Annual report 2015 by Gebrüder Weiss

52 2015

we are where you are .

34 #36

32 #14

1 #5 #27 #28 # 29 #30 #31 #35 # 37 #41 #42 #45 # 46 #47 #48 #

20 #21 #

9 #38

Highlights

1 # 5 # 31 # 34 # 35 # 36 # 37 # 38 # 39 # 40 # 41 # 42 #

Heidi Senger-Weiss inducted into Logistics Hall of Fame Head office opening celebration No future without a past Distinguished 1 Distinguished 2 Distinguished 3 Distinguished 4 Triple triumph for GW Serbia Happy days: Hungary and Slowenia Happy days: Croatia and Ukraine The most popular postings Raise the curtain! The Milanese Courier on the big screen land transport

3 # 4 #

10 14 # 16 # 24 # #

New site in Kazakhstan Silk Road expert: Far Freight becomes Gebrüder Weiss East plus Bulgaria: crossroads of Central Asia Chairlifts for the Caucasus Nothing is impossible! Intermodal transport: rail services between China and Europe GW pro.line home: the solution for customised consumer deliveries Logistics

9 # 18 # 20 # 21 # 23 #

Site extensions Full-service logistics for Hilti Grundfos: serving 16 countries from Hungary 3M: saving space in eastern Europe Good companions: warehousing logistics for Tridonic extended to Shanghai One-stop shop: tailored customer solutions Air & Sea

11 # 15 # 17 # 22 # 25 #

New presence at high-tech port of Singapore To Qatar with an Antonov Project transport to the USA

Freitag: turning trucks into bags Intermodal transport: multimodal service between the Bosporus and the Baltic brands and branches

6 # 8 # 13 #

27 30 # 32 # #

Dubai: specials for specials Third office in Canada 2015 Progressive Partner Award – a special honour DPD: freedom for parcels Fashions off the peg, logistics made to measure Showcased: trade fairs and industry events Corporate responsibility and social engagement

44 # 45 # 46 # 47 # 48 #

13 #23 #24

Borderless logistics, boundless generosity Certified sustainability: EcoVadis rates Gebrüder Weiss ‘silver’ Putting responsibility into practice Excellent employees – the key to success To the limit – and beyond

The Gebrüder Weiss annual report

52 weeks –

a story from our world by the week.

Wolfgang Niessner, CEO, GebrĂźder Weiss

Dear Readers, I can hardly remember a year that left us with such mixed feelings as 2015. On the one hand there was constant talk of crises in the media; on the other we can look back on a number of positive developments at Gebrüder Weiss and reach a very encouraging overall assessment. Put in a nutshell: in a volatile market environment GW demonstrated its frequently-touted resilience. Beyond the fact that we have continued to grow, and either reached or surpassed our financial targets, we have succeeded in initiating or even completing key parts of our strategic programme. I would like to mention some by way of illustration. We have extended our geographical presence and established or expanded some important sites. We have set some logistical priorities in Dubai and Asia, are offering attractive intermodal concepts, and have boosted our competence in specific segments, in particular in the automotive industry with a joint venture in China. We implemented an LLP concept (Lead Logistics Provider) for one of the world’s largest high-tech companies in Europe. And we developed custom solutions for the chemicals and oil & gas sectors. In the growth market that is B2C, we have both expanded our parcel network in Austria and become the top provider of two-man handling services. But as happy as we are with these positives, we cannot ignore the fact that major challenges still lay ahead. First and foremost, I am thinking of the rapid increase in digitalisation. This trend began some time back, but its pace has picked up and it is likely to accelerate still further in the future. The issues it creates are not limited to technology and the costs and competences associated with it. They involve the reconfigu ration of our processes right along the supply chain. We also need to be asking ourselves whether, and in which segments, so-called internet giants might be planning to enter the logistics market, thereby changing the dynamics of competition. Growing complexity is another topic that is demanding our attention. As a result, we need to be keeping a critical eye on our internal processes, making sure they are effective (‘doing the right things’) and efficient (‘doing things right’), and where required adjusting them swiftly.

For this very reason, another ‘Simplicity Programme’ was launched in 2015. Unfortunately more and more bureaucracy is being imposed on companies from outside, most notably from the legislatures, as a result of which additional administration entailing additional costs becomes inevitable. 2015 was also a year of celebrations. We ran our internal ‘Challenger’ competition for the final time, and presented awards for outstanding submissions from the past 13 years. We got to mark the tenth anniversary of the System Alliance Europe cargo network, the fortieth of our dependable partnership with Streck in Germany, and our thirtieth of our equally successful partnership with Heppner in France. The induction of Heidegunde Senger-Weiss into the prestigious Logistics Hall of Fame gave us particular cause for celebration. This accolade is not only a mark of respect for the Deputy Chair of our Super visory Board’s outstanding achievements. It can also be viewed, as she herself stated, as a token of appreciation for her husband Paul SengerWeiss and, more generally, for all ‘orange stakeholders’. Pursuing our four core values is bearing fruit. The quest for Service Excellence has proven its particular value in difficult times, helping us to create better solutions that our customers welcome and honour with constructive, sustained cooperation. To achieve this, we need to be demonstrating our commitment and professionalism. These qualities create the platform for a ‘service’ mentality that, in the original meaning of the word, sets our employees apart. To continue pursuing our chosen path, we need the help of all those women and men who are associated with GW. For this reason I would ask you to lend us your full support, and would express my warm gratitude for you doing this in advance. Sincerely yours,

Wolfgang Niessner CEO Gebrüder Weiss

Sales – GW 2015

Air & Sea International overland deliveries

16 %

25 %

Parcel service 13 %

Logistics

26 %

10 % 5 %

Domestic transportation

5 %

Consulting

Customs/ Other

Net sales in millions of euros 2015

1,280.1

2014

1,240.2

2013

1,182.8

2012 2011

1,146.6 1,065.6

2010

976.0

2009

830.2

2008

985.1

2007

948.6

2006

871.3

2005

789.3

Turkmenistan Kazakhstan

Vienna Land transport

Germany

Highlight Award

Kazakhstan

Heidi SengerWeiss inducted into Logistics Hall of Fame

New opening

World 6.5 Shipments 2015

2 World Shipments 2015

More than million orders a month were processed with our inet Transport Management System (TMS).

Land transport

New site in Kazakhstan

Silk Road expert: Far Freight becomes Gebrüder Weiss East plus

50,600 tonnes of air cargo were delivered by GW.

10.8 million consignments were processed by GW in land transport.

41.3

Some million packages were handled by DPD System Austria.

138,000 standard-sized containers (TEUs) were shipped by GW Sea.

Singapore

Site opening

Brands and

Egypt

bulgaria

branches

Waterway

China

Site opening

Air & Sea

Faw-vw Award

Land transport

New presence at high-tech port of Singapore

Promising prospects: second channel opened in Suez Canal

Bulgaria: crossroads of Central Asia

2015 Progressive Partner Award – a special honour

Georgia Land transport Silk Road

Chairlifts for the Caucasus

Shanghai

Tridonic

Hungary

Austria

Logistics

Hungary

japan

Land transport

Logistics

Grundfos: serving 16 countries from Hungary

Air & Sea

3M: saving space in eastern Europe

Freitag: turning trucks into bags

Logistics

China

Good companions: warehousing logistics for Tridonic extended to Shanghai

Land transport

Intermodal transport: rail services between China and Europe

Lauterach

Site opening

Panama

Vancouver

Austria

Highlight

Brands and

Climatic factors

Brands and

Serbia

Inauguration

branches

Shipping

branches

Germany

Head office opening celebration

Weiss-Röhlig

Water levels down in Panama Canal

Weiss-Röhlig

Logistics

Third office in Canada

Site extensions

Dubai

Dubai: specials for specials

USA

Germany

Hungary USA

Liechtenstein

Qatar

Tajikistan

Special transport

Logistics

Special transport

Air & Sea

Hilti

Air & Sea

land transport

Projects & Break

To Qatar with an Antonov

Nothing is impossible!

Project transport to the USA

Full-service logistics for Hilti

Bucharest

Turkey

Austria

Autonomous driving

Road clear for the ‘Future Truck’: test- driving the autonomous truck

Baltic States

Air & Sea

Intermodal transport: multimodal service between the Bosporus and the Baltic MAZYR

RICHTUNG OSTSEE

SLOVECNO/BEREZEST

UKRAINE

KOROSTEN

KIEW

SHEPETOVKA

Austria

World

Brands and

Traffic forecast

branches

Increase in goods freight services

DPD: freedom for parcels

KOZATIN ZHMERINKA

900

866,1 Prognose

850

MOLDAWIEN 800

VADUL-SIRET/ DORNESTI

750

RUMÄNIEN

ODESSA / ILYICHEVSK

700 650

BUKAREST

600 CONSTANŢA GIURGIU NORD/ RUSE

550 STARA ZAGORA

VARNA

500

SCHWARZES MEER

450

SVILENGRAD

494,3

400 ISTANBUL

TÜRKEI IZMIR

2010

'15 '16 '17

2020

2030

2040

Land transport E-Commerce Home Delivery

GW pro.line home: the solution for custom ised consumer deliveries

Logistics Internet E- Fulfillment

One-stop shop: tailored customer solutions

Stuttgart

Munich Moscow

Austria

Nagano

Brands and Branches Fashionet

Fashions off the peg, logistics made to measure

Amsterdam Bucharest

Brands and

Austria

Branches

Company History

Showcased: trade fairs and industry events

No future without a past

Logistics Staging posts

Austria Germany Award

Distinguished 1

Lauterach

Croatia Ukraine Anniversary

Happy days 2

Lauterach Social Media

The most popular postings

Corporate Social

Lauterach

Responsibility

Milanese Courier

Médecins Sans

Raise the curtain! The Milanese Courier on the big screen

Frontière

Thank you!

What things mean to us

Management

Board

Future

How we look into the future

2020

What’s ahead down the road # MITMENSCHEN Weltbevölkerung im Jahr 2020:

MIT STADT Anteil der Menschen, die im Jahr 2020 in Städten leben:

2013

MIT KLICK Prognose der weltweiten Umsätze mit Online-Kleinanzeigen für 2020

2020

42,8 Dollar

14,6 Milliarden Euro

23,7 Dollar

MIT WACHSTUM Zahl der Megastädte mit mehr als 20 Millionen Einwohnern im Jahr 2020:

2020

7,76 Milliarden

54,9 Prozent

MIT SICHERHEIT Volumen des Marktes für Internetsicherheit 2020 in Milliarden US-Dollar (Prognose):

Zukunft

MIT KRAFT Die EU hat sich zum Ziel gesetzt, den Anteil erneuerbarer Energien am gesamten Energiebedarf bis 2020 auf 20 Prozent zu erhöhen.

20 Prozent

Erneuerbare Energien

Andere Energien

World Staging posts

Borderless logistics, boundless generosity

Serbia Award

Germany

Austria

USA

Austria

Award

Distinguished 2

Distinguished 3

Distinguished 4

Certified sustainability: EcoVadis rates Gebrüder Weiss ‘silver’

Hungary Slovenia Anniversary

Happy days 1

Sustainability CSR – EcoVadis

Triple triumph for GW Serbia: Brand Leader Award, Manager of the Year and Business Partner 2015

Sustainability

Putting responsibility into practice

Orange College

Excellent employees – the key to success

Sports Sponsorship Wings for Life Run Dolomitenmann Dornbirner

Bulldogs

To the limit – and beyond

Lauterach Staging posts

1 Germany Highlight Award

‘We remain attached to our roots while having the initiative to chart new territory. We need to stay courageous and accepting of new things. Even if we can’t be sure that every experiment will prove a success.’ heidi senger-weiss

In the best of company: Heidi Senger-Weiss inducted into the Logistics Hall of Fame

e may not realise it, but groundbreaking logistics innovations affect our lives every single day. The Logistics Hall of Fame pays tribute some of the faces behind these discoveries and inventions. On 2 November, Heidi Senger-Weiss became the first woman to be inducted into this virtual hall of fame on the Internet. One of 31 candidates from six nations, she was hailed for being a ‘successful logistics entrepreneur and trend-setter’ in the industry. One hundred fifty guests of honour from the realms of politics, commerce, academia and the media took the opportunity to celebrate the grande dame of Austrian transport logistics in the historic Erich Klausener Hall at Germany’s Ministry of Transport in Berlin. Since 1968 Heidi Senger-Weiss has been representing the interests of the transport logistics industry in a range of diff erent capacities. For 36 years she managed Gebrüder Weiss together with her husband Paul Senger-Weiss. Numerous innovations can be traced to her initiatives, including the 1988 establishment – along with two partner companies – of APS Austria Paket System (later DPDA), a parcel service that soon became the B2B market leader in Austria. She was also behind the expansion of IT in the realm of freight forwarding, became an indefatigable advocate of internationalisation, and has been building and expanding Europe’s first mixed cargo network since the 1980s.

•

•However, there is one leader whose record she has not challenged yet: in 2015 Queen Elizabeth II of Britain marked her sixty-third year on the throne – making her the longestserving female monarch in the world.

50,600 Â onnes of air cargo t were delivered by GW.

41.3

Some million packages were handled by DPD System Austria.

2 World Shipments 2015

6.5

More than million orders a month were processed with our inet Transport Management System (TMS).

10.8 million consignments were processed by GW in land transport.

138,000 standard-sized containers (TEUs) were shipped by GW Sea.

New base in Kazakhstan

G #

3 Kazakhstan New opening Land transport

ebrüder Weiss has further extended its competence in central Asia, having taken over the two Brockmüller branches in Almaty, Kazakhstan•. The new location in the southern part of the country builds a bridge between Europe and China for Gebrüder Weiss, reinforcing its network in central Asia. The 12 employees at the Kazakhstan site off er many years of project experience at both national and international lev els – as well as regional parcel transport services, most notably in the automotive Industry. The two locations in Kazakhstan have been operating under the Gebrüder Weiss name since the beginning of March 2016. In the medium term, local services relating to customs processing, warehousing and logistics solutions are due to be extended in Kazakhstan; additional suitable sites in the region are under review.

Kazakhstan

Covering an area of 2,724,900 square kilometres, the Republic of Kazakhstan is the ninth-largest country in the world and its largest land-locked nation. Situated in the heart of Eurasia, it extends from the Volga plains in the west to the snow-capped Altai mountains in the east. Capital

Astana, a city with an air of futurism, is located in the steppes. Buildings are shooting up everywhere; a mere 20 years ago, this was a small settlement. Largest city

With some 1.5 million inhabitants, Almaty is the country’s cultural, academic and economic centre. Official language

Kazakh (state language), Russian (second official language for administrative and institutional purposes) Population density

Approximately seven inhabitants per square kilometre Key imports

Mineral fuels, iron and steel Key exports

Oil, ferrous and non-ferrous metals, machinery, chemicals, grain, wool, meat and coal

•Kazakhstan President Nursultan Nasarbajev

Ukraine

Russia

can look back on a mo

Astana

mentous year. In April 2015 he was re-elected

in a landslide victory,

Kazakhstan

gaining 97.7 per cent of the votes. The 75-year-

Black Sea

Almaty

old has been at his coun Georgia

try’s helm for 25 years.

Uzbekistan Turkey

Azerbaijan

Caspian Sea Syria

Kyrgyzstan

China Turkmenistan

Tajikistan

Silk Road experts: Far Freight becomes GebrĂźder Weiss East plus

By rail: 100 dump trucks from Poland to Kazakhstan, 120 roadworking machines from Britain to Turkmenistan

t the end of last year, the company Far Freight GmbH was transformed into the Vienna-based competence centre Gebrüder Weiss East plus which is specialised in GUS countries and the Middle East. With this step, Gebrüder Weiss is extending its local know-how in central Asia. The Far Freight forwarding company had been part of the Gebrüder Weiss Group since the start of 2014. Calling on 20 years of experience, the employees at the new centre possess unique expertise in overland transport, heavy haulage and project business in this region of operation – above all in the automotive sector.

Turkmenistan Kazakhstan Vienna Land transport

Moving along the Silk Road: GW East Plus 1 2 3 4 5 6 1 2

9 11

10 11

Germany Austria Hungary Romania Bulgaria Turkey Georgia Iran Turkmenistan Kazakhstan China

The Silk Road

The legendary Silk Road once connected the Mediterranean with China via a network of caravan routes. Geographical boundaries were no obstacle to human passage: the dealers could come and go as they pleased, exchange views and ideas, and pursue their business interests – creating the world’s first globalised market in the process. The Chinese g overnment is currently planning to revive the Silk Road and add useful infrastructure along its route. President Xi Jinping has promised to invest a total of 56 billion e uros in the project. Nearly all of the countries traversed by the old Silk Road have already signaled their interest. Some 4.4 billion people live along the route.

Around 80 guests attended the opening Â eremony for the new head office in c ÂLauterach. Wolfram and Heinz Senger-Weiss jointly moderated the event, with the support of mime artists

5 Lauterach Highlight Inauguration

Head office opening celebration

n odyssey through the new building – that was the idea underpinning its opening ceremony. On 8 October corporate headquarters was transformed into a veritable happening. Following the official welcomes in the foyer, the guests gradually wended their way upwards to the highest point of the structure on the third floor. From there they could admire a GW hot air balloon illuminating the evening sky from afar. Having picked up the visitors in the car park outside the main building, mime artists dressed in orange provided a guided tour of the evening’s entertainment. The Senger-Weiss family and Management Board shook hands with all comers in the Weiss Room, whose decor reflected the company’s roots, values and evolution. Printed on black cubes, words like verbind lich (trustworthy), lösungsorientiert (solution-oriented), bodenständig (grounded), weltoffen (cosmopolitan) and partnerschaftlich (co-operative) testified to the company’s guiding principles. Piano music set the mood while laughter and chatter soon filled the air as guests expressed their delight at meeting old friends. It was an ‘orange family gathering’ through and through.

6 Dubai Site opening Brands and Branches Weiss-Rรถhlig

employees from ten countries are happy with their new workplace

Dubai: Specials for Specials

n the spring of 2016, having been sited in Dubai for 11 years, WeissRöhlig began a fresh chapter in the emirate. Covering 5,300 square metres, accommodating 8,000 palettes and offering air-conditioning, a state-of-the-art high-rack warehouse and the latest IT logistics to match, the new plant was opened in March 2016 with customers, guests and friends in attendance. The new site in the free-trade zone of Jebel Ali means that Weiss-Röhlig are now comprehensively certified as a local logistics provider and can offer their customers the entire GW package, including full logistics solutions. WR Dubai is banking on ‘Specials for Specials’: experts who meet the unique challenges of special customers. European customers above all can profit from this ideal platform: and gain a foothold in the prospering markets on the Gulf. For the opening event, the organising team had drawn up a balanced and entertaining programme that was kicked off with a (non-alcoholic) reception outside the new terminal and concluded with a joint oriental- style dinner in the new logistics centre. After days of torrential rainfall before the event – the media unanimously termed the downpour ‘historic’ – the weather gods were again at their kindest on opening day.

• The world’s most expensive cake was not, however, served at the opening. That honour was reserved by a citizen of the UAE for his daughter. British designer Debbie Wingham spent 1,100 hours on the handmade masterpiece that

was decorated with 4,000 flawless diamonds. The price tag: nearly 70 million euros.

7 Panama Climatic factors Shipping

•The name El Niño is used to describe the warm phase in a climatic cycle that lasts between two and seven years and affects the central and east-central equatorial Pacific. It shifts weather patterns across the planet and brings extreme rainfall – or no rain at all – to many regions. During the course of the 1997–98 El Niño, huge swathes of

forest burned to ashes in Indonesia

One of the world’s leading waterways restricts the size of ships

while heavy rain caused a new lake to form in Peru.

Water levels down in Panama Canal

he Panama Canal may lie between two oceans, but occasionally it suffers from water shortages. In August 2015 the Panama Canal Authority (ACP) therefore announced traffic restrictions. Starting 9 September, only vessels with a draught of 11.89 metres or less would be allowed to traverse the approximately 82-kilometre waterway linking the Atlantic and Pacific. The ACP was not expecting severe disruptions as, allegedly, only 18.5 per cent of the ships using the canal lie deeper in the water. All in all, some 14,000 ships a year pass along it. The curb was due to the climatic phenomenon El Niño, which causes the Pacific to heat up and impacts global weather patterns. While some regions face the threat of flooding, El Niño sparked a drought in the Panama Canal area. The ACP last faced a similar challenge in 1997 – 98. Back then, about 20 per cent of the ships either had to be partly unloaded or were unable to navigate the canal at all. For more information on the difficulties of enlarging the Canal, see the fifth issue of our magazine ATLAS which was published in the autumn of 2015.

•

8 Vancouver Brands and Branches Weiss-Röhlig

Third office in Canada

laying a pivotal role in transport logistics, the region around Vancouver is touted as the gateway to the Pacific. Thanks to the accessibility of the one of the world’s key waterways – the Panama Canal – the port is the country’s largest, exporting more goods than any other in North America. In the summer of 2015, Weiss-Röhlig opened its third office in Canada. Now three locations – Montreal, Toronto and Vancouver – serve to further anchor the company’s position as a local provider of the entire range of logistics services on the Transpacific routes.

•

• In the coming years Canada expects to see a substantial rise in ocean-going freight. Experts predict that container traffic on North America’s western coast will triple within the next two decades. To meet this demand, the country’s ports need to be modernised and expanded. The construction of a fully automated container terminal in Vancouver is in the pipeline – at a cost topping one billion euros.

Site extension Hall

Gebrüder Weiss invested approx. 4 million euros in the extension of its Hall site in western Austria, and constructed a new, ultra-modern logistics terminal equipped with high-rack shelving. With its modern surveillance systems, energy-efficient lighting and groundwater-based heating, the building can boast sophisticated security, technical and ecological features. The complex is sited alongside Austria’s A12 motorway, making it the perfect hub for handling goods passing between Germany, Switzerland and Austria’s Tyrol region. Additionally, the facility has a dedicated, direct rail connection to the OCC, the Orange Combi Cargo’s east-west route.

A block train running between Vienna, Hall and Bludenz allows the loads from 66 trucks to be transported by rail every day

9 Austria Serbia Germany Site extensions Logistics

Željko Sertić, Serbia’s Minister of Commerce (left), and GW director Wolfram Senger-Weiss cut the red ribbon at the ceremonial opening of the new logistics centre

Dobanovci

Following a year of conversion work, during which operations continued uninterrupted, Gebrüder Weiss opened a new logistics centre in Dobanovci outside Belgrade in mid-October. The facility numbers among the most modern in Serbia. Following the extension work, another 100 employees are expected to join the existing workforce of 180 in Dobanovci during the next few years. Esslingen

Goods handling was optimised at the Esslingen site thanks to the construction of a new warehouse. Equipped with improved soundproofing, energy-efficient lighting and modern surveillance systems, this building too leads the way in technology, security and ecology.

10 Bulgaria Site opening Land transport

Bulgaria: crossroads of Central Asia

G Sofia

Populated since the Early Stone Age, the Bulgarian capital is one of the oldest settlements and cities in Europe. Sofia is the political, economic and cultural centre of the country – and home to its most important theatres and museums.

•

ebrüder Weiss opened a new logistics terminal in Elin Pelin near Sofia. The centre meets the highest technology standards and comprises a plant covering 6,000 square metres, 1,880 square metres of loading area and 1,300 square metres of office space. From a logistics standpoint, the geographical location of the Bulgarian capital plays a key role. Sofia offers ideal access to the surrounding Balkan countries, the Black Sea region and routes to Central Asia. Gebrüder Weiss tapped into this potential at an early stage and can now look back on 20 years of successful operation in Bulgaria. Only recently, Bulgaria also became a pivotal location for GW’s long-term customer Henkel. In addition to offering warehousing services, Gebrüder Weiss also handles distribution to neighbouring countries, and acts as a haulage provider for the VW Group, Opel and General Motors. Other national and international customers from the engineering and IT sectors utilise the Bulgarian hub as their regional distribution centre.

•Elin Pelin is the nom de plume of Bulgarian author Dimitar Ivanov Stoyanov (1877 – 1949), who named himself after the mugwort plant (in Bulgarian: ‘pelin’). The city of Novoselski adopted it too and now shares the author’s name.

11 Singapore Site opening Brands and Branches Air & Sea

New presence at the high-tech port of Singapore

A The world’s five largest container ports (by freight volume)

1. Shanghai (China) 33.6 million TEUs 2. Singapore

32.6 million TEUs 3. Shenzhen (China)

23.3 million TEUs 4. Hong Kong

new GW site has been opened in close proximity to the port of Singapore , the world’s second largest container port: a logistics terminal offering customers ideal access both to the neighbouring southeast Asian countries and to Australia and New Zealand. Under the brand name Weiss-Röhlig, Gebrüder Weiss now maintains a total of 22 sites in Asia – from Tokyo and Shanghai through to Hanoi and Dubai. With its new location in Singapore, GW is expanding its logistics solutions on the Asian continent. Customers profit from the established and reliable network for air and sea freight, and from the local knowledge that Gebrüder Weiss has accumulated in these regions over the past decades.

•

•In 2015 Singapore c elebrated the 50th anniversary of its independence from Great Britain and its rapid rise as a global player from 1965 onwards. Within a few scant dec-

22.3 million TEUs

ades, Singapore metamorphosed from a d eveloping country

5. Busan (South Korea)

to an international centre of banking and commerce – with

17.7 million TEUs

one of the world’s most important container ports.

The Suez Canal

Connecting the Red Sea with the Mediterranean, the Suez Canal forms part of the border between Africa and Asia. When inaugurated on 17 November 1869, it was 162 kilometres long. Following deepening works com pleted in 2009 , its total length including the northern and southern access waterways was 193 kilometres. It has since become slightly shorter again as a result of segments being straightened.

12 Egypt Waterway

Promising prospects: second channel opened in Suez Canal

n August 2015 Egypt’s head of state Abdel Fattah el-Sisi officially opened the new extension to the Suez Canal. The waterway now has a second, 72-kilometre long channel, allowing vessels to travel simulta neously in both directions. As a result, large convoys of ships can easily pass each other, rather than having to wait for hours while the congestion clears. The expansion should help reduce transit time from 18 to 11 hours. Egypt’s government expects the average number of vessels per day to almost double from 49 to 97, boosting annual profits to around 13.5 billion dollars by 2023. In 2014 annual revenues totalled approximately 5 million euros. The opening ceremony was suitably grand, with 5,000 guests from around the world attending. Giuseppe Verdi’s opera Aida was performed alongside the Canal, with firework displays and military parades further enhancing the gala atmosphere. The opening was companioned by a global PR campaign with the slogan ‘Egypt’s Gift to the World’. The construction costs tallied some 7.5 billion euros, with 88 per cent being raised by private Egyptian citizens.

•

•Aida is one of the world’s most frequently staged opera. Two spectacular productions have already taken place in Egypt, set against the pyramids of Giza and the Temple of Luxor. Originally the opera about an Ethiopian princess was due to mark the inauguration of the first African opera house in Cairo and the simultaneous opening of the Suez Canal in 1869. But Verdi did not accept the commission until 1870 – meaning that the production commemorating the expansion was first staged 145 years after the canal was originally built.

The 2015 Progressive Partner Award – a special honour

I •The joint venture ‘Gebrüder Weiss Automotive Logistics’ was agreed with the Jilin International Transport Corporation (JIT) at the end of 2014. Its operations

focus on serving the growing automotive industry and its suppliers in China.

n January 2016, the joint venture ‘Gebrüder Weiss Automotive Logistics’ was chosen by FAW-Volkswagen Automotive Co. Ltd. in Changchun as the recipient of the coveted – ‘GP Progressive Partner Award 2015’. FAW-Volkswagen is a joint venture between the Chinese First Automotive Works, Volkswagen AG and Audi AG. FAW-VW was very impressed with GW’s customer service and expressed this in its recognition of its outstanding work over the past year and a half. In the 18 months up to the end of 2015, a total of 6,600 tonnes were airfreighted from Germany to China for this automotive customer. In China, Gebrüder Weiss Automotive Logistics focuses primarily on direct suppliers and OEMs (Original Equipment Manufacturers). Whereas air freight shipments from Europe to Northeast China were the company’s original speciality, the joint venture is now active in the country’s western and northern markets as well. As Lead Logistics Provider, it is also integrated directly into the logistics processes of tier-one automotive suppliers.

•

13 China FAW-VW Award

Jeffrey Yang, Branch Manager at Weiss-Röhlig China, accepting the award

‘We are delighted to receive this accolade: for us, it is yet another step towards becoming a leading logistics provider. It motivates us and, together with our col leagues in Changchun, we are already planning further steps and activities. Our goal is to cooperate long-term with FAW-VW – it’s a win-win partnership from which both companies profit.’ Yongquan Chen, General Manager at Weiss-Röhlig

Gebrüder Weiss Automotive Logistics

The head office of the joint venture is sited in Shanghai, but operations are centred on Changchun. With over a million inhabitants, the city is a key industrial hub in northern China and the home of numerous joint ventures involving major players from the automotive industry. Hundreds of thousands of vehicles are produced here every year. Gebrüder Weiss Automotive Logistics maintains three locations in up-and-coming Chinese automotive clusters – Shanghai, Changchun and Chengdu – and employs some 180 people.

14 Georgia Land transport The Silk Road

In the winter, 14 lifts are in peration, two of which are o modern high-speed chairlifts

Chairlifts for the Caucasus

n October and November of 2015, Gebrüder Weiss put its logistics prowess to the test along the former Silk Road, supplying Doppelmayr Seilbahnen GmbH with two complete ski-lift systems for the Bakuriani resort in the Borjomi district. The unusual consignment involved transporting more than 1,000 tonnes of parts and equipment from the Austrian Doppelmayr plant in Wolfurt to Mount Kokhta in Georgia. Depending on the route, the 72 lorries took between eight and nine days to complete the journey. Georgia is currently investing millions of euros in developing its tourist industry, with winter sports leading the way in popularity. There are nearly 90 kilometres of pistes and a day pass costs between six and 12 euros. The country’s second largest resort, Bakuriani is situated at an elevation of 1,740 to 2,672 metres on the northern slope of the Trialeti range in the Lesser Caucasus.

•

•The Georgian mountain resort of Bakuriana in the Lesser Caucasus celebrated its 80th anniversary in 2015. Dubbed the ‘Soviet Davos’ during the days of the USSR, its ideal winter sport conditions even attracted thousands of skiing enthusiasts back then. The Kokhta Gora zone (2,150 metres) offers both tow and chair lift facilities, along with 16 pistes of varying difficulty. The options for tourists are

rounded out by cross-country skiing trails and excursions in horse-drawn sleighs

To Qatar with an Antonov

Frank Haas, responsible for corporate communication at GW, documented the extraordinary delivery

Specifications Antonov AN-124

Maximum payload: 150 tonnes Wingspan: 73.30 metres Length: 69.10 metres Height: 20.78 metres Maximum range: 15,700 kilometres Maximum take-off weight: 405 tonnes Loading: via front and rear hatches

# Loading the Antonov AN-124-100 at Bucharest Airport through its swing-up fuselage nose

15 Bucharest Qatar Special transport Air & Sea

ebruary saw the successful completion of another delivery of goods using the Antonov AN-124-100. A laboratory was transported from Bucharest to Qatar on behalf of the technology company Emerson. When parked on the ground, it is difficult to believe that the Antonov AN-124 can take off. With its front and rear hatches open, the legendary aircraft recalls a gigantic, partly squashed tube with an improbably thin exterior. The paint is peeling, the interior is worn and battered. There is no panelling so everything is exposed: from cables and wiring through to the insulation. And wedged somewhere inside the hold is the aircraft’s toolbox: hammers, screw drivers and assorted spanners. Originally built as a freight carrier for the Soviet military, the Antonov AN-124 was in production until the turn of the millennium. When the USSR disintegrated, its army sold off several of the planes. Today, commercial and civilian operators deploy most of them in charter-based international transport where, due to their huge cargo capacity of up to 150 tonnes, they can perform Herculean tasks. Another advantage: the AN-124 does not need a regular runway for takeoff or landing. A flat stretch of land – such as the African plains – will suffice.

Painstaking work: Loading and securing the cargo takes over ten hours

16 Tajikistan Special transport Land transport

Route to Khorugh

Many roads lead to Khorugh, and caution is paramount on all of them. Inadequately marked land mines line both sides of this main thoroughfare connecting Dushanbe and Khorugh. Minefields are also located in the regions bordering Uzbekistan, Kyrgyzstan and Afghanistan. Route

Steep mountainsides render road upkeep difficult and costly. The country’s network of roads is kept operative with minimum main tenance

via Minsk and Moscow:

83 hours by car, 6,602 km Route

via Kiev:

83 hours by car, 6,415 km Route

via Istanbul, Teheran

and Mazar-i-Sharif:

77 hours by car, 6,615 km

Russia

Minsk Warsaw Germany

Kiev

Kazakhstan

Austria

Villach

Bulgaria

Black Sea

Istanbul

3 Turkey

Mediterranean Sea

Kyrgyzstan

Uzbekistan

Georgia

Turkmenistan Tajikistan

Caspian Sea

Masar-e Scharif

Teheran

Khorugh

Kabul Iran

Afghanistan Pakistan

Nothing is impossible! •Khorugh’s annual music festival ‘Roof of the World’ had to be cancelled in July. Exceptional winter snowfall and persistently high summer temperatures combined to spark flooding and landslides, causing severe damage to the infrastructure. Already in bad condition, the Pamir Highway had to close down temporarily as a result.

t Gebrüder Weiss, we’re proud of our ability to satisfy our customers’ unique needs with tailor-made solutions. In other words, we welcome the challenge provided by difficult conditions! A perilous destination, extremely large loads: in our book, there’s no such thing as impossible! One example: In autumn of 2015, GW Maria Saal organised the shipment of facade components to far-off Tajikistan for a customer in Carinthia. The exact delivery location was Khorugh , a town of some 28,000 inhabitants deep in the Pamir Mountains. The building parts, destined for the University of Central Asia, were hauled in curtain-side trucks – no easy endeavour, considering that most roads in Tajikistan are in a very poor state. It was also necessary to provide the customer with information on possible risks en route and detailed advice as to safety needs and suitable packaging for the shipment. ‘Transporting goods to the rugged mountains of Central Asia is not an everyday occurrence, and it requires careful planning. The special challenges are not only the distance and geographical factors, but also acquainting the customer with the specific requirements of the target country,’ says Lars Göpfert, team leader for International Transport (eastern Europe) at GW Maria Saal. Assistance was also provided in this case by the Russian office of the GW competence centre East plus. Three weeks after departure the first four lorries arrived in Khorugh; further deliveries are due in 2016.

•

17 Hungary USA Special transport Air & Sea Projects & Break Bulk

Project Cargo N etwork

PCN is an ISO-certified organisation that provides a networked platform for project freight specialists in a range of countries. For the past three years Gebrüder Weiss has represented PCN in Austria.

Straight up? An effective solution for project transport services

s a member of Project Cargo Network (PCN), the GW Air & Sea MLD department received an urgent enquiry: a ring-shaped spare part was needed for a hydrogen power plant in the US state of Washington. The component had to be shipped within just a few days from the manufacturer in Hungary to the chosen port terminal in northern Germany. A special permit was needed, given the part’s dimensions of 3.6 × 3.6 × 1.2 metres. ‘To avoid unnecessary delays, we decided to deploy a truck that could stow it diagonally. This significantly reduces the width of the load and speeds up the permit application,’ explains Franco Ravazzolo, Manager Projects & Break Bulk. The part was delivered on time to Bremerhaven where it was transferred onto a Ro-Ro ship. On arrival in the US, it was collected by a GW logistics partner and transported to its destination.

18 Liechtenstein Logistics Hilti

Full-service logistics for Hilti

ebrüder Weiss provides tailor-made logistics solutions and numerous transport services to more than 50 countries for the Liechtenstein-based• building technology company. The high quality of the data and transparency are guaranteed by a ‘control tower’ developed especially for Hilti. Thanks to this centralised monitoring and evaluation system, Gebrüder Weiss can analyse performance, react swiftly to anomalies, and meet customers’ changing needs with speed and flexibility. Due to tight timelines, transparency en route and statistical evaluation are key for Hilti. Gebrüder Weiss moves some 650,000 shipments annually for the tool specialist. ‘The introduction of the “control tower” has brought us a significant increase in quality and greatly improved performance transparency,’ says Thomas Keller, Transport Manager Strategies & Sourcing at Hilti Aktiengesellschaft. Gebrüder Weiss hauls the entire range of Hilti products – from plastic plugs through tools, electrical equipment and façade systems, all the way through to hazardous goods. The GW service portfolio also extends to supplying the Hilti Centre, delivering directly to construction sites, managing returns, and warehousing.

•The sixth-smallest country in the world celebrated its national holiday on 15 August for the 75th

time. Some 3,500 official guests attended the state ceremony, while more than 30,000 visitors flocked to the festivities in Vaduz.

19 USA Germany Autonomous driving

The road is clear for the ‘Future Truck’ Test-driving the autonomous truck

hat very recently seemed like pie in the sky has become reality: autonomous and semi-autonomous driving is ringing in a new age in mobility. On 2 October 2015, the first such serially-produced truck was guided to a German autobahn for testing. Things moved even faster in the US: in the state of Nevada, two autonomous trucks produced by the American Daimler brand Freightliner have been doing pilot runs on public roads since May. The trucks are equipped with the intelligent system ‘Highway Pilot’ which comprises frontal radar, a stereo camera, traditional assistance systems and adaptive cruise control. The driver can activate the system as soon as the truck has reached the motorway. It controls the vehicle’s speed, automatically complies with the speed limit, and maintains a safe distance from the vehicle in front. It also steers and brakes autonomously. With the truck assuming the monotonous duties of driving, the driver becomes more alert and efficient, as Daimler research studies have shown. While the vehicle is on autopilot, the developers envisage the driver being able to perform other tasks behind the wheel, e. g. office work. And if the sensors are unable to completely monitor the environment due to road construction or bad weather conditions, optical and acoustic signals prompt the driver to resume control. Drivers can also deactivate or override the autopilot at any time. Experts anticipate that the deployment of autonomous trucks will also help cut fuel consumption. Tests performed by the manufacturers of the system have resulted in potential savings of up to five per cent. The steadier flow of traffic thanks to autonomous, networked vehicles could also help reduce congestion.

Taking the strain off the driver: The ‘Highway Pilot’

20 Hungary Logistics Land transport

Grundfos: serving 16 countries from Hungary

ebrüder Weiss has successfully restructured the goods procurement and distribution operations for its customer Grundfos in eastern Europe. The Danish company has grown rapidly in the region during recent years and now produces high-quality pumps and engines at four locations in Hungary. The service is coordinated from a new hub in the Hungarian town of Biatorbágy, from where Gebrüder Weiss exports all of Grundfos’ products to 16 different countries. Outsourcing this task has enabled Grundfos to save ten per cent of its original delivery costs. Established delivery channels and a 90-location network operated by GW in eastern Europe offer an efficient platform for this service.

‘We have absolute confidence in the international experience of our provider. His standardised processes have helped im prove our services from day one.’ Lajos Major, Distribution Centre Manager Grundfos

Biatorbรกgy: the central Grundfos warehouse can store 15,000 pallets

21 Austria Hungary Logistics 3M

3M: Saving space in eastern Europe Founded in 1902 and based in St. Paul, Minnesota, the technology company 3M maintains branches in more than 70 countries, and markets a range of products worldwide – in the fields of industrial, medical and transportation technology as well as for the office and home. The vast variety of product types means there are huge differences in their size, weight and volume. When it comes to loading a truck for shipment, this translates into non-uniform pallets that are difficult to stack. On the other hand, an abundance of smaller packages leads to a critical short age of space in the lorries – and a greater risk of damage. Mix Move Match

Gebrüder Weiss offers an ideal solution: the goods are picked up daily from the 3M warehouses in Jüchen and Duisburg and transported directly to the logistics centre in the Tyrolean city of Hall via GW direct. line. This is where ‘Mix Move Match’ comes in. The system’s unique advantage: all of the initial shipments to the hubs can be processed and packed to achieve the maximum vertical density. Double-decker trucks are also deployed, providing additional space. This solution utilities over 90 per cent of the available capacity, which significantly reduces the number of individual journeys and CO2 emissions. What is more, exceptional goods safety is ensured.

Mix Move Match

The pallets are dismantled and re-packed in such a way as to enable full palettes to be loaded to a height of 2.2 metres.

3M products play a part in almost every sphere of life: in the worlds of labour, medicine and technology. The range also extends to filter masks, hearing protection, safety goggles and helmets

New – in a dozen more countries

Following the comprehensive re-organisation of 3M’s European logistics setup, Gebrüder Weiss will be responsible for transporting and distributing 3M products in 12 additional CEE countries, in addition to being the ‘preferred supplier’ in for existing business in Austria, the Czech Republic, Slovakia, Hungary and Bulgaria. In concrete terms, this means that GW will continue to supply the Austrian market from its traditional hub in Hall while assigning the logistics processes to a further hub at the Hungarian GW site in Dunaharaszti. Starting in January 2016, GW is shipping from there to Albania, Armenia, Azerbaijan, Bosnia, Bulgaria, Croatia, Georgia, Hungary, Kosovo, Macedonia, Moldavia, Montenegro, Serbia and Slovenia.

22 Japan Logistics Air & Sea

Kohei Okada’s shop can always keep pace with the latest trends

Freitag: turning trucks into bags

n German-speaking countries, the Swiss brand FREITAG enjoys cult status. Every FREITAG bag is absolutely unique. The high-quality accessories are designed and manufactured in Switzerland – using sec tions of old truck tarpaulin that feature an array of prints and colours. More recently FREITAG has established itself far from Switzerland: in Japan. The FREITAG Shop in the Tokyo Shopping district Shibuya updates its product range at least once a week. Red, blue or orange canvas bags are then showcased – r eflecting the current trends. And the following week the store might be dominated by green bags. FREITAG goes to great lengths to impress the quality-conscious Japanese consumers. For this reason its logistics provider needs to ensure a fast and punctual delivery service, one that is tailored to the requirements of the individual points of sale. Products that the store manager wishes to withdraw for a given period need to be re-stored in the terminal; speed and flexibility are musts. Thanks to the local Weiss-Röhlig hub, Gebrüder Weiss can respond rapidly, allowing stores to dispense with their own storage space and order goods on a daily basis. The ideal set-up for FREITAG in Japan.

# Good companions: warehousing logistics for Tridonic extended to Shanghai

23 Shanghai Tridonic Logistics

he partnership between Gebrüder Weiss and Tridonic, a subsidiary of the Zumtobel Group, has more than stood the test of time – in warehousing and in overland, air, and sea freight alike. For 16 years Gebrüder Weiss has been handling all the storage logistics for the Dornbirn-based company in Lauterach. Five years ago it launched the same service in Singapore under the brand Weiss-Röhlig. And since the summer it has also been serving Tridonic in Shanghai. With three sales offices and a factory in Shenzhen, Tridonic had already been operating for several years in China. But recently, with the goal of focussing on its core business, the high-tech manufacturer decided to find an external logistics specialist. Weiss-Röhlig now offers a full-service package that includes a complete warehousing infrastructure in Shanghai, where all the processes comply with European standards. Inside the country too, Trident commissions the haulier to handle all of its transport requirements (overland, air freight, express). In addition to the products from its Shenzhen factory, components manufactured in Tridonic’s European plants are also transported to Shanghai via the hub in Lauterach. Tridonic largely supplies the national market from the Chinese mega-city, although some products are exported on to other countries.

22 July 2015: The WeissRöhlig team at the opening ceremony in Shanghai

Intermodal Transport

24 China Land transport

Trains need between 15 and 17 days for the

journey between Germany and China. By comparison, shipping the goods from seaport to seaport takes some 40 days

Moscow

The northern route takes the Trans-Siberian railway line; the southern route follows the traditional Silk Road

Russia

Irkutsk Hamburg Duisburg germany

Belarus

Brest/ Malaszewicze ukraine

Kazakhstan

Aktogay Harbin

turkmenistan

Urumqi

Beijing

china

Chengdu

Zhengzhou

Chongqing

Shanghai

Suzhou

Rail services between China and Europe GW Intermodal

‘Intermodal transport’ is a form of multimodal transport that involves multiple legs in which shipments are delivered using at least two different types of transport. One example might involve a container being transferred mid-journey from a truck to a train.

hina is closer than we think. The Gebrüder Weiss intermodal transport solutions combine the flexibility of trucks with the outstanding ecological efficiency of rail freight to deliver goods from China to Germany and back – faster than by ship and cheaper than by air. The freight is transported to and from the rail hub using the GW organisation’s existing truck network. The rail service is ideal for all central and eastern European destinations without direct access to ports and for China’s interior. The advantages are obvious: planability, dependability and sustainability. The three block train services between Zhengzhou and Hamburg, Chongqing and Duisburg, and Suzhou, Warsaw and Duisburg have all gotten off to a successful start – with demand rising.

25 Turkey Baltic States Air & Sea

Products from Turkey are first loaded onto ships in Istanbul

mazyr

Slovecno/Berezest

To Baltic Sea

ukraine korosten

kiew

Shepetovka

Kozatin Zhmerinka

Moldova Vadul-Siret/ Dornesti

Romania

Odessa / ilyichevsk

Bukarest Constanta Giurgiu Nord/Ruse

Stara Zagora

Partnership with Lithuania’s national railway company: multimodal service between the Bosporus and the Baltic

varna

Black Sea Svilengrad

Istanbul

Turkey Izmir

W has been co-operating with Lithuania’s rail network since November 2015, enabling it to offer customers a direct, multimodal service between Istanbul, the Ukraine and the Baltic States . Goods can also be offloaded at numerous stops along the way, and even re-routed as far as Russia and Scandinavia. The connection’s rail segment between the Bosporus and the Baltic not only offers an envir onmentally friendly alternative to sea transportation. Taking just 11 days to cover the 1,736-kilometre link, it is almost twice as fast as well. In the first stage of their journey, goods originating in Turkey are shipped to the Black Sea port of Odessa. From there they are transported by train via Kiev to Klaipeda in Lithuania, with any final leg being covered by road. The route is used in both directions for imports and exports.

•

•The three Baltic States number among the eurozone members with the best public finances and the highest growth. Lithuania, where the euro was introduced on 1 January 2015, is leading the way. Imports and exports

are flourishing while the country has the highest investment levels and the fastest-growing gross domestic product.

26 World Traffic forecast

Increase in goods freight services 900

866.1 Forecast

850 800 750 700

The steep rise in goods freight will continue until 2040. Volumes transported by road, rail and inland waterways in billions of tonne kilometres

650 600 550 500 450

494.3

400 2010

’15 ’16 ’17

2020

2030

2040

lobal goods traffic is steadily growing although it has yet to return to its level from before the 2008–09 financial crisis. According to an estimate from the business research institute Prognos, freight transportation markets are likely to expand by some 30 per cent by 2040, particularly in Austria, Spain and Poland. The most dramatic rises, however, are forecast for the BRICS states (Brazil, Russia, India, China and South Africa), where volumes are due to double between 2014 and 2040. India and China will force the pace by contributing more than 85 per cent of this overall increase. Prognos is further anticipating significant growth in Turkey, where freight transport should also roughly double until 2040. Trends in transport modes will vary between Europe and the BRICS countries. Europe will see a slight reduction in road transport, while a decline in rail freight will affect the latter group of nations.

•40.2 million parcels were sent by DPD in

27 Austria Brands and Branches

2014, and 41.3 million

the following year. Business is especially brisk during the preChristmas period. On a single day in December 2015, DPD delivered

more than two million packages in Germany – a record-setting achie vement equivalent to over 300,000 packages an hour.

DPD: freedom for parcels

PD Austria, whose largest co-partner is Gebrüder Weiss, has reached the target it set itself for 2015: to open the country’s onethousandth Pickup Parcel Shop. The network is now so extensive that a shop can be reached from anywhere in Austria within 15 minutes. Parcels can be handed in for dispatch, orders can be delivered, and parcels can be collected during the customer-friendly opening hours. And for anybody on a tight schedule, DPD offers a special cost- and timesaving service: customers can order parcel labels, print them out and pay for them online – without leaving the comfort of their own homes.

•

GW pro.line home: the solution for customised consumer deliveries

-commerce growth rates continue to hold great promise for the future, with online sales rising by 17.7 per cent during 2015 alone. Under these conditions, the home delivery service set up by Gebrüder Weiss in Austria has been well received. The services offered by GW pro. line home include delivery time confirmation, e. g. by text message, and delivery within 24 or 48 hours including both evenings and weekends. Customers not only know when their purchases are arriving; they also benefit from ancillary services such as the unpacking, installation and connection of appliances – not to mention the disposal of any packaging material and their previous appliances. For over a decade now, GW has been operating successfully in the area of high-end home deliveries in Austria, the Czech Republic, Hungary and Slovakia. In 2015 GW sealed an agreement with the Unito Group and the Hermes installation service, under which two-man fullservice crews deliver furniture as well as large and electrical appliances throughout Austria – with fitting and installation included. In concrete terms, that translates into a B2C transport volume of over 200,000 consignments a year. Beyond this, GW offers other e-commerce services such as webshop solutions, payment and returns management, warehousing and call centre facilities.

Using skilled two-man teams, Gebrüder Weiss delivers, unpacks and connects home appliances

28 Austria Land transport E-Commerce Home Delivery

Turnover

Sales on Europeâ&#x20AC;&#x2122;s B2C e-commerce market climbed by more than 14 per cent last year to 423.8 billion euros.

# Tailored customer solutions from our one-stop shop

29 Logistics Internet E-Fulfillment

usiness is booming around the world on the Internet: Global sales in online trading are projected to rise by over ten per cent a year by 2020. In addition to established online stores, B2B and B2C companies are also embracing the advantages of webshop solutions. Gebrüder Weiss has responded to the new market channels and has been offering its customers a comprehensive e-commerce portfolio since the start of 2015 – ranging from strategic consulting and commissioning through to webshops, warehousing and last-mile distribution to end-customers. In the realm of e-fulfillment, Gebrüder Weiss is gaining a reputation for flexibility and Service Excellence: every module within its wide range of services is also offered individually – in tried and trusted quality and tailored perfectly to customers’ needs.

•

•11 November is not only a kind of anti-Valentine’s Day in China when singles meet at parties to celebrate their unattached status. For years it has also been the country’s biggest shopping event: for 24 hours, online dealers offer substantial discounts to their customers. The e-commerce giant Alibaba posted sales of 14.3 billion dollars on this single November day. Alibaba’s payment service Alipay had to process 710 million payments. Cainiao, Alibaba’s logistics arm, accepted 467 million orders.

Our holistic e-fulfillment philosophy

From planning through to full operation B2B and B2C Mix & match service packages Available nationally and internationally One contact person for each project

30 Austria Brands and Branches Fashionet

Managing Director Michael Jahn (right) and Product Manager Karl Tordy are banking on customised solutions in the fashion delivery market

Fashions off the peg, logistics made to measure

he FASHIONET Austria GmbH, a member of the FASHIONET Group, numbers among the market leaders for textile logistics in Europe. In contrast to conventional transport, clothing is usually delivered to its destination as hanging goods. This guarantees that the merchandise arrives at the shops safely and does not require further preparation for sale. FASHIONET is the only fashion haulage provider in the industry to deploy a real-time track & trace system, which ensures utmost reliability and outstanding standard delivery times to the PoS. The fact that customers value this service is mirrored in the many longstanding business relationships. The portfolio of FASHIONET’s clientele reads like a Who’s Who of the fashion set: Jimmy Choo, Hollister, G-Star, Gössl, Sportalm and many more – notwithstanding the tough competition and pricing pressure prevailing in this segment. Most recently, parcel services joined the battle for fashion deliveries too; many producers now ship their clothes folded in cartons, rather than as hanging goods. This means that solutions need to be found that are ‘made to measure’ – and cannot therefore be easily simulated or replaced.

•Alongside Gebrüder Weiss, Lagermax also holds an interest in FASHIONET. Although the two companies are direct competitors in the haulage sector, their cooperation through their joint venture FASHIONET has proven very successful.

Austria Company History

No future Âwithout a past

Advertising from 1906

Everybody enjoys poring over old photographs and remembering events that shaped their lives. The Company Archive cap tures the history of GW, allowing tomorrow’s generations to experience our heritage for themselves. Like a photo album that chronicles the key events in a person’s lifetime, the GW Company Archive traces the company’s evolution from start

Cable being transported for the Illwerke energy company in the Montafon – a joint project with the Swiss firm Welti-Furrer

to the present – beginning with the Milanese Courier of the Middle Ages. Photographs naturally play a feature role, but there are also documents of all kinds. The annals include over 250 years’ worth of consign-

ment notes, as well as business papers and corporate publications: a lasting testimonial to yesterday’s achievements.

Furniture truck from the 1960s

The oldest remaining Gebrüder Weiss delivery note, dating from 19 July 1826

The Gebrüder Weiss ‘flagship’ at the end of the 1940s

Showcased: Gebrüder Weiss at trade fairs and industry events 1. LogiMAT

32 Stuttgart Munich Moscow Nagano Amsterdam Bucharest Brands and Branches

Every February the logistics industry meets up at the LogiMAT in Stuttgart – an international trade fair for intralogistics. For Gebrüder Weiss this is the ideal setting to present orange products to over 30,000 visitors. Aluminium boxes for trucks, trolleys for aircraft and seats made of euro pallets made a standout out of the stand! 2. transport logistic

Digitalisation offers considerable potential for cost-cutting, flexibility and increased transparency in logistics. At the same time it creates new challenges relating to data security and IT infrastructure. These and other issues were discussed at length at the transport logistic in Munich, the international trade fair for logistics, mobility, IT and supply chain management. The GW subsidiary i-net logistics took part.

3. Austrian Forest Forum

Weiss-Röhlig Japan joined Gebrüder Weiss in attending this forum, which was organised by the Austrian Chamber of Commerce in Nagano, Japan. The event offered opportunities for establishing contacts with potential customers and inform them about transport services to Japan for their products. 4. Hi-Tech & Electronics Supply Chain Summit

Gebrüder Weiss exhibited for the first time at the ninth running of the Hi-Tech & Electronics Supply Chain Summit in Amsterdam. In addition to providing numerous stimulating insights, the presentations and discussion forums on issues relevant to the high-tech industry proved great catalysts for networking. 5. TransRussia

Held annually in Moscow, the TransRussia is an international fair devoted to transport, transit and logistics. GW Russia and GW East plus (formerly Far Freight) took the opportunity to cement connections with logistics professionals from across Russia, the GUS states and the Baltic area. 6. x|vise – Austrian Logistics Conference

Representatives from trade and industry joined logistics providers at the Logistics Future Lab and the Austrian Logistics Conference held at the Linz Design Centre in May. According to Philipp Wessiak, the managing director of x|vise, the stand attracted plenty of enquiries concerning traditional optimisation in the logistics sector, with interest also being shown in the subject of risk management in supply chains and the e-commerce solutions portfolio. 7. Translogistica

In October, the four-day transport and logistics fair made its premiere in the Bucharest Trade Fair Centre in Romania. The Romanian GW subsidiary publicised the orange product portfolio during the event, and also presented its regional trainee programme at the ‘Logistics Career’ conference being held simultaneously.

33 Staging posts Logistics

â&#x20AC;&#x2DC;You need to know what customers want and sense what they need. You need to understand things intuitively and respond promptÂly. You need to connect with your customers, find solu-

tions for them and, indeed, serve them. The exciting thing about our work is that our customers are so varied. They all have different mindsets.â&#x20AC;&#x2122; Roland Gander, Regional Director West

Distinguished 1 Supervisory Board Excellence Prize

November also saw the GW Supervisory Board presented with the AREX 2015 (Supervisory Board Excellence Prize) for its outstanding achievements in the family-run company category. Making its debut, this prize honours Austria’s top supervisory boards. Heidi Senger-Weiss accepted the award at the gala event on behalf of Supervisory Board Chairwoman Sylvia Krieger-Einem. The jury based its decision on the complementary competences in the Supervisory Board and its gender diversity. While we do feel very proud, we view this and other accolades as a challenge to continue doing the things we have pursued with passion and commitment to date. German Prize for Online Communication

The GW sliding block puzzle ‘Logistics Expert’ reigned victorious against its rivals for the German Prize for Online Communication, having been selected as the best online game in 2015. Innovation, strategic thinking, execution and efficiency were the criteria for the 600 submissions, which were evaluated by 48 experts from the fields of R & D, corporate communication and online PR. Young Haulier of the Year

With its ‘Young Haulier of the Year’ competition, Austria’s Federation of Freight Forwarding and Logistics distinguished the three best ideas for innovative and/or economic solutions. In the presence of numerous well-known industry representatives, two former GW apprentices were honoured in November: First places were secured by both Alexander Wolf, now a logistics manager at the Maria Lanzendorf site, and Tim Wäger who, after completing his community service will be taking up a post at our Lauterach headquarters in the spring.

From left: Tim Wäger and Alexander Wolf (both Gebrüder Weiss), Sandra Schulz (Quehenberger Logistics) and Wolfram Senger-Weiss (President of the Federation of Freight Forwarding and Logistics)

34 Austria Germany Award

From left: Josef Fritz (BOARD SEARCH), orbert Zimmermann (Berndorf Group), N Wolfgang Niessner (CEO Gebrüder Weiss), Heidi and Paul Senger-Weiss and Dieter Tschemernjak (INVESTNET AG Switzerland) (Source: leadersnet.at / C. Mikes)

From left: Guntram Bechtold, Stars Media and Manuel Wunderli, Gebrüder Weiss

35 Austria Award

Distinguished 2 First top-ten ranking: Gebrüder Weiss awarded the BEST RECRUITERS seal

very year, the BEST RECRUITERS study honours companies for their recruiting and career development activities. In the 2015 –16 edition, Gebrüder Weiss earned a place in the top ten for the first time, coming ninth overall out of 500 employers reviewed in Austria. That represented a 35-place improvement over the previous year’s ranking. Gebrüder Weiss also secured a very gratifying second place in the Transport/Logistics category.

Gebrüder Weiss is a top employer and the best company for apprentices

Iris Klozyk, responsible for recruitment in the eastern part of Austria, accepted the prize on behalf of GW

GW headcount

End of 2014: 6,074 employees End of 2015: 6,239 employees

or the sixth time, Gebrüder Weiss entered the ‘Great Place to Work’ competition in 2015. And the company again laid claim to this coveted accolade, securing a fine seventh place in the XL category that covers companies with more than 500 employees. Another highlight: Gebrüder Weiss received the special award for being the best employer and offering the best traineeships in the Vorarlberg region. The results are based on an annual benchmark study that identifies ‘Austria’s Best Employer’ by surveying each company’s employees. Apprenticeships count for a lot at Gebrüder Weiss. All in all, 64 new trainees joined the company in September – in Austria, Germany and Switzerland. In three or four years, these young people will qualify as IT technicians, office administrators, freight managers, warehousing logistics experts, professional drivers and more. They can expect a comprehensive range of training modules during this period, including visits to relevant sites and training sessions covering professional and personal topics.

Some 200 apprentices are stationed at 17 locations across the German-speaking countries

36 Germany USA Award

Distinguished 3 Best of Corporate Publishing Award

The customer magazine ATLAS is still blazing a trail for success and garnering multiple awards. For the prestigious ‘Best of Corporate Publishing (BCP)’ award, GW took on SBB Cargo, Kröswang and Franz Haniel & Cie with its magazine, and came away with the silver medal. German Design Award 2016

In the competition for the ‘German Design Award 2016’ (Corporate Identity category, Special Mention) the magazine secured one of Europe’s top accolades for product design. The German Design Council has been conferring this prestigious prize annually since 2012, and its status is recognised well beyond industry circles. All in all 3,400 projects from around the world were admitted for consideration in the various categories. The international jury of experts passed the following judgement: ‘With its sophisticated formal design, ATLAS – The World in Motion takes up the challenge of arousing interest in the world of GW among existing and potential customers who are daily inundated by a deluge of images and information. Its content is not confined purely to the logistics industry. It also seeks to foster understanding for foreign cultures and markets with the goal of creating connections that link the company with its customers. An interesting trade magazine produced to (very) high standards.’ Inspire Awards

The English edition of ATLAS came out on top in the international ‘Inspire Awards’ for corporate publishing, a competition which distinguishes exemplary publications from companies around the world. The GW customer magazine scored 99 out of a possible total of 100, earning itself the Gold Award. For eight of the nine criteria applied, the jury granted it the maximum possible number of points. The Inspire Awards are conferred annually by the League of American Commu nications Professionals (LACP). Companies and agencies around the world are invited to make submissions.

37 Austria Award

• How a square becomes a dot – the signage system at the Head Office in Lauterach: ‘Motion’ is a central concept in the world of Gebrüder Weiss. Not only goods and ve hicles, but people and indeed the company are constantly on the move. And when the corporate

Distinguished 4 Major prizes for signage system in Lauterach

n conjunction with the agency Sägenvier, Gebrüder Weiss created a standardised signage system for its sites. And the jury of the Type irectors Club (TDC) of New York promptly awarded the signaletics a D ‘Certificate of Typographic Excellence’. Only some 200 of the total 2,000 entrants from 43 countries were chosen for this honour. Additionally the guidance system received the silver medal in the category ‘Wayshowing’ awarded by the International Institute for International Design. The prizewinning signage has been implemented at the GW Head Office and a number of other company sites.

•

emblem – the orange square – moves, it meta morphoses into a dot in front of our very eyes. One dot leads to another, pointing to places: places

Signaletics

to exit, places to stand,

Signaletics is a rarely-used word for a specific design discipline. The term derives from the French word signaler, which means to ‘point to’ or ‘identify’. More commonly referred to simply as ‘signage’, its purpose is to help people navigate buildings. If implemented skilfully, it can create atmosphere and even tell stories.

places to meet, places to cross paths. Lines join these dots to form net works. That is the world of GW.

38 Serbia Award

It was a triple triumph for GW Serbia: the Brand Leader Award, Manager of the Year and Business Partner 2015 He attended university in Halle an der Saale and originally intended to become a German teacher. Yet when he realised how lucrative it was to sell CD recorders and other items to the Soviet troops in former East Germany, he switched to commerce and logistics. Today Dragan Simovic is head of GW operations in Serbia and one of the Group’s most successful managers

•

ebrüder Weiss Serbia can look back on an excellent year, having captured three significant awards in 2015. Recognising its sus tainable engagement in south-eastern Europe the ‘Brand Leader Award’ was bestowed on the Serbian subsidiary in March – and that for the second time. Shortly thereafter, director Dragan Simovic received one of the country’s highest distinctions: the ‘Kapetan Miša Anastasijević Prize’ (Manager of the Year). This honour is awarded annually to the most successful figures in the Serbian economy and society. And to round out the year, the accolade ‘Business Partner of the Year’ followed in June. Among the key factors cited by the five-member jury were the ‘above-average positive economic development’, ‘investments made’, ‘innovative activities’ and ‘sustainable social local engagement’.

‘Our innovative and professional solutions were recognised, and our drive for Service Excellence rewarded. These distinctions motivate us to continue unwaveringly on our chosen course of responding to our customers’ needs with tried and trusted quality.’ Dragan Simovic

•In the 60th year of the Eurovision Song Contest in May 2015, Serbia also scored a success, capturing a respectable tenth place in the final scoring. The two big gest losers – with zero points each – were Germany and host country Austria. Thanks to last year’s winner, Conchita Wurst, the event was held in Vienna for the second time. In 1967, singer-songwriter Udo Jürgens brought the event to the Austrian capital.

Stretch of motorway in Belgrade

The employees visibly enjoyed the family event

Happy days 1: Hungary and Slovenia 25 years in Hungary

39 Hungary Slovenia Anniversary

Gebrüder Weiss launched its expansion into Hungary immediately the Berlin Wall had fallen. In 1990 it established its first office with nine employees in Budapest / Törökbálint, and a year later opened a 200 square metre warehouse. In 2005 the original company, Hungaroweiss, was renamed Gebrüder Weiss Hungary. Today, 25 years later, nearly 250 staff work at six locations. September heralded a month of commemorations, beginning with a Family Day at the GW Terminal, where employees and their families celebrated the anniversary. All in all, some 500 enthusiastic guests enjoyed the party mood.

GW Slovenia had another

reason to celebrate in 2015: in March it bcame

the regional freight forwarder for Volkswagen

20 years in Slovenia

If GW Slovenia were a golfer, it would have a handicap of zero – because it’s indisputably a top professional. So it was only fitting that it celebrated its two successful decades on the greens and fairways, with some 100 customers and partners taking part in a special ‘birthday’ golf tournament. For their part, the 40 employees gathered to celebrate the location’s 20-year anniversary at the end of November.

Croatia Ukraine Anniversary

Happy days 2: Croatia and the Ukraine 15 years in Croatia

These eight employees were there from day one – and are still in post 15 years later (left to right): Vedran Čulić, Dragutin Beganović, Damir Cavor, Jadranka Mokriš, Alma Suhić, Marija Jakšić, Zdravko Gračanin, Damir Martinović

It all began on 18 September 2000, when 15 Gebrüder Weiss employees took up quarters in a small office and a leased warehouse in Croatia. The branch posted continuous growth. One year after its founding, the airport terminal opened; in 2004 the business moved to the new terminal in Zagreb. In 2010 the new warehouse in Zagreb began operation, with the Split hub following in 2013 to serve the southern part of the country. Now 90 people are employed at the three locations, under the direction of Barbara Bujačić who has successfully headed GW Croatia since 2009.

The Gebrüder Weiss team in the Ukraine celebrating the anniversary (left to right): Vitalia Orsagosh, Natalia Yakovchuk, Vasinovich Alyona, Volodymyr Tsyhyka, Maryna Oliynyk, Natalia Mykulanynets, Aram Pohosyan, Angela Kozar, Andrianna Petrus, Kateryna Haynaliy, Tamara Galas

10 years in the Ukraine

Ukraine is the latest addition to the legion of orange birthday boys. Situated in the western part of the country, the GW Mukachevo branch opened its doors on 1 September 2005. The facility partly owes its success to its strategic siting and proximity to Hungary and Slovakia. Working with a teammate, Manfred Überfellner built up the haulage business in the Ukraine from scratch. Only a year after being established, GW extended its product portfolio and inaugurated a second site: an Air & Sea terminal in Kiev.

Lauterach Social Media

The most popular postings

hatchado, Xing, Facebook, LinkedIn, Instagram, kununu – we are where you are, even on the Internet’s social networking sites. For example, since 2011 GW has been reporting about the world of orange on Facebook, and enjoying the likes and comments prompted by news items from the company, competitions, and pictures from its archive, as it looks forward to many more. And of course to the day when the page registers its thirty-thousandth follower. Facebook is still everybody’s favourite site by some distance: some 56 per cent of Austrians visit at least once a month.

•US President Barack Obama is a relative newcomer to social networking sites. He sent his first tweet in May: ‘Hello, Twitter! It’s Barack. Really!’

•

1. Gebrüder Weiss 22. Oktober 2015 ∙ A picture taken on the Austrian motorway A 14 in 1980 – shortly before the Pfänder Tunnel was opened. Show translation

The earliest archive photo from 1980 showing Austria’s A14 motorway – short ly before the opening of the Pfänder Tunnel to Germany (posted in October)

2. Logistics Hall of Fame Zum ersten Mal hat eine Frau den Sprung unter die berühmtesten Logistiker der Welt geschafft: Unsere Aufsichtsrätin Heidi Senger-Weiss wurde als "erfolgreiche Logistikunternehmerin und Impulsgeberin" in die internationale Ruhmeshalle der Logistik gewählt. Wir gratulieren und sagen Danke für das maßgebliche Gestalten unserer orangen Welt! bit.ly/1QSEFlg // For the very first time, a woman will be joining the ranks of the world’s most famous logisticians: Our Supervisory Board Member Heidi Senger-Weiss has been voted into the international pantheon of logistics in recognition of her status as ‘successful logistics entrepreneur and source of inspiration’. We congratulate and express our thanks for significantly shaping our orange world! bit.ly/1YtXEHK

3. Feierliche Einweihung | Grand opening At Gebrüder Weiss – updated some three months ago Zahlreiche Gäste aus Politik, Wirtschaft und Wissenschaft verbrachten vergangenen Donnerstag einen unterhaltsamen Abend und feierten die Einweihung unserer Firmenzentrale in Lauterach. // On Thursday numerous guests from the politics, business and scientific community enjoyed the evening when celebrating the opening of our head office in Lauterach.

Top: Announcement of Heidi Senger-Weiss’s induction into the Logistics Hall of Fame (posted in September) Bottom: Impressions of the official opening of company headquarters in Lauterach (posted in October)

# The story of how Gebrüder Weiss was established is available on DVD in German and English. The film can also be viewed on YouTube

Lauterach Milanese Courier

Raise the curtain! The Milanese Courier on the big screen

f you scour the Internet for ‘the oldest transport company in the world’, you won’t currently find Gebrüder Weiss. The Shore Porter’s Society, a firm specialised in home removals from the Scottish city of Aberdeen, has claimed this title for itself. As it asserts on its website, it is proud of this heritage and the exceptional experience it has gathered over the years. But closer scrutiny reveals an anomaly. The Shore Porter’s Society was established in 1498, but the ancestors of the Senger-Weiss family have been demonstrably building its reputation since 1476 – as the Milanese Couriers. The story of the Milanese Couriers has now been filmed. How long did the couriers take for their journey? Which dangers did these intrepid men have to overcome as they passed through the notorious Via Mala Gorge and followed the Splügen Pass? What part did legal liability play in this venture? And what could possibly have made the people of Lindau entrust this daunting task to residents of Austria’s Vorarlberg region? The film provides the answers. It was produced in cooperation with the Monasterial Archive of St. Gallen, which last year staged a much admired exhibition entitled The Grand Tour of the Monks.

•

At their narrowest, the up to 300 metre-high rock faces along the Via Mala are just a few metres apart

•There are no challengers to the oldest postal service in the world – Britain’s Royal Mail will be celebrating its 500th anniversary shortly: its history traces back to 1516

when King Henry VIII appointed a ‘Master of the Posts’.

The scope of the global refugee crisis and the measures required to cope with it are unprecedented in modern times. Some 60 million people set out looking for new homes during 2015, more than ever before. Only a fraction of the refugees Âmanage to reach Europe, most of them by making

World Staging posts

a perilous journey across the Mediterranean. Satisfying their most basic human needs as well as giving them hope and, not least, the prospect of a better life â&#x20AC;&#x201C; these are just a few of the challenges that European states will face in the years ahead.

Lauterach Corporate Social Responsibility Médecins Sans Frontières

Borderless logistics, boundless generosity

ebrüder Weiss agreed a three-year partnership with the Austrian branch of the charity Médecins Sans Frontières , also known as Doctors Without Borders. The independent aid organisation provides medical help to the victims of natural disasters, armed conflicts, epidemics and displacement. Gebrüder Weiss will be supporting its work with an annual donation of 20,000 euros. ‘As a globally operative company, we bear great responsibility for people around the world. In assisting Médecins Sans Frontières, our main goal is to improve the lives of people in crisis areas,’ says Wolfgang Niessner, CEO of Gebrüder Weiss. Corporate Social Responsibility (CSR) is a key element of the company’s corporate culture. Gebrüder Weiss supports an array of social and ecological initiatives, and allows its subsidiaries to spend a proportion of their sales on CSR. In addition to Médecins Sans Frontières, Gebrüder Weiss actively engages in other charitable projects, including fund-raising activities, aid deliveries, sponsorships for children from the Chernobyl region, and helping DEBRA Austria promote the cause of ‘butterfly children’. The company also lends its support in emergencies such as flood disasters.

•

•Given the ongoing mass migration into Europe, the charity has demanded that EU countries create legal transit routes for the refugees and ensure a comprehensive sea rescue service in the Mediterranean. Médecins Sans Frontières has personnel on several ships engaged in search and r escue operations – assisting anybody found at sea with medical problems. Teams from the organisation are also providing medical and psychological support in Italy, Greece and France.

Certified sustainability: EcoVadis rates Gebrüder Weiss ‘silver’

Sustainability CSR – EcoVadis

he independent, globally recognised rating agency EcoVadis has been evaluating Gebrüder Weiss for the past two years in the fields of environmental impact, social responsibility, ethics and supply chain management. In 2015, Gebrüder Weiss scored a ‘silver’ rating. Based on international CSR standards, the assessment methodology covers the various elements of these four fields, such as energy consumption, air pollution, material management, chemicals and waste, non-discrimination, corruption, working practices and human rights. EcoVadis reviews some 6,000 companies each year in 150 industries and 95 countries. Gebrüder Weiss is committed to environmentally friendly practices and the efficient use of raw materials. Social expectations and politi cal pressures are increasing on companies, as are the demands of our customers and partners – demonstrating just how relevant this issue is to decision-making in the world of commerce today.

# The GW wind park

Years ago Gebrüder Weiss had the foresight to invest in its own wind park. It now produces some 20-gigawatt hours of clean electricity per annum, i.e. more than the company itself uses. The result: an approximately 12,000-tonne reduction in CO2 emissions every year.

Putting responsibility into practice

Sustainability

ustainability is one of the core values upheld by Gebrüder Weiss, which is also why it joined the ‘Council for Sustainable Logistics’. In this initiative, which is unique across Europe, fifteen of Austria’s largest enterprises from the fields of commerce, logistics and manufacturing have clubbed together to take concerted action to foster sustain able logistics processes. For six years now, Gebrüder Weiss has also been a member of the largest global initiative devoted to CSR and sustain ability: the United Nations Global Compact. As such, GW has officially adopted its goals, namely to jointly confront the challenges of globalisation and to encourage the world’s markets to adopt socially and ecologically responsible policies.

Orange College

Excellent employees – the key to success

ualified employees who bring passion and dedication to their jobs are a key factor in the success of every enterprise. Gebrüder Weiss takes training and continuing education very seriously and has therefore anchored these in its corporate culture. The Orange College has existed for many years and is devoted to providing dual-system training within the company. In addition to specialist seminars on transport, logistics and sales, there are classes on leadership, communication and motivation. All in all, some 70 courses are offered – in German and English, with some in Czech, Romanian, Hungarian and Slovak.

Orange PRO

Orange PRO is the name of GW’s internal programme which fosters up-and-coming leaders from within the company’s own ranks. The fouryear course in management development ends in June. Internal and external instructors teach numerous seminars and workshops covering managerial skills, technical expertise and problem-solving. Orange FUTURE

Finding good management recruits is vital. For that reason, young employees are given advanced instruction and prepared for their future roles at GW in the trainee programme entitled ‘Orange FUTURE’. The kick-off event for the new one-year course took place in October. The 24 high-potential candidates and trainees from six companies will attend seminars in English and work on a variety of projects. Orange DISPO

There are 23 employees from various GW countries attending the new Orange DISPO curriculum, extending their competence in handling day-to-day dispatch duties.

Re-energized both personally and professionally for a dispatcher’s daily tasks: the 23 graduates of the Orange DISPO course

For me, Orange DISPO was an excellent chance to link up with colleagues from the GW network. Those contacts improve our internal cooperation and create productive synergies within our international network. Marek Bognar, Team Leader International Overland Transport at GW Senec

What I enjoyed most was the fact that we as dis-

Those four years were very valuable

patchers felt valued, and

to me, both as an individual and as

that we were actively

a member of management. Orange

consulted when it came

PRO offered a great opportunity to

to where Gebrüder Weiss

meet colleagues in similar situa-

was heading with us. In

tions and to learn about new and

my day-do-day work, I

different points of view. We were

utilise my newly-acquired

able to reflect on our personal and

network, which makes

professional futures, and openly and

it easier to work with the

honestly exchange views on GW’s

other dispatchers. I hope

vision and strategy – both with one

we can pass that on to

another and with management.

our other colleagues and profit together from the strong GW network. Simona Hampel, dispatcher at GW Maria Saal

Varga Balint, Sales Management, GW Dunaharaszti, H ungary

To the limitÂ â&#x20AC;&#x201C; and beyond In a company specialising in movement, sponsoring sports is just a short step away.

Jasna Zulić and Lydmyla Martsenyuk Mathis at the Wings for Life World Run in Verona

# Wings for Life World Run: GW employees support a cure for paralysis

33 participating countries in 12 time zones on five continents – at exactly 11 am UTC on 3 May over 100,000 enthusiastic athletes and wheelchair users around the world set off on the annual Wings for Life World Run, with numerous Gebrüder Weiss employees among them. The Wings for Life Foundation donates all of the proceeds from the race to research projects and clinical studies focusing on the care and treatment of paraplegics. What makes this race unique? Half an hour after the start, so-called ‘catcher cars’ take up in pursuit of the competitors. As a result, the race doesn’t end at a traditional finishing line, but when the cars finally reach and pass the race leader. Lemawork Ketema from Austria lasted the longest, only being overtaken after an incredible 79.9 kilometres. In Sweden the wheelchair user Aron Anderson stole the show by winning the race with 64.82 kilometres and securing his second national title. The event itself can claim some impressive achievements. Two years after its premiere, no less than 136,677 people at 40 different venues around the world took part in the Wings for Life World Run, collecting over 7 million euros for the fight against lower-body paralysis.

Sports Sponsorship Wings for Life World Run Dolomitenmann Dornbirner Bulldogs

In the Red Bull Dolomitenmann, athletes give everything in the four-discipline combination event

Red Bull Dolomitenmann: once again GW s ponsors toughest team event

In mid-September over 100 teams gathered in the Tyrolean Alps for the 28th Red Bull Dolomitenmann race, claimed by its organisers to be the world’s toughest team race. And once again the event lived up its reputation, bringing out the absolute best of the all-rounders who had entered. Watched by over 45,000 spectators, the extreme athletes fought for every place in the disciplines of mountain running, para gliding, kayaking and mountain-biking. Particularly conspicuous was the sea of orange fans wielding flags, GW banners, and deafening thundersticks. GW handled all promotional logistics on behalf of the organisers.

Orange flair at the Dornbirner Bulldogs

As the sponsor of the Dornbirner Bulldogs ice hockey team, Gebrüder Weiss has been adding orange accents all round the Dornbirn rink this year. The place almost seems inundated by orange when GW employees from southern Germany, eastern Switzerland and the Vorarlberg region gather to support their favourite club. In addition to the company mascots, GW banners and air tubes, other give-aways spread the ‘spirit of orange’ among the stadium’s ice-hockey fans.

Lauterach Staging posts

â&#x20AC;&#x2DC;More than anything, it is the joy of mobility that runs in our familyâ&#x20AC;&#x2122;s veins. And that requires an openness towards different Âcultures. Being grounded is a good thing, but anyone

taking up the cause of mobility needs to be recep tive to other influences and other cultures – so that they can bring them back home.’ Heidi Senger-Weiss

A huge thanks to the women in the office for their support, team spirit and great working atmosphere! And another thank you to my boss for his co-operation – in a fantastic company! Monika Dirtl, International & Corporate Sales, GW Maria Lanzendorf, Austria

I would like to thank all our staff in the warehouse for their untiring effort and commitment. I can count on these people 100 per cent – thanks! Günter Ritz, Operations Manager, GW Graz, Austria

I’d like to thank everyone who attended internal GW training seminars like the Orange Acad emy and BestSellers. Thanks to the constructive and honest feedback I received, my presen tations have been getting better and better. Annamária Duzmath, Marketing and Communication, GW Dunaharaszti, Hungary

Thank you to our col league Karl Rosian, thank you for EVERY THING! The way he goes

the extra mile for the company and us col leagues is exceptional. One example: Hailstorms were predicted, and he ensured that all the vehicles were under cover. Regina Hörner, Administration, GW Maria Saal, Austria

I would like to thank the entire Gebrüder Weiss team for the opportunity to train here and meet such marvellous colleagues.

I’m a football trainer for young lads.

There’s a reason why they say: You’re only

Gebrüder Weiss sponsors their training

as good as your team!

kit and donates prizes for tournaments.

Matic Saksida, Logistics, Ljubljana, Slovenia

That’s a big help for me and my boys – thanks! Milan Hunyady, JZL Logistics, GW Jazlovice, Czech Republic

Thank you! Often, it’s the little gestures that simply make your day – or make the workload a little lighter. But all too often we take these things for granted. GW employees would like to take this opportunity to pause for a moment and say, ‘thank you’.

Thank you for unforgettable staff events that helped us forget our workaday worries for a while and gave us the chance to meet colleagues from other departments. Patricia Zangerl, Marketing, inet logistics, Dornbirn, Austria

Challenges, new insights, success … thanks for a wonderful year! Marius Tonghioiu, Marketing & Sales, GW Bucharest, Romania

We would like to express our gratitude to our trainer Ingrid Rašková and to GW Slovakia for the wonderful and inspiring sales seminar. We learned about effective techniques and tools that help us in our

A huge vote of thanks to all the colleagues who made it easy for me to return to work after the birth of my son Victor, and who gave me such a warm welcome. Suzana Takač, Marketing & Sales, GW Zagreb, Croatia

day-to-day duties. Martina Olhová , Gabi Spišáková , Silvia Puškelová , Sales, GW Senec, Slovakia

The year 2015 has proven that we are on track. Now we want to pick up speed so that we can achieve the ambitious goals we have set ourselves for the next few years. Gebrüder Weiss needs to position itself sustainably as an excellent logistics services provider. As such, we will lay the necessary groundwork for our outstanding employees to spark our customers’ enthusiasm. Wolfgang Niessner, ceo

While simultaneously maintaining our excellent operative business, we will be realising many projects as part of our Agenda 2020 programme over the next five years that are key to our evolution in the future. This is something we can be proud of. The intense effort devoted to employer branding has also paid off: in 2015 we were Austria’s best training company, the best employer in the Vorarlberg region and the recipient of the silver Best Recruiter award. Peter Kloiber

Management Board When a successful business year comes to a close and a new one begins, it’s time to ask which direction you’re headed, what your priorities are and which lessons from the past are most important for the future. The GW Management Board has reflected on these questions.

In 2015 we accomplished a great deal. We have a clear-cut strat egy, a vision that offers us orientation – and that makes us strong. We have created signifi cant added value for our cus tomers. We’re concentrating on developing the Silk Road, while the areas ‘high-tech’ and ‘automotive’ are doing well. We have implemented a series of tools designed to consolidate our position as lead logistics provider.

Many things fell into place in

Thanks to our employees, GW

2015. Not only did we post a very

will continue moving forward with

successful year in commercial

confidence in 2016.

terms; we were also able to en-

Heinz Senger-Weiss

hance our brand image with key advances in connection with B2C, the Silk Road and intermodal, and felt we were keeping up with the pace of developments. The speed is due to pick up even more, with Logistics 4.0, digitali sation and the Internet of Things posing challenges that will change us and our industry. Our task is to allow and embrace the new without destroying what we are built on: success and tradition. Wolfram Senger-Weiss

Cities Proportion of people expected to live in cities in 2020:

54.9 per cent

Security Internet security market volume by 2020 in billion USD (forecast):

â&#x20AC;&#x2030;2020

42.8 USD â&#x20AC;&#x2030;2013

23.7 USD

Growth Number of mega-cities with more than 20 million inhabitants in 2020:

Future 2020

People Population of world in 2020:

7.76 billion

Clicks Estimated sales of small ads online in 2020:

14.6 billion EUR

Power The EU is aiming to increase the renewable energy percentage of total power demand to 20 per cent by 2020.

â&#x20AC;&#x2030;20

â&#x20AC;&#x2030;per cent renewable energies

other energies

The Gebrüder Weiss Group at a Glance: Subsidiaries, Brands, Joint Ventures Under the umbrella of Gebrüder Weiss Holding AG, which is based in Lauterach, Austria, the organisation offers a range of sophisticated subsidiaries and customised solutions – alongside its core competences of overland haulage, air cargo, sea freight and logistics services. This combination allows us to respond quickly and flexibly to our customers’ needs.

DPD Austria | Parcel Service

www.dpd.at

TSSU Tiroler Straße-Schiene- Umschlagsgesellschaft Intermodal rail and road transport www.tssu.at

dicall Communication, call-centre solutions, market research www.dicall.at

FASHIONET

EuroExpress Express delivery services spanning 24 European countries www.euroexpress.at

Textile logistics packages www.fashionet.com

SLG | Removals experts

www.slg.at inet-logistics Transport Management Systeme (TMS) www.inet-logistics.com

WOAC Weiss Ocean & Air Cargo GW Rail Cargo | Rail Logistics

tectraxx | Services for hi-tech companies www.tectraxx.com

x|vise Logistics consulting and e-commerce specialist www.xvise.com

Sea and air freight, logistics services www.woac.de

Weiss-Röhlig Joint venture for air and sea freight, logistics solutions, special transport services www.weiss-rohlig.com

Automotive Logistics

Gebrüder Weiss | Automotive logistics Joint venture serving China's automotive industry and its suppliers

www.gw-world.com

Bosnia-Herzegovina Sarajevo Bulgaria Kazanlak Musachevo

Varna China Beijing Dalian

Chongqing

Foshan

Tianjin

Shanghai

Montreal

Kalsdorf

Leobendorf

Maria SaalPöchlarn

Passau

Salzburg

Bucharest

Dolj

Ilfov

Feldkirch

Lauterach

Leoben

Maria Lanzendorf

Sulz

Wels

Vienna

Wörgl Romania Arad Bolintin-Deal

Oradea

Cluj-Napoca

Sibiu Russian Federation

Nabereschnyje Tschelny Switzerland Altenrhein

Moscow Berne

Linz

Wolfurt

Vienna-Schwechat Constanța

Hamburg

Vancouver Kazakhstan

Dornbirn

Kennelbach

Leopoldsdorf

Bacău Brasov

Xian

Nuremberg

Toronto

Podgorica Austria Bludenz Hall

Xiamen

Qingdao

Zagreb Macedonia Skopje Montenegro

Almaty Croatia Graz

Ningbo

Esslingen

Memmingen

Chengdu

Wernau Georgia Tbilisi Japan Tokyo

Untermünkheim Osaka Canada

Wuhan

Eislingen

Lindau

Kirchheim

Nanjing

Urumqi

Germany Aldingen

Changchun

Pfäffikon

Novi Sad

Pratteln

Zurich Serbia Dobanovci

Vučje Singapore Slovakia Senec

Bytča

Prešov Zvolen Slovenia Ljubljana Taiwan Taipeh Thailand Khon Kaen Czech Republic Česke Budějovice Kralove Hrabova

Novi Sad

Jablonec nad Nisou

Hradec

Jeneč

Ostrava-

Ričany-Jažlovice Turkey Istanbul Turkmenistan

Ashgabat Ukraine Kiev Dunaharaszti

Győr

Mukacheve Hungary Biatorbágy

Hajduboszormeny

Vecses USA Atlanta Boston Dallas Novi Sad

Chicago

Housto Los Angeles

Mosonmagyarovar Cleveland

Miami

San Francisco UAE Dubai Vietnam Hanoi

New York

Ho Chi Minh City

With heartfelt thanks to all those contributers who made this annual report happen.

Gebrüder Weiss GmbH Corporate Brand Strategy & Communications Bundesstraße 110, A – 6923 Lauterach project management gw Frank Haas, Judith Gebhardt-Dörler idea and concept Gebrüder Weiss. Corporate Brand Strategy & Communications

und Groothuis. Gesellschaft der Ideen und Passionen mbH, Hamburg, www.groothuis.de editors Judith Gebhardt-Dörler, Miriam Holzapfel Art Direction Rainer Groothuis layout Miriam Kunisch, Susan Schulz Producers Raimund Fink, Sophie Seith proofreading Mirjam Gartner, Tessa Scott Lithography Alexander Langenhagen, Edelweiss Publishing, Hamburg printing and binding BULU – Buchdruckerei Lustenau GmbH

imagery and copyright holders

Gebrüder Weiss-Archiv, apart from cover: iStock; #1 and directory: Marcel Mayer; # 2 and directory (illustration): Lars Hammer; #3 and directory: iStock; #4 and directory: westacht productions; #5 and directory: Matthias Weissengruber; #7 and directory: iStock; #9 (bottom left) and directory: Huber Images; #10 and directory: iStock; # 11 and directory: istock; #12 and directory: iStock; #14 and directory: Doppelmayr; # 16 and directory: wikimedia.org/Ekrem Canli; #16 (right): iStock; #18 and directory: Hilti; #19 and directory: Daimler AG; #21 and directory: 3M; #22 (bottom left) and directory: FREITAG; #25: istock; #27 and directory: DPD; #33 and directory: Matthias Weissengruber; #38 (left and bottom right): Rainer Groothuis; #39 (top right) and directory: iStock; #42 and directory: AKG Images; #43 and directory: iStock; #44 and directory: Doctors without borders/Médecins Sans Frontières, Matthias Steinbach; # 45 and directory (illustration): Caroline Hüttich; #46: istock; #48: Wings for Life World Run, finishing line: RedBullContentPool/David Robinson, alpine runner and mountain biker: RedBullContentPool/David Robinson, Goldberger: RedBullContentPool/Mirja Geh; #49 and directory: Marcel Mayer; #51: westacht