Design Innovation 4.0 in Supply Networks is a thirteen-week course at Delft University of Technology. In this course, students from different faculties collaborated together to provide a proposal to a real-life problem encountered by a big company. This year, our client is SITA - a multinational information technology company providing IT and telecommunication services to the air transport industry.
A short introduction to the content of the report:
The growing cruise market poses both challenges as well as opportunities. A solution based on interfirm system integration and interfirm collaboration to enable the seamless baggage-free passenger experience from the cruise port to the airport is proposed in this report. Implications of this transformation are also thoroughly discussed. The report also provides a tentative roadmap that envisions the directions for further development.