LIBRARIES

Library Locations

The Jacksonville Public Library maintains a collection of approximately 3 million items, including books, audiobooks, e-books, compact discs, DVDs and videos. Internet service with wireless computer access and Microsoft software is available on all public computers at all library locations. Books are also available in large print at all locations. Please check your local library, since quantities vary. Duval County residents, individuals who own property in Duval County, students at a college located in Duval County, City of Jacksonville employees, Florida military personnel and Duval County Public School teachers can obtain a free Jacksonville Public Library card with proof of address and proper ID. For more information, call 904-255-BOOK (904-255-2665) or log on to the library’s website at www.jaxpubliclibrary.org. Each library listing is numbered and has a corresponding pinpoint on the map on page 25.

Library - Special Services

CENTER FOR ADULT LEARNING (CAL)

Main Library Conference Level 904-255-6135

Need help with your reading? CAL offers confidential instruction to adults who read from the third to eighth grade level.

JPL 50+ Main Library 904-255-6135

Hours of Operation: Monday - Friday 11 a.m. - 3 p.m. Jplseniors@coj.net https://jpl.coj.net/jpl50

Trained specialists will help you with job search information and support, housing assistance, local food banks and food assistance, public benefits that you may qualify for and much more! The library will also host programs on finances, employment, legal issues, health, culture and more–just for you!

CITY OF JACKSONVILLE CUSTOMER SERVICE CENTER 904-630-CITY (2489) | 904-255-8008 TTY

Other Ways to Access City Services and Information:

Mobile App: MyJax | Email: 630CITY@coj.net

Write: 214 North Hogan Street, 1st Floor, Jacksonville, FL 32202

Jacksonville Transportation Authority

904-630-3181

904-630-3100 Customer Service

904-630-3191 (TDD) www.jtafla.com

About JTA: Jacksonville Transportation Authority operates a system of buses, trolleys and shuttles that serve Jacksonville and the beaches. The Skyway, an automated monorail system, provides transportation in Downtown Jacksonville, between the Prime Osborn Convention Center and Rosa L. Parks Transit Station on the Northbank, San Marco and Kings Avenue Station across the St. Johns River. Fare Information: The fare for buses, trolleys and Community Shuttles is $1.75 per trip, complimentary for ages 65 and older–with a Senior STAR Card–($.50 deviation fee may apply on Community Shuttle vehicles); express buses are $2.75, complimentary for ages 65 and older. Anyone over the age of 65 will receive complimentary travel on JTA buses, trolleys and community shuttles. A STAR Card is required for any senior wishing to receive complimentary rides. The Skyway is free. Discounted fares are available through the purchase of a multiday STAR Card. For additional information, please call customer service at 904-630-3100 or visit www.jtafla.com. For added convenience, customers can now plan, track, and pay using the MyJTA mobile ticketing app on fixed route buses. For more information, visit www.myjta.com. JTA’s Paratransit service is a comparable service under the Americans with Disabilities Act (ADA), for people with disabilities who are functionally unable to use regular, accessible, fixed route bus services for some or all of their transportation needs, and for people who are transportation disadvantaged. For information regarding Paratransit services, please call: 904-265-6001, TDD 904-636-7402

PROPERTY APPRAISER’S OFFICE

DUVAL COUNTY

Yates Building

231 East Forsyth Street, Suite 260 - 32202

904-255-5900 www.duvalpa.com

Hours of Operation:

Monday - Friday 7:30 a.m. - 5:30 p.m.

The office of the Property Appraiser for Duval County is responsible for assessing all real and tangible (business) property in Duval County for the purpose of taxation. The Property Appraiser’s

Tax Collector Offices

DUVAL COUNTY

Customer Call Center

904-255-5700

Email us: taxcollector@coj.net http://duvaltaxcollect.net

Follow us on Twitter: @DuvalTaxCollect

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Duval County Tax Collector’s Office

Office maintains the property database for the county and administers property tax exemptions to applicants who qualify. Exemptions include: Homestead Exemptions, Disability Exemptions, Widow/Widower Exemptions, Senior Citizens Additional Homestead Exemptions, Military Exemptions and others. For exemptions criteria and more information, call 904-255-5900 or visit the Property Appraiser’s website at www.duvalpa.com.

Hours of Operation:

Ed Ball Building Branch:

Monday - Friday 7 a.m. - 4 p.m.

All other Tax Collector Branches:

Monday - Friday 8 a.m. - 4:30 p.m.

New Appointment System! Avoid the wait and visit duvaltaxcollect.net to make an appointment for a wide variety of services. We accept cash, check, credit cards and pin-based debit cards. Visit duvaltaxcollect.net to make an online payment.

Each Tax Collector Office listing is numbered with a corresponding pinpoint on the map on page 29.