(Full Report) Canadian Voices on the Role of Business in Society

Page 50

change has taken place. A few years ago, analysts were the ones who informed, at a high level, portfolio managers about a business’ ESG efforts. Now ESG questions are the first questions of the portfolio managers themselves, which they directly ask to businesses.” Additionally, Survey Participants are of the view that societies are demanding a change in priorities and that businesses do more than just the ‘bare minimum’. Marc-André Blanchard opines that the public is asking business leaders to meet a new threshold, “Compliance used to just be you acting legally. It is now morphing into are you acting legally and ethically?” Karen Sander adds, “The standards that society is expecting businesses to live up to are increasing with time. Things that businesses did 50 years ago would be deemed completely unacceptable today.” The majority of Survey Participants speculate the trend towards businesses being more engaged on societal matters will continue. Danny Murphy is of the opinion that pressure on business leaders has increased and there is more to come, stating, “Business is harder than it was thirty years ago. Disrupters are changing behaviours. Environmental concerns are a freight train coming at businesses.” No one can predict the future with certainty, but there are obvious trends, discussions, and movements that can provide us with a window into what is to come.

2) Increasing Focus on All Stakeholders “Board members need to be assessing the performance of a company beyond just shareholder value” – Lisa Kimmel, Chair and CEO of Edelman’s Canadian and Latin American operations There are currently strong movements to reject the Friedman doctrine which espouses the principle that the exclusive duty of corporate leaders is to maximize profits for shareholders (see ‘The Evolution of the Purpose of the Corporation’ above). Victor Thomas, President and CEO of the Canada-India Business Council, explains, “There’s a fundamental shift away from the old-school Friedman model, of shareholder value being the utmost and exclusive thing that companies are beholden to.” Nonetheless, a large part of Survey Participants views these movements as to not mean shareholders are unimportant, but that shareholders should now have other stakeholders on the same level of importance as them. A significant number of the Survey Participants believe this is the future purpose of the corporation. Robert Yalden offers an explanation, “Shareholders are very often the linchpin in a company’s financing strategy, and the rest of your capital providers are obviously also important. You’ve got to think about how to keep all of them happy if you expect to have access to capital on the best terms possible. But I think it’s integrating that reality into a bigger picture and accepting that there is a bigger picture that’s also legitimate. Ultimately, it is a good thing for shareholders for there to be a well-conceived and well-executed vision for long-term value creation.” Likewise, virtually none of the Survey Participants argue that a business should not put great importance on profit generation. As a matter of fact, many point out the immense pressure that exists to hit financial targets quarterly and to deliver profits. For instance, a Business Leader surveyed declares profits are essential to being able to continue the work a business leader is doing, “The bottom line: It’s all fine and dandy - you can have the best ESG programs, but if your share price isn’t performing, you’re in trouble.”

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APPENDIX 5: REFERENCES AND FOOTNOTES

8min
pages 79-84

UNITED NATIONS SDGS

2min
page 78

APPENDIX 3: SOCIETY AND BUSINESS INITIATIVES AROUND THE GLOBE

4min
pages 76-77

APPENDIX 2: METHODOLOGY & BUSINESS INTERVIEW GUIDE

3min
pages 74-75

ACKNOWLEDGEMENTS

1min
page 67

APPENDIX 1: SURVEY PARTICIPANTS’ BIOGRAPHIES

14min
pages 68-73

6) Leading on the Big Issues

15min
pages 58-63

CONCLUSION: THE IMPERATIVE TO ACT

2min
page 64

5) Creating and Measuring Societal Value: The Role of the Sustainable Development Goals

8min
pages 54-57

4) Sharing Value Created

2min
page 53

3) Longer-Term Thinking

5min
pages 51-52

2) Increasing Focus on All Stakeholders

2min
page 50

2) The Evolution of the Purpose of the Corporation

5min
pages 44-45

3) The Purpose of the Canadian Corporation

2min
page 46

4) Stakeholder Approach in Theory, Shareholder Primacy in Practice

5min
pages 47-48

3) Future Prepping

2min
page 39

iv) Investors

2min
page 37

iii) Customers

4min
pages 35-36

ii) Employees

4min
pages 33-34

i) Communities and Civil Society

3min
page 32

3) Impact on Their Business

5min
pages 27-28

2) Growing Criticisms of Capitalism

6min
pages 25-26

2) Business is Critical to Solving Today’s Toughest Challenges

9min
pages 21-23

4) Personal Legacy

2min
page 29

2) Creating and Sharing Value with Stakeholders

2min
page 31

iii) Lack of Trust and Social Cohesion

2min
page 19

i) Climate Change

1min
page 17

ii) Inequality and Inequity

0
page 18

LEADERSHIP PROFILES

2min
pages 13-14

EXECUTIVE SUMMARY

9min
pages 8-12

Who Is This For?

0
page 7

AND BUSINESS MATTERS

0
page 15

INTRODUCTION

4min
pages 5-6

1) The Status Quo is Not Sustainable

1min
page 16
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