A Superb Holiday Park on the South Cornish Coast
www.dolphinholidays.co.uk
We welcome families and couples
Welcome to Cornwall... ... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination. A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks. Choose a DOLPHIN HOLIDAY in Cornwall and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever.
Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle south Cornish coast. Ideal for exploring East Cornwall and into Devon.
Open All Year!
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No single sex parties or singles under 25
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Tencreek Holiday
HOTLINE 01503 262447
Indoor Pool
* Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Ban
Welcome to Tencreek... ... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country.
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Tencreek Holiday
HOTLINE 01503 262447
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* Deano’s Kids Club * FREE Castaways Club Membership
A sea view guaranteed! Lying close to the South Cornwall coast, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon. Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are
Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey.
Caravans A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek. Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy.
From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
Colour TV
Open All Year!
Fully fitted kitchen including fridge
Microwave
Room heaters in main bedroom and lounge Shower, toilet & wash basin Free Pillows, Bed linen and duvets supplied FREE GAS & ELECTRICITY High chairs & cots available
WHAT TO BRING Please bring your own cot linen, blankets, towels, tea-towels, toilet rolls etc.
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* Touring Caravans, Tents and Motor Caravans are entitled
Touring & Camping… ... It’s so easy when you bring your touring caravan or motor home to Tencreek. Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security.
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We have medium pitches (100sq.m) for caravans up to 20’ and large pitches (120sq.m) for caravans over 20’. It couldn’t be easier, advanced bookings recommended, especially for service pitches during July/August when the park is extremely busy.
Open All Year!
A great place to be right by the sea!
to FREE use of all the on site facilities available at Tencreek
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Touring facilities Different sizes pitches to accommodate all Toilet & shower facilities including hand & hair dryers, baby changing room, dish-washing area, laundry & chemical disposal points Disabled facilities fitted with Radar locks - you will need to bring your Radar key Gas cylinder refills, mobile phone charging, ice pack hire plus many other services available Plenty of water points & refuse disposal compounds
Tencreek Holiday
HOTLINE 01503 262447
Dog exercise area adjacent to main touring pitches Electric and water/drainage hook-ups available Rallies welcome Families & Couples only please
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Indoor Pool
* Outdoor Pool & 45m Water Flume * Big Screen TV * Discos * Cabaret * Ban
Live Entertainment FREE ‘Castaways’ Club membership for all residents. On-park gazette available on arrival.
Dolphin Entertainment Team
Deano’s Kids Club
Live Shows
Party Nights
Groups & Bands
Discos
8 Cabaret
Karaoke
Bingo
Big Screen TV
Quizzes
Speciality Evenings
A wide range of excellent facilities
See the Specials Page for
Special Entertainment Breaks
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* Deano’s Kids Club * FREE Castaways Club Membership
Castaways The entertainment complex at Tencreek has been extended to one large cabaret room and bar. Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment. When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to.
Children are welcome in the club Come and enjoy a mouthwatering meal from our extensive menu Top Quality Food Varied Menu ranging from succulent Cod to Cornish Cream Teas
Tencreek Holiday
HOTLINE 01503 262447
Big Breakfast Traditional Sunday Lunch
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Fishing
* Windsurfing * Tennis * Horse riding * Golf * Local pubs * Coastal footpaths * Ga
Tencreek Holiday Caravans SUNKING
Typical 36x12 3 Bed Layout
Spacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. Each caravan has a microwave and fridge freezer. With regret no pets.
SUNQUEEN
Spacious thirty foot long, twelve foot wide luxurious caravan. They have a large double bedroom with room heater, one twin bedroom and one double make up bed in the lounge area. Each caravan has a microwave and fridge freezer. With regret no pets.
SUNWAY
Typical 35x10 3 Bed Layout
Thirty five feet long, they have a double bedroom with room heater, two twin bedrooms and one double make-up bed in the living area. Each caravan has a microwave oven and fridge. With regret no pets.
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SUNRISE
Modern but older version of the Sunway. They include a room heater in bedroom . Each caravan has a microwave oven and fridge. With regret no pets.
SUNCREST
Spacious twenty eight foot long, twelve foot wide caravan, with winter insulation, new for 2008. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms.One double make up bed in the lounge area. Each caravan has a microwave and fridge. With regret no pets.
Typical 28x12 2 Bed Layout
SUNSEEKER
These modern caravans are twenty eight by ten foot and come with one double with heater,one twin room and make up in lounge area. The Kitchen has a microwave and fridge. With regret no pets.
SUNSAVER
Ideal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. Pets are welcome & charged at ÂŁ20 each p/wk.
OCCUPANTS
The stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.
DATES TO SUIT YOU
Most caravans, subject to availability, are available for any day to any day, any duration (minimum stay 2 nights).
Typical 28x10 2 Bed Layout
ardens
* Local Attractions *
Beautiful, safe, sandy beaches
Out & About
On your doorstep… The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction! Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
PLACES TO GO
Tencreek Holiday
HOTLINE 01503 262447
The Eden Project The Monkey Sanctuary Dozmary Pool & Bodmin Moor Jamaica Inn Bodmin Jail Plymouth Dome Pencarrow House Lanhydrock House Restormel Castle Dartmoor The Lizard Flambards Theme Park National Marine Aquarium, Plymouth National Maritime Museum, Falmouth Trago Mills Concessions available for various attractions such as Flambards etc.
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How to find us Follow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro. We’re on the left 1.25 miles from Looe bridge.
www.dolphinholidays.co.uk
www.hudsonarmstrong.com JN4136
Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447 Fax: 01503 262760 E-mail: reception@tencreek.co.uk
SPECIAL OFFERS @ TENCREEK
No Booking Fees, No Credit Card Charges
no hidden extras
To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon - Fri or Fri - Mon). Where availability allows, any start date can be accepted by arrangement with reception.
Holidays ending by 23th July 2011 or starting after 3rd September 2011 - save £10 pppw under 5 or +55 at time of travelling (max 2 persons). Not available Easter and Whitsun.
OVER 55s & UNDER 5s
SUPER WEEKENDS
10% DISCOUNT IN ADVANCE
GROUP DISCOUNTS and Rallies
4th – 7th Feb. Over 18 only - Leave the kids at home - come and have a laugh! Top comedy acts Fri and Sat night - Details will appear on website and Facebook nearer the date. Caravans available from £99 for the weekend. Tents and Tourers welcome.
FLEXIBLE BREAKS
Book any touring pitch for 7 days or more, pay in full 28 days in advance, and we’ll give you a 10% discount. (not applicable to holidays taken in July or August).
EASTER SPECIALS
Discounts are available on any group booking whether you wish to stay in our accommodation or use your own. Our off-peak group savings are incredible value, so telephone today with your enquiry.
REGULAR GUEST DISCOUNT SCHEME
COMEDY WEEKEND
HALF TERM & VALENTINE’S WEEK
PRE-EASTER BREAK
As a valued regular customer of Dolphin Holidays you are entitled to a further 5% discount on any full weeks holiday booked. Please enquire prior to your next booking.
Friday 18th Feb – Monday 28th Feb Not just for romantics, just an excuse to party! Excellent entertainment and all facilities open throughout the Week. Three and Four night breaks available.
PROMPT PAYMENT DISCOUNT 2011
MAYDAY - MAYDAY - MAYDAY
EASTER TREAT
Book and pay in full before 30 November 2010 and receive 10% discount on 2011 holiday. No-Quibble money back guarantee if cancelled before 20th January 2011.
Fri 15th April - Fri 22nd April Five nights for 66% weekly charge 3 or 4 night breaks available - see tariff 21st April till 29th April 2011. Take a 7 or 8 night break over the Easter period, caravan holiday homes, tents and tourers and pay for only 7 nights. Start your Easter holiday on Thursday 21st April or Friday 22nd April 2011 and pay only the 22nd – 29th April 2011 rate.
EASTER MINI BREAK
For touring guests, you can book 5 nights and pay for 4, or book 4 nights and pay for 3. It’s a great weekend, with entertainment throughout your stay.
SPECIAL OFFERS
PROMPT PAYMENT DISCOUNT 2012
Book and pay in full before 30 November 2011 and receive 10% discount on 2012 holiday. No-Quibble money back guarantee if cancelled before 20th January 2012.
Discounts can only be applied if requested at the time of booking – discounts cannot be applied retrospectively – only one special offer is applicable (excluding regular guest discount).
FORTNIGHT FAVOURITE
Book 2 or more consecutive weeks and we’ll give you £50 off the second additional weeks on your holidays of 2 or more completed by 23rd July 2011 starting 3rd September 2010 onwards. Maximum stay 3 weeks.
Book Now - Book Now - Book Now
SPRING BANK HOLIDAY TREAT
TWOS and FOURS
FUN DAY! AUGUST BANK HOLIDAY
Saturday 27th August – Saturday 3rd Sept Summers last blast - Great weekend entertainment. Lazy Sunday Afternoon Band and Happy Hour. Camping Special - Tent/Tourer 4 persons £69.50 for the 3 nights.
REMEMBER REMEMBER THE 5TH NOVEMBER FIREWORKS-FIREWORKS-FIREWORKS
Friday 4th November – Monday 7th November The sky’s the limit, come and enjoy the show! This is an excellent weekend of family fun. Includes our great firework display on Saturday 5th Nov plus top cabaret in Castaways clubhouse afterwards. From only £113 for all the family up to 6 persons. Includes your free tickets to the firework show. Extend your stay for only £30 per night.
NOVEMBER STAR WEEKEND
8,9 or even 10 nights… For the price of 7 over the Spring Bank Holiday! Start your holiday Wednesday 25th, Thursday 26th, Friday 27th May 2011, finishing on Saturday 4th June 2011 and only pay the 28th May-4th June 2011 rate.
£30 pw off your booking if there are 2 or less people in your party (or 2 plus baby under 2) and you book 2 bed accommodation at any time of the year. £30 pw off your booking if there are 4 or less people in your party (or 4 plus baby under 2) and you book 3 bed accommodation at any time of the year.
Friday 29th April – Monday 2nd May The summer starts here. Come and celebrate with us over the Mayday Weekend with a special cabaret on the Saturday night. Prices for the long weekend start from £116 for a 6 berth Caravan Holiday Home.
www.dolphinholidays.co.uk Tel: 01503 262447 Find “Tencreek Entertainment” on…
Friday 18th – Monday 21st November Come and see a fantastic band (See website and Facebook). We guarantee to have you up on the dance floor all night long. This promises to be a show you do not want to miss! From only £99 per holiday home, accommodating up to 4 persons.
Christmas Party Weekender
Fri 2nd – Mon 5th December It’s Christmas Party time. Come and join us enjoy a weekend of Christmas cheer with great party entertainment on the Saturday night.
2011 Tencreek Holiday Caravans SUNKING
Spacious thirty six by twelve feet, three bedroomed caravan, they have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. Each caravan has a microwave and fridge freezer. With regret no pets.
SUNWAY
Thirty five feet long, they have a double bedroom with room heater, two twin bedrooms and one double make-up bed in the living area. Each caravan has a microwave oven and fridge. With regret no pets.
SUNRISE
Modern but older version of the Sunway. They include a room heater in bedroom. Each caravan has a microwave oven and fridge. With regret no pets.
Suncrest Plus
New for 2010/2011, spacious twenty eight feet long, twelve foot wide with central heating, double glazing and winter insulation. They have a large double bedroom, one twin room and make-up bed in the lounge area. Microwave and fridge. With regret no pets.
SUNCREST
Spacious twenty eight foot long, twelve foot wide caravan, with winter insulation, most new for 08/09. They have a large double bedroom, one twin bedroom with room heaters in both bedrooms. One double make up bed in the lounge area. Each caravan has a microwave and fridge. With regret no pets.
SUNBEAM
These 2010/11 caravan holiday homes are all twenty eight feet long, ten feet wide, they have one double bedroom with room heater, one twin bedroom and a make up double bed in the living area. The kitchen has a microwave oven. All are double glazed and feature extra insulation. With regret no pets.
SUNSEEKER
These modern caravans are twenty eight by ten foot and come with one double with heater, one twin room and make up in lounge area. The Kitchen has a microwave and fridge. With regret no pets.
SUNSAVER
Ideal for the more budget conscious family these caravan holiday homes are of a reasonable standard and fully equipped with layouts as Sunseeker. Pets are welcome & charged at £25 each p/wk.
OCCUPANTS
The stated number of berths must not be exceeded, including children and babies. Groups of young people will not be permitted.
DATES TO SUIT YOU
Tariff shows weekly and short break prices (Mon-Fri or Fri-Mon) — Please telephone should you want dates other than shown — subject to availability we will pleased to help.
2011 Facilities Dates OPEN ALL YEAR Heated swimming pool and toddlers pool Playground • Shop • Off licence • Launderette Bar (subject to occasional private functions out of season) July 23 - Aug 31 2011 Outdoor heated pool Feb 18 - 27, March 25 - Nov 18 and Dec 22 - Jan 5 2012 Entertainment and cafe
2011 Tencreek Caravan Tariff per week / short break inclusive of VAT
STARTING DATE Sep 11 - Oct 9 2010 Oct 9 - Oct 23 2010 Oct 23 - Oct 30 2010 Oct 30 - Dec 18 2010 Xmas Wed-Wed 22-29/12 2010 N.Year Wed-Wed 29-5/1/11 Jan 8 - Feb 19 2011 Feb 19 - Feb 26 Feb 26 - Apr 16 Apr 16 - Apr 23 Easter W’End (Fri 22/4-Mon25/4) Apr 22 - Apr 29 (Fri-Fri) Easter M’wk (Mon 25/4-Fri 29/4) May Day W/e (Fri29/4-Mon 2/5) May Day (Mon 2/5-Fri 6/5) Apr 30 - May 7 May 7 - May 14 May 14 - May 21 May 21 - May 28 May 28 - Jun 4 Jun 4 - Jun 18 Jun 18 - Jul 2 Jul 2 - Jul 9 Jul 9 - Jul 16 Jul 16 - Jul 23 Jul 23 - Aug 27 Aug 27 - Sep 3 Sep 3 - Sep 17 Sep 17 - Oct 1 Oct 1 - Oct 8 Oct 8 - Oct 22 Oct 22 - Oct 29 Oct 29 - Dec 17 Xmas Thur-Thur 22-29/12 2011 N.Year Thur-Thur 29-5/1/12
SUNSAVER
SUNSEEKER
SUNBEAM
SUNCREST
SUNCREST PLUS SUNRISE
Up to 6 berth
STARTING DATE Sept 5 – Dec 27 2010 Dec 29 2010 – Jan 05 2011 Jan 06 – Apr 15 Apr 16 – May 01 May 02 – May 27 May 28 – Jun 04 Jun 05 – Jul 22 Jul 23 – Aug 29 Aug 30 – Sep 03 Sep 04 – Dec 27 Dec 28 – Jan 05 2012
SUNKING
Per Week
Up to 6 berth
Short Break Per Week
Up to 6 berth
Short Break Per Week
Up to 6 berth
Short Break Per Week
Short Break Per Week
Short Break Per Week
Short Break Per Week
Short Break Per Week
Short Break
160 155 164 125 235 305 165 186 170 225 - 225 - - - 175 170 180 190 325 252 305 340 370 390 530 381 199 170 164 170 186 170 247 335
88 85 111 65 152 199 108 110 113 160 160 - 130 116 116 116 113 120 127 230 167 199 225 245 260 353 265 133 113 111 113 110 113 164 225
164 158 169 125 240 313 170 195 175 233 - 233 - - - 180 175 185 195 350 258 310 358 378 399 540 390 207 175 169 175 195 175 252 345
90 87 113 65 156 204 112 130 116 166 166 - 140 120 120 120 116 123 130 248 171 206 238 251 266 356 269 137 116 113 116 130 116 169 229
179 172 186 145 275 355 186 215 190 250 - 250 - - - 195 190 200 210 390 280 345 370 390 410 589 414 221 190 186 190 215 190 289 389
100 96 123 74 177 235 123 141 125 175 175 - 150 128 128 128 125 133 140 276 187 225 246 260 273 393 289 147 125 123 125 141 125 192 259
192 185 203 159 304 396 190 225 195 270 - 270 - - - 200 195 205 215 420 299 376 399 420 440 636 438 231 195 203 203 225 195 320 435
108 213 104 205 131 258 81 199 192 365 253 464 125 254 150 290 130 240 190 335 190 - - 335 165 - 134 134 - 134 265 130 240 136 250 143 260 298 480 199 339 250 405 265 430 279 450 293 470 423 660 300 479 153 272 130 240 131 255 131 255 150 290 130 240 212 380 290 500
117 113 162 110 239 309 165 194 160 235 235 - 205 177 177 177 160 167 173 340 225 270 286 299 313 439 325 181 160 170 170 194 160 253 333
107 103 135 84 207 268 133 160 140 200 200 - 175 143 143 143 140 145 153 337 209 274 282 298 313 448 310 161 140 140 140 160 140 223 301
117 113 162 93 233 301 165 194 160 235 235 - 205 177 177 177 160 167 173 361 243 299 323 336 350 493 359 181 160 162 162 194 160 250 333
162 156 195 127 296 371 170 226 170 275 275 240 199 199 199 170 180 187 415 280 320 366 381 400 569 417 264 170 195 195 226 170 315 416
2011 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons Inclusive
SUNWAY
Up to 6 berth
Tent Tourer Pitch
Medium Electric Pitch
£ 10.50 13.50 11.00 14.70 11.00 15.25 12.50 20.50 14.25 11.00 14.25
£ 13.00 16.00 13.75 18.00 13.75 18.50 16.25 24.00 17.00 13.75 17.00
Large Hardstanding Electric Water/Elec/Drain Pitch £ 14.50 18.80 15.25 21.00 15.25 21.50 19.25 28.80 20.00 15.25 20.00
£ 17.50 20.00 18.50 22.00 18.50 22.50 20.50 29.50 21.00 18.50 21.00
Each Extra Dogs Person Over 3yrs £ 1.80 2.30 1.90 2.40 1.90 2.50 2.40 2.75 2.40 1.90 2.50
£ 1.60 1.60 1.80 1.80 1.80 2.00 1.80 2.00 1.80 1.80 1.80
Pup Tents
Awnings Cars & Boats
£ Free Free Free Free Free Free Free 3.50 Free Free Free
£ Free Free Free Free Free Free Free Free Free Free Free
Up to 8 berth
Up to 8 berth
Up to 8 berth
195 188 209 162 319 412 202 240 210 285 - 285 - - - 215 210 220 230 475 317 415 428 448 469 673 464 242 210 210 210 240 210 335 452
213 205 258 179 359 464 254 290 240 335 - 335 - - - 265 240 250 260 510 369 450 485 505 525 740 535 272 240 258 258 290 240 376 500
294 283 319 245 455 570 260 340 259 400 - 400 - - - 285 259 270 280 585 425 480 550 575 600 855 595 397 259 319 319 340 259 475 625
Winter Seasonal Rate
1st November 2010 till 31st March 2011 Off Pitch Storage . ...........£170.00 Medium Service Pitch......£1370.00 Restricted Use Pitch.........£480.00 Large Service Pitch .........£1540.00
Summer Seasonal Rate
1st April 2011 till 31st October 2011 If paid in full by 1st March 2011 1st April 2011 1st May 2011 1st June 2011
Medium Pitch £1370.00 £1470.00 £1570.00 £1670.00
Large Pitch £1540.00 £1640.00 £1740.00 £1840.00
Hardstanding Water/Elec/Drain £1770.00 £1870.00 £1970.00 £2070.00
Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges. Unit costs are governed by the energy supplier. Current rate is available from reception.
Booking Form
PLEASE COMPLETE AND RETURN THIS BOOKING FORM: Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR
1 YOUR CHOICE OF DATES:
6 YOUR PARTY:
Arrival
Departure
Day
Day
Month
10 / 11
9 CREDIT AND DEBIT CARD PAYMENTS:
Please tick the appropriate boxes
Mr Mrs Initial Surname 0 - 3 4 - 17 18 - 21 22 - 25 Ms yrs yrs yrs yrs Miss
Month
26 + yrs
10 / 11
2 PLEASE RESERVE ME THE FOLLOWING:
No. in party
B
Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday
C
Please charge the full cost of my holiday now
VISA
3 PLEASE RESERVE ME A TOURING PITCH:
Please charge my initial payment to my card account now
YOUR CARD TYPE:
Caravan Type
Awning
A
Size (ft)
Tent/Tourer Pitch
Tent
Size (ft)
Medium Electric Pitch
Touring Caravan
Size (ft)
Large Electric Pitch
Motorhome
Size (ft)
Hardstanding-water/electric/drain
Please tick the appropriate box
MASTERCARD EUROCARD
MAESTRO
SOLO
YOUR CARD DETAILS: YOUR CARD NUMBER:
Your car registration number
Pup Tent
Dog(s)
Total Number of Nights
4 YOUR NAME AND ADDRESS:
Total number in your party
Cots £12.00 per week
Highchairs £12.00 per week
Dogs how many? (max 2)
7 YOUR INITIAL PAYMENT: Self catered
Address
Deposit
Cancellation Insurance
Total Now
Deposit
Cancellation Insurance
Total Now
1 week £50.00
£20.00
£70.00
1 week £17.50
£12.50
£30.00
£140.00
2 weeks £35.00
£25.00
£60.00
Postcode
5 YOUR CONTACT DETAILS: Home Tel
£40.00
Security no.
I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure.
YOUR SIGNATURE:
DATE:
Please tick the appropriate box
Credit Cheque Cash Card
Work Tel Mobile
Switch/Solo card issue no.
Touring Pitches
IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL
8 I ENCLOSE MY:
Expiry date:
CARDHOLDERS NAME:
Mr. Mrs. Ms. Miss
2 weeks £100.00
Valid from:
Total of £ Cheques payable to DOLPHIN HOLIDAYS Thank you
Postal Order
WHERE DID YOU HEAR ABOUT US ?
Booking Conditions 1. GENERAL When Dolphin Holidays accepts your booking a binding contract will be made between the person signing the Booking form and all adult members of the party. The information contained within the brochure is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both this brochure and associated inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations without further notifications. E. & E.O. 2. AUTHORITY TO SIGN Signatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of terms and conditions. 3. BOOKING AND PAYMENTS Booking forms must be signed and returned to Tencreek accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which is including cancellation insurance. The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued. All monies paid are non refundable. Balances are due 28 days before arrival. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below. If the arrival date is less than 28 days from the date of the booking then full payment is due. Dolphin Holidays reserves the right to decline any booking without explanation. Returned cheques will incur an admin charge of £10.00 4. ALTERATIONS If, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing as soon as possible to enable us to carry out the necessary arrangements where possible. 5. CANCELLATIONS Dolphin Holidays operate a Holiday Cancellation Insurance Scheme. This is optional but is strongly recommended. Unless notice in writing of cancellation of reservation is received by us not less than
Cancellation Insurance Scheme £20.00 per unit, per week will be added to your holiday confirmation for Cancellation/ Curtailment Insurance or £12.50 for touring bookings per unit per week. The appropriate premium must be included with your holiday deposit. Cover will apply automatically to each member of the party, named in the booking form, if they have to cancel or cut short their holiday due to illness, injury, redundancy, jury service, unforeseen occupation posting damage to home or police request following burglary. Please note that there is no protection if you merely ‘change your mind’. An excess of £30 will be applied other than claims for loss of deposit only. MONEY-BACK GUARANTEE On receipt of the Certificate, please read it carefully. If the insurance does not meet your requirements please return it within seven days of issue, but before departure date. Provided no claim has been made your premium will be refunded in full.
28 days prior to the commencement of the holiday, the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Insurance Scheme, the booking signatory should then follow the procedure detailed therein. 6. INSURANCE Minimum cover cancellation insurance is included within your booking deposit unless specifically not requested. Please see separate section on this page for full details. 7. PARTY MAKE-UP No accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage done or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure. Dolphin Holidays does not accept groups of young people. 8. ARRIVAL AND DEPARTURE TIMES Holiday accommodation and touring pitches are available from 4.00pm (latest arrival time 11.00pm) on the day of arrival to 10.00am on the day of departure. Off season these times may be flexible at the individual parks discretion. During busy holiday periods please assume that these times are correct. 9. BEHAVIOUR Dolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid. 10. VEHICLES Commercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured. For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed.
11. CHILDREN The signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times. After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas. Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools. 12. WEATHER Dolphin Holidays cannot refund any monies as a result of inclement weather. 13. PETS Pets are only allowed in some accommodation at Tencreek (Sunsaver caravans). Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park - monies cannot be returned. Pets are not allowed in public buildings. Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions. 14. LIABILITIES Except in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday. Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees. Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us. Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay. LOST PROPERTY - A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity. 15. BREACH OF TERMS AND CONDITIONS Dolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid.
PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY IMPORTANT NOTICE Wishpool Ltd., as the operator of this insurance scheme, has to bring to your attention some of the important features of this insurance scheme: Insurance Policy: this contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully. Conditions, Exclusions and Warranties: there are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole policy. Health: the policy contains conditions relating to the health of the people travelling and others upon whose well being the trip may depend. Policy Excesses: claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.
Reasonable Care: you are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. “Cooling off’ Period: the policy may contain a ‘cooling off’ period which allows you to return the policy and obtain a full refund if you have a justifiable reason to be dissatisfied with the cover provided. Hazardous Holiday Activities: the policy may not cover you when you take part in certain hazardous activities, e.g.: scuba diving. If you want cover for such activities you may need to arrange a specialist policy. UK Law allows the parties to choose the law applicable to the contract. The contract will be subject to English Law unless otherwise agreed.