OVI Guest Directory by Grand Pacific Resorts

WELCOME

The Olympic Village Inn Team would like to personally welcome you to North Lake Tahoe and the Olympic Village Inn. It is our privilege to host you in our beloved resort. We look forward to making your time with us exceptional and anticipate creating an experience worth sharing for you. If you need anything during visit, please do not hesitate to reach out to any member of our team below or the Front Desk. Please enjoy your time away...time together.

Sincerely,

Spencer Malone - Front Desk Manager

Faviola Alcocer - Front Desk Supervisor

Oralia Corral - Housekeeping Manager

Jose Saludes - Housekeeping Supervisor

Tony Gandara - Regional Director of Resort Facilities, Northern California

Esmeralda Negrete - Administrative Assistant

As a member of the Grand Pacific Resorts family, we’re deeply committed to “Enriching Lives by Creating Experiences Worth Sharing.” Our BE EPIC Values include Balance, Empowerment, Enthusiasm, Passion, Integrity, and Consistency, and we invite you to experience each one during your time with us.

Happy Vacationing!

Ginger Karl, General Manager

RESORT SERVICES

Our team is just a phone call or text away. For assistance with housekeeping, maintenance, or any other issues, please contact the front desk by dialing 0 or text (530) 230-5212.

WIFI

The Olympic Village Inn offers complimentary Wireless Internet.

WIFI NETWORK : GrandPac Tech Support (877) 665-1288

Activities:

A weekly schedule of activities is available at the front desk.

Additional Amenities

Cribs are available upon request on a first come, first serve basis.

An extensive DVD title library is available at the front desk.

Board games and puzzles are also available on the 3rd floor in the library cabinets.

Clubhouse

An ideal space for social gatherings. Open 9:00 a.m. to 10:00 p.m. In the clubhouse you will find a common use kitchen, a large refrigerator and freezer.

Front Desk

Open daily 7:00 a.m. to 11:00 p.m. OlympicVillageInn.com @OlympicVillageInn

Game Room & Fitness Center

Open daily 7AM-11PM:

The game room offers ping-pong and shuffleboard table, arcade games and a PlayStation 4 game console.

The fitness center features treadmills, stationary bicycles and a universal machine. Use code 1234# to enter.

Housekeeping Services

Tuesday - 1st floor Midweek Service

Wednesday - 2nd floor Midweek Service

Thursday - 3rd floor Midweek Service

Laundry Facilities

Located next to our lobby near the fountain courtyard. Washers and dryers are available in our guest laundry facilities at no charge.

Medical Emergency

In case of medical emergency, dial 911.

Pool/Hot Tub

Our large lap pool is heated year round. The resort also offers one hot tub. In the courtyard, you will find a fire pit to gather around.

RESORT GUIDELINES

Welcome to the Olympic Village Inn. We have taken a moment to highlight a few important Rules & Regulations, which help to ensure that all of our guests experience an enjoyable vacation.

Occupancy

All units accommodate four overnight guests. All additional guests should be registered at the front desk in order to receive keys and/or parking pass.

Check-In / Out Times

You are invited to check in at 4:00 p.m. Check out is no later than 11:00 a.m. seven days a week. No late check outs can be honored to ensure that the room remains vacant for sufficiant time period prior to next owner/guest.

Check-In Age

Your group must include at least one adult 18 years or older throughout your stay. Failure to comply may cause forfeiture of your remaining nights.

Check-Out Procedure

Prior to check out at 11:00 a.m., please load all dirty dishes and kitchenware in the dishwasher and turn it on. Make sure all checked out items have been returned. You may text (530) 230-5212 "checkout" and leave the keys in your unit. A late charge may be assessed if your unit is not vacated by 11:00 a.m.

Clothing

Shirts and shoes are required in the lobby, fitness center and game room of the resort at all times.

Barbecues

Barbecues are located on the deck adjacent to the clubhouse. Local fire code prohibits the use of barbecue grills on our unit patios.

Housekeeping Schedule

Housekeeping Services are provided as follows:

Tuesday - 1st floor Midweek Service

Wednesday - 2nd floor Midweek Service

Thursday - 3rd floor Midweek Service

Additional cleaning and/or linen services are available upon request for an additional charge.

Parking

Parking is provided for our guests with one assigned spot. Additional parking is available off property. Parking permits are required. Please check with the front desk.

Pets

Pets are not permitted at the resort or in any unit or common area. Emotional support or comfort animals are considered pets, and are not permitted on resort property. A fee of two hundred fifty dollars ($250.00) may be charged by the resort for each night in violation of this policy. Failure to comply

may also result in the owner, renter, or guest being required to vacate the resort with no refund. Please inquire at the front desk for local pet boarding options. Exclusion of pets does not prohibit service animals, which are trained to respond to the individual’s needs and perform work or a task directly related to the individual’s disability. Service animals must be maintained under control at all times.

Quiet Time

Quiet Time is observed from 10:00 p.m. to 8:00 a.m. Please be considerate of your fellow guests by keeping noise to a minimum during this time.

Smoking

The Olympic Village Inn is a smoke-free resort. Smoking is prohibited in all guest quarters and common areas. A cleaning fee of $300 or more will be charged to any guest who chooses to smoke in the unit.

TV & DVD INSTRUCTIONS

TV Instructions

• Press the ON button on the DirecTV remote control.

• Wait 10 seconds for picture to show.

• If picture does not show hold the ENTER/INPUT button for 3 seconds (bottom right).

• Select the other HDMI option.

DVD/Blu-ray Instructions

• Hold the ENTER/INPUT button for 3 seconds on DirecTV remote.

• Select the other HDMI option.

• Make sure player is on and DVD is in (use black DVD remote).

Troubleshooting

✓ Make sure all cables and power plugs are connected to TV and outlet?

✓ Try a different HDMI option.

✓ Try re-setting DirecTV box. Hold red button on side of DirecTV box for 5 seconds.

✓ Enter channel # as 3 digits, example: 003.

TV Channel Guide

EMERGENCY & MEDICAL INFORMATION

Medical Services For medical emergencies, call 911.

Tahoe Forest Hospital 10121 Pine Avenue

Truckee, CA 96161 | (530) 587-6011

If you have and Emergency after hours, please call our answering service at (866) 324-8610

Proposition 65: California Safe Drinking Water and Toxic Enforcement Act of 1986 [California Resorts]

Pursuant to California’s Proposition 65, Olympic Village Inn is obligated to warn you as follows:

1. This property contains a chemical known by the State of California to cause cancer; and/or

2. This property contains a chemical known by the State of California to cause birth defects or other reproductive harm.

Proposition 65, approved by the voters in 1986, has two major purposes: (i) prevent any discharge or release of dangerous chemical in a manner that will contaminate any water supply and (ii) to prevent any exposure to any dangerous chemical unless the exposed person is first given a “clear and reasonable” warning. Since its inception, the State of California has identified and listed almost 900 chemicals. It is our desire to first and foremost provide you with the finest and safest vacation experience. We must inform you that during your time here you may be exposed to certain chemicals, which fall within the State of California Proposition 65 list of chemicals.

Construction, Building Materials, Furnishings, Hardware, Maintenance Materials, Pest Control and Landscape Materials, and Cleaning Products:

WARNING: Certain construction, building materials, carpets, flooring, paint, room furnishings, hardware, electrical components, maintenance and cleaning products present or used at this facility contain Proposition 65-listed chemicals, which are known to the State of California to cause cancer, and/or birth defects or other reproductive harm.

Tobacco Smoke:

WARNING: This facility restricts smoking to designated areas only. Smoking is prohibited in all units and balconies. Tobacco products and tobacco smoke and its by-products are known to the State of California to cause cancer, and/or birth defects or other reproductive harm.

Gasoline/Diesel Engine Exhaust:

WARNING: The operation of engines, including automobiles, maintenance vehicles and other small internal combustion engines associated with this facility contain Proposition 65-listed chemicals, which are known to the State of California to cause cancer, and/or birth defects or other reproductive harm.

Burning Logs or Other Materials in Fireplaces/Fire Pits:

WARNING: Combustion sources such as fireplaces, barbecues, and fire pits are present at this facility. Any time organic matter such as gas, charcoal or wood is burned, Proposition 65-listed chemicals are released into the air, and such exposure to chemicals are known to the State of California to cause cancer, and/or birth defects or other reproductive harm.

Food, Alcoholic & Non-Alcoholic Beverages, Bottled Water:

WARNING: Chemicals known to the State of California to cause cancer, and/or birth defects or other reproductive harm may be present in foods or beverages sold or served here. Drinking distilled spirits, beer, coolers, wine, and other alcoholic beverages may increase cancer risk, and if consumed during pregnancy can cause birth defects.

The above-identified sources and potential exposure is not intended to be exhaustive. It is possible that other sources of Proposition 65-listed chemicals are present at this facility. For a complete list of all chemicals identified by the State of California to be covered under Proposition 65 (which may or may not be present here), please inquire at the front desk. While the chemicals listed above have been identified as being present within our facility, you are encouraged to visit the following website: http://oehha.ca.gov/ (Office of Environmental Health Hazard Assessment).