A Superb Holiday Park On The South Cornish Coast
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www.dolphinholidays.co.uk
Welcome to
Cornwall... ... One of the loveliest parts of the UK, Cornwall is the perfect holiday destination. A county of contrasts, from dawn to dusk on any day you can visit beaches, moors, fishing villages and leisure parks. Choose TENCREEK and you can be sure that we’ve thought of everything you’ll need to make your holiday the best ever. Tencreek, open all year, is the nearest holiday park to the historic town of Looe on the gentle South Cornish coast, ideal for exploring East Cornwall and into Devon.
Open all year!
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
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Welcome To Tencreek ... You’ll love the atmosphere and the high standard of accommodation. With beautiful views over the sea and surrounding countryside, Tencreek is situated in what we believe is one of the finest settings in the West Country.
breath taking sea views 2
Fun for all the family!
Excellent facilities!
* Indoor Pool * Multi-sports pitch * Discos * Cabaret * Bands *
Tencreek Holiday Lying close to the South Cornwall coast with the coastal path running through the Park, in a rural but not isolated position, Tencreek Holiday Park is ideal for exploring Cornwall and South Devon. Tencreek is the closest park to Looe and lies in Daphne du Maurier country; beyond are Bodmin Moor, Dartmoor, traditional Cornish towns, pretty beaches and picturesque ports such as Polperro and Fowey.
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
From Tencreek you can explore so many interesting places and discover that there’s so much to see and do.
A sea view guaranteed ! So many great things to do!
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Great coastal walks
Deano’s Kids Club * FREE Castaways Club Membership inc WiFi
Caravans A sea view, that’s just one of the pleasures of a caravan holiday at Tencreek. Whether you choose one which sleeps 6 or 8 people, our modern caravans come equipped with the items you need to make your holiday easy. Caravan facilities include:
Colour Digital TV Oven, Hob, Grill, Toaster and Microwave Fully fitted kitchen including fridge Room heaters in main bedroom and lounge (Suncrest+ caravans have full central heating) All Crockery, Cutlery and Utensils Shower, toilet & wash basin
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Free Pillows, Bed linen and duvets supplied FREE GAS & ELECTRICITY High chairs & cots available Please note caravans that are described as new this year may not be available until Easter.
Open all year!
SUNSAVER The Sunsaver is a 2 bedroom caravan holiday home sleeping up to 6 people which is perfect for the more budget conscious family. It is ideal for customers with pets (2 max). The caravan is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. Dogs are welcome in Sunsaver caravans at a small extra charge. SUNSEEKER The Sunseeker is a 2 bedroomed caravan holiday home sleeping up to 6 people which is great value and is perfect for those looking to simply enjoy the local area and facilities at Tencreek. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNSET The Sunsets are all modern caravans and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. Dogs are welcome in Sunset caravans at a small extra charge. SUNBEAM The Sunbeams are all new for 2012/13/14 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 28’x10’ and comes with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNCREST The Suncrests are spacious pitched roofed 28’x12’ caravans with winter insulation packs. They have a large double bedroom, one twin room and a make up bed in the lounge. With regret no pets.
SUNSAVER, SUNSEEKER, 28X10 2 BED LAYOUT
SUNCREST+ These Caravan Holiday Homes are all new for 2011/12/13 with spacious pitched roofs. They are centrally heated and fully double glazed with winter insulation. They are 28’x12’ and come with a double bedroom and twin room. There is a make up bed in the lounge area. With regret no pets. SUNRISE Spacious 35’ x 12’, three bedroomed caravan sleeping up to eight. They have a double bedroom with room heater, two twin bedrooms and one make up bed in the living area. With regret no pets. SUNKING The Sunkings are all new for 2013 and have pitched roofs which make them much more spacious. They are fully double glazed with extra insulation and blown air heating in the bedrooms. It is 35’x12’ and comes with a double bedroom and two twin rooms. There is a make up bed in the lounge area. With regret no pets.
SUNBEAM - 28X10 2 BED LAYOUT
SUNCREST - 28X12 2 BED LAYOUT
Tencreek Holiday
HOTLINE
5 SUNCREST+ - 28X12 2 BED LAYOUT
01503 262447
MAKE IT SIMPLE
BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
SUNRISE - 35X12 3 BED LAYOUT
SUNKING - 35X12 3 BED LAYOUT
For illustrative purposes only
Touring & Camping... ....It’s so easy when you bring your tent, motor home or touring caravan to Tencreek. Our individually marked pitches are numbered and we will do our best to reserve specific pitches. Most are level with good drainage, accessed by hard surfaced or tarmac roads, with street lighting for your safety and security.
We have pitches to suit all. There are bike and hike pitches, grass pitches without electricity, medium or large grass pitches with electricity and also hardstanding pitches with electricity, water and drains hook up. There are also seasonal pitches where a caravan can be left all year.
Open All Year!
A great place to be right by the sea!
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* Touring Caravans, Tents and Motor Caravans are entitled to
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
Touring Facilities Different types of pitch to accommodate all Electric and water/drainage hook-ups available Free modern, under floor heated toilet & shower facilities Free hand/hair dryers, undercover dish-washing areas & chemical disposal points Family wet rooms Disabled wet rooms Gas cylinder refills, telephone charging, and ice pack service Plenty of water points & refuse disposal compounds Recycling Centre Dog exercise area adjacent to main touring pitches and access to public footpaths Laundry available Use of on Park facilties (indoor pool,clubhouse with entertainment etc) FREE WiFi in Castaways Families & Couples only please Open All Year! Rallies welcome
FREE use of all the on site facilities available at Tencreek *
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To Polperro
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Castaways The entertainment complex at Tencreek has been extended to one large cabaret room and bar. Attached to this are the games room and Deano’s Diner. You can now sit and chat over a drink with the whole family and join in the lively entertainment. When you’re on holiday it’s fun to let your hair down, and Tencreek has the reputation locally of providing some of the finest entertainment, ranging from cabaret to live groups you can dance to.
Children are welcome Come and enjoy a mouthwatering meal from our extensive menu Top Quality Food including take-aways Varied menu ranging from Pub Classics to Gourmet Burgers and Pizzas Big Breakfast - fresh coffees & tea 10
Food Hygiene Rating - 5/5 Very Good
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE * www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
Live Entertainment Come and join in with all the fun and games and competitions with The Yellow Coats. You can also meet our Tencreek Holiday Park mascots... Deano the Dolphin and his friend Sparky the Sharky... FREE ‘Castaways’ Club membership for all residents. Dolphin Entertainment Team
Deano’s Kids Club
Live Shows
Party Nights, Discos
Groups & Bands
Karaoke
Star Cabarets
Big Screen HD TV
Jackpot Cash Bingo
Speciality Evenings
Quizzes
Live Bands
A wide range of excellent facilities YOUR 2014 YELLOW COATS PRESENT
TOP CABARET ACTS YELLOW COAT SHOWS BIG SCREEN BINGO KID’S CLUB KIDS FUNTIME & DISCO WITH DEANO
GAME SHOWS See page 17 for special entertainment breaks
Search for “Tencreek Entertainment”
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Facility dates Entertainment, bar, food and games room. Feb 14th – 23rd, Mar 29th - Nov 9th, Dec 20th - Jan 4th 2015 All other facilities available all year.
Tencreek Facilities Our on site facilities at Tencreek are guaranteed to keep the whole family entertained during your stay – with indoor heated swimming pool, multi sports pitch to join in with Deano’s games, kids play area and Castaways entertainment complex, we will help you have fun on holiday. Indoor Heated Pool Aquafit & Kids Swim Lessons (at extra cost) Lifeguards on duty at all open times Some Adult Only Sessions - In the mornings Multi Sports Pitch Kids Play Area Deano’s Kids Club 12
Splashing about in the pool with the kids is a fantastic way to spend the holiday whatever the weather!
Open all year!
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On Site Information RECEPTION The Reception, which is situated directly in front of the entrance, opens at varying times during the season. These times are posted on the door. • Sale of Calor and Camping Gas is available at the reception. Brochures and information on places of interest etc. can all be obtained without obligation. In emergencies, the Park Managers can be found in the Reception. After hours please follow instructions posted on Reception Door. • Phone & iPad charging available. SHOP Opening times for the shop vary during the season, at busy times it’s open 8am - 8pm. The shop caters for almost everything you are likely to need, including groceries and toilet requisites. Milk, bread and newspapers are available daily. Prices are fair and generally in line with most village stores. • Freezer pack hire. • Mobile Phone Top Up. PUBLIC TELEPHONES A public telephone can be found outside reception. Please Note: that no incoming calls or operator calls are accepted. POST Incoming mail can be collected at Reception. Outgoing post is taken by the postman daily from the red box by the Reception & Shop. The nearest post office is situated in Fore Street East Looe 01503 262110.
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EATING IN & TAKEAWAY Eating in and takeaway is situated within the club building - food is served throughout the day and ordered from the bar. Times of opening and prices are available at the reception or bar. LAUNDERETTE The laundry is indicated on the park map on pages 8 & 9. In here there are washing machines, tumble dryers and ironing facilities. Washing powder and change for operating the machines are all available from the shop. ENTERTAINMENT For more information ask your friendly Yellow Coat. An entertainment guide is also enclosed with this brochure. FREE WI-FI in CASTAWAYS BOOKINGS Brochures and booking forms for holidays in the future are now available at Reception. Also weekend breaks in the low season can prove particularly good value for money. For full details please visit the reception or leave your email address to receive our newsletter. Hi Ev e I’m D ryone! the D eano olph in
SWIMMING POOL Please use this facility sensibly, never allowing children to bathe alone. Please see pool opening times enclosed in this leisure guide. Occasionally it is necessary to close the pool longer than the times given, but this is only for essential cleaning and maintenance. Please bear with us if this occurs, as it happens rarely. SWIMMING POOL & SAFETY Before going to the pool • Children under 8 and non swimmers under 14 must be supervised by an adult at all times. • If possible shower before entering the pool. Before entering the pool • Please encourage children to use the toilet before swimming. • Always check the depth markings. • If possible wear a swim hat if you have long hair. At the pool • A strict no diving policy operates in the pool. • Do not run around the poolside as it is wet and may be slippery. • Children using swim aids such as armbands must be constantly supervised (large inflatables are not permitted). • Please do not fight, scream, ‘bomb’, duck, run or play ball games in or around the pool. • All our pool staff are fully qualified Royal Life Saving Society/STA lifeguards/pool attendants, and any instructions they issue are for your safety and must be obeyed. MULTI-SPORTS PITCH • Play from 9am until 9pm (or dusk if earlier). • Under 8s must be accompanied by an adult. • Please remember that this is a community facility please show courtesy to other players and neighbouring caravans. • Trainers only. • No glass or food – please put litter and chewing gum in the bin. • No form of vehicle (bikes, scooters, roller skates etc). • No smoking. • No pets. • Please handle all equipment with care. • Please close gate on leaving. USEFUL INFORMATION ABOUT YOUR CARAVAN COOKER, GRILL AND HOB Matches are needed in some caravans to light the above - light match first. SMOKE ALARM If the smoke alarm is beeping please inform Reception who will organise a replacement battery. COMPLAINTS Even the best of us fall short sometimes. Should you have a complaint, large or small, please inform the Duty Manager. We will do our best to deal with all complaints quickly and to the best of our ability.
Hi! I’m Sparky the Sharky
TencreekHolidayPark
@TencreekLooe +DolphinholidaysCoUk
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TencreekHolidayPark
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Falmouth
Lizard
Helston
Redruth Camborne
St Austell
Mevagissey
Truro
A377
Okehampton
SHME RE
WE’RE ON THE A38
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SHME
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Created by voice-group.co.uk 01752 843 937
Penzance
St Ives
Holsworthy
R EF
Perranporth
Tintagel
Bude
A39
Bideford
Barnstaple
Ilfracombe
Exeter
Tiverton
A361
Minehead
Dartmouth
Launceston A30 Camelford A388 Padstow Tavistock Wadebridge Newton Abbot Callington Bodmin Torquay Liskeard A38 Totnes KARTWORLD A30 A387 Looe Fowey Plymouth
TRA CKS & S T R A K ES FO R AL L AG
S TS
Newquay
NO NE ED T
DRI VE AR RIVETO&B OOK
Taunton
PL14 3PJ Sat Nav friendly
Sidmouth
Honiton A30
M5
All texts charged at your standard network rate
Text RACE to 60777 for prices or visit www.KartworldCornwall.co.uk
01579 347 229
ALWAYS POLE POSITION
Follow the brown Kartworld signs. 45 min from Newquay: A30 to Bodmin, A38 past Liskeard, left at Menheniot exit. 20 min from Plymouth: stay on A38 towards Liskeard until the brown signs, right at Menheniot exit. 15 min from Looe: A387, B3252, B3251. Cross A38 to Menheniot. Lower Clicker Rd, Menheniot, Nr Liskeard, Cornwall PL14 3PJ
EASY TO FIND
Search for Kartworld Cornwall
UNBEATABLE VALUE
ST CO MES FIR
SA FETY
GO KARTING
W O PEN AL L
K 800M TRAC WEAT HER
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LY GRE AT FA MI DAY OUT
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STAY AT TENCREEK
THE NEAREST HOLIDAY PARK TO LOOE Contact reception on 01503 262447 to book
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90 BANDS / 5 STAGES / 3 DAYS For three days every September the town of Looe in South East Cornwall gets hit with big music, manic entertainment and a smattering of culture for good measure. The festival pops up from nowhere to transform the beach and the streets, giving locals & visitors from all over the world a chance to mingle and enjoy the show. When you’re done dancing holes in the sand, you can hop on the festival shuttle bus (or take a leisurely stroll) back to Tencreek. It’s the last of the summer festivals in a dramatic, magical location. Previous years have seen appearances from The Darkness, Reef, Seth Lakeman, Chas & Dave, The Damned, The Stranglers, Levellers, The Skints & Showaddywaddy. Don't miss it. Book today.
SEE THE LINE UP & BUY TICKETS ONLINE AT:
www.looemusic.co.uk
WHAT’S ON HALF TERM AND VALENTINES WEEKEND LOOE MUSIC FESTIVAL 2014 14-24 February - Not just for romantics - just an excuse to get away! Excellent entertainment and all facilities open throughout the week. Short breaks available 14-17, 17-21, and 21-24 Feb 2014.
Fri 15 & Sat 16 March - The Big Tribute Weekender!! Featuring Elton John, Queen, Blondie, Fleetwood Mac, Kate Bush, Pink Floyd, Dire Straits and The Police. Caravans from £52 per person for the weekend including Ticket - Tourers/Camping Welcome.
SkaModPunkSoulFest Sat 29 March - Ready Steady Mod!! Featuring The Bubble, The Mighty Offbeats and The Dastardlys. £10 entry – Accommodation available. AN EASTER WEEK PACKED FULL OF FUN Great Week of Entertainment all supported by Deano, Sparky and the Yellow Coats and the Great Easter Egg Hunt. Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
MAYDAY - MAYDAY - MAYDAY 2-5 May - The summer starts here. Come and celebrate with us over the Mayday Weekend-Top entertainment over the whole weekend Prices for the long weekend start from £125 for a 6 berth Caravan Holiday Home tourers and tents welcome anyday to anyday.
A Weekend with Colin Fry & Friends 9th, 10th, 11th May 2014 Two great evenings of entertainment with International Medium Billy Cook and Alex Bayley, followed by International Artist, Chrissy Kay. On the Saturday night you have Rev. Colin Fry with a 2 hour show, followed by another session with Chrissy Kay and a disco. During the day on both Saturday and Sunday there will be a Psychic Fair. Full details online.
19-21 September - 90 Bands/ 5 Stages/ 3 Days/ See you on the Beach! - Looe Music Festival brings the best live bands to our sunny little Cornish fishing port and has a big party on the beach at the same time. Expect an eclectic mix of high energy ‘keep you on the move’ music, delivered back-to-back from one of five main stages on the beach and around the harbour plus music on every street corner, and in every bar and restaurant. 2014 will be even bigger and better with some major headliners promised. Last year sold out, so get your tickets early for 2014. COME AND STAY AT THE NEAREST PARK TO LOOE - Festival camping ONLINE or from reception.
Tencreek’s Got Talent - Winners Weekend 10 -12 October Come and show your support for Tencreek’s Got Talent and Footballer of the Week finalists. Star Cabaret on Saturday night. Caravans available for the weekend. Tents and Tourers welcome.
Halloween Half term 24 Oct - 3 Nov Come and join in with Spooky Sparky and Devilish Deano for ghoulish goings-on and some frightful fun this Halloween - dress to scare!! Theme Nights, Trick or Treat, Fancy Dress Competitions, Prizes and Fun. Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
FIREWORKS - FIREWORKS - FIREWORKS Fri 7 - Mon 10 November - The sky’s the limit, come and enjoy the show! An excellent weekend of family fun. Includes our great firework display on Saturday 8th Nov plus top cabaret in Castaways clubhouse afterwards. Sparky, Deano and the Yellowcoats all make an appearance. From only £119 for all the family up to 6 persons, including free tickets to the firework show. Extend your stay for only £30 per night. Tents and tourers welcome. Non residents are very welcome - gate proceeds to Liskeard and Looe Roundtable.
Whitsun 2014 Fri 23 May-Sun 1 June - Great Entertainment all week - one of the busiest weeks of the year. Book early to avoid disappointment!!
WORLD CUP 2014 - BRAZIL 12 June - 13 July - All the games on the Big Screen in HD, England games include football party with pre game and half time entertainment as well. Bring your kit and flags - We still believe!!
POLPERRO FESTIVAL Sat 14 to Sun 22 June - ART, MUSIC, DANCE, FOOD & DRINK Nine days of fun, entertainment and ludicrously good food and drink. Caravan Holiday Homes available for week and short break bookings, tourers and tents welcome anyday to anyday.
TencreekHolidayPark
@TencreekLooe
Christmas & New Years Eve 2014 Celebrate Christmas and New Year with us for a Great Entertainment and Party Atmosphere. New Year’s Eve is party time at Tencreek! Bar and food available till 1am. Over the Christmas and New Year we have a great entertainment package including Tencreeks favourite acts from the Summer Season supported by Yellowcoats. Looe itself has been said (by the Sunday Times) to be one of the top four spots in Britain to celebrate New Year’s Eve - huge numbers of people in fancy dress fill the pubs, restaurants and streets of our small town and have a great time. Magnificent fireworks display on the Banjo pier at midnight. Check now for availablity - its a busy time of the year!
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On Your Doorstep... The magnificent Eden Project nestles within a giant 50 metre deep crater near St Austell Bay. Giant geodesic domes host plants, fruits and flowers from around the world. A ‘must see’ attraction! Just over a mile from Tencreek, Looe is a bustling seaside village where you can still see boats land their catch on the quayside. From Tencreek you can explore so many interesting places and discover that there’s so much to see and do. PLACES TO GO Porfell Wildlife Park & Animal Sanctuary 18
The Eden Project The Monkey Sanctuary Dozmary Pool & Bodmin Moor Jamaica Inn Bodmin Jail Pencarrow House Lanhydrock House Restormel Castle Dartmoor The Lizard Flambards Theme Park National Marine Aquarium, Plymouth National Maritime Museum, Falmouth Trago Mills Concessions available for some attractions
OUT & ABOUT IN CORNWALL & DEVON
Tencreek Holiday Park is the perfect place as a base to explore Cornwall and Devon. Beautiful walks, beaches, local attractions and theme parks are only a car journey away. Just 15 minutes from Tencreek Holiday Park you can enjoy a magical family day out at “Porfell Wildlife Park and Sanctuary”. Here you can get up close to some of our planets amazing exotic animals. Visit the African Plains and Tribal Maasai Village with zebra, ostrich and antelope just a few feet away! Discover the traditions and life of the Maasai. Take a stroll through the beautiful ancient woodland and see who can answer the questions on the plaques along the paths. The Children’s Farm is always a favourite, where you can see guinea pigs, rabbits, chipmunks, goats, sheep, pigs, ponies and donkeys. Join in the experience of the owl flying demonstrations and animal encounters. As a sanctuary Porfell rescues exotic animals and gives them a “Home for Life”. Some recent arrivals include three Macaque monkeys, two De Brazza’s monkeys, two savannah cats seized at an airport and two feral cats. The sanctuary relies entirely on income from visitors, so when you visit Porfell you are helping support all the animals in their care. “We look forward to seeing you!” You will have heard of the “Eden Project” - now come and see the globally unique experience. If you have been before, constantly changing Eden will keep you interested with new and interesting features. For children there are new trails, endless leafy places with hideaways, stepping stones and sandpits. Visit the environmental biomes from tropical rainforests to arid deserts in the worlds biggest greenhouse. While you are in St Austell you must visit the “Lost Gardens of Heligan” a world renowned restored and productive garden and pleasure attraction. Enjoy the flora and fauna in acres of this tranquil estate.
Newquay is definitely worth a day (or two) out. It does not get the reputation of being the “experience capital of the UK” for nothing. Newquay is famous for its surfing and surfing schools, the glorious beaches, the nightlife, shops, galleries and lots of family attractions and fun.
Visit the Manors, Gardens and Castles of Cornwall and Devon. There are so many nearby all within an hours drive from Tencreek. Visit the manors such as Mount Edgecumbe, Anthony, Lanhydrock, Tintagel, Cotehele and many more or explore the majestic castles of St Mawes, Pendennis, Restormel and Tintagel. Approximately 25 minutes from Tencreek, Kartworld offers the most exhilarating family go kart racing circuit in Cornwall. They have got the fastest single-engine karts in the South West and an exemplary safety record. Kartworld offers Arrive and Drive for the whole family. For more competitive adults the Grand Prix experience is a must. Friendly and highly experienced staff ensure that queuing is kept to a minimum, and the fleet of 60 karts provide for a better service whatever your group size. Refreshments, toilets and wheelchair facilities plus a large car parking area are all provided. Kartworld caters for all ages from 3 years and above, making this a fun day out in all weathers. Shopping (and Time Travel) at Trago Mills Trago Mills is a Cornish phenomenon. We call it our Harrods. Here you can buy just about anything and at bargain prices. The nearest Trago is on the A38 between Liskeard and Bodmin. If you are passing it’s worth dropping in. Beware though – hours and maybe days can slip by between going in and coming out. You have been warned! Trago Mills, Twowatersfoot, Liskeard, Cornwall, PL14 6HY. Carnglaze Caverns Open All Year for self guided tours, underground guided at high seasons. 3 Gigantic Caverns with stunning Subterranean Lake. 6.5 acres of Ancient Woodland with an exceptional walk. Concerts Underground ~ Classical to Rock Carnglaze Caverns, St Neot, Liskeard, PL14 6HQ.
P hot o of Looe
Eden Project © Robert Moltmaker
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NEARBY
TOWNS & BEACHES = DOG FRIENDLY BEACH
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Surrounding Tencreek Caravan Park are miles of beaches, beautiful countryside and towns of interest to the holidaymaker. The closest town to Tencreek is LOOE. Looe is divided into 2 towns facing each other across the river, joined by Looe bridge built in 1855. P hot o of Looe Harbour East Looe is the busier of the two towns, with narrow streets from which traffic is prohibited during the summer months. Before exploring it is best to park in the Millpool car park which can be found a few hundred yards out of town on the Polperro road. Along the quay a good hour or so can be spent watching fishing boats unload, and sharks being weighed. Looe is the headquarters of the Shark Angling Club of Great Britain. Anyone inspired enough can try their hand at fishing with self-drive boats for hire, together with skippered boats taking anglers out to catch mackerel, conger and sharks. In the town itself are numerous shops, restaurants, cafes and pubs, which lead to the seafront, beach and pier. The walk from Millpool car park (the furthest) to the beach will take about 15 minutes. Please note that dogs are not permitted on this beach. On the other side of the river is West Looe, which can be reached either by the bridge or via a passenger ferry which punts from side to side depending on the state of the tide. More shops, cafes, coach tours and taxis can be found on the quay which has a road running alongside taking you to Hannafore. Free parking is available at Hannafore, but only to those who arrive early. The beach here is mainly shingle, and with high tide falling, gives way to rocks with sandy patches. Perhaps more of a rock pool beach than a sunbathing one, but nevertheless it has some spectacular views of the channel. Following the road that runs the length of Hannafore (to the end), the cliff path starts, which takes you from Looe to Polperro. Many people take this route either by bus or taxi back to the park.
Tencreek West Looe
TALLAND BAY is the next beach of any significance along the cliff path, although it can also be reached by road, following the signposts near Tencreek. For those staying at Tencreek, a public footpath passes through the touring field and leads to Talland Bay. As with Hannafore, the sand is more in evidence at low tide with the beach itself rocky with sandy patches. Shore fishing is popular here, with regular catches of wrasse and occasional bass. Bottom fishing is not recommended. Facilities at the beach include toilets, cafe and car park. Access to Talland Bay is by narrow lanes, which can prove annoying in the busier P hot o of Po lperr o months, but once there, the beach is easily reached from the car park. POLPERRO, 4 miles from Looe, is more famous for its fishing and smuggling than bathing, but is definitely worth a visit, if only to savour the atmosphere created by generations gone by. Car parking, as with Looe, is prohibited in the village itself and, with the streets and lanes being so narrow, the car park at the top of the village makes good sense. After parking here you can wander through the shops to the harbour where, in the last century a crew of customs officers were stationed on a boat as a measure against smuggling. From either side of the harbour, cliff paths take you back to Looe or on to Lantic Bay. Before walking on, make sure you look back to enjoy the bird’s eye view of Polperro, one of the most scenic and photographed views in Cornwall. The next beach marked on the map is LANSALLOS BEACH, which is 15 minutes walk or so from the village of Lansallos. Here there is a National Trust car park and it is suggested that you park here. Generally quiet and peaceful, as are most beaches situated further off the beaten track, Lansallos is sandy and very attractive, but unfortunately there are no amenities here.
LANTIC BAY is situated along the Polperro to Polruan road, 2 or 3 miles from Polperro. Look for the signpost to Pencarrow Head from which a 20 minute walk to the cliff top gives a view used in years past by smugglers. Access down to the beach is by 2 paths, both steep, P hot o of Lantic Bay and with the cliff top 400 feet above sea level, it can be very sheltered even with a strong offshore breeze. Again the beach, which is fairly remote, has no amenities, but remember, with a 20 minute walk and no shops or cafes, a beach like this can provide the privacy and peacefulness which makes for a relaxing day out. Set either side of the River Fowey, POLRUAN and FOWEY are connected by the Bodinnick car ferry and by a passenger ferry from P hoto of Fowey Polruan itself. Neither village is particularly suitable for bathing, but again worth visiting. Polruan has a car park at the top of the village and, with a steep, narrow descent to the harbour with only a few parking spaces available, it is advisable to use it. A few hours spent here can be most rewarding before either driving to Fowey, or crossing the river by passenger ferry. The ancient town of Fowey, steeped in history, has a harbour now filled with pleasure boats, although further up the river bigger boats load up with china clay. Boat trips to Lerryn, Mevagissey, Looe and Polperro can be taken from the town quay, along with self-drive motor boats. Panoramic walks along the cliffs give views of rolling countryside and, naturally, the sea. One suggested walk is to St.
Catherine’s Castle. All in all, a day spent in and around Fowey and Polruan would be a day to remember. Reached either by road or cliff path, east of Looe, is PLAIDY . All types of boats and watersports can be hired here and the owners of the beach also offer a launching service for private boats and yachts. Toilets and food are also available. Unfortunately there is no parking near the beach. From Plaidy take the cliff path to East Looe which provides a pleasant walk with interesting views. Taking the road back towards Plymouth as far as Hessenford, and then following the signs to Seaton, you will find a fairly large beach at SEATON . The beach consists of grey sand and pebbles with easy access and safe bathing. In fact, cars are allowed to park on the beach. Floats and deckchairs are available for hire, with a shop nearby and cafe and toilets on the beach. The road from Seaton runs in an easterly direction to DOWNDERRY , with many access points to a beach of the same type as above. The easiest access point to the sands is by the Inn on the Shore, situated right on the beach. PORTWRINKLE can be reached by taking the signposted lane off the B3247. Here there is an old harbour with a beach of grey sand and stones. No amenities here, and more suitable for fishing than bathing. WHITSAND BAY is a 4 mile stretch of sand which is very attractive. However, it must be noted that it is a dangerous beach with many fatalities. Voluntary lifeguards are present only at weekends. Access is down over cliff paths with the beach falling very steeply into the sea, proving dangerous for bathing, but ideal for fishing. There are no facilities on the beach, although there are some at the top of the cliffs. The towns of KINGSAND and CAWSAND face east, and afford splendid views of Plymouth Sound. Both have small sand and shingle beaches and are ideal for bathing, fishing and boating. Slipways are available with boats for hire at Cawsand. There is a small car park for early birds with a much larger one at Cawsand for others. A cafe and toilet are present on the beach with the usual shops in the towns. Definitely worth a visit for the day.
Beach Safety By following our safety tips below, you will be sure of having a relaxed and enjoyable holiday On the Beach: • DO read and obey warning notices • DO bathe within any patrolled areas • DO obey the lifeguard’s advice • DON’T bathe when the RED FLAG is flying In the Sea: • Always swim in the company of others • Don’t swim - if you feel unwell - for at least an hour after meals - for at least an hour after consuming alcohol - when you are cold or tired • Children can drown in shallow water - watch them continuously • Inflatables are dangerous in the sea If you get into difficulties: • Remain calm and do not exhaust yourself
• Float on your back • Attract attention by waving one arm and shouting for help • Swim diagonally across, or float and go with the current If someone else gets into difficulty: • Contact a lifeguard (if available) • Dial 999 and ask for the coastguard - then stay by the telephone • Use rescue equipment, but enter the water only if you are a strong swimmer Beware of the unexpected: • The sea bottom is not flat - the waves may sweep the sand from under your feet • You can’t see the currents that carry you away • The sea is usually cold, even on a warm day - remember, cold can kill • Do not snorkel in rough seas or if you have breathing problems • Beware of being trapped by an incoming tide
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Looe Taxis Online Menu
www.newpekinggardenlooe.co.uk Y MENU 2014 TAKE AWA
4 & 7 Seater Taxis Available Wheelchair Accessible 7 Days a Week Pre-bookable Service Booking office in the First & Last Fruit Shop, The Bridge, East Looe
01503 262405 01503 264193 Your local leading company that won’t let you down You Drink – We Drive! Hope to see you soon
We also provide an online ordering system: You will need your telephone number, address, postcode and caravan number ready Place your order by quoting the number of desired dish All main meals do not include rice or chips FORE STREET, EAST LOOE, CORNWALL, PL13 1AD Delivery Service to All Local Addresses, Caravan & Camping Sites, Call for Resaurant Table Bookings & Take Away orders!
TO THE GET UP CLOSE EST ANIMALS WORLD’S WILD monkeys,
the meerkats, Come and meet d 100s , ostrich, zebras an eland, porcupines tures at d wonderful crea of other weird an tuary. otic wildlife sanc ex t es gg bi l’s al w Corn s Farm • Ch ildren’s Fa • Maasa i Village & Café ks • Gift Shop • Woodland Wal Fly e O s! • See th wls • Feed the An imal
CASH PAYMENT ONLY
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BUSINESS HOURS DAILY DINNER TIME : MONDAY - SUNDAY : 5.00PM - 11PM
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Scan MY QUIRKY QR code for prices, videos AND ‘Adopt a Meerkat’!
CALL 01503 220 211
Trecangate, Near Lanreath, Liskeard, Cornwall
www.Porfell.co.uk
HISTORY
A BRIEF LOOK AT LOOE Archaeological evidence such as the so called “Giants Hedge” an ancient earthwork running between the Looe and Fowey estuaries indicated that the area around Looe (Logh in Cornish) was inhabited as early as 1000BC. It is thought to have been built in the 6th century by a local chieftain to defend his territory against neighbouring clans. Patches of the “Giants Hedge” still survive as an earth bank 2 metres high. The Stone Circle at Bin Down (from the Cornish “Bin Dun” meaning “Hill Fort”) also dates from this period.
Another chapel sat opposite on the mainland at Hannafore, just outside of West Looe. Both chapels are now marked only by ruins and have recently featured on Channel 4’s “Time Team”.
East and West Looe originated as separate towns, separated by the estuary. They were first mentioned in 1201. An early wooden bridge over the Looe River was in place by 1411. This burnt down and was replaced by the first stone bridge with 14 arches completed in 1436 and featuring a chapel dedicated to St Anne in the middle. This bridge was demolished and replaced in 1853 by the current bridge about 100 yards further upstream.
The Looe-Liskeard Union Canal was built in 1828 enabling the efficient transport of copper, tin and granite from the moors to the thriving port. The industrial success necessitated the building of the large quay at East Looe in 1860. Due to the demands of the shipping trade the canal was no longer able to keep up with demand, and a railway line was built along the towpath. The railway began carrying passengers in 1879.
Some time before 1144 a monastic order began using Looe Island, and built a chapel there. The monks may have provided a rudimentary lighthouse service using beacons.
In the 18th and 19th centuries smuggling, along with fishing and boat building was a major industry in Cornwall. Looe Island was an ideal staging post for landing and concealing goods until it was safe to ferry them to the mainland.
The 20th century with the Victorian fashion for seaside holidays saw Looe become a tourist town. This trend continued until we have the successful tourist town of Looe as seen today.
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DISTANCES FROM LOOE Liskeard.......... 8 miles Bodmin........... 18 miles Plymouth......... 19 miles St Austell........ 25 miles Truro............... 38 miles St Ives............. 68 miles Land’s End...... 88 miles Please note: All mileage is approximate and intended as a guide only.
Extending your welcome become a Tencreek Seasonal
Become a Tencreek Seasonal – From April to the end of October, we offer seasonal pitches for customers to use for just the odd weekend, or continuously. Prices start from as little as £1,490 for a Medium Electric Pitch – the price includes full use of all the facilities. Ask at Reception for full details and we will be happy to offer help and advice, and add you to our mailing list.
USEFUL INFORMATION
WALK INTO LOOE Walking on the main road into Looe is very dangerous. A much safer route is to turn right out of the park entrance, turn right again staying on the country lane, and then take the immediate left by the small triangle of grass signposted to the town centre. Keep on this lane downhill all the way to West Looe. The walk will take about 25 minutes. When you get to the river turn left to go over the bridge into East Looe and the Beach or right to go up towards Hannafore (this becomes the coastal path to Polperro). Also look out for the passenger ferry across the river.
P hoto of Looe
THE LOOE-POLPERRO COASTAL PATH The path to the coast runs through the edge of the park. Turn left out of the reception cross the touring park until you reach the line of tourers along the back hedge. Follow the hedge until you see the maintenance building. Two touring caravans before this building you will see a gate in the hedge. Through the gate and across a couple of fields you will meet the lane. Down hill from here you will arrive at Talland Bay and the coastal path. The walk to here is approximately 20 minutes.
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Once at Talland, Looe is to the East (allow 1½ hours ) and Polperro to the West (allow 2 hours). These are beautiful walks along the Cornish coast with spectacular views.
TENCREEK TO LOOE VIA KILMINORTH WOODS This is the slow way to Looe but very pleasant all the same. Leave the Park by the main entrance turning left. Walk along the lane until you reach the main road. Cross the main road and continue up the lane and down, which will bring you to Kilminorth Woods (a nature reserve). Here you have the choice of walking through the woods to Looe (main car park) or continuing along the lane to Watergate. Watergate is situated on the river, so from here, you can walk downstream to Looe. Depending on the route time would vary but allow 1 ½ hours.
BUS, TRAINS AND TAXIS We do not include bus or train times, but information is available from reception. Buses run regularly from the end of the lane from Tencreek by the main road. Tencreek to Polperro stand by the boat with flowers in. Tencreek to Looe stand on the opposite side of the road. (Local enquiries - 0871 2002233). The train station is in Looe, cross the bridge and turn left. The train station is about a quarter of a mile away on the left (Local enquiries - 0871 2002233). There are lots of taxi firms in the Looe and Polperro area, check taxi numbers on pages 22 and 23.
NEAREST SUPERMARKETS Morrisons Liskeard Sainsbury’s Bodmin Tesco St Austell Asda St Austell
PL14 3PR PL31 2SS PL25 3HR PL25 4PR
7.44 miles 13.6 miles 14.42 miles 14.54 miles
TencreekHolidayPark +DolphinholidaysCoUk
@TencreekLooe Insta
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www.dolphinholidays.co.uk
2014 Tencreek Caravan Tariff per week / short break inclusive of VAT SUNSAVER/SUNSEEKER SUNBEAM/SUNSET SUNCREST SUNCREST PLUS SUNRISE SUNKING Up to 6 berth Up to 6 berth Up to 6 berth Up to 6 berth Up to 8 berth Up to 8 berth STARTING DATE Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Per Week Short Break* Jan 4 - Feb 15 2014 179 119 205 139 215 145 255 169 269 179 279 179 Half Term W’end (Fri 14/2 - Mon 17/2) - 139 - 165 - 175 - 195 - 219 - 255 Feb 15 - Feb 22 215 139 239 165 255 175 289 195 319 219 379 255 Half Term M’wk (Mon 17/2 - Fri 21/2) - 139 - 165 - 175 - 195 - 219 - 255 Half Term W’end (Fri 21/2 - Mon 24/2) - 119 - 139 - 145 - 169 - 179 - 179 Feb 22 - Apr 5 179 119 205 139 215 145 255 169 269 179 279 179 Apr 5 - Apr 12 215 145 239 165 255 175 295 195 325 215 379 255 Apr 12 - Apr 19 255 169 279 185 309 199 365 225 379 249 455 295 Easter W’end (Fri 18/4 - Mon 21/4) - 179 - 195 - 209 - 235 - 259 - 305 Apr 19 - Apr 26 215 - 239 - 255 - 289 - 319 - 379 - Easter M’wk (Mon 21/4 - Fri 25/4) - 139 - 159 - 169 - 195 - 215 - 255 Apr 26 - May 24 185 125 205 139 215 145 235 155 265 175 279 185 MayDay W’End (Fri 2/5 - Mon 5/5) - 125 - 139 - 145 - 155 - 175 - 185 May 24 - May 31 (Whit) 375 259 429 309 475 339 539 385 569 405 649 465 May 31 - June 21 279 185 309 205 329 225 369 249 379 255 465 309 Jun 21 - Jul 19 369 245 399 265 419 279 459 305 469 312 555 369 Jul 19 - Jul 26 459 305 479 319 485 323 529 349 539 359 665 439 Jul 26 - Aug 30 599 395 665 449 719 479 745 499 789 529 935 645 Aug 30 - Sept 20 229 149 255 165 265 175 295 195 309 205 435 289 Sep 20 - Oct 25 195 129 215 139 215 145 259 169 265 185 285 195 Half Term W’End (Fri 24/10 - Mon 27/10) - 145 - 169 - 179 - 195 - 225 - 255 Oct 25 - Nov 1 219 145 249 169 259 179 295 195 329 225 379 255 Half Term M’wk (Mon 27/10 - Fri 31/10) - 145 - 169 - 179 - 195 - 225 - 255 Half Term W’end (Fri 31/10 - Mon 3/11) - 119 - 139 - 145 - 159 - 179 - 179 Nov 1 - Dec 20 179 119 205 139 205 145 245 159 275 179 279 179 Firework W/end (Fri 7/11 - Mon 10/11) - 119 - 139 - 145 - 159 - 179 - 179 Xmas 21 - 20 - 27/12 2014 279 185 329 225 349 239 385 255 425 279 525 349 N.Year 27 - 3/1/15 369 249 425 285 475 315 505 339 545 369 675 455
Full details including sizes and layouts of caravans can be found on pages 4 and 5. *Short Break - price change applied on Wednesdays.
2014 Tencreek Touring Tariff per night inclusive of VAT. Pitch includes unit and 2 persons 26
Inclusive
Bike/Hike
Tent Tourer Pitch
Medium Electric Pitch inc Awning
Large Electric Pitch inc Awning
Hardstanding Water/Elec/Drain inc Awning
Each Extra Dog Pup Tent Person Over 5 yrs
STARTING DATE £ £ £ £ £ £ £ £ Jan 5 - Apr 3 5.00 12.50 15.50 17.00 21.00 2.00 Free Free Apr 4 - Apr 16 6.00 14.00 17.50 20.00 23.00 2.25 Free Free Apr 17 - Apr 22 7.00 16.50 20.00 23.50 25.50 2.75 Free Free Apr 23 - May 22 5.00 12.50 15.50 17.00 21.00 2.00 Free Free May 23 - May 31 7.50 17.00 20.50 24.00 26.00 3.00 Free Free Jun 1 - Jul 22 6.00 15.00 19.00 22.25 23.50 2.75 Free Free Jul 23 - Aug 31 10.00 23.50 27.00 33.00 35.00 3.25 2.50 3.50 Sep 1 - Sep 18 7.50 17.00 20.50 24.00 26.00 2.75 Free Free Looe Music Festival W’end 19 - 21 Sept - Pitches sold by person - see website Sep 22 - Dec 26 5.00 12.50 15.50 17.00 21.00 2.00 Free Free Dec 27 - Jan 3 2015 7.50 17.00 22.00 25.00 30.00 3.00 Free Free
Winter Seasonal Rate
3rd November 2013 - 31st March 2014 Off Pitch Storage..............£200.00 Large Service Pitch........£1690.00 Restricted Use Pitch.........£500.00 Hardstanding..................£1970.00 Medium Service Pitch....£1490.00
Summer Seasonal Rate 1st April 2014 - 2nd November 2014 If paid in full by 1st March 2014 1st April 2014 1st May 2014 1st June 2014
Medium Pitch £1540.00 £1650.00 £1750.00 £1850.00
Large Hardstanding Pitch Water/Elec/Drain £1740.00 £2030.00 £1850.00 £2150.00 £1950.00 £2250.00 £2050.00 £2350.00
Full amount must be paid before caravan can be pitched. Seasonal rates include electrical service charge and some unit charges. Unit costs are governed by the energy supplier. Some pitches attract £100 discount/supplement. Current rate is available from reception.
2014 Facilities Dates OPEN ALL YEAR Heated swimming pool and toddlers pool Playground • Shop • Off licence • Launderette Bar (subject to occasional private functions out of season) Entertainment, Food open at the following times: 14 to 23 Feb • 29 Mar to 9 Nov • 20 Dec to 4 Jan 2015
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE* www.dolphinholidays.co.uk DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
Extra Cars & Boats
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Booking Form 1. YOUR CHOICE OF DATES:
7. YOUR INITIAL PAYMENT: Departure
Caravan Holiday Homes
Touring Pitches
Day
Day
Deposit Cancellation Total Plan Now
Deposit Cancellation Total Plan Now
Month 14/15
Month 14/15
1 week £50.00 £20.00 £70.00
1 week £17.50 £12.50 £30.00
2 weeks £100.00 £40.00
2 weeks £35.00 £25.00 £60.00
Arrival
2. PLEASE RESERVE ME A CARAVAN HOLIDAY HOME: No. in party
Caravan Type
£140.00
IF YOU ARE MAKING A BOOKING WITHIN 28 DAYS OF YOUR HOLIDAY YOU MUST PAY IN FULL
8. I ENCLOSE MY:
Please tick the appropriate box
Credit/Debit Card
3. PLEASE RESERVE ME A TOURING PITCH:
Cheque
Cash
Total of £
Awning Size (ft) Bike/Hike Pitch
Cheques payable to DOLPHIN HOLIDAYS Thank you.
Tent Size (ft) Tent/Tourer Pitch
Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards.
Touring Caravan
Size (ft)
Medium Electric Pitch
Motorhome
Size (ft)
Large Electric Pitch
Pup Tent Hardstanding-water/electric/drain Dog(s)
Number of Nights
4. YOUR NAME AND ADDRESS:
Postal Order
9. CREDIT AND DEBIT CARD PAYMENTS: A
Please charge my initial payment to my card account now
B
Also please charge the whole of the balance (plus any additional items then due) to my card account 28 days before the date of my holiday
C
Please charge the full cost of my holiday now
Mr. Mrs. Ms. Miss
YOUR CARD TYPE:
Address
Credit Card
Please tick the appropriate box
Debit Card
27 YOUR CARD DETAILS: Postcode
YOUR CARD NUMBER:
5. YOUR CONTACT DETAILS: Home Tel
Valid from:
Expiry date:
Work Tel
Switch/Solo card issue no.
Security no.
Mobile
CARDHOLDERS NAME:
6. YOUR PARTY:
Please tick the appropriate boxes
Mr Mrs Initial Surname Under 2 - 4 5 - 17 18 - 54 55 + Ms 2 yrs yrs yrs yrs yrs Miss
I declare that I am over 18 years of age. I agree to be held responsible for the balance of hire terms which become due and payable at the place and date shown on my hire invoice. I agree to be bound by the conditions of booking stated in this brochure. YOUR SIGNATURE: DATE:
WHERE DID YOU HEAR ABOUT US ?
Your car registration number Total number in your party
Cots £12.00 per week
Highchairs £12.00 per week
Dogs how many? (max 2)
PLEASE COMPLETE AND RETURN THIS BOOKING FORM TO: Dolphin Holidays, Tencreek Holiday Park, Polperro Road, Looe, Cornwall PL13 2JR
WE AIM TO OFFER THE BEST VALUE AROUND - LET US KNOW IF WE’RE NOT : 01503 262447 We will attempt to price match any holiday which is “like for like” Park must have same facilities, same holiday type, same booking and same arrival date Book with confidence -- we will refund the difference up to 7 days after booking is made if you find the same at a better price!!
General Information POLICE – FIRE – AMBULANCE In an emergency dial 999 and then report to reception. Defibrillator available in reception.
01503 262447 USUAL OPENING TIMES Times vary through the season, please check the information boards in reception and insert in this gazette. Shop 8am-8pm Reception 8.30am-6pm Swimming Pool (Tel: 01503 267017) 8.30am-6pm Launderette 24/7 Deano’s Diner 5.00pm Castaways Bar 5.00pm Amusements 5.00pm Multi Sports Pitch 9am - 9pm
POLICE Non Emergency Central Switchboard 101
BUSES Traveline 0871 2002233
DOCTOR The Health Centre 01503 266960 The Old Bridge Surgery, Looe, PL13 1HA
TAXIS
DENTIST NHS Direct
0845 4647
TRAIN INFORMATION (National Rail Enquiries)
CHEMIST Boots, Fore St. Looe Lifestyle, Fore St. Looe
01503 262980 01503 262243
BANKS Barclays, Fore St. HSBC, Higher Market St. LLoyds, Fore St. National Westminster, Liskeard
Please see page 22/23
VET Looe, PL13 2AF Saltash, PL12 6AR Callington, PL17 7RD
0845 748 4950
01503 263773 01752 846805 01579 383231
0845 610 1234
CINEMA White River Cinema, St Austell, PL25 5AZ 0871 200 3304 Vue Cinemas, Barbican Leisure Park, 0871 224 0240 Plymouth, PL4 0LG
01503 262110
TOURIST INFORMATION Looe, Guildhall
08457 555 555 0845 740 4404 0845 300 0000
(or dusk if eariler)
POST OFFICE Fore St. (main P.O.)
28
HOSPITALS Derriford Hospital, Plymouth, PL6 8DH (Casualty) 0845 155 8155 Royal Eye Infirmary, 0845 155 8155 PL6 8DH Liskeard General, PL14 3XD 01579 335600 (Minor Injuries)
Terms & Conditions 1. GENERAL When Dolphin Holidays accepts your booking a binding contract will be made between the person making the Booking and all adult members of the party. (Booked Persons) The information contained within the brochure/website is incorporated into this contract. UK law applies to these terms and conditions. The published tariff is inclusive of all taxes at the time of publication. Dolphin Holidays reserve the right to amend prices should any new imposition be placed which affects our holiday prices. The information in both this website and associated brochure and inserts/attachments was accurate at the time of going to press. Dolphin Holidays reserve the right to make alterations to or wihdraw any service without further notifications. .Dolphin Holidays reserves the right to make additional charges and to vary such charges from time to time for Services. E. & E.O. 2. AUTHORITY TO SIGN Signatory must be over 18 years old and be a member of the party. Signatory must agree all booking conditions and be authorised to sign on behalf of all adult members of the party. This means that the booking party will jointly and severally be liable for any breach of terms and conditions. 3. BOOKING AND PAYMENTS Booking forms must be signed and returned (or electronically submitted via the website) to Tencreek accompanied by the correct payment - £70 per week for our accommodation and £30 per week for touring bookings which is including the Holiday Cancellation Plan. The contract for booking is only made when accepted by Dolphin Holidays and confirmation issued.The tariff includes VAT at 5% on electricity and gas usage supplies and 20% on gas and electricity availability charges. The price of your holiday will be subject to the rate prevailing at point of sale. All monies paid are non refundable. Balances are due 28 days before arrival. If not received we reserve the right to re-let the unit without notice or charge a £20 late payment fee. Dolphin Holidays reserves the right to terminate any booking at any time without compensation or refund. Dolphin Holidays reserve the right to cancel any booking failing to comply with these booking terms and apply charges as set out below. If the arrival date is less than 28 days from the date of the booking then full payment is due. Dolphin Holidays reserves the right to decline any booking without explanation. Returned cheques will incur an admin charge of £10.00. You must notify any shortcomings with accommodation,pitch or park to the Park reception immediately so that remedial action, if appropriate, can be taken. If a significant problem is not resolved to your satisfaction, please be aware that we are unable to cancel and refund if you remain in the accommodation/ pitch/park after 24 hours. Please be aware that there is a credit card fee of 2% added to the transaction total. There is no charge for debit cards
01503 262072
View our website for full Terms & Conditions (www.dolphinholidays.co.uk/legal-stuff1)
6. INSURANCE A minimum cover Holiday Cancellation Plan is included within your booking deposit unless specifically not requested. Please see separate section for full details. 7. PARTY MAKE-UP No accommodation may be occupied by more than the number of persons specified in the brochure and tariff. Customers are asked to leave the accommodation and its contents clean and tidy on departure. No more than 6 persons (inc. children) will be allowed to occupy a touring/tent pitch. The signatory of the booking form will be responsible for all damage done or loss sustained during or as a result of your stay. The booking form signatory expressly agrees that Dolphin Holidays may make a further charge, as may be necessary, to reimburse the company against any liability of theirs to the company including, but not limited to, damage to Park property and extra accommodation nights used but not paid for on departure. Dolphin Holidays caters for families and couples and does not accept groups of all male, female or even mixed groups without prior arrangement. From time to time we cater for groups from schools, clubs etc but again only with prior arrangement. 8. ARRIVAL AND DEPARTURE TIMES Caravan Holiday Homes are available from 4.00pm (unless a noon check-in has been pre-arranged). Touring Pitches are available from noon. All bookings are until 10am on the day of departure. Off season, these times may be flexible at the parks discretion but for the avoidance of doubt please assume they are correct. We reserve the right to deviate from these times should circumstances dictate. You are welcome to use the park facilities at any time on your arrival or departure date. Without notification of late arrival your booking will only be held until noon the day following the booked arrival date whereupon it may be re-let without notice. If we believe that you have vacated with no intention to return we may also re-let without notice. You will not be entitled to a refund. 9. BEHAVIOUR Dolphin Holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with booking conditions or behaving in a way that is detrimental to the park or the comfort of other visitors, in these circumstances the party will not be entitled to a refund of monies paid.
4. ALTERATIONS If, once the booking has been accepted by Dolphin Holidays, you wish to make an alteration, please do so in writing as soon as possible to enable us to carry out the necessary arrangements where possible. This incurs a £15 administration charge.
10. VEHICLES Commercial vehicles, vans, and boats are not allowed on the park without authorisation from the Park manager. Consent can be refused without explanation. Only one vehicle per pitch is allowed, extra vehicles must be booked in at reception. All vehicles must be registered, taxed and insured in such a way to make them “road legal” For security reasons all vehicles must have Dolphin Holiday badge/sticker prominently displayed. Driving is not permitted between the hours of midnight and 5.30am.
5. CANCELLATIONS Dolphin Holidays operate a Holiday Cancellation Plan. This is optional but is strongly recommended. Unless notice in writing of cancellation of reservation is received by us not less than 28 days prior to the commencement of the holiday, the booking party signatory will be liable for the full amount due in respect of the reservation. In the event of cancellation for one of the causes specified in the Holiday Cancellation Plan, the booking signatory should then follow the procedure detailed therein.
11. CHILDREN The signatory is responsible for both the behaviour and welfare of children whilst at our parks. Children under 8 must be accompanied by a responsible adult at all times. After 7.00pm children under 12 must be accompanied by a responsible adult whilst in bar areas. Non swimmers and children under 8 years must be accompanied by a responsible adult at all times when using the swimming pools.
12. WEATHER Dolphin Holidays cannot refund any monies as a result of inclement weather. 13. PETS Pets are only allowed in some accommodation at Tencreek (Sunsaver and Sunset caravans). Under no circumstances shall pets be tolerated in “Sorry - No pets” accommodation. Breach of this condition will result in party being requested to leave the park - monies cannot be returned. Pets are not allowed in public buildings. Dogs must be on a lead at all times and well behaved - unruly, noisy, messy dogs cannot be tolerated and shall be treated as a breach of terms and conditions. 14. LIABILITIES Except in the case of personal injury or death, Dolphin Holidays total liability to the booking party in the respect of all claims arising from your stay with us shall not exceed the total cost of your holiday. Dolphin Holidays cannot be held responsible for any loss the booking party may suffer as a result of any act, by any person other than Dolphin Holiday employees. Dolphin Holidays cannot accept any liability whatsoever for any personal property damaged, lost or stolen whilst the booking party is holidaying with us. Dolphin Holidays shall have no liability for any matter that is not brought to the attention of the park management during your party’s stay. LOST PROPERTY A handling and packing charge of £8, with the guest paying for delivery, is made for returning lost property. Please notify us as soon as possible. Lost property is not stored indefinitely and after a short period it is given to charity. 15. BREACH OF TERMS AND CONDITIONS Dolphin holidays reserves the right to decline accommodation and to demand the immediate withdrawal of any person not complying with any booking terms and conditions. In these circumstances the party shall not be entitled to a refund of monies paid. 16. TICKETED EVENTS Dolphin Holidays has no control or involvement in the ticketing of certain events. Where tickets are sold as a separate item to accommodation (ie Looe Music Festival, Seaside Rock, Colin Fry Tour, Firework show etc etc) we cannot accept any responsibility at all to do with the event.(ie Injury, amendments, cancellation etc). We cannot accept any responsibility or pay any refund, compensation or any sum for any changes or cancellation of any advertised or confirmed line up or programme, even to the extent of part or full cancellation of the event/s, which may have been the only reason for making the booking. If we obtain a refund or partial refund from the organiser, it will be passed on to you. When an event is cancelled,postponed or curtailed in anyway the cost of accommodation cannot be refunded. 17. PRICE PROMISE This is a genuine attempt to provide excellent value for money for our customers. We will attempt to price match any holiday which is “like for like”. This is measurable when comparing our holidays advertised by other agents. In the event that the comparison involves another company the comparison Holiday Park must have same facilities, same holiday type, same booking and same arrival and departure date. Book with confidence -- we will refund the difference up to 7 days after the booking is made if you find the same at a better price!! Dolphin Holidays decision is final. Dolphin Holidays reserves the right to withdraw any offer at any time.
SPECIAL
OFFERS @ TENCREEK WE AIM TO OFFER THE BEST VALUE AROUND LET US KNOW IF WE’RE NOT : 01503 262447
FLEXIBLE BREAKS
To suit everybody you can now book any week where shown on the tariff as a flexible break (Mon-Fri or Fri-Mon). Where availability allows, any start date can be accepted.
FORTNIGHTS £50 OFF!
Pay less for two weeks. Book 2 or more consecutive weeks in a caravan holiday home and we will give you £50.00 off the second and additional weeks taken at any time of the year. Maximum stay three weeks.
OVER 55’S & UNDER 5’S FULL WEEK CARAVAN HOLIDAY HOMES
Excluding peak holiday periods - Save £20 pppw under 5 or over 55 at time of travelling (max 2 persons).
OVER 55’S & UNDER 5’S PART WEEK CARAVAN HOLIDAY HOMES
Excluding peak holiday periods - save £10.00 pppw for part week bookings only (max 2 persons).
Tencreek Holiday
HOTLINE
01503 262447
MAKE IT SIMPLE
BOOK ONLINE
www.dolphinholidays.co.uk * DONT FORGET TO GO ONLINE AND SUBSCRIBE TO OUR NEWSLETTER YOU’LL BE FIRST TO KNOW ABOUT ANY NEWS OR SPECIAL OFFERS *HALF PRICE CANCELLATION PLAN ONLINE ONLY
2014 EARLY BOOKINGS UP TO £50 OFF CARAVAN HOLIDAY HOMES
Save £50 per week and £25 per short break if booked before 31st December 2013. OR Save £30 per week and £15 per short break if booked before 28th February 2014.
SCHOOL SUMMER HOLIDAYS UP TO £100 OFF!
Save £100 per week and £50 per short break if booked before 28th February 2014 (only applies to Caravan Holiday Homes between 25th July - 30th August 2014.
REGULAR GUEST DISCOUNT SCHEME
As a valued regular customer of Dolphin Holidays you are entitled to a 5% discount on any full weeks holiday booked any time of the year if there is not a better discount available. Use Online Discount Code RP5
EARLY BOOKINGS 2015 AT 2014 PRICES
Book your 2015 holiday accommodation and pay your booking deposit before the 1st September 2014 and you pay 2014’s hire charge ( where dates of Bank Holiday weeks and school holidays change from year to year the respective 2014 prices will apply).
PEAK HOLIDAY PERIODS 2014
21st December 2013 - 4th January 2014 5th April - 26th April 25th May - 31st May 26th July - 30th August 25th October - 1st November 20th December - 3rd January 2015 Discounts can only be applied up to 7 days after the time of booking - only one discount can be applied per booking Don’t forget our “Price Promise”.
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How to find us Follow the A38 from the Tamar Bridge and after approximately 10 miles, at the roundabout turn left. Following the Looe road signs, turn right onto the A387. Keep on this road which becomes the B3253. Travel through Looe town over the bridge and up the hill towards Polperro.
We’re on the left 1.25 miles from Looe bridge.
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www.dolphinholidays.co.uk Polperro Road, Looe, Cornwall PL13 2JR Telephone: 01503 262447 Fax: 01503 262760 E-mail: reception@tencreek.co.uk
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