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Customer Service Department

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PATIENT ALERT

PATIENT ALERT

The Customer Services Department (CS) promotes collaborative partnerships, information sharing, and the importance of treating patients and their families with dignity, kindness and respect. The CS Department provides cultural sensitivity, diversity, and awareness education training. These principles are designed to educate employees about the Gila River Indian Community, other tribal nations, and the diverse cultures that exist at GRHC.

Our Patient Advocates

The Patient Advocates serve as patient and family interpreters/ liaisons that facilitate communication with the clinical (healthcare) teams. A key responsibility is to advocate for patient rights with the utmost dignity and respect while assuring patient concerns are promptly acknowledged and addressed.

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