Malaysia Retailer I Vol 11 No 2 I Dato David Gurupatham by Harini Management Services Sdn Bhd

MALAYSIA

Vol 11 No 2 2023

WM RM9 / EM RM11

RETAIL I FRANCHISE RETAILERS MUST REMAIN VIGILANT

Dato’ David Gurupatham, Industries Unite Co-Founder

Productive Trade Mission To Ho Chi Minh City, Vietnam

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CONTENTS / VOL. 11 NO. 2

CEO Get-Together

COVER STORY 2

Retailers Must Remain Vigilant Industries Unite Co-Founder Dato’ David Gurupatham says that publicprivate sector collaboration is key in helping retailers withstand recurrent crises.

MRCA EVENTS/MARKET INFO 6

ON THE COVER

Productive Trade Mission To Ho Chi Minh City, Vietnam

Development Sdn Bhd

23 New Member–RYMNET Solutions Sdn Bhd/RW Nutriogreen

24 Maximise Your Tax Relief 26 Celebration of Culture, Cuisine, Entertainment

28 Paynet And Alipay+ Launches Cross Border Digital Payment

10 CEO Get-Together

30 Living Life To The Fullest

12 Members Meeting Sept 2023

32 A Glorious Day For SMES at

14 A Visit to Monin Asia 16 Sharing the Light of Hope With The Needy

17 Recognising The Academic Efforts of Our Children

18 A Christmas To Remember at IOI Malls Dato’ David Gurupatham, Industries Unite Co-Founder

22 New Member–MULAAA/DSGN

20 GoodMorning Global Launches Plant-based Meat

The Platinum Business Awards

33 Brand Association Of Malaysia 23rd Anniversary Gala Evening And Christmas Glamour Night

34 PUMM 30th Anniversary Cum Central Committee Installation & 2023 Malaysia Role Model Recognition

35 KLSCCCI 119th Anniversary Dinner

Cover Story

Malaysia Retailer Vol 11 No 2

Industries Unite Co-Founder Dato’ David Gurupatham says that public-private sector collaboration is key in helping retailers withstand recurrent crises.

alaysia must prepare for a possible reappearance of the COVID-19 virus and other contagious illnesses such as tuberculosis in order to prevent lockdowns or Movement Control Orders (MCO) that could negatively impact homes and businesses. Industries Unite (IU) co-founder Dato’ David Gurupatham said business operations across all industries and sectors globally were greatly affected by the COVID pandemic, which intensified in 2020. “In addition to the current economic difficulties – the rising cost of living, the difficulty in securing financing and the higher cost of building materials – there is an increase in COVID cases today. TB is also making a comeback. We can’t rest on our prior achievements,” he said. “Together, we must find ways to lessen the impact of these challenges.”

WORKING TOGETHER Many retailers and small businesses are physical, not virtual. Not

designed for lockdowns, their foundation lies in the communities they cater to. The retail industry, particularly small stores, faced difficult trading conditions during COVID due to the restrictions on physical shopping, including social distancing measures, stricter hygiene and cleaning regulations, limiting the number of customers in stores, and consumer reluctance to shop in physical stores. In addition, fewer foot traffic, job losses and store closures had a major negative influence on the neighbourhood’s shopping districts. The year 2020 had been the worst for Malaysian retailers since 1987. The retail sector, worth RM107.5 billion in 2019, fell short of Retail Group Malaysia’s 2020 projections, primarily as a result of the COVID-19 pandemic. Retailers were already suffering from lower consumer spending prior to the MCO as Malaysians tightened their belts in the face of a slowing economy. Even Chinese New Year sales were sluggish that year.

Overall retail revenues fell 18.8 per cent from the year before. According to David, there are currently concerns about what lies ahead for independent smallbusiness owners, retailers and other enterprises. He recommended that efforts to better understand the effects of lockdowns, social distancing measures and other business restrictions, the effects of government support and stimulus programmes, and the ways in which businesses can continue to adapt their operations should be continued by the government and all stakeholders. He also hoped that there would be better coordination and understanding between the various ministries, the federal and state governments, legislators, law enforcement and, above all, the public, the private sector and the government.

SERVING THE COMMUNITY David, who is the Co-Founder and Managing Partner at law firm David Malaysia Retailer Vol 11 No 2

Cover Story

RETAILERS MUST REMAIN VIGILANT

Cover Story

“IU was formed with the intention of collaborating with the government to handle the COVID situation in a way that would allow businesses to continue operating.” – Dato’ David Gurupatham, Industries Unite Co-Founder

Gurupatham and Koay formed IU in 2020. The body is a coalition of 120 Malaysian SME associations. It’s aim – to help people and businesses. David was called to the bar in England and Wales as a Barrister in 1992 and has been in practice for 30 years. He has extensive experience in Dispute Resolution and Corporate Advisory Services and is a certified mediator. David said that his goal in becoming a lawyer was to help society. “IU was formed with the intention of collaborating with the government to handle the COVID situation in a way that would allow businesses to continue operating. Like the virus, the circumstance was novel, and nobody knew how to respond to it. “We believed that discussions with the government via IU would lead to some certainties in policy making. At that time, most of the industries were under lockdown. Sanctions and fines were imposed if business operators broke the rule. Our priority was to help these businesses,” said David. Malaysia Retailer Vol 11 No 2

The association quickly organised a meeting with the Minister of International Trade and Industry at the time. IU made a few suggestions, such as allowing some industries to open but with certain operating procedures in place to keep people safe from the transmission of the virus. “The proposal was sort of a testbed. If it worked, then it could be extended to other industries. “The decision was made at that meeting to allow some industries to remain open. It was successful, and that gave us hope. We took that to the various members of the industry,” he said.

A RAY OF HOPE David recalled that many business operators – especially those from the F&B industry – were suffering during the COVID period. “Many were unemployed. They didn’t have money for food, or even money to buy gas to cook their meals. My friend Hansjeet Singh and I came up with an idea to help as

many hungry people as we could. We started the Pay-it-Forward project. “As part of the initiative, customers will pay a standard amount, such as RM8, for a meal. A large number of people donated RM8 so that others could eat a good meal. We were feeding 2,000 people two meals a day. “Additionally, the RM8 allowed F&B owners to earn a tiny profit, which they could then use to pay their employees, cover operating expenses and prepare meals. The outlets didn’t have to shut down even during the second lockdown. It was a success,” he said. During the first lockdown, David was also asked to advise F&B operators on how to move forward. He founded Persatuan Pemilik Bistro dan Restoran Malaysia and used this platform to lobby for certain things for industry players. This produced fruitful outcomes. “Still, things deteriorated during the second lockdown. People couldn’t do business. They had to

5 pay for mortgages, their staff’s wages and other operational costs, and there were no sales coming in. We decided to look at more avenues to assist them during the turmoil,” he said.

MRCA STEPS UP According to David, MRCA was supportive of the recommendations made by UI and played a crucial role in assisting businesses during COVID-19. IU collaborated with MRCA. The team proposed, among other things, that the Ministry looks into the potential of more companies opening up with SOPs in place. David said that with SOPs in place, IU and MRCA kept a number of industries from complete lockdown. After a meeting with the Minister of Health, David said the green light was given for bars and nightclubs to open with strict SOPs, including closing dance floors and mandating physical distance between patrons. “We gave strong reasons in favour of nightclubs remaining open. The SOPs were laid out and all applicable licence and compliance requirements were scrupulously followed by entertainment venues. “Prior to this, these premises – which also run a kitchen and provide food service – were closed. These entertainment venues are popular tourist destinations, they hire and pay workers and support the nation’s economy. They were crucial to the country’s economic recovery. “Local businesses could see hope for the future. The take home message here is that remarkable things can be accomplished when public and private sectors collaborate. Retail is at the centre of this, and MRCA was at the centre of the entire initiative,” David said. David reminded that MRCA also played a key role in lobbying for the moratorium and the lifting of restrictions. The two declared

moratoriums gave companies time to rebuild while the easing of the restrictions gave businesses a breather. “It would have been tough for businesses to escape this gloom without these two relief measures. We also lobbied for a decrease in fines for businesses that broke the law during the MCOs and lockdowns. “Looking back, we are grateful to the various ministries for keeping their doors open to us for meetings. We were able to implement some of these policies because of that direct access to the government,” he said.

A SHINING STAR The IU and MRCA also joined forces to provide mental health services to the public. Many individuals experienced mental health problems during the lockdowns as they were confined to the four walls of their homes. This affected others in the family, especially their children. In aid of them, IU and MRCA conducted numerous online consultations with mental health professionals. MRCA also organised a successful fund-raiser to help distribute food to a large number of people who struggled to get food on the table during that difficult time. A number of other associations decided to follow suit on their own initiatives. “Many were kept in a cheerful state of mind by these kind gestures. We sincerely thank everyone who contributed to this operation. Looking back, it is these things which make the MRCA shine. “This is what associations are for. Besides networking and conducting business, it is a safe haven, a resource for helping those in need. And for this reason, it is crucial that members continue to support the association. MCRA is already accomplishing a lot on its own and, together, we can accomplish a lot more.”

MOVING FORWARD Retailers, business owners and the general public should strive to maintain some of the practices from the 2019-2021 COVID period and continue to remain vigilant. David said the lessons learned during the pandemic underscore the importance of implementing effective policies to improve the food services industry, encourage physical activity and protect the health and well-being of families. By capitalising on these lessons, one can strive to create a stable future for businesses, postpandemic. “Businesses will suffer if we do not exercise caution. Since COVID, we have made an effort to enhance communication among all ministries, including small businesses. We still have to work on this,” he said. Second on the list are policies, which must be effectively shared all the way down to the local level. “Reducing bureaucracy is another area the government should consider since it is causing difficulties to a lot of people. We must cut back on bureaucracy,” he declared. According to David, it is critical to make Malaysia a lucrative and alluring place for investors. FDI is crucial for generating jobs and, as the labour force grows, so too will the nation’s GDP. “Investors are leaving the country creating an outflow of funds. We had a lot of investments coming in prior to the Asian crisis. In order to attract foreign investors and visitors to Malaysia, we must create a favourable atmosphere. “A more attractive Malaysia My Second Home programme and more transparent policies are required for that. It’s a burden that everyone has to share, in my opinion. I believe MRCA and IU can play a key role here,” he said. ■ Malaysia Retailer Vol 11 No 2

MRCA Event

Productive Trade Mission to Ho Chi Minh City, Vietnam The event gave MRCA members the chance to meet and mingle with potential business partners in what is Malaysia’s second largest trading partner in ASEAN.

t was an invigorating four-day three-night trade mission to Ho Chi Minh City, Vietnam, filled to the brim with visits, meetings and prospects. The group of 21 MRCA members left KLIA on November 2, 2023. The three-pronged objectives of the trade mission were to promote bilateral trade between Vietnam and Malaysia, to provide opportunities to meet potential retailers and franchisers in Vietnam and to look for business opportunities and investments in Vietnam. Upon arrival, the group didn’t waste any time. First on the agenda was a welcoming lunch at Pizza 4P’s Phu My Hung. The eatery is rated as the best fusion pizza restaurant in

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the country. After a delicious meal, the team travelled to the Saigon Exhibition and Convention Centre for the Vietnam International Retailtech and Franchise Show.

MIDDLE-CLASS SPURT The MRCA team heard the opening keynote delivered by Phi Ngiyen, the Founder of Go Global Holding and the Organising Chairperson of the exhibition. Next, MRCA Vice President and Organising Chairman of the Trade Mission Dato’ Vincent Choo, made his introductory remarks. He said, among the Southeast Asian countries, Vietnam’s middle class is projected to experience the most rapid growth with an estimated expansion of 50%. “By 2030, the number of middle-

class households in Vietnam is set to reach approximately 21 million, positioning the country as the third-largest market in terms of the number of consumers and the fifthlargest in terms of total spending within the region,” he added. As the 2nd largest ASEAN investor in Vietnam, Malaysia has a good foothold in Vietnam, and is able to provide advice and guidance to potential investors. The delegates then witnessed an MOU signing between MRCA and the Vietnam Franchise Network, followed by the Youth Achievement Records Presentation witnessed by Chairwoman of VFLN, Nguyen Tuan Quynh, Vice -Chairman of VFLN and Dato’ Vincent Choo. Later the delegates visited the exhibition

BUSTLING CITY Next on the agenda was a visit to the Crescent Mall on District 7. This is one of the largest and busiest commercial centres in the Eastern region of the city. The mall is proudly one of the first international standard shopping complex in the country. After a warm welcome and presentation by the Crescent Mall’s team, the group was led on a tour of the large mall, which offers approximately 45,000sq m of retail space. This was followed by dinner at Laang Saigon on District 2. Malaysia Retailer Vol 11 No 2

MRCA Event

Day 2 kicked off with corporate visits to The Global City (TGC) Sales Gallery and Grand Marina, Saigon. This was followed by a presentation by Masterise Homes, TGC Deputy Head of Sales Shirley Ng and Leasing Projects for Retail Business, Sales Director of International Business Jerry Kwong After lunch at the Le Thanh Ton, Michelin Bib Gourmand Guide, the group then made their way for an official visit to the Investment and Trade Promotion Centre (ITPC). This government agency facilitates investments and trade, with the mission to promote the growth of the city’s enterprises and Malaysia Retailer Vol 11 No 2

foreign investors. With a network of over 20 international BSO partners, the ITPC offers their services to help enterprises export, develop business capabilities, find overseas partners, enter new markets and to help foreign investors develop their projects in Vietnam. Those present heard two impactful speeches delivered by Vincent and ITPC Deputy Director – The Professional Divisions, Cao Thi Phi Van. This was followed by a Q&A session. The group was then whisked away to the Club Royale for an informative briefing by Malaysia External Trade Development

Corporation Trade Commissioner to Vietnam Rosmizah Mat Jusoh. This was followed by a fruitful networking session between MRCA and the Malaysian Business Chamber in Vietnam. Dato’ Theng Bee Han, President of Malaysia Business gave his insights and valuable advice of doing business in Vietnam.

MALL VISITS The next day saw the team making two important corporate visits. Keppel Land Vietnam in Saigon Centre is a subsidiary of Singaporean company Keppel Corp. The visit included a tour of the Saigon Centre mall.

Keppel Corp is geographically diversified in Asia, with China, Singapore and Vietnam as its key markets, while it continues to scale up in other markets such as India and Indonesia. In Vietnam, the company owns residentials projects, shopping malls including Saigon Centre, Estella Place, commercial towers as well as hotels. Keppel Land was represented by Takashi Yamaguchi, who received the Malaysian delegation. The delegation then visited Vincom Retail, a premier operator of shopping malls, which owns four distinct brands, namely Vincom Center, Vincom Mega Mall, Vincom

Plaza, and Vincom+. Since the opening of its first shopping mall in 2004, Vincom Retail has become the largest owner of retail space in Vietnam. The Vincom Retail team headed by Nguyen Viet Dung offered the Malaysians a warm welcome and a site tour. He also gave a very comprehensive presentation of the group to the delegation . Overall, the trade mission accomplished all it had set out to do. Although hectic, the trip was productive and informative based on the number of visits and networking sessions on the itinerary. ■ Malaysia Retailer Vol 11 No 2

MRCA Event

CEO Get-Together Exploring the power of technology and innovation with Fusionex.

he CEO Get-Together session held at Fusionex’s office in Petaling Jaya, proved to be an insightful experience. Lim Ben Jie, Organising Chairman, welcomed the delegates and thanked them for taking the time to join this session. “As leaders of our communities and organisations we have responsibilities that are bigger than us, however let’s be reminded to put ourselves first especially when opportunities to learn, grow and network exist,” Ben Jie reminded the attendees. In addressing the attendees, Dato’ Sharan, President of MRCA said that the CEO Get Together sessions are inspiring and that he always takes the opportunity to attend these sessions as there is so much to learn. He welcomes the attendees and thanked them for their presence while acknowledging that there are many new faces among the CEOs present. Dato’

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Sharan also thanked Dato’ Seri Ivan Teh, Group CEO of Fusionex and his team for being strong supporters of MRCA over the years. In delivering his presentation and stressing how important sharing sessions are, Dato’ Seri Ivan said, “Travelling throughout the world and going to different countries always gives us the opportunities to learn the good things and learn from the experiences of other countries as well.” He expounded on the transformation of the world from the first to the fourth industrial revolutions, and how these changes have impacted the world. Dato’ Seri Ivan highlighted that today, digitalisation, the internet of things, the cyberworld, e-commerce, social media, AI, electric vehicles, and robotics among others, have come together to form a nexus of forces which cannot be avoided. He pointed out that amidst many crisis, Malaysians have survived and are

resilient. Dato’ Seri Ivan shared about his experience in Dubai and the desert-nation’s transformation into a thriving oasis despite the scarcity of water and other resources. The moral of his sharing was that “tough times, create tough people” and “tough people create fantastic things”. Jacob Isaac, Group Managing Director of Fusionex, expounded on the company’s achievements and track record over the years, which has earned the company several global awards. He added that the Fusionex is focused on big data analytics, data security, machine learning and AI revolving around retail, e-Commerce, trade facilitation, e-payments and hospitality, among others. Apart from Malaysia, Fusionex has a footprint in 18 countries across the world serving the USA, Europe, Australia, New Zealand and China, with 1,500 employees globally. The session also featured a presentation on Inspiring Sustainable

Transformation by Chin Wei Zeng, Chief Sales Officer of V Circle. Zeng introduced V Circle as an organisation that brings people and businesses together through immersive experiences. The company is an AI-powered, managed SaaS platform primarily serving B2B customers across various communities using IR4.0 technology. During this segment, members also learned about the company’s goal to provide the technology and platform needed to power up a digitally-

advanced virtual universe to create new and greater possibilities for all industries and sectors. V Circle’s technological capabilities deliver transformative outcomes through cutting-edge solutions for various industries such as fashion, property, automotive, healthcare and education, among others. Through its AI-powered, managed SaaS platform, V Circle aims to create meaningful opportunities that facilitate unrivalled growth for businesses, by

connecting them to different circles, communities and clientele. V Circle has unique solutions for everyone – from infusing intelligence and transforming customer experience, unlocking business value and adapting to the ever-evolving market demands, the company offers clients limitless possibilities. The CEO Get-Together culminated with a networking time over hi-tea, where members got the opportunity to strengthen friendships and business relationships. ■ Malaysia Retailer Vol 11 No 2

MRCA Event

Members’ Meeting September 2023

he Members’ Meeting for September 2023 was held at Signature Flagship Store in Kota Damansara. The session commenced with welcome remarks by the Secretary-General, Stan Singh, who expressed his appreciation to members for taking the time out of their busy schedules to attend the meeting. Dato’ Sharan, President, also extended a warm welcome in his speech and encouraged members to be more active and take the opportunity to participate in upcoming MRCA events. He pointed out that MRCA has held various events, networking sessions and gatherings to help members

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expand their business relationships and to create a thriving business community. Dato’ Sharan also thanked Signature Kitchen for hosting the event in September. This was followed by the SecretaryGeneral’s Report encompassing past events held by MRCA as well as membership updates. He reported that since the last members’ meeting in May 2023, MRCA has held 71 activities and events for its members. The SecretaryGeneral also revealed that MRCA’s membership continues to grow, and to-date has 566 members on its membership roll. Members such as BinaPavo and Signature Kitchen had the opportunity to deliver business

presentations and to enlighten the members on their business interests and offerings. Signature Kitchen gave an inspiring presentation on their business operations, journey over the years and plans to expand their presence in the local and regional markets. With a presence spanning 3 decades, Signature Kitchen which was once renowned only for its kitchen and wardrobe solutions, is currently recognised as a total home and living provider. Apart from kitchen and wardrobe solutions, the company also delivers design and built solutions. Currently, Signature Kitchen has 31 outlets in Malaysia and by the end of this year the company hopes to have 50 outlets.

The company also collaborates with other brands such as Baagus. During their presentation, BinaPavo encouraged MRCA members to capitalise on the training programmes lined up. MRCA Academy has entered a partnership with BinaPavo to deliver these highimpact programmes. The learning sessions are in line with MRCA Academy’s “Charting Excellence” theme. The members were reminded to continue to upskill themselves and their employees so that a centre of excellence can be established.

In ensuring this, MRCA Academy not only provides short courses but also professional certification to enhance the effectiveness of members’ organisations. Members were also urged to leverage on the HRDCorp learning provisions to prepare their businesses and employees for the rapid evolution of the market and business landscape. In planning and designing the learning programmes, the values indicated by the members have been incorporated, which include respect, continuous improvement,

life-long learning, nurturing together “members help members”, and innovation. The session culminated in a Memorandum of Understanding (MoU) signing ceremony between MRCA and BinaPavo in delivering impactful courses, programmes, workshops and masterclasses. The members’ meeting also comprised a special segment to celebrate the birthdays of members in September, with a cake-cutting ceremony. The session ended with a great networking opportunity over refreshments. ■ Malaysia Retailer Vol 11 No 2

MRCA Event

A Visit To Monin Asia ONIN Asia hosted MRCA members at its manufacturing plant in Rawang. MONIN is an internationally-acclaimed, premium French brand that delivers innovative, gourmet flavour solutions built on a bedrock of more than a century of traditional artisanal beverage know-how. In her opening remarks to the members, Valerie Choo, Head of MRCA’s F&B Division, expressed her appreciation to the management of MONIN Asia for warmly welcoming MRCA members and for the opportunity to visit and learn about the company’s operations. She also thanked the members for their support and for taking the time to participate in this initiative. MONIN, a family-owned company since 1912, is now a trusted partner and a brand of choice for hospitality professionals in more than 150 countries. Today, with the third generation of the MONIN family driving the company forward, the brand champions premium-quality, creativity and innovation, while retaining its French heritage. In Malaysia, the company has its headquarters in Rawang which was established in 2009. The Malaysian manufacturing plant is one of 6 global plants and the hub for the

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Asia Pacific markets, producing and manufacturing for Thailand, Indonesia, Philippines, Cambodia, Singapore, Vietnam, Laos, Myanmar, Brunei, Korea, Japan, Australia, New Zealand, Fiji and beyond. In explaining about the company’s business operations, Fufa Teoh, Business Development Manager SEA, said that MONIN is a dynamic market leader and major player on the international stage of the drinks industry with its unrivalled product portfolio comprising syrups, fruit mixes, sauces, frappes and liqueurs. The company offers 5 product ranges, more than 150 flavours and 20 formats. He elaborated

that the MONIN brand is about the creation of innovative and trusted premium quality gourmet flavour solutions that is enjoyed by people around the world. The members had the opportunity to learn about some of MONIN’s unique flavours that are only available during the festive season. MRCA members also experienced an insightful flavour discovery session and tour including a sharing session by Patrick Sim of Secret Recipe and Liang from Big Onion Caterers on techniques to elevate one’s culinary creations with MONIN. All in, it was a fabulous session of exploring flavours and the unique heritage of the MONIN brand. ■

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MRCA Event

Sharing the Light of Hope with the Needy The MRCA’s charity arm has helped hundreds of people since its inception. The recent visit to Pertubuhan Kebajikan Ephratha Rawang Selangor for Deepavali brought cheer to the children. n 2010, the Malaysia Retail Chain Association under the leadership of Past President Dato’ Tay Sim Kim set up the MRCA Branding Education Charity Foundation in 2010 with the RM1 million fund raised. With the set-up of this foundation, the MRCA was keen to ease the burden of the less fortunate through visits and donations to charitable homes and the needy. One of foundation’s main objectives is to give back to the community, and in conjunction with the Deepavali celebration this year, the MRCA Branding Education Charity Foundation visited Pertubuhan Kebajikan Ephratha Rawang Selangor. Pertubuhan Kebajikan Ephratha Rawang Selangor is a social service organisation established in 2005. It shelters the homeless and serves the distressed, mainly children and the destitute. The donation handing over ceremony was attended by the MRCA Branding Education Charity Foundation Chairman Datuk Seri Nelson Kwok, MRCA Foundation Founder Chairman Dato’ Tay Sim Kim, Head of MRCA CSR Jordan Ng and MRCA Council Members. In his inspirational speech, Nelson highlighted the importance of setting goals in life which we can aim for. He said everyone needs goals in life. Goals can help us reach our dreams. He encouraged the young people

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in the home to study hard and to take every opportunity that comes their way so that they can unleash their full potential for the future and be successful in all they do. The MRCA Branding Education Charity Foundation generously contributed RM20,000 in cash, groceries, stationery, school bags, health products, electrical items, furniture and more to support the home and its residents. Additionally, Marrybrown Sdn Bhd

sponsored a delightful meal for the children and residents to enjoy. “We hope that with these donations, we can promote awareness among our community on the importance of reaching out and helping the less fortunate and underprivileged. With the blessings we receive, we should always strive to give back to the community from time to time to show our love and support towards our society,” said Nelson. ■

17 MRCA Event

Recognising the Academic Efforts of Our Children The MRCA Encouragement Fund 2022 celebrates the academic achievements of 23 top students who sat for the SPM, STPM and UCE examinations.

he MRCA Encouragement Fund 2022 held a cheque presentation ceremony on November 29 at the MRCA office. The annual event recognised the academic achievements of MRCA members’ children. The event saw the attendance of the students, as well as their parents and MRCA committee members for the ceremony. MRCA Secretary-General Stan Singh said it was a great pleasure and honour to welcome the guests to the event. The initiative was an opportunity to encourage students to reach their goals. It was also a way to use the funds effectively, he said. MRCA Branding Education Charity Foundation Chairman Datuk Seri Nelson Kwok said it gave him great pleasure to recognise the outstanding achievements of students of MRCA members. “Although the money is not much, we want to recognise your effort in getting good results, and we hope that you will perform better in your future undertakings. I am sure this small fund will benefit you in some ways,” he said. Nelson also said he hopes more students will apply for the Encouragement Fund, and that MRCA members will continue to support the fund. He also paid tribute to parents, particularly mothers, who must have given attention to their children’s education resulting in the good results of the students. ■

MRCA Branding Education Charity Foundation 2022 Encouragement Fund No. Company Name

Applicant Name

Results

1. 2. 3. 4.

Chiu Wan Ting Lee Xin Yean Koh Jun Xi Lee Xin Ern

7As 5As 3Bs 5As 3Bs 5As 3Bs

Kwek Wen Kian Leong Qing Ling Sharul Nizad Liew Fook Sheng Ng Zhi Ying Ching Xin Hui Chong Jin Yoo Tang Jac Tze Chai Yung Hin Chai Yung Khong Lye En Qi Gan Yee Hui Yang Kang Hong Keith Lim Yeung Joon Woon Jia Yee Michael Yen Ezett

8As 2Bs 10As 7As 2Bs 7As 3Bs 7As 1B 10As 8As 2Bs 9As 1B 9As 1B 1C 8As 2Bs 8As 1B 10As 7As 2Bs 1C 9As 10As 7As 2Bs

Chai Jian Shun Tan Zhe Xuan Chang Jia Jia

4As 1B 3As 1B 3As 1B

Eu Yan Sang (1959) Sdn Bhd Hai-O Raya Berhad Poh Kong Holdings Berhad Solution Risk Consultants Sdn Bhd

SPM 5. Eu Yan Sang (1959) Sdn Bhd 6. Eu Yan Sang (1959) Sdn Bhd 7. Fiffy Sdn Bhd 8. Fiffy Sdn Bhd 9. Ikano Handel Sdn Bhd 10. Kian Contract Sdn Bhd 11. Kian Contract Sdn Bhd 12. KK Supermart and Superstore Sdn Bhd 13. KK Supermart and Superstore Sdn Bhd 14. KK Supermart and Superstore Sdn Bhd 15. MR Academy International Sdn Bhd 16. Poh Kong Holdings Berhad 17. Popular Book Co (M) Sdn Bhd 18. Popular Book Co (M) Sdn Bhd 19. Tile Concept Trading Sdn Bhd 20. Toshiba TEC Malaysia Sdn Bhd STPM 21. Eu Yan Sang (1959) Sdn Bhd 22. KK Supermart & Superstore Sdn Bhd 23. Poh Kong Holdings Berhad

Malaysia Retailer Vol 11 No 2

Market Info

A Christmas to Remember at IOI Malls From snowfall to exciting performances and rewards, IOI City Mall, IOI Mall Puchong and IOI Mall Kulai raised a truly magical show in the year-end festive season.

he carefully adorned trees, festive decorations, glistening lights, joyful carols and delicious favourites all converged at the three IOI properties for a year-end season quite unlike any other. IOI Properties Chief Operating Officer of Property Investment (Malaysia) Chris Chong said at IOI Malls, it was all about turning moments into wonderful memories. “We’re shaking things up for a

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celebration that breaks away from the usual and offers something different for everyone,” he said

SOMETHING FOR EVERYONE Visitors to IOI City Mall in December experienced snowfall on selected dates, as the place transformed into a whimsical wintry realm, complete with a fantastical carriage display at the mall’s East Court. Meanwhile, the Christmas Sleighin’ lineup of performances at IOI City Mall, IOI Mall Puchong and

IOI Mall Kulai was a showstopper. It saw vibrant dance repertoires, melodious musical performances and angelic carols. The little ones were not forgotten. They were kept busy for hours at the Crafty Kids Corner weekend workshops for members of IOI Kids Club. Club IOI members and Standard Chartered credit card holders had an extra dose of festive joy this season. By spending less than non-cardholders at any of the three IOI Malls, they had the privilege of unlocking Winter Mythical Treasures and qualified for delightful redeemable gifts. With various tiers of purchases, entitled customers redeemed special gifts which included a Winter Whimsy Adventure Set, 1,000 Club IOI points, a Reversible Laptop Mat, Double-Walled Four Seasons Glass and an Icy Glass Bowl Set (not applicable to IOI Mall Kulai). Additionally, visitors to IOI City Mall who spend RM100 and above in a single receipt stood to win vouchers to jollify their Christmas at the Winter Whispers Magical Capsule Ball, located at the Information Counter on the Ground Floor of the East Court.

THERE’S MAGIC IN THE AIR In a heartfelt gesture of goodwill and cheer, IOI Malls, together with the IOI Foundation, a CSR platform under the IOI Group, hosted over 30 residents from Rumah Charis, Shalom Nursing Home and Pertubuhan Anak Yatim Darul Aminan at IOI City Mall. The special guests were feted with an unforgettable itinerary which included visits to IOI City Farm, District 21 adventure park and a workshop conducted by Hogan Bakery. The residents also enjoyed a sumptuous lunch hosted at Bhai Jim Jum and delectable dessert at Madam Croffle dessert shop,

followed by a Santa Claus magic show. Going beyond the celebratory activities, the IOI Foundation (formerly Yayasan Tan Sri Lee Shin Cheng) demonstrated a heartfelt

commitment to community support by contributing RM60,000 to aid the operations of these homes. Acknowledging the ongoing needs of the residents, each individual was also presented with

a goodie bag filled with high-quality apparel, generously provided by TRT Malaysia. This gesture reflected a collaborative effort to spread joy and make a lasting positive impact on the lives of those in attendance. IOI Mall Kulai, meanwhile, hosted 37 children from Pusat Kebajikan Kalvari Johor. The kids were treated to a captivating day out at IOI Mall Kulai with a host of festivities including a Christmas Magic Show and Puppet Show, entertaining Santa Claus games, lively singing and dancing performances, a heartwarming Christmas gift presentation generously sponsored by Yee Fat and a delightful tea time provided by Chenderawasih Brothers Enterprise. The festivities continued right into the new year. Here’s to a month of enchantment, festive cheer, and the creation of enduring memories at IOI Malls. ■

TARGET MARKET Business community interested in the retail, franchising and branding industry.

ADVERTISE YOUR BUSINESS IN THE OFFICIAL PUBLICATION OF

MALAYSIA RETAILER magazine is MRCA’s official publication that provides news, relevant information and market reports on the evolving retail, franchise and branding landscape in the country and the region.

DISTRIBUTION • More than 500 Member Companies & Associates in Malaysia and abroad. • Top Management of companies. • Relevant Government Ministries & Agencies, including the Malaysian Overseas Trade Office. • Relevant Business Organisations & Major Shopping Malls. • MRCA Events. • Sold in all leading bookstores nationwide.

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ADVERTISING ENQUIRIES HARINI MANAGEMENT SERVICES SDN BHD (609031-W) W-9-12, Menara Melawangi, Amcorp Trade Centre, 18, Persiaran Barat, 46050 Petaling Jaya, Selangor. Tel: 603-7932 3259 Malaysia Retailer Vol 11 No 2 Email: harini.mservices@gmail.com

Market Info

GoodMorning Global Launches Plant-based Meat Touted as Malaysia’s first dry-mix nutrition product, WonderMeat is an achievement in the field of food biotechnology.

ocal food tech company, GoodMorning Global Group Holdings Bhd officially launched the country’s first dry-mix complete nutrition plant-based meat in November. The biotechnology company expects the product will serve the growing global demand for plant-based food alternatives. The food product, named WonderMeat, comes in powdered form. It is already making significant achievements, as seen by its induction into the Malaysian Book of Records. Kluang Member of Parliament Wong Shu Qi, who was the guest of honour at the launch ceremony, commended GoodMorning Global for their excellent achievement in the field of food biotechnology. “I am confident that Malaysia’s alternative protein products like WonderMeat will be able to make headways in the global market and compete strongly with established brands, while inspiring the further development of sustainable food solutions,” she said. “We firmly believe that food technology holds unlimited potential, paving the way for a healthier and more fulfilling life. Thus, Wondermeat isn’t merely a food product, it’s a leap towards a sustainable future,” said GoodMorning Global Group’s executive chairman and founder Dato’ Dr Lim Sin Boon. “Our commitment to wellness has led to the creation of a delicious

Malaysia Retailer Vol 11 No 2

Fourth and fifth from left respectively, Member of Parliament for Kluang YB Wong Shu Qi and Founder and Group Executive Chairman of GoodMorning Global Group Holdings Dato’ Dr Lim Sin Boon.

and affordable culinary experience that provides sufficient and balanced nutrition plant-based protein for our daily needs,” he said.

DELICIOUS NUTRITION Established in 2008, GoodMorning Global is a food tech and multigrain company with a focus on healthy food and beverages. The company markets a wide range of products including the flagship GoodMorning VPlus 18 Grains. The company believes that nutritious can be delicious, and it is committed to transforming the food industry, using biotechnology to develop sustainable, healthy and innovative plant-based food solutions. WonderMeat, a plant-based meat is developed to replicate the taste and texture of animal meat. It gives

vegetarians and vegans broader options in food choices and is slated to change the way people perceive meat by transforming the meat industry into a plant-based one. This reduces the dependency on animal protein, as it achieves food security, climate and sustainability goals. With streamlined transportation, extended shelf life, reduced cost and carbon footprint, WonderMeat is able to transform the food industry for sustainability. Offering authentic meat texture, convenience and affordability, it marks a new era in culinary innovation. Primarily composed of soya and pea, WonderMeat is rich in dietary fibre and protein, fortified with CaHMB and 28 types of vitamins and minerals ensuring complete nutrition in every serving. ■

New Member

Empowering Flexible Salary

MULAAA – IMPROVING FINANCIAL WELLBEING With a strong commitment towards empowering employees’ financial wellbeing, Mulaaa provides flexible salary services across industries through its Earned Wage Access (EWA) solutions. With EWA, employees are able to access or withdraw a portion of their salary which they have earned for the month even before their payday. So, instead of having to wait for payday to withdraw their full salary, EWA enables employees to withdraw the earned portion of their monthly salary. Whilst helping businesses to greatly improve the financial wellbeing of employees, the EWA solution also can significantly boost overall employee retention rates. This service is free of charge to companies, and only charges a nominal fee to users for each individual withdrawal. With its innovative and unconventional approach

We strive to revolutionise the future of salary payments.

to salary management, the EWA solution aims to drive financial inclusiveness particularly among the B40 and M40 segments, as these segments are the most impacted by economic fluctuations while also being underbanked and underserved. This solution is well-aligned with the ESG (Environmental, Social and Governance) thrust whereby it creates a positive impact on society. Mulaaa places great importance in empowering every employee with control over their own financial wellbeing, and making this facility available to as many employees as possible. For more information on Mulaaa, visit www. mulaaa.com. ■

DSGN DEVELOPMENT SDN BHD Committed to bringing fresh ideas to life with thoughtful designs, DSGN Development Sdn Bhd specialises in crafting exceptional interior spaces. Established in 2003, DSGN delivers innovative design and expert build-up capabilities to ensure customers experience only the best customised interior designs that cater to their modern lifestyles. With a strong passion for creating beautiful, functional, and client-focused solutions, DSGN’s ideas exude quality and sustainability, while ensuring each project has that special human touch and vision for perfection. C. M. Phang, Director of DSGN says, “We at DSGN are dedicated to crafting interior designs that magnify your brand’s identity, values and ideologies. Our mission is to ensure your space becomes a magnet for customers, inviting them to stay and become a part of your brand story.” Malaysia Retailer Vol 11 No 2

Aside from interior design and renovation, DSGN’s suite of offerings also include building and construction, data centre design and build, as well as project management. To-date, the company has successfully delivered various projects encompassing the commercial, industrial, healthcare and retail sectors. ■

RYMNET SOLUTIONS SDN BHD As human resource management tasks become increasingly more complex, Rymnet Solutions Sdn Bhd has an award winning HR solution for all retail business owners. This system empowers business owners to digitalise their daily HR operations with greater efficiency. With Rymnet’s Cloud HRMS, all tasks can be streamlined to a single platform. Rymnet Solutions is the first to establish HRM cloud and mobile solutions in Malaysia. The company’s founding partners have over 30 years of experience in HRMS in the region. The company ventured into a cloudbased platform for its web solution in 2011 and has since supported many clients to effectively mobilize their HR management system.

In becoming a member of MRCA, Bryan, CEO of Rymnet, said “MRCA provides a good platform to network and meet retail industry leaders as well as business partners”. He added that through MRCA, Rymnet receives the industry’s latest news and events. ■

RW NUTRIOGREEN SDN BHD (formerly known as Rainbow Wellness Sdn Bhd) With more than 40 years of combined experience in manufacturing and marketing of cosmeceutical and personal care products, RW Nutriogreen is committed to bringing nature’s best ingredients from their purest form for general health and beauty functions. Armed with the latest technology and innovation, RW Nutriogreen uses the finest quality of ingredients from across the world to deliver health and wellness products to its customers. The company produces and distributes affordable and high-quality skincare, functional health supplements and personal care products to local and international markets. RW Nutriogreen is the brand owner of Cardiberry dietary supplement and FairieVite natural luxury skincare as well as the finest-grade of essential oils from across the globe. An authorised distributor of the world’s highest grade sea buckthorn, RW Nutriogreen provides contract manufacturing and private label manufacturing for businesses in Malaysia for retail as well as the export market. The company is also the

recipient of several prestigious industry excellence awards and accolades such as the Export Excellence Award 2022 by The Star Media & Standard Chartered, The Most Innovative F&B Product by MIHAS 2022 and Best Natural Dietary Supplement by Readers’ Choice Award 2021, among others. Datin Heather Lee, Founder of RW Nutriogreen said joining MRCA offers the company collective support by other like-minded, professional and committed business owners to actively collaborate while focusing on productivity, fruitful business relationships and building wonderful fellowship. ■

Malaysia Retailer Vol 11 No 2

Market Info

Maximise Your Tax Relief Year-end Tax Planning Exercise – Tax Relief Reminder.

o welcome the New Year 2024, let us help you to be tax-ready for your tax filing before the year ends. When filing your year-end tax returns, all of us have a common key objective in mind, and that’s to maximise your tax relief. To help make filing your tax return easier for you, we have gathered all the insurance and investment for 2023 to maximise your Tax Refunds where applicable. So, make sure to familiarise yourself with your entitlement to claim any eligible tax incentives in the year 2023. Here’s our few pointers to remind you:

Malaysia Retailer Vol 11 No 2

COMPANIES

1. Purchase of Tangible Fixed Assets Any plans to purchase tangible fixed assets for business use is to be made before the year-end, so that the company can enjoy the FULL year of capital allowance claim in the Year of Assessment 2023. 2. Estimated Tax Submission CP204 To forecast corporate tax for Year of Assessment 2023 and to voluntarily make higher CP204 tax payments if forecasted tax estimate will be higher than the submitted tax estimate CP204. This can be used as a basis to appeal against any underestimation penalty at a later date.

3. Closing Inventories For companies with closing inventories, do consider carrying out a detailed review of the stock-inhand for any obsolete and slowmoving stocks in order to reduce tax profits to improve cash-flow. 4. Overdue Trade Receivables Check on long outstanding trade receivables (i.e., old trade debts) and ascertain if there is a need to write-off and/or take the necessary actions to recover them. 5. Overdue Trade Payables Check on long overdue trade payables and ascertain if there is a need to write-off and/or arrange

6. CP204 Revisions This is applicable to companies with Accounting Year Ending 31st March & 30 June 2024, where the 6th & 9th month revision respectively, is due on 31 December 2023. This is crucial to avoid the hefty underestimation penalty of 10%. For YA 2024, please note there is additional revision allowed on the 11th month of the basis period. 7. e-Invoicing An e-Invoice is a digital representation of a transaction between a supplier and a buyer. e-Invoice replaces paper or electronic documents such as invoices, credit notes, and debit notes. An e-Invoice contains the same essential information as traditional document, for example, supplier’s and buyer’s details, item description, quantity, price excluding tax, tax, and total amount, which records transaction data for daily business operations. For further details, please click on https://www.hasil.gov.my/en/einvoice/about-e-invoice/ 8. Corporate tax rate For YA 2023, for SME, first RM150,000 chargeable income, tax rate would be 15%, next RM150,001 to RM600,000, tax rate would be 17% and RM600,001 and above, tax at 24%. For YA 2024, additional criteria

for a company to qualify to be nonSME if more than 20% of its paid-up capital at the beginning of the basis period is directly or indirectly owned companies incorporated outside Malaysia or non-Malaysian citizen individuals.

Market Info

for early settlement to avoid queries from Inland Revenue Board (IRB) in a tax audit and/or Bank Negara under the Unclaimed Money Act 1965.

INVIDUALS

1. Personal Charity Donations To obtain and keep official receipts for charity donations made as the deduction allows for approved donations of up to 10% of aggregate income for persons other than a company. 2. Relief for Skim Simpanan Pendidikan Nasional (SSPN) Relief of RM8,000 extended to 2023. 3. Life insurance and approved provident funds Relief of RM4,000 for approved provident funds like EPF and also RM3,000 for life insurance. 4. Lifestyle relief Relief of RM2,500 for books, sports equipment, computer, smartphone or tablet, broadband internet, gym membership and subscription for electronic newspapers. 5. SOCSO Relief of RM300 for SOCSO and EIS contribution. 6. Fees for child care centres and kindergartens Relief of RM3,000 for children up to 6 years old enrolled in child care centres or kindergartens registered with the Department of Social Welfare or the Ministry of Education

7. Medical expenses for self, spouse and children Relief of RM10,000 and this also includes medical examination of up to RM1,000 (vaccination expenses included). 8. Medical expenses for parents Amount relief of RM8,000. 9. EV Charging facility Relief of up to RM2,500 for payment of installation, rental, purchase including hire-purchase of equipment or subscription for use of EV charging facility for own vehicle for personal use 10. Year of Assessment 2023 – Tax Receipts Ensure that the relevant receipts are kept to claim for tax reliefs when preparing the Tax Return for Year of Assessment 2023. Make copies of the original receipts as the ink may fade on the original copy and therefore, IRB may not allow the tax claim. ■

Did you know you can receive a Quick Rax Refund via DuitNow? Register your DuitNow via LHDN ezHASIL website with NRIC to receive your tax refund easily. For more information, please contact the following at McMillan Woods: Dato’ Seri Dr Raymond Liew +012-382 1768 • Jason Boey +6012-628 0110 • Tan Sri Shukor Office General Line : +603-7665 1738 Email address : info@mcmillanwoods.com Malaysia Retailer Vol 11 No 2

Market Info

A Celebration of Culture, Cuisine, Entertainment The event gathered visitors from ASEAN member countries to promote cashless transaction, to celebrate the rich tapestry of our cultures and to honour the region’s high achieving young people. he ASEAN Festival Cashless Day Extravaganza was launched at LaLaport Bukit Bintang City Centre early December 2023. While promoting the benefits of cashless payments, the event simultaneously showcased the rich cultures and traditions within the ASEAN region. The Cashless Day Extravaganza aimed to increase financial inclusion within the region, improving the convenience, efficiency and security of financial transactions. The three-day festival also showcased the colours of Malaysia along with various cultural performances by Thailand, Indonesia, Vietnam and Timor-Leste. Infused with a myriad of cultures and experiences, guests were also given a VIP tour of the ASEAN Festival Market, ASEAN Travel Fair and ASEAN Embassies.

GO CASHLESS The festival was an important

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platform for the 10-member ASEAN countries present to showcase the convenience and benefits of cashless payments, encouraging businesses and governments to adopt modern digital payment methods internationally. Governments from the ASEAN countries recognise the importance of transitioning to cashless societies, and the support from the ASEAN regions enables the growth of the environment for cashless payments. By fostering partnerships within those government bodies, the festival aims to drive innovation, improve interoperability between different payment systems and create a seamless cashless payment ecosystem across ASEAN countries.

YOUNG WINNERS To add to the fun and enjoyment, there were more than 100 booths offering food, drinks, authentic art and craft products. There were

cultural performances and visitors stood the chance to win lucky draw prizes. The final day of the event celebrated the accomplishments of young individuals from various ages and backgrounds for their outstanding achievements to the environment, economy, and society worldwide. GenYouth organised the Youth Achievement Records (YAR) with the aim of fostering a sense of unity and pride among the ASEAN nations while highlighting the achievements of their young citizens. The initiative records and documents their accomplishments in various areas of life. Some eight Malaysians were presented with the YAR awards. ASEAN Festival Cashless Day paves the way for a future where digital transactions become the norm, empowering individuals, businesses, and governments to fully embrace the transformative power of cashless payments. ■

Market Info

Paynet and Alipay+ Launches Cross Border Digital Payment The move allows travellers with Alipay+ supported e-wallets from eight Asian travel corridors to now enjoy seamless digital payments in Malaysia.

ayments Network Malaysia Sdn Bhd (PayNet) and Ant Group launched their crossborder digital payment collaboration early November to enable travellers from eight countries to use PayNet’s DuitNow QR in Malaysia, further boosting international tourism and trade among these countries. With this collaboration, travellers with Alipay+ supported wallets from Alipay (China), AlipayHK (Hong Kong SAR), HelloMoney by AUB (Philippines), Hipay (Mongolia), MPay (Macau SAR), Naver Pay (Japan), Toss Pay (South Korea) and TrueMoney (Thailand), can now enjoy the convenience of travelling cashless to Malaysia and make digital payments simply by scanning PayNet’s DuitNow QR at its network of over 1.8 million merchant touchpoints throughout the country. DuitNow QR is the National QR Standard operated by PayNet, which enables participating merchants to accept real-time payments from customers of participating banks and e-wallet in Malaysia, as well as in other connected countries with a single unified QR code. More Alipay+ payment partners are in the pipeline and will be progressively enabled in Malaysia. The reciprocal connection to enable DuitNow QR users in Malaysia to make payment at Alipay+ global merchants is expected to gradually be in place from 2024 onwards. The Alipay+ merchant ecosystem currently includes tens of millions of

Malaysia Retailer Vol 11 No 2

From left, Regional Marketing Manager of Ant Group Sophia Ng, Director of PayNet Amanda Chee, Deputy Director of Bank Negara Malaysia Nor Halimaton Halim, SVP of Ant Group and Head of Alipay+ Cross-Border Mobile Payment Services Douglas Feagin, Group CEO of PayNet Farhan Ahmad, Chief Commercial Officer of PayNet Gary Yeoh and Country Manager of Ant Group Nicole Ng at the launch ceremony.

merchants in more than 50 markets. The collaboration was signified by a MOU signed in August this year between Ant Group, operator of Alipay+ and PayNet, operator of DuitNow QR. Farhan Ahmad, Group CEO of PayNet said the collaboration with Ant Group foreshadows a new ‘Silk Route’ emerging, one that is powered by cross-border payment interoperability. “Collectively, these linkages will connect economies that contribute over two-thirds to global GDP growth and home to over 60% of the world’s population whose median age is younger than global average. At this rate, we may see ASEAN+3 economic integration sooner than we think.” Senior Vice President of Ant Group

and Head of Alipay+ Cross-Border Mobile Payment Services Douglas Feagin welcomed the collaboration, saying that it was perfect timing. “Our partnership is coming to life just as we approach the year-end travel season. A recent report we commissioned found that intra-Asia cross-border travel and payments will accelerate over the next few years, with average consumer spending doubling from 2016 to 2025. Both parties will also collaborate on a marketing travel solution powered by Alipay+, for improved customer engagement, where international travellers using Alipay+ supported e-wallets’ can earn reward points or receive discounts and benefits within PayNet’s DuitNow merchants’ ecosystem. ■

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Market Info

Living Life To The Fullest Enliven Women drew participants from all walks of life to join in a day-long programme of exercise, mindfulness and inner transformation.

t was a Saturday well spent as 150 women gathered at Tropicana Golf and Country Club early November to invest in themselves. Each participant found the time and space to turn their focus inwards as they reflected, learned and worked out together. The event, called Enliven Women – organised by the founder of Yoga for Mums, Caleen Caseryn Chua – helped women discover their inner potential, build an empowering mindset and expand their identity and personal growth. The yoga and mindfulness coach said women need a strong and resilient mind to help them, especially mothers, face the hectic life of the modern world. “A strong mind, a positive attitude and calmness from within can help women manage the challenges and negative emotions

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from life’s pressures,” said Caleen, who is also Adidas Malaysia’s yoga ambassador. Mothers, she said, are constantly overwhelmed with tasks and duties from all angles, be it from their careers or family life. They also need to look after themselves. “Despite the advancement mankind has made in all areas of

life, mothers still carry much of the tasks and duties of managing the household and taking care of the children,” she stressed, adding that inner positive energy and tranquillity are skills that can be taught to help one navigate through life’s challenges. Regular sessions such as this not only aims to rejuvenate and realign

women but also to provide them with a supportive community where they can share their experiences, encourage one another and in the process discover themselves. Enliven Women is an offshoot from Caleen’s Mind and Body Transformation Programme, launched three years ago as her personal pledge “to give back something positive to society”. The programme has trained more than 120 students, 95% of whom are mothers. Enliven Women highlighted the benefits of being grateful and mindful. It introduced exercises and workshops on gratitude and mindfulness. There was also a session on the Life Wheel and a sharing session featuring a powerhouse panel of presenters namely TV host, emcee, speaker and radio announcer Aisha Sinclair, Director and Group CEO of Nandos Malaysia and Singapore Mac Chung Lynn, Million Dollar Wealth Planner Kaka Lam and Co-founder of PolicyStreet, InsurTech Winnie Chua. The programme was a collaboration with Thrive Well. Every ticket sold for Enliven Women contributed to B40 women attending the event. Some 10 women received sponsored tickets to attend the event. The success of this event has prompted Caleen to plan for a

retreat for women next year. The event, Enliven Women Retreat on 2-3 March 2024, coincides with International Women’s Day. She has already created communities of over 200 women and believes that when women come together to support one another, it can have a positive impact on

families, and even communities. “I truly resonate with this famous quote by Helen Keller: Alone we can do so little, together we can do so much. If every one of us were to positively impact just one person around us, imagine the beautiful ripple effect we would create in the world.” ■ Malaysia Retailer Vol 11 No 2

Market Info

A Glorious Day For SMEs At The Platinum Business Awards Celebrating and recognizing Innovation, Transformation and Internationalisation among Malaysian SMEs.

he Small and Medium Enterprises (SME) community emerged with pomp and splendour to celebrate business excellence at the prestigious Platinum Business Awards 2023 (PBA 2023), held at the Malaysia International Trade and Exhibition Centre (MITEC) in Kuala Lumpur. The event was graced by YB Senator Puan Saraswathy Kandasami, Deputy Minister of Entrepreneur and Cooperative Development, as Guest-of-Honour. In his opening speech, SME Association of Malaysia (SME Malaysia) national president Ding Hong Sing welcomed guests and award recipients and thanked them for their support and participating in the ceremony. While speaking about SME model smart factories, he pointed out that the establishment of these model smart factories will assist SMEs in

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similar industries to learn first-hand about automation, digitalisation and high-technology in smart manufacturing. Ding continued that the smart factories, which are open for educational tours, would facilitate SMEs in establishing their own smart factories. Ding also thanked the Government for allocating RM900 million in loans under Budget 2024 to finance SME automation and digitalisation projects while calling for simple and transparent funding guidelines, supported by special interest rates below 2 percent to make loan repayments affordable for SMEs. PBA2023 Organising Chairlady Datuk Ada Poon said, “Business is the lifeblood of Malaysian SMEs and we at SME Malaysia believe that our efforts to discover companies and individuals who have improved their business performance will count towards furthering the growth

and development of Malaysian businesses.” Datuk Ada Poon stated that SME Malaysia, in its efforts to discover companies and individuals who have improved their business performance will count towards furthering the growth and development of Malaysian businesses. She added that there were a total of 107 award recipients this year, comprising 95 recipients for awards by-nomination and 12 by-invitation. Datuk Ada highlighted that after Kuala Lumpur and Selangor, Sabah has the third highest number of winners – an inspiring achievement by the East Malaysian business community. She also added that winning the award will help award recipients tap onto greater market access and brand recognition potential. The event was attended by more than 1,500 guests and participants from across all industries and business segments. ■

A celebration of brands and their contributions to Malaysia’s business landscape. he Brand Association of Malaysia (BAM) held its 23rd Anniversary Gala Dinner and Christmas Celebration at the Park Royal Collection Ballroom in downtown Kuala Lumpur. The Christmas themed dinner saw a good turnout of members and guests. Amidst the anniversary and Christmas celebrations, new members of BAM

were also welcomed into the fold. Datin Winnie Loo, President of BAM, extended the members and guests a warm welcome to the gala dinner and exuded a celebratory mood in her opening speech. All in, it was an enchanting evening of festive delight as 230 attendees adorned in Christmas magic came together for a joyous celebration. From dazzling decorations to the warm

glow of friendship, the Christmas extravaganza marked a memorable night of merriment and the induction of new members, all made possible by the generosity of BAM’s wonderful sponsors. Here’s to the spirit of giving and the magic of new beginnings! Sponsors of the event included Hong Leong Bank and Gintell Malaysia as Platinum Sponsors, amongst other sponsors. ■

Malaysia Retailer Vol 11 No 2

Market Info

Brand Association Of Malaysia 23rd Anniversary Gala Evening and Christmas Glamour Night

Market Info

PUMM 30th Anniversary Cum Central Committee Installation & 2023 Malaysia Role Model Recognition Recognising 30 years of excellence and shaping communities. alaysia Entrepreneurs Development Association (PUMM) held its 30th anniversary celebration dinner cum Installation of the Central Committee as well Role Model Recognition event at the prestigious Malaysia International Trade and Exhibition Centre (MITEC) in Kuala Lumpur. The black-tie event was an opportunity for PUMM to celebrate and commemorate past achievements and aspirations for the future. The evening’s highlight was the 2023 Role Model Recognition Night, which shone a spotlight on exceptional individuals who have not only excelled in their respective fields but have also contributed significantly to the betterment of society. The dinner was graced by the Deputy Prime Minister II of Malaysia, YAB Dato’ Sri Haji Fadillah bin Haji Yusof, who served as the Guestof-Honour. Nelson Beh, Organising Chairman for PUMM’s 30th Anniversary and Deputy President of PUMM, played a pivotal role in ensuring the evening’s success. Other distinguished guests at the gala event included Tan Sri Lee Kim Yew, Founding President of PUMM, Dr. Thor Hong Tong, PUMM’s 2nd National President, Dato’ Aric Ng Wai Sing, PUMM 4th National President, Dato’ Sri Dr. How Kok Choong JP, PUMM 5th National President, and Dato’ Dr. Tony Looi, PUMM Immediate Past President. PUMM National President Tan Lay Seong praised the enduring

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contributions of the esteemed guests and their role in shaping PUMM’s growth. He particularly acknowledged the Deputy Prime Minister’s efforts in advancing government initiatives and developments in the agricommodity sector. With over a thousand attendees, the event mirrored PUMM’s remarkable growth, evolving from a small group into an association with over 3,000 members nationwide. PUMM’s influence is evident in its numerous programmes and activities, with over 200 events organised each year, solidifying its position as one of Malaysia’s most active and influential associations. YAB Dato’ Sri Haji Fadillah commended PUMM’s unwavering dedication during the Malaysia Role Model Recognition (MRMR) Gala Dinner at MITEC. He expressed his admiration for PUMM’s commitment

to enhancing the capabilities of entrepreneurs and small and medium-sized enterprises (SMEs) across Malaysia. The Deputy Prime Minister II highlighted his recent meeting with PUMM’s Central Committee and commended the organisation’s dedication to entrepreneurship. The evening featured the 2023 Malaysia Role Model Recognition (MRMR 2023), recognising exceptional individuals from various sectors. The Iconic Role Model Recognition was presented to five outstanding individuals in fields such as government, business, corporate, professional, and culture. Dr. Thor Hong Tong, PUMM 2nd National President, received a Lifetime Achievement Recognition. This event marked a significant milestone in PUMM’s history as the association entered its fourth decade. ■

Celebrating more than a century of business success and collaboration.

he Kuala Lumpur and Selangor Chinese Chamber of Commerce and Industry (KLSCCCI) celebrated its 119th anniversary with a gala dinner held at the Sunway Resort Hotel. The dinner had an interesting dress theme of Old Shanghai where more than a thousand guests and attendees dressed in period costumes to the tune of vintage attire. The dinner was graced by YAB Menteri Besar of Selangor, Dato’ Seri Amirudin bin Shari as Guest-of-Honour. Dato’ Amirudin’s presence at the event reflected a strong partnership between the State Government and the business community in Selangor. Other distinguished guests included Selangor State Exco, YB Ng Sze Han, YB Datuk Rizam Bin Ismail, YB Tuan Mohd Najwan Bin Halimi, foreign dignitaries including ambassadors, high commissioners and mission representatives. Also present were the ACCCIM President along with Presidents, Council Members of its constituent chambers of various states, representatives from fellow Chambers and various organisations, government officials,

media members, sponsors, and our dedicated members. The anniversary dinner was themed, “Forging Ahead, Staying True,” and set the stage for a memorable night. In this speech, YB Senator Tan Sri Dato’ Low Kian Chuan, President of the Associated Chinese Chamber of Commerce and Industry of Malaysia (ACCCIM) said, “Selangor’s success is a story of working together to create a conducive investment environment for the business sector. ACCCIM and The Chinese Chamber of Commerce and Industry of KL and Selangor have played our role in this journey. We connect businesses and the government, providing

recommendations to tackle emerging issues, and helping various economic sectors to prosper in a competitive environment and creating employment for the people here.” Datuk Ng Yih Pyng, President of KLSCCCI welcomed the members and guests to this gala dinner and expressed his appreciation to all who have contributed to the success of this anniversary dinner. KLSCCCI thanked all the generous sponsors and companies who contributed fantastic prizes for the lucky draw. The Chamber also extended a heartfelt appreciation to all its guests, and members for their participation in the event making it an extraordinary and memorable affair. ■

Malaysia Retailer Vol 11 No 2

Market Info

KLSCCCI 119th Anniversary Dinner