Integrated leadership

INTERNATIONAL TRAINING CONSULTANTS

Integrated Leadership

Combining Self, Business and People Leadership

GLOBALINX CORP

International Training Consultants Developing High Potential People for Global Business Since 1968

21st Century Leadership

GLOBALINX CORP INTERNATIONAL TRAINING CONSULTANTS

GLOBALINX develops the true potential of employees and enhances their ability to lead, manage, and communicate effectively in global business environments.

Service Areas Consulting We offer a full range of organizational development consulting services. Including, Change management, Talent management, Meeting design and facilitation, Team building and development and Business process improvements.

Survey and Assessment Our employee engagement survey provides a cost-effective solution for accurately measuring and clearly reporting employee’s levels of engagement and satisfaction.

We also provide a range of psychometric profiling tools to help evaluate and identify employee’s development needs.

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Training Globalinx specializes in instructional design and delivery. We contribute to the success of our clients training programs by providing information and advice on best practices for designing and implementing training to produce measurable improvements.

Coaching A natural extension of our training expertise is our coaching capability. From a background of personal and business experience, our trainers and certified coaching staff are able to help employees implement new skills, techniques, and behaviors into their business environment to improve their performance.

www.globalinx.co.jp

Integrated Leadership

Creating Highly-Engaged and High-Performing Organizations that Achieve Extraordinary Results Integrated Leadership

Being a Leader It doesn’t matter whether you are the “big boss” of a department or a team leader on a small project. All of us, at every level in an organization, need to know how to become a more effective leader. A leader of ourselves and the people around us.

Leadership is not about position, power, job title… or being a “hero.” It’s about credibility, relationships and what you do.

Leadership can be learned. It’s an observable pattern of practices and behaviours. And it takes practice.

Creating Highly-Engaged and High-Performing Organizations that Achieve Extraordinary Results

Employee Engagement

Experience

Who is it for?

The program is designed to help all employees become a better leader, whatever their position in the organization.

Business leaders, team leaders, department and line managers, and non-managers who have the potential to be future leaders are encouraged to participate and develop their leadership skills and capabilities.

Self Leadership • Knowing your own leadership style • Where you focus • How you react under pressure • How you interact with others • How to adjust your behaviour according to the situation Business Leadership • Vision & Mission • Defining Strategy & setting Goals • Planning, organizing operations • Focus on Results • Measure success through Key Performance Indicators People Leadership • Motivating, coaching, supporting • Creating Understanding • Working as a team • Developing the organization • Encouraging others to succeed

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One-on-One Coaching

Leadership Workshops 360 Feedback

The Integrated Leadership program combines Assessment tools, Surveys, Seminars and Coaching into one complete leadership development solution that gives measurable people and business outcomes.

People Leadership

High

Leadership Matrix “Social” Leadership • Likely to have Good atmosphere • Low concern for actions/ results • High concern for people • May model values, but lacks focus on measurable outcomes

Develop both Business & People Leadership

“Ineffective” Leadership • Likely to have a disengaged team • Low concern for actions/ results • Low concern for people • Not a positive role model • Consider moving to nonmanagerial role

Self, Business and People Leadership

Integrated Leadership

Leadership Profiling

Objectives The objectives of the Integrated Leadership program are for participants to Move towards “Inspirational Leadership” at the top right hand quadrant of the Leadership Matrix,” by: • Learning the key elements of Integrated Leadership: Self, People and Business Leadership.

• Identifying their leadership focus, with strengths/ weaknesses.

• Clarifying and communicating their fundamental values and beliefs.

• Learning how to align actions and shared values.

• Inspiring others to share a common vision.

• Translating vision/strategy into action.

• Building collaboration, team-work and trust.

• Recognizing the accomplishments of others.

• Developing fundamental coaching skills.

• Receiving feedback from colleagues and subordinates through 360 survey tool.

Performance Assessment

Low

Develop Business Leadership

“Balancing” Leadership • Likely to have a fair to good team atmosphere • Mid-level concern for actions/ results • Mid-level concern for people • Opportunity to move towards Inspirational Leadership

Develop both Business & People Leadership

Business Leadership

“Inspirational” Leadership • Positive, innovative atmosphere • Highly engaged team • High concern for actions/results • High concern for people • Role model for company & personal values

Develop People Leadership

“Authoritarian” Leadership • Likely to create tense atmosphere • High concern for actions/ results, but Low concern for people • Mixed messages as a role model High

How the program works The Integrated Leadership program combines workshops, assessment tools, surveys and coaching into one complete solution: • Senior Management Team sessions provide the platform for developing organizational leadership, improving employee engagement and implementing strategy for achieving extraordinary results.

• Integrated Leadership workshop, covering fundamentals of Self, Business and People Leadership.

• 360 Feedback surveys provide valuable and actionable input from colleagues, peers, subordinate and the manager’s managers.

• Employee Engagement surveys give organizational view of leadership and business issues, leading to action plans to improve on areas of concern • Garuda Profiling assesses 16 professional personality competencies that are essential for leadership success.

• One-on-one coaching provides ongoing, individual support for Leaders in overcoming the business and personal challenges that they face.

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One Complete Leadership Solution Integrated Leadership Integrated Leadership Workshop Participants learn the fundamentals of Self, Business and People Leadership - either in English or Japanese.

Step 1: Leadership Assessment • 360 Feedback Survey • Employee Engagement Survey • Garuda Leadership Profiling

Step 2: Gap Analysis, Choose Solution • Using the information gathered in Step 1), implement a Leadership solution to move individual and organizational leadership towards “Inspirational Leadership” a high level of People-Leadership with a high-level of Business-Leadership, built on a firm base of strong Self-Leadership.

• Focus on the Integrated Leadership Workshop supported by Individual Coaching.

Step 3: Implement Solution, Measure Outcomes

360 Feedback Individual 360 Feedback survey results are made up of inputs from subordinates, peers/colleagues and the Manager’s manager, giving valuable and actionable feedback.

• Start with the SMT: Senior Management Team to raise leadership capability at the top level and create role-models for the rest of the organization to follow.

• Role-out key elements of the program to the whole organization • Measure outcomes through • Annual Employee Engagement surveys • Semi-annual 360 Feedback surveys • Performance appraisals • Business Results

Vision and Strategy

Rewards & Recognition

Garuda Personal Profile Assesses 16 professional personality competencies that are essential for leadership success.

Integrated Leadership Growth & Development

Strong Organization

Self Positive Environment

Why Integrated Leadership?

Employee Engagement Survey Provides useful and valuable data and analysis to gain insights into most desired leadership outcome: a HighlyEngaged & High-Performing organization!

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• Developed in Japan, by Global HR professionals, Leadership Coaches and Business Skill Trainers with many years of experience resolving leadership development challenges.

• Combines the best of HR & Leaderships practices into one solution.

• Seminars focus on developing Self-Leadership, Business-Leadership and People-Leadership skills and capabilities.

• Structured framework that can be replicated throughout the whole organization providing a consistent leadership model.

• Measurable results through leadership profiling and 360 degree feedback tools and Employee Engagement Surveys.

• Professional coaches support the implementation and development of leadership skills in the workplace.

• The program is available in both Japanese and English or as combination of both languages.

• A wide range of supporting materials and seminars are available, including; Business Communication Skills, Workplace Management and Project Management Seminars.

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Integrated Leadership Schedule and Example Content

Integrated Leadership

Self-Leadership

Integrated Leadership Workshop Modules

Knowing Yourself and Your Leadership Style • Your Life/Role Purpose • Personal values • Your Leadership Focus: • Integrator, Baser, Developer, Results • Your Decision Making Style • Your Leadership Philosophy • The Leadership Matrix • Leadership Self-assessment • Reviewing Your 360 Survey Result • Your Leadership Challenge

Business-Leadership Building Organizational Capability • Inspiring others to take part in a shared Vision • Mapping Capability requirements to the Business Strategy • Identifying Key Roles • Identifying Key People

Improving Personal Productivity • Delegation Self-Assessment • Delegating at the right level • Using delegation as a development tool

Managing Individual Performance • Setting & Delivering SMART Objectives that align to the business strategy • Regular 1:1 Performance Conversations • The Individual Development Plan • Handling Difficult situations • The Annual Performance Review

People-Leadership Coaching for Performance • The GROW Model of Coaching: Goal, Reality, Options, Will • Adjusting your Leadership & Communication styles

Delegation & Follow-up • Delegation Self-Assessment • Delegating at the right level • Using delegation as a development tool

Creating High-Performing Teams • The Tuckman Model of Team Development • Moving from Forming to Performing • Celebrating Success • Learning from failure

Job Role Analysis • Building the Job description • Aligning the job description to Mission/Goals • Position/Role analysis

Trust & Empowerment • Building Trust • Giving Feedback • Empowering others to be Successful • Adjusting your Leadership Focus

Available as separately delivered workshops/ modules or as a full 3-5 day intensive program Day 1

Recommended Program Road-Map

Seminar Introduction & Overview • Participants’ Objectives Integrated Leadership

Mid-Level Management

Senior Leadership

Know Yourself and Your Leadership Style Personal Leadership Profile

360 Feedback Assessment Coaching for Performance

360 Feedback Assessment Creating the Enterprise Vision and Mission

Improving Personal Productivity

Creating High-Performing Teams

Executive Coaching

Trust and Empowerment

Building Organizational Capability

Advanced Business Communication Skills

Managing Individual Performance

Business Knowledge and Management

Plus any modules not previously taken

Delegation and Follow-up

Individual Business/ Career Coaching

Job Role Analysis

Business Communication Skills

New to Management

Project Management Individual Business/ Career Coaching Business Communication Skills

• • • •

What it is and what it must deliver Management vs Leadership 3 Elements of Integrated Leadership Leadership Matrix

• Integrated Leadership Assessment • Admired Leaders • The Leadership Pipeline Self-Leadership • Know yourself and your own leadership style • Personal Values • Personal Focus • 4 Leadership Profiles • Decision Making • Your Personal Leadership Philosophy • 360 Feedback • Your Leadership Challenge • Reflection

Day 2 Organizational Analysis People-Leadership • Building Trust • Empowering Others • Adjusting your Focus • Giving Feedback • Coaching: The Grow Model • Team Building - The Tuckman Model • Reflection

Day 3 Business-Leadership • Vision and Mission • Developing Organizational Capabilities • Job Role Analysis

Plus any modules not previously taken

• Setting SMART Objectives • Delegation & Follow-up • Managing Individual Performance

Supporting Programs

• Performance Leadership Role-plays • Learn from Failure Integrated Leadership • •

Summary Reflection

Seminar Review

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Leadership Coaching With a Purpose

Individual one-on-one Sessions with a Coaching Professional Leadership Coaching Improving Leadership and Results LDS Integrated Leadership Coaching provides individual support for Leaders in overcoming the business and personal challenges that they face when building highly-engaged and high-performing organizations that achieve extraordinary results.

Rewards & Recognition

Vision and Strategy

Integrated Leadership Growth & Development

Self Positive Environment

Strong Organization

Why Leadership Coaching?

Leadership coaching helps Leaders move from where they are now to where they want to be, with lasting improvements in capability and effectiveness. It’s based on 1:1 interactions, where the Coach and Leader gain the insights, clarity and focus needed to overcome challenges and improve performance. It’s more direct and focused than classroom based leadership development, but at the same time is an excellent way of following up on a traditional leadership workshop.

The LDS Approach • Based on Integrated Leadership, combining SelfLeadership, Business-Leadership and People Leadership.

• Experienced Coaches: Can call upon a wide range of experiences to help you resolve your challenges.

• Problem-focused: Dealing with important business and/ or personal issues and concerns.

• Practical solutions: Tried and tested methods and tools that work.

• Garuda Leadership profiling and 360 Feedback tools form the basis of individual leadership assessment.

• Employee Engagement survey questions can be tailored to measure leadership at an organizational level.

• Can be replicated throughout the organization in Leadership workshops, which means that both Organizational Leadership Development and Individual Leadership Coaching are based on the same principles.

• Developed in Japan, by Global HR professionals, Executive & Leadership Coaches and Business Skills Trainers with years of experience working in both Japanese and Global companies.

Some common challenges faced by leaders at all levels • I am not getting enough from my people.

• It’s hard to deal with international colleagues.

• I need to change this culture, but everyone resists.

• I have a lot to say, but can’t get my ideas heard.

• We can’t seem to get things done quickly and effectively.

• We have a strategy, but no one is making it happen.

• How can I engage my staff?

• My 360 feedback results were not good – I need to improve.

• My career seems to be at a standstill, I need help to move forward.

• I need to have a difficult conversation with a colleague.

• I can’t trust anyone else to get this done, but I don’t have time to keep doing this myself.

• We do not have enough leaders in the middle of this organization to achieve our growth goals.

• I just moved into a new role, and I want to be sure that I succeed • There is so much to do that I can’t focus on what really matters.

• I’m doing OK, but I want to be a better Leader.

Outcome Focused • Individual Leadership: measured through 360 feedback and personal performance linked to business results.

• Organizational Leadership: measured through 360 feedback, Employee Engagement survey results, Business Performance.

LDS Consultants and Coaches Our consultants and coaches are an international team of talented and experienced business people, who bring direct experience of dealing with the many problems faced by leaders in both domestic Japanese and worldwide organizations.

Each coach acts as a trusted advisor, committed to help you achieve your goals.

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www.globalinx.co.jp

Integrated Leadership 360 Feedback Survey Development tool for Improving Leadership

360 Feedback Survey

Vision and Strategy

Integrated Leadership Growth & Development

Self Positive Environment

Strong Organization

Business Leadership

Rewards & Recognition

People Leadership

The survey questions link directly to LDS Integrated Leadership:

Self Leadership

What is 360 Feedback?

LDS 360 Degree Feedback is a survey in which leaders receive confidential, anonymous feedback from the people who work around them. This is usually the person’ manager, peers/colleagues, and direct reports, typically 8-12 people. The feedback includes comments on what the leader should start/stop and keep doing, giving valuable and actionable feedback.

1.

2.

3.

4.

5.

Has a clear philosophy of leadership Sets a personal example of what is expected Follows through on promises and commitments Asks for feedback on how his/her actions affect other people’s performance Role models company and team values

1.

2.

Ensures other people understand the organization’s vision Ensures other people understand how their work is connected to the organizational strategy Ensures other people understand what is expected of them Ensures other people have a sense of urgency to achieve our objectives Builds a strong organization to implement the strategy

3.

4.

5.

1.

2.

3.

4.

5.

Actively coaches other people to develop their skills and grow in their jobs Encourages and empowers other people to deal with issues and develop solutions Gives other people feedback in a timely, constructive way Finds ways to celebrate accomplishments When something goes wrong, asks, “What can we learn from this?”

Individual 360 Report Shows Business vs People Leadership on the Leadership matrix, with Self-Leadership as the foundation.

Matrix shows Business vs People Leadership

How it works • The survey is taken online, and the results sent to the individual leader and/or HR in PDF format within one or two days • A summary report can be generated for the HR team, including results for all leaders participating.

Getting feedback • The LDS consultant/coach* guides the individual leader through the results.

• Together, they confidentially discuss the results, and create action plans to address issues and concerns for development • The consultant/coach is available for further discussions and individual coaching as required.

Bars compare Individual Leader result vs Company Average

Radar Chart highlights high/low scoring by each question

Recommended Frequency • We recommend running the survey every 6 months for continued feedback and identifying further development opportunities.

LDS Consultants and Coaches Our consultants and coaches are an international team of talented and experienced business people, who bring direct experience of dealing with the many problems faced by leaders in both domestic Japanese and worldwide organizations. Each coach acts as a trusted advisor, committed to help you achieve your goals.

www. globalinx.co.jp

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Employee Engagement Survey

A Cost-Effective Solution for Measuring and Improving Engagement Employee Engagement Key Concept: The LDS Employee Engagement survey helps companies to understand and improve levels of Employee Engagement. The survey measures engagement across five Categories: 1.

2.

3.

4.

5.

Clear Vision and Strategy Strong Organization Positive Environment Growth & Development Rewards & Recognition

Key Features: • Interactive reporting tool giving analytical capability for HR Engagement specialists.

• We design and run the survey for you, using standard webbased survey tools.

• The tool can be adapted to use your own engagement philosophy instead of the LDS method.

Why is Employee Engagement Important?

Highly engaged employees deliver great results. If the overall “engagement” level in the organization is high, then the organization is more likely to achieve, and exceed, its goals.

Rewards & Recognition

Vision and Strategy

Integrated Leadership Growth & Development

Strong Organization

Self Positive Environment

Employees look for: • Leaders who inspire confidence, who follow through on their promises and who ‘do what they say they will do.’

• Clear Mission, Vision and Strategy that inspires confidence in the future of the company.

• Empowerment, authority and freedom to get the job done.

• A strong organization and effective teams that can exceed expectations.

• An open environment where their voice will be heard.

• Recognition for work they do.

• A good working environment and support for work/life balance.

• Opportunities to develop their skills and knowledge.

• Interesting work that gives the feeling of making a contribution.

• A direct manager who treats employees with dignity and respect.

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Getting started The LDS Engagement survey is designed to help you manage your project directly, with control over the process, design and outcome.

General flow 1. Decide your engagement philosophy and select appropriate questions - or use the standard LDS model.

2. Consider how you want to analyze the results, e.g.,

by Region, Business Group, Department, Team, etc. What will be the smallest team size? (we recommend 10 people).

3. Decide which demographics are important, e.g., Manager/IC, Male/Female, Age/Length of Service, Job type, etc.

4. Conduct Engagement Survey using web-based survey tool.

5. Analyze Results - using the LDS Engagement reporting tool.

6. Publish Results to Organization, with highlights of strengths, issues, etc.

7. Managers & Teams Discuss Results, Create Dept.

Level Action Plans.

8. HR Consolidate Inputs, Senior Management team selects 3-5 Key Organization-level Actions.

9. Publish the Action Plan.

10. Hold Managers Accountable for Implementation 11. Re-measure engagement levels in follow-up surveys.

Use your own data LDS can build the survey for you, but if you already have data, for example from a Survey site such as Survey Monkey, then we can transfer that data to our reporting tool. You will then be able to do your own analysis quickly and interactively.... no more struggling with drawing charts and compiling tables!

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Employee Engagement Survey Examples from the Interactive Report

Employee Engagement

Flexible reporting The interactive reports can help you get quick overviews of areas of interest. You can sort by Business Group, Department, Question, Age Group, Length of Service, Gender, Manager/Individual Contributor. And where the built-in reporting does not give you what you need, then the LDS team can analyze the data in any way you want. We can also provide you with the raw data.

Dashboard: Provides quick summary

Category & Question: With comparison to previous survey

Demographics: Compare results by Mgr/IC, Age Range, Length of Service, Male/Female, Job Function

Data Views: External Benchmarks & Statistics

HR Leadership Dashboard: For deeper analysis

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Seminar Portfolio GLOBALINX CORP

Advanced

Leadership

Human Resource Management

- Integrated Leadership - Executive Coaching

- Recruitment - HR Competence - Organizational Capability

- PM Essentials

Project Management

Business Knowledge and Management

Communication and

- PMP Exam Preparation - ITIL Foundation v3

- Marketing - Accounting - MBA Consulting Basics

- Global Communication - Presentation Skills

Business Skills

- Global Sales Training

Global Mind

- Global Awareness

and Awareness

- Basic Communication

Basic

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Seminar Portfolio GLOBALINX CORP

Advanced - Risk Management

- Executive Development

- Global Management

- Advanced MBA

- Performance Management

- Performance Leadership

- Strategy for HR Managers

- Mentoring Employees

- Discrimination & Harassment

- HR Business Partner

- Facilitation

- Multicultural Team Management

- Teamwork

- Stakeholder Comm.

- Proactive Communication

- Negotiation

- Strategy

- Facilitation Management

- Organization Development

- Team Management

- Time Management

- Strategic Leadership

- Customer Service

- Contract Negotiation

- Logical Thinking

- Negotiation Skills

- Meeting Skills

- Integrated Business Skills

- Diversity Training

- Assertive Mind and Skills

- Cross-Culture Awareness

- Business Correspondence

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GLOBALINX CORP

GLOBALINX CORP INTERNATIONAL TRAINING CONSULTANTS International Training Consultants

GLOBALINX specializes in developing the Leadership, management and communication skills and abilities for people working in global business environments. We provide a comprehensive range of employee development programs linked directly to the operational and strategic needs of our client’s business. We aim to develop the true potential of employees and enhance their ability to lead, manage and communicate effectively in multicultural teams and global business environments.

GLOBALINX CORP TEL 03(5297)8243 Email: info@globalinx.co.jp URL: www.globalinx.co.jp