MYIT I Vol 5 no 2 I OIS

VOICE OF THE MALAYSIAN TECH INDUSTRY

my

PIKOM UNICORN TECH AWARDS

2023

VOL. 5 • NO. 2 • 2023 RM10

PIKOM CIO CONFERENCE 2023

No More Headaches As Hospitals Go Fully Digital Kenneth Kee

CEO of Origin Integrated Studios

ISSN 2637-0964

Digital Health Transformation OUR SERVICES : Electronic Medical Record (EMR) Hospital Information System (HIS) Clinical Information System (CIS) Mobile Health Apps (MHA)

Origin Integrated Studios is one of the fast-growing software development and solutions companies for the digital transformation of healthcare, dedicated to developing innovative and creative solutions focused on enterprise systems for the healthcare industry.

THE HEALTHCARE DIGITAL FUTURE Scan to our website

sales@originistudios.com | www.originistudios.com

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PIKOM COUNCIL CHAIRMAN Ong Chin Seong Powerware Systems Sdn Bhd DEPUTY CHAIRMAN Alex Liew Glocomp Systems (M) Sdn Bhd

COUNCILLORS

ADVISORS

Wing K Lee Chin Chee Seong YTL Communications Sdn Bhd SEATech Ventures Corp Ganesh Kumar Bangah Dato’ Dr. Munirah Looi Commerce DotAsia Ventures Sdn Bhd Brandt Business Services Sdn Bhd Raymond Devadass Daythree Business Services Sdn Bhd

Cheah Kok Hoong Cognitive Digital Sdn Bhd

SECRETARY

Dato’ Seri Ivan Teh Adv Fusionex Sdn Bhd

Danny Lee E-Tech IT Sdn Bhd

Alex Loh Nera (Malaysia) Sdn Bhd

Eric Chong Axiata Digital eCode Sdn Bhd

Xavier Tan

TREASURER

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Anthony Raja Devadoss Agensi Pekerjaan Korn Ferry (M) Sdn Bhd IMMEDIATE PAST CHAIRMAN Dr Sean Seah SCCW Holdings Sdn Bhd

Lee Boon Kok I-Commerce Sdn Bhd Wee Kee Heng

Stan Singh-Jit David Wong Nan Fay IronHorse Asia Sdn Bhd SnT Global Sdn Bhd Catherine Lian IBM Malaysia Sdn Bhd

Woon Tai Hai

Johary Mustapha Forest Interactive Sdn Bhd

Malik Murad Ali

Shaifubahrim Saleh MYDIN Mohamed Holdings Berhad

Varinderjit Singh Lenovo Technology Sdn Bhd

Dr Dzaharudin Mansor Amazon Web Services Malaysia Sdn Bhd Eric Foo Shukor Karim Exabytes Capital Group Sdn Bhd Lee Cheung Loong IP ServerOne Solutions Sdn Bhd Muzahid Shah Abdul Rahman Steerquest Sdn Bhd Sandy Woo Veritas Technologies (M) Sdn Bhd

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Cover Story Kenneth Kee, CEO of Origin Integrated Studios

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Vol 5 No. 2

No More Headaches As Hospitals Go Fully Digital Some may disagree but revolutionising the healthcare industry starts at the dusty backend with the rows of cabinets, heaps of papers and stacks of flimsy X-ray files. Going digital enhances healthcare processes and leads to improved overall patient care, Origin Integrated Studios CEO Kenneth Kee tells.

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PIKOM Unicorn Tech Awards 2023

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First CIO Conference A Success, Sets Tone for Future Events

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Pikom Provides Feedback on PDPA Updates and Amendments

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Angkasa-X’s Maiden Satellite Now Orbits Earth

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Daythree Is Now Listed On The ACE Market

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Maxis Opens New Space for Advanced Technologies

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Raya Fete Sees The Launch of Internship Program

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Golfing and Giving

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From the Chairman’s Desk

It is with great pleasure and excitement that I address you in this issue of the magazine that will be released to coincide with the WCIT I IDECS 2023. This year’s event is significant as it follows the resounding success of WCIT Penang in the previous year. The fact that we are hosting another world-class event so soon after the last speaks volumes about Malaysia’s prowess in organising and hosting international gatherings, and it underscores our country’s efforts to become a global digital hub.

WCIT I IDECS 2023 promises to be an unforgettable experience, a convergence of brilliant minds and technological innovations that will chart the course for our digital future. It serves as a testament to our commitment to fostering innovation, embracing digital transformation and creating a vibrant ecosystem for technology and businesses. As we welcome delegates from around the world, I am confident that this event will not only showcase Malaysia’s capabilities but also provide invaluable insights and opportunities for our tech industry.

In recent months, PIKOM has been actively engaged in various initiatives that have further solidified our position as a leading force in the tech landscape. The inaugural PIKOM CIO Conference 2023 was a remarkable event, bringing together CIOs and tech leaders to discuss the latest trends and challenges in the industry. Our commitment to recognising innovators and leaders was evident through the PIKOM Unicorn Tech Awards, an initiative that celebrated groundbreaking achievements in our field. These endeavors have been instrumental in fostering collaboration, sharing knowledge and driving innovation within the tech community.

Another notable event on our calendar was the ASOCIO Smart City Summit held in Taiwan from August 20 to 23. It provided a platform for us to exchange ideas and best practices with our international counterparts on smart cities. Such collaborations are essential as we continue to strive for excellence and innovation in building the cities of the future.

“Let us continue to innovate, inspire and elevate the Malaysian tech ecosystem to new heights.”

As we progress, we remain committed to giving back to society. The PIKOM Charity Golf event on September 6 exemplifies our dedication to making a positive impact on our community. It is a reminder that success should be shared, and together, we can make a difference in the lives of those who need it most.

Looking ahead, we have a series of exciting events lined up. PIKOM’s upcoming initiatives include the MSC Malaysia Apicta 2023 Awards, Pikom Leadership Summit as well as our annual year-end celebrations. These events will provide ample opportunities for networking, learning and collaboration, reinforcing our commitment to empowering the tech community.

In closing, I would like to say that the past year has been a testing period, but it has also showcased our resilience and adaptability. We have emerged from the shadows of the pandemic stronger, more innovative and more united than ever before.

Let us continue to innovate, inspire, and elevate the Malaysian tech ecosystem to new heights.

Ong Chin Seong PIKOM Chairman

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COVER STORY

NO MORE HEADACHES AS HOSPITALS GO FULLY DIGITAL Some may disagree but revolutionising the healthcare industry starts at the dusty backend with the rows of cabinets, heaps of papers and stacks of flimsy X-ray files.

Going digital enhances healthcare processes and leads to improved overall patient care, Origin Integrated Studios CEO Kenneth Kee tells RACHAEL PHILIP.

M

ore and more private healthcare facilities are going paperless and this transition is definitely healthier for all stakeholders, including the environment.

“Digitalisation in the healthcare industry saves space, it is secure, it reduces mistakes and the time spent on routine tasks. It redirects time and energy to patient care. It’s a win-win for the environment and the healthcare industry,” said Origin Integrated Studios CEO Kenneth Kee. OIS is making a name for itself in the industry with its three core solutions, namely Electronic Medical Record (EMR), Hospital Information System (HIS), and newly-launched Mobile Health Applications (MHA).

With these forward-thinking solutions coupled with a concern for the environment, the eightyear-old company today dominates the market with over 40 clientele, a majority of them are hospitals in Malaysia and a small but fastgrowing segment are healthcare facilities in the region particularly in Indonesia.

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DIGITAL SOLUTIONS On his solutions, Kenneth explains that EMR digitally stores patient information such as their medical history, diagnoses, treatments, medications and test results.

HIS handles other aspects of the hospital, like registration, inventory, procurement and more. MHA has three applications, namely DoctorApp, NursingApp and PatientApp. It tracks data outside of the hospital and brings it back in.

“These solutions allow for all the information to be gathered in one place without anything getting lost. Also, we’ve partnered with various vendors and integrated their systems, from financial and HR systems to medical equipment and laboratory systems, using an HL7 integration tool as a bridge,” he said.

In the complex field of healthcare services, embracing new solutions and changes can sometimes be tricky but Kenneth assures that OIS makes the transitioning stage hassle free for all stakeholders. Besides the hardware and software, his team of experts are on-call in person and virtually for support.

“Our applications are browser based. We use Java and we don’t

rely on proprietary tools that may go obsolete. We are developers not implementors,” he said, stressing that these digital solutions are interoperable and comprehensive local programs that work well in Malaysia hospital context and expandable to the global market.

OIS’ edge is in its willingness to listen to its clients and to customise processes for them.

If it is something that is good for the industry, OIS will adopt it and configure it for its other clients.

In this way, their products are constantly growing.

“Some 80-90% of our core functionalities meet the requirement of the next hospital.

What remains is just tweaking of digital forms and customising enhancements for our clients.

“Besides catering to a multidiscipline hospital, we also can work with specialists’ centres such as oncology, cardio, women’s and children set up,” he added.

One critical factor to consider when designing user-friendly and efficient digital platforms for healthcare professionals is to ensure that it is compatible with all kinds of devices and different

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COVER STORY

Signing ceremony between OIS and Penang Adventist Hospital. Kenneth was born at this hospital, and he is grateful to be back to serve the community and the hospital. From left, OIS Technical Account Manager Eddie Lim, OIS CEO Kenneth Kee, Penang Adventist Hospital President/ CEO Ronald Koh and Penang Adventist Hospital COO Thomas Tean.

“ADVANCES IN TECHNOLOGIES LIKE AI ARE CREATING OPPORTUNITIES FOR CLINICIANS TO STREAMLINE ADMINISTRATIVE TASKS TO DEVOTE MORE TIME TO PATIENT CARE.” – Kenneth Kee, CEO of Origin Integrated Studios

screen sizes with the support of handwriting input using stylus pen.

“By meticulously testing and optimising our platform, we guarantee seamless functionality and visual coherence,” he explained.

NICHE JOB Kenneth’s career in the tech industry started 25 years ago. Working for a renowned local tech company, he was involved in the digitisation of data and documents for healthcare companies. The work involved scanning and retrieval solutions to converting paper-based documents into digital formats. This makes it easier to store, manage and access the documents.

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Soon, the work advanced into digitalisation where systems or processes were developed that allowed users to enter information directly onto digital forms. The creation of the EMR platform streamlined the work doctors, consultants and nurses did, allowing them to access, update and share patient information seamlessly.

“Everything was now just a few clicks away! This made the process smoother and also ensured that information was readily available at their fingertips while maintaining security and efficiency in data sharing among the stakeholders in the healthcare industry,” Kenneth explained.

With his long experience in selling document management solutions and due to a restructuring of the company, he ventured out with a team of eight developers, and took on the niche but colossal task of digitising the healthcare industry.

INDUSTRY PEOPLE Kenneth is driven by the opportunity to enhance workflow in the healthcare setting, to lessen errors that can occur when information is manually entered and to reduce the use of paper which is not sustainable in the long-run.

“One of the challenges we frequently encounter is staying on

EMPOWERING THE HEALTHCARE SECTOR The days of carrying files or paper of any sort and walking from one counter to another at health facilities, and staff overloaded by heavy paperwork and manual processes, are coming to an end – at private hospitals, at least – thanks to digitising and connected technology.

“Digital integration has made things convenient by connecting medical devices in various departments such as the laboratory and the radiology departments, as well as vital signs monitor,” said Origin Integrated Studios CEO Kenneth Kee. “Now we don’t have to waste time manually entering test results and vital signs figures. The system automatically takes care of it for us! We can have graphs, charts and data pop up in our EMR system and for reporting, KPI tracking and management dashboard without any effort,” he said.

“Together with its digital forms technology with this integration has made our work much easier and faster. It reduces time and manpower whereby now they can focus more on patient care instead mundane work.”

top of all the enhancement requests from our clients. Different hospitals have different needs but we’re determined to meet their needs and improve healthcare outcomes, efficiency and decision-making by continuously improving our technology and collaborating with partners.

“This way, we can pave the way for innovative EMR solutions in the healthcare information management space,” he said.

Besides developers and programmers, OIS hires industry people such as consultants, nurses, bio-medical specialists, integrator specialists and medical equipment experts who have a unique understanding of the ecosystem of a hospital. Their expertise is sought from the beginning in order to come up with the best solutions.

“We are a relatively small set up with less than 60 staff including three each in Indonesia and Penang.

We are a somewhat traditional company growing gradually and organically.”

FULL TRANSITION From the pushing of paper and reports from one desk to another to

a transformation which promotes a smoother workflow process using digital strategies and solutions, the impact of digitalising on the healthcare industry has been prodigious.

Kenneth said that there are efforts to totally eliminate physical paperwork and transition towards a fully digital hospital environment, where traditional paper-based medical records are no longer stored.

“By implementing these measures, significant reductions in paper use can be achieved, leading to tangible benefits such as decreased deforestation and a substantial decrease in the carbon footprint associated with paper production and disposal.

“This shift towards a paperless system aligns with sustainability initiatives and underscores the healthcare industry’s commitment to environmental stewardship.

ROLE OF AI Emerging technologies such as artificial technologies, meanwhile, will play a major role in the future of the healthcare industry.

“AI offers significant benefits

LOOKING FORWARD Kenneth foresees significant emphasis on analytics-driven approaches to enhance healthcare outcomes. Besides accessibility and sharing of medical records among healthcare providers, the industry – sitting on a landmine of data – is looking to collect, synthesize and analyse these data either remotely or in real time.

“AI can spot patterns and give useful insights to aid in early detection of disease. It’s all about improving healthcare and catching diagnoses earlier so that people can get treatment sooner.

It’s really cool how they’re using data to make a difference in patient care. And for this reason, with AI as the catalyst, OIS is ready to serve the community to make a difference.

“The industry is moving towards patient-centric apps and systems that can be used in the public domain. These apps are connected to the hospitals and also to insurance companies,” he said, adding that OIS will be ready to launch its apps for patients by mid-2024. such as streamlining keyword searches, eliminating duplicate information, enhancing data accuracy and reducing redundancy.

“AI-driven diagnostic systems can help doctors make better diagnoses by cross-checking symptoms. By harnessing the power of AI, healthcare providers can optimise workflows, improve efficiency, and ultimately enhance patient outcomes.

“It is a must-have technology for future application especially in the healthcare industry. OIS is working closely with some AI technology provider and evaluating some freely available in the market.” ◆

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FEATURE / PIKOM UNICORN TECH AWARDS 2023

PIKOM UNICORN TECH AWARDS 2023 The PIKOM Unicorn Tech Awards was a glamourous event recognising innovators, pioneers and tech-driven men, women and even school children who contributed to the development of the industry, their businesses and society.

P

IKOM continues to recognise excellence in innovation and outstanding contributions to the development of the technology industry in Malaysia.

At the annual PIKOM Unicorn Tech Awards Night held on July 27, 2023 in Kuala Lumpur, both tech personalities and organisations were cheered as they went on stage to collect their trophies.

The event was graced by YB Teo Nie Ching, Deputy Minister of Communications and Digital.

There were close to 1,000 industry representatives present.

In his welcoming remark, PIKOM Chairman Ong Chin Seong, congratulated all the award

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recipients and highlighted PIKOM’s commitment to continuously strive to be the voice of the industry.

“Be it for policy and regulatory change, addressing the issues that can impact the digital economy, talent gap, industry pain points, business growth, ESG and other issues pertinent to the industry.

We work with various ministries and agencies as well as other players in the ecosystem to benefit our members, the industry and the country,” he stated.

During her opening speech, YB Teo called out to the players in the tech industry to come together to advance the awareness on cybersecurity, and to strengthen their

approach towards data protection.

“This is critical as we foresee Malaysia becoming a digital hub of Asia but more importantly, we must protect the rakyat from more losses resulting from future cyber-attacks,” she said.

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FEATURE / PIKOM UNICORN TECH AWARDS 2023

MSC MALAYSIA – ASIAPACIFIC ICT ALLIANCE AWARDS (APICTA) MSC Malaysia – APICTA Awards is an annual awards challenge that recognises the outstanding achievements of individuals, students, SMEs, innovators and entrepreneurs in the ICT industry.

It is a platform for them to showcase their products and services and grab the opportunity to compete at the international level.

This annual award programme also provides an opportunity and an ideal environment for individuals and companies to gain local, regional, and international exposure through ongoing promotional activities, and through participation in APICTA. The awards were first initiated by MDEC and eventually resumed by PIKOM as it continues to unearth the brightest tech talent in Malaysia. ◆

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FEATURE / PIKOM UNICORN TECH AWARDS 2023

THE FULL LIST OF AWARD RECIPIENTS 1. CHAPTER EXCELLENCE AWARDS 4 Chapters in PIKOM recognise outstanding individuals and companies in their respective fields and roles.

Cybersecurity Chapter Chair: Alex Loh – Managed Security Service Provider Award – Ensign Infosecurity (M) Sdn Bhd – Chief Information Security Officer (CISO) Award – William Song Women In Tech Chapter Chair: Catherine Lian – Tech Transformation Icon – Ros Aziah binti Mohd Yusoff – Tech Leader (Diversity and Inclusion) – Faun Bao Pyng GBS Malaysia Chapter Chair: Anthony Devadoss – Outstanding Organisation Award – Standard Chartered Global Business Services Sdn Bhd – Industry Development Award – Dato’ Loo Lee Lian e-Commerce Chapter Chair: Ganesh Kumar Bangah – Marketplace Award – Shopee Malaysia – Live Commerce Award – Innovatic Commerce Solution Sdn Bhd 2. SPECIAL RECOGNITION AWARDS This award honours organisations that have played a pivotal role in the development of the tech sector and are recognised for their contributions, achievements or breakthroughs in the fields.

• BLOCKCHAIN My Secure Place Sdn Bhd • LOW CODE APPLICATION DEVELOPMENT Isatec Sdn Bhd • AI-POWERED DIGITAL TRADE PLATFORM Fusionex Group • SPACE TECHNOLOGY INNOVATOR Angkasa-X Holding Corp • DIGITAL TALENT TRANSFORMATION AWARD HRDCorp • TECH ECOSYSTEM DEVELOPMENT Cyberview Sdn Bhd • TECH GROWTH CATALYST Gopi Ganesalingam

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3. SCALEUP TECH ICON AWARDS The Scaleup Tech Icon Award is presented to a technology company that has demonstrated outstanding growth and innovation.

The award recognises companies that have achieved significant scale while maintaining a commitment to excellence and innovation.

• TNG Digital Sdn Bhd • Juwai-IQI Holdings • MDT Innovations Sdn Bhd • SOCAR Mobility Malaysia • CompAsia Sdn Bhd • Gamer2Gamer Sdn Bhd 4. MEMBER EXCELLENCE AWARD This award honours the PIKOM member for the achievements or breakthroughs made by the organisation for: – Technological innovation – Revenue growth – Regional vision and strategy – Profitability – Key achievements – Leadership that creates industry standards in operations, product quality, processes, new services or other notable benchmarks.

• Huawei Malaysia 5. CIO EXCELLENCE AWARD This award is presented to the outstanding head of technology in a user organisation that has been instrumental in the adoption of technology in the organisation. The person is respected by his peers and is recognised as a role model by his employees.

• Lawrence Leang Wah Choon 6. TECH ORGANISATION EXCELLENCE AWARD This award is presented to an outstanding organisation that has successfully implemented a technology project in the organisation. The impact benefited the organisation in terms of restructuring, or business strategy to grow market share.

• Tenaga Nasional Bhd

7. TECHNOPRENEUR EXCELLENCE AWARD This award is be presented to an exceptional technology entrepreneur. Under his leadership, his organisation demonstrated: • Revenue growth; • Leadership in new product introduction and innovation.

• Investments in R&D/long-term business commitment.

– Customer adoption or success of the application/product.

– Impact on traditional products and services.

– The application/product/ service offered must able to help improve and contribute towards the technology industry in Malaysia.

• Raymond Devadass 8. TECHNOLOGY PERSONALITY EXCELLENCE AWARD This award is conferred to an individual that has demonstrated exemplary leadership and grown the performance of his organisation in the Malaysian technology industry in the past years.

• Tan Sri Datuk Amar Haji Mohamad Morshidi, Chairman of Sarawak Digital Economy Corporation 9. PIKOM ACADEMY TRAINING RECOGNITION AWARD 2023 This award recognises training providers who have collaborated with PIKOM to deliver excellent training content in-line with current industry needs.

1. Acestar Sdn Bhd 2. ATD Solution (M) Sdn Bhd 3. Brandt Business Services Sdn Bhd 4. Fusionex Academy Sdn Bhd 5. Global Talent Academy Sdn Bhd 6. Horen Training 7. Knowledgecom Corporation Sdn Bhd 8. PEOPLElogy Group 9. Promeritus Sdn Bhd 10. World Education Placement Services

Award Type Head Category Solution Category

Organisation/ Institution Name

Solution/Service/ Project Name

Winner Consumer Tourism & Hospitality

Genting Malaysia Bhd Virtual Queue

Genting SkyWorlds

Merit Consumer Tourism & Hospitality Softinn Solutions

Sdn Bhd

Hotel Kiosk Operating System & Softinn Unmanned Hotel Technology

Winner

Innergia Labs

SYCARDA

ABS Software International Sdn Bhd

ABS Cloud Based Hotel Software Solution

Business Services

Retail & Distribution

Winner Business Services ICT Services Solutions

Winner Technology – AI

Digital Marketing/ NexMind AI Sdn Bhd Advertising

Winner Industrial

ICT Networks and Communication

NexWriter, Multilingual AI Content Generator

Bsmart System Solutions Regional Electronic Cargo Sdn Bhd Tracking System

Winner Student Tertiary Asia Pacific University

Affordable Self-stabilising Spoon for People with Parkinsons

Merit Student Tertiary

Universiti Tunku Abdul Rahman

Application of Intelligent Gesture Control

Merit Student Tertiary

Universiti Tunku Abdul Rahman

VLC-based Indoor Positioning System for Supermarkets

Merit

Student

Senior

Foon Yew High School

The Score Board

Merit

Student

Junior

SJKC Yuk Chai

IOT Life Guardian

Merit

Inclusions and Health and Wellbeing Heydoc International Community Sdn Bhd (DOC2US) Services

Electronic Prescription System for Pharmacies

Merit

Inclusions and Health and Wellbeing SmartPeep Community Services

Virtual AI Elderly-Sitter System

Merit

Inclusions and Education Community Services

Peti-Peti - Using Boxes To Build Web Pages

Tepuk-Tepuk Technology Services Sdn Bhd

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FEATURE / PIKOM CIO CONFERENCE 2023

FIRST CIO CONFERENCE A SUCCESS, SETS TONE FOR FUTURE EVENTS The inaugural PIKOM CIO Conference held in May this year zoomed in on the relevant topic of ESG – that it is not solely the domain of the large and listed companies but the business of every business. Participants went home with a clear plan for their company’s overall performance.

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SG may be the current corporate buzzword but the super heroes of the day can be found in the IT sphere where buzzwords become action plans. At the inaugural PIKOM CIO Conference 2023, or PCC 2023, tech industry experts and leaders gathered, listened and networked with other professionals on what needs to be done with regards to ESG. Themed Elevating ESG with IT: Driving Sustainability and Responsibility in the Digital Age, the full-day conference held at Pullman KLCC saw five keynote speakers and 206 delegates, made up of CIOs,

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CISOs, CXOs, those in government, education and the media.

COMMITMENT In his speech, PIKOM Chairman Ong Chin Seong praised the committee for tackling ESG in its inaugural conference.

“ESG factors have become increasingly important in the business world with investors, stakeholders and customers demanding more transparency and accountability from companies on how they operate and impact the environment and society,” he said.

This makes the adoption of sustainable practices a critical

element of a company’s longterm success, and no longer a consideration only for public-listed companies.

With the rapid transformation in the tech world, Ong explained that new digital tools and platforms are emerging every day, transforming the way we live, work and communicate.

“These innovations present us with unprecedented opportunities to leverage technology to achieve our sustainability goals, Ong said, adding that he was confident the discussions during the conference will provide all participants with valuable insights and ideas on how technology can be used to drive sustainability.

ACTION PLAN Organising Chair for the conference Ngoh Chee Hung extended a warm welcome to all present. He said the objective of the event was to bring CIOs together to discuss and share current issues pertinent to all businesses. One such issue was ESG adoption.

He said with ESG becoming increasingly important in today’s business world, IT can play a key role in ESG implementation and acceptance.

“IT can help businesses reduce their environmental impact, improve their social impact and strengthen their governance.”

As examples, he said IT can help businesses to reduce their energy consumption by using more efficient IT equipment and by deploying cloud computing. It can also reduce wastes by using more sustainable materials and by recycling more of their wastes.

Companies can also improve their social impact by providing employees with more flexible work arrangements

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FEATURE / PIKOM CIO CONFERENCE 2023

by supporting diversity and inclusion initiative and by giving back to the community.

Finally, companies can strengthen their governance by implementing robust risk management processes by ensuring data security and by complying with environmental and social regulations.

“IT can help businesses to become more sustainable, inclusive and responsible,” he said.

“We must adopt sustainable practices in our digital consumption, promote responsible digital citizenship and ensure that our use of technology is guided by ethical principles and values.”

He ended his speech urging all present to work together to build a better and more sustainable future for all.

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INSIGHTFUL SESSIONS The morning’s event proceeded with keynote speakers making their presentations. Among them were Global Cloud Business Sangfor Chief Technology Officer Nicholas Tay, Dell Technologies Systems Engineering Presales Lead Terence Kumar, Edgenta NXT Chief Product Officer Alwyn Chan, Complete Human Network CTO Vilakshan Jakhu and OpenText Cybersecurity Director of Product Solution APJ Eugene Teh. Post-lunch, saw a stimulating panel discussion dissecting the topic of Introduction of ESG, Frameworks, the Current State of Adoption in Malaysia and the Region, and the Possible Direction and Support from the Government.

The moderator for this session was ESG Association of Malaysia

Secretary General and Ficus Capital Co-founder and Adjunct Prof Rina Neoh.

Among the esteemed panelists were Sunway University School of Biological Science Associate Professor and Head of the Jeffrey Sachs Centre Assoc Prof Dr Chen Jit Ern, Acer Malaysia GM for Sales, Product and Marketing WH Chan and Matrade Sustainability Lead and Director S Jai Shankar.

Panel Session 2 dived deep into the topic of Use Case Sharing – What has been Done, What are the Challenges, Where to Start, What can be Ignored or Pushed to Later, Experiences and Such.

The moderator for this session was Flextronics Technology (Penang) Sdn Bhd VP IT Dato Lee See Nee. The distinguished panelists for this session were none other than Hartalega Holdings Bhd GM IT Lawrence Leang, Sunway University Director of Education Studies, UN Sustainable Development Solutions Network Karen Chand, Mydin Holdings Director of IT, Digital, HR and LPS Malik Murad Ali and Arus Oil CEO Syazwan Majid.

Closing remarks were made

by PIKOM CIO Chapter Chairman Malik Murad Ali who, in thanking the attendees for their participation, stressed that technology is key for successful sustainability practices.

The event closed with a lucky draw session and the much-anticipated PCC 2023 Networking Session. ◆

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FEATURE / PDPA

PIKOM PROVIDES FEEDBACK ON PDPA UPDATES AND AMENDMENTS A fruitful lunch meeting in July 2023 saw a small group of tech people – PIKOM members, lawyers, academia and the media – brainstorming and collating reaction and comments on the proposed amendments to the PDPA 2010.

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n January this year, Communications and Digital Minister Fahmi Fadzil said the Personal Data Protection Department (JPDP) is looking at several improvements to the amendments of the Personal Data Protection Act 2010 (PDPA) before extending it to the AttorneyGeneral’s Chambers. These amendments were prepared by the previous government.

Fahmi said he expects the amendments to be tabled by Parliament by year end. There has been reports that said the Act could be reviewed and amended by 2025.

Stakeholders feel an amendment to the Act is timely, as it will help the country align its data protection law with international standards, in particular the European Union’s General Data Protection Regulation (GDPR).

The GDPR is applied to companies offering goods or services to consumers in the EU and European Economic Area.

CHAMPIONING THE NEEDS OF THE INDUSTRY In February 2020, JPDP issued a paper called the Public Consultation Paper No 01/2020 on Review of the PDPA.

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FIVE PILLARS

These are the five “pillars” PIKOM is reviewing upon which updates will likely be made on the proposed amendments: 1. The Right to Data Portability 2. Imposing Certain Obligations on Data Processors 3. Data Protection Officer 4. Outbound Data Transfer 5. Data Breach Notification

Here, 22 general ideas within the PDPA were proposed to be amended together with notes explaining the proposed amendments. Public feedback was sought.

PIKOM, as the voice of the tech industry, has engaged with JDPD and provided inputs for more than a decade to ensure a balanced and pragmatic implementation of the law.

“It has come to PIKOM’s attention that [the ministry] and JDPD are working on an update to PDPA,” PIKOM said in a statement.

“In the same spirit of championing the needs of the tech industry through partnership and collaboration with the government, we would like to take this opportunity to re-open engagements to provide inputs on these proposed updates.”

PIKOM has also proposed for additional inputs which are not within the Public Consultation Paper No. 01/2020 to be considered. They are: 1. The PDPA should be applied to Federal Government, State Government and entities conducting non-commercial activity 2. The processing of personal data in cloud computing 3. Disclosure of data to government agencies 4. Simplify and standardise consent request for data subjects 5. Data Privacy Impact Assessment 6. Civil litigation against data user

PIKOM VIEWS ON THE PLANNED PDPA UPDATES The tech association would like to share the following views. First, the enforcement of the existing Act needs to evaluated, and the impact analysed and shared publicly for feedback visibility.

Second, PDPA significantly affects every industry, including the tech industry. Hence, public consultation of the draft and soliciting feedback will ensure the updates are pragmatic. It will also avoid adverse consequences to people and businesses. ◆

FEATURE / ANGKASA-X

•••••

ANGKASA-X’S MAIDEN SATELLITE NOW ORBITS EARTH The collaborative effort by government agencies, academia and industry partners made this a momentous and joyous event.

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une 27, 2023 will be remembered by many for a long time. On this day Malaysian space tech company Angkasa-X launched its maiden satellite, called A-seansat-PG1, into space.

The launch was streamed live from Vostochny Cosmodrome, Russia, across four locations in Malaysia, namely Universiti Sains Malaysia in Penang, Sarawak Digital Economy Corporation Bhd in Kuching, the headquarters of the Malaysian Space Agency and the GreenPro Capital office, both in Kuala Lumpur.

The event was particularly significant for the state of Penang as the Malaysian-made satellite project was based in Penang.

“As we stand on the verge of witnessing the launch of the Penang1 satellite tonight, let us remember that this is just the beginning of an extraordinary journey,” Penang Chief Minister Chow Kon Yeow said just minutes prior to the countdown.

“This first satellite launched by Angkasa-X is aptly named after the state of Penang, showcasing our ability to lead the way in developing the space tech ecosystem “It also symbolises our unwavering commitment to continuous growth and exploration in the realm of space technology.

The sky is no longer the limit.”

A MILESTONE Penang, he said, will continue to strive for excellence, innovation, and progress. To lend the event some

perspective, he said Malaysia is the first country in Southeast Asia to design, assemble and launch homegrown LEO satellites, the first in 2009 with RazakSAT-1, and now PG1 in 2023.

Meanwhile, Dr Sean Seah, Group Executive Chairman and CEO of Angkasa-X said the launch was an extraordinary milestone for both his company and the dedicated team of Malaysian engineers.

“It exemplifies the incredible talent and their brilliant engineering skills coupled with their relentless pursuit of innovation to propel the Asean space economy,” he said.

He added that Angkasa-X plans to lead the way towards the eventual forming of constellations of lowearth orbit satellites which will also be designed and assembled in Malaysia in the coming years. These satellite constellations will then work together to offer an innovative Satellite-as-a-Service offering to countries in the region.

“After years of hard work, R and D and fundraising, we are finally here! It

is a giant step for Angkasa-X’s dream since our incorporation in 2021 to launch our designed-in-Malaysia satellite into space.

“Through the launch of PG1 and the subsequent satellites, we intend to establish a robust space economy, especially within Asean to create a world where data connectivity and crucial information will be easily accessible and affordable for all,” he said.

Also at the launch of the satellite were state transport and infrastructure committee chairman Zairil Khir Johari, state entrepreneurial development, trade and industry committee chairman Datuk Abdul Halim Hussain, USM vice-chancellor Prof Dr Datuk Abdul Rahman Mohamed, Angkasa-X mission and systems engineering director Zulkifli Abdul Aziz and other invited guests. ◆

MY•IT 19

•••••

FEATURE / DAYTHREE DIGITAL BHD

DAYTHREE IS NOW LISTED ON THE ACE MARKET Seven-year-old Daythree Digital Bhd – already a force to be reckoned with in the competitive GBS sector – goes public to enhance its brand recognition.

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aythree Digital Bhd made its debut on the ACE Market of Bursa Malaysia on July 26, 2023. Its share price opened at 65 sen a share, more than double its initial public offering price of 30 sen a share.

The company raised RM33.1 million in the exercise. It had a market capitalisation of RM144 million upon listing.

Managing Director and Founder Raymond Devadass said the listing will enhance the brand recognition

20 MY•IT

of the company. The listing will also enable the company to attract top talent and give it access to capital.

He said this is necessary as the local GBS industry is likely to continue growing.

The country’s GBS sector grew from RM22.1 billion in 2021 to RM23.4 billion in 2022, and is expected to grow at 6% per annum over the next five years.

“Businesses are looking at a leaner capital structure and are outsourcing more. Malaysia’s aspiration to attain

a digital economy is also expected to see to more businesses adopting digitisation in their operations, thus leading to increased demand for GBS services,” the company said in its latest quarterly report.

“As more businesses move towards digitisation and adopt GBS, providers of contact centre-asa-service are expected to be key beneficiaries due to its relatively low-cost investment and scalability as businesses grow and companies expand their operations.” ◆

FEATURE / MAXIS

•••••

MAXIS OPENS NEW SPACE FOR ADVANCED TECHNOLOGIES The Maxis Business Innovation Centre is a digitally immersive space showcasing next-gen enterprise solutions and multi-industry use cases to foster innovation and drive digital transformation.

M

axis Bhd opened its Business Innovation Centre on May 9. The centre is a digitally immersive space designed to foster innovation and drive digital transformation for businesses.

Present to officiate the Maxis Business Innovation Centre was Yang Berhormat Tuan Ahmad Fahmi Mohamed Fadzil, Minister of Communications and Digital, accompanied by Datuk Mohamad Fauzi Md Isa, Secretary-General of the Ministry of Communications and Digital.

Located on the ground floor of Menara Maxis, Maxis Business Innovation Centre spans over 9,000sq ft of space where customers can access an IoT lab, auditorium with state-of-the-art AV technology, co-sharing workspace to collaborate and innovate, and multi-industry use cases enabled by cloud, AI, IoT, Machine Learning and more. The centre will provide an opportunity for businesses of all sizes and across industries to harness the power of digital technology.

“My ministry has been given the task to drive the digital economy forward in Malaysia as part of our strategic framework. This requires all stakeholders to play their role through collaboration, innovation and knowledge sharing,” said Ahmad Fahmi.

“Maxis Business Innovation Centre has enormous potential to combine the power of technology and innovation to benefit our customers

in their digital transformation journeys,” said Goh Seow Eng, Maxis’ Chief Executive Officer.

“We are committed to supporting the national digital agenda and look forward to leveraging this immersive environment to collectively generate innovative ideas, solutions and successful outcomes for businesses in Malaysia,” he added.

During the event, Ahmad Fahmi and his team from the ministry were given a tour and briefed on the various industry use cases for manufacturing, logistics, agriculture, public safety and retail industries.

They included a 5G smart surveillance use case for emergency response, Smart Agriculture solution to increase farming efficiency, Smart Fulfilment for warehouse efficiency, as well as eCommerce solutions.

Maxis Business Innovation Centre also serves as an incubation and technology hub, encouraging

collaboration and co-creation between partners and Maxis experts to develop innovative ideas.

With the right expertise backed by the right people, skillsets and experience, Maxis Business offers next-generation solutions for its customers through an expanded portfolio – from fibre, IoT, cloud, managed services and modern workspace solutions to enterprisegrade services. These are backed by Maxis Programmable Network, the state-of-the-art MEF 3.0-certified software-defined network.

To learn how Maxis Business can support digital transformation, visit https://www.business.maxis.com.my/ en/digital-solutions/maxis-businessinnovation-centre/ ◆

MY•IT 21

•••••

EVENT / HARI RAYA

RAYA FETE SEES THE LAUNCH OF INTERNSHIP PROGRAM The 12-week program will see tertiary students being assigned mentors who will guide them in growing their skills and knowledge.

A

t its annual Hari Raya celebrations in May this year, the National Tech Association of Malaysia launched a promising and timely initiative to bridge the skills gap in the digital industry.

The initiative, called the PIKOM Industry Internship Program, kicked off in June 2023. It sees the association collaborating with Nottingham University, HELP University and Sunway University.

It has plans to collaborate with more institutions of higher learning later in the year.

Through the program, participants will have the opportunity to gain hands-on experience in the tech industry through paid internship at participating PIKOM member companies.

“The ICT industry is one of the fastest-growing sectors in Malaysia, and there is a growing demand for skilled tech workers,” said Ong Chin Seong, Chairman of PIKOM. “The PIKOM Industry Internship Program is a structured program that will help to bridge the skills gap by providing students with the opportunity to gain practical experience in the industry.”

VALUABLE EXPERIENCE The program will run for a period of 12 weeks, and participants will be assigned to a mentor who will guide them in growing their skills and knowledge. Participants will also be given the opportunity to network with other tech professionals.

22 MY•IT

“We are confident that the PIKOM Industry Internship Program will be a valuable experience for students and will help them to develop the skills they need to succeed in the tech industry,” said Ong. In the pipeline is also an apprenticeship program for

graduates in partnership with LGMS Bhd for Cybersecurity and HT Consulting (Asia) Sdn Bhd for software development. The program enrolment will be expanded with support from AP EMCO Executives Sdn Bhd and Talent in Motion Sdn Bhd.

RAYA AT THE HQ The Hari Raya celebrations, meanwhile, was a colourful event with lots of good food and a productive networking session over lunch.

The association also took the opportunity to highlight members’ events and benefits in 2023, and to welcome new members. ◆

MY•IT 23

•••••

EVENT / CHARITY GOLF

GOLFING AND GIVING PIKOM members put on their trendy golf clothing, and braved overcast skies and a rainy day for a mid-week game of charity.

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ongratulations to PIKOM Charity Golf 2023 champion Meor Munawir Meor Yussuf, Chief Business Development Officer, Acer Sales and Services Sdn Bhd. He went on to beat 104 other players at PIKOM Charity Golf Championship held at the prestigious Kota Permai Golf and Country Resort on Sept 6, 2023.

PIKOM Charity Golf is a muchanticipated annual event aimed at improving the lives of the underprivileged. The almost 20-yearold event has raised close to RM1 million for local charities and nonprofit organisations. ◆

24 MY•IT

This year RM78,500 was collected and will be distributed to the following associations: 1. Persatuan Penjagaan KanakKanak Terencat Akal Johor Baharu 2. Pertubuhan Keluarga OrangOrang Bermasalah Pembelajaran 3. Persatuan Insan Istimewa Cheras 4. Persatuan Kebajikan Dan Sosial Selangor dan Kuala Lumpur 5. Persatuan Kebajikan dan Penjagaan Kanak-Kanak Istimewa, Kuala Lumpur The organisers would like to thank the following generous sponsors: • Silverlake Axis • Fusionex Group • CLL Systems Malaysia Sdn Bhd • Mimecast and Extreme Networks • Maxis • Sangfor • Privasia Sdn Bhd • Promeritus • iPay88 and other generous individuals who contributed to the cause

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VOI CE OF THE MA LAY

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SIA N TEC H IND UST

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VOL. 5 • NO. 1 • 2023 RM10

my.iT: Your Gateway to Malaysia’s Thriving ICT Landscape Welcome to my.iT, the official publication of PIKOM. Established in 1986, PIKOM has played an instrumental role in shaping and steering Malaysia’s ICT industry towards excellence. With over 1,000 member companies, representing an 80% of the country’s ICT trade, PIKOM stands as the unequivocal voice of the ICT industry in Malaysia.

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TARGET MARKET & Business And It Communities Distribution • More than 900 PIKOM members • Top Management of companies • Relevant Government Ministries & Agencies • Relevant Business Organisations • PIKOM Events • Sold in all leading bookstores Nationwide

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