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IN THIS ISSUE WORKING KNOWLEDGE PAGE 11: Highlights from the Bridge Series PAGES 14 & 15: Catching Up with HORAN Retirees
TRENDING NOW PAGES 4 & 5: Health Benefit Trends to Consider for 2021 PAGE 10: Two Brand New Additions to the HORAN Wealth Team PAGE 12: Special Recognition for Two HORAN Employees
Client Spotlight: “For the Arts, For All All” pageS 16-19
FORWARD THINKING PAGE 9: Better Health, Brighter Futures for Campuses PAGE 13: HORAN Opens New Offices in Dayton & Columbus
Front Cover: Dayton Contemporary Dance Company; Dancer: Michael Green; Photography: Scott Robbins Back Cover: Cincinnati Ballet Dancers; "Swan Lake"; 2020; Choreography: Kirk Peterson; Photography: Hiromi Platt Photography
Benefits:
What, Like it’s Hard? SM
HORAN Launches HEALTH Consortium PageS 8 & 9
looking to improve the financial literacy in your workplace?
PAGES 6 & 7
CHECK OUT THE #2 HEALTH INSURANCE PODCAST IN THE COUNTRY "Benefits: What, Like it's Hard?" podcast is the perfect podcast to teach your employees about all things benefits with tips on how to improve physical and financial wellness. Listen and subscribe today by visiting www.horanassoc.com/tunein
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Volume 23
A Letter from the President I
am writing this introduction just a few days ahead of our national election. The election will hopefully be decided by the time you open these pages. I am fully confident that whoever wins will continue to steer our great democracy toward a path that allows each citizen to fully attain our inalienable rights of life, liberty and the pursuit of happiness. We continue to learn each day that we are a better nation when we collectively work for the good of all our citizens. This issue of the magazine is chock full of interesting articles about our clients, our employees and their accomplishments. In addition, we report trends in health and wealth strategies that create great outcomes for our clients, both corporate and individual. You might enjoy reading about some of the HORAN retirees. This article provides an update on how a few of our best former associates are doing post-retirement. They remain a cherished asset to the foundation of our growth and success.
We announce in this issue the opening of our two new offices in Dayton and Columbus. Business growth demands that we expand our services and footprint in both of these cities. And we have a special section on some of our region’s fabulous arts organizations. Artists are problem solvers. We will depend on the arts to refresh and inspire us as well as to continue to serve as one of the great magnets of talent in our region. We will be releasing a special edition of our HORAN magazine this coming January. It will focus on the election results and thoughts about what the next administration will accomplish. We will feature a special panel of experts to give you the best information possible. Look for it in early 2021. Enjoy the upcoming holidays with your family and close friends. And continue to find ways to honor our first responders and frontline workers during the COVID-19 pandemic.
Terence L. Horan, CLU, ChFC, CAP President and Chief Executive Officer
www.horanassoc.com
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TRENDING NOW
Trending Now in Health Benefits Part of our role as health benefits consultants is to explore, vet and recommend marketplace innovations to best meet unique client needs. We’ve collected the top marketplace trends to consider or explore for 2021.
It’s worth repeating. The employer gets access to unused, voluntary, employee funds. This is possible through HORAN’s partnership with BeneRe and their exclusive voluntary benefits captive.
1. Unique Funding & Purchasing Opportunities
Read more: Visit www.horanassoc.com/vbcaptive to learn how you can reinvest unused dollars from employee-funded benefits into your total rewards budget.
Consortiums Joint purchasing opportunities can be difficult to navigate because of the rules governing when and how employers come together to purchase insurance, but they are attractive to some employers because they bring smaller groups together to create a larger group in order to: • • •
Spread risk and minimize claims volatility; or Create economies of scale for greater purchasing power; or In some instances, allow smaller employers (less than 50 employees) to avoid community rating.
Employers who come together must work to find alignment in their benefits philosophy. Key areas to consider are: plan design, vendor selection, rates, cost containment strategies and risk sharing strategies. Read more: Check out pages 8 & 9 to read about a group of Ohio Higher Education Institutions who worked with HORAN to create the HEALTH consortium.
Stop Loss Captives What if there was a way to reduce stop loss renewal volatility and more effectively manage claims cost while offering an option for return of premium? The WAYMARK Collective is a stop loss captive that brings like-minded businesses together to buy insurance more efficiently, proactively manage health care costs and reduce renewal volatility. The WAYMARK Collective delivers all of the benefits of a stop loss captive, like renewal stability, greater scale for predictability and opportunity for return of premium, but because it is exclusively offered to HORAN clients, it also: • Returns surplus on an annual basis. held hostage.
Funds are not
• Aligns HORAN clients with peer employers, equally vested in producing better outcomes and leveraging group purchasing power. • Reduces the number of parties involved making it a more cost-effective captive solution. Read more: Visit www.horanassoc.com/captivesolution to learn if WAYMARK Collective is right for your organization.
Voluntary Benefits Captives In traditional voluntary benefit programs, an employer collects premiums on behalf of their employees and sends this money to a carrier to pay claims. If there is any money left over after claims have been paid the insurer keeps the money. There is a new, exclusive solution for voluntary coverages that allows the employer to receive unused voluntary, employee premiums to reinvest into their benefits package. 4
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2. Adopting Virtual Care Beyond Traditional Telemedicine Marathon Health’s Virtual Care Marathon Health (formally known as OurHealth), a leading provider of independent primary care, provides continuity of care in a virtual setting.
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TRENDING NOW More and more patients are relying on telemedicine as a result of the COVID-19 pandemic. And this change in how patients receive care isn’t going away any time soon.
4. Building Better Pharmacy Strategies
Unlike standard telemedicine, which is designed to consult, diagnose and treat acute & non-recurring medical issues (e.g. flu, cold, sinus), Marathon Health is delivering comprehensive primary care in a virtual setting. This means that when patients engage with Marathon Health’s virtual visit platform, they benefit from receiving quality care from their primary care physician with access to their medical charts and health history.
In 1995, prescription drugs represented 6% of national health expenditures. By 2025, it is expected to increase to a staggering 40%. What can employers do to combat these mounting costs?
Marathon Health is focused on providing an exceptional patient experience. In addition to their convenient clinic locations, multiple options are available for care 24 hours a day, 7 days a week including: virtual appointments, portal scheduling, an after-hours nurse triage line and the LiveHealth Triage tool. Read more: Visit www.horanassoc.com/marathonhealth to learn more about how Marathon Health is evolving the telemedicine landscape.
3. Leveraging Benchmarking to Contain Costs As health care plan offerings and the federal regulatory environment become more complex, benchmarking data has become increasingly critical for employers looking to manage their health care benefit programs effectively. Providing an attractive, competitive and cost-effective health plan is critically important to local employers as they strive to recruit and retain top talent. In order to provide such a plan, understanding how your health plan compares to other similar companies is crucial. The intent of benchmarking is to provide employers of all sizes with the data they need to determine which types of plans are most popular in their area, how their plans compare against competitors’ plans and relevant information to negotiate their rates and communicate plan advantages to their employees.
HORAN is an industry expert in the area of pharmacy benefits. We employ five Certified Pharmacy Benefit Specialists accredited by the University of Kentucky College of Pharmacy. Our pharmacy team utilizes HORAN’s proprietary comprehensive contract analysis process and continuously vets current and new PBM players & contracts in the marketplace to help employers better negotiate long term contracts to maximize savings. Given the mounting costs and complexity, HORAN wants all of its clients to become pharmacy experts. We hosted a three-part webinar series and have created an honorary PBM certification series that covers: • • • • • •
The Basics of Pharmacy Benefits Speaking the Language - Terms to Know The Role of a Pharmacy Benefit Manager, Money Flow & Pricing Best Practice Strategies to Contain Costs Finding the Right PBM Partner What Makes a Strong PBM Contract
Read more: Take the first step towards earning HORAN's honorary PBM certification by viewing the modules posted at bit.ly/HORANpharmacy.
Carrie Glandorf Platform Area Leader, HORAN Health
Read more: Be on the lookout for HORAN's 2021 Benchmarking Survey report launching in March 2021. www.horanassoc.com
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FORWARD THINKING
Looking to improve the financial literacy in your workplace?
HORAN Wealth is Proud to Announce New WealthBeing Program My financial journey began like many others in my generation. I graduated high school, went off to college with a newfound independence and after four years found myself starting my adult life with an introductory job offer and a pile of debt. I could solve calculus equations and identify every element on the periodic table, but I didn’t understand a thing about money management. Like many Millennials, I had learned most of what I knew about finances from my parents and again, like most Millennials, my parents didn’t think it was appropriate to discuss finances with their children. Fortunately for me, I discovered a passion for the finance world and pursued a career in investing and retirement planning. Not everyone will follow that path. In reality, 85% of Americans are anxious about their financial lives¹ and fewer than one-third of adults understand three basic financial literacy topics (e.g. budgeting, credit, debt, etc.) by age 40². At HORAN, we have long worked to change that. In March of this year, we faced a new challenge; how do we continue to educate and engage our clients in the face of remote work and shutdowns as a result of the COVID-19 pandemic? We suddenly had a need to provide solutions that offered greater flexibility and access to financial tools and resources. This sparked an internal initiative to better meet the financial
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¹ Center for Financial Services Innovation, Financial Health at Work: A Prescription for Productivity, 2018 ² FINRA, State of U.S. Financial Capability study, 2018
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FORWARD THINKING education needs of our clients through a series of pre-recorded and live, remotely delivered resources, now known as HORAN WealthBeing. To date, we’ve reviewed, refreshed and created from scratch a library of pre-recorded videos, infographics, podcast episodes and more that can be utilized by plan sponsors and their employees to provide holistic financial wellness at any time and from a safe distance. Hosting live, in-person presentations may remain challenging over the coming months, but with HORAN’s technological resources, pre-recorded options and live, presenter-led virtual courses, our clients have more access and better resources than ever before.
85
%
of Americans are anxious about their financial lives
Since every employer has different needs, HORAN WealthBeing is customized to each client’s unique employee population. No one is getting a one-size-fits-all solution, we are meeting with each client to uncover the challenges they are facing and then offering solutions to meet those needs. We know there is a strong correlation between better financial wellness and improved physical health. HORAN WealthBeing also includes a Financial Wellness Certification Program that employers can utilize in conjunction with their Health & Wellness Incentive Programs. Financial wellness and literacy impact an employee’s mental health, productivity and even their motivations to seek medical care. Employees facing financial anxiety may delay seeking medical treatments for fear of the potential expense which can lead to increased costs down the road. 45% of employees who are distracted by finances tend to spend at least three working hours a week worrying about or dealing with financial issues.³ And, according to the World Health Organization, personal finances are the leading cause of the “stress epidemic” that is contributing to a $300 billion a year expense to American businesses.
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With resources like HORAN WealthBeing we seek to provide our clients with the tools they need to empower their employees, improve financial literacy and develop a more engaged and fulfilled workforce, even in a remote work landscape. For more information, contact your HORAN Relationship Manager today at 800.544.8306.
of adults understand basic financial literacy topics like budgeting, credit & debt by age 40 Amanda Hall Education Engagement Coordinator at HORAN ³ PricewaterhouseCoopers US’s Employee Financial Wellness Survey, 2018 For educational purposes only. HORAN Wealth Management (HORAN Securities, Inc.) is a SEC Registered Investment Advisor, and a registered broker-dealer, member FINRA | SIPC.
www.horanassoc.com
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TRENDING NOW
HORAN Launches HEALTH Consortium
Supporting Ohio Colleges with Health Benefit Strategies In 2018, a group of Ohio public college and university presidents approached HORAN to find a way to alleviate cost pressures and provide long-term stability for their health plans.
Board President of the HEALTH Consortium. “Large rate swings are disruptive and pose a challenge to budget management along with having a negative impact on individual employees.”
"Like most employers, Shawnee State University's health care expenses were growing rapidly and becoming unsustainable, so for several years, we’ve been exploring options to reduce health care costs," said Dr. Jeffrey A. Bauer, President of Shawnee State University. "In 2017, our benefits team worked with HORAN to identify approaches to containing costs, and among those strategies, was the idea of pursuing group purchasing opportunities."
HEALTH creates stability, predictability and efficiencies which help to drive cost savings. Some of the benefits of the Consortium include: entity-specific plan design, multiple medical and pharmacy carrier options as well as tiered rating based on claims experience. The HEALTH Consortium is a health plan pool within the larger Jefferson Health Plan (JHP) pool. JHP is a non-profit self-funded health care program designed to provide economical health care to political subdivisions through group purchasing.
HORAN worked with these institutions to form the Higher Education Action Liaison Target Healthcare (HEALTH) Consortium, designed for mid-sized public colleges and universities in Ohio. HEALTH is designed to meet the specialized needs of Ohio public colleges and universities by leveraging the power of their collective size and likemindedness. The colleges currently enrolled in the HEALTH consortium include Cincinnati State Technical and Community College, Clark State Community College, Edison State Community College and Shawnee State University. “Our main motivation for joining the HEALTH consortium was to reduce changes in annual premiums,” said Dr. Doreen Larson, President of Edison State Community College and
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“Ohio colleges now have an opportunity to come together to create stability, credibility and predictability around their benefits’ budgets,” said Valerie Bogdan-Powers, President, HORAN Health. “This consortium absorbs claims fluctuations to even out renewals. It allows for easier reserve build, provides the benefits of self-funding and gives an opportunity to capitalize on economies of scale for purchasing.” This Board-directed Consortium will strive for further efficiencies in all areas to provide unprecedented stability to higher education budgets. Ultimately, the goal is to grow membership and be the first choice for similarlysized public higher education institutions.
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Campus Health Solutions
HEALTH’s target members are like-minded higher education institutions with less than 500 employees who qualify as a Public Entity under the Ohio Revised Code (ORC). Higher education institutions, created pursuant to the ORC, are defined as technical colleges, community colleges, state colleges and state universities. HORAN supports eight higher education institutions, representing over 67,000 students and 12,000 employees for a combined 44 years of partnership. HORAN also has extensive consortium experience focusing on local school districts and municipalities as well a pooled purchasing for the arts and health care entities. “The expertise, professionalism and experience that HORAN brings to the table is unparalleled,” said Doug Schantz, Associate Vice President for Business Affairs at Clark State Community College. “Clark State is extremely pleased to have HORAN and their leadership team as partners in the creation of the HEALTH Consortium. Whether it be establishing the HEALTH Board, implementing the appropriate governance structure, ensuring all core compliance measures are met or delivering on what the final billing and data reporting dashboards will look like, the HORAN team has been an integral part of our group and we look forward to their continued contributions to our success.”
Valerie Bogdan-Powers President, HORAN Health
BETTER HEALTH, BRIGHTER FUTURES At HORAN, we recognize that enormous budget revenue shortfalls and subsequent spending cuts are having an unprecedented impact on colleges and universities. Institutional aid may be falling short of campus needs. HORAN Campus Health Solutions champions bold innovations backed by data to help students and universities thrive. We integrate a total campus approach with comprehensive services to achieve superior physical, behavioral, mental and academic results for students and campus employees. As a result, universities will experience reduced administrative burdens and time, better efficiency, lower costs and increased plan engagement through our tried and tested approach. Our mission is to help universities thrive, support the entire campus community and transform the way students engage in their health through: • Better Data, Decisions and Strategies • Innovative Experiences and Health Literacy • Comprehensive Expertise & Services Contact Chris Mihin at 513.794.2960 or ChrisM@horanassoc.com to schedule a meeting. Visit www.horanassoc.com/campushealth to learn more.
Chris Mihin Vice President and Managing Principal at HORAN Campus and Individual Health Solutions
www.horanassoc.com
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TRENDING NOW
Two BRAND New additioNs to the horan wealth teaM HORAN is proud to announce the continued growth of our Wealth Management team. Join us in welcoming Ben Hardigg, CFP, Vice President and Wealth Advisor, and Andrea D. Costa, Esq., Vice President of Financial Planning. Ben joins us with over 20 years of experience in financial planning. Throughout his career as a Certified Financial Planner™ (CFP), Ben has helped families and individuals feel comfortable with the changes that come in life. He collaborates with clients to achieve their financial goals through holistic financial planning encompassing investment, insurance, estate, tax and education planning. Ben’s passions lie with helping clients live the life they dream without worries of the unknown. “Ben’s commitment to his clients’ success is apparent in everything he does,” said Terence L. Horan, CLU, ChFC, CAP, President & CEO of HORAN. “His big picture thinking combined with having an eye for the details will take him far in his career.” Ben enjoys spending time with his wife, Libby, daughter, Hunter, and their English cream retriever, Louisa. He is also involved with his alma mater Cincinnati Country Day School, Leukemia and Lymphoma Society, American Cancer Society and Habitat for Humanity. He looks forward to becoming involved with HORAN’s internal committees such as fundraising for and volunteering with the United Way. Andrea joins HORAN Wealth after practicing law as an attorney for nearly a decade. Serving in the newly established Vice President of Financial Planning role, Andrea works with executives and other professionals, closely held business owners and families with multigenerational wealth to develop and implement a comprehensive financial plan that protects their loved ones as life’s seasons change. She has extensive experience with financial planning, business succession planning, complex estate tax strategy and dispute resolution. Andrea’s unique background makes her a valuable partner for families and businesses hoping to repair connections, resolve conflict and develop a common approach. “We are thrilled to have Andrea join our Financial Planning team,” said Michael D. Napier, CFP, Vice President, HORAN Wealth. “The skill set she brings and her passion for making a positive impact on her clients rounds out our team.” When not at the office, Andrea finds herself admiring the Cincinnati arts scene. She is a board member for the Cincinnati Ballet where she is currently helping the organization restructure their planned giving efforts. She does similar work with Cincinnati Children’s Hospital on their Planned Giving Committee. Andrea looks forward to using her knowledge to help these organizations attract additional donors and educate current donors regarding planning techniques that may include a charitable component. As a University of Florida graduate, she is an avid Gator Football fan and serves as the current President of the Cincinnati Gator Club.
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WORKING KNOWLEDGE
Volume 23
highlights from the bridge Series HORAN consistently makes an intentional effort to create a positive impact on our community. Since January 2019, J. Ryan Horan, Vice President at HORAN Wealth, has partnered with Kent Wellington, Attorney at Graydon, to host the Bridge Series. The purpose of this series is to bridge our community together by having a monthly conversation around the impact that local organizations are making. Previous guests included representatives from the Cincinnati Enquirer, Cincinnati Public Library, Cincinnati Zoo and Botanical Gardens, FC Cincinnati, Film Cincinnati, the City of Cincinnati and the Health Collaborative. In September 2020, the series hosted Mark Godsey, CoFounder and Director of the Ohio Innocence Project (OIP), alongside Dean Gillispie, an exoneree as a result of the OIP. The goal of the OIP is to free every innocent person in Ohio who has been convicted of a crime they did not commit. The program has been a part of the University of Cincinnati's College of Law since 2003. With the help of hundreds of students, the OIP has since worked to release 30 innocent Ohioans from prison, who collectively served over 600 years behind bars. While the Innocence Network is international, the OIP is one of the top-performing members of the organization. Godsey continues to support the exonerees after their freedom. One of the exonerees spent his first Thanksgiving dinner as a freed man with Mark and his family. All of the men and women who have benefited from the OIP have formed their own family as they have found a group who share similar experiences. Dean Gillispie has found comfort in these friendships and now serves on the board of the OIP, so he can continue to fight for the freedom of wrongly convicted men and women in Ohio.
The October Bridge series featured Cincinnati Mayor John Cranley; Laura Mitchell, Superintendent of Cincinnati Public Schools; and Carolyn Jones, School Board President of Cincinnati Public Schools; to discuss the many positive things going on in the Cincinnati area during the current challenging times. “Listening to the Mayor and the Cincinnati Public Schools leaders was fascinating. They are dealing with so many issues right now, but they made me feel so proud of Cincinnati and I admire their positive leadership,” said Jen Daly, Relationship Manager at HORAN Wealth.
"The guests for the Bridge Series are always outstanding. I feel like we are getting the “inside scoop” from the guests and every event makes me feel more connected to the community," said Daly. The pandemic has been a blessing in disguise for this event series. As a result of the programming being moved from Graydon’s OTR location to a virtual gathering, more members from our community have been able to attend the event. Since March, monthly registration has increased steadily. The Bridge Series is held the first Friday of every month. If you are interested in being a part of the conversation, reach out to Chris Huggard, Education & Events Manager at HORAN, at ChrisH@horanassoc.com. www.horanassoc.com
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TRENDING NOW
Jodi Fritsch Named Forty Under 40 Jodi Fritsch, Vice President of Marketing at HORAN, was named a recipient of the Cincinnati Business Courier’s 2020 Forty Under 40 award. Jodi leads HORAN’s brand strategy and marketing initiatives. Her 15 years of marketing experience combined with her deep business knowledge enables her to understand the complex needs of HORAN’s clients and deliver creative solutions to meet those needs. Jodi exemplifies the core values and culture of HORAN: making quality personal, going the extra mile and embracing growth. “Jodi and her team make it possible for HORAN to stay at the forefront of creativity and innovation allowing HORAN to be one step ahead of our competition with our marketing efforts,” said Terence L. HORAN, CLU, ChFC, CAP, President & Chief Executive Officer at HORAN. In 2018, Jodi and her husband, Matt, purchased a 110-yearold home in the Historic Dayton Lane Neighborhood in
Hamilton, Ohio. For many years, the house was vacant and had been overrun by vagrants and squatters. The pair took this historical “diamond in the rough” that was destined for demolition and began a full-scale home renovation. Matt and Jodi are committed to the revitalization of downtown Hamilton and its historical neighborhoods. HORAN is very proud of both Jodi’s professional and personal accomplishments. Jodi joins the ranks of other HORAN Forty under 40 Winners, including Mike Lakin, Vice President of New Business Development, and Class of 2018 and Dominic Franchini, Vice President and Partner, and Class of 2015.
CAROLINE CLIFT in Leadership Northern kentuckY FOR 2021 HORAN continuously supports employees by helping them grow professionally to benefit themselves and the community. We are proud to share that Caroline Clift, Account Representative with HORAN Emerging Business Advisors, has been admitted to Leadership Northern Kentucky Class of 2021. This leadership development program uses the community as a classroom to develop leaders who will effectively serve the region. Each month, the group meets to focus on a specific need such as economic development, cultural competence, government, inclusive leadership, justice and education. Graduates are taught the skills necessary to engage with community leaders in a collaborative way to address the strengths and challenges of the Northern Kentucky and Greater Cincinnati area. Caroline is not alone in representing HORAN in Leadership Northern Kentucky. Shannon Schumacher, Account Executive at HORAN, is a 2019 graduate of the program.
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Born and raised in Northern Kentucky, Caroline has always felt passionate about giving back to this region. Alongside her classmates, Caroline aims to make a difference in the area by learning more about the challenges it faces and developing solutions to continue to help it grow. “I am confident by the end of this experience I will gain additional leadership skills I can not only put into action in my role at HORAN, but also within the community at large,” says Caroline. Caroline looks forward to Leadership Northern Kentucky helping to lay the foundation to build meaningful connections across diverse industries. Above all, she hopes to form quality relationships with her fellow classmates, program alumni and community leaders.
FORWARD THINKING
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HORAN is proud to announce new office spaces in both the Dayton and Columbus markets The accelerated growth experienced in Dayton has allowed HORAN to invest in a new space located at 7475 Paragon Road in Washington Township. Employees will transition out of the current downtown Dayton office by the end of the year and into the new building which receives 78,000 impressions a day from travelers on I-675. The upgraded space features technology-enabled conference rooms and stations where teams can work together. This set-up is designed to support the innovative and collaborative culture of HORAN. There will also be a dedicated space to host educational and social events for colleagues, clients and partners. “We are fortunate to have the opportunity to invest in real estate during these times and are excited to relocate our office to Washington Township,” said Cheryl Mueller, CBC, CEBS, President and Managing Principal for HORAN in the Columbus and Dayton regions.
“This new office space better accommodates our team and enables us to hire additional talent to continue to provide industry-leading support and service to our clients. It allows for the future expansion of not only HORAN employee benefits consulting, but also retirement plan consulting and individual wealth management services," said Mueller.
HORAN’s core values are rooted in corporate social responsibility–the organization supports over 150 non-profit organizations across its core markets. "There is no better way to celebrate the 10-year anniversary of our Dayton office by investing in the community,” said Mueller. “We remain steadfast in our commitment to the Dayton community. We do this by delivering legendary service to our clients and through our ongoing individual and corporate social responsibility.” HORAN relocated to the new office in Columbus, located at 6805 Avery-Muirfield Drive in Dublin, in midNovember. The space includes two technology-enabled conference rooms and an open area to foster a culture of collaboration between coworkers. The office also provides greater ability to host clients. “The move in Dublin allows our employees and clients to engage with one another in ways that weren’t available before,” said Aaron Reiff, Vice President of Information Technology and Facilities at HORAN. “HORAN has taken a more intentional approach with office development but always has the client’s interest at the forefront of all decision-making.” Over 300,000 individuals depend on HORAN for their health, wealth and life needs, collectively. HORAN is the third-largest employee benefit firm in Dayton and was named a 2020 Healthiest Employer by the Dayton Business Journal for the fifth consecutive year. The firm has achieved double-digit growth over the past eight years and grown to 150 employees in its core markets of Cincinnati, Columbus, Dayton and Kentucky.
Cheryl Mueller, CEBS, CBC President and Managing Principal at HORAN
www.horanassoc.com
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WORKING KNOWLEDGE
Catching Up with HORAN retirees Q: How have you spent your time since retiring from HORAN?
DOUG MILLER Years with HORAN: 32 Former Role(s): Executive Vice President, Partner; Vice President of Sales, Vice President of Account Management Q: How have you spent your time since retiring from HORAN? DM: I volunteer at DePaul Cristo Rey High School with their jobs committee and work part time helping a few young sales professionals Q: Have you picked up any new hobbies? DM: Before the COVID-19 pandemic we did quite a bit of traveling. We are expecting our 12th grandchild. My six adult children live in California, Minnesota, New York and New Jersey so seeing them involves quite a bit of travel.
GM: Until the COVID-19 pandemic hit, I spent time volunteering at a couple of local organizations. My husband and I enjoy traveling. We’ve been to Ireland, London, France and the New England coast. We also spend time in Hilton Head. We postponed our trip to Alaska this summer and hope to go next summer. Q: Have you picked up any new hobbies? GM: We love spending time with our seven grandchildren. We take a day each week in the summer and have an adventure. We’ve been to various parks, museums, the zoo and even toured a cave. Q: What is your fondest memory from your time at HORAN? GM: The people I met while at HORAN are my best memories: both my fellow co-workers and clients. I’ll never forget a nurse who called in to talk with Jack Horan. I had to tell her he had recently passed away. She began crying and had to end the call. We spoke later that day and she shared with me how Jack convinced her of the importance of saving for retirement.
Q: What is your fondest memory from your time at HORAN?
GREG KROEGER Years with HORAN: 14 Former Role: Director of IT and Facilities
Years with HORAN: 23 years Former Role(s): Client Services Manager & Terry Horan’s Administrative Assistant
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Q: What is your fondest memory from your time at HORAN? GK: All the friendships I developed over the years working there. Q: What is your greatest accomplishment or what are you most proud of from your time at HORAN? GK: Moving all of HORAN’s servers to a secure data center and moving all users to laptop computers or tablets. Q: What is your hope for HORAN in the future? GK: Another 72 years of success.
FRAN MEYER Years with HORAN: 20 Former Role: Administrative Assistant, HORAN Wealth Q: How have you spent your time since retiring from HORAN? FM: I am enjoying my retirement years doing what I did not have time for earlier in life: reading, walking, shopping, working in the yard and spending the winter on Jekyll Island in southern Georgia. Q: What do you miss most about working at HORAN?
DM: Working with great people who consistently thought of creative ways to represent our customers' best interest.
GINNY MEADOR
GK: I have not picked up any new hobbies, but I am a Ranger at Pebble Creek Golf Course and I get unlimited free golf!
Q: How have you spent your time since retiring from HORAN? GK: My wife and I have traveled to Italy a few times and I play a lot of golf. Q: Have you picked up any new hobbies?
FM: I joined HORAN as an Administrative Associate working with Steve Meyer when he joined the firm. After receiving my insurance, Series 6 and Series 63 licenses, I elected to remain as an Administrative Associate because I greatly enjoyed this type of work. Needless to say, I wore many hats during the years. Q: What is your greatest accomplishment or what are you most proud of from your time at HORAN? FM: I would have to say my greatest accomplishment was helping the company to grow. When I joined HORAN, there was only a handful of people. We were like family. When I retired, the number had grown to around 80.
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WORKING KNOWLEDGE
CC: Continue to grow and provide critical services to clients. HORAN sets the standard for community support (which we need right now). HORAN’s greatest strength is its employees. As firms grow, change is needed but continue to change and evolve in a positive way that engages employees.
SUSAN DIXON
CHERYL CAMPBELL
Years with HORAN: 14 Former Role: Case Design Specialist in the Life Insurance Department
Years with HORAN: 9.5 Former Role: Chief Marketing and Brand Officer
Q: How have you spent your time since retiring from HORAN?
Q: How have you spent your time since retiring from HORAN?
SD: I celebrated my new “retiree” status by traveling a lot in 2019 (before the COVID-19 pandemic put a stop to that for the time being). I took a Viking River cruise down the Danube River with a good friend from college, and we visited Budapest, Vienna, Salzburg, Prague and various towns in Germany.
CC: I have more time to do things such as reading books; cleaning out the house; and reconnecting with my sorority sisters, long-term co-workers and people I haven’t been able to connect with in years. I learned patience and the importance of being still after spine surgery in the summer of 2018 – best COVID prep ever!
Q: Have you picked up any new hobbies?
Q: Have you picked up any new hobbies?
SD: My husband and I built a new home in 2019 in Milford, which is near our daughter and her family, so we’ve been busy getting settled into a new community. I’ve also been playing doubles tennis on a regular basis and walking/hiking with friends.
CC: I love to bake, my favorite dish is cookies (if I don’t eat the dough first). I’m staying current with the world climate and doing volunteer work with non-profit organizations. There is a nature preserve in Anderson across from my house and I enjoy going there to birdwatch and feed the birds and squirrels that live there. I have made friends with a woodpecker (whom I call Buddy) and two blue jays. Their band name is Buddy & The Two Blue Jays.
Q: What is your fondest memory from your time at HORAN? SD: One of my fondest memories was a bike trip with Terry Horan and Greg Hoernshemeyer through Oregon. I failed to train properly before going on the trip so I got left in their dust most days, but it was a really exciting adventure with lots of laughs along the way. Q: What is your greatest accomplishment or what are you most proud of from your time at HORAN? SD: I’m always proud to tell people that I worked at HORAN, and it is amazing how many connections I still make on a regular basis to HORAN. The time you spend at work is substantial so it’s special if you can make the experience worthwhile for yourself, your co-workers and your clients. I feel very fortunate to be able to say I had that kind of experience. Also, you tend to forget any difficult days once you’re retired!
Q: What is your fondest memory from your time at HORAN? CC: The feeling of family–HORAN is a unique company unlike any other. I think it’s due to the standard of appreciation for employees and truly caring for them. The foundation was set by Terry Horan and Doug Miller and it has really shone through. Q: What is your greatest accomplishment or what are you most proud of from your time at HORAN? CC: Building the brand and reputation of the firm and having the opportunity to move from a sales to a marketing organization. Q: What is your hope for HORAN in the future?
MARY ANN WEBER Years with HORAN: 11 Former Role(s): Chief Operations Officer; Vice President of Human Resources Q: How have you spent your time since retiring from HORAN? MAW: We are avid golfers (avid, but not great!) and we like to travel–mostly US travel, but had a great trip to Ireland and a wonderful trip to the Canadian Rockies. We also have 13 grandchildren who are all active in school and sports activities that we love to watch (prior to COVID-19). Q: What is your fondest memory from your time at HORAN? MAW: I have many fond memories of HORAN, but the ones I like to recall the most are our celebration of Halloween— you should find some old pictures from those parties!! I also think our United Way campaign weeks were a wonderful and fun way to celebrate our corporate social responsibility. Q: What is your greatest accomplishment or what are you most proud of from your time at HORAN? MAW: I am most proud of helping develop the HORAN culture—it was my strongest commitment to the company to hire people who will work hard, work together and root for each other to take care of our clients, without a lot of drama. www.horanassoc.com
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CLIENT SPOTLIGHT
FOR THE ARTS, FOR ALL
A Conversation with Regional Arts Organizations Cincinnati Ballet Dancers; "Swan Lake"; 2020; Choreography: Kirk Peterson; Photography: Hiromi Platt
The COVID-19 pandemic has been challenging for the entire community but especially challenging for the arts. As the 2021 ArtsWave Campaign Chair, Terence L. Horan, CLU, ChFC, CAP, President & CEO of HORAN, believes the regional community needs to pull together to support the arts now more than ever. A strong, healthy arts sector is paramount to our collective healing and a vibrant, economically and personally connected future. We spoke with ArtsWave and many other regional arts organizations to discuss the importance of community support, how arts organizations are getting creative during the pandemic, the economic/cultural impact of reduced programming and the future of the arts for 2021 and beyond. 1. How are you continuing to make the arts accessible to the public during the COVID-19 pandemic?
Cincinnati Symphony Orchestra; Conductor Louis LangrĂŠe with Pianist Inon Barnatan
DPAA; Dayton Philharmonic; Photography: Andy Snow
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(Victoria Morgan): For our dancers, there is nothing as joyful as performing live in front of audiences. When the pandemic struck, we immediately began reimagining the 2020-2021 Season. While we remained hopeful that developments would move in a positive direction, we have been prepared to transition to a digital model for sharing performances with the community. In addition, we were so humbled by the community’s incredible response to our free Ballet in the Park performances in September. (Patricia McDonald): In June 2020, the Dayton Performing Arts Alliance introduced a brand new series of programs called Summer Streams, virtual performances created in an effort to continue to provide audiences with access to music, song and dance from Dayton Opera, Dayton Ballet and Dayton Philharmonic from the comfort and safety of their homes. In October 2020, the DPAA announced a full line-up of Virtual Streams performances, a continuation of Summer Streams, with a full schedule of virtual concerts through the end of December, including a wonderful reuniting of Dayton musicians on the Schuster Center stage for two beautiful concerts, a grand celebration of Dayton Opera and a Dayton Ballet retrospective of 25 years of "The Nutcracker," and much more.
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CLIENT SPOTLIGHT (Jonathan Martin): Since mid-March, when the pandemic forced the suspension of large public gatherings, the CSO and Pops have remained connected with local and global audiences through the creation of new digital content and physically distanced pop-up concerts and events. Both the COVID pandemic and the societal issues we are experiencing have had a tremendous effect on our programming. To put it in context, we were in the midst of our 125th anniversary season when the pandemic curtailed our ability to give live, in-person concerts, and the murder of George Floyd not long after that added a layer of social responsibility issues we felt morally obligated to address. (Michael Roediger): The Dayton Art Institute was closed from March 13–July 10 in response to the pandemic. The DAI established a Re-Open Team focused on the safety of our staff and guests and to follow the state and national guidelines. During the closure, our Education and Curatorial teams worked with our Marketing team to produce an extensive offering of virtual content. In addition, through social media, we have driven members and guests to our new website for virtual programs and access to our more than 27,000 objects in the collection, now available for online viewing.
Regional Arts Panel: Alecia Townsend Kintner President & CEO, ArtsWave Patricia McDonald President & CEO, Dayton Performing Arts Alliance (DPAA) Victoria Morgan Artistic Director, Cincinnati Ballet Ro Nita Hawes-Saunders CEO, Dayton Contemporary Dance Company Jonathan Martin President & CEO, Cincinnati Symphony Orchestra Chris Milligan General Director & CEO, Cincinnati Opera Michael Roediger Director and CEO, Dayton Art Institute
(Ro Nita Hawes-Saunders): The coronavirus pandemic has challenged us to become not only innovative but also transformative in our response to it. The company celebrated its 50th anniversary in 2018, and since then has inaugurated a new business model that enabled us to respond effectively and efficiently to the economic exigencies and operational contingencies created by COVID-19. To make the arts accessible to the public during the COVID-19 crisis, DCDC has implemented a new system for the digital delivery of programming called the Hybrid-Flexible model, which facilitates live performances before an audience in a theater, live streaming of an actual performance in real time or digitally recording of a performance to be offered at a future date. (Chris Milligan): Prior to the pandemic, Cincinnati Opera was poised to celebrate its 100th birthday—ours is the second oldest opera company in the U.S., and our staff, artistic & production partners and volunteers had devoted years of planning to present a vibrant centennial celebration. Like so many in our industry, we quickly transitioned from producing fully-staged opera to producing digital content. We launched our digital opera hub, Opera at Home, and developed several new, free online series designed to be easily accessed and appealing to audiences of all ages. Dayton Contemporary Dance Company; Dancer: Michael Green; Photography: Scott Robbins www.horanassoc.com
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CLIENT SPOTLIGHT 2. How can individuals get involved with the arts or give back to the arts during this time?
Dayton Art Institute
DPAA; Dayton Opera; Photography: Scott Kimmins
(Alecia Townsend Kintner): The pandemic has had a devastating effect on arts organizations, since they were among the first industry groups locally that closed to slow the spread of the virus. With the shutdown came the loss of tens of millions of dollars in ticket sales, contracts and other earned revenue. Museums have more capacity than needed to safely congregate, but they were all proactive in closing temporarily. Performing arts organizations are still not permitted to resume activity with capacity crowds, which means that resuming live performances is not financially viable even if it were safe. Sustained funding is more important than ever. It's not a time to pull back from supporting the arts; by contrast, we need to double-down and ensure the arts remain viable and capable of impact. (Patricia McDonald): Now more than ever, the arts need the support of the community. We encourage everyone to continue to access the arts through the creative ways in which organizations are offering performances today and into the future. We also encourage individuals to continue to support the arts financially. As nonprofit entities, all arts organizations, including the Dayton Performing Arts Alliance, rely on the people we serve. That has never been truer than during this pandemic. We ask individuals to consider the role that the performing arts play in their lives and how vital the arts are to the culture, vibrancy and very fabric of our communities. Take the time to give back to the arts so that those organizations will continue to be here to share the joy of live in-theater performances once more. 3. What is the culture impact from the reduction in arts events and programming to the community?
DPAA; Dayton Ballet; Photography: Scott Robbins
Dayton Contemporary Dance Company; 2019; Photography: Scott Robbins
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(Michael Roediger): It has been devastating to not just the DAI, but all of the arts organizations in the region. The Ohio arts and entertainment industry represents the largest unemployment sector in the state. While museums are open, with decreased attendance and program revenue lost, most theatre venues remain shuttered, and arts organizations are struggling to stay afloat by having to lay off performers and musicians. There is still a great unknown as to if the arts can survive. Dayton is an arts town with great support from the community. Dayton has seen great hardship historically and over the last two years; from the 2019 Memorial Day tornados to the Oregon District shootings, Dayton comes together to unite and prevail.
CLIENT SPOTLIGHT
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(Ro Nita Hawes-Saunders): The cultural impact of the reduction of arts events and programming in the community has been substantial and detrimental. The mission of the company is to recreate and celebrate African-American identity and culture in a society still struggling to manifest the American Dream of liberty and justice for all. DCDC’s art endeavors to be instrumental in facilitating interracial dialogue and collaboration centered on a commitment to social justice and racial equality. (Patricia McDonald): The entire country is suffering from the culture impact that has come from arts organizations being stopped in their tracks in March. Aside from the devastating financial impact on the arts industry and on our overall economy, the arts are the one thing that unites communities, that allows us as humans to communicate our emotions and that provides us the opportunity to share in those emotions together. As a community, we need the arts now more than ever. 4. What is your organization most looking forward to in 2021? (Chris Milligan): In September, we announced ambitious plans to return to live performance in 2021, provided we can do so safely. We intend to present five operas during our annual Summer Festival in June and July, including two world premieres, "Castor and Patience" and "Fierce". Both works were commissioned as part of our centennial celebrations and feature diverse creators, cast members, and stories—we can’t wait to share them with the world. (Victoria Morgan): 2021 is going to be a monumental year at Cincinnati Ballet. In June, we will open our new home in Walnut Hills, the Cincinnati Ballet Margaret and Michael Valentine Center for Dance. The new facility will feature nine studios, double our current space in the West End, provide ample space for our Company rehearsals, as well as our thriving Otto M. Budig Academy and expanding community and engagement programming. It will be a truly historic moment in the history of Cincinnati Ballet.
Cincinnati Opera; "Aida" ft. Lisa Daltirus; 2007; Photography: Philip Groshong
(Jonathan Martin): We can’t wait until it’s safe to have a full house in Music Hall. (Michael Roediger): We are excited to offer more virtual programs and events and hope to be able to bring more in-person programs and events back to the community in a safe and responsible manner. We are thrilled to present a full season of focus and special exhibitions as well as continued updates to all of the collection galleries. Dayton Contemporary Dance Company; Photography: Scott Robbins
www.horanassoc.com
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