Business Operations

‘Forming the team to support the team.’

The Business Operations team provides IT, HR operations, Office & Facilities management, Finance and Support for the whole organisation.

Your team is quite young. Do you feel you are making an impact?

‘Before we had four smaller teams; Support, Finance, Business Information Management, and Office Management. In 2021 we decided to merge these teams into one. I am so proud of our team, especially the progress we made into becoming one team. Not only for ourselves, but also for our colleagues and community.

Together we have already delivered big changes to our database systems, forged stronger relationships with key external suppliers, and launched two apps to support our functions internally; a time-sheet application, and a new payment system that has benefitted both our staff and auditors. We also improved our accounting processes to make them more efficient and effective - for which we were complimented by our Supervisory Board.

What did you do this year to support the GMP+ Community?

‘We launched the Feed Legislation website. We are delighted at how positively feedlegislation.org has been received. This website provides valuable information about legislation relating to animal feed. We were able to build on FND-Nevedi’s foundations, and build a functional, clean and simple website that has grown rapidly and exceeded our expectations.

Did you start any big projects this year that will help our companies?

‘We took our first steps towards updating our Feed Support database. We know a lot of our companies rely on that system, but we also know that it is technically outdated and beginning to show its age. This year we got the ball rolling on a huge renewal for this application, as well as our portal and corporate website. After implementing these new applications, planned for the beginning of 2024, we know this will give users an improved experience in unlocking the data they need in a relevant way. Watch this space!