Action on Disaster Relief 2019 Post-Event Guide by PNYX

Conference chair

5 th - 7 th February 2019

Intercontinental Hotel â&#x20AC;˘ San Jose, Costa Rica

post-event guide

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Action on DISASTER RELIEF 5-7 February 2019 | San José, Costa Rica

Foreword Welcome to the Action on Disaster Relief 2019 Post-Event Report where,GRV Global would like to take this opportunity to sincerely thank all those who participated in the fourth annual holding of this important event; a series promoting discussion and solutions to regional disaster preparedness, relief and resilience efforts through public-private partnerships (PPPs). Following a hugely enjoyable and productive few days at the Intercontinental San Jose Hotel in Costa Rica, this report contains a detailed overview of the various plenary sessions, exhibitions, afternoon matchmaking meetings, and social networking functions including a large selection of photographs from the forum.

GRV Global would like to pass on our sincere gratitude to the various Government, NGO, International & United Nations’ agency officials whom participated in the discussions across the few days and were committed to meeting with event delegates throughout our afternoon matchmaking meeting sessions. We are extremely grateful for their kind time and support not only during the week of Action on Disaster Relief (ADR2019) but also, for their assistance during the build up to the event. GRV Global would like to express special thanks to Mr. Ronald Jackson, Executive Director of the Caribbean Disaster Emergency Management Agency (CDEMA), who so expertly fulfilled the role of Official Conference Chair across the two days, utilising his vast regional experience whilst giving engaging and thought-provoking chairmanship throughout. We are honoured to have had CDEMA’s support and chairmanship since ADR’s inception in 2016 and look forward to the ongoing outcomes ahead. In its fourth year, the Action on Disaster Relief has once again proved to be a great success, bringing likeminded officials and private-sector delegates together from across the Americas and the Caribbean; testimonials of which can be found later in this report. We welcomed almost 200 local and international participants to San Jose and facilitated almost 750 face-to-face matchmaking meetings. Continuing the workshop theme from ADR2018 (WFP’s ETC meeting), a pre-event InterAgency Workshop was introduced this year which gave regional stakeholders and event sponsors, the opportunity to discuss the challenges Latin America & the Caribbean faces, and how best to work together and find reliable solutions. As a result of the ADR series, and GRV Global’s ethos of personable engagement, long-standing collaborations are sure to result and ultimately, a stronger ‘Hub’ of actors from which to support the region’s population.

GRV Global would like to thank the Intercontinental San Jose Hotel for its support across the few days. We thank all our local partners/suppliers for helping us to produce world-class materials such as the stage set, banners, invitations and tickets, and of course the Official Event Guide; in addition to the local students who assisted with managing our registration desk and afternoon matchmaking meeting tables. Lastly and by no means least, GRV Global would truly like to thank our forum Sponsors for their support and attendance without which, events of this magnitude and importance would simply not be possible. The support shown by our partners and sponsors was emphatic and a true testament to the potential they see for disaster response and relief across the Latin America and Caribbean region. Thank you for joining us in Costa Rica, we look forward to welcoming you next year!

Andrew Dowell CEO | GRV Global

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San Jose • Costa Rica Action on disaster relief • 5-7 February 2019

Julian Alberto Garcia Roman – Sub COE Director - Emergency Operations Center (COE); Dominican Republic For me this event has satisfied all the expectations, great value for disaster management preparedness and response.

Contents

Conference agenda

Geographical map of Attendees

Post-event report

Roundtable list

Roundtable Profiles

Attendees List

Testimonials

Event floorplan

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While every effort has been made to ensure all details are correct at the time of going to print, there may be late additions or changes to the participants. Whilst every effort is made to ensure accuracy, the organisers and publishers cannot take responsibility for losses resulting from publishing errors, however caused. All editorials published as submitted. All rights reserved. No part of this official guide may be reproduced or transmitted in any form or by any means electronic or mechanical, including photocopying, recording, or by any means of information storage and retrieval systems without prior permission in writing from copyright owners. Multiple copying of the contents of this publication without prior approval is not permitted. The Action on Disaster Relief 2019 Event Guide was proudly printed in Costa Rica

San Jose â&#x20AC;˘ Costa Rica Action on disaster relief â&#x20AC;˘ 5-7 February 2019

Gregg Keen, International Business Development, Sawyer Products GRV Global is my favourite conference organiser of all we go to; the 1-2-1 meetings make all the difference!

Conference agenda Tuesday 05 February | Intercontinental Costa Rica at Multiplaza Mall 14:00 - 17:00

Inter-Agency Workshop (Invitation Only)

17:00 - 19:00

Pre-event Registration

19:00 - 21:00

Evening Networking Reception

Upon completing registration i.e. collecting delegate pack & event access pass (business card required), this INVITATION ONLY workshop enables attending ADR19 Officials and Sponsors to meet with regional stakeholders for a unique afternoon of discussions; sharing recent disaster relief experiences, available solutions, and build on regional cooperation to strengthen preparedness and response efforts. Event participants may complete registration by collecting their delegate pack & event access pass (business card required). Sponsors are asked to setup their exhibition booth whilst those Chairing sessions liaise with fellow panellists. . An ‘ice-breaker’ opportunity for event participants to meet and discuss the two days ahead in a relaxed and informal setting, whilst enjoying a range of canapés and refreshments.

Wednesday 06 February | Intercontinental Costa Rica at Multiplaza Mall 8:00 - 8:50

Networking Registration

8:50 - 9:15

Opening Ceremony

Delegates yet to register may do so by collecting their delegate pack & event access pass (business card required), whilst networking and enjoying tea & coffee. Sponsors are also asked to arrive early in order to complete setup of their exhibition booth (if not completed Tuesday evening).

Andrew Dowell, CEO of GRV Global CONFERENCE CHAIR Ronald H. Jackson, Executive Director of Caribbean Disaster Emergency Management Agency (CDEMA) Welcoming Address

Anne Aichroth, Deputy Head of Mission (DHM) of British Embassy San Jose

9:15 - 10:30

Panel 1: Operations - Disaster Risk Reduction (DRR), Preparedness & Resilience

Panellists will discuss and analyse regional trends and potential areas of improvement necessary for advancing a resilience agenda. They will explore the challenges and opportunities in reducing vulnerability and exposure, with key elements central to this discussion including leveraging cost efficiencies and partnerships, and the value of human development in engineering the future we all want to see for the region. panel CHAIR

Tony White, Capability Director of General Dynamics Mission Systems-Canada Sandrina da Cruz, Crisis Response Specialist of GlobalGiving Juan Manuel Murguia, Natural Resources Specialist of Inter-American Development Bank (IDB) Luke Schiel, Senior Manager for Disaster Response of Clinton Foundation María Veronica Bastias, Regional Development Coordinator for LAC of Global Network of Civil Society Organisation for Disaster Reduction (GNDR) Monica Ramirez, Housing & Human Settlements Director of Habitat for Humanity International

Audience Discussion; Question & Answer Session

10:30 - 11:00

Networking Tea & Coffee Break

11:00 - 11:15

Spotlight Address UN Procurement & Supply Chain Management

Joscha Kremers, Chief, Aviation Transportation & Logistics Section of UN Procurement Division (UNPD)

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10:20 - 10:30

Conference agenda 11:15 - 12:15

San Jose • Costa Rica

panel CHAIR

Action on disaster relief • 5-7 February 2019

Panel 2: Operations - Response & Recovery

This discussion will debate factors around regional governance and finance necessary for a cohesive approach to disaster relief. Panellists will discuss the challenges of planning and the need for feasibility studies with key talking points including developing community relations in order to support readjustment and rehabilitation, with a look at essentials such as power/energy, WaSH, shelter and food.

Phelim Cavlan, Group Head of Sales & Business Development of Strategic Supplies Fernando Calderon, Disaster Risk Management Specialist of USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) Lt Col Anton Gash OBE, Defence Adviser Caribbean of UK Ministry of Defence (MoD) COL Jose F. Melgarejo Jr, Chief, Civil Affairs Planning Detachment of U.S. Southern Command (SOUTHCOM) David Andrew Strobel (Drew), Surge Delegate of American Red Cross

12:05 - 12:15

Audience Discussion; Question & Answer Session

12:15 - 13:15

Panel 3: Health & Humanitarian Emergencies

panel CHAIR

Taking a look at prevention measures necessary to further regional preparedness, panellists will address inclusiveness and challenges to access (especially those most vulnerable), feeding into a wider discussion on the need for regional cooperation, the significance of expanding populations, humanitarian border management, and the importance of protection and inclusion in emergency response planning.

Dr. Gregg Keen, International Business Development of Sawyer Products Joao Diniz, Regional Leader for Latin America & the Caribbean of World Vision International (WVI) Cy Winter, Immigration & Border Management Specialist for the Americas of IOM Regional Office for Central America, North America & the Caribbean Dr. Maurenth Alfaro, Consultant - Risk Management of Disasters & Emergency Care of Pan American Health Organization/World Health Organization (PAHO/WHO) COL Gary Wallace, Commander - Medical Element (MEDEL) of Joint Task Force-Bravo; USSOUTHCOM

13:05 - 13:15

Audience Discussion; Question & Answer Session

13:15 - 14:30

Networking Lunch Break

14:30 - 17:30

Disaster Relief Matchmaking Meetings - Cementing the Dialogue

19:00 - 19:30

Event Dinner Transport

19:30 - 22:00

Event Dinner - Restaurante Mirador Tiquicia

Afternoon session devoted to introductory 1-2-1 matchmaking meetings between Government, UN, Disaster Agency and NGO stakeholders, and attending local, regional and global operators. Schedules are prearranged to provide a unique opportunity to discuss disaster reduction, response and relief solutions across the Americas & Caribbean region. Transport is included with the ADR Dinner for those that require it (please confirm at the on-site GRV registration desk). Transport will depart from the Intercontinental Hotel Lobby at 7pm for a 7:30pm start, returning back to the Hotel at approx. 10:30pm. An informal ADR Dinner at one of San Jose’s most revered restaurants, welcoming the Official Delegation and all Event attendees; enjoying typical Costa Rican food, refreshments and stunning views from the beautiful mountains of Escazu. An ideal opportunity for further networking and to discuss the day’s talking points.

Thursday 07 February | Intercontinental Costa Rica at Multiplaza Mall 8:30 - 9:00

Networking Registration

9:00 - 9:15

Day Two Welcoming Remarks

9:15 - 9:30

Spotlight Address How USSOUTHCOM Coordinates with Non-Federal Entities in Response to Planned Activities & Disaster Response

Delegates yet to register may do so by collecting their delegate pack & event access pass (business card required), whilst networking and enjoying tea & coffee (if not completed Tuesday/Wednesday).

CONFERENCE CHAIR Ronald H. Jackson, Executive Director of Caribbean Disaster Emergency Management Agency (CDEMA)

Paul Murray, Chief - Public Private Cooperation Division of U.S. Southern Command (SOUTHCOM)

9:30 - 10:30

panel CHAIR

Panel 4: Technology for Disaster Relief

Examining the technology available that can enhance Disaster Preparedness, Response and Relief Operations, panellists will discuss the challenges around political engagement and the importance of consistent regional implementation and delivery. They will also explore advancements in access and knowledge, including points on reliable identification and monitoring, and the value in developing training for the region.

BARRETT

COMMUNICATIONS

Diego Del Gallego, Operations Manager Latin-America of Barrett Communications Gisli Olafsson, Humanitarian Advisor of NetHope Eng. Gonzalo Ernesto Funes Siercke, Director of Prevention Management of Permanent Contingency Commission (COPECO); Honduras Eduardo Luis Aguilar Flores, Official Situation / Response Address of National Coordinator for Disaster Reduction (CONRED); Guatemala Julian Alberto Garcia Roman, Sub COE Director of Emergency Operations Center (COE); Dominican Republic

10:20 - 10:30

Audience Discussion; Question & Answer Session

10:30 - 10:45

Spotlight Address

10:45 - 11:15

Networking Tea & Coffee Break

11:15 - 12:15

Panel 5: Communications - Solutions & their Impact on Disaster Preparedness & Relief

MSc. Roy Antonio Rojas Vargas, Project Director of the Road Safety Council of Ministry of Public Works & Transportation; Costa Rica

In order to capitalise on new technological tools, in this case communications, panellists will examine the enabling environment/factors around stakeholder collaboration and local development, exploring policy and strategic readiness with a focus on speed and scale, lessons learned and developing advancements in mission-critical technology. panel CHAIR

Simon Gray, Senior VP of Humanitarian Affairs of EUTELSAT and GVF Director Licda. Mayra Valle Torres, Cooperation & Projects Manager of Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC) David Meltzer, Secretary General of Global VSAT Forum (GVF) Angel Buitrago, IT Officer of UN World Food Programme (WFP) Allan Ruiz, Executive Secretary of COMTELCA (Regional Technical Telecommunications Commission) Angela Andrea Millán Grijalba, Deputy Director for Projects of National Unit for Disaster Risk Management (UNGRD); Colombia

Audience Discussion; Question & Answer Session

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12:05 - 12:15

Conference agenda 12:15 - 13:15

San Jose • Costa Rica

panel CHAIR

Action on disaster relief • 5-7 February 2019

Panel 6: Logistics - Fundamentals & Trends for the Future

Concluding ADR2019’s plenary sessions, panellists will examine the role of regional integration, coordination, and the engagement of private sector in efforts to enhance logistics operations in Disaster Response Scenarios. This final session will also examine the secure delivery of humanitarian assistance including the challenges in moving humanitarian actors, goods and supplies reliably in a region with significant transportation challenges.

Alexander S. Kolbin, Director for International Organizations Affairs of Volga-Dnepr David Alonso Meléndez, Director of Emergency & Disaster Management Dept., Ministry of Public Works & Transportation; Costa Rica Joscha Kremers, Chief, Aviation Transportation & Logistics Section of UN Procurement Division (UNPD) Dr. Paulo Ruiz, Geologist - Transport Infrastructure Program (PITRA) of LanammeUCR/University of Costa Rica LTC Patrick Blankenship, Commander -Army Forces Battalion of Joint Task Force-Bravo; USSOUTHCOM

13:05 - 13:30

Audience Discussion; Question & Answer Session

13:15 - 13:30

Closing Ceremony

13:30 - 14:30

Networking Lunch Break

14:30 - 17:30

Disaster Relief Matchmaking Meetings - Cementing the Dialogue

CONFERENCE CHAIR Ronald H. Jackson, Executive Director of Caribbean Disaster Emergency Management Agency (CDEMA) Andrew Dowell, CEO of GRV Global

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geographical map of attendees 200 26 delegates

countries

7% 26%

exhibitors

sponsors

18%

CANADA

EUROPE USA

36% LATIN AMERICA & THE CARIBBEAN

COLOMBIA

MEXICO

UKRAINE

MALTA

ICELAND

ECUADOR

CHILE

All figures shown are representative of the delegates registered

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PHILIPPE PREVOST, CEO - Utilis SAS We sincerely appreciated the support provided by the GRV team throughout the event. Our meetings with the various participants were very rewarding, which is why I wish to express my best thanks to all the entities who participated in this event.

San Jose â&#x20AC;˘ Costa Rica Action on disaster relief â&#x20AC;˘ 5-7 February 2019

Walter Groeli - VP Busines Development - USA - Fracht USA Great organisation. Excellent matchmaking setup. Great attendance. First time attending and I was very impressed.

Gisli Olafsson - Humanitarian Advisor â&#x20AC;&#x201C; NetHope Great event. Well organised and truly enjoyed the size, which enables more informal and intimate networking opportunities.

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Action on Disaster Relief: San Jose • Costa Rica

2019 Post-event report

Action on disaster relief • 5-7 February 2019

GRV Global were glad to be in the beautiful city of San Jose, Costa Rica for the fourth Action on Disaster Relief Forum (ADR2019) on 5th – 7th February 2019. The team had the pleasure of welcoming NGOs and Chamber stakeholders as well as Government, UN and regional disaster agencies from Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, Guatemala, Honduras, Panama and many more, to the Intercontinental Costa Rica Multiplaza Mall Hotel. Across the two days, almost 2000 leading experts had the opportunity to sit-in on high-level plenary sessions and keynote speeches, participate in over 750 afternoon 1-2-1 matchmaking meetings and a range of networking functions, to collaborate and devise a plan-of-action for future resilience across the LAC region.

Pre-Event: Tuesday 05 February

Ahead of a promising two days, ADR2019 got off to an interactive start with an informal Inter-Agency Workshop. Guided by Executive Director of the Caribbean Disaster Emergency Management Agency (CDEMA) & ADR2019’s Conference Chair, Mr. Ronald Jackson and enthused by the agencies and select ADR

Sponsors, the candid discussions inspired a number of talking points that would later feature in many of the themed panels across the two days. Mr. Jackson first established the key objectives for the workshop: to build collective capabilities for planning and response efforts, to prioritise areas for advancing PPPs on a regional level and coordinating efforts to reduce resource waste. With many specialised in their field, Ronald took the opportunity to split the group with a mixed area of expertise, to focus on 5 topics: communications, logistics, coordination, accountability and sustainable finance which produced several key takeaways: The sustainable financing team noted that there is a key issue in incentivising governments to invest and build resilient and sustainable infrastructure upfront, expanding further to remark that such efforts require financial diversification through loans, grants and philanthropic donations and the encouragement of private sector support. “Sometimes a little investment now can bring a huge turn of investment in the region”

The Accountability team defined their topic as: delivering what is promised, with the appropriate use of resources, in a way that can be tracked at every stage. From their findings, the team further emphasised the importance of implementation of preaccreditation and the protocols before a disaster strikes, limiting the mismanagement and level of corruption in customs. “Sometimes corruption is not just the result of bandits but sometimes the lack of training, preparation and capacity” The third Coordination team highlighted the efficacy of the sectorial approach in knowing who is on the ground and what they are coordinating to implement the most effective response. Adding, that in strengthening mechanisms outside of a crisis, it enhances coordination during a crisis. “Before the emergency happens is the most important time to establish clear communication channels”

“We need to use the people on the land that know the land the best.”

13 The final team advised on improving Communications and advocated for the tier system in deciphering the best course of action and escalation of a disaster. The emphasis was placed on having conversations about regulatory rules and imports, with countries predisposed to natural disasters, beforehand, to effectively coordinate actions. “Communications should not be left as an afterthought – without it, how can you coordinated the distribution and storage of goods” Later that afternoon, the GRV Global team prepared to welcome ADR2019 delegates for Pre-Registration, who were able to collect their welcome pack and access pass, whilst exhibitors setup their exhibition booths in the Real III Ballroom. In the evening, was a relaxed and informal Networking Reception of canapes and refreshments – filled with warm and enthusiastic greetings to old and new faces, ahead of a packed two days. Also, an ideal opportunity for select Sponsors, set to Chair one of the plenary sessions, to engage with their fellow panellists.

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The Logistics team addressed the importance of identifying critical needs for each country to ensure communities receive what is needed. Urging all to think outside-of-the-box to provide assistance. Alternative initiatives such as a cash-based solution, that would

allow people to dictate what they need, was provided as an example.

San Jose • Costa Rica

Day 1: Wednesday 06 February

Action on disaster relief • 5-7 February 2019

Wednesday 6th February marked the official beginning of the 2019 Action on Disaster Relief Forum, as delegates enjoyed a light tea and coffee break in the Costa Rican sunshine, before heading inside the conference room for the Opening Ceremony. GRV Global’s CEO, Andrew Dowell acknowledged the delegation and thanked all for their dedication and support in continuing the momentum, built over the three previous years of ADR by tackling key issues around preparedness, risk reduction, disaster relief and recovery, and creating long-lasting partnerships between the public and private sector. Andrew then handed over to Conference Chair and Executive Director of the Caribbean Disaster Emergency Management Agency (CDEMA), Mr. Ronald Jackson whom warmly welcomed the ADR2019 delegation to Latin America and thanked them for their commitment to having the difficult conversations necessary to bring forth change and tackle the multiplicity of challenges faced in a crisis. Bringing the event’s Welcoming Address was Deputy Head of Mission (DHM) of the British Embassy San Jose, Ms. Anne Aichroth, whom gave a warm welcome and began her formal address with some encouraging figures of support from the United Kingdom (UK) government. Anne noted the help that the International Climate Fund has extended to 21million people in preparation for adverse conditions, with a UK pledge of at least $7 billion to the fund. She went on to note the UK’s collaborative approach to disaster relief with affected governments, with reference to current UK Prime Minister, Theresa May’s, commitment to help countries that stand to suffer the most from the effects of climate change and associated natural disasters. Before closing,

the audience were provided with further examples of other initiatives such as the Strengthening Health Facilities programme which fast-tracked the renovation of 6 health facilities in Grenada, St. Lucia and Dominica ahead of last year’s hurricane season, before Anne wished all a fruitful conference. “The extreme weather does not only threaten health and wellbeing but puts pressure on the global economy, aggravates conflict and instability and threatens developing goals… these mutual risks demands a mutual response.” The themed panel discussions commenced with Panel 1: Operations - Disaster Risk Reduction (DRR), Preparedness & Resilience chaired by Tony White, Capability Director of General Dynamics Mission Systems-Canada whom was joined by Sandrina da Cruz, Crisis Response Specialist of GlobalGiving, Juan Manuel Murguia, Natural Resources Specialist of the Inter-American Development Bank (IDB), Luke Schiel, Senior Manager for Disaster Response of the Clinton Foundation, María Veronica Bastias, Regional Development Coordinator for LAC of the Global Network of Civil Society Organisation for Disaster Reduction (GNDR) and Monica Ramirez, Housing & Human Settlements Director of Habitat for Humanity International. Throughout this panel, the role of the local community remained focal to the conversation, with an emphasis on how to ‘build back better’ and return communities back to normality. Among the proposed solutions was to firstly address the mismanagement of funds so that donations are better utilised and not depleted in the first 90 days but distributed in phases to ensure needs are sufficiently met during the recovery process. The significance of

Session 1: speaker quotes Sandrina da Cruz, Crisis Response Specialist of GlobalGiving: We need to

nurture and build networks beforehand so resources can be deployed in a timely manner. Juan Manuel Murguia, Natural Resources Specialist of the InterAmerican Development Bank (IDB): It is

important to identify which countries are in need of major improvements so that we can support them with studies and private sector engagement. Luke Schiel, Senior Manager for Disaster Response of the Clinton Foundation: People say ‘we want to

get involved but do not know how’ – it is important to have your ear to the ground to be able to make the links to provide needs. María Veronica Bastias, Regional Development Coordinator for LAC of the Global Network of Civil Society Organisation for Disaster Reduction (GNDR): To build resilience and reduce

vulnerability is not a magic act – it is the capacity to recover from turbulent shocks and recover lives in a comprehensive way so that they can continue their lives with dignity. Monica Ramirez, Housing & Human Settlements Director of Habitat for Humanity International: One quarter

of Latin Americans live in slums – we need to build capacity at the local level to make houses less vulnerable and slum upgrading with the right infrastructure.

After this informative session on transformation in organisations, Panel 2: Operations - Response & Recovery highlighted some of the changes in response. Chaired by Phelim Cavlan, Group Head of Sales & Business Development of Strategic Supplies and discussed with Fernando Calderon, Disaster Risk Management Specialist of USAID’s Office of U.S. Foreign Disaster Assistance (OFDA), Lt Col Anton Gash OBE, Defence Adviser Caribbean of the UK Ministry of Defence (MoD), COL Jose F. Melgarejo Jr, Chief, Civil Affairs Planning Detachment of U.S. Southern Command (SOUTHCOM) and David Andrew Strobel (Drew), Surge delegate of the American Red Cross. The panel focused on early response initiatives, alluding to the important role technology has played in the dissemination of warnings. The speakers noted that through phone charging ports, the provisions of SIMs and Wi-Fi services, communications have improved in the aftermath of a disaster and connected victims with their relatives quicker. Briefly the panel touched on the

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community engagement cannot be understated, as often locals are the first responders and have an established network that is important to be able to lean on in times of crisis. In the first of the interactive Q&A sessions, the thoroughly engaged audience, enquired for further depth on NGO engagement and the initiatives to address some of the community problems in the aftermath of a crisis; drawing attention to the many areas and intricacies of disaster relief. Taking on this challenging question was Monica, whom asserted that the community needs to be empowered so that issues can be addressed from a community-centric standpoint, providing the tools for self-sufficiency.

After a short Networking Tea and Coffee Break, delegates headed back inside the Real III Ballroom for the first Spotlight Address by Chief, Aviation Transportation & Logistics Section, UN Procurement Division (UNPD), Joscha Kremers on UN Procurement & Supply Chain Management. Joscha acknowledged that the United Nations is not known to be the fastest among organisations, often characterised as a marathon runner than a sprinter but in recent years, things are changing; referencing the words of current Secretary-General of the United Nations, António Guterres’ pledge for the organisation to be agile and nimble. Later, presenting a diagram of the United Nations’ management systems, Joscha demonstrated the differentiation within the united body and reforms and current trends including but not limited to Budget constraints whereby there is greater accountability and responsibility on how funds are spent, Supply Chain Management – a new term entered into the UN lexicon, Category Management, Cooperative Procurement which the organisation hopes to increase and eProcurement.

San Jose • Costa Rica

Session 2: speaker quotes

Fernando Calderon, Disaster Risk Management Specialist of USAID’s Office of U.S. Foreign Disaster Assistance (OFDA): We need to train national systems to

Action on disaster relief • 5-7 February 2019

limit international dependency.

Lt Col Anton Gash OBE, Defence Adviser Caribbean of the UK Ministry of Defence (MoD): Any crisis sets the conditions for

corruption to creep in. We cannot start to address the issue when the crisis starts, we have to plan ahead to mitigate this problem. COL Jose F. Melgarejo Jr, Chief, Civil Affairs Planning Detachment of U.S. Southern Command (SOUTHCOM): We

need to look at the full spectrum of a disaster: mitigation, rapid response and recovery. David Andrew Strobel (Drew), Surge Delegate of the American Red Cross: Information is aid; it is important that

we do not come with a rogue response but listen to their needs.

issue of accountability, whereby only the right people are utilised in these vulnerable situations. To ensure this, a system of anonymous feedback has shown to be effective, to guarantee disaster situations do not delve into further instability,

due to relaxed practices which may enable ‘mobile corruption’ whereby individuals do not adhere to protocols despite their good intentions. Q&A: On the matter of future empowerment of communities in the supply chain, David noted that flexible assistance should be of focus; although technical improvements in the last few years allowed for better communication, providing cash assistance, allowed individuals to make their own choices and prioritise what they may need. The final discussion of day one ended with Panel 3: Health & Humanitarian Emergencies Chaired by Dr. Gregg Keen, International Business Development of Sawyer Products and joined by Joao Diniz, Regional Leader for Latin America & the Caribbean of World Vision International (WVI), Cy Winter, Immigration & Border Management Specialist for the Americas of the IOM Regional Office for Central America, North America & the Caribbean, Dr. Maurenth Alfaro, Consultant - Risk Management of Disasters & Emergency Care of the Pan American Health Organization/World Health Organization (PAHO/WHO), and COL Gary Wallace, Commander - Medical Element (MEDEL) of USSOUTHCOM’s Joint Task Force-Bravo. This panel delved deeper into

Session 3: speaker quotes Joao Diniz, Regional Leader for Latin America & the Caribbean of World Vision International (WVI): It is important to create

a child friendly space in the context of disaster, so that we do not compromise their future development.

Cy Winter, Immigration & Border Management Specialist for the Americas of the IOM Regional Office for Central America, North America & the Caribbean: Whenever we have an emergency,

there is always a migration component from controlling access to migration status, access to the territory or when there is an evacuation.

After an informative day of discussions, delegates enjoyed a delightful lunch and continued networking ahead of the afternoon 1-2-1 Disaster Relief

health reduction is ‘knowledge of the risk’ – this information helps identify those that need different attention due to their vulnerabilities.

COL Gary Wallace, Commander - Medical Element (MEDEL) of Joint Task Force-Bravo; USSOUTHCOM: The vulnerable populations can

sometimes be minority groups that may not be supported by governments so NGOs can bridge that gap.

Matchmaking Meetings ‘Cementing the Dialogue’. In the weeks leading up to the event, delegates were able to identify their preferred matchmaking meetings, through GRV Global’s secure scheduling website. Pre-event, meeting schedules are finalised and confirmed to all participants in order to maximise potential outcomes of GRV Global’s personable format of 15-minute matchmaking meetings. Wednesday afternoon featured hundreds of one-toone meetings with many organisations taking back-to-back meetings throughout. Participants were quick to identify their value and praised their efficiency. To ensure all were able to experience the beauty of San Jose, GRV Global invited the attendees to an ADR Event Dinner at el Restaurante Mirador Tiquicia, for spectacular night views of the city, in one of San Jose’s most scenic settings. Later in the evening, as an additional treat, traditional dancers entertained the diners with their vibrant performance and implored all those that were willing, to get involved! The evening of great food and laughter created a lovely and relaxed atmosphere to build relations and catch-up on conversations from earlier in the day. n

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the specific treatment of vulnerable groups in the community during a crisis, namely children, the elderly and those whom may not be a formal citizen and therefore not be privy to some of the benefits the state provides. The panel suggested that this illustrated the importance of addressing issues according to needs rather than a blanketed approach. Regarding infrastructure and national health, it was proposed that health should be integrated into the national response system built with resilience in mind, as one panellist mentioned the notable development of ‘smart hospitals’ in recent years. Due to the ‘smart hospitals’ built-in resilience, common issues such as power outages no longer have the same devastating effect, as solar panel features are able to withstand the potential interruption. The panel concluded by stating that the many pronged approaches and factors involved in a crisis, from: displacement of individuals, immigration and border control and the control of access, has a causal effect on the availability of resources and supplies during a crisis.

Dr. Maurenth Alfaro, Consultant - Risk Management of Disasters & Emergency Care of the Pan American Health Organization/World Health Organization (PAHO/WHO): One of the main topics for

San Jose â&#x20AC;˘ Costa Rica Action on disaster relief â&#x20AC;˘ 5-7 February 2019

Alexander S. Kolbin - Director for International Organizations Affairs - Volga-Dnepr A very useful event and format. The only thing is to invite more guys from the goods and services, not only looking for money and donations.

Sandrina da Cruz - Crisis Response Specialist â&#x20AC;&#x201C; GlobalGiving ADR 2019 was an extremely well organised event. Itâ&#x20AC;&#x2122;s a tremendous opportunity to learn from public and private sector and NGO colleagues. The networking sessions are very beneficial to discuss with others and deepen connections.

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San Jose • Costa Rica

Action on Disaster Relief:

2019 Post-event report

Action on disaster relief • 5-7 February 2019

Day 2: Thursday 07 February

Delegates returned to the Intercontinental Costa Rica Multiplaza Mall Hotel’s Real III Ballroom on Thursday, refreshed and ready to begin the second day of discussions for the 4th Action on Disaster Relief Forum, starting with a brief recap of Wednesday’s events, over tea and coffee. Conference Chair, Ronald Jackson, once again welcomed all attendees. He duly congratulated the previous day’s speakers on their high-calibre discussions, and the vital topics they introduced, before giving a brief introduction to Thursday’s three panels, and encouraging the speakers to come. The first Spotlight Address for day two came from Paul Murray, Chief - Public Private Cooperation Division, of U.S. Southern Command (SOUTHCOM), on How USSOUTHCOM Coordinates with Non-Federal Entities in Response to Planned Activities & Disaster Response. Paul noted that in some aspects of recovery, in the endeavour to be self-sufficient, there is a tendency for some countries to try and do everything on their own, despite being able to achieve more as a collective. Paul observed that USSOUTHCOM

has made a concerted effort to integrate more staff into humanitarian disaster response, with liaison officers embedded in the health and humanitarian services. With an emphasis on interagency engagement, Paul provided a few prime examples of integration in practice, citing, that with over 375 standing partners with a focus on doctors, dentists and donations, they have established more effective and strategic communications, $200,000 in medical donations and credentialed 100 volunteers; a 15% capability increase. With results that spoke for themselves, Paul reiterated that these newly trained personnel can resonate with local communities in a way that perhaps the uniformed services may not have been able to before – thus extending the reach of those that can be helped. Staring the day’s panel discussions was Panel 4: Technology for Disaster Relief Chaired by Diego Del Gallego, Operations Manager Latin-America of Barrett Communications and including Gisli Olafsson, Humanitarian Advisor of NetHope, Eng. Gonzalo Ernesto Funes Siercke, Director of Prevention Management of the Permanent Contingency Commission

Session 4: speaker quotes Gisli Olafsson, Humanitarian Advisor of NetHope: We are finally at the stage where

we can leverage information to make better response decisions.

Eng. Gonzalo Ernesto Funes Siercke, Director of Prevention Management of the Permanent Contingency Commission (COPECO); Honduras: We have to setup a risk

system so the public and private sector can work jointly on the different aspects of prevention management; from risk to recovery.

(COPECO) in Honduras, Eduardo Luis Aguilar Flores, Official Situation / Response Address of the National Coordinator for Disaster Reduction (CONRED) in Guatemala, and Julian Alberto Garcia Roman, Sub COE Director of the Emergency Operations Center (COE) in the Dominican Republic. The panel commenced with a short video clip from Eduardo whom showed the aftermath of Guatemala’s recent volcanic eruption. The ‘before’ and ‘after’ images not only provided a devasting and true account of the disaster but demonstrated the importance of data collection to be able to determine the buildings that once stood and if rebuilding, would increase future risk and destruction. Considering the changes that have been seen in the past twenty years in levels of preparedness and mortality reduction, technology development has been a determining factor in establishing a constant line of communication and issuing timely alerts. Asked if they had the power and budget, what would they implement, the panel

Eduardo Luis Aguilar Flores, Official Situation / Response Address of the National Coordinator for Disaster Reduction (CONRED); Guatemala:

Data collection before a crisis helps determine the houses, roads and public services effected, so that we can rebuild. Julian Alberto Garcia Roman, Sub COE Director of the Emergency Operations Center (COE); Dominican Republic:

Today with social networks and smart phones, information can go viral and the public can stay vigilant.

unanimously agreed that the value in investing in technology could not be underestimated in having the capability to gather and process data and make more informed decisions that will translate into a better response for the population. However, a caveat was added that despite the advancements in technology it is important to not have ‘tech for tech sake’ but to use it effectively and with purpose. Q&A: How successful have we been in formalising procedures from the lessons we have observed and learned? In response, Gonzalo mentioned that we need to standardise procedures, so that all neighbouring countries speak the same data language.

The second final Spotlight Address of the day came from Project Director of the Road Safety Council of Costa Rica’s Ministry of Public Works & Transportation, MSc. Roy Antonio Rojas Vargas, whom gave an account of the ‘daily disasters’ which are faced in Costa Rica, referencing the road accidents that have been

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San Jose • Costa Rica

a main source of many deaths in the country, which could possibly be rectified by important investment in infrastructure. Giving the audience much to consider – Roy ended on a hopeful note that the delegates achieve success in creating a network to support disaster relief.

Action on disaster relief • 5-7 February 2019

After this engaging presentation on Costa Rica, and a quick Networking Tea and Coffee Break, delegates returned for Panel 5: Communications - Solutions & their Impact on Disaster Preparedness & Relief. This session was Chaired by Simon Gray, Senior VP of Humanitarian Affairs of EUTELSAT, whom was joined by Licda. Mayra Valle

Torres, Cooperation & Projects Manager of the Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC), David Meltzer, Secretary General of the Global VSAT Forum (GVF), Angel Buitrago, IT Preparedness and Response Officer for Latin America and the Caribbean of the UN World Food Programme (WFP), Allan Ruiz, Executive Secretary of COMTELCA (Regional Technical Telecommunications Commission), and Angela Andrea Millán Grijalba, Deputy Director for Projects of the National Unit for Disaster Risk Management (UNGRD) in Colombia. As mentioned in previous panels, equality in disaster relief where cities are more

Session 5: speaker quotes Licda. Mayra Valle Torres, Cooperation & Projects Manager of the Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC): Central America’s shortcoming

is that everyone has their weaknesses, strengths, teams and protocols. However, a new academy in Costa Rica will standardise the basic courses. David Meltzer, Secretary General of the Global VSAT Forum (GVF): The challenge is

how to maintain a collaborative spirit when the fire is not burning down the house.

Angel Buitrago, IT Preparedness and Response Officer for Latin America and the Caribbean of the UN World Food Programme (WFP): It is interesting to see new

technology such as drones but it is important to be able to use the service that makes the most sense in the moment. Allan Ruiz, Executive Secretary of COMTELCA (Regional Technical Telecommunications Commission):

Natural disasters requires a multidimensional response that exposes the worst face of poverty. Angela Andrea Millán Grijalba, Deputy Director for Projects of the National Unit for Disaster Risk Management (UNGRD); Colombia: It is not easy to reach out to remote

areas to implement new technology due to the lack of capacity building.

densely populated is a central issue, however, often rural areas fail to be brought up to speed with updated technology systems and thus lag behind. Although, understandably, this is due to the fact that to make these amendments requires a large investment in some countries. Contrastingly, simple acts such as opening a Wi-Fi network which could be used by trapped victims, has gone a long way in aiding recovery response. As the discussion progressed, the panel considered how to aggregate demand, as technology allows for agencies to share a

Session 6: speaker quotes David Alonso Meléndez, Director of Emergency & Disaster Management Dept., Ministry of Public Works & Transportation in Costa Rica: We cannot

assume needs, it must be based on facts.

Joscha Kremers, Chief, Aviation Transportation & Logistics Section of the UN Procurement Division (UNPD): Technology will play a central role in

future trends from the equipment used on the ground to IT systems we use internally and communications with the private sector.

router and resources can be pooled to prevent the duplication of efforts which is consequently financially advantageous. However, to capitalise on this, it is imperative to first learn: what is being done, where it is being done, what technology is needed and in what population – once this is defined, it becomes simpler to define synergies. Q&A: spurred by the discussions, it was enquired what the World Food Programme (WFP) does to build capacity for these. In response, Angel mentioned the close relationship WFP has built with CDEMA and their new office in Barbados so that they can better support the organisations in the region and pool resources.

I believe the future trend will include more private sector collaboration in relief operations. LTC Patrick Blankenship, Commander Army Forces Battalion of the Joint Task Force-Bravo, USSOUTHCOM: The difference

between lessons learned and lessons observed is the take-back – the consideration of what can be done better in the future.

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Ronald H. Jackson - Executive Director - Caribbean Disaster Emergency Management Agency (CDEMA) Really smart event, very efficiently run, providing a legitimate space for private sector engagement. The format I felt made for the maintenance of participant’s energy and sustained participation.

Dr. Paulo Ruiz, Geologist - Transport Infrastructure Program (PITRA) of LanammeUCR/University in Costa Rica:

San Jose • Costa Rica Action on disaster relief • 5-7 February 2019

The final session of the fourth Action on Disaster Relief Forum was Panel 6: Logistics Fundamentals & Trends for the Future. Leading this final session was Alexander S. Kolbin, Director for International Organizations Affairs of Volga-Dnepr with panellists David Alonso Meléndez, Director of Emergency & Disaster Management Dept., of Costa Rica’s Ministry of Public Works & Transportation, Joscha Kremers, Chief, Aviation Transportation & Logistics Section of the UN Procurement Division (UNPD), Dr. Paulo Ruiz, Geologist - Transport Infrastructure Program (PITRA) of LanammeUCR/University in Costa Rica, and LTC Patrick Blankenship, Commander - Army Forces Battalion of the Joint Task Force-Bravo, USSOUTHCOM. Concluding the plenary sessions, Alexander enquired of the panel to share the trend they believe will influence the public / private partnership in 2019. The panel agreed that technology will play a defining role in the growth of the relationship between the

public and private sector with an increase in data collection, digital modelling capabilities in assessing risks for rebuilding and being able to communicate faster, all in a more cost-effective way. However, the panellists recognised that the role of training and educating communities is invaluable and cannot be replaced, exemplified by the rehearsed volcano response, in Guatemala. Bringing the panel discussions to a head, were the closing remarks from Conference Chair Ronald Jackson during ADR2019’s Closing Ceremony, whom thanked all participants for a wonderful two days of knowledge-share and engagement, to arrive at a broader and collective outlook at disaster relief and bring to light the gaps in response. Ronald remarked on the keen focus of what is needed to be done ahead, during and after a crisis, which was born from the discussions and the opportunity to promote public and private partnerships

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informed and encouraged all participants to GRV Global’s 2nd Resilient Infrastructure Forum being held in Bogota, Colombia on 4-6 June this year, which will look at the longer terms needs of the reconstruction and development process before and after disasters occur.

during the 1-2-1 afternoon meetings. To close, Ronald extended a big thanks to the hotel, distinguished panellists, participants and the GRV Global team before handing over to GRV Global’s CEO, Andrew Dowell. With much already said by Ronald, it was left to Andrew to further encourage all attendees to build on the important discussions and connections made at ADR2019 and assist in better preparedness, before thanking Ronald for his wonderful chairmanship, enthusiasm and charisma. Finally, Andrew brought the event to a close with a formal invitation to all participants to join GRV Global in February 2020, to continue to develop the region and efforts in disaster response. Andrew further

Although the Closing Ceremony had already taken place, and after a big round of applause, delegates headed to a Networking Lunch Break before the final afternoon of 1-2-1 Disaster Relief Matchmaking Meetings. Once again, GRV Global’s structured and pre-scheduled format was held in high regard, with many hundreds of meetings being held across the two days in San Jose. Sadly, it was almost time for participants to say their goodbyes and prepare to head home however, with a clear understanding of how to better prepare for the future. Not only had delegates been able to hear directly from the region’s leading agencies and NGOs, but were able to personally meet and discuss potential solutions and create lasting collaborations for the future… Until next year, we look forward to the advancements made across this vital sector, and to continuing the discussions and matchmaking made for the Americas and the Caribbean! n

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San Jose • Costa Rica Action on disaster relief • 5-7 February 2019

Jean Francois Laurent - Programme Manager - UN Office for Project Services (UNOPS) Great networking. Opportunity to have a very wide range of experiences.

LTC Patrick Blankenship - Commander -Army Forces Battalion Joint Task Force-Bravo; USSOUTHCOM It was a great networking and information sharing forum. I appreciate the opportunity to participate.

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San Jose • Costa Rica

Roundtable list Table No. Ministry/Organisation

Table No. Ministry/Organisation

25 American Red Cross

10 IOM Regional Office for Central America, North America & the Caribbean

20 Benemérito Fire Department of Costa Rica (Bomberos de Costa Rica) 11 CARE 34 Caribbean Disaster Emergency Management Agency (CDEMA) 12 Caritas Alajuela - Costa Rica 24 Clinton Foundation 8

COMTELCA (Regional Technical Telecommunications Commission)

33 Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC)

Action on disaster relief • 5-7 February 2019

19 Costa Rican Red Cross 13 Costa Rican Social Security Fund 28 Emergency Operations Center (COE); Dominican Republic

35 JOINT TASK FORCE-BRAVO; USSOUTHCOM 14 LanammeUCR/University of Costa Rica 21 Ministry of Public Works & Transportation; Costa Rica 27 National Coordinator for Disaster Reduction (CONRED); Guatemala 26 National Unit for Disaster Risk Management (UNGRD); Colombia 2

NetHope

Pan American Health Organization/World Health Organization (PAHO/WHO)

32 Permanent Contingency Commission (COPECO); Honduras 30 U.S. Southern Command (SOUTHCOM) 31 UK Ministry of Defence (MoD)

Global Network of Civil Society Organisation for Disaster Reduction (GNDR)

Global VSAT Forum (GVF)

15 UN Humanitarian Response Depot (UNHRD) / WFP

GlobalGiving

17 UN Office for Project Services (UNOPS)

Habitat for Humanity International

23 UN Procurement Division (UNPD)

ICLEI - Local Governments for Sustainability

22 UN World Food Programme (WFP)

Inter-American Development Bank (IDB)

29 USAID’s Office of U.S. Foreign Disaster Assistance (OFDA)

18 International Federation of the Red Cross & Red Crescent Societies (IFRC)

16 World Vision International (WVI)

Roundtable profiles 25

American Red Cross The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors. Through its strong network of volunteers, donors and partners, the American Red Cross is always there in times of need. We aspire to turn compassion into action so that all people affected by disaster across the country and around the world receive care, shelter and hope; our communities are ready and prepared for disasters; everyone in our country has access to safe, lifesaving blood and blood products; all members of our armed services and their families find support and comfort whenever needed; and in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives. The American Red Cross is part of a global network dedicated to relieving human suffering. The International Federation of Red Cross and Red Crescent Societies is made up from 190 individual National Societies dedicated to the Fundamental Principles of Humanity, Neutrality, Impartiality, Independence, Voluntary Service, Unity and Universality. Around 17 million Red Cross and Red Crescent volunteers play an essential role in supporting their communities throughout the world.

Benemérito Fire Department of Costa Rica (Bomberos de Costa Rica)

The Costa Rican Firemen Corps provides prevention and protection services in order to achieve its main goal to safeguard life, property and the environment. The CRFC currently has 76 fire stations, distributed throughout the country and strategically located in order to best provide the necessary services nationwide. The organization’s highly qualified personnel ensures to accomplish our motto of “we love what we do in order to keep safe what you love”. 11

CARE CARE is a global leader within a worldwide movement dedicated to ending poverty. We are known everywhere for our unshakeable commitment to the dignity of people. We seek a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. Every year, CARE responds to approximately 30 disasters that affect the lives of 11-12 million people around the world. With emergencyresponse experts on the ground in 69 countries — 95 percent of them citizens of those areas — we provide emergency food, relief supplies, water and sanitation and shelter to survivors.

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Roundtable profiles 34

San Jose • Costa Rica

The Caribbean Disaster Emergency Management Agency (CDEMA) is a regional intergovernmental agency for disaster management in the Caribbean Community (CARICOM) and comprises 18 Participating States. The Agency was established in 1991 as CDERA (Caribbean Disaster Emergency Response Agency) with primary responsibility for the coordination of emergency response and relief efforts to Participating States that require such assistance. It transitioned to CDEMA in 2009 to fully embrace the principles and practice of Comprehensive Disaster Management (CDM). CDM is an integrated and proactive approach to disaster management and seeks to reduce the risk and loss associated with natural and technological hazards and the effects of climate change to enhance regional sustainable development. The CDEMA, being the regional disaster management body, serves as facilitator, driver, coordinator and motivating force for the promotion and engineering of Comprehensive Disaster Management in all Participating States. 12

Caritas Alajuela - Costa Rica Costa Rica is a small country in Central America. Its Pastoral Social – Caritas consists of seven dioceses and one archdiocese, which operate throughout the country. The Social Pastoral of the Diocese of Alajuela has the purpose of supporting the efforts for a society that is fairer, more just and more equitable every day. The association concentrates its efforts on these areas of operation: human rights; justice; peace and reconciliation; migration; refugees and human trafficking; the environment; risk management and emergency relief; institutional capacity building; integral human development and solidarity. Various actions are implemented: assistance to people with HIV; preventing boys, girls and adolescents from leaving school early and being engaged in child labour; accompaniment of prisoners; improvement of the quality of life of the elderly; disaster risk management; and climate change mitigation and adaptation, among others.

32 Action on disaster relief • 5-7 February 2019

Caribbean Disaster Emergency Management Agency (CDEMA)

Clinton Foundation Building on a lifetime of public service, President Clinton established the Clinton Foundation on the simple belief that everyone deserves a chance to succeed, everyone has a responsibility to act, and we all do better when we work together. As an operating foundation, we work on issues directly or with strategic partners from the business, government, and nonprofit sectors to create economic opportunity, improve public health, and inspire civic engagement and service - improving the lives of people across the United States and around the world. The Clinton Global Initiative (CGI) Action Network on Post-Disaster Recovery details eight Commitments to Action – focusing on a wide range of issues, including training for 5,000 mental health workers in Puerto Rico; deploying nurses to the U.S. Virgin Islands to conduct vision, hearing, and dental screenings for 9,000 schoolchildren; a comprehensive reforestation and habitat program that will plant 750,000 trees; a new agency in Dominica providing funding for resiliency projects; and solarizing 12 primary health clinics in Puerto Rico.

COMTELCA (Regional Technical Telecommunications Commission) The Regional Technical Telecommunications Commission, COMTELCA, is an international law regional entity created through the Central American Telecommunications Treaty signed on 1966, by the governments of Guatemala, El Salvador, Honduras and Nicaragua, and, on 1967, by Costa Rica. The Republic of Panama joined COMTELCA in 1995 and Mexico in early 2018. COMTELCA promotes the integration, harmonization and development of ICT public policies, monitors the common interests of its members and provides a channel for communicating issues and other matters to the various government and regulatory authorities, and other stakeholders, on behalf of its members, with the purpose of working towards strengthening and supporting the digital technology ecosystem, in addition to creating incentives for mainstreaming technology i.e. ensuring the use of technologies in all productive sectors. With four technical committees (Radiocommunications, Standardization, Development and Legal Affairs), members of COMTELCA can participate in discussions and assessments of ICT issues in the region, help resolve the most pressing issues and establish the foundation for a better ICT future for all its country members.

Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC)

The Executive Secretariat of CEPREDENAC negotiates, advises and manages regional programs, implemented through national fund and international cooperation. The Programs and Projects Portfolio are constantly updated and has been established according to needs and priorities, in consultation with national authorities. CEPREDENAC’s coordination model is base on optimizing resources, fostering Disaster Risk Management institutionalization in all sectors. 19

Costa Rican Red Cross

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The Costa Rican Red Cross (formed in 1885) is an NGO, part of the Red Cross International Movement. The Costa Rican Red Cross works across four main areas: 1. they are one of the largest providers of prehospital emergency care services in the country, 2. they provide patient transport services for the Costa Rican Social Security Fund and the National Insurance Institute among the system’s providers and among the patients’ homes (a fleet composed of some 600 ambulances, operating in 122 auxiliary committees throughout the country, distributed in 9 administrative regions), 3. Risk management and disaster response - they are part of the national risk management system and members of the Emergency Operations Center at the national level including A. Response to disasters, in the phases of impact and rehabilitation, B. Risk Reduction to disasters at community level, C. Community preparation for disasters, and 4. Community resilience in climate change environments with all institutions and organizations at the local and regional level.

Roundtable profiles San Jose • Costa Rica

The Costa Rican Social Security Fund (Caja Costarricense de Seguro Social) provides health services in an integral manner to the individual, family and community, and grant economic, social and pension protection, in accordance with current legislation, to the Costa Rican population. Its services are available to all citizens and permanent legal residents. Having initially carried out services at private hospitals but funded by the Costa Rican Social Security Fund, in the mid-1960s the Caja begin constructing its own hospitals staffed by public employees. As a public institution, it formulates and executes health programs that are both preventive (such as: vaccination, informational, fumigation, etc.) and healing (such as: surgery, radiation therapy, pharmacy, clinical, etc.) in nature. 28

Emergency Operations Center (COE); Dominican Republic The Dominican Republic’s Emergency Operations Center (COE) sets to maintain permanent coordination among the institutions of the National System for the Prevention, Mitigation and Response to Disasters - to guarantee a timely response to emergency situations and disasters. COE provides an organized, timely and efficient response according to the needs derived from the adverse event, and ensures that actions aimed at mitigating the effects derived from the event are carried out through an adequate prioritization of response actions. COE also ensures that the process of making operational decisions is carried out based on up to date information and duly confirmed. To facilitate the tasks of attention, protection and assistance of the people affected by any event, and develop a system for collecting and processing information that allows decisions to be made according to the needs derived from the event.

34 Action on disaster relief • 5-7 February 2019

Costa Rican Social Security Fund

Global Network of Civil Society Organisation for Disaster Reduction (GNDR) The Global Network of Civil Society Organisations for Disaster Reduction (GNDR) is the largest international network of civil society organisations (CSOs) that work to strengthen resilience and reduce disaster risks in communities worldwide. GNDR represents and convenes CSOs in international spaces with regard to the Sendai framework implementation and monitoring, making sure that the voices of its 700+ Full Member organisations, spread across 107 countries, are heard. Through its ECOSOC Special Consultative status, GNDR and its members can formally participate in all formal UN consultation processes. GNDR has a longstanding relationship and collaborates closely with UNISDR, as well as formal partnership agreements to collaborate with the EU in humanitarian and development matters. The GNDR Flagship programme ‘Views from the Frontline’ (VFL) has mobilised in the past over 500 organisations, and reached out to approximately 95,000 stakeholders in communities in 69 countries, monitoring the progress of international disaster risk reduction efforts at a local level for the past 10 years.

Global VSAT Forum (GVF) The Global VSAT Forum (GVF) is the global association of the satellite industry. Founded in 1997, it brings together organizations engaged in the delivery of advanced broadband and narrowband satellite services to consumers, and commercial and government enterprises worldwide. Headquartered in London, GVF is an independent non-profit organization with member companies from every region of the world. The organization represents every sector of the satellite industry, including fixed and mobile satellite operators, satellite network operators, teleports, satellite earth station manufacturers, system integrators, value added and enhanced service providers, telecom carriers, consultants, law firms, users, and now, Earth imaging companies.

GlobalGiving The Disaster Recovery Network at GlobalGiving is transforming humanitarian aid and philanthropy by shifting decision-making power to crises-affected communities through trust-based grantmaking and support. We make it easy, quick, and safe to support local people who understand what their community needs are and who will remain long after the cameras are gone. Our network comprises thousands of local nonprofit organizations in more than 170 countriesâ&#x20AC;&#x201D;backed by thousands of generous funders. Local organizations are key to disaster relief and recovery, and we connect them with donors directly so that communities can receive funding within days of an event. Since 2004, the Disaster Recovery Network at GlobalGiving has partnered with hundreds of nonprofits to deliver close to $70M to countries facing disasters and humanitarian emergencies. GlobalGiving is the largest global crowdfunding community connecting nonprofits, donors, and companies in nearly every country. GlobalGiving is a nonprofit that makes it easy and safe to give to projects anywhere in the world, while providing local organizations the tools, training, and support they need to become more effective.

Habitat for Humanity International

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For more than 20 years, Habitat for Humanity has been working in Disaster Response, offering a variety of interventions to help vulnerable families and communities recover from devastating disasters and conflicts. Habitatâ&#x20AC;&#x2122;s recovery initiatives include shelter and settlements interventions with an end goal of sustainable development. They include emergency shelter kits, transitional shelters, core and incremental building; complete new house construction, repairs and reconstruction; and retrofitting to enhance resistance to hazards. Access to land, affirmation of tenure rights, access to clean water and improved sanitation complement this enabling strategy. Habitat supports holistic approaches to working with families and communities who have been affected by disasters. In addition to shelter, community needs can include restoration of livelihoods, education, skills training, concerns for safety, and maintaining valuable social networks. In collaboration with community leaders, local government, humanitarian aid and development organizations and the affected families themselves, Habitat works in more than 70 countries trying to address these needs where appropriate.

Roundtable profiles 7

San Jose • Costa Rica

ICLEI - Local Governments for Sustainability is the International Environment Agency for Local Governments, which supports them through training, technical assistance and advice in the design and implementation of sustainable development programs. ICLEI is an international, non-governmental, non-profit organization that functions as an association of local governments, founded in 1990 at the United Nations headquarters in New York, United States; an official observer of the Conventions on Climate Change, Biological Diversity and the Fight against Desertification. Currently, ICLEI is located in more than 86 countries, with more than 1,500 members, representing more than 850 million people. The Secretariat for Mexico, Central America and the Caribbean works with more than 500 municipalities and local governments, promoting initiatives to implement sustainable development efficiently and effectively. In addition, ICLEI brings together national and international experts to create and discuss new alternatives for local policies, among which are transport, construction, resilience, biodiversity, etc. 6

Action on disaster relief • 5-7 February 2019

ICLEI - Local Governments for Sustainability

Inter-American Development Bank (IDB) The Inter-American Development Bank (IDB or BID) is the largest source of development financing for Latin America and the Caribbean. The Bank offers long-term financing and technical assistance for economic, social and institutional projects in the region. Besides loans, grants and guarantees, the IDB conducts cutting-edge research to deliver innovative and sustainable solutions to the region’s most pressing challenges. Founded in 1959 to help accelerate progress in its developing member countries, the IDB continues to work every day to improve lives.

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International Federation of the Red Cross & Red Crescent Societies (IFRC) The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian network, with 190 National Red Cross and Red Crescent Societies and around 17 million volunteers. IFRC works to strengthen and accompany National Societies, so that they may better address current and future challenges. We support coordination of the global Red Cross and Red Crescent network before, during and after disasters and crises. Together, we reach more than 160 million people with lifesaving and life-changing support annually.

IOM Regional Office for Central America, North America & the Caribbean The International Organization for Migration is the UN Migration Agency. It was established in 1951, and is committed to the principle that humane and orderly migration benefits migrants and society. With 172 member states, 8 states holding observer status, and Offices in over 100 countries, it works closely with governmental, intergovernmental and non-governmental partners by providing services and advice to governments and migrants.

JOINT TASK FORCE-BRAVO; USSOUTHCOM

Joint Task Force-Bravo is one of two task forces under United States Southern Command. Located at Soto Cano Air Base, Honduras, JTF-Bravo operates a forward, all-weather day/ night C-5-capable air base, organizes multilateral exercises and supports, in cooperation with our partner nations, counter transnational organized crime, humanitarian assistance/disaster relief efforts and the development of partner capacities, to promote regional cooperation and security in Central America, South America and the Caribbean. 14

LanammeUCR/University of Costa Rica Created in 1995, the Transport Infrastructure Program -PITRA- of the LanammeUCR has a main objective: “to contribute to develop and conserve the transport infrastructure of the country with efficiency, quality, and safety; with the purpose of improving the quality of life and the competitiveness of citizens”. To achieve this objective, PITRA carries out research activities, technology transfer, and training, specific to the action and university projection; in addition to being responsible for the execution of the inspection, evaluation, updating and technical assistance activities that Laws No. 8114 and No. 8603 assign to the LanammeUCR, with the purpose of guaranteeing the quality and efficiency of public investment in the road network of the country. PITRA consists of seven units: Technical Audit, Preparation of Technical Specifications and Technology Transfer, Management and Evaluation of the National Road Network, Municipal Management, Materials and Pavements, Bridges and Road Safety and Transportation. www.grvglobal.com

Roundtable profiles San Jose • Costa Rica

Action on disaster relief • 5-7 February 2019

Ministry of Public Works & Transportation, Costa Rica The Costa Rican Ministry of Public Works & Transportation is responsible for regulating and controlling transportation, as well as executing transport infrastructure works, safe and efficient, with the aim of contributing to economic and social growth in harmony with the environment. The Ministry’s vision is to lead the implementation of the National Transportation Plan 2011-2035, which is the meeting point of all public institutions, as well as the economic and social agents involved in its implementation. The Ministry’s Emergency and Disaster Management Department is currently led by Lic. David Antonio Meléndez Sánchez and they are responsible for planning, directing, organizing, coordinating, executing, controlling and evaluating the activities related to public works emergencies, and to to provide an adequate response to emergencies and disasters.

National Coordinator for Disaster Reduction (CONRED); Guatemala The National Coordinator for Disaster Reduction (CONRED) was created in 1996, as the entity in charge of preventing, mitigating, attending and participating in the rehabilitation and reconstruction of damages caused by the presence of disasters. Subsequently, the Executive Secretariat of the National Coordinator for Disaster Reduction (SE-CONRED) was established as the national body legally responsible for the Coordination for Disaster Risk Reduction, and has commitments and responsibilities at the national, regional and global levels under which it has taken concrete actions to promote the reduction of the impact of disasters which clearly effect sustainable development and increase poverty. To respond to an emergency or disaster, CONRED launches: Immediate Response Teams (ERI); Emergency Operations Center (COE); Incident Command System (SCI); and Damage Assessment and Needs Analysis (EDAN). The Secretary of CONRED, in view of the need to deal with the natural or provoked incidents to which we are exposed, prepares Plans, Prevention Systems and Procedures according to the common incident at a certain time of the year.

National Unit for Disaster Risk Management (UNGRD); Colombia The National Unit for Disaster Risk Management of Colombia (UNGRD by its initials in Spanish) is a decentralized autonomous national entity part of the Administrative Department of the Presidency of the Republic of Colombia., based in Bogotรก, D.C. The main goal of the UNGRD is to lead the implementation of the Disaster Risk Management, while responding to the national Sustainable Development policies, and to coordinate the functioning and continuous development of the National System for Disaster Risk Management. The UNGRD has as part of its main functions to coordinate, promote and strengthen capacities for risk knowledge, risk reduction and disaster management, and to propose and articulate policies, strategies, plans, programs, projects and national procedures of disaster risk management, in the frame of the National System for Disaster Risk Management.

NetHope NetHope empowers committed organizations to change the world through the power of technology. NetHope, a consortium of 50-plus leading global nonprofits, unites with technology companies and funding partners to design, fund, implement, adapt, and scale innovative approaches to solve development, humanitarian, and conservation challenges. Together, the NetHope community strives to transform the world, building a platform of hope for those who receive aid and those who deliver it.

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Roundtable profiles San Jose • Costa Rica

The Pan American Health Organization (PAHO), founded in 1902, is the world’s oldest international public health agency. It provides technical cooperation and mobilizes partnerships to improve health and quality of life in the countries of the Americas. PAHO is the specialized health agency of the inter-American system and serves as the Regional Office for the Americas of the World Health Organization (WHO) body. Together with WHO, PAHO is a member of the United Nations system. 32

Action on disaster relief • 5-7 February 2019

Permanent Contingency Commission (COPECO); Honduras COPECO based on the Law of the National Risk Management System ‘SINAGER’ has the mission of coordinating and strengthening the SINAGER, through shared public and private management, aimed at prevention and risk reduction, emergency care, the recovery and adaptation to climate change to guarantee life, the material and environmental goods of the nation.

Pan American Health Organization/ World Health Organization (PAHO/WHO)

U.S. Southern Command (SOUTHCOM) U.S. Southern Command (SOUTHCOM), located in Doral, Fla., is one of ten unified Combatant Commands (COCOMs) in the Department of Defense. SOUTHCOM is responsible for providing contingency planning, operations, and security cooperation in its assigned Area of Responsibility which includes: Central America, South America, and The Caribbean (except U.S. commonwealths, territories, and possessions). The command is also responsible for the force protection of U.S. military resources at these locations. SOUTHCOM is also responsible for ensuring the defense of the Panama Canal. Under the leadership of a four-star commander, SOUTHCOM’s staff is organized into directorates, component commands and Security Cooperation Organizations that represent SOUTHCOM in the region. SOUTHCOM is a joint command comprised of more than 1,200 military and civilian personnel representing the Army, Navy, Air Force, Marine Corps, Coast Guard, and several other federal agencies. The services provide SOUTHCOM with component commands which, along with our Joint Special Operations component, two Joint Task Forces, one Joint Interagency Task Force, and Security Cooperation Organizations, perform SOUTHCOM missions and security cooperation activities. SOUTHCOM exercises its Combatant Command authority through the commanders of its components, Joint Task Forces/Joint Interagency Task Force, and Security Cooperation Organizations. U.S. engagement and commitment in the region reflects our enduring promise of friendship, partnership and solidarity with the Americas, and our cooperation supports a prosperous, and secure hemisphere.

UK Ministry of Defence (MoD) The UK Ministry of Defence has Defence Attaches for Latin America and the Caribbean in Argentina, Brazil, Chile, Colombia, Jamaica and Mexico. Several of these Attaches also have non-resident accreditation to neighbouring countries. The UK maintains a training support base in Belize, in partnership with the Belize Government, has military liaison officers at US NORTHCOM (Colorado Springs) and SOUTHCOM (Miami), and the Joint Inter-agency Task Force (South) - JIATF(S) (Key West). A permanent Navy vessel, currently the Royal Fleet Auxiliary MOUNTS BAY, is in the region, with a role in HADR support during the hurricane season and in support of JIAT(S) at other times. Reserve Defence Forces are based in Bermuda and Montserrat, and Police Marine Units are active in all British Overseas Territories. Most of the OTs are members of CDEMA, and the others are currently establishing links and associate status. With strong historical and professional links across the region the UK conducts an active programme of training and capacity-building with partner countries, using a combination of short-term training teams deployed to the region and residential courses in the UK. A significant HADR training programme is being conducted between February and April 2019 across the Caribbean region using trainers from Bournemouth University Disaster Management Centre.

UN Humanitarian Response Depot (UNHRD) / WFP When governments, international organizations, NGOs and other UN agencies look to enhance their ability to respond efficiently and effectively in a disaster, they call on the UN Humanitarian Response Depots (UNHRD). The UNHRD network, managed by WFP, is a preparedness tool that supports the strategic stockpiling efforts of the wider humanitarian community. Recognized as a leader in pre-positioning, storage and handling of emergency supplies and support equipment, the Network manages strategic emergency relief stocks. These stocks include medical kits, shelter items, ready-to-use foods, IT equipment and operational support assets, for a growing base of user organizations - all designed to strengthen and enhance organizational response efforts at the onset of an emergency. The Network is made up of six strategic locations, located in Ghana, UAE, Malaysia, Panama, Italy and Spain. Hubs are strategically located near disaster-prone areas, within airport complexes, close to ports and main roads. Because of this pro-active positioning, when emergencies strike, relief items can be delivered to affected areas worldwide within 24 to 48 hours.

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Roundtable profiles San Jose • Costa Rica

The United Nations Office for Project Services (UNOPS) is an operational arm of the United Nations, supporting the successful implementation of its partners’ peacebuilding, humanitarian and development projects around the world. UNOPS has a presence in 23 countries in Latin America and the Caribbean. It concentrates its efforts in areas where we have a clear mandate and expertise: I. Sustainable Procurement II. Sustainable Infrastructure, and III. Project Management in the areas of on health, transportation, education, disaster risk reduction, water and sanitation and environmental sustainability. UNOPS has supported Partners in Costa Rica since 2014 though the implementation of projects focusing on the design, construction and supervision of transportation and water and sanitation infrastructures as well as the design and construction of public buildings. 23

UN Procurement Division (UNPD) The United Nations Procurement Division (UNPD) aims at providing best value for money in the timely acquisition of goods and services to enable UN Secretariat entities deliver their mandates and achieve their objectives globally. UNPD’s clients range from peacekeeping and special political Missions, over Headquarters and Offices Away from Headquarters to Tribunals and other UN entities. Goods and Services include requirements in the Categories of Aviation, Transportation, Vehicles, Engineering, Food, Fuel, Financial & Professional Services, Security, Medical and IT & Communications, among others. UNPD does business with vendors from all over the world and is actively working at increasing its sources of supply from developing countries and countries with economies in transition.

42 Action on disaster relief • 5-7 February 2019

UN Office for Project Services (UNOPS)

UN World Food Programme (WFP) Assisting 80 million people in around 80 countries each year, the World Food Programme (WFP) is the leading humanitarian organization fighting hunger worldwide, delivering food assistance in emergencies and working with governments and communities to improve nutrition and build resilience. As the international community has committed to end hunger, achieve food security and improved nutrition by 2030, one in nine people worldwide still do not have enough to eat. Food and food-related assistance lie at the heart of the struggle to break the cycle of hunger and poverty. Two third of WFP’s work globally is in conflict affected countries where people are three times more likely to be undernourished. However, recognizing the level of development in the Latin America and Caribbean region, WFP’s emphasis is largely on strengthening countries’ capacities. First to reduce the risk of disasters through stronger emergency preparedness mechanisms at community, sub-national, national and regional levels; then to strengthen community resilience to shocks and enhance communities and systems ability to adapt to climate change; and finally, to ensure social protection systems are responsive to shocks to address timely and effectively growing food insecurity and malnutrition in times of crisis. The UN World Food Programme (WFP) is nominated global lead of the Emergency Telecommunications Cluster (ETC) responsible for building strong relationships with the partner network and for ensuring predictable and effective inter-agency response. In addition to its core responsibility of fighting hunger, the WFP is also a leader in the humanitarian community in terms of IT and telecoms in emergencies.

USAID’s Office of U.S. Foreign Disaster Assistance (OFDA) The Latin America and Caribbean regional office of the U.S. Agency for International Development’s Office of U.S. Foreign Disaster Assistance (USAID/OFDA) is located in San Jose, Costa Rica. As part of USAID’s Bureau for Democracy, Conflict, and Humanitarian Assistance (DCHA), USAID/OFDA provides humanitarian assistance to save lives, alleviate human suffering, and reduce the social and economic impact of humanitarian emergencies worldwide. USAID/OFDA is responsible for facilitating and coordinating U.S. Government emergency assistance overseas. USAID/OFDA responds to all types of natural disasters, including earthquakes, volcanic eruptions, cyclones, floods, droughts, fires, and pest infestations. USAID/OFDA also provides assistance when lives or livelihoods are threatened by catastrophes such as civil conflict, acts of terrorism, or industrial accidents. In addition to emergency assistance, USAID/OFDA funds mitigation activities to reduce the impact of recurrent natural hazards and provides training and technical assistance to build local capacity for disaster risk management and response.

World Vision International (WVI) World Vision is a global Christian humanitarian, development and advocacy organisation dedicated to working with children, families and their communities worldwide to reach their full potential by addressing the causes of poverty and injustice. Our Christian faith teaches us that children, regardless of gender, religion or race, are a precious gift to the entire world - and that their wellbeing concerns us all. We shall never rest while children suffer in situations that we can change. We bring life-saving support in times of disaster. We help poor communities to take charge of their futures. We provide small loans and training that boost family livelihoods. We work with policy makers to change the way the world works for children.

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San Jose â&#x20AC;˘ Costa Rica Action on disaster relief â&#x20AC;˘ 5-7 February 2019

Roger Ferrer - Business Development & Project Management Consultant - Mauve Group Congratulations on doing a great job. The place, the people and the general organisation has been excellent.

Roberto Brito - Regional Director for Latin America & the Caribbean - American Red Cross Itâ&#x20AC;&#x2122;s a great experience to update the knowledge of new technology and innovation for relief. We appreciate your flexibility and the invitation provided.

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Attendees list ADS Inc. Juan Vazquez Senior Business Development Manager AeroMD Allan Aadler VP, Business Development AeroMD Bernice Nelson Contracting Specialist Air Ambulance Technology GmbH Alexander Hudson Business Development Air Ambulance Technology GmbH Nicole Kuntner-Hudson CEO

San Jose • Costa Rica

Aitheras Aviation Group, LLC George Katsikas CEO Amazon Web Services Clark Menkes Technical Program Manager Disaster Response American Red Cross Jorge Brito Liason Officer American Red Cross Roberto Brito Regional Director for Latin America & the Caribbean American Red Cross David Andrew Strobel (Drew) Surge Delegate ATCO Structures and Logistics Nick Sealy-Thompson Director, Disaster and Emergency Management. Frontec Barrett Communications Diego Del Gallego Operations Manager Latin-America BCTL, Co. John Matta President BCTL, Co. Davin Strang Director of Operations

Benemerito Fire Department of Costa Rica (Bomberos de Costa Rica) Herlinda Mendez Vargas Teaching Headquarters of the National Academy British Embassy San Jose Anne Aichroth Deputy Head of Mission

Action on disaster relief • 5-7 February 2019

British Embassy San Jose Denise Lewis Martinez Director for Press , Communications and Political Affairs CARE Catalina Vargas Regional Emergency Coordinator LAC Caribbean Disaster Emergency Management Agency (CDEMA) Ronald H. Jackson Executive Director Caritas Alajuela - Costa Rica Deyanira Díaz Díaz Caritas Alajuela - Costa Rica Andres Rojas Environment & Land Hub Chapman Freeborn Airchartering Ana Bocchini Cargo Charter Broker- Americas Clinton Foundation Luke Schiel Senior Manager, Disaster Response CMA CGM Americas Malo Eduard De Bollivier Americas Hub Team Leader CMA CGM Americas Ricardo Martinez Head of Commercial Agency Network LATAM \ Senior Director,CAN COMTELCA (Regional Technical Telecommunications Commission) Allan Ruiz Executive Secretary Conport Structures Ltd Andrew Merton Managing Director Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC) Mayra Valle Torres Cooperation & Projects Manager Costa Rican Red Cross Jim Batres Rodriguez Sub-Director Risk Management Crossflow Energy Jim Barry CEO D.light design, Inc. Katie Plichta Senior Business Development Manager - LATAM Emergency Operations Center (COE); Dominican Republic Julian Alberto Garcia Roman Sub COE Director

Erickson Incorporated Craig Dempsey Director, Aircraft Sales ES-KO, Inc. Eric Nelson VP - Business Development EUTELSAT Simon Gray Senior VP of Humanitarian Affairs EUTELSAT Guillermo Haller Sanchez Sales Director Cam & Cav Fracht USA Walter Groeli VP Busines Development - USA Fracht USA Lupita McGregor Dir, Social Corporate Responsibility Futuris Consulting S.A Maria Fernanda Meneses Disaster consultant Futurvida Sara Moura Fernandes Market Manager and Business Development NGO and Relief General Dynamics Mission Systems-Canada Tyler Carver Business Development General Dynamics Mission Systems-Canada Tony White Capability Director General Dynamics Mission Systems-Canada Justin Wright Senior Launch Manager - Team Rubicon Canada General Packaging Equipment Company Dwayne Harthorn Sales Manager Global Network of Civil Society Organisation for Disaster Reduction (GNDR) Maria Veronica Bastias Regional Development Coordinator for LAC Global VSAT Forum (GVF) David Meltzer Secretary General GlobalGiving Sandrina da Cruz Crisis Response Specialist

Griffon Hoverwork Ltd Oliver Winsor Marketing GRV Global David Alvarez Cacheda Programme Lead - Resilience (LAC) GRV Global Andrew Dowell CEO GRV Global Elliott Kayser Operations Manager GRV Global Antoinette Orr Programme Lead - Security (Africa) GRV Global Graham Stoner Project Director GRV Global Ian Whitty Head of Event Production Habitat for Humanity International Javier Cidon Martinez Caribbean Manager, Disaster Risk Reduction and Response Habitat for Humanity International Monica Ramirez Housing & Human Settlements Director HELISTAR Emmanuel Cabra CEO HELISTAR Eduardo Mera Ospina Aeronautical Doctor HELISTAR Ricardo Trujillo Operations director

Inter-American Development Bank (IDB) Juan Manuel Murguia Natural Resources Specialist International Federation of the Red Cross & Red Crescent Societies (IFRC) Cherry Nicholls de Colteryahn Americas Operational Procurement Officer IOM Regional Office for Central America, North America & the Caribbean Marcelo Pisani Regional Director for Central America, North America and the Caribbean

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ICLEI - Local Governments for Sustainability MSC Verny Valerio Hernandez Mayor, Municipality of San Rafael & President, ICLEI REXCom LAC

Attendees list IOM Regional Office for Central America, North America & the Caribbean Cy Winter Immigration & Border Management Specialist for the Americas Joint Task Force-Bravo; USSOUTHCOM LTC Patrick Blankenship Commander -Army Forces Battalion Joint Task Force-Bravo; USSOUTHCOM COL Gary Wallace Commander - Medical Element (MEDEL) JUSA Julio Jimenez Executive Director

San Jose â&#x20AC;˘ Costa Rica

LanammeUCR/University of Costa Rica Paulo Ruiz Geologist - Transport Infrastructure Program (PITRA) Lutheran World Relief & IMA World Health (LWR & IMA) Patrick Roisen Business Development Manager Mauve Group Roger Ferrer Business Development & Project Management Consultant Ministry of Public Works & Transportation; Costa Rica Juan Carlos Calderon Sub-Director Ministry of Public Works & Transportation; Costa Rica David Alonso Melendez Director Ministry of Public Works & Transportation; Costa Rica Jose Rafael Navarro Hernandez Training Mgr - Emergency & Disaster Assistance Office Ministry of Public Works & Transportation; Costa Rica MSc. Roy Antonio Rojas Vargas Project Director of the Road Safety Council MinXray, Inc. Joel Koplos Vice President Marketing & Sales

Momentum Logistics Vito Morriello Vice President Business Development Momentum Logistics Alexey Ozerov Vice President Sales USA

Action on disaster relief â&#x20AC;˘ 5-7 February 2019

Motorola Solutions Guillermo Martinez Account Manager National Coordinator for Disaster Reduction (CONRED); Guatemala Eduardo Luis Aguilar Flores Official Situation / Response Address National Unit for Disaster Risk Management (UNGRD); Colombia Angela Andrea Millan Grijalba Deputy Director for Projects NetHope Gisli Olafsson Humanitarian Advisor Nissan Trading Europe Andres Cabrera Key Account Manager Normrock Jimmy Grant Executive Vice President Normrock Norman Grant President CEO Organizacion para las Emergencias de Costa Rica (OPEN) Col Marcos Guzmun Organizacion para las Emergencias de Costa Rica (OPEN) Lt Carlos Herrera Organizacion para las Emergencias de Costa Rica (OPEN) Juan Miguel Romero Valverde Sub Director Pan American Health Organization/World Health Organization (PAHO/WHO) Dr. Maurenth Alfaro Consultant - Risk Management of Disasters & Emergency Care Permanent Contingency Commission (COPECO); Honduras Eng. Gonzalo Ernesto Funes Siercke Director of Prevention Management RED52 Esperanza Hernandez CFO RED52 Sergio Murillo General Director RED52 Ronald Pacheco Inasol / Costa Rica Partner Sawyer Products Gregg Keen International Business Development

SOS Food Lab, Inc. Ryan Allison President Speedcast Americas Dora Mejia Senior Sales Director Americas Strategic Supplies Peter Bond General Manager Strategic Supplies Phelim Cavlan Group Head of Sales & Business Development TEXSOLV AB Hakan Burgemeister Senior Advisor TEXSOLV AB Ann-Christine Ivarsson Vitlanda Gard U.S. Southern Command (SOUTHCOM) COL Jose F. Melgarejo Jr Chief, Civil Affairs Planning Detachment U.S. Southern Command (SOUTHCOM) Paul Murray Chief - Public Private Cooperation Division UK Ministry of Defence (MoD) Lt Col Anton Gash OBE Defence Adviser Caribbean Ukrainian Helicopters, PSJC Oleg Rud Commercial Director Ukrainian Helicopters, PSJC Dmytro Smirnov Head, Marketing & Business Development UN Office for Project Services (UNOPS) Diana Korte Project Manager UN Office for Project Services (UNOPS) Jean Francois Laurent Programme Manager UN Procurement Division (UNPD) Joscha Kremers Chief, Aviation Transportation & Logistics Section UN World Food Programme (WFP) Angel Buitrago IT Preparedness and response Officer for latin america and the caribbean

USAIDâ&#x20AC;&#x2122;s Office of U.S. Foreign Disaster Assistance (OFDA) Fernando Calderon Disaster Risk Management Specialist Utilis SAS Raul Pineda Velosa Gerente General Utilis SAS Philippe Prevost CEO Vaisala Esteban Garcia WEA Sales Manager \ LACA Weather Sales Volga-Dnepr Fran Jolly Operations Manager - Latin & Central America and Caribbean Volga-Dnepr Alexander S. Kolbin Director for International Organizations Affairs Volga-Dnepr John Shelton Sales Executive Western Shelter Systems Bryan Hunt Sales Director Western Shelter Systems Jorge Ortiz Latin America and Caribbean Sales Manager Wings for Aid Barry Koperberg Founder & General Manager World Vision International (WVI) Jose Nelson Chavez Ag. Regional Director for Humanitarian Emergencies and Affairs World Vision International (WVI) Joao Diniz Regional Leader for Latin America & the Caribbean XTAR Paul Bosher Director of International Business\ Authorized XTAR representative www.grvglobal.com

Testimonials

San Jose • Costa Rica

Angela Andrea Millan Grijalba – Deputy Director for Projects - National Unit for Disaster Risk Management (UNGRD) It is an event of great help to acknowledge administrative structures, services and products what can supply the needs of the country and share good practices and successful experiences that can be supplemented to improve the Risk Management and optimise in this punctual assistance case processes, recuperation, reconstruction and preparation. Thank you very much.

Action on disaster relief • 5-7 February 2019

Herlinda Mendez – Teaching Headquarters of the National Academy – Firefighters; Costa Rica It was a very productive event combining the private sector participation, NGO´s, Government organisms, allowing us to generate alliances, experiences interchange and possible strategies to work together. Excellent initiative.

Joe Koplos - Vice President Marketing & Sales - MinXray, Inc. - As always, extremely well organised. Great information shared, good connections. - Sometimes hard to hear some speakers, maybe headset microphones? - Too much food during the coffee breaks. - As a sponsor exhibitor, I would like to find a way that all groups leave with some info on MinX – perhaps a flash drive for all, with the exhibitors’ data?

Marcos Guzman Medrano – Organizacion para las Emergencias de Costa Rica (OPEN) Excellent forum. Collaboration these last few days with people from other nationalities and with this level of experience has been of top level.

Maurenth Alfaro - Consultant - Risk Management of Disasters & Emergency Care – Pan American Health Organization/World Health Organization (PAHO/WHO) I consider the panellists insight of great value and the possibility to establish actors and strategy partner networks to strengthen the disaster response in the region.

Jose Rafael Navarro – Training Mgr - Emergency & Disaster Assistance Office - Ministry of Public Works & Transportation; Costa Rica (MOPT) As a government representative the experience in this forum was very positive. The exercise of sharing experiences about attending emergencies strengthen works between different countries. Excellent activity and very well organised.

Maria Fernanda Meneses â&#x20AC;&#x201C; Disaster consultant Futuris Consulting S.A. Very interesting the topics covered on the panels, however, itâ&#x20AC;&#x2122;s fundamental to mix the panelâ&#x20AC;&#x2122;s parities as couple of them were all men, having women within the institutions working under these specialities.

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San Jose • Costa Rica

Floorplan

Action on disaster relief • 5-7 February 2019

25 American Red Cross 20 Benemérito Fire Department of Costa Rica (Bomberos de Costa Rica) 11 CARE 34 Caribbean Disaster Emergency Management Agency (CDEMA) 12 Caritas Alajuela - Costa Rica 24 Clinton Foundation 8 COMTELCA (Regional Technical Telecommunications Commission) 33 Coordination Center for the Prevention of Natural Disasters in Central America (CEPREDENAC)

19 Costa Rican Red Cross 13 Costa Rican Social Security Fund 28 Emergency Operations Center (COE); Dominican Republic 5 Global Network of Civil Society Organisation for Disaster Reduction (GNDR) 1 Global VSAT Forum (GVF) 3 GlobalGiving 4 Habitat for Humanity International 7 ICLEI - Local Governments for Sustainability 6 Inter-American Development Bank (IDB) 18 International Federation of the Red Cross & Red Crescent Societies (IFRC)

32 Permanent Contingency Commission (COPECO); Honduras 30 U.S. Southern Command (SOUTHCOM) 31 UK Ministry of Defence (MoD) 15 UN Humanitarian Response Depot (UNHRD) / WFP 17 UN Office for Project Services (UNOPS) 23 UN Procurement Division (UNPD) 22 UN World Food Programme (WFP) 29 USAIDâ&#x20AC;&#x2122;s Office of U.S. Foreign Disaster Assistance (OFDA) 16 World Vision International (WVI)

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10 IOM Regional Office for Central America, North America & the Caribbean 35 Joint Task Force-Bravo; USSouthCom 14 LanammeUCR/University of Costa Rica 21 Ministry of Public Works & Transportation; Costa Rica 27 National Coordinator for Disaster Reduction (CONRED); Guatemala 26 National Unit for Disaster Risk Management (UNGRD); Colombia 2 NetHope 9 Pan American Health Organization/World Health Organization (PAHO/WHO)

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