Haute Grandeur, The Best in Hotels, Spas and Restaurants™ Nov 2018

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VOL U M E XX I V

An Informative Guide | NOVEMBER 2018

EVENT GALLERY 12 H O T E L S | S PA S | R E S TA U R AN TS


INDEX EDITOR’S NOTE

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MOST MAGNIFICENT IN HOSPITALITY CROWNED 8

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MIDDLE EAST United Arab Emirates

Five Palm Jumeirah 24 Saudi Arabia

Shine Spa at Sheraton Dammam Hotel & Convention Centre 26 United Arab Emirates

Coral Beach Resort 28 Oman

Birkat Al Mawz Restaurant 30 United Arab Emirates

Jannah Marina Bay Suites 32 United Arab Emirates

Timeless Spa at Dubai International Hotel 34 United Arab Emirates

Four Seasons Jumeirah Beach 36 Saudi Arabia

Evania Ladies’ Spa 38 United Arab Emirates

Catch Restaurant and Lounge Abu Dhabi 40 United Arab Emirates

Dunes Hotel Apartment - Oud Metha 42 United Arab Emirates

Morimoto Dubai 44 Jordan

Mӧvenpick Resort & Spa Tala Bay Aqaba 46 United Arab Emirates

Jannah Place Marina 48 United Arab Emirates

INTERVIEW: Bleu Blanc by David Myers 50 United Arab Emirates

Millennium Plaza Dubai 52

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United Arab Emirates

Amici Restaurant at Yas Hotel Abu Dhabi 54 United Arab Emirates

Danat Jebel Dhanna Resort 56 Saudi Arabia

Jeddah Hilton Fitness 58 Oman

Golden Tulip Nizwa Hotel 60 United Arab Emirates

Al Seef Resort & Spa 62 United Arab Emirates

ESPA at Yas Hotel Abu Dhabi 64 United Arab Emirates

Tamba Restaurant 66 United Arab Emirates

Li Jiang 68 United Arab Emirates

Tilal Liwa 70 United Arab Emirates

The Ritz-Carlton Spa, Dubai 72 Oman

Spa Alila at Alila Jabal Akhdar 74 United Arab Emirates

BASTA! by David Myers 76 Saudi Arabia

Waldorf Astoria Jeddah Spa 78 United Arab Emirates

Brasserie du Park 80 United Arab Emirates

The Retreat Palm Dubai by MGallery Sofitel 82 United Arab Emirates

NOÉPE 84 United Arab Emirates

The Thai Kitchen 86 Located at Park Hyatt Dubai 86 United Arab Emirates

Palazzo Versace 88

Overall Winner 24


Jordan

INTERVIEW: Zara Spa at Mӧvenpick Resort & Spa Tala Bay Aqaba 90 United Arab Emirates

Dukes Dubai 92 Qatar

INTERVIEW: CHI, The Spa at Shangri-La Hotel Doha 94 United Arab Emirates

Taj Dubai 96

AS I A Philippines

China Blue by Jereme Leung 101 Thailand

Paradee Spa 103 Azerbaijan

Spa at Fairmont Baku 105 Malaysia

So SPA at Sofitel Kuala Lumpur Damansara 107 Thailand

Aalto Restaurant 109 Philippines

Blue Restaurant at Atmosphere Resorts & Spa 111 China

Sense, A Rosewood Spa 113 China

Fu He Hui 115 Hong Kong

bliss spa at W Hong Kong 117 Hong Kong

Retreat by Bodywize 119 China

Country Kitchen 121 Thailand

INTERVIEW: Aava Spa at Aava Resort & Spa 122 Thailand

Penthouse Bar + Grill 125 India

INTERVIEW: Uday Samudra Leisure Beach Hotel & Spa 126 Taiwan

Palais de Chine Hotel 129 Thailand

L’Atelier de Joël Robuchon – Bangkok 131 Malaysia

V Botanical Spa 133

Singapore

JAAN 135 China

The House of Dynasties 137 Thailand

SALA Phuket Spa 139 Hong Kong

Quan Spa at Hong Kong Sky City Marriott 141 Thailand

Mala Spa at Keemala 143 China

RED BOWL 145 Thailand

The Spa at Four Seasons Tented Camp Golden Triangle 147 China

Bistrot B 149 Hong Kong

RŌNIN 151 Indonesia

INTERVIEW: The Hammam Spa at MesaStila 152 Thailand

Le Spa Zen 155 Indonesia

The Spa at The edge 159 Thailand

Cliff Spa at Royal Wing Suites & Spa 161 Hong Kong

The Ritz-Carlton Spa, Hong Kong 163 India

Ananda in the Himalayas 165 Bali

Ruby Spa 167 Singapore

Gunther’s Modern French Cuisine 171 Thailand

INTERVIEW: Zeavola Resort 172

E UROPE Spain

The Kempinski Spa at Kempinski Hotel Bahía 176 Italy

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Lefay SPA at Lefay Resort & SPA Lago di Garda 178 Switzerland

Clinique La Prairie Spa Wellness Center 180

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Slovakia

Mauritius

Portugal

Mauritius

France

Maldives

France

Maldives

France

Mauritius

Hungary

Mauritius

Russia

Mauritius

Turkey

Maldives

Italy

Maldives

Montenegro

NORTH A M E RICA

ZION SPA LUXURY at Grand Hotel Kempinski High Tatras 182 Spa Sensations at Aqua Village Health Resort & Spa 184

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Cheval Blanc Spa 186

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Spa Nolinski by La Colline 190 The b design spa at Hotel b design & spa 192 Harmony Spa Budapest 196 Lotte Hotel St. Petersburg 198 Leea Spa at Cappadocia Cave Resort & Spa 200 T Spa at Grand Hotel Tremezzo 202 Murano Restaurant 204

Teppanyaki at Sofitel Mauritius L ‘Imperial Resort & Spa 234 Sofitel Mauritius L ‘Imperial Resort & Spa 236 Hulhule Island Hotel, Maldives 238 Cocoon Maldives 240 SO Sofitel Mauritius 242 La Plage Restaurant at SO Sofitel Mauritius 244 SoSPA at Sofitel Mauritius L ‘Imperial Resort & Spa 246 Conrad Maldives Rangali Island 248 Fushifaru 250

Antigua

United Kingdom

Spa at The Grand 206

Blue Spa at Carlisle Bay Resort 254 Antigua

Montenegro

Gourmet Corner 208 Czech Republic

Ecsotica Spa 210

The Spa at the JW Marriott Cancun Resort 256

A F RI CA South Africa

Le coin Français 261

Germany

Club Olympus Spa & Fitness 212 Switzerland

INTERVIEW: 214 Thermal Spa at Grand Resort Bad Ragaz 214

Egypt

Fellini Italian Restaurant at Cleopatra Luxury Resort Sharm El Sheikh 263 Tanzania

Essque Zalu Zanzibar 265

Austria

Arany Spa 216

Egypt

Germany

Talise Spa Frankfurt 218

Cleo Spa & Wellness at Cleopatra Luxury Resort Makadi Bay 267

Switzerland

South Africa

Peak Health Spa at The Capra 222

Pondoro Game Lodge 269

I ND IA N O C EAN

South Africa

Maldives

Javvu Spa at Amilla Fushi Resort 226 Maldives

Heylhi Spa at Fushifaru Maldives 228 Maldives

The Iridium Spa, The St. Regis Maldives Vommuli Resort 230 Maldives

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The Over Water Spa, Conrad Maldives Rangali Island 232

Gatsby Spa at Sun City Resort 271


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EDITOR’S NOTE

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MOST MAGNIFICENT IN HOSPITALITY CROWNED

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4 years and have seen the brand expand from not only recognising outstanding achievements in the hotel industry but also we launched the Haute Grandeur Global Spa & Restaurant Awards to praise two industries that work hand-in-hand with the hotels we serve. Recently we hosted a truly momentuous event in Dubai, a region famous for its exceptional hospitality experiences, honouring the best of the best. This event is referred to as the highlight on the luxury hospitality industry calendar today by game changers in the industry. FOUNDER & PRESIDENT As the 2018 Awards season comes to an end, we reminisce some of our own company achievements since 2014. We are a brand that strive towards excellence in all that we do as we continuously encourage our members and winners to build on their successes. We have grown organically over the past

The Haute Grandeur Global Awards do more than reward excellence. We inspire a desire to excel, and lead by example. A reminder to always aspire to become greater and not to become complacent. No matter how many awards you have to your name. As top leadership expert Robin Sharma says: “Leadership is not a popularity

contest; it’s about leaving your ego at the door. The name of the game is to lead without a title.” And that is the reason we place great emphasis on staff. Because achieving greatness takes the commitment of every team member. It means each individual going the extra mile to create those extraordinary guest experiences that capture the heart and mind. That is one of the determining factors with Haute Grandeur Awards. What does it take to succeed? To become THE BEST? To WIN a Haute Grandeur Excellence Award? The answer is simple: It takes “HEART”. We hope that you will be able to experience the 2018 Winner properties at some point during your travels to understand why they are seen as “the best”. Have fun exploring!


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To b e co me an Event Par t ner o r Spo nso r co ntact us o n info @hauteg randeu r. co m

9 organic luxury from the sea


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REGISTER FOR THE 2019 AWARDS Hotel s | Spas | Re s t a u ra nt s Today’s discerning traveller seeks more than 5-star hospitality. They desire outstanding holistic experiences that indulge, rejuvenate and relax body and mind in ultimate luxury. Superb facilities and service amplifies an establishment’s offering, enhances the appeal of a property, and entices more guests. In celebration of the best Hotels, Spas & Restaurants in the world, Haute Grandeur introduces a new benchmark in service excellence. Properties are recognised and awarded on merit, and winners selected by means of feedback from guests, rather than a judging panel. The Haute Grandeur Global Excellence Awards applaud the finest Hotels,Spas & Restaurants worldwide, and are recognised as the highest accolade that can be achieved based on customer feedback. These Awards add value by raising the standard of excellence and encouraging healthy competition within these industries. Winning a Haute Grandeur Global Excellence Award not only elevates the status of an establishment, it guarantees guests a remarkable experience.

w w w. h au teg ra n d e u r.co m


GLOBAL GUIDE B E ST I N HOTELS , S PA S A ND RE STAURANTS The Haute Grandeur Global Guide ™ features only the best, inspiring the discerning traveller with a premium selection of hand-picked, Awardwinning hotels, spas and restaurants from around the world. Luxury is changing. It is not just about good food or service. It’s increasingly about discretion and simplicity. It’s a bold approach to exclusive hospitality. The Award winning properties in this guide raise the bar in the industry and have proved to be well deserved hotels to visit as rated by their guests. We have designed this limited edition luxury Guide to highlight the world’s Award winning hotels, spas & restaurants dedicated to deliver personalized services that break the traditional mould of luxury. We trust that by reading this edition you will every time find yourself inspired to explore a new destination. The Haute Grandeur Global Guide ™ can be used as in-room reading material, for libraries and ideal for lobbies.

COPIES OF THE HAUTE GRANDEUR GUIDE ™ FEATURING 2018 AWARD WINNG PROPERTIES CAN BE ORDERED.

Please enquire info@hautegrandeur.com

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PA L A ZZO VE RSAC E D U BAI U NITE D ARAB E M I RAT E S


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Values discerning the ‘conventional’ from the ‘exceptional’.

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O F F I C I A L H A U T E G R A N D E U R T R O P H Y TM Fa c t s a b o u t H a u t e G r a n d e u r E x c e l l e n c e A w a r d S t a t u e

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• Gain global recognition • Showcase your great achievement to hotel guests by displaying the Award in your hotel lobby • The Award confirms that your hotel offer the highest possible standard and customer experience • Guarantee awareness and build staff morale.


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MIDDLE EAST


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G L O B A L

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2018 OV E R A L L W I N N E R

United Arab Emirates

Five Palm Jumeirah |W| www.fivehotelsandresorts.com |E| fpjd.reservations@fivehotelsandresorts.com


Hotel

FIVE Palm Jumeirah is set on the renowned Palm Jumeirah island against a breath-taking backdrop of the sea, beach and Dubai skyline. This dare- to-be-different hotel captures the glamour and vibe of this remarkable city. A playful, surprising and elegant sense of style is evident throughout the 468 guest rooms and suites. Everything ranging from the furniture and lighting to the amenities and service has been crafted and curated to exude style and substance. Timeless interiors feature a calming colour palette of teal, bronze, light and dark wood with marble finishes. A recurring honeycomb hexagonal pattern runs throughout the hotel and is complemented by a carefully chosen mixture of contemporary furniture. FIVE Palm Jumeirah has eight unique dining venues offering a variety of cuisines from around the world. Ultimate relaxation awaits guests at the contemporary treatments, facials and wellness treatments for men and women. The hotel has five pools, a private beach, a fitness centre, a patisserie, a dedicated kids’ club and water sports facilities.

What we liked about this hotel • Great view • The “secret room” is a must visit • Ideal for those wanting to experience Dubai’s nightlife • The attention to detail inside the hotel is outstanding • The buffet at “Boulevard on ONE” is excellent value for money

Site visit by Marinique de Wet, President & Founder

MIDDLE EAST

spa that offers a selection of exquisite massage

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Saudi Arabia

Shine Spa at Sheraton Dammam Hotel & Convention Centre |W| www.sheratondammam.com/shine-spa |E| dammam@sheraton.com

The 1 500 square meters of well-being at Shine Spa has been designed to take full advantage of the great elements of nature, the green, wood, stones and water. The mood that Shine Spa creates for their guests includes a quiet, peaceful, spacious and expansive setting with no extravagant or over-designed elements. Instead of the luxury of expensive material and opulence, the spa facilitates a greater richness of space, light and unique offerings. There are separate spas for male and female guests offering skin, hair and body treatments and a gym with Life Fitness equipment. Other facilities at Shine Spa include aerobics, a swimming pool, indoor ladies swimming pool, two tennis courts and a temperature controlled indoor Jacuzzi.

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WINNER


MIDDLE EAST

Spa

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United Arab Emirates

Coral Beach Resort |W| www.hmhhotelgroup.com |E| reservations.coralsharjah@hmhhotelgroup.com


Hotel Step into comfort and relaxation at Coral Beach Resort Sharjah, a family-friendly beach resort that combines the tranquility of the sea with the cosmopolitan living of the city. Just 15 minutes from Sharjah International Airport and 45 minutes from Dubai International Airport, the resort is the perfect choice for corporate visitors and leisure guests alike. Ajman Port Trust Authority and Hamriyah Free Zone Authority are easily accessible from the resort. Guests are invited to discover the traditional and historic gems of Ajman and Sharjah while enjoying an unforgettable break at the alcohol-free hotel. The exquisitely designed and stylish hotel is the perfect place for a family break or business trip, boasting a full

MIDDLE EAST

range of services and facilities.

WINNER

What we liked about this hotel • Family friendly resort • Helpful & friendly staff • Multilingual staff compliment • 5 outstanding onsite restaurants

Site Visit by Cornel Truter, Global Travel Advisor

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Oman

Birkat Al Mawz Restaurant |W| www.goldentulipnizwa.com |E| rsvn@goldentulipnizwa.com

Birkat Al Mawz Restaurant at Golden Tulip Nizwa Hotel is the restaurant that is located at the lobby level and is a modern yet elegant restaurant serving breakfast, lunch and dinner. The restaurant beckons the diners with a choice of sumptuous buffet spreads and International Al a Carte’ Menu. Exquisitely presented, each buffet meal will surely be a magical and unforgettable treat for your palate. Centre stage is taken by chefs’ live cooking station during the breakfast hours and during the theme dinners. With a wide array of international and local dishes, each buffet meal will surely be a magical and unforgettable treat for each guest. The A la carte’ menu is painstakingly crafted by the Chef to offer the best International and Mediterranean dishes as well as delicacies from Asia and the Local cuisine which can be enjoyed at any time, with a complete, healthy selection of foods that meet the most demanding tastes. A wide selection of fresh produce together with the chef’s recipes make Birkat Al Mawz Restaurant at Golden Tulip Nizwa Hotel a lively dinning venue from where no one leaves

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hungry nor disappointed.


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United Arab Emirates

Jannah Marina Bay Suites

|W| www.jannah.ae

|E| book@jannah.ae


Hotel

Situated in Dubai, 1km from The Walk at JBR and 20km from Al Maktoum International Airport, the Jannah Marina Bay Suites boasts air-conditioned rooms with free WiFi throughout the property. The hotel has an outdoor pool with views of the ocean, a restaurant and free private parking on site. Furnished in contemporary décor with soothing colors, Jannah Marina Bay Suites embodies the best of luxury living in the Dubai Marina area. Selected units offer a seating area where guests can relax in bathrobes and slippers and all units have a flat-screen TV and free amenities. With the Jumeirah Lakes Towers metro station and Dubai Marina Mall close by, Jannah Marina Bay Suites offers a panoramic view of the marina with spacious terraces.

a hairdresser and shops.

MIDDLE EAST

The property also offers car hire, a 24-hour front desk,

WINNER

What we liked about this hotel • Located in the heart of Dubai • Ideal for couples • Value for money • Marina View • Comfy beds

Site visit by Marinique de Wet, President & Founder

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United Arab Emirates

Timeless Spa at Dubai International Hotel |W| www.timelessspa.co m |E| timelessspa@dih-dca.com

Timeless Spa at Dubai International Hotel is the answer to your own private haven of pampering within close proximity to the airport. The spa will soothe your travel-weary body and mind using the renowned combination of therapists and world-class signature products including Babor, Sothys and Davines. With seven treatment centres and 71 treatment rooms across all four concourses, the spa offers you facial therapy, body massages, beauty and skincare therapy as well as spa therapy packages. The spa’s signature treatments draw on the wisdom of Middle Eastern and South East Asian aromatherapy traditions. The spa offers beauty and relaxation treatments, private massage rooms for couples, a sauna and steam room including a relaxation pool, jacuzzi and a fully equipped fitness centre. Timeless Spa at Dubai International Hotel is set against tranquil and inspiring natural environments and is committed to offering you the finest in holistic treatments within a luxurious setting, which echoes the locality and embodies

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the culture of the region, together with the spa’s signature products.

WINNER


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Spa

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United Arab Emirates

Four Seasons Jumeirah Beach |W| www.fourseasons.com/dubaijb |E| reservations.dubaijb@fourseasons.com


Hotel

Set on a pristine, natural beach, Four Seasons Resort Dubai at Jumeirah Beach blends Arabic design with cool, contemporary style - creating an atmosphere of light, sophisticated luxury. The 237 spacious accommodations - including 49 suites - offer views of the Arabian Gulf on one side and the downtown skyline with Burj Khalifa on the other. The Resort also houses ten refined restaurants including the likes of Sea Fu, Coya, Nusret and Jean Georges. Inspired by the fusion of desert and sea, The Spa at Four Seasons features ten spacious treatment rooms, deluxe aqua thermal experiences, an indoor swimming pool and a 24-hour fitness centre. Enjoy it all, while your children have fun with complimentary ‘Kids For All Seasons’ activities. For lazy lounging in the sun, the resort offers two outdoor pools – with cabanas surrounding the Active Pool and the wide stretch of pristine beach, offering a range of water sports and attentive Four Seasons service.

MIDDLE EAST

deluxe day villas at the Quiet Pool – just steps from

WINNER

What we liked about this hotel • Amazing breakfast buffet • Friendly staff & visible management • Excellent for business or leisure travellers • Very efficient check-in and check-out service • Great high-tea

Site visit by Marinique de Wet, President & Founder

Inspection conducted by Mrs Bonita van Loggerenberg - Global PR Manager

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Saudi Arabia

Evania Ladies’ Spa |W| www.hyatt.com |E| jedph-evania@hyatt.com

Explore the luxurious amenities of Evania Ladies’ Spa at Park Hyatt JeddahMarina, which includes a plush relaxation room with a private terrace, three hydrotherapy suites and seven treatment rooms. Other blissful facets and features of this spa include a beauty salon at Nile Studio, specialized therapeutic rooms, an indoor pool, a steam room and a sauna. The studio offers numerous classes to fit various workout habits, spacious tennis and squash courts and a large aquamedic pool. Evania Ladies’ Spa at Park Hyatt Jeddah-Marina is the only spa in the kingdom that features an outdoor pool exclusively for ladies. Surrounded by natural daylight, the fitness centre offers spectacular views of the outdoor pool and spa gardens. During visits, guests will also have access to the spa’s in-house medical and nutritional professionals.

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WINNER


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Spa

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United Arab Emirates

Catch Restaurant and Lounge Abu Dhabi |W| www.catch.ae |E| info@catch.ae

Specializing in seafood from local as well as international waters, Catch Restaurant and Lounge Abu Dhabi is the perfect place to relax and enjoy delicious meals and fabulous views. With its interior design inspired by Mother of Pearl, the restaurant embodies the strong maritime and pearl diving tradition of the region in modern and rich dĂŠcor with an open kitchen that allows guests to watch as ingredients are transformed into delectable dishes. Catch Restaurant and Lounge Abu Dhabi only uses the freshest seasonal ingredients with Asian and Middle Eastern influences and a touch of innovative gourmet flair. For those preferring meat instead of seafood, the restaurant has delicious dishes on offer as well as an extensive selection of signature cocktails, mocktails and wine.

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United Arab Emirates

Dunes Hotel Apartment - Oud Metha |W| www.dunesdubai.com |E| reservations@dunesdubai.com


Hotel

Dunes Oud Metha is conveniently located close to the historic Dubai creek with easy access to the city’s centre, major shopping districts, entertainment hotspots, tourist attractions and the Health Care City. Its close proximity to the airport (seven kilometers) and business districts such as Dubai World Trade Centre and Dubai International Financial Centre, makes it an ideal location for the business traveller. The hotel offers extra-spacious 1-bedroom, 2-bedroom and 3-bedroom connected apartments. These wellequipped and fully-furnished apartments are available on a daily, weekly, monthly or yearly basis. A dedicated non-smoking floor is also available. Dunes Oud Metha offers guests the best in modern amenities with superior service standards. Thus, if Dunes.

MIDDLE EAST

luxury is what you’re looking for, come indulge at

WINNER

What we liked about this hotel •

Ideal for families

Spacious

Friendly staff

Efficient service

Site visit by Bonita van Loggerenberg, PR Manager

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United Arab Emirates

Morimoto Dubai |W| www.morimotorestaurant.com |E| morimotodubai@renhotels.com

Pulling from both ancient Japanese tradition and contemporary culinary techniques, world-renowned Chef, Morimoto, unlocks hidden layers of flavour at Morimoto Dubai with an inventive, unexpected spin on Japanese cuisine. The restaurant, located on the 23rd and 24th floor, boasts floor-to-ceiling windows, showcasing the Dubai skyline. The 23rd floor features two spacious terraces with dedicated bars and lounge seating. A 10-seat sushi bar acts as a stage for chefs to prepare a wide selection of seasonal and ever-changing seafood from markets around the world, including Tokyo’s famed Tsukiji and Fukuoka markets. On the 24th floor, diners can experience live teppanyaki by Chef Morimoto’s most highly regarded teppan chef hailing from his Michelin-starred restaurant in Japan. The 24th floor also features three private access terraces, while a lounge bar invites you to enjoy a Japanese Zodiac-inspired cocktail menu curated by Shingo Gokan. Guests wanting privacy, can reserve one of the individually-designed

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private dining rooms, accommodating up to 22 guests, with direct access to the terrace lounge.


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Jordan

Mӧvenpick Resort & Spa Tala Bay Aqaba |W| www.movenpick.com/aqaba-tala-bay |E| resort.talabay.reservations@movenpick.com

The Mövenpick Resort & Spa Tala Bay Aqaba is a strikingly contemporary resort on the shores of the southern Red Sea. Its unique style offers a bold interpretation of the resort’s stunning location. The resort offers more than 3 000 square metres of pool space and the hotel’s contemporary design features local motifs and vibrant artworks that are complimented by a soft warming colour palette. The resort has 306 rooms offering a variety of options from suites and family rooms to 34 square metre superior rooms and the stunning 112 square metre Tala Bay Suite. Every element is designed to enhance the resort feel and underline the sense of an oasis of calm. This ambience, in addition to a 150-metre private beach, the Zara Spa’s relaxing treatments, the resort’s soothing interior tones and the al fresco delights of the restaurants, water sports and spectacular Red Sea and mountain views, ensures that Mövenpick Resort & Spa Tala Bay Aqaba is consistently popular with holidaymakers and families in particular.

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United Arab Emirates

Jannah Place Marina

|W| www.jannah.ae

|E| book@jannah.ae


Hotel

Bringing Bedouin-inspired hospitality to the majestic Dubai Marina area, each unit of this luxury hotel apartment is complete with high-speed Wi-Fi, statethe-art kitchen facilities, organic bath amenities and lavish Jannah Spa beds featuring 450-count linens. Recreational activities can be found on the rooftop of the hotel, which include a cutting-edge gym, temperature-controlled swimming pool and Jacuzzi, along with a sauna and steam room for exercise before work, leisure-filled afternoons or after-work relaxation. A hotel that excels in providing tailor-made guest services, Jannah Place Dubai Marina offers bespoke Karim services that answer to guests’ every need. May it be wake-up calls, packing and unpacking of luggage, dining or city-tour recommendations and chauffeur services, these luxury hotel apartments have it all

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covered.

WINNER

What we liked about this hotel • The rooms facing the Dubai Marina offers a terrace with beautiful views of the Marina • The apartments are spacious • The location of the hotel allows for easy access to the Dubai Marina and various restaurants

Site visit by Bonita van Loggerenberg, PR Manager

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United Arab Emirates

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INTERVIEW: Bleu Blanc by David Myers

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|W| www.bleublanc-dubai.com |E| lets.eat@bleublanc-dubai.com

David Myers Chef & Restauranteur

“It’s all about the people. ”

What is your secret to staying competitive in the culinary

lavender wall, and freshly baked tarts and bread from our

industry?

vintage oven. Next, our open kitchen sets the tone for your evening as you watch our chefs at work, while the fire from

Personally, I love to travel; it has always been at the centre of

the Grill Counter lends itself to the overall ambience. This in

my culinary journey. It opens up my mind and allows me to be

combination with our food, cocktails and wine makes for a

curious and experience new things, which acts as a form of

really great experience.

idea development. Travel provides a source of inspiration for many of my culinary creations.

And speaking of our cocktails, when designing the bar program I reached out to an old friend, Sam Ross, creator of classic

Additionally, being able to learn from both the highs and lows

cocktails such as the Penicillin, to have him curate the cocktail

in the industry is very important. Chefs are thrown many curve

menu and train our bar team. He’s done a fantastic job creating

balls throughout our career, which can be used as a means to

some really unique drinks for us.

learn and improve. How do you as a celebrity Chef keep the standard of your What makes your restaurant unique?

outlets the same worldwide and keep your employees motivated to ensure award winning service is always

We have a range of exciting offerings at the restaurants. We

delivered?

love engaging with and providing new experiences for our guests. One example is the Chefs Table at The Grill Counter,

It’s all about the people. We try to hire passionate and

which includes a three-course menu designed and prepared

motivated people to start people that are entrepreneurs and

by Chef Alex and I in front of guests. It is a very personable

excited about running their own business. Then we make sure

experience designed for that special occasion.

we incentivize them with opportunities globally in the other restaurants and provide a clear path. Something that is very

Secondly, visiting Bleu Blanc is a sensory experience from

clear and tangible. But it all starts with the character of the

beginning to end. The moment you enter through the big blue

person. And it’s our job to find the right person.

doors you are welcomed by the scents of a floor to ceiling


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Which dish on the menu is your personal favourite and why? My personal favourite, which is also a huge hit with our guests, is the King Crab legs. This dish is a showstopper – from the

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way it’s cooked on the grill, the simplicity of the dish, to its flavourful taste. We serve it with a simple beurre noisette and capers to allow the base ingredient to shine. What is the strangest/funniest request you have received from a guest at the restaurant? We had a very regular customer came for dinner one time and requested a hamburger from in and out. One of the best ones. They were joking that we made sure to send somebody out to pick one up for them anyway and served it on a plate for them. Needless to say, they loved it. It was a fun time. They then sent and had burgers delivered for the entire kitchen team. What is your favourite social media platform to use to give exposure to the restaurant? I find Instagram is the ideal tool to showcase the authenticity of the food prepared, especially when we use the grill to cook; it creates unique ‘insta-worthy’ images. In regards to the design and ambience of the restaurant, we created a truly stunning space with so many intricate design details that are worth capturing.

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United Arab Emirates

Millennium Plaza Dubai |W| www.millenniumhotels.com |E| reservations.mphd@millenniumhotels.com


Hotel

Millennium Plaza Hotel Dubai seamlessly blends Asian hospitality with Western comfort and the property offers an experience that is “More than Meets the Eye”. The hotel’s 65 story tower on the prestigious Sh. Zayed Road offers 402 elegant and stylish rooms with spectacular views. With a Premier Club Lounge, Business Center, Meeting and Conference facilities, a Health Club, a Spa and complimentary WIFI, the Millennium Plaza Hotel Dubai is the perfect choice for smart business and luxury travelers. Millennium Plaza Dubai is part of Millennium Hotels & Resorts founded in 1989 by its visionary chairman Kwek Leng Beng, who leads Singapore’s Hong Leon Group. The global traveller’s ideal choice, Millennium Collection hotels offer

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world class facilities and a warm personalized service.

What we liked about this hotel • Exceptional View form the Suite Apartment • Direct access to the Metro Station • Infinity pool on the 12th Floor with a large Jacuzzi

Site visit by Retha van Wyk, Member Support Manager

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United Arab Emirates

Amici Restaurant at Yas Hotel Abu Dhabi |W| www.yashotelabudhabi.com

Amici Restaurant is a friendly, modern Italian restaurant based in Abu Dhabi. The restaurant is located at Yas Hotel Abu Dhabi, a beautiful destination that gracefully represents genuine Italian gastronomy. Amici Restaurant at Yas Hotel Abu Dhabi offers a casual ambience to dine with family and friends over unpretentious Italian classics. Indulge in delicacies that reflect sumptuous homemade cuisine and house-made Italian pasta. Each signature offering is prepared with ingredients sourced from artisanal merchants hailing from different parts of Italy and all dishes are created using the freshest daily ingredients. The restaurant’s menu is complimented by a delectable beverage menu to complete a fantastic dining experience. Guests can dine indoors or enjoy the tranquil surroundings on the terrace.

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United Arab Emirates

Danat Jebel Dhanna Resort |W| www.danathotels.com |E| reservations.jebeldhanna@danathotels.com


Hotel

Danat Jebel Dhanna Resort is a luxurious five-star resort located in Al Gharbia on the west coast of the Emirate of Abu Dhabi, between the desert landscape and the shimmering waters of the Arabian Gulf. Overlooking 800 metres of a pristine private beach, the resort is an oasis of comfort and tranquility. This luxuriously appointed and alluring beach resort blends Arabian hospitality and stunning surroundings. Danat Jebel Dhanna Resort is an ideal destination for weekend getaways, a romantic break or a family holiday. The resort’s luxuriously designed guest rooms, private Waterfront Villas and chalets, offer outstanding cuisine and a full range of sports and conference facilities, all of which will ensure that both leisure and business travellers

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have a memorable stay.

WINNER

What we liked about this hotel • Ideal for relaxation • Family friendly resort • Affordable luxury • Exquisite cuisine experience

Site Visit by Cornel Truter, Global Travel Advisor

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Saudi Arabia

Jeddah Hilton Fitness |W| www.jeddah.hilton.com |E| reservations.jeddah@hilton.com

Jeddah Hilton Fitness is a great place to escape the heat and bustle of the city with a trip to the tranquil, serene spa facilities at Jeddah Hilton. Set within the hotel’s impressive property, the spa and fitness centre offer respite and relaxation that are only a stone’s throw away from your hotel room. After a session at the extensive fitness centre, make use of the spa facilities by unwinding and soothing sore muscles with a massage or soak in the whirlpool. Nourish your mind, body and senses at the spa, which offers a wide range of body treatments, including cosmetic and Dead Sea treatments. Dissolve into a state of bliss in the wet/dry sauna or experience bodily balance and harmony, improved circulation and reduced stress levels by opting for a reflexology massage. Allow one of the certified masseurs to work out knots with an intense sports massage or choose a classic Swedish massage to feel pampered and relaxed.

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WINNER


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Spa

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Oman

Golden Tulip Nizwa Hotel |W| www.goldentulipnizwa.com |E| rsvn@goldentulipnizwa.com

Golden Tulip Nizwa Hotel is a four-star deluxe property built in the charming traditional Omani style architecture. The hotel is furnished with care and beautiful taste, offering all the comforts and amenities for business and leisure travellers alike. The hotel features 120 rooms that are surrounded by rugged Hajjar Mountain ranges and is strategically located for adventure tours through Oman’s exciting nature. Just a short drive from the hotel is the Nizwa fort, Nizwa Souk, as well as multiple tourist interests in the Nizwa region of Oman. The dramatic sceneries around the hotel are soften only by the renowned local hospitality. The hotel also serves guests Oman’s famous dates and kahwa (coffee) upon their arrival at the hotel.

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United Arab Emirates

Al Seef Resort & Spa

|W| www.andalus.ae

|E| book@andalus.ae


Hotel

Nestled in the hustle and bustle of modern city living, stands a beacon of ancient times, a fortress of times gone by, a place where you can relive the majestic, experience infinite opulence and delight in marvelous architecture. Al Seef Resort & Spa by Andalus is an innovative and refreshing concept designed to change perceptions of the extended stay. This family-friendly serviced residence features a sophisticated Mediterranean atmosphere, refined first class service and an excellent location, where each suite becomes a fantasy destination catering to both families and the individual traveler. The suites, situated in low-rise villas, define a new lifestyle of choices with renowned dining, entertainment and fashion brands located in Mamsha Al Seef and the Al Seef Village Mall. Surrounded by some of the most valued landmarks of located on Abu Dhabi’s Eastern Ring road and is only twenty minutes from Abu Dhabi’s International Airport. This five-star resort is an urban sanctuary situated in close proximity to the city’s most dynamic and cultural experiences.

What we liked about this hotel • Great location • Family friendly • The resort has a beautiful large jacuzzi for relaxing • The resort has easy access to many restaurants as well as a small centre

Site visit by Bonita van Loggerenberg, PR Manager

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the city, Al Seef Resort & Spa by Andalus is conveniently

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United Arab Emirates

ESPA at Yas Hotel Abu Dhabi |W| www.yashotelabudhabi.com |E| espa.spa@marriott.com

Founded in 1993 by CEO Susan Harmsworth, ESPA has become an unparalleled success in the most prestigious hotels across 50 countries worldwide. Awardwinning training, luxuriously natural products and advanced holistic treatments provide the outstanding results that are associated with ESPA at Yas Hotel Abu Dhabi. Enter a sanctuary of rejuvenation where classic healing traditions blend with modern techniques to provide an inspirational experience. ESPA at Yas Hotel Abu Dhabi transcends the expected, with nine treatment rooms, separate private areas for male and female guests and a relaxation lounge overlooking the Yas Marina race track. Through a detailed offering of spa treatments, each guest will find a tranquil retreat for pampering and relaxation, emerging with a renewed energy and spirit.

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WINNER


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Spa

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United Arab Emirates

Tamba Restaurant |W| www.tambarestaurant.com |E| reservations@tambarestaurant.com

Tamba Restaurant serves the finest Indian inspired cuisine with influences from all over the world. The menu has been designed to encourage social dining and allows guests to explore a diverse range of dishes. The sleek loft-style interior is embellished with decorative screens that sets the scene for mystery and intrigue from lunch until the early hours. Floor to ceiling windows beautifully frame the Abu Dhabi skyline and offer stunning views of the city. Upon entry, the eye is drawn to the bar at the front of the restaurant and then the elevated show kitchen with an integrated Chef’s table and exposed Tandoor ovens. Guests are invited to step outside onto the rooftop terrace to discover the perfect place to enjoy an afternoon sundowner. Tamba Restaurant’s menu ensures that the food is the star of the show, tantalizing even the most jaded of taste buds and firing up the imagination for a meal to remember. The restaurant blends non-traditional dishes with traditional spices to create a one-of-a-kind culinary experience.

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United Arab Emirates

Li Jiang |W| www.ritzcarlton.com |E| abudhabi.restaurants@ritzcarlton.com

Li Jiang takes its name from the Chinese character for “beautiful” that translates to “Li” and “Jiang”, which is a river. Resembling a traditional Asian market, the open kitchen is the hub of a busy and energetic environment filled with vibrant fabrics, colourful spice walls, modern furniture and glass wine walls. Li Jiang provides a menu which combines traditional and contemporary Chinese cuisine with South East Asian classics. The restaurant offers a range of dim sum in several styles, a selection of soup and wok-fried meats, seafood, rice and handmade noodles prepared at your table by a speciality chef. Li Jiang hosts various theme nights: Dim Sum Night on a Monday, Chef’s special Crab menu on a Tuesday, Lobster night on a Wednesday, Street food night on a Thursday, Family night on a Friday, Saturday brunch and Spring Roll festival on a Sunday.

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United Arab Emirates

Tilal Liwa |W| www.tilalliwa.danathotels.com |E| reservations.tilal@danathotels.com


XXX A distinctive destination, Tilal Liwa Hotel brings the best of Arabic traditions and culture to life. The hotel is located on the edge of Rub Al Khali (the largest uninterrupted sand desert in the world) in the sands of Liwa amid rolling sand dunes and an unspoiled desert landscape. Built in traditional style, it is an elegant retreat for those seeking a unique desert experience and the true spirit of Arabia. The hotel is perfect for meetings and conferences as it houses number of stylish function facilities that combines the traditional Arabian interior design with up-to-date technological equipment. Tilal Liwa Hotel also offers all-inclusive best services, facilities and desert activities ideal for couples, families and travellers.

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In Tilal, we make sure that our guests feel like home.

WINNER

What we liked about this hotel • Exceptional service level • Outstanding buffet • Great entertainment for the whole family

Site visit by Retha van Wyk, Member Support Manager

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United Arab Emirates

The Ritz-Carlton Spa, Dubai |W| www.ritzcarlton.com/dubai |E| reservation.dubai@ritzcarlton.com

Amid Dubai’s thriving Marina District, The Ritz-Carlton Spa heals, relaxes, cleanses and energizes with a careful blend of Eastern traditions and European techniques. Offering the luxury of pampering and the ability to hold time at a standstill, the hotel spa features 12 treatments rooms (three private rooms each have their own terrace), ladies’ and gentlemen’s relaxation lounges, a traditional hammam, an outdoor lap pool, hot and cold plunge pools and a state-of-the-art fitness center. The Ritz-Carlton Spa, Dubai has infused the traditional raw elements and essences of the Southern Arabian Peninsula into their treatments, offering longlasting relaxation and rejuvenation. One of the The Ritz-Carlton Spa, Dubai’s signature treatments is Arabia Felix that uses seven natural ingredients from seven seas to refresh your senses and revitalize the body with elements rich in minerals.

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Spa

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Oman

Spa Alila at Alila Jabal Akhdar |W| www.alilahotels.com/jabalakhdar |E| jabalakhdar@alilahotels.com

Spa Alila at Alila Jabal Akhdar is committed to providing unique treatments by combining ancient Asian healing techniques with age-old beauty recipes that feature the curative benefits of fresh, natural, quality ingredients. Trained in anatomical physiology, massage, meditation and service, the local therapists combine the latest organic nutrition and health knowledge with an essential element - warm, genuine care that flows from the heart. Guests can experience the soothing symphony of Balinese, Lomilomi and Swedish massage techniques applied with varying degrees of intensity, together with long flowing strokes as well as Thai stretching. This treatment uses traditional Omani frankincense oil, treasured through the ages for its many beneficial qualities to relieve, repair and revive tense, tired and sore muscles.

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Spa

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United Arab Emirates

BASTA! by David Myers |W| www.basta-dubai.com |E| lets.eat@basta-dubai.com

Expertly fusing the food and feel of a Roman trattoria, Florentine steakhouse and Neapolitan pizzeria into one buzzing restaurant, BASTA! by David Myers serves up full-flavoured Italian cuisine in a stylish atmosphere. From the moment you step inside, you’re welcomed with the sights and scents of an open-plan kitchen, giving you a front row ticket to the theatre that is Italian cooking. Sleek, modern-industrial combinations of brick, wood and marble accents and a larger-than-life hand-painted artwork of iconic actress Sophia Loren punctuates the indoor space, serving as the perfect inspiration to grab a seat, while the restaurant’s outdoor terrace offers spectacular sunset views of the sparkling Dubai Water Canal. Highlights at the bar include a variety of cocktails created by Sam Ross, the man behind the modern classic, Penicillin, as well as a selection of wines from across Italy’s most popular regions. The menu at BASTA! by David Myers echoes

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celebrity chef David Myers’ modern style that is inspired by his numerous travels around the globe, transporting your senses to Italy’s sun-drenched shores, vino in hand.


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Saudi Arabia

Waldorf Astoria Jeddah Spa |W| www.waldorfastoria.com/jeddahqasralsharq |E| Qasr_al_Sharq@waldorfastoria.com

Waldorf Astoria Jeddah Spa offers complete privacy and seclusion, allowing guests to relax and indulge during their visit to Jeddah. The onsite facilities include an indoor swimming pool equipped with a relaxing AquaMed Hydrotherapy bed. Guests may also unwind in the sauna, the whirlpool and steam rooms. The spa provides the finest relaxing treatments, all designed especially for ladies. Indulge in rejuvenating facials, scrubs and body wraps, or make your visit to Waldorf Astoria Jeddah - Qasr Al Sharq extra special with one of six relaxing massages. Each treatment is designed to produce great results and will leave you feeling refreshed and invigorated. Immerse yourself in the greatest philosophy of beauty and well-being through the power of active plant ingredients. This philosophy, combined with the extended techniques of the spa’s well-trained and knowledgeable therapists, will help ensure that you can completely relax and revive in luxury.

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Spa

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United Arab Emirates

Brasserie du Park |W| brasserie-du-park.thepromenadedxb.com |E| thepromenadedubai@hyatt.com

Catering to the refined palettes of the well-travelled, Brasserie du Park prides itself on providing wholesome dishes, representing simple yet genuine flavors. Experience contemporary dining that combines French elegance with comfort, offering Normandy inspired brasserie cuisine in a relaxed atmosphere. Conceptually modeled after the quaint town of Deauville, Brasserie du Park’s alfresco seating is reminiscent of the waterfront nature of the seaside town, offering ample opportunities for guests to savour views of the magnificent creek alongside a meal for a truly memorable dining experience.

FAMOUS FOR: With seasonal flavours from the classic brasseries around the world, each dish is designed to engage the senses through an interactive journey starting from the minute you walk in the door to the last spoon full of delectable dessert.

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United Arab Emirates

The Retreat Palm Dubai by MGallery Sofitel |W| www.sofitel.com |E| ha9q6-rm@accor.com


Hotel The Retreat Palm Dubai MGallery is the newest addition to AccorHotels’ distinctive MGallery collection of contemporary boutique hotels worldwide. The property welcomes guests from across the globe to the region’s first 360-degree holistic wellbeing resort, located on the iconic Palm Jumeirah. Tucked away on the exclusive coastline of Palm Jumeirah’s East Crescent, the beachfront destination houses 255 picturesque rooms and suites, all designed with natural elements, earth tones and a harmonising Feng Shui philosophy throughout. At the heart of the resort is the Rayya Wellness Centre, inspired by a 360-degree holistic wellness concept, offering organic based products and an uplifting relaxation and rejuvenation experience. Six tailor-made Retreats have been expertly designed to improve mind, body and spirit. Packages range from three to fourteen nights including programmes. The property healthy gastronomy, serving an array of nutritious food and beverage varieties made from local, organicallysourced products.

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features four exceptional dining concepts promoting

WINNER

What we liked about this hotel • Concierge surprise each guest with a heartly welcome • Stunning views • Healthy breakfast options • Outstanding spa facilities

Site Visit by Able Wanamakok, Global Travel Advisor

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|E| thepromenadedubai@hyatt.com

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Located in the heart of the elegant and quaint marina, NOÉPE offers a breathtaking panoramic vista of the creek. Inspired by the classic coastal splendor of Cape Cod, this charming space is designed to be light and breezy creating a relaxed yet refined environment. Gather, unwind and create unforgettable memories over easy food to share and sun downers inspired by the bounty of New England. Escape from the fast-paced bustle of the city and let your mind wander free at NOÉPE, a still place among the currents. About the location: Located within Park Hyatt Dubai, on the picturesque banks of the winding creek, The Promenade is privy to sweeping views of the elegant marina, ensuring visitors are swept away from the bustling city lifestyle, to a serene sanctuary. Sophisticated fun is to be had at one of the five unique dining concepts each possessing its own distinctive character. Relaxed, elegant, inspiring, culinaryminded, grown-up - The Promenade is the city’s ultimate Creekside destination. Wine’ O Clock Grab your girlfriends and head out for the perfect mid week break with Wine O’ Clock every Tuesday at NOÉPE. Ladies enjoy free flowing wine from 8:00pm to 12:00am as DJ Fatima takes to the decks to set the vibe for the night.


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United Arab Emirates

The Thai Kitchen Located at Park Hyatt Dubai |W| the-thai-kitchen.thepromenadedxb.com |E| thepromenadedubai@hyatt.com

The Thai Kitchen is renowned for its authentic Thai cuisine prepared by native chefs. The award-winning restaurant features three live kitchens - one each for wok, grill and noodles as well as an additional kitchen devoted to the preparation of traditional Thai desserts, recreating the excitement of bustling Bangkok. Discover the true taste of Thailand with traditional flavours created using the freshest of ingredients, imported directly from Thailand or sourced from our private herb garden at Park Hyatt Dubai. Enjoy the sights and aromas of classic Thai cuisine preparation and experience signature dishes including the spicy pomelo salad, roasted red duck curry and not to forget the delicious homemade coconut ice cream for dessert.

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United Arab Emirates

Palazzo Versace |W| www.palazzoversace.ae |E| reservations@palazzoversace.ae


Hotel Reminiscent of a 16th century Italian Palace, Palazzo Versace Dubai with its striking entrance, high ceilings, landscaped gardens and a range of well-crafted Italian furnishings, is truly symbolic of the Versace lifestyle. Set in the heart of the Culture Village, less than 15 minutes from Dubai International Airport and 8 minutes away from Burj Khalifa and Downtown Dubai, Palazzo Versace Dubai is conveniently located along the shores of the historic Dubai Creek. Every piece of furniture and fabric that adorns the hotel’s 215 hotel rooms and suites, and 169 residences, is designed and tailor-made by Versace. Each of the hotel’s 8 restaurants and bars is designed to have an al fresco terrace to reflect the heritage of Palazzos, where the internal court was the informal space to meet, dine and enjoy the weather.

tiles and surrounded by palm trees and flowers. The beautifully landscaped gardens and unobstructed views of the Dubai Creek and skyline, make this luxury hotel an ideal venue for weddings and social events in Dubai.

What we liked about this hotel • The property provides complimentary shuttle service to Dubai Mall, Festival City Mall and Dubai Parks and Resorts • Value for money • Outstanding interior details • Excellent service • Gym & Spa facilities are impressive • Convenient location Site visit by Marinique de Wet, President & Founder

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The three outdoor pools are decorated with mosaic

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Jordan

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INTERVIEW: Zara Spa at Mӧvenpick Resort & Spa Tala Bay Aqaba

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|W| www.movenpick.com/aqaba-tala-bay |E| resort.talabay.zaraspa@movenpick.com

Dan Benzaquen General Manager

“Even small chats make a difference. People feel more comfortable if they see that you are approachable. ” What is your current biggest challenge competing on a global

that as manager, you always practice fair judgment.

scale in a highly competitive industry? Which room in the hotel/resort is your personal favourite? Tourists have in their mind that Jordan is unsafe, which is totally the opposite. Everyone coming to Jordan is pleasantly

We have a total of 145 family rooms. They are well-designed

surprised on how peaceful the country is and how warm the

and can accommodate a family of four, with the parents sleeping

people are. The regional unrest is a continuing concern that

in one room on a king-sized bed and the kids sleeping in the

really hurts the tourism sector.

other room on a twin bed. The sleeping areas are separated by a sliding door, assuring parents of the safety of their kids being

Aqaba as a destination is still emerging and not as popular as

nearby, whilst providing them the privacy they require. Each

other destinations, such as Turkey or Greece. We are lucky that

room has a generous space of 42 sqm. We are the only one in

bigger hotel brands are coming in and more affordable airlines

Jordan that has a unique room layout with substantial amount.

are flying directly to Aqaba, which helps the local tourism. The Tourism Board and local government are boosting their

What is your property best known for in the industry?

marketing efforts to better attract international tourists. We are well-known to be Jordan’s premier family resort, How do you as manager keep the employees motivated to

not only because of the family rooms. The resort’s layout in

ensure that award-winning service is always delivered?

general is very appealing to families. We have huge water

I try as much as I can to be present with the team. It is very

features including three major outdoor pools, three outdoor

important that the team sees me often walking around, asking

Jacuzzis, Little Birds Kids’ Club, play station room, eight food

them how their work is and their personal well-being. Even

and beverages outlets, enhanced wellness centre that includes

small chats make a difference. People feel more comfortable

ZARA Spa, gym, yoga garden area, jogging track, boot camp,

if they see that you are approachable. I am a strong believer

beach massage hut and organic garden area. We also have a

of leading by example, and I also encourage my managers to

very engaging animation team that oversees the activities we

follow suit. Always acknowledge a good job and celebrate

offer our guests such as an inflatable sports arena, outdoor

achievements with the team. At the same time, it is important

cinema, giant sumo, zorb and snooker as crowd favourite. Our


Spa vast outdoor area, measuring six hectares in all, allows us to be more creative in delivering our Mövenpick Family programme.

What is the strangest/funniest request you have received from a guest at the hotel? We have a long-staying couple that booked with us for 10 days. They might have fallen in love with our resort that on their third day, they approached our Meetings & Events team informing them that they wanted to exchange their vows during their stay. The next thing we know, they flew their close families and friends within the next two days whilst the team arranged for the logistics on such a short notice. The ceremony was intimate but grand that we brought in suppliers too. The ceremony took place on their eighth day of staying with us. What is the bestselling dish and drink at the restaurant/bar? Our bestselling traditional dish is sawani. Since we welcome MIDDLE EAST

a good number of families in our resort, sawani perfectly fits the family-sharing style of dining – a very innate characteristic of Jordanians. Sawani captures the flavoursome cooking of Jordan. As for drinks, nothing beats Mövenpick coffee as the favourite choice of our guests.

Why should travellers from around the world decide to stay with you and not any other hotel/resort? Facility-wise, you have what you are looking for in a resort at Mövenpick Resort & Spa Tala Bay Aqaba. There is no dull moment and everyone gets a share of the plate regardless of your age. We are well-known in providing warm service to guests. Our multinational staff exudes team spirit and homely atmosphere that transcends to guest experience. Oftentimes,

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we are commended for our top-notch service that is very uniquely Mövenpick Resort & Spa Tala Bay Aqaba. With proximity to Wadi Rum, Petra and the Dead Sea, Mövenpick Resort & Spa Tala Bay Aqaba is a very ideal start or end point when touring Jordan, which is logistically efficient for any tourists.

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United Arab Emirates

Dukes Dubai

|W| www.dukesdubai.com

|E| reservations.dubai@dukeshotel.com


Hotel DUKES DUBAI blends quintessential British charm with cosmopolitan opulence to create unparalleled luxury in the heart of Dubai’s most desirable community, Palm Jumeirah. Whether guests are travelling for business or leisure, the hotel offers several superb opportunities to indulge while enjoying true British Hospitality. DUKES DUBAI exchanges the fast-paced city streets for a sanctuary where guests can enjoy an impressive array of first class amenities and services. Guests can take a relaxing stroll along the private beach or a dip in the largest infinity pool on The Palm, while enjoying the panoramic views of the Dubai Marina Skyline. DUKES DUBAI offers an array of gastronomic delights across each of its restaurants, bar and lounges. Guests are invited to discover Great British Restaurant, DUKES Bar, The Champagne & Tea Lounge, Cigar & Whisky

MIDDLE EAST

Lounge, West 14th and Khyber.

WINNER

What we liked about this hotel • The Friday lunch buffet at The Great British Restaurant is a must visit • The hotel offers a lazy river for guests to enjoy • The hotel is located on the Palm and offers beautiful views, a private beach and an infinity pool

Site visit by Bonita van Loggerenberg, PR Manager

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Qatar

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INTERVIEW: CHI, The Spa at Shangri-La Hotel Doha

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Michael CHI General Manager

“Consistent communication with the team is essential to ensure that everyone” What is your personal favorite treatment at CHI, The Spa at

highly effective and nurturing for your skin. Chi, The Spa also

Shangri-La Hotel Doha?

offers a luxurious environment within the city where you have your own exclusive treatment room and don’t have to see

My favorite is the Timeless Relaxation journey which is a

other people.

combination of a Rose Bliss Bath Ritual, Chi Balance Massage and Hydrating Express Facial because it is a complete

What has been the strangest/funniest request you received

pampering and relaxation package which also addresses my

from a guest at the spa?

muscle aches and skin needs. We regularly receive guests in the spa who celebrate their How do you as manager keep your employees motivated to

birthdays and we would normally set-up the room with candles

ensure award winning service is always delivered?

and flowers to make them feel special but we had one guest who wanted to fill up the couples villa full of balloons up to

Consistent communication with the team is essential to

the ceiling to surprise her friend! Unfortunately, due to safety

ensure that everyone is on the same page and understands the

reasons we couldn’t do that so she finally settled with a dozen

common goal of the spa which is to provide the best service we

balloons instead.

can to each and every guest. I also promote a positive working environment where each one feels comfortable to work, learn

What facilities are on offer at your spa?

and grow so that they are motivated to do their best. 8 Spa Treatment Villa including 2 for Couples Why should travelers seek relaxation at CHI, The Spa at

Steam Room and Shower in each Treatment Villa

Shangri-La Hotel Doha (as opposed to another spa)?

Outdoor Hydrotonic Pool

Because we offer genuinely warm service by highly trained professional therapists who are passionate about their trade and care about their clients. We use only the best products which include natural, organic and Vegan products that are


Spa

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United Arab Emirates

Taj Dubai

|W| www.tajhotels.com/tajdubai

|E| reservations.tthdxb@tajhotels.com


Hotel

Overlooking the prestigious Downtown and Burj Khalifa precinct, Taj Dubai is a five-minute stroll from the city’s dynamic business centre and most rooms and suites feature views of the iconic Burj Khalifa. The hotel’s six dining options include Tesoro, a global eatery, Bombay Brasserie for contemporary Indian cuisine, Miss Tess for fun Asian street food, The Eloquent Elephant British gastropub, Byzantium Lounge for afternoon tea and cocktails and Treehouse for stylish sundowners. Other facilities include Jiva Spa, a fullyequipped fitness centre and a swimming pool. The hotel also offers a concierge service and personalized butler service for the club floor and suites. Tying it all together is Taj’s legacy of providing guests with the highest levels of personalised, intuitive service and careful attention to detail. With its distinctive design, culture, every guest will have much to savour during their stay.

MIDDLE EAST

responsibly appointed amenities and warm service

WINNER

What we liked about this hotel • An inspiring blend of sophisticated luxury, authentic Indian heritage and contemporary style • Prime location • Ideal for business travellers • Value for money

Site visit by Bonita van Loggerenberg, PR Manager

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ASIA


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Philippines

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Restaurant

China Blue by Jereme Leung Elegant and sophisticated, yet warm and welcoming, China Blue

China Blue by Jereme Leung ignites the senses with glittering

by Jereme Leung offers a modern interpretation of traditional

blue chandeliers as the focal point in the main dining area,

Chinese cuisine, delicately crafted by renowned celebrity

floor-to-ceiling glass windows with views of the Manila Bay in

master chef Jereme Leung.

the horizon and private dining rooms that can accommodate from eight to 18 guests - ideal for business lunches and special

The restaurant presents a vast selection of Chinese teas

occasions.

including the Organic Superfine Dragon Well Long Jing Green tea, complemented by a medley of dim sum, appetizers and speciality cold dishes. Chef Leung also shares an exquisite array of Chinese barbeque dishes highlighted by the mouth-watering Golden Roast Duck with Osmanthus and Rose Bean Sauce in

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Momo Wrapper.

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Thailand

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S H O RT L I S T E D


Spa

Paradee Spa Step into the blissful surroundings of Paradee Spa and truly

Paradee Spa means The Sixth Heaven and created a functional

leave the world behind. Indulge yourself in the luxurious

dreamscape designed to body balance with four elements.

surroundings of four exquisitely decorated double treatment

Traditional Thai therapies and the contemporary science of

rooms, each devoted to one of the four elements; Earth, Wind,

wellness are the foundation of all spa services at Paradee

Fire and Water. Each room has its own outdoor bathtub,

Spa. Products used for facial treatments include Biodroga of

rainfall shower and relaxation area, whereas the Wind and Fire

Germany, while body treatment products have been created

treatment rooms feature steam rooms.

exclusively for the spa. The signature wellness treatments embrace the harmonious qualities of each element for complete

In a unique atmosphere of well-being, enjoy the luxury of

relaxation, rejuvenation and sense of well-being.

massage techniques where every treatment is and unforgettable experience. Discover a new you at Paradee Spa and experience an authentic and lavish voyage of being well, beauty and elegance.

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|W| www.samedresorts.com/paradee/ |E| spa@paradeesresort.com

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Azerbaijan

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Spa

Spa at Fairmont Baku Located in the iconic modern landmark Flame Towers, ESPA at

The spa features a poolside sauna with floor to ceiling glass

Fairmont Baku is the first branded ESPA Spa in Azerbaijan. Set

windows, a steam room and an ice fountain. The Spa also

over two floors, (3,500 meters in total), the lower level of the

features the largest Hamam in the region as well as breathtaking

spa is reserved for revitalization and features all things active,

views of the Caspian Sea.

while the upper passive area is for relaxation, each beautifully reflected in the dĂŠcor. The spa facilities include multi-functional and express treatment rooms, two vitality pools and sleep pods. Children can use the spa facilities under adult supervision only.

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ASIA

|W| www.fairmont.com/baku/spa |E| spareservation@espabaku.com

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Malaysia

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Spa

So SPA at Sofitel Kuala Lumpur Damansara Sofitel Kuala Lumpur Damansara unveils So SPA, Sofitel Hotels

So SPA at Sofitel Kuala Lumpur Damansara is also inspired by

& Resorts’ luxurious wellness concept that is underpinned by

French couturier and uses soft sculptural folds of garments to

the brand’s holistic approach where harmony and tranquillity

create dream-like visuals that transport guests into a heavenly

gently restore the body, mind and soul.

and plush ambience.

Located on a dedicated floor sprawling over 3,700 square feet, So SPA at Sofitel Kuala Lumpur Damansara hosts seven treatment rooms. Of these, one is an exclusive couple room and a separate male and female private hammam room. So SPA also features a deep relaxation area for guests to extend their relaxation after their treatment and a socialising patio for guests to mingle while enjoying refreshments and healthy snacks. WINNER

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|W| www.sofitel-kualalumpur-damansara.com |E| HA123-HK5@SOFITEL.COM

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Thailand

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Restaurant

Aalto Restaurant At Aalto Restaurant you will enjoy a beach-side dining

or to enjoy Thai dancing shows with traditional Thai dishes.

experience that offers a stylish and romantic ambience. The

Aalto Restaurant also provides the perfect setting for a private

restaurant dares to create new food experiences influenced by

candlelight dinner on the beach for honeymooners and romance

Euro-Asian fusion cooking and also prepares classic European

seekers.

and Asian dishes made with top ingredients and fresh seafood that is delivered daily. Aalto Restaurant has been a home for various guest chefs from different backgrounds and nationalities and this has given influence and variety to the menu. Guests are invited to relax

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in the laid-back ambience of beach BBQ with live reggae music

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Philippines

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Restaurant

Blue Restaurant at Atmosphere Resorts & Spa The fine dining Blue Restaurant at Atmosphere Resorts & Spa

In the Healthy Living menu, the restaurant has a strong focus on

is located by the beach and overlooks the famous Apo Island.

the use of lean meats, healthy proteins, whole grains, good fats,

From a sumptuous steak, to the freshest seafood delicacies, the

fresh and locally grown fruits, vegetables and herbs and the use

team will be delighted to tailor their menu to suit your specific

of salt and sugar is limited. Blue Restaurant also offers one of

preferences. Blue Restaurant works with Filipino fishermen and

the most modern and exciting wine selections in the Philippines.

farmers to source local ingredients and its eco policy ensures

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that nothing goes to waste.

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China

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Spa

Sense, A Rosewood Spa Rosewood Beijing

Sense, A Rosewood Spa at Rosewood Beijing is debuting an

The surroundings of Sense incorporate the healing benefits of

inspirational concept centred on the principles of simplicity,

nature. The pool area is encased by a soaring domed glass roof

purity and well-being. The Sense experience in Beijing is both

which is the only one of its kind amongst Beijing luxury hotels.

holistic and authentic, from the use of exquisite natural bamboo

The glass roof allows natural light to flood the space, while the

linens to premium quality organic essential oils.

flames of candlelight encircle the still water at night. Abundant foliage, akin to that of a tropical resort, fills the area. Private

The finest indigenous raw ingredients are paired fluidly with

cabana alcoves within the comfort of a temperature-controlled

timeless health and beauty rituals. An integrated sanctuary, the

environment allow visitors’ privacy to absorb the nurturing

Sense concept flows seamlessly through every touch-point, from

atmosphere.

the interior design to the choice of exclusive product brands and signature treatments that are perceptively customised to each individual.

|W| www.rosewoodhotels.com/beijing/wellness/spa

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|E| beijing.sensespa@rosewoodhotels.com

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China

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Restaurant

Fu He Hui Fu He Hui is a Chinese vegetarian restaurant in Shanghai. In

The restaurant’s team visited Fort Worth to inspect the origin

recent years, vegetarianism has become a new trend and as a

of ingredients and to understand the growth environment,

result, the restaurant places a strong focus on China’s diverse

taste and nutrients of the ingredients before presenting it to

supply of fungi, some of which are extremely exotic. Decorated

guests. Fu He Hui believes that respect for life, the protection

in a neutral palette of earth and grey tones by using stone,

of animals as well as the ecological balance, are the easiest ways

wood and fabrics, the 90-seat restaurant offers 11 private

to improve oneself.

rooms, two gargantuan VIP rooms and a main dining hall on

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each of the three storeys.

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Hong Kong

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Spa

bliss spa at W Hong Kong Located on the 72nd floor, bliss spa at W Hong Kong boasts

Enjoy a movie with your manicure or the gentle tunes while

over 9 000 square feet of facilities. The spa is open to both

you browse the boutique. Unwind in the stimulating glass-

hotel guests and Hong Kong residents and offers a variety of

tile shower, detoxify in the steam room and sauna, bask in the

services, all spread amid the awesome infinity views of Victoria

Vitality pool or simply relax with a magazine.

Harbour and the spectacular architecture of West Kowloon. Soothe the mind and elevate the senses at bliss spa at W Hong Kong, where you can relax in style as the therapists take away the strains of the day. Unwind as you enjoy a fabulous facial, an invigorating body scrub or a muscle-soothing massage in one of the nine treatment rooms.

WINNER

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|W| www.w-hongkong.com/bliss-spa |E| bliss.hk@whotels.com

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Hong Kong

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Spa

Retreat by Bodywize Set in Causeway Bay, Retreat by Bodywize Hong Kong is located in a premium commercial area of the vibrant city that

Guests’ beautifying journeys begin with a stroll along a

never sleeps. Rising above the beautiful tree-lined Hysan

promenade awash in a natural light before indulging in one of

Avenue, Retreat by Bodywize exemplifies work-life balance,

many spa treatments, ranging from classic to high-tech. Guests

adhering to its core value: Wellness as a way of life.

can also take advantage of more than 40 weekly fitness and yoga classes

Retreat by Bodywize comprises of seven treatment rooms, a luxurious foot spa as well as a wellness training area. It offers a full selection of facials, spa journeys and treatments, slimming and waxing, air hammock yoga and personal reshape programs.

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|W| www.bodywize.com.hk |E| dayspa@bodywize.com.hk

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China

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Restaurant

Country Kitchen Country Kitchen restaurant at Rosewood Beijing offers

Walls of antique bricks collected from demolished buildings on

Northern Chinese comfort food and resurrects classic “lost

the outskirts of Beijing, terracotta, wood-fire ovens and rustic

recipes” once beloved by Beijingers, all in the ambience of a

chinaware all add to the authentically, warm and convivial

rustic Chinese village with a stylish contemporary twist.

surroundings. Enhancing the concept of a modern tribute to traditional Chinese dining, an outdoor terrace offers a vantage

The revived “lost recipes” of roasted and clay pot pork belly,

point to survey the city scene below and the iconic CCTV Tower.

which were popular fare amongst upper class Beijingers in the 1950’s, can now be discovered and savoured by modern diners. Time-honoured favourites featured on the menu, include woodroasted Peking Duck, grilled Lamb Shank and prized Hangzhou

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Aged Ham.

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Thailand

INTERVIEW: Aava Spa at Aava Resort & Spa

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Kati Häkkinen Hotelier at Aava Resort & Spa

“ We want our therapists to feel that Aava Spa is their home and to teach them to take care of the premises like it is their home. ”

What is your personal favorite treatment at Aava Spa at Aava Resort & Spa? My favorite treatment at Aava spa is the “Secret of Aava” massage. It is a 90-minute treatment that combines different massage therapies and stretching. All our therapists are Wat WINNER

Pho and Ministry of Public Health qualified, which gives them a wide range of a knowledge on various techniques as well as the human anatomy. How do you as manager keep your employees motivated to ensure award winning service is always delivered? Our staff are continuously trained to ensure their wellbeing in their work. We want our therapists to feel that Aava Spa is their home and to teach them to take care of the premises like it is their home. Why should travelers seek relaxation at Aava Spa at Aava Resort & Spa (as opposed to another spa)? Aava Spa’s massages and treatments are done by professionals and we have an extensive treatment menu the offers all-


natural ingredients. We also have good selection of

ASIA

Spa

wellness treatments, such as Tai Chi, Pranayama breathing and yoga, which are all important for wellbeing. Our Spa manager can also create a personal wellness holiday for our customers based on their needs. What has been the strangest/funniest request you received from a guest at the spa? I always find it strange when customers inform us that they aren’t flexible before a yoga class. Yoga is created to gain flexibility. Everyone is stiff in the beginning and the reason for yoga is to start opening the body. The human body is not stiff naturally, we have caused it ourselves. What facilities are on offer at your spa? Aava Spa offers a full spa menu of treatments that makes use of natural products. We also offer a few open-air massage spots, one on the beach and another one at the spa. The spa also offers a dry Finnish sauna with a plunge pool and a weekly wellness menu.

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Thailand

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Restaurant

Penthouse Bar + Grill The Penthouse Bar + Grill is a three-floor entertainment

Enjoy the Cocktail Bar with creative drinks and soul-funk tunes

complex consisting of a grill as well as various bars and lounges

or opt for a cosier mood at the Whisky Room decorated with

that offer panoramic city views. This unique collection of six

red Chiang Mai tiles and a library of over 140 rare single-malt

venues include The Grill, Chef’s Table, The Cocktail Bar, Whisky

whiskies or enjoy the Bangkok skyline in an outdoor garden

Room, The Mezzanine and Rooftop Terrace.

lounge at the Rooftop Terrace.

Perched on top of the Park Hyatt Bangkok hotel in the heart of Phloen Chit, the Penthouse Bar + Grill is a destination in itself. The design by AvroKO of New York has imaged an urban penthouse owned by an adventurer and art collector who loves

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nothing better than to be surrounded by close friends.

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India

INTERVIEW:

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Uday Samudra Leisure Beach Hotel & Spa

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|W| www.uds.co.in |E| info@uds.co.in

Raja Gopaal Iyer UDS Group CEO

“ As I feel holiday itself is a fun fact. We keep away our tensions and also our stress at our home and go to resorts to unwind our self.”

What is your current biggest challenge competing on a global

What is your secret to staying competitive?

scale in a highly competitive industry? As I have mentioned earlier the USP of Kerala and the most I would say Kerala is a unique destination by its own &

another factor of Kerala which I missed out is about the

popularly known as the “God’s Own Country” compared to

wellness, health tourism, ayurveda is one of the most ancient

global rating Kerala has the largest literacy rate with vast

medical system which still exists and the native of Kerala, even

human resources, when you talk about different destinations

though the neighboring countries offer this medical system ,

in Kerala, it is one of the blessed place with all the geographical

it’s not that authentic what you get to have in kerala and most

features like exotic beaches, most of the beaches are even now

of the herbs and techniques are available only in kerala.Uday

marked as secluded beaches of Kerala, enchanting backwaters

Samudra offers the best wellness facilities and service from

of alleppey where one can experience the village life on the

Ayurveda & Yoga, Naturopathy, Western Spa, Dental treatment

famous backwaters of Kerala and a memorable houseboat

all under one roof with well experienced professionals and

cruise with all the modern facilities with a overnight stay, one

experts which makes us different from others . Another secret

can come to Kerala with having a feeling of visiting one or

of staying competitive is value for what a customer spends at

more destinations on their package tours which covers even

our place by offering them the world class facilities and the

the hill stations and one of the best places for trekking and

best atmosphere with friendly approach.

plantation visits. What is a “FUN FACT” about Uday Samudra Leisure Beach The challenging part is to develop an international standard

Hotel & Spa?

infrastructure and facilities which is in progress, to bring charter flights to the destination for budget travelers, more air

As I feel holiday itself is a fun fact. We keep away our tensions

connectivity and of course the most important is the night life

and also our stress at our home and go to resorts to unwind

which needs to be implemented.

our self.


Hotel UDS policy of the guest relations are amazing experience.

Tell us more about your culinary team & why the culinary

Once you enter the hotel and the welcoming onwards to

experience at your hotel plays such an important role to the

the Ayurveda, Spa, relives you from stress and a relaxing

guest experience.

experience. We have a vibrant and creative team of more than 60 culinary Fun I feel is happy mood and that happens when you see

experts, We cater to all kinds of domestic and international

the sea at front of the hotel and the pool & bar gives you fun

travelers of their taste and we have our own signature dishes

moments. As we tell all our guests its happiness moments of

which is only available at our outlets , we daily operate around

life at UDS.

6 F&B outlets at our hotel in a different theme and ambience, whether it’s a sea food lover, Thai, Chinese, continental, Indian

What is your secret to staying “one step ahead” as a respected

or even a pure veggie, we have all set for them to experience

leader in your organization?

the best dining at our hotel, we have annual plans to promote the food festivals to the food lovers of the town, our recent

We do upgrade our facilities & service from time to time as

mega event was biriyani eating competition which is an

per the trend, we give regular training to our staffs on the

Indian dish there were around 6 teams who took a chance

quality service and guest satisfaction and at the same time

to participate at this event and was a huge success and talk

we have staff motivation programs to improve their service

of the town and the winners were offered exciting prizes, we

quality and better performance, my theory is to build leaders

always come up with something different where people would

and an example to others by doing differently which is unique

love to come and taste the difference and waiting for the next

by its own when it comes to business or to the benefit of the

to come. Uday Samudra has already successfully conducted a

community and the protection of nature. Grow & let grow &

few events which was a record winning events like the tallest

care for the nature and to respect and practice culture.

sandwich, tallest X’mas cake & the most heart shaped dessert which won the Asia book of Records and we are aiming to do more activities in the coming days.

ASIA

How do you see the association with Haute Grandeur Global Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage? We are having a huge network with the travel & tourism fraternity around the globe, we are into this industry for more than two decades which makes us proud and has put us in the top position and pioneer in the hospitality industry. even though we are not sure how it’s going to reflect on our revenue but being a prestigious award it is an added feather to the crown and a good example of our quality service on winning this award. I am sure on winning this award it will be spread widely from mouth to mouth and hopefully our revenues will

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improve in the coming years. What is your short-term goal for the hotel in general and do you feel this Award will assist to achieve this? We do lot of activities as far as business is concerned like the food festivals, wellness promotion, honeymoon, weddings and MICE, Haute Grandeur Global Hotel Awards will give a good image and speak about our premium service and quality on the international recognition. As we are one of the well known wedding planners in this destination and we have the largest inventory for catering MICE events.

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Taiwan

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Hotel

Palais de Chine Hotel Taiwan’s first chain Hotel Brand, the LDC’s Hotel’s and Resorts

There are 286 Guest Rooms and Suites, a first-class rotisserie

Group built Palais de Chine Hotel as a Five-Star Business Hotel

and Western Cuisine Restaurant (La Rotisserie), a Chinese

for First Class Business People. Palais de Chine Hotel is based

Restaurant (Le Palais) and a European tea house (Le Thé). There

in the Western Part of Taipei and provides top notch, delicate,

is also a fully equipped business centre and luxurious banquet

modern spaces and services to Business Travellers and Tourists

space.

from all around the world. The environment is filled with aesthetics, luxury, personal, thoughtful services. Palais de Chine Hotel provides a comfortable space with a french new classical style to showcase luxury and aesthetics. The Hotel is filled with exquisite art collections and imported furniture to reflect the elegance and depth of European culture.

|W| www.palaisdechinehotel.com |E| pdc.service@ldchotels.com

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Restaurant

L’Atelier de Joël Robuchon – Bangkok Renowned for its friendly and relaxed atmosphere that breaks

The ‘Atelier’ concept, meaning ‘Workshop’, takes inspiration from

away from traditional and formal French fine-dining, L’Atelier de

the simplicity of Japanese layout and the vibrant atmosphere

Joël Robuchon remains faithful to the principles of its talented

in Spanish tapas bars, mixed with a French, yet contemporary

founder, Mr. Joël Robuchon: quality food and friendly service,

cuisine.

for an experience accessible to guests from all horizons. Chef Olivier Limousin (Executive Chef) and Gianvito Zizzi (Maitre d’)

The restaurant is divided into two areas – L’Atelier and La Terrace.

together with their team, share a ‘Friendly Fine-dining concept

The seats of L’Atelier area are organized around an open kitchen

offering a Michelin Star Experience’.

where chefs prepare dishes in front of customers seated at a counter on a high bar. La Terrace offers a more traditional dining area along with two private rooms for diners that prefer a calm and relaxed environment.

ASIA

|W| www.robuchon-bangkok.com |E| reservations@robuchon-bangkok.com

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Malaysia

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WINNER


Spa

V Botanical Spa Launched in March 2011, V Botanical Spa at The Andaman,

Perched high on a verdant hillside overlooking Datai Bay and

Langkawi is wellness destination that offers holistic therapies

nestled amidst the serenity of an ancient rainforest, the spa

that go far beyond pampering and indulgence to deliver results.

offers uniquely relaxing treatments.

The programs are deeply rooted in Asian healing practices like Ayurveda, Taoist and Malay indigenous treatments which aim

V Botanical Spa at The Andaman, Langkawi is built stretching

to help people cultivate their life force (chi) and live healthier

horizontally on 7 113 square feet with five open air villas where

lives.

guests are lulled by the sounds of rolling waves of the Andaman Sea and natural air replaces air-conditioning. The spa is also the

This tranquil escape is located at The Andaman, a Luxury

first in Southeast Asia to offer 100-percent certified organic

Collection Resort, in Langkawi, Malaysia.

food grade products.

ASIA

|W| www.vintegratedwellness.com |E| info@vintegratedwellness.com

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Singapore

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Restaurant

JAAN

Swissôtel the Stamford

Derived from the ancient Sanskrit word for ‘life’, JAAN is

philosophy, the result is an innovative cuisine that continues

an internationally celebrated produce-driven fine dining

to pay tribute to seasonality and the skills of the world’s best

restaurant on the highest floor of the iconic Swissôtel The

gourmet producers.

Stamford in Singapore, that has established itself as a leading gastronomic platform with a reputation for handpicking and

JAAN’s wine list is a proud display of nearly 500 different labels

grooming exceptional culinary talents.

of Old World and New World Wines. With an exceptional menu paired with exquisite wines, JAAN attains the highest levels of

Nature’s finest is showcased by Chef de Cuisine Kirk Westaway,

excellence, placing it firmly amongst the greatest restaurants in

who presents a harmonious interplay of quality ingredients each

Asia.

kept true to nature’s perfection within every dish. True to JAAN’s

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|W| www.jaan.com.sg |E| jaan.bookings@swissotel.com

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China

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Restaurant

The House of Dynasties Inspired by the exquisite dining and superlative service once

Chinese spirit baijiu, single malt scotch and cognac.

reserved for Beijing’s emperors, The House of Dynasties introduces an authentic Cantonese dim sum lunch and also

The restaurant offers an intimate public dining area and seven

specializes in contemporary adaptations of traditional Chinese

private dining suites seating between eight and 18 guests. Each

recipes handed down through generations.

uniquely themed private dining room and the public dining area is named after a different Chinese dynasty and is decorated

Tea connoisseurs are spoiled for choice by more than 30 tea

with tableware and interiors inspired by the respective period

options, covering virtually every single style, from full-bodied

of history. Dining rooms range from 50 to 110 square meters,

and dark, to delicate and light – from Wild Chrysanthemum from

feature separate dining and lounge areas, plus a live chef station,

Anhui province to Jasmine from Fujian and Oolong imported

private powder room, cloakroom and outdoor terrace.

from Taiwan. The restaurant also features an impressive cellar of Grand Cru wines and boutique spirits, including the traditional

|W| www.rosewoodhotels.com/beijing/dining

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|E| beijing.fbreservations@rosewoodhotels.com

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Thailand

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Spa

SALA Phuket Spa The SALA Phuket Spa is a contemporary haven of equilibrium

suit your wishes. Indulge with exclusive treatments by Pevonia

and wellness, inspired by tradition and technique. Guests are

Botanica, the hallmark of American luxury and beauty. The

encouraged to leave behind the stresses of everyday life and

100% natural plant extracts and pure essential oils, designed to

to synchronise the subtle energies of their inner being. Escape

eliminate toxins and invigorate the skin, will leave you looking

the limits of time and immerse yourself in one of the perfectly

refreshed, revitalised and beautifully radiant.

suited spa journeys for your complete rejuvenation. Explore a range of alluring spa signature rituals or combine modern and ancient techniques to mould your treatment to

|E| reservations@salaphuket.com

WINNER

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|W| www.salahospitality.com/phuket

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Hong Kong

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Spa

Quan Spa at Hong Kong Sky City Marriott Quan Spa at Hong Kong Sky City Marriott is unique to the

Thalgo’s professional cosmetic products are used in different

Marriott brand and offers a variety of massages and authentic

packages. Among them, the Thalgomen Facial and Source

treatments. The name Quan means “spring water” which

Marine Facial allow guests to enjoy a gender-targeted skincare

signifies all things pure and healthy. The spa draws on these

experience. The boutique spa offers a variety of massages,

restorative qualities to provide a haven of calm, tranquillity and

authentic treatments and spa packages which draw on the

a chance to reconnect to nature.

restorative properties of water to offer an oasis of healing and rejuvenation.

The spa consists of four single rooms and one couple’s room. The spa’s signature Aroma Fusion Massage enhances circulation and relaxation through its combination of swedish, holistic and lymphatic drainage styles. |W| www.skycitymarriott.com |E| mhrs.hkgap.reservations@marriott.com

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WINNER

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Thailand

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Spa

Mala Spa at Keemala Upon entering the sanctuary of Mala Spa at Keemala, each

Mala Spa at Keemala offers pampering spa treatments and

guest will embark on a sacred healing journey using sight,

massages as well as holistic and traditional therapies, including

scent, sound and touch. Each spa treatment has been carefully

raindrop healing therapy, integrative Thai bodywork, Reiki

curated to incorporate elements of traditional healing rituals

energy healing and VOYA seaweed hot stone massages. Spa

from around the world as well as the spa’s own unique

products include Siam Botanicals, VOYA and SpaRitual that are

Keemala rituals. The result is a profound internal experience.

all organic and paraben free.

The spa consists of eight treatment rooms, designed to offer a rejuvenating experience to individuals and couples.

|W| www.keemala.com/spa |E| stay@keemala.com

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WINNER

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China

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Restaurant

RED BOWL Rosewood Beijing

RED BOWL restaurant elevates Chinese hot pot to a stylish

elbows with fellow hot pot aficionados at a hot pot counter with

new level. For the first time, Beijingers’ favourite comfort food

individual burners. Four or more can dine at hot pot tables or

is being served in chic and sleek surroundings that mix raw with

larger groups can take over private rooms “Ma” and “Re” with

refined exposed brick walls, recycled timber and stylish street

multiple-pot communal tables and their own cooks preparing

art blending effortlessly with speakeasy-lighting and splashes

imaginative set menus.

of bright colours. The menu matches the eclectic “comfort meets contemporary” vibe, combining the best of authentic hot pot dining with innovative twists on classic favourites. RED BOWL’s buzzy atmosphere is a hot pot celebration – a salute to the Chinese love of sharing great food with any number of old or new friends. Drop-ins can start with a custom-brewed

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ale, creative cocktails, sake or wine at the bar, before rubbing

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Thailand

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Spa

The Spa at Four Seasons Tented Camp Golden Triangle Rejuvenate your body and bathe your spirit in perfect serenity

journey. Indulge in signature treatments such as Ruak Bamboo,

at The Spa at Four Seasons Tented Camp Golden Triangle. Set

using the healing powers of fresh bamboo and Mahout Recovery

amidst the bamboo forests of the Golden Triangle, guests will

for deep relaxation.

find two spa pavilions with double treatment rooms nestled in the San Valley. The spa’s rustic design and naturalistic material blend in with the environment and feature two spa beds as well as a bath and shower area that overlook the lush forest beyond. In this environment of simple luxury and the harmony of birdsongs, traditional Thai massage and innovative rituals, assisted by the healing power of nature found in mountain botanicals and warming spices, guide you on a restorative |W| www.fourseasons.com/goldentriangle WINNER

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|E| reservations.thailand@fourseasons.com

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China

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Restaurant

Bistrot B Bistrot B, complemented by Bistrot B Lounge Bar, is helmed

diverse, seasonal menu of local fare and support artisanal

by Chef Jarrod Verbiak, a former protégé of celebrity chef

food suppliers. Chefs are committed to working closely with

Daniel Boulud. The contemporary yet casual bistro with wine

top quality local farmers and producers, who deliver the finest

bar features interactive kitchens and chefs from across the

home-grown ingredients to the hotel’s kitchens.

globe serving a seasonally changing menu of contemporary French favourites. This stylish yet affordable dining experience

Another component of “A Sense of Taste” is “Epicurean

is enhanced by a charming garden patio with views over the

Encounters” which invites gourmet explorers to venture beyond

CCTV Tower.

the hotel to experience an even broader taste of the location – from learning why eating right is so important in Chinese

Guests can also discover China’s rich and culinary diversity

philosophy to understanding the culture behind traditional tea

through the hotel’s “A Sense of Taste” culinary program. This

ceremonies.

includes “Partners in Provenance” – in order to maintain a

ASIA

|W| www.rosewoodhotels.com/beijing/dining |E| beijing.fbreservations@rosewoodhotels.com

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Hong Kong

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Restaurant

RŌNIN RŌNIN is an izakaya-style dining bar that focuses on fish,

Owners Matt Abergel and Lindsay Jang worked with Designer

seafood and a curated selection of Japanese spirits. RŌNIN

Sean Dix and Art Director Mark Gainor to create an intimate

offers a Market Tasting menu and an À La Carte menu, both

and casual space that celebrates the use of natural materials,

of which vary day-to-day depending on the selection of fresh

including a Japanese Keyaki tree, which was specifically chosen

produce available.

for the dining bar.

Both menus are created by Chef Matt Abergel and utilize Japanese cooking techniques for preparing fish and seafood that is locally and internationally sourced. RŌNIN also features a growing Japanese Whisky collection and a curated beverage selection that includes sake, shochu, umeshu, wine, beer, and

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cocktails.

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Indonesia

INTERVIEW: The Hammam Spa at MesaStila |W| www.mesahotelsandresorts.com/mesastila

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Sugeng Sugiantoro General Manager

“ We are extremely honored to receive such a prestigious award”

What is your personal favorite treatment

Why should travelers seek relaxation

at The Hammam Spa at MesaStila?

at The Hammam Spa at MesaStila (as opposed to another spa)?

ARABIAN NIGHTS (120 Minutes)

WINNER

(Includes a steam session, body exfoliation,

With the perfect balance of ancient

soapy

scalp

and contemporary healing traditions,

treatment, rose water splash, Traditional

MesaStila brings you the finest therapies

Javanese Massage, refreshments) Enjoy

from Asia and the Near East. Cultural

an intensive Hammam ritual, followed by

traditions were adopted as the traders

a full body massage with warm oil. After

traversed the region and one such ritual

an exhilarating scrub and cleanse in the

is the Hammam. With its origins in Turkey,

warm Tepidarium you will be escorted

MesaStila is proud to house South East

into a private suite for a deeply relaxing

Asia’s only authentic Hammam, where

massage. Soak up a natural nourishing

steam bathing combines functionality

hair treatment as it is massaged into your

with decadent cleansing rituals. The word

cleansed scalp, leaving your hair feeling

Java today seems to be synonymous with

radiant and your whole body warm and

coffee in so many parts of the world. The

calm.

coffee bean, which is grown at MesaStila,

cleanse,

hair

wash

&

continues to hold a strong fascination and well-researched reputation for its excellent healing properties, high antioxidant levels and stimulating effects on


the body and mind. Whether you are seeking solitude from

ASIA

Spa

your demanding lifestyle, a cultural explosion or indulgent encounter, you will find something here within our spa and wellness experiences. What has been the strangest/funniest request you received from a guest at the spa? A couple (Honeymooner) insisted to have a hammam treatment in the same Hammam steam room, while other guests were also using the steam room in the same time. We separated two Hammam steam rooms, one room for ladies and one room for gentlemen. What facilities are on offer at your spa? We do have 5 spa treatment rooms (3 single bedroom and 2 twin bedroom); two Hammam steam rooms, gommage room, plunge pool and relaxation room; beauty salon and merchandise shop.

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Thailand

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WINNER


Spa

Le Spa Zen

Zazen Boutique Resort

The physical methods of massage and treatment are a pathway

Treatments may be enjoyed in spa suites, on the beach or in

into long-lasting spiritual rejuvenation, reawakening, energizing

the tranquillity of the gardens. Packages are designed with

and stimulation. The spa’s team of highly trained professional

your special desires in mind and facilities such as the herbal

therapists, led by the spa’s experienced Spa Manager, will assist

steam room and open-air tropical jacuzzi will complete your spa

you in the choice of your treatment and spa program, to provide

experience.

you with an everlasting feeling of relaxation, joy and beauty. The finest products and cosmetics have been selected to enhance the feeling of luxury and to pamper your body with the most natural and environmentally products available.

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|W| www.samuizazen.com/le-spa-zen |E| info@samuizazen.com

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Indonesia

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Spa

The Spa at The edge Clinging to the rock face of a stunning 500 feet sea cliff, The

flowers, holy water and life-sustaining rice. These elements are

Spa at The edge defies both convention and gravity. With liquid

reflected in the four signature rituals, Dewi Sri, Sacred Flower,

floors, wall-less rooms and sensuous curves, its lightness of

Devine Fire and Oceanic.

being seduces and liberates the senses. The Spa at The edge features wet and dry treatment areas, The spa’s innovative design may break new ground, but the soul

private steam coves and unobstructed views of the Indian

of the spa is as old as Bali itself. The spa offers quintessential

Ocean. A selection of in-villa baths and treatments can also be

Balinese spa experiences inspired by the four basic elements

arranged on request.

of the daily Balinese temple offering; sincere devotion, sacred

|W| www.mesahotelsandresorts.com/theedge |E| reservations@edge.mesahotelsandresorts.com

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Thailand

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Spa

Cliff Spa at Royal Wing Suites & Spa The harmonious setting of the Cliff Spa at Royal Wing Suites, overlooking the Gulf of Thailand, provides a natural refuge

Years of research and expertise has proven that certain

from the holiday activities in Pattaya.

treatments can provide better results when combined, and The Deluxe Packages have been created for this very reason.

The spa offers a choice of massages, facials, body wraps and

Guests are encouraged to treat themselves to a blissful day of

scrubs, as well as combination of spa packages. Cliff Spa features

pampering with skilled therapies and to enjoy the spa’s facilities.

18 luxurious treatment suites along with saunas, steam rooms and Jacuzzis, where guests can enjoy the finest treatments and therapies from around the world. The spa aims to soothe away stress in its beautiful and tranquil surroundings.

|W| www.royalcliff.com/leisure/cliff-spa |E| reservations@royalcliff.com

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Hong Kong

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Spa

The Ritz-Carlton Spa, Hong Kong Taking the spa experience to new heights, 465 meters high to

On top of the ever-popular treatments designed by ESPA, the

be precise, The Ritz-Carlton Spa, Hong Kong is located on the

world’s highest spa completes its menu with three additional

hotel’s 116th floor and covers 860 square metres (9 257 square

collections of treatments that use method-tested products from

feet) that redefines the urban spa experience. Featuring nine

international brands MDNA SKIN, NuBo and 111Skin. With the

lavish treatment rooms, including two couple spa suites, this

refined spa concept and treatment options, the spa caters to the

idyllic Hong Kong spa is an elevated getaway from the busy

requirements of skin in all stages and conditions, redefining the

world below, a retreat that appeals to anyone with a need for

benchmark for urban spa experience.

highly crafted pampering.

|W| www.ritzcarlton.com |E| spareception.hk@ritzcarlton.com

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India

164 WINNER


Spa

Ananda in the Himalayas Ananda in the Himalayas is a luxury destination spa in India.

approach towards achieving the best results in a safe, nurturing

The spa integrates traditional Ayurveda, Yoga, Meditation and

atmosphere guided by the team of expert Ayurvedic doctors,

Vedanta with international wellness experiences, fitness and

skilled therapists, nutritionists and chefs trained in healthy

healthy organic cuisine to restore balance and harmony. Located

cuisine.

on a 100-acre Maharaja’s Palace Estate, Ananda is surrounded by the graceful Sal forest and overlooks the spiritual town of

Years of research by the spa’s professionals have enabled a

Rishikesh and the Ganges river valley.

unique integrated focus on the core physical and mental aspects which have the maximum impact on an individual’s wellbeing.

Ananda offers all-inclusive wellness programmes that are

The results are programs which work to create a sustainable

tailor-made for individual health goals. These follow a holistic

journey towards a healthier, enriched lifestyle.

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|W| www.anandaspa.com |E| reservations@anandaspa.com

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Bali

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Spa

Ruby Spa Ruby Spa at Ametis Villa is a sanctuary for travellers that simply

The service at the spa is personalized and close attention to

desire deep relaxation and well-being. The spa only makes use

detail is given for maximum guest comfort. The spa also attempts

of natural healing treatments that are inspired by traditional

to assign the same therapist to a guest upon their return. The

rituals but delivered with modern expertise.

spa believes that inner well-being and relaxation should be affordable, and the spa menu is aligned with these values.

The spa’s therapists are trained in the intuitive art of touch to best deal with depleted energy levels and the adverse effects of a busy lifestyle. Only pure and fresh ingredients that are prepared 30 minutes prior to treatments, are used.

|W| www.ametisvilla.com |E| reservation@ametisvilla.com

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WINNER

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Singapore

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Restaurant

Gunther’s Modern French Cuisine Gunther’s Modern French Cuisine restaurant strives to provide

Chef Gunther’s cooking style is one of French opulence, rooted

guests with a unique experience of luxury and quality.

in elegant simplicity. The food is down-to-earth, yet deftly executed to perfection with elegance and finesse. His gift lies in

The restaurant’s design is a contemporary interpretation of The

his ability to re-interpret classic dishes and flavours in terms of

Art Nouveau, an international style of art that began in Belgium,

taste and presentation. He devises unusual flavour combinations

the birthplace of Chef Gunther in the early twentieth century.

with delicate sensitivity, resulting in dishes that are pleasurable

Art Nouveau motifs have a natural influence and are based on

to eat, yet a novel to experience

organic and raw material which bring intensity and continuity to

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the design and this is the core of Gunther’s cooking philosophy.

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Thailand

INTERVIEW: Zeavola Resort |W| www.zeavola.com

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|E| info@zeavola.com

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Florian Hallermann General Manager

“ I believe strongly in the quality of the product as the best means to stay ahead of the competition. ” What is your current biggest challenge

What

is

your

competing on a global scale in a highly

competitive?

secret

to

staying

competitive industry? I believe strongly in the quality of the

S H O RT L I S T E D

I truly believe that it is the amount of

product as the best means to stay ahead

competition already existing and still

of the competition. My team and I focus

coming up. This does not apply only to

on three different aspects, the physical

the local island competition, but also

assets of the resort, the quality of the

the regional competition, while world

staff and the happiness of the staff. The

destinations are also competing against

tropical climate of our island is actually

each other. The amount of people on the

very aggressive to our hard wood buildings

move is sometimes not healthy for the

so we need to renovate every year. The

ecological and economical climate of a

owning company graciously supports us in

destination. With an oversupply on rooms

this endeavor. But more important is our

and an infrastructure which can’t grow in

investment in our staff. Not only do they

the same pace, hotels are forced to look for

receive English and skill training but by

volume business and therefore reducing

providing a lot of activities, benefits and

the average rate. So while the expenses

support they feel at home. Due to this, we

go up year over year the income is staying

consider our guests visiting us at home

the same if at all. This is not a healthy base

not in a commercial hotel setting. This

for a return of investment. Sustainable

gives us the edge. We also create many

tourism should come to the forefront for

little touch points so that guests also feel

every tourism region. Secondary regions

truly at home in our resort.

should be strongly promoted to spread out the benefits for the economy and the people.


Hotel What is a “FUN FACT” about Zeavola Resort?

Tell us more about your culinary team & why the culinary experience at your hotel play such an important role to the

The resort is home to two rosters. Previously it was an entire

guest experience?

group of chicken, but Herman and his son Klaus went wild, learned how to fly and slept in the trees. They convinced their

Being on an outer island our guests only have very few

loves to follow them and it was completely out of control as we

opportunities to go outside to enjoy fantastic food. So our

could not manage to amount of chicken we had in the resort.

team is under a lot of pressure to produce an entire range of

In the end it was 22. So we gave them away to farmers on the

different offerings, to satisfy the needs and the expectations of

main land and only kept Herman and Klaus as we could not

guests from 18 different countries and more. Our restaurant is

catch them. Now we are conducting a study on the life span

situated directly on the white sand beach and guests can enjoy

of rosters.

putting their toes into the sand while enjoying excellent Thai and International cuisine. With this proximity to the tropical

What is your secret to staying “one step ahead” as a respected

Andaman sea it is important to provide excellent fish and

leader in your organization?

seafood dishes. The relaxed atmosphere and the casual setting allows all our guests to chill and feel at home with the heartfelt

I’m now 11 years the GM of the Zeavola Resort, I strongly

service of our staff.

believe to take ownership of the property and reinvent myself and the resort yearly, based our the code of conduct and the philosophy of our community. Thai people truly appreciate to learn new things, improve their skills, their livelihood and the prospects of their family. As a leader I have to look after them first to ensure these needs a met. Then we can focus on

How do you see the association with Haute Grandeur Global

ASIA

conquering our world and challenges as a close nit team.

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage? Haute Grandeur Global Hotel Awards has built an excellent reputation in the industry as a leading luxury marketing platform. With our association with Haute Grandeur we can tap into their marketing channels, spread the word about our resort ,which should allow us to increase the occupancy. Haute Grandeur will also help us to drive customers to our direct channels increasing our average rate as well. What is your short-term goal for the hotel in general and do you feel this Award will assist to achieve this? Our short term goal is to achieve the “Travelife Gold” certification for sustainable operation. We applied in this award category, so that Haute Grandeur will be instrumental to spread the word and assist us as a marketing platform for this purpose.

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EUROPE

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Spain

176

The Kempinski Spa at Kempinski Hotel Bahía The Kempinski Spa at Kempinski Hotel Bahía is a sanctuary

cosy robes and the finest products, will cocoon you in the lap

of calm in a busy world. A place of refuge surrounded by

of luxury and the spa’s highly trained professionals will pamper

tropical gardens and only a few steps from the shores of

you according to your wishes. The Kempinski Spa at Kempinski

the Mediterranean Sea where you will find serenity and the

Hotel Bahía is a place where you can enhance your wellbeing

ultimate in luxury beauty and restorative treatments.

and leave ready to face the world again with a beautiful smile.

When you cross the threshold of the spa, you enter a tranquil space where the delicate scent of essential oils transports you to a place of peace and the stress of the day drops from your shoulders. The luxurious treatment rooms with soft lighting,

|W| www.kempinski.com

|E| reservation.estepona@kempinski.com

WINNER


EUROPE

Spa

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Italy

S H O RT L I S T E D

Lefay SPA at Lefay Resort & SPA Lago di Garda Lefay SPA is the unique wellness temple where mind and body

The Lefay SPA offer features general and specific health

are regenerated through the rediscovery of genuine emotions.

programmes and more than 50 signature treatments, ranging from energy massages, to beauty rituals, rituals for couples and

Covering a surface of 3,800 sqm, it consists of three areas: the 178

non-invasive aesthetic medicine treatments.

World of Water and Fire, which includes all swimming pools, saunas, grottos and small lakes; the Nature and Fitness area,

Both programmes and treatments have been created exclusively

with a large gym fitted out with all the latest equipment for

by our Scientific Committee, composed of experts in the various

training and a studio for courses and activities and Trilogy in the

holistic disciplines, who have crafted a one of a kind wellbeing

Air, made up of all the spacious outdoor areas for sporting and

method combining Classical Chinese Medicine with Western

meditation activities.

Scientific Research.

|W| www.lefayresorts.com

|E| res.garda@lefayresorts.com


EUROPE

Spa

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Switzerland

180

Clinique La Prairie Spa Wellness Center Clinique La Prairie Spa Wellness Center is 1 600 square meters

hammam, Kneipp Path, sauna and breath-taking views over

in size and includes 12 luxury treatment rooms as well as a

the Swiss Alps. The spa’s globally trained and talented team

luxury VIP suite with private hammam. The spa features an

of therapists provide expert knowledge of contemporary

incredibly talented medical aesthetics doctor who operates

science, international healing philosophies and state-of-the-art

five additional treatments rooms with advanced medical

technology. The spa collaborates very closely with the clinic’s

aesthetics technology and techniques.

leading medical specialists, reinforcing the medical identity of the spa.

The spa’s fully equipped fitness center has a team of professional personal trainers and group classes are available. Guests can take full advantage of the beautiful, heated indoor pool with

|W| www.laprairie.ch

|E| reservation@laprairie.ch

WINNER


EUROPE

Spa

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Slovakia

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ZION SPA LUXURY at Grand Hotel Kempinski High Tatras In the heart of Slovakia, under the majestic mountains of High

Combining elements of luxury and relaxation, the spa has

Tatras, ZION SPA LUXURY at Grand Hotel Kempinski High

designed branded treatments that are exclusive to ZION SPA

Tatras has created a place where each moment belongs to you

LUXURY. Inspired by local healing and spa traditions, the spa is

- a place where science and nature, the mystery of the East and

proud of the collection of spa treatments and products called

the knowledge of the West, blend in perfect harmony to create

MOUNTAINS OF LOVE created by Mcely Bouquet.

a unique relaxing experience. Rejuvenate in the luxuriously furnished fitness centre and spa that features a swimming pool with hydromassage, whirlpool, sauna, steam bath, caldarium, Kneipp pool, ice fountain, VIP spa suite and private couples’ wellness room.

|W| www.zionspa.sk

|E| zion.ghk@zionspa.sk

WINNER


EUROPE

Spa

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Portugal

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Spa Sensations at Aqua Village Health Resort & Spa Spa Sensations at Aqua Village Health Resort & Spa is the

Spa Sensations at Aqua Village Health Resort & Spa features

materialisation of a space where mankind is in harmony with

a thermal-hydrodynamic pool, a heated semi-covered pool, a

Mother Nature.

sauna, a Turkish bath, a shower as well as a spa bath.

In the harmonious running of the Alva River and in the extensive green surrounding, a unique experience of harmony, lightness and deep relaxation can be found at the spa. This setting will satisfy the most curious and courageous guests seeking a new experience of relaxation. The spa’s team of therapists will aid and guide each guest, ensuring that they experience a sensation specifically designed to their needs.

|W| www.aquavillage.pt |E| spa@aquavillage.pt

WINNER


EUROPE

Spa

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France

186

Cheval Blanc Spa

WINNER

Cheval Blanc Courcheval Cheval Blanc and Guerlain have drawn inspiration from the

newly renovated state-of-the-art 65 square meter Technogym

specific needs generated by cold temperatures and high

fitness centre, overlooking the legendary Courchevel slopes, as

altitudes, developing a series of exclusive signature treatments

well as private aquabiking and Pilates sessions, offer a sporty

and massages, specially designed for winter sports. In addition

alternative to a day on the slopes.

to four treatment rooms, Cheval Blanc Spa at Cheval Blanc Courchevel offers the OrchidĂŠe Salon, an exclusive treatment

An innovative Hair Room Service is provided by the highly-

room for two.

acclaimed Parisian hairdresser John Nollet, renowned for his attention to detail and use of the very finest products. The

Guests may also enjoy a swim in the infinity-edge pool, an

advanced cutting and styling techniques and high-quality

invigorating moment in the ice water plunge pool, relaxation

services may be enjoyed either in the exceptional salon or in the

in the rain shower, or a visit to the steam room or sauna. A

privacy of your room.

|W| www.chevalblanc.com

|E| spa.courchevel@chevalblanc.com


EUROPE

Spa

187


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WINNER


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France

Spa Nolinski by La Colline

WINNER

Spa Nolinski by La Colline invites you to experience a moment

Cutting-edge products – the fruit of extensive research on

of serenity in an intimate setting in the heart of Paris, where

cellular metabolism – are combined with a sophisticated and

French elegance meets the cutting-edge treatments and

authentic atmosphere where attention to detail is translated

products of the Swiss Riviera.

into the precision of treatments and appreciation for carefully codified rituals. The treatments include breathing and stretching

190 The soft whisper of the water, granite flooring, warm wood

in alternating phases, as well as relaxing and firming massages

panelling and flickering candles all collide in a natural source

that allow the body and mind to revitalise in complete harmony.

of cosy well-being. In this space dedicated to relaxation and serenity, Spa Nolinski by La Colline offers you enchanting experiences that are second to none.

|W| www.nolinskiparis.com/spa |E| spa@nolinski.com


EUROPE

Spa

191


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France

192

The b design spa at Hotel b design & spa

WINNER

The b design spa at Hotel b design & spa is a place that promotes

The spa’s well-being area works exclusively with SkinCeuticals,

discussion, listening and interaction. The spa’s 250 square

Carita and Decléor, three exceptional partners selected for

metre area that is dedicated to relaxation, is characterised by

the expertise and sophistication of their products. The spa’s

the expertise and quality of the services provided by the spa’s

beautician experts are ready to help you decide on the treatment

beautician experts.

routine that is most appropriate for your skin and daily skin care routines can be recommended. Guests are encouraged to relax and to make full use of the spa’s fitness studio, steam room, sensory pool as well as the cold water pool.

|W| www.hotelbdesign.fr

|E| reservation@hotelbdesign.fr


EUROPE

Spa

193


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Hungary

196

Harmony Spa Budapest

WINNER

Harmony Spa at the Aria Hotel Budapest provides an

There is so much to love about Harmony Spa at the Aria

integrated experience to help you relax, revitalize, re-energize

Hotel Budapest, but what makes the spa special, is the unique

and rejuvenate. Guests may choose from one of Aria’s most

experience of musically inspired spa treatments and the option

simple treatments to one of the intensive treatments such as

to book private Harmony Rooftop Yoga to take in the morning

structured detox or anti-ageing nourishment. Guests may also

glow of the beautiful and majestic city around you while taking

enhance their experience with a wide range of spa, well-being,

time to rest, relax and restore body and mind.

and anti-ageing services.

|W| www.harmonyspabudapest.com

|E| spa@ariahotelbudapest.com


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Spa

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Russia

198

S H O RT L I S T E D

Lotte Hotel St. Petersburg The five-star Lotte Hotel St. Petersburg is located in a historical

A world-famous authentic Balinese Mandara Spa is committed

mansion, adjacent to the Mariinsky Palace on St. Isaac’s

to providing guests with the highest-level spa experience. A

Square. Lotte Hotel St. Petersburg is the first Lotte Hotel ever

magnificent stained-glass Grand Chandelier, which was made by

to be housed in a historical building and features 150 rooms

a Korean company, and a five-meter high painting of the Church

including eight suites, decorated in classic and contemporary

of the Savior on Blood by two artists from St. Petersburg, were

styles. The restaurant facilities include a classic and elegant The

specially created for the hotel lobby. Lotte Hotel St. Petersburg

Lounge restaurant, the first premium class Japanese restaurant

offers a completely new experience for guests seeking an

in St. Petersburg MEGUmi, and a rooftop bar L Terrasa with a

elegant lifestyle.

spectacular view over St. Isaac’s square.

|W| www.lottehotel.com/saintpetersburg |E| Reservations.SPB@lottehotel.ru


EUROPE

Hotel

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Turkey

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WINNER

Leea Spa at Cappadocia Cave Resort & Spa Leea Spa at Cappadocia Cave Resort & Spa is the world’s first

The 1 500 square meters of facilities also include massage-

full-service cave spa where guests can choose their own music

therapy rooms, a terrace for sunbathing with a capacity for 250

for a selection of massages and holistic beauty treatments. The

people and an aromatic steam bath that is ideal for guests who

spa aims to be one of the best in the world and facilities include

have respiratory problems.

two closed heated swimming pools, two Turkish baths, fitness centre, two saunas, steam room, salt room and an adventure

Leea Spa at Cappadocia Cave Resort & Spa welcomes guests

shower.

with a friendly team of professionals that can assist guests in creating a personalised health and beauty programme.

|W| www.ccr-hotels.com/leea-spa

|E| info@ccr-hotels.com


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Spa

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Italy

202

T Spa at Grand Hotel Tremezzo T Spa at Grand Hotel Tremezzo boasts over 10 000 square

T Spa at Grand Hotel Tremezzo also features an exclusive

feet of wellness space comprising of five elegant treatment

mosaic nail studio, a breath-taking infinity pool, a three-story

rooms, a Hammam suite, a brand new humid area that includes

gym and a private-access suite known as Suite Emilia – all of

a Mediterranean bath, steam bath and sauna with stunning

which offer panoramic views of Lake Como. T Spa also features

lake views of Lake Como. Additionally, the spa offers an ice

a newly opened hair salon that has been beautifully decorated.

fountain, emotional showers and a relaxation area decorated with preserved and restored seminato flooring as well as a classic fireplace.

|W| www.grandhoteltremezzo.com

|E| tspa@grandhoteltremezzo.com

WINNER


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Spa

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Murano Restaurant

S

D

A

R

T

S

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Montenegro

UR

W ANT A

A

WINNER

At the centre of Regent’s gastronomic offering is Murano

Murano Restaurant takes delight in creating simple yet elegant

Restaurant which features breakfast, lunch and dinner.

gastronomic experiences, with a focus on using fresh locally sourced ingredients and keeping flavours natural and organic.

Murano Restaurant is a light and bright all-day dining venue,

A luxurious breakfast of a cold buffet spread served alongside

inspired by the Venetian rule over Boka Bay with smooth

hot a la carte preparations awaken the day. For lunch and

terrazzo floors, vintage-looking mirrors, elegant chairs and

dinner, one can choose from a tantalizing mix of Mediterranean

chandeliers illuminating the white walls. The grand French

and Adriatic-inspired dishes, and a selection of prime meats and

doors open to amazing views of the yachts in the Porto

seafood, charcoal-grilled over an open flame. Come evening,

Montenegro marina.

savour a six-course degustation menu specially created for your delectation by the experienced team of chefs.

|W| www.regenthotels.com/regent-portomontenegro

|E| reservations.pm@regenthotels.com


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Restaurant

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United Kingdom

206

Spa at The Grand

WINNER

Located in the heart of York with views of the city walls

The spa has a 14-meter swimming pool, spa whirlpool, steam

and York Minster, The Grand Hotel & Spa is Yorkshire’s only

room, Nordic dry sauna and relaxation lounge in addition to

five-star luxury venue. The iconic, Edwardian building was

the state-of-the-art air-conditioned gym. The spa offers an

originally built for the North Eastern Railway headquarters

abundance of indulgent spa treatments including advanced

and the luxury spa is housed in the atmospheric former vaults.

facials, soothing body wraps, holistic massages, pre-natal treatments, manicures and pedicures. The spa offers a range of spa packages, perfect for day experiences and residential stays including the Blissful Afternoon Tea package, Couple’s Spa Day and Spa and Dine package.

|W| www.thegrandyork.co.uk/spa-at-the-grand |E| reservations@thegrandyork.co.uk


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Spa

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Gourmet Corner

D

S

S

T

A

R

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Montenegro

UR

W ANT A

A

WINNER

The Gourmet Corner is a classic yet funky patisserie

With a selection of coffee and tea specialties as well as creative

and delicatessen which offers a selection of classic

artisanal cakes and pastries, chocolate truffles, breads and fresh

sweet and savory dishes using the freshest ingredients

juices.

cooked

with

passion

and

plated

to

perfection. Secret Garden is an outdoor extension of our quintessential

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patisserie which represents an ideal venue for coffee and cake, breakfast or lunch.

|W| www.regenthotels.com/regent-portomontenegro

|E| reservations.pm@regenthotels.com


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Restaurant

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Czech Republic

210

Ecsotica Spa

Alchymist Grand Hotel

Ecsotica Spa at Alchymist Grand Hotel and Spa offers its

deep muscular massages and relaxing aromatherapy to bathing

guests a tranquil oasis dedicated to well-being and health.

rituals, detoxifying wraps and Darphin facials provided by an

The spa is one of the finest luxury spas in Prague, executing

experienced team of Balinese therapists. The spa also serves as a

restful rejuvenation in unrivalled privacy and comfort. The

special venue for corporate and private events and celebrations,

spa combines exclusive pampering spa treatments with

combining comfort and luxury with the undivided attention of

extraordinary design elements in Prague.

the staff.

The spa includes five intimately furnished treatment rooms, one of which is designed especially for couples wishing to share a romantic experience. Guests can also enjoy a variety of Indonesian-inspired signature treatments, ranging from

|W| www.alchymisthotel.com

|E| spa@alchymisthotel.com

WINNER


EUROPE

Spa

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Germany

212

WINNER

Club Olympus Spa & Fitness Club Olympus Spa & Fitness at Grand Hyatt Berlin, the

Club Olympus offers high end cosmetic treatments and healing

exclusive day spa at the hotel, spans more than 800

rituals inspired by the traditions of the Far East. A wide range of

square metres and offers breathtakingly views over the

massages and other treatments ensure relaxation for your body

rooftops of Berlin. A rooftop terrace with 250 square

and soul. Your spa experience is completed by an indoor pool, a

metres of lawn invites guests to bathe in the sun.

whirlpool, a Finnish sauna, a Turkish steam bath and a solarium. The exclusive day spa with its integrated fitness, which is equipped with innovative fitness equipment, is a temple of wellbeing and relaxation.

|W| www.hyatt.com

|E| clubolympus.berlin@hyatt.com


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Spa

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Switzerland

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INTERVIEW: Thermal Spa at Grand Resort Bad Ragaz

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|W| www.resortragaz.ch |E| reservation@resortragaz.ch

Marco R. Zanolari General Manager Grand Hotels

“We build our daily business around the “three ‘P’s”: people, product and profit. ”

What is your current biggest challenge

What

competing on a global scale in a highly

competitive?

is

your

secret

to

staying

competitive industry? We build our daily business around the

WINNER

One of the biggest challenges we face on

“three ‘P’s”: people, product and profit.

a global level is our location. Bad Ragaz is

Many hoteliers underestimate the people

not exactly a widely known destination. It

factor. In order to acquire returning guests,

is neither a big city nor does it have beach

we need to understand what makes their

access. However, Grand Resort Bad Ragaz

stay with us unforgettable. We want to

is nestled into a beautiful Swiss mountain

create emotions and memories that make

scenery. The panoramic Alp-view from our

our guests fall in love with our resort. This

Garden Pool outweighs the lack of beach

can only be achieved by offering excellent

access and the extensive spa area, seven

and personalized service through a highly

restaurants, two golf courses, on-site

engaged and motivated team.

Casino and the various cultural highlights compensate

for the

lack

of urban

infrastructure. Additionally, the expertise

What is a “FUN FACT” about Thermal Spa at Grand Resort Bad Ragaz?

of the on-site Medical Health Center and the Clinic make Grand Resort Bad

All of our pools (11 in total, counting the

Ragaz a fantastic destination for medical

public Tamina Therme thermal bath that

guests. Thus, it is highly important to raise

belongs to the resort) are filled with the

global awareness about Grand Resort Bad

healing 36.5°C warm thermal water that

Ragaz and its excellence in wellbeing and

we pipe directly into the resort from the

medical health.

nearby Tamina Gorge (which is an absolute


Spa attraction and worth a visit in itself). The gorge is replicated in the Thermal Spa and incorporated into the thermal water experience. What is your secret to staying “one step ahead” as a respected leader in your organization? The people factor is the basis of staying competitive. A healthy team spirit and motivated, appreciated and dedicated individuals will make the difference. To me, it is important to have a vision and to keep the staff in the loop as well as informed where we are going. The way leadership works has changed significantly over the years. One cannot lead an enterprise by making all decisions by oneself. Buy in is of essence. All members of an organization want to be heard and deserve to be heard. That is why I have created a monthly round table meeting with at least one team member from each department within the resort. During this meeting, we discuss current challenges that the teams face and listen to ideas on how to improve the guests experience in-house.

Hotel Awards may improve your hotel’s revenue, how will you be using the news to your advantage?

EUROPE

How do you see the association with Haute Grandeur Global

It is widely known that the Haute Grandeur Global Spa Awards only honor the best of the best within the hospitality industry. We are very proud to be among the best hotels and resorts worldwide – even more so given that the rating is in part based on direct feedback from our guests. Haute Grandeur’s audience mirrors our own. The inclusion in their communication and marketing channels will surely spark interest in many potential new guests. What is your short-term goal for the hotel in general and do you feel this Award will assist to achieve this? With the renovations of the Grand Hotel Quellenhof in 2019, our goal is to become “THE” leading European Grand Hotel thus also strengthening our position as Europe’s leading medical health and wellbeing resort. Every award that honors our excellence shows us that we are on the right track and raises awareness about Grand Resort Bad Ragaz among potential new guests.

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Austria

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Arany Spa

Park Hyatt Vienna

WINNER

Arany Spa at Park Hyatt Vienna offers a 15 metre (49 feet)

of the 17th century, Vienna became the centre of this craft.

swimming pool, a large wet area, a sauna, a steam room,

Around 1750, Anton Domanek created a breakfast and toiletry

vitality showers and relaxation areas. The spa also features six

set for Maria Theresa, the reigning archduchess of Austria and

luxury day spa suites including a Twinity Spa Suite with built-in

the queen of Hungary.

locker rooms and showers. The spa’s gym is equipped with the latest fitness technology, offering a range of innovative body

This history inspired the spa to use only the highest quality

movements.

materials, including gold tiles, precious stones and mother of pearl. The spa’s philosophy embodies an exceptional sensory

The name Arany is derived from the Hungarian word for gold.

experience, an interaction of fragrances and flavours, unique

In former times, to serve the nobility and aristocracy, many

ingredients, treatment techniques and music.

cultures developed fine gold smithery, and towards the end

|W| www.spa-arany.com |E| spa-arany.vienna@hyatt.com


EUROPE

Spa

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Germany

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Talise Spa Frankfurt Jumeirah Frankfurt

Talise Spa at Jumeirah Frankfurt is built around a philosophy

all the space and time you need to unwind before leaving

of holistic treatments, such as facials, full body massages

the spa replenished and revitalised. Guests also have the

and beauty therapies. The treatments at the spa are based

option to take a light and healthy snack from the Talise

on the individual needs of each person as well as enhancing

Nutrition menu that offers dishes that support detox, skin

their well-being and highlighting their natural beauty.

beauty and relaxation.

Guests can rest assured that Talise Spa at Jumeirah Frankfurt only uses the finest cosmetic and therapeutic products within the Aromatherapy Associates range. With two saunas and dedicated relaxation areas, you will have

|W| www.jumeirah.com |E| jftalise@jumeirah.com

WINNER


EUROPE

Spa

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Switzerland

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WINNER

Peak Health Spa at The Capra The Peak Health Spa at The Capra is an expansive luxury spa

Peak Health has been created in collaboration with a team of

offering three treatment rooms, a relaxation area, sauna, steam

medical and wellness experts in Switzerland and across the

and salt therapy rooms. The spa also features an indoor pool,

globe, to fulfil the need for a holistic approach to resetting one’s

outdoor hydrotherapy pool, a fully equipped gym and a mind-

health. With a team of expert advisors, the spa implements best

body studio for classes.

practices as well as latest academic and scientific research. The spa’s mission is to help people transform their lifestyles and

Each of the spa’s offerings, treatments and products are based on

create sustainable changes through true health immersion on a

the latest scientific advances, focusing on intelligent recovery,

luxury vacation in an idyllic environment.

regeneration and holistic wellness. The spa’s uniquely curated treatments include muscle recovery and detox, customized facials, therapeutic massages and active recovery support including infrared and salt therapies.

|W| www.capra.ch/spa |E| reservation@capra.ch


EUROPE

Spa

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INDIAN OCEAN


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Maldives

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Javvu Spa at Amilla Fushi Resort Javvu, meaning “Atmosphere” in the local Maldivian language of Dhivehi, is a perfect name for the island spa located amidst an umbrella of Banyan trees.

|W | www.amilla.mv |E| stay@amilla.mv


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Spa

This beautiful wood-based jungle spa boarders the beach on one side, creating magnificent views from the wellness cafe, gym, bodyism studio and steam/sauna relaxation area with plunge pool to relax and take in the “Atmosphere� and on the other side vast island jungle. The experts at Javvu Spa at Amilla Fushi Resort will assist and aid in each offering the spa provide its guests. Pure Massage, created by Beata Aleksandrowicz, is a unique and progressive massage that combines different techniques, deeply rooted in both Eastern and Western traditions. The beautiful organic range of iLA cover the body treatment offerings of scrubs, wraps, de-stress, chakra balancing and sunburn. Margaret Dabbs, a celebrated podiatrist and foot expert, fuses health and beauty to provide luxurious hand and nail treatments for guests.

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Maldives

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WINNER

Heylhi Spa at Fushifaru Maldives Heylhi Spa at Fushifaru Maldives is a sanctuary that embodies the spirit of rejuvenation and is inspired by the Cleaner Wrasse fish found throughout the island’s reef.

|W | www.fushifaru.com/spa-wellness |E| reservations@fushifaru.com


INDIAN OCEAN

Spa

Sense inner beauty, love and harmony from the scent of frangipani flowers scattered throughout the spa and relax, de-stress and revive your body and mind through the spa’s treatment range. The spa consists of five treatment rooms, which resemble traditional Maldivian cottages surrounded by jungle-like lush greenery and an outdoor garden bathroom. Guests can also enjoy manicures, pedicures, yoga and the spa’s plunge pool for pre or post treatment cool down. The spa also hosts a range of fitness and wellness retreats throughout the year, making it an ideal destination for guests to visit regularly.

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Maldives

The Iridium Spa, The St. Regis Maldives Vommuli Resort The Iridium Spa at The St. Regis Maldives Vommuli Resort promises a transformative journey in a resort oasis of

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tropically inspired sophistication. Alighting atop the scintillating waves of the Indian Ocean, the 1,850-squaremeter overwater luxury spa features plush furnishings set against white oak interiors to create an ambience of elegant tranquillity.

|W | www.stregismaldives.com |E| stregis.maldivesvommuli@stregis.com


Spa

INDIAN OCEAN

WINNER

Iridium Spa at the resort invites guests to enjoy a refined retreat with a variety of treatments including massages, body treatments and facials in single treatment rooms or any of the six couple’s treatment suites, including two Ayurvedic suites with private steam rooms. Sliding-glass doors allow guests to admire the unfettered sea vistas from their spa beds, while private terraces with soaking bathtubs ensure relaxation enhanced by the fresh ocean breeze. Situated on the sheltered terrace and commanding picturesque ocean vistas, the Blue Hole Pool is the most expansive hydrotherapy pool in the Maldives. The spa’s Ayurvedic specialist, acupuncturist, and other expert staff are at the ready to curate bespoke rituals to fulfil each individual’s wellness needs, that will leave each guest feeling refreshed.

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Maldives

The Over Water Spa, Conrad Maldives Rangali Island A unique experience in the Maldives, The Over Water Spa at Conrad Maldives Rangali Island is comprised of four

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thatched-roof treatment rooms set on stilts over the Indian Ocean.

|W | www.conradmaldives.com |E| mlehi.maldives@conradhotels.com

WINNER


INDIAN OCEAN

Spa

Three of these treatment rooms have glass floors, showcasing entrancing views of the colourful coral reef below, whilst a secluded serenity deck with open-air whirlpool provides the perfect finale to the spa rituals on offer. The spa ritual begins with a soothing cup of herbal tea in the iconic thatched-roof reception area before moving to the glass floor couple’s treatment room and enjoying a signature treatment as colourful fish swim amongst the coral below. An altogether different experience, guests will take part in colour rituals which are unique and have been designed to correspond with the chakra systems of the body to bring about physical, emotional and spiritual enlightenment

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Mauritius

Teppanyaki at Sofitel Mauritius L ‘Imperial Resort & Spa

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Restaurant

Discover a unique live Japanese dining experience at the Teppanyaki. The word Teppanyaki is derived from ‘teppan’ meaning iron plate and ‘yaki’ for grilled. Through this culinary journey, you will be able to discover the skills and dexterity of the chef who will masterfully whip up your dishes right in front of you. A unique dining experience awaits you in an imperial decor of reds and bronze. You can choose from the Sake, Ikebana, Samurai or Wasabi menus, with starter, side dish, main course and desert, where each highlights the best products of the island. Knives twirl, flames gush, food sizzle ... Let yourself be dazzled by the talent of our chef, master of Teppanyaki.

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Mauritius

Sofitel Mauritius L ‘Imperial Resort & Spa Spread over 9 hectares of tropical garden, Sofitel Mauritius L’Imperial Resort & Spa is located on the west coast of

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Mauritius.

Outlining

Asian-style

architecture,

Sofitel

Mauritius L’Imperial Resort & Spa’s decor has been done using natural materials with the aim of creating a Zen and peaceful luxury atmosphere.

|W | www.sofitel-imperial-mauritius.com |E| H1144-RE@sofitel.com


Hotel

INDIAN OCEAN

WINNER

This 5* hotel is just one hour from the international airport, and only 5 minutes from the charming village of Flic en Flac. The resort comprises 30 Superior sea facing rooms, 113 Luxury sea view rooms, 42 Family Prestige suites overlooking the Japanese garden, 5 Opera ocean view suites and 1 Imperial ocean view Suite. Sofitel Mauritius L’Imperial Resort & Spa offers a wide range of dining venues blending local cuisine with French and Asian delights. Our award-winning SoSPA is the ideal place to get away from the everyday; from ayurvedic massage to hot stones treatments, our Guests will be pampered by our team of professional therapists. Our Asian sanctuary offers both Day and Night Menus using Cinq Mondes, Decléor and René Furterer products.

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Maldives

Hulhule Island Hotel, Maldives Hulhule Island Hotel has the distinction of being the only hotel on the island where a international airport is located.

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It is less than five minutes travel from the airport and complimentary hotel shuttles are available round the clock for the convenience of guests.

|W | www.hih.com.mv |E| sales@hih.com.mv


Hotel

INDIAN OCEAN

WINNER

The closest island Male, the capital city, is a 10-minute boat ride away from the hotel. In MalĂŠ, guests may visit cultural sites, the lively and buzzing fish market as well as local markets to get acquainted with the Maldivian way of life. Surrounded by the unblemished natural exquisiteness of the Maldives, Hulhule Island Hotel has a wide range of guest facilities on offer whilst maintaining extremely high standards for the comfort of each international traveller. 239


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WINNER

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Mauritius

SO Sofitel Mauritius Sofitel has created a radiant oasis, where Lek Bunnagยนs inimitable architecture has been enhanced with exclusive designs by Kenzo Takada as well as lush vegetation, a turquoise lagoon and a quietly flowing stream. SO Sofitel

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Mauritius is based on the southern coast of the island and brings you to one of natureยนs finest settings. Soothing yet vibrant, elegant and naturally sophisticated, a place complimented by genuinely attentive service to make your stay doubly unforgettable. Enter a world of refinement set beside the languid waters of the Indian Ocean.

|W | www.sofitel-so-mauritius.com |E| H6707-RE1@sofitel.com


Hotel

INDIAN OCEAN

WINNER

SO Sofitel Mauritius welcomes you into a fragrant, luminous tropical paradise highlighted by modern architecture and fine materials. A naturally luxurious environment offering comfort and intimacy. The fine art of French-style living has been subtly enhanced by the rich local culture, resulting in a unique and intense celebration of all the senses. At the So Spa and So Fit, achieve total relaxation and well-being through techniques inspired by ageless traditions from all over the world. Discover or rediscover Mauritius in a new way, at a resort where modern design enhances natural paradise.

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Mauritius

La Plage Restaurant at SO Sofitel Mauritius Enjoy a unique culinary experience both intense and refined, La Plage Restaurant at SO Sofitel Mauritius offers a laid-

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back ambiance and a revisited seafood menu.

|W | www.sofitel-so-mauritius.com |E| H6707-RE1@sofitel.com


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With 60 covers, the restaurant opens directly onto the lagoon and sub-tropical gardens. A seasonal menu, based exclusively on fresh ingredients: fresh market vegetables, fish and seafood from the lagoon sold by local fishermen. A cuisine adapted to the climate and the spirit of the place, pure and simple, with lots of stir-fried thawed vegetables, la plancha sauteed fish, cooked in a wok or teppanyaki. Mauritian influence is seen in his use of small touches of spices, condiments and local fruits. The restaurants and bars at SO Sofitel Mauritius promise you to live the well- being in nature with a cuisine blending French savoir faire and Mauritian flavours. Chic, relaxed and facing the lagoon, La Plage Restaurant at SO Sofitel Mauritius is the ideal place for memorable meals.

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Mauritius

SoSPA at Sofitel Mauritius L ‘Imperial Resort & Spa Worldwide Ancient Traditions meet the refinement and skill of the latest in French cosmetology to create SoSPA:

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an exhilarating and rejuvenating experience. Awake your senses and feel re-energized with a selection of health and beauty treatments.

|W | www.sofitel-imperial-mauritius.com |E| H1144-RE@sofitel.com

WINNER


INDIAN OCEAN

Spa

Explore a new kind of spa experience with a wide range of poetic and surprising treatments. Discover all the ingredients to sublime your natural glow and make the stresses and strains of daily life fade away with our menu inspired by gastronomy. Inspired by its stunning location on the west coast with magnificent sunsets, SoSPA Sofitel Mauritius L’Imperial Resort & Spa invites you to experience exclusive treatments in our Spa cabins combining contemporary elegance in a natural setting for an unforgettable moment of Beauty and Wellbeing. The Spa represents an Asian temple overlooking the lush Japanese garden.

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Site Visit Feature

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Maldives

Conrad Maldives Rangali Island |W| www.conradmaldives.com |E| mlehi.maldives@conradhotels.com


Hotel

For those who journey to discover inspiration, Conrad Maldives Rangali Island is the quintessence of resort destinations, inspiring travellers to lose themselves in a sanctuary of bliss and live their passionate selves. From navigating aquatic gardens, to discovering rare marine life, dining above and below the water and unparalleled views of the Indian Ocean at every turn, the resort features villas and suites tucked amongst natural greenery and dotted above the Indian Ocean. The resort’s 12 restaurants and bars, two spas and a curated collection of locally inspired experiences, is designed to connect adults and children with the charm of Maldivian culture. Conrad Maldives is an inspirational backdrop featuring intuitive service and a distinctive mix of experiences, activities and dining, making it an unforgettable

INDIAN OCEAN

destination for couples and families.

WINNER

What we like about the resort • The dinner buffet is outstanding • Ideal for couples and families • Excellent watersport options • Outstanding spa

Site visit by Marinique de Wet, President & Founder

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Maldives

Fushifaru

|W| www.fushifaru.com

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Hotel

On the far North East border of Lhaviyani Atoll, sits the brand new exquisite little island of Fushifaru Maldives. A 35-minute breath-taking seaplane flight away from Velana International Airport and nestled between a national Marine Protected Area and three of the Maldives’ most iconic dive sites, Fushifaru Maldives promises adventure, excitement, discovery and serenity. Merging quintessential Maldivian design with modern aesthetics, Fushifaru Maldives’ 49 beach and water villas exude a sense of coziness yet is luxurious in its spaciousness and amenities. Each of the spectacular villas feature open-air bathrooms with indoor and outdoor showers, private verandas with dining areas and breath-taking views of the surrounding area. Fushifaru Maldives’ own private sandbank, only a few meters away in a crystal clear turquoise lagoon, is an island getaways.

INDIAN OCEAN

extraordinary venue for weddings, picnics and desert

WINNER

What we liked about this hotel • A heartly welcome & departure experience • It feels like home away from home • Visible management • Friendly & very helpful staff • Beautiful spa & pool area

Site visit by Marinique de Wet, President & Founder

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NORTH AMERICA


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Antigua

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Blue Spa at Carlisle Bay Resort Blue Spa at Carlisle Bay is made up of six treatment rooms,

Both male and female therapists are available with treatments

including one for couples, a wet room and a sauna. The spa also

in air-conditioned rooms and all facial products used are from

has a gym, hair- and beauty salon and a juice bar. Guests may

Irish skincare specialists, Voya. The spa also offers male-focused

enjoy yoga and tennis sessions on the nine courts that can be

and West Indian treatments, some designed to counterbalance

booked through the spa.

the effects of sun and long-haul travel, with time in the sauna and plunge pool proving perfect preparation.

The two-floor pavilion with its elegant, meditative atmosphere, sets the tone for relaxation and wellbeing. The spa offers facials, massages and scrubs for men and women in a relaxing environment surrounded by the Antiguan rainforest.

|W| www.carlisle-bay.com |E| reservations@carlisle-bay.com

WINNER


NORTH AMERICA

Spa

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Antigua

The Spa at the JW Marriott Cancun Resort The 35 000 square-feet, three level deluxe spa at the JW Marriott

The spa features 17 treatments rooms offering a cosy and

Cancun Resort exude classic elegance and sophistication with

quiet space where guests can indulge in a complete healing

beautifully selected dĂŠcor and an immaculate layout.

experience to get the most out of the beneficial effects of the top-notch treatments.

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The Spa nurtures mind, body and spirit of our valued guests with a wide variety of soothing massages, body scrubs and

The Spa offers spectacular views of the Caribbean Sea and

polishes, facial treatments, healing water baths and exclusive

the Nichupte lagoon and includes state-of-the-art fitness

spa treatments carefully designed to relieve tensions, diminish

equipment, a dedicated aerobics room, spa salon, indoor heated

and soothe physical and emotional stress provided by highly

lap pool, jacuzzi and a health bar.

trained professionals that will leave our guests feeling refreshed and renewed.

|W| www.carlisle-bay.com |E| reservations@carlisle-bay.com


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Spa

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WINNER


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AFRICA

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South Africa

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Res tau rant

Le coin Français The newest edition to the Franschhoek dining scene is a

Chef de cuisine and proprietor, Darren Badenhorst, brings a

restaurant really and truly for Franschhoek. Both in concept

deep understanding of classic French cuisine to the diversity

and in name, the aptly named “Le coin Français”, which means

that South Africa and the fairest Cape’s ingredients have to

Franschhoek, embodies the essence of the valley in heritage,

offer. Offering an à la carte lunch, a six-course tasting menu and

cuisine, art and wine.

an eight-course chef’s journey menu for evening dining, Le coin Français has something for every discerning client.

Le coin Français features cutting edge methods that meet time tested French elegance in cuisine, a carefully selected locally themed wine list to showcase the best local wines, French sommeliers and an ever-evolving collaboration of art in the

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Egypt

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Restaurant

Fellini Italian Restaurant at Cleopatra Luxury Resort Sharm El Sheikh Fellini Restaurant will impress the mood for an authentic Italian

Its unique architecture with its inspiring 60’s celebrities images

cuisine.. It was recognized and awarded as the finest Italian

all around the place with its black and white decoration make it

restaurant on Sharm El Sheikh.

different and exceptional. It offers only a la carte dinner with an elegant indoor and outdoor seating areas. At Fellini Restaurant

Our exceptional Italian chef will make sure you are served only

you will be served a wide selection of international beverages,

the finest meals and original Italian delicacies. Enjoy a taste

in addition to an expensive choice of Italian wine.

of Italian culture with our variety of traditional dishes and, of course, a premium selection of Italian wines and grappa. Fellini Restaurant’s ambiance, service, and rich flavors will come all

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AFRICA

SHORTLISTED

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Tanzania

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Hotel

Essque Zalu Zanzibar Take a deep breath of fresh Indian Ocean air, relax and unwind. Discover a destination off the coast of Tanzania, steeped in

From unique culinary destination dining experiences to authentic

legend and mystery, an evocation of the exotic.

spa rituals and a fully equipped kids club, Essque Zalu has it all wrapped up for both the young ones and those young at heart.

Essque Zalu Zanzibar is an intimate boutique destination nestled in a natural cove in the north east coast of Unguja (alias

At Essque Zalu Zanzibar hotel, create your own personal

Zanzibar). Combining contemporary luxury with a real sense of

paradise, your own kind of luxury, an experience of a lifetime.

place, this boutique hotel has the turquoise waters of the Indian Ocean to one side and lush green forest to the other, and there is just a hint of spice in the warm and fragrant tropical air.

WINNER

AFRICA

|W| www.essquehotels.com/zalu |E| reservations@essquehotels.com

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Egypt

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Spa

Cleo Spa & Wellness at Cleopatra Luxury Resort Makadi Bay Whether you have a moment to recharge, an hour to rejuvenate,

Guests are treated to an extravagant variety of state-of-art

or a day to relax, immerse yourself in tranquil sanctuary with

therapies and unique treatments includes sauna, Jacuzzi,

breathtaking views where you will find serenity and array of

Hammam, partial and full body massage, neck extension

treatments to suit any schedule or lifestyle. Cleo Spa will

treatment, sports massage, therapeutical treatment, hot stone

offer extensive spa facilities, which combines the quality,

massage and other numerous treatments.

service and ambience that will drift you away to a world of total rejuvenation to your body and soul. Our professional Spa

The dĂŠcor of Cleo Spa reflects the Asian influence of the relaxing

attendants are fully dedicated to your comfort and well-being

mood, where much of the furniture and artwork made of dark

with extra measures of pampering.

wood with the dimmed lit candles all over the place spread out, it softens light beams to reflect the cosiness and comforters of the place.

AFRICA

|W| www.cleopatraluxurymakadi.com |E| reservation@cleopatraluxurymakadi.com

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South Africa

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Hotel

Pondoro Game Lodge Pondoro Game Lodge is situated on the banks of the Olifants

A nature walk with an armed guide will add the thrill of

River in Balule Private Nature Reserve inside the Greater Kruger

encountering animals on foot. Your guide will page with you

National Park. A safari to Africa is about intimacy, tranquillity

through nature’s book and explain to you the meaning of various

and the romance of a bygone era. This small, exclusive 16-bed

tracks and why tracking is seen as the origin of science. Meals

lodge fits the mould perfectly with eight chalets spread out

are an extraordinary culinary experience where traditional

along the largest perennial river in Kruger National Park.

African cuisine fuses effortlessly with modern European trends.

Experienced guides in open safari cruisers will not only use their knowledge and bushcraft to try and show you the Big Five and other game, but they will do their best to paint memories of an Africa that will never fade away.

|W| www.pondoro.co.za |E| reservations@pondoro.co.za

AFRICA

WINNER

269


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South Africa

270 WINNER


Spa

Gatsby Spa at Sun City Resort Gatsby Spa at Sun City Resort is a family-run business with

leisure activities – all designed to relax the spirit and harmonize

over two decades of luxury spa experience.

the body, regenerate the skin and prolong its youth.

The spa caters to guests of Sun City which include national

Be pampered from top to toe with the unrivalled range of

and international celebrities and dignitaries. From massages for

treatments and therapies ranging from Luxury Facials and

day-trippers, to hair styling for the Miss World pageant, their

Relaxing Massages to Body Wraps. Choose your indulgence

qualified team provides professional luxury beauty treatments.

from an extensive array to relax the body and compose the soul.

Relax and be pampered in truly beautiful and superbly appointed surroundings and enjoy the dream world that combines an integrated program of beauty care, therapies, treatments and

AFRICA

|W| www.gatsbyspa.co.za |E| gphs@iafrica.com

271


272

Values discerning the ‘conventional’ from the ‘exceptional’.

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273


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www.hautegrandeur.com


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