A Superb Holiday Park on the South Cornish Coast
www.dolphinholidays.co.uk
We welcome families and couples
Welcome to Cornwall... ... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination. A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks. Choose a DOLPHIN HOLIDAY in Cornwall and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever.
Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle south Cornish coast. Ideal for exploring East Cornwall and into Devon.
Open All Year!
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No single sex parties or singles under 25
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Tencreek Holiday
HOTLINE 01503 262447
Indoor Pool
* Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Ban
Welcome to Tencreek... ... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country.
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Tencreek Holiday
HOTLINE 01503 262447
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* Deano’s Kids Club * FREE Castaways Club Membership
A sea view guaranteed! Lying close to the South Cornwall coast, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon. Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are
Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey.
Caravans A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek. Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy.
From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
Colour TV
Open All Year!
Fully fitted kitchen including fridge
Microwave
Room heaters in main bedroom and lounge Shower, toilet & wash basin Free Pillows, Bed linen and duvets supplied FREE GAS & ELECTRICITY High chairs & cots available
WHAT TO BRING Please bring your own cot linen, blankets, towels, tea-towels, toilet rolls etc.
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* Touring Caravans, Tents and Motor Caravans are entitled
Touring & Camping… ... It’s so easy when you bring your touring caravan or motor home to Tencreek. Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security.
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We have medium pitches (100sq.m) for caravans up to 20’ and large pitches (120sq.m) for caravans over 20’. It couldn’t be easier, advanced bookings recommended, especially for service pitches during July/August when the park is extremely busy.
Open All Year!
A great place to be right by the sea!
to FREE use of all the on site facilities available at Tencreek
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Touring facilities Different sizes pitches to accommodate all Toilet & shower facilities including hand & hair dryers, baby changing room, dish-washing area, laundry & chemical disposal points Disabled facilities fitted with Radar locks - you will need to bring your Radar key Gas cylinder refills, mobile phone charging, ice pack hire plus many other services available Plenty of water points & refuse disposal compounds
Tencreek Holiday
HOTLINE 01503 262447
Dog exercise area adjacent to main touring pitches Electric and water/drainage hook-ups available Rallies welcome Families & Couples only please
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Indoor Pool
* Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Ban
Live Entertainment FREE ‘Castaways’ Club membership for all residents. On-park gazette available on arrival.
Dolphin Entertainment Team
Deano’s Kids Club
Live Shows
Party Nights
Groups & Bands
Discos
8 Cabaret
Karaoke
Bingo
Big Screen TV
Quizzes
Speciality Evenings
A wide range of excellent facilities
See the Specials Page for
Special Entertainment Breaks
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* Deano’s Kids Club * FREE Castaways Club Membership
Castaways The entertainment complex at Tencreek has been extended to one large cabaret room and bar. Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment. When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to.
Children are welcome in the club Come and enjoy a mouthwatering meal from our extensive menu Top Quality Food Varied Menu ranging from succulent Cod to Cornish Cream Teas
Tencreek Holiday
HOTLINE 01503 262447
Big Breakfast Traditional Sunday Lunch
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Fishing
* Windsurfing * Tennis * Horse riding * Golf * Local pubs * Coastal footpaths * Ga
Tencreek Holiday Caravans SUNKING
Typical 36x12 3 Bed Layout
Spacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. Each caravan has a microwave and fridge freezer. With regret no pets.
SUNQUEEN
Spacious thirty foot long, twelve foot wide luxurious caravan. They have a large double bedroom with room heater, one twin bedroom and one double make up bed in the lounge area. Each caravan has a microwave and fridge freezer. With regret no pets.
SUNWAY
Typical 35x10 3 Bed Layout
Thirty five feet long, they have a double bedroom with room heater, two twin bedrooms and one double make-up bed in the living area. Each caravan has a microwave oven and fridge. With regret no pets.
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SUNRISE
Modern but older version of the Sunway. They include a room heater in bedroom . Each caravan has a microwave oven and fridge. With regret no pets.
SUNCREST
Spacious twenty eight foot long, twelve foot wide caravan, with winter insulation, new for 2008. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms.One double make up bed in the lounge area. Each caravan has a microwave and fridge. With regret no pets.
Typical 28x12 2 Bed Layout
SUNSEEKER
These modern caravans are twenty eight by ten foot and come with one double with heater,one twin room and make up in lounge area. The Kitchen has a microwave and fridge. With regret no pets.
SUNSAVER
Ideal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. Pets are welcome & charged at ÂŁ20 each p/wk.
OCCUPANTS
The stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.
DATES TO SUIT YOU
Most caravans, subject to availability, are available for any day to any day, any duration (minimum stay 2 nights).
Typical 28x10 2 Bed Layout
ardens
* Local Attractions *
Beautiful, safe, sandy beaches
Out & About
On your doorstep… The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction! Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
PLACES TO GO
Tencreek Holiday
HOTLINE 01503 262447
The Eden Project The Monkey Sanctuary Dozmary Pool & Bodmin Moor Jamaica Inn Bodmin Jail Plymouth Dome Pencarrow House Lanhydrock House Restormel Castle Dartmoor The Lizard Flambards Theme Park National Marine Aquarium, Plymouth National Maritime Museum, Falmouth Trago Mills Concessions available for various attractions such as Flambards etc.
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How to find us Follow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro. We’re on the left 1.25 miles from Looe bridge.
www.dolphinholidays.co.uk
www.hudsonarmstrong.com JN4136
Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447 Fax: 01503 262760 E-mail: reception@tencreek.co.uk
SPECIAL OFFERS @ TENCREEK FLEXIBLE BREAKS
To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon - Fri or Fri - Mon). Where availability allows, any start date can be accepted by arrangement with reception.
10% DISCOUNT IN ADVANCE
Book any touring pitch for 7 days or more, pay in full 28 days in advance, and we’ll give you a 10% discount. (not applicable to holidays taken in July or August).
EASTER SPECIALS PRE-EASTER BREAK
Fri 30th March – Fri 6th April 3 or 4 night breaks available – see tariff
EASTER TREAT
5th April till 14th April 2012. Take a 7, 8 or 9 night break over the Easter period, caravan holiday homes, tents and tourers and pay for only 7 nights.
CAMPING EASTER MINI BREAK
For touring guests, you can book 5 nights and pay for 4, or book 4 nights and pay for 3. It’s a great weekend, with entertainment throughout your stay.
SPECIAL OFFERS FORTNIGHTS £50 OFF!
Pay less for two weeks! Book 2 or more consecutive weeks and we’ll give you £50 off the second and additional weeks – completed by 21st July 2012 starting 1st September 2012 onwards. Maximum stay 3 weeks
SPRING BANK HOLIDAY TREAT
CAMPING SPRING BANK HOLIDAY – JUBILEE SPECIAL (4 nights for 3) Book Friday night to Sunday night and get Monday night free
no hidden extras
SUPER WEEKENDS Christmas Party Weekender
OVER 55s & UNDER 5s – £10 & £20 OFF!
2 - 5th December 2011 Top ABBA Tribute act “The Bjorn Identity” plus Soul Superstar Sammy Small on the Saturday Night – Tickets £5 – accommodation available for one night (from £35/6 berth £45 8/berth) or for the full weekend.
GROUP DISCOUNTS and Rallies
New Years Eve – Back by popular demand – 70s Comedy Legend – Arnold Gutbucket with Yo! Craig – Fancy Dress Optional.
Holidays ending by 21st July 2012 or starting after 1st September 2012 - save £20 pppw under 5 or over 55 at time of travelling (max 2 persons). £10 for part week bookings. Not available Easter and Whitsun and main summer school holidays Discounts are available on any group booking whether you wish to stay in our accommodation or use your own. Our off-peak group savings are incredible value, so telephone today with your enquiry.
REGULAR GUEST DISCOUNT SCHEME
As a valued regular customer of Dolphin Holidays you are entitled to a further 5% discount on any full weeks holiday booked. Please enquire prior to your next booking.
PROMPT PAYMENT DISCOUNT 2012
Book and pay in full before 30 November 2011 and receive 10% discount on 2012 holiday. No-Quibble money back guarantee if cancelled before 20th January 2012.
PROMPT PAYMENT DISCOUNT 2013
New Years Eve 2011
February HALF TERM & VALENTINE’S Weekends
10th Feb – 20th Feb Not just for romantics, just an excuse to get away! Excellent entertainment and all facilities open throughout the week. Short breaks available 10th – 13th, 13th – 17th and 17th – 20th February.
MAYDAY - MAYDAY - MAYDAY
Friday 4th May – Monday 7th May The summer starts here. Come and celebrate with us over the Mayday Weekend – Top entertainment on the Saturday night. Prices for the long weekend start from £120 for a 6 berth Caravan Holiday Home.
EURO 2012 – 8 June to 1 July
Book and pay in full before 30 November 2012 and receive 10% discount on 2013 holiday. No-Quibble money back guarantee if cancelled before 20th January 2013.
All games on Big Screen TV in HD, England Games include football party nights and pre-game and half time entertainment as well. Bring your kit and flags – We Believe!
Discounts can only be applied if requested at the time of booking – discounts cannot be applied retrospectively – only one special offer is applicable (excluding regular guest discount).
END OF SEASON - END OF TERM PARTY
Book Now - Book Now - Book Now
8, 9 or even 10 nights… For the price of 7 over the Spring Bank Holiday! Start your holiday Wednesday 30th, Thursday 31st May, Friday 1st June 2012, finishing on Saturday 9th June 2012 and only pay the 2nd – 9th June 2012 rate.
13th October – Featuring “Complete Madness” Fancy Dress – Don’t forget your uniform or Baggy Trousers. Ticket only entry to Castaways – see website for full details.
October Half Term/ Halloween Weekends 26th Oct – 5th November Another excuse to get away! Excellent entertainment and all facilities open throughout the Week. Halloween Fancy Dress Short breaks available 26th – 29th October, 29th – 2nd November and 2nd – 5th November.
FIREWORKS-FIREWORKS-FIREWORKS
TWOS and FOURS – £30 OFF!
£30 pw off your booking if there are 2 or less people in your party (or 2 plus baby under 2) and you book 2 bed accommodation at any time of the year. £30 pw off your booking if there are 4 or less people in your party (or 4 plus baby under 2) and you book 3 bed accommodation at any time of the year.
No Booking Fees, No Credit Card Charges
www.dolphinholidays.co.uk Tel: 01503 262447
Find “Tencreek Entertainment” on…
Friday 9th November – Monday 12th November The sky’s the limit, come and enjoy the show! This is an excellent weekend of family fun. Includes our great firework display on Saturday 10th Nov plus top cabaret in Castaways clubhouse afterwards. From only £119 for all the family up to 6 persons. Includes your free tickets to the firework show. Extend your stay for only £30 per night.
2012 Tencreek Holiday Caravans
2012 Tencreek Caravan Tariff per week / short break inclusive of VAT
All caravans come fully equipped and include toaster, microwave, fridge freezer, Digital TV and have bed linen provided.
SUNKING
Spacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. With regret no pets.
SUNRISE
Thirty five feet long, they have a double bedroom with room heater, two twin/bunk bedrooms and one double make-up bed in the living area. With regret no pets.
Suncrest Plus
New for 2010/2011, spacious twenty eight feet long, twelve foot wide with central heating, double glazing and winter insulation. They have a large double bedroom, one twin room and make-up bed in the lounge area. With regret no pets.
SUNCREST
Spacious twenty eight foot long, twelve foot wide caravan, with winter insulation, most new for 08/09. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms. One double make up bed in the lounge area. With regret no pets.
SUNBEAM
These 2010/11/12 caravan holiday homes are all twenty eight feet long, ten feet wide, they have one double bedroom with room heater, one twin bedroom and a make up double bed in the living area. All are double glazed and feature extra insulation with blown air heating. With regret no pets.
SUNSEEKER & SUNSAVER
These modern caravans are twenty eight by ten foot and come with one double with heater, one twin room and make up in lounge area. Pets are welcome in the Sunsaver but not the Sunseeker. Pets attract a charge of £25 each p/w.
SUN-ECONOMY
Ideal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. With regret no pets.
OCCUPANTS
The stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.
DATES TO SUIT YOU
Tariff shows weekly and short break prices (Mon-Fri or Fri-Mon) — Please telephone should you want dates other than shown — subject to availability we will be pleased to help. For fuller descriptions please visit www.dolphinholidays.co.uk
2012 Facilities Dates OPEN ALL YEAR Heated swimming pool and toddlers pool Playground • Shop • Off licence • Launderette Bar (subject to occasional private functions out of season) Entertainment and cafe - open at the following times: 10 to 19 Feb • 23 Mar to 11 Nov • 22 Dec to 4 Jan 2013
SUN-ECONOMY
SUNSAVER
SUNSEEKER
SUNBEAM
SUNCREST
SUNCREST PLUS
SUNRISE
SUNKING
Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 8 berth Up to 8 berth STARTING DATE Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Oct 1 - Oct 8 2011 n/a n/a 164 111 169 113 186 123 203 131 255 170 210 140 319 195 Oct 8 - Oct 22 2011 n/a n/a 170 113 175 116 190 125 203 131 255 170 210 140 319 195 Oct 22 - Oct 29 2011 n/a n/a 186 110 195 130 215 141 225 150 290 194 240 160 340 226 Oct 29 - Dec 17 2011 n/a n/a 170 113 175 116 190 125 195 130 240 160 210 140 259 170 Xmas Wed-Wed 21 - 28/12 2011 n/a n/a 247 164 252 169 289 192 320 212 380 253 335 223 475 315 N.Year Wed-Wed 28 - 4/1/12 n/a n/a 335 225 345 229 389 259 435 290 500 333 452 301 625 416 Jan 7 - Feb 11 2012 n/a n/a 169 112 169 112 189 126 199 132 249 169 239 158 255 169 Half Term W’end (Fri 10/2 - Mon 13/2) n/a n/a - 130 - 130 - 146 - 156 - 199 - 178 - 233 Feb 11 - Feb 18 n/a n/a 195 130 195 130 222 146 232 156 299 199 268 178 349 233 Half Term M’wk (Mon 13/2 - Fri 17/2) n/a n/a - 130 - 130 - 146 - 156 - 199 - 178 - 233 Half Term W’end (Fri 17/2 - Mon 20/2) n/a n/a - 130 - 130 - 146 - 156 - 199 - 178 - 233 Feb 18 - Mar 31 149 99 175 116 175 116 195 128 199 132 245 164 210 140 259 170 Mar 31 - Apr 7 169 109 195 130 195 130 222 146 232 155 299 199 268 178 349 233 Easter W’end (Fri 6/4 - Mon 9/4) - 139 - 169 - 169 - 181 - 196 - 243 - 235 - 291 Apr 7 - Apr 14 199 - 235 - 235 - 259 - 280 - 347 - 335 - 415 Easter M’wk (Mon 9/4 - Fri 13/4) - 129 - 153 - 153 - 168 - 182 - 226 - 205 - 265 Apr 14 - May 5 149 99 174 115 174 115 195 128 195 128 245 164 219 145 255 169 MayDay W’end ( Fri 4/5 - Mon 7/5) - 99 - 120 - 120 - 135 - 139 - 183 - 160 - 205 May 5 - May 12 159 99 185 120 185 120 199 135 209 139 273 183 240 160 294 205 May 12 - May 19 159 99 180 120 180 120 195 128 209 139 255 169 220 145 270 180 May 19 - May 26 159 109 190 127 190 127 199 135 209 139 255 169 230 153 280 187 May 26 - Jun 2 169 119 195 131 195 131 215 143 235 156 275 183 249 166 295 196 Jun 2 - Jun 9 (Whit) 299 199 345 239 345 239 399 286 435 309 497 352 528 374 599 430 Jun 9 - Jun 16 229 149 259 172 259 172 288 192 307 204 348 231 348 231 436 288 Jun 16 - Jun 30 289 189 313 204 313 204 354 231 385 257 416 277 428 282 495 330 Jun 30 - Jul 21 329 219 379 249 379 249 399 265 405 272 449 294 459 305 575 381 Jul 21 - Jul 28 499 319 539 361 539 361 599 399 649 432 674 448 695 462 835 579 Jul 28 - Aug 25 499 319 549 365 549 365 609 409 659 440 687 457 725 483 875 592 Aug 25 - Sep 1 399 269 449 300 449 300 489 325 514 342 549 365 575 383 675 449 Sep 1 - Sep 15 179 119 209 139 209 139 234 155 244 162 289 193 272 181 405 269 Sep 15 - Oct 13 149 99 175 117 175 117 195 129 199 134 240 165 240 160 265 175 Oct 13 - Oct 27 149 99 175 117 175 117 195 129 199 134 240 165 230 153 295 175 Half Term W’end (Fri 26/10-Mon 29/10) - 109 - 133 - 133 - 152 - 159 - 194 - 177 - 234 Oct 27 - Nov 3 169 109 199 133 199 133 229 152 239 159 299 194 265 177 349 234 Half Term M’wk (Mon 29/10 - Fri 2/11) - 109 - 133 - 133 - 152 - 159 - 194 - 177 - 234 Half Term W’end (Fri 2/11- Mon 5/11) - 109 - 133 - 133 - 152 - 159 - 194 - 177 - 234 Nov 3 - Dec 22 149 99 169 111 169 111 194 128 195 133 255 170 225 149 259 170 Firework W/end (Fri 9/11 - Mon 12/11) - 99 - 119 - 119 - 139 - 149 - 179 - 159 - 179 Xmas 22 - 29/12 2012 219 149 259 170 259 170 309 205 329 220 395 257 355 237 495 327 N.Year 29 - 5/1/13 279 199 342 230 342 230 397 265 444 296 509 340 475 316 635 425
2012 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons Inclusive
Tent Tourer Pitch
Medium Electric Pitch
Large Hardstanding Electric Water/Elec/Drain Pitch
STARTING DATE £ £ £ Sep 4 – Dec 27 2011 11.00 13.75 15.25 Dec 28 2011 – Jan 05 2012 14.25 17.00 20.00 Jan 06 – Apr 05 11.50 14.50 16.00 Apr 06 – Apr 14 15.25 19.00 22.00 Apr 15 – May 31 11.50 14.50 16.00 Jun 01 – Jun 09 16.00 19.50 22.50 Jun 10 – Jul 20 13.00 17.00 20.25 Jul 21 – Aug 27 21.50 25.00 30.00 Aug 28 – Sep 14 15.25 18.00 21.00 Sep 15 – Dec 28 11.50 14.50 16.00 Dec 29 – Jan 05 2013 15.25 18.00 21.00
£ 18.50 21.00 19.50 23.50 19.50 24.00 21.50 32.00 22.50 19.50 22.50
Each Extra Dogs Person Over 3yrs
Pup Awnings Tents Cars & Boats
£ £ £ £ 1.90 1.80 Free Free 2.50 1.80 Free Free 2.00 1.80 Free Free 2.50 1.80 Free Free 2.00 1.80 Free Free 2.60 2.00 Free Free 2.50 1.80 Free Free 3.00 2.00 3.50 Free 2.50 1.80 Free Free 2.00 1.80 Free Free 2.60 1.80 Free Free
Winter Seasonal Rate
1st November 2011 till 31st March 2012 Off Pitch Storage .............£200.00 Medium Service Pitch......£1440.00 Restricted Use Pitch.........£500.00 Large Service Pitch .........£1620.00
Summer Seasonal Rate
1st April 2012 till 31st October 2012 If paid in full by 1st March 2012 1st April 2012 1st May 2012 1st June 2012
Medium Pitch £1440.00 £1570.00 £1670.00 £1770.00
Large Hardstanding Pitch Water/Elec/Drain £1620.00 £1870.00 £1740.00 £2000.00 £1840.00 £2100.00 £1940.00 £2200.00
Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges. Unit costs are governed by the energy supplier. Current rate is available from reception.
Booking Form 1. YOUR CHOICE OF DATES:
PLEASE COMPLETE AND RETURN THIS BOOKING FORM: Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR
6. YOUR PARTY:
Arrival
Departure
Day
Day
Month 11/12
Month 11/12
Please tick the appropriate boxes
Mr Mrs Initial Surname 0 - 3 4 - 17 18 - 21 22 - 25 26 + Ms yrs yrs yrs yrs yrs Miss
2. PLEASE RESERVE ME THE FOLLOWING: No. in party
Size (ft)
Please charge my initial payment to my card account now
B
Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday
C
Please charge the full cost of my holiday now
Please tick the appropriate box
VISA MASTERCARD MAESTRO SOLO EUROCARD
3. PLEASE RESERVE ME A TOURING PITCH:
A
YOUR CARD TYPE:
Caravan Type
Awning
9. CREDIT AND DEBIT CARD PAYMENTS:
YOUR CARD DETAILS:
Tent/Tourer Pitch YOUR CARD NUMBER:
Tent Size (ft) Medium Electric Pitch Touring Caravan
Size (ft)
Large Electric Pitch Your car registration number
Motorhome Size (ft) Hardstanding-water/electric/drain Pup Tent
Dog(s)
Total Number of Nights
4. YOUR NAME AND ADDRESS:
Total number in your party
Cots £12.00 per week
Highchairs £12.00 per week
Dogs how many? (max 2) Switch/Solo card issue no.
7. YOUR INITIAL PAYMENT: Self catered
Touring Pitches
Address
Deposit Cancellation Total Deposit Insurance Now
Deposit Cancellation Total Deposit Insurance Now
1 week £50.00 £20.00 £70.00
1 week £17.50 £12.50 £30.00
2 weeks £100.00 £40.00
2 weeks £35.00 £25.00 £60.00
5. YOUR CONTACT DETAILS: Home Tel
£140.00
IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL
8. I ENCLOSE MY:
I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure.
YOUR SIGNATURE:
DATE:
Please tick the appropriate box
Credit Cheque Cash Postal Card Order
Work Tel Mobile
Security no.
CARDHOLDERS NAME:
Mr. Mrs. Ms. Miss
Postcode
Valid from: Expiry date:
Total of £ Cheques payable to DOLPHIN HOLIDAYS Thank you
WHERE DID YOU HEAR ABOUT US ?
Booking Conditions 1. GENERAL When Dolphin Holidays accepts your booking a binding contract will be made between the person signing the Booking form and all adult members of the party. The information contained within the brochure is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both this brochure and associated inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations without further notifications. E. & E.O. 2. AUTHORITY TO SIGN Signatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of terms and conditions. 3. BOOKING AND PAYMENTS Booking forms must be signed and returned to Tencreek accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which is including cancellation insurance. The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued. All monies paid are non refundable. Balances are due 28 days before arrival. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below. If the arrival date is less than 28 days from the date of the booking then full payment is due. Dolphin Holidays reserves the right to decline any booking without explanation. Returned cheques will incur an admin charge of £15.00 4. ALTERATIONS If, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing or by email as soon as possible to enable us to carry out the necessary arrangements where possible. 5. CANCELLATIONS Dolphin Holidays operate a Holiday Cancellation Insurance Scheme. This is optional but is strongly recommended. Unless notice in writing of cancellation of reservation is received by us not less than
Cancellation Insurance Scheme £20.00 per unit, per week will be added to your holiday confirmation for Cancellation/ Curtailment Insurance or £12.50 for touring bookings per unit per week. The appropriate premium must be included with your holiday deposit. Cover will apply automatically to each member of the party, named in the booking form, if they have to cancel or cut short their holiday due to illness, injury, redundancy, jury service, unforeseen occupation posting damage to home or police request following burglary. Please note that there is no protection if you merely ‘change your mind’. An excess of £30 will be applied other than claims for loss of deposit only. MONEY-BACK GUARANTEE On receipt of the Certificate, please read it carefully. If the insurance does not meet your requirements please return it within seven days of issue, but before departure date. Provided no claim has been made your premium will be refunded in full.
28 days prior to the commencement of the holiday, the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Insurance Scheme, the booking signatory should then follow the procedure detailed therein. 6. INSURANCE Minimum cover cancellation insurance is included within your booking deposit unless specifically not requested. Please see separate section on this page for full details. 7. PARTY MAKE-UP No accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage done or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure. Dolphin Holidays does not accept groups of young people. 8. ARRIVAL AND DEPARTURE TIMES Holiday accommodation and touring pitches are available from 4.00pm (latest arrival time 11.00pm) on the day of arrival to 10.00am on the day of departure. Off season these times may be flexible at the individual parks discretion. During busy holiday periods please assume that these times are correct. 9. BEHAVIOUR Dolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid. 10. VEHICLES Commercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured. For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed.
11. CHILDREN The signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times. After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas. Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools. 12. WEATHER Dolphin Holidays cannot refund any monies as a result of inclement weather. 13. PETS Pets are only allowed in some accommodation at Tencreek (Sunsaver caravans). Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park - monies cannot be returned. Pets are not allowed in public buildings. Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions. 14. LIABILITIES Except in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday. Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees. Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us. Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay. LOST PROPERTY - A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity. 15. BREACH OF TERMS AND CONDITIONS Dolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid.
PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY IMPORTANT NOTICE Wishpool Ltd., as the operator of this insurance scheme, has to bring to your attention some of the important features of this insurance scheme: Insurance Policy: this contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully. Conditions, Exclusions and Warranties: there are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole policy. Health: the policy contains conditions relating to the health of the people travelling and others upon whose well being the trip may depend. Policy Excesses: claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.
Reasonable Care: you are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. “Cooling off’ Period: the policy may contain a ‘cooling off’ period which allows you to return the policy and obtain a full refund if you have a justifiable reason to be dissatisfied with the cover provided. Hazardous Holiday Activities: the policy may not cover you when you take part in certain hazardous activities, e.g.: scuba diving. If you want cover for such activities you may need to arrange a specialist policy. UK Law allows the parties to choose the law applicable to the contract. The contract will be subject to English Law unless otherwise agreed.