Hogrefe Consulting Human Resources Management
Welcome to Hogrefe Consulting
Hogrefe Consulting
3
Hogrefe Consulting services
4
Test administration and feedback service 5 Individual assessments for selection and development
6
Organisational assessment and feedback processes 8 Test training / test qualification 9 Psychometric services 10 Relevant tests and assessments
12
Our clients
14
Contact information 15
HOGREFEMANAGEMENT CONSULTING HOGREFE CONSULTING HUMAN RESOURCES
Hogrefe Consulting Hogrefe Consulting is part of the Hogrefe Publishing Group – Europe‘s leading scientific publisher for psychology, psychiatry, and mental health. We are an independent, family-owned company founded in Göttingen, Germany. The Hogrefe Group today includes publishing companies located in 15 countries across Europe, the USA, and Brazil, and employs around 350 people. We offer approximately 100 psychometric assessments specifically developed for HR purposes, available in multiple languages.
The Hogrefe companies: 1 Göttingen – Hogrefe Verlag 2 Berne – Hogrefe Verlag 3 Prague – Hogrefe – Testcentrum 4 Oxford – Hogrefe Ltd 5 Copenhagen – Hogrefe Psykologisk Forlag 6 Vienna – Hogrefe Austria 7 Paris – Editions Hogrefe France 8 Amsterdam – Hogrefe Uitgevers 9 Stockholm – Hogrefe Psykologiförlaget 10 Boston – Hogrefe Publishing 11 Helsinki – Hogrefe Psykologien Kustannus 12 Florence – Hogrefe Editore 13 São Paulo – Editora Hogrefe CETEPP 14 Madrid – TEA Ediciones 15 Lisbon – Editora Hogrefe 11
10 9
8
4
1 6
7
3
2 12
5 10
9 5 8
4
1 3
7
6
2 12
13 14
15
America
Europe
14
11
13
3
4
Hogrefe Consulting services Our international consultancy teams offer various kinds of consulting services. Hogrefe Consulting combines a unique portfolio of empirically-based assessment tools with high-quality consultancy services and training, covering all aspects involved in the selection and development of talent – from junior executives and apprentices through to senior managers and leaders.
We offer the following services: Test administration and feedback service Individual assessments for selection and development Organisational assessment and feedback processes Test training / test qualification
Psychometric services
HOGREFE CONSULTING TEST ADMINISTRATION AND FEEDBACK SERVICE HOGREFE CONSULTING HUMAN RESOURCES MANAGEMENT
Test administration and feedback service We partner with organisations to administer assessments and provide tailored feedback and insights. Our assessment feedback service offers organisations without the crucial resources (i. e. a qualified occupational test user) the option to use tests within an on-site assessment or development environment. The process is managed or delivered by Hogrefe consultants and ensures that clients, interview panels and the test taker get the most out of the assessment. Our test administration and assessment feedback services typically work as follows: 1. Hogrefe Consulting conducts a requirement analysis and discusses the role in detail, often using a job description, person specification and competency framework provided by the client. To ensure personal and organisational aims are met, we assess (for example) cognitive or job-relevant capabilities, personality characteristics and leadership style. 2. Hogrefe Consulting recommends appropriate psychometric assessments and tests. Reports can be customised for a specific client need based on a pilot study. 3. Hogrefe Consulting administers the assessments or tests directly or indirectly to candidates via online testing using the Hogrefe Testsystem. 4. A bespoke choice of assessment feedback options (including a combination of written reports, telephone, Skype or face-to-face delivery) is offered to the client or test taker.
“We found that the Assessment Feedback Service was at least as valuable as the tests themselves. Having an expert review the report and put it into context – using a complex understanding that we didn’t possess ourselves – made it an extraordinarily valuable part of our selection process.” Aspect Pension Consultants, Fellow of the Chartered Insurance Institute
“Using the Assessment Feedback Service and Leadership Judgement Indicator (LJI) was an excellent experience. The feedback and interpretation was excellent and perfect for its purpose around recruitment. Also easy to set up and administer. I’m a very satisfied client.” Azure Consulting
5
6
HOGREFE CONSULTING INDIVIDUAL ASSESSMENTS FOR SELECTION AND DEVELOPMENT
Individual assessments for selection and development We assess, analyse and evaluate predefined requirements for a specific role, candidate or employee. Our core competence is in developing processes that help our clients effectively and efficiently assess, analyse and evaluate the predefined requirements for a specific role, candidate or employee. We offer support for internal selection, as well as recruitment and development processes, and combine suitable psychometric tools (for example, assessing cognitive abilities, personality characteristics or leadership style) with interviews and other instruments, such as case studies. We are often called upon, for instance, to support individual assessments as the last part of a selection process for the final candidates, or as part of an internal development programme for executives. For example, Hogrefe Consulting was asked to find an effective leadership assessment aligned to Deloitte’s company values: inclusion, collaboration, high performance and opportunity. Hogrefe recommended a leadership judgement assessment along with a followup coaching feedback session to develop a personal agenda for action. The Leadership Judgement Indicator (LJI) was used as a valuable contributor to the Deloitte Manager Milestone Programme.
“Working with Hogrefe was really great – they helped with everything straight away.” Deloitte
“The integration of Hogrefe online assessments as part of our selection day offers a range of benefits: an objective and valid basis for our trainee selection as well as a lower error rate, higher transparency due to the report function with presentation of results and additional information about the assessment and time savings. Hogrefe Consulting’s service is always professional and conscientious. Together, we were able to find and adapt the right assessments for our requirements.” FDM Group Germany
HOGREFE CONSULTING INDIVIDUAL ASSESSMENTS SELECTION AND DEVELOPMENT HOGREFE CONSULTING FOR HUMAN RESOURCES MANAGEMENT
“We often use Hogrefe questionnaires in our assessment centres for selection purposes. We appreciate the robustness of factor structure, the construct validity, and that reports are clear and versatile, for example when using the AMI (Achievement Motivation Inventory) to study the correlation among ‘motivation to success’ and ‘orientation to change’. […] I can confirm that Hogrefe is helping us through valid and reliable assessment tools, letting us improve the quality of our output.” Manpower Group
7
8
HOGREFE CONSULTING ORGANISATIONAL HUMAN RESOURCES ASSESSMENT MANAGEMENT AND FEEDBACK PROCESSES
Organisational assessment and feedback processes We evaluate the climate and employee commitment in your organisation. Using our assessments, we can evaluate the climate and employee commitment within a whole organisation: for instance by analysing patterns of communication and behaviour. We can implement feedback processes for a whole organisation, a smaller team or a fulsome assessment of a leader – this by combining a self-evaluation and several observer ratings from personality inventories such as NEO PI-R or BIP™.
HOGREFE CONSULTING TEST TRAINING / TEST QUALIFICATION
9
Test training / test qualification We support you to apply your chosen assessments professionally within your organisation. We offer training courses for most of our assessment tools – either as a public training course or a tailor-made solution delivered in-house at the client’s site. This ensures the client is able to reliably apply the relevant assessments chosen for a selection or development process within the organisation.
“We found it necessary to complement our selection process for leadership and management positions with a psychometric assessment. After we decided on the Business-Focused Inventory of Personality (BIP™), Hogrefe Consulting made sure that we were ready and capable of using the assessment successfully within a short time frame. […] The quality of our selection decisions has significantly improved since using the BIP™. Our candidates appreciate especially the detailed feedback, which we offer after the interview.” Deutsche Bahn Regio AG
10
HOGREFE CONSULTING PSYCHOMETRIC HUMAN RESOURCES SERVICES MANAGEMENT
Psychometric services We tailor assessments for your specific organisational needs.
Most of our psychometric assessments come with a range of norm groups to choose from, allowing clients to benchmark the performance of their organisation. However, some companies prefer to tailor the reference group they are comparing their results with, or indeed to tailor the assessment itself for their specific organisational needs. At Hogrefe Consulting, we can support clients to ensure the psychometric tools they use really are suited to their own unique requirements, while remaining valid and reliable. This can be accomplished by aligning a psychometric measure with a client’s competency framework, or by setting up specific norm groups tailored to their particular application. After an assessment or development process has run for some time, we can design and conduct validation studies to evaluate whether the psychometric tools produce the required results.
“We have been successfully using the T-BIP™ version of the Business-Focused Inventory of Personality as part of our assessment and development centres for several years. The alignment with our competency framework ensures an ideal fit between our organisation and our applicants. Valid and reliable data is important in finding applicants who meet our core requirements – therefore ensuring the high quality of our personnel decisions.” Deutsche Telekom AG
“The support from Hogrefe was crucial for us. Without their help during the pilot, we wouldn’t have been able to choose the right combination of assessments and interpret the results correctly. We worked on establishing our own reference group, made up from the results of the assessments completed so far. This helps us to further differentiate candidates based on their NEO-PI-R results and will further decrease the dropout rate during the driver training. I am happy to have chosen Hogrefe for this project.” Nottingham City Transport Ltd
HOGREFE CONSULTING HUMAN RESOURCES MANAGEMENT
“Hogrefe Consulting’s service is always professional and conscientious. Together, we were able to find and adapt the right assessments for our requirements.” FDM Group Germany
11
12
HOGREFE CONSULTING RELEVANT TESTS AND ASSESSMENTS
Relevant tests and assessments Test
For use in
Suitable for
Available in
AMI / LMI Achievement Motivation Inventory
• Selection • Development • Internal Promotion • Professional Counselling
• Experienced staff • Young professionals • Sales people
Czech, English, German, French, Italian, Norwegian, Polish, Romanian, Russian, Slovak, Swedish
BIP™ Business-focused Inventory of Personality
• Selection • Recruitment • Development • Succession Planning • Professional Counselling
• Professionals • Specialists, managers and leaders
Bulgarian, Chinese, Croatian, Czech, Danish, Dutch, English, German, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish, Russian
BIP™-6F Business-focused Inventory of Personality – 6 factors
• Selection • Recruitment • Talent Management
• Trainees • Dual students (17 years +) • Specialists and managers
English, French*, German, Italian, Russian
BOMAT Advanced Short Bochum Matrices Test – advanced short version
• Selection • Recruitment
Czech, Danish, Dutch, • “High potentials” • Managers with academic English, French, German, Italian, Norwegian, backgrounds Russian*, Swedish
CRE-W Creative Response Evaluation at Work
• Selection • Development
• Managers or professionals with management potential
Dutch, German*, Italian*
• Selection d2-R The d2 Test of Attention – • Recruitment • Development Revised • Professional Counselling
• Individuals between the ages of 9 and 60 years
Croatian, Czech, Danish, Dutch, English*, Finnish, French, German*, Hungarian, Italian*, Norwegian*, Portuguese*, Russian, Slovak*, Spanish*, Swedish*
DESIGMA-A / A+ Design a matrix – Advanced / Advanced Plus
• Selection • Recruitment
Advanced: • Secondary school to A-level students (17 years +) Advanced Plus: • University graduates
Dutch, English*, Finnish, French*, German, Italian*, Portuguese*, Russian*
LEAMO / FÜMO Leadership Motivation Inventory
• Selection • Development • Talent Management • Professional Counselling
• Young professionals • Trainees • Specialists • Junior managers
English, German
Implicitly Unconscious bias tests
• Development • Team Development • Professional Counselling
• Professionals • Specialists, managers and leaders
English
HOGREFE CONSULTING RELEVANT TESTS AND ASSESSMENTS
13
& Tests Tools Test
For use in
Suitable for
I-S-T 2000 R Intelligence Structure Test – 2000 R
• Selection • Recruitment
• Adolescents (15 years +) Bulgarian, Czech, Danish, • Adults Dutch, English, Finnish, French, German, Italian, Lithuanian, Russian, Slovak*
IST-Screening Intelligence Structure Test – Screening –
• Selection • Recruitment
• Adolescents (15 years +) Czech, English*, French*, • Adults German, Italian
LJI / LJI-2 Leadership Judgement Indicator
• Selection • Recruitment • Development • Professional Counselling
• Managers, directors and executives at middle to senior management level
LJI Global Leadership Judgement Indicator Global
• Selection • Development • Professional Counselling
English, Italian • Managers, directors and executives at senior management level in global organisations
NEO-PI-R NEO Personality Inventory – Revised Version
• Selection • Recruitment • Development • Succession Planning • Professional Counselling
• Professionals • E xecutives and middle to senior managerial levels
NEO PI-R: Arabic, Czech, Danish, Dutch, English, French, German, Norwegian, Portuguese, Spanish, Swedish NEO PI-3: Czech, Danish, Dutch, English, Finnish, French, Italian, Norwegian, Portuguese*, Spanish*, Swedish NEO Primary Colours Report: Dutch, English, German
• Development • Career Counselling
• Sales people • Staff working with clients
Dutch, Italian
NEO-PI-3 NEO Personality Inventory – 3rd Edition Report version: NEO Primary Colours Report
Positivity Test
coming soon.
*
Available in
LJI: Czech, Finnish, German LJI-2: English, French, Russian
14
HOGREFE CONSULTING HUMAN RESOURCES MANAGEMENT
IMPRESSUM / KONTAKT
We thank our clients for the successful collaboration
HOGREFE CONSULTING CONTACT INFORMATION
Contact information www.hogrefe-consulting.com Czech Republic Hogrefe – Testcentrum, s.r.o. Antala Staška 1357/78 140 00 Prague 4 – Krč +420 241 440 413 info@testcentrum.cz www.hogrefe.cz
Portugal Editora Hogrefe, Lda. Rua General Firmino Miguel, n°3, A/B, R/C 1600-100 Lisboa +351 93 110 14 13 info@hogrefe.pt www.hogrefe.pt
Denmark Hogrefe Psykologisk Forlag A/S Kongevejen 155 2830 Virum +45 3538 1655 info@hogrefe.dk www.hogrefe.dk
Russia Hogrefe Russia +7 499 380 73 10 +49 551 999 50 720 customerservice.ru@hogrefe.com www.hogrefe.ru
France Editions Hogrefe France 2, rue du Faubourg Poissonnière 75010 Paris +33 1 53 24 03 70 contact@hogrefe.fr www.hogrefe.fr Germany Hogrefe Consulting Hogrefe Verlag GmbH & Co. KG Merkelstr. 3 37085 Göttingen +49 551 999 50 570 consulting@hogrefe.de www.hogrefe-consulting.com Italy Hogrefe Consulting Hogrefe Editore Viale A. Gramsci, 42 50132 Florence +39 055 5320680 consulting@hogrefe.it www.hogrefe.it The Netherlands Hogrefe Uitgevers B. V. Weteringschans 128 1017 XV Amsterdam +31 20 671 35 43 info@hogrefe.nl www.hogrefe.nl
Spain TEA Ediciones Fray Bernardino Sahagún 24 28036 Madrid +34 91 270 50 00 rrhh@teediciones.com www.teaediciones.com Switzerland Hogrefe Consulting Hogrefe AG Länggass-Str. 76 3000 Berne 9 +41 31 300 46 64 consulting@hogrefe.ch www.hogrefe-consulting.com United Kingdom Hogrefe Consulting Hogrefe Ltd Hogrefe House Albion Place Oxford OX1 1QZ +44 1865 797920 consulting@hogrefe.co.uk www.hogrefe.co.uk
15
Hogrefe Publishing Group Göttingen · Berne · Vienna · Oxford Boston · Paris · Amsterdam · Prague Florence · Copenhagen · Stockholm Helsinki · São Paulo · Madrid · Lisbon www.hogrefe.com