2018-2019 Annual Report

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T H E A N N UA L R EP O RT IS SU E

Soars

Paid internships take flight!

NEW STORES NEW SERVICES

We’re everywhere you want to be

Hippie Dash Volunteers Generous Donors the future is looking up!

THE ONES TO

WATCH

Good Connections

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On the Cover: Theresa Hughes

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he U.S. unemployment rate is near a half-century low as this is being written.

Yet many people who would like to work are still without jobs. The reasons vary.

Men and women displaced from longterm employment may lack computer skills or they may not know how to access jobs in today’s market. People with disabilities often go jobless because they lack work experience. During the past year Goodwill-Suncoast has increased services that connect people with opportunities and prepare them for success.

We launched the JET program (Job, Education & Training), which teaches soft work skills to young people with disabilities and then places them into paid internships at businesses. We’ve also partnered with Amazon to recruit men and women with disabilities for jobs at the Amazon fulfillment centers in the Tampa Bay area and assist them through the hiring process. You can read more about these new programs on pages 14-16.

We opened a second Job Connection Center, this one at the new Goodwill signature store in Riverview. This center and one in St. Petersburg offer a host of free

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Heather Ceresoli Board Chair

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employment services to anyone who needs help to find a job or advance their career. In addition to one-on-one assistance with job search and résumé development, these centers offer workshops on computer basics, mastering the interview, and other topics. They also host recruitment events to connect job seekers and community employers.

Goodwill-Suncoast served 67,92 0 people last year through these and other services and placed 1,782 people into jobs. Those served include Theresa, who is now enjoying the pride and power of earning a paycheck, and Russell, who landed a new position after his longtime employer closed its local plant. Their stories are among those featured in this annual report.

These services, and the successes they engender, would not be possible without the support of community partners and the people who donate and shop at Goodwill. Each time you hire or provide an internship for a Goodwill client, each time you donate to Goodwill or shop at our stores, you are helping to empower people in this community, and that’s good for everyone. Thank you for your support!

With gratitude,

Deborah A. Passerini, M.Ed., CRC, CE President and Chief Executive Officer Goodwill Industries-Suncoast, Inc.

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You can find some real treasures at Goodwill.

There’s Cameron, Vashti, Michael and Nathan who are realizing their capabilities through our Project SEARCH program. Kirsten, a veteran of the same program who is thriving in a new career.

Fernando, hired into his first job after proving his potential in our JET program. T’Ashlee, a Goodwill retail associate who “graduated” from our Life Skills Development program. And Richie, a Life Skills participant who is exploring his aptitudes in our outlet store.

Their stories are the real treasure.

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GETTING IT DONE SERVING THE PEOPLE OF WEST CENTRAL FLORIDA

OUR MISSION

HELPING PEOPLE ACHIEVE THEIR FULL POTENTIAL THROUGH THE DIGNITY AND POWER OF WORK. PEOPLE PLACED IN JOBS Average hourly wage upon job placement:

TOTAL PEOPLE SERVED

67,920

Workforce development Childhood literacy Community corrections Community service workers Temporary staffing Vocational training & services Goodwill apartments Other training & services

1,782 9.13

$

13,621 41,591 909 4,359 1,491 397 358 5,194 A Life Skills Development

86.4 %

OF OPERATING BUDGET DEVOTED TO PROGRAMS AND SERVICES. A complete financial statement appears on page 21.

DONATED ITEMS:

61, 397,900

lbs.

Number of donors:

1,227, 958 Number of shopping transactions:

2,566,104

Counties served: Pinellas, Hillsborough, Polk, Pasco, Hernando, Marion, Citrus, Sumter, Levy, Highlands.

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Work

• Employment services for people with all types of employment challenges • Training centers for people with disabilities • Job training programs for youth • Transportation for people with disabilities

Life

• Financial literacy programs for youth and adults

94,156

BookWorks volunteers gave

books to

41,591 children from families with low incomes.

• Residential work-release programs to help offenders transition back into society • Counseling, life skills training and job placement • Literacy program for children from lowincome families

Home

• Five affordable apartment communities • Barrier-free architecture for seniors and people with disabilities • On-site Goodwill management and service coordinators

BookWorks instills a love of reading

participant learns food service

1,062

Goodwill-Suncoast Employees

$

Goodwill Temporary Staffing Employees

Total Employees

391

1,453

Operating budget

67, 590, 301 Total revenue

Retail program revenue

58,612,778

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Human services revenue

74,292,840 $13,773,002

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(The financials above and % of budget devoted to services include Housing.)

Residents of Freedom Village II in Tampa

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CH T A WOMAN WITH THE COURAGE, means and confidence to live independently for the first time. A man who applied for and landed the perfect job in a span of just three days. A new high-school graduate finding her voice and her place in the world.

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Theresa Hughes at the 34th Street Goodwill Superstore

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R T THERESA IS LIVING ON HER OWN and chasing big goals!

Theresa Hughes entered Goodwill’s Life Skills Development program

for adults with disabilities after her

mom passed away. At 50 years old, it was a pivotal point in her life.

“Man has it paid off !” she says.

Theresa progressed from processing donations at Goodwill’s Pinellas

Park donation center to working every day at our St. Petersburg superstore on 34th Street.

She has exceeded expectations in a variety of tasks, and now is able to sort and tag items before they go on the sales floor.

“I’ve just moved on down the line,” she says. “I do what I can do, and it’s awesome!”

Speaking of awesome: This year, for the first time ever, Theresa is living independently in her own apartment. She is very proud that

she was able to buy new furniture, a 43-inch TV, and her first set of pots and pans.

“It’s wonderful, I love my apartment. I get up every day and clean it!”

Theresa’s next goal, with the help of her

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Goodwill employment coach, is to leave the Goodwill “nest” and transition into

community employment.

She has her sights set on getting a job at Publix or Trader Joe’s, and she’s confident she’s up to the challenge.

“Because I have a disability, it makes me feel so good when people know I can do things!”

Goodwill’s Life Skills Development program enables people with developmental disabilities to achieve greater independence and community inclusion. Participants earn paychecks while performing work activities throughout Goodwill in preparation for transition to community

employment. They also engage in a variety of activities that help them become more self-sufficient.

enough to work in a manufacturing plant

that produced Klondike bars, Good Humor

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For 20 years, Russell Knerr was fortunate

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had a full-time job!

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CONNECTION CENTER and three days later

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R RUSSELL WALKED INTO A JOB

ice cream and Popsicle frozen treats. Among other benefits, there was always free ice cream for the taking in the break room, Russell recalls.

But in 2014 the plant moved from Clearwater to Tennessee, and Russell found himself abruptly unemployed.

“I started doing landscaping and irrigation but I was eventually laid off,” Russell says.

“I was collecting unemployment when I

found the Job Connection Center by accident – I didn’t even know it was here!”

The day that Russell walked into our Job

Connection Center in our signature store on 34th Street in St. Petersburg, a Goodwill employment specialist helped him fill out an application for Halkey Roberts, a manufacturing company. The very next day he was called in for an interview, the following day attended orientation and on the next day began working as a machine operator.

“I never expected it to go that quick,” he says.

“And it turned out to be just what I wanted.”

shoppers provide the funding for Job Connection services which are free to job seekers, helping them access resources and develop skills that can lead to greater employment success. Employment specialists at the Centers offer

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guidance through career exploration and the job search process.

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in the heart of communities where they are needed most. Our donors and

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Goodwill’s Job Connection Centers are located within Goodwill retail stores,

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KIRSTEN WENT FROM extremely shy to hosting happy hours!

In her last year of high school, Kirsten enrolled in Project SEARCH in Ocala, a program that provides on-the-job-training for high school students with disabilities.

Project SEARCH is a partnership between Goodwill-Suncoast, Vocational Rehabilitation, Marion County Public Schools and host sites Hilton Ocala and Bridgewater Park Health and Rehabilitation Center.

During the first week of the program at the Hilton Ocala host, Kirsten was extremely shy and avoided conversation. But after a few weeks, she began to break out of her shell and became more and more comfortable in her surroundings.

Kirsten’s first rotation at the Hilton was in the banquet department, including serving food and drinks to guests. Next she shadowed another lobby attendant and eventually became the program’s first participant to be able to work the position completely independently – with her own cart, keys and a list of tasks.

Fast-forward to today, and Kirsten is working full-time as a life enrichment assistant at Palm Garden of Ocala health and rehabilitation center. She plans and participates in activities with the patients, including bingo, happy hours, and reading to and playing games with those who are confined to their rooms. A Goodwill community employment specialist monitors Kirsten’s progress and troubleshoots any problems.

While still shy, Kirsten has stepped out of her comfort zone as a Project SEARCH spokesperson, explaining the program to a group of her peers and speaking at a family information night and at a Project SEARCH graduation ceremony.

“I thought I had it in me!” she says.

The Project SEARCH High School Transition Program in Ocala helps high school students with disabilities learn real-life work skills. Rather than attending classes on campus, enrolled students report to work at host business sites. They rotate through job tasks while being monitored and assisted by a Goodwill job coach, an Exceptional Student Education teacher, and employees of the host businesses. The goal of the program is to prepare students to enter the workforce.

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OF GOODWILL 1. A Psychedelic Success More than 1,100 free spirits ran, walked or rolled in our 4th annual Hippie Dash for Peace, Love & Goodwill. Participants could choose from an 8K, 5K, 1-mile walk and a Flower Child Fun Run for the little hippies. New activities this year included face painting, free yoga on the beach, and dozens of vintage VWs on display.

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Garth (and his hippie human) won the Hippie Dash Dog Costume Contest.

2. Roarin’ Retail In January we opened a new store in Crystal River at 254 N. Suncoast Blvd. The 15,000-squarefoot store is nearly twice the size of our previous Crystal River store. Just a few months later doors opened at our newest superstore at 10739 Big Bend Road, in Riverview.

The 27,700-square-foot store employs 32 people and houses our second Job Connection Center, a place to get free help finding a job in a supportive environment.

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3. All’s Fair Our Job Connection Center in St. Petersburg hosted a four-day community job fair in May, in honor of Goodwill Industries Week. In all, 137 job seekers attended the event, along with 17 employers representing a variety of fields.

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. Deals for Donors Throughout the year, our partnerships with the Florida Aquarium, Dinosaur World and the Bay Area Renaissance Festival allowed us to offer great discounts and incentives to our donors.

4. Love’s Legacy

In a touching tribute to their deceased son’s commitment to causes for children, Stanley and Martha Hanson donated $ 25,000 to our BookWorks children’s literacy program.

In honor of their generous gift, the BookWorks book room at the Goodwill store in Oxford is now named for their son, Adam Hanson.

Stanley Hanson said that since he and Martha don’t have grandchildren, they like to “adopt and help” kids in the community.

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6. Growing Life Skills

Our Life Skills Development program expanded to Feeding Tampa Bay in Tampa, joining our established endeavor to help qualified adults learn about food service, customer service and much more with real-life, on-thejob training. My Mobile Market, a pop-up style grocery store on wheels, is staffed by trainees from the Tampa Life Skills program, who earn a paycheck while gaining the skills needed to find community employment.

7. Hurricane Relief When dozens of displaced Hurricane Michael evacuees with special needs arrived at a Pasco County shelter, a team of Goodwill employees met individually with each one to determine their needs. The employees then fanned out to nearby Goodwill stores to purchase requested items and deliver them to shelter residents. The evacuees were very grateful for the items such as clothing, duffle bags, toiletries and puzzle books.

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8. Goodwill on the Hill Our advocates continued to tell the Goodwill story to strengthen our local communities. Advocacy efforts included visits to Washington, D.C. and Tallahassee to meet with elected officials, and hosting tours of our facilities for U.S. Representative Charlie Crist of St. Petersburg.

9. Lifelong Learning

We’re committed to the personal and professional growth of our employees, and we celebrated that fact at a very special “Pathways to Life Long Learning” Employee Development luncheon. The event honored graduates of our CORE Management Training Program (celebrating its 10th year), retail associates who earned National Retail Federation certification, and team members who recently completed educational milestones through our free Career Navigation program – from high school diplomas to doctorates!

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9 BookWorks is 20!

Our beloved BookWorks childhood literacy program turned 20 in 2019! We celebrated with a breakfast of green eggs and ham to kick off the program’s annual book drive, hosted by news anchor Allison Kropff of News Channel 10.

the hot collab!

thank you to our sponsors and partners

Cool Cat Sponsors

Graphic Design Sponsor Peace & Love Presenting Sponsor Groovy Sponsors

Our Community Sponsor

Awards Sponsor

Arvil Hammons LLC

MALOUF

Bayside Solutions Inc.

Nestle/Zephyrhills Water

Caspers Company McDonald’s

Jim & Debbie Passerini

Restaurants

Positive Printing

FGX International

Regent Products

Gold Medal International

St. Pete Running Company

Jan-Pro Cleaning Systems of Tampa

Suncoast Credit Union

MAC Wholesale

Jim & Sue Williams

Our Community Partners Auto Classic Sponsor

St. Petersburg Free Clinic HEP Inc. (Homeless Empowerment Program) Hilton Ocala

5K Sponsor

Bridgewater Park Health and Rehabilitation Center

After Party Sponsor

Crystal Harley-Davidson, Homosassa

Ad Partners

Burlington- Ocala

Advantica BayCare

Media Sponsors

Canteen Coppertail Brewing Co. Carrier Humana PDQ Taylor White

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Automax, St. Pete

Far Out Sponsors

Stevie B’s - Ocala Episcopal Children’s Services MOJO’s Grill & Catering – Belleview and Ocala City of Belleview Weeroll.com- Ocala Equus Inn- Ocala Palm Garden Ocala Unifirst- Ocala Faith Lutheran Church - Lakeland

new programs!

Amazon Prime Now Hub Simulation Giving job seekers with disabilities a leg up on the competition

JET Job Education & Training Providing paid work opportunities to ESE students

JAFP Junior Achievement Finance Park Assisting 8th grade students with basic budgeting practices

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Recruiting for Amazon, at Goodwill

A pilot program helps give job seekers with disabilities a leg up on the competition.

Brandon Alvarez,, 22, is clearly excited as he navigates a cart through bins of cubby holes set up to simulate a work setting similar to Tampa’s Amazon Prime Now Hub. The cart, bins, shopping bags and scanner are all part of a setting designed to provide insight and assist people with disabilities in the process to become employed by Amazon’s new two-hour delivery service.

The simulated work center is housed in Goodwill’s Distribution Center in Tampa. The partnership between Goodwill and Amazon gives potential employees a leg up on Amazon’s work procedures, in hopes they will help fulfill the company’s Alternative Workforce Supplier Program (AWSP).

Amazon’s new program actively seeks “nontraditional talent” and is building new job opportunities for people who have often had a hard time gaining full-time or part-time employment. Locally, the Amazon Prime Now Hub in the Ybor City area of Tampa is partnering with Goodwill to hire more intentionally in this market, currently for part-time work earning $15 per hour.

“It will be my first job,” Brandon said. “I’m very excited. I’ve been trying to look for a job everywhere and I hope this is it!”

Goodwill is supplying the simulated work area and mock interviews. When individuals are hired, a Goodwill job coach will work with them to troubleshoot any work-related issues.

Amazon’s Dan Robin, who helps run the program, said in a release that AWSP associates at participating Amazon sites have shown better quality and above average attendance when compared to those from more traditional workforce programs.

After taking part in the simulated work environment, Brandon was hired by Amazon. He works up to 25 hours per week and has access to a Goodwill employment coach for up to six months.

Brandon and Angel (above) took part in a simulated Amazon work environment at Goodwill’s distribution center in Tampa.

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JET Takes Flight

Carey Canedy, the financial comptroller for the Automax car dealership in Pinellas Park, loves working with four Exceptional Student Education participants from Lakewood High School. The four are receiving job training (and a paycheck) at Automax via Goodwill’s new JET Program for youth.

JET stands for Job, Education & Training, and the program offers paid internships with community employers.

“It’s great to see them find what they’re interested in,” she says. “They get their hands in it, take it and run!”

One of the students is working in auto detailing, one in marketing, and the other two in payments, administration and phone calls. They work from 4 to 6 pm, at least two days per week. The high school students receive continual guidance and support from a Goodwill employment specialist/job coach. A 20-hour pre-employment course is included in the program.

The JET program initially began in Pinellas and Marion counties but has since expanded to Citrus County with the addition of the Crystal Harley-Davidson store in Homosassa as a host site.

JET is operated and managed by Goodwill-Suncoast in partnership with the Department of Vocational Rehabilitation, Marion, Citrus and Pinellas county schools and host sites. A summer component is also available.

“We’re doing what no one else is doing,” says Frank Terrell, the Goodwill Employment Specialist who oversees the program in Pinellas County. “The ESE students are a deserving group that we can provide services to. We’re real happy about that!”

Students enrolled in our JET program enjoy paid internships at host sites such as Automax Tampa Bay and Harley Davidson in Homosassa.

Eighth-grade students learn about budgeting at Finance Park

Goodwill Storefront at JAFP Helps Kids Budget!

On his first visit to Tampa’s Junior Achievement Finance Park (JAFP), eighth-grader Justin was given this scenario: He was now a 27-year-old married bookkeeper earning $36,450 a year, with no kids, some credit card debt and minimal savings.

His challenge: Visit businesses in the JA Finance Park’s innovative economic simulation program – including Goodwill – to gather information to use in making financial decisions, such as managing a household budget, using banking services, and making purchasing and investment decisions. At the end of the day, Justin and other 8th-graders like him had gained an understanding of the educational and financial decisions that will help shape their future.

Justin’s “home room” was Goodwill’s simulated “storefront”

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inside Finance Park. It’s there that the students are taught how Goodwill can help them save money on clothing and household items, and how their donations and purchases help others in the community.

Goodwill is proud to be a business partner in Junior Achievement’s experiential center that offers state-of-the art technology and provides students with an immersive, hands-on experience in searching for future careers. The overall program includes in-school activities that culminate in a visit to the new JA Finance Park facility.

“I want our students to recognize Goodwill as a budget friendly shopping option, and a job creator!” says Addison Acker, volunteer coordinator for JAFP. “Students are always happy to learn about the incredible impact that Goodwill has on our community.”

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t h e RICHARD J. SARGENT CUMULATIVE GIVING SOCIETY Richard J. Sargent generously bequeathed the largest single gift in our history. This society honors donors whose cumulative gifts total $ 100,000 or more.

Senior Founders ($1,000,000+) Ms. Sylvia H. Forster Publix Super Markets Charities Mr. Richard J. Sargent Theodore P. and Marian Hadley Tonne Founders ($500,000 - $999,999) Mr. Joseph J. Bagnor Ms. Tucker Mae Hall Mrs. Ethel T. Michaud Frank T. and Gladys M. Mills Mrs. Mabel I. Soine Ms. Rita Tavenner Ms. Hedy Tumillo Ms. Laura White Guardians ($100,000 - $499,999) Ms. Rosamond Allen Central Power Systems Mr. Lewis F. Colbert Mr. and Mrs. Richard T. Cummins Vera and S. Alton Dallgaard Mrs. Gwendolyn M. Deckert Duke Energy Miss H. Louise Eaton Mrs. Sarah Eberhardt Eckerd Corporation Foundation William and Barbara Faber Mr. Richard Y. Fernandez Mrs. Gertrude M. Fetzer GTE Florida, Inc. Dr. John W. Holter Mr. Daniel Howe Mr. George Jara Dan and Tina Johnson Mrs. Helen M. H. Jones Dr. Alfred E. King Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. John H. Kopp Mr. and Mrs. Royce W. Ladd Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Robert W. Laude

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people

Mr. Frank A. Lay Mr. F. Neuman Miller Margaret B. Miller Ms. Beni Morrison Ms. Bernice E. Muench National Charity Services, Inc. Dwight and Ida Newberg Ms. Norma B. Nunlist Mr. Malvin H. Olsen Joseph P. and Rose E. Patton Mr. John Sharp Peyton Miss Anna Pollmann Mr. and Mrs. Donald M. Pouttu Russell and Lillian Quarles Mr. and Mrs. George A. Rawcliffe Mrs. Fimie R. Richie Ms. Margaret G. Ruff Ms. Rita Sherman Mrs. Kathryn B. Stenquist Ms. Helen Hartinger Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. SunTrust Bank, Tampa Bay Ms. Helen Swarthout TECO Energy, Inc. Ms. Bernice K. Trulsen Kenneth N. Verriden Trust Mrs. Janet L. Whitlock Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Mr. William B. Wood Mrs. Helen M. Zachariasen RICHARD J. SARGENT LEADERSHIP SOCIETY We recognize those who made substantial gifts to Goodwill-Suncoast in the 2018-2019 fiscal year.

Platinum ($10,000+) Stan and Martha Hanson Dan and Tina Johnson National Charity Services, Inc. Deborah A. and James P. Passerini PNC Foundation Publix Super Markets Charities Mr. and Mrs. James G. Quinlan Russell & Lillian Quarles Suncoast Credit Union Foundation SunTrust Foundation Theodore P. and Marian Hadley Tonne USI Consulting Group Kenneth N. Verriden Trust Wells Fargo Foundation

Gold ($5,000 - $9,999) Mr. Lewis F. Colbert Hawkins Construction, Inc. Lokey Automotive Group Mr. and Mrs. R. Lee Waits Silver ($3,000 - $4,999) Tony and Heather Ceresoli Mrs. Charlotte N. Lehnherr Victoria M. Ream Jim and Sue Williams Bronze ($1,000 - $2,999) Advantica Benefits BayCare Health System Mr. and Mrs. Steve Bivens Mr. and Mrs. Hubert Bodwin Canteen Carrier Enterprise, LLC Deloitte Kobita and Vijay Desai Jane and Jamie Egasti The Florida Acquarium Gregory, Sharer & Stuart, CPAs Mr. Gary R. Hebert Humana David and Marie Hyman Thomas A. and Mary S. James Foundation Elizabeth H. King Mr. Frank A. Lay Leon Korol Company Mr. Paul M. Norris Ogletree Deakins Power Design Inc. Regent Products Corp.

Ms. Kathleen L. Roegiers Rotary Club of St Petersburg, Inc. Ryder System Smith & Associates Real Estate Mrs. Sandra R. Young Richard and Lee Zeh

w h o EDGAR J. HELMS HERITAGE SOCIETY This society is named for the founder of the international Goodwill movement and honors those who have shared his vision and ensured the future of GoodwillSuncoast through their wills or estate plans.

Ms. Caroline M. Adams Ms. Irene A. Alexander Ms. Rosamond Allen Ms. Deborah Axtell Mr. Joseph Bagnor Ms. Marion Baker Ms. Helen Beaumont Mr. Frank R. Becker Ms. Edith Bedole Mr. Harry A. Beede Mr. Richard Bekken Mr. and Mrs. Arthur T. Bennett Ms. Emilia S. Benz Mrs. Frances K. Biggs Mrs. Mary C. Black Mr. and Mrs. Hubert Bodwin Ms. Mildred A. Boerckel Ms. E. Barbara Boger Ms. Mary Boghi Mr. Paul H. Bojack Mr. and Mrs. George C. Bossard Col. George Brown Ms. Monette R. Burns Mr. J. Harry Carr Miss Mary Alice Case Ms. Jewell P. Chapek Ms. Thelma F. Cherry Gene and Nancy Cicero Ms. Catherine C. Clark Ms. Helen K. Clark Mr. Lewis F. Colbert Ms. Florence G. Copeland Ms. Anna S. Corbett Mr. Pierre J. Costich, Jr. Mr. and Mrs. Alfred E. Craig Ms. Muriel H. Craig Mr. Clement Crawford Mr. William E. Culbreath, Jr. Mr. and Mrs. Richard T. Cummins Mrs. Ruth Dahling Dr. and Mrs. S. Alton Dallgaard Mr. Edward W. Davis Ms. Donna Day

For more information about giving, contact jim.williams@goodwill-suncoast.com

m a k e Ms. Leonora W. Dearlove Mrs. Gwendolyn M. Deckert Ms. Sadie F. DeFlaun Mr. Ronald Dew-Brittain Ms. Stella F. Dixon Mr. and Mrs. Adin M. Dosh Mrs. Irene E. Draper Mr. Thomas T. Dunn, Esq. Ms. Phylista Dye Miss H. Louise Eaton Mrs. Sarah Eberhardt Ms. Elizabeth English Mr. Hubert E. Erickson William and Barbara Faber Ms. Leone A. Farmer Mr. Richard Y. Fernandez Mr. and Mrs. Albert C. Fetzer Ms. Sylvia H. Forster Mr. Alfred G. Frey Miss Jo Ann Gemignani Mrs. Dorothy L. Gittings Mr. Sergei Gladilin Jeanette Glynn Revocable Living Trust Mrs. Callie Grall Mr. Raymond N. Gramm Ms. Moni-Beth Griesemer Ms. Helen Grunenwald Ms. Gladys L. Hahn Mrs. Norma L. Haldeman Ms. Dorothy Hall Ms. Myrtle A. Hall Ms. Tucker Mae Hall Ms. Vera Hanifan Mr. Aaron F. Head Ms. Alma E. Hildred Mr. and Mrs. James A. Hinton Ms. Mathilda F. Hoffman Mr. Luther Y. Holland Ms. Laura E. Hollar Ms. Jane Carver Holmes Mr. Richard N. Holt Dr. John W. Holter Mr. Daniel Howe Ms. Bessie R. Huff Mr. Charles N. Hunt Mrs. Mary F. Hutchins Mr. and Mrs. Harold R. Jaberg Ms. Alice Jacob Mr. George Jara Mr. Fred W. Jobe Dan and Tina Johnson Mrs. Helen M. H. Jones Mr. Howard G. Keller Kenneth N. Verriden Trust Ms. Rosemarie Kibitlewski Dr. Alfred E. King

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possible!

Capt. Leonard K. Kissack Mr. William A. Klein Mr. and Mrs. Richard C. Knoblow Mr. and Mrs. John H. Kopp Ms. Marianne Kormendy Mr. and Mrs. Royce W. Ladd Mrs. Kathryn E. Lading Ms. Priscilla Lange Mr. Arlo Langer Rex C. and Marie Elizabeth Larabee Ms. Genevieve J. Larges Mr. Solvieg Larsen Mr. Robert W. Laude Ms. Carolyn W. Law Mr. Frank A. Lay Mrs. Carol M. LeBeau Ms. Ethel A. Lee Mrs. Charlotte Lehnherr Ms. Sylvia Lerner Ms. Vera M. Lillia Ms. Dorothy A. Lindahl Mrs. Julia Linscott Ms. Marjorie J. Lyman Ms. Katherine P. MacDonald Mrs. Leona G. Mace Ms. Mary Williams MacMonnies Ms. Nellie M. Maedler Edward and Jeanne Mansfield Mr. and Mrs. Gottfried Marti Mr. William G. Mawhinney Mr. Robert T. McGeorge Ms. Gertrude Spear McGrew Mr. and Mrs. Harold J. McIntosh Mrs. Ada B. McManeus Mrs. Jane Damm McPherson Mr. Raymond E. Meyer Mrs. Ethel T. Michaud Mr. F. Neuman Miller Fred & Grace Miller Ms. Lucille Miller Ms. Margaret B. Miller Frank T. and Gladys M. Mills Mrs. Beatrice L. Moon Ms. Beni Morrison Mr. Arthur A. Moulton Ms. Bernice E. Muench Mr. Harry C. Mulder Audrey B. Munguia Mr. Bob Murtagh Ms. Lucille M. Netcott Dwight and Ida Newberg Mrs. Anne Noble Mr. Montgomery G. Northcutt

Ms. Norma B. Nunlist Mr. Malvin H. Olsen Mr. Donald Overholt Ms. Dorothy Marrs Owen Mr. and Mrs. Nick Pargeans Ms. Freda H. Pasanen Joseph P. and Rose E. Patton Louis A. Pavao Ms. Nina I. Pease Mr. and Mrs. Hobart D. Pelhank Mrs. Margaret D. Pereira Mr. and Mrs. Herbert Peters Mr. John Sharp Peyton Mr. and Mrs. Rodney F. Pierce Ms. Marie T. Pogar Miss Anna Pollmann Mr. and Mrs. J. Oliver Pore Mr. and Mrs. Donald M. Pouttu Mr. and Mrs. Martin Quak Ms. Mary Rabanus Mrs. Louise W. Rahmel Ms. Hortense L. Ramsay Mr. David V. Ramsay Mrs. Elizabeth D. Rankin Trust Mr. and Mrs. George A. Rawcliffe Victoria M. Ream Mr. Carl H. Reed Mrs. Fimie R. Richie Ms. E. Hope Rietschlin Mrs. Elizabeth C. Roberts Ms. Grace C. Roe Ms. Eva P. Rogers Ms. Margaret G. Ruff Mr. Charles Saltzman Mr. Richard J. Sargent Edward E. and Ella Schenk Ms. Erika Schnabel Mrs. Jean A. Schneider Mr. William H. Schoenfeld, Jr. Mrs. Anella B. Shapiro Ms. Rita Sherman

Goodwill-Suncoast thanks our financial donors for their generosity.

Your financial gifts make you a vital part of achieving the Goodwill mission.

Ms. Pearl F. Shuttlesworth Mrs. Mabel I. Soine Dr. Florence E. Stansbury Ms. Kathryn B. Stenquist Robert G. Stern, Esq. Ms. Helen Hartinger Stevenson Mr. Stephen K. Stimson Mr. Harris M. Sullivan, Jr. Mrs. Catherine L. Svoboda Ms. Helen Swarthout Mrs. Esther C. Swiney Ms. Rita Tavenner Mrs. Betty M. Teguns Mrs. Muriel Terry Mr. Lawrence J. Thiery Mr. and Mrs. Daniel S. Tinstman Theodore P. and Marian Hadley Tonne Ms. Bernice K. Trulsen Mr. Henry W. Tuck Ms. Hedy Tumillo Mr. and Mrs. Herman B. Van Schooten Mrs. Grace Vargo Mrs. Adeline M. Vavrik Mr. and Mrs. Kenneth Volkman Mr. and Mrs. R. Lee Waits Mr. Henry E. Walters, Jr. Mr. Frank Warren Ms. Cora H. Wasser Ms. Janet S. Weaver Mr. and Mrs. Alfred R. West Ms. Virginia F. Westervelt Mr. Orville L. Westlund Mr. Flernoy White Ms. Laura White Mrs. Janet L. Whitlock Mr. and Mrs. Harold A. Whitney Mr. Roland E. Whitney Mr. and Mrs. Samuel A. Wilke Jim and Sue Williams Ms. Eva M. Wills Mr. William B. Wood Mrs. Helen M. Zachariasen Richard and Lee Zeh

Goodwill i n Administrative Offices

where to fin d

Goodwill Industries-Suncoast 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512 TTY for all locations: (727) 579-1068 www.goodwill-suncoast.org

Human Resources 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2676

Distribution Center 1407 S. U.S. Hwy 301 Tampa, FL 33619 (727) 523-1512

Good to Go Catering (888) 279-1988 www.goodwill-suncoast.org/ catering/

Goodwill Human Services Community Employment Initiatives 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 281-3948 powerofwork@goodwill-suncoast.com

Job Connection Center 2550 34th St. N. St. Petersburg, FL 33713 (727) 321-7337 JobConnection@goodwill-suncoast.com

Job Connection Center 10739 Big Bend Rd. Riverview, FL 33579 (813) 302-9405 JobConnection@goodwill-suncoast.com

Community Resource Directory https://goodwill-suncoast.org/ services/

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Suncoast Business Solutions Goodwill Temporary Staffing Community Service 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 577-6411 www.sbsgoodwill.com

JAG (Junior Ambassadors of Goodwill)

Ocala Life Skills Development Community Employment Initiatives 2920 W. Silver Springs Blvd.

Ocala, FL 34475 (352) 547-2386 powerofwork@goodwill-suncoast.com

JobWorks

(888) 279-1988, ext. 1050

8118 Hillsborough Loop Dr. Building 263 MacDill Air Force Base Tampa, FL 33621 (813) 840-2846 or (813) 840-0866

St. Petersburg Life Skills Development

Partner Service Locations

(727) 440-3861

The Goodwill Ambassadors

10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512, ext. 1350

Clearwater Life Skills Development 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 437-4027

Pinellas Park Life Skills Development 7601 Park Blvd.

Pinellas Park, FL 33781 (727) 541-6205

Indian Rocks Life Skills Development 12018 Indian Rocks Rd. Largo, FL 33774 (727) 450-1300

Tampa Life Skills Development 4702 Transport Dr., Bldg. 6 Tampa, FL 33605 (727) 638-4522

Lakeland Life Skills Development 3033 Drane Field Rd., Suite #5 Lakeland, FL 33811 (863) 701-1351

Junior Achievement of Tampa Bay (Financial Literacy/Youth Services) 13707 N. 22nd St. Tampa, FL 33613 (727) 243-8009 Finance.park@goodwill-suncoast.com

your

Goodwill Corrections Services Tampa Bay Community Corrections Center 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1423

Hillsborough County Residential Re-entry Center 4102 W. Hillsborough Ave. Tampa, FL 33614 (813) 877-2257

Goodwill Affordable Apartments Freedom Village I 7700 66th St. N. Pinellas Park, FL 33781 (727) 541-6620

Feeding Tampa Bay

Freedom Village II

(Life Skills Development)

5002 S. Bridge St. Tampa, FL 33611 (813) 831-6988

4702 Transport Dr. #6 Tampa, FL 33605 (813) 254-1190

Goodwill BookWorks

bookworks@goodwill-suncoast.com 16432 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 523-1512, ext. 2673 11954 C.R. 105 Oxford, FL 34484 (352) 643-2000 ext. 111 430 Sebring Square Sebring, FL 33870 (863) 314-3200, ext.108

Freedom Village III 1167 Turner St. Clearwater, FL 33756 (727) 443-6799

Heritage Oaks of Palm Harbor 2351 Alderman Rd. Palm Harbor, FL 34683 (727) 787-0792

Heritage Oaks of Ocala 2820 S.W. 34th St. Ocala, FL 34474 (352) 224-9815

TTY for all Goodwill apartments: (727) 579-1068

community Goodwill Retail Stores

1407 S. U.S. Hwy 301 Tampa, FL 33619 (813) 542-8100

Pinellas County

10739 Big Bend Rd. (SS) Riverview, FL 33579 (813) 485-8900

SS = Superstore

3929 Tampa Rd. (SS) Oldsmar, FL 34677 (813) 792-6092 1460 Missouri Ave. N. Largo, FL 33770 (727) 581-7069 16494 U.S. Hwy 19 N. Clearwater, FL 33764 (727) 315-4171 2550 34th St. N. (SS) St. Petersburg, FL 33713 (727) 256-0900 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-7354

Hillsborough County 1106 E. Brandon Blvd. (SS) Brandon, FL 33511 (813) 689-6279

2802 James Redman Pkwy.

Plant City, FL 33566 (813) 754-2778 3050 College Ave. E. Ruskin, FL 33570 (813) 645-3615

Pasco County

Polk County 5411 S. Florida Ave. (SS) Lakeland, FL 33813 (863) 646-4301 600 Sixth St. N.W. Winter Haven, FL 33881 (863) 299-1486

Marion County 2830 S.W. 27th Ave. (SS) Ocala, FL 34474 (352) 629-4202

Citrus County

11462 S.R. 54 (SS) Trinity, FL 34655 (727) 247-1600

254 N. Suncoast Blvd.

Crystal River, FL 34429 (352) 795-5920

2390 Willow Oak Dr. (SS) Wesley Chapel, FL 33544 (813) 751-2047

Hernando County 4750 Commercial Way (SS) Spring Hill, FL 34606 (352) 596-1712

4102 W. Hillsborough Ave. (SS) Tampa, FL 33614 (813) 874-7077

Sumter County 11954 C.R. 105 (SS) Oxford, FL 34484 (352) 643-2000

Goodwill Outlet Stores 10596 Gandy Blvd.

St. Petersburg, FL 33702 (727) 523-1512, ext. 1450

Highlands County

3033 Drane Field Rd. Lakeland, FL 33811 (863) 647-4225

420 Sebring Square (SS) Sebring, FL 33870 (863) 314-3200

2920 W. Silver Springs Blvd.

Ocala, FL 34475 (352) 369-3000

20 retail stores, 3 outlet stores, 2 Job Connection Centers,

and growing!

G O O D W I L L

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financial report Balance Sheet

Year ended Assets

Year ended

6/30/19

6/30/18

$12,843,167

$18,202,721

Accounts Receivable

2,089,841

2,189,862

Inventories

4,695,641

4,335,586

Prepaid expenses/other

1,640,996

1,641,345

Cash and cash equivalents

Investments

10,323,187

9,773,306

Land, buildings and equipment

94,236,810

86,707,386

$125,829,642

$122,850,206

Total Assets Liabilities Accounts Payable

$1,458,728

$1,245,452

Accrued payroll

1,372,869

1,230,606

Other accrued expenses

4,497,248

2,406,771

Deferred gift payable

220,539

223,757

Deferred revenue

331,601

376,733

Deferred compensation payable Long Term Debt Total Liabilities Net Assets

2,755,841

2,574,607

64,595,447

68,595,496

$75,232,273

$76,653,422

$50,597,369

$46,196,784

$125,829,642

$122,850,206

Total Liabilities and Net Assets

Total Revenue 74,292,840

$

Revenue

Sales and Sales Salvage and Salvage Sales and Salvage 58,612,77858,612,778 58,612,778 ConsumerConsumer Services Services 13,773,00213,773,002 Consumer Services Public Support Public Support 13,773,002 1,414,060 1,414,060 Other Other Public Support 1,414,060 493,000 493,000 Other

Total 2018-2019 Total 2018-2019 Revenue Revenue 74,292,84074,292,840 493,000

Expenses

Expenses Expenses Program Services Program Services Program58,370,868 Services $ 58,370,868 67,590,301 58,370,868 Management Management and general and general 8,407,080* 8,407,080* Management and General Public Support Public Support 8,407,080* Change to Net Assets* 812,353 812,353 Public Support

812,353 Total 2018-2019 Total 2018-2019 Expenses Expenses 67,590,30167,590,301

Total Change TotaltoChange Net Assets to Net Assets 6,702,539 6,702,539

Total Expenses

6,702,539

$

* A $2,301,957 non-operating expense to record the market value of interest rate SWAP agreements is not reected.

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board of directors

Chair Heather Ceresoli Taylor White Senior Vice Chair Carole F. Philipson Florida Hospital Carrollwood (Retired) Secretary Dominic Macrone Cedar Fair Entertainment Company Vice Chair Louise R. Lopez MGT Consulting Vice Chair Mark Pichowski Bouchard Insurance Vice Chair Ed Rader Kmart (retired) Vice Chair Sandra Young Regions Bank President and CEO, ex officio Deborah A. Passerini

G-I-S Housing Boards Ed Rader, Chair Bob Dobkowski, Vice Chair Louise Lopez, Sec/Treasurer Debbie Passerini, EVP Christina Elam Marie Hebbler

DIRECTORS Lee Bell Saltmarsh, Cleaveland & Gund Steve Bivens Cavotec

CORPORATE OFFICERS Deborah A. Passerini

President and Chief Executive Officer Gary R. Hebert Corporate Treasurer and Chief Financial Officer

Robert D. Dobkowski Mr. & Mrs. Blindmaster

Stefanie Anna Corporate Secretary and Vice President for

Christina Elam UBS Financial Services

Corporate Affairs & Governance Jacqueline R. Miller

Steve Erickson Raymond James

Vice President for Human Resources Paul M. Norris

Mark E. Gauthier Gauthier Consulting

Vice President for Corrections and Housing

Andrea Kiehl Sykes Enterprises, Inc.

Kris Rawson Vice President for Workforce Development

John Maceovsky CBIZ MHM, Inc.

Allen Starr

Melissa Mora Florida Hospital/Advent Health - West Florida Region Scott Rutz The Northern Trust Company Robert A. Wabbersen Publix Super Markets, Inc.

Vice President for Information Technology and Chief Information Officer James D. Williams Vice President for Fund Development

HONORARY / EMERITUS President and CEO Emeritus R. Lee Waits

JobWorks Board Lee Bell, Chair Heather Ceresoli, Vice Chair Melissa Mora, Secretary Debbie Passerini, President Steve Erickson

GOODWILL INDUSTRIES-SUNCOAST

Ed Rader

Andrea Kiehl Mark Pichowski

G O O D W I L L

2018-2019

BOARD OFFICERS

S U N COA S T

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We call the guy in our logo Smiley G. He’s happy with what Goodwill does to uplift our community. Things like free Job Connection Centers, employment services for people with disabilities, a childhood literacy program, affordable apartment communities and community corrections programs to create productive citizens. Smile on, Smiley G. 10596 Gandy Boulevard, St. Petersburg, FL 33702 • 727-523-1512 • 888-279-1988 • TTY for all locations 727-579-1068 • goodwill-suncoast.org

Follow GoodLilly, Goodwill-Suncoast’s social media spokesgal, on Facebook, Twitter, Pinterest and Instagram.

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Suncoast Business Solutions

www.sbsgoodwill.com

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