Rainbow Hospice Annual Report 2017

R A I N B O W H O S P I CE & PA L L I AT I V E C A R E

2017

Annual Report

Table of Contents 2 Expanding Education 3 Exceptional Service 5 The Ark 7 Volunteers 9 We Honor Veterans 10 Palliative Care 11 Grief and Loss 12 Donor Recognition 13 Event Sponsors 14 Financials

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Expanding Education Fourteen students in three sessions graduated from our Dedicated Education Partnership nursing education program in 2017.

Students in this 160-hour immersion program gain exposure to hospice and palliative care under the mentorship of experienced RHPC clinical instructors. The students have the opportunity to provide hands-on care in palliative, long-term care, and inpatient unit settings.

“I definitely feel like this is my calling.

I didn’t know what to expect but each week I was there I learned something new.

The nurses at Rainbow are amazing, and the most compassionate. There is definitely something that called me to start working at Rainbow.” –Claudia Parodi At the end of the program students present their capstone research at Resurrection University, where they are awarded with a palliative care scholar certificate. The first student to be hired out of the program was hired in late 2017.

DEP student Claudia Parodi with Nargis Nardi, Director of Clinical Development, at the DEP graduation ceremony in December 2017.

Two fellows, Dr. Shikha Garg and Dr. Tina Fabiano completed the Hospice and Palliative Medicine Physician Fellowship Program in 2017. Dr. Fabiano was hired at Rainbow as an associate hospice medical director and assistant program director of the HPM Fellowship.

Two fellows, Kenneth Nguyen and Cathleen McGovern began their HPM Fellowship rotation in August 2017.

Dr. Shikha Garg, HPM Physician Fellow, with Dr. Nicholas Parise at Garg’s graduation ceremony in July 2017.

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Exceptional Service 492

398

Hours of music therapy

Hours of massage therapy

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st

Hospice agency in the Chicagoland area to use the Macy Catheter ®.

Setting the standard in high-quality wound care with a wound care certified nurse on staff and available for consults. All clinical staff have received training in wound care.

A nurse receiving training on how to use the Macy Catheter® in May 2017.

PATIENT STORY:

A ‘Dream’ Comes True Our patient Dawn’s “dream” to meet Stevie Nicks came true at Stevie’s Ravinia Festival concert on September 9, 2017.

Knowing that she was a lifelong fan of Stevie Nicks, Dawn’s hospice care team wanted to help fulfill her final wish to meet her. In May 2017, they applied to the Dream Foundation, a nonprofit organization that provides “dreams” to terminally ill adults.

Dawn’s care team didn’t know whether she would live to attend the concert in September. But they kept holding on and supporting Dawn emotionally, physically, and spiritually. Just two days before the concert, the Dream Foundation called with VIP tickets for Dawn!

Dawn got to watch the concert from the front row, which was essential since she has lost much of her sight 3

from cancer-associated retinopathy. The final encore song was her favorite, “Landslide.”

After the concert Dawn got to go backstage, where she was greeted by Stevie Nicks. Stevie gifted Dawn a 24-carat gold replica of her signature crescent moon-shaped necklace. They talked for some time and she called Dawn her “moon sister.”

This life-changing experience was made possible by Dawn’s hospice care team, as well as the Dream Foundation. Thanks to their willingness to go above and beyond, Dawn had the chance to live her dream.

Rainbow Hospice and Palliative Care associates attending the funeral of a patient who had few family to attend.

“All my life, Stevie Nicks has been an inspiration to me, with her voice and her music. Meeting her gave me hope.”

–Dawn

Rainbow patient Dawn met Stevie Nicks at her Sept. 9, 2017 performance at the Ravinia Festival.

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The Ark Since the new Ark opened at Presence Resurrection Medical Center in late 2016, we began to care for an average of seven patients there.

For much of 2017 the Ark was in a “soft open” stage, operating at a capacity of ten beds as we continued to hire additional staff. We are pleased to announce that as of December 2017, the Ark is operating at its full capacity of 14 beds.

Thanks to the support of our generous donors, we have decorated a second family room to create a more peaceful space for the families who use the Ark. There are comfortable couches, chairs, tables, and a children’s bookshelf.

A patient room at the Ark Inpatient Unit

PATIENT STORY:

Ark Construction Hits Home The renovations to the new Rainbow Hospice Ark Inpatient Unit came full circle when the father of one of the construction company’s employees received care at the Ark.

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Victor Senese is project executive at the construction company that was contracted for the Ark’s new space at PRMC. So when Victor’s father Dominic fell ill, it was a natural decision for the family to choose the Rainbow Hospice Ark.

“My father spent the last couple weeks of his life at the Ark. Obviously it was a very difficult time for our family, but the help and support we received from the staff was terrific. They truly made what was a terrible time much better.

Dominic spent the last few weeks of his life receiving care in the comforting, home-like environment his son had helped to create.

“My father was always treated with respect and compassion, and he was made as comfortable as possible. We were always kept well-informed of my dad’s condition and what we could expect,” Victor said.

Some of the Ark Inpatient Unit team Front Row (left, right): Ron Kukula, Ark Volunteer; Pam Fanella, Ark CNA; Anahi Noveron, Ark CNA; Joana Robles, RN; Eileen Williams, LCSW, Ark Social Worker Back Row: Taylor Hyde, Ark CNA; Kayce Riordan, Ark Practice Manager; Mary Monaco, Ark RN; Diane Boyle, Ark APN

Dominic spent the last few weeks of his life receiving care in the comforting, home-like environment his son had helped to create.

One of the family rooms at the Ark Inpatient Unit 6

Volunteers 8%

Increase in volunteer hours

22%

VOLUNTEERS RECRUITED:

Increase of comfort care visits between 2016 and 2017

Two memory bear workshops were held in Mt. Prospect and Elgin, where bereaved family members worked with volunteer sewers to make keepsake bears using the clothing of their deceased loved ones.

Four massage therapy and one chaplain

Participants in our memory bear workshop in October 2017

PATIENT STORY:

TV Star Volunteers for Hospice Our patient Eileen loves the NBC show Chicago Med. Imagine her surprise when she found out her patient care volunteer was Torrey DeVitto, one of the stars of the show! Torrey brought her costar Nick Gehlfuss to meet Eileen at one of their visits in September 2017. Eileen was so happy that she had tears in her eyes when she thanked them for coming. Eileen later had the chance to visit the set and meet the entire cast of Chicago Med in November 2017.

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Torrey is a longtime hospice advocate and ambassador for the National Hospice & Palliative Care Organization.

She has volunteered at Rainbow for several years. “Eileen and I just connect,” she said. “It’s been really beautiful.”

Hospice patient Thomas with pet therapy chicken Virginia and her handler, Charles

The Love to Care in Long Term Care Program provided 40 volunteer-led groups serving 1,346 residents from nine long term care facilities. Group events included: • Veteran Honoring Ceremonies

• Group Pet Therapy

• Music Bingo

• Paper Creations

• Golden Oldies

• Art Appreciation

• Sounds of Meditation

• Read and Respond

“Eileen and I just connect, it’s been really beautiful.”

–Torrey DeVitto

Rainbow patient Eileen with stars of NBC show Chicago Med, Torrey DeVitto and Nick Gehlfuss.

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We Honor Veterans Rainbow became a Level Four Partner of the We Honor Veterans initiative, the highest level of the initiative of the National Hospice and Palliative Care Organization in conjunction with the Department of Veterans Affairs.

Less than 20% of hospices nationwide have received this distinction.

Rainbow released the 116-page Guide to Health, Home and Honors: Opportunities and Benefits for Chicagoland Veterans at the Chicagoland Veteran Benefits Expo we hosted in November 2017. The event was attended by more than 30 organizations committed to veterans’ affairs.

Left: Katie Kirby with representatives of Guardian Corps U.S.A. and Chicago’s Young Marines at the 2017 Chicagoland Veterans Expo.

Right: Katie Kirby presenting the ‘Chicago Guide to Health, Home, and Honors’ at Rainbow’s 2017 Veteran’s Expo.

PATIENT STORY:

Korean War Veteran Receives Hero’s Welcome Korean War veteran and Rainbow Hospice patient Harold Spence was chosen to take part in the Honor Flight Program.

In November 2017 Harold and other veterans traveled to Washington, D.C., where they visited the memorials dedicated to their service and sacrifice in Korea.

Mr. Spence, 88, was a Yeoman Petty Officer 3rd class in the United States Navy. He served in the Reserves from 1948-1952 and on Active Duty in the Korean Conflict in 1952 and 1953.

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“It was the most memorable flight, including the police escort on a motor coach bus,” Harold remarked. “I met a bunch of nice veterans. The trip to the memorials was most impressive. We went to the Korean Memorial Wall and it was the most moving experience.”

At the end of the two-day experience, Harold and the other Honor Flight heroes were welcomed home by their families at Midway Airport.

Palliative Care NEW PRESENCE PALLIATIVE CARE TEAM MEMBERS: • Two advance practice nurses • Two licensed clinical social workers

9,162

3,181

Palliative care consults

New patient palliative consults

Two palliative care team members and one board member completed the two-year Coleman Fellowship, a regional interdisciplinary training program for practitioners seeking to improve quality and access of care for patients.

In addition, palliative care team members presented at a number of conferences including the Illinois Hospice and Palliative Care Organization, the Illinois Critical Access Hospital Network, and SEAK, Inc. Dr. Richard Wolfe and APN Tracy Brunetti of the Rainbow palliative care team partnered with the team at Presence Holy Family Medical Center (PHFMC) to care for a patient who was receiving life support in the ICU. Brunetti, Wolfe, and the PHFMC team put a care plan in place that reflected the patient and his family’s wishes. Working with the patient’s attending physician, pulmonary experts, and physical, speech and occupational therapists, the team was able to decrease the patient’s medication and wean him off the ventilator and other interventions. Thanks to their teamwork, the patient, who was in his early fifties, was able to walk out of the hospital on his own.

“The trip to the memorials was most impressive.

We went to the Korean Memorial Wall and it was the most moving experience.”

–Harold Spence On Friday, Nov. 10, 2017 Harold Spence received a hero’s welcome when he returned to Midway Airport from Washington, D.C., as part of the Honor Flight program.

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Grief and Loss RAINBOW GRIEF & LOSS SERVICES OFFERED: • Five spousal loss groups each month

739 Community counseling contacts made

1,232

2,194 Hospice families served

• Support groups for adults who have lost parents or siblings • A monthly Spanish-speaking group • Five memorial services each year

People attended a grief group, workshop, or memorial service in 2017 and the department expanded its offerings by starting a faith-based grief group and by offering counseling in partnership with Presence Behavioral Health.

In addition to hosting seven master-level interns, Grief & Loss Services also graduated two bereavement fellows who contributed a great deal to faith community engagement and social justice initiatives.

The Good Mourning Program continues to thrive with monthly meetings, a holiday gathering, and an annual camp. Good Mourning serves 250 individuals representing 90 families.

Top: Participants at the Good Mourning Program’s annual holiday gathering in December 2017.

Bottom: 2017 bereavement fellows Meagan (second from left) and Sinda (sixth from left) with 2018 fellow Lydia and Rainbow Grief & Loss Services staff at their graduation ceremony.

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Donor Recognition Honor Roll of Donors January 1, 2017 – December 31, 2017

$25,000 +

FOUNDATIONS, BUSINESSES AND ASSOCIATIONS

Janice and Kenneth Printen

Harry F. Chaddick & Elaine Chaddick Foundation, Inc.

Richard Raish

Cremation Society of Illinois

Julie and Theodore Roknich

Landgraf Family Foundation

FOUNDATIONS, BUSINESSES AND ASSOCIATIONS

Sharon Rudnick and Martin Bucacek

Niles Township Government

Kristi and Mark Ryken

Anonymous (1)

OnePoint Patient Care

Peter Samaan

Park Ridge Stationers

Steve Schermerhorn

Rotary Club of Northbrook

Carrie and Michael Schertler

INDIVIDUAL DONORS Lynne and Gil Adams Rosemary DeMore Ann and George Gatto

Edison Park Turkey Trot

$10,000 – $24,999 INDIVIDUAL DONORS Barbara and Marvin Feig

Janice Prinz Bruce Rhoades

Victor Senese

$1,000 – $2,499

Pamela and Brian Smith

INDIVIDUAL DONORS

Bernard Stark

Barbara Antoci

Matthew Stefanich

FOUNDATIONS, BUSINESSES AND ASSOCIATIONS

Mary Jo and Edwin Boldingh

Therese and Thomas Villano

Michael Brennan

Butler Family Foundation

Francene Burman

FOUNDATIONS, BUSINESSES AND ASSOCIATIONS

Patricia Carbone

Avantara Park Ridge LLC

$5,000 – $9,999

Karen and Glen Ceisel

Borchardt Family Foundation

INDIVIDUAL DONORS

James Courtney

CDK Global, Inc.

Richard DeMayo

Conboy’s Westchester Funeral Home

Pamella and Ronald Dryier

City of Des Plaines

Ann and Mark Fastert Mary Fitzpatrick

George M. Eisenberg Foundation for Charities

Jeannie and Dan Frey

Generations Healthcare Network

Lorette Geiger

Green Line Hose & Fittings Ltd.

Estate of Geraldine Gerace

Gremley & Biedermann, Inc.

Estate of John Glynn

The Lakone Company

Lori and Michael Gordon

Malec & Sons Funeral Home

Linda and Matthew Heitz

Joseph Mullarkey Distributors

Sandra and Michael Herlihy Judith Ishii

Midwest Warehouse & Distribution System, Inc.

INDIVIDUAL DONORS

Kathleen and Allen Jezek

Pajeau Children’s Foundation

Anonymous (1)

Hope and Kenneth Jones

Park Ridge Community Fund

Shirley and Clayton Bond

Mary Joyce

Christine Coulombe-Filar and Thomas Filar

Christine and Daniel Kotara

Presbyterian Women of the Park Ridge Presbyterian Church

Teri and Michael Englehart

Susan Laney

Marny Fetzer and Mark Wold

Kathleen and Neil Leslie

Joan Giardina

Laurie and Thomas Mallin

Karen and John Kolb

Joanne and Eric Mock

Kathleen Kwiatt

Nancy Newman

Debora and Timothy McCurry

Genevieve Novak

Janet Ortaggio

Janis O’Donnell

Joanne and Nicholas Parise

Melissa and Kelvin O’Meara

Ralph Roraff

Marlane and John Paleczny

Juanita and Ted Sigg

June Palm

Blaine and Tom Wells

Kathleen Peterson

Sandy and Hebert Schmeisser Marion Walsh FOUNDATIONS, BUSINESSES AND ASSOCIATIONS Adreani Foundation AdvaCare Systems, Inc. The Coleman Foundation Elite Ambulance Dr. Scholl Foundation

$2,500 – $4,999

Lisa and Alexander Kowalenko

Sasser Family Holdings The Simms Family Foundation Sisters of the Resurrection Suburban Elevator

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Event Sponsors ANGELS BALL & GOLF OUTING

Jennifer and Joseph Campagna

Jenny and Kenneth Printen

Dollard Carey

Janice Prinz

A Abiding Care

Christine Coulombe Filar and Tom Filar

Presence Health

Durment Financial Planning

Sally Pryor

Tori Engstrom-Goehry and Jerry Goehry

Thomas Rogers III

Susan Enright

Julie and Theodore Roknich

Marny Fetzer and Mark Wold

Rust-Oleum

Jeannie and Dan Frey

Sasser Family Holdings

Generations at Regency

Juanita and Ted Sigg

Lori and Michael Gordon

Pam Waickus Dryier and Ron Dryier

AdvaCare Systems Avantara Park Ridge Cremation Society of Illinois Rosemary DeMore Elite Ambulance Ann and Mark Fastert Gatto Industrial Platers Generations at Oakton

Gregg Communications Systems Linda and Matthew Heitz

GOLF OUTING

Hyatt Regency O’Hare

Conboy’s Westchester Funeral Home

Kathleen and Allen Jezek

Cumberland Chapels

Karen and John Kolb

Gaby Two

Kathleen Kwiatt

Gregory Hyundai and Infiniti

Valerie and Richard Reiss

Malec & Sons Funeral Home

Gremley & Biedermann

Masako and James Mayahara

Joseph Mullarkey Distributors

ANGELS BALL

Debora and Timothy McCurry

M.J. Suerth Funeral Home

Midwest Warehouse & Distribution System

Medical Business Bureau

Kevin Morrissey

Ralph Roraff

Valerie Nikolas

Suburban Elevator

Good Earth Lighting HDG Design Group, Inc OnePoint Patient Care Park Ridge Stationers Presence Life Connections

Bear Construction Mary Jo and Edwin Boldingh Shirley and Clayton Bond

Joanne and Nicholas Parise

Top Left: CEO Susan Enright with COO/CNO John Stys and his wife.

Top Right: Young Marines at Angels Ball.

Bottom: Mr. George Gatto with his guests.

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Financials Rainbow Hospice and Palliative Care Annual Revenues and Expenses January 1, 2017 – December 31, 2017

Patient and Program Services

$27,181,289 Contributions and Fundraising

REVENUES

$28,432,692

$950,000 Other Income

$301,403

Hospice Operations

$19,692,793 Palliative Care

$1,332,382 LIFE Institute

$335,491 EXPENSES

$27,650,506

Community Bereavement

$396,786 General & Administrative

$5,308,548 Depreciation

$241,101 Fundraising

$343,405 14

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