Malaysia Retailer I Vol 9 I No 1 I TDOX Dato’ Choi Wei Yee

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MRCA Event

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The New Experience

MRCA recently held a webinar on 5G technology in which panellists exchanged their views about 5G, the retail industry and omni-channel experience, as well as its impact on life and businesses as the fifth-generation cellular broadband technology takes root rapidly.

Date: 18th December 2020 Panellists 1. Andrew Gordon, GM – Mobility Solution Architects of Telstra Enterprise (AUST) 2. Chai Ming Ching, 5G & Private Network Practice Lead of Maxis Berhad 3. Vincent So, Chairman of Hong Kong Retail Technology Industry Association (HK) 4. Jacob Isaac, Managing Director of Fusionex Group Moderator: Raymond Woo, MRCA Deputy Secretary-General

Malaysia Retailer Vol 9 No 1

n his opening remarks, Stan Singh, MRCA Academy Deputy Chancellor said that as early as 2020, the industry was all abuzz about 5G technology including phones, networks and capabilities in business. “5G readiness differs from country to country in terms of the adoption rate, deployment, government and community attitudes,” he added. With technology at its best today, it has mobilised and empowered employees to work from home. “All of us are now either working from home or from an office that’s enabled by a network infrastructure. Malaysia is about 4G and with fibre

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internet at home, we are very excited to understand from industry experts what members and retailers need to do in getting ready over the next 10-12 months for this technology,” said Raymond.

Andrew Gordon, GM, Mobility Solution Architects of Telstra Enterprise (AUST) In his sharing, Andrew explained that 5G has three transformation characteristics, which include; • Enhanced mobile broadband, which provides faster data and greater connectivity for people on the move. • Ultra-reliability and low latency, with the potential to revolutionise


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