Glass News July 2018 by Christina Shaw

M FENESTRATION MAKING AKING FENESTRATION

AKING FENESTRATION MM AKING FENESTRATION A CAREER OF CHOICE AA CAREER CHOICE CAREER OFOF CHOICE A CAREER OF CHOICE See page 47

“Our excellent parent company, Quanex Building Products, has continued to follow my philosophy of investment, new product development and technical innovation.

Roger Hartshorn (right) will be handing over control of Liniar to Martin Thurley

“Quanex is a long-term industrial conglomerate and I feel confident that the Liniar and Avantek businesses will continue to perform, thrive and grow, just as they have over previous years.” Martin Thurley, who joined HL Plastics as Managing Director in February 2017, will assume the position of Group MD when Roger departs. “What Roger has achieved here is incredible,” said Martin. “I know just how much the company, and the people who work here, mean to him. His drive, passion and foresight have been key to the impressive growth of the group and he’s taken great care to ensure there’s a solid team in place for a smooth transition. Continued on page 5...

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“But I feel that now is a good time to move away, safe in the knowledge that the Group will be left in a superb position under the guidance of a proven, stable management team.”

SEE PAGE 8

“I’m incredibly proud to have been a part of the success that HL Plastics has achieved over the last 41 years,” commented Roger.

Issue 88 | July 2018

October will see Roger step down as CEO of the Flamstead Group, owner of HL Plastics and the Liniar brand, as well as Avantek Machinery - leaving behind an extraordinary legacy.

THE RIGHT PEOPLE READ GLASS NEWS IS !! TH NTH MO

Roger Hartshorn, the creator and driving force behind two of the UK’s biggest PVCu systems houses, has announced that he will be leaving his role at Liniar later this year in order to spend more time on other personal and business interests.

INSTALLERS | FABRICATORS | GLASS PEOPLE

IS !! TH NTH MO

ROGER HARTSHORN ANNOUNCES LINIAR LEAVING DATE

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CUSTOMER SERVICE? AUDI, NATWEST AND PCWORLD COULD ALL LEARN FROM OUR INDUSTRY When it comes to customer service, despite the way our industry is constantly denigrated, as I travel the country visiting companies I am always impressed at the determination shown in providing real customer service. Quality and service are always mentioned as is the need to work closely with customers and this is demonstrated by the investment in the whole customer service scenario. Answering calls promptly, getting back to customers in a timely fashion and doing everything possible to make the buying experience smooth and enjoyable. Does everything go right all of the time? Of course not, and companies recognise that providing a 100% perfect system is simply not possible. However, if things go wrong, it’s how we tackle that problem and it is not unheard of for a disgruntled customer to end up as a company’s biggest fan, simply because of how a problem has been handled and sorted out. Now I’m sure I’m not saying anything new here and readers will be saying that the old boy is stating the obvious and has finally lost his marbles. But there is method in my madness! While so many companies that I have seen take customer service very seriously and invest money on people and training so that they can really help their customers, when it comes to the really large and multi-national companies outside our industry, it seems to be a very different picture. There are constant surveys in newspapers pointing out companies who fail to deliver on promises to their customers and, basically, treat those customers with contempt. It is probably a numbers game in that a relatively few customers falling by the wayside from being disgruntled by the treatment afforded, matters little in the great scheme of things. Plenty more customers where they came from!

to free it up, they still claim it is fit for use. The problem is they sold it as a Windows 10 machine but it is actually a Windows 8 upgraded to Windows 10 and the machine doesn’t have the required resources to run the more technical software. Customer service: nil - they have absolutely no interest in sorting the problem and are hoping I’ll just get bored and go away. Keep well clear of PCWorld! And NatWest? No great surprises that the banks are pretty much top of everyone’s hate list. Paying for Premier or Private banking (they keep changing the name!) is a waste, and I’m sure you are wondering why I do it? I thought I would get better customer service. The issue is that I can’t make payments or set up new payees. My account has been ‘downgraded’ and all transactional information and half my list of payees has been deleted by the bank! It turns out that this applies to everything from March 2014 to March 2018. Why? Four hours of calls, waiting and listening to how their ‘helpful banking staff ’ will solve my problem and I’m still not up and running. The good news? If I owe you money and you are expecting a payment, it ain’t going to happen! On a happier note, with summer here we’re definitely entering the ‘silly season’ when it comes to national news. Journalists and editors are grasping at straws for something to write about and surveys are always a good column inch filler. I read the other day about a Which survey about the most trusted tradesmen. With some trepidation I looked down the list to see where ‘window installer’ might be ranked, bearing in mind the whole ‘double glazing salesman’ scenario with which everyone likes to label our industry. Surprise! No listing for a window installer but ‘Glazier’ made the top ten of most trusted tradesmen. Happy days!

My experience this month, and I’ll keep it short as I could fill the newspaper with this saga is, firstly, with Audi. An engine warning light prompted me to lift the bonnet and find that mice had eaten most of the rubber components, but that’s another story! The upshot was that an oil drop valve had given up the ghost. A £50 component but only available from Germany on a 5 to 10 working day delivery. Why couldn’t this small part be put in a jiffy bag and sent by overnight post? It travelled in a vast shipment to a distribution point in England and was eventually sent out. Result: car off the road for two weeks and an unhappy Mrs C because I had to nick her car. PCWorld is a doozy. A problematic laptop over its 4 year life as it eats hard drives and loses all my work. Despite being sent off for mending and constant calls to the helpline....it freezes up to 40 times day and needs hard re-booting

www.glassnews.co.uk | July 2018

CONTENTS

June 2018 crossword solution:

4 Marketing 5

Front Cover Story

Industry Awards

Face To Face

CONTACT DETAILS

8 Colour

Christina Shaw Managing Director / Advertising Enquiries M: 07805 051322 E: christina@glassnews.co.uk

12 Doors 21 Trade News 48 Timber

‘TIME OUT’ WINNERS – JUNE!

50 Conservatories 54 Hardware

Crossword: Mrs S Bird, South Yorkshire

60 Supply The Demand

Eye Spy: Catherine Smythe, Cornwall

65 Windows

Emma Champion Advertising Manager M: 07508 263262 E: emma@glassnews.co.uk

62 Machinery 70 Case Study: Rooms & Views

Spot The Difference: Mr A Mann, Stoke-on-Trent

Justin Lazenby Finance Director / Press Release Enquiries M: 07711 828710 E: justin@glassnews.co.uk

72 Installer Focus

Sudoku: Gavin Philps, Horsham

76 Building Our Skills

Congratulations to all our winners! Good Luck in this months Time Out pages!

80 Women In Industry

78 Glazing Summit 82 Careers

Chris Champion Editor / Editorial Enquiries M: 07850 267223 E: chris@glassnews.co.uk

84 Charity News 85 Cold Calling 86 Time Out! 87 Find A Supplier

@GlassnewsMag

Kate Pennington Graphic Design E: kate@glassnews.co.uk

glassnews™ is a registered Trademark. The views contained herein are not necessarily those of glassnews™ and whilst every effort is made to ensure information throughout is correct, glassnews™ does not accept liability for errors. The views expressed by contributors and the content of letters, are not necessarily those of glassnews™ and therefore cannot take responsibility.

Christina Shaw

/GlassNews

Deadline for copy: 16th of each month Please recycle this newspaper so we can continue to use recycling in our effort to help the environment.

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MARKETING

The UK’s Leading Glass & Glazing Newspaper

PUTTING CUSTOMERS FIRST

– A NECESSITY, OR NICE TO HAVE? Fiona Lund, MD of industry marketing specialists Brouha Marketing Ltd, looks at how important it is to put customers first. It has been reported by Walker, a US customer intelligence consulting firm, in its ‘Customers 2020’ study that by the year 2020 customer experience will overtake price and product as the key brand differentiator. But what makes a good customer experience has changed significantly in recent years. Today, companies interact with customers across multiple channels. The more ways in place for customers to get in touch, access the information they need and directly contact the individual they want, the better. That goes for online, offline and via social media. Whatever channels you have in place to communicate with customers, service and interaction need to be consistently good to make a difference. Inconsistency is often enough for customers to start to look elsewhere. It can be hard when things are busy to pay existing customers the attention they deserve, but it’s a critical business strategy that is truly setting companies apart.

WHEN ARROGANCE OVERRIDES For some companies focusing on customers doesn’t always seem quite as important as

focusing on themselves. The emphasis is entirely on winning new business or making sure their brand is front and centre in the public arena. But it’s existing customers – the ones they’ve forgotten about – that pay the bills. Even for companies that are dedicated to getting things right first time, mistakes happen. It’s what you do about the mistake that counts though. It sounds so obvious but it’s surprising how many companies still have the arrogance to ignore complaints, think they know best, or even worse blame, the customer.

ESTABLISHING A POSITIVE CUSTOMER EXPERIENCE

Fiona Lund

So how do you establish an overriding positive customer experience throughout your entire business and across an everwidening range of communication channels? It needs to start at the core of the business, with the management team, so it’s a central culture that shines through in every aspect of the business and not an enforced strategy. It requires consistent and open communication with

staff and customers. It requires honesty and transparency, so customers know they can trust you when things are going well and more importantly, when things aren’t going as well. It also requires a more humble approach where you and your team are genuinely more interested in the success of your customers than your own ego.

CUSTOMER SATISFACTION = SUCCESS Raymond Kroc is the man behind McDonald’s and whatever you think of the fast food industry or this particular chain, there is no denying its ongoing success. The man at the top of it all has been quoted as saying: “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” This is certainly our experience. We’re lucky enough to work with some of the most customer-focussed businesses in the industry and it’s a refreshing approach, but one that yields real results too. Increasingly they’re asking us to help them create open and consistent communications with

existing customers as well as potential new customers via multiple channels.

STAND THE TEST OF TIME The customer-focused culture is something we’ve developed at the heart of Brouha too. We put all our efforts into delivering for our customers, sometimes even at the expense of our own marketing or business development! But achieving results for our customers is genuinely what makes us tick and gives us job satisfaction. And it’s that job satisfaction that drives us to do the best for our customers again and again, generating mutually beneficial relationships that stand the test of time. It’s an approach that is relevant whatever your business and whatever industry you are in and we’re proud to work with likeminded companies that are outstanding in the products and services they supply as well as the customer experience they offer. For more information about Brouha Marketing visit www.brouhamarketing.com. READER ENQUIRY NO: 0718/0007

July 2018 | www.glassnews.co.uk

FRONT COVER STORY

INDUSTRY AWARDS

ANOTHER RECORD TROPHY ROUT…

GLAZERITE INSTALLERS TAKE FIVE OF THE SIX INDEPENDENT NETWORK AWARDS

Roger on the site of a new 140,00ft2 warehouse in Alfreton in 2003

Roger with former PM David Cameron during a visit to HL in 2014

Continued from page 1...

The Flamstead Group was acquired by American NYSE-listed firm Quanex in 2015, with Roger remaining in place as Group CEO.

“I’m extremely proud to be taking the reins and building on the success of Liniar and Avantek. Roger will be leaving us in an excellent position and with the backing of Quanex we fully expect to continue going from strength to strength.” The story of Roger’s rise to the top of the fenestration industry is an inspirational one. He began his career as a tooling apprentice at HL Plastics in 1977; eleven years on and he was leading a management buyout with his partner, Mike Bosworth, adding Tarpey Harris Precision Toolmakers to the group one year later. The Eurocell brand name was launched in 1991, followed by its first window system three years later. The success of Eurocell persuaded the Tessenderlo Group to acquire total ownership of the group in 2003. Two years later, Roger and Mike formed Flamstead Holdings and bought back HL Plastics and Tarpey Harris, launching the Liniar window system in 2008 and taking the industry by storm.

Despite doing his best to keep a low profile, Roger has still been recognised for his achievements over the years. He was voted number three in the Window Industries’ ‘Top 30 Most Influential’ list in 2013 and featured in The Manufacturer 2014 Top 100 influential individuals in UK manufacturing. But the icing on the cake came in 2017 with Liniar winning a Queen’s Award for Enterprise in Innovation for its ModLok™ bi-fold, meaning an invitation for Roger to attend a reception with Her Majesty at Buckingham Palace. “I’d like to thank all staff, customers and suppliers for their help and support along this amazing journey,” said Roger. “When I first started as an apprentice toolmaker at HL all those years ago, I hardly imagined that I would end up ringing the closing bell at the New York Stock Exchange or meeting the Queen. Not bad for a working class lad from Derbyshire!”

Glazerite installers have once again returned triumphant, beating all-comers to win five out of six of the main National Independent Network Awards at the organisation’s annual ceremony. The haul this year, beats The Glazerite UK Group Ltd’s previous run of records, with its customers claiming a trophy in every sales category of the awards except one – and even that winner sources some products from the Group. Top in the £2millionplus category was Thistle, making a fantastic 16th win in the IN and previously Network VEKA Awards for the Aberdeen-based company. In the £1-2million, another repeat winner, Cheadle Glass returned to collect its fourth trophy, while Cannock-based Goliath

Homeworld, in the £600k-£1m group, took its seventh. Wilson Windows of Loughborough won the £400k-600k award, having previously ben voted Best Newcomer in 2016, and first-time winner but previous finalist Mews Windows of Walsall came top in the £250k and under. Just to add to the tally of accolades, Glazerite is primary supplier to 16 of the 36 finalists and secondary supplier to five more. The Glazerite UK Group Ltd Director Jason Thompson said: “We are really proud of all of our installer partners and very happy that we have been able to support them. They have always excelled themselves at the IN and Network VEKA Awards but they just go on getting better every year. “Seeing all of their trophies, past and present, just shows

But what does the future hold for Roger now? “I certainly won’t be retiring - I still have industrial property interests, Tarpey Harris and the newly formed Garner Aluminium Extrusions Ltd. I look forward to spending more time developing and focusing on these businesses along with perhaps a few extra holidays.” Roger meets the Queen at Buckingham Palace

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READER ENQUIRY NO: 0718/0008

what can be achieved when competent, professional installers are given all the support they need to bring to bring out best in each of them.” The awards were presented by Sky Sports presenter Chris Kamara at the Independent Network AGM, Conference and Gala Dinner at the Chesford Grange Hotel, Kenilworth, on Saturday (June 16). During the day, the AGM conference was hosted by Jeff Grout, Business Consultant Specialist known for being one of the top 100 best business speakers in Britain, while some exciting plans to work with WHICH Trusted Traders and FENSA were announced in the Independent Network Marketing update. The Glazerite UK Group is one of VEKA’s leading trade fabricators in the UK and a long-standing Network VEKA and Independent Network member. It offers a fully nationwide service based on manufacturing units in Northants, Peterborough and Greater Manchester. South Wales and the West of England are served through the South West distribution hub in Bristol. www.glazeritewindows.co.uk

Winners presented with their awards from Chris Kamara

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www.glassnews.co.uk | July 2018

FACE TO FACE

The UK’s Leading Glass & Glazing Newspaper

THIS MONTH: Mat Gibson Managing Director, Chase Taylor Recruitment Ltd An expert in fenestration recruitment, working closely with clients and candidates to ensure the perfect match is made. Highlighting the importance of meeting the people you’re working with and getting to know the industry. Determined, hardworking and lives life to the full!

IT’S ALL ABOUT YOU Where were you born and currently live? I am a Brummie through and through! I was born and raised in Great Barr, Birmingham and I am currently living in Four Oaks, Sutton Coldfield.

Your education and the subject or activity in which you excelled? University of life! I left school with GCSE’s and I would say that I was best at Physical Education and talking.

Your favourite sports or interests? I am a BIG football and boxing fan, I not only enjoy watching both sports but I often participate when I can.

Consultant when I was head hunted to join a specialist agency within fenestration and that was 15 years ago.

The job you do? Pure and simple I am a Recruitment Consultant – I love recruiting and the fenestration industry. My aim every day is to ensure the right candidates are placed with the right company in the right positions. This includes taking the time to meet Clients and Candidates whenever possible. I have an excellent team who share my passion to provide knowledge and service like no other agency.

Your greatest achievement? Hands down my greatest achievement is raising my son Chace who the company is named after; Chace Taylor Gibson.

Your biggest regret in life?

AND YOUR FUTURE

My biggest regret would not be taking the leap and starting my own business up earlier.

What would you like to do if you weren’t in this?

The temptation you can’t resist?

I have always been interested in Architecture, so starting over I would go for Architectural Design or something similar.

I am partial to the occasional Peroni.

Someone or something that inspires you? I would have to say Richard Branson; he is a commercial genius and has become an entrepreneurial inspiration for many.

YOUR CAREER When and how you joined the industry?

Particular Ambition? My ambition is to continue to strive to be the very best recruitment agency in the industry.

The way you want to be remembered? Hardworking, honest, friendly and NEVER WEARS SOCKS!.

Well, I joined the industry like most people, by accident. I was working as a Recruitment

“I have an excellent team who share my passion to provide knowledge and service like no other agency.” If you would like to appear in ‘Face to Face’, or would like to nominate someone else to be featured, simply email chris@glassnews.co.uk. 6

July 2018 | www.glassnews.co.uk

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27/03/2018 15:38

COLOUR

The UK’s Leading Glass & Glazing Newspaper

SIGN UP FOR SENIOR’S NEW SIGNATURE RANGE! Senior Architectural Systems is putting colour in the frame with the launch of the new Signature range – an exclusive sales tool for its trade network of installers which has been designed to make it easier for domestic customers to choose from a selection of the most popular and ontrend colour shades and powder-coated paint finishes.

TRUFRAME’S

5 COLOURS IN 5 DAYS Despite the recent rhetoric for “new thinking” towards coloured uPVC window supply, TruFrame have been offering a 5-day service for foiled products since 2013. Today, the company continues to support their customers by offering these impressive lead times on an even wider range of colours, whilst backing up their promises with world class On-Time-In-Full service levels. ‘Though the market demand for uPVC profiles in an everincreasing number of colour options has never been in doubt, the product complexity and requirement for foiled-onwhite and foiled-both-sides means that most fabricators offer foiled products on extended lead times,’ explains TruFrame director Patrick Firmager. For the past five years, TruFrame customers have benefitted from being able to order all foiled options for rosewood, golden oak and anthracite grey on the same lead time as white uPVC – just 5 days. In addition, the company’s 7-day lead time offering encompasses smooth ivory, white foil, cream foil, black foil, Chartwell Green and Irish Oak. Elsewhere in the Liniar range is an even wider range of colour options offered on a longer lead time, due to the profile needing to be foiled to order. As market demand shifts in line with consumer trends, TruFrame will again look to adopt shorter lead times on new foils as popularity increases, ensuring that customers always have easy access to the next “in” colour.

Patrick added that: ‘Our 5-day service for both white uPVC and high demand colour options is something that our customers value and take full advantage of, as it can be the defining factor between winning or losing a job. Our commitment to delivering high quality hand-finished products when we say we will, gives our customers the confidence to actively promote foiled products.’ With desire for foiled windows and doors every increasing, the way in which colour is sold must also evolve. Today’s homeowners want to see exactly what it is they’re buying, which is why TruFrame’s innovative QuoteBuilder tool provides fully-representative and photorealistic visualisations of every product, in every colour combination available. Going to such length demonstrates competency and transparency to homeowners, whilst generating qualified leads for TruFrame’s installation partners. Please visit www.truframe.co.uk for further information on TruFrame’s window and door range, which incorporates the new lead-generating QuoteBuilder platform. To discuss becoming a TruFrame partner, please e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame.

Compact and convenient, the high quality swatch book showcases 14 different colour options that are available across Senior’s Ali range of slim line Ali VU aluminium windows and Ali FOLD patio and bi-folding doors. The Signature collection features an inspiring palette of colour options from classic neutral tones to more vibrant shades, all of which can be created at Senior’s in-house powder coating facility. Jonny Greenstreet, Senior’s marketing manager, said: “We are committed to providing our trade installers not only with the products they want, but also the sales tools they need and the new Signature collection colour swatch has been developed with this ethos in mind. One of the biggest advantages of aluminium fenestration systems is the design flexibility they offer through the use of powder coating but we appreciate that consumers can feel overwhelmed with the choice of colours and finishes available. Our new Signature colour swatch is a great way for trade contractors to showcase the different options for our Ali range of doors and windows in a professional and convenient way. As we can match all colours in our in-house powder coating facility, we can also offer our trade customers the reassurance of a quick turn-around, guaranteed delivery dates and consistent high quality.”

In addition to the 14 striking shades in the Signature collection, Senior can coat to the full range of RAL colours and also hold a large stock of grey, white and grey/ white dual profile colours for quick and reliable delivery. The new colour swatch is the latest addition to Senior’s existing benefits package which is exclusively available for its network of trade customers and which also includes technical advice, training and PR and marketing support. To request a copy of the Signature swatch book and for information on how to open an account, please contact your regional technical sales manager. More information on Senior’s Ali range of doors and windows is also available at www.seniorarchitectural.co.uk/askforali or by searching for Senior Architectural Systems on Twitter, LinkedIn and Facebook. READER ENQUIRY NO: 0718/0013

LAZY, HAZY SUMMER GREYS A ‘grey outlook’ might not sound like the most appealing summer view, but – if you’re in the home improvement market – VEKA Group has unveiled a grey product to thoroughly brighten up your sales pitch, whichever way you look at it. VEKA’s Imagine Bi-Fold Door is now available with a Grey Base profile, meaning that you can offer your customers a product that’s completely coloured from every angle. (No more tiny glimpses of white anywhere!) Hailed as ‘this summer’s coolest grey’, the Imagine Bi-Fold with VEKA’s new Grey Base is designed to be foiled with the ever-popular Anthracite Grey from the Variations colour collection. Supplied with matching Anthracite Grey hardware from ERA, it is bang on trend and offers fabricators and installers yet another selling point to seal more sales this summer. Sales Director Neil Evans explains: “We wanted to give our customers another benefit to offer their customers. The Grey Base profile for the Imagine Bi-Fold Door

will be priced exactly the same as standard profile, it’s just a great ‘extra’ that might prove to be the tipping point for homeowners choosing which product they want to spend their hard-earned cash on. “VEKA’s Imagine Bi-Fold Door is already top of its game, as it offers a great combination of style and substance, without compromise. It’s been designed to provide the ultimate in security, style and energy efficiency, and comes with a host of guarantees. “With the Grey Base, and foiled both sides in Anthracite Grey, it offers the look of aluminium, with the benefits of PVC-U. And VEKA can provide the matching Grey hardware from stock, so ordering and delivery are straightforward and lead times are kept to a minimum. This product development is another example of VEKA’s ability to anticipate – and react flexibly to – trends in the current market. As Grey products began to grow in popularity, VEKA was already developing ways to help customers capitalise on this opportunity. “The Imagine suite of doors is incredibly popular with our fabricators and installers, and the Grey Base option on the Imagine Bi-Fold Door was very well received at the last FIT Show. “We aim to ensure that VEKA and Halo users have all the tools they need to secure sales, and we anticipate that this will be a valuable addition to their portfolio.” Tel: 01282 716611 - www.vekauk.com

READER ENQUIRY NO: 0718/0012

READER ENQUIRY NO: 0718/0014

July 2018 | www.glassnews.co.uk

COLOUR

The UK’s Leading Glass & Glazing Newspaper

MORE COLOURS STOCKED FROM MODPLAN Leading VEKA trade fabricator Modplan has just announced more colours from its Variations range will now be available from stock. Heidi Sachs, Managing Director of Modplan said: “The increase for coloured products shows no signs of slowing down as the surge in demand from consumers looking to personalise their homes has resulted in more colour options being required. Our three new stocked colour finishes will give our customers additional opportunities to promote colour further with the confidence of a quick turnaround.” From 1st June, Modplan will stock an additional three perennial favourite finishes - Anthracite Grey on White, Anthracite Grey on Grey and Chartwell Green on White. This is in addition to their Rosewood, Golden Oak, Grey, Black, Irish Oak and on white options. In addition to the stocked Variations colour range, Modplan also has a dedicated on-site

paint plant which opened in 2014. Heidi explains: “Having our own dedicated paint plant means we have rapid turnaround times on our painted coloured products too. Feedback from our customers tells us that this has made colour a lot more accessible and helped them add value to their contracts more easily.” Modplan’s paint plant opens up a world of colour for installers. Frames can be painted in any RAL colour and a wide range of finishes is also available, including woodgrain effects. This means any products not yet available in a foiled finish can be spray painted to match foiled items, creating a streamlined and complete look across multiple products. Modplan also offers an all-over colour solution because as well as spraying the interior and exterior frames, the areas that are visible when the window is open are also sprayed, something that gives a much more sophisticated result. Modplan is renowned in the industry for its partnership approach that helps its customers to grow their businesses. By removing the barriers to colour by introducing both stocked colours and painted products, Modplan is demonstrating its ongoing commitment in response to wider consumer and industry trends. Tel: 01495 246844 - www.modplan.co.uk READER ENQUIRY NO: 0718/0015

DISTINCTION DOORS IN ANY COLOUR! Distinction Doors, the UK’s leading composite door supplier, now offers any colour across their entire composite door ranges, both internally and externally. Bethaney Larkman, Distinction Doors’ Marketing Manager said: “For the consumer, selecting the colour is one of the most important decisions when choosing a front door which is why we now offer all our doors in any colour. We are giving our customers and their installers a competitive edge to offer any colour door and add value to the sale.” Distinction Doors opened their state-ofthe-art paint plant back in 2015 with the investment bringing a wealth of benefits to Distinction’s customers. Bethaney explains: “We’re much closer to the painting process therefore we’re aware of trends in colour, which gives us great market insight that we can use to support our customers. Our state of the art in-house paint plant allows doors and glazing cassettes to have

an exact colour and woodgrain match across all our bespoke colours. This also means that customers benefit from having only one surface warranty. Our customers love that their consumers can choose the perfect colour for the exterior of their home and can choose a different colour for the interior side of the door for a seamless look and feel.” As consumers become more adventurous with colour it makes good sense to partner with a composite door company who can offer all the colours you need. It’s what we call the Distinction difference! Tel: 01226 352265 READER ENQUIRY NO: 0718/0016

0718/0017

Introducing the NEW Glazing Service by DOORCO

0158 - APR18 - DOORCO HALF PAGE GLASS NEWS AD (255MM X 151MM)_V12.indd www.glassnews.co.uk | July 2018

15/06/2018 08:29

COLOUR

DOORS

The UK’s Leading Glass & Glazing Newspaper

DEKKO ADDS NEW GREY SUBSTRATE TO THEIR SEAMLESS INFINITY FLUSH SASH Dekko Window Systems, the trailblazing fabricator behind the popular Infinity Flush Sash, has extended the premium credentials of its seamless uPVC system with the addition of a new grey substrate. The new substrate, finished in an Anthracite Smooth Matt foil, gives Infinity a matching high-end finish on the inside of the frame – replacing the standard white or dark brown finish that’s found when you open other window systems. The combination of the grey on grey appearance, alongside both Graf welded frames and now cills, means Infinity is expertly placed to help Dekko customers target the premium end of the home improvement market. “Infinity has long been the luxury alternative to standard white uPVC windows and we’re delighted to extend that with the brand-new substrate,” comments Kurt Greatrex, Sales Director at Dekko Window Systems. “With its Smooth Matt finish, the new substrate adds the final touch to what is already a highly-desirable and high-margin window system, which meets the premium demands of today’s consumer.” “The completely grey finish also means Infinity can double-up as an effective replica for aluminium. So, if our luxury Räum aluminium collection is just outside the homeowner’s budget, our customers can effectively recreate those premium, contemporary aesthetics using the Infinity Flush Sash. It’s part of our commitment as the UK’s leading premium fabricator to provide all the tools and support our customers need to thrive in this ultra-competitive market.” Alongside the marquee flush sash, Infinity’s standout aesthetics are available in both chamfered and sculptured designs. Manufactured using Deceuninck’s proven 2500 and 2800 systems, Infinity is wellsuited for use in new-build projects and as a timber replacement with 26 stunning colourways including a number of authentic woodgrain foils. Celebrating a decade in business, Dekko Windows Systems was founded by Gary Torr and Kurt Greatrex, and is one of the leading fabricators of high-end uPVC and aluminium windows and doors. Based in Greater Manchester, Dekko was listed in the 2016 edition of the London Stock Exchange’s 1000 Companies to Inspire Britain. The report celebrates the fastest growing small and medium-sized businesses in the UK. For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com.

READER ENQUIRY NO: 0718/0018

RAINBOW STABLE

ONE PIECE BEND Force 8 is still the only company in the industry to offer a one-piece sash bend for its arched composite doors and windows. The Manchester company has perfected the technique over the last 25 years as Managing Director Dennis Sumner explained. Dennis said: “Force 8 has been in business for some 25 years now and is still the only company in the industry to offer a one-piece sash bend on our full and part arches. There is no unsightly weld along the arch and as well as being fully reinforced, the one-piece bend adds to the structural integrity.” The company offers a huge range of composite doors styles, many of which it has developed exclusively itself and every door style is available with an arched VEKA Group frame. Available in over 210 colours and with features such as slam-shut, SFS Dynamic hinges and low threshold available, the one-piece arch is just one of the things that makes these doors so attractive to both fitters and homeowners. A choice of traditional or contemporary hardware and woodgrain or smooth finishes ensures that there is something to complement every home from the 1000’s of combinations available from Force 8 – even the hingers are available in a choice of five colours! Force 8 has recently put a contemporary twist on its arched doors with the development of its Versace door which is set off-centre within an arched frame, allowing for a striking full-length sidelight.

Force 8 has announced that its composite stable doors are now available in a huge choice of 210 RAL colours.

The company has seen a rise in the popularity of this style of door over recent years as Managing Director Dennis Sumner explained. Dennis said: “We were one of the first companies in the UK to manufacture composite stable doors and since we launched them sales have consistently grown year on year. We are now able to offer our stable doors in a choice of 210 RAL colours – meaning that there is something to suit every style of home, plus we can offer the frames in any colour, allowing them to complement or contrast with the door.” Typically suited to more traditional style properties,

the stable door is a fantastically versatile choice for a back door as it allows for plenty of ventilation and customers with children enjoy being able to keep an eye on their offspring playing in the garden while maintaining a level of closure to stop unwanted leaves and animals to enter the home, the company said. Of course, the opposite is also true with a stable door offering great ventilation and light while keeping children and pets safe indoors! As with all of Force 8’s composite doors, its stable doors enjoy the level of thermal efficiency that

“We are now able to offer our stable doors in a choice of 210 RAL colours – meaning that there is something to suit every style of home.”

you would expect from a composite door, coupled with the low maintenance that makes them such a popular alternative to timber. While the doors are available in a grained finish reminiscent of timber, a more contemporary smooth finish is also available which is ideal to complement smooth PVCU foiled or aluminium windows.

Good looks are not the only consideration with these doors though and Force 8 has ensured that security is of top priority, employing the use of the AV2 Winkhaus or the BSI tested Yale thumbturn locks. SFS Intec hinges have been selected by Force 8 as they are fully adjustable, making them a fitter’s friend. A low threshold stormguard is also available for disabled access. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0718/0020

Tel: 0161 483 1997 - www.force8.uk

“A choice of traditional or contemporary hardware and woodgrain or smooth finishes ensures that there is something to complement every home.” READER ENQUIRY NO: 0718/0019

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

COLOUR speaks louder than WORDS

Create a welcoming entrance. Paint your door any colour on the inside and outside!

0345 2000 816 | customerservices@distinctiondoors.co.uk distinctiondoors.co.uk | door-designer.co.uk Tried, tested and trusted, the UKâ&#x20AC;&#x2122;s number 1 composite door supplier 0718/0021

www.glassnews.co.uk | July 2018

DOORS

The UK’s Leading Glass & Glazing Newspaper

ALUMINIUM THE FOUNDATION OF SUSTAINED GROWTH FOR DOOR SPECIALIST Sliders UK has said that sales grew by 34% year-on-year, with demand for aluminium products driving increased volume. The announcement comes a year-on from a management buy-in and launch of a new growth strategy, which has been underpinned by a series of new product launches. Steve Mines, Sales Director, Sliders UK, said: “We’ve been manufacturing the ALUK bi-fold for approaching a decade and introduced a second aluminium bi-fold, the Ultimate Evolution in 2016. “Demand for those products has simply snowballed in the last 24-months. That drove the expansion of our aluminium offer last year and continues to inform our strategy for this year, with the further expansion of our range to offer a complete collection of aluminium products.” The Ultimate Evolution has been a key addition to Sliders UK’s offer. It features a highly innovative fully adjustable jamb option, which fitted to both sides of the door, makes squaring and setting faster – cutting installation time to as little as 45 minutes. Its consequential popularity with installers means that it now accounts for sales of more than 100 frames per week. With a maximum sash height and width of 3000mm x 1200mm, colour-matched handles and magnetic door holders, a low threshold option and 30mm polyamide thermal break for increased thermal values, it is also fully tested to PAS 2, Part Q approved and BS6375 Part 1 Weather Tested. Another significant development in the last six-months has been Sliders UK’s launch of an aluminium window. Manufactured in ALUK’s proven 70mm Optio system, the Ultimate Aluminium Window is defined by clean and flexible sightlines, making it suitable for traditional and contemporary applications. It accommodates double and tripleglazed insulated units of 24mm to 40mm,

employing a unique polyamide thermal break design to achieve u-values as low as 1.2W/m2K. It’s also fully tested to PAS24 and is part Q compliant. Available in white or anthracite grey as standard, plus dual colour options and any RAL colour as special order, the Ultimate Aluminium Window comes in a range of fully anodized finishes, also carrying a 10year guarantee. “We’ve seen an opportunity to add value to our customer offer”, said Mines. “We had numerous customers asking for them because they couldn’t get the quality and reliability elsewhere. If you’re doing an orangery or an extension ordering in a handful of windows with your bi-fold order makes a lot sense.” Sliders UK has also added ALUK’s new Veranda to its range. The contemporary modular system has been designed to make installation easy, while generating high margin opportunities. “It’s not just about aluminium. We’ve launched a new composite door offer this year in the Ultimate Composite Door, which features intelligent timber inserts, so it achieves PAS24 including cut throughtesting. “Ultimately it’s about trying to extract additional value from what we do for our customers. We’re committed to offering the highest levels of service. That goes beyond OTIF to wider support including first-time assisted fit. All of this taken as a whole and we have something which is very competitive.” For more information contact s ales@sliders-uk.com or visit the website at www.sliders-uk.com.

READER ENQUIRY NO: 0718/0022

GRM ADDS REHAU TRIPLE TRACK TO ITS SLIDING DOORS OFFER South Wales-based PVC-U window and doors specialists GRM, is now giving customers the triple track option on its REHAU AGILA sliding door – offering the large openings of a multi-fold installation with the reduced sightlines of sliding doors. As a REHAU authorised partner, familyowned business GRM fabricates a full range of AGILA doors, including sliding, multi-fold and Passivhaus. Since the company added the AGILA sliding doors to its portfolio last year, sales have been very positive but with the addition of the triple track, GRM managing director Richard Gambling is expecting an even greater response from the market. Richard said: “With the triple track we can offer large span sliding doors with the big openings normally achievable with a multi-fold door, but without as many sightlines (multi-fold door panels are normally 1m wide). So it’s really the best of both worlds. There’s a lot of excitement about it, and we have orders on the books already, despite only starting to manufacture the triple track since January 2018.” The AGILA sliding door meets consumer demand for large span patio and entrance doors which create a feeling of openness in any home. Combining superior design and engineering to offer outstanding versatility and style, the AGILA sliding door is available in a range of colour laminate finishes too. The new triple track option for the ontrend sliding doors means that customers can choose from 2, 3, 4 or 6 pane options, opening from left, right or even the centre for complete flexibility. And because the openings are in-line, there’s no need to arrange a room to allow space for the doors to open.

As well as being stylish and practical, the PVC-U sliding doors also offer superior energy efficiency, noise reduction and are low maintenance. Plus they are equipped with bespoke security hardware from ERA to meet the requirements of PAS24, including a 12-point locking system and additional corner hooks for added security. GRM has been fabricating REHAU products for 20 years, and as the company already makes the AGILA Multi-fold door and, the addition of the AGILA Sliding door including the triple track option was a straightforward transition. Richard continued: “We needed some new equipment to mechanincally joint the track and some basic training for our fabrication staff, but as they were already familiar with the AGILA system, it was easy enough for them to pick up. All in all, the triple track is a great new addition to our portfolio, which has been integrated into our operation with minimal fuss and investment.” Clare Higgins from REHAU said: “The trend for large span doors continues to grow, and customers are now looking for the next big thing after the runaway success of multi-fold doors. With the triple track sliding doors, there is a huge opportunity for fabricators and installers to offer homeowners something new and exciting, and as GRM has demonstrated, it can be added to an existing AGILA offer with ease.” For more information visit www.rehau.uk/agila.

READER ENQUIRY NO: 0718/0023

July 2018 | www.glassnews.co.uk

DOORS

The UK’s Leading Glass & Glazing Newspaper

VIRTUOSO DOORS CELEBRATES RECORD-BREAKING MONTH Virtuoso Doors has celebrated its biggest sales month ever in the history of the business. Since becoming part of Customade Group in 2017, Virtuoso Doors’ sales have grown at phenomenal pace. Now Virtuoso has announced that May was a recordbreaking month for the business with sales up by 50% on the same period last year. Tony Craggs, managing director of Virtuoso Doors, explains: “It’s been an incredible time and we are absolutely delighted to celebrate the biggest sales month in our 37-year history. Demand for our range of precision manufactured doors has snowballed in the last 12 months and sales have now reached an all-time high.

“In a highly competitive market, we stand out because of the superb quality of our products and the levels of service we provide for customers to help them win business and achieve long term growth. Demand has driven increased volumes, but our growth is certainly not at the expense of the service we provide for customers and we have maintained our OTIF record of over 99%. At a time when some manufacturers are struggling to maintain quality output and reliable service, that is something to be very proud of.” Virtuoso Doors’ customer Windows 4u (Scotland) has also celebrated a record month. Drew Smith, director, congratulated Virtuoso Doors and said: “Well done to you all on your fantastic growth. Your professionalism and service has helped my company to also achieve a record-breaking month. Long may it continue!” Virtuoso’s growth strategy is underpinned by new product development and much of the firm’s success has been driven by the market response to Virtu-AL – the ultra-modern aluminium textured, non-woodgrain finish composite door. With a stylish aluminium textured architectural appearance that’s virtually indistinguishable from the real thing, Virtu-AL looks and feels nothing like a traditional composite door, yet it benefits from all the characteristics of a composite door. Its rising popularity among installers now means that it accounts for a large

Tony Craggs

proportion of Virtuoso Doors sales. “Virtu-AL has been a key addition to the Virtuoso range,” Tony adds. “The feedback we’ve received from customers, both old and new, to Virtu-AL has been amazing and it’s already one of our best-sellers. But we’re not stopping there and we will be launching another industry first very soon. The UK’s first aluminium outer frame for a composite door will complement Virtu-AL perfectly and its launch makes us the only manufacturer in the industry to now offer a choice of both aluminium and PVCu frames for composite doors. “The rest of the year promises to be just as exciting for us as we gear up for more growth. Our 80,000-square foot site is fully equipped with specialist machinery, equipment and IT systems to increase our capabilities and give us unlimited capacity for the future. All this means that we can comfortably satisfy our lead times without any compromises on quality. And with new products and an unbeatable support package, customers can be sure that they have all the resources they need to break new ground and successfully grow their businesses. Watch out for more from Virtuoso and its customers!” With a reputation for manufacturing superior quality doors and providing unrivalled personal service, Virtuoso Doors is at the

forefront of composite door development. Virtuoso’s doors are made from the most robust GRP skin for long lasting good looks. For an authentic feel, each woodgrain or aluminium effect door is uniquely designed to replicate the look and texture of the raw material as much as possible. To find out more about Virtu-AL or the full Virtuoso range, call 0191 410 9333, visit www.virtuoso-doors.co.uk or follow @ virtuosodoors on Twitter. READER ENQUIRY NO: 0718/0024

0718/0025

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DOORS

The UK’s Leading Glass & Glazing Newspaper

FURTHER SUCCESS WITH A STRONGER RESIDOR PROPOSITION Installation companies are now joining Residor by the week, as they seek what’s arguably the most secure mid-market GRP composite door from Solidor Group, with the adding backing of world-class logistics, OTIF levels and marketing support. Boasting on time in full deliveries in just 5 days and with OTIF levels currently in excess of 99%, customers know that when they order a Residor, they can already plan the installation schedule with complete confidence. There is also the added benefit of a range of marketing materials that have been put together by the team behind the market-leading Solidor brand and so there are the tools in place to help customers close more sales. Residor is believed to be the only midmarket GRP door that’s offered with Ultion as standard, along with a double-thickness 3.6mm external door skin, complying to the latest PAS 24 standards. With 9 distinct door designs, 6 standard colours plus a further 250 special RAL colours and a wide hardware range, there’s a Residor for all homes the company claims. Recently the company has also introduced a consumer facing online Door Designer tool, designed to close more sales and with Residor Cloud, there’s also the backend functionality that allows for online quotations and ordering. It’s not only

TRUFRAME’S £299 PATIO DOOR PROMOTION Solidor customers that are embracing the Residor GRP composite door, but other companies are moving over from existing suppliers with the knowledge that they are dealing with a world-class operation that’s helped fuel the incredible success at Solidor. Gareth Busson head of sales and marketing for Solidor Group commented: ‘Our Residor proposition is now very strong in its own right as our rapidly growing customer profile now shows. World-class logistics, outstanding marketing and the fact that the product is at competitive price point are all helping to drive more sales.’ For further information about the benefits of becoming a Residor partner, call 01782 847300 or e-mail enquiries@residor.co.uk. You can also find out further information and use the Door Designer at www. residor.co.uk and add to their considerable following on Twitter @residor. READER ENQUIRY NO: 0718/0026

TruFrame have just launched a promotion offering white two-pane Liniar Modlok™ patio doors for £299 (unglazed and up to 2,100mm x 2,100mm in size) and delivered within 5 working days. In addition, TruFrame are also offering twopane patios foiled both sides, with chrome or gold furniture, for just £385. The Liniar patio door benefits from the patented ModLok™ system, which is a combined reinforcement and multi-point locking system designed specifically for this door, along with anti-lift features to the external sash for enhanced security. Designed with a unique ‘air glide’ operation, the door also boasts an 8-wheeled opening system, which provides greater stability, long-term performance and smoother running compared to other 2-wheeled systems. Like all of the uPVC frames manufactured by TruFrame, these patio doors are processed using the £multi-million state-of-the-art machinery recently been commissioned at their factory, whilst also

benefitting from the company’s unique 4-step hand finishing process. David Firmager, managing director of TruFrame commented: ‘The £299 patio door promotion is the first time we’ve looked at sales promotion opportunities for some years. We believe this represents outstanding value when you consider the exceptional quality of our frames, Liniar profiles and our unrivalled levels of customer support. With patio doors now back in vogue and in a growth cycle, it’s a great offer for the trade and with the added promise of a 5-day delivery in all of the colours and finishes from the promotion.’ Please visit the new website at www.truframe. co.uk for further information on the Modlok patio door, which also incorporates the new QuoteBuilder platform for consumers. For further information on patio door ordering e-mail sales@truframe.co.uk or call the office directly on 01664 410 140. You can also add to their growing following on Twitter @TruFrame. READER ENQUIRY NO: 0718/0027

DECEUNINCK LAUNCHES BEST PERFORMING SLIDING PATIO DOOR – SLIDER24+ Deceuninck, a world-leading PVC-U systems company, has launched Slider24+, the top performing sliding patio door.

edge. Fabricators and installers tell us it’s comfortably the best on the market. “It’s a beautiful patio door that has no plunge bolts and is simple to install and operate. Homeowners will love it because it comes in 26 colourways from stock, meaning quick turnaround on deliveries. It’s so secure it comes with the only security guarantee recognised by Neighbourhood Watch.”

Slider24+, which is Part Q security and Part M mobility compliant, is designed to withstand heavy loads and has #BestInClass weather performance, air and water tightness.

Slider24+ is certified to PAS24:2016 enhanced security, with a 12 point locking mechanism, has a double glazed A+ WER energy rating and comes with an ERA total security guarantee.

Chris Jones, Head of Sales at Deceuninck, says: “Slider24 quickly established a lead in the market with its all-round #BestInClass performance and looks, with 26 colourways from stock. “Its successor, Slider24+, is the latest in a range of unique, new Heritage products from Deceuninck that are designed to give our fabricators a powerful competitive

To find out more about Slider24+ or how Deceuninck can help support your business with innovative products, call now on 01249 816 969, visit www.deceuninck.co.uk and follow @DeceuninckUK. Deceuninck’s Slider24+

READER ENQUIRY NO: 0718/0028

July 2018 | www.glassnews.co.uk

immediate delivery, alongside a reliable seven-day turnaround for painted items. Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out. Complete with slim sightlines, in a choice of Thereâ&#x20AC;&#x2122;s no need to tie up your cash flow configurations and sizes, and simple to with Ali, our lead times are amongst the quickest in the industry. Stocked in white, fabricate using existing tooling, the range grey and white/grey dual colour for 1.19 hasa been immediate delivery, alongside reliable developed with the fabricator seven-day turnaround for painted items. and installer at its heart.

W/m2K

Suitable for both commercial and domestic use, Ali doors and windows put in an impressive thermal performance, achieving U-values* as low as 1.1 W/m2K, and are available in an almost unlimited range of colours and finishes, both inside and out.

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Complete with slim sightlines, in a choice of configurations and sizes, and simple to fabricate using existing tooling, the range has been developed with the fabricator and installer at its heart. So, when speed matters, ask for Ali. 0718/0029

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as

*Triple glazed flat-faced vent option. **Sliding folding door. Triple glazed option. When calculated as a CEN standard.

DOORS

The UK’s Leading Glass & Glazing Newspaper

FORCE 8 ARCHED COMPOSITE DOORS AND PROFILE BENDING Leading profile bending company Force 8, is constantly developing their innovative ideas and techniques to further improve their manufacturing capabilities. This enables them to create the perfect arch frames with matching arched composite doors, which can improve the appearance and aesthetics of even the most modest of homes. Each Force 8 door is available with its own unique arched frame, which are manufactured in-house by Force 8, all are made to order to fit any specific entrance. Whether you want a simple arch or a more complex frame, Force 8 can combine their arched composite doors and arched frames to create the perfect entrance. This demonstrates how committed Force 8 are to continually improve their wide range of windows and doors. Force 8 uses state of the art techniques, allowing for lengths of up to 6500mm to be curved in a single length during the manufacturing process. Depending on the style of the arch, this allows for welds and steel reinforcements to be used where it’s possible, creating the true radius of the arch. By using this process, allows Force 8 to design and manufacture arches and curved sections of any size to the correct measurements. This process is unique to Force 8 and offers a structurally stronger frame. The one-piece sash bend is fully reinforced, even through the curve and is available in VEKA Halo or a system 10 profile which are all in stock in the Hazel Grove factory. Force 8 has also invested in a variable angle computer controlled double metre saw, which allows any shapes and sizes to be manufactured alongside angled and square frames. This process reduces material wastage dramatically, therefore increasing accuracy and production times. As Force 8 are constantly creating new innovative ideas, improving the quality of their arched products their manufacturing process is constantly evolving. As arches are available on a range of Force 8 composite doors, this further extends the choice for the customer. Each door is available with a wide variety of colour options. Using colour GRP skins means you’ll never have to repaint your composite

door – allowing this to be a maintenance free solution. All arches and composite doors are manufactured in their Hazel Grove factory ensuring higher quality control checks are taken during the production process. With 30 years’ experience, Force 8 has the highest standard of expertise as some of their engineers have been working for them since the company was formed. All of Force 8’s doors are available in a wood grain finish, and a range are available with their newly developed smooth finish, giving the impression of an aluminium door with all the thermal benefits of a composite door. If you were to purchase a real aluminium door, it would cost three to four times more than a Force 8 smooth composite door. Force 8 have also recently developed the Versace door, which was based on a customer particular needs. The part arched composite door is set within a full arched frame, but is set off centre giving the entrance a contemporary edge. By listening to their customers Force 8 are able to develop new ideas and designs that people actually want, the first rule of business is finding out what your customer needs are, and then delivering them.

“Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from.”

Furthering this, Force 8 have recently installed many arched composite doors locally to their factory, ranging from part arches to more complex designs; including an Oxford door in sliver grey with an arched frame. The overall design of the door gives a contemporary feel to a more traditional door. The Surefire lock security system now features on the top ranges of doors from Force 8. This locking system features high security hooks which have anti-drill and anti-saw protection. The Latch bolts have been designed to ensure that the door will be in the correct position before the hooks engage into the keeps and should the door bow, this will prevent any side load pressure on the hooks during any normal lock operation. When you shut the door, this will engage the trigger and places all five locking points into the keeps and then when you use the key, the centre deadbolt will be thrown. To release, simply turn the key. When choosing your arched composite door, there is the option of choosing from black heritage hardware; which gives an antique aesthetics to any modern and contemporary door. You can also choose the Blu 316 grade stainless steel hardware which comes with a lifetime guarantee and has been chosen due to its great resistance to corrosion even in the toughest conditions. There is also a further extensive range of door furniture available that gives a great impression due to the wide selection of colours. Each door is fitted with SFS 2D hinges, giving an aesthetically pleasing finish. Force 8 is well known nationwide for their renowned unique profile bending and arched composite doors. To back all this up, Force 8 can deliver their products nationwide, so you are never far away from their amazing services and arched composite doors. Remember to obtain your copy of the 2018 door collection brochure. This new brochure features 64 pages of Force 8’s expanding door portfolio which has the addition of new door designs being added, giving a wider option to choose from. At the end of June, Force 8 will have added a door designer onto their website. Allowing you to easily visualise the design of your new entrance door before you even receive your door. Don’t hesitate to contact Force 8 to discuss their many arched composite door options and how they can produce a design for you. Tel: 0161 483 1997 www.force8.uk READER ENQUIRY NO: 0718/0030

DISTINCTION’S NXT-GEN DOOR PROVES POPULAR FOR APC PANELS Fabrication door specialists, APC Panels Ltd introduced Distinction Doors nxt-gen composite door range into their portfolio last year and have been delighted by the results. Hugh Jones, Director of South Wales-based APC Panels said: “We added the nxt-gen door to our product portfolio following its launch and it has further enhanced our already impressive range of door products. The nxt-gen doors have been well accepted by both our trade and retail customers and they’ve been a great addition to the range.” APC Panels has been a Distinction Doors customer for around ten years and manufactures both the Signature and nxtgen composite door ranges. It also offers a comprehensive selection of stunning glass designs from the Distinction Glass collection. Hugh said: “As a longstanding Distinction customer we have always been impressed with the quality and innovation of Distinction’s product range. But what impressed us with nxt-gen was the product’s balanced aesthetics, the ease of de-glazing and the speed of manufacture. It sets a new standard in composite door design.” APC Panels has over 30 years’ experience in the manufacture of door products in South Wales. The company believes that one of the greatest contributions to their success over the years has been its attitude towards its customers. Hugh said: “We take pride in offering our customers a complete end-to-end service. From bespoke design and accurate fabrication, right through to delivery. We take pride in offering a highquality service. He adds, “With the addition of the nxt-gen door it demonstrates our commitment to continually developing a comprehensive door product portfolio that meets the needs of our customers and adds value to their business.” Tel: 01226 352274 www.distinctiondoors.co.uk READER ENQUIRY NO: 0718/0031

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

0718/0032

Imagine a Patio Door PAS 24 ready with the UKâ&#x20AC;&#x2122;s most comprehensive security guarantee. New from the VEKA Group and designed in partnership with ERA, the innovative yet simple to fabricate and install PAS 24 ready locking system available on the Imagine Patio Door offers your customers the utmost in security and style with peace of mind built-in. U Value of 1.2

A +(3) WER Rating

Innovative interlock claw design

PAS 24

www.glassnews.co.uk | July 2018

01282 716611 salesenquiry@veka.com

29 colour options

12 point locking option

14 EX STOCK

TS007 compliant (3 star cylinder & handle combination)

DOORS

The UK’s Leading Glass & Glazing Newspaper

CONTINUED GROWTH FOR MERCURY’S VISOFOLD BIFOLD DOOR Leading specialist fabricator Mercury Glazing Supplies Ltd has reported a 19% increase in Aluminium sales, based on the same period in 2017, attributed mainly to the Smart’s Visofold Bifold Door. The growth in sales is as a direct result of increasing demand from their customers who have witnessed a significant growth as the door becomes the designer’s product of choice. Chris Reeks, Mercury’s Sales and Marketing Director, commented: “Watch any home design programme and you are sure to see a Bifolding door. Because of their construction and ease of use, Bifold doors are ideal for both homes and commercial properties that want to turn the outside space into another useable room. Just take a look at the recent installation by our customer Future Rooms with one of their bespoke garden rooms! The popularity of our Bifold door is showing little signs of slowing down with larger more complex doors being the order of the day.” The Smart’s Visofold 1000 aluminium Bifold door offers elegant slim sightlines coupled with highly engineered hardware and a choice of colour options for personalisation. It features a polyamide thermal break that enhances the thermal performance of the profile and improves the overall U-value. It complies with the requirements of Building Regulations Document L 2010 and a Document Q specification means it can be used in new builds too. Chris said: “Doorsets in accordance with PAS24 are being requested by our customers who work in the new build and refurbishment

KINGFISHER WINDOWS ADD A NEW ALUMINIUM LIFT & SLIDE DOOR TO ITS RANGE

markets. Our Bifolds are designed to meet this criteria and are fully compliant.” Mercury has been fabricating the Smart’s Visofold 1000 Bifold since 2013 and is delighted by the integrity of the product. Chris said: “Our Smart’s Bifolds are manufactured using materials sourced solely from Smarts and adhere to their strict manufacturing requirements to ensure the product is fully warranted and meets with their own exacting standards. We fully fabricate every door before packaging and delivery so it’s ready to install direct on site. It’s something our customers appreciate as a recent first-time customer commented that it was the best Bifold he had ever fitted!” Mercury’s service enhances the Bifold’s already impressive credentials. The company offers a ten working day turnaround on stock colours, which are White, Anthracite Grey and Anthracite Grey on White.

Leading Yorkshire fabricator Kingfisher Windows adds its new aluminium lift and slide door to help installers meet the growing demand for wide span glazed doors. The trend for large areas of glass continues to grow as architects and designers create bigger open plan living spaces. Kingfisher Windows has added the latest Reynaers CP 130 aluminium lift and slide doors to give installers the best product for their customers’ needs. “Kingfisher lift and slide doors are perfect for installers who have customers looking for an alternative to bifolds,” says Deborah Beeley, Sales and Marketing Manager at Kingfisher Windows. “The

doors can offer up to nine metre spans of glass and heights up to 2700mm, which means they are suitable for almost all properties. Installers can choose from wall to wall, and ceiling to floor glass, as well as the option of cornerless glazing without any fixed corner element. There’s even a low threshold option too.” Kingfisher Windows chose the Reynaers highly insulated CP 130 lift and slide doors because of the extensive testing for comfort, security and warmth. It offers U-Values of 2.35 W/m2K, watertightness of 750 Pa, windload resistance of 1600 Pa and airtightness of 600 Pa, and complies with Burglar Resistance class 2. “Because we’re based in Yorkshire, we’re used to dealing with the turbulent weather from the North Sea to the Yorkshire Moors, so we know how important it is to have a product that is designed to withstand the worst of weather,” adds Deborah. “Architects want to make the most of views and the available light by specifying large amounts of glass,” Deborah adds. “The new CP 130 lift and slide door means installers can add to their range a product that ticks the boxes for architects and homeowners alike and meets the trend for desirable large areas of glass.”

Mercury’s name has been built on offering the specialist products and customerfocused service that adds value to installers’ portfolios and the continued growth in their sales demonstrates this is an effective formula.

Contact Kingfisher Windows on 0113 285 4985 or visit www.kingfisherwindows.co.uk.

Tel: 01452 383344 www.mercuryglazing.co.uk READER ENQUIRY NO: 0718/0033

READER ENQUIRY NO: 0718/0034

LEAMORE’S THE LATEST SOLIDOR SHOWROOM STAR Leamore Windows are the latest company to win the Solidor Showroom of the Month honour, with a newly expanded showroom environment comprising of seven premium composite doors at their established premises in Walsall. The company is also celebrating their 35th year in business, making them one of the longest established home improvement and glazing businesses in the West Midlands and have been a long-standing Solidor customer since 2012. The recent expansion in the number of Solidor composite doors on display to seven, has been the result of an increase in demand for a better entrance door from consumers, in terms of design and unrivalled security. Gary Hackett, managing director of Leamore Windows commented: ‘People ask for a Solidor by name and for good reason, as it’s the best composite entrance door out there, backed by unrivalled marketing. We’ve found out over the years that price is less of an issue with this composite door

and so we’re able to achieve strong margins consistently.

enquiries@solidor.co.uk. You can also find out further information at www.solidor.co.uk

and add to their considerable following on Twitter @solidor.

He continued: ‘Consumers want to make an impact at the front of their respective homes and a new Solidor is the best means to achieve this. While sales of our other home improvement products fluctuate, our entrance door order book remains full pretty much all year round, which is hugely beneficial for us.’ Gareth Busson, head of sales and marketing for Solidor Group concluded: ‘Leamore are the latest company to win this award for Showroom of the Month and understand the fundamental importance of product presentation. Like all of our showroom winners, they all benefit from our marketing model, world-class logistics and the fact that consumers are asking for a Solidor by name.’ Please visit www.leamorewindows.com for information about Leamore Windows and to view their virtual showroom. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail

READER ENQUIRY NO: 0718/0035

July 2018 | www.glassnews.co.uk

0718/0036

Even better together. Teaming the Luminia Veranda with our bi-fold doors. Just like barbeques in the sunshine and strawberries with cream, our Luminia Veranda and bi-fold doors range make perfect partners. So whether youâ&#x20AC;&#x2122;re a fabulous fabricator or an incredible installer, the cross-selling opportunities are twice as exciting!

Visit aluk.co.uk to discover more.

aluk.co.uk

Experts in Aluminium

DOORS

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VISTA SUPPLIES XTREME SLABS TO NORTHERN IRELAND POLICE TO AID WITH ACCESS TRAINING Award-winning composite door manufacturer Vista Panels has supplied the Police Service of Northern Ireland with 50 of their highly secure door blanks for access training.

the doors to be of the highest security, the Police have at their disposal some specialist hardware that will allow their officers to get into the property,” comments Ian Smith, Sales and Marketing Manager at Vista.

The Northern Ireland Police College will train their staff on how best to tackle the GRP entrance slabs with a variety of cutting tools. Like all Police forces across the UK, the PSNI on occasion need to gain quick entry into properties and the high-security make up of GRP composite doors can be a formidable and time-consuming barrier.

“It’s a real testament to the strength of composite doors that they are having to train with the materials in order to do this. GRP composite doors with high-security multi-point locks have created a fresh challenge for police forces as timber doors were much easier to get through. It is only right and forward-thinking that they would come directly to the leading manufacturer to carry out their own tests on how best to gain access and either save lives or tackle criminals.”

“We are always happy to help the Police service as we understand the importance of them being able to gain access to properties as part of their duties. Whilst we design

It is not the first time the Merseyside-firm has worked in partnership with the UK’s Police service. Back in 2013, Vista supplied Greater Manchester Police’s access training facility with a number of full door sets to practise their own methods of gaining entry. The Manchester-based training centre found the experience hugely helpful and were so impressed with the door sets that some of their officers even had them fitted on their own properties. Founded in 1995, Vista specialise in composite doors and uPVC doors for both trade and home improvement markets. Based from their state-of-the-art factory in Merseyside, Vista supply to fabricators across the UK and Europe. In 2016, Vista was acquired by Eurocell, one of the leading manufacturers of windows, doors, conservatories and roofline products. For more information on Vista call 0151 608 1423 or visit www.vistapanels.co.uk.

Police Training Facility - Xtremedoor

READER ENQUIRY NO: 0718/0037

CUSTOMADE GROUP SELLS BIFOLD SHOP Customade Group has announced that it has completed the sale of Bifold Shop – an established supplier and installer of specialist aluminium doors to the domestic market. Bifold Shop has been acquired by existing Bifold Shop director Damon Smith and Alan and Sally Stanway of JJS Construction Ltd. JJS Construction Ltd. has been the subcontract installation partner for Bifold Shop for a number of years. Following a strategic review of the group’s operations, Customade Group made the decision to sell Bifold Shop. The move will enable Customade Group to focus on its core B2B business, supplying to the trade only. John Adams, customer service director at Customade Group, said “The £3 million turnover Bifold Shop has grown year on year for the last five years and is now a leading supplier in the B2C market. As a trade sales only group, it was the right time for us to sell this thriving business to allow the new management team to focus more fully on servicing its growing trade customer base. Bifold Shop will now become a trade customer of Customade Group and we are delighted to support the future growth of the business though our ongoing supply agreement.”

From left to right Lance Gillett (CFO, Customade Group) Alan Stanway (Director JJS) Damon Smith (Director JJS), Jhn Adams (Customer Service Director Customade Group)

Bifold Shop will relocate from Stonehouse in Gloucester to JJS Construction Ltd’s premises in Cheltenham. The existing Bifold Shop team are all staying in their current roles. Customade Group is a collective of specialised companies with a combined product portfolio that is unmatched by any other fabricator in the industry. Delivering a complete solution for customers with strong, established brands, including REAL Aluminium, Atlas Glazed Roof Solutions, Polyframe, Virtuoso Doors and Fineline Aluminium, the full-service Customade Group can comfortably cater for the entire fenestration industry and is able to satisfy virtually any requirement a customer may have. To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 0718/0038

FORCE 8, SHAKEN BUT NOT STIRRED, PAS 24 The Force 8 Decadence range of contemporary composite doors has now achieved PAS 24 and is document Q compliant. The stringent test was carried out at ERA’s new state of the art factory in Wolverhampton. One of the new Force 8 Zermatt doors was used for the test, fitted with the auto lock system and thumb turn. “As far as we are aware, this is the first time a door of this kind has been tested for PAS 24 with the auto lock system”’ comments Dennis Sumner, Managing Director of Force 8. “We wanted to test a door that was straight off the production line, and is one of the most popular, which happened to be the auto lock system fitted with a long stainless steel handle”.

Before the test started while the door was set in the test rig, it was adjusted by Force 8 as it would be during a normal installation, to make sure the door opened a closed with ease. “We wanted to make sure the test would be as authentic as possible, the door was opened and closed as normal and

the thumb turn locked as it would be in any household before the test commenced”, comments Dennis. The PAS 24 test was carried out to a stringent set of rules in ERA’s custom built test facility. The first part of the test consisted of pressure being applied to the corners and weak points at the front of the door by hydraulic rams. At the same time an opposing pulling force is applied from the back, the intention is to try and twist or warp the door to create a gap. The next part of the test consists of repeated blows from a steel ram to the same points on the door, pre-weakened by the pressure testing. The final part is the physical attack carried out by one of the test team. All the usual burglary tools were used

from crow bars to chisels. In the past this has always been some concern with other composite doors as the skin is only 2mm thick, and can be scored with a knife and lifted to look for weak spots. The new Decadence range from Force 8 comes with a 4mm skin as standard, and this made a significant difference in the test. The door fails if the tester can cut a 50mm hole that is large enough to get an arm through and open the door within the time limit. Although looking a bit battered and bruised after the test, the door still held its structural integrity, and passed with flying colours. “We are extremely pleased with the result and how well the Zermatt performed in the test”, comments Dennis.

If you want to find out more about the Zermatt and the Decadence range you can log onto the unique Force 8 door designer, which includes the company’s arched frames. www.force8.uk For further details on any of Force 8’s other products, call 0161 483 1997 or visit www.force8.uk.

READER ENQUIRY NO: 0718/0039

July 2018 | www.glassnews.co.uk

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FOCUS ON QUALITY AND SERVICE,

AS EMPLAS CELEBRATES 40TH ANNIVERSARY IN STYLE Emplas has set out its plans for growth and continuing investment as part of a special celebration to mark its 40th year in business Held on the 15th June, the open day was attended by more than 150 customers and representatives from across the industry. It began with a tour of Emplas’ state-of-the-art manufacturing facility as customers saw first-hand how £3.5m investment in the last year alone, is driving improved efficiency, quality and service levels. The factory tour was followed by a review of the key influences driving the window and door market by Ryan Johnson, Managing Director, Emplas. Speaking at the event he warned consolidation continued to shape fabrication and glass sectors, something which he said had driven Emplas’ acquisition of Padiham Glass in May this year. “We’re seeing continuing consolidation and significant change in the IGU market. Taking a controlling stake in Padiham Glass, we’re to some degree able to insulate ourselves and our customers from its wider impact”, he said. This was a theme developed by Kush Patel, Deputy Managing Director who said that automation was key in securing Emplas’ and its customers long term futures. He said: “The £3.5m investment that you’ve seen and we’re making in our factory, is being done in response to challenges in the market. “It allows us to control our costs and to drive up quality. The investment we have made in our two Schirmer cutting and machining centres have driven step change in our manufacturing process. “We don’t get it right first time, all of the time but we’re getting closer and closer to that point, because

of the incredible accuracy that we have introduced right at the very start of our manufacturing process and which then carries on right through production.” Johnson also highlighted the additional opportunities that ownership of its glass supply offered Emplas customers. “Glass is our second biggest purchase cost and there are opportunities to make more from it. Energy efficiency, solar control, acoustic glass – these are significant opportunities. “If we embrace glass, understand it and take advantage of it, it gives us a far stronger argument to take to the homeowner and persuade them that they should replace windows that in most cases have already been replaced once already”, he said. This market analysis was followed by a special preview of the new ‘Smart Equipped’ door handle, which Emplas will launch and supply as standard and at no extra cost to the installers, later this summer. Other new product developments on show included new seamless reverse-butt welds and seamless bay sills - the product of six-figure investment in two new reverse butt welders plus a Graf SLS seamless bay sill welder. Emplas also previewed its new Super Espag PAS24 certified window lock. Developed with SAC, in improving the performance of espags, it eliminates the need for shoot bolts. This reduces costs while

www.glassnews.co.uk | July 2018

still meeting requirements under Part Q and SBD. John Leary, Sales and Marketing Director, Emplas explained: “We have a growing number of customers working in new build where there is always a pressure on price point. “We have developed a solution in partnership with SAC, which allows our customers to offer a very competitively priced new build window, which should give them a distinct advantage.”

“DISRUPTIVE FORCES ARE DOMINATING THE MARKET, IT’S TIME FOR FABRICATORS TO WISE UP,” WARNS INSIGHT DATA Jade Greenhow, Operations Director at industry data specialists Insight Data urges fabricators to wake up to the new, disruptive forces that are taking over the market and quickly changing the way the industry does business. In her speech to business owners and senior leaders at the Glazing Summit, Jade Greenhow spoke at length on the dramatic rise in ‘builder installers’, a new category of home improvement provider. Referencing the latest Insight Report into the glazing industry, Jade revealed there are now almost 16,000 builder installers active in the market offering windows, doors and conservatories at a local level. Not only does that figure show no signs of slowing down, it eclipses the number of traditional double-glazing firms buying in from fabricators – by nearly double. So, not only do fabricators have to contend with a rapidly-changing customer base, but the routes to market for fabricators have also changed massively too. Jade also revealed in her speech that in the space of just six years, trade counters have grown by a whopping 150% and counting, helping to fuel this builder installer revolution. A spate of mergers and acquisitions have created several significant

Following tours of Emplas retail business, T&K home improvements, guests departed for a gala dinner, held at near-by Whittlebury Hall and hosted by comedian and comedy writer Paul Kerensa. Commenting on the event Johnson concluded: “I’m very proud of what we have delivered over the last 40 years. We are also committed to being here for the next 40. “There are some challenges ahead but the investment we’re making allows us to insulate ourselves and also our customers from those challenges, by continuously improving quality, service and efficiency. “We also remain true to the values on which we were founded. We are a familyrun business and that’s not going to change. We look forward to working with our customers, existing and new, long into the future.” For more information on Emplas visit www.emplas. co.uk, email info@emplas. co.uk or call 01933 674880. READER ENQUIRY NO: 0718/0040

trade counters networks and has taken the overall figure to almost 900 nationwide. “The meteoric growth of trade counters has allowed local builders to expand their revenue streams by exploring a wider portfolio of products including windows, doors and conservatory packages,” Jade explains. “Not only does this mean that local builders can actively compete with established installers and double-glazing firms, it means fabricators need to attract and communicate with a very different kind of customer base. “Through our market intelligence for the glazing industry we have been watching this trend very closely and have developed a Local Builders database. This combines real-time business information and contact details for over 26,000 general builders, contractors and small building firms and creates the most comprehensive data resource of its kind.” The resource, along with Insight Data’s four other key databases is accessed through Salestracker, the firm’s ground-breaking online prospect database, CRM system and email marketing platform. Salestracker provides fabricators, syscos, component manufacturers and suppliers with up-todate information including suppliers, output and credit ratings for over 60,000 potential customers. This includes local builders, housebuilders, main contractors, architects and businesses within the glazing and building products industries. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0718/0041

OBITUARY

CHRIS FENNEY It is with great sadness that we announce the passing of Chris Fenney, New Build Manager, Freefoam Building Products on Thursday 31st May, 2018. Chris was an incredibly valuable member of our team at Freefoam. He worked with us for 13 years, joining us with many years experience in the building industry. Chris bought a breadth of knowledge and skill that is unsurpassed and single-mindedly drove through sales to the new build sector. Developing strong, long standing relationships with customers Chris created a very successful part of the business, indeed leaving a lasting legacy. With a first-rate work ethic, and a great sense of fun and humour, working with Chris was a pleasure for everyone. Outside the business he was also a well-respected and highly regarded industry professional

and will be sadly missed by many friends, associates and colleagues. READER ENQUIRY NO: 0718/0042

TRADE NEWS CROWN DOORS & SHUTTERS INSTALLS EXLABESA SYSTEMS ON SKELTON RETAIL PARK Crown Doors & Shutters has just completed the installation of curtain walling and a non-thermal shop front as part of the construction of Skelton Retail Park in Skelton, near Middlesbrough. Andrew Mersh of Crown Doors and Shutters said: “This was an interesting project to complete and we’re pleased to see that Greggs and B&M have moved into the units, creating over 50 jobs in the process.”1 Crown won the contract thanks to its longstanding relationship and excellent track record of successful delivery with Tolent Construction. Crown used Exlabesa’s ECW50 curtain walling and KSF non thermal shop front. Both systems deliver results that

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GLAZERITE KEEPS AHEAD OF MARKET TRENDS

WITH NEW PRODUCTS FROM DOORCO maximise the glazed area for stunning aesthetics, meet and exceed current regulatory requirements and offer simplicity and cost-effectiveness to fabricator and installer alike. Crown has been working with Exlabesa since 2012. Andrew says the reasons for the longstanding relationship are simple. “Exlabesa is very competitive. It is committed to expanding its range and has the same systems as the high end suppliers and achieve the same outcome. We’ve gone from strength to strength using its systems.” Crown Doors & Shutters offers a complete range of aluminium windows, curtain walling, doors, shop fronts, security shutters, steel doors and windows, fire screens, windows and doors all of which are manufactured using state-of-the-art machinery

at its in-house facility in Washington, Tyne and Wear. It has clients throughout the UK and Ireland and works in most sectors thanks to its strong and committed team that is able to provide high quality turnkey projects supported with a full back up and technical service. The Skelton Retail Park project is an excellent example of the importance of trust in any business relationship. Tolent Construction chose Crown Doors & Shutters because it trusted its ability to deliver the results needed. And Crown Doors & Shutters chose Exlabesa for exactly the same reason.

As a longstanding industry name, with almost 20 years trading under its belt, The Glazerite UK Group is a leading supplier of windows, doors and conservatories to the UK market place. Built on the desire to excel in service and product quality, the company continues to broaden the scope of its product offering to ensure it keeps ahead of the market and does this with the help of like-minded suppliers, such as DOORCO. Jason Thompson, Group Managing Director at Glazerite, explains: “DOORCO continually develops and expands their product offering – the Inox and Contemporary range launched recently are testament to that. This is great for us as it means we can stay one step ahead of what our customers are asking for. We’re seeing a definite move away from the standard colours and designs as everyone wants

something different. With DOORCO’s help, we’ve just launched our new door brochure including their new product ranges. They’ve supported us with supporting our customers. It’s been really well received and we’ve had lots of enquiries for the Contemporary range and smooth finishes. “We have partnered with DOORCO for the last five years and our relationship now is the best it’s ever been. This is because, as a supplier, they are great to work with as their delivery, service and communications are always spot on. Obviously there may be times when an issue may arise – it’s the nature of the industry – but on those occasions, they always work to resolve matters quickly and keep lines of communication open. We hope our relationship with DOORCO continues to go from strength to strength.” Michelle Wright, Group Marketing Manager at Glazerite concludes: “With DOORCO’s help we recently launched our new brochure – which was a huge undertaking. Their product knowledge and technical support throughout played a big part in us completing the project in such a short timeframe. They really went above and beyond our expectations of a supplier.”

Tel: 01302 762 500 www.exlabesa.co.uk 1 https://www.gazettelive. co.uk/business/businessnews/bm-greggs-revealskelton-opening-13830874

For more information on Glazerite call: 01933 443222 or visit www.glazeritewindows.co.uk. For more information on DOORCO call: 01625 428955 or visit: www.door-co.com.

READER ENQUIRY NO: 0718/0043

READER ENQUIRY NO: 0718/0044

PATIOMASTER STALWART OPENS NEW EAST MIDLANDS FRANCHISE PatioMaster East Midlands has recently opened its doors and is run by former Epwin Group employee, Neil Dattani. Based in Leicester, PatioMaster East Midlands will cater for the growing number of customers operating throughout Nottinghamshire, Derbyshire and Leicestershire areas. Commenting on the opening of PatioMaster East Midlands, Neil said: “Throughout my time at the Epwin Group I assisted in growing the sales for PatioMaster. It is brand that I am not only passionate about but have seen for myself the value-added benefits the high-quality product range can add to an installer’s portfolio. I am delighted to be working with PatioMaster once more and look

forward to developing the East Midlands branch.” Having worked both sides of the PatioMaster brand concept, Neil is only too aware of the added-value benefits PatioMaster can deliver. Neil comments: “Perhaps the biggest advantage of partnering with PatioMaster is you’re partnering with a company that manufactures bespoke patio doors that are easy to install. PatioMaster doors are made to our customers’ exact specifications and are typically delivered within a week, meaning orders can be fulfilled quickly. The installation process is aided by PatioMaster’s ultra slim profiles, which significantly reduce the amount of plaster cutback required during installation. Combined with superb technical features including Secured by Design options, a wider range of configurations and an impressive 28 shade colour range the PatioMaster offering is superb at every level.”

Commenting on new East Midlands branch, Carmen Velilla, PatioMaster’s Brand Manager said: “We are delighted to welcome PatioMaster East Midlands and look forward to working with Neil and his team. Neil’s passion for the brand has always been evident and we are delighted he is now working with us as a valued customer. We know the high-quality PatioMaster product coupled with Neil’s hands-on experience and enthusiasm is sure to make PatioMaster East Midlands a great success.” PatioMaster is a network with branches located all over Great Britain and Northern Ireland. Customers have the advantage of dealing with a local, friendly supplier with the backing and support of an established and trusted national brand. Tel: 0808 178 3370 www.patiomaster.co.uk READER ENQUIRY NO: 0718/0045

July 2018 | www.glassnews.co.uk

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GEORGIAN BAR LAUNCHES STATESIDE For anyone that knows Philip Dewhurst Jr, Commercial Director of The Georgian Bar Company, his love of travel won’t come as a shock. But it’s not all play and no work, because his stateside trips have now culminated with an impressive launch of a new product ‘WINtek’ through extrusion & distribution partner US Polymers Inc.

stringent tests. “When they say it needs to be hurricane proof at 50 storeys, they mean it!” The Georgian Bar Company first started going to Glass Build America in 2014. “There was immediate interest in our product,” adds Philip. “We could also see that we needed to create a new product to suit windows in the US. At subsequent exhibitions we were able to show the prototypes, which meant we were gaining more interest in the products from system companies and large fabricators.”

“WINtek is a new Vinyl SDL Grid system created and patented for the US market,” says Philip as he explains the differences between windows in the UK and the US. “US windows on the whole don’t have gaskets, so we created a specially designed stainless-steel clip that fixes the bars in place. We had to reengineer the bar clips from 1.1mm thickness used in the UK to a miniscule 0.2mm.” This new product has passed the American Architectural Manufacturers Association’s

US Profiles is a custom extruder of vinyl profiles within the US Polymers family of companies. Products range from window shutters to plastic decking and sheds. It boasts being the largest supplier of sheds to Home Depot. One of USP’s subsidiaries Duramax is the official distributor of WINtek to 50 states, based in Montebello, East Los Angeles. The test runs for extrusion using tooling owned by Georgian Bar Company have been completed, and USP is now geared up for mass manufacture. WINtek will be available in white, clay and beige, the most popular window colours in the US. The clever stainless-steel clips keep the grids in place, which is a critical improvement for the North American climate.

“While this is a huge company in the US, it’s also a family business like ours. In fact, my dad Philip Sr. dealt with Harout Ohanesian in Dubai 20 years ago, and I’m dealing with his son Viken in the US. We didn’t have a clue when we first started working together, it came out recently during a meeting. Since finding out, our relationship has become even stronger. “Initial interest has been phenomenal. We now have 30 window manufacturers from Boston to Beverly Hills trialling the products. Some US fabricators can produce 10,000 to 75,000 windows a day, so switching products doesn’t happen overnight.” It’s not just America that’s on the hit list for the re-engineered product. During December 2017, at the Canadian WinDoor Show in Toronto there was fantastic interest in WINtek. It also scooped top prize for the Best New Product at the show. Philip says he was taken aback by the win, however he was very happy because it showed that the judges saw the ingenuity and the potential for the product. The next exhibition is Glass Build America 2018 in Las Vegas. “It will be the first exhibition where the new products will be offered fully to the US market. It already

looks like it will be a superb show for us, and we are talking to a lot of companies interested in seeing the product for themselves,” Philip says. But it won’t be all work and no play for Philip and the team. True to Georgian Bar’s style, there will be time set aside to celebrate with a glass or two of Champagne with companies that have already switched to WINtek. Tel: 01772 63144 - www.geofast.co.uk

GB 265x156mm Dec17 Advert_Layout 1 19/12/2017 13:48 Page 2

READER ENQUIRY NO: 0718/0046

It’s all in the clip.

0718/0047

The ONLY snap-on Georgian Bar System Call us today to learn about the patented Geofast system from the Georgian Bar Company or visit www.geofast.co.uk to see the best solution for heritage windows & doors. Tel: 01772 631441 | Email: sales@geofast.co.uk | www.geofast.co.uk

The Georgian Bar Company Ltd @geofastsystem

READER ENQUIRY NO: 0718/0000

www.glassnews.co.uk | July 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

PEARL & TMS MACHINERY

– IN IT FOR THE LONG HAUL MD of Pearl Windows Systems Jeff Walsh talks about the plans for further investment in 2018 and the company’s ongoing relationship with machinery suppliers TMS. A partnership which has stemmed back over 25 years! In addition to what’s an already impressive manufacturing site Pearl’s very own foiled window production factory is now open along side its original facilities with Pearl now on course to facilitate in the region of 5,000 frames per week. Adding a stand alone bespoke foiled frame production facility gives the company control over the ever growing demand for foiled products, helps lead times for customers and means smaller quantities of profile can be foiled for specific jobs and in particular colours. With control over foiling, Pearl is confident in its ability to provide a better quality and more consistent product, the entire facility has been carefully set up with machinery defaulted to accommodate a foiled window frame, this is complimented with unique handling equipment to keep the foiled window products off the floor whilst being manufactured. Commenting on the recent machinery investment is Director of TMS, Rob Barber: "Jeff has had a working /business relationship with the directors of TMS for over 25 years and we were delighted to be invited in at the design stage, for the bespoke wood grain manufacturing facility. Together TMS and Pearl identified the machinery needed to produce the highest quality foiled frames possible. TMS then provided the necessary equipment, installed and set this up, all to the Pearl quality required standard. “Together TMS and Pearl decided welding and cleaning machinery had to be Urban due to quality and reliability, although there were cheaper options! We also identified that beading needed to be exact. It was decided to supply fit and set up a Digibs bead saw and measuring machine, which is capable of cutting all beads to an exact size. A major advantage of the digibs is utilising a unique clamping system. No profile blocks are required and the one machine can produce both mitre and scribed bead. TMS provided the expertise and technical know how to deliver the project on time and to the high expectations of the Pearl team.”

Jeff Walsh comments: “Pearl are committed to procedures. This is crucial for our customers. They need their orders on time and in full! Our recent investments and work with TMS, has resulted in our being able to provide the very best quality frames, with an opportunity for fabricators and installers alike, to buy in foiled frames." With 2018 being a benchmark in Pearls history it’s also a significant year of ongoing improvement for Pearl, and for further investment. The opening of next door with an additional 12,500 sq ft of manufacturing space represents a £¾ m investment with £250,000 in extraction and general kit alone. This new manufacturing line has been set up as the most modern and efficient line possible and designed to be inspirational for the Pearl family. Currently a 15 person, handpicked team, are working the new line and will become a way for the workforce to progress within the company structure, being the aspirational place to work the facility has been developed with an in house training program to enhance our employees fabrication skills, in recent years fabrication skills have depleted within the industry, this facility will allow the development of

Jeff Walsh of Pearl and Rob Barber of TMS. A job well done!

our current team of 15 into 40 individuals who will have been trained to cover every job in the factory, we will use this part of the business to drive quality by training members of staff from the other 3 factories on site, ultimately the 200 strong workforce will embark on an in house continuous training schedule.

WHAT DOES THIS MEAN TO YOU? FABRICATORS • Buy in your coloured frames, reduce waste and costs • No need for expensive stock, save money

RETAIL INSTALLERS • Benefit from a reliable delivery service and controlled quality

D 23 FOILE S R U O L CO L E! AVAILAB

• 23 Renolit colours – a huge choice to offer the consumer • Homeowners drive the market, give them the colour choice they want • Ask about our extended homeowner warranties and PIP Installer Scheme – supporting you in growth

TRADE COUNTERS • Stock coloured frames with guaranteed delivery times • Enhance your product offering with hassle free foils • Increase footfall with the huge choice on offer READER ENQUIRY NO: 0718/0048

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

GGF SUPPORTS “BUILDING OUR SKILLS” CAMPAIGN The Glass and Glazing Federation (GGF) is delighted to support the “Building Our Skills in Fenestration” campaign recently launched by GQA Qualifications. Like many other sectors in construction, the Fenestration Industry is feeling the effects of the skills gap with not enough new young people joining it. “Building Our Skills in Fenestration” is a campaign designed to attract the best new young talent in the many fields within fenestration, by offering industry based qualifications and learning which will serve them for life, with mapped out career paths and visible rewards. The campaign aims to attract young people to make Fenestration their career of choice. On the GGF’s commitment to support the campaign, Shaun McAllister, GGF Managing Director commented, “This kind of campaign is long overdue as more and more companies find it difficult to recruit young people into the glass and glazing industry. The GGF is delighted to support the campaign and urges all companies in the industry to get behind it”

BUILDING OUR SKILLS IN THE FENESTRATION INDUSTRY WILL BE FORMALLY LAUNCHED ON THE 1ST JUNE With the backing of GQA Qualifications, the Fenestration and Glazing Industry Awarding Body, the new industry campaign - Building Our Skills in the Fenestration Industry will be launched to the public – schools, colleges, teachers, parents and other relevant forums and campaign groups from June 1st. The focus of the initiative will be to highlight the wide variety of different career paths available to young entrants, and an awareness of the qualifications they can achieve to give them learning, life-skills and ultimately career opportunities and financial rewards. Mick Clayton CEO of GQA Qualifications, the lead promoter of the campaign, “The quest to recognise and develop skills within the industry has been high on the agenda of GQA for a very long time. With the industry increasingly reporting difficulties in recruiting new young people to come and join it, our focus has turned to creating a campaign to try and address the problem directly”. “The Building Our Skills in the Fenestration Industry campaign is an initiative for the whole industry to join in with and support to

www.glassnews.co.uk | July 2018

DISTINCTION DOORS’ TECHNICAL SUPPORT IS KEY TO THE DISTINCTION DIFFERENCE

“This kind of campaign is long overdue as more and more companies find it difficult to recruit young people into the glass and glazing industry.”

Distinction Doors’ technical support team is on hand to support fabricators and installers with any technical queries. The five strong team, headed up by Technical Manager Alan Welch, supports Distinction’s customers from the initial set-up process through to ongoing technical support in relation to the fabrication and installation of their products and aftercare. Alan Welch commented: “We work closely with both our fabricating customers

and their installers and provide continuous support for their technical requirements. Our team of industry experts provide regular weekly or monthly face to face visits to our customers with hands on practical help covering all aspects of training and good production practices. Our customers tell us it’s reassuring to know that there’s someone on hand to provide the advice and support they need, when they need it.” The technical teams’ industry knowledge includes direct

provide a platform to promote Fenestration with a collective voice and accelerate the process of raising its profile to new entrants as a credible and exciting career choice”. “Our aim is to invite companies from all aspects of Fenestration to pledge their support and promote the initiative to showcase the opportunities available to newcomers – and career changers”. GQA has confirmed that a website and promotional material are in development to help launch the initiative and they asking companies to become active supporters by; wearing the campaign badge on their marketing material, by providing interesting video footage, images or case studies of their workforce, installations or manufacturing plants to proactively promote the campaign to as wide an audience as possible. Mick continued, “Encouraging young and new people to join our industry is something we need to do to build a stronger future for Fenestration and it will be critical in ensuring long-term stability. Supporting Building Our Skills in the Fenestration Industry is the first step to achieving this by providing the awareness we need to ensure our industry thrives.” Building Our Skills in the Fenestration Industry will be launched on June 1st and any companies wishing to know more about the campaign should call Stephanie Tague on 07789 344479 or Chris Globe both at Inside The Box Marketing on 07429 103925.

READER ENQUIRY NO: 0718/0049

fabrication and installation experience so they are best placed to support Distinction’s rapidly-growing customer base. Alan concludes: “By continually supporting our customers we are helping to build excellent ongoing relationships. Whether we are working within their fabrication process or through direct on-site support, the level of expertise and support we offer is a value-added benefit for our customers.” Distinction Doors never stands still and continues to add value to its offering, strengthening its position as the market-leading composite door company and supporting its customers in the process. Tel: 01226 352265 www.distinctiondoors.co.uk READER ENQUIRY NO: 0718/0050

HAINAULT’S SOLIDOR SHOWROOM AWARD Essex-based Hainault Home Improvements are the latest company to win the coveted Solidor Showroom of the Month Award, with their newly expanded composite door environment now offering eight different Solidor composite doors. For nearly 10 years of their 26-year history, Hainault have been a customer of Solidor enjoying considerable growth in composite doors over these years, which now amounts to ten doors a week. They are actively engaged with a Google Adwords campaign, have the Solidor Door Designer integrated within their website and also generate considerable referrals for new entrance doors through proactive work. Located just outside Chigwell, an affluent part of Essex, the company remains a family run business with shared values and their ratings on Google, Facebook, All Checked and HomePro are outstanding. Hainault are also an installer of The Residence Collection and are re-developing their existing showroom to take account of R2, R7 and R9, all beautiful windows that can be sold alongside their Solidor proposition. Dean Starr, director at Hainault was quick to express his enthusiasm about the showroom award and their relationship with Solidor and commented: ‘We’re delighted to be nominated for the Showroom of the Month accolade as we pride ourselves as to how we present windows and doors to our customers. The Solidor proposition is hugely strong and has been instrumental in driving our business

forward and with the introduction of The Residence Collection, we have a bright future ahead.’ Gareth Busson, head of sales and marketing at Solidor concluded: ‘Hainault are yet another example of the benefits of creating a strong consumer environment for the sales of a Solidor. With our marketing tools including the Door Designer, they’ve been able to build a strong business in the Chigwell and Hainault areas and have built an outstanding reputation in the eyes of their customers.’ Please visit www.hainaulthomeimprovements. com for information about Hainault Home Improvements. For further information about the benefits of becoming a Solidor partner, call 01782 847300 or e-mail enquiries@solidor.co.uk. You can also find out further information at www. solidor.co.uk and add to their considerable following on Twitter @solidor. READER ENQUIRY NO: 0718/0051

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE PEARL FAMILY! JOIN THE FAMILY!

Jeff Walsh Managing Director 34 years experience – 20 years service at Pearl

• Friendly and approachable company (family business).

• Nationwide deliveries with our own fleet of vehicles (reliability).

• Automated technologies. Fully Barcoded factory for accountability and performance.

• 100% quality control (guaranteed quality).

• Industry leading warranty registration scheme. • 5 Day lead times on standard windows and doors.

• Dedicated customer services department (efficiency). • Embracing 5S operation system. • Fabricator training school. • Evolution Satellite computer pricing package (efficiency).

SE RS

RV ICE

AT P

Steve French Production Manager 16 years experience – 16 years service at Pearl

Bryn Williams National Sales Manager 34 years experience – 10 years service at Pearl

Anthony Holliday Operations Manager 24 years experience –19 years service at Pearl

Kelly Barlow Accounts Manager 19 years experience – 19 years service at Pearl

EXCLUSIVE ONLINE WARRANTY SCHEME • 25 Year Mechanical Warranty on Pro Secure Door Hinge.

Martin Benson Transport Manager 25 years experience –18 years service at Pearl

Martin Williams Sales Office Manager 11 years experience –11 years service at Pearl

• 10 Year Corrosion Warranty on Pro Secure Door Hinge.

M BI

N ED IN D US

Mark Gore North West Sales Manager 18 years experience – 12 years service at Pearl

Andy Riley Purchasing Manager 20 years experience –15 years service at Pearl

• Lifetime Coating Warranty on Marine Grade Stainless Steel Chrome and Gold Door Handles. • 10 Year Mechanical Warranty on Stainless Steel Chrome and Gold Door Handles. • Lifetime Coating Warranty on Marine Grade Stainless Steel Chrome and Gold Letter Plates. • 10 Year Mechanical Warranty on Stainless Steel Chrome and Gold Letter Plates. • Automatic 10 Year Profile Warranty on your Liniar Windows and Doors.

Mike Morgan Maintenance & IT Manager 11 years experience – 11 years service at Pearl

Dave Robins South West Sales Manager 10 years experience – 3 years service at Pearl

• 10 Year Mechanical Warranty on Shootbolts. • 10 Year Mechanical Warranty on Door Cylinders. • 10 Year Mechanical Warranty on Casement Window Handles.

Gary Hill HR Manager 8 years experience – 6 years service at Pearl

• 10 Year Mechanical Warranty on Door Locks. July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THE PEARL PROMISE!

Pearl are committed to procedures, this is crucial for their customers as they need their orders on time, and in full. Jeff - Pearl Window Systems:

“A job well done, new factory, new machinery and an opportunity for fabricators and installers alike, to buy in foiled frames.” Rob - TMS Machinery:

“Jeff has had a working /business relationship with the directors of TMS Ltd for over 25 years and we were delighted to be invited in at the design stage, for the bespoke wood grain manufacturing facility. Together TMS and Pearl identified the machinery needed to produce the highest quality foiled frames possible. TMS then provided the necessary equipment , installed and set this up, all to the Pearl quality required standard.”

BRAND NEW FOIL FACTORY, TO COMPLIMENT OUR EXISTING MANUFACTURING PLANT STAFF ALL PEARL RETRAINED HAVE BEEN HEST TO THE HIG N , E SURING STANDARD PRODUCTS ALL FOILED RY BEST, VE ARE OF THE HED IN HAND F IS Y IT QUAL .

0718/0052

AME R F ITE N H W 14 UCTIO WEEK T I N U PROD S PER E FR ,500

TCH A P S DI

We welcome all fabricators to take advantage of the new foil factory. Irrelevant of profile system or colour request, we can meet your needs. Call us to find out how.

OR 4 DO UNIT UCTION D PRO

67O5RS

DO EEK W PER

ILED 2 FO UNITINDOW N W CTIO DU PRO

0 EEK 1,0E0S PER W

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T: 0800 014 2769

sales@pearlwindows.co.uk www.pearlwindows.co.uk Unit 14, Wingates Industrial Park, Westhoughton, Bolton, BL5 3XU

www.glassnews.co.uk | July 2018

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

REHAU CELEBRATES VINYLPLUS CERTIFICATION

EDGETECH EXPERTISE HELPS HOURGLASS GO FROM STRENGTH TO STRENGTH Innovative, reliable and widely respected, Hourglass is one of the UK’s leading glass manufacturers – and, over a seven-year partnership with warm-edge experts Edgetech, the firm’s market-leading products have gone from strength to strength. A fully-automated Super Spacer line has allowed Hourglass to drastically streamline its manufacturing operation, and seen it become one of Edgetech’s biggest customers. Founded in 1975, Hourglass began life making decorative glass. It expanded rapidly in the decades that followed, beginning to perform all its own bending, UV bonding, laminating, metal work and decorative finishes on-site, and completing work on projects as varied and prestigious as the Royal Barge, the Victoria and Albert Museum, the Tower of London and F1 team McLaren’s Technology Centre. Today, the Gloucester-based business is able to offer one of the widest selections of bespoke glass products in the country – thanks in part to cutting-edge Edgetech innovation, as Claire Miller, Marketing Director of Hourglass parent group Customade Group, explains: “Hourglass has built its business on a commitment to constantly pushing the boundaries of glass technology – and Edgetech has played a vital role in helping us sustain that. “Super Spacer’s outstanding performance ensures our glass units offer market-leading thermal efficiency and structural strength - while Edgetech’s automation technology has allowed us to maintain quality even as

we’ve significantly increased the numbers of units we produce. It’s more important to us now than ever before as we plan to grow our glass sales dramatically over the next few years, so strong mutually supportive trading relationships are at the top of our agenda. “We’ve enjoyed a good relationship with Edgetech over the past seven years and look forward to seeing how it develops in the months and years ahead.” Chris Alderson, Edgetech Managing Director, commented: “Hourglass is a classic example of success through innovation. Just like the Customade Group as a whole, which has helped put lantern roofs and domestic aluminium windows on the map, Hourglass is a pioneer in its field, and it’s been a pleasure to watch them expand and develop over the last seven years. “For us, it’s a massive vote of confidence in Super Spacer and the Edgetech brand. When we’re the spacer manufacturer of choice for such a progressive, growing company, we know we must be doing something right. Here’s to the next seven years!” For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk. For information on the Customade group product ranges visit www.customade.co.uk. READER ENQUIRY NO: 0718/0053

REHAU is continuing to demonstrate its ongoing commitment to sustainable development after receiving the product label from VinylPlus marking its sustainable manufacturing processes. VinylPlus is the voluntary sustainable development programme for the European PVC industry and aims at creating a long-term sustainability framework for the entire PVC value chain. REHAU received the certification from VinylPlus for all four of its European window plants as well as a number of window profiles, including TOTAL70, at Fensterbau Frontale 2018 It comes as REHAU celebrated its 60th anniversary and serves to further complement REHAU’s ongoing work to consistently improve its sustainability. Martin Hitchin, Chief Executive at REHAU, said: “We were delighted to receive the certification from VinylPlus as it is another feather in our sustainable cap. Across the business we are working to

From left to right: Shamir Ghumbra - Director BRE, Martin Hitchin - Chief Executive, REHAU, Gareth Jones - Marketing and Technical Director of REHAU Windows Division and Stefan Eingärtner Technical Director, VinylPlus

“We were delighted to receive the certification from VinylPlus as it is another feather in our sustainable cap.” continue to improve our green credentials - from looking at our plants, to the products themselves. Our TOTAL70 co-extruded product is now a hugely popular alternative, which offers all of the advantages of the mono-extruded product. The core of the

BISON’S BIRMINGHAM DEBUT

Barnsley-based fabricator Bison Frames have broadened their appeal and reach to the homebuilding and renovating market by exhibiting at the National Homebuilding and Renovating Show at the NEC in Birmingham. Following a successful exploration of the market at a regional version of the show in Harrogate last year, Bison’s directors Martyn Haworth and Mark Tetley took the decision to invest in the national show, supporting their growing Genesis Installer Network with direct leads from the public. The high-end manufacturer demonstrated their full range of products to an audience of more than 40,000 at the four-day event. In particular their PVCu Genesis Collection – which includes sash windows, flush casements, sliding doors and bi-folding doors – and their WarmCore hybrid aluminium windows and doors, drew a lot of interest from homeowners planning renovation and extension projects on their homes.

Following the show Bison co-Director Mark Tetley commented: “We manufacture a full range of high-end PVCu and aluminium windows and doors, through our Genesis Collection and WarmCore ranges, but within the trade we’re probably best-known for our Genesis VS sash windows. However, HBR is an opportunity to demonstrate the full range of what we do directly to the public – particularly those in the process of planning homebuilding, extension and renovation projects.

“The show attracts more than 40,000 paying visitors, so you know they’re there actively looking for products and inspiration. We found that they appreciate the opportunity to get close to the windows and doors and talk to the people who actually make them, taking advantage of our knowledge and expertise in relation to their specific projects.” Discussing visitors to their stand, coDirector Martyn Haworth comments: “Over the four days of the show there was a constant stream of people checking out our range and considering different styles and options. Many were unaware that they could have true high-end uPVC windows and doors—like those in the Genesis Collection—as a great-looking, low-maintenance alternative to timber, even in conservation areas. For those more interested in aluminium—they loved our WarmCore range, especially when they found out that it’s more energy efficient than standard aluminium.

profile is made up entirely of post-consumer waste, with only the outer skin made of new polymer for a flawless finish.” In the coming years REHAU plans to carry on their success, with European targets including producing up to 50 per cent of window profiles from European plants with recycled polymer core by 2020. For more information visit rehau.uk/inhand

READER ENQUIRY NO: 0718/0054

“As a trade manufacturer we don’t install anything ourselves, but the reason we are there is to support our Genesis Installer Network with live projects from the public. Having inspected the products and made their decision, we take the homeowner’s details and put them in touch with their local Genesis Installer Network member, who takes it from there and deals with them direct. It’s simply one part of the support package we provide to trade customers and network members.” Tel: 01226 715250 - www.bisonframes.co.uk READER ENQUIRY NO: 0718/0055

July 2018 | www.glassnews.co.uk

Tell an impactful story

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But make sure your stories get the right reaction If you want to make more of an impact in the trade press, on social media and online, contact the multiple award winning window, door and glazing marketing specialists at Brouha Marketing today on 01672 514 947 or visit www.brouhamarketing.com.

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0718/0057

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

IN 175 YEARS YALE HAS MOVED FROM SUPPLYING MECHANICAL PRODUCTS TO SMART LIVING PRODUCTS, TOO A trade press editor’s visit to ASSA ABLOY’s Willenhall site gives Glass News’ Editor, Chris Champion, an insight into Yale’s Smart Living products for home security and, at the same time, celebrate Yale’s 175th birthday. To put things in perspective and, as Paul Atkinson, Sales and Commercial Director for Yale Door and Window Solutions pointed out, at the time the company was formed the very first typewriter was patented, Charles Dickens’ ‘A Christmas Carol’ was first published and Italy’s Mount Etna erupted. Yale started life in a small shop in New York, USA, and over the 175 years has grown into the global brand it is today. Linus Yale Jr patented the first pin tumbler locking mechanism in 1865 which created the Yale we know today and, during the following century, Yale would become a globally known brand, designing and manufacturing security solutions for commercial and residential buildings. 175 years on since Yale began, over 125 countries now stock Yale products and the company has branched out from traditional door locks, to a portfolio that now includes window hardware, padlocks and safes. One of the more recent product additions is the Smart Living range which was introduced in 2016 and a large part of the editor visit was devoted to exploring this range of products. Connected technology is shaping the home security landscape as demand for devices that can be controlled remotely increases. This includes Smart Door Locks that give the homeowner the freedom to secure their home without the need to carry keys. With a Smart Door Lock from Yale, a door can be opened in a variety of ways, including PIN code, remote fob and even a smartphone using a digital key. As with all products, the Smart Living range carries the Yale logo, a mark which has become a symbol of quality for the home security market and is just as well known amongst homeowners as the products it makes, and this is an important point. Few brands within the window, glass, door and hardware industry are well known to the buying public and the reason is simple. The business model of fabricators and installers means that brands are created at the lower level and advertised to a localised audience

The Willenhall site for ASSA ABLOY

“With a rising crime rate and decreasing police numbers, it’s vital that homeowners take their home security seriously, and take the necessary precautions by investing in the high quality security solutions.” and there is little in the way of national advertising campaigns save for the few vertically integrated companies and the very large corporates that have budgets for national promotion. Yale, however, is certainly one of the brands that is known by the general public and this is a great advantage to the trade who distribute and fit their products. The ONS (Office for National Statistics) has released its latest crime statistics for England and Wales, and this year, has shown a dramatic spike in the number of police recorded domestic burglary incidents, based on figures from the last 12 months. Headline figures have revealed that over 250,000 domestic burglaries occurred in both England and Wales throughout the 12 month period, a noticeable percentage increase of 8%, from figures released at the same time last year. The report also revealed considerable police cuts within the UK, with statistics showing that numbers have declined by 930 in the past year, with the Home Office suggesting this is the lowest figure since comparable records began over 20 years ago. Paul Atkison comments: “With a rising crime rate and decreasing police numbers, it’s vital that homeowners take their home security seriously, and take the necessary precautions by investing in the high quality security solutions.” “The modern day burglar is switched on and will recognise a home with inadequate security, so it’s important that homeowners

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

recognise this and make sure they are not an opportunistic burglar’s next target.” With domestic burglary continuing to show signs of considerable increase, and police cuts putting a greater strain on the police force, the security experts at Yale advise that homeowners continue to keep securing their home at the top of their to do list, to help prevent future increase in domestic burglaries. The Yale range of products is well known to the trade but with the advent of technology that allows for connectivity and monitoring of a home through a computer, tablet or smart phone, Yale has a dedicated room set up at their Willenhall centre for the trade to be able to not only see the products that are available, but also see them in action.

on their preference. And don’t worry if the electricity goes down! The smart lock is powered by four AA batteries and will send a warning notification to the smartphone when the batteries begin running low. It even has a backup battery connection port on its external side, which can be used to power the lock in the event of a flat battery. Feeling safe and secure is a must for any homeowner. In addition to a tamper alarm,

For instance, the Conexis® L1 puts a homeowner fully in control of their door, allowing them to configure, control and unlock the door all from a smartphone via a new Bluetooth low energy App. For ultimate peace of mind, they can create and send mobile keys to family and friends, and keep track of who comes and goes simply using a smartphone. Thanks to the new Twist and Go functionality, they can also twist a phone 90 degrees to unlock the front door, as well as having the choice of key tag, key card or phone tag, depending

Yale Smart Living products are shown in action

the smart door lock meets PAS24 security standard, when used in conjunction with a compliant full door set. Easy to install, the lock is compatible with most multipoint locks on the market and only requires a single screwdriver and tape measure to fit. When linked with a Yale wireless module, users can connect the Conexis® L1 to other Yale smart products, including the Yale Smart Home Alarm or Smart CCTV range,

which can then be controlled with the free Yale app. Alternatively, the lock will also connect to leading smart home systems when the appropriate module is fitted. While the Smart Living products are at the forefront of Yale’s promotional efforts with Smart door locks, home alarms, CCTV systems and Wi-Fi cameras for home viewing, the mechanical products offered by them are still the mainstay of the business. The traditional security products of cylinders, nightlatches, padlocks, mortice locks, safes and additional door and window security all continue to be developed to maintain the standards expected by a brand such as Yale. While the Smart Living products are innovative and extremely clever, there will always be the traditionalists who simply want good, proven products that have passed all the tests demanded for them, and Yale can provide them. With ever changing technologies and connectivity, keeping up with those changes can be demanding and in trying to set up my own Home View PTZ WIFI Camera I hit just such a problem. While smart phones from Apple and Android systems are supported, my own Windows Smart phone is not. So my Home View Camera remains in its box until my next ‘phone upgrade is due and it might just persuade me to go iPhone or Android just so I can try it out! Finally, and what must be mentioned, is the manufacture of parts in the UK and at Willenhall, specifically. On the tour of the factory it was surprising to see what was actually manufactured here as opposed to overseas. In fact, it was pointed out that parts that were formerly manufactured abroad have now reverted to being manufactured here in the UK and that bodes well for the country if UK manufacturing can now compete with that of countries in the Far East. Happy 175th Birthday Yale…you are bound to be around for many years to come.

Yale Smart Living is demonstrated

www.glassnews.co.uk | July 2018

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EMPLAS CONTINUES TO GROW DESPITE

CELEBRATING ITS 40TH ANNIVERSARY

There are many long standing companies in our industry and Emplas, the Wellingborough based fabricator, is one celebrating its 40th anniversary this year. Chris Champion, Editor of Glass News, attended a press day ahead of the company’s customer day that was staged to thank them for their support and keep them apprised of developments in the company. Meeting the Emplas team over dinner it was a great pleasure to be able to talk to Kevin Johnson who was the K in T&K Home Improvements, the starting point for the Emplas story. The T was Tony Foster and, between Kevin and Tony they bought in aluminium frames and manufactured their own IGUs in Tony’s spare bedroom and a lock-up garage. From such humble beginnings grew a £25 million company that has not only stood the test of time but has continued to develop and grow not just with product lines but has branched out overseas and now acquired Padiham Glass. There is often a trigger that changes the course of a company and that was when T&K’s supplier went bust in 1979. Buying up their stock and machinery, Kevin and Tony went in to fabrication in their own right and moving into more suitable premises than a back bedroom! Just a year later, aluminium was dropped in favour of fabricating PVCu and, in 1984 relocated to Park Farm Enterprise Zone in Wellingborough launching themselves as a new specialist trade fabricator called Emplas in 1985. By the year 2000 the company was turning over £7.3 million and had 118 employees and the decision to specialise in PVCu fabrication was proven to be correct. Steady growth has seen Emplas become a £24.5 million company by 2015 and employing some 218 staff. The timeline of the progress of Emplas is interesting with the acquisition of Acorn Aluminium in 2006 and the creation of Ecostar in 2011. Ecostar is a PVCu windows business based in Melbourne, Australia. Long standing industry figure and Emplas employee, Mike Crewdson, went and joined Craig Johnson when the business was set up and Ecostar is one of Emplas’ largest customers. Far from fabricating PVCu windows in Australia, they are ordered,

Ecostar moved into its new home in Melbourne last month [June]

made at Wellingborough’s Emplas factory and shipped out in 40’ containers. Who said lead times are important? To an Aussie customer they are happy with a 16 week delivery! It’s little wonder that there’s an ugly rush if someone needs to go and see Ecostar and, not surprisingly, MD Ryan Johnson is usually at the head of the queue! Ryan took over from Kevin as Managing Director in 2014 and, since then, has invested heavily in the business while increasing turnover. 2015 saw £774K invested in machinery and in 2017 the site development was commissioned at a cost of £2.2 million with another £1.4 million invested in new machinery. This redevelopment of the site has increased its manufacturing area by a third and has included new lines, loading bay and offices.

“The key thing is that despite the benefits of scale, we continue to work closely with our customers. We understand the environment in which they’re operating and that means we can align our product and support offer, so as to continuously improve our service to them.” The two fully automated window lines start with a Schirmer machining and cutting centre that provides incredible accuracy such that cuts and routs are to 0.3mm. It also means Emplas can convert a 6m bar length into a fully prepped frame within seconds, massively increasing production capacity, reducing manufacturing times and allowing it to deliver a more flexible service to its customers. “A second Schirmer gives us capacity but most importantly allows us to continue to improve product quality. It gives us

Emplas Managing Director Ryan Johnson has been instrumental in steering a programme of continuous improvement

incredible precision in routing and cutting, which improves welds and the accuracy of fixings and which ultimately allows us to deliver a better product to our customers.” Said Deputy Managing Director, Kush Patel. He continued: “They even add the pip holes so that when hardware is added it’s a precision fit. It’s not left to interpretation or measurement by an operative. Everything is set out at the start of the manufacturing process with exacting accuracy. “The other advantage is that the investment that we have made means that we have two lines which mirror each other. This means if we do need to carry out maintenance production doesn’t stop, we simply bring in additional shifts, which guarantees our ability to fulfil customer orders.”

The machinery investment has added a second Schirmer machining and cutting centre and multiple Rotox welders and saws such that 2,500 frames can now be fabricated weekly utilising a single shift. A further addition in June this year is the Graf SLS Seamless Sill Welder giving Emplas the ability to produce a seamless bay window sill. All this has meant a large investment in IT infrastructure and systems to provide exceptional service for the customer when it comes to ordering. Ryan Johnson commented: “The investment we have made in the last year and into this year puts us in a very good place in that it’s allowed us to improve our product quality and service to our customers, while delivering additional capacity in production. “It’s been very important to us to make sure that our growth is sustainable so we can guarantee lead times and quality.

Emplas’ investment in two Schirmer cutting and machining centres has been key in driving quality and efficiency in its downstream production process

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40th Anniversary guests take a closer look at the Graf SLS Seamless Bay Sill Welder, the latest addition to Emplas’ manufacturing capability

Bar coding of scanning and product as it passes through the factory gives Emplas full visibility of the production cycle

Emplas’ has been an early-adopter of technology. This includes exploiting barcode technologies to track product as it passes through the factory.

Glass, a leading insulated glazed unit and glass processing business with the strategic aim of delivering greater control on glass quality and supply.

This means that the Emplas production schedule is not only managed through a central system but the outputs and data generated as part of the production cycle are also collated.

Importantly, pre-existing supply agreements between Padiham Glass and its existing customer base remain unaffected by the acquisition. Padiham Glass will also continue to be run by its existing management team as led by its Managing Director and Sales Directors Anthony and Wes Clarkson.

This allows Emplas to identify delivery critical ‘manufacturing stage gates’ which the product must pass through by a certain time to guarantee that it’s ready for delivery. If a product misses a gate, it will trigger an alert on the system, flagging potential problems earlier in the production cycle so that log-jams can be identified and corrective action taken before it impacts on the customer. The same bar-code technology also underpins Emplas’ customer order tracking, dispatch and delivery process, with everything scanned on and off wagons so that orders are delivered not only on time but in full. “Our use of the bar code system to improve product quality and customer service extends to our dispatch and logistics operation. The individual elements of each order are automatically checked as they are prepared in the loading bays and then rescanned as they go onto the lorry and off it on delivery. “This does two things. It eliminates any chance of the shipping of incomplete orders, the truck simply doesn’t leave until everything is accounted for so it drives quality and customer service. “But at the other end, as part of the delivery process, everything is also scanned off. Then the system automatically issues a delivery note to the customer and the invoice, also providing a clear audit trail.” Said continued Kush. Emplas’ retail experience through T&K has been invaluable and has done much to guide them in their product offering. Their relationship with Profile 22 has been

www.glassnews.co.uk | July 2018

Ryan Johnson: “There has been massive movement in the IGU market in the past two-years, with a series of high profile acquisitions and mergers.

Emplas acquired Padiham Glass in May this year

important in underpinning its growth and this has included the manufacture of Optima since 2016 and the launch of Optima Flush in 2017.

fabricators. There are larger businesses that haven’t invested in product and service offer - we’d argue the changes that we’re seeing in retail make that unsustainable.

Emplas has also invested in its foils offering, expanding its ex-stock colour range to cut lead times and reduce costs. It means that foiled Cream, Anthracite Grey, Anthracite Grey on White, Black Brown, and Black Brown on White are now available as exstock standard colours on lead times of 10 days or less.

“And the same for smaller fabricators who perhaps aren’t doing the volume to justify investment and who can’t compete on product offer.

It also supplies Ultraframe conservatory roof systems, the PatioMaster inline sliding door and an a composite door range supplied as SBD as standard with six specially selected styles and glass options, available on lead times of 5-days or less. These account for 65% of all of its composite door orders - an analysis based on customer data and its own retail figures gained through T&K Home Improvements, which remains a test-bed for Emplas’ product and service offer. John O’Leary, Sales and Marketing Director stated: “There are two distinct challenges for

“This compares to what we’re able to offer. It’s not just about Optima per se but the service that sits around it. Profile 22’s new colour offer is significantly more competitive and that means we can offer our customers far better access and shorter turn-around times. “The same is true of our composite door offer. We’ve refined it to offer more choice but also rapid delivery. “If you’re working in a retail environment you need product range but also quality and quick and reliable supply. Consumers have high expectations and your retail business can’t afford not to be able to meet them.” In May 2018, Emplas continued its expansion with the acquisition of Padiham

“That leaves fewer options for fabricators and installers, while bigger has not necessarily meant better service for those customers buying IGUs from expanding businesses; it certainly leaves fewer options for fabricators and installers. And it’s this that has driven our strategic decision to take control of our IGU supply chain. It’s something which we believe also delivers a number of immediate benefits to Emplas customers with the switch to a Planitherm product also offering additional opportunities, with growing commercial and retail recognition. “Most importantly Padiham Glass acquisition now gives us control. Our ownership of it secures supply in a turbulent market place, and guarantees the quality of the IGUs that we supply.” Asked what the past few years have meant to Emplas and how it will affect the future, Ryan Johnson commented: “We have hit a point where we have critical scale, while remaining a family owned business. That scale gives us purchasing power, allows us to manage our relationships with our suppliers effectively and we can pass those economies onto our customers.”

READER ENQUIRY NO: 0718/0059

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ANOTHER INDUSTRY FIRST!

UNIQUE, HAND FINISHED, FOILED PRODUCTION FACILITY

THE PEARL ENT TEAM N MA AGEM EVIT Y OF G HAS A LON WE ARE S! R 160 YEA TO OUR DEDICATED S. JOIN CUSTOMER ILY. M FA THE

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WHICH FENSA INSTALLER WILL HIT THE 13 MILLION MARK? COULD IT BE YOU? FENSA is excited to announce the number of installations completed and self-certified by FENSA installers, is expected to reach the 13 million in late May or early June.

testament to the thousands of installers who choose the FENSA brand to represent trust and quality installations to consumers”. FENSA is the oldest and longest serving scheme enabling members to selfcertify compliance under the Building Regulations and is set to celebrate another landmark. With 6,000 members, FENSA is the scheme of choice for installers. Recently in April, the company turned sweet sixteen and is a trusted brand in the replacement of window and door industry.

Rachel Culpan, Customer Services Manager for FENSA said, “This is a very exciting time for us at FENSA, we can’t wait to find out which FENSA Member completes the 13 millionth installation. It is

To find out more about FENSA and its services please visit their website https://www.fensa.org.uk.

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CORPORATE VIDEO OFFERS PERFECT INTRODUCTION TO CRL EUROPE

QUICKSLIDE SCORES WITH FOOTBALL LINKS AT HOME AND AWAY Yorkshire-based window and door fabricator and VS specialist Quickslide Windows has strengthened and renewed its links with football through the sponsorship of no less than three football clubs, all of which are at quite distinct levels of the game. With Quickslide located in Brighouse the firm has renewed the links with its nearest top-level club Huddersfield Town which plays in the English Premier league, also agreeing sponsorship for Evo-Stik Northern Premier League team Brighouse Town. Extending Quickslide’s support for The Beautiful Game still further to the Midland League, Uttoxeter Town is being supported by the window and door maker on behalf of a friend of the company. The partnership with Huddersfield Town, also known as The Terriers, extends over several years and to the days when the Premiership was just a dream for the West Yorkshire based team. The relationship goes beyond the sporting element of the club, says Quickslide Chairman Adrian Barraclough: “For many years Quickslide has partnered with The Terriers, getting involved right at the heart and using the club as an inspiration for the philosophy that success can be achieved with good honest hard work, great spirit, and sharing common ideals, all whilst having fun.”

READER ENQUIRY NO: 0718/0062

Sean Jarvis, Commercial Director of Huddersfield Town reflected Adrian’s comments: “We love working with Quickslide; many of their staff are big Town fans and we regularly take inspiration from how they also successfully compete on a National scale”. Quickslide is the ground and shirt sponsor for Brighouse Town, which plays just two miles from Quickslide’s manufacturing centre and headquarters, with many of the company’s employees and local customers being players and fans. A two year deal will also see the Quickslide brand festoon the first team shirts of Uttoxeter Town, an arrangement that came about through friends of Adrian, who believes that mutual inspiration and learning will come from the relationships with the lower league clubs. www.quickslide.co.uk READER ENQUIRY NO: 0718/00192

CRL, the world leading supplier of glass hardware to the glazing, railing, architectural and construction industries has launched a new, European corporate video, giving customers a smart introduction to the company’s facilities, brand and dedicated customer service. In just one and a half minutes, the video gives a snapshot of the CRL Europe business, its size, reach, product range and customer service,

demonstrating why the brand has been successful for over 50 years. The company’s European head office in Manchester is the star of the video. One of three CRL locations throughout Europe, the UK premises stocks the company’s extensive range of 60,000 products, including shower door and internal door hardware, railing hardware, architectural metals, and tools and accessories to the glass industry. It also features a large product

showroom and trade counter. “With customers situated throughout Europe we understand that it is not easy for everyone to pay us a visit so we’ve introduced a new corporate video which sums up our offering and gives a feel of what the CRL brand is about, what we offer and how we like to do business,” comments Simon Boocock, Managing Director of CRL Europe. To view the video, visit the www.crlaurence.co.uk homepage or CRL Europe’s YouTube channel. For further information call 01706 863600 or email crl@crlaurence.co.uk. READER ENQUIRY NO: 0718/0063

July 2018 | www.glassnews.co.uk

0718/0063

LOOKING FOR THE RIGHT SUPPLIER FOR

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15/01/2018 18:55

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MEET THE MILA TEAM

CAIRNGORM CELEBRATES 30 YEARS OF SWISH FABRICATION Scotland’s Cairngorm Group is celebrating 30 years of Swish fabrication this year. To mark the occasion, Paul Lindsay, Epwin Window Systems’ Sales Director presented David Dowling, Managing Director of Cairngorm Group, with a commemorative plaque.

Mila customers can now put a face to the expert voice on end of the phone, thanks to a new page on the company’s website which profiles everyone in the sales office team. Visitors who click on www.mila.co.uk/us/ internal-sales-representatives/ can find out just what a dapper dresser sales office manager Lee Bullimore is, which member of the team has raised £6000 for The Soldiers’ Charity, who used to be a county level swimmer, and whose guilty pleasure is ‘80s American rock music. Much more than that though, they can discover whose favourite hardware is the ProSecure range, who gets the most excited about Yale Conexis, and who loves the ingenuity of Mila’s Smart Spindle. And, if they scroll over anyone’s photo, they’ll see a different side to every single member of the team as well.

Marketing Director Sarah Gyde, who is responsible for the new Mila website, said: “We’ve long recognised that our people are our greatest asset – they’re the ones who help to deliver the quality and service which is our trademark. Our customers love the advice and support they get from the smart and friendly bunch in the sales office, and this new feature gives the whole team the online recognition that they undoubtedly deserve.” As well as the Meet the Team feature, the new Mila website (www.mila.co.uk) also has spotlights on key product ranges, latest news and blogs, updates from the company’s technical experts and full product information on Mila’s complete product range. Tel: 01327 312400 - www.mila.co.uk READER ENQUIRY NO: 0718/0064

Paul commented: “We are delighted to be celebrating this partnership milestone with Cairngorm Group. The Group was one of the first companies to fabricate Swish windows and we’re proud to be still working with them to this day.” As Paul says, Cairngorm was one of the first companies to join Swish. David comments: “We chose Swish because of its outstanding aesthetics that were streets ahead of what anyone else was offering at that time. Today it’s as popular as ever with our customers – its modern, contemporary lines mean it remains an extremely attractive system.” David praises the quality of the Swish profile, which is more than able to withstand the demanding Scottish weather. “We need a system we can rely on to withstand our weather conditions and continue to perform. Features such as the additional 2mm weather cover on the Swish 24/7 system, which was groundbreaking when it was introduced, are important factors for us. We need a system we can fit and forget and that’s exactly what we get with Swish.”

He also praises its versatility: “In the retail sector, installers know that the Swish name is one that is often recognised by homeowners. It’s a valuable factor for them when they’re selling because it adds an extra layer of reassurance and provides a major advantage over competitor systems. In the commercial and new build markets, Swish is a winner too. Its quality and commercial integrity allows us to tender with confidence and it’s an area in which we have been extremely successful.” David concludes: “We’ve needed to keep pace and adapt to the changing market over the years. But one of the few things we haven’t needed to change is Swish. Because throughout all the changes, they’ve consistently continued to deliver what we need.” Tel: 0808 178 3040 www.swishwindows.co.uk READER ENQUIRY NO: 0718/0065

TRADE COUNTER NETWORK PROTRADE UPVC GEARS-UP FOR GROWTH Derbyshire based trade specialist, ProTrade Upvc, has continued its expansion with the opening of its new Chesterfield branch. The third trade counter business within the ProTrade network, Paul Wilkins, Director ProTrade, said that the opening of the new 4,000 sq ft facility, off Whitting Valley Road would increase ProTrade’s geographical reach throughout Derbyshire and beyond. He said: “There are a lot of fitters and installers working out of Chesterfield so it made sense to go there and be closer to them. It’s also a reflection of the demand that we’re seeing and our growing reputation. Our focus is Derbyshire but we supply far further afield - ultimately wherever our customers want us to go.”

ProTrade Upvc was set up in 2010 in Swadlincote. The company opened its second site in Loughborough four years later. In addition to the investment it’s made in its new Chesterfield site, it will relocate its Swadlincote trade counter to a new 4,500 sq ft facility, this autumn. Buying in windows and doors from Emplas, since last year Paul said that ProTrade had the right infrastructure in place to support continuing growth. He said: “Our supply partnership with Emplas is important in that the quality is always there in the product that they supply. Trade customers aren’t just about price, they’re looking for product quality and above all value. “We’re able to offer it to them in the products that we supply and the support that we offer them. We’ve

developed a reputation for going the extra mile and that’s been key to our growth.” In addition to the supply of a wide range of products, ProTrade underpins its offer with site survey and technical support, plus free waste drop off and recycling service. “For us it’s about value, how can we deliver the best service to our customers and that means buying in from the right supply partner”, concluded Paul. For more information visit www.emplas.co.uk, email info@ emplas.co.uk or call 01933 674880. For more on Pro-Trade Upvc visit www.protradeupvc.co.uk or call 01283 208422. READER ENQUIRY NO: 0718/0066

July 2018 | www.glassnews.co.uk

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QUOTATIS INTRODUCES NEW SMART SAVINGS ACCOUNT TO GIVE WINDOW PROFESSIONALS HUGE SAVINGS Quotatis, a specialist home improvement marketing company and quotation service, have announced the launch of their Smart Savings plan, offering their members hundreds of business and personal discounts. Quality window professionals will be able to save thousands with exclusive deals and get additional work when they need it. Quotatis, Europe’s no. 1 home improvement marketing service, have announced the launch of their new Smart Savings account. This new account gives window professionals a unique opportunity to save thousands for their business and access customer enquiries with its flexible Pay-As-You-Pick feature. “Companies that offer great customer service are important to us, and we are proud to be able to offer Smart Savings as a reward to our hard-working members,” said Tom Crosswell, Quotatis’ Marketing Director. “The significant size of our contractor network means that we’ve been able to leverage our position and secure big savings for our members to help them keep their business expenses down. And because we know that our members aren’t working 24/7, we’ve included some great extra personal savings like free movie downloads and coffee too.”

Quotatis, who provide window companies with UK customer enquiries, have created a package of over 200 trade and leisure deals and discounts and made them available through their new Smart Savings account. The account costs just £10 per month and allows members to use hundreds of deals, make back their subscription fee and save £900 a year.

Other Smart Savings account features are a business profile page and closed reviews system to help members develop their online presence and reputation. Account holders also benefit from Quotatis’ Pay-As-You-Pick feature, which gives them the chance to select and pay for customer enquiries without committing to a regular spend.

Some of the fantastic trade deals and discounts available include:

As Quotatis are currently producing more window customer enquiries than ever before, now is the ideal time for window companies to sign up for a Smart Savings account to save money and pick and pay for leads when they want them. As a special offer, the Smart Savings account is temporarily available for just £100 a year when paid upfront. Sign up to Smart Savings here: https://www.quotatispro. co.uk/smartsavings. html?spn=2476.

• Preferential rates on TradePoint supplies • Up to 5p per litre off fuel • Free commercial vehicle recovery • 10% off at IronmongeryDirect • There is also a range of great leisure deals, including: • Great price cinema tickets • Free mobile phone insurance • 8% off all purchases at Currys/PC World

TRADESMITH JOIN THE RESIDENCE COLLECTIVE Hailsham-based Tradesmith are the latest high-profile trade manufacturer to join The Residence Collection, with a dedicated new factory to serve the South East with direct supply and support of R7 and R9 windows and doors. This new factory looks more akin to a large joinery workshop, thanks to the benches and milling machines, and Tradesmith is fully mechanically jointing all windows and doors from The Residence Collection. With full set-up and technical support provided, this new manufacturing partner is also building a split-level showroom, so visiting installers and developers can appreciate the full range and quality of R7 and R9 windows and doors. With a number of prestigious postcode areas

and conservation areas in the South East, Tradesmith believe that they will be able to exploit the swing away from typical white windows with R7 and tackle the timber sector head on with R9. They will also be supplying the newly relaunched R9 Solidor range of premium composite doors to complement Residence windows. Mark Hutchinson, managing director of Tradesmith commented: ‘In the South East, the trend to colour and highend quality windows and doors has been particularly strong. Homeowners and developers are looking for more choice of colour and style, and a more attractive range of premium quality products. After a comprehensive review we chose to partner The Residence Collection with their stunning R7 and

Tel: 01603 899910 READER ENQUIRY NO: 0718/0068

R9 windows and doors. We invested in a new factory unit dedicated to making them to a high Residence specification with mechanical joints and glass bonding. It’s early days, but the response from customers has been very positive, and we’ve already opened doors to new prospects.’ Sarah Hitchings, sales and marketing director of The Residence Collection concluded: ‘We’re delighted to introduce Tradesmith to our network of approved and trusted manufacturers for The Residence Collection. They are perfectly located in Sussex and have bold plans for the business which we look forward to fully supporting with our sales, technical and marketing resources.’ Please visit www. tradesmith.co.uk for installer enquiries in the South East. For information in both retail and trade partner enquiries please visit www.residencecollection. co.uk, e-mail journey@ residencecollection.co.uk or call 01452 348650. You can also add to the considerable following on Twitter @ residence9 and engage with them on other social media platforms including Facebook, LinkedIn, Instagram, Pinterest and Houzz. READER ENQUIRY NO: 0718/0069

MORLEY GLASS & GLAZING DOUBLES PRODUCTION CAPACITY Recent investments by Morley Glass & Glazing have doubled its production capacity, making it possible to manufacture up to 3000 sealed units with integral blinds inside per week. The business, which is celebrating its 20th anniversary this year, specialises in

manufacturing Uni-Blind® sealed units with ScreenLine® integral blinds inside. It has invested £700,000 in a second IGU production line, which has now been installed at its 50,000 sq ft factory in Leeds. Ian Short, managing director at Morley Glass & Glazing, said: "When we moved into larger premises in 2016 we invested in a 58-metre long automated sealed unit production line from Best Makina. I'm pleased to say that the quality and efficiency of the equipment was so impressive that we were happy to invest in a second line. With the capacity to manufacture up to 3000

sealed units per week we are confident we will be able to continue to meet customer demand for our popular product range." Morley Glass has achieved 30% yearon-year growth as demand continues to increase for its Uni-Blind® sealed units with ScreenLine® blinds inside, and this growth is set to continue. The Uni-Blinds® range provides the widest choice of integral blinds in double and triple glazed units, with all manual, solar and motorised versions available in the industry's shortest lead-time of 10 days from 11am any Friday.

For more information about Uni-Blinds® visit www.morleyglass.co.uk. READER ENQUIRY NO: 0718/0070

July 2018 | www.glassnews.co.uk

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INDEPENDENT NETWORK CELEBRATES WITH CHRIS KAMARA! More than 240 delegates from Independent Network companies across the UK came together at the organisation’s ‘Best of British’ themed members’ weekend in Warwick. The event kicked off with a specially built Business Centre, where attendees could chat to I.N’s affiliate partners and learn more about the opportunities for members to gain favourable rates and unique services thanks to their I.N. membership.

leadership and what makes a respected leader in the ‘real world’. The evening’s glittering black tie gala dinner and awards ceremony was hosted by exBradford City Player and Manager Chris ‘Kammy’ Kamara and included a charity raffle and auction, which – along with table donations - raised over £4000 for the evening’s four chosen charities: Hayley’s Hugs, Helping Hand, St Gemma’s Hospice and Birchwood Highland.

THIS YEAR’S AWARD WINNERS WERE: • Thistle Windows & Conservatories

In the afternoon, Finance Director Graham Fitton welcomed members, reviewed the financial results for 2017 and conducted the official AGM business before Sales Director Neil Evans discussed recent market developments and expectations for the year ahead.

• Cheadle Glass Company Ltd

Marketing Director Dawn Stockell highlighted the increase in I.N. brand awareness and leads over the past year and was delighted to announce two exciting pieces of exclusive news for members. One: that FENSA will now be recognising the I.N. insurance-backed guarantee and Two: …was shared with members, but will be announced to all in the coming weeks!

I.N. awards are based on the feedback of thousands of customer satisfaction surveys completed each year by homeowners and are decided on a like-for-like basis (with companies competing against other comparable businesses across the country).

Business Consultant, Jeff Grout, rounded off the afternoon by encouraging members to think more critically about effective

• Goliath Homeworld • Wilson Windows • Ffenestri Kevin Thomas • Mews Windows

This year’s event also saw two brand new awards celebrating the hard work of individuals working within Independent Network member companies. Darren Drake of David Brunskill Windows took home ‘Installer of the Year’ and Paul Lewington

of Lewington & Son claimed the first ever ‘Salesperson of the Year’ trophy. Karen Lund, Head of Partner Programmes, had this to say of the weekend: “As these awards celebrate the successes of our finest I.N. members up and down the country, we thought that the ‘Best of British’ would be a very apt theme… and it gave us all the chance to try a host of specially selected gins, beers, wine and whisky while we danced the night away!

Britpop disco, and well-deserved ‘traditional’ 1am curry! It’s been a thrill, once again, to highlight those companies that really go above and beyond. All the winners, and the nominees, deserve to be incredibly proud of themselves; they have been pitted against the best of the best and to have come out on top means they really have proven themselves to be the ‘cream of the crop’.” Tel: 01282 473170 www.inveka.co.uk

“The theme ran throughout the event, with guests enjoying afternoon tea, a gin bar,

READER ENQUIRY NO: 0718/0071

PIGS COMES TO THE CAPITAL With a fantastic new venue in London, more than 100 PIGS partied in style on 14 June 2018. “PIGS is networking at its very best,” says organiser Sarah Ball from Balls2 Marketing.

first timer at PIGS London. “I loved it. I’ve never experienced anything like it for a corporate event,” Leah said. “It’s so laid back and people were genuinely friendly. I’m definitely coming to more!”

“Old faces and new checked into The Warwick for another successful evening. The venue was an absolute triumph. We had a separate room downstairs and it filled up quickly after kick-off at 5pm. Kick-off is an appropriate term, because London PIGS was on the same day as the first game in the World Cup. Not that it affected the number of people joining for the evening, we were really impressed with the turnout.”

“That’s exactly the reaction we want,” adds Sarah. “We know if people come once, they will want to come back. The reason the format works so well is because we keep it low key. There are no badges or banners, just a room full of people from the glazing industry with a drink in their hand chatting to friends.

Leah Christian from UK Construction week was a

“We couldn’t do any of this without our amazing sponsors. Every penny of the sponsorship money goes behind the bar, so PIGS can get a FREE drink or two, and some nibbles.

www.glassnews.co.uk | July 2018

As ever we say thank you to all our lovely sponsors for London PIGS. • AluK • Allglass Facades • Avantis International • Build Show • Danvac Vacuum Lifting Equipment • DGCOS • DW3 • Edgetech UK

• Emplas

• Glazpart

• ERA Security

• Improveasy

• Everglade Windows

• Independent Network

• Extrudaseal

• Kawneer

• Fenster

• Korniche

• FIT SHOW

• Quickslide

• Window Ware

• Georgian Bar Company

• Regalead

• Yale

• Glass and Glazing Federation

• Selecta Systems Ltd

• Yes Glazing

• Senior Architectural Systems

There are two more PIGS events in 2018. Glasgow on 6 September and Birmingham on 9 November. To become a sponsor contact Sarah on 07540 049655, email her at sarah@balls2marketing. co.uk. To keep up to date with the latest events go to https://www. balls2marketing.co.uk/ pigs/ or follow us on social media.

• Glass and Glazing Products

• Stuga • Supalite • Synseal • Thermoseal Group • Titon • Total Hardware • Ultraframe • The VEKA UK Group • Whizzle Ltd

READER ENQUIRY NO: 0718/0072

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

SUPALITE CELEBRATES TELESALES SUCCESS WITH INSIGHT DATA One of the UK’s leading tiled roof manufacturers, SupaLite has seen incredible success from their telesales campaign, conducted by industry data specialists Insight Data. Preston-based SupaLite, which specialises in lightweight replacement tiled roof systems for both conservatories and orangeries, joined forces with Insight Data’s experienced telemarketing team to promote their retro-fit product range. Steve Hacking, Operations Director at SupaLite comments: “After a successful launch this spring with the new Supalite flat roof orangery, we have a lot to shout about. We spoke with Kirsty, Alex and the team who suggested exploring telemarketing to promote our business and our product range.”

“We have worked closely with Insight Data on a number of telesales campaigns so far this year, and we firmly believe it has produced by far the best results in terms of lead generation and new business. We’re so impressed with the experience and the results, we are moving further budget towards Insight Data to complete additional telesales campaigns.” Telemarketing is one of Insight Data’s fastest growing services, providing an opportunity to create campaigns for lead generation, market research, appointment setting and customer surveying. Taking advantage of Insight’s unrivalled industry prospect data and their highly-experienced inhouse telemarketing team means businesses have a full telesales operation at their disposal, without the

overheads. “Telesales provides a fast and cost-effective way to generate leads and ultimately win new business,” adds Kirsty Winter, Business Development Manager at Insight Data. “The strength of our data means we can develop a full-managed campaign that directly targets SupaLite’s ideal customers across the country. We’re delighted that the campaign generated such positive results for SupaLite and look forward to working closely on subsequent campaigns and additional projects in the future.” In addition to telesales campaigns, email marketing and direct marketing, Insight’s industry-specific prospect data powers Salestracker, the firm’s groundbreaking online prospect database, CRM system and integrated email marketing platform. Providing up-to-date contact details and business information for over 60,000 potential customers, Salestracker has helped some of the industry’s biggest names effectively target new customers in their area and across the country. For more information contact Insight Data on 01934 808293 or via email at hello@insightdata.co.uk. READER ENQUIRY NO: 0718/0073

PASSIVHAUS RESEARCH SHOWS 8.6% ENERGY SAVING WITH SWISSPACER Research by the Passivhaus Institute proves the positive impact of warm edge spacer bars like SWISSPACER on a building’s energy efficiency. For the first time, the independent Passivhaus Institute in Darmstadt looked at the impact of both aluminium and warm edge spacer bars and the overall energy requirements of buildings in different climates. Using warm edge spacer bars instead of aluminium in a triple glazed window saves homeowners an average of 8.6 percent on energy bills in cool/ moderate climates such as the UK and Ireland. That’s the equivalent of 180kg less CO2 per household every year. Homeowners living in colder climates can expect to save around 7 percent. Warm edge spacer bars bring health benefits as they prevent the build-up of condensation at the edge of the glass. The research concludes that the amount saved by homeowners on energy bills significantly outweighs the slightly higher costs of manufacturing warm edge spacer bars. Jan Hiersemenzel, SWISSPACER Marketing Director for Europe comments: “SWISSPACER is a small component with a big impact. This latest Passivhaus research proves warm edge spacer bars such as SWISSPACER make a tangible difference to

SWISSPACER 8% research

energy performance, saving homeowners an average of 8.6 percent off heating bills in low energy buildings in climates like the UK and Ireland. “The Passivhaus Institute is the leading authority on low energy buildings, setting the standard for the most energy efficient homes, offices, schools and public buildings. SWISSPACER Ultimate was the first warm edge spacer bar to gain Passivhaus accreditation and is widely specified in low energy installations. The Passivhaus database of certified components lists SWISSPACER in 70% of windows, 86% of windows with fixed glazing and 97% of curtain wall systems.” Founded in 1996, the Passivhaus Institute is an independent research institute which has played a crucial role in the development of the Passivhaus concept, the fastest growing energy

performance standard in the world. It aims to dramatically reduce the need for space heating and cooling, and typically cuts energy use and CO2 emissions by a factor of 10. The standard requires a Passivhaus to have an excellent thermal performance, exceptional airtightness and mechanical ventilation. The heating requirement in a Passivhaus is reduced to the point where a traditional heating system is no longer considered essential. Visit www.passivehouse.com for more information. SWISSPACER is the worldwide warm edge leader, tried and tested for outstanding energy efficiency and long-lasting results. Learn more about SWISSPACER by calling 01908 335190, visit www.swisspacer.com/ en/8percent or follow @ SWISSPACER. READER ENQUIRY NO: 0718/0074

BRAVO, BRAVO – A GREAT NIGHT AT CIRCUS BESERKUS! After each Gala Dinner put on by the team at GM Fundraising, the general feeling from all who attends is that they get better and better every time – and this year was no exception, as the Crowne Plaza in Stratford-on-Avon played host to the madness that was, Circus Beserkus. From clowns to mime artists, strongmen to bearded and tattooed ladies – the weird and wonderful world of the circus was well represented, as Gary Morton, founder of GM Fundraising explains: “This year’s Gala Dinner was the 20th one we’ve delivered and they just seem go from strength to strength. Everybody really throws

themselves into the theme with some really fantastic outfits and a great time is had by all who attend. Of course, it’s not just about us all having a great time – we’re there to raise much needed funds for Hope House Children’s Hospice, and yet again, this wonderful industry of ours, didn’t fail to disappoint. “The total amount raised on the night was £66,814.76 – the most we’ve ever raised at a Gala Dinner. As always, our thanks go to everyone who supported us with the raffle and auction prizes, as well as everyone who attended and played a part in the evening. We really couldn’t achieve what we do

without the ongoing, unwavering support we receive from this fantastic industry we all work in. “Every penny we raise goes directly to Hope House, who provide vital care and support to children with life limiting illnesses and their families. At GM Fundraising, we will continue to do everything we can in order to support the great work they do. After hitting the £1m milestone of total funds raised in 2014, we’ve now set ourselves a target to go on and hit the £2m marker by 2020 and thanks to Circus Beserkus, we’re off to a great start.”

The next event held by GM Fundraising is the GMF Golf Day at Telford Hotel Golf & Spa Resort taking place on 5th July. For more information and to follow our progress, follow us on twitter @ gmfundraising or like us on Facebook / gmfundraising or find out more at www. gmfundraising.co.uk #forthekids #2by2020. READER ENQUIRY NO: 0718/0075

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

OPTIMA FROM PROFILE 22 TICKS ALL THE BOXES If you’re looking to compete in the market, choosing a system that ticks all the boxes is a good place to start. Gerald Allen, Marketing Manager at Epwin Window Systems, says: “From the aesthetics to the versatility to the thermal efficiency to the security Optima from Profile 22, an Epwin Window Systems brand, ticks all the boxes. It’s why the system is attracting so many plaudits, it’s increasingly the commercial sector’s preferred choice and is popular in both the trade and retail markets too.” Optima isn’t just one system, it’s three, opening up a world of opportunities. The sculptured system offers clean, modern and attractive styling, the chamfered system

conveys its simple, angular lines and the flush casement option delivers the featurerich qualities that today’s market demands. While each option is very different, all share a slim-framed aesthetic that increases sightlines and solar gain. The versatility is enhanced with Optima’s ancillaries range, which includes cills, baypoles and packers to maximise the flexibility so fabricators and installers can personalise and perfect every project. The Optima colour range includes 28 shades to appeal to every taste. The system also fully integrates with other products from the Epwin Window Systems stable so you can offer a complete solution for every project with ease.

Ensinger is about to make a further investment at its Cham site.

The radical Lumi frameless window system from Apeer has been one of the runaway successes of the decade – and now its successor, the retrofit-friendly Lumi2 has begun to cause as much of a stir, even after its debut installation. But as the installer explained, its retrofit proposition is only half the story of its popularity. Dublin-based Harvest Energy was the first to put in the new system and immediately won another order on the strength of it, with a third signed up soon after and a few more homeowners already showing an interest.

“Of course, it opens up a whole new market for Lumi,” he said, “But it also gives an extra, mid-range price point for anyone thinking about Lumi. “The systems look pretty much the same when they’re installed but the price difference gives a big strategic advantage. Lumi gives us something no one else can offer and Lumi2 lets us offer the same look priced between PVC-U and the original Lumi. “It also gives us something we can work down to where we have quoted for the original Lumi, especially in commercial and new-build pitches; that is very valuable.”

Security is also exceptional because Optima has features such as a central Eurogroove and a secure bead system that passes security tests without glazing clips. The system more than meets current security

requirements and is ready for proposed enhancements to PAS24 too. This combination of market-leading factors, together with a wealth of other advantages, is why Optima is widely considered to be the most intelligent system on the market today. Tel: 01952 290910 - www.profile22.co.uk READER ENQUIRY NO: 0718/0076

ENSINGER TO EXPAND ITS CHAM SITE

LUMI2 SHINES AT DEBUT INSTALLATION

Lumi2 was designed with retrofit in mind – with its slimmer, 70mm outerframe depth and 28mm double glazing – but, as Harvest owner Jason Peters explained, that is only one of two major benefits the system has for retailers:

Optima delivers outstanding thermal efficiency. An Optima double glazed unit can achieve an A+ rating and a U-value of 1.2 W/m2K. And with triple-glazing, U-values as low as 0.8 W/m2K are available. These figures are achieved thanks to features such as a six-chambered outerframe and a five-chambered sash, which can be used with RCM thermal inserts. The system also offers the widest range of glazing options on the market, ranging from 24-44mm, plus triple glazing in three sizes.

He concluded: “By the way things are going, we are looking to Lumi making up 20% of our business by next year.” Apeer MD Asa McGillian said that with Lumi2 working out around a third less than the original, the potential for cost saving – including combining both systems in a single installation – is proving to be an added draw for many installers: “The core purpose of evolving the Lumi system into Lumi2 was to make it more compatible with domestic retrofit. But the feedback we are getting from installers who have looked at the system tells us, just as Harvest has discovered, that the strategic benefit of a lower cost alternative will be significant. “Also because the two have the same external appearance, they can be used in combination, for example with the additional soundproofing of the original at the front of a house, then Lumi2 at the back.”

The plastics processor is planning to extend a production and logistics building that was put into operation ten years ago. These new building plans are the second construction project in the branch factory. A few weeks ago, Ensinger began the construction of a hall which, in the future, will house the compounding lines and parts of the logistics facilities. In Cham, Ensinger manufactures machined prefabricated components, stock shapes from cast polyamide, insulating profiles for windows, doors and façades and also spacers for insulating glass. With the modular plant extension, all corporate divisions located at the site will receive additional production, warehouse and office space.

South-east elevation of the building already under construction. This new building will house, among other things, compounding lines and logistics areas. In the compounding process, the highperformance plastics are optimised for their intended application with the aid of fillers or additives

The two current projects comprise of further features, including the construction of a new power centre and expansion of the central plant infrastructure. The fully automated high bay warehouse, which serves as a dynamic production buffer, is also to be made bigger.

COMMITMENT TO THE SITE The costs for the new buildings and all the infrastructure measures will amount to around 40 million euros in total. “All the divisions at the Cham plant will benefit

Lumi2 has a number of additional benefits, especially for retrofit, such as arched frames, trickle vents and baypoles. The original Lumi was unveiled at Grand Designs London in 2015. Since then the system has been extended with the addition of patio and entrance doors. www.apeer.co.uk READER ENQUIRY NO: 0718/0077

www.glassnews.co.uk | July 2018

North-east elevation of the planned extension to production and logistics facilities at the Cham site. In the course of the plant expansion, all the divisions located at the site will receive additional space. In Cham, Ensinger manufactures machined prefabricated components, stock shapes from cast polyamide, insulating profiles for windows, doors and façades and also spacers for insulating glass

from these investments, as will the corporate group. By expanding production capacities, Ensinger is creating the right conditions for longterm growth at the site”, says Andreas Alsfasser; as Technical Director at Ensinger, he is coordinating the construction projects. Based on current plans, the final work at the site should be completed in summer 2019. The Cham site was founded in 1980 and has continued to grow rapidly ever since. The plant, located in the Altenmarkt industrial park, is one of the biggest production facilities of international plastics processor Ensinger. The wide range of products manufactured in Cham are used in nearly all important sectors of industry, be this mechanical engineering, the construction industry, medical technology or the food industry. Further information at: ensingerplastics.com. READER ENQUIRY NO: 0718/0078

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

TAMWORTH INSTALLER ACHIEVES 90% CONVERSION RATE WITH REAL ALUMINIUM An incredible support package and a brand new showroom has helped a REAL Aluminium installer to eclipse all targets and achieve an astonishing sales conversion rate of 90% in REAL Aluminium windows, doors and roofing products. Since opening the doors of its new showroom in April, which is exclusively dedicated to REAL Aluminium products, Tamworth-based Bradley Scott Windows has significantly increased sales of aluminium and boosted its profit margins. The showroom – the only one of its kind in the area to display a full range of aluminium products – has already attracted many local homeowners, with 9 out of 10 of them going on to place an order. Andy Farrington, owner of Bradley Scott Windows, explains: “We’ve been a successful PVCu installer since 1999 and

wanted to get into aluminium but couldn’t find the right partner. Our goal is to become the biggest installer of aluminium products in the region and we needed to work with a supplier that would help us achieve this ambition and sustain our growth. I went along to a REAL Aluminium Customer Experience day and was immediately convinced they could provide all the support we needed. “The REAL team helped us to design and set up our showroom and, in a matter of weeks, it was open. The showroom is busy all day, every day and sales are exceeding all expectations. When customers see the range of REAL Aluminium products on display, they’re really impressed with the look and quality. Opening the showroom made it easy to hit the ground running and make a huge success of aluminium. It’s been the best decision I’ve made!”

Bradley Scott Windows’ showroom displays an extensive range of REAL Aluminium products, which includes a window display, a French door, patio door, bi-fold door, sliding door, three aluminium entrance doors, two lanterns and a flat rooflight. The award-winning REAL Aluminium marketing team has helped to guide Bradley Scott Windows’ marketing strategy and provided a range of marketing and showroom materials, which includes brochures, wall graphics, pull up banners and hardware boards. Claire Miller, Customade Group marketing director, added: “Congratulations to Andy and his team on achieving this phenomenal success in such a short period of time. We’re delighted that they’re doing so well with the REAL range and winning new business at exceptional pace. We wish Bradley Scott Windows every success for the future.”

Andy Farrington, owner of Bradley Scott Windows

To be part of the future of REAL Aluminium, please call 01453 826884 or visit www.real-aluminium.co.uk. READER ENQUIRY NO: 0718/0079

BISON GROWS AS HIGH-END DEMAND INCREASES Leading window and door manufacturer Bison Frames has doubled the size of its production facility, to keep pace with demand for its popular Genesis Collection PVC-U and aluminium windows and doors. Well-known throughout the industry for Genesis VS vertical sliders, more recently the Barnsley-based fabricator has used its knowledge and experience of specialist window fabrication to extend its range into the Genesis Collection. The collection of high-end windows and doors includes PVC-U vertical sliders, flush casements, patio doors and bi-folds, and WarmCore aluminium windows and doors.

we were the first to take the market-leading Spectus VS profile and develop a fully mechanical sash window. As the market caught up, we had already invested in a new Graf Synegy welder, allowing us to offer seamless welds as well as mechanical joints. We took that experience and applied it to a wider range of products – what’s now the Genesis Collection. “The results have been fantastic, and it soon became clear that to handle demand while continuing to offer our customers the level

As a result, demand has grown to a point at which bigger premises were required. Bison co-Director Mark Tetley explains: “As the market moved towards higher-end, premium products, we found ourselves in the perfect position to play a leading role. We already knew how to develop classleading vertical sliders - several years ago

of service they’re accustomed to, we’d need more room. Fortunately, the unit adjacent to our current factory became available, so we snapped it up and began the process of almost doubling our production space.” Mark’s co-Director Martyn Haworth comments: “This year has seen a huge leap forward for Bison. We’ve doubled our factory space, invested heavily in new equipment – with more to come – and introduced a new range of marketing materials, brochures and soon-to-be launched websites. We’ve also expanded into aluminium for the first time, manufacturing the cutting-edge WarmCore door and window system. By running WarmCore through our Graf welder we can produce aluminium windows and doors of an unsurmountable quality. Whether it’s standard frames, shapes or rakes, everything has a strong, engineered precision finish. “We’ve created the only complete high-end suite in the UK that includes sash windows,

flush casements, bi-folds and patio doors with mechanical and seamless weld options. That’s complemented by our WarmCore range that’s Graf-welded for precision and quality. Homeowners love the clean, professional look of matching products, while installers – our customers – can get everything they need for premium, highvalue jobs from a single supplier they know and trust. That’s something we’re very proud of.” Martyn concludes. To find out more about Bison’s Genesis Collection and WarmCore ranges, call 0800 138 3838 or visit www.genesiscollection.co.uk. READER ENQUIRY NO: 0718/0080

DEKKO WINDOW SYSTEMS SET TO MAKE AN IMPACT AT FIT SHOW 2019 Dekko Window Systems, the UK’s leading premium fabricator, has announced that they will be exhibiting at The FIT Show 2019. Following on from their impressive debut last year, the firm will be showcasing their complete product range including Infinity - their completely seamless uPVC range, Räum aluminium and the Residence Collection. Sales Director Kurt Greatrex even promises a few surprises when doors open at the NEC. Kurt comments: “Following such a resounding success last year which saw us land a number of major new clients, we knew we had to return and attend FIT Show 2019. It provides a great opportunity for us to connect with businesses from across

the country and showcase our complete premium product range, especially as the market shifts, and consumer demand changes towards premium, high-end home improvements. We look forward to heading to the NEC with our complete range including our ever-popular Infinity Flush Sash which now features seamless cills and corner welds. Whilst we can’t reveal anything yet, we also have some exciting announcements planned which are currently in development at the moment. Taking place next year from Tuesday, May 21-Thursday, May 23 at the NEC Birmingham, the event will feature businesses from across the glass and glazing industry. The 2019 Show will also introduce

a dedicated Visit Glass exhibition and Forum. The trailblazing fabricator is behind a number of products that are currently taking the market by storm, including the seamless Infinity Flush Sash, the largespan patio doors of the Räum aluminium collection, and the complete Residence Collection – becoming the UK’s largest fabricator of the timber-effect uPVC range. Celebrating a decade in business, Dekko Windows Systems was founded by Gary Torr and Kurt Greatrex, and is one of the leading fabricators of high-end uPVC and aluminium windows and doors. Based in Greater Manchester, Dekko was listed in the 2016 edition of the London

Dekko FIT Show 2017

Stock Exchange’s 1000 Companies to Inspire Britain. The report celebrates the fastest growing small and medium-sized businesses in the UK. For more information contact Dekko on 0161 406 0055 or visit www.dekkowindows.com. READER ENQUIRY NO: 0718/0081

July 2018 | www.glassnews.co.uk

0718/0082

Making your customer’s dream home a reality with aluminium bi-folds from a trusted systems house

• Fully sculptured to match Liniar’s PVCu window and door range. • Foiled options for woodgrain effect and a ‘warm touch’ finish. • Able to span 1.2 metres wide per sash and 2.5 metres high. • Ensures the highest security – awarded PAS 24 and Secured by Design status. • Available with a number of threshold options for the ultimate in choice. • Innovative features, including folding keys, hidden fixings, ergonomic handles and discreet magnets. • Available with 28mm double glazed and 36mm or 40mm triple glazed units.

01332 883900 alumina@liniar.co.uk

www.alumina.liniar.co.uk

We are actively seeking Alumina installers! Sign up now at: http://bit.ly/ InstallAlumina

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

THERMOSEAL GROUP IS AN INTERNATIONAL FAST TRACK 200 BUSINESS! As published in the ninth annual Sunday Times HSBC International Track 200 league table, Thermoseal Group, the UK’s leading warm edge spacer manufacturer and supplier of over 2,500 insulated glass (IG) components has been ranked no.41 in the league of businesses with fastest-growing international sales.

Sunday Times HSBC International Tack 200 league table was published on Sunday 10 June 2018 and ranks Britain’s mid-market (total sales of £25m+ and international sales of £1m+) private companies with the fastest growing international sales over the past two years. The 200 companies include wellknown names from sports car manufacturer Aston Martin and fashion retailer White Stuff to coffee house chain Caffé Nero and craft beer maker BrewDog. As published, Thermoseal Group has achieved annual international sales growth over two years of an impressive 79.46% increase (the average was 62%) supplying to over 27 countries in 5 continents.

“Despite fears associated with Brexit, our sales of Thermobar and Thermoflex Warm Edge products have seen significant growth in export markets. With the uncertainty in the UK market, we are extremely pleased

“We are both surprised and delighted to reach no. 41 in a league with some of the UK’s best-performing businesses” says Gwain Paterson. He continues:

“Thermoseal Group has achieved annual international sales growth over two years of an impressive 79.46% increase (the average was 62%) supplying to over 27 countries in 5 continents.” with our export successes to date and intend to continue to grow our technical centre and production facility with the aim of innovating further new products and manufacturing processes specifically designed to meet our customers’ needs. “The purchase of the stock and assets of the DecraLed portfolio of products has seen expansion

of our decorative manufacturing in both our Wigan site and also at our lead manufacturing base in Kent. These products are popular worldwide and we will continue to invest in developing them further to ensure that they remain market-leading products and help to ensure our continued growth in international sales. I’d like to take this opportunity to thank all of our staff for their continued hard work and commitment and thanks to our customers for their continued support.” For further information about Thermobar, Thermoflex or any of our range of over 2,500 IG components and machinery for glazing manufacture, call +44 (0)121 331 3950 or email sales@thermosealgroup.com. READER ENQUIRY NO: 0718/0083

VEKA HELPS MODPLAN COMMISSION STATE-OF-THE-ART FACTORY IN JUST 60 DAYS VEKA Group is always proud to go ‘above and beyond’ when it comes to providing excellent customer service. This was particularly evident when the Industry-leading systems supplier helped a long-standing VEKA fabricator get up and running with a completely new, fully functioning factory, supplying a new system, in less than 60 days! Gwent-based Modplan has established a fantastic new business partnership with home improvement specialists Leekes, and agreed to supply the company with VEKA Group’s high quality Halo System 10 products from a purpose-built facility. VEKA Business Development Manager (West) Ian Smith explains: “Leekes chose Modplan to be the main supplier of all windows, selected doors and conservatories, after researching companies up and down the UK.

includes a host of features designed to ensure absolute efficiency, including barcode scanning to track products from manufacture to delivery. “We provided comprehensive Technical Service Engineer (TSE) support throughout the project. One of our four dedicated TSEs worked closely with Modplan from the very start to ensure efficiency and simplicity. From initial planning, through to provision of tooling, machinery programming and fabrication training, we were there to help ensure the exceptional quality that Leekes, Modplan and VEKA are renowned for. “VEKA also actively supported Modplan in the delivery of comprehensive product training for Leekes personnel. We were committed to helping Modplan meet the agreed targets and start dates, so a quick response from our team enabled product

trials, performance testing and manufacture of product samples within a very short time period. “The VEKA marketing team were then able to support Modplan and Leekes’ marketing requirements with a full range of product imagery, brochures and maintenance guides. “In addition to the HALO System 10 window and door range, Modplan’s comprehensive product offering to Leekes will include the VEKA Vertical Slider and Imagine suite of doors, and the two companies can take advantage of VEKA’s extensive Variations colour collection, to offer consumers a huge range of choices within enviable lead times. “It’s been a pleasure to be involved in the early stages of what promises to be a long and fruitful partnership. There’s a

“Modplan has a fantastic reputation for quality and customer service, so it was no surprise that they should secure such a contract, and VEKA was proud to help them hit the ground running. “The Modplan team have been supplying the full range of VEKA products to the trade for more than 22 years. Now, the fabricator has added Halo to its portfolio to meet Leekes’ requirements and we were there to offer advice and technical support throughout the planning and tooling processes and beyond. The factory

huge amount of potential for Leekes and Modplan, and – as ever – VEKA will strive to offer all the support we possibly can, to help build their businesses even further. Frank Richardson, Leekes Glazing Sales Manager, explained the decision: “We chose Halo System 10 because the product meets all our needs in terms of quality and performance, and comes from VEKA Group - the World’s No.1 in PVC-U. Modplan has been manufacturing windows, doors and conservatories for over 40 years and enjoyed a partnership with VEKA since the mid 1990s. As well as this, VEKA, Modplan and Leekes are all family-run companies still run by the original families, so with Leekes’ local experience, VEKA’s place in the uPVC market and Modplan’s manufacturing expertise it’s a fantastic team.” Heidi Sachs, Managing Director of Modplan, commented: “We’ve built our business on a partnership approach that adds value to every customer. Our new partnership with Leekes perfectly demonstrates our ethos. “Our success is founded on our customers’ success. It’s why we’re happy to build bespoke partnerships and continually invest in and improve our manufacturing resources. Everyone at Modplan is delighted to welcome Leekes and is looking forward to working hard to grow the partnership over the coming months and years.” Tel: 01282 716611 - www.vekauk.com

Emma Leeke (MD) cuts the ribbon on the official open day, surrounded by members of the Modplan, Leekes and VEKA teams

READER ENQUIRY NO: 0718/0084

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

WIDE SOFFIT JUST GOT WOODGRAINED! Freefoam Building Products are delighted to announce the addition of four beautiful woodgrain finishes to its Wide 605mm Soffit Range. The wide General Purpose Board is becoming a popular choice on many contemporary house styles, and has been added to the range as part of Freefoam’s continuing support of our customers servicing the Housebuilder. Available in a choice of Rosewood, Light Oak, Black Ash and Anthracite Grey the woodgrain finish allows for a fully coordinated roofline. The Freefoam woodgrain range is manufactured to last using marketing leading Renolit Exofol MX foil that features

Solar Shield Technology, a technology to provide built in UV protection, to reduce heat absorption, temperature build up and expansion. These properties allow Freefoam to offer a ten year guarantee on all woodgrain fascia and soffit. Colour for external PVC products such and windows, doors, balconies, fascia and guttering has been one of the major style changes in the new build market in the last five years. House builders are increasingly using colour to bring style and definition to developments and utilising colour elements as a cost effective way to add a contemporary feel to house and apartment developments.

EPWIN WINDOW SYSTEMS IS A PARTNER FOR GROWTH With more fabricators choosing to offer a second system in order to widen their market appeal it makes good business sense to choose a systems house with the credentials to partner you for growth. This is the view of Gerald Allen, Marketing Manager at Epwin Window Systems who said: “Dual sourcing makes good business sense, but you have to partner wisely if you want to maximise the opportunities that providing two systems presents. By choosing brands from the Epwin Window Systems stable, whether it’s Profile 22, Spectus or Swish, you’re putting yourself in a position of real strength.” Gerald highlights several reasons for the strengths of the opportunities with Epwin Window Systems: “Each one of our three system brands has a clear identity and defined market presence. However, we offer common ancillaries across the three system platforms which offer improved efficiency and stockholding. We also offer exceptional customer service from tried and tested switchover processes

Freefoam made a long term commitment to colour right at the start of this trend embracing new ways of manufacture and ensuring that colour and woodgrain facia and soffit are available across the entire range. These additions further underline Freefoam’s position as the colour specialist. Colin St John, UK General Manager, summarised “We have established ourselves as leaders in the manufacture of colour PVC roofline so monitor the marketplace to ensure our product range is meeting new trends and demands. Research and customer feedback has led us to add this wide soffit in woodgrain colours which will ensure that our range gives housebuilders

and domestic installers the products they need to meet this growing demand.” All products are listed online at www.freefoam.com. READER ENQUIRY NO: 0718/0085

EDGETECH HELPS MANUFACTURERS

ADAPT TO CHANGING INDUSTRY AT CHINA GLASS Globe-trotting Edgetech has returned from a highly successful showcase at the 2018 China Glass exhibition, one of the biggest events in the glazing industry calendar.

to powerful marketing support. It’s a truly compelling offer.” The three system brands offer fabricators choice and diversity to cover all market sectors. Profile 22 offers Optima, the award-winning system with a choice of chamfered, sculptured and flush casement system options designed to appeal to homeowners, with innovative cost and labour-saving features for the trade. Swish is a retailfocused brand recognised and trusted by 7 out of 10 homeowners that has been turning houses into homes for 40 years with its range of windows, doors and conservatories. Spectus is a market-leading manufacturer of PVC-U windows and doors and is widely recognised as having the best and most complete product range in the market. The range of over 80 ancillaries is one of the most comprehensive in the industry and is common to all three brands. It helps fabricators deliver an exceptional range of

www.glassnews.co.uk | July 2018

products without excessive stockholding. Epwin Window Systems’ experience means it is skilled in ensuring switchovers run seamlessly so new fabricators can move from their old system without disruption or downtime. Once a fabricator is with Epwin Window Systems, the business with have access to a wide range of marketing support which covers both offline and digital marketing platforms. The support continues through the Excellence as Standard programme that delivers a wide range of benefits and there is outstanding technical support to ensure fabricators can make the most of what the systems can deliver.

Visiting Shanghai from the 19th to the 22nd of April, China Glass draws glazing professionals from across Asia and the wider world to see the latest cutting-edge products, and discuss the key trends and developments reshaping the industry. This year, the show captured a snapshot of an industry in transition, as Daniel Zhang from Edgetech’s dedicated agent in China explains: “The glazing market is changing rapidly – particularly here in China. We’re seeing rising demand for energy-efficient products, and for higherend, better-performing products in general. What’s more, like their European counterparts, Chinese manufacturers are showing more and more interest in automation. “This year’s China Glass reflected that – and at Edgetech’s, our market-leading spacer products received a huge amount of attention. We showcased the flagship Super Spacer, the TruPlas rigid bar, and a large curved IGU made with our

So, if you are considering dual sourcing in order to grow your business, ask yourself if Epwin Window Systems could be the partner you’ve been looking for.

“Beyond the products themselves, there was also a great deal of interest in the broader manufacturing solution that Edgetech can offer – fully-automated lines, world-class technical assistance, finance packages for key customers and more. “It’s clear that modern IGU manufacturers are looking for both outstanding products and extensive value-added services – and we’re confident that our ability to offer both will ensure we thrive in the years ahead.” Chris Alderson, Edgetech UK & Asia Pacific Managing Director commented: “As more and more glass manufacturers move towards automation, it’s clear that not just in China but all over the world, there’s huge demand for the sort of speed, efficiency, and excellent all-around performance than Super Spacer and other Edgetech products can provide.” Edgetech’s Super Spacer is the leading foam warm edge spacer product on the market, offering easy application, 100% memory and exceptional thermal efficiency and condensation resistance. The firm also manufactures an extensive range of other flexible components, including its commercial-focused TriSeal and T-Spacer, as well as a number of rigid products. For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk.

Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0718/0086

premium commercial-grade product TriSeal, which seemed to particularly impress visitors.

Edgetech Stand China Glass 2018

READER ENQUIRY NO: 0718/0087

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

HIGH GROWTH BUSINESS OF THE YEAR WINNERS,

NW METAL SECTIONS LTD., HOPE TO PROGRESS THROUGH TO NATIONAL FINALS Winning the High Growth Business of the Year Award at St Helens Chamber of Commerce Business Awards was a well deserved plaudit for NW Metal Sections, a company that has quietly gone about its business growing steadily, but very impressively. This has not been a time of rapid expansion or success for most companies but NW Metal Sections has certainly bucked the trend. From an £800K business back in 2010, the business has grown every year and its turnover is now up to £7.5m. It is no surprise, therefore, that St Helens Chamber of Commerce were keen for NW Metal Sections to put themselves forward for this prestigious award and, it must be said, it took some persuasion to get them to take part. Employment and the opportunities afforded to school leavers is important in most areas of the UK and, to have a company that now employs 49 staff and is showing every sign of continuing to grow, is very important to the St Helens area. Stuart Middlehurst, a Director of NW Metal Sections commented: “We received help and advice from St Helens Chamber and they helped us with grants to expand the business and to introduce an apprenticeship

“We received help and advice from St Helens Chamber and they helped us with grants to expand the business and to introduce an apprenticeship scheme. There is no doubt that their encouragement persuaded us to expand what was a relatively small roll forming and pressing business, into the £ multimillion enterprise that it is today.”

Left to Right Jon Wilkin, St Helens RLFC; John Kilgannon, NW Metals; Chris Lawrenson, NATWEST Bank; Stuart Middlehurst, NW Metals and Paul Wellens, St Helens RLFC

scheme. There is no doubt that their encouragement persuaded us to expand what was a relatively small roll forming and pressing business, into the £ multi-million enterprise that it is today.” NW Metal Sections Ltd provides steel reinforcement to both system houses and national PVCu window and door fabricators and has gained a reputation for outstanding customer service over a 10 year period. The company offers a 3 to 5 day lead time on products with a speedy delivery service, nationwide, utilising their own fleet off 44 ton curtainsiders. “Complementing the efficient service we already offer, we also work alongside our customers to identify the right solution to match their reinforcing requirements.” Said Stuart Middlehurst. “Working closely with our customers has given us the opportunity to grow the business and be considered for this award.” The company has now been put through to the regional finals for the High Growth Business of the Year. NW Metal Sections hope to then win through to the finals that are held in London later in the year. READER ENQUIRY NO: 0718/0088

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

INSIDE THE BOX MARKETING TALK ABOUT THE NEW INDUSTRY CAMPAIGN ‘BUILDING OUR SKILLS – MAKING FENESTRATION A CAREER OF CHOICE’ Chris Globe and Steph Tague from leading industry agency Inside The Box Marketing share their thoughts on the new initiative they have created in partnership with GQA Qualifications to address the growing skills gap in the Fenestration Industry. One of our main assets as an agency is the vast hands on experience we have in the industry we work in; both Steph and I have worked at a number of major industry employers during our careers before going on to set up and work at Inside The Box Marketing. It means we really understand the industry - the routes to market and the terminology, and we have a great grasp of how to market the technical features and benefits of the products on offer. It also means we have a great understanding of where the industry is and where it is going, and it is this knowledge which brought us to the development of a really exciting new initiative ‘Building Our Skills, Making Fenestration a career of choice’, in partnership with GQA Qualifications – the industry’s only qualifications writing and awarding body, to try and address one of the most important challenges we face today, the growing skills gap. The campaign is one for the whole industry to get on board with, it is about all of us helping to create a far wider awareness of the Fenestration Industry among school leavers, those coming out of college or University without a dedicated career path, career changers looking for new opportunities and others.

Our industry is as good as any other out there, but historically we simply haven’t done enough to shout about it. There are a number of companies trying to do this by themselves, but this new initiative gives us all the opportunity to promote a consistent message to those outside the industry who we might want to attract to it – come and join us, the industry can provide a home for all talents and there are clear career pathways and great rewards available to those who get involved. We want to promote great practice, and the campaign is underpinned by a desire to support the building of skills through a network of employer led learning, practical training facilities and qualifications. The campaign has already had a really galvanising effect on the industry with many major employers already getting involved to pledge their support and we would be delighted to welcome anybody else who wants to join in.

TALENT RECOGNITION PROGRAMME We are also delighted to announce the launch of a Talent Recognition Programme to complement the Building Our Skills Campaign, this is going to be something very different, not an awards programme in the traditional sense, but a genuine initiative to help those joining our industry to have their talents recognised, and to benefit from mentoring by industry personnel, and to have a clear career progression plan to help them on their journey. When we spoke to the industry about this the response was overwhelmingly positive with an immediate take up of the opportunities to get involved.

“We are totally behind any kind of training and mentoring programme, and the new Building Our Skills talent recognition programme fits the bill perfectly.” Dave Broxton, Managing Director Bohle Ltd

“Seeing new talent come through is extremely rewarding and is an important part of creating a sustainable industry in the long term.” Richard Kirman, Sales and Marketing Manager Truedor

From our point of view, we are delighted to have been able to use our skills and experience to start this campaign and to be working with so many committed people within the industry.

“We need to start attracting the very best talent to our industry across every imaginable career path. Edgetech (UK) Limited will offer its support to this initiative wherever it can.”

The response has been brilliant, and it demonstrates once again what a truly fantastic industry ours is. We are looking forward to working with all those who are involved to make this campaign a real success as we seek to address a very practical concern in the industry.

Charlotte Mercer, Head of Marketing

You can contact Chris Globe on 07429 103925 or Steph Tague on 07789 344479.

www.insidetheboxmarketing.co.uk www.buildingourskills.co.uk

READER ENQUIRY NO: 0718/0089

www.glassnews.co.uk | July 2018

TIMBER

The UK’s Leading Glass & Glazing Newspaper

ALLAN BROTHERS JOINS FORCES WITH CWG CHOICES

TO WIDEN ACCESS TO INSTALLER SCHEME

Allan Brothers is joining forces with CWG Choices to allow installers buying its timber windows and doors to join the established and highly successful CWG Choices Installer Scheme.

move at the Allan Brothers Open Days, which were held last month at its Berwick upon Tweed headquarters. He said: “We think this is fantastic news for customers of both companies. It represents a significant expansion of the CWG Choices scheme, which is already one of the most popular in the industry. Up until now, the CWG scheme has largely been focused on

customers in the Midlands and south, but it is being widened to allow those in the North East and in central Scotland to join for the first time as well. “CWG Choices have been offering the Allan Brothers range of hand crafted timber and contemporary Aluclad products for some time, in line with its strategy of maximising installer choice and helping them diversify

Since both companies are part of Inwido, Europe’s largest window company, Allan Brothers says it makes perfect sense to give all their customers easy access to the complete product range and to the same outstanding level of customer support. Wolfgang Gorner, Sales Director for the Inwido Group in the UK, announced the

“CWG Choices have been offering the Allan Brothers range of hand crafted timber and contemporary Aluclad products for some time, in line with its strategy of maximising installer choice and helping them diversify into new product areas.”

Wolfgang Gorner Sales Director Inwido Group

into new product areas. The response has been very good, so we know there is real demand out there for a broader product offering from a single supplier. “From today, Allan Brothers customers will be able to buy the CWG Choices PVC-U, aluminium and composite products direct as well, and they will also be able to join the same Installer Scheme to get lots of professional and very valuable support with their sales and marketing.” The Inwido Group is obviously aiming to make the most of the synergies which exist between Allan Brothers and CWG Choices to benefit its installers as much as possible. For example, it has expanded the already impressive Allan Brothers showroom in Berwick to feature all the products from CWG Choices and has brought it into line with the other group showrooms in Corby and Abingdon where all of the product ranges are also on display. In terms of the Installer Scheme, it is giving customers in the North East and central Scotland access to the platform which is in place at CWG Choices to generate sales leads for members, and is also offering these customers all the same marketing support services including building and hosting websites on their behalf and helping them put together their own successful social media campaigns. Wolfgang Gorner added: “We are delighted with this expansion, but we are by no means finished. Inwido is planning to add further elements to the expanded CWG Choices scheme for both new and existing members; these will be announced later this year.” Further details are at www.cwgchoices. com and www.allanbrothers.co.uk/trade. READER ENQUIRY NO: 0718/0090

July 2018 | www.glassnews.co.uk

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www.glassnews.co.uk | July 2018

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

CONTECH CONSERVATORIES’ CUSTOMERS GAIN REFERRAL BUSINESS Contech Conservatories was recently contracted to supply all windows, doors and bifold doors for a renovation project near Stoke-on-Trent. The extension of a premium home by Contech customer, Concadia Ltd, required the best in performance, style and security to meet homeowners requirements.

the company was launched, knowing that lasting guarantees will substantiate the services he offers. Mark’s company relies upon referral business and has developed a strong reputation as a reliable business for renovation and new build projects in and around the Staffordshire area. He comments, “One of the main reasons for using products from the Contech range is that I know I can rely upon the quality of the range. The support from the entire team is always superb and the technical advice is exceptional, so I know I can always rely upon them for help should I need it.”

The luxury private home has a traditional character so the extension needed to complement the existing property style, whilst ensuring the house could achieve excellent performance ratings throughout. All products were supplied by Contech Conservatories. Using leading industry fabricators Contech customers can rely on the technical support available for all window and door installations, knowing that the highest levels of thermal efficiency can be achieved, as was demonstrated on this specific project. Working to Director, Mark Platt’s tight schedule, all products were delivered directly to site within a 7 day turnaround.

Security was a consideration for this project with the property in a premium position and the owners keen to minimise any potential burglaries. Secured By Design guarantees were stipulated to provide assurances on safety and security throughout the property. Mark Platt is a longstanding customer and has used Contech Conservatories since

For the Contech Conservatory team, providing customers with the reassurance of industry accreditation ensures that price is not the only consideration when discussing benefits with homeowners. Gareth Jones, Director Contech Conservatories comments, “This industry is always very competitive and it is so important for customers to know that the products are reliable.”

Secured By Design and PAS 24 accreditations reinforce the credibility of the production standards regarding all doors and windows supplied. Mark Platt continues, “Consumers are very careful about spending their hard earned money as they look to make personal statements on their homes that will stand the test of time. With the Contech range I feel confident that any queries which may arise, are quickly resolved for consumers and the overall finish is always excellent. Gareth Jones, concludes, “As we work together with our customers we want to ensure that the final project satisfies everyone’s needs, whilst also adding practical value to the home.” For more information on our range please call one of the sales team on 01782 593968 or visit the website for more technical details on the whole portfolio, www.contechconservatories.co.uk. READER ENQUIRY NO: 0718/0093

JOINERY COMPANY TRANSFORMS HOME WITH WARMROOF HYBRID A stunning single storey extension installed by Steve Gill Joinery has recently been completed, showcasing the WARMroof hybrid roof and aluminium glazing elements supplied by Prefix Systems.

The initial brief from the home owner was to replace a staircase but, this led into them asking Steve Gill to help design an inspirational new extended living area. They wanted an extension that could be used all year round and that would offer a panoramic view of the garden. The installation was 4.4m wide x 3.4m in projection and harnessed anthracite grey full height fixed aluminium frames

either side, and bi-folding doors to the front projection. The WARMroof included a deeper soffit overhang design, and was dressed with a matching exterior grade hardwood and completed with spotlights. Spotlights also featured on the internal pelmet with the triple-glazed hybrid elements framed with the OPUS timber claddings and two hanging crystal chandeliers adding further to the designer appeal of the new living space.

To the outside, slate cladding was used as a contrasting alternative to brick of which was no longer available as an exact match and the plan was to use the same system in the garden for raised areas. The job has been such a success that a request has been made from a neighbour for something similar in the coming months. Steve Gill commented: ‘As a time served joiner I knew that this project required careful attention to detail and outstanding materials, and this hybrid roof from Prefix Systems is very much unique, well-designed and effortless to install. With all the aluminium glazing also supplied by them I was able to benefit from coordinated deliveries of materials and outstanding customer and technical support.’ Chris Cooke of Prefix Systems concluded: ‘It’s a stunning installation and a perfect example of an extended modern living space that can be used all year round. With a single point of order and full technical support it’s great that we can support skilled craftsmen on building projects such as Steve Gill, as well as installation companies across the UK.’ Please visit www.wiganjoiner.co.uk directly for further information on Steve Gill’s expertise and project work. For information on Prefix Systems visit www.prefixsystems.co.uk, or call the head office on 01254 871800. You can also add to their considerable following on Twitter @prefixsystems. READER ENQUIRY NO: 0718/0094

July 2018 | www.glassnews.co.uk

CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

TURNING EVERY DOOR INSTALLATION INTO

A VERANDA OPPORTUNITY WITH ALUK

The AluK Veranda system is a product which gives customers the perfect add-on to every bi-fold and sliding door they fit, as well as providing an opportunity to revisit virtually every door installation they have completed in recent years and generate a follow up sale. It is particularly appealing to installers because it offers a highly attractive retail gross margin and can be fitted in less than a day. It generally will not need planning permission either, so represents a very straightforward addition to their product portfolio and, even as a retrofit, it promises minimal disruption to the customer. To illustrate just how easy the installation process is and how great the Veranda looks when finished, AluK has completed a ‘model’ installation in Sidcup, Kent.

Appropriately this was at a property where the homeowners already had an AluK Optio BSF70 bi-fold door fitted and where they could see how a Veranda could open up their outdoor space even further. They wanted to be able to use their patio area more for entertaining and relaxing – even when it is windy or raining, and to increase the open plan feel of their home and garden. To match perfectly with the Optio BSF70, the homeowners chose AluK’s Type 3 Modern Veranda model in a textured 7016 grey finish. The Modern is the most contemporary of AluK’s Veranda options, with slim aesthetic lines, and is the most cost effective option for smaller spans where additional steel reinforcement is not required. The glass roofed 3.5m wide x 2.5m deep Veranda arrived on site in kit form and was assembled and installed all in one day. All of the clever features, which go across all the models in the range, such as invisible fixings, water drainage pipes integrated within the posts, and an easily adjustable roof pitch made the installation quick and easy. The homeowners were delighted with the finished project, which perfectly matched the visualisation produced for them beforehand using AluK’s clever Veranda

Alongside this Modern Veranda, AluK’s range also includes standard and Enhanced models, which come with steel reinforcement and are suitable for larger open spans of up to 6 metres with just two posts, and Premium, which features thermal breaks so that it can be combined with low threshold glass sliding doors and protective side walls to create a truly year round indoor/outdoor option. They are available to customers in bar lengths or as kits.

app. This bespoke app allows installers to take a photo of the property where the Veranda is to be fitted and provide potential customers with a tempting illustration of how it will look with their choice of Veranda fitted along with their quotation. The app works with AluK’s online ordering tool as well, which guides customers through a step by step process to get the specification just right and automatically calculates the roof pitch, wind loading and glass sizes required.

Further details are available at www.aluk.co.uk. READER ENQUIRY NO: 0718/0095

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CONSERVATORIES

The UK’s Leading Glass & Glazing Newspaper

SHARP LOOKS IN SPALDING WITH

EUROCELL’S SKYPOD ACUTE

Extra space and light all year round – but with no extra heating costs – are the benefits Dan Sheppard enjoyed after choosing to cap his conservatory extension with the Skypod Acute from Eurocell – the UK’s leading manufacturer, distributor and recycler of window, door, conservatory and roofline products. And, thanks to the steep pitch of 350, the new roof matched the existing roofs and looked as if it was part of the original design.

LEKA INCREASES CONSUMER AWARENESS WITH TV ADVERTISING TV adverts for the LEKA Warm Roof and the LEKA Orangery Roof will be on shown on More 4, More 4+1, Home and Home +1 for four weekends from 25th May. Rhys Hoddinott Director of LEKA Systems said: “We’re looking forward to seeing LEKA on TV. The adverts are part of our commitment to supporting LEKA fabricators and installers by driving leads and we know they will benefit from the increase in the products’ profile.” The LEKA Warm Roof and the LEKA Orangery Roof have taken the market by storm because they tap into the trend towards creating open plan living spaces with greater flexibility than a traditional conservatory. They deliver U values of just 0.14 W/m²K, so they create the year-round room homeowners are looking for. The LEKA Warm Roof is a solid roof solution that is perfect for retro-fitting on existing conservatories that suffer from being too hot or too cold. It typically weighs within 10-12% of a traditional

glass conservatory roof (dependent on tile covering) which means that in most cases existing conservatory frames are able to take the weight of the new LEKA roofing system without needing additional reinforcement. The LEKA Orangery Roof offers a lanternstyle solution that creates the sophisticated, light-filled space that is so popular with homeowners at the moment. Rhys commented: “As well as seeing increased orders, we are also expecting to see more enquiries from fabricators and installers interested in adding LEKA products to their portfolio. We provide full marketing and technical support so new partners can start to add value to their portfolio very quickly.” Watch out for the adverts on More 4, More 4+1, Home and Home +1 over the coming weekends. And to find out more about what LEKA could offer your portfolio visit www.lekasystems.co.uk. READER ENQUIRY NO: 0718/0097

When Dan and his wife Ashy moved into their bungalow in Spalding, Lincolnshire, it soon became apparent that the kitchen was too small for their needs and was, facing east, rather dark. After deciding on a conservatory extension, Dan brought in David Shaw of Shaw Home Improvements, who suggested Skypod Acute would be ideal. “I follow Eurocell on Facebook so I saw that this new version of Skypod when it was released and this just coincided with me looking at this job”, says David. “I thought it would look really good and I really like the Skypod system – it’s a doddle to fit. A roof like this we can fit in two or three hours while another system would take half a day”. And Dan is more than happy with the result, which has exceeded his expectations – particularly the heating costs. “It’s brilliant, my wife loves it. Everywhere’s so much lighter, even in the original kitchen, and the roof looks as if it’s always been there because it matches the roof on the other side of the house. We’d planned to have a heater in the conservatory so we could use it all year round but the roof is so effective at keeping in the heat that we’ve never been cold at all – even though there have been a couple of frosts recently”. Precision engineered for quick and simple installation, Skypod can be fitted quickly and accurately because there are no mitring

or awkward angles to cut – just assemble and screw into place using the pre-drilled screw holes. Available in blue, neutral, bronze or clear self-cleaning temperature controlled glass, a Skypod lantern roof provides the homeowner with exceptional energy efficiency – U-values as low as 1.0 are achievable. There are three versions of Skypod: the original, which has a fixed 200 roof pitch; SkypodSQ, a square skylight with a simple but ingenious four-hip design that lets in more natural light than conventional designs of equivalent surface area; and Skypod Acute. Skypod Acute’s 350 pitch is also ideal for more commercial applications such as schools, colleges, hospitals and offices. All three models are covered by a 10-year guarantee and available in the full colour range of Anthracite Grey, Moondust Grey, Golden Oak, Rosewood and White – with a further 30 colour options that can be made to order in just three weeks. www.eurocell.co.uk READER ENQUIRY NO: 0718/0098

CONSERVATORY OUTLET LTD RELEASE NEW BROCHURE SUITE Leading UK fabricator Conservatory Outlet Limited has launched a new suite of retail brochures, boasting unique artwork which is bespoke for each of its Network members. The new collection maps out inspiration and guidance for homeowners to support their home improvement ideas, featuring the very latest extension styles and products represented through real-life photography which is exclusive to the Conservatory Outlet Network. The range features three separate brochures, comprising of Living Spaces (Extensions, Conservatories & Orangeries), Windows and Feature Doors, and Front and Back Doors. Karen Clough, Conservatory Outlet Marketing Manager, explains: “We’re absolutely delighted with the new brochures, which really reflect the individuality and local ethos of our Network

members. Our marketing team spent considerable time researching the latest marketing concepts from the retail home improvement sector and conducting focus groups with our Network members to find out what they really wanted from their new point-of-sale materials. The result is something that has been truly shaped and moulded by our customers to support their journey with the home owner.” Each Conservatory Outlet brochure will now be exclusively branded for each retail partner throughout, with numerous pages dedicated to reflecting the unique personality and offer of its customers. This includes images of their showrooms and staff, details of their flexible finance options, and the characteristics that make their company different. Other features include a new industryleading photography portfolio that mirrors

up-to-date market trends, including energy efficient solid roof systems, skylights, aluminium and coloured frames. Reflecting a real sense of ‘lifestyle’ through a focus on interiors, many images feature real customers and their children and pets enjoying their recently completed installations. Dedicated sections on energy efficiency, security and hardware have also been upgraded from the previous content to echo the expanding product range offered by Conservatory Outlet, with specific guidance on Secured by Design, British Standards and U-Values so customers are fully equipped with the knowledge to make informed purchases. The brochures will be printed perfectbound in landscape orientation with uncoated outers and inners, resulting in a modern and luxurious feel.

Links to new Living Spaces and Windows and Feature Door Brochures: Windows & Feature Doors – https://www. conservatoryoutlet.co.uk/wp-content/ uploads/Window-Feature-doors-CO.pdf Living Spaces – https://www. conservatoryoutlet.co.uk/wp-content/ uploads/Living-Spaces-CO.pdf READER ENQUIRY NO: 0718/0099

July 2018 | www.glassnews.co.uk

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HARDWARE

The UK’s Leading Glass & Glazing Newspaper

MILA PROVES THE PERFECT PARTNER FOR THE FASCIA PLACE At the start of 2016, The Fascia Place took the decision to stop buying in its windows and doors and to take control of its own production and supply. The company appointed experienced production manager Stuart Shearman to head up a brand new factory which, 18 months on, is producing more than 100 windows and doors a week and supplying not just The Fascia Place’s 13 trade depots across the south but also its sister commercial company, RC Grant as well.

who would see the bigger picture of what we wanted to achieve and support us not just with competitive pricing but also with access to technical advice and even product testing. “Mila has been with us every step of the way so far and has delivered on every promise the team made. Through them, we get access to quality products at every

price point to suit the trade and commercial customers we are supplying, and we have amazing service on deliveries. “More than that though, they’ve supported us with performance and security testing of our windows and doors and have even helped us to work alongside Liniar to get one of our 30-minute fire doors fully tested and accredited for our commercial customers.” Part of the reason why The Fascia Place chose Mila was because it provided the same combination of quality, value and service which the company’s 13 depots aim to provide to their trade customers.

What has been crucial to the success of the new venture has been the support of key suppliers including Liniar and particularly hardware specialist Mila.

Stuart Shearman continued: “We invest in our customers in the same way that Mila has invested in us – helping them with technical issues and visiting sites to give advice, but never losing sight of the fact that

Stuart Shearman had worked with Mila before and was confident that it would be the right partner for the start up factory. He said: “We wanted a hardware supplier

what they need above all is quality products at competitive prices. The Fascia Place factory features highly automated machines to maximise productivity, and Mila has advised on the most efficient fabrication methods for products including its Evolution hinge and ProSecure door handle. Mila supplies all of the company’s hardware requirements, including some third party products by Yale which come with the same reassuring Mila guarantees on prompt delivery. The Fascia Place is already planning to expand, investing in a new factory and opening further new depots during the course of 2018. Further details are available at www.mila.co.uk and www.thefasciaplace.co.uk. READER ENQUIRY NO: 0718/0101

NEW GCC TRIED AND TESTED CORROSION RESISTANCE HINGES HOPPE (UK) has added two new hinges tried and tested in the Gulf Cooperation Council (GCC) to its AR8180 range.

316 is the ideal choice for doors that are exposed to humid climates. It’s also suitable for doors on coastal or marine applications, or on buildings with a high chlorine level such as swimming pools. Karen Nelson, business development manager at HOPPE (UK), said: “The GCC has much higher levels of humidity than the UK and specifiers use the 304 as standard. We can therefore be confident that the AR8180 hinges will deliver our UK customers proven corrosion resistance.”

The range includes three different stainless steel material grades that cover all levels of required application. The grade 201 can be specified for many internal doors that aren’t exposed to the outside. The two newest grades, the 304 and 316, are suitable for use on commercial doors.

All hinges are tested to grade 13 of the European standard EN1935 and are CE marked and CERTIFIRE tested so have been tested on 30, 60, 90 and 120 minute timber and 240 minute steel fire doors. They’re also available with intumescent kits

The grade 304 can be used on internal doors within humid climates. Grade

“The GCC has much higher levels of humidity than the UK and specifiers use the 304 as standard. We can therefore be confident that the AR8180 hinges will deliver our UK customers proven corrosion resistance.” to meet the conditions of the hinges’ fire test evidence. www.hoppe.co.uk

READER ENQUIRY NO: 0718/0102

VBH SALES OF HARDWARE FOR ALUMINIUM UP 15% Leading hardware supplier VBH (GB) has reported a 15% year-on-year increase in sales for its hardware for aluminium bi-folding doors. This is due to the expanding greenteQ Clearspan range and the newly launched Alpha Slim Lever Handle. Further growth is expected in the summer months. VBH Aluminium Product Manager Rob Norman comments: “This trend is down to strong consumer demand for aluminium products, in particular bi-fold doors. The Clearspan range was designed with each part of the supply chain in mind: manufacturers, installers and end-users, with no routing of the aluminium profile resulting in quicker fabrication and fitting, before the end user benefits from the smooth action. The rollers and hinges are

custom made and configured to fit each profile system specifically, to ensure perfect operation on the popular Smart and AluK profile systems. As well as comfort in use and long-life, Clearspan has been tested at BSI to PAS24, meaning a Document Q compliant option is available. This option also benefits from the added assurance of being covered by the Q-secure multi-brand security guarantee.” The newest addition to the Clearspan range, the Alpha Slim Handle Set, is ideal for doors made from slim sash profiles, including aluminium bi-fold doors and slim section residential doors. With a backplate that measures just 26mm, and a specially raked lever, it eliminates backplate overhang and reduces the risk of clashing against the outer frame when opening. It uses the same door

prep as the greenteQ Alpha and Coastline handles, is covered by a 10-year guarantee and is fully suited, available in five greenteQ finishes. Sales of products suitable for aluminium Tilt & Turn windows are also growing. The range includes Roto, Siegenia and Maco options suitable for Alu-groove and Eurogroove profiles alike. Rob adds: “We’re capitalising on the trend by identifying new stainless-steel hardware products suitable for the UK aluminium market and will be expanding the greenteQ Serenity range of handles for aluminium doors and sliding patio doors.” All of VBH’s aluminium range can be purchased through VBH24, the updated webshop which makes it easy for customers

The new Alpha slimline handle

to check stock levels, prices and track the progress of orders. Visit www.vbhgb.com or call Gary Gleeson, Marketing Manager on 01634 263263 to find out more. READER ENQUIRY NO: 0718/0103

July 2018 | www.glassnews.co.uk

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

WINDOW WARE LEADS THE WAY WITH CUTTING-EDGE CALDWELL LOCK Market-leading hardware supplier Window Ware has been announced as the exclusive launch partner for Caldwell’s innovative new Cotswold Sinidex window lock in England and Wales.

The deal comes as the pinnacle of over ten years of close collaboration between the two firms, as Caldwell’s Strategic Accounts Manager Alan Hartley explains. “We’ve developed a fantastic relationship with Window Ware over the last decade, and when it came to finding a launch partner for the new Cotswold Sinidex lock, they were the obvious choice. “Window Ware share our uncompromising commitment to quality, innovation, and outstanding customer service - and I’m confident that, with their support, the Cotswold Sinidex lock will go on to be a huge success.” The cutting-edge Cotswold Sinidex system is a high-specification window lock with twin locking cams and is tested to PAS24 standard with a Secured by Design accreditation. The product boasts several fabricatorfriendly features such as an intelligent floating mushroom technology, that offers robust security performance and excellent tolerance, and ensures the window always locates.

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Designed with the fabricator in mind, there are also time-saving features such as the routing prep, the same as a standard espagnolette, and there are handy lines on the rod to aid alignment.

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The Cotswold Sinidex lock will eventually form part of a full casement window guarantee package, including stayguards and hinges, allowing customers to quickly and easily manufacture high-performance product. Window Ware Managing Director Sam Nuckey explains what Sinidex brings to her product range: “We were looking for a product that ticked all the boxes – comprehensively tested, SBD-accredited, PAS24 and Document Q complaint. The Cotswold Sinidex window lock offers it all. “At Window Ware, we’re passionate about helping customers take the complexity out of their supply chain and providing choice in the market place – and we’re delighted to be collaborating with Caldwell to provide a product that does just that. “If you’d like more information about what the Cotswold Sinidex lock can do for your business, please don’t hesitate to give us a call.” For more information call Window Ware on 01234 242724 or visit www.windowware.co.uk. For more information call Caldwell on 024 7643 7900 or visit www.caldwell.co.uk.

READER ENQUIRY NO: 0718/0104

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www.glassnews.co.uk | July 2018

TRADE NEWS

The UKâ&#x20AC;&#x2122;s Leading Glass & Glazing Newspaper

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www.glassnews.co.uk | July 2018

TRADE NEWS

HARDWARE

The UK’s Leading Glass & Glazing Newspaper

ADJUSTABLE SMARTSECURE SHOWCASED BY GRABEX WINDOWS CLOSING & BRAKING CONTROL Grabex Windows featured the FUHR 881 fully motorised multipoint door lock, supplied by Carl F Groupco, on its stand at the 2018 Grand Designs Live London event. Considerable interest was shown in the innovative lock that was displayed with Carl F Groupco’s SmartSecure fingerprint and remote key fob access control options on Grabex’s timber door.

electronically unlock the door. The FUHR mulitronic 881 is at the heart of the solution - when the door is closed, all locking points, including the deadbolt, lock automatically driven by a dual motor to engage and secure within three seconds of closing. The FUHR 881 integrates with all SmartSecure access control options including the fingerprint and remote key fob access displayed by Grabex at Grand Designs.

Commenting on the exhibition coup, Clare Crockett, Marketing Manager for Carl F Groupco said: “Grand Designs Live is a multi-award winning event. It is a prime location to showcase the FUHR lock and the capabilities of our SmartSecure electronic locking and access control brand: we were delighted that our technology was selected by Grabex to be incorporated into its stand design.

Returning to Grand Designs for the ninth time, Grabex Windows presented a wide range of glazing products manufactured at its factory in Orpington. Carl F Groupco is an established supplier of hardware including FUHR mechanical and electronic door / window locks for Grabex’s aluminium, uPVC and timber range of windows, doors and conservatories.

“This was a major opportunity to promote SmartSecure to the domestic market and, having visited the stand, I saw first-hand the keen interest shown in the FUHR hardware and Smart tech that we supply.” Carl F Groupco’s range of SmartSecure access control options allow the user to

Biloba EVO - an oil dynamic hydraulic hinge

The Biloba Evo stainless steel hinge from Colcom offers minimalist styling for internal and external frameless glass doors and includes an option for glass to glass and glass to wall installations. It is a revolutionary oil-dynamic hinge offering 180° opening. It is the first hinge with adjustable closing and constant braking control for all door opening angles up to 180° and it incorporates integrated door closers for doors with stop. Barrier Components Ltd, established in 1987, now hold a wide selection of this Italian Colcom hardware in the UK, available from stock at their Purfleet facility or on special order for UK distribution. Check out their range at barrier-components.co.uk.

Follow Carl F Groupco on Twitter using the handles @Carl_F_Groupco and @_SmartSecure. SmartSecure featured on the Grabex Windows stand at Grand Designs Live London, 2018

READER ENQUIRY NO: 0718/0108

SWEET – RETHINKING DOOR FURNITURE Brisant Secure have just unwrapped Sweet, a truly suited range of door furniture that could be a game changer for the entrance door market. It shares the same registered curved design ethos and unrivalled longevity with Lock Lock, their revolutionary security door handle and includes handle, knocker, letterplate, escutcheon and numerals. Suited door furniture has long been a headline requirement for door buyers, yet in most instances the term ‘suited’ extends little further than colour, with no design compatibility between components. Bringing Brisant’s curved design concept into the handle, knocker, letterplate, escutcheons and even numerals gives the door a genuinely coordinated appearance with curve appeal. Every Sweet element is manufactured to the same specification as Lock Lock, which boasts 8,000+ hours in a salt spray chamber, 34 times longer than the 240 hour accreditation requirement and eight times that claimed by stainless steel systems. Based on independent tested performance, the Sweet 10 year anti-corrosion warranty is a guaranteed expectation of life-span, not a period of time that the installer is expected to supply replacements for.

READER ENQUIRY NO: 0718/0107

Tel: 01733 393330 www.carlfgroupco.co.uk

To reinforce this confidence, Brisant are relieving the installer from tiresome ‘pitting’ furniture issues by giving a directto-consumer warranty, with a simple and quick on-line activation system.

Nick Dutton CEO of Brisant Secure commented: ‘We have seen little innovation in the door furniture sector for many years, with ever-inflating prices for me-too products. So we’ve developed Sweet, a fully integrated door furniture system, that’s all wrapped up in a beautiful design and so it not only looks sensational, but offers unrivalled longevity, something we’re backing up by taking full ownership of the warranty. He continued: ‘At the same time we’re bringing in Lock Lock to the Sweet family as not only the ultimate high security upgrade, but as a suited high security

upgrade. Collectively, this will provide unique sales opportunities for our customers in the entrance door market, without the worry of pitting hardware and excessive call backs.’ For further information on Sweet visit www.sweet-doors.co.uk, e-mail sales@ brisant-secure.com or call 01924 410200. You can also specify Sweet hardware on all Door-Stop and Solidor doors from the beginning of August. To keep up to date on Twitter via @BrisantSecure, along with @LockLockSecure and @UltionLock. READER ENQUIRY NO: 0718/0109

July 2018 | www.glassnews.co.uk

0718/0110

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HARDWARE

SUPPLY THE DEMAND

RAPIERSTAR BREAKS DISPATCH RECORD WITH FIRST £100K DAY

THINK ALL HARDWARE SUPPLIERS ARE THE SAME? THINK AGAIN! Window Ware’s Head of Internal Sales and Marketing Sarah Binns shares the findings of a recent independent industry survey. At Window Ware, we work hard to differentiate our total offering and bust the myth that all hardware suppliers are the same. Despite our efforts, there are still businesses who think there’s no real difference between suppliers. In some cases, it can mean fabricators unwittingly resign themselves to poor service, long lead times and rigid delivery schedules because they think that’s how suppliers operate. As a result, they don’t realise the grass might well be greener elsewhere and don’t see the point of switching.

Inside the Rapierstar bonded warehouse near Macclesfield in Cheshire

Door and window fastener specialist Rapierstar has passed another major milestone on its path to record growth, by exceeding more than £100,000 of dispatches in a single day for the first time. David Furness, group managing director says: “When you consider the tiny unit price of a screw, £100,000 worth of screws is a huge volume to sell and dispatch in just one day. It’s a milestone we’ve reached ahead of our target and reflects what we are seeing in the market, with fabricators seeking to improve efficiency with a supply chain they can depend on. “Our £100,000 record was broken with lots of normal customer orders, individually picked and dispatched from our central warehouse and did not include pre-ordered, direct delivery containers, that create even larger daily sales figures!”

The company, which is the fastener supplier of choice for 4 in every 5 fabricators, is on track for sales growth of 25% this year as it responds to a customer base increasingly seeking the highest quality screws delivered on time in the shortest lead times. Rapierstar has invested more than £5m in increased stockholding and in the infrastructure of its 100,000 sq. ft. Cheshire bonded warehouse and distribution centre, and customer order volumes are certainly responding. Rapierstar now holds a stock of more than one billion fasteners at its bonded warehouse near Macclesfield, which ensures fabricators and installers across the UK and Ireland can benefit from access to a complete product range, competitively priced and delivered next day. This service is backed by industry-leading technical support which helps

customers select the right fasteners for a specific application. The Rapierstar team has a collective experience in the fastener market of more than 150 years, supported further by their in-house R&D and technical centre. David adds: “Your supply chain is only as strong as the weakest link, so we’ve set ourselves up to ensure fastener supply is not the cause of production delays or – even worse – customers having to substitute the correct fasteners for ones that are unsuitable and could be detrimental to the finished window or a door’s integrity. The fact that we’re now delivering orders in full, error free, on more than 99.4% of occasions demonstrates the success of our approach.” Find out more at www.rapierstar.com. READER ENQUIRY NO: 0718/0111

By commissioning this independent survey, we wanted to find out which factors buyers deemed most important when choosing suppliers. Armed with this information, we can ensure we’re focusing our efforts where they’re needed to meet customer needs. As one of the UK’s largest independent distributors, Window Ware prides itself on creating a reliable, efficient and seamless supply chain which helps businesses not only meet demand but grow their operations effectively. Conducted by Insight Data in double-blind conditions (where neither researcher nor respondent knew of Window Ware’s involvement), the survey quizzed a cross-section of industry professionals about their supplier

preferences and asked who they believed was the best supplier. We can proudly say Window Ware was voted the clear winner by respondents. Not only is this a huge honour but it also serves to validate our customercentric approach. We’re continually striving to perfect all the qualities participants cited in the survey as key factors behind choosing a supplier. These include, relationship, staff expertise, response times and quality of the product range. At Window Ware, Reliability, Intimacy and Knowledge underpins everything we do, allowing us to stand out from the competition and stay flexible and responsive to match the time-sensitive needs of the industry. Reliability comes from our processes, constantly measuring every area of our operation to ensure we deliver a dependable, first-class service. Every month this year we have achieved an OTIF score over 97% - an impressive achievement when you consider we have over 6,500 products, over £2.5M of stock, a nationwide client base and offer next day delivery on 97% on our range when ordered before 4:30pm. Knowledge stems from our origins as a fabricator, but also from the strength of our dedicated team – many of whom have worked for us for over

a decade. This gives our customers incredible knowledge and expertise which they can tap into on demand. Not only do we hire direct from industry, we deliver regular product and industry training to our order processors, fulfilment team and even our accounts department to ensure we can support our customers with every interaction. The result is an unrivalled level of intimacy. Our unique setup ensures customers don’t just have one point of contact but multiple touchpoints across the business. This not only helps to forge even stronger relationships but creates a culture in which our staff become integral members of the customer’s team. We feel the evidence is pretty clear. Hardware suppliers can’t all be carbon copies! There must be enough variance between products and services for respondents to recognise must-have attributes and narrow down a shortlist of top hardware providers. It’s fantastic to see that tradespeople recognise our commitment to meeting customer needs and have voted us as the UK’s best supplier. READER ENQUIRY NO: 0718/0112

Brought to you by Window Ware, the leading UK distributor of window & door hardware components Tel: 01234 242724 Email: info@windowware.co.uk July 2018 | www.glassnews.co.uk

0718/0113

If you’re not using our range Alpha of door handles, you need to be shown the door. ■ Stylish design available in 7 colours ■ Comfortable grip ■ Long and short backplate options ■ Also available in Coastline stainless steel ■ No unsightly gap around profile cylinder ■ Suites with full

range

is a growing suite of window and door furniture, colour-matched for a seamless and integrated look. 01634 263 300 www.vbhgb.com @vbhgreenteq

Master GreenteQ Door handle Ad (for Glass News).indd 1

19/06/2018 12:37:13

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

LONGER – HEAVIER – BIGGER

– THE B’JUMBO XXL FROM BYSTRONIC GLASS Longer – Heavier – Bigger! The B’JUMBO XXL insulating glass production line from Bystronic glass can be described using these three attributes where were inspired by the motto that was coined by Pierre de Coubertin for the Olympic Games. With this line, Bystronic glass is setting new benchmarks in architectural glass production: The production line measuring 165 metres in length is used to automatically produce insulating glass up to 18 metres in length, a globally unique size. Consequently, it is the longest insulating glass production line in the world and recently entered service at the famous German manufacturer Thiele Glas, based in Wermsdorf, Saxony. Thiele Glas has achieved an excellent reputation in recent decades, particularly in terms of creating unusual façades in industrial buildings. Bystronic glass is addressing the future of insulating glass technology in an innovative way that is also opening up completely new opportunities in the field of façade design. The

B’JUMBO XXL is able to produce insulating glass or façade glass in new dimensions: With maximum dimensions of 3.30 metres in height and 18 metres in length and a maximum processable glass weight of up to 10 tonnes, the B’JUMBO XXL is the ideal solution for the current trend and demand for everlarger architectural glass. “This production line is an enormous unique step that is previously unheard of and offers the glass processing industry comprehensive new options. We are proud to combine our experience in innovation with our glass processing machine understanding which dates back over 50 years and subsequently can launch lines such as the B’JUMBO XXL onto the market”, explains Stephan Kammerer who, as the Product Engineering Manager, is responsible for the design and construction of this machine.

MACHINE COMPONENTS Equipped with an edge deletion robot, a glass plate washing machine, a turning station, six inspection and frame positioning stations, five assembly, gas-filling and press robots, a sealing robot and numerous conveyor belts, the B’JUMBO XXL is an imposing complete line. The world recordbreaking machine length or the maximum glass dimensions are not the only characteristics of this production line; it is also

characterised by many other features: • The maximum individual glass thickness of 60 mm • The package thickness of the double or triple I.G. units of 150 mm • The maximum I.G. unit weight that can be transported is 600 kg per running meter • The integrated turning station can turn glass measuring up to 12 metres in length • The semi-automatic framepositioner can be used to position spacers measuring • 18 metres in length onto the glass • In addition to rectangular formats, the machine is also able to produce all shaped formats as well as free shapes in accordance with the Bystronic glass shape catalogue • Despite its dimensions, the line can be installed on a standard industrial floor so that special foundations are not required in the hall floor Obviously, the B’JUMBO XXL can also be used to produce up to 4-sided stepped double or triple insulating glass units. In doing so, the maximum frame setback on the 4th step is 250 mm, measures up to 1,000 mm on the 1st step on the front edge of the glass and there are no dimension limits whatsoever on the 2nd and 3rd step.

Impressive total view of the Bystronic glass B’JUMBO XXL © Bystronic glass

ENERGY-EFFICIENT AND SUSTAINABLE PRODUCTION “However, sustainability is also extremely important to us”, explains Stephan Kammerer. “Despite all over-dimensions, extreme importance was attached to energy efficiency and sustainable production during the design of the line.” “Green Production” consists of comprehensive and optimised energy efficiency and energy recovery mechanisms: For instance, kinetic energy generated during braking processes is transformed into electrical energy. This recovered energy is fed back into the system and is distributed to the axles that currently require energy via a motor-management module.

Semi-automatic framepositioner for spacer frames up to 18m length © Thiele Glas

Monumental giants: The five assembly-, gas fill- and press robots © Thiele Glas

In this way, production on the B’JUMBO XXL enables a resource-efficient and sustainable production of the insulating glass or facade units.

MANUAL FRAME POSITIONING IS A THING OF THE PAST A further highlight is the semi-automatic framepositioner. Previously, the manual positioning onto the glass was associated with a significant amount of human effort and also took a long time, especially when dealing with large format spacer frames. The framepositioner is able to quickly perform this task as the spacer frame is automatically positioned in the station and the grippers

Integrated turning station for glasses up to 12m length © Thiele Glas

belonging to the upper bar automatically press the upper edge of the frame onto the glass.

PRECISE DOSING TECHNOLOGY The core of the jumbo’sealer XXL sealing robot is its dynamic mixing system. In contrast to the static mixing system that is very common in the sector, the dynamic mixer works with a significantly reduced material pressure. With a flow rate of up to six litres per minute, it also makes the utmost material volume available. As a result, the jumbo‘sealer XXL is able to seal even deep spacer setbacks of rectangular units and shaped formats considerably quicker than other robots that are common in the sector, even with the current maximum size of 3.30 m x 18 m.

“What also sets it apart from other sealing robots in the glass industry is its automatic material changing system that allows operator-free changing of the sealing material – from polysulphide to silicone for instance – inside two minutes”, explains Stephan Kammerer. “Furthermore, there are several undergripping options in the discharge area that support the removal of the fully sealed Jumbo units.” If, back in 1894, Pierre de Coubertin knew what technical opportunities would arise in the field of modern glass processing in the 21st Century, maybe he would have added “Longer – Heavier – Bigger” to his classic Olympic motto. www.bystronic-glass.com READER ENQUIRY NO: 0718/0114

July 2018 | www.glassnews.co.uk

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

NEW EMMEGI 5-AXIS MACHINE OFFERS SINGLE OR DOUBLE OPERATION Safety, low sound levels, flexibility and ease of use are amongst the key benefits of the brand new fully enclosed Comet R6 machining centre from Emmegi. Seen for the first time at Fensterbau, the Comet R6 (HP) is a 5-axis machining centre with a 7.5m working range. The new guard enclosure, which comes as standard, optimises operator safety and reduces sound levels considerably. The Comet R6 can machine aluminium, PVC-U, light alloys or steel and has two modes of operation – single or double. The real flexibility comes from the fact that users can machine single bars at the full working range or machine two separate bars simultaneously in two independent work areas. In double mode, two additional NC controlled axes even allow the vices and reference stops to be positioned while the machine is operating, without an axis reference cycle being required. This not only minimises downtimes when loading and unloading bars but effectively creates two machines in one with the two different sides of the cantilevered machine working independently. A mobile work surface makes the loading/unloading operation easy and helps to increase the workable section. The high torque 8.5kW S1 electro spindle rotates from -15° to 90° on the horizontal CometR6_UK_GlassNews.pdf

19/06/18

axis and from 0° to 720° on the continuous vertical axis so that it can machine on all five sides of profile sections with very large overall dimensions. In terms of ease of use, the Comet R6 is the first of a new generation of machining centres from Emmegi which comes with a new 24in fully adjustable suspended monitor. The monitor is touch screen operated and swings vertically so that the operator can see it from wherever they are working. It has all the necessary USB connections for PC and remote interfaces and comes with keyboard, mouse and 10:29

barcode and remote keyboard connections. The machine has a 12-piece tool magazine as standard which is built into the lower part of the X-axis to speed up tool changeover times, and there is a sensor in the tool carrier to detect the correct cone position automatically. At Fensterbau, Emmegi showed the Comet R6 alongside an upgraded version of the popular Comet T4 4-axis machining centre – now branded the Comet X4. Like the R6, the X4 4-axis machining centre is now fully enclosed for safety and

features the same 24in adjustable suspended monitor for the user interface. It has a 10-piece tool magazine with a provision to accept one angle machining head and a blade in order to machine on all 5 faces of the workpiece. With a 4m working range, it is ideal for fabricators who are producing lower volumes and also comes with a mobile work surface to increase the workable section. Full details of both new machine options are at www.emmegi.com. READER ENQUIRY NO: 0718/0115

0718/0116

THE ENCLOSED 5 AXIS CNC

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Emmegi (UK) Limited Unit 14, Spitfire Close, Coventry Business Park CV5 6UR Coventry Tel. +44 2476 676 192 - Fax +44 2476 677 381 www.emmegi.com - info.uk@emmegi.com

www.glassnews.co.uk | July 2018

MACHINERY

The UK’s Leading Glass & Glazing Newspaper

METRO PERFORMANCE GLASS NEW ZEALAND TO SET NEW INDUSTRY STANDARDS WITH BYSTRONIC GLASS B’JUMBO INSTALLATION Bystronic glass once again achieved great success after the commissioning and installation of a new B’JUMBO I.G. line in Auckland, New Zealand. The progressive project is part of an expansion phase at one of Australasia’s leading glass processors – Metro Performance Glass. With a broad product range that caters for both domestic and commercial markets Metro Performance Glass has established a reputation for excellence which their customers rely upon. The B’JUMBO I.G. production line from Bystronic glass was the preferred choice for this installation, with its technically advanced capabilities that provide greater accuracy and faster output to cope with market demands as they increase. As product design in the glass market diversifies, the need to invest in greater automation that can easily handle an expanding product range, that includes double glazed units, laminated glass products as well as toughened and heat soaked glass, became essential for the Highbrook based manufacturers. Accommodating glass dimensions from min. 190 x 350 mm, max. 3210 x 6000 mm, the B’JUMBO system can produce insulating glass units or commercial units from 12 - 80 mm in thickness. Using the Bystronic glass shape catalogue, customers can diversify their portfolio, enabling products to be manufactured in a variety of dimensions and styles. The system opens up new opportunities for Bystronic glass customers, particularly in the commercial sector, and makes an excellent solution in relation to the market’s desire for more dynamic design. Geoff Rasmussen, General Operations Manager at Metro Performance Glass needed the install to be as swift as possible with little disruption to the daily running of the factory. With the Auckland factory running 5 x 10 hour nightly shifts as well as 7 x 12 hour day shifts, the supply chain to the customers needed to be maintained during the installation. Technically the new system had to be connected to the existing automation equipment and needed to run a very fast cycle time. Speed was of the essence when making the investment with high speed sealing an essential requirement to cater for multiple glass types including coated glasses. As the reliability and quality of the Bystronic glass range were familiar to Geoff

Rasmussen, Bystronic glass was chosen for the new Greenfields Tasmanian site. The Auckland B’JUMBO investment was slotted into the existing 17,250 sqm purpose built glass processing facility at the company’s Head Office in Auckland.

PROVEN TECHNOLOGY GIVES GREATER REASSURANCE The precision engineering and support services from Bystronic glass were key factors in making further investments for the Australasian market, with the proven technology demonstrating new business potential for Metro Performance Glass and its future market direction.

Metro Performance Glass has been at the forefront of technology and product development with a history of innovation within the glass industry since the 1980’s. “Based on achievements to date, we envisage continuing the strong connections we have with the Bystronic glass team. The products, services and technical guarantees will provide us with the reassurances we require in order to further grow our business. This expansion programme demonstrates the company’s commitment to provide complete solutions for an expanding market.” Mr Rasmussen concludes. As specialist manufacturers, Bystronic glass has built a commanding presence globally

With such a major investment, achieving consistent production standards were an essential part of the decision process. The B’JUMBO was considered superior due to a number of factors including product quality, productivity, reliability and advanced manufacturing procedures. Metro Performance Glass employs approximately 1,180 staff across Australasia which comprises four processing sites in New Zealand and three processing sites in Australia. Providing quality glass products to window fabricators and commercial construction companies since 1986, the entire team prides itself on its first class reputation of ‘performance without compromise’. This core principle was applied when making investments in the Bystronic glass range with communication and customer support also considered vital elements to Mr Rasmussen. Geoff Rasmussen comments, “During a tough economic climate that is dominated by continual change, the quality of build, reliability and support services are essential for us from a supplier. The Bystronic glass team have been great to work with as they developed a rapport and worked with us throughout the whole process, from advising and commissioning the line to training our operators on the equipment post-installation. They gave us confidence in the company as a whole, performing to the highest of standards during our transition phase, which at times had challenging moments.”

LEADING THE FIELD As leaders within their specialist fields, Bystronic glass and Metro Performance Glass are now raising the standards further for the industry. The new plant is making an unequivocal mark on manufacturing processes across Australasia, as the company is producing superior products at a size and level that has previously never been seen. “Now we are operational, we are very happy with the quality of the equipment we have purchased and the impact we will have on the industry will be considerable. We have clear advantages.” Mr Rasmussen added.

Assembly-, gas fill and press robot with quick gas filling system © Metro Performance Glass

in glass automation over the last 50+ years. Recognised for its expertise the company has developed state-of-the-art equipment that can be integrated into modular parts of machinery to complement existing lines or can supply a complete production solution for individual manufacturing requirements. Alan Lim, Senior Sales Engineer of Bystronic glass’ Southeast Asian subsidiary in Singapore comments, “At a time when the industry as a whole is going through considerable change and development, we are confident of excellent prospects for our customers and know that our products and services have been geared for an evolving market. At Metro Performance Glass we have installed solutions that will guarantee success.”

Impressive: Bystronic glass jumbo’sealer for glass sizes up to 3,21 x 6,00 m © Metro Performance Glass

www.bystronic-glass.com READER ENQUIRY NO: 0718/0117

APEER GEARS UP FOR GROWTH As part of ongoing plans for growth and expansion in 2018, leading composite door manufacturer Apeer has heavily invested in its Ballymena factory with the addition of three new machines. “This investment in machinery forms just part of a wider programme of improvements being made to our factory, production processes and general infrastructure,” explains Managing Director Asa McGillian. “There is a definite focus on improving

our production capacity this year and with the purchase of three new machines we are some way towards achieving our target. We had the SCM Accord 25 with 5-axis installed in January and the addition of this CNC machine has already helped increase our door production.” Also aiding this increase is the addition of a new spray booth and infrared curing oven. After experiencing a notable surge in demand for coloured doors,

especially two tone doors, the company has invested in a third spray booth to ensure that they continue to manufacture within lead times and without any compromise on quality. Requests for larger decorative glass designs have also multiplied in recent months and Asa and his team recognised this as an area for the company to diversify: “We made the decision to add a Cadblast CB 4800glass plotter earlier this year and it is one of the improvements that has helped us to remain competitive. We already offer a bespoke 600mm decorative glass service but the addition of the new machine means we can now offer larger templates up to 1200mm, presenting our installer partners with a wider choice of bespoke glass options to pass on to their customers.” READER ENQUIRY NO: 0718/0118

July 2018 | www.glassnews.co.uk

WINDOWS

The UK’s Leading Glass & Glazing Newspaper

COMPETITION WINNER CELEBRATES NEW PLANITHERM WINDOWS An East Sussex woman is treating her two children to a family holiday with the money she’s saved by winning new windows from Saint-Gobain Building Glass. The glass company offered the chance to win up to £10,000 towards the cost of new high-performance windows in a competition to help launch its new Planitherm Network. Karen Bulmer, a part-time admin officer for the NHS is the first winner of the quarterly prize draw, where Planitherm installers encourage their customers to win back the cost of their windows and installation, up to the value of £10,000. Ms Bulmer spent £3894 on new white uPVC casement windows from Whiteline Manufacturing, which were installed by Heathfield Windows, with Planitherm Energy Standard glass supplied by Glassolutions in Canterbury. She said: “I couldn’t believe I’d won and was waiting for the catch. It took me a while to realise it was true, and that I’d actually be getting my money back. I’d saved for a long time to be able to replace my old draughty windows and now the house is so much warmer, and the windows look great too.” Ms Bulmer is planning to purchase a new boiler and take her children Jack aged 12 and 9-year-old Iris on holiday to Centre Parcs, with the money she’s won. John Vigor from Heathfield Windows said: “This is a superb competition and Ms Bulmer is a genuinely deserving

winner. As soon as I heard about the prize draw I emailed the link www.planitherm. com/home/win to all my customers and encouraged them to enter. “I’m really impressed with the new Planitherm marketing material – it really helps to explain to customers the choice of glass available and how choosing the right type of glass will have a huge impact on the performance of your windows.”

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The Planitherm range has been simplified into three options: Energy Standard for maximum energy efficiency; Comfort, which also offers enhanced security, noise reduction and furniture fade protection; and Comfort Plus for all these benefits plus solar control for sunny rooms. Energy Standard is ideal for standard windows in any room, but not ideal for south or west facing rooms with sunny aspects or large glazed areas. Comfort is particularly ideal for bedrooms, for a peaceful night’s sleep, or rooms overlooking busier streets where noise or security are a concern. Comfort Plus is designed for homes with large glazed areas, bi-fold doors, and south and west facing aspects, where overheating may be a concern. A key benefit of the Planitherm Network is the wealth of information on the website and access to sales and marketing tools to help fabricators and installers to start having different conversations with their customers and choose the right glass to meet their changing needs. For more information, or to become a Planitherm Network Member, visit www.planitherm.com. READER ENQUIRY NO: 0718/0119 0718/0120

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Call today on 01234 712 657 www.sashwindowsuk.com Left to right: Steve Milham, MD from Whiteline Manufacturing, Becky Jones, Planitherm Brand Builder, competition winner Karen Bulmer, Ron Williams, Glassolutions and Canterbury Site Manager, and John Vigor from Heathfield Windows

www.glassnews.co.uk | July 2018

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

RUN-THROUGH SASH HORNS RECORD-BREAKING SALES FOR DECEUNINCK’S FLUSH SASH WINDOW Deceuninck’s award-winning Heritage Flush Sash window has exploded in popularity since its launch 18 months ago. The G17 ‘New Product of the Year’ now accounts for a staggering 22% of total sash sales. Remarkably, these are all additional sales for Deceuninck. Chris Jones, Deceuninck Head of Sales comments: “Homeowners love heritagestyle windows because they enhance older properties and add character to modern homes. We developed our Heritage Flush Sash to meet this growing demand. In a short space of time Flush Sash has gone from zero to a massive 22% of total sash sales, an incredible achievement! What’s even more impressive is that the Flush Sash hasn’t taken volume from other products, it’s additional sales for Deceuninck. Our customers are seeing a similar trend and

their sales have skyrocketed with this award-winning window. “Deceuninck’s Flush Sash comes in 26 colourways from stock, another great selling point for customers. Heritage and colour go hand-in-hand and the majority of Flush Sash orders are foiled. Deceuninck customers sell the Flush Sash with confidence, knowing they’ll get it in 26 colourways and on their next delivery.” Deceuninck launched its Heritage Flush Sash window at the FIT Show 2016. Designed to replicate traditional timber windows, Deceuninck’s Flush Sash combines beautiful looks with high performance. It achieves outstanding energy efficiency, Airtightness Class 4, Water tightness Class E900, Wind Resistance AE2400, and PAS24:2016 for security. The Flush Sash can be fully welded or mechanically joined and comes with a night vent facility, Georgian bar option and choice of traditional ironmongery. Part of Deceuninck’s Heritage Collection, it suites with the 2800 series and comes in 26 colourways from stock.

Stockport-based fabricator, Force 8 offers a range of products suited to period properties, including casement windows with run-through sash horns for an authentic timber alternative.

Fabricated using sash horn components from REHAU, the horn is incorporated into the structure of the window, replicating traditional timber manufacturing techniques. Dennis Sumner, Managing Director at Force 8, said: “Many homeowners want to enhance the traditional style of their properties and when aiming for this look, the devil is in the detail. Many PVCU windows with sash horns feature unsightly welded joints which immediately spoil the heritage look. By choosing windows with run-through sash horns, the integrity of the

The company has found that not only are homeowners replacing casements with updated ones featuring the run-through sash horn, but also there has been a move towards this style of window by those who previously had vertical sliders. Dennis said: “Vertical sliders are very popular but many homeowners prefer the practicality of a top-opening casement, especially over the summer months when they can leave the small opener open overnight for extra ventilation in their homes. Our casement windows with runthrough horns still allow people to give a nod to the period of their property, but with a window style that many find more practical. Of course, for those replacing original timber vertical sliders, the leap to PVCU brings them huge additional benefits in terms of increased thermal efficiency, superior security and low maintenance too. Georgian bars can also be specified to further enhance the period look of this window style which is rapidly growing in popularity.” Force 8 also offers a huge range of composite doors, including many styles exclusive to them that are especially suited to period properties. One of the most recent door styles the company has developed is a ‘toadstool’ design which is ideal for the curved entrances so typical of 1930’s homes and which Force 8 produces using a unique one-piece bend.

Deceuninck’s Heritage Flush Sash won ‘New Product of the Year’ at the G17 awards. Fabricators who want to boost their sales and margins can learn more about this record-breaking product by calling 01249 816 969, visiting www.deceuninck.com and following @DeceuninckUK. Deceuninck’s Heritage Flush Sash now accounts for 22% of total sash sales

timber-effect look is preserved, especially when combined with woodgrain foils.”

Tel: 0161 483 1997 - www.force8.uk

READER ENQUIRY NO: 0718/0121

READER ENQUIRY NO: 0718/0122

SEAMLESS STYLE AND AN UNINTERRUPTED VIEW

– WITH THE NEW, SLIMMER SIGHTLINE FLUSHSASH FROM VEKA GROUP VEKA Group has further enhanced the company’s popular FlushSash system, in order to give customers another stand-out feature to secure more sales this summer. The industry-leading systems supplier has introduced the latest evolution of the FlushSash, compatible with System 10, Rustique and Matrix Fully Sculptured systems, with a (patent-pending) concealed mullion, which results in virtually no sightlines! Sales Director Neil Evans explains: “Since sales of Flush casement windows have been identified in their own right, the volume increase of their share of the market has been dramatic. The 2017 Palmer Market Research report, Window, Door and Conservatory Markets in Housing in Great Britain, recorded an 88% increase in installations to a total of 335,000 frames annually, at the same time doubling the market share of Flush casements to 5%. “Our FlushSash has been a popular choice with fabricators for a number of years, and as the market increase shows, it is

obviously becoming ever more popular with homeowners. “To ensure the FlushSash remains at the forefront of the market for our customers, we have made it even more sleek, stylish and versatile. The Slim Sightline FlushSash offers homeowners a ‘next level’ product. “Our patent-pending concealed mullion means that this ‘French Window’ can open

completely, for an uninterrupted view of the outdoors. Slim sightlines like this are more commonly found on wooden windows, so this system is a great alternative to timber, with all the benefits of PVC-U. Customers can choose traditional aesthetics – with our realistic woodgrains and mechanically jointed options – with the added advantages of low maintenance, increased energy efficiency and enviable security performance. “With a U-value of 1.0, the Slimline FlushSash is available in 14 colours exstock and a total of 29 colours from our Variations collection. An incredible 90% of our FlushSash sales are foiled, often in Grey for a great alternative to a contemporary aluminium aesthetic. “The continuous evolution of VEKA Group products such as the FlushSash illustrates, once again, VEKA Group’s commitment to giving our customers ‘the edge’ over their competitors. “All indications suggest that the rapid rate of growth in flush systems will continue,

and so - with a market that looks flat overall - flush casements stand out as a potentially lucrative segment for our customers to take advantage of. Add to this, the extra benefits that are available from VEKA Group; 29 colours (with 14 available from stock), mechanical jointing, industryleading hardware and a false mullion, and homeowners would be hard pressed to find a system better able to meet their needs. “VEKA continues to invest in growth areas and in mature sectors, so that our customers have all the tools they need to meet the demands of a very competitive marketplace.” Tel: 01282 716611 - www.vekauk.com READER ENQUIRY NO: 0718/0123

July 2018 | www.glassnews.co.uk

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WINDOWS

The UK’s Leading Glass & Glazing Newspaper

SWISSPACER IS ‘CONSERVATION APPROVED’ FOR PRESCOT WINDOWS

MAJOR SUCCESS AT GJB WINDOW SYSTEMS CUSTOMER CONFERENCE

Prescot Windows, a Liverpool-based fabricator and installer, insists on SWISSPACER for all of its windows. From PVC-U to aluminium, Prescot Windows’ sealed units include SWISSPACER for performance that lasts the lifetime of the window. Their most popular window style is the Residence Collection, a window and door system developed to replicate the look of 19th Century timber. Those installations also feature SWISSPACER’s Georgian bar for an authentic heritagestyle appearance with top energy performance.

GJB Windows Systems is celebrating a hugely successful Customer Conference held at the company’s Essex headquarters in May.

Lee Draycott, Director of Prescot Windows, explains: “A lot of our installations are within conservation areas of Liverpool, meaning any potential changes must go through Liverpool City Council. We’re the only company approved to install in Liverpool’s conservation areas – no easy feat – after many samples going to multiple conservation officers, it was finally accepted! “We use SWISSPACER for outstanding energy performance and a seamless, highend finish. We also colour match the frame to replicate the authentic heritage look as much as possible, as requested by the Heritage teams in planning departments. “SWISSPACER comes in a range of attractive colours that really complement

the windows. We even had a customer who wanted bi-fold doors with warm edge, in Anthracite Grey. But when they saw the SWISSPACER Titanium Grey, they had the colour of the doors changed to match the spacer because they liked it so much – you don’t see that happen often!” “Customers are very interested in energy performance”, continues Lee. “So we have literature in the showroom explaining thermal output. It’s our job to educate them that warm edge spacers make a big difference to performance– we even have an outdated French window that shows an aluminium Georgian spacer, and for us, it’s a ‘what not to do’ demonstration!”.

SWISSPACER’s Georgian bar in a Residence Collection installation, Bluebell Cottage, image courtesy of Prescot Windows

Prescot Windows is a family business that has been established for 40 years. Three generations of the family work in the company, covering everything from customer quotes to fabrication, quality control and installation. SWISSPACER is the ‘Worldwide Warm Edge Leader’ thanks to its outstanding energy performance and long-lasting results. Two new, UK-specific sizes of Georgian bar have been added, featuring a new integrated anti-rattle plug. Tweet @swisspacer for your free Georgian bar sample box and learn more about SWISSPACER by visiting www.swisspacer.com.

A beautiful heritage installation at Southway Farms featuring SWISSPACER Georgian bar, courtesy of Prescot Windows

For more information on Prescot Windows, visit www.prescotwindows.co.uk. READER ENQUIRY NO: 0718/0125

BERKELEY GROUP SELECTS DECEUNINCK’S TILT & TURN FOR IMPERIAL COLLEGE Deceuninck’s 2500 Tilt and Turn window has been installed in flagship student accommodation in London. Working with the Berkeley Group, Deceuninck fabricator, Dempsey Dyer installed 1,100 frames in the Woodward Buildings complex for Imperial College London. The development houses 590 students in a series of high rise buildings, including a 19-storey tower with a bull-nose aluminium façade. This was a technically demanding project and the client had complex requirements for aesthetics, weather performance, acoustics, safety and durability. Dempsey Dyer met all the criteria with Deceuninck’s high performance 2500 Tilt and Turn window, meeting the original specification for aluminium with the same performance and aesthetics, while saving 30% on the overall cost of windows. The windows were installed in high-rise buildings, so they needed to be strong enough to withstand elevated wind and water pressure. The 2500 Tilt and Turn comfortably met these demands with Class 4 Air permeability; Class 8A Water tightness and Class A5 2000Pa exposure. The windows also achieved low U-Values of 1.5 and G-Values of 0.27 to prevent overheating in the building.

Acoustic performance was an important consideration, with the lower floors and elevations facing main roads demanding higher acoustic values. Deceuninck’s technical team worked closely with Dempsey Dyer to develop windows with seven different levels of acoustics, ranging from RW34db to RW43db.

Decoroc is an extremely durable, low maintenance colour finish that can be easily repaired if damaged, so it’s a popular choice in high-rise developments. Deceuninck’s Decoroc colour finishing system is microsprayed for a highly durable, easy-clean matt finish and comes with a 10-year guarantee.

Safety and durability were also key concerns to the developer. Deceuninck’s Tilt and Turn window is ideal for high-rise and student developments because it can be locked in the tilt mode for added safety and unlocked by maintenance teams when cleaning is required. The windows were finished in Iron Grey Decoroc on all four sides of the profile to match the appearance of aluminium.

The installation process included full EPDM shrouding and on-site water testing and was completed on time and in full. Due to the success of this project, Berkeley Group has awarded Dempsey Dyer more contracts with Deceuninck products. Deceuninck works closely with commercial fabricators and gives comprehensive support on specifications, contract generation, tenders and technical requirements. The company’s full product portfolio is available from the NBS National BIM Library at www.nationalbimlibrary. com/deceuninck-ltd. For Dempsey Dyer call 01977 649641 or visit www.dempseydyer.co.uk. For more information on Deceuninck’s commercial projects and commercial range call

Deceuninck’s Tilt and Turn window has been installed into flagship accommodation at Imperial College London

01249 816 969 or visit www.deceuninck. co.uk. Follow @DeceuninckUK. READER ENQUIRY NO: 0718/0126

The one-day event provided customers with a complete update and overview of the new developments at GJB, as well as further details on the structure of the wider GJB Holdings Group including new sister company Listers Central. It also showcased some exciting new product lines and outlined GJB’s vision for the future. New products included Timeless, an impressive new flush sash system, a new aluminium range and the recently introduced Residence Collection. The Conference was held on the back of a momentous 12 months for the South-East fabricator with the acquisition and subsequent investments by new owner Roy Frost. Roy Frost, Managing Director of GJB Holdings, was absolutely delighted with the day and he commented: “After a hectic, but successful, 12 months, we thought the timing was right for us to bring all of our customers together to celebrate our achievements and look to an exciting future – and how right we were. “Our very first Customer Conference was an outstanding success and all of our customers are as excited about our new product lines as we are, especially Timeless which we anticipate will prove incredibly popular in the industry. These exciting new product lines will open up new, profitable routes to market for installer customers. The feedback that we have had from everyone who attended was fantastic and it is an event we will look to do again in the future.” Hosted by GJB’s Sales Director Gary Bristow and Sales Manager Rob Waller, the event also featured an in-depth marketing seminar from Adi Day, Digital Director of the group’s marketing partner Purplex, and a presentation from Jade Greenhow, General Manager at Insight Data, on the implications of GDPR, the new data protection regulation that has come into force. Roy Frost added: “Not only was the conference a great way to showcase GJB, it was also a wonderful opportunity to do our duty as a supply partner by providing expert advice and support in the form of Purplex and Insight Data. Both presentations were incredibly insightful, especially with the huge challenges set to face the industry.” GJB Window Systems is one of the UK’s largest Eurocell fabricators, with a formidable reputation in the South-East and across the UK. For more information please call 01268 775566 or visit www.gjbdevelopments.co.uk READER ENQUIRY NO: 0718/0127

July 2018 | www.glassnews.co.uk

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

Introducing the revolutionary PREMIFOLD WINDOW & DOOR SYSTEMS PremiFold

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INNOVATION & ENERGY EFFICIENCY PremiFold is the latest in a long line of product innovations from Kömmerling. It’s quite simply a revelation in the way in which you can open windows and doors, helping to maximise ventilation, without compromising on security. It’s a slide and swing window and door system that is simple and easy to operate for consumers. Kömmerling and parent company, profine Group, also lead the way across Europe with their lead-free Greenline compound that was developed over 12 years ago. In the UK some Systems Companies still use lead as a stabiliser in their PVCu compound. At profine, we understand the importance of the environment in terms of harmful materials, recycling and energy efficiency.

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Fax: 01226 294777 www.glassnews.co.uk | July 2018

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CASE STUDY: ROOMS & VIEWS

The UK’s Leading Glass & Glazing Newspaper

BEING LINIAR APPROVED IS A ‘BADGE OF HONOUR’ FOR ROOMS & VIEWS Manufacturing since 2001, Rooms & Views has established itself as the largest fabricator of PVCu windows in North Wales, serving national house builders throughout England and Wales, while also supplying frames for the Europlas trade counters in Buckley, Oswestry, Telford and another recently opened in Pengam, South Wales. Despite the firm’s continued growth, becoming the largest Liniar fabricator in the whole of Wales, the team at Rooms & Views has retained its personal touch, with quality and customer service at the heart of its success. Operating from two manufacturing facilities - 15,000 ft² premises in Buckley, Northeast Wales and a 26,000 ft² site in Tredegar, Southeast Wales - Rooms & Views employs more than 100 staff and manufactures approximately 1,100 frames per week.

GROWING REPUTATION Managing Director Kevin McClure explains why he thinks being a Liniar Approved Fabricator has contributed substantially to the success of the company.

“Our previous system was starting to feel dated and I felt the time had come to move with the times and change over before we got left behind - so we became a Liniar fabricator in 2013 and haven’t looked back since. “Because of the way that Liniar profiles have been designed it means we’ve practically halved the manufacturing time of our frames. This increase in productivity has allowed us to grow the company to where we are now. “We’ve developed a close relationship with Liniar. They’ve listened to and acted on feedback that we’ve provided, which is a priceless attribute from a systems house.

HIGHEST POSSIBLE STANDARDS “We pride ourselves on an unwavering policy on quality and being a Liniar Approved Fabricator shows our commitment to the highest possible manufacturing standards. “Being Liniar Approved also means that Liniar supplies us with a steady stream of contract and new build enquiries from the commercial team. This has enhanced our existing customer base of leading UK house builders with whom we enjoy long-term, mutually beneficial relationships. “The Liniar Approved badge shows our customers that the products we manufacture have undergone exhaustive inspections to guarantee quality and compliance with the appropriate standards for each application.

SAFETY IS PARAMOUNT “I believe that fabricators, and manufacturers in general, need to take personal liability for the products that they produce. There’s been a shift in focus across the building industry

Kevin McClure, Rooms and Views

in general, especially in light of the tragedy at Grenfell Tower. Nothing like that can ever be allowed to happen again. “Architects, specifiers and end customers are increasingly asking about safety, performance and testing. Those have now become the key requirements, rather than price, and quite rightly so. “All Liniar products go through strict testing to be certified, accredited and guaranteed. By being a Liniar Approved Fabricator it shows that we adhere to the exacting requirements Liniar has set to meet those high standards.

PEACE OF MIND “This also means that we conform to tough regulatory standards, such as the Code for Sustainable Homes and ever changing Building Regulations. “Our customers can rest assured in the knowledge that the products they buy from us are of the utmost quality, no corners have been cut, and I can sleep soundly at night.

HARD-EARNED REPUTATION “I think it’s vitally important that installers and house builders do their research when choosing a supplier. They need to be certain that the products they’re buying, and selling to their own customers, are as advertised. “If they’re not then the accreditations and guarantees won’t be valid. Not only is this

a moral issue but it could have disastrous consequences to a firm’s hard-earned reputation.

BADGE OF HONOUR “When an installer or house builder buys from a Liniar Approved Fabricator, they can be safe in the knowledge that they’ve been stringently audited to ensure that the products they manufacture are to the exact specification required.” Kevin concludes: “We’re all in business to make money, but you can still make a profit AND do things the right way. We all have a responsibility to consider the safety of the end user and should take pride in the quality of everything we manufacture”.

READER ENQUIRY NO: 0718/0129

July 2018 | www.glassnews.co.uk

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INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification explains what you can expect when being assessed by a Competent Person Scheme. COMMITTED TO COMPETENCE Welcome to our monthly column, brought to you by Stroma Certification – a leading provider of certification schemes for doors and windows installers. In this edition, Stroma Certification explains what you can expect when being assessed by a Competent Person Scheme.

SUPPORTING THE FENESTRATION INDUSTRY Stroma Certification maintains a close relationship with the fenestration industry to gauge an understanding of the issues affecting doors and windows installers. We’re talking with installers all the time about the issues that matter to you. One common misconception is the fear and uncertainty surrounding what an installer should expect at an assessment.

CONFIRMING COMPETENCY An assessment is a normal part of joining any Competent Person Scheme (CPS). They’re usually annual and have one purpose – to confirm the competence of a doors and windows installer. They simply test your skills fairly and ensure that you are up-to-date with all relevant standards and legislation in the fenestration industry. They’re not put in place to test you beyond the remit of a competent installer or ‘catch you out’. Anything you are asked will be on a topic that any competent fenestration professional will be able to comfortably answer such as fixing methods, access, installation and sealing methods and protection equipment.

THE STROMA CERTIFICATION ASSESSMENT The Stroma Certification CPS assessment for doors and windows installers is designed to assess your competency and skill before recommending you for certification as a member of our scheme. There are two parts to our CPS assessment: • Office assessment: The assessor will check that your paperwork is in place, including ensuring you have the correct level of relevant insurance and that all policies and documents are compliant. • On-site assessment: You will be asked to demonstrate a typical door or window installation to the assessor so that they can check your technical expertise.

*Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420.

MAINTAINING HIGH STANDARDS Stroma Certification is dedicated to supporting installers in the fenestration industry. We follow a standard assessment procedure for all of our members, providing an outline of the procedure before your assessment takes place as well as offering continual guidance, support and technical expertise throughout your Stroma Certification membership. The main goal of the Stroma Certification CPS assessment is to ensure doors and windows installers are competent and providing safe, compliant and high quality installations and replacements for your customers. Assessments are carried out on an annual basis to maintain your membership under our CPS and to promote high standards throughout the fenestration industry.

“An assessment is a normal part of joining any Competent Person Scheme (CPS). They’re usually annual and have one purpose – to confirm the competence of a doors and windows installer. They simply test your skills fairly and ensure that you are up-to-date with all relevant standards and legislation in the fenestration industry. “ WANT TO KNOW MORE ABOUT OUR CPS? Stroma Certification’s CPS is available to installers for a £255 (+VAT) annual fee and our online notification fee is just £1.80. Apply online and arrange your CPS assessment.

WANT TO HAVE YOUR SAY? We’d love to hear your thoughts and concerns about the fenestration industry. Get in touch with us via a free reader enquiry service (simply fax back the form and include the code from this page).

READER ENQUIRY NO: 0718/0131

stroma.com/certification/doors-windows | info@stroma.com | 0845 621 1111* 72

July 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

POLYFRAME DELIVERS THE FULL PACKAGE With the widest range of PVCu products in the industry, a raft of innovative developments and an incredible new marketing and showroom package, Polyframe has moved its support strategy up another gear to enable PVCu installers to win more business and stay ahead of their competitors. Under a pledge to help customers sell more effectively, widen their scope and maximise opportunities in PVCu, Polyframe is welcoming installers who want to make the most of its industry-leading full service solution and achieve profitable growth. Richard Lee, managing director at Polyframe, Halifax, explains: “Since becoming part of Customade Group in 2017, we’ve evolved. And now, by bringing the best range of products, the biggest choice of profiles and unrivalled expertise from the most experienced team in the industry, we’re helping our customers to evolve too. “We’re passionate about adding value to our customers’ business and really enhancing their experience of working with us. The unique breadth of products, profiles and support we offer means that installers only need to look to one supplier for a complete PVCu package to help them succeed in the long term.”

“Our customers’ success is our success and we want them to be the best that they can be. We know from installer feedback that they operate more effectively, and profitably, by partnering with one single trusted supplier. The complete product, sales and marketing solution from Polyframe gives them a strong competitive advantage and ultimately helps them drive more sales.” As part of its manifesto, Polyframe is unveiling a host of new products that have been designed to meet the needs of today’s consumers. Its latest introduction is a new Flush Sash casement window, which is available in Halo and Duraflex profiles, and gives installers a greater choice to offer to homeowners. The new window enables installers to tap in to the growing timber heritage replacement market and maximise lucrative sales opportunities. Technical director Greg Hawksworth comments: “At Polyframe, we partner with installers who share the same ethos, values and ambitions for continued growth. We’re driven by our customers and we’re constantly working on new product developments to support them and enable them to explore fresh opportunities. Our rolling NPD programme will bring more new products, like the Flush Sash, to market

to help our installers broaden their market reach, enhance profitability and achieve long term success. The next few months will be really exciting for Polyframe and our customers as we introduce more new innovations.” Polyframe has now created the most comprehensive PVCu sales and marketing support package available in the industry

to help installers to successfully promote and sell PVCu products. Its new, fully personalised marketing and showroom package spans five market-leading profiles – REHAU, VEKA, Halo, Duraflex and Eurocell – and, uniquely, Polyframe supports installers with dedicated retail brochures for each one. The firm’s experienced in-house marketing team is also on hand to give customers an extra level of support. From delivering consumer sales leads to helping to develop successful marketing campaigns, the team provides installers with all the tools they need to differentiate themselves, promote their brand and maximise profitability. Polyframe operates nationally and has four PVCu production sites in Norwich (fabricating REHAU), Halifax (fabricating Halo and Eurocell), Gloucester (fabricating Duraflex) and Livingston (fabricating VEKA) which collectively fabricate more than 13,000 frames a week. For further information on how you can easily switch to Polyframe as the UK’s leading fabricator of multi-system PVCu windows, doors and conservatories, contact 01422 330460 or visit www.polyframe.co.uk.

Richard Lee, MD at Polyframe, Halifax

READER ENQUIRY NO: 0718/0132

0718/0133

Self-certify your doors & windows installations online Stroma Certification Competent Person Scheme just (+VAT)

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✓ Join a UKAS accredited scheme ✓ Save money on building notification fees ✓ Offer customers a 6 year guarantee PLUS! TrustMark membership, MTC cards and bespoke insurance policies also available.

Apply online: stroma.com/certification/doors-windows 0845 621 11 11 * | info@stroma.com *Calls cost 7p per minute plus your phone company’s network access charge or call 01977 665420

www.glassnews.co.uk | July 2018

CERTIFICATION

READER ENQUIRY NO: 0718/0000

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

ATLAS HELPS CUSTOMERS SPEED UP INSTALLATIONS

RETAIL DISPLAY INITIATIVE TO BOOST YOUR SALES WITH EXCELLENCE AS STANDARD A new retail display partnership is set to boost sales for members of Excellence as Standard, the fabricator and installer programme dedicated to promoting excellence across the window and door industry. Excellence as Standard has teamed up with retail display experts Merit Display to enhance the customer experience and engagement within retail showrooms. Excellence as Standard’s Programme Manager, Katie Leese commented: “It is proven that customer conversions and revenue are increased when products are professionally displayed in an engaging way that encourages interaction.” In collaboration with Merit, various design options have been devised that will encourage customers to use the products and experience their key features while ensuring the best use of showroom floor space. The range of options includes counter-top and wall-mounted displays, modular free-standing window and door displays through to custom showroom fit-outs. Katie said: “For customers investing in their showrooms it makes good sense to have an industry display expert working with them. Merit Display have more than 25

years’ experience and offer both creativity and practicality to all their product display units along with a quality construction to withstand regular customer interaction. All display units can be viewed through the Excellence as Standard online member platform and ordered direct.” Laurie Mitchell, Managing Director of Merit Display, said: “Effective retail displays enhance customer experience, encourage product engagement and increase your sales. We’re delighted to be partnering with Excellence as Standard and helping their members to boost business.” Excellence as Standard advocates excellence at every stage of a project – from manufacturing through to the physical installation in a consumer’s home. In partnering with Merit Display on the programme, Excellence as Standard is demonstrating it has its finger on the pulse in understanding what today’s consumer wants: attractive, stylish products that they can interact with. In short, they are showing what good design is all about and helping boost sales for their member customers too. Tel: 0808 178 3370 www.epwin.co.uk READER ENQUIRY NO: 0718/0134

An Atlas installer has proved that you don’t always need to go bespoke when it comes to roof lanterns – you can achieve spectacular, and fast results, by using stock sized lanterns too. Chippenham-based installer Vision Conservatories has just completed a triple Atlas lantern installation in record time by opting for standard sized lanterns. Incredibly, the lanterns were available from stock in just five days and installed in the space of a day. The owners of the property visited Vision Conservatories’ showroom and were immediately impressed with the slim sightlines of the Atlas lantern on display. Having found that no other lantern now lived up to their expectation, they asked Vision to design a spacious new extension that would incorporate the Atlas lanterns that they’d fallen for. Mike Keeling, managing director of Vision Conservatories, said: “Our customer loved the look of the Atlas lanterns and were very clear that they wanted them for their new extension so it was an easy sell for us. The real plus for us with this project though was the fact that all the lanterns were available from stock in just five days, which sped up the installation no end. And, because they are easy to fit, they were all installed on the same day. That was a huge benefit for us to quickly get the building watertight so we could progress with the rest of the extension.” Vision persuaded the homeowner to choose a super-slim contemporary lantern for the centre of the extension and two regular Atlas lanterns to sit either side of it. Mike explained: “We persuaded the home owner to think beyond the conventional and use the two lantern styles. It was

brave but the end result has far exceeded the owners’ expectations and they are absolutely delighted with their new extension. Although the lantern styles are clearly different, they complement each other perfectly, showing that you can easily combine the two and achieve incredible results.” The bespoke look of the extension has captured the attention of homeowners in the neighbourhood and many were intrigued to see the finished result. Mike adds: “This is a very impressive project indeed and it has enhanced the property no end. It’s no surprise then that owners of neighbouring properties wanted to see just what we’d done. Clearly, they all think the lanterns look amazing because we’re now following up several enquiries for similar extensions in the area. The Atlas roof has helped us not just to attract business but also to complete those projects quickly, which is a brilliant win/win situation for any installer!” Atlas offers four stock lanterns in its regular range in sizes up to 2000 x 4000mm and five stock lanterns in its contemporary range in sizes up to 1500 x 3000mm. Stock lanterns are available on a five day turnaround and come in white, grey, black, grey on white, and black on white. For further information on the range of Atlas lanterns, contact Atlas on 02838 327741 or visit www.atlasroofsolutions.co.uk. READER ENQUIRY NO: 0718/0135

MILWOOD GROUP HELPS INSTALLERS PREPARE FOR THE SUMMER WITH NEW ALFRESCO VERANDA RANGE Outdoor Living specialists the Milwood Group have launched two new products in its stunning, high-quality Alfresco range of verandas as the outdoor living market continues to grow into the summer.

any size of outside space. Depending on application and budget, the roof can be covered with a choice of 8mm toughened glass that offers a clear view of the sky, or

After hitting the target with the Traditional Alfresco, Milwood Group has extended the range with the Lifestyle and the Contemporary Alfresco systems. The Lifestyle Alfresco has a fresh, rounded appearance, which enables it to fit in with both modern and older style buildings, creating a subtle look. The Contemporary Alfresco is a sleek yet modern structure that will never go out of style due to its clean and sleek appearance. Each system can span up to six metres between posts and can extend out from the property by six metres to accommodate

35mm structured polycarbonate panels that are vandal and shatter resistant. The system is manufactured from Milwood’s bespoke aluminium extrusions and are finished in any RAL or BS colour required. Both products can be supplied with a range of upgrades to enhance the use of the structure, such as heating, lighting and glass sliding doors as part of the luxury glass room package. The products have been designed with simplicity in mind by Managing Director Mark Wood. Thanks to Mark’s background as an installer, all products have been designed with an installer focus to make them as simple as possible.

Contemporary Alfresco

Mark comments: “We are delighted to announce our new range of Alfresco verandas, providing our customers with three very different looking, high-end

structures that will complement any environment and meet the rising consumer demand. The outdoor living market is growing off the back of the boom in the bi-fold door sector. Verandas, canopies and luxury glass rooms offer a big span between posts, which creates a viable outdoor space that’s useable throughout the year. “As with the current Alfresco system, all three structures are able to span up to six metres from the wall and have a maximum distance of six metres between the front posts, leaving customers with an expansive, uninterrupted view.” For more information call the Milwood Group on 0330 404 9086 or visit www.milwoodgroup.com. READER ENQUIRY NO: 0718/0136

July 2018 | www.glassnews.co.uk

INSTALLER FOCUS

The UK’s Leading Glass & Glazing Newspaper

UNIVERSAL DEMAND With the growing trend for feature-rich products now becoming a must-have product group for most installers, it makes good sense to partner with a fabricator who has the quality credentials and expertise to manufacture these products. This is the view of Brian Kruger, Managing Director of leading trade fabricator Universal Trade Frames. Universal Trade Frames offers their customers a range of high-end, featurerich products which includes both the Spectus Vertical Slider and Flush Casement windows. Brian comments: “For some time we have seen an increase for authentic window products as their high-end aesthetics have taken hold of the market. What was once considered a niche product has very much become part of the mainstream and have subsequently gained acceptance across heritage, retail and new build markets. For installers, these products present an opportunity to upsell and offer a real alternative to a standard PVC-U casement windows.” Both Universal’s Flush Casement and Vertical Sliding windows mimic the appearance of traditional nineteenth century windows and make them the perfect high-end choice for all market sectors. With the Flush Casement window its authentic appearance is achieved with a bevelled exterior and with a bevelled or sculptured option for the interior.

GOOD LOOKS AND BRAND RECOGNITION FROM SWISH The sashes and deep bottom rail are mechanically jointed and authentic hardware completes the authentic look. The Spectus Vertical Slider is a design classic and combines all the benefits of high performing material and functionally with period character and design. Both windows are available in all 28 Spectrum colours for additional personalisation. Brian concludes: “Like all Spectus products, both the Vertical Slider and Flush Casement windows are best-in-class products that deliver excellence at every level. As a business, we provide ourselves on delivering products that our customers need. In both the Flush Casement and Vertical Sliding windows we have the high-end products that offers a wealth of opportunities for our customers and helps deliver higher order value products to upsell to the consumer.” Universal Trade Frames is a family-owned company that was founded in 1996. The business prides itself on the quality products and service it supplies and believes in adding value to its customers’ businesses. Tel: 01743 442244 - www.utfl.co.uk READER ENQUIRY NO: 0718/0137

When you ask Swish fabricators and installers what they like about the Epwin Window Systems brand, the answers come back loud and clear. The system has a unique smooth appearance that makes it stand out in the market and gives Swish customers a clear competitive advantage. But it isn’t just the good looks that give a competitive advantage – it’s the brand recognition too. Swish is a brand that’s recognised by 7 out of 10 homeowners, which gives installers a head start when selling the system. Gerald Allen, Marketing Manager at Epwin Window Systems, said: “The combination of the distinctive good looks and the homeowner recognition means Swish has an offering that’s hard to beat which is one of the reasons it has attracted brand loyalty from many Swish fabricators.” Of course, the Swish system delivers more than just good looks and brand recognition. It has all the credentials that are needed to deliver on expectations. The Swish window system is ideal for casements, Tilt & Turn and French windows. It can be used for internally or externally glazed styles and for almost any size or shape of frame. Swish

door profiles are specially designed for the job and have the same sculptured shape as the windows for an immaculate and consistent finish to any installation. There’s a comprehensive suite of ancillaries too, to make it easy to create perfect projects. The Impressions colour range gives homeowners the option of colour. And the security and thermal efficiency of every product is assured, so you know you’ll be fitting peace of mind. There are features to help installers too. Examples include deep add-on legs that give more frame installation tolerance if necessary and strategic local wall thickening that means superior hardware retention and a better screw pull out. So if you’re looking for a window system that offers good looks and a recognised retail name, Swish is the answer. Tel: 0808 178 3040 www.swishwindows.co.uk READER ENQUIRY NO: 0718/0138

DOORBUILDER UPDATES HELP GENERATE FURTHER LEADS FOR APEER INSTALLERS Leading composite door manufacturer Apeer continues to invest in lead generation for its installer partners, with new updates to its Doorbuilder programme announced for 2018. Linda Tomb, Marketing Manager explains: “We are always looking at ways we can improve our Doorbuilder programme and, following feedback from customers, we have rolled out a number of key updates to help make the process work better for our installers and also homeowners using the online version of the programme. “Seeing a large number of changes is the offline version of the programme, which is used by our installer partners in their showrooms as a visual and pricing tool. Following feedback at last year’s FIT Show, our IT technicians have now added an ‘automatic update’ feature to

www.glassnews.co.uk | July 2018

the Doorbuilder programme, meaning installers don’t have to manually update it themselves or re-download the software; it’s now all done at the touch of a button. We are hoping for a seamless update with minimal need for IT support; however our team will of course be on hand to help with any queries. “With 80% of our orders coming through the offline programme, it is imperative that the system is easy to navigate and operate and the addition of optional upgrades such as; Karcher lever and Bar handle choices, Conexis Yale locks, Secured by Design upgrades for all options, updated backing glass options for complete privacy and an extended range of glass designs and bespoke glass options mean that placing orders is quicker and easier for installers and our order processing team. We can now

offer 100% matching door and sidelight glass on a number of designs on the system plus many more user-friendly updates.” The online version of Apeer’s Doorbuilder has also seen an exciting update this year, where users have the option to see how their chosen door would actually look in-situ, by uploading an

image of their home to the website. As Linda continues, the feature has so far been very well received and the Ballymena company has seen an increase of leads through the system: “We are receiving a lot of good leads each week from the online Doorbuilder, and we hit our biggest order week in March,

just one month after this new feature was added. This in turn has helped our customers see the potential of having a bespoke version of Doorbuilder for their own websites, enabling them to manage all leads it generates in addition to any we pass on from the main Apeer Doorbuilder site. So far we have 30% of our customers up and running with the bespoke version of the system and a further 30% set up and almost ready to launch. We continue to work with our installers on evolving the lead generation programme through Doorbuilder and other digital media to help push the Apeer brand awareness to homeowners and help them convert even more enquiries into sales.” To trial Apeer’s online Doorbuilder visit www.apeer.co.uk/door-builder. READER ENQUIRY NO: 0718/0139

BUILDING OUR SKILLS

The UK’s Leading Glass & Glazing Newspaper

BUILDING OUR SKILLS IN FENESTRATION Building our Skills in Fenestration launched in June 2018. Glass News interviewed Mick Clayton, CEO of GQA Qualifications the industry’s awarding body for Fenestration and Glazing qualifications. GQA is helping to spearhead the campaign, and Mick gives an insight to how the campaign will work and who can get involved.

Question: What is Building Our Skills in Fenestration and how did it come about? The campaign is aimed at school-leavers, parents, teachers and other interested parties mainly through online media, with the aim to show individuals how they can gain a career in the industry and identify which job opportunities they could follow. The campaign came about whilst brainstorming ideas with our marketing agency, Inside The Box Marketing. We have always campaigned to improve the quality of individuals in the industry through learning and qualifications; but, even more so lately, when we started to become concerned for the increasing shortage of newcomers and youngsters into the industry. Working with Inside The Box Marketing, GQA has establish an industry-wide initiative which could: attract new blood, hold no competitive bias for any one company, encourage relationship building

HASHTAG CAMPAIGN Social media – Twitter has been set up to help increase awareness of the campaign and push visitors towards the new website. The immediate use of a hashtag campaign, using images of supporters, current apprentices and training centres all carrying relevant sayings like #Buildingourskills, other video footage of interviews with business owners, directors and personalities from the industry and utilising images of companies from all corners of the sector be used.

THE FUTURE A three-year strategy is in place to support the campaign, with plans to develop and encourage more businesses to embrace the principles of Building Our Skills. Support from GQA Approved Training Centres will offer the latest information on recruiting, training, qualifications and funding available on the website and development of more practical training centres, in which individuals and companies can gain additional hands-on skills are currently being reviewed. Ambassadors and mentors are also being recruited to help spearhead and advise businesses and newcomers.

and engagement between the industry and education institutes. GQA will championing the campaign through its network of GQA approved training centres, who provides National support to youngsters and newcomers to achieve a variety of academic and professional qualifications.

Question: Can you tell our readers, why companies should get behind Building Our Skills in Fenestration campaign

Question: Who is getting involved and what commitment are they giving to support the campaign? The campaign currently has over 30 employer supporters; however, we are encouraging more businesses to get involved. Companies from any sector of the industry are welcome to join the campaign, promote and showcase Fenestration. Inclusion is free, but organisation will be asked to commit by pledging their support to promote the campaign: displaying its logo, supporting social media efforts, providing marketing collateral in line

with the needs of the campaign, enthusing their employees, suppliers and customers to support and become advocates of the campaign and more importantly provide genuine support to youngsters and newcomers entering the industry by giving them the tools to learn, train and become professional at their job.

Question: How will the campaign be promoted, funded and developed now and in the future? WEBSITE A website has been developed to promote the campaign and with the support of company supporters contributing marketing material, the site will give visitors the chance to view information on the Fenestration industry: its history and where it is today, potential qualifications and the skills people could gain, different career paths, job opportunities, apprenticeship schemes, training centres, case studies and other news stories.

There is no short-term fix in eliminating the skills shortage, but there could be a long-term plan to create a professional and knowledgeable sector by proving how rewarding it can be working in Fenestration. Let’s face it, most of us have made a great living out of working in the industry and many of us have a story to tell! Raising its profile, through a single, but united voice is a perfect way of creating awareness, and as the campaign gains momentum through individual businesses, colleagues, suppliers, customers, schools, teachers and parents – this voice will become louder and more noticeable, creating the awareness needed. www.buildingourskills.co.uk Contact Chris Globe on 07429 103925 or Steph Tague on 07789 344479, Inside The Box Marketing or Mick Clayton on 07961 046111.

READER ENQUIRY NO: 0718/0194

July 2018 | www.glassnews.co.uk

WARNING WARNING

TRADE NEWS

The UK’s Leading Glass & Glazing Newspaper

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www.glassnews.co.uk | July 2018

GLAZING SUMMIT

The UK’s Leading Glass & Glazing Newspaper

GLAZING SUMMIT ATTRACTS 400 INDUSTRY LEADERS

EDGETECH MD TALKS TECH, INNOVATION AND THE FUTURE OF FENESTRATION AT LANDMARK GLAZING SUMMIT

The inaugural Glazing Summit conference was held on 22nd May and was attended by 400 business leaders from across the glass and glazing industry.

Edgetech Managing Director Chris Alderson took to the stage to debate the future of fenestration at May’s Glazing Summit.

The conference had 9 sessions including key-note speakers and panel discussions featuring some of the industry’s most influential people. Discussions ranged from materials and products to technology and innovation, with the final discussion of the day focused on mergers and acquisitions - included panellists David Leng from Customade Group and Rob Crews from Momentum Corporate Finance sharing their views on private-equity backed businesses. Other speakers throughout the day included Andy Jones from Synseal, Paul Atkinson from Yale, Chris Alderson from Edgetech, Window Ware’s Samantha Nuckey and Russell Yates from AluK. The keynotes included Jade Greenhow from Insight Data who gave an expert overview of the industry and outlined further consolidation across all sectors. Jade also highlighting product trends and changes within the supply chain with the rise of trade-counters and local builders now capturing more market share from traditional double-glazing installers. One of the UK’s leading economist’s Dr Walter Boettcher from Colliers International gave a powerful presentation on the UK economy and construction sector after Brexit, with encouraging data showing an underlying strong economy.

The conference was organised by Insight Data and Purplex Marketing. CEO Andrew Scott commented: “This was breaking new ground, the industry has never had a major business conference but as the market matures and becomes more professional, a platform for CEO’s and business leaders to come together, learn and share information has become paramount.” “With several different sectors represented and a diverse range of companies of every shape and size it is impossible to provide content relevant to every delegate on every session, but our aim was that delegates would take away at least some valuable pearls of wisdom and connect with industry leaders and from the feedback this was definitely achieved.” The conference was a ‘who’s who’ with CEOs and stakeholders from the industry’s most influential companies attending, with combined UK annual sales of over £1 billion. A VIP Leaders Dinner followed in the evening, with after-dinner speaker and iconic businessman Gerald Ratner gaining a rapturous applause. “As the first conference of its kind, there was much to learn. We welcomed all the feedback which will help us shape the event if the industry feels it should be a regular fixture.” For more information please visit www.glazingsummit.co.uk. READER ENQUIRY NO: 0718/0141

Well-respected Chris, who worked as European Sales Director for one of the world’s biggest adhesive and sealant companies before joining Edgetech in 2016, discussed how innovation and technology is reshaping the sector as part of a panel of industry experts. “At Edgetech, we’ve always prided ourselves on focusing on more than just our own day-to-day objectives as a business,” Chris comments. “We’ve got a long track record of helping drive the industry forward, including with our Energy Efficiency in Focus and Triple Glazing Question events, and the Glazing Summit has given us a chance to do so again. “On stage, while acknowledging that innovation has and is continuing to transform the way we work, I also stressed that fenestration is lagging behind other industries in many ways. Other sectors invest a significant proportion of their annual sales revenue in research and development – in the pharmaceuticals industry, the figure is in double digits. In glass and glazing, by contrast, it’s estimated to be less than 1% and that’s undoubtedly held us back. “I also suggested a number of ways fenestration businesses can accelerate and incentivise innovation. At my previous employer, a percentage of our sales targets had to be fulfilled by selling new products, for example. At Edgetech, we’re focused on new product development, and we’re also

championing modern automated insulated glass manufacturing techniques. We’re seeing other countries already investing significantly in manufacturing automation and the UK needs to embrace these efficient manufacturing methods and technologies to be able to compete in the global marketplace and offset the widespread labour shortages. “Fenestration faces challenges in the years ahead, there’s no doubt – but seeing the industry come together to intelligently discuss them at events like this makes me optimistic about the future.” Held at the St John’s Exhibition Centre in Solihull on May 22nd, the Glazing Summit brought together 400 senior figures from across fenestration to discuss new product developments, emerging opportunities, and the future of the sector in the wake of Brexit. For more information on Edgetech’s range of spacers and to stay up-to-date with the latest developments from the company visit: www.edgetechig.co.uk. READER ENQUIRY NO: 0718/0142

IMPROVEASY SEES FANTASTIC RESPONSE TO FINANCE AT THE GLAZING SUMMIT 2018 Improveasy, the industry’s leading finance specialists are celebrating a resounding success at the Glazing Summit, with a fantastic response to their range of finance solutions. Sponsoring the high-profile event, the company saw strong footfall to their stand whilst Managing Director Austin Barcley received positive feedback championing finance in the Installer Challenges debate. The launch of Improveasy’s new range of Business Finance Solutions attracted much interest from attendees, leading to a number of

personal appointments and consultations being booked across the country. “We had a brilliant time at the Glazing Summit speaking with fabricators, manufacturers and business owners about the opportunities available through finance,” comments Austin. “Asset Finance, Hire Purchase, Refinancing, Finance Leasing and NewStart Company Loans are just some of the products now available, all designed to encourage and enable business growth and development at every level.

“The Glazing Summit also provided the perfect platform to dispel the myths around finance and really explain the benefits. For installers, they can level the playing field with the national brands by offering a full range of flexible finance options including 0% APR. “For fabricators, they can deliver a full range of bespoke finance packages to their networks, strengthening their proposition. What’s more, with our new business finance solutions they can now fund investments such as new machinery,

equipment and vehicles with ease. “Above all, by using Improveasy, businesses do not need to enter the lengthy and pricey process of becoming FCA approved. Instead when you appoint Improveasy you become an Appointed Representative (AR). It’s a real game-changer and we’re delighted with the overwhelming response we received.” Alongside their range of finance solutions, Improveasy also offers sales training seminars and ongoing support.

Austin Barcley, MD of Improveasy at the Glazing Summit

Most clients can be up and running in 14 days, offering finance either under the Improveasy banner or using their own company’s branding.

For more information about Improveasy visit www.improveasy.com or call 0800 024 8505. READER ENQUIRY NO: 0718/0143

July 2018 | www.glassnews.co.uk

GLAZING SUMMIT

The UK’s Leading Glass & Glazing Newspaper

WEST PORT WOWS CROWDS AT FIRST EVER GLAZING SUMMIT

HITECH’S INTEGRATED BLINDS BLAZE A TRAIL AT INAUGURAL GLAZING SUMMIT

Cumbria’s West Port windows flew the flag for timber at May’s Glazing Summit.

Fast-growing HiTECH Blinds Ltd was among a select group of elite UK fenestration businesses to sponsor the inaugural Glazing Summit.

The fast-growing fabricator was the only timber company sponsoring the landmark event, and Managing Director Sean Parnaby took to the stage to debate the future of fenestration materials. “The Summit was a fantastic platform to tackle some of the biggest misconceptions about timber in glass and glazing,” comments Sean. “During the debate, I was particularly keen to demolish the idea that uPVC and aluminium have rapidly advanced in recent decades, while timber has somehow stood still. This is rubbish. The sort of modern engineered timber used by leading fabricators like West Port bears virtually no resemblance to the wood used in millions of twentieth-century windows.

“All a modern engineered timber window needs is a light sanding and re-coating once every ten years to keep it in top condition. What’s more, it’ll last you at least sixty years. Coupled with the sort of state-of-the-art manufacturing and colouring facilities we have at West Port, timber becomes the strongest, greenest, most versatile and most aesthetically pleasing window material on the market. “In short, modern wood windows offer an amazing opportunity for installers to appeal to aspirational end users, improve their margins and grow their businesses.” As a Glazing Summit sponsor, West Port also had a stand at the event, which drew significant interest from attendees. “We were delighted with the response we got on the stand,” Sean continues. “We walked away with twelve very promising new leads, and two potential customers have since arranged to visit our factory. All in all, we thoroughly enjoyed our time at the Glazing Summit, and we hope it’s not the last.” For more information call West Port Windows & Doors on 01900 814225 or visit www.west-port.co.uk. READER ENQUIRY NO: 0718/0144

Founded just over a year ago, soaring monthly demand for quality integrated blind products has seen Peterboroughbased HiTECH quickly become one of the leaders in its field. At the Glazing Summit, which brought together leaders from across the sector to discuss the biggest issues affecting fenestration,

“At HiTECH, we’re obviously committed to driving up not only our standards, and our whole sector’s standards.”

class integrated blinds – as well as hear their feedback on any areas we can improve - while taking part in debates that will shape the future direction of our industry.” HiTECH was able to showcase its groundbreaking integral blinds to the industry’s best and brightest. “At HiTECH, we’re obviously committed to driving up not only our standards, and our whole sector’s standards,” comments Sales Director Ian Woolley. “But we’re also hugely passionate about the state of the industry as a whole.” “In that sense, the Glazing Summit was a win-win for us – we were able to build the HiTECH brand, and impress some of the industry’s most influential figures with our best-in-

Magnet-operated for easy operation, and offering BS EN 1279-accreditation robustness and weatherresistance, HiTECH blinds have been successfully cycle-tested to 10,000 cycles. They come backedup with a no-nonsense 10year guarantee – twice that offered by any of the firm’s competitors. Its range is available in 9 standard colours and one extra colour, a grey on white option, and multiple frame and slat combinations are achievable. For more information visit www.hitechblinds.co.uk or call 0330 6780 280. READER ENQUIRY NO: 0718/0145

DAVID LENG JOINS EXPERT PANEL AT GLAZING SUMMIT David Leng, group chief executive at Customade Group, has urged any owners considering selling their firms to think ahead and look at how they can add value to their businesses before they begin the sales process. David, who joined a panel of experts on mergers and acquisitions at the recent Glazing Summit conference, also called for them to be ‘straightforward’ with their figures to aid the process of selling their business. Sharing his experiences of buying and selling almost 20 companies in the fenestration industry, David said: “Investors need good reasons to buy a company, so the first step for any vendor is to spend time examining their own business model before they even put their firm up for sale. At this stage, they should ensure that they have the right products and management team in place to add maximum value to their organisation and make it more attractive to buyers. Essentially, vendors need to ask ‘why would someone want to buy my business and what is the risk to the business when the vendor steps away’? “In a flat market, you must be very clear where the value lies in your business. The most effective ways for the purchaser to add value after the sale are either by scaling-up the size of the organisation or by introducing more products or customers.

www.glassnews.co.uk | July 2018

advice to potential vendors on how to raise their profile in advance of a sale and how to secure the right buyer. David added: “Selling a business is a huge financial transaction and owners must appreciate that buyers will want to see the long-term potential of that business. For instance, you cannot underestimate the value of your brand and the power of your reputation. Firms should consider their corporate image and spend time engaging with prospects through channels like PR, networking and social media. Businesses that demonstrate they can fall into one of these categories are safer and more lucrative prospects for potential purchasers on the acquisition trail. “Just as importantly, vendors need to get their numbers right. No investor wants surprises, so companies must be straightforward with their figures. Around three quarters of deals fail and, in many cases, it’s down to lack of transparency and poor financial forecasting. Remember, companies are not just buying your organisation’s history, they’re also buying its future, so they need to know what to expect.” In light of the industry experiencing a 30% drop in fabricators whilst the number of installers rises, David and the rest of the Glazing Summit panel also offered practical

“And, finally, you need to get the right funding for your deal, whether it’s finance or private equity. You shouldn’t immediately rule out overseas investors either as they often give a higher valuation on larger scale businesses. The key is to find the right buyer who understands your business and is prepared to offer you the best price for it.”

Customade Group was also a sponsor of the Glazing Summit – a pioneering event, which aimed to tackle the key issues affecting fabricators, installers and glass companies in the window, door and conservatory industry. The conference attracted 400 entrepreneurs, executives and business leaders from across the industry. Andrew Scott, CEO of Purplex Marketing and Insight Data, who organised the event, added: “The aim of the Glazing Summit was to finally provide a platform for the industry’s most influential business leaders to come together to meet, learn and share ideas and information that will allow them to confidently plan for the future. Judging by the feedback we received it seemed this was definitely accomplished. “The support of the Customade Group as a sponsor and David Leng as a speaker showed the relevance and importance of such a major industry conference. David’s insight in the acquisitions debate was invaluable and helped to create one of the day’s most powerful discussions.” To find out more about Customade Group and its range of products, call 01453 826884 or visit www.customade.co.uk. READER ENQUIRY NO: 0718/0146

WOMEN IN INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

WONDER WOMEN: FEMALE HARDWARE EXPERTS LEAD THE WAY AT THIS YEAR’S INSTITUTE AWARDS For the first time in the Institute of Architectural Ironmongers’ (IAI) history, all of the winners at the IAI Awards are female architectural ironmongers. The best industry professionals and most promising newcomers within the international door hardware industry were recognised at an IAI awards ceremony on 28 April. The IAI Fellowship Award is always given to an individual who has shown a longstanding and ongoing commitment to the IAI over at least 10 years, and who is still actively involved within the industry and Institute. This year’s winner was Teresa McQuay, managing director at JEB Supplies. Teresa was presented with the Fellowship Award for her commitment to staff training and development through the Guild of Architectural Ironmongers’ (GAI) education programme. After completing the GAI Diploma herself and becoming a Registered Architectural Ironmonger (RegAI) in 2005, reaching the highest level of professionalism in the door hardware industry, Teresa continued to work closely with the GAI to encourage others to gain the globally recognised qualification. Every member of customer facing staff at Teresa’s company now holds the GAI Diploma.

“After completing the GAI Diploma herself and becoming a Registered Architectural Ironmonger (RegAI) in 2005, reaching the highest level of professionalism in the door hardware industry, Teresa continued to work closely with the GAI to encourage others to gain the globally recognised qualification. Every member of customer facing staff at Teresa’s company now holds the GAI Diploma.”

IAI - (left to right) Teresa McQuay, Samantha Thatcher, Amanda Haley and Maria Powell accepting on behalf of Sarah Lewis

The Paul Lewis Award for Customer Service is given to an individual, group or company that has made an outstanding commitment to customer services throughout the year. The award is sponsored by Royde & Tucker, and this year went to Sarah Lewis, specification manager at Lorient. Sarah was chosen as the winner because of her commitment to educating customers about the importance of fire door hardware. Part of this involves visiting architects, specifiers and builders’ merchants across the country delivering CPD presentations. The GAI Award for Services to the Institute is always awarded to a current IAI member who has made a recent and visible contribution at branch level. This year’s winner was Amanda Haley, technical and marketing director at Ian Firth Hardware. Amanda has been involved with both the Institute and the Guild since 2001.

When she completed her GAI Diploma she became a member of the north west IAI branch and has been delivering CPD presentations to its members for over 10 years. Amanda is now chair of the branch. The Promising Ironmonger of the Year award went to Samantha Thatcher, office and marketing manager at SDS London. This award is given to the brightest ironmongers in the early stages of their careers. They could be involved in scheduling, estimating, sales or a combination of them all, and the award also recognises they have the charisma and personality to inspire others. Samantha joined SDS London in 2011 with no knowledge of ironmongery. She has gone on to demonstrate her commitment to learning by recently completing the GAI Diploma and regularly attending IAI branch meetings. Samantha is now the customer

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service office manager in charge of a team of six, while also maintaining the social media and email marketing of the company. Jo Milne-Rowe, the newly appointed chair of the IAI, said: “Year upon year we see the remarkable levels of commitment shown by the Institute members. It is a joy to celebrate the outstanding individuals that we have in our industry and use them to give the next generation of ironmongers something to aspire to.” The IAI Awards were given at a dinner following the Institute’s AGM, an event that also included CPD opportunities for Institute members and an Ironmongers’ Village area with new door hardware products on display.

READER ENQUIRY NO: 0718/0147

Visit: www.oaklandglass.co.uk July 2018 | www.glassnews.co.uk

WOMEN IN INDUSTRY

The UK’s Leading Glass & Glazing Newspaper

Oakland Glass

Quality at the heart of our glass

Proud Sponsors of Women In Industry

AT WORK, REST AND PLAY

This series in Glass News highlights the hopes and aspirations of women in the windows, doors, glass, roofs and hardware industry and will hopefully inspire more to make this their career.

THIS MONTH: Tina Moorhouse Managing Director, Oakland Glass

AT WORK... How did you get into this industry? By default actually! Oaklands was run by my late husband and my business partner Richard Oakes. Richard helped me to keep the shares in Oakland Glass and 18 years later I am still here.

What was your first job after school or college? I worked in the service department at the Vauxhall Bedford Garage when I was 17, with a boss who used to tell me “if I was blonde I’d be lethal”! I don’t think he would get away with saying that these days! Nothing has changed though really (apart from the colour of my hair)!

AT PLAY...

Do you believe your speciality (finance, sales, management, marketing etc.) is transferable to any industry?

All work and no play makes Jill a dull girl! True or False and why?

Yes I do. I am a real people person and believe that as long as I am confident in my knowledge for any discussions taking place, and in the products I’m selling; then these skills can be transferred to any company.

I think this is very true. We all need a good balance in life, as doing the same thing over and over becomes boring and stale and what’s the point of working all hours if you can’t have fun?

Have you a career path mapped out or is it more about opportunism? I never had a career plan mapped out as I loved being a Mum and a Wife. I never thought I would do what I have been doing for the last 18 years or had the opportunity to be involved in a business that I not only love but enjoy and am very proud of.

Can you give a brief resume of jobs up to your current position?

Looking ahead, where would you like to be in a) 5 years’ time and b) 10 years’ time?

From the service department I ran the administration side at the Vauxhall Bedford Garage until I was 21. At 21 I went to work for Wincanton Truck Rental starting in the admin department and eventually went on to running the depot for 4 years until my first child Victoria was born. I didn’t work again until starting work at Oakland Glass 14 years later.

In 5 to 10 years’ time I would like to be spending more time with my husband, children, grandchildren and dogs with the knowledge that Oakland Glass is a highly successful IGU Manufacturer going into its 37th or 42nd Year.

Do you achieve the work/life balance you would like to?

AT REST... Away from work, what is your focus? Away from work I am a home bird. I love my home, I enjoy lots of things, cooking, gardening, decorating, renovating but mostly socialising and catching up with my husband, children, grandchildren and my wonderful friends.

What activities help you switch off? I love to exercise. It has always been an enormous part of my life and I find I don’t function properly if I don’t train. I have a personal trainer who I see twice a week and I try to do at least an hours exercise each day. I learnt to canoe and ride a bike for the first time in 50 years + last year and completed the GM Fundraising Paddle 2 Peddle event that raised over £108k. Of course like most people I enjoy the odd tipple on a weekend.

Oakland Glass – Quality at the heart of our glass Proud Sponsors of Women In Industry www.glassnews.co.uk | July 2018

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I do now! Our excellent Management Team at Oakland Glass look after the business with the same care and diligence, as I do, which enables me to enjoy my work and social activities.

With money and leisure time no object, what would you really like to do for yourself or your family? Wow! What a fantastic question. I would buy a motor home and tour the whole of France and Italy as I love going to both places. I would love to buy my children each a house and I would finish refurbing my home. Finally I would buy an island next to Richard Bransons!

Tina Moorhouse, pictured second from the left, having just completed the Doggy Paddle - an 18 mile canoeing event. All part of the P2P training!

Visit: www.oaklandglass.co.uk 81

CAREERS

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Helping you find & place positions.

Stroma Certification & Training Courses See more positions online at: www.glassnews.co.uk

NEW APPOINTMENTS

APPRENTICESHIP

APPRENTICESHIP SUCCESS AT CONSERVATORY OUTLET

Conservatory Outlet Group has appointed industryrenowned sales expert Paul Clifton as Sales Director at its North-East flagship retailer, Pennine Home Improvements.

Yorkshire based fabricator Conservatory Outlet Ltd has appointed yet another ambitious apprentice in a full time permanent role.

Having spent his 30-year career firmly in the home improvement industry, Paul Clifton brings to the Group an unrivalled skill set and vast experience of retail sales. Over the past 15 years, Paul has worked as a business development consultant for a wide variety of retailers to help them improve and expand their sales performance, and is regularly invited to speak at industry events, trade shows and forums. No stranger to Conservatory Outlet, Paul has also spent the last five years working with the national dealership network in a consultancy capacity, supporting the implementation of robust sales strategies across its 23 retailers. Greg Kane, CEO of Conservatory Outlet Group, explains: “Derek has done a brilliant job at Pennine and whilst we thank him for his work, and wish him well on his retirement, we couldn’t be happier to be bringing Paul Clifton in to the group. His reputation for retail sales development within our sector is unparalleled – this is a real coup for Conservatory Outlet!”

James Owen, who began his placement at Conservatory Outlet in February 2017, whilst studying an apprenticeship in Level 2 Diploma in IT User Skills (ITQ) has now accepted the role of Quality Assistant within the businesses Quality department. Running several valued apprenticeship schemes for local young people, Conservatory Outlet has worked alongside Wakefield College, local job centres and Wakefield Council to support local students and job seekers by providing work trial and apprentice roles within Fabricating. Whilst completing various modules within his studies, including IT Security for Users, Improving Productivity Using IT, Database Software, Understanding the Potential of IT, Developing Personal and Team Effectiveness using IT, James has played a major part in recent efforts at Conservatory Outlet to implement the British Standard EN ISO 9001 2015, (superseding BS EN ISO 9001:2008) across the business. The adoption of which has seen the integration of a new quality management system to help streamline the business and provide exceptional quality on every product that leaves the factory. A recent Audit saw the

“His appointment is not only great news for Pennine and the Group, but also the wider Conservatory Outlet Network. “

READER ENQUIRY NO: 0718/0191

Proud Sponsors of CAREERS

CONSERVATORY OUTLET GROUP WELCOMES NEW RETAIL SALES DIRECTOR

The announcement coincides with the departure of Derek McLaren, as he begins his retirement following ten very successful years.

0718/0148

Committed to Competence

company achieve a 100% pass rate for the transition to the BSI 2015 standard. James began the scheme in the hope to secure full time employment and experience in Data Visualisation and Communication, with the ambition to progress to reach an ultimate career goal of becoming a Data Scientist, where he will be able to design and maintain software that others can use to capture and display data accurately across large organisations. James commented: “Conservatory Outlet had on offer the best opportunities in order to build my career experiences. When I was first interviewed I was informed that I would be handling the company’s internal and external COPQ and complying that data into an informative spreadsheet to help improve the company’s departments, these were the key skills I was looking for development in.” “The apprenticeship scheme has allowed me to work full time whilst gaining a wellrecognised qualification. I’d like to say a special thanks to John Olkiewicz for not only being a brilliant boss but a wonderful teacher, giving me my ﬁrst high valued life opportunities within this trade, and I am looking forward to seeing what the future brings working at Conservatory Outlet.” Conservatory Outlet Managing Director, Michael Giscombe added “We’re delighted to have James now with us in a full time, permanent capacity. The work he has done to help Conservatory Outlet improve our internal systems and secure 100% compliance within BSI 2015 Standard has been invaluable. James’s work really sums up why apprenticeship schemes are such valued initiatives at Conservatory Outlet.” “I’d like to say a huge thank you to James for his hard work and dedication up to this point, I wish him every success in his new role and future career.”

James Owen – Quality Assistant

READER ENQUIRY NO: 0718/0149

July 2018 | www.glassnews.co.uk

CAREERS

The UK’s Leading Glass & Glazing Newspaper

NEW APPOINTMENTS

REHAU WELCOMES

NEW HEAD OF MARKETING

NEW APPOINTMENTS CALDWELL LOOKS NORTH WITH

KEY NEW APPOINTMENT

A major new appointment is helping hardware experts Caldwell gear up for growth across the North of England. Experienced salesman Dave Brackpool is spearheading the firm’s effort in the area as Regional Executive. He joins the firm from a respected UK hardware specialist.

EX RAF WING COMMANDER TO TAKE THE REINS AT SOLARFRAME LIMITED Yorkshire’s premium processor, distributor and installer of PVCu windows, doors, conservatories and solid roofs, SolarFrame Limited has welcomed Matt Grafton to the business as its new Managing Director to succeed Steve Taylor who will step into the new role of Commercial Director whilst taking steps to retire. New to the glass and glazing industry, Matt has built up his extensive managerial experience as a Wing Commander in the Royal Air Force. Over the course of his 20year RAF career, Matt has accumulated over 130 operational missions, been awarded a Queens Commendation for Valuable Service (QCVS) and Commanded the Royal Air Force Operational Training Simulation Facility. Along with a Cranfield MBA, Matt has more than sufficient experience to manage the SolarFrame Ltd manufacturing plant. Steve Taylor, Commercial Director of SolarFrame, said: “We are delighted to welcome Matt to the company. Matt’s cohesive and regimented managerial experience and skillset will allow us to capitalize on the strength of the SolarFrame brand as we continue to innovate and grow.” SolarFrame is Yorkshire’s exclusive manufacturer of the Supalite Solid Tiled Roof System and makes over 30 solid roofs a week, alongside a vast range of windows, conservatories and doors. Matt said: “It is an exciting time for SolarFrame Ltd as company growth is at an all-time high. I am really pleased to be a part of the SolarFrame team and I hope to make a significant impact in shaping the future of our business.” For further information about SolarFrame, please visit www.solarframe.co.uk. READER ENQUIRY NO: 0718/0150

www.glassnews.co.uk | July 2018

“The North is still one of the country’s most major manufacturing hubs, and a hugely important region for Caldwell,” comments Sales Director Tim Ferkin.

Global polymer solutions provider REHAU has welcomed a new head of marketing to its team at its Ross-on-Wye headquarters. With a wealth of experience Stephen Beresford joined the team at REHAU in January to lead the marketing team and support the global delivery of integrated communications campaign. As part of his new role Stephen will head up the marketing team at REHAU, covering the Building Solutions, Windows and Furniture Solutions divisions for UK and South Africa. As a member of the global communications team, he will also support initiatives and colleagues in other countries. He joins REHAU with a great deal of marketing and managerial experience. Stephen’s previous roles include Head of Marketing and Corporate Affairs for Central England Co-operative and Senior Manager for European Marketing at electronics giant Toshiba. These roles not only enabled Stephen to lead teams and individuals to success, but also understand the customer journey and the sales process, which are invaluable to this new position. Stephen Beresford, Head of Marketing Communications at REHAU, said: “I was delighted to become part of the team at REHAU. There is much coming in the way of innovation within both the product sphere and in terms of customer solutions, so being involved at this time is very exciting. “We are currently in a real period of change, our customers and their consumers have ever changing needs and as a business we are striving to develop innovative solutions to these changes. It is our job to communicate just how forward thinking REHAU is and how we are meeting their needs, with the best solution for them. We have a fantastic team at REHAU and my role is to lead the team and create a strategy to deliver on this. “From a worldwide perspective we will be working closely with our international colleagues to ensure we deliver our global communications campaigns consistently.” For more information about REHAU visit www.rehau.uk. READER ENQUIRY NO: 0718/0151

“Having someone with Dave’s drive and experience leading the charge for us in the region will be a massive asset as we seek to win more business and continue to grow the Caldwell brand.” Dave comments: “I’m delighted to be joining one of the world’s most respected window component suppliers. Caldwell’s product offering stands out as one of the most comprehensive and innovative in the industry, and I’m looking forward to introducing it to dozens more fabricators throughout the North of England.” Alongside the balances and friction stays that have made the Caldwell name, Dave will also be responsible for selling the firm’s new range of Sinidex window locks.

Dave Brackpool, Regional Executive

The cutting-edge Sinidex Security Lock incorporates floating mushroom technology by the firm’s well-regarded subsidiary Cotswold, allowing it to offer robust security performance and excellent tolerance, even with sash drops of up to 6.5mm. The Sinidex Security Lock will eventually form part of a full casement window set, along with hinges, stays and handles, allowing customers to quickly and easily manufacture high-performance products. “The Sinidex lock has been designed to offer the highest levels of safety possible, with industry-leading tolerance levels and excellent security,” Dave comments. “Its sleek and practical design also makes it suitable for use in casements of almost every shape and style. We expect it to become extremely popular with our customers.” For more information please call 024 7643 7900 or visit www.caldwell.co.uk. READER ENQUIRY NO: 0718/0152

NEW APPOINTMENTS

STEPHEN HILLIER HITS THE HI-LIFE AT FASTGROWING HITECH BLINDS IN PETERBOROUGH A crucial new appointment is set to help streamline operations and accelerate growth at fast-moving HiTECH Blinds Ltd. Stephen Hillier joins the Peterboroughbased integral blinds manufacturer as Customer Service & Office Manager, tasked with optimising processes behind the scenes, and supporting the company’s growing list of clients. Previously employed in a number of roles at one of the UK’s biggest and most respected glass processing businesses, Stephen brings a decade of valuable glass sector experience to the HiTECH team. “We’re delighted to be welcoming a knowledgeable glass industry person like Stephen to our team” comments HiTECH Blinds Ltd Sales Director Ian Woolley. “His vast glass and customer service knowledge will be an invaluable asset in the months and years ahead, as we seek to firmly establish HiTECH Blinds as Britain’s brightest, most forward-thinking integrated blind & roof light supplier.”

Stephen Hillier comments: “In the last year, I’ve seen the growth and heard the buzz about HiTECH Blinds. When the opportunity presented itself, I met with Nigel and Ian, heard how they wanted to grow, and instantly knew I wanted to be part of the team. It’s an amazing achievement to have gone from a standing start to being an innovative, market-leading manufacturer in the space of just twelve months. “All the Directors of the business are committed to growth, and they’ve allowed me to make a number of changes. We’ve employed new staff, ensuring the office is in a position to deal with the planned growth, and we’ve invested in market-leading glass optimising software from Malcolm Searle at Clear Thinking. It won’t be long before HiTECH is hitting a new hi!” For more information visit www.hitechblinds.co.uk or call 0330 6780 280 READER ENQUIRY NO: 0718/0193

CHARITY NEWS

The UK’s Leading Glass & Glazing Newspaper

BRISANT SECURE CONFIRMS HEADLINE SPONSORSHIP OF ‘FROM RUSSIA WITH HOPE’ GM Fundraising is delighted to announce that the headline sponsor of ‘From Russia With Hope’ - our next epic cycling challenge that will take place in June 2019 – will be Brisant Secure. “As one of our industry’s most high-profile brands, we are absolutely thrilled that Brisant Secure has agreed to be the headline sponsor of ‘From Russia With Hope’,” says Gary Morton, founder of GM Fundraising. “Brisant Secure takes security to a new level with its full range of top performance, premium quality security hardware, including the innovative Ultion lock and Lock Lock handle solutions. Being associated with and supported by such a fabulous brand is key to the success of all our fundraising events, but in particular the cycling challenges. There is a lot of work and cost involved in organising these events and I know that Nick, Steve and the team will be a great help in us reaching our goals for the event. The team always

covers their personal costs but having the commitment of Brisant as headline sponsor means that every penny raised in support of this challenge will go directly to the children and families at Hope House Children’s Hospices, our nominated charity.” Nick Dutton, CEO of Brisant Secure explains why the company has committed to supporting From Russia With Hope: “We are proud to support GM Fundraising on their ‘From Russia With Hope’ cycling challenge, which promises to be one of their toughest ever events. GM Fundraising continues to be the industry’s charity of choice and has done an incredible job over the years to support those less who are much less fortunate than ourselves at Hope House Children’s Hospices. We’re looking forward to promoting this event together and helping the team achieve their fundraising targets.” Gary concludes: “Brisant Secure has already shown incredible support to GM Fundraising this year by

EMPLAS TEAM GEARS-UP FOR GRUELLING GURKHA CHARITY FUNDRAISER It started out in 1981 as a military training exercise used to toughen up the Queen’s Gurkha Signals. Now more than three decades on, a team from Emplas will be among the hundreds of competitors being put through their paces in the gruelling Trailwalker challenge. donating £5,000 to mark the success of their 5,000hour salt water testing on Lock Lock, and we çare delighted that they are supporting the ride. From Russia With Hope will be the 7th major GM Fundraising Cycling Challenge. The challenge is to cycle from Russia back to Hope House in Oswestry, covering ten countries, a day of cycling in the arctic circle, with many additional challenges along the way,. The full details and team will be announced at the ride launch in September of this year.” For more information on Brisant Secure visit: http:// www.brisant-secure.com/ For more information on GM Fundraising visit: http://www.gmfundraising. co.uk/

READER ENQUIRY NO: 0718/0153

Held from the 13th-15th July, the charity fundraiser, is based around a challenging 100km course across the South Downs, which must be completed by a team of four, plus a support crew of two, within 30 hours or less. Making up the Emplas Team are Managing Director, Ryan Johnson; National Sales Manager, Jody Vincent; Damian Morphett, Senior Estimator; and Damian Smith, Surveyor, T&K Home Improvements. Their two man support crew is made up by Kush Patel, Deputy Managing Director and Sales Director John Leary.

checkpoints across the South Downs from Portsmouth before ending in Brighton. The course record was set in 2004 by the Queen’s Own Gurkha Logistics Regiment which completed the 100km distance in 9 hours 50 minutes. This compares to a course average of 27 hours. To qualify for entry the Emplas team needs to raise more than £1,000. However, it’s MD Ryan Johnson set a far more ambitious target.

“It’s a fairly demanding course. Anyone who knows the South Downs will recognise straight away that it’s not just the distance that makes it such a challenge but the changes in altitude you encounter along the way”, explained Damian Smith.

He said: “The window and door industry has an outstanding record of charitable giving and we would ask our colleagues in the industry to dig deep into their pockets again in support for what is a very worthy and important work.

“The challenge and any bumps, sprains and scrapes along the way are, however, worth it because all monies raised go to Oxfam and will support its continuing work to tackle extreme poverty and famine around the world.

“Our official qualification target is £1,000 but I’m certain that we can go far beyond this and we’ve set ourselves our own target of raising a minimum of £3,000. I’d personally like to thank everyone now in advance for their support.”

“We’re appealing to the whole industry to get behind us to support this vital work.”

To make a donation please visit https:// www.justgiving.com/companyteams/ emplas-tandk

The first Trailwalker event was held in the UK in 1998. The course passes through nine

READER ENQUIRY NO: 0718/0154

MORLEY SPONSORS SEVENTH ANNUAL CHARITY EVENT Morley Glass & Glazing has sponsored the 7th Annual North Leeds Charity Beer Festival, which this year raised more than £7,000 to fund worthwhile projects in Leeds, as well as nationally and even worldwide. Organised by the Rotary Club of Roundhay, this year’s annual community charity fundraising festival debuted a gin bar alongside the 35 real ales from seven breweries and seven ciders. As always, the

fine selection of real ale, cider and gin was complemented by pork pies and vegetable samosas, as well as a fantastic programme of local bands. The Lord Mayor of Leeds Cllr Jane Dowson, who stopped by to visit the event on Saturday 7th April, praised the work the festival has funded in the local community. She said: “One of the most inspiring things I heard was the funding of a pupil from a deprived area attending Roundhay School who was sent on a one week Youth Sailing programme; her aim in life was to become a doctor, and she has now been offered a place at Imperial College London because the university was impressed by her get up and go attitude”.

Since it began in 2012, the North Leeds Charity Beer Festival has raised over £30k for charities. As headline sponsor, Morley Glass & Glazing enjoys the chance to share in and engage with a great community event whilst helping good causes at the same time. Ian Short, Managing Director of Morley Glass says: “We are delighted to have been able to sponsor the 7th Annual North Leeds Charity Beer Festival. “This is exactly the type of initiative we like to be involved with as it perfectly reflects our ethos of giving back to local communities.” For more information, visit www.morleyglass.co.uk.

The Lord Mayor of Leeds Cllr Jane Dowson with Morley managing director Ian Short at the 7th Annual North Leeds Charity Beer Festival READER ENQUIRY NO: 0718/0155

July 2018 | www.glassnews.co.uk

CHARITY NEWS

COLD CALLING

DANNY WILLIAMS

‘COLD CALLING’

(L-R) Roxanne Youman from North Leeds Dance Academy, Kathy and Ian Short, Mill Field headmistress Jo Heggie and Ian’s dance partner Olivia Choi

MORLEY GLASS HELPS GET SCHOOL ON THE ROAD Morley Glass & Glazing managing director Ian Short has helped provide Mill Field Primary School in Leeds with a new set of wheels after he raised more than £10k for children’s charity Variety. Last year, Ian trained for three months alongside professional dance partner Olivia Choi from the North Leeds Dance Academy before competing against 9 other amateur dancers in Variety’s Strictly Ballroom competition. Ian and Olivia wowed the star-studded judging panel with their samba and were crowned the winners on the evening. Best of all, the charity event raised a total of £39,500, enough to fund Mill Field’s new Sunshine Coach. Presenting the coach at the school last week, Ian said: “The last year been a fantastic journey for me, from quitting smoking and getting fit to learning to dance and losing over six stone in weight so far. To be able to present the new coach to teachers and students at Mill Field Primary School was a wonderful conclusion to the story.” Mill Field Primary School in Leeds is a large, multi-cultural primary school that offers facilities that are used to enhance learning experiences for all its students. Serving a diverse community in an area of significant social disadvantage, the school employs a play therapist to help support its students, is a member of a food waste programme and provides a breakfast club for over 80 students. The Sunshine Variety Coach will allow the school to plan activities without worrying about the cost and timing of public transport. The students, including two wheelchair users, will benefit from greater access to their communities and the opportunity to engage in extra-curricular activities. Every year, Variety provides coaches, wheelchairs and grants for specialist equipment to children and school across the UK. The charity also helps fund days out for disadvantaged children via its Great Days Out Programme. READER ENQUIRY NO: 0718/0156

www.glassnews.co.uk | July 2018

Each month our special correspondent Danny Williams* replies to a reader’s letter...

“Like many others I am pretty fed up with all the talk about Brexit but as it is now just a few months away I am wondering what I should do, if anything, about preparing for 29th March and beyond?” DR, Gosforth, Hampshire It has actually been a while since I covered this ungodly subject and I thank you for the opportunity to review the situation. And actually, nothing whatsoever has changed in more than two years now that we have been living in the shadow of Brexit: There have been no meaningful agreements with the EU; and Government ranks continue to be split. Think about it: not one single key issue has been resolved. To put my cards on the table I voted to leave despite the fact that I trade in Europe, with decent sales in France and a few bits here and there in other EU member states. I also have some nice customer accounts in Japan and a few other non-EU countries. I believe that whilst the EU, like so many other admirable theories, such as communism for example, is a wonderful concept in reality It was doomed to failure from the outset, simply because of human nature. Greed and power would always corrupt the noble aims of the founding fathers of the Union and the fact is we are left with this corrupt, greedy, inefficient mess that I firmly believe the people of at least half of the other member countries would vote to leave if they were given the opportunity. Wherever we do business we simply get on with supplying our customers, learning and

“Being members of the EU, in my humble opinion, narrows our thinking as a nation; why strike out further when it’s so much easier to drive through Europe?” adapting to the local import requirements, transportation and customs regulations and customers’ tastes and needs, just as businesses did all those years ago before the EU. At Pioneer Trading we have always sought opportunities wherever we thought they existed. Being members of the EU, in my humble opinion, narrows our thinking as a nation; why strike out further when it’s so much easier to drive through Europe? We have been brainwashed into believing that only pain exists beyond European borders. Leaving the EU is not the issue and will not be when the day finally comes: what really concerns me is the ineptitude with which our politicians are handling the ‘negotiations’ and the whole process of leaving. Quite simply, we will not be ready. However, what I do have complete faith in is our ability as human beings to adapt and make the best of circumstances, pretty much for the same set of instincts that make a project like the EU doomed to failure from the start, though without the avarice. Our desire to succeed, to make money, to compete, to grow our businesses and to secure our companies for ourselves and others, to make the most of whatever opportunities we generate and which may come our way, will allow us to succeed whatever the imbeciles running the country do. In the meantime, however, the key to yours and my survival and prosperity as members of the home improvement industry is

confidence. Whenever we have uncertainty (and heaven knows, it has felt that way for years now) then Mr and Mrs Jonesat-Home wobble when it comes to taking their cash out from under the mattress and splashing it about. It doesn’t matter that they might be comfortably off, with a solid job or business and with things going well, it makes people think twice, if only for a few weeks. And that is the biggest threat that Brexit poses for us. So, what can you do about it? The answer to that is do what you should be doing as a matter of course anyway: we have never been as well off as an industry as we are presently with a constant flow of new products, innovations, options including colour, ever more secure hardware, tremendous developments in PVC-U window styles such as flush casements and a tsunami of brand new aluminium window and door systems. And even timber windows are threatening to creep back into the market. How about that….real wood you can depend on without having to stick tape on to imitate it! Let’s tag that as ‘ironic innovation’ shall we? You also need great customer service too; I have looked at your own website and to be honest, it could do with a bit of an update. But don’t worry about getting that done yourself because at least one of the brands that you carry offers a service for its installer customers to help with web design and a stack of other marketing support products and services. As an installer, these days you are in the driving seat so make the most of what is on offer. Do all of this and everything that made you successful in the first place, and you will be ready for anything, despite the worst efforts of the politicians.

*Danny Williams is managing director of Chelmsford based Pioneer Trading and has been involved with all aspects of the windows and doors industry for 30 years. His activities include manufacturing, retailing and commercial contracting.

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Untitled-9 1

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• 25 Years Anti-corrosion Warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 Years Door Warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

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hinges and Kenrick door cylinders.

• 10 Years Casement Warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

Order Number

Confirmation:

Number: This forms the

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not completing

(found on the

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label on the frame)

fail to validate

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within registered online

02/2016/0001

18/02/2016

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INSTALLATION COMPLETION

As a ground-breaking industry first, Pearl Window Systems are pleased to announce the launch of an online warranty registration scheme direct to the manufacturers, for the following products:

• 25 years anti-corrosion warranty on Trojan stainless steel, chrome and gold door handles and stainless steel letter plates. • 10 years door warranty on Fullex door locks, Trojan flag hinges and Kenrick door cylinders. • 10 years casement warranty on Total Hardware friction stays and espags, Trojan window handles and Kenrick shootbolts.

™

Once completed online this triggers the extended warranty with that specific supplier as you would see with any white goods or TV purchase.

Get in Touch

www.pearlwindows.co.uk Tel: 0800 014 2769 | Email: sales@pearlwindows.co.uk www.glassnews.co.uk | July 2018

Windowsolutions 91

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BALUSTRADE SYSTEMS

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Keep your company name in front of our readers all year long For this offer, and our other yearly marketing plans, please email: christina@glassnews.co.uk

Connecting you to quality trade suppliers July 2018 | www.glassnews.co.uk

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WHAT’S YOUR MARKETING STRATEGY?

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20/03/2018 11:37:26