Germany
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Hotel Victory Therme Erding
12
Jens Bernitzky General Manager
“The international awareness and reputation of Haute Grandeur Global Awards was one of the key factors to participate in this association. ” What is your current biggest challenge competing on a global scale in a highly competitive industry? Currently, our biggest challenge is to cope with all the COVID Restrictions that limits us in generating revenue – especially in the F&B sector – that we used to have in the past. A small advantage for us is that we are not as dependent on guests from overseas, as many other Holiday Resorts are, but we do see a gap in the bookings from Asian-/American Guests this year compared to 2020, as the restrictions for immigration to Germany will remain strict at least until the end of the year. I think one major task for the hospitality branch is to keep its staff-/their employees: quite a number of my colleagues reported that up to 30% of their employees quit their jobs and looked for new opportunities outside our branch. I am very happy that I have a very good HR Department and our Company has a strong Employer Branding - so were able to bound our
crew to our resort. We have only lost one of our employees during the lockdown period. Employer Branding-/” New Work” will be a major task for us General Managers. We need to find new payment methods, offer more benefits and to increase work-/ life balance. What differentiate the hotel from others in your opinion? Our USP is the combination of the Uniqueness how the Victory Resort Therme Erding was built (we are a luxury Theme Hotel which is a copy of the famous Warship “HMS Victory” of Admiral Nelson and Venetian Palazzo´s) plus the fact that we are part of World´s largest Spa- and Waterfunparc “Therme Erding” with more than 185.000m² of Space, 30 Saunas, over 30 Waterslides (highest amount of Waterslides in a European Waterpark), Spa, several Food Outlets, a decorated Fine Dining Restaurant and many more attractions.
