Lake Parks & Boat Ramps Map

Registrations will be processed on a first-come, first-serve basis. No early registrations will be accepted unless previously stated.

ONLINE REGISTRATION

Register online at GoGrapevine.com. Visa or MasterCard required for payment. Due to fee structure, some classes may not be available online. For online memberships, proof of residency must be verified in order to pick up your key fob. Due to fees not being discounted online, HERO recipients must come in person to register.

PHONE–IN REGISTRATION

You may register for classes and programs by phone by calling The REC of Grapevine at 817.410.3450. However, all payments will need to be made online through household accounts.

WALK–IN REGISTRATION

Walk-in registrations can be processed any time at The REC of Grapevine during operating hours.

REFUNDS

Your satisfaction is important to us! If you are not completely satisfied with your class, event, program, please notify us. The following are general guidelines for refunds:

1) A refund may be prorated dependent upon the date of the request. Refunds must be requested prior to the midpoint of that session. 2) All requests for refunds will be reviewed by sta . 3) A Refund Request Form must be completed in person or with a sta member via telephone. Forms may be obtained at The REC of Grapevine front desk.

4) Refunds can be refunded back to the credit card charged or applied to the household account for future use. If payment was made with a check or cash, a refund will be mailed to the household. No cash refunds.

Scan the code with your tablet or phone for more information or visit GoGrapevine. com/Register.

CANCELLATIONS

All programs must have a minimum number of participants in order to be conducted. If a program does not meet this minimum by 48 hours prior to the program start date, the class may cancel/ combine or make any revisions necessary. A full refund will be processed. Please allow three weeks for a refund.

PARTICIPANT NOTICE

Participants must recognize that all classes/activities of a physical nature involve some risk, and by registering for a class/activity of this nature, there is an assumption of risk by the participant. The City of Grapevine Parks & Recreation Department is dedicated to providing safe facilities and equipment for all participants, as well as qualified sta and instructors. Every e ort is made to ensure the safety of the participants and to provide them with first-class leisure activities, facilities, and parks. In the event of a serious accident or illness, it is the policy of the City of Grapevine to:

1) Contact Grapevine Fire Department Emergency Services to perform first aid, and when necessary, recommend transportation to a hospital.

2) Reach the parent and/or legal guardian as soon as the situation allows.

LAKE PARKS ANNUAL PASSES

Purchase your annual pass at all boat ramp pay stations and Lakeview Park. The annual passes are good for a year from the date of purchase and provide holders use of all public boat ramps in Grapevine as well as access to all paid entry parks.