A Superb Holiday Park On The South Cornish Coast
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www.dolphinholidays.co.uk
Welcome to
Cornwall... ... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination. A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks. Choose TENCREEK and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever. Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle South Cornish coast, ideal for exploring East Cornwall and into Devon.
Open all year!
Tencreek Holiday
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01503 262447
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Welcome To Tencreek ... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country.
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Fun for all the family!
Excellent facilities!
* Indoor Pool * Multi-sports pitch * Discos * Cabaret * Bands *
Tencreek Holiday
HOTLINE
Lying close to the South Cornwall coast, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon.
01503 262447
Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey.
www.dolphinholidays.co.uk
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From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
A sea view guaranteed ! So many great things to do!
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Deano’s Kids Club * FREE Castaways Club Membership inc WiFi
Caravans A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek. Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy. Caravan facilities include:
Colour Digital TV Oven, Hob, Grill, Toaster and Microwave Fully fitted kitchen including fridge Room heaters in main bedroom and lounge (some caravans have full central heating) All Crockery, Cutlery and Utensils Shower, toilet & wash basin
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Free Pillows, Bed linen and duvets supplied FREE GAS & ELECTRICITY High chairs & cots available Please note caravans that are new this year are not available until Easter.
Open all year!
SUN-ECONOMY The Sun-economy is a 2 bedroom caravan holiday home sleeping up to 6 people which is ideal for the more budget conscious family. The caravan is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNSAVER The Sunsaver is a 2 bedroom caravan holiday home sleeping up to 6 people which is ideal for the more budget conscious family. It is ideal for customers with pets (2 max). The caravan is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. Pets welcome. SUNSEEKER The Sunseeker is a 2 bedroomed caravan holiday home sleeping up to 6 people which is great value and is perfect for those looking to simply enjoy the local area and facilities at Tencreek. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNBEAM The Sunbeams are all new for 2011/12/13 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets.
SUN-ECONOMY, SUNSAVER, SUNSEEKER, 28X10 2 BED LAYOUT
SUNCREST The Suncrests are spacious pitched roofed 28’x12’ caravans with winter insulation packs. They have a large double bedroom, one twin room and a make up bed in the lounge. With regret no pets. SUNCREST+ These Caravan Holiday Homes are all new for 2011/12/13 with spacious pitched roofs. They are centrally heated and fully double glazed with winter insulation. They are 28’x12’ and come with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNRISE Spacious 35’ x 12’, three bedroomed caravan sleeping up to eight. They have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. With regret no pets.
SUNBEAM - 28X10 2 BED LAYOUT
SUNCREST - 28X12 2 BED LAYOUT
SUNKING The Sunkings are all new for 2013 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 35’x12’ and comes with a double bedroom and two twin rooms. There is a make up bed in the lounge area. With regret no pets.
Tencreek Holiday
5 SUNCREST+ - 28X12 2 BED LAYOUT
HOTLINE
01503 262447
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SUNRISE - 35X12 3 BED LAYOUT
SUNKING - 35X12 3 BED LAYOUT
For illustrative purposes only
Touring & Camping... ... It’s so easy when you bring your touring caravan or motor home to Tencreek. Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security.
We have pitches to suit all. There are grass pitches without electricity, medium or large grass pitches with electricity and also hardstanding pitches with electricity, water and drains hook up. There are also seasonal pitches where a caravan can be left all year.
Open All Year!
A great place to be right by the sea!
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* Touring Caravans, Tents and Motor Caravans are entitled to
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS
Touring Facilities Four different types of pitch to accommodate all Electric and water/drainage hook-ups available Free modern, under floor heated toilet & shower facilities Free hand/hair dryers, undercover dish-washing areas & chemical disposal points Family wet rooms Disabled wet rooms Gas cylinder refills, telephone charging, and ice pack service Plenty of water points & refuse disposal compounds Recycling Centre Dog exercise area adjacent to main touring pitches and access to public footpaths Laundry available Use of on Park facilties (indoor pool,clubhouse with entertainment etc) FREE WiFi Families & Couples only please Open All Year! Rallies welcome
FREE use of all the on site facilities available at Tencreek *
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PARK MAP
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Castaways The entertainment complex at Tencreek has been extended to one large cabaret room and bar. Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment. When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to.
Children are welcome Come and enjoy a mouthwatering meal from our extensive menu Top Quality Food including take-aways Varied menu ranging from Pub Classics to Gourmet Burgers and Pizzas Big Breakfast - fresh coffees & tea 10
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS
Live Entertainment Come and join in with all the fun and games and competitions with The Yellow Coats. You can also meet our Tencreek Holiday Park mascots... Deano the Dolphin and his friend Sparky the Sharky... FREE ‘Castaways’ Club membership for all residents. Dolphin Entertainment Team
Deano’s Kids Club
Live Shows
Party Nights, Discos
Groups & Bands
Karaoke
Star Cabarets
Big Screen HD TV
Jackpot Cash Bingo
Speciality Evenings
Quizzes
Live Bands
A wide range of excellent facilities YOUR 2013 YELLOW COATS PRESENT
TOP CABARET ACTS YELLOW COAT SHOWS BIG SCREEN BINGO KID’S CLUB KIDS FUNTIME & DISCO WITH DEANO
GAME SHOWS See page 17 for special entertainment breaks
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Facility dates Entertainment, bar, food and games room. Feb 15th – 24th, March 22nd - Nov 10th, Dec 21st - Jan 4th 2014 All other facilities available all year.
Tencreek Facilities Our on site facilities at Tencreek are guaranteed to keep the whole family entertained during your stay – with indoor heated swimming pool, multi sports pitch to join in with Deano’s games, kids play area and Castaways entertainment complex, we will help you have fun on holiday. Indoor Heated Pool Aquafit & Kids Swim Lessons
(at extra cost)
Lifeguards on duty at all open times Adult only sessions Multi Sports Pitch Kids Play Area Deano’s Kids Club 12
Splashing about in the pool with the kids is a fantastic way to spend the holiday whatever the weather!
Open all year!
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On Site Information RECEPTION The Reception, which is situated directly in front of the entrance, opens at varying times during the season. These times are posted on the door. • Sale of Calor and Camping Gas is available at the reception. Brochures and information on places of interest etc. can all be obtained without obligation. In emergencies, the Park Managers can be found in the Reception. After hours please follow instructions posted on Reception Door. SHOP Opening times for the shop vary during the season, at busy times it’s open 8am - 8pm. The shop caters for almost everything you are likely to need, including groceries and toilet requisites. Milk, bread and newspapers are available daily. Prices are fair and generally in line with most village stores. • Freezer pack hire. • Mobile Phone Top Up. PUBLIC TELEPHONES A public telephone can be found outside reception. Please Note: that no incoming calls or operator calls are accepted. POST Incoming mail can be collected at Reception. Outgoing post is taken by the postman daily from the red box by the Reception & Shop. The nearest post office is situated in Fore Street East Looe 01503 262110.
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EATING IN & TAKEAWAY Eating in and takeaway is situated within the club building - food is served throughout the day and ordered from the bar. Times of opening and prices are available at the reception or bar. LAUNDERETTE The laundry is indicated on the park map on pages 8 & 9. In here there are washing machines, tumble dryers and ironing facilities. Washing powder and change for operating the machines are all available from the shop. ENTERTAINMENT For more information ask your friendly Yellow Coat. An entertainment guide is also enclosed with this brochure. FREE WI-FI in CASTAWAYS BOOKINGS Brochures and booking forms for holidays in the future are now available at Reception. Also weekend breaks in the low season can prove particularly good value for money. For full details please visit the reception or leave your email address to receive our newsletter. Hi Ev e I’m D ryone! the D eano olph in
SWIMMING POOL Please use this facility sensibly, never allowing children to bathe alone. Please see pool opening times enclosed in this leisure guide. Occasionally it is necessary to close the pool longer than the times given, but this is only for essential cleaning and maintenance. Please bear with us if this occurs, as it happens rarely. SWIMMING POOL & SAFETY Before going to the pool • Children under 8 and non swimmers under 14 must be supervised by an adult at all times. • If possible shower before entering the pool. Before entering the pool • Please encourage children to use the toilet before swimming. • Always check the depth markings. • If possible wear a swim hat if you have long hair. At the pool • A strict no diving policy operates in the pool. • Do not run around the poolside as it is wet and may be slippery. • Children using swim aids such as armbands must be constantly supervised (large inflatables are not permitted). • Please do not fight, scream, ‘bomb’, duck, run or play ball games in or around the pool. • All our pool staff are fully qualified Royal Life Saving Society/STA lifeguards/pool attendants, and any instructions they issue are for your safety and must be obeyed. MULTI-SPORTS PITCH • Play from 9am until 9pm (or dusk if earlier). • Under 8s must be accompanied by an adult. • Please remember that this is a community facility please show courtesy to other players and neighbouring caravans. • Trainers only. • No glass or food – please put litter and chewing gum in the bin. • No form of vehicle (bikes, scooters, roller skates etc). • No smoking. • No pets. • Please handle all equipment with care. • Please lock gate on leaving. USEFUL INFORMATION ABOUT YOUR CARAVAN COOKER, GRILL AND HOB Matches are needed to light the above - light match first. SMOKE ALARM If the smoke alarm is beeping please inform Reception who will organise a replacement battery. COMPLAINTS Even the best of us fall short sometimes. Should you have a complaint, large or small, please inform the Duty Manager. We will do our best to deal with all complaints quickly and to the best of our ability.
Hi! I’m Sparky e th Sharky
@TencreekLooe Search for “Tencreek Entertainment” www.dolphinholidays.co.uk
General Information POLICE – FIRE – AMBULANCE In an emergency dial 999 and then report to reception
POLICE Non Emergency Central Switchboard 101
POST OFFICE Fore St. (main P.O.)
DOCTOR The Health Centre 01503 266960 The Old Bridge Surgery, Looe
BUSES Traveline 0871 2002233 TAXIS
01503 262447 USUAL OPENING TIMES Times vary through the season, please check the information boards in reception and insert in this gazette. Shop 8.00am Reception 8.30am Swimming Pool (Tel: 01503 267017) 8.30am Launderette 8.30am Deano’s Diner 5.00pm Castaways Bar 5.00pm Amusements 5.00pm Multi Sports Pitch 9am - 9pm
(or dusk if eariler)
Please see page 24
DENTIST NHS Direct
0845 4647
TRAIN INFORMATION (National Rail Enquiries)
CHEMIST Boots, Fore St. Looe Lifestyle, Fore St. Looe
01503 262980 01503 262243
VET Looe Saltash Callington
BANKS Barclays, Fore St. HSBC, Higher Market St. LLoyds, Fore St. National Westminster, Liskeard
08457 555 555 0845 740 4404 0845 300 0000 0845 610 1234
HOSPITALS Derriford Hospital, Plymouth (Casualty) 0845 155 8155 Royal Eye Infirmary 0845 155 8155 Liskeard General (Minor Injuries) 01579 335600
0845 7223344
0845 748 4950
01503 263773 01752 846805 01579 383231
CINEMA White River Cinema, St Austell 0871 200 3304 Vue Cinemas, Barbican Leisure Park, Plymouth 0871 224 0240 TOURIST INFORMATION Looe, Guildhall 01503 262072
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The proprietors endeavour to create a friendly and relaxed atmosphere for holidaymakers, with the minimum of restrictions. However, some rules are essential for the safety and comfort of all our guests. These are: 1. 2. 3. 4. 5. 6. 7. 8.
DOGS - Dogs are welcome at Tencreek. However, please ensure that they are excercised properly and not left unattended. They must not foul the parks or other property. Unruly dogs or owners will not be tolerated. No warnings. Dogs must be on a lead at all times. There is a designated dog walking area, please see Site Map on pages 8 & 9 for your reference. NOISE - After midnight, excessive noise will not be tolerated. A 10 m.p.h. speed limit applies to the whole park. ‘L’ driver tuition is not allowed. Cars beat tents every time. Lighting of external fires is strictly prohibited. Swimming Pool: Please do not leave children unattended. Rules posted at Swimming Pool must be obeyed. For safety reasons, hot water is not to be taken from the toilet blocks. Washing lines are strictly prohibited.
The proprietors respectfully suggest to those who do not intend to abide by the Park rules that they find another park. Thank you.
SPECIAL EVENTS Theme Nights Firework Weekend November Star Weekend Christmas Party Big Screen Events Star Guest
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SUPER WEEKENDS February HALF TERM & VALENTINE’S Weekends
15th Feb – 25th Feb 2013 Half Term and Valentine’s Weekend - Not just for romantics - just an excuse to get away! Excellent entertainment and all facilities open throughout the week. Short breaks available 15th – 18th, 18th – 22nd and 22nd – 25th February 2013.
AN EASTER WEEK PACKED FULL OF FUN Great Week of Entertainment all supported by Deano, Sparky and the Yellow Coats and the Great Easter Egg Hunt. Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
MAYDAY - MAYDAY - MAYDAY
Friday 3rd May – Monday 6th May The summer starts here. Come and celebrate with us over the Mayday Weekend-Top entertainment over the whole weekend. Prices for the long weekend start from £120 for a 6 berth Caravan Holiday Home, tourers and tents welcome anyday to anyday.
WHITSUN 2013
Friday 24th May – Sunday 2nd June Great Entertainment all week - one of the busiest weeks of the year. Book early to avoid disappointment!!
POLPERRO FESTIVAL
Friday 15th – Sunday 23rd June 2013 ART, MUSIC, DANCE, FOOD & DRINK Nine days of fun, entertainment and ludicrously good food and drink Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
LOOE MUSIC FESTIVAL
Friday 27th – Sunday 29th Sep 2013 60 Bands/ 3 Stages/ 3 Days/ 1 Big Party on the Beach Head for the coast, fill your belly with Cornish pasties and your ears with the best live music. Headline acts will play on the spectacular Adrenalin Quarry Stage looking out to sea while 60+ bands will perform all across Looe, all weekend in the pubs and on the Harbour Stage. COME AND STAY AT THE NEAREST PARK TO LOOE Buy festival camping and caravan packages with tickets – ONLINE or from reception.
TENCREEK’S GOT TALENT
Saturday 12th Oct Come and join competiton winners from the summer season. There’s great entertainment and party atmosphere across the whole weekend.
HALLOWEEN WEEKEND
Friday 25th Oct – Monday 4th Nov 2013 Join Deano and the Yellow Coats for a fun packed time. Come and join in with Spooky Sparky and Devilish Deano for ghoulish goings-on and some frightful fun this Halloween Dress to scare!! Theme Nights, Fancy Dress Competition, Prizes and Fun Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
FIREWORKS - FIREWORKS - FIREWORKS Friday 8th November – Monday 11th November This is an excellent weekend of family fun. Includes our great firework display on Saturday 9th Nov plus top cabaret in Castaways clubhouse afterwards. Sparky, Deano and the Yellow Coats all make an appearance From only £119 for all the family up to 6 persons. Includes your free tickets to the firework show. Extend your stay for only £30 per night. Tents and tourers very welcome. Non residents are very welcome - gate proceeds to Liskeard and Looe Round Table.
CHRISTMAS AND NEW YEARS EVE 2013 Celebrate Christmas and New Year with us - Great Entertainment with Great Party Atmosphere.
NEW YEARS EVE IS PARTY TIME AT TENCREEK!
Bar and food available till 1am - Check now for availablity - its a busy time of the year! Over Christmas and New Year, we have a great entertainment package including Tencreeks favourite acts from the Summer Season supported by Yellow Coats. Looe, itself, has been said (by the Sunday Times) to be one of the top four spots in Britain to celebrate New Year’s Eve - huge numbers of people in fancy dress fill the pubs, restaurants and streets of our small town and have a great time. The night is capped off by a magnificent fireworks display on the Banjo pier at midnight.
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS
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On Your Doorstep... The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction! Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do. PLACES TO GO Porfell Wildlife Park & Animal Sanctuary 18
Wingz Bird & Animal Sanctuary The Eden Project The Monkey Sanctuary Dozmary Pool & Bodmin Moor Jamaica Inn Bodmin Jail Pencarrow House Lanhydrock House Restormel Castle Dartmoor The Lizard Flambards Theme Park National Marine Aquarium, Plymouth National Maritime Museum, Falmouth Trago Mills Concessions available for various attractions such as Flambards etc.
OUT & ABOUT IN CORNWALL & DEVON
Tencreek Holiday Park is the perfect place as a base to explore Cornwall and Devon. Beautiful walks, beaches, local attractions and theme parks are only a car journey away. Just 15 minutes from Tencreek Holiday Park you can enjoy a magical family day out at “Porfell Wildlife Park and Sanctuary”. Here you can get up close to some of our planets amazing exotic animals. Visit the African Plains and Tribal Maasai Village with zebra, ostrich and antelope just a few feet away! Discover the traditions and life of the Maasai. Take a stroll through the beautiful ancient woodland and see who can answer the questions on the plaques along the paths. The Children’s Farm is always a favourite, where you can see guinea pigs, rabbits, chipmunks, goats, sheep, pigs, ponies and donkeys. Join in the experience of our owl flying demonstrations and animal encounters. As a sanctuary Porfell rescues exotic animals and gives them a “Home for Life” Some recent arrivals include three Macaque monkeys, two De Brazza’s monkeys, two savannah cats seized at an airport and two feral cats. At the sanctuary we rely entirely on income from visitors, so when you visit Porfell you are helping support all the animals in our care. “We look forward to seeing you!” Your visit to Looe will not be complete without a fishing trip. Visit the “Shark Angling Club of Great Britain” situated on Looe Quay for professional advice and your choice of experienced skippers on board Jo-Dan, Carrie Jane, Progress or Typhoon and get a chance to catch your fish for dinner. You will have heard of the “Eden Project” - now come and see the globally unique experience. If you have been before, constantly changing Eden will keep you interested with new and interesting features. For children there are new trails, endless leafy places with hideaways, stepping stones and sandpits. Visit the environmental biomes from tropical rainforests to arid deserts in the worlds biggest greenhouse. While you are in St Austell you must visit the “Lost Gardens of Heligan” a world renowned restored and productive garden and pleasure attraction. Enjoy the flora and fauna in acres of this tranquil estate.
Newquay is definitely worth a day (or two) out. It does not get the reputation of being the “experience capital of the UK” for nothing. Newquay is famous for its surfing and surfing schools, the glorious beaches, the nightlife, shops, galleries and lots of family attractions and fun. Visit the Manors, Gardens and Castles of Cornwall and Devon. There are so many nearby all within an hours drive from Tencreek. Visit the manors such as Mount Edgecumbe, Anthony, Lanhydrock, Tintagel, Cotehele and many more or explore the majestic castles of St Mawes, Pendennis, Restormel and Tintagel. “Wingz Bird and Animal Sanctuary” was the brain child of Grenville Allen built using his own private collection of birds and animals. With the help of his wife Anita and Son Kian who was born in 2006 and brought up on the building site of Wingz they achieved a Zoo Licence. Now a few years on Wingz has built up good relationships with many other zoos and private collections both in the UK and abroad and have had the pleasure of many breeding loans and swaps with them ensuring that our visitors see not only more common birds and animals but also many rare and endangered. Wingz is proud to play its part in breeding vulnerable species and also helping organisations and individuals like the RSPCA with rehoming and rehabilitation work. Whatever you do and wherever you go you will have a great time visiting the many attractions throughout Cornwall and Devon using Tencreek as a relaxing haven and base after your day out.
P hot o of Looe
Eden Project © Robert Moltmaker
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NEARBY
TOWNS & BEACHES = DOG FRIENDLY BEACH
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Surrounding Tencreek Caravan Park are miles of beaches, beautiful countryside and towns of interest to the holidaymaker. The closest town to Tencreek is LOOE. Looe is divided into 2 towns facing each other across the river, joined by Looe bridge built in 1855. P hot o of Looe Harbour East Looe is the busier of the two towns, with narrow streets from which traffic is prohibited during the summer months. Before exploring it is best to park in the Millpool car park which can be found a few hundred yards out of town on the Polperro road. Along the quay a good hour or so can be spent watching fishing boats unload, and sharks being weighed. Looe is the headquarters of the Shark Angling Club of Great Britain. Anyone inspired enough can try their hand at fishing with self-drive boats for hire, together with skippered boats taking anglers out to catch mackerel, conger and sharks. In the town itself are numerous shops, restaurants, cafes and pubs, which lead to the seafront, beach and pier. The walk from Millpool car park (the furthest) to the beach will take about 15 minutes. Please note that dogs are not permitted on this beach. On the other side of the river is West Looe, which can be reached either by the bridge or via a passenger ferry which punts from side to side depending on the state of the tide. More shops, cafes, coach tours and taxis can be found on the quay which has a road running alongside taking you to Hannafore. Free parking is available at Hannafore, but only to those who arrive early. The beach here is mainly shingle, and with high tide falling, gives way to rocks with sandy patches. Perhaps more of a rock pool beach than a sunbathing one, but nevertheless it has some spectacular views of the channel. Following the road that runs the length of Hannafore (to the end), the cliff path starts, which takes you from Looe to Polperro. Many people take this route either by bus or taxi back to the park.
Tencreek West Looe
TALLAND BAY is the next beach of any significance along the cliff path, although it can also be reached by road, following the signposts near Tencreek. For those staying at Tencreek, a public footpath passes through the touring field and leads to Talland Bay. As with Hannafore, the sand is more in evidence at low tide with the beach itself rocky with sandy patches. Shore fishing is popular here, with regular catches of wrasse and occasional bass. Bottom fishing is not recommended. Facilities at the beach include toilets, cafe and car park. Access to Talland Bay is by narrow lanes, which can prove annoying in the busier P hot o of Po lperr o months, but once there, the beach is easily reached from the car park. POLPERRO, 4 miles from Looe, is more famous for its fishing and smuggling than bathing, but is definitely worth a visit, if only to savour the atmosphere created by generations gone by. Car parking, as with Looe, is prohibited in the village itself and, with the streets and lanes being so narrow, the car park at the top of the village makes good sense. After parking here you can wander through the shops to the harbour where, in the last century a crew of customs officers were stationed on a boat as a measure against smuggling. From either side of the harbour, cliff paths take you back to Looe or on to Lantic Bay. Before walking on, make sure you look back to enjoy the bird’s eye view of Polperro, one of the most scenic and photographed views in Cornwall. The next beach marked on the map is LANSALLOS BEACH, which is 15 minutes walk or so from the village of Lansallos. Here there is a National Trust car park and it is suggested that you park here. Generally quiet and peaceful, as are most beaches situated further off the beaten track, Lansallos is sandy and very attractive, but unfortunately there are no amenities here.
LANTIC BAY is situated along the Polperro to Polruan road, 2 or 3 miles from Polperro. Look for the signpost to Pencarrow Head from which a 20 minute walk to the cliff top gives a view used in years past by smugglers. Access down to the beach is by 2 paths, both steep, P hot o of Lantic Bay and with the cliff top 400 feet above sea level, it can be very sheltered even with a strong offshore breeze. Again the beach, which is fairly remote, has no amenities, but remember, with a 20 minute walk and no shops or cafes, a beach like this can provide the privacy and peacefulness which makes for a relaxing day out. Set either side of the River Fowey, POLRUAN and FOWEY are connected by the Bodinnick car ferry and by a passenger ferry from P hoto of Fowey Polruan itself. Neither village is particularly suitable for bathing, but again worth visiting. Polruan has a car park at the top of the village and, with a steep, narrow descent to the harbour with only a few parking spaces available, it is advisable to use it. A few hours spent here can be most rewarding before either driving to Fowey, or crossing the river by passenger ferry. The ancient town of Fowey, steeped in history, has a harbour now filled with pleasure boats, although further up the river bigger boats load up with china clay. Boat trips to Lerryn, Mevagissey, Looe and Polperro can be taken from the town quay, along with self-drive motor boats. Panoramic walks along the cliffs give views of rolling countryside and, naturally, the sea. One suggested walk is to St.
Catherine’s Castle. All in all, a day spent in and around Fowey and Polruan would be a day to remember. Reached either by road or cliff path, east of Looe, is PLAIDY . All types of boats and watersports can be hired here and the owners of the beach also offer a launching service for private boats and yachts. Toilets and food are also available. Unfortunately there is no parking near the beach. From Plaidy take the cliff path to East Looe which provides a pleasant walk with interesting views. Taking the road back towards Plymouth as far as Hessenford, and then following the signs to Seaton, you will find a fairly large beach at SEATON . The beach consists of grey sand and pebbles with easy access and safe bathing. In fact, cars are allowed to park on the beach. Floats and deckchairs are available for hire, with a shop nearby and cafe and toilets on the beach. The road from Seaton runs in an easterly direction to DOWNDERRY , with many access points to a beach of the same type as above. The easiest access point to the sands is by the Inn on the Shore, situated right on the beach. PORTWRINKLE can be reached by taking the signposted lane off the B3247. Here there is an old harbour with a beach of grey sand and stones. No amenities here, and more suitable for fishing than bathing. WHITSAND BAY is a 4 mile stretch of sand which is very attractive. However, it must be noted that it is a dangerous beach with many fatalities. Voluntary lifeguards are present only at weekends. Access is down over cliff paths with the beach falling very steeply into the sea, proving dangerous for bathing, but ideal for fishing. There are no facilities on the beach, although there are some at the top of the cliffs. The towns of KINGSAND and CAWSAND face east, and afford splendid views of Plymouth Sound. Both have small sand and shingle beaches and are ideal for bathing, fishing and boating. Slipways are available with boats for hire at Cawsand. There is a small car park for early birds with a much larger one at Cawsand for others. A cafe and toilet are present on the beach with the usual shops in the towns. Definitely worth a visit for the day.
Beach Safety By following our safety tips below, you will be sure of having a relaxed and enjoyable holiday On the Beach: • DO read and obey warning notices • DO bathe within any patrolled areas • DO obey the lifeguard’s advice • DON’T bathe when the RED FLAG is flying In the Sea: • Always swim in the company of others • Don’t swim - if you feel unwell - for at least an hour after meals - for at least an hour after consuming alcohol - when you are cold or tired • Children can drown in shallow water - watch them continuously • Inflatables are dangerous in the sea If you get into difficulties: • Remain calm and do not exhaust yourself
• Float on your back • Attract attention by waving one arm and shouting for help • Swim diagonally across, or float and go with the current If someone else gets into difficulty: • Contact a lifeguard (if available) • Dial 999 and ask for the coastguard - then stay by the telephone • Use rescue equipment, but enter the water only if you are a strong swimmer Beware of the unexpected: • The sea bottom is not flat - the waves may sweep the sand from under your feet • You can’t see the currents that carry you away • The sea is usually cold, even on a warm day - remember, cold can kill • Do not snorkel in rough seas or if you have breathing problems • Beware of being trapped by an incoming tide
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MEERKAT & WALLABY FEEDING EXPERIENCES
@Wingzbirdsanc
PROMOTING CONSERVATION & EDuCATION
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Price per person and includes admission. Conditions apply. Booking is essential.
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Meerkats £25 Wallabies £25
ADOPT AN ANIMAL treat yourself or a loved one to a gift that will help us make a difference. Find out More, email enquiries@ wingzbirdsanctuary.co.uk
n ly £ 1 9 ENCLOSuRE SPONSORShIP
Cornish cream teas Freshly made to order sandwiches Homemade cakes Hot soup & crusty roll and lots more!
help make a difference by sponsoring an enclosure. Find out More, email enquiries@ wingzbirdsanctuary.co.uk
OPENING TIMES
WhERE ARE WE
DIRECTIONS FROM LOOE
suMMer season 2013
Moorlands FarM, treesMill, par, cornWall pl24 2tX
1. Head west on A387 2. Turn right to stay on A387 3. Turn right onto B3359 4. Turn left 5. Turn right toward A390 6. Turn left onto A390 7. Turn left Destination will be on the left
Open daily Feb Half Term then weekends only until April 1st. From 1st April, until 31st October open 7 days a week. 10:00am - 5:00pm (last entry 4:00pm) Winter season 2013 Closed apart from pre-booked visits.
Off the A390 just outside of St Blazey. We are not far from St Austell, The Eden Project, Lostwithiel or Fowey, just follow the brown signs from the A390.
01726 825222 OR 07740 405251
WWW.Wingzbirdsanctuary.co.uk
351 ft 2.3 mi 7.3 mi 180 ft 0.7 mi 8.6 mi 0.9 mi
If you are using a Sat Nav enter the postcode pl24 2tX
enquiries@Wingzbirdsanctuary.co.uk
HISTORY
A BRIEF LOOK AT LOOE Archaeological evidence such as the so called “Giants Hedge” an ancient earthwork running between the Looe and Fowey estuaries indicated that the area around Looe (Logh in Cornish) was inhabited as early as 1000BC. It is thought to have been built in the 6th century by a local chieftain to defend his territory against neighbouring clans. Patches of the “Giants Hedge” still survive as an earth bank 2 metres high. The Stone Circle at Bin Down (from the Cornish “Bin Dun” meaning “Hill Fort”) also dates from this period.
Another chapel sat opposite on the mainland at Hannafore, just outside of West Looe. Both chapels are now marked only by ruins and have recently featured on Channel 4’s “Time Team”.
East and West Looe originated as separate towns, separated by the estuary. They were first mentioned in 1201. An early wooden bridge over the Looe River was in place by 1411. This burnt down and was replaced by the first stone bridge with 14 arches completed in 1436 and featuring a chapel dedicated to St Anne in the middle. This bridge was demolished and replaced in 1853 by the current bridge about 100 yards further upstream.
The Looe-Liskeard Union Canal was built in 1828 enabling the efficient transport of copper, tin and granite from the moors to the thriving port. The industrial success necessitated the building of the large quay at East Looe in 1860. Due to the demands of the shipping trade the canal was no longer able to keep up with demand, and a railway line was built along the towpath. The railway began carrying passengers in 1879.
Some time before 1144 a monastic order began using Looe Island, and built a chapel there. The monks may have provided a rudimentary lighthouse service using beacons.
In the 18th and 19th centuries smuggling, along with fishing and boat building was a major industry in Cornwall. Looe Island was an ideal staging post for landing and concealing goods until it was safe to ferry them to the mainland.
The 20th century with the Victorian fashion for seaside holidays saw Looe become a tourist town. This trend continued until we have the successful tourist town of Looe as seen today.
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DISTANCES FROM LOOE Liskeard.......... 8 miles Bodmin........... 18 miles Plymouth......... 19 miles St Austell........ 25 miles Truro............... 38 miles St Ives............. 68 miles Land’s End...... 88 miles PLEASE NOTE: All mileage is approximate and intended as a guide only.
Extending your welcome – become a Tencreek Seasonal
LOOE TAXIS 4 & 7 Seater Taxis Available Wheelchair Accessible 7 Days a Week Pre-bookable Service Booking office in the First & Last Fruit Shop, The Bridge, East Looe
01503 262405 01503 264193 To enjoy Looe and its surrounding countryside at all stages of the season, we now offer you the chance to stay with us from April to the end of October. We can offer seasonal pitches for customers to use for just the odd weekend or continuously. Prices start from as little as £1490 for a Medium Electric Pitch, the price includes full use of all the facilities. Ask at Reception for full details and we will be happy to offer help and advice and add you to our mailing list.
Discounted prices for days out in Cornwall From Surfing Lessons to Eden Project tickets, we have something for everyone! Pre-booking required
Visit www.queuejumpers.co.uk today for more information. Email info@queuejumpers.co.uk Phone 07709 353103
Your local leading company that won’t let you down You Drink – We Drive! Hope to see you soon
TO THE GET UP CLOSE EST ANIMALS D IL W ’S D L R O W monkeys,
the meerkats, Come and meet d 100s ostrich, zebras an , es in up rc po d, elan tures at d wonderful crea of other weird an tuary. otic wildlife sanc ex t es gg bi l’s al w Corn s Farm • Ch ildren’s Fa • Maasa i Village Café ks • Gift Shop & • Woodl and Wal w ls Fly al s! • See the O • Feed the Anim
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CALL 01503 220 211
Trecangate, Near Lanreath, Liskeard, Cornwall
www.Porfell.co.uk
USEFUL INFORMATION
WALK INTO LOOE Walking on the main road into Looe is very dangerous. A much safer route is to turn right out of the park entrance, turn right again staying on the country lane, and then take the immediate left by the small triangle of grass signposted to the town centre. Keep on this lane downhill all the way to West Looe. The walk will take about 25 minutes. When you get to the river turn left to go over the bridge into East Looe and the Beach or right to go up towards Hannafore (this becomes the coastal path to Polperro). Also look out for the passenger ferry across the river.
P hoto of Looe
THE LOOE-POLPERRO COASTAL PATH The path to the coast runs through the edge of the park. Turn left out of the reception cross the touring park until you reach the line of tourers along the back hedge. Follow the hedge until you see the maintenance building. Two touring caravans before this building you will see a gate in the hedge. Through the gate and across a couple of fields you will meet the lane. Down hill from here you will arrive at Talland Bay and the coastal path. The walk to here is approximately 20 minutes.
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Once at Talland, Looe is to the East (allow 1½ hours ) and Polperro to the West (allow 2 hours). These are beautiful walks along the Cornish coast with spectacular views.
TENCREEK TO LOOE VIA KILMINORTH WOODS This is the slow way to Looe but very pleasant all the same. Leave the Park by the main entrance turning left. Walk along the lane until you reach the main road. Cross the main road and continue up the lane and down, which will bring you to Kilminorth Woods (a nature reserve). Here you have the choice of walking through the woods to Looe (main car park) or continuing along the lane to Watergate. Watergate is situated on the river, so from here, you can walk downstream to Looe. Depending on the route time would vary but allow 1 ½ hours.
BUS, TRAINS AND TAXIS We do not include bus or train times, but information is available from reception. Buses run regularly from the end of the lane from Tencreek by the main road. Tencreek to Polperro stand by the boat with flowers in. Tencreek to Looe stand on the opposite side of the road. (Local enquiries - 0871 2002233). The train station is in Looe, cross the bridge and turn left. The train station is about a quarter of a mile away on the left (Local enquiries - 0871 2002233). There are lots of taxi firms in the Looe and Polperro area.
NEAREST SUPERMARKETS Morrisons Liskeard Sainsbury’s Bodmin Tesco St Austell Asda St Austell
PL14 3PR PL31 2SS PL25 3HR PL25 4PR
7.44 miles 13.6 miles 14.42 miles 14.54 miles
@TencreekLooe Search for “Tencreek Entertainment” www.dolphinholidays.co.uk
2013 Tencreek Caravan Tariff per week / short break inclusive of VAT
SUN-ECONOMY
SUNSAVER
SUNSEEKER
SUNBEAM
SUNCREST
SUNCREST PLUS
SUNRISE
SUNKING
Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 8 berth Up to 8 berth STARTING DATE Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Per Week Short Break Jan 5 - Feb 16 2013 169 109 175 115 175 115 199 135 205 139 245 165 259 175 269 175 Half Term W’end (Fri 15/2 - Mon 18/2) - 130 - 135 - 135 - 155 - 165 - 185 - 209 - 245 Feb 16 - Feb 23 195 130 205 135 205 135 229 155 245 165 279 185 309 209 365 245 Half Term M’wk (Mon 18/2 - Fri 22/2) - 130 - 135 - 135 - 155 - 165 - 185 - 209 - 245 Half Term W’end (Fri 22/2 - Mon 25/2) - 130 - 135 - 135 - 155 - 165 - 185 - 209 - 245 Feb 23 - Mar 30 169 109 175 115 175 115 199 135 205 139 245 165 259 175 269 175 Easter W’end (Fri 29/3 - Mon 1/4) - 149 - 175 - 175 - 189 - 205 - 239 - 249 - 299 Mar 30 - Apr 6 209 - 245 - 245 - 269 - 295 - 349 - 365 - 435 Easter M’wk (Mon 1/4 - Fri 5/4) - 139 - 159 - 159 - 175 - 189 - 215 - 239 - 279 Apr 6 - Apr 13 195 129 205 135 205 135 229 155 245 165 279 185 309 205 365 245 Apr 13 - May 25 169 109 179 119 179 119 199 135 205 139 225 149 255 169 269 175 MayDay W’end ( Fri 3/5 - Mon 6/5) - 109 - 119 - 119 - 135 - 139 - 149 - 169 - 175 May 25 - Jun 1 (Whit) 319 219 359 249 359 249 415 299 455 325 519 369 549 389 625 449 Jun 1 - Jun 29 239 159 269 179 269 179 299 199 319 215 359 239 365 245 449 299 Jun 29 - Jul 20 345 229 395 259 395 259 415 275 419 285 465 305 475 315 595 395 Jul 20 - Jul 27 509 339 559 375 559 375 619 415 669 445 695 465 719 479 865 599 Jul 27 - Aug 24 525 349 575 379 575 379 635 429 689 459 715 479 755 505 899 619 Aug 24 - Aug 31 439 299 469 315 469 315 509 339 535 359 575 379 599 399 705 469 Aug 31 - Sept 14 199 135 219 145 219 145 245 159 255 169 285 189 299 199 419 279 Sep 14 - Oct 26 159 105 185 125 185 125 205 135 205 139 249 165 255 175 275 185 Sep 27 - Sep 29 Looe Music Festival - 129 - 149 - 149 - 159 - 169 - 185 - 215 - 245 Half Term W’end (Fri 25/10-Mon 28/10) - 119 - 139 - 139 - 159 - 169 - 185 - 215 - 245 Oct 26 - Nov 2 179 119 209 139 209 139 239 159 249 169 279 185 315 215 365 245 Half Term M’wk (Mon 28/10 - Fri 1/11) - 119 - 139 - 139 - 159 - 169 - 185 - 215 - 245 Half Term W’end (Fri 1/11- Mon 4/11) - 119 - 139 - 139 - 159 - 169 - 185 - 215 - 245 Nov 2 - Dec 21 155 99 175 115 175 115 199 135 199 139 235 155 265 175 269 175 Firework W/end (Fri 8/11 - Mon 11/11) - 99 - 129 - 129 - 149 - 155 - 179 - 195 - 200 Xmas 21 - 28/12 2013 229 159 269 179 269 179 319 215 339 229 369 245 409 269 509 339 N.Year 28/12/13 - 4/1/14 299 209 355 239 355 239 409 275 459 305 489 329 525 355 655 439
Full details including sizes and layouts of caravans can be found on pages 6 and 7.
2013 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons 26
Inclusive
Tent Tourer Pitch
Medium Electric Pitch inc Awning
Large Electric Pitch inc Awning
Hardstanding Water/Elec/Drain inc Awning
Each Extra Dog Pup Tent Person Over 3yrs
Cars & Boats
STARTING DATE £ £ £ £ £ £ £ £ Jan 06 - Mar 28 12.00 15.00 16.50 20.00 2.00 1.80 Free Free Mar 29 - Apr 06 16.00 19.50 22.50 24.00 2.60 2.00 Free Free Apr 07 - May 23 12.00 15.00 16.50 20.00 2.00 1.80 Free Free May 24 - Jun 01 16.50 19.50 23.00 25.00 2.80 2.00 Free Free Jun 02 - Jul 19 14.00 18.00 21.25 22.50 2.50 1.80 Free Free Jul 20 - Aug 26 22.50 26.00 32.00 34.00 3.00 2.00 3.50 2.00 Aug 27 - Sep 13 16.50 19.50 23.00 25.00 2.50 1.80 Free Free Sep 27 - Sep 29 Looe Music Festival W’end Pitches sold by person to include Festival Ticket - see website Sep 14 - Dec 27 12.00 15.00 16.50 20.00 2.00 1.80 Free Free Dec 28 - Jan 04 2014 16.50 19.50 23.00 25.00 2.50 1.80 Free Free
Winter Seasonal Rate
3rd November 2012 - 29th March 2013 Off Pitch Storage .............£200.00 Medium Service Pitch......£1490.00 Restricted Use Pitch.........£500.00 Large Service Pitch .........£1690.00
Summer Seasonal Rate
Tencreek Holiday
29th March 2013 - 3rd November 2013 If paid in full by 1st March 2013 1st April 2013 1st May 2013 1st June 2013
Medium Pitch £1490.00 £1600.00 £1700.00 £1800.00
Large Hardstanding Pitch Water/Elec/Drain £1690.00 £1970.00 £1800.00 £2100.00 £1900.00 £2200.00 £2000.00 £2300.00
Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges. Unit costs are governed by the energy supplier. Current rate is available from reception.
2013 Facilities Dates OPEN ALL YEAR Heated swimming pool and toddlers pool Playground • Shop • Off licence • Launderette Bar (subject to occasional private functions out of season) Entertainment and cafe - open at the following times: 15 to 24 Feb • 22 Mar to 10 Nov • 21 Dec to 4 Jan 2014
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS
Booking Form 1. YOUR CHOICE OF DATES:
7. YOUR INITIAL PAYMENT: Departure
Caravan Holiday Homes
Touring Pitches
Day
Day
Deposit Cancellation Total Insurance Now
Deposit Cancellation Total Insurance Now
Month 13/14
Month 13/14
1 week £50.00 £20.00 £70.00
1 week £17.50 £12.50 £30.00
2 weeks £100.00 £40.00
2 weeks £35.00 £25.00 £60.00
Arrival
2. PLEASE RESERVE ME THE FOLLOWING: No. in party
Caravan Type
£140.00
IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL
8. I ENCLOSE MY:
Please tick the appropriate box
Credit/Debit Card
3. PLEASE RESERVE ME A TOURING PITCH: Awning
Cheque
Cash
Total of £
Size (ft) Tent/Tourer Pitch
Cheques payable to DOLPHIN HOLIDAYS Thank you.
Tent
Size (ft) Medium Electric Pitch
Touring Caravan
Size (ft) Large Electric Pitch
Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards.
Motorhome
Size (ft) Hardstanding-water/electric/drain
Pup Tent Dog(s) Total Number of Nights
4. YOUR NAME AND ADDRESS:
Postal Order
9. CREDIT AND DEBIT CARD PAYMENTS: A
Please charge my initial payment to my card account now
B
Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday
C
Please charge the full cost of my holiday now
Mr. Mrs. Ms. Miss
YOUR CARD TYPE:
Address
Credit Card
Please tick the appropriate box
Debit Card
27 YOUR CARD DETAILS: Postcode
YOUR CARD NUMBER:
5. YOUR CONTACT DETAILS: Home Tel
Valid from:
Expiry date:
Work Tel
Switch/Solo card issue no.
Security no.
Mobile
CARDHOLDERS NAME:
6. YOUR PARTY:
Please tick the appropriate boxes
Mr Mrs Initial Surname 0 - 3 4 - 17 18 - 21 22 - 25 26 + Ms yrs yrs yrs yrs yrs Miss
I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure. YOUR SIGNATURE: DATE:
WHERE DID YOU HEAR ABOUT US ?
Your car registration number Total number in your party
Cots £12.00 per week
Highchairs £12.00 per week
Dogs how many? (max 2)
PLEASE COMPLETE AND RETURN THIS BOOKING FORM TO: Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR
Terms & Conditions 1. GENERAL When Dolphin Holidays accepts your booking a binding contract will be made between the person signing the Booking form and all adult members of the party. The information contained within the brochure is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both this brochure and associated inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations without further notifications. E. & E.O. 2. AUTHORITY TO SIGN Signatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of terms and conditions.
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3. BOOKING AND PAYMENTS Booking forms must be signed and returned to Tencreek accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which is including cancellation insurance. The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued. All monies paid are non refundable. Balances are due 28 days before arrival. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below. If the arrival date is less than 28 days from the date of the booking then full payment is due. Dolphin Holidays reserves the right to decline any booking without explanation. Returned cheques will incur an admin charge of £15.00. Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards. 4. ALTERATIONS If, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing or by email as soon as possible to enable us to carry out the necessary arrangements where possible. 5. CANCELLATIONS Dolphin Holidays operate a Holiday Cancellation Insurance Scheme. This is optional but is strongly recommended. Unless notice in writing of cancellation of reservation is received by us not less than 28 days prior to the commencement of the holiday, the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Insurance Scheme, the booking signatory should then follow the procedure detailed therein.
6. INSURANCE Minimum cover cancellation insurance is included within your booking deposit unless specifically not requested. Please see separate section on this page for full details. 7. PARTY MAKE-UP No accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage done or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure. Dolphin Holidays does not accept groups of young people. 8. ARRIVAL AND DEPARTURE TIMES Holiday accommodation and touring pitches are available from 4.00pm (latest arrival time 11.00pm) on the day of arrival to 10.00am on the day of departure. Off season these times may be flexible at the individual parks discretion. During busy holiday periods please assume that these times are correct. 9. BEHAVIOUR Dolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid. 10. VEHICLES Commercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured. For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed. 11. CHILDREN The signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times. After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas. Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools.
12. WEATHER Dolphin Holidays cannot refund any monies as a result of inclement weather. 13. PETS Pets are only allowed in some accommodation at Tencreek (Sunsaver caravans). Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park - monies cannot be returned. Pets are not allowed in public buildings. Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions. 14. LIABILITIES Except in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday. Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees. Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us. Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay. LOST PROPERTY - A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity. 15. BREACH OF TERMS AND CONDITIONS Dolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid. 16. LOOE MUSIC FESTIVAL Dolphin Holidays has no control or involvement in the Looe Music Festival and cannot accept any responsibility at all to do with the event.(ie Injury, amendments, cancellation etc). Accommodation and Festival Refunds are not available for this weekend. Our responsibility is limited to the arrangement of the tickets/entry. In practice, a confirmation will be sent indicating monies paid. Tickets will not be sent and festival entry will be arranged on arrival at Tencreek (ie Ticket, wristband or similar) We do not have any responsibility for the supply, provision or conduct of the Festival itself, and those responsible are not our suppliers. We cannot accept any responsibility or pay any refund, compensation or other sum for any changes or cancellation of any advertised or confirmed line up, even to the extent of part or full cancellation of the festival. This equally applies to accommodation monies.
Cancellation Insurance Scheme £20.00 per unit, per week will be added to your holiday confirmation for Cancellation/Curtailment Insurance or £12.50 for touring bookings per unit per week. The appropriate premium must be included with your holiday deposit. Cover will apply automatically to each member of the party, named in the booking form, if they have to cancel or cut short their holiday due to illness, injury, redundancy, jury service, unforeseen occupation posting damage to home or police request following burglary. Please note that there is no protection if you merely ‘change your mind’. An excess of £30 will be applied other than claims for loss of deposit only. MONEY-BACK GUARANTEE On receipt of the Certificate, please read it carefully. If the insurance does not meet your requirements please return it within seven days of issue, but before departure date. Provided no claim has been made your premium will be refunded in full.
IMPORTANT NOTICE Wishpool Ltd., as the operator of this insurance scheme, has to bring to your attention some of the important features of this insurance scheme: Insurance Policy: this contains full details of the cover provided plus the conditions and exclusions which apply to it. You must read the insurance policy carefully. Conditions, Exclusions and Warranties: there are conditions and exclusions which apply to individual sections and general conditions, exclusions and warranties which apply to the whole policy. Health: the policy contains conditions relating to the health of the people travelling and others upon whose well being the trip may depend. Policy Excesses: claims under most sections of the policy will be subject to an excess. Where there is an excess, you will be responsible for paying the first part of a claim.
Reasonable Care: you are required to take all reasonable care to protect yourself and your property and to act as though you are not insured. “Cooling off’ Period: the policy may contain a ‘cooling off’ period which allows you to return the policy and obtain a full refund if you have a justifiable reason to be dissatisfied with the cover provided. Hazardous Holiday Activities: the policy may not cover you when you take part in certain hazardous activities, e.g.: scuba diving. If you want cover for such activities you may need to arrange a specialist policy. UK Law allows the parties to choose the law applicable to the contract. The contract will be subject to English Law unless otherwise agreed.
PLEASE ENSURE YOU READ YOUR INSURANCE POLICY CAREFULLY
SPECIAL
OFFERS @ TENCREEK
FLEXIBLE BREAKS
To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon-Fri or Fri-Mon). Where availability allows, any start date can be accepted.
FORTNIGHTS £50 OFF!
Pay less for two weeks. Book 2 or more consecutive weeks in a caravan holiday home and we will give you £50.00 off the second and additional weeks taken at any time of the year. Maximum stay three weeks. Discount code FN50.
OVER 55’S & UNDER 5’S FULL WEEK CARAVAN HOLIDAY HOMES
Excluding peak holiday periods - Save £20 pppw under 5 or over 55 at time of travelling (max 2 persons) Discount code 5U5.
OVER 55’S & UNDER 5’S PART WEEK CARAVAN HOLIDAY HOMES
Excluding peak holiday periods - save £10.00 pppw for part week bookings only (max 2 persons) Discount code P5P5.
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS
2013 EARLY BOOKINGS UP TO £50 OFF CARAVAN HOLIDAY HOMES
Save £50 per week and £25 per short break if booked before 31st December 2012 Discount code EB50. OR Save £30 per week and £15 per short break if booked before 28th February 2013 Discount code EB30.
SCHOOL SUMMER HOLIDAYS UP TO £100 OFF!
Save £100 per week and £50 per short break if booked before 28th February 2013 (only applies to Caravan Holiday Homes between 20th July - 24th August 2013 Discount code EB.
REGULAR GUEST DISCOUNT SCHEME
As a valued regular customer of Dolphin Holidays you are entitled to a 5% discount on any full weeks holiday booked any time of the year if there is not a better discount available. Discount code RP5.
EARLY BOOKINGS 2014 AT 2013 PRICES
Book your 2014 holiday accommodation and pay your booking deposit before the 1st September 2013 and you pay 2013’s hire charge ( where dates of Bank Holiday weeks and school holidays change from year to year the respective 2013 prices will apply). Discount code EB14.
PEAK HOLIDAY PERIODS 2013
23rd March - 6th April 25th May - 1st June 20th July - 24th August 26th October - 2nd November 21st December - 4th January 2014 Discount codes can only be applied if requested at the time of booking - discounts cannot be applied retrospectively - only one discount code can be applied per booking.
@TencreekLooe Search for “Tencreek Entertainment” www.dolphinholidays.co.uk
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How to find us Follow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro.
We’re on the left 1.25 miles from Looe bridge.
Designed by www.hudsonarmstrong.com JN5572
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www.dolphinholidays.co.uk @TencreekLooe
Search for “Tencreek Entertainment”
Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447 Fax: 01503 262760 E-mail: reception@tencreek.co.uk