Grand Hyatt Kuala Lumpur - Room Compendium by Grand Hyatt Kuala Lumpur

GRAND GO

WELCOME TO GRAND HYATT KUALA LUMPUR

Dear Hyatt Guests,

A warm “Selamat Datang” to Kuala Lumpur, the city of smiles, diverse culture and vibrant sights, sounds and tastes

A fascinating contrast of a rich past and contemporary lifestyle, there is so much to discover in this bustling city. Here you will find cultural events, historical places of interest, a myriad of dining options and some of the best shopping malls in Asia

Grand Hyatt Kuala Lumpur promises authentic Malaysian hospitality to make your stay a warm and pleasant experience For your convenience, we have outlined the many services and facilities within the hotel as well as the surrounding areas. As you explore and experience Kuala Lumpur, please do not hesitate to call us for assistance when required

We wish you a most comfortable and memorable stay

Yours sincerely,

Olivier Lenoir

General Manager

Safety First, Wellbeing Always

One of our highest priorities for welcoming guests and colleagues is doing it with your safety and wellbeing in mind.

Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols and includes:

• GBAC STARTM cleanliness and training accreditation process through the Global Biorisk Advisory Council (GBAC) at all Hyatt hotels

• Trained Hygiene & Wellbeing Leader or team at all locations, responsible for their hotel adhering to enhanced operational protocols and training

• Trusted medical and cross-functional industry advisors—including experts from Cleveland Clinic—to help us fine-tune safety protocols and consider various aspects of the entire hotel experience.

Hyatt’s Global Care & Cleanliness Commitment is an important expression of our purpose to care for people so they can be their best, and Hyatt hotels worldwide continue to take precautionary measures in an effort to give our guests, customers, and colleagues peace of mind.

Scan to learn more about the precautionary measures taken across Hyatt hotels in Asia Pacific in an effort to maintain a safe environment for our guests and colleagues.

HYATT HAS IT

MISSING MUST HAVES

Whatever you need, whatever you lost, or whatever you simply forgot, Hyatt has it. Let us know what you need from the below, and we’ll deliver it right to your door

THE FOLLOWING ITEMS ARE AVAILABLE FOR YOUR CONVENIENCE

Baby Shampoo/Oil/Powder

Deodorant (Men & Women)

Ear Plugs

Eye Mask

Mouthwash

Lint Mitt

Kids Slipper

Hair Spray

Hair Brush

Toothbrush

Toothpaste

Nail Polish Remover

Make-Up Remover

Sanitary Products

ENJOY THESE ITEMS DURING YOUR STAY WITH US OR TAKE THEM WITH YOU AND WE’LL SIMPLY CHARGE THEM TO YOUR ROOM

Corner Guard

Curling Iron

(Long or Short Clip)

Hair Straightener

Humidifier

Ice Bucket

HDMI Cable

Phone Charger

Phone Adapter

First Aid Kit

Kids Bathrobe

Kids Hanger

Essential Baby Products

Baby Potty Seat

Baby Dustbin

Baby Bathtub

Baby Bottle Sterilizer

Baby Crib Bumper

Free Weight Set (2lb, 3lb, 5lb)

Weight Scale

Yoga Mat

Prayer Mat

Sarong

Telekung

Blanket

Medium Firm Polyester Non-

feather Duvet

Contour Massage

Feather Pillow

Foam Pillow

Standard Latex Pillow

Ultra-soft Micro Fibre Pillow

Buckwheat Pillow

Cervicalopedic Pillow

AIRLINE RESERVATIONS

CHECK-OUT TIME

PAYMENT METHODS

HOTEL SERVICES

Our Concierge is pleased to handle any international or domestic airline reservations and reconfirmations. For enquiries, please contact Concierge

Check-out time is Noon For extensions of stay or other arrangements, please contact the Front Desk

We accept all major credit cards, including American Express, Diners Club, JCB, MasterCard, Visa, Union Pay, WeChat Pay, Alipay and Apple Pay

DOCTOR

DRESS CODE

DRINKING WATER

DUTY MANAGER

EMERGENCY

HOUSEKEEPING

ICE SUPPLY

For emergencies or other medical services, please call Guest Services

Smart casual wear is required within the hotel premises

Please note that the tap water is potable, however for drinking purposes we recommend bottled water Complimentary bottles of drinking water are provided in your room. For additional water, please contact Guest Services Ecotaps™ bottles are not allowed to be taken out of the room / hotel.

Available 24 hours a day, the Assistant Manager on duty can be contacted via Guest Services, and they will be pleased to assist with any enquiries.

In the case of an emergency, please dial “0” or press the emergency button on the bedside phone In a situation of an emergency an announcement will be made throughout the hotel Please follow the directions of hotel employees and refer to the evacuation plan on the back of the main entrance of your room.

Extra pillows, non-allergic foam pillows, blankets and additional guest amenities are available to make your stay more comfortable We also provide roll-away beds, baby cribs and extra items for the comfort of infants and young children. For assistance, please contact Guest Services.

Please contact Guest Services for ice delivery at any time

SAFE DEPOSIT BOXES

SWIMMING POOL

HOTEL SERVICES

All guestrooms are equipped with WIFI and broadband facilities For laptop connection, please use the socket located on the wall adjacent to the writing desk Internet access is also available at the Business Centre in the lobby For more details, please contact Guest Services.

Pressing and Dry Cleaning services are available in the hotel from 10:00 AM to 6:00 PM for your convenience Please refer to the itemised laundry list located in your wardrobe and for any further assistance please contact Guest Services.

Parking at the hotel is available For assistance, please contact Concierge.

For your convenience, a personal safe box is located in your room Larger safe boxes are available at the cashier’s counter in the lobby

The hotel has an outdoor leisure pool, kids pool and poolside locker rooms on Level 2 It is open daily from 6:00 AM – 10:00 PM

A swimsuit dryer is available in the ESSA Spa locker changing areas for your convenience For more information, please contact ESSA Spa.

TOURS, TRAVEL AND SIGHTSEEING

TRANSPORTATION

WINDOW CLEANING

Guided tours to various places of interest in Kuala Lumpur can be arranged For assistance, please contact Concierge

A range of hotel cars are available for your transportation requirements We recommend that you make prior reservations For assistance, please contact Concierge.

Please be advised that the hotel windows will be cleaned regularly For your privacy, please keep the curtains closed.

The Fitness Centre features state of the art Technogym cardio and strength training equipment with personalised LCD screens

OPERATING HOURS

Accessible 24 hours

For more information, please contact Fitness Centre

FOOD. THOUGHTFULLY SOURCED. CAREFULLY SERVED.

At Hyatt, we want to meet the needs of the present generation without compromising what’s best for future generations. We believe have the responsibility to ensure that every one of our dishes is thoughtfully sourced and carefully served

Look out for this symbol on responsibly sourced seafood certified by MSC, ASC, BAP & WWF

“Sustainable” - Pertaining to a system that maintains its own viability by using techniques that allow for continual reuse.

This is a lifestyle that will be inevitably inspire change in the way we eat and every choice we make Empower yourself and others to make the right choices.

Grand Hyatt Kuala Lumpur is committed to using exclusively cage-free eggs for all food preparation by 2025, in partnership with a dedicated producer, aligning with Hyatt Hotels’ global responsible sourcing guidelines

We commit that our Food & Beverage venues are ISO 22000:2018 certified, internationally recognized as the highest food safety management system.

JP TERES

RESTAURANTS

Located on the ground floor, offers guests both indoor and outdoor dining areas with convenient street access The large outdoor terrace is surrounded by greenery and water features and is an ideal venue for after work get-togethers, family occasions or catching up with friends. The restaurant offers Malaysian cuisine prepared in show kitchens such as satay grills, tandoor ovens, roti hot plates and wok stations

OPERATING HOURS:

9:00 AM 11:00 PM daily

Located on the top floor of the hotel and consists of a restaurant, a bar and a lounge THIRTY8 creates a lively and interactive space where guests can wine and dine amongst the action from the vibrant show kitchens and enjoy stunning views of the iconic Petronas Twin Towers and the city. The restaurant offers a range of steaks, Chinese seafood, sushi and sashimi THIRTY8 serves breakfast, lunch and dinner

OPERATING HOURS:

6:30 AM Midnight daily

POOLHOUSE

For restaurant reservations please call Guest Services who will be happy to assist you THIRTY8

Located on the 2nd floor of the hotel next to the outdoor swimming pool, this restaurant operates an all-day alfresco dining with a menu that offers a healthy yet hearty cuisine curated by celebrity Chef Daniel Green himself.

This restaurant has an extensive array of fun yet nutritious delights for a guilt-free indulgence

OPERATING HOURS:

10:00 AM 7:00 PM (Sunday - Thursday)

10:00 AM - 9:00 PM (Friday - Saturday)

BREAKFAST

Available from 7:00 AM - 11:00 AM

Morning bakery basket, butter, honey, fruit preserves

Sliced seasonal fruit

Choice of cereal

Cornflakes, all-bran, coco crunch, special k, homemade granola

Choice of milk or yoghurt

Full cream milk, plant-based oat milk, almond milk, Flavoured yoghurt (strawberry, mango, plain)

Choice of freshly squeezed juice

Orange, watermelon, pineapple, carrot, green apple

Choice of hot beverage

Coffee, hot chocolate, tea or decaffeinated coffee

Morning bakery basket, butter, honey, fruit preserves

Sliced seasonal fruit

Choice of cereal

Cornflakes, all-bran, coco crunch, special k, homemade granola

Two cage-free eggs any style

Poached, fried, scrambled, omelette

Hash brown potato, roasted tomato, chicken sausage, sautéed mushroom, baked bean

Choice of freshly squeezed juice

Orange, watermelon, pineapple, carrot, green apple

Choice of hot beverage

Coffee, hot chocolate, tea or decaffeinated coffee

Nasi Lemak, steamed coconut rice, lamb rendang, squid sambal

cage-free egg, cucumber fried peanut, silver anchovy

Sliced seasonal fruit

Choice of freshly squeezed juice

Orange, watermelon, pineapple, carrot, green apple

Choice of hot beverage

Nescafe tarik, teh tarik, hot chocolate, or decaffeinated coffee

Choice of congee

Fish, chicken

Accompanied by braised bean, pickle lettuce, fried dace, spring onion, soy sauce, fried shallot, Cantonese doughnut, sesame oil

Chef choice of steamed dim sum, sweet soy sauce, chili sauce

Sliced seasonal fruit

Choice of freshly squeezed juice

Orange, watermelon, pineapple, carrot, green apple

Choice of hot beverage

Coffee, hot chocolate, Chinese tea or decaffeinated coffee

BREAKFAST SPECIALITIES

BREAKFAST A LA CARTE

Available from 7:00 AM - 11:00 AM

Omelette, fried, scrambled, poached

Chicken sausage, sautéed mushroom, roasted tomato, baked bean, hash brown potato

Asparagus, spinach, kale, basil, parsley, tomato, green capsicum, chili jam

Benedict, turkey slice, English muffin, hollandaise

Royale, smoked salmon, English muffin, hollandaise

Avocado, feta cheese, dukkah spice, English muffin, hollandaise

BREAKFAST SIDE

Chicken sausage

Smoked salmon

Sautéed mushroom

Roasted tomato

Baked bean

Hashbrown potato

served with choice of milk or yoghurt

Cornflakes

Rice crispies

All-bran

Coco crunch

Honey star

Special k Homemade granola

Morning bakery basket

Freshly baked croissant, danish, muffin, toast

Honey, butter, fruit preserve

Coconut chia seed pudding

Mango and passion fruit compote, seasonal berry, roasted coconut

Bircher muesli

Oatmeal, mixed nut, yoghurt, green apple, seasonal berry, honey

Cut seasonal fruit

Pancake

Maple syrup, mixed berry compote, strawberry, whipped cream

BREAKFAST A LA CARTE

Steamed coconut rice, lamb rendang, squid sambal, cage-free egg, cucumber, fried peanut, silver anchovy

Wok-fried mee mamak

Yellow noodle, chicken, choy sum, egg, bean sprout, bean curd, fritter

Wok-fried bee hoon

Stir-fried flat noodle, cabbage, carrot, choy sum, bean sprout, chive, mushroom

Wonton noodle soup

Egg noodle, bok choy, chicken, wonton dumpling

Homemade Indian bread, chicken curry, yellow dhal, sambal

Congee

Choice of plain, chicken, fish

Spring onion, soy sauce, ginger, sesame oil fried shallot, salted egg, braised peanut, preserved vegetable

Assorted steamed dim sum

Siew mai, prawn dumpling, chive and vegetable, chili sauce, sweet sauce

Available 11:00 AM - 01:00

Romaine lettuce, streaky beef, garlic crouton, shaved parmesan, Caesar dressing

Avocado, cherry tomato, carrot, cucumber, radish, shallot, balsamic dressing

Caprese

Buffalo mozzarella, seasonal tomato, basil pesto, extra virgin olive oil, arugula

Seared tuna, lettuce, bean, potato, tomato, boiled egg, Kalamata olive, lemon vinaigrette

Chicken curry puff

Tamarind chutney

Prawn kataifi

Garlic, chili, coriander sauce

Cucur Udang

Shrimp fritter, chives, carrot, beansprout, chilli sauce

Vegetable spring roll

Sweet chili sauce

Creamy wild mushroom

Garlic crouton, truffle oil

Roasted tomato soup Sour cream, chive, basil oil

ALL DAY DINING A LA CARTE

Served with French fries or mixed garden green

Smoke salmon wrap

Tortilla, cream cheese, tomato, lettuce, radish, onion, caper, cress

Grilled chicken breast, fried cage-free egg, lettuce, tomato, streaky beef, toast bread

Grilled beef patty, gruyere cheese, lettuce, tomato, pickled, onion jam

Tofu katsu sando

Tofu, lettuce, tomato, ton katsu sauce, pineapple pickle, curry mayo

Chicken satay, prawn, local spiced chicken, cracker, acar, fried cage free egg

Nasi lemak

Steamed coconut rice, lamb rendang, squid sambal, cage-free egg, cucumber, fried peanut, silver anchovy

Flat rice noodle, bean sprout, chive, prawn, squid, cockle, dark soy sauce, chilli paste

Yellow noodle, chicken, shrimp, cage-free egg, potato, vegetable fritter, tomato, cabbage, choy sum chili

Choice of spaghetti, fettuccine or penne

Gluten free option are available on request

Bolognese D

Beef ragout, grana Padano

Carbonara D

Streaky beef, egg yolk, grana Padano

Aglio e olio V

Extra virgin olive oil, chilli, garlic

V N Tomato sauce

Garlic, basil

Cage-free egg, scallion, asparagus, tofu, garlic, cashew nut

Asparagus, roasted potato, tomato, olive

Fish and chips

Red snapper fillet, remoulade sauce, lemon, French fries

lamb shank

Mashed potato, celery, shallot confit, lamb au jus, rosemary

Chicken schnitzel

Garden green salad, radish, potato, spring onion, lemon, sage

Served with garlic confit, sautéed cherry tomato

Chicken breast

, 250g, Malaysia

Petuna salmon steak

King Prawn

, 160g, Tasmania , 250g, Malaysia

tenderloin

chop

, 220g, Black Angus, grass-fed, Australia , 350g, Black Angus, grass-fed, Australia

Select one side dish and sauce

Choice of Sauce

Mushroom

Peppercorn

Lemon capers

Chimichurri,

parsley, chili, garlic, oregano, vinegar

Side dish

French fries

Garlic mashed potato

Sautee seasonal mushroom

Steamed broccoli

Garden green salad, cucumber, cherry tomato, balsamic dressing

JP TERES SIGNATURE

Available from Noon – 10 30 PM

Papaya, rose apple, guava, young mango, jicama, shrimp paste, peanut, Chinese dough fritter sesame seed

Popiah basah

Fresh spring roll, braised jicama, shrimp, boiled egg, peanut, homemade chili sauce

Aneka satay

Half dozen chicken and beef, cucumber, onion, rice cake, peanut sauce

Mee kari

Yellow noodle, tofu, tiger prawn, fishcake, bean sprout, mint, shrimp curry broth, coconut milk

JP teres Signature Chicken Rice

Roasted or poached free range chicken, fragrant rice, chicken broth, chili, ginger, sweet soy sauce

Asam pedas ikan merah

Red snapper, chili, galangal, lemongrass, onion, tamarind, okra, tomato, Vietnamese mint

Rendang daging

Braised Australian grass-fed beef, lemongrass, galangal, coconut milk, turmeric leaf, chili

Served with naan or rice

Chettinad lamb curry

Australian grass-fed lamb, fried onion, tomato, homemade roasted 24 masala spice

Murgh makhani

Boneless chicken, onion, tomato, cashew nut, methi, coriander

Fish tandoor

Golden pomfret, homemade tandoor spice, curd, mint

Kadai paneer

Cottage cheese, tomato based gravy, onion, capsicum, Indian spices

V V Dal tadka

Yellow lentil, cumin, garlic, turmeric, ghee

KIDS MENU

DESSERT

Chicken finger

Crispy chicken tender, ketchup, mayonnaise

Fish and chip

Battered fish fillet, lemon wedge, remoulade sauce

Mac and cheese

Baked macaroni, Mornay cheese sauce

Egg fried rice

Wok fried rice, chicken, mixed vegetable, cage-free egg

Pasta

Spaghetti or penne

Cream sauce, tomato sauce or beef bolognese

Vegetarian noodle soup

Yellow noodle, broccoli, bok choy, mushroom, carrot

spring onion, fried shallot

Manjari 64% chocolate cake

Chocolate mousse, almond cake, orange cremeux

Mango coconut verrine

Pudding, mango compote, lime baba

Strawberry cheesecake

Fresh strawberry, pecan crumble

Mango jasmine Saint Honore

Mango passion cremeux, coconut daquoise, puff pastry, jasmine tea naelaka cream

Seasonal fruit platter

Grand ice cream cup

Vanilla, chocolate, strawberry, blueberry cheesecake

mango passion sorbet

SIGNATURE HEALTHY JUICE

FRESHLY SQUEEZE JUICE

Available from 7:00 AM - 11:00 PM

Early riser

Beetroot, pineapple, carrot, lemon

A.B.C

Apple, beetroot, celery

Super detox

Carrot, apple, celery, spinach, ginger

Orange sunrise

Orange, pineapple, carrot, mint

Easy berry

Watermelon, strawberry, raspberry, blueberry, Pomegranate, mint

Blueberry smoothie

Blueberry, almond milk, almond, banana, granola, ground cinnamon

Creamy kale

Kale, pineapple, greek yogurt, almond milk, kelulut honey

Apple crisp

Apple cider, yoghurt, oat, pecan, ground nutmeg

Fruit

Orange, Apple, Pineapple, Watermelon

Vegetable

Cucumber, Carrots, Celery, Tomato

BEVERAGE

Orange

Watermelon

Pineapple

Carrot

Apple

Iced lemon tea

Signature lemonade

Espresso

Cappuccino

Café latte

Coffee

Decaffeinated coffee

Earl Grey English Breakfast

Darjeeling

Jade Sword

Japanese Sencha

Chamomile

Blackcurrant and hibiscus

Iron Buddha

Pu-erh

Coca-Cola

Coca-Cola Light

Sprite

Soda Water

Tonic Water

Acqua Panna (750ml)

San Pellegrino (750ml)

Terredirai Prosecco DOC Extra Dry, Italy

Grant Burge Benchmark, Chardonnay, Australia

Ketu Bay, Sauvignon Blanc, Marlborough, Australia

Tempus Two Silver Series, Pinot Gris, South Eastern Australia, Australia

Selbach Oster Mosel Incline Qualitatswein, Riesling, Germany

Frescobaldi Remole Bianco, Toscana, Italy

Wolf Blass Bilyara, Shiraz, South Eastern Australia, Australia

Tiger, Singapore Heineken, Netherlands Guinness, Ireland

ESSA SPA

Filled with the light and green energy of our Malaysian rainforests, experience the true essence of wellness in Kuala Lumpur at Essa Spa Retreat to deepest relaxation in the luxurious solitude of our spa sanctuary at ESSA, you’ll bask in the powerful benefits of traditional Malay healing.

Mixing unique, natural elements from our rainforests in the distinctly Malaysian tradition of ramuan, ESSA optimises your health by developing personal treatment programs to reconnect you to the natural world

Restoring your senses to optimal balance, we develop your inner radiance, nurture essential calm and activate energetic awakening Restoring flow, serenity and energy, experience the true essence of wellness in Kuala Lumpur at Essa Spa

Within the practice of ramuan, healing begins by attuning the body’s energies to the rhythms of nature. Prepared according to ancestral wisdom, ESSA’s ramuan oils, tinctures and elixirs originate from the leaves, roots, stems, barks, flowers and fruits of our rainforests to promote your good health in a systematic way Rebalancing and reconnecting you to the natural world, enjoy ramuan healing at ESSA by asking yourself what you need. Explore:

CALM

De-stress to achieve tranquil serenity Jasmine, Ylang Ylang, Bergamot and Frangipani

REVIVE

Uplift to activate instant energy Black Pepper, Cinnamon, Clove, Kaffir Lime and Tongkat Ali

RENEW

Purify to discover beauty and flow Vetiver, Neroli, Ginger and Lemongrass Conscious of the balance between internal health and outer radiance you’ll achieve the deep relaxation and true calm only nature can provide at Essa Spa in the heart of Kuala Lumpur

THE ESSA ENVIRONMENT

We invite you to explore our unique wellness facility flooded with natural light and lush greenery, complete with a fitness centre, hydrotherapy, personal training, an elevated swimming pool, sun lounge, all-inclusive spa suites and more

RAMUAN AT ESSA

ESSA PACKAGES

With warm Malaysian grace, Essa Packages focuses on returning the body to equilibrium. Through well-choreographed rituals created with the ancient Malaysian healing art of ramuan, you’ll be returned to a state of balance, deeply relaxed, newly awakened or indulgently radiant

CALM

2 HOURS MYR 600

Allow us to do all the work as you relax into a dream state. Artfully combining treatments to provide the ultimate in tranquillity, soak in the beauty of the Malaysian rainforest and emerge completely at ease

60 minutes - Bergamot Honey Body Wrap

60 minutes - ESSA Dream State Massage

REVIVE

2 HOURS MYR 600

If you ’ ve been feeling sluggish or simply need to reset your internal clock, experience a powerful awakening with Malaysia’s best natural ingredients Expert ramuan mixing sees to it that your energy is unblocked

60 minutes - Awaken & Renew Body Scrub

60 minutes - Malay Urut Body Massage

RENEW

3 HOURS MYR 900

For those seeking the ultimate uplifting moments and beauty therapy, this incredible series ensures nourishing, hydrating and inner relaxation to both mind as well as body Invigorating, you’ll be radiant and fully renewed

60 minutes - Jasmine Smooth Body Scrub

60 minutes - ESSA Hot Stone Massage

60 minutes - One choice of Kerstin Florian Facials

ESSA FACIALS

ESSA SPA

Cleansing and clarifying, activate healthy skin with Kerstin Florian facials.

GENTLE NOURISH

60 MINUTES MYR 390

Calming and deeply hydrating facial for sensitive skin and after sun exposure Light botanical cleansing, gentle exfoliate, mineral rich mask and application of hydrating booster to balance out reddened skin

BALANCING CLEANSE

60 MINUTES MYR 390

Result-oriented cleansing targeted for oily skin Purifying the skin with antioxidant rich serum to heal and vitamins to balance, giving it a clear, healthier complexion.

RADIANT BRIGHT

60 MINUTES MYR 390

A powerful blend of skin illuminating botanical and brightening complex solutions for specific skin concerns including hyperpigmentation, fine lines and premature aging, diminishing fine lines and enhance skin radiance

ESSA BODY TREATMENTS

Activate, alleviate and renew Retreat to deep relaxation and slough away dullness with ramuan healing of ESSA Body Treatments which comprises of body scrub or body wrap treatments

JASMINE SMOOTH BODY SCRUB

60 MINUTES MYR 360

A gentle exfoliation with jasmine calms, hydrates and nourishes the skin and relaxes the mind. Leaves skin incredibly soft and smooth.

AWAKEN & RENEW BODY SCRUB

60 MINUTES MYR 360

Invigorate the body and activate health with this coffee and tongkat ali scrub Improving the surface texture and appearance of uneven skin, this treatment tones and exfoliates sluggish skin

BERGAMOT HONEY BODY WRAP

60 MINUTES MYR 360

Soak in the essential nourishment of bergamot and honey

Combined with vanilla, this warm body wrap experience calms as it purifies, reviving up your natural glow and relaxing body and mind while deeply hydrating

ESSA MASSAGE