EXCELLING AT INTERVIEWS
TACKLING CASE STUDIES Here are some tips on how to make your case by impressing recruiters during a case study session.
WHAT?
WHEN?
No matter whether it is in-person or over video, case study exercises can be for individuals or groups. You will usually be given some information about a work-related scenario and asked to imagine being part of a group of experts giving advice to a client or superior on the basis of the evidence. The series of activities will probably be carried out over a period of a few hours and is likely to culminate in a presentation to the assessors. You may also be given additional information to assess at specific intervals throughout the allocated time. It is also important to note that they are typically based on real-life business developments.
Case studies are particularly popular in assessment centres for graduate jobs in banking, financial services, accountancy and management consulting, but they can also be part of assessments for other business sectors and industries as well.
HOW TO APPROACH THEM 1. You need to be clear about what you are being asked to do. Start by reading through the information pack and assessing the relevant parts. 2. Thoroughly understand the problem, your role and your objectives. If you are unsure, ask for more information or clarification about something from your assessors. 3. If you are working in a group, you could divide up the tasks. For instance, nominate someone to assess any new information passed to the group during the course of the exercise. You will also need someone to manage the time taken for each task, so ensure that your group has a timekeeper. 4. Do not dominate discussions, but contribute to them – you should articulate your thought process so your assessors can see how you approach problems. 5. Remember to allocate time to prepare for your final presentation, and be realistic about how much you can fit into it. 6. Stay focused on your objectives! Your final presentation should be relevant, clear and concise, and should include a summary of your conclusions and recommendations.
What assessors look out for in case studies • Analysis • Problem-solving skills • Time management • Teamwork • Commercial awareness • Presentation abilities
50 | THE SMU CAREER GUIDE 2021
www.smu.edu.sg
