Business North Harbour Conference Booklet 2016

2016 businessnh.org.nz

Welcome Business North Harbour welcomes you to our first conference.

The bi-annual conference was developed to provide North Harbour business owners with access to specialists and experts within specific business areas. The conference will also serve to help our businesses collaborate with one another, encourage ongoing communication and create the opportunity for new business connections.

Based on interest from our membership survey, our first conference is planned around Organisational Development – exploring how to attract and retain the right talent, and comply with human resources requirements. We want to celebrate this specialist field and show businesses how this function is a key tool to their organisational development success. This conference will equip you with the knowledge and expert advice to help align your business vision with the skills within your team. Our keynote speakers will share practical ways to engage your staff and show how, as a team, you can deliver your business targets.

We asked you to evaluate where your business has come from and where you see it going in the next 2 years, before coming to this conference. We also suggested that you should think about how you can achieve your goals and who you need to take with you on your journey.

Today, our speakers will address these topics. You will hear from Diane Edwards as she sets the tone for the day and talks you through practical steps to utilise your team and hit the target on your organisational goals.

Our exhibitors are here to provide advice on training, software, legal advice, payroll services, recruitment, and health and wellness, and to help you communicate better within your business. We have all the exhibitors’ information and contact details in this booklet, so be sure to make the most of your time and visit every stand.

We hope you enjoy your day!

Schedule 9:30am

Doors open

10:00–11:00am

Diane Edwards, General Manager People, Systems and Technology, Ports of Auckland

11:30am–12:30pm First Speaker: Imogene Lomax, General Manager, enableHR Attract and Retain Second Speaker: Lisa Hill, Managing Director, Eclipse Recruitment Third Speaker: Jo Nicol, Organisational Development Manager, Fletcher Building Q & A panel session 1:15–2:00pm First Speaker: Angelene Powell, Senior Manager People & Capability, Ports of Auckland Compliance Second Speaker: Annette Paul, Assessment Manager, WorkSafe NZ Third Speaker: Paul France, Branch Manager, ACC North Harbour Q & A panel session

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Keynote Speaker//10am Diane Edwards

Key points to note

General Manager People, Systems and Technology, Ports of Auckland Every business needs to understand how their business model works so that it can establish the right structure, implement efficient processes, and ensure that staff are focused on what will deliver the best outcomes for customers.

This is the essence of organisational development. This function is designed to support the business in areas that cannot necessarily be seen, but are essential for success.

Diane Edwards has won awards for organisational development in a number of companies, and will share some examples and lessons learned along the way, including her significant role in transforming the Ports of Auckland over the past 5 years. Diane will discuss the role of organisational development in setting up businesses for success, giving examples from her own experience of delivering effective organisational development initiatives. Diane will also provide a few tips and tricks for applying organisational development in both large and smaller organisations.

Diane is a member of Global Women, former Global Chair of the Women’s Forum of the International Association of Ports and Harbors, and a Co-Founder of the NZ chapter of the Women’s International Shipping and Trading Association.

She has also won multiple awards for herself and/or her company for Organisational Development and change projects she has worked on, including: • 2016 Women on Boards/Governance NZ – Gender Diversity in Leadership Award • 2016 Australasian Shared Service Excellence Award – People and Culture Creation • 2015 HRINZ Generalist of the Year • 2010 HRINZ Specialist of the Year • 1995 Inaugural EDS Award for Strategic Issues in Banking (Massey University) for her thesis on change in the financial services industry.

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Attract & Retain Speakers//11:30am The Attract & Retain panel will cover HR strategy for SMEs, the recruiting process (including how your business brand is utilised) and training and development pros and cons.

Imogene Lomax General Manager, enableHR Imogene will cover the importance of organisational development from an HR Business Partner perspective, exploring the strategic thinking businesses should consider before the recruitment stage. She will discuss this approach to setting organisational goals in terms of becoming a people-focused organisation, and using human resources to achieve these goals.

Imogene is passionate about helping New Zealand businesses drive higher growth and performance through their people, and creating safe and healthy workplaces for people to excel in. Her experience working in the HR, Health and Safety, IT, Telecommunications, Health, and Business Advisory industries across Australia and New Zealand, with roles in General Management, Information Technology, Sales Management, Marketing and Finance, allows Imogene to bring a broad and practical range of best practice approaches that clients can choose to apply to their own business, people and safety initiatives.

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Key points to note

​Lisa Hill

Key points to note

Managing Director, Eclipse Recruitment Lisa will share practical and realistic ways to attract the right people for your business, including the ideal recruitment process and the importance of communication, the role your employment brand plays in attracting people who fit, and what candidates tell us they want from their role/employer.

Lisa Hill established Eclipse Recruitment on the North Shore in June 2004 and in Auckland City in 2010. Having recruited for hundreds of employers, from SMEs to corporates, Lisa has extensive experience regarding what it takes to attract the right talent to your business, and a thorough understanding of what candidates are seeking. Lisa advises business owners and managers on individual recruitment strategies that are relevant and effective. She is passionate about helping employers achieve business success through their people.

Jo Nicol

Key points to note

Organisational Development Manager, Fletcher Building Jo will give us the pros and cons of training and development. She will explore how businesses need to consider diversity, culture and organisational changes in terms of their training needs. We will also hear her techniques for keeping staff engaged, and leveraging this engagement to drive organisational growth. Jo will also discuss the importance of growing great people, and talk about Fletcher Building’s approach to this.

Jo’s diverse background includes working in community organisations, being an entrepreneur, and recently working for large multinationals in the financial, manufacturing, construction and retail sectors. Jo is currently the Global Organisational Development Manager for Fletcher Building and leads learning for 19,000 people in 40 countries. She is a graduate of the NZ Global Woman Associate, a Harvard Business School short-course graduate, and a trainee International Coaching Federation (ICF) coach. Jo was awarded NZ HR Specialist and HR Person of the year for 2015, by HRINZ.

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Compliance Speakers//1:15pm The Compliance panel will discuss the Health & Safety Act and tools available to SMEs. We will also hear from ACC on programmes designed to get your workforce back on track post-injury.

Angelene Powell Senior Manager People & Capability, Ports of Auckland Angelene will cover what compliance looks like at senior management level. She will advise on how to plan ahead for changes to law and legislation, and will also discuss how the latest changes to the Health & Safety Act have affected human resource planning and management.

Angelene has 25 years’ experience in the shipping and port industry, working across a multitude of disciplines and roles including Operations, Logistics, Project Management, Commercial and People & Process. In her current role, she is the lead trainer for developmental programmes including Situational Leadership II and Belbin. She also manages the organisation’s Six Sigma programme. Her work in this area was recognised by the New Zealand Association of Training and Development in 2014, when she received both the NZATD National Learning and Development Innovation award and the Research award.

Angelene is an active member of the Women’s International Shipping and Trading Association, and the International Association of Ports and Harbors, and is part of the Global Women Breakthrough Leaders Alumni. She has a keen interest in developing diversity in the workplace and supporting individuals transitioning into leadership.

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Key points to note

Annette Paul

Key points to note

Assessment Manager, WorkSafe NZ Annette will cover how changes in the Health & Safety Act will affect SMEs, and what they need to do to be prepared. She will explore risks and hazards in the workplace and how everyone within a business has a role to play, from senior leaders to apprentices or people doing work experience for one day. She will also speak about collaboration between businesses and how they have a duty to each other’s employees in terms of health and safety. She will show you how important it is to have employee engagement in health and safety changes, and how WorkSafe can help.

Annette has been with WorkSafe since 2013, starting as an inspector focusing primarily on the manufacturing and construction sectors, and is now responsible for between five and eight inspectors. Prior to joining WorkSafe, Annette worked for the Ministry of Health as an analyst.

Key points to note

Paul France Branch Manager, ACC North Harbour Paul will cover how ACC manages claims, and how businesses can work with ACC to return their staff back to the workforce, as this has a significant role to play in productivity.

Paul began his career with ACC over 10 years ago in Hamilton. Through his innovative approach and determination to achieve great outcomes for customers, he quickly progressed within the organisation. He completed his studies at the University of Waikato, graduating with a major in Social Policy/Education Studies. A determined and motivated leader, Paul has quickly established strong connections with our local providers and businesses and looks forward to expanding these networks further with North Harbour.

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Exhibitors ACC

AccountabilityNet Ltd

Auckland Transport

Business North Harbour

C2U Ltd

Crystal Payroll

09 448 9905 / www.acc.co.nz Find out how ACC manages claims and how businesses can work with ACC in returning their staff back to the workforce, as this has a significant role to play in productivity.

0800 10 30 80 / www.at.govt.nz Talk about saving your employees money and time getting to work, and learn about flexi-working and other employee benefits that Auckland Transport can offer.

027 478 8928 / www.c2u.co.nz A boutique Human Resource Consulting business specialising in designing attraction, retention, change management, engagement, culture and reward and recognition programmes.

Eclipse Recruitment

09 478 0110 / www.eclipserecruitment.co.nz Specialists in the recruitment of Administration & Operations, Sales & Marketing, HR and Accounting & Finance roles to a senior management level. Eclipse also offers a specialised HR Consultancy and a suite of psychometric and skills-based assessments.

enableHR

0800 236 2253 / www.enableHR.co.nz Transform the way you manage your people and safety with enableHR. enableHR eases the challenges of managing people and empowers small businesses to deliver day-to-day HR and workplace health and safety with best practice processes.

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09 887 4758 / www.accountabilitynet.co.nz Learn how we work alongside our clients to ensure all of their accounting and tax compliance is managed so they can concentrate on growing their business.

09 968 2222 / www.businessnh.org.nz Talk to us about our upcoming C3 event if you need help with projects. We will also have information on employee benefits such as free transport, vehicle security, and business training workshops.

0800 799 899 / www.crystalpayroll.co.nz An online payroll system specifically designed for New Zealand businesses to use via the internet, just like your online banking system or Xero accounting programme. Ideal for businesses with 2–300 employees.

Employers Assistance

0800 15 8000 / www.employers.co.nz Employment Law, HR and Health & Safety systems in the cloud. Everything a business needs to manage HR and compliance issues, from hiring to firing, performance management and meeting your obligations under the new Health & Safety Act.

Excellence in People Management

021 074 4610 / www.eipm.co.nz Helping small businesses with all your employment and people-related needs, including recruitment, employment agreements, 90-day trials, disciplinary management, performance management, redundancy and restructuring, dismissals, personal grievances and mediations.

HR Profiling Solutions

iPayroll

Labyrinth Solutions

Learning Planet

Massey University

Outsmart Your Stress

Peace and Performance

Pure Healthcare Natural Therapies

09 448 1481 / www.allbacksosteo.com Osteopaths specialise in understanding how the efficiency of the body is being compromised, utilising their hands-on understanding of the tissue states, alongside orthopaedic testing and functional movement analysis.

09 414 2225 / www.purehealthcare.co.nz North Shore’s premier alternative healthcare facility, offering solutions for recurring injury and illness.

Our Pure Corporate Plan is a custom designed programme for your company to provide treatment and prevent of injury and illness, saving you money and increasing productivity.

SPM Solutions – Training

The Drug Detection Agency

The Online Business Academy

Tui Centre

0800 333 668 / www.hrprofilingsolutions.com Our versatile, user-friendly psychometric tools are suitable for individual, team, department and organisational applications. They empower you and your clients to get the best from people, improving performance and your bottom line.

0800 WEBSITE / www.website.co.nz See a live demo of the NEW Digital Communication Channel – a powerful marketing and communications platform that gives you the tools you need to better communicate in your business. Conference only offer – sign up for 12 months and get 6 months free!

0800 MASSEY / www.massey.ac.nz Massey University offers developmental pathways from workshops through to PhDs, supporting individual growth and organisational advancement. In partnership with IMNZ we can offer a full spectrum of professional training, programmes and qualifications.

09 392 0106 / www.spmsolutions.co.nz Targeted professional training and development to empower you and your key people. SPM Solutions training workshops will equip your team with practical skills, tools and templates that directly impact on their effectiveness within your business.

021 220 0313 www.theonlinebusinessacademy.com Education provider and event promoter of social media marketing, digital marketing and content marketing for business. We also run a social media conference every year – find out more at www.socialmediaconference.co.nz.

09 377 1517 / www.ipayroll.co.nz A secure payroll website that manages payments, deductions, leave and business records. Your employees can access their Payslip Kiosk via cellphone or computer with online timesheets and submit leave requests online. A free trial is available.

021 68 55 93 / www.learningplanet.co.nz Specialising in providing customer service, sales and leadership training ideal for one member of staff or hundreds, from an ever-growing library of high impact one-minute and ten-minute videos as well as learning modules. Save time by watching the content you need instantly.

027 505 9092 / www.moniqueknight.co.nz Stressors can be hazards in the workplace, and companies have a legal obligation to prevent and manage stress and its effects on employees. Monique provides specific ‘healthy work’ programmes to identify stressors, and develops a plan to eliminate, isolate or minimize them in ways that are cost effective and measureable.

0508 DRUGTEST / www.tdda.com Solution provider for all workplace drug and alcohol management including writing policies, management and staff training and drug and alcohol testing. TDDA works with clients to help create a safer workplace together.

0800 884 100 / www.tuicentre.co.nz The Tui Centre provides counselling, psychotherapy and vocational rehabilitation services across the Auckland region. We have a highly skilled team of therapists who work to assist people to build happier, healthier lives.

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Notes

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Upcoming events

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