. Selecta assisted with the move, designing the shop floor layout, fitting airlines and configuration of our machinery. Their assistance was invaluable and working in partnership with Selecta has enabled

Emplas has acquired leading insulated glazed unit and glass processing business, Padiham Glass. 1st Choice Frames to grow year on year. With Selecta only being a phone call away they will often go above and beyond to assist with any requirements, ranging from marketing to one off colours, through to technical support and help with machinery breakdowns. Following the relocation, we also expanded.” 1st Choice Frames have a team of fitters and vehicles, carrying out installations and deliveries to their surrounding area. Their showroom, has recently been kitted out with new Advance 70 windows, bi-folding doors and composite doors. Over the last 10 years both 1st Choice Frames and Selecta Systems have evolved together and built up a relationship based on trust and understanding, which not only benefits both businesses, but also customers. 1st Choice Frames Ltd Tel: 01254 693681 www.1stchoiceframes.com Selecta Systems Ltd Tel: 0121 325 2100 www.selectasystems.com READER ENQUIRY NO: 0618/0028

NEW TEXTING INITIATIVE FROM THE WINDOW COMPANY (CONTRACTS) The Window Company (Contracts) has introduced a new texting reminder service to ensure residents don’t miss out on important appointments scheduled during their window or door replacement programme. The award winning social housing specialist, working on projects across London and the South East, phones and then sends out letters to residents to confirm when they can expect their new windows and doors to be fitted but, up until now, has only phoned to arrange appointments for surveys and snagging repairs. Analysis has shown that these are the appointments which are most likely to be missed so The Window Company (Contracts) is now sending out a text

reminder to residents 48-hours beforehand so that they can either make sure they are at home or call back to rearrange a more convenient time. Katie Thornton, Director of Compliance and Administration, says: “Residents like the reminders being sent direct to their phones, and 48-hours gives them enough notice to arrange to be in. It also of course makes us more efficient because

we have fewer missed appointments to manage.” The Window Company (Contracts) has set up the service using its bespoke customer database and has configured the system so that a text is sent automatically to the resident’s chosen mobile number when either a survey appointment confirmed or snag appointment confirmed box has been ticked. This is just the latest customer service initiative from the specialist commercial installer designed to ensure that it delivers record resident satisfaction scores to clients. Tel: 01245 268120 www.thewinco.co.uk READER ENQUIRY NO: 0618/0029

Padiham Glass supplies an extensive range of glass and IGU’s from from its 45,000 sq ft Lancashire manufacturing facility. With immediate effect it becomes part of the Emplas Group of businesses, purchased by the fabricator to guarantee the integrity of its IGU supply chain. Ryan Johnson, Managing Director, Emplas, said that the agreement would allow Emplas to deliver a better service and higher levels of product quality to its installer base, but ultimately keeping a firmer grasp on Emplas’ supply chain going forward. “With significant changes in the glass sector and continued consolidation in the IGU supply chain we have taken the strategic decision to acquire Padiham Glass. This will give Emplas greater control of our IGU supply”, he said. Johnson continued: “Padiham Glass has a state-of-the-art manufacturing facility and great reputation in its own right, while we have an established track record of sustainable investment. “Our purchase of Padiham Glass means that we will be able to not only guarantee the integrity of our own supply chain but also that of its’ existing customers.” It means that all glazed units supplied by Emplas move to Saint-Gobain’s Planitherm range with immediate effect. Manufacturing more than 10,000 IGU’s a week, pre-existing supply agreements between Padiham Glass and its existing customer base remain unaffected by the acquisition.

Padiham Glass will also continue to be run by its existing management team as led by its Managing Director and Sales Directors Anthony and Wes Clarkson. “This sets a standard and guarantees our supply chain but also that of Padiham’s existing customer base”, continued Johnson. “Emplas is a family run and owned business. We don’t answer to venture capitalists or banks, which allows us to invest and deliver growth through improved product quality and service. “Our decision to secure and invest in our own IGU supply chain will also directly benefit those installers and fabricators who already buy from Padiham Glass as the business now has a far stronger financial infrastructure and will benefit from being part of the larger Emplas group of businesses.” In addition to energy efficient IGU manufacture Padiham also offers fire rated IGUs and an extensive range of painted glass, while it has its own toughening, heat soaking and laminate cutting lines. Wes Clarkson, Sales Director, Padiham Glass, said: “Emplas has a fantastic reputation for quality, customer service, support and innovation within the glazing industry. “Most importantly, however, Emplas is a family-owned and run business and shares our values and vision for long-term investment and growth.” For more information on Emplas visit www.emplas.co.uk, email info@emplas. co.uk or call 01933 674880. For more on Padiham visit www.padihamglass.co.uk. READER ENQUIRY NO: 0618/0030

June 2018 | www.glassnews.co.uk

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BOINGBOING GROUP HAVE A SPRING IN THEIR STEP West Midlands’ based Boing Boing Group are preparing for further growth in the remainder of 2018, as they consolidate the group and extend their range of trade products and services. Led by industry stalwart Gary Morton and his management team, the group took Central RPL two years ago and set about turning it into one of the UK’s leading PVC-U trade

fabricators. Following significant investment, a system switch and a sharp focus on customer service, they’re already well on the way to that goal. Further additions to the group – Central ASL and Central Inspired – follow the same theme. Central ASL was launched in 2017 to provide aluminium doors and windows to customers, allowing them to take advantage of new

Eurocell – the UK’s leading manufacturer, distributor and recycler of PVC-U window, door, conservatory and roofline products – is bringing a touch of the American East Coast to these shores with the launch of Coastline, a New England-style lightweight composite cladding range. Made from an innovative patent-pending composite material, Coastline can transform the appearance of a property and add up to 10-years of guaranteed weatherproof performance thanks to its unique composite formulation: it offers minimal contraction and expansion whatever the weather conditions, come frost, rain or shine. Furthermore, it doesn’t just protect and preserve the fabric of the building – it does it in true style, with a range of six attractive New England colours: Anthracite Grey, Moondust Grey, Pigeon Blue, Oyster White, Soft Green and Taupe. A contemporary matt, embossed woodgrain finish adds to the authentic timber facade effect.

Unlike timber, Coastline is virtually maintenance-free, will not rot or warp and is pest and insect resistant. Its specially developed colour-coordinated and full powder-coated aluminium trims and end closers means installation is both quick and easy, with no wet trades or adhesives needed. Suitable for buildings up to 18m tall, it is BBA certified and fire tested in the UK by Exova Warringtonfire to conform to BS EN 13501 (Fire Classification for Construction Products). Quick and simple to install, Coastline employs a simple interlocking mechanism that fixes to standard timber battens, with no membranes required, while co-ordinating aluminium trims and end closers, combined with silicone sealants in complementary colours; create the perfect finish in every installation. As the next generation of cladding, Coastline is both maintenance-free and less harmful to the environment than alternative cladding systems as it contains no organic material. This means it will won’t absorb

market opportunities. Soon to be launched Central Inspired builds on the group’s relationship with industry colour specialists Kolorseal, to provide a marketing-backed, end-toend coloured frame service. Group CEO Gary Morton comments: “Despite the growth of high-end PVC-U and aluminium, there’s still a lack of confidence in the window and door market; just look at the problems some of the majors are facing. However we’ve worked hard as a group to energise our business so that in a challenging market we’ve continued to grow. “We’ve done it through focusing solely on our customers – what they want and need, what problems they face and – most importantly – how we can help them. A big part of this is our investment in

EUROCELL LAUNCHES NEW ENGLAND-STYLE LIGHTWEIGHT COMPOSITE CLADDING moisture, never rot, nor attract insects that could damage its fabric. Unlike cement boards, Coastline is lightweight, fade-resistant, 100% recyclable and will not release harmful silica dust when cut to length. Paint and preservative treatments contain volatile chemicals that are potentially environmentally harmful; yet Coastline will never need them – all it takes to bring it back to its best is the occasional clean with a garden hose. And with issues around the supply of traditional materials such as bricks ongoing, building designers and contractors are increasingly seeking alternatives that are widely available in the UK and not reliant on imports. Coastline fits the bill perfectly. “The growing interest in New England-style cladding means the time is right for Coastline. It delivers a contemporary aesthetic but its beauty is more than skin deep. Our new composite material ensures that the cladding will look as good in 10 years as it does at the time of installation, no matter how harsh the environmental conditions. For the contractor, it’s lightweight and the complementary aluminium fixing system makes the job far easier than handling heavier fibre-cement based boards, saving both time and money”, says Chris Coxon, Eurocell Head of Marketing. For more information about Eurocell, call 0800 988 3049 or visit eurocell.co.uk. READER ENQUIRY NO: 0618/0033

making sure we have the right people in the business, who concentrate on looking after our customers now and in the future. “We’ve also changed and expanded our product range, identifying and manufacturing products for our customers rather than trying to find customers for our products. At Central RPL we switched to Profile 22’s Optima range, allowing us to offer in-demand

products such as the industry-leading Optima Flush casement. We launched Central ASL so that customers could access the growing and lucrative aluminium market, and we’re about to launch our new colour service Central Inspired, through which customers can order fully finished coloured frames, in an exclusive range of colours, with short lead times.”

Gary concludes: “In a changing market installers have to adapt, and fabricators have to adapt with them. Change happens fast and you need a strong product offering backed by experienced people whose only concern is supporting customers. That’s exactly what we’ve built here at the BoingBoing Group.” READER ENQUIRY NO: 0618/0034

June 2018 | www.glassnews.co.uk

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ROSEVIEW MAKES 100TH APPOINTMENT AFTER MILESTONE YEAR Sash window specialists Roseview have kicked off the year with another important milestone.

sash window innovator, producing the world’s first uPVC sash window product

in 1985, and the launching the acclaimed Rose Collection in 2013.

Having already celebrated forty years in business last year, and made a landmark Fensterbau debut in March, the long-standing Olney firm is now marking the appointment of its 100th employee.

Rapid growth, particularly since the mid-2000s, has brought with it a significant jump in employee numbers, culminating in its 100th appointment earlier this year. In 2017, the firm produced 25,000 sash windows, and topped £9m turnover, up from £8.4m in 2016, which was itself a record-breaking year.

Beginning life as a humble local fabricator-installer in the 1970s, Roseview quickly rose to become a

Sales Director Richard Burrells comments: “Appointing employee

number 100 is a perfect opportunity for us to stop and pay tribute to the amazing people who’ve worked for us over the last forty years.

bunch of people, and I know I speak for all the senior team here at Roseview when I say it’s a privilege to work alongside them.

“Without the hard work, expertise and dedication of literally hundreds of staff members, we wouldn’t be half the company we are today, and uPVC sash windows may never have got off the ground.

“With 100 talented sash window experts behind us, it’s safe to say we’re extremely optimistic about the future.”

“You’d struggle to find a nicer, more dedicated

LOW CARBON HOMES SEALED

ISO-CHEMIE’s expanding foam sealing tape has been specified for a low carbon housing project, which incorporates the latest developments in sustainable building technologies.

More than 240 properties at Little Kelham on Kelham Island, on the banks of the River Don in Sheffield, feature ISO BLOCO ONE tape, which provides a high performance airtight, acoustic and thermal seal for hundreds of new doors and windows. Developed by sustainable urban developer, Citu, in collaboration with Historic England as part of a city regeneration project, the houses have been built combining Scandinavian design and renewable construction materials to lower the carbon footprint of the occupants.

Sustainability is a key driver of the scheme, so self-adhesive foam tape has been used to seal the expansion joints and gaps around the window and door frames. This will significantly help to achieve a Passivhaus target of <0.69 m³/hour/m² measured at 50 Pascals airtight seal per completed building – a good standard for the construction industry is anything between 3-5 m³/hour/m². The external seal area provides weather resistance and breathability with a minimum resistance of 1000 Pascals (hurricane forces). The intermediate seal area provides extra thermal and acoustic properties, with a U-value upwards of 0.8, while the tape installation itself gives less than 0.01 m³ air loss when tested at 1,000 Pascals air pressure difference.

For more information visit www.roseview.co.uk or call 01234 712657. READER ENQUIRY NO: 0618/0036

Kelham Island features in the top 10 hippest places to live in the UK, and Little Kelham is right in the heart of it, said Mark Fox, operations manager at Citu. He added: “ISO-BLOCO ONE is an excellent product, meeting the requirements for an easy-toinstall, cost effective and extremely reliable sustainable sealing solution.” Andy Swift, ISO-CHEMIE’s national sales manager, said: “Developers like Citu are looking at new ways to deliver low carbon homes, which use sustainable technologies. Our sealant tape technologies support this approach. Involvement in this and other ground-breaking projects reinforces our strong environmental credentials and showcases the long term airtight, acoustic and thermal benefits of sealing tapes.”

ISO-CHEMIE’s ISO BLOCO ONE tape is sealing windows and doors on a Citu development in Sheffield

More at: www.iso-chemie.eu/en-GB/home/. READER ENQUIRY NO: 0618/0037

MIGHTON CELEBRATES 35 YEARS 2018 marks a milestone in the history of Mighton Products. Founded in 1983 and led by Chairman Mike Derham, the window and door hardware specialist has come from humble beginnings and seen some incredible highlights during the past 35 years.

for our professional joiners, such as the Mighton X-Cut and Scribe-It machines. Additionally, through a solid partnership with Netherlands-based paint specialists Anker Stuey Verven BV, we have developed

Beginning his career as a joiner himself, predominantly refurbishing and producing timber sash windows, Mike quickly became aware of how poor the quality of hardware seemed to be in the industry. With an aim to right the wrongs Mighton Products was born, and as Mike explains, continues to evolve and build on its strengths: “Throughout our 35-year history, Mighton has always remained committed to continual investment into research and development and the company’s growth. Our product ranges have diversified greatly over the years and following significant investments we have expanded in to new areas, including workshop machinery

Mike Derham

and brought the Mighton Anker Stuy paints and stains range to the UK market, which has, so far, received glowing reviews. “Growth is not only evident in our products, but our people and premises too. The steadily growing Mighton team is made up of many long-standing employees and we remain as close knit today as when the company first began. Our investment in our team has seen the recent appointments of Marketing Director Jim Herrington, who is helping to take the Mighton brand to the next level through an updated website and new catalogues as the product offering expands, and David Lambert joined the company last year as Warehouse Manager. “David’s appointment came following our significant investment in a new on-site warehouse facility, constructed to support and meet our growing product range and customer demand. Of course, without our loyal customers we wouldn’t be celebrating this milestone, and we are proud to work

Mighton old brochure front cover

alongside such specialists in the joinery industry, some for many years.” www.mightonproducts.com READER ENQUIRY NO: 0618/0038

June 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | June 2018

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N EN CEB CI R BM I RI M N GHAM INGHAM 21 21 - 23- 23 MAY M AY 2 01 29 01 9 The The #1 UK #1event UK event for the for Glass, the Glass, Glazing Glazing and and Installation Installation Industries Industries With With a highly a highly engaged engaged audience, audience, new material new material and technology and technology focuses, focuses, and and moremore opportunities opportunities to connect to connect with your with peers your peers all under all under one roof, one it’s roof, time it’s to time to get that getcompetitive that competitive edge edge with FIT withShow FIT Show 2019. 2019.

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FITSHOWOF 2019 A TRACK RECORD SUCCESS. FIT SHOW 2017 DELIVERED:

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FIT Show is the #1 UK event for the Glass, Glazing and Installation Industries, all under one roof at the NEC, Birmingham. Connect with fabricators, installers, suppliers, manufacturers, merchants, designers, distributors and stockists (to name a few!) It’s the only place to showcase your products and services amongst the best of the best in the glass, glazing and installation industry.

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BOOK YOUR STAND NOW OR PRE-REGISTER TO ATTEND AT fitshow.co.uk KEY SUPPORTERS Call 0845 0945 077 or email info@fitshow.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TAKING BACK CONTROL OF YOUR BUSINESS? Over the course of the last ten years there has been a steady decline year-on-year in the number of PVCu window and door fabricators operating within the UK. Nevertheless, the number of window, door and conservatory installation businesses has increased over the last few years, with a surge in small installation businesses. Selecta Systems Sales Director, Andy Green, analyses the figures to see where opportunities lie and the potential hidden pitfalls. I read with great interest the most recent and excellent Industry Report produced by Insight Data. The figures make thoughtprovoking reading and are certainly in line with what we’ve seen as a profile systems company. However, what is interesting, is that over the last twelve months, we have seen an increase in installers moving in to fabrication, with the clear reasoning being, to ‘take back control’ of their business.

TAKING BACK CONTROL The rationale behind this ‘taking back control’ spate has been clear and concise. Installers have recognised that ‘buying in’ manufactured products removes any control over the fabrication, quality and service provided and any supplier failings significantly affects their installation business. Failure to deliver on time, or poorly and incorrectly fabricated products are the main issues raised, with both causing installation headaches of which they have no control over. These have damaging knock on effects to their installation business, not only their reputation, but also on the efficiency and effectiveness of their operations.

There’s nothing worse for installers than booking in a job, their customer having time off work and then having issues where the product hasn’t arrived or damaged during transit or when there are mechanical and fabrication problems, when fitting on site. The majority of these issues may not be able to be resolved by the installation company, whereas if they were fabricating, they could apply their own corrective actions and also have greater control what goes out the door and when. As for delivery timescales, why wait when you can fabricate? I’m not saying this is the case everywhere for fabrication and installation companies, but there is certainly an increase in installers wanting to be in control of their own destiny, with a number starting to and showing increasing interest in the fabrication of our Advance 70 System of late. Selecta have a strong and successful history of setting up fabricators and fabrication facilities from scratch and assisting in all aspects of the process from layout and floor plan design to full blown training, with your own personal technician making the transition as smooth as possible.

The increase in installation companies represents further opportunities to fabricators, whom may not have considered supplying the trade previously. The prospect of diversifying and expanding your fabrication business to meet installation companies demands is appealing to many, with there now being over 9,000 installers fitting between 1 – 25 windows and doors per week, out of approximately 13,000 installation companies. Provide a quality range of products, backed up with a solid service and support package and this is where there are added business opportunities at your disposal.

SERVICE AND SUPPORT IS KEY Whether you’re a fabricator or installer, our aim at Selecta is to provide a service and support package that suits everyone, from sales to delivery, technical to marketing. We have an extensive range of retail based marketing brochures, literature and sales videos, whilst providing a branding service on all electronic versions for use on your website and social media channels. A series of trade sales and technical information

sheets are available to fabricators to provide product specification and promote the window and door range to trade customers and installers. There is further back up from our four strong team of technical engineers, whom have a wealth of industry fabrication and installation experience, and provide a personal and first-rate technical support service for you and your business. With the Advance 70 System now firmly recognised as one of the leading and most versatile window and door profile systems, whether you are fabricating, installing or both, you can be sure of a quality and comprehensive range of window and door solutions at your disposal. It is vitally important whether you’re a fabricator, installer or both that you have, not only the right window and door profile system, but also the right supplier that can service and support you and you’re business. This I believe is essential in building a successful business partnership. Fabricators and installers are firmly recognising the benefits of working with the fastest growing and award winning PVCu System Houses and a versatile window and door profile system in the Advance 70 System. Make sure you choose the award winning PVCu window and door system supplier that can service and support your business by contacting Selecta on 0121 325 2100, email marketing@selectasystems.com or visit www.selectasystems.com Written by Mark Walker, Marketing Manager, Selecta Systems. READER ENQUIRY NO: 0618/0041

June 2018 | www.glassnews.co.uk

GLASS

The UK’s Leading Glass & Glazing Newspaper

DOORCO OFFERS GLAZING SERVICE TO GIVE CUSTOMERS THE BESPOKE EDGE In response to customer demand, DOORCO has invested in a specialist glazing service to better support customers in the rising popularity of the contemporary composite door. They are now the only composite door supplier in the UK to offer the Inox, Urban or TriSYS glazing cassette systems as a preglazed option to all their Distribution and prepped door customers. “The key driver behind everything we do at DOORCO is our customers,” explains Dan Sullivan, MD at DOORCO. “While the desire for more contemporary composite doors grows, so does the complexity of the components required. Our standard TriSYS cassette, with its unique three-piece frame system, is particularly easy to install – even the most complex of door designs takes minutes -

but unfortunately this product is only available in a traditional, woodgrain finish. As door designs become more modern, customers needed an alternative and the Urban and Inox cassette systems offer a particularly high end, modern, flush finish that creates the ultimate contemporary door.

TAKING THE PAIN AWAY “However, to obtain perfection, these products demand a very strict installation procedure which is time consuming – some of the most complex designs take two to three hours. This is a hard switch for our customers and many were struggling to justify the additional resource in their fastpaced manufacturing processes. DOORCO’s intention is to take the pain away, and to this end, we have set-up a dedicated glazing facility, with specialist equipment run by an expert team. As part of the launch, we’ve also acknowledged that these products weren’t without their early issues, so we have worked with our supplier to develop the most secure contemporary cassette systems, made up of the best components.

The building was originally completed in 1864, re-built in part after the 1984 bombing, with a multitude of remedial works delivered along the way. This created a specific set of challenges in delivery.

manufacture on Cornwall Glass, as David Salisbury Commercial’s appointed IGU manufacturer. “We needed a supply partner that would work closely with us but which manufactured IGU’s to the exacting standards a high degree of quality that we needed”, explained Joe. “We were dealing with some very large volumes of glass, while the glazing window was very narrow so we needed the quality to be there from the outset, in order to guarantee fulfilment.”

Joe Marsh, David Salisbury, Commercial Account Manager, said: “No two rooms which are quite the same so each window and door was bespoke. The other challenge was achieving the right balance from a conservation perspective. The other thing was that until work actually started it was sometimes difficult to expose the reveal and understand the specific requirements of the building.”

Cornwall Glass manufactures IGU’s at three locations throughout the South West including St Austell, Highbridge plus a purpose-built IGU facility at Plymouth. Going into operation at the beginning of 2016 the state-of-the-art manufacturing hub handles 57 different glass types, ranging from 4mm to 19mm specifications, with capacity to manufacture up to 2000 units each day.

This created a unique set of challenges in window fabrication combining requirement for bespoke and exacting manufacture of individually sized windows, alongside the demand for volume generated by a large scale commercial project.

Cornwall Glass supplied almost 1,000 high performing double-glazed units to David Salisbury Commercial over the two-year project period.

This also placed a requirement for a high degree of flexibility plus high capacity

www.glassnews.co.uk | June 2018

“Being able to offer products such as LINKS and Monza II fully glazed with the Inox and Urban cassettes enables us to ensure that the high-end professional finish they need is achieved, creating added value for our customers. It is another example of DOORCO’s drive to be the composite door supplier of choice and to give back the bespoke edge the composite door market deserves.” For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 0618/0042

SAINT-GOBAIN GLASS REACHES 100 MILLION LANDMARK

CORNWALL GLASS SUPPORTS REFURBISHMENT OF ICONIC SEASIDE LANDMARK Cornwall Glass has supplied more than 1000 IGU’s for the specialist refurbishment of Brighton’s iconic Grand Hotel. Working with David Salisbury Commercial, which was appointed by main contractor SEH Commercial, the 18-month project completed at the end of March, involved the to supply more than 450 windows and doors.

“Urban has a combination of thermally broken aluminium and PVC-U, with a flush-fit exterior that sits on 3mm from the door surface. It is available in a woodgrain or smooth finish, in a range of colours including oak stains, full, half and square panels. The aluminium finish is perfectly suited to the non-woodgrain, etched finish of LINKS. Inox is a high-grade stainless-steel cassette system, influenced by European style and available in ten different options. Both these cassettes are complemented by a wide range of decorative glass options made from fused and etched glass.

Tel: 01726 66325 - ww.cornwallglass.co.uk. READER ENQUIRY NO: 0618/0043

The UK’s first offline glass coating line has reached an historic landmark this month. The 80-metre-long magnetron coater at Saint-Gobain Glass‘ manufacturing site at Eggborough has produced 100 million square metres of coated glass; the vast majority of which is energy efficient SGG Planitherm Total+, destined for the UK door and window market. The glass coater became operational in 2004 and now produces up to 10 million sq m of glass each year. The coater produces 10 different coated glass products including solar control, self-cleaning and thermally efficient glass for commercial and residential buildings. Ian Blatherwick, Manufacturing Manager Process, said: “This is a fantastic achievement and demonstrates the production expertise that we’ve built up over the past 14 years. The coater has been constantly maintained and upgraded as we’ve innovated and developed new highperformance coatings to meet the changing demands of the market. We now produce some of the highest performing glasses in the UK today ranging from 3mm to 12mm in thickness and sizes from 2.25m x 3.2m to 6m x 3.2m.”

Offline coatings are added after the basic float (or annealed) glass has been manufactured and cut. They result in a highly durable coating and has the capacity for extensive processability including bending and toughening. The magnetron coater uses a technique known as sputtering to apply dielectric layers of material to the glass under vacuum conditions. This offline process allows a much wider range of formulas to be used, including those with reflective properties needed for solar protection and the most energy efficient forms of Low E glass. The result is a nanoscopically thin layer of coating which gives the glass superior clarity and transparency. Offline coated glass has a much more neutral and transparent appearance. For more information about Saint-Gobain Glass visit http://uk.saint-gobain-buildingglass.com and the twitter account @SG_ GlassExperts. READER ENQUIRY NO: 0618/0044

GLASS NEWS INTERVIEW: PEARL WINDOW SYSTEMS

The UK’s Leading Glass & Glazing Newspaper

PEARL WINDOW SYSTEMS HAVE ALWAYS CONTINUED TO GROW AND INVEST. 2018 IS NO DIFFERENT! MD of Pearl Window Systems, Jeff Walsh, talks to Glass News’ Editor, Chris Champion, about the plans for further investment in 2018 and the company’s continual progress in improving manufacturing processes both for speed and quality. With 2018 upon us it brings up the 20 year Anniversary for Pearl Window Systems, a company that has grown and invested for the future through some of the hardest economic times. That it has become one of the recognised super fabricators of the window industry is testament to the hard work and determination of Managing Director, Jeff Walsh, and his team. It is also interesting to note that the growth to a £12.5 million turnover company over the past 20 years and a projected development of £18 to £20 million with its latest aggressive burst of development which has been production led as opposed to sales led. That may seem strange to say but this is not a company with sales teams running all over the country and sales have been down to Bryn Williams, the long-time New Business Manager, and Jeff himself, with almost 160 years of management experience

have looked at how the automotive industry operates, even to how a vehicle is removed from the line if there is a problem rather than hold up production of others. This is how we handle it at Pearl and we have constant reports coming back from the line to ensure we remain on target throughout each day. That is crucial for our customers as they need their orders on time and in full.”

in the leadership team. The concentration has been on production, headed up by Operations Manager Anthony Holliday, and over time, improving the production to being the closest the industry can get to as an automated line.

“We are committed to procedures at Pearl.” Says Jeff Walsh, “We are constantly looking at how we can improve the flow of production, cutting out double handling and devising a system to prevent that ‘difficult’ job from holding up the line. We

Throughout the talk with Jeff Walsh there are regular ‘pings’ from his mobile ‘phone reporting on the progress on the manufacturing line and, indeed, technology plays a large part in Pearl’s efficiencies. Monitoring of every procedure and reporting back through computer screens and ‘phones is completely normal. Everything is governed by barcoding so that individual orders or even individual frames can be tracked through the factory. Technology will continue to be an important driver for the company and, apart from control through order processing which programmes the cutting centres, the hourly checking on specific products and them moving through the manufacturing process, the tracking of components and the ability to refer back to them in the future, is key. In the case of units produced every member of staff is logged and traceable via their own barcoded number, this allows performance to be tracked, but more importantly allows for complete accountability for the individual who has worked on the customers’ products.

June 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

GLASS NEWS INTERVIEW: PEARL WINDOW SYSTEMS

SMALLER SIZED FABRICATORS

“We are very aware of how small, and indeed, reasonably sized fabricators are inclined to stop manufacturing and buy in frames. In many cases, this is more economic for them. Our new foiled window manufacturing facility will help many smaller fabricators who need more flexibility in their foil offering. We will take the headache away from them, saving them time and money, and allowing them to give their customers a wider choice of foiled products in a more controlled lead time.” Jeff Walsh

“It isn’t always a case of adding more staff or machinery to increase the number of frames manufactured per day.” Comments Jeff. “It’s cutting down on wasted time, improving on flow and spending a lot of time examining what we are doing and identifying improvements. It would be very easy to look at our factory and reckon we’ve got it pretty much right but that would be wrong. If you stand still you go backwards. Our philosophy is to always strive to improve.” In addition to what’s an already impressive manufacturing site, Pearl’s very own foiled window production factory is now open, along side its original facilities. Pearl are now on course to facilitate in the region of 5,000 frames per week. Adding a stand alone bespoke foiled frame production facility gives the company control over the ever growing demand for foiled products, helps lead times for customers and means smaller quantities of profile can be foiled for specific jobs, and in particular colours. With control over foiling, Pearl is confident in its ability to provide a better quality and more consistent product. The entire facility has been carefully set up with machinery defaulted to accommodate a foiled window frame, this is complimented with unique handling equipment to keep our foiled window products off the floor whilst being manufactured.

www.glassnews.co.uk | June 2018

25 FOILED COLOURS AVAILABLE!

With 2018 being a benchmark in Pearl’s history it’s also a significant year of ongoing improvement for Pearl, and for further investment. The opening of next door with an additional 12,500 sq ft of manufacturing space represents a £¾ m investment with £250,000 in extraction and general kit alone. This new manufacturing line has been set up as the most modern and efficient line possible and designed to be inspirational for the Pearl family. Currently a 15 person, handpicked team, are working the new line and will become a way for the workforce to progress within the company structure, being the aspirational place to work. The facility has been developed with an in house training program to enhance employees’ fabrication skills. In recent years fabrication skills have depleted within the industry, this facility will allow the development of the current team of 15 into 40 individuals, who will have been trained to cover every job in the factory. This part of the business will be used to drive quality by training members of staff from the other 3 factories on site. Ultimately the 200 strong workforce will embark on an in house continuous training schedule.

“Our support for our customers both in service and marketing is very important to us. More and more leads are being passed through to our customers as our programme of web and social media promotion keeps growing. We need a growing customer base to satisfy the lead funnel that is being generated.” Jeff Walsh As an additional benefit to the homeowner and installation companies Pearl have now launched its unique extendable warranty scheme. The electronically seamless format allows the homeowner to register an extended warranty for peace of mind for years to come. This is a strong individual sales feature to help customers be confident of converting more leads to sales. We welcome all fabricators to take advantage of the new foil factory. Irrelevant of profile system or colour request, we can meet your needs. Call us to find out how. Tel: 0800 014 2769

ALL PEA STAFF HA RL V RETRAINE E BEEN D HIGHEST S TO THE ENSURING TANDARD, PRODUCT ALL FOILED S AR VERY BES E OF THE T FINISHED , HAND QUALITY

READER ENQUIRY NO: 0618/0045

ANOTHER IND UNIQUE, HAND FINISHED, FOILED PRODUCTION FACILITY

What does this mean to you?

FABRICATORS • Buy in your coloured frames, reduce waste and costs • No need for expensive stock, save money RETAIL INSTALLERS • Benefit from a reliable delivery service and controlled quality • 18 Renolit colours – a huge choice to offer the consumer • Homeowners drive the market, give them the colour choice they want • Ask about our extended homeowner warranties and PIP Installer Scheme – supporting you in growth

THE PEARL ENT TEAM MANAGEM GEVIT Y OF HAS A LON WE ARE 160 YEARS! TO OUR DEDICATED S. JOIN CUSTOMER . THE FAMILY

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TRADE COUNTERS • Stock coloured frames with guaranteed delivery times • Enhance your product offering with hassle free foils • Increase footfall with the huge choice on offer

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BRAND NEW FOIL FACTORY, TO COMPLIMENT OUR EXISTING MANUFACTURING PLANT

DUSTRY FIRST! HASSLE FREE FOIL S

BENEFITS TO YOU • Friendly and approachable company (family business) • Automated technologies. Fully Barcoded factory for accountability and performance • Industry leading warranty registration scheme • 5 Day lead times on standard windows and doors • Nationwide deliveries with our own fleet of vehicles (reliability) • 100% quality control (guaranteed quality) • Dedicated customer services department (efficiency) • Embracing 5S operation system • Fabricator training school • Evolution Satellite computer pricing package (efficiency)

STAFF ALL PEARL RETRAINED HAVE BEEN HEST TO THE HIG , ENSURING STANDARD PRODUCTS ALL FOILED VERY ARE OF THE IN F ISHED BEST, HAND QUALIT Y.

COLOURS AVAILABLE HAND FINISHED FOILS, ENHANCING THE FINISH TO THE FRAME

Rosewood both sides*

Golden Oak both sides*

Anthracite Grey both sides*

Cream foiled both sides*

White foiled both sides*

Ebony Black both sides*

Rosewood on White*

Golden Oak on White*

Anthracite Grey on White*

Cream foiled on White*

Chartwell Green on White*

Ebony Black on White*

Silver Grey

Basalt Grey

Grey

Irish Oak both sides*

DUAL COLOURS

EXAMPLE : IRISH OAK INTE RNAL/ CHARTWE LL GREEN EXTERNA L

Bespoke Colour Options

Oregon

Anteak

Agate Grey

Smooth Cream through colour*

We welcome all fabricators to take advantage of the new foil factory. Irrelevant of profile system or colour request, we can meet your needs. Call us to find out how.

Blue

T: 0800 014 2769 Dark Green

Dark Red

Irish Oak

Colours marked * are from our standard collection in featured profile, all other colours are subject to price and availability on application. Please note: colours are for illustration purposes, for an exact example please ask your sales representative for a Renolit swatch sample. Choose from a wide variety of colour options including: White, Rosewood, Cream, Light Oak, Chartwell Green, Grey and classic Ebony Black. Liniar products are also offered in a wide choice of bespoke colours, please see Renolit foil book, (subject to availability and price on application only). Please note Ebony Black both sides patios and bi-folds are subject to lead time.

sales@pearlwindows.co.uk www.pearlwindows.co.uk Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

TECH TALK

The UK’s Leading Glass & Glazing Newspaper

TECH TALK with Strafford Cooke, Technical Director, Mila

SAFETY FIRST

WHY SAFETY DEVICES NEED TO BE TESTED REGULARLY I think Mike Derham, Chairman of Mighton Products, has been doing a great job highlighting the lack of a coherent campaign in the UK to prevent young children falling from windows. He has pointed out that, in the US, there is an ASTM (American Society for Testing and Materials) standard which helps prevents falls, educates carers about window safety and defines standards for safety devices, but that nothing directly comparable exists over here. That could partly explain why, according to the latest figures published by RoSPA, there are still around 4000 children under 15 being injured every year in the UK as a result of falling from windows. Mila in the UK and Ireland has had a successful trading relationship with Mighton for more than 10 years, and we’re fully behind Mike’s campaign. It is probably fair to say that there is already plenty of legislation in the UK governing the specification and performance of safety devices, but I don’t think it is being communicated adequately – either to the trade market responsible for choosing and fitting the products, or to the public who they are designed to protect. As things stand at the moment, within the Building Regs (Approved Document K, Section 8), the stated requirement is as follows: ‘Where a person may fall through a window above ground floor level, provide suitable opening limiters to restrain the window sufficiently to prevent such falls, or guarding’. The guarding requirement applies to openable low level windows less than 800mm above the internal floor level because of the risk of toppling out if the restrictor was manually released. However, whilst the Building Regs dictate that a restrictor which limits the opening to less than 100mm should be used in most other circumstances, it does not set out the type or performance characteristics.

Strafford Cooke, Technical Director, Mila

For that, the relevant legislation which affects fabricators is BS14351-1 2006. Clause 4.8 within this window performance standard covers the load bearing capacity of safety devices, and this of course is also one of the three mandatory essential characteristics required for CE marking in the hardware sector. Anyone who is fitting restrictor devices needs to obtain test evidence from their supplier to confirm that the restrictor has been tested at a UKAS accredited test centre to meet the requirements of the test detailed in BS EN 14609:2004, BS EN 948:1999, or by calculation. Previously, this test used to involve load forces of 600N being applied with a direct push at the face of the window but, in recent years, it has been updated to forces of 350N (around 35kg) applied directly at the window’s most vulnerable position to make it more demanding on the restrictors being fitted. You’ll be aware if you have read some of my previous Tech Talks that I’m not a lover of approving products by means of calculations, cascading and definitely not by desk top studies, so at Mila we always try to show compliance by actually conducting physical tests. As you would expect, Mila has a comprehensive range of safety devices available which meet all of the relevant legislation – from Ideal standard and enhanced restrictor catches and restrictor

arms, right through to ProLinea cable restrictors and of course friction hinges with integral restrictors. What is especially important to us is that we are able to guarantee our customers that the safety devices we supply are regularly and routinely tested. As I have said in this column before, it is not enough just to test a product once at the point of launch. To give customers complete peace of mind, you need to test that product again and again to ensure that it continues to meet the standards required. Mila already tests samples of our products every time a new batch is delivered at our own Mila Test Centre to establish a robust audit trail but, moving forward, we will also be testing all of our safety devices every year at an independent UKAS accredited test centre. We’re putting safety first, and we’re urging the rest of the industry to do the same. By Strafford Cooke, Technical Director, Mila Tel: 01327 312400 www.mila.co.uk

READER ENQUIRY NO: 0618/0047

June 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

MILA ANNOUNCES NEW FULLY REVERSIBLE HINGE RANGE Just weeks after it announced it was bringing the AXOR range of European tilt and turn hardware to the UK, Mila has followed up with the launch of an enhanced security hinge for fully reversible windows, developed in partnership with another European manufacturer Spilka. Mila’s aim is to ensure that fabricators operating in niche sectors have access to the same quality, performance and above all value in their hardware choices as those operating in the mass market. Managing Director Richard Gyde said: “Tilt and turn windows typically only account for around 8% of the total window market and fully reversible windows around 4%, but, for fabricators specialising in the social housing market in particular, it can be a significant part of their business, so we’re investing in bringing new hardware products to the market which give them access to a much wider choice.”

The new AURA fully reversible hinges offer what Mila is calling the ‘perfect balance’ of high security and smooth operation.

the top frame for the head slide to lock behind, for PAS24 accreditation and ADQ compliance.

They are available with profile specific head slides to suit any standard PVC-U, timber and aluminium fully reversible profiles with 12mm x 32mm fitting grooves.

The AURA hinges are dual branded because they represent a joint venture between Mila and Norway based Spilka and bring together the knowledge and experience of both businesses and their shared commitment to service and quality.

All have been independently tested to the latest European and British Standards and meet the Police Preferred Specification requirements of Secured by Design. This means they can be used alongside products like Mila’s ProLinea twin cam espag and NightSecure strikers to achieve a full Secured by Design window, and, with security blocks fixed into the groove on

They are easy to fit with a simple hinge pivot which fits neatly into the centre of the sash, and can be used with window heights from 500mm to 1600mm and with a maximum sash weight of 80kg. There are 21 module sizes available from M6 to M16 in 50mm steps.

“They are easy to fit with a simple hinge pivot which fits neatly into the centre of the sash, and can be used with window heights from 500mm to 1600mm and with a maximum sash weight of 80kg.”

In operation, the hinges feature a simple press and hold release mechanism which enables the window to move from the 80-100mm safety position, through the 150-290mm ventilation position and then to the reversed position for cleaning. Of course, this mechanism can be locked for safety, restricting the opening to the 100mm maximum. Mila says that customers will be impressed by how smoothly the hinges operate and how simple they are to use. Further details are at www.mila.co.uk. READER ENQUIRY NO: 0618/0048

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AURA Fully Reversible Hinges For outward opening windows High security. Smooth operation. Perfectly balanced. Download literature at mila.co.uk

www.glassnews.co.uk | June 2018

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

NEW 3D PRINTER PROMISES EVEN FASTER PRODUCT DEVELOPMENT AT MILA Mila has reduced the time it takes to produce a precision prototype of a new hardware design from one week to just one day - thanks to its investment in its own high specification 3D printer. The hardware specialist says that this is having a significant impact on the speed at which it can deliver new products from design stage to production. Product Design and Quality Director Paul Pearson says: “Traditionally hardware designers work through specialist prototyping bureaus to produce these types of models on their behalf, which can be time consuming and fairly expensive. We have now brought the entire process in house and are already saving weeks on our product development times.”

can now quickly and cost effectively review different versions of the same design to evaluate all our options before we commit to tooling. This is giving customers much more choice and making us an even faster and more responsive supplier.” The new 3D printer can produce extremely accurate, dimensionally stable models which Mila can use to check the working

assembly of a design at every stage in the development process. The product design team are using the models to analyse how even the most complex designs can be assembled most efficiently and are now also able to send additional copies to the production engineers working at Mila’s worldwide supplier base to help them prepare for mass production. Paul adds: “Because of the time and cost implications of using a prototyping bureau, companies have tended to limit the number of products and ideas they have tested in this way, and certainly the number of prototype samples they have produced. With our 3D printer, which is large enough to accommodate a 240mm lever handle backplate, we’ve got rid of those limitations, so as well as saving time, we have much more freedom to extend our creativity.”

Paul adds that the printer is also transforming the way Mila approaches product development for customers because it can now print out multiple versions of one design in the time it would previously have taken to produce one. He explains: “We

Further information is at: www.mila.co.uk READER ENQUIRY NO: 0618/0050

DEMAND RISES FOR

BRISANT RESEARCH REVEALS PITTING EPIDEMIC Brisant Secure have recently conducted market research into the issues of pitting hardware and in the way in which manufacturers deal with the warranty issues. The results clearly show that the industry still faces a significant pitting issue. In a question to installers, of which 270 replied, a depressing 88% have reported that they have had pitting problems on their hardware in the past 12 months. In a second question, Brisant asked installers if they were happy in how their suppliers were handling the pitting problems. Only 22.5% in reply said they were happy, meaning 77.5% are not happy with their suppliers. With the composite door market showing continued strong sales performance the issue of hardware longevity has never been so important, nor has the warranties on such handles and letterplates etc. With consumers paying £000’s for a new entrance door they will have been sold the merits of a near maintenance door with a life expectancy in excess of 20 years. But many consumers will be faced with pitting and rotting hardware within a matter of months and the research has clearly highlighted the failures in epidemic proportions. Installation companies are still having to replace hardware and with it the potential loss of referral sales, whilst throughout the supply chain companies are trying to best manage the situation.

KENRICK’S NEMESIS

Nick Dutton CEO of Brisant Secure commented: ‘The evidence is more than compelling that the industry is facing a backlash due to hardware pitting and the way in which warranties are managed. I would suggest that the current 240/480 hour standard is completely inadequate and that we need a standard that reflects the fact that the furthest point from the sea in the UK is Coton in the Elms in Derbyshire, which is just 70 miles from the coast. He continued: ‘Our Lock Lock product has now achieved an unprecedented 7,500 hours in a salt spray chamber, so I would propose adding a further digit to the current requirements, so we can re-assure installers, consumers and the industry as a whole that door hardware is fully fit for purpose.’ For further information on Brisant Secure visit www.brisant-secure.com, e-mail sales@ brisant-secure.com or call 01924 410200 with details on the pioneering Ultion cylinder and Lock Lock found through direct links from the main website. You can also follow them on Twitter @BrisantSecure, @UltionLock and @LockLockSecure. READER ENQUIRY NO: 0618/0051

Kenrick has seen a healthy rise in demand for its Nemesis multi-point window locking system for aluminium profiles. The company has credited its growing sales to the rapidly increasing popularity of aluminium in the domestic market. Steve Williams, sales director at Kenrick, explains: “When it comes to windows and doors, aluminium continues to follow an incredible growth pattern and its predicted to reach an all-time high of 220,000 frames a year by 2020. This upward trend has driven demand for Nemesis and sales have grown tenfold since the launch, which is a phenomenal result. We have lots of new customers in the pipeline both in the UK and overseas and our forecasts show that this will be a really promising first year for Nemesis. “The market is moving towards higher value products, but the aluminium sector has been hampered by the lack of choice in multi-point window locking systems for aluminium profiles. Nemesis has attracted this wave of new customers because it brings greater choice, but it also delivers on quality, performance and reliability which are vital at the higher end of the market. For a discerning customer base, it is the ultimate, compromise-free locking system.” Nemesis is a high security bi-directional twin cam espagnolette window locking

system that has been has been developed to suit aluminium profiles which come with or without a Euro groove. A fitterfriendly solution, it has been designed to aid rapid installation for the fabricator on all major aluminium profiles. Unlike some other systems, it is made from the finest grade austenitic stainless steel, which has been tested to BS EN 1670: 2007 Grade 4 (severe) rating for salt spray corrosion resistance. Nemesis features a robust offset handed die-cast gearbox and bi-directional twin cams to provide superior security. It also incorporates stainless steel faceplate drive bars and mushroom cams to enhance both its appearance and durability. The mushroom cams are available in 5mm and 7mm heights and are adjustable to +/- 1mm to aid compression once it has been fitted. Keeps are currently available for all the major aluminium systems, including Smarts Alitherm 300, Smarts Alitherm 600, Smarts Alitherm 800, Smarts Alitherm Heritage, Smarts EcoFutural, Sapa Crown, Sapa Dualframe and AluK. Tel: 0121 553 2741 www.kenricks.co.uk READER ENQUIRY NO: 0618/0052

June 2018 | www.glassnews.co.uk

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! IZE PR

WIN £10 CASH PRIZE!!

Circle three differences in the boxes below, fill in your contact details and send your competition entry to: FAO: Miss Christina Shaw, Glass News Competitions, 19 Heather Close, Tickhill, Doncaster, DN11 9UU. Entry deadline: 20/06/18.

LOCK LOCK’S SHOWCASED ON RED DOT 21 The pioneering Lock Lock door security handle from Brisant Secure has recently been featured on the globally renowned Red Dot 21 World of Design website, alongside other global brands associated with outstanding product design. Red Dot 21 is a portal for design enthusiasts and design-oriented companies featuring brands such as De’Longhi, Dyson and Ferrari, with Brisant Secure now boasting a listing as a design manufacturer along with a product listing for Lock Lock. The website at www.red-dot-21.com covers a number of consumer and industrial sectors, along with a section dedicated to specific projects.

Lock Lock is the first door security handle of its kind designed with a registered edgeless design that’s not only beautiful in appearance but is purposeful in application, as the handle body Name: Tel: cannot be grabbed by tools for forceful removal. From a security perspective it’s Address: been successfully tested within PAS 24 programmes, carries Secured by Design, Postcode: is 2-Star accredited and remains the only door security handle that carries Sold Email: Secure certification from the Master Locksmiths Association.

Nick Dutton CEO of Brisant Secure commented: ‘It’s an incredible achievement for us to sit alongside globally renowned brands for product design and innovation. Lock Lock is simply a revelation in terms of its edgeless design, sheer beauty and unrivalled security, with the added benefit of a cylinder free version. He continued: ‘The future for Brisant is becoming more design house orientated as we develop ground breaking and game changing products as our Sweet launch will further emphasise in just a matter of weeks.’ For further information on Lock Lock please visit www.lock-lock.co.uk, e-mail locklock@brisant-secure.com or call 01924 410200. For further information on the pioneering Ultion cylinder including their compelling videos, visit www.ultion-lock. co.uk. You can also follow them on Twitter @BrisantSecure and @UltionLock. READER ENQUIRY NO: 0618/0053

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0618/0054

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Now available from For more information or to find your local stockist visit: glazpart.com/products/trickle-ventilation/ to see our range of BBA and LABC certified vents or call 01295 264533 to speak with one of the team.

www.glassnews.co.uk | June 2018

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

LIFT AND SLIDE

MACO has a full range of hardware for lift and slide systems across materials from PVC, Aluminium Timber. Proving extremely popular at Fensterbau Frontale 2018 and a growing system trend here in the UK, MACO UK is proud to be able to offer a full system solution with the quality and flexibility that joinery’s and fabricators have come to enjoy and expect from MACO. As well as our systems for all material types MACO UK have a panorama barrier free timber system which brings a stylish, premium edge to standard lift & slide systems. WEIGHTLESS MOVEMENT OF 400KG From small and short to big and tall, don’t let size bring down your limitations when creating aluminium, PVC or timber sliding doors. The MACO non visible dampener

from the sliding door. The MACO stop dampeners also help to prevent any risk of injury when closing the sliding door.

KEEP ON MOVING

geared spring rollers allow the sliding of the doors to feel easy and almost weightless when moving. The advantages of the MACO spring rollers allow you to not only retro fit them but also when fitted they are not visible to the user. The MACO rollers allow for a soft delayed return of the handle and can carry weights of up to 400kg.

“The advantages of the MACO spring rollers allow you to not only retro fit them but also when fitted they are not visible to the user. The MACO rollers allow for a soft delayed return of the handle and can carry weights of up to 400kg.” SECURITY AND DESIGN PERFECTLY MATCHED The locking technology used in the lift and slide systems from MACO is similar to that found in multi-point locking systems from front doors achieving PAS24 as well as RC2 security with adjustable striker plates. The MACO steel hook drive gearing fits smoothly into the sliding door and are fully retractable back into the slash keeping in line with your flush stylish sliding door. When the door closes the hooks engage smoothly in the frame side locking parts ensuring exceptional mechanical protection against burglary.

SMOOTH OPERATOR The driver gear damper reduces the resistance force and produces a controlled, soft delayed return of the handle, regardless of the make of handle used. The drive gear damper is not visible when fitted and can be flexibly retrofitted. It contributes to operating convenience, especially on very heavy doors. Now the handle is controlled it’s time to make sure you take control and implement soft closing. The MACO stop dampeners mean no slamming of the sliding doors keeping the frame free from impact damage

Don’t let dirt and dust build up in your lift and slide systems when using MACO. With the MACO brush technology which is fitted onto the roller carriage itself means there is less chance of dirt and dust building up along the rollers. Each Bristle of the brush is carefully placed into the roller carriage to ensure it is as effective as possible.

ZERO BARRIERS – ZERO COMPROMISE Give your customers easy access for all the home with zero barrier thresholds when installing your lift and slide systems. MACO’s zero barrier threshold makes for easy fabrication too with only one pocket having to be milled out in the fitting groove.

PUSHING BOUNDARIES – FRAMELESS FIXED GLAZING In addition to narrow frame friezes, frameless fixed glazing serves to continue the trend towards the ultimate design goal of achieving large-area glazing with minimal framing. The material savings are another compelling advantage of this construction. Accommodated at the bottom, the fixed glazing is surrounded by a thermally separated compensation profile. Externally, the entire lift & slide combination is protected against climatic effects by an aluminium front profile.

“The MACO steel hook drive gearing fits smoothly into the sliding door and are fully retractable back into the slash keeping in line with your flush stylish sliding door.” READER ENQUIRY NO: 0618/0055

June 2018 | www.glassnews.co.uk

MacoLift&Slide.pdf

11/05/2018

11:52

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper 0618/0056

CMY

Panorama lift and slide systems from MACO make your premium lift and slide doors the best they can be. Get in touch to find out how at enquiry@macouk.net or call on 01795 433900

DURABLE

PANORAMIC VIEWS

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WELL DESIGNED

MACO DOOR & WINDOW HARDWARE (UK) LTD Eurolink Industrial Centre, Castle Road, Sittingbourne, Kent ME10 3LY www.macouk.net

www.glassnews.co.uk | June 2018

0618/0057

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

BEAUTIFUL, STYLISH AND FIRE RATED

– INTRODUCING THE UAP TS008 SOTERIAN LETTERPLATE TS008 has come in to effect that sets the advanced security and general requirements for letterplates. The updated door standard PAS24:2016, now requires that an external door fitted with a letter plate has to meet the new standard. In order to meet TS008 test requirements, the letterplate must eliminate the risk of an intruder gaining access to the property by means of physical force, ‘fishing’ and lock manipulation, whilst also maintaining clear

apart from anything else currently on the market – making it both a highly secure and modern looking addition to the door. The letterplate consists of a minimal internal flap projection of only 35mm from the door surface, giving a less intrusive feel to the door. In fact, the letterplate lies within the straight line from the hinge side of the door to the handle. access for postal items. However this doesn’t mean that it has to look ugly and out of place on the door. Named after the Goddess of Safety, The Soterian letterplate is beautiful, stylish, streamlined and secure in its design. It’s highly engineered features are what set The Soterian

This unrestricted door opening means the door can open fully without the risk of the letterplate smashing against the house wall and cause damage to the interior wall. In addition, the rounded flap design set against a shallower frame has been cleverly developed to avoid any sharp edges that could be a hazard for small children to bump into.

The innovative pivoting stay mechanism reduces the opening to 37° for protection against ‘fishing’, as well as preventing intruders being able to manipulate the cylinder and unlock the door through the letterplate. For the first time on a UAP letterplate, the revolutionary mix and match solution gives you the freedom to choose what finish you want for the internal and external frame. Whether it is a black inner frame with a white outer frame, or a traditional gold inner flap and gold outer flap – the choice is yours! Speaking about the development of The Soterian, UAP Research & Development Manager John Mcloughlin said, “Early in The Soterian’s design process, we realised how difficult it would be to achieve the demanding requirements of the revised TS008 standard whilst maintaining an attractive compact design at an affordable cost. The positive feedback received from the industry supports our view that its design uniquely combines robust engineering with a sleek appearance”. However UAP have not stopped there, as the Soterian has been awarded the 60 minute fire resistant Certifire certificate for 54mm timber doors and tested to Certifire standards for up to 30 minutes on a 44mm timber door profile. To accommodate a range of fabricator’s requirements, UAP are working hard behind the scenes to achieve FD60 on all composite doors after already achieving FD30 standards! The Soterian letterplate has been developed using an intumescent lining which has the ability to expand up to 50 times its volume when exposed to heat to reduce the amount of smoke that is able to seep through the aperture, completely preventing the spread of the flame.

The TS008 Soterian is available now from UAP. For more information, visit www.uapcorporate.com, call the sales team today on 0161 796 7268 or email sales@uapcorporate.com. 38

June 2018 | www.glassnews.co.uk

HARDWARE

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UAP AND FULLEX MERGE TO BECOME THE FORCE TO BE RECKONED WITH IN 2018!

THE UAP KINETICA 3 STAR CYLINDER

– SIMPLY BRILLIANT!

The 3 star cylinder market has steadily been growing over the past few months, with fabricators understanding the consumer need for greater door security without having to upgrade handles or add extra security devices. There are several 3 star options available, but nothing comes close to the simplistic brilliance of the Kinetica cylinder. Not only has it been awarded BSi 3 star Kitemark and Secured by Design accreditation, it has also achieved Sold Secure SS312 Diamond Standard. Developed by highly regarded locksmith and former Royal Navy engineer, Chris Belcher, the Kinetica uses the Belcher anti-bump timing pin system. This simple but extremely clever system uses nickel plated hardened steel key pins and driver pins, which also gives a fantastic anti-drill feature. The Patented timing pins are designed to interrupt the timing of the pins when bumped, and it is extremely effective. As no trap pins are used, there is no risk of cylinder entrapment, as the cylinder won’t lock up and not open from the inside if someone is trying to get out. The timing pins also have inbuilt antipicks and mushroom driver pins, which makes them highly effective against picking. There are 2 sacrificial cut lines located on the external side, designed to snap here in case someone tries to snap the lock, preventing the manipulation of the cam. This is backed up further with an antisnap strengthening bar under the screw hole, making further snapping virtually impossible. A special anti-tilt ring also

prevents the cylinder from tipping if snapped, which makes manipulating the cylinder in to opening much harder. And if all that wasn’t enough, the Kinetica Axial Movement Attack System (KAMAS) offers even more protection to the rotation cam as it stops it being turned when the cylinder is snapped. This clever system allows the drive bar to move axially backwards within the cam and has a bevelled shaped end to prevent it from being grabbed with a tool! However, UAP don’t just make promises of high security, they have also backed it up with a £5,000 guarantee! Each Kinetica cylinder comes with a registration card and serial number, where your customers can register their guarantee. If they get broken in to when a Kinetica cylinder is installed, and your customer’s insurance company will not pay out, UAP will pay up to £5,000 to cover the costs of the stolen goods! Now that really is something to shout about! Finally, the Kinetica come with the brand new and revolutionary ‘Colorama’ keys. With an easy to operate square head, these keys comes with a plastic insert that allows you to quickly and cheaply laser engrave your company logo or contacts details on to each key. With 14 different colours to choose from, you can personalise each key to your own company!

Over the past few years, UAP Ltd has grown considerably as a company. Acquiring Citysafe UK, taking on new staff all over the country, and operating out of 7 warehouses, the strategic move to acquire Fullex Locks was a very sensible decision, establishing UAP even further as a leading and influential company within the fenestration and door industry. Based in Kingswinford, Fullex were the very first company to be licensed by the Secured by Design police initiative and were responsible for the first UK manufactured multipoint locking system in 1986. Since then, their reputation has grown and grown within the industry, making them one of the most well-known multi point manufacturers to date. To add to this, Fullex also have an onsite UKAS accredited testing laboratory No. 2259. Here, the Fullex test house is able to assess the security of external residential doors and windows against PAS 24 testing standards something which UAP encourages all of its customers to make the most of, allowing them to comply with Document Q and Secured by Design requirements. To highlight just how far UAP has come, over the past year UAP has put a significant investment in nationwide radio and TV advert campaigns featuring Coronation Street star Sean Wilson, which were shown on over 200 different TV channels!

Netball team, Manchester Thunder, who are regularly shown on Sky Sports. With such growth and innovation, May has seen the arrival of three new external sales reps at UAP, taking the total of external reps to ten! David Jennings, MD of UAP, says “UAP and Fullex are moving forwards at a pace, and we need people with us who can fulfil our ambitious targets. With that in mind we have recently welcomed 3 new sales people to the external team, each of whom have years of industry experience, and I estimate between them they come with over 75 year of combined, relevant industry knowledge.” Sarah Monogue - Formerly at Avocet and Vita, Sarah will cover the North West and Yorkshire areas. Jason Hill - 22 years as Hoppe Key Account manager and 2 years at Vita, Jason will cover the West Midlands and Central areas. Mark Charlesworth – With over 25 years industry knowledge and experience covering hardware, Mark will cover the East and South East areas. David continues, “Sarah, Jason and Mark will now join Barry, Richard and Michael on the UAP and Fullex side, and well as David, Rob and Tony on the Citysafe side. This is now a formidable external sales team that will drive UAP and Fullex forwards.”

UAP are also digital sponsors of Leeds United, and main shirt sponsor of professional

So with high security, guarantees and innovation, there is a reason why UAP are on course to sell over 100,000 cylinders each month! To find more about the full UAP cylinder range, visit www.uapcorporate.com, call the sales team today on 0161 796 7268 or email sales@uapcorporate.com.

READER ENQUIRY NO: 0618/0058

To book an appointment for one of the reps to see you today, call the UAP sales team today on 0161 796 7268 or email sales@uapcorporate.com. www.glassnews.co.uk | June 2018

HARDWARE

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ERA EXTREME OFFERS CHOICE WITHOUT COMPROMISE

PAS24 TESTS FOR LESS WITH CUTTING-EDGE CALDWELL TEST RIG

Security expert, ERA has launched its Extreme shootbolt locking system, offering up to three versions of high quality window security.

Hardware giants Caldwell have topped off a string of recent investments and innovations with the introduction of a £50k PAS24 testing rig. The cutting-edge equipment is designed to make accreditation testing a much cheaper and easier process for the firm’s many customers. “For many fabricators, PAS24 testing can be a major hassle,” explains Sales Director Tim Ferkin. “Sending a product for testing, having it fail, making changes, and submitting to the test centre again and so on can quickly become an expensive and time-consuming affair. “That’s why we decided to take action. Armed with the new test rig, we can perform practise PAS24 tests in-house – meaning we can ensure a customer’s product will pass before it goes to an official test centre, saving them time and money. “It’s a fantastic value-added service we’re delighted to be able to offer our customers, and we hope that as many of them as possible take advantage of it. If you’d like to learn more about our testing service, please don’t hesitate to give us a call.” The new rig comes as just the latest in a series of major developments at fastmoving Caldwell, which have included the introduction of a new range of highperformance window locks.

The cutting-edge Sinidex Security Lock incorporates floating mushroom technology by the firm’s well-regarded subsidiary Cotswold, allowing it to offer robust security performance and excellent tolerance, even with sash drops of up to 6.5mm. The high-specification product also includes bi-directional locking cams, and as well as being tested to PAS24 standards, comes with a Secured by Design accreditation and a ten-year guarantee. The Sinidex security lock will eventually form part of a full casement window set from Caldwell, along with hinges and handles.

Boasting the best shootbolt locking system on the market, the heavy duty ERA Extreme has been certified to PAS24 standards. Whilst the standard Extreme benefits from a combination of mushroom cams and shootbolts, fabricators have the choice to increase window security further by simply altering the Extreme’s centre gearbox. Upgrading to either a centre

deadbolt or a combination of cams and centre deadbolt provides additional security features and enables the fabricator to provide that choice to customers allowing them to upsell with increased locking points on the Extreme3. For maximum window compression and ‘around the corner’ security, there is also the option of adding 3D pins to the corners of an Extreme window. These supplementary locking points provide ultimate window security and ensure protection against attacks from every angle.

Last year, the firm also upgraded two of its spring balances – the Ultra Lift 2 (UL 2) and the Torso – which are designed to give the end user mechanical assistance in opening and closing their sash window.

ERA Customer Services Engineer, Steve Ward said, “ The Extreme shootbolt lock has been designed to offer the fabricator choice when it comes to premium window lock systems. Whilst the resilient shootbolt mechanism means that even our standard model offers better protection compared to alternative systems on the market, the more advanced combinations offer more locking points and the shootbolt up to three times more contact area with the keeps, for absolute security.” Available for use across all domestic window sizes, the Extreme is easy to fit and features visual locking points for added appeal amongst the end consumer. For further information about the ERA Extreme, visit www.eraeverywhere.com or contact the sales team on 01922 490 000 or by emailing info@ eraeverywhere.com.

The end result was the Ultra Lift 6 (UL 6) and Torso II. The Torso II is now the only class 6 balance on the market, offering up to 85% mechanical assistance and can hold sashes that weigh up to 60kg. READER ENQUIRY NO: 0618/0059

READER ENQUIRY NO: 0618/0060

MILA LAUNCHES NEW COST EFFECTIVE TILT AND TURN HARDWARE RANGE Mila has partnered with the award winning European hardware manufacturer AXOR to bring a brand new range of tilt and turn hardware to the UK market. Suitable for windows from 400mm to 1520mm wide and 370mm to 2390mm high, the new range gives fabricators a cost effective alternative to the Siegenia tilt and turn hardware which Mila already distributes, and widens the choice available for Mila customers. Managing Director Richard Gyde explains: “The tilt and turn market is small but significant, particularly in the social housing sector and in the south of England and Scotland where the housing stock tends to favour this style of window, but it has become increasingly price sensitive in recent years. “Customers operating in this market have asked us to help them reduce their costs and we have responded by identifying a

new supplier in AXOR and joining forces with them to bring their fully tested and accredited tilt and turn hardware range to the UK for the first time.” The AXOR products sit firmly within Mila’s HERO (Hardware Essentials to Rely On) range, so are at a lower price point than Siegenia, but with no compromise being made on quality or performance. Richard continues: “Customers can be reassured that these products satisfy every quality and performance criteria we have laid down. Our team have been working with AXOR for many months and they have surpassed our expectations every step of the way. In fact, so confident are we of the quality and durability of this new range that we are offering a 10-year mechanical operation guarantee on the entire range, way beyond the 1-year guarantee which is currently offered as the norm.” The new AXOR products from Mila are manufactured in a purpose built factory in Ukraine which has full ISO9001 quality accreditation. They have been fully tested and accredited to all the necessary UK endurance and corrosion standards at Europe’s largest test facility - IFT Rosenheim in Germany.

In the UK, the range has also been PAS24 security tested at Mila’s own UKAS accredited test centre and is both Approved Document Q and Secured by Design compliant. The Axor range has several stand out design features, including heavy duty hinges with a weight capacity of 130kg as standard. There is a clever mis-handling device which both prevents the handle from being operated when the window is in the tilt position and acts as a sash lifter to ensure precision engagement of the sash when closing. There is also a simple but effective latch which prevents the window from slamming shut in the wind. Mila is keen to emphasise that it is not replacing its Siegenia products with Axor. It is simply offering customers a wider choice and now has both ranges in stock side by side at its Daventry warehouse ready for immediate delivery. The internal and external sales teams have been fully trained and can offer expert advice on both ranges. More details are available via the website: www.mila.co.uk.

READER ENQUIRY NO: 0618/0061

June 2018 | www.glassnews.co.uk

HARDWARE

SUPPLY THE DEMAND

WHY IT PAYS TO PICK A SUPPLIER THAT OFFERS MORE THAN JUST THE LOWEST PRICES Window Ware’s Managing Director Sam Nuckey questions what companies could be sacrificing by only choosing the cheapest supplier.

VEKA LOCKS DOWN PATIO DOOR ENHANCEMENT TO ACHIEVE PAS 24 The team at industryleading systems supplier VEKA Group know that seemingly small changes can have a BIG impact. A new upgrade to the Imagine Patio Door means that a simple, yet innovative locking kit can ensure the Door meets all the requirements of PAS 24. This cost-effective lock solution creates additional appeal for consumers – especially in the new build and commercial sectors – and makes it a valuable addition to any VEKA Group customer’s sales arsenal. Marketing Director Dawn Stockell explains: “When choosing a partner for this technical project, VEKA turned to the experience of ERA to help develop the upgraded lock. “Instead of a tricky and unsightly add on - like a plunge bolt - together, we designed a simpler means to achieve PAS 24 and compliance with Doc Q thanks to a lock kit that is contained within the workings of the door. “Ultimately, this makes the system simpler to fabricate, much easier to install and more attractive to the end user as a finished product.

market. For our customers to capitalise on this opportunity, we are proud to offer this cost-effective security upgrade which will help VEKA and Halo customers to differentiate themselves from the competition. “Sliding patio doors are historically considered a vulnerable part of the home and research shows us that improved security is still a prime motivator for homeowners investing in new doors and windows. “Drawing on ERA’s experience and longstanding heritage of quality security hardware and innovation, we were able to develop a high security interlock claw profile design and, to ensure simplicity in the ordering process for customers, VEKA will be stocking the locks and hardware. “The new PAS 24-ready locking kit brings a host of benefits for everyone in the supply chain. For fabricators, it offers the same simple fabrication as the standard Imagine Patio Door (aside from fitting

“We know that the market for traditional sliding patio doors is forecast to maintain modest growth and continues to be heavily dominated by PVC-U at 84% share of the

www.glassnews.co.uk | June 2018

lock extensions and keep plates) and there’s no need to route through profile and steel reinforcement sections to accommodate plunge bolts and additional locking devices. “For installers, it requires only the standard patio installation technique, with no time spent aligning hook locks or plunge bolts and no issue of being called back to rectify locking mechanisms if doors move due to thermal expansion. “Finally, for homeowners and commercial customers, the Door and lock are easy to operate with an extended lever on the handle to reduce operating forces. It offers aesthetically pleasing sightlines, with no unsightly locks on the face of profiles and no fiddly plunge bolts to operate to achieve secure closure. “Plus, there’s the peace of mind that the door is covered by ERA’s 5 Star Security Guarantee against break in. In fact there are too many benefits to list here! So I would invite customers old and new to email salesenquiry@veka. com to request further information. We’ll be happy to help, and we look forward to seeing our customers benefit from this innovative development.” Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 0618/0062

This industry is extremely price sensitive. Keeping costs down means healthy margins, greater flexibility and more breathing space – all desirable outcomes in this crowded and competitive market we find ourselves in. But what does price actually mean, and what might businesses be sacrificing by partnering with the cheapest supplier? There’s a famous saying from billionaire investor and businessman Warren Buffett that goes: “Price is what you pay, value is what you get.” Sometimes, businesses are so focused on the price, they forget to also take into account what added value the supplier offers to their business. For instance, you might have been able to buy your handles three pence cheaper from one supplier, but if the order turns up late, incorrect or is coupled with poor and inflexible service, then any savings you might have made on the price are effectively cancelled out in missed deadlines and inconvenience. Whilst it’s only natural for business owners to watch the pennies, they might actually benefit their firm more by looking at the complete package. Sure, a different supplier might be more expensive, but if they can offer the products needed, along with a highlevel of service that could improve productivity and

stock, ensuring customers aren’t restricted by ‘set delivery days’ and they can always get what they need, when they need it.

fuel growth for fabrication businesses, is it really worth scrimping on price? At Window Ware, value is something we feel very passionate about. Whilst we work closely with our brand partners to achieve the most competitive prices, we know we are not the cheapest. Instead, we build value by nurturing all those other attributes which customers tell us are just as important when choosing a supplier, such as quality, service and reliability of supply. We constantly invest in our operation to deliver the best possible product range and service. That’s why we can boast over 6,500 unique products from window and door hardware right through to factory tools and consumables, from respected brands including Yale, Maco, Trojan and Cotswold. Better still, we can consistently deliver 97% of those products the very next working day – if ordered before 4:30pm. This is achieved through maintaining a state-ofthe-art distribution centre and over £2.5 million of

At Window Ware, we have always been fanatical about our performance, meticulously measuring our response times, input accuracy, pick accuracy and our delivery performance to ensure we maintain that seamless supply. This thorough approach means we have consistently hit over 97% OTIF (orders on time and in full) every month this year – a massive achievement for such a complex business with a nationwide customer base. When you’re trying to grow your business, meet customer demand and production schedules, you need a supplier with the resources and the infrastructure to deliver the products and the quantities just when you want them. Price-cutting competitors might be able to offer you a tempting bargain, but common sense tells you something’s got to give in terms of service and support. The old adage is certainly true when it comes to hardware suppliers; you get what you pay for. If you are looking for a supplier that can offer the complete package, call Window Ware on 01234 242724 or visit www.windowware.co.uk. READER ENQUIRY NO: 0618/0063

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk 41

SOFTWARE & IT

The UK’s Leading Glass & Glazing Newspaper

NEW WEBSITE FROM

BM ALUMINIUM

BM Aluminium has launched a brand new website at www.bmaluminium.co.uk highlighting both its LogiKal aluminium processing software and its new associated MES barcode scanning and factory management system. The website illustrates the key features which make LogiKal the number one software choice in the aluminium sector - from inputing elements and estimation, to fabrication and modifications. It also shows how it can be used for preliminary structural design, material optimisation, constructions with CAD, and CNC machine controls, and how it allows fabricators

to switch seamlessly between different aluminium systems. On the pages for the newly launched LogiKal MES option, there is a clear explanation of how MES can help fabricators to create a paperless factory environment with full barcode scanning technology and automated Factory Process Control (FPC). It also shows how the reporting function works to deliver real time visibility of production efficiency. There are also details on the site of BM Aluminium’s partnerships with all of the leading aluminium system companies and machinery suppliers, and useful case studies showing how the software is being used to improve the efficiency of fabricators from Duggans to Unique. An up to date news page is included of course, as well as a link to the latest LogiKal innovations from developers Orgadata and a contact form to access support or quotes. Further details at: www.bmaluminium.co.uk. READER ENQUIRY NO: 0618/0064

AUTOMATED ORDER MONITORING FROM BUSINESS MICROS MAXIMISES FABRICATOR EFFICIENCY Business Micros has added a clever new module to its market leading EvoNET business management software which makes sure that every order is kept on track. Branded Order Monitor, it runs unattended in the background of EvoNET checking that every stage of an order is completed on time and in full, and then sending an email reminder to the relevant person if anything is missed. It has been developed in response to demand from larger fabricators, who might have dozens of people involved with an order from start to finish, and means that they no longer need to carry out manual checks on the progress of any order. Like everything within EvoNET, Order Monitor can be tailored precisely to the needs of every individual fabricator, so they can choose their own list of tasks they want to monitor and decide on their own timings for reminders. Tasks can be set up right from the point of order all the way through to installation and aftercare, with the objective being to ensure that every order

meets its delivery date as efficiently as possible. It can, for example, monitor everything from the ordering of specialist components on a long lead time, right up to checking that a customer satisfaction call has been made. Business Micros’ Sales Manager Chris Bailey says that Order Monitor has the potential to allow EvoNET users to become even more efficient: “It ensures that staff are focusing on the right orders at the right moment and helps them to optimise stock purchasing so that they don’t order parts too early and risk them being damaged or take up too much factory space, or too late that they hold up a delivery. “It also helps to ensure a level of consistency in customer service so that fabricators can be reassured that every customer always gets the same level of contact and aftercare, without anyone missing out because of human error.” The Order Monitor module was developed by specialist programmer Lee Marshall at Business Micros’ Dumfriesshire programming centre. It was originally created as a bespoke option for a single customer, but Business

Micros soon recognised its wider potential and it has now been rolled out as a standard module option for all EvoNET users. Business Micros’ installation team can do the initial Order Monitor set up for a customer and then demonstrate how to add their own tasks as required. There is no limit on the number of tasks they can monitor and no time limit so, if a fabricator is also installing, they can add surveys and fitting dates as well. Order Monitor has been an immediate hit and has already been adopted by several leading fabricators including Dekko and Glazerite. Further details are on the website at: www.businessmicros.co.uk. READER ENQUIRY NO: 0618/0065

THE RESIDENCE COLLECTION GETS EXPANSIVE ON SOCIAL The Residence Collection is one of the most highly visible brands from the glazing and fenestration sectors across all social media platforms and are reaching more consumers and influencers than ever before. This is helping to drive greater demand for their unrivalled range of premium and superpremium window and door systems. With presence on Instagram, Pinterest, Houzz, LinkedIn, Twitter, Facebook, YouTube and through their Wordpress Blog, The Residence Collection have created an enviable campaign with

a reach and penetration equivalent to some of the highly aspirational consumer brands including AGA, OKA and Wren Kitchens. Facebook is proving to be the most successful consumer platform with over 38k likes, consistently achieving an audience reach of over 250k each week and comparatively, AGA have 59k Wren Kitchens 37k and OKA 24k likes. It’s also more than national sofa giant DFS who boast 34k likes! The Residence Collection is changing the way in which consumers view windows and doors, which were

once a distress purchase and a necessity. Now our premium and super premium window and doors are seen as highly desirable and aspirational home improvements, alongside stylish kitchens and boutique bathrooms.

Within all social media activity there’s always a means back to the consumer website at www. residencecollection.co.uk where goal completion is realised through brochure request/download, or to find a local installer. In

addition, the content of the WordPress blog goes beyond typical windows and doors, into other home interest areas including home cooking and interior design. Sarah Hitchings, sales and marketing director of The Residence Collection commented: ‘Our social media penetration is unrivalled in this sector, genuinely challenging the typical consumer brands of AGA etc. Throughout all of our marketing campaigns and deliverables we have the consumer foremost in our minds, challenging how windows and doors are made, marketed and

installed “The “Way They’re Meant To Be.” For further information on both retail and trade partner enquiries please visit www. residencecollection. co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on these other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0618/0066

June 2018 | www.glassnews.co.uk

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GLASS NEWS INTERVIEW: SOLIDOR

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SOLIDOR: SETTING THE BENCHMARK FOR THE MARKETING OF COMPOSITE DOORS Visiting Solidor’s Stoke-onTrent manufacturing plant for the third time since 2007, Glass News’ Editor, Chris Champion, meets with Gareth Busson, Head of Sales and Marketing, and talks about the changes Solidor has experienced over the past 5 years.

Just looking around the shop floor I can notice vast changes since my first visit in 2007. Not necessarily in the product itself but in how it is produced. Gareth Busson: Obviously it’s difficult for me to comment on what it was like 5 years ago but now Solidor is very much a mainstream door manufacturer and we believe our standards of quality and efficiency are right up there with the very best. Solidor has been very much a family business and was started by Andrew Mobley who had the foresight to want to move forward from his panel business and bring to market something unique that would give the appearance of timber but with the benefits of modern low maintenance materials. When his son, Gareth, took over the helm, in 2008, he brought a dynamism and marketing talent that accelerated the positioning of Solidor in the market place.

The whole proposition offered by Solidor differed from the large

Specific shapes and sizes for each Solidor

Gareth Busson: The Solidor model is all about informing the public of the range available and the security of the doors. By doing this we can help our installer base to sell the doors. We now have the full range of doors to offer, Nicedor, the original panel door that has been with the company since day one; then Solidor, the timber cored door with a vacuum formed ABS/PVCu skin and finally Residor, the GRP skinned polyurethane filled door that we manufacture. Being able to offer this full range covers the market. With regard to marketing, you are correct. This is very much our strong point and we are experiencing 80% growth on our website, year on year, with up to 120,000 viewer sessions per month. This translates into 2,500 leads for our installers, every month. Gareth Busson, Solidor’s Head of Sales and Marketing

distributors of composite doors in that fully hung doorsets were offered, which meant that their marketing was directed more at the consumer than the trade… Gareth Busson: That’s true, although the trade was still important although more installer centric than fabricators. It was also a different product, being timber with an ABS or PVCu foil skin, as opposed to the GRP door with a polyurethane foam and polymer rails. Solidor had set out with a vision of producing a door that would withstand any attack and would pass any test thrown at it.

Has the company stayed true to its vision?

Gareth Busson: It has to a degree. The Solidor is still a hardwood timber door slab but has been carefully re-engineered to our exact specification in recent years, with reinforced areas routed out for depression mouldings and covered with a vacuum formed ABS/PVCu skin. What has changed is both the range of designs and the colours. Solidor is directly in touch with its customer base and is able to monitor the expectations within the market and react very quickly to trends so that we offer what the customer demands. For instance we were first into the market with Chartwell Green and Duck Egg Blue composite doors and introduced the Ultion cylinder and the £1000 antisnapping guarantee. We originally introduced the Solidor in 2004, a unique 48mm timber core solid composite door. By 2007/08 we had widened the colour choice to 10 by introducing anthracite and when Gareth took over as Managing Director from his father in 2008 one of his first projects was the Italia Collection; a range of contemporary styles with modern door furniture and traditional rim and key wind up locking. Naturally, all this was both PAS23-24 certified and Secured by Design.

There is little doubt that Solidor’s marketing efforts have been very impressive. Is that because you are, essentially, selling to an installer base with a fully hung doorset and can, therefore, help them reach their public?

The big changes I’ve noticed over the past five years is the production methodology and a change in the monitoring of quality. Gareth Busson: The whole manufacturing method has changed radically in that time and that’s very much down to Mike Price’s influence and vision, which will be carried forward by Neil Bancroft our new Operations Director who has worked with Mike for around 10 years even before they both arrived at Solidor. Without sounding disparaging, Solidor was a family business and, although a good product was being manufactured, now the whole process is far more efficient and, I dare say, a better place to work.

I understand what you mean. The uniforms and obvious adherence to KPIs, plus the reorganisation within the factory will have improved throughput… Gareth Busson: As a company we have always worked with the best components available, from hardware to glass, and from the Kömmerling profile to paint, with everything in between. Quality and efficiency are high on our list of requirements and we follow a strict training regime for all our operatives.

I was impressed at how you bring people into the industry and how June 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: SOLIDOR

The UK’s Leading Glass & Glazing Newspaper

Specific methodology for the fitting of components is moving from paper to screen

Ensuring IGUs and glazing cassettes are ready for fitting

Instructions for the fitting of the many types of hardware

New livery for the delivery fleet and note each vehicle is named after a Solidor colour

Edgebanding all four edges of the Solidor

Routing the depression mouldings on the timber core

Final inspection and packing for delivery

Leading the decorative glass

they can work up to positions of responsibility.

You mentioned it can be quite quick progress…

Gareth Busson: We are no different to any other company in that we recognise that there is a skills shortage. We know we must attract people and show them that this an industry with good prospects. People can literally join Solidor at the very bottom and work up from there and, in some cases, it can be extremely quickly.

Gareth Busson: We have someone now who, in three months, has moved to a supervisor position. However it isn’t a case of passing an exam and that’s it. Everyone needs to maintain their standards and refreshers for individual skills is an ongoing mechanism.

defining the business plan for Yale Security Point and then becoming Global Business Manager and implementing the plan, eventually becoming the Global Brand Manager.

quickly and accurately. When it comes to websites we strive to have not just the best front end for the public and trade to see but also the best back end, and our aim is to give our customers the very best experience. Social media is also very important and we are at the forefront of this in the door industry.

How do you gauge and monitor an individual’s progress? Gareth Busson: It’s really very simple. People start at the most basic fabrication job and on a basic wage. They then have clearly stated OPI’s to fulfil and these are for all to see around the factory floor. As they complete and are passed out on each task or skill it’s ticked off the sheet and, when all OPI’s are complete, they are moved up the wage structure and move on to a more complicated task, working their way towards jobs with managerial responsibility. The wage structure is very clear to everyone and the effort that an individual puts in is properly rewarded.

A day's worth of product ready for delivery

www.glassnews.co.uk | June 2018

Can we talk a bit about your own background? You’ve been at Solidor for around a year…what is your own experience? Gareth Busson: My background is very much marketing having read Business Studies at Hull and then getting a CIM E-Marketing Award at Derby. I did a post graduate diploma in marketing at Loughborough and took a Masters in Marketing at Ashcroft International Business School. My education was rounded off with a Strategic Marketing Post Graduate degree at Harvard Business School. I then joined Assa Abloy, first as Brand Manager for Chubb then moving on to

Hand staining the glazing cassettes

I then worked in South Africa with Megaplast, then Vax, Delphi and Metsa Wood before joining Solidor.

So, 20 years of B2B and B2C experience with both global brands and start-ups? Gareth Busson: That’s pretty much it, and I hope my experience and knowledge can drive Solidor ever forward.

I noticed that you have a great knowledge of E-Marketing. Is that the way you see the market going? Gareth Busson: I think it’s here now. Certainly Solidor is taking full advantage of the internet and technology, generally, and our use of Door Builders and the new Solidor Cloud through which installers get their enquiries, is very efficient. Great credit has to be given to Dave Massey our new Head of Digital with projects delivered

Vacuum forming the ABS skins

Finally, Gareth, I must ask whether the acquisition by Masonite has changed anything? Gareth Busson: I think any change must be for the good. Masonite is a very large corporate that, just like Solidor, is keen on KPIs to monitor the business. The procedures and demands have simply enhanced our own and being part of the Masonite global brand can only be good for the future.

Thanks Gareth. I can see a lot of changes since my last visit and, I must say, all of them are for the good. READER ENQUIRY NO: 0618/0069

Skins are glued and put in presses

THE INDUSTRY HAS SPOKEN

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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June 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Thank you for making it all possible The industry’s ground-breaking new conference, the Glazing Summit, has proved a resounding success. 400 business leaders, CEOs and stake holders from the industry’s most influential companies - with combined UK sales of over £1 billion – came together for this one-day event. 23 expert panellists and speakers shared their views on topics from products and materials to technology and innovation, culminating in a high-level discussion around acquiring and selling window, door and conservatory companies. Keynote speakers included global economist Dr Walter Boettcher sharing his views on the UK market after Brexit.

400 Industry Leaders £1 billion combined UK sales 23 Expert Speakers 20 Partners

Organising the industry’s first major conference was a real unknown. Deciding on a format and content relevant to a diverse range of companies spanning several sectors was a challenge; our aim was to give delegates the opportunity to connect with like-minded business leaders, share experience and take away at least one useful pearl of wisdom. I am proud to say the industry rallied behind the conference and the feedback will give us the opportunity to learn and improve for future events. I would personally like to thank our speakers and panellists, our partners and the industry leaders who attended; together they made the Glazing Summit possible.”

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www.glassnews.co.uk | June 2018

DOORS

The UK’s Leading Glass & Glazing Newspaper

DISTINCTION’S NXT-GEN MAKES BUSINESS EASY FOR DOORSMART Composite door manufacturer Doorsmart Ltd added Distinction’s nxt-gen door to its portfolio last year and Director Craig Broadley says it’s made business much easier. “The door is far easier to manufacture and has less wastage but for us the stand out innovation is the flush-fitted beading. It has reduced our stockholding because all the doors come with a pre-fit internal bead and therefore there is no need for cassettes. It’s helped us with order processing too because there are fewer component parts to order and hold in stock. It’s design technology at its best and has made a big difference to our business.” Doorsmart has been a Distinction customer for 12 years and manufactures the Distinction Doors’ Signature range as well as nxt-gen. Craig is clear why his company

chooses Distinction as their composite partner: “We partner with Distinction Doors because in our opinion they offer the best slabs on the market today. We have been with them for 12 years and over that time they have constantly delivered the latest development in composite doors technology.” As well as the quality of Distinction’s products, Craig also appreciates the support that’s on offer. Doorsmart’s showroom has a large display of Distinction’s composite doors in a wide range of colours, together with glass styles, furniture and accessories for customers to browse and see the Distinction difference for themselves. There is also a high-end retail brochure that Distinction produced for Doorsmart through their inhouse Design Boutique studio. Doorsmart is a family-run company based in Wolverhampton and has customers throughout the Midlands as well as London and the home counties. It combines a highquality manufacturing set up with an expert, personal service to deliver an exceptional customer experience, something that has helped it to grow steadily year on year. In Distinction it has a composite door partner who can help it support that growth trajectory. Tel: 01226 352274 www.distinctiondoors.co.uk READER ENQUIRY NO: 0618/0071

GLAZERITE DOUBLES COMP DOOR OFFER WITH CONTEMPORARY DEBUT AND MORE The Glazerite UK Group Ltd has almost doubled its VEKA/Halo composite door offering, including unveiling a complete range of contemporary styles for the first time, as well as boosting its colour and grain options from eight to 40. The move gives installers not only many thousands of extra combination choices but also access to the entire style and colour offering of the Doorco range, complete with the full range of 29 colour options for the VEKA or Halo outerframe. Glazerite has not only created a fresh new brochure but is also unveiling an advanced new online Door Designer to make it even easier for homeowners to turn their vision into reality. The brochure highlights the extended range with now 32 traditional design choices, plus the new range of 18 contemporary styles and the 40 premium colours and grains including the original eight, plus the additional option of any RAL colour as a special order. The new offering, along with Glazerite’s existing Solidor and Palladio products, gives it one of the most comprehensive door ranges of any trade fabricator, as Director Jason Thompson explained: “Two of the fastest-growing trends in the market are composite doors and colour. Many homeowners are now looking for a

modern entrance to their home and our new contemporary range gives the perfect option. “With such a wide array of colours available now in uPVC Windows, the homeowners want a door to complement that. At the same time, they are being more and more adventurous with choice of door styles. Now, our installer partners can stay ahead of both of those trends from the same source as their existing window and glazing choices.” The new doors come with a substantial range of sidelights, glazing options and hardware styles and finishes, plus highspecification security locks and mechanisms as standard – and all with the Fab & Fix Ten-Year Mechanical Guarantee and surface finish warranty. The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk READER ENQUIRY NO: 0618/0072

SENIOR’S LAUNCHES NEW ALI VU MULTI FRAME Senior Architectural Systems has extended its product offering for the domestic residential market by adding the new Ali VU Multi Frame option to its range of high performance aluminium windows and doors. With the new Ali VU Multi Frame, trade customers can enjoy even greater flexibility by being able to choose from a wide range of internally or externally beaded configurations, opening up new opportunities for the use

of fixed light and vents in the same window. Designed with the trade fabricator in mind, the new Multi Frame option requires no new or additional tooling and can be fabricated using the same crimping knives and blocks as the Ali VU standard outerframe options. Also offering the potential to speed up fabrication and help

reduce costs, Senior’s new Ali VU Multi Frame doesn’t require any add-on profiles to convert external beaded profiles to internal and vice versa. Combining design flexibility with responsive customer service, the new Ali VU Multi Frame can be ordered in the full range of RAL colours thanks to Senior’s state of the art in-house powder coating facility. For even faster delivery, the new Ali VU Multi Frame is available in pre-powder coated single and dual colour anthracite grey and hipca white, with guaranteed deliveries from stock within 3-5 days across the full suite of Senior’s slim line Ali VU windows and Ali FOLD bifolding and patio doors. Senior Architectural Systems’ sales director James KeelingHeane commented: “The development of our domestic

product range has been driven by our desire to give the trade customers what they want, when they want it. Our aim is for our products to be perform as well as they look, to be easy to fabricate and install and to be supported by sort lead times and reliable deliveries. Following the launch of our Ali VU windows earlier this years and the growing popularity to our Ali FOLD door range, we have had some really great feedback from the trade and more importantly, more new customers coming on board to work with us. We may be better known for our commercial sector contracts but there’s a definite place for aluminium in the domestic market and we’re committed to giving our trade network the products they need to take full advantage of these opportunities.”

For more information about Senior, visit www.seniorarchitectural.co.uk/askforali or search for Senior Architectural Systems on Twitter, LinkedIn and Facebook.

READER ENQUIRY NO: 0618/0073

June 2018 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

RESIDOR GETS A POWERFUL DOOR DESIGNER

ALUFOLDDIRECT LAUNCHES ALUK’S INFINIUM MINIMAL FRAME GLAZING Infinium is now available from AluFoldDirect, so installation companies can make the most of the premium domestic market for minimal frame glazing. “Infinium is the product that takes framing a view to dizzying new heights,” explains Craig Miller, Managing Director at AluFoldDirect. “Concealed frames, motorised opening and a sightline of just 21mm – what’s not to love?” The perfect system for installers who need wall-to-wall glazing for impressive modernist home designs, Infinium has minimal interruption with its super-slim sightline and fully concealed outer frame. A flush threshold and fully concealed hardware finishes the minimalist look. Infinium is a double track system. Sash sizes are up to 3000mm wide and 3500mm high, and there are configurations available with up to four sashes, for the widest openings. Double thermal breaks, U-Values as low as 1.0 W/m2K and the option of double or triple glazed units, bring nature in whilst keeping the elements out. Bespoke-design aluminium rollers are used to give the doors effortless glide whilst the custom-made motorised lock and sliding system opens and closes the doors at the

touch of a button, for an even easier user experience. Craig adds: “As an approved fabricator, we are one of the only companies who can offer this fantastic system to installers. Before installation companies can add this product to their offering, they will need to qualify as a certified installer by attending a free, one-day course at the Aluminium Installer Training Academy at our factory in Blackburn. “Infinium is a great bit of kit and precision is absolutely essential to get it right on site first time. The certified installer scheme offers an extra benefit and peace of mind to homeowners, architects and project managers too. Infinium isn’t just about style – it’s a superb combination of technology, engineering, precision manufacturing and flawless fitting for a stunning finish.” https://alufolddirect.co.uk/infiniumminimal-frame-glazing.html Tel: 01706 260700 READER ENQUIRY NO: 0618/0074

Residor is a mid-market GRP composite door from Solidor Group and now benefits from a powerful new web-based Door Designer, for use by both the trade and for consumers looking for an accurate visual representation of their proposed new entrance door. This new interactive Door Designer can be seen at www.residor.co.uk and benefits from the same look and feel of the hugely successful Solidor version. Door frame type including top and side light combinations first face the user, before moving on to one of 16 different door styles. External colours from the standard range of 16 can be selected, along with a unique facility to add a specific RAL colour from a palette of 250. Glass options and the hardware colours of gold, white, black, chrome and brushed aluminum, along with the specification of which type of Ultion cylinder conclude the easy to use process, before the option to request a quote on the final page appears. Gareth Busson, head of sales and marketing at Solidor Group commented: ‘We’ve

extended our market-leading Door Designer into our Residor brand and are expecting great levels of customer engagement. It also fully supports our Solidor customers who also want to promote a more mid-market composite door offering, yet with outstanding marketing deliverables that we have become renowned for. He continued: ‘Residor is a market leader and the most secure door of its type, thanks to the specification of an Ultion cylinder as standard and a 3.6mm door skin, twice that of many other offerings in the composite door market.’ For further information about the benefits of becoming a Residor partner, call 01782 847300 or e-mail enquiries@residor.co.uk. You can also find out further information and use the Door Designer at www. residor.co.uk and add to their considerable following on Twitter @residor. READER ENQUIRY NO: 0618/0075

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ALUMINIUM

The UK’s Leading Glass & Glazing Newspaper

UNIQUE WINDOW SYSTEMS SECURE MULTI-ROOM CONTRACTS WITH WARMCORE Unique Window Systems are having an astonishing year of success with Synseal Group’s WarmCore aluminium system, securing two more commercial contracts in Birmingham and Sheffield. The two multi-room contracts are both being built with students and young professionals in mind, bringing muchneeded rental accommodation to central locations in these two thriving multi-

university cities – Summerfield Street in Sheffield and Newhall Square in Birmingham. Most university cities are undersupplied with purpose-built student accommodation, with Property Week reporting last year that Birmingham was able to house less than 40% of its student populations in such buildings, and Sheffield slightly more. Developers are taking advantage of this opportunity, particularly when locations with large student populations like in Birmingham are invoking Article 4 restrictions on changes of use from homes to houses of multiple occupation (HMOs), making it more difficult for students to find

Newhall Square, Birmingham

private accommodation in shared housing scenarios. Sheffield has seen one of the largest increases in private student accommodation over the last few years. The Summerfield Street development is due for completion in

“Great performance and aesthetics are always going to catch our customers’ attentions, when this is combined with our own impressive lead times and consistently high quality, through our significant production investment, it equates to the success we have been experiencing.”

the summer of 2019 and will comprise 237 apartments fitted with WarmCore windows, just a short walk from both the University of Sheffield and Sheffield Hallam University campuses. The site has been unoccupied for many years, bringing regeneration to a central brownfield site with the addition of retailers, cafes, restaurants and a car park. The Newhall Square site in Birmingham is a multi-million pound contract for Unique Window Systems to design, supply and install WarmCore windows and inline patio doors for a mixed plot of apartments, commercial spaces and town houses including refurbishment of an existing warehouse. Sunil Patel, Joint Managing Director at Unique Window Systems, said: “We have chosen the WarmCore system for these projects because of its excellent thermal properties and brilliant aesthetics which suit the needs of both these vibrant cities for modern accommodation buildings. “WarmCore is well suited to regeneration projects and looks great with brickwork as well as cladded buildings. In regards to the Newhall Square development in Birmingham, we immediately identified WarmCore as the suitable system to complement the aesthetics of the city’s historic Jewellery Quarter. “As soon as Unique Window Systems began fabricating the WarmCore system back in 2016, WarmCore proved to be a valuable asset in our product portfolio for our customers, for the trade, commercial and new-build markets. “Great performance and aesthetics are always going to catch our customers’ attentions, when this is combined with our own impressive lead times and consistently high quality, through our significant production investment, it equates to the success we have been experiencing.” Find out more about WarmCore by visiting synseal.com/our-brands/ or uws.co.uk/warmcore/

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READER ENQUIRY NO: 0618/0077

June 2018 | www.glassnews.co.uk

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This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

THIS MONTH: Sarah Hitchings Sales & Marketing Director, The Residence Collection / Window Widgets

Can you give a brief resume of jobs up to your current position? I began as commercial trainee at Rehau, before I was made junior product manager in 2008, then my first promotion into management as senior product marketing manager in 2011. In August 2014, Dan Gill asked me to join him at Window Widgets as the Residence 9 brand was beginning to generate real traction and was something I genuinely believed in. I also wanted to be part of the evolution of a new way of systems house thinking. My initial role there was as business development manager with a broad remit, before becoming general manager and now as sales and marketing director, of which I was appointed in October last year.

AT WORK... How did you get in to this industry? I started within the industry as a commercial trainee at Rehau in Ross-onWye back in 2006 and that was it, I was hooked!

What was your first job after school or college? I began work after college as a legal secretary to begin with, then as an office manager for a charity before undertaking a ski season and then finally moving on to Rehau. At the time I hadn’t got a clear idea of how I wanted my career to progress, however, joining Rehau certainly helped define that.

AT REST... Away from work, what is your focus? It’s important to have outside distractions from work and so I’m busy renovating my cottage on the banks of the River Severn in Gloucestershire and expanding my knowledge of gin!

What activities help you switch off? Cooking, running and reading are still passions of mine and allow me to recharge the batteries.

All work and no play makes Jill a dull girl! True or False and why?

Some skillsets can be transferable particularly within B2B or B2C markets, but in my experience this industry knowledge is fundamental in terms of understanding the people, route to market and the challenges our customers face.

Absolutely true. To live life is to enrich yourself with activities outside of a work environment. It’s ultimately a healthier balance and good for one’s state of mind.

Do you achieve the work/life balance you would like to?

Have you a career path mapped out or is it more about opportunism?

Does anyone!? It’s a daily challenge for most of us I would suspect, but I’m working on it...

With money and leisure time no object, what would you really like to do for yourself or your family?

A little bit of both I would suggest! I think a strong work ethic, an ability to get things done professionally and ultimately collective business success helps set you up for employment opportunities. Sometimes there’s also an element of taking a leap of faith and you have to trust your instinct and abilities.

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry 54

AT PLAY...

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry?

Spend more time with family and friends. When days go by they add up to weeks and months. Never forget those you cherish most.

Tel: 01924 463198

Visit: www.oaklandglass.co.uk June 2018 | www.glassnews.co.uk

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ATLAS INSTALLERS ON A ROLL WITH WINNING INSTALLATIONS Inspiring ideas and innovative products have helped three seasoned Atlas installers to create some impressive installations that show just what can be achieved with an Atlas glazed roof.

the family an all-year-round useable space overlooking their garden.”

Mendip Conservatories, John Knight Glass and Monmouthshire Conservatory Company have created three spectacular, yet very different installations to take the latest winning places in the Atlas Installation of the Month competition.

Greg Knight, general manager at John Knight Glass, said: “This is a large property, so it was important to factor in natural light at the design stage to ensure no spaces felt dark or gloomy. We’ve installed dozens of Atlas lanterns and we knew that it was by far the best product to boost light in the rear of the property. The lantern is a real focal point in this home and it looks incredible. With its clean lines and simple design, it’s an easy sell to any homeowner, but it is also really easy for installers to fit. That’s a huge bonus for us, and any installer, who wants to achieve the most impressive results in the shortest timescales.”

The Atlas Skyroom proved to be the ultimate glazed product to help installer Mendip Conservatories revamp a tired conservatory in Nailsea, near Bristol and inspire the owner to think beyond the conventional. The owners originally wanted to replace their dated conservatory with a traditionally-styled orangery, but on seeing the Atlas Skyroom, they immediately knew that a more contemporary space was exactly what they were looking for. Kim Eyres, owner of Mendip Conservatories, says: “The Skyroom brought all the elements that the owners wanted – space, clean lines and maximum glazing – and crucially it was affordable in the shade of grey they liked. The Skyroom is growing in popularity with homeowners because it looks incredible and the uplift in price from foiled grey PVCu to grey aluminium is marginal, so it’s within the reach of many people. This Skyroom installation took a matter of days and it really has opened up the back of the home to give

Wirral-based John Knight Glass satisfied a homeowner’s strict brief for more space and light with a stunning 4 x 1 metre Atlas lantern installation on a new build home in Chester. It was essential to optimise natural light in the large open-plan room and John Knight Glass recommended the Atlas lantern which has the slimmest sightlines to maximise the amount of glazing.

With a reputation for inventive design, Monmouthshire Conservatory Company did not disappoint the judges with an ingenious conversion on a period property in Gloucestershire. The team transformed an under used patio into a bright new living space, which features full width bi-folding doors and a statement 2.4 x 1.8 metre contemporary Atlas lantern. Monmouthshire Conservatory Company is the first installer ever to win the competition with a contemporary lantern and this installation demonstrates how effectively it works in a traditional setting. With fewer rafters and super slim sightlines to maximise the views

John Knight Glass

Mendip Conservatories

Monmouthshire Conservatories

“This project was all about how the homeowners could expand their living space.”

relax and enjoy views of the garden. This installation proves that Atlas lanterns suit modern and period properties equally well and the homeowner is delighted with it.”

above, the contemporary lantern is a stark contrast to a traditional lantern, bringing an ultra-modern look to the character property. Robyn Atwell, project manager at Monmouthshire Conservatory Company, said: “This project was all about how the homeowners could expand their living space, whilst ensuring a careful balance between the old and new. They had originally wanted to install a flat rooflight into the new space but switched to a contemporary Atlas lantern after seeing it on display at a local agricultural show and visualising how it would look on their property. With its sleek, four-pane design, the Atlas lantern brings real modern luxury to the period home and it has transformed a once unused space into a lovely area to

To see more on the three latest winning installations, visit www.atlasroofsolutions. co.uk/installation. Every month, an installer will win a £200 John Lewis voucher and a £50 Majestic Wine voucher. There’s also trade industry PR and promotion through the Atlas website, as well as entry into the Atlas Installer of the Year award finals. All entries submitted with completed installation pictures will receive an five metre tape measure. Entries can be submitted via Twitter to @Atlasroofjohn using the hashtag #AtlasShowOff or on email to marketing@ atlasroofsolutions.co.uk. For further information, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 0618/0080

GAP BECOMES THE LATEST SUPALITE ROOF SUPPLIER With increasing demand for their revolutionary tiled roof systems, highly-respected manufacturers SupaLite have announced a new supply partnership with GAP, one of the UK’s largest manufacturers and suppliers of building products.

this exciting, growth opportunity to their customers across the country,” comments Steve

Hacking, Operations Director at SupaLite. “In less than a decade, SupaLite has grown into the

The new deal means SupaLite’s innovative range of replacement conservatory and orangery roof systems are available across GAP’s 100+ UK depot network. Designed for retro-fit and newbuild markets, the addition of SupaLite presents a new, valuable route to market for thousands of GAP customers nationwide. “We’re absolutely thrilled to join forces with GAP and provide

Paul Sowerby, Sales Director at GAP Ltd pictured with Steve Hacking, Operations Director at SupaLite, sealing the agreement to supply SupaLite Tiled Roof System through their network of over 100 GAP branches

UK’s leading replacement roof solution, trusted by fabricators and installers and recognised by consumers. It’s a real testament to the quality of SupaLite that a well-established, respected firm like GAP has added it to their offering.” SupaLite tiled roofs have found favour with trade customers and homeowners by providing a lightweight, easy-to-install solution, designed to eliminate the extreme changes in temperature seen within conservatories and orangeries. Fully accredited by JHAI for Building Regulations approval, a SupaLite system offers unrivalled thermal efficiency, creating a space that’s useable allyear-round.

“At GAP, our business is built around creating a range of industry-leading products at trade prices that provide a competitive edge for our customers. With this in mind, we’re delighted to offer SupaLite’s roof systems in our depots,” adds Paul Sowerby, Sales & Marketing Director at GAP. “SupaLite is a great product when it comes to the retro-fit market and we are already seeing a positive response from our customers.” For more information call SupaLite on 01772 828060 or visit www.supaliteroof.co.uk. To learn more about GAP call 0845 313 1012 or visit www.gap.uk.com. READER ENQUIRY NO: 0618/0081

June 2018 | www.glassnews.co.uk

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CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

UNIVERSAL TRADE FRAMES OFFERS THE LIGHTEST TILED CONSERVATORY ROOF ON THE MARKET Trade fabricator Universal Trade Frames offers its customers the lightest tiled conservatory roof on the market by supplying Ultraroof from Ultraframe. But for Managing Director Brian Kruger, that’s just the start. “The Ultraroof allows our customers to capitalise on the growing trend in solid-roof conservatory solutions. Not only is it the lightest tiled conservatory roof on the market, it’s also one of the strongest, the brightest, the warmest and the fastest to fit. One of the headline benefits is the Ultraroof never needs a tie bar, thanks to its extra light weight and 380mm beam design. It’s so strong, in fact, it’s capable of delivering 4 metre spans without extra support. It has a fully integrated glazing solution with full height glazing panels that are both cost effective and easier to fit than traditional Velux windows. Brian comments: “New build single storey extensions need to flood a house with light if they are to achieve the bright space homeowners are looking for. Light is also important on replacement projects too. Ultraroof 's large glass panels are the most cost-effective way to give homeowners the result they want.” With a U value as low as 0.16 W/m² (and the option to reduce it to 0.13 W/m²), the Ultraroof delivers unrivalled thermal

performance with no cold bridging. It is available in P and T shapes and is the only solid roof with a curved cornice option to add shape and style to the roofline and hide gutters. Features such as the integrated full height glazing panels and the pre-cut tiles mean the Ultraroof is faster to fit. Brian concludes: “While the Ultraroof is perfect for installers looking to offer a solid roof solution, it sits well alongside our extensive range of additional glass and polycarbonate roof products allowing you to get a complete range of roofing solutions from one trade supplier.” As well as the products, Universal is also able to supply expert support. The company has a conservatory specialist who can answer technical queries and give invaluable advice at every stage of a project. It’s a value-added service that reflects Universal’s commitment to customer support. So, the next time you need a conservatory roof, remember that Universal has got you covered. Tel: 01743 442244 - www.utfl.co.uk READER ENQUIRY NO: 0618/0083

LEKA SYSTEMS NOW LABSS APPROVED LEKA Systems has just announced that its LEKA Warm Roof and LEKA Orangery Roof systems have received Registered Detail approval from Local Authority Building Standards Scotland (LABSS). Rhys Hoddinott, Director of LEKA said: “This is great news for fabricators, installers and homeowners in Scotland. It means LEKA products are recognised as being compliant with building standards in Scotland and can be accepted for use without the need for any further checks, other than local site conditions if appropriate. It therefore delivers real-time savings in time and costs.” The announcement means that LEKA Systems’ products are pre-approved for use throughout the whole of Great Britain because they already had System Approval from jhai so had fast track Building Regulations approval in England and Wales. The pre-approvals on the systems reflect their quality and thermal efficiency benefits. Their lightweight construction means they can be

installed on existing conservatories without needing additional reinforcement while they deliver U values of just 0.15 W/m²K. The accreditation is the perfect example of LEKA’s proactive approach and another tick in the box for fabricators and installers. For example, LEKA fabricators and installers receive full product and technical training to get them up and running quickly. There’s powerful marketing support and lead generation too, including television advertising. Plus, the products are quick and easy to install too. Rhys concluded: “We are delighted to achieve LABSS approval on our products because we know it adds further value to our offering. Fabricators and installers in Scotland wishing to find out more about the advantages our systems deliver should contact LEKA for more details.” Tel: 0800 773 4040 - www.lekasystems.co.uk READER ENQUIRY NO: 0618/0084

PATIOMASTER DOORS GIVE THE VIP TOUCH TO A VIP DOG HOTEL PatioMaster Ireland and longstanding customer Derryork Windows of County Londonderry have just completed an unusual project in Coleraine – the installation of five sliding patio doors in a VIP dog hotel. Ian Eccles is the owner of Alpha 1 Dog Hotel, which officially opened in April 2018. He says the aim was to create an upmarket dog hotel and patio doors were an important part of the look. “Dog homes can

often be unappealing, with dogs peering through the bars of their kennels,” he explains. “I wanted to use patio doors so the dogs in our VIP suites would have a clear, open look out that felt much more homely.” When Ian first started to investigate the options, he had assumed he was looking for aluminium doors. It was a conversation with Derek

Morrow of the familyowned Derryork Windows that changed his mind. “I was amazed by the colour options and versatility of the PatioMaster doors,” says Ian. Derryork has been working with PatioMaster Ireland for many years and Derek praises the reliability of the team but says it’s the quality of the doors that really stand out: “The quality of

PatioMaster doors is truly superb – they’re highly engineered with smooth operation. The PatioMaster doors also offers superb energy efficiency and ensures protection against the elements ensuring maximum comfort and we are happy to recommend them to our customers.” Ian of Alpha 1 Dog Hotel opted for PatioMaster patio doors in Anthracite

Grey. The five doors were manufactured by PatioMaster Ireland and installed by Derryork. A range of different sizes was needed to cater for the different sizes of dog that will be staying in the hotel. Christine Gaw of PatioMaster Ireland commented: “Derryork Windows has worked alongside us for many years and have a strong reputation of quality and workmanship. When we were approached by Derryork Windows regarding this unique project, we were very excited as this is the first project of its kind for us and demonstrates the versatility of the PatioMaster sliding patio door. The Anthracite Grey sliding patios look fantastic

in this installation. Minimal PVC-U with a large glass area bringing lots of light. A real touch of class!” Derek added: “We are delighted with the finish and look of the new dog hotel. It was interesting installing something a bit different and we thank Ian for giving Derryork the opportunity to tender for this job.” And most importantly of all, Ian is delighted with the end result: “The doors look great and the smooth operation of the doors is fantastic – they really add the wow factor to the VIP dog suite.” Tel: 0808 178 3370 www.patiomaster.co.uk READER ENQUIRY NO: 0618/0085

June 2018 | www.glassnews.co.uk

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LOOKING FOR THE RIGHT SUPPLIER FOR

CONSERVATORY ROOFS? Connaught have been fabricating the Ultraframe System for over 18 years.

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www.glassnews.co.uk | June 2018

Unit 3, Lloyd Street, Parkgate, Rotherham, S62 6JG

15/01/2018 18:55

COLOUR

The UK’s Leading Glass & Glazing Newspaper

SOUGHT-AFTER VEKA GREYS, IN DAYS! Industry-leading systems supplier VEKA Group continues to lead the way in lamination, as its 29-strong colour offering brightens up the industry. Always adapting quickly to industry trends, VEKA now has a fantastic 16 colour combinations available ex-stock, including the increasingly popular Anthracite Grey Smooth.

DEDICATED FACILITY DOUBLE TRADELINK’S ALUMINIUM CAPACITY

This foil option from VEKA’s well known Variations collection, has a ‘smooth’ finish unlike the realistic woodgrain options - that makes it perfectly suited to projects that demand the look of aluminium, with all the benefits of PVC-U. With the continuing growth of the Vertical Slider market, VEKA Group has also now made Cream and Anthracite Grey available for VEKA and Halo VS systems ex-stock. VEKA Group’s Marketing Director Dawn Stockell explains: “Adding more colours to our ex-stock offering is another example of VEKA’s ability to anticipate – and react flexibly to – trends in the current market. “We’re continuing to make significant investment in our lamination department because we know that colours are a valuable way in which our customers differentiate themselves and secure more sales. We have the capacity to support new and existing customers with a huge number of colour and woodgrain options, backed up by a reliable level of service, and swift delivery. “When it comes to production, we currently outperform the industry average with over 33% of our total sales now foiled, as our customers strive to meet the growing demand for colour in the domestic and commercial sectors.

“It’s our aim to ensure that all our customers have every ‘tool’ they need at hand, to attract and retain customers. That’s why we are continuing to invest in the biggest growth area in our industry with an additional foiling line, a new flexible line for small runs and automated colour changing stations, to ensure we offer our customers the level of service they deserve, in such a competitive market. “The combination of ex-stock availability of the most popular colours, and four weeks on some of the emerging options provides a flexible service. Minimum order quantities remain unchanged at one pack, allowing fabricators to meet one-off orders without being penalised financially or left with excess unused stock. Tel: 01282 716611 www.vekauk.com READER ENQUIRY NO: 0618/0087

Tradelink Window Solutions has opened a dedicated facility to double its aluminium manufacturing capacity and deliver aluminium glazing products to local installers even faster. The new factory means that Tradelink can offer aluminium bi-folds in four colour-ways on lead times of just 10 days. Jim Moody, Managing Director at Tradelink explains: “We have expanded our facility in March and taken on another unit next-door to create the new dedicated aluminium site which now covers 18,000 sq. ft. We knew that we needed to invest in more space to make sure that we could maintain our fast and efficient service to installers.” The dedicated aluminium facility, as with Tradelink’s four other fabricating sites, uses lean manufacturing processes and a thorough checking process to ensure that all aluminium glazing leaves the factory, spoton, ready for installers to fit on site.

Jim adds: “At the factory, everything is checked thoroughly. Every single length of profile is inspected and so is every piece of hardware that will be used during fabrication. After this initial check, the full component kit is delivered to a fabricator’s work station, ready for them to manufacture that product, to save time and enable a faster process. A final check happens before the product is wrapped ready for collection or delivery. “Everyone in our aluminium factory is highly experienced and knows exactly how important their role is to the manufacturing process – and that’s how we make sure that our products are delivered fast and delivered spot-on.” As well as domestic aluminium products, Tradelink offers a full choice of commercial aluminium low-rise curtain walling, ground floor treatments and aluminium windows. Tel: 01354 657650

READER ENQUIRY NO: 0618/0088

SECOND GENERATION SUCCESS The use of a coloured wood foil finish has made a striking impression on one of FrameXpress’ most recent renovation projects. Set in a leafy Essex suburb, all windows and Composite doors were supplied by the leading fabricators.

The green windows and doors look great and complement the style of our property really well. They make an incredible difference and the whole house is now so much warmer, which are benefits we can pass on to others when we eventually sell our home.”

The homeowners decided to upgrade the whole appearance of their home, wanting to improve thermal performance, soundproofing and security.

The Optima system remains a firm favourite with FrameXpress Ltd customers as it is so easy to install and there is a wide choice of products available with a good variety of colours that suit all tastes. Launched as a product for tomorrow’s market, with enhanced performance and quality guarantees the FrameXpress production department has seen orders increase dramatically since adopting the Optima system.

FrameXpress was contracted to supply all windows and doors by the homeowner, in a growing domestic sector trend, of using colour to be distinctive and personalise their properties. On the finished renovation, the homeowners commented, “The original windows and doors were looking very shabby and we knew that it was time to renovate the existing white windows and doors we had inherited when we bought the house. Energy efficiency and soundproofing were really important to us but we also wanted to add our own personal touch to our home.

FrameXpress is a leading window, door and conservatory fabricator, manufacturing an array of pvc-u and aluminium products to the trade from its large facility in Telford. For more information on the range visit www.frameXpress.co.uk to download a trade brochure or alternatively call one of the sales team on 01952 581100.

READER ENQUIRY NO: 0618/0089

June 2018 | www.glassnews.co.uk

COLOUR

The UK’s Leading Glass & Glazing Newspaper

COLOUR MADE EVEN EASIER WITH NEW LEAFLET FROM DECEUNINCK

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ANOTHER INDUSTRY FIRST!

UNIQUE, HAND FINISHED, FOILED PRODUCTION FACILITY

Deceuninck has produced a new leaflet to make it even easier for customers to order and sell colour. The leaflet shows clearly what colours and colourways are available from stock by system and product. Deceuninck is fully colour-enabled and supplies 26 colourways from stock, available on next delivery. This attractive flyer shows Deceuninck’s colour combinations across the full product range, acting as an invaluable reference and sales tool for Deceuninck fabricators and installers. Head of Sales, Chris Jones says: “Fabricators who are thinking of switching to Deceuninck are amazed when we show them just how many colours and colourways we supply from stock, and this leaflet illustrates it perfectly! It’s a useful reference for fabricators and their installer customers. They can see at a glance the colourways available in each product line. “We are truly #ColourEnabled with 26 colourways from stock – including all cills, trims and ancillaries – with no minimum order. Deceuninck Online lets fabricators look into our warehouse and put their name on even a single length of profile. Whatever they order will be on their next delivery – it’s as simple as that!”

Deceuninck’s new colour leaflet makes it even easier for fabricators to sell colour

THE PEARL ENT TEAM MANAGEM GEVIT Y OF HAS A LON WE ARE 160 YEARS! TO OUR DEDICATED S. JOIN CUSTOMER ILY. M FA THE

E RAM TE FN I H 14 W TIO EK UNITPRODUCS PER WE E 0 FR

3,50

Deceuninck is No.1 for colour and has made significant investment in state-ofthe-art foiling plant and warehousing so fabricators can sell colour with confidence. Since 2016 Deceuninck’s colour sales have grown from 30% to 52% of sales in January 2018, significantly higher than the market.

READER ENQUIRY NO: 0618/0090

OR 4 DO UNIT UCTION D PRO

6 RS DOOEEK W PER ILED 2 FO UNITINDOW N W CTIO U D PRO

ILED 3 FO UNITINDOW N W CTIO DU PRO

0 EEK 1,M0E0S PER W

FR ILED

In addition to 26 colourways from stock, Deceuninck supplies a further 24 colourways on a five-week lead time. For more information visit www.deceuninck.com, call 01249 816 969 and follow @DeceuninckUK.

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www.glassnews.co.uk | June 2018

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GLASS NEWS INTERVIEW: SCHUBERTS

The UK’s Leading Glass & Glazing Newspaper

SCHUBERTS LAUNCHES AN AUTOMATED PAINT LINE FOR BAR LENGTHS OF PROFILE – AND FOR FOILED PROFILE, TOO! When visiting companies within the fenestration industry who undertake painting of profile, doors, windows and ancillary parts, more often than not there’s a Schubox, a catalytic IR drying solution for paint. Chris Champion, Editor of Glass News, took the opportunity to find out more by visiting Schuberts Technical Services at their Test Centre and training academy just off Junction 35 of the M1 in South Yorkshire and talked to Managing Director, Mark Schubert.

I have to start by asking about the Schubox drying system simply because they seem to be prevalent at paint sprayers, door companies and, in fact, anyone who has a paint line… Mark Schubert: That may be an exaggeration but certainly the Schubox has taken off in the UK simply because drying is a very important part of the paint spraying business. It’s all about speed and efficiency because without catalytic drying it takes that much longer to get product finished, and sent to the customer. Although the Schubox is just one of many products and solutions we offer, I must admit it has become the Jewel in the Crown…certainly for the moment. It has been universally accepted as being the most advanced and efficient drying and curing system of its type in the world.

Doors move through spray room

What has put the Schubox in this position? Mark Schubert: Basically it’s the technology behind it. In very simple terms it is a totally flameless catalytic process using chemical conversion to catalyse the gas into the energy and long wave infra-red for drying or curing. We achieve drying without direct heat so that drying or curing is achieved at around 30-40 degrees C at the surface of the product and that is important when temperature sensitive substrates such as timber or plastics are being used. We can, however, also achieve temperatures of 220 degrees C in the case of powder coatings with variations of the Schubox system.

And is it all about speed? Mark Schubert: Speed is important in the production environment so, for instance, 10 minutes is sufficient for High Solid AC lacquers on wood and plastic and water borne top coats on wood or glass would take 30-45 minutes. At the other end of the scale, wax-free polyesters on solid wood veneers would take 3 hours.

How efficient is it as far as energy is concerned? Mark Schubert: A Schubox equipped with gas catalytic panels has a combustion efficiency of 98% - 98% of the natural gas or LPG is converted into heat.

The installations that I’ve seen comprise of a number of different units, and they all look different…

Guy Hubble shows some of the ancillaries supplied by RegaLead

Mark Schubert: The Schubox system can be configured to the customer’s preference. By that I mean the size of the units vary according to both space in a factory and the products being dried. We have many examples where height is an issue, or the system needs to fit a specific area. Although standard sizes exist, the majority of installations are bespoke to a customer’s needs. A typical manual spray system for GRP doors, for example, is made up of a number of modules: a paint mix room, a spray shop enclosure with clean air input and humidity control, a flash-off zone, the Schubox gas catalytic infrared drying system and an overhead conveyor through the spray shop, flash-off zone and Schubox itself. The configuration and size is up to the customer and we help and advise the best way to achieve what they are looking for.

Although this is all very up-to-date technology, Schuberts has been around for a long time… Mark Schubert: It has. It was started in 1928 by my grandfather at the age of 18 selling Burkle presses for veneering shaped furniture pieces and, after the 2nd World War, the business expanded with the production of Schubert Presses and the introduction of complementary imported machines such as drum and wide belt sanders, veneer guillotines and jointers, and roller and curtain coaters. My father

took on the business when my Grandfather passed away in 1960 and we started working with Italian machinery companies such as Stefani, Alberti and Gabbiani. The 25 years of high production of flat pack furniture was boom time for Schuberts. The ‘80s saw more and more grouping of machinery companies such that the independence we had enjoyed was threatened so we took the decision to move away from main panel processing to concentrate on surface coating equipment for both wet and dry applications. We developed a complete range of spray booths, enclosures and drying/curing systems and have gained a reputation for quality and reliability. The Schubox became very important to us – and to our customers - and we have looked to use our knowledge and technical expertise to advance the application of colour into the fenestration industry.

Surely you are already doing that with doors, windows and profile all being sprayed with Schubert equipment?

Product in the Schubox catalytic drying room

June 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper Mark Schubert: We have worked very closely with all major paint manufacturers and with RegaLead whose paint systems are widely used for painting of windows and doors. What has become clear is that with the advent of mechanical jointing of frames and the use of seamless welding through the Graf Synergy welder, there is a market for the spraying of bar lengths of profile as opposed to spraying the finished window. Paints and techniques have developed to such an extent that those hand skills that have been used to prepare profile and paint it, can now be automated.

The mixing room for the safe mixing of paints

Are we talking about an automated spray booth? Mark Schubert: No, much more than that. Raw profile can enter the line and be prepared, cleaned and chemically etched, then sprayed and dried before leaving as a fully painted bar length in any colour.

I can see that the issue of stocking all the various colours of profile, together with all the necessary add-ons and components, is completely negated. Does this mean that customers could order, literally, a bar length of coloured profile? Mark Schubert: They could, but what is

GLASS NEWS INTERVIEW: SCHUBERTS

Schuberts’ Managing Director, Mark Schubert with RegaLead’s Joint Managing Director, Guy Hubble

Guy Hubble shows the paintable profile developed by Regalead and Renolit in the US

more likely is that a complete automated line could be installed so that a systems house, foiler or fabricator, could paint at will. The automated line we now have in our test centre shows how quickly and easily bar length can be painted.

wrap the pipelines to ensure there were no leakages. It’s the same as our own philosophy: ‘Do a job properly or not at all’. After all, a leakage in wilds of Canada would cost a fortune to trace and then repair.

How does this affect foiled profile as there is a big demand for grained finish, and in colour? Manual paint spraying

Mark Schubert: Our working with RegaLead has meant that we can paint their foiled profile. RegaLead have worked with Renolit in the United States to develop a special foil that can be painted which means that any system house has the ability to foil profile and paint to order – and in the smallest quantities.

Is this automated line something you have developed and built yourself? The manual etching of the profile is automated in the profile painting line

Mark Schubert: We have worked very closely with Giardina Group, Italy and we are their UK/Ireland agents. Together we have developed the line and have also worked with RegaLead so that a complete solution can be offered from foils to paint. As far as Schuberts is concerned, we specialise in the machinery side with RegaLead supplying the peripherals – the paint (solvent or waterbased), the paintable foil, and so on.

Where did the idea emanate from?

Foiled profile goes through the automated cleaning and etching process...

This clever device makes masking profile easy

www.glassnews.co.uk | June 2018

...before entering the automated paint spraying process

Mark Schubert: Do you mean the gas catalytic drying? That actually came from the gas industry in North America. They used the technology to, effectively, shrink

It is a true family business, so was it expected that you would follow in to Schuberts? Mark Schubert: Not at all. I wanted to be a fast jet pilot in the RAF but ended up taking an International Business degree, coupled with a design degree. My life could have taken a very different path, but as all our family have, ended up in Schuberts!

Is the test centre purely for the fenestration industry? Mark Schubert: No. The test facility is designed to take a wide range of coating technologies from every industry and run production levels of R & D and testing for clients. The academy side of it allows customers to have their operators trained for spraying and coating, and the operators can learn about both manual and automatic coating methods, guns, pumps and the allimportant maintenance of equipment.

Many thanks Mark. I suspect there will be a lot of interest in the new automated line for painting bar lengths of profile, particularly as foiled profile can be painted, too. READER ENQUIRY NO: 0618/0093

Glass News’ Editor, Chris Champion is shown the automated profile painting line

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

NEW GEORGIAN BAR SAMPLE BOXES FROM SWISSPACER SWISSPACER has produced high quality Georgian bar sample boxes to mark the launch of its extended Georgian bar range. Responding to the growth of heritage-style windows, SWISSPACER recently developed two new Georgian bar sizes, 12 x 18mm and 16 x 18mm, specifically for the UK

and Ireland. SWISSPACER’s Georgian bar helps create authentic, high performance heritage-style flush sash and vertical slider windows. It gives a seamless transition from the outer warm edge spacer bar to inner Georgian bar for outstanding energy performance and a high-end look. The new sample boxes are designed to let sealed unit makers and fabricators see and feel SWISSPACER’s Georgian bar, and learn how it’s put together. The attractive sample box includes a Georgian bar frame with new bar crosses, corner keys and an integrated anti-rattle plug. To order your free sample box now, call SWISSPACER on 01908 335190 or email John Cooper john.cooper@saint-gobain. com. Visit www.swisspacer.com and follow @SWISSPACER.

COUNTRYWIDE UPVC INSTALLS 88 PROFILE 22 SPECTUS MECHANICALLY JOINTED VERTICAL SLIDING WINDOWS IN A PRIVATE APARTMENT BUILDING IN MERSEYSIDE VERTICAL SLIDER LEADING THE WAY IN FEATURE RICH PRODUCTS Westcliffe Court is a prominent

The new Georgian bar sample box

Spectus launched its mechanically jointed Vertical Slider six months ago and demand is increasing rapidly. Carmen Velilla, Brand Manager for Spectus, said: “The market is moving towards higher value products and the Spectus mechanically jointed Vertical Slider is proving incredibly popular among fabricators and installers wanting to harness the opportunities.” The Spectus Mechanically Jointed Vertical Slider takes the authenticity of the market leading Spectus Vertical Slider to the next level with full mechanical jointing to the sash and outer frame. Like the standard version, the Mechanically Jointed Vertical Slider has features such as equal sash widths, traditional ovolo styling on all planes, flush gaskets, a deep bottom rail and a 128mm frame that all ensure beautifully authentic aesthetics. Despite the authentic looks, the window has everything homeowners would expect from a modern window and more. Reliable spiral balance mechanisms mean the window is easy to open and close, while the tilt inwards facility on both sashes makes them easy to

READER ENQUIRY NO: 0618/0094

clean. And a U-value as low as 1.3W/m2K and a WER of Band A+ means exceptional thermal efficiency too. It’s also a practical option for installers – the 128mm outer frame matches box sash dimensions and there’s the option of a 150mm or 210mm cill. It’s Kitemarked to BS EN 12608, BBA approved, PAS 24 accredited is designed to achieve Secured by Design status so is Document Q compliant. One of the latest customers to add the Spectus Mechanically Jointed Vertical Slider to its range is Garrard Windows. Lucy Griffith from the company commented: “It raises the bar in authenticity, especially when it comes to the foil options because the foils really showcase the mechanical joint. The window really is a match for the timber alternatives in terms of overall aesthetics. Manufacturing the Spectus Mechanically Jointed Vertical Slider will open up new opportunities for us and our customers because feature-rich mechanically jointed products are very much on trend.” So if you’re looking to benefit from changing market trends and bring feature rich products into your portfolio what better place to start than the Spectus Mechanically Jointed Vertical Slider? It’s a stunning product that builds on a product that’s always been the best-seller in the market. As many fabricators commented at its launch: the best just got better. Tel: 0808 178 3370 - www.spectus.co.uk READER ENQUIRY NO: 0618/0095

private apartment building in Southport, Merseyside. It had been built with soft wood framed sash windows but its location near the sea meant the frames were wearing badly and needed to be repainted every three or four years – an expensive undertaking for the building’s residents. When the windows’ seals started to fail too, the building’s management company sought a more thermally efficient PVC-U alternative.

Because the building is in a conservation area, any changes to the exterior of the building needed to be approved. The local planning department specified that vertical sliding windows with a white woodgrain finish needed to be used and stipulated they needed to feature mechanical mortise-andtenon joints rather than a welded 45 degree joint. The building’s management company researched alternatives and selected Profile 22 and approved installer, Countrywide UPVC in Ormskirk. Countrywide UPVC worked closely with Westcliffe Court’s management company to secure the necessary planning permission. They were supported throughout by Profile 22’s Specification Manager, who completed all the designs for the windows and attended both residents and planning department meetings, with samples, making a complicated process run as smoothly as possible. Planning permission was successfully secured and installation began in 2016.

Countrywide UPVC ran the schedule of works to suit the residents, working from flat to flat rather than from one side of the building to the other. The work ran extremely smoothly and all installations were completed by February 2017 on time and on budget.

Les Moon, Project Leader for Westcliffe Court Management Company and building resident said: “All the residents are absolutely delighted with the new windows. They are extremely pleasing aesthetically and only under very close scrutiny can you tell that they’re not wooden frames. “They are also performing exceptionally well with many residents are reporting that they’re not having to switch their heating on half as much as they were previously, so the windows are already saving us money on our heating bills. It’s a relief to know that these windows not only look and perform well but will be able to remain in situ with very limited maintenance required for many years to come.” The project is a perfect example of how Profile 22’s exceptionally well-thoughtthrough system can deliver the most demanding of requirements. It’s also a perfect demonstration of two companies working closely and proactively together to deliver a high quality, low maintenance solution that has enhanced the lives of a building’s residents. Tel: 01952 290910 www.profile22.co.uk

READER ENQUIRY NO: 0618/0096

June 2018 | www.glassnews.co.uk

FlushSash Introducing the new FlushSash Slim Slightline French Window. Our patent pending concealed mullion allows virtually no sightlines, offering seamless style and effortless performance. FlushSash is the perfect PVC-u alternative to contemporary aluminium or traditional timber. U Value of 1.0

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Fully welded or mechanically jointed

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29 colour options

Concealed mullion

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0618/0097

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

CARL F GROUPCO HARDWARE SUPPORTS LINIAR LAUNCH Carl F Groupco has been selected as a hardware supplier for Liniar’s new range of reversible windows, available exclusively to fabricators from summer 2018. The established PN by Roto Uni Hinge and Roto TSL Espagnolette fitting options will be sold directly to customers by the hardware distributor. As part of its work promoting fittings to systems companies, Carl F Groupco’s PN-Roto technical team liaised with Liniar providing hardware advice and development input. Key reasons for Liniar selecting Carl F Groupco as one of the hardware suppliers for the window are PN-Roto’s proven track record and design features that are compatible with the requirements of the new range. The Liniar

team was also impressed by Carl F Groupco’s knowledge of PN-Roto, the company’s professionalism and its technical expertise. The new Liniar window, with moving pane that rotates through a full 180° cycle for easy cleaning inside the property, is ideally suited to high-rise applications. The design, developed by Liniar’s in-house experts, results in a flush sash appearance both inside and out. Patented features including Liniar’s co-extruded bubble gasket, thermal dam and glazing flipper ensure draught-free installation with high thermal efficiency. The PN-Roto hinge and Roto TSL espag supplied by Carl F Groupco complement the slimline design aesthetics of the new window range.

The new window with Roto PN hinge and TSL espagnolette achieved full accreditation, including PAS 24, in May 2018. Hardware certification includes Grade 5 for the hinge on a salt spray accelerated corrosion test and a 10 year guarantee. A strong relationship with PN and Carl F Groupco dates back to 2001. This partnership continued following the acquisition of PN by Roto in 2016 and today, the Carl F Groupco name is synonymous with PN by Roto in the hardware distribution sector. The full PN-Roto range is available from Carl F Groupco. Tel: 01733 393330 www.carlfgroupco.co.uk READER ENQUIRY NO: 0618/0098

Julie Warner, Carl F Groupco’s Product Manager for the PN by Roto range

ADVERTISE WITHIN THIS SECTION FOR A WHOLE YEAR, FOR AS LITTLE AS £295 + VAT For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers STYLISH WINDOWS STEP UP WITH THE WORLD’S BEST INTEGRAL BLINDS BY USING HITECH BLINDS

PROFILE 22’S UNIVERSAL TWO-PART CILL DEMONSTRATES

THE INTELLIGENCE OF THE OPTIMA SYSTEM Since its launch in 2016 Profile 22’s award-winning Optima has been hailed as one of the most considered systems on the market. For Gerald Allen, Epwin Window Systems’ Marketing Manager, the evidence for this is in the details. He says: “Optima was designed from the ground up to deliver a system designed for the 21st century. This is evident at every level of the system, but it’s the intelligence of details such as a universal two-part cill that set it apart. We launched it last year as part of our continuous product development process and its popularity demonstrates its value.” The universal two-part cill means that window cills are installed in a two step process. The receiver is fitted during the construction process and the cill nose is fitted when the project nears completion. Cill noses are one of the components that are most frequently damaged in construction and refurbishment projects, especially those at low level applications. By fitting the cill nose separately when the project nears completion, the chances of damage are greatly reduced.

The separate cill nose is also a benefit post-installation. Homeowners frequently damage cills accidentally. When a window is fitted with a standard cill, replacement is complicated and expensive. With a twopart cill, the damage can be repaired easily, restoring the window to pristine condition and retaining the quality of the building envelope. The universal two-part cill comes with a choice of noses, all of which are compatible with Profile 22 standard one-piece cill for consistent styling across a project. It is also available in all 28 colours in the Profile 22 colour range. Gerald said: “It’s a simple thing but it makes a massive difference. A two-part cill is easier to install, easier to protect during the construction process and easier to repair in the future. It’s just one example of the compelling advantages Profile 22 has to offer.” Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0618/0099

Stylish Windows, the Isle of Wight’s leading double-glazing installer, has become the latest quality-focused firm to benefit from state-of-the-art HiTECH Blinds.Over 25 years of hard work and thousands of successful installations, Stylish Windows has built itself into a thriving business, supplying and fitting uPVC and aluminium doors and windows to customers across the island. But never content to sit on its laurels, last year the firm went in search of outstanding niche products that would help it bring more choice to its customers and get an edge on its competition.That’s when Stylish Windows found HiTECH Blinds. Magnet-operated for easy operation and offering BS EN 1279-accreditated robustness and weatherresistance, HiTECH products have been successfully cycle-tested to 10,000 cycles.

They come backed-up with a no-nonsense 10-year guarantee – twice that offered by any of the firm’s competitors – and are available in several colour combinations. HiTECH is also the only manufacturer on the market capable of offering dual-coloured slats to match its dual-coloured frame. What’s more, HiTECH produces double and triple-glazed units with Georgian bars and other decorative elements, and for over-sized glazed areas they also offer unique double blinds, featuring two manual blinds inside one sealed unit. “We’ve always striven to offer our customers the widest possible choice of quality products,” comments Installation Manager Sandra Savill, “and when we discovered HiTECH Blinds, we knew we’d found something special. They look stunning, they’re exceptionally robust and easy to use, and they’re a great way for us to upsell during window and door installations. Michelle, Ian and the team have been hugely supportive during the time we’ve worked with them – and we can’t wait to see what the future holds with us”. Ian Woolley, Sales Director at HiTECH Blinds commented: “Stylish Windows have quickly become one of our busiest customers – they’re all about quality, reliability and exceptional service themselves so understand our values, and they always show our products in the best possible light.” For more information visit www.hitechblinds.co.uk or call 0330 6780 280. READER ENQUIRY NO: 0618/0100

June 2018 | www.glassnews.co.uk

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Part Q and Secured by Design Liniar specified and supplied products can be used in conjunction with Liniar supplied test evidence for Part Q and Secured By Design compliance.

Thermal Simulations More than 2,000 thermal simulations on our website, carried out using Liniar specified and supplied components, are a valid and valued service.

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0618/0101 Liniar Approved Adverts.indd 2

16/04/2018 14:39

GLASS NEWS INTERVIEW: EPWIN

The UK’s Leading Glass & Glazing Newspaper

EPWIN: THE COMPLETE SYSTEMS COMPANY Glass News’ Editor, Chris Champion, meets with Epwin Managing Director, Clare O’Hara, to talk about the wide range of products within their Profile 22, Spectus and Swish brands and to see yet further developments at their manufacturing plant at Telford.

Having had my guided tour, it’s clear that there has been some investment since my last visit… Clare O’Hara: There is constant investment! To maintain, and improve, on our high standards we are constantly working on all areas to improve every aspect of our business.

Are we talking specifically about the extrusion lines? Clare O’Hara: There are a great number of aspects that come together to produce an excellent profile but certainly our work with Greiner has been important, not just for the quality of finish but also the ability to produce a very high quality product that much faster.

One of the most noticeable changes is in the area of the tooling on the line. What looked like a cats-cradle of pipes and wires is now streamlined! Clare O’Hara: That’s a perfect example of our engineers and technicians working

Epwin’s premium product and two other inferior products? Clare O’Hara: You’re asking a question that you know the answer to. You’ve been around the factory here at Telford at least three times and you know very well that the profile for Profile 22, Spectus and Swish are all manufactured to exacting standards and all three systems offer the same high quality and product integrity. Having said that you can understand why people may question retaining the three systems but the simple fact is that they all have their own strong customer base and there would be no advantage in changing the status quo. Epwin MD, Clare O’Hara

Gerald Allen explains the different profiles

with Greiner to solve a problem. Changing tools involved time and effort and we set about improving that area, simplifying the couplings and making it, effectively, ‘plug and play’. The result has been impressive and has speeded up the whole tool changing operation. The five new lines have a number of innovations, all designed to constantly improve production standards and include an improved water filtration system.

remember when you first became MD of Epwin, back in April 2015, there were plenty of questions surrounding the three systems and which ones would be dropped from the portfolio…

Are all the systems 100% virgin PVCu?

Clare O’Hara: And I said there was no plan to change those three brands! I have spent an awful lot of time telling our customers that the brands are here to stay. In fact there have been plenty of occasions when competitors have spread a rumour about one of the systems being removed from our portfolio – far from that being a negative issue for the business it has ushered in a new period of investment and growth!

Clare O’Hara: They are, although we are very involved in sustainability and re-cycling. Achieving Vinyl Verified Product Label certification across all systems is indicative of our commitment to responsible sourcing and sustainability. It is only awarded in recognition of outstanding performance around sustainable development for companies in the PVC window profile industry. It combines elements from responsible sourcing (largely included in the BES 6001 scheme) and the sustainability aspects of the VinylVerified programme, we are justly proud.

You mentioned the three systems, Profile 22, Spectus and Swish. I

Working with Greiner, Epwin technicians have simplified the 'plumbing' of tool changing from this...

The point is, why would we stop producing any of those brands? They all have strong followings and fabricators who have been longstanding customers

Now here’s a risky question and I’ll stand back and be ready to be blowtorched! Is there a perception that there is one system that is

That’s an interesting point. More and more fabricators are dual sourcing to enable them to offer a full suite of products… Clare O’Hara: But with Profile 22, Spectus, Patiomaster, Swish and Safeware product ranges, all well established and renowned for being the most complete on the market and with market leading credentials, the need to dual source is negated. Don’t forget we’ve also launched the Frontier range of composite doors, making the offering even more complete. Our own figures show that many of our new customers are choosing Epwin because of the ability to source all products from one system house.

In recent times you have been nominated and won a number of awards. Was that a big boost to your marketing efforts? Clare O’Hara: Winning the G16 Award for the New Product of the Year for Optima was very valuable. Optima was a brand new and complete system and has been extraordinarily successful for us. It was a

...to this

June 2018 | www.glassnews.co.uk

GLASS NEWS INTERVIEW: EPWIN

The UK’s Leading Glass & Glazing Newspaper

The extrusion hall at Epwin’s Telford plant

Testing throughout the manufacturing process

Examination of tools to ensure perfect production

Constant monitoring of the extrusion lines to ensure the highest quality

Cleaning and refurbishment of the tooling

Comparing profile detail to original blueprints during testing

Glass News’ MD, Christina Shaw is shown how each line is monitored during production

21 extrusion lines at Telford

Improved water filtration and drying on the extrusion line

tribute to the teamwork that delivered the most comprehensive suite of new systems the industry has witnessed, in record time. You would expect us to be bullish about Optima but, for us, the fact that every one of our Profile 22 customers converted to Optima within 8 months, shows that the launch of the new system was appreciated by the trade.

We’ve touched on Epwin’s product range but can we explore it a bit further? Clare O’Hara: If we start with Optima, this is the most significant launch by a window company for a decade. This is true in terms of the size and complexity of the product offer; of the comprehensive systems and support facilities provided for customers and users of the products; and of the investment in manufacturing infrastructure, all of which were key issues considered by the G Awards judges. The Epwin range includes 60mm and 70mm open out casement windows, a 70mm internally beaded 180 degree fully reversible window, vertical sliding windows with classic good looks and benefitting from modern materials, a flush tilt ‘n turn, tilt ‘n turn for high rise application, PVCu entrance doors, fire doors, patio doors and French windows.

www.glassnews.co.uk | June 2018

Of course there is the new Frontier composite doors which are compatible with our profile systems and offer an attractive proposition to our portfolio too.

An important part of your operation is working with your customers… Clare O’Hara: Our success is based on the products that our customers sell. I understand that completely, after all I’m just a sales girl at heart! We work with around 250 fabricators and our Excellence of Standard was launched at the FIT Show in 2017 and over a 100 businesses signed up to the pledge both before and during the show and that take up has continued. It is much more than the conventional installer scheme and encompasses the Profile 22, Spectus and Swish brands. It is all about excellence at every stage, from manufacturing through to installation in a consumer’s home. There is a 12 point charter that installers must adhere to to gain, and retain, a Chartered Installer status. It commits us all to raising standards and delivering an outstanding customer experience.

How do you help the fabricator and installer?

Clare O’Hara: It’s a partnership across the industry. We give access to a wealth of support and tangible benefits, all designed to drive quality and, in turn, sales. It really covers 6 areas: effective lead generation, quality products, the EAS Academy, marketing support, partner support and a dedicated support team. That may all sound relatively standard but one of the biggest messages to get across to our customers is that we welcome them using our facilities. We say to them, “It’s yours. Come and use it.” And that’s what is happening more and more with fabricators bringing their installers to Telford for training and involving them with Epwin – we are all one team!

New extrusion lines, powder coating, over 80 new tools and new products to launch. Epwin is a system company that will keep developing and refining products and stick to our pledge of Excellence of Standard.

Thank you, Clare. I look forward to the next time as, whenever I visit Telford, there is always something new to see!

I can hear you saying that a trip to Telford may not suit everyone, and you are right. That’s why we have also introduced a series of video seminars. Technology can certainly help but we really like getting together, face to face, with our fabricators and installers.

Finally, you are continuing to invest in the future despite not having had the easiest run from a financial point of view… Clare O’Hara: It’s very much business as usual and you can see for yourself how the investment in the company is continuing.

READER ENQUIRY NO: 0618/0102

COLD CALLING

MACHINERY

DANNY WILLIAMS

‘COLD CALLING’ Each month our special correspondent Danny Williams* replies to a reader’s letter... “I sell and install products from five different manufacturers and fabricators. Each is encouraging me to join their installer support scheme. Is there any point to joining any of them and if so which one do I choose?” HB, Retail Installer, Lancashire Although these schemes are not new – I think that the now renamed Network Veka probably paved the way for this sort of thing going back what must be more than 20 years ago – there seems to have been an explosion of them from other manufacturers. Where once these schemes were the exclusive domain of the systems companies, now many of the bigger fabricators also offer solutions. In fact I created an installer support programme for my installer customers when I launched the Pioneer Signature window five years ago, which we still run today. You may gather from that that I believe in such schemes, having spent a lot of time and money putting it together and rolling it out to my customers and of course, keeping on top of it all. So should you get involved? Absolutely! Take everything that everyone offers you, all of which should be designed and produced to at the least give you all sorts of sales materials, samples, showroom POS, vansiders, you name it. The better ones will also offer to build a website for you and better still, generate sales leads. I have looked at your website and it looks pretty good to me – did you have that done independently? – so you may not need anything further done immediately, though these things must be continuously reviewed and actually updated if not rebuilt every couple of years, at the least. Part of the process of ‘support’ should be the provision of professional, high quality images,

of product, typical installations and other ‘lifestyle’ photographs, all of which will enable you to promote their products for your own good. And SEO – Search Engine Optimisation or a sort of fine tuning of your website to make sure it’s not buried on page 9 of a browser – from the few that offer it, can be very worthwhile indeed; bite their hands off for that one though don’t take it at face value. Make sure that what they are doing is actually benefiting your business and not just a token offer – you do need to ensure your website is well ranked when homeowners search for suppliers in your area. During the past couple of years there has been an avalanche of ‘Customer Support’ schemes, specifically directed at installers, even from the systems houses. These acknowledge that fabricators are unlikely to leave them or in fact to join them from their competitors, with such transfers taking place once in a blue moon. Installers, however, can pretty much pack up and go at the drop of a hat and they have become the real prize. Help your fabricator retain his customers and develop the businesses of his installers and the returns can be very worthwhile indeed. The trouble is that the playing field is, once again, level, with every man (and woman) and their dog offering these bags of tricks. Still, not an issue when you have the opportunity to cherry pick the features that work for you. However, as I have said before, no matter how good a company’s offer may be, the very best customer support programmes come in the form of great products, at competitive prices, manufactured to high standards and delivered on time and in full. Never accept anything less. ‘Marketing support’ programmes must never be a substitute for these essentials.

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

QUADRUPLE CUTTING AND MACHINING CENTRE INVESTMENT AT TRUFRAME TruFrame have recently commissioned their fourth and final BDM cutting and machining centre, marking a major milestone in their unprecedented £3.2 million investment programme which has been carried out over the last 18 months. The quartet of new cutting and machining centres provide a far greater level of accuracy, consistency and production throughput than the machines they replace, whilst also having been tailored to suit TruFrame’s specific requirements.

comfortably manufacture 4,000 frames (a record number achieved in 2017) on a standard 40-hour week, using their two fully-staffed production shifts and existing “top-up” night shift. Further additional capacity is already planned via the future development of the night shift, with aspirations to produce as many as 5,000 frames from their current site. Patrick Firmager, Projects Director of TruFrame commented: ‘Every piece of profile that goes into our windows and doors is now processed by one of our new BDM cutting and machining centres. Our implementation of best-in-class machinery and technology, combined with our unique hand-finishing process, ensures that our product quality and consistency is the finest you’ll see anywhere in the industry.

The bespoke features include the ability to process profiles as short as 195mm, taking the requirement to separately process short profiles from thirteen per shift to just one every other shift, whilst diamond-tipped saw blades ensure that cut quality is as reliable as possible whilst dramatically reducing the frequency of blade changes.

He continued: ‘I believe that customers appreciate our levels of service, support and our ability to offer new marketing innovations such as QuoteBuilder, but the inherent improvement in product quality following our investment adds further tangible evidence of TruFrame’s commitment to being the trade frame supplier of choice to our installer and supply-only partners.’

The 8-axis machines also benefit from servo-driven motors and a magnetic linear drive system, capable of moving at an astonishing 15 metres per second. These leading-edge technologies work together with proven German engineering to allow a whole-machine tolerance of no greater than +/- 0.2mm.

Please visit the new website at www. truframe.co.uk which incorporates the new QuoteBuilder platform. For further information on becoming a TruFrame partner e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame.

The additional capacity provided by the new cutting and machining centres puts TruFrame in the position of being able to

READER ENQUIRY NO: 0618/0103

June 2018 | www.glassnews.co.uk

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0618/0104

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

EMPLAS LAUNCHES SILLS CWMTILLERY INVESTS WITHOUT THE SEAMS IN OPTIMAX FROM HEGLA

Emplas has added seamless bay sill welds to its product range following investment in a new Graf SLS Seamless Sill Welder.

by Graf in its SL4 FF Seamless Welder. This zip welds joints whilst controlling the flow of sprue, delivering a stronger but critically, almost invisible weld.

Part of Emplas’ continuous programme of product development, the new SLS Welder supplied by Promac Group, gives Emplas new capability to manufacture bay window sills with a seamless finish.

It’s investment in a new SLS Welder, comes as part of Emplas programme of continuous development in its product and service offer.

This delivers a step-change in the quality of finish on standard product and an almost invisible join on foils, while also increasing weld strength. Kush Patel, Deputy Managing Director of Emplas, said: “Bay and porch windows are invariably at the front of a property, they tend to be in high-profile positions next to doors and standard surface finish, if we’re honest as an industry, the standard probably hasn’t been good enough. “The Graf allows us to manufacture a very robust bay window but most importantly an infinitely better one with massively improved aesthetics, something which particularly stands out on foiled products. “If you’re in a retail environment and in front of a homeowner it’s going to be an instant sell because it’s so much better than a standard weld, which often protrudes and can be an eye-sore. If a customer also spending thousands of pounds on a conservatory, they do not want to be questioning why the weld on their sills are rough or potentially have marks where they have been polished. The SLS taps into the same welding technology developed

This has included a largescale extension of its factory adding around a third again to its manufacturing facility at the end of 2017, the new development housing new lines, loading bays and offices. This was accompanied by a £1.4m spend on machinery to add a second Schirmer machining and cutting centre, multiple Rotox welders and saws, bringing its weekly capacity up to 2,500 frames on a single shift. All of this, underpinned by a corresponding investment in its IT infrastructure and systems. Patel continued: “Bay sill welds have been a thorn in a lot of retailers sides for a long time. The SLS directly addresses that and the opportunities to upsell or simply win business on the strength of the finish that it delivers are clear.” Emplas will be holding a Customer and Prospect open day on June 15th to celebrate their 40th year of trading and to launch their new product innovations. To book your place please email info@emplas.co.uk or call 01933 674880. For more information on Emplas visit www.emplas.co.uk.

READER ENQUIRY NO: 0618/0105

Cwmtillery Glass based in South Wales has recently further streamlined production with the installation of a HEGLA Optimax cutting table with laser technology and two loading systems comprising a double sided loader and a shuttle loader, providing the double sided loader with considerably more glass types. The investment has enabled the company to increase cutting productivity and works in unison with the two Bystronic I G Speedlines that were installed last year. With demand increasing for the various glass types manufactured at the company, Managing Director Paul Hayward, wanted to simplify production methods and increase efficiency down the production line. The investment in the HEGLA Optimax system, with laser technology enables Cwmtillery Glass to deliver a broader product range in a considerably shorter timescale. Staff are now deployed elsewhere so that their technical expertise can be put to better use, while flow-through and output on the production floor have increased considerably. Technically, the Optimax cutting table now speeds up the whole manufacturing process and enables the company to automatically load and cut a more varied range of glass types the introduction of laser marking on the table has allowed alternative production methods within Cwmtillery that have increased output. The HEGLA team’s extensive industry understanding ensured that the right products could easily fit into the facility and that they would work seamlessly with the existing Bystronic equipment. The advanced cutting and loading system includes greater health and safety guarantees with the machines fully fenced to current

“Since installation the HEGLA equipment has proved its worth many times over.” standards and electro mechanically interlocked. The loader is sequenced fully automatically with the cutting table instructions via the cutting code. This all ensures that the quality of glass is improved so there are fewer scratches during production. HEGLA’s experience and skills enabled the team to create a fully tailored design which was an essential aspect to this particular project, with lead engineer, Greg Smith creating a bespoke programme that connected the laser to the cutting table. The assembly process was considered ‘perfect’ by Paul Hayward, who was impressed with the speed of the team, as installation, commissioning and training of the new system was completed within 3 weeks. Cwmtillery Glass’ portfolio comprises high quality processed glass units which are supplied to the domestic sector nationally, producing in one of the most modern glass processing sites in the country. Long-term efficiency was essential when making the investment with the laser technology simplifying the whole production process and the Optimax cutting table allowing for larger batch sizes to be cut more quickly.

POSITIVE RESULTS The HEGLA pedigree has already had a positive impact with the speed and reliability having already proved itself, as Cwmtillery further automates its methods and the company has achieved excellent results on the back of this. Consequently, the relationship with the Bystronic glass and HEGLA team is firmly established as a partnership rather than customer/ supplier. Paul comments “It is essential to know I can get things right and to get that done quickly, which can only be achieved on machinery that is reliable. Neither Bystronic nor HEGLA have ever let us down and this latest installation has brought us real time saving benefits in a number of ways including internal efficiency.”

The initial CAD drawings enabled the production department to visualise how the Optimax could be accommodated into the factory unit, which resulted in a carefully planned adjustment to the floor design. When the machines were delivered and installed, manufacturing was not disrupted, with downtime minimised. Paul continues, “Since installation the HEGLA equipment has proved its worth many times over. The after sales care from the engineering team is superb, so any issues we had with the machinery were sorted immediately.”

CONFIDENT CUSTOMER CARE Customer care and reliable engineering is vital for Cwmtillery Glass and quality engineering is interwoven into the business. Steve Goble, Managing Director at HEGLA UK, comments, “Our high engineering standards are mirrored in this project - tailored solutions that will achieve optimum results remains our priority. Our engineering team knowledge is second to none and this was reflected here with excellent technical advice and software programming produced specifically for Cwmtillery Glass.” For more information on the HEGLA Optimax, laser technology and automatic loading systems please call 01908 261933. READER ENQUIRY NO: 0618/0106

June 2018 | www.glassnews.co.uk

Aluminium Fabrication 0618/0107

Leading aluminium fabricators choose elumatec â&#x20AC;&#x153;When it comes to quality, elumatec are the best. Fast, robust and extremely reliable, their products represent German engineering at its finest. Their machining centres have helped us slash lead times, and their software has made us more connected and productive than ever before.â&#x20AC;? Anton McKeown - Managing Director, Ayton & McKeown

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call elumatec today on 01908 580 800

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INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

JOIN HALSALL GLASS & INCREASE YOUR PROFITS

PREFIX PUBLISH A COMPLETE

Halsall Glass are looking for installation companies in the North West of England to help them expand their range of home improvement products. Over recent years window installers have added extra items such as roofing, and gutter products, decking and even summerhouses or office pods to their portfolio.

Prefix Systems have just published a new 52-page brochure dedicated to aluminium glazing. The brochure includes various types of windows, patio and bifolding doors, along with roofs for full kit aluminium extensions such as the URBANroom and of course the beautiful OPUS hybrid range of glazing.

Halsall Glass are offering the opportunity to add glass products to your portfolio. These can range from kitchen splash-backs to balustrading for stairs. The items in the range are all retrofit so do not have to be at the point of installation, for example, a glass kitchen splash back could be installed at any time to give a room a facelift. If your company is offering composite decking, why not add glass balustrading to add a touch of luxury, and an uninterrupted view. Glass kitchen worktops can add value and is much more economical than the standard granite, plus it can be manufactured in any colour. The products chosen are some of the most

popular within the home improvements market, and are easily installed. They are normally produced for high-end interior work, and seen as out of reach for the general household. Halsall have the capability and technology to produce one-off items, which can be delivered straight to you, including any specialist fittings needed for the installation. There is also a marketing package containing PDF’s, images and ideas to help you promote your new product range to your customers. It could be something as simple as a set of glass shelves, but this would open up a number of possibilities for any installation company and add further value to their offering. • Glass shelves. • Kitchen worktops. • Kitchen and bathroom splash backs. • Indoor and outdoor balustrades. • Shower screens. • Mirrors in a variety of shapes and sizes. The fact that you sell replacement windows and

GUIDE TO ALUMINIUM

deal in glass makes the installation company the first port of call for the consumer. In the past these products would only be available from large glass processors who would charge a premium for one off items, as they are only used to supplying in bulk. This initiative is offered on a first come basis, so if you want to get involved and open up a whole new profitable sales sector, follow the link to register your interest: www. halsallglass.com/installerscheme/ As mentioned above, we are restricting this to the North West for the time being, but will be expanding the service at a later date. If you are outside the area you can still register your interest. For further information call us on: 01704 891743 or visit: www.halsallglass.com. READER ENQUIRY NO: 0618/0108

Despite the aluminium glazing sector remaining one of the most buoyant parts of the industry, installers have lacked information on product ranges and have been limited with the images and marketing deliverables from the systems houses, who have typically focussed their efforts on the commercial sector. This comprehensive new aluminium systems brochure from Prefix Systems has been designed as a single source of information for installers, but it can also be used with consumers too. Pages and spreads cover a very capable and detailed range of systems with key product features highlighted and supported with cross sectional images, along with opening configurations as a separate section. Security is highlighted with Ultion and Lock Lock options which are becoming increasingly specified, as consumers look for the reassurance of extreme home security. Glazed roofs, lantern roofs are covered as is the impressive contemporary URBANroom with its unique contemporary deep section gutter shroud. The final product within the guide is OPUS which is a range of windows, doors and glazed roof types that benefit from aluminium to the outside, with the sheer beauty of hardwood timber to the inside. Given aluminium’s diversity in terms of finish options, there’s a final spread on

colours from the metallic Sensations range, heritage Cotswold shades and the rich Naturals collection. Hannah Gilrane, marketing co-ordinator at Prefix Systems commented: ‘We’ve worked tirelessly to put this aluminium brochure together, which we believe is unrivalled in terms of content and breadth of information. It’s the perfect flagship publication to support our dedicated aluminium manufacturing plant, which supports our four branches which serve the entire UK mainland.’ For further information on Prefix Systems and to request the new aluminium brochure, contact the head office on 01254 871800, or e-mail marketing@prefixsystems.co.uk. For other information including brochure downloads visit www.prefixsystems.co.uk or add to their following on Twitter @prefixsystems. READER ENQUIRY NO: 0618/0109

CERTASS SHOWS REAL SUPPORT FOR INSTALLERS, FABRICATORS & SYSTEMS COMPANIES Practical, hands-on support for the glazing industry is high on the agenda for Certass. That’s why the specialists in installer certification joined Frame Fast UK for a recent Eurocell Equinox Roof Training Day. Attracting more than 20 local installation companies, the session covered best practice methods for installing Equinox, Eurocell’s solid conservatory roof system. Jason Clemmit, Managing Director at Certass explains: “With the solid roof market maintaining its steady growth, more and more homeowners are looking for installation companies to replace their conservatory roofs with a solid roof system. That’s why we developed the CQ-Assured Installer Scheme for Conservatories and Conservatory Warm Roofs. “Unlike windows, conservatories aren’t covered by legislation for energy performance, or by MTC, so it’s really

important for us to encourage the industry to look at ways to prove their professionalism across the whole range of products that they offer.

Frame Fast and Eurocell, we can offer faceto-face, practical support and be certain that installers understand the value of training and certification for their businesses.”

“By working in close partnership with fabricators and systems companies, like

Certass’ CQ-Assured Installer Scheme for Conservatories and Conservatory Warm

Roofs is available through Eurocell to any installer who fits Equinox roofs. Nigel Leivers, Director at Frame Fast UK says: “We like to bring as much practical support as possible to customers, and that means taking advantage of training and schemes offered by Eurocell and Certass. It was great to have them both join us on the day to help installers improve their knowledge, so they can win more profitable jobs.” By signing up to Certass’ CQ-Assured Installer Scheme for Conservatories and Conservatory Warm Roofs, installers can give homeowners absolute confidence in their workmanship standards and commitment to customer care. Tel: 01292 292 095 www.certass.co.uk READER ENQUIRY NO: 0618/0110

June 2018 | www.glassnews.co.uk

0618/0111

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Grow your business with a fabricator who have your best interests at heart. We work with you to take the strain away, by doing your marketing for you in the background. For a free marketing consultation, contact us today on 01933 443222. www.glazerite.co.uk/marketing or email marketing@glazerite.net

WINNER

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our new monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification discusses what makes you stand out as an installer, including certification under a Competent Person Scheme to demonstrate your commitment to safety and high standards. YOUR COMMENTS ON COMPETENT PERSON SCHEME (CPS) BODIES In our last column, we asked your thoughts on CPS bodies. We received some great feedback: ‘Membership under a CPS can really help doors and windows installers prove their competence and safety to potential customers.’

MINIMISING RISK The Grenfell tragedy has thrown sharp focus on our industry and highlights the responsibility on installers to work safely and in compliance with the Building Regulations. Homeowners and clients are becoming increasingly safety conscious since the publication of the Hackitt Report and the dialogue around the risks of using certain materials. Gaining the trust of your customer goes a long way in reassuring them that your installation methods are safe and will help you to build a longstanding relationship.

DEMONSTRATING COMPLIANCE CPS bodies can help those working throughout the doors and windows sector in building this client trust. Membership under a CPS certifies you as compliant against the Building Regulations and acknowledges that you are working safely. With certification by a CPS, you can present a recognised mark of quality and reassure your customers that the work you carry out will meet all relevant standards as you are pre-approved by Building Control to carry out your doors and windows installations and replacements.

COMPREHENSIVE ASSESSMENTS The assessment regime you are required to complete before joining a CPS checks both your company procedures and a physical installation to determine whether you are working in line with current legislation and standards. Although all schemes differ, Stroma carries

out a single, annual assessment of our members. This ensures a regular check against current regulations, whilst not adversely impacting your availability for work.

ADDITIONAL BENEFITS OF THE CPS In addition to the display of safety and compliance, there are a number of elements of a CPS which make you stand out. Through our online Installer Portal, you can notify the local authority of the work you have carried out and provide a certificate of works to your customers efficiently. You can also provide a 6 year guarantee to your customers, gain an MTC card on request and sign up for TrustMark membership to have your services listed on one of the largest search engines for compliant tradespeople.

*Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

ARE YOU COMMITTED TO COMPETENCE? Demonstrate a commitment to customer safety with membership of our CPS. This is available to doors and windows installers for an annual fee of just £255 +VAT and our notification fee is just £1.80 per notification.

TELL US YOUR EXPERIENCE OF CPS ASSESSMENTS! What you think of assessments for doors and windows installers? Let us know and we’ll feature your comments in the next column. Get in touch via a free reader enquiry service (simply fax back the form and include the code from this page). READER ENQUIRY NO: 0618/0112

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 1111* 76

June 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | June 2018

CERTIFICATION

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

FLAT-ROOF SYSTEMS

FROM FLEX-R CAN MAKE A WELCOME ADDITION TO AN INSTALLER’S PRODUCT PORTFOLIO

Attending an Open Day at Flex-R, the flat roofing solutions company based at High Wycombe but celebrating the opening of their new premises in Huddersfield, Glass News’ Editor Chris Champion learns about EPDM (ethylene propylene diene monomers) and the variety of flat roof systems offered by Flex-R.

Solutions for flat roofing have always intrigued me having suffered a series of problems with ones using the plywood, felt and bitumen solution of old. Seeing the telltale drips of water and trying to trace where they’ve emanated from: water does have a way of finding its own way out, bearing little resemblance to the area through which it entered! Filling cracks in the bitumen with a variety of rubberised compounds always alleviated the problem for a while, only for the water to find another way in in the fullness of time. Having the opportunity to see Flex-R’s various solutions for both new flat roofs and refurbishing of old ones was, therefore, of definite interest. So what exactly is EPDM, the material that features in Flex-R’s products and solutions? Basically, I can only describe it as similar to covering a flat roof with a butyl pond liner. Pond liners seem to be very capable of keeping water in a pond so it makes sense that it will also keep the water out. Flex-R supplies solutions for both new build and refurbishment projects and are specialist registered installers with RubberBond FleeceBack, Sure-Weld TPO & LQD-R waterproofing and flat roofing systems. They are also Authorised Merchants with the ClassicBond, DuoPly & Sure-Edge range of EPDM membranes

The sign says it all... that’s Rubberbond Fleeceback

and accessories and the EPDM and TPO membranes supplied are manufactured by Carlisle SynTec Systems who have been one of the leaders in the single-ply roofing industry for more than 50 years. Carlisle’s products have been installed on a wide range of buildings around the world, including schools, hospitals, warehouses, and cold storage facilities with more than 1.8 billion square metres of roofing materials sold. These superior roofing systems are supplied through a select network of registered distributors and Flex-R Ltd has been the sole authorised distributor for the UK for over 15 years.

Adhesive is applied to the roof deck

Rubberbond is laid on the adhesive up to 50mm from the upstand

Contact adhesive is applied to the remaining deck and upstand

The corner fold detail is shown which is secured with a pressure sensitive tape component

Factory Applied Tape seam is shown....

...and the join is masked ready to create a tidy seam

One of my first questions was about the durability of the products. What is the lifespan and what warranty is given? It’s the old question based on a company using the product for 15 years but not having any experience of it living up to its 20 year warranty! It was pointed out, however, that Carlisle have been manufacturing these EPDM products for a very long time and, in case of any doubt, the vast flat roof that covers Chicago’s O’Hare Airport has the same EPDM covering that could protect my own flat roof and it has been on O’Hare’s roof for nearly 50 years! You could say that it has well outlived its warranty although

...and the EPDM waterproofing is laid into the adhesive and pressure applied

June 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

The area up to the Sellotape is glued...

...and the covering is positioned...

...and the backing tape removed while pressing into position

Pressure is applied and is now waterproof

Where seams meet in crucial areas, additional patches are applied

A trim is applied to finish off the installation

it is rumoured to have had a few running repairs: there were plenty of jokes about the patches being more prevalent than the original covering, not unlike Trigger in Only Fools and Horses with his broom that had 10 new brush heads and 14 new handles! I hasten to add that this was just a case of Yorkshire humour…O’Hare’s EPDM roof is very much alive and well! The material that forms the basis for all three EPDM roof coverings supplied by Flex-R comes in a variety of standards. At the top end is a 50 year warranted fleece reinforced EPDM that is marketed as DuoPly. Next is RubberBond Fleeceback that has been proven to last over 50 years and is applied with a cold system preventing any fire risk. This is 3mm thick and is 180% more tear resistant than a non-fleeced membrane. It is resistant to UV and is ideal for extreme climates, whether hot or cold. Then there is ClassicBond, a 1.2mm EPDM membrane which was Carlisle’s original roof covering and this too is a 35+ year material

“The company has a holistic approach whereby they will assist with the whole roof design process and help the installer select the correct product. They will manage the site process and offer genuine single point guarantees.” www.glassnews.co.uk | June 2018

“It isn’t a case of turning up and asking for their impressive products: Flex-R’s products only go to Specialist Registered Installers because you only get one chance to get it right when it comes to a roof.” warranted for 20 years. Sitting in my office with pieces of the three membranes, I have done my level best to rip the sample pieces but to no avail. Even the 1.2mm ClassicBond, that isn’t fleece lined, is impossible to rip with your bare hands. However, Flex-R offer a number of flat roof solutions that cover the full range of needs. They have the non-reinforced EPDM and Fleeceback EPDM, as previously described, but also a TPO membrane that is now the most commonly used single-ply roofing membrane in the United States and many other parts of the world, outside of the UK. PVC systems have been a popular choice for flat roofing projects for decades in the UK. Some manufacturers are now producing a lower-cost, lower-performance PVC membrane in an attempt to take greater share of the flat roofing market. However, compared to lower-performance, low-cost PVC, TPO has a weathering package that far exceeds industry standards and all SureWeld TPO membranes can be fully adhered, providing greater wind uplift resistance. The third product is Liquid Waterproofing which is a ready to use single liquid component that provides cost effective solutions for new build or refurbishment and is ideal for complex detailing.

Having the materials for a roofing job is one thing but we all know that the actual installation makes the difference. It isn’t a case of turning up and asking for their impressive products: Flex-R’s products only go to Specialist Registered Installers because you only get one chance to get it right when it comes to a roof. The company has a holistic approach whereby they will assist with the whole roof design process and help the installer select the correct product. They will manage the site process and offer genuine single point guarantees. The Specialist Registered Installer receives full hands-on practical training at the dedicated training centre and get on-site training where Flex-R will work on the their roofing project. The technical team can, in this way, help the installer consolidate their product detailing knowledge and techniques and ensure all projects meet the warranty standards and specifications. The on-going support that Flex-R provide ensures that questions are answered immediately by the technical staff and they will visit sites anywhere in the country if asked to do so, plus there is refresher training and sales support. What was also impressive is that the technical team have all been roofers and understand an installers needs.

I watched a demonstration of roofing with the fleecebacked EPDM and was impressed how easy the process was. Every component to complete a roofing system is available at the new 14,000 sq ft centre that acts both as a training hub for installers and a depot for product distribution. With Flex-R’s roofing systems and training available I wondered why an installer wouldn’t want to add Flex-R’s roofing systems to the product portfolio that they now offer, particularly with the package offered by Flex-R to prospective Specialist Registered Installers? Trading Director Duncan Winter said: “The new training hub is a vital part of our growth plans because we can offer training to roofing contractors across the North of England who would have previously struggled to attend training at our High Wycombe base. There is strong pentup demand for our training courses for products such as RubberBond, Sure-Weld and LQD-R, which we can only supply once a roofing contractor has completed the two-stage training process, which involves classroom training and then on-site implementation.” It’s clear that Flex-R has a great product offering and, with the help they provide to prospective Specialist Registered Installers, flat roof solutions could be offered by a window and door installer and extend their business substantially. READER ENQUIRY NO: 0618/0115

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HAT-TRICK OF KEY APPOINTMENTS AT VISTA PANELS With the continued success of the XtremeDoor brand, award-winning panel and composite door manufacturer Vista has completed a hat-trick of high-profile new appointments.

STRENGTH IN NUMBERS Distinction Doors six-strong Business Development team have been in the industry for a combined total of over 50 years and pride themselves on their expertise and knowledge of the composite door market. The team is headed by Sales and Marketing Director, Chantel Roach who comments: “We recently welcomed Jane Wilson and Gillian Coldwell to the team to further strength our focus on customer support and development. The growth in the size of the team as a result of their appointments reflects the high level of importance we attach to providing excellent customer service.”

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Chantel explains the importance of the Business Development team: “Good customer service is about more than just supplying orders on time. It’s about developing a good relationship with the customer and having a clear understanding of the challenges and opportunities in their business. In this way, we can help customers to grow their business by offering them continuous support that is right for them. Our expanded Business Development team offers us the ability to develop even stronger customer relationships as we cement our position as the composite market leaders.” Tel: 01226 352274 www.distinctiondoors.co.uk READER ENQUIRY NO: 0618/0117

Strengthening Vista’s sales team, Haydon Statham joins the Merseyside-firm as its new National Sales Manager. He brings with him a wealth of experience from previous roles within major systems companies and door manufacturers. “I am really excited by the opportunity to work with a leading manufacturer like Vista, their focus on quality and service was a huge pull for me,” comments Haydon. “I was also really struck by the enthusiasm of all their staff, and the positive energy that’s found in the factory. It’s an exciting time at Vista!” Also joining the team is seasoned HR specialist Anne Williams. Joining from Jaguar Land Rover, Anne’s remit as HR Manager is to aid the senior management in supporting and growing Vista’s talented team of well-over 100 people. Anne will focus on the industry-wide skills shortage by looking at new areas of recruitment and sourcing the right candidates. “We need long-term staff that we can invest in and train up to be the next generation of talented personnel,” Anne explains. “Our employees are important to us and they are integral to the continuing growth and success of Vista. We will continue our open communication with our employees as we introduce new engagement initiatives at Vista.” Last, but not least, Vista welcomes Liam Barnes to the team as their new Quality Manager. Also joining from the automotive industry, Liam brings a decade of experience to the role, along with a degree in quality management systems. Liam will be exploring any and every opportunity to improve Vista’s operation, as well as managing Vista’s ISO 9001:2008 quality management, ISO 14001:2004 environmental management and OHSAS 18001:2007 health and safety management accreditations.

Haydon Statham, National Sales Manager

“We’re delighted to welcome three highcalibre additions to the Vista team, strengthening our operation and allowing us to continue our rapid growth,” adds Keith Sadler, Managing Director of Vista. “All three appointments are incredibly talented and bring a wealth of experience to the business, with Haydon bringing a new insight to the industry and both Anne and Liam providing a fresh approach to the challenges of a leading door manufacturer.” “At Vista we are always looking at opportunities to grow and improve our business to continue providing customers across the country with a valuable, highquality product. In addition to investing in new additions to our dedicated team, we invest in new machinery, new facilities and extensive research and development to continually improve XtremeDoor, our bestin-class composite door.” For more information on Vista call 0151 608 1423 or visit www.vistapanels.co.uk. READER ENQUIRY NO: 0618/0118

June 2018 | www.glassnews.co.uk

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

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• Capable of achieving large spans. • Single leg glazing bead is highly secure and easy to install on site. • Steel reinforcement is used where needed, to add additional structural strength. • PAS 24 certified and Document Q compliant door solution.

INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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Fax: 01226 294777 www.glassnews.co.uk | June 2018

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CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

DOORCO WELCOMES BEN ASPINALL AS TECHNOLOGY AND PROJECTS LEAD With a degree in Business Management and Marketing coupled with industry experience that spans more than a decade, it’s no surprise that DOORCO, the industry’s composite door supplier of choice, is delighted to welcome Ben Aspinall to the team as Technology and Projects Lead. “I made the move to DOORCO as wanted to challenge myself and progress,” explains Ben. “Having worked with them in my previous role at Business Micros on the implementation of the Business Management System, it was obvious they were a forward thinking supplier, with their customers at the heart of everything they do. The entire team is friendly and approachable, all with a real desire for success. My role as Technology and Projects Lead means I am responsible for overseeing and implementing any software or hardware related advances in technology and also head up any projects being worked on throughout the business. DOORCO has progressed dramatically in recent years and I’m excited to be part of the next stage development. Going forward, with the focus on continuing to improve the customer experience and satisfaction, we have a full range of IT and Marketing projects underway, all of which will play their part in helping DOORCO and our customers to be even more successful.”

Mike Hart has joined The Residence Collection and Window Widgets as their new technical manager, bringing with him considerable experience from one of the leading German systems companies, where he enjoyed a distinguished 14-year career. With a degree in Product Design and Engineering, coupled with his unrivalled experience as a design engineer and technical manager, Mike will be responsible for research and development, training, testing, product verification, whilst also providing a front end customer support role. His time will be split between the market defining The Residence Collection and highly regarded Window Widgets sides of the overall business. Mike commented: ‘I’m delighted to join what is clearly a dynamic business and in a role that will also enable me to be a little more creative and innovative in terms of product design. We are a unique business with unrivalled brands and my objective is

Ben Aspinall

Jayne Sullivan, Operations Director at DOORCO concludes: “Ben is a fantastic addition to the DOORCO team, not just because of his credentials, but more importantly he fits with our culture perfectly. We have a significant programme of IT change underway and I couldn’t be happier that Ben is helping to lead these activities forward.” For more information call: 01625 428955 or visit: www.door-co.com. READER ENQUIRY NO: 0618/0120

Connecting you to quality trade suppliers 82

NEW TECHNICAL MANAGER FOR THE RESIDENCE COLLECTION AND WINDOW WIDGETS Mike Hart to bring further technical excellence into everything that we do.’ Sarah Hitchings, sales and marketing director concluded: ‘Mike was an outstanding candidate for us and we feel honoured that he’s joined the close-knit team we have here. He’s already adding considerable added technical value to us, something that out trade partners will also be able to harness.’ For further information on The Residence Collection please visit the new trade website at www.residencecollectiontrade.co.uk and for Window Widgets visit www.windowwidgets.co.uk. You can also call the office on 01452 300912 or e-mail sales@windowwidgets.co.uk. READER ENQUIRY NO: 0618/0121

NEW APPOINTMENTS

NEW NATIONAL SALES MANAGER TO SPEARHEAD CALDWELL’S LOCK EXPANSION A senior new appointment is helping world-leading hardware experts Caldwell significantly expand its lock portfolio. Lock sector veteran Mark Frain joins the firm as National Sales Manager. Over twenty years, Mark has worked for some of the UK’s biggest and most respected hardware companies. He will now apply that expertise to helping Caldwell spread the word about its latest innovations. “It’s a huge honour to be joining a business as longstanding and respected as Caldwell. It’s one of the biggest and most respected fenestration brands in the world for a reason – and I’m relishing the challenge of helping it branch out into less familiar areas.” Alongside its trademark spring balances and friction

stays, Caldwell is now able to offer a range of window locks - and Mark will play a crucial role in it achieving ambitious plans to grow this side of the business in the months and years ahead. The cutting-edge Sinidex Security Lock incorporates floating mushroom technology by the firm’s well-regarded subsidiary Cotswold, allowing it to offer robust security performance and excellent tolerance, even with sash drops of up to 6.5mm. The Sinidex Security Lock will eventually form part of a full casement window set, along with hinges, stays and handles, allowing customers to quickly and easily manufacture highperformance products. “The Sinidex lock has been designed to offer the highest

levels of safety possible, with industry-leading tolerance levels and excellent security,” Mark comments. “It’s sleek and practical design also makes it suitable for use in casements of almost every shape and style. We expect it to become extremely popular with our customers.” Sales Director Tim Ferkin comments: “It’s fantastic to be welcoming Mark to the team at this exciting point in Caldwell’s history. His decades of lock sector expertise are going to be invaluable for us as we seek to expand that aspect of the business.” READER ENQUIRY NO: 0618/0122

June 2018 | www.glassnews.co.uk

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YOUR LETTERS

LETTERS

WHAT’S YOUR OPINION?

The UK’s Leading Glass & Glazing Newspaper

INTEGRATED BLINDS JUST GOT A WHOLE LOT BETTER Dear Editor, Integrated blinds are fast becoming the added value product of choice for many sectors. They’re quick and easy to install, they offer obvious and immediate benefits to the end-user, and they make a fantastic upselling opportunity for installers. We’ve seen all sorts of blind systems appear over the last few decades. Some of them had a lot going for them – but for the perfectionists among us, they were never quite as good as they could have been. Put simply, manually controlled blinds have never fulfilled their potential. But now that’s changing fast. There’s a new generation of robust, reliable, and exceptionally user-friendly neodymiumoperated blinds on the market – and as a result, we’re seeing a resurgence in interest from homeowners and disillusioned installers right across the UK. With the rise of wide-span glazing, particularly bifolds and large sliding patio doors, there’s never been a better time to start offering integrated blinds. More glass area means more sunlight – great in some contexts, a nuisance in others. But when that light gets too much at the height of summer, integrated blinds are a quick and easy solution to control it.

Contact Chris: chris@glassnews.co.uk

Having the blinds incorporated in the glass unit itself removes any risk of tangling the cords or similar malfunctions, common when conventional blinds are used on doors (particularly when its windy, or when the door is forcefully opened or closed).

READER ENQUIRY NO: 0618/0124

At HiTECH Blinds Ltd, we believe the products

Feel free to get in touch with your views on the industry, legislation, government, or even the newspaper.

we provide are a major step forward. They offer magnetically optimised controls for rapid raise and tilt functionality. They offer an extensive choice of colours – we’re the only UK manufacturer capable of delivering dualcoloured slats to match dual-coloured frames, and we also allow clients to choose any RAL or Pantone colour for perimeter frames, triple-glazed units with Georgian bars, and a whole host of other decorative options. And our blinds offer market-leading robustness – not only accredited to EN 1279 standard but being tested to 10,000 cycles on a weekly basis, something never done before on sliding symmetrical integrated blinds.

FIRE SAFETY IS FAR MORE THAN JUST FIRE DOORS Dear Editor, The tragedy of the Grenfell Tower disaster last year has quite-rightly put fire safety back at the top of the industry’s agenda where it belongs. Since these devastating events last June, manufacturers, suppliers, installers and end-users have all been questioning not only the quality of their fire-rated products, but also their performance. Whilst this scrutiny of fire-rated products is incredibly important and long overdue, it’s vital that the industry recognises that effective fire safety is about far more than just fire doors. Whilst certified fire doors provide a durable barrier from flames, smoke ventilation systems are key to removing smoke and heat, creating a safe escape route out of high-rise residential or commercial buildings. Designed for communal areas such as stairwells, lobbies or exit corridors, smoke ventilation systems use actuators to automatically open windows and rooflights in the event of a fire. A typical system should consist of vents certified to BS EN 12101-2 which are automatically triggered by a 24v control system (certified to BS EN 12101-10). The system is activated when a callpoint or smoke sensor is triggered, resulting in vents opening to clear smoke from that area of the building. In many cases however, the windows used for smoke ventilation are not certified or tested to the same high standard as the system. We therefore recommend and offer a number of window options to customers including aluminium glazed louvres which are thermally broken and fully-certified to this BS EN standard. It’s an effective system which has become an integral part of fire and safety strategies across the world. Whether it’s apartment blocks, student accommodation or office buildings, lives are safeguarded through the effective automation of windows in

essential high-traffic areas of the building, maintaining a safe exit. In my view, the construction and building products industries can be fairly criticised for being far too reactive, and the unfortunate events of Grenfell are an extreme example of that. However, we now have a fantastic opportunity to be pro-active by strengthening fire-rated product lines with smoke ventilation systems. We know there will be those with trepidations about entering this new area of the market but at Teal we have the tools and support businesses need to stock, supply and fit these systems with complete confidence. Not only do we have 17+ years of experience supplying window control and ventilation systems, we offer bespoke one-page installation instructions for each product and full training at our facilities if necessary. When you consider the most common cause of death from fire-related disasters is smoke inhalation, it shows just how vital these systems are to help save lives and hopefully avoid tragedies like this again. Yours sincerely, Sam Yiend Director, Teal Products For more information visit www.tealproducts.com or call 01242 620318.

They also come backedup with a no-nonsense 10-year guarantee – twice that offered by any of our competitors on a similar type of system. But regardless who manufactures them, integrated blinds are on the up – and now is the perfect time to take advantage of the lucrative upselling opportunities they provide. Yours sincerely Ian Woolley Sales Director For more information visit www.hitechblinds.co.uk or call 0330 6780 280. PR210 -Teal Products Directors Sam (left) and Ben Yiend (right)

June 2018 | www.glassnews.co.uk

The UK’s Leading Glass & Glazing Newspaper

DECEUNINCK EDITOR LETTER REPLYING TO IAN COCKEN (ALUPLAST) EDITOR LETTER Dear Editor, I notice no one has replied to Ian Cocken’s letter (is Foil Base Surface Stability A Ticking Time Bomb, 21 March 2018). Ian comments on reports of failures caused by surface stability of foiled products, with potentially significant replacement liabilities and costs for fabricators. He says: surface stability can be a problem with profiles using recycled content. The origin of the recycled content isn’t always clear so it’s difficult to predict its behaviour, and surface and dimensional stability. Whether Ian is correct in his diagnosis or not, Deceuninck uses 100% virgin material and Deceuninck fabricators don’t have any problem with foils. Listening to fabricators generally, foiled product is a bit of a nightmare. But that’s not because of problems with the foiled substrate, it’s because colour is growing rapidly, and most systems companies are not colour-enabled to deal with it. Most systems companies foil to order, not foil to stock as Deceuninck does. But if you don’t foil for stock, even the smallest hiccup causes supply problems. If you’re a fabricator and your supplier doesn’t deliver on time and in full, colour becomes a headache and you avoid selling it. Deceuninck is fully colour-enabled #ColourEnabled as we say – so it’s not a problem for Deceuninck fabricators and installers. We invested in a worldclass foiling team and machinery, and a 140,000 ft2 warehouse so we can supply 26 colourways from stock without problems. Thanks to Deceuninck Online, customers can also look in our warehouse and choose what they want – from a single length of profile - including all the foiled trims, cills and accessories, knowing they will be on their next delivery. That assurance and our powerful colour offer means that over half of what Deceuninck’s Colour-Enabled fabricators sell is colour, and the proportion is growing. That’s why Deceuninck is No 1 for colour. Rob McGlennon Managing Director, Deceuninck UK

www.glassnews.co.uk | June 2018

LETTERS

LETTER TO THE EDITOR: HOUSEBUILDING IS BACK, IS YOUR BUSINESS MISSING OUT? Dear Editor, Whilst it’s long been said that the UK housebuilding industry is on its knees, we are once again beginning to see an increase of new houses being built. Yes, it may not yet be enough to meet the incredible demand for houses, but new developments are appearing all over the UK. In fact, in 2017 UK construction companies experienced their best year in a decade as builders registered plans to start over 160,000 new homes – an increase of 6% on the year before. It appears that positive effect has continued in the first half of 2018, thanks in-part to the beginning of the Government’s five-year plan to inject £44 billion into housebuilding to meet their budget pledge of building 300,000 new homes every year by the mid-2020s. What does this all mean? It means there’s once again sizeable demand for building products from the housebuilding industry and for supply and installation partners who can service these new developments. In the past few months alone, we’ve reported on a number of new developments. Firstly, there were the projects named in the Government’s statement which included 200 homes in Devon and 300 homes in Lancashire – two of many council-owned sites now available through £45M of funding into local infrastructure. Next was the former Transport for London tunnelling site in East London,

providing 1,500 homes in the capital with 40% earmarked as affordable. And finally, we broke the story of the Top Gear test track in Surrey being converted into a mini-town of 1,800 homes. Not only is this great progress, this is a great opportunity for businesses within the fenestration industry – if they are proactive and effectively market themselves along with their products and services. Without question, now is the time to be investing in marketing and communicating with housebuilders, main contractors and even architects if businesses want to be involved in these lucrative, high-profile developments. As one of the largest providers of prospect data and market intelligence for the glazing and construction industries, we work closely with fabricators, installers and product manufacturers developing highimpact email marketing and direct mail campaigns targeted to these sectors. Whether a business is looking to target main contractors, housebuilders or local builders in their area or nationwide, or even communicate with architects earlier in the specification process, we are able to provide the contact details and business information to do so. Yours sincerely, Jade Greenhow, General Manager, Insight Data For more information, contact Insight Data on 01934 808293 or via email at hello@ insightdata.co.uk.

GLASS

GUARDIAN GLASS IN EUROPE LAUNCHES NEW GLASS ANALYTICS TOOL TO REPLACE THE GUARDIAN CONFIGURATOR FOR IMPROVED GLASS PERFORMANCE ANALYSIS Guardian Glass in Europe has introduced an enhancement to the company’s widely-used suite of web-based software tools, Glass Analytics, improving the ability of European users to demonstrate the advantages of high performance glass in building facades. With Glass Analytics, users have access to a single online platform (glassanalytics. guardian.com) hosting an array of calculation and visualization tools, including comprehensive configuration analysis, acoustic calculations, photorealistic rendering, Building Information Modeling (BIM), and more. Glass Analytics is being introduced to European users as Guardian’s new platform for glass and glazing system analysis, replacing the Guardian Configurator, which is now deactivated. To simplify and improve access to Guardian’s analytical tools, the Acoustic Calculator has been incorporated into Glass Analytics, providing users with a single destination for comprehensive glass and glazing performance analysis Each tool in the Glass Analytics suite works to aid in the glass selection process, guide the user to the appropriate glass solution to match the design objectives of their project. At each step of the design, specification and construction process, the tools provide specific information about the aesthetic and glass performance values for the glazing makeups needed to meet the project requirements. With Glass Analytics, users can:

• Calculate center-of-glass performance metrics for highly-customizable configurations • Determine the acoustic performance of different glazing configurations • Generate photorealistic renderings of standard or custom glass make-ups • Access robust, custom Building Information Modeling (BIM) Content • Archive project calculations and generate client-ready reports Dimosthenis Liouris, Technical Advisory Center Manager for Guardian Glass in Europe says: “Glass Analytics provides facade solutions that allow architects, designers, cladders and glass processers to explore aesthetic and functional possibilities while meeting complex energy, daylighting and acoustic requirements. Our vision is to create value for our customers and we’re convinced this new software will contribute to it by providing them the tools they need to understand and specify the high-performance glass combination that will best suit their next project.” The method for calculations generated using the Glass Analytics configuration editor is certified by the notified body KIWA for accuracy according to EN410 and EN673. Calculation data is taken from certified values, to ensure the reliability of data generated for use in the design of buildings and construction works. www.guardianglass.com READER ENQUIRY NO: 0618/0125

TIME OUT!

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WARRANTY

Everything

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Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

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• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

hinges and Kenrick door cylinders.

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18/02/2016

Liniar fabricators provide a ‘one-stop-shop’ to cater for every possible installation requirement. From wonderful windows, delightful doors, exceptional conservatory roof kits and inspired installation products – Liniar supplies the lot. The Liniar collection offers a whole host of benefits: •

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INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

On completion of the installation you will have the option (subject to terms & conditions of sale) to give the home owner a completed warranty card. For the extended warranty to be registered this card must be completed in full by you the installation company. The unique “manufacturers order number” is the traceability for the future extended warranty. The home owner can validate the warranty online within 30 days of the purchase following the links at the bottom of the warranty card. Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk

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• 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders.

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Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

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To find out more about the Liniar range go to www.liniar.co.uk, email: sales@liniar.co.uk or call 01332 883900

- A4 PEARL WARRANTY

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online within be registered products must warranty. : the following Doors Note to homeowner invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years wners and letter plates. www.liniar.co.uk/homeo steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles tion warranty om/registra 10 years mechanical www.trojan-hardware.c warranty Friction stays 10 years mechanical Espag rods o.uk/registration Door lock gistration www.totalhardwareltd.c www.fullex-locks.com/re however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the guide for more does allow the rs standard warranty, and maintenance (All manufacture see your operation please manufacturers. times, all at guidelines apply

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June 2018 | www.glassnews.co.uk

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HARDWARE SUPPLIES

0618/0135

CRL, THE WORLD’S LARGEST SUPPLIER OF HARDWARE AND TOOLS FOR THE GLAZING INDUSTRY

0618/0132

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Contact our friendly technical advisers on 00 800 0421 6144 e: crl@crlaurence.co.uk

f: 01706 863 860

w: crlaurence.co.uk

GLASS & GLASS RACKING

0618/0136

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www.glassnews.co.uk | June 2018

0618/0134

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WINDOWS, DOORS & CONSERVATORIES 0618/0137

0618/0138

ALUMINIUM ROOF LANTERN

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GN - Classified Qtr page Advert Roofs FEB 2018.indd 1

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0618/0139 C

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0618/0140

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June 2018 | www.glassnews.co.uk

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The UK’s Leading Glass & Glazing Newspaper 0618/0142

USEFUL NUMBERS

British Plastics Federation (BPF) Tel: 0207 457 5000

Glass & Glazing Federation (GGF) Tel: 0207 939 9101

British Standards Institution (BSI) – Standards & Publications Tel: 0208 996 9001

GQA Qualifications (formerly Glass Qualifications Authority) Tel: 0114 2720033

BSI – Assessment & Certification Tel: 0845 080 9000

Health & Safety Executive (HSE) – Glass & Related Industries Phil Smith, HM Principal Inspector Tel: 01782 602300 David Appleton, HM Inspector Tel: 0115 9712800

BSI – Product Certification & Testing Tel: 08450 765600 BBSA (British Blind & Shutter Association) Tel: 01449 780444

LOOKING FOR THE RIGHT SUPPLIER FOR CONSERVATORY ROOFS? Whether its solid or glass roofs choose the best, choose Connaught!

Proskills – Head Office Tel: 01235 833844

Building Research Establishment (BRE) Tel: 01923 664000

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Council for Aluminium in Building (CAB) Tel: 01453 828851

Recovinyl (via Axion Consulting) Tel: 0161 355 7618

Dekura Tel: 01952 201631

The Glazing Ombudsman (TGO) Tel: 020 7397 7200

Door & Hardware Federation (DHF) Tel: 01827 52337

UK Green Building Council Tel: 0207 580 0623

Double Glazing & Conservatory Ombudsman Scheme (DGCOS) Tel: 0845 053 8975

Veka Recycling Tel: 01322 38721

Fenestration Self-Assessment Scheme (FENSA) Tel: 0207 645 3700

Waste & Resources Action Programme (WRAP) Tel: 01295 819 900

Get Britain Building (GBB) Tel: 0870 162 0936

Wood Window Alliance (WWA) Tel: 0844 209 261

7-10 day turnaround

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Guardian solid roofs

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0618/0141

5 Star Warranty

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0618/0143

Homeowners Guide

Welcome to your new windows & doors Product Maintenance & Warranty Homeowners Guide

5 Star Warranty

COMPANY LOGO

5 Star Warranty

hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Order Number

Confirmation:

Number: This forms the

traceability of

your warranty,

not completing

(found on the

this section will

label on the frame)

fail to validate

your warranty.

within registered online

02/2016/0001

18/02/2016

0041 - JAN16

- A4 PEARL WARRANTY

CARD_V12.indd

08:46

RESIDENCE 7S

Ground Breaking Industry First! 17/02/2016 •17:33 Online Warranty

Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET_V25.indd

ROSION OR I-C

YEARS

ARANTEE GU D*

be products must warranty. : the following Doors Note to homeowner invoice to validate your extended date of Number of Composite Doors 30 days from Number of PVC 0037 - DEC15 - A5-8PP PEARL WARRANTY BOOKLET (HOMEOWNER)_V25.indd Windows warranty 1 10 years profile Number of Casement stainless and doors n warranty on With your windows 25 years anti-corrosio 10 years wners and letter plates. www.liniar.co.uk/homeo steel door handles on all other items listed warranty mechanical warranty 10 years mechanical door handle Stainless steel Shootbolts letter plate Stainless steel Door cylinders Flag hinges www.kenricks.co.uk Casement handles warranty om/registration years mechanical 10 -hardware.c www.trojan warranty Friction stays 10 years mechanical Espag rods o.uk/registration Door lock gistration www.totalhardwareltd.c www.fullex-locks.com/re however this manufacturer, sale by the window of international hardware at the point of warranty offered from a select group maintenance adhering to the affects the standard term back up direct together with This in no way comfort of a long information). terms and conditions homeowner the guide for more does allow the rs standard warranty, and maintenance (All manufacture see your operation manufacturers. at all times, please apply guidelines

EARS A 25 Y NT

Manufacturers Receipt / Invoice

YEARS

Y R 25 EARS FO

Date of Purchase:

Installation Company:

Warranty Booklet

ROSION OR I-C ARANTEE GU D*

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TO BE COMPLE

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Y R 25 EARS FO

• Online Warranty Registration Scheme – Direct to the Manufacturer – Reducing Remedials!

EARS A 25 Y NT

Ground Breaking Industry First!

tration

Warranty Regis

™

17/02/2016 17:32

STRONG SMOOTH & SEAMLESS

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INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

™

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

Get in Touch

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | June 2018

Windowsolutions 91

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BALUSTRADE SYSTEMS

QUALIFICATIONS

0618/0145

0618/0144

PROFILE BENDING

0618/0147 0618/0146

June 2018 | www.glassnews.co.uk

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Use the free enquiry form to obtain information from multiple companies, within this section

BI-FOLDING DOORS

SALES & MARKETING

Bison-GlassNews-classified.pdf 1 16-May-18 11:56:08 AM

0618/0148

CMY

0618/0150

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THE BIGGEST GLAZING EVENT OF THE YEAR

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COVERHEAD SCREWS & FIXINGS

MACHINERY

0618/0154

F K Moore Ltd

0618/0152

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Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers June 2018 | www.glassnews.co.uk

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