new or significantly improved organisational / managerial processes) and marketing innovation (develop or introduce any new or significantly improved marketing methods). Table 22 presents the findings on training providers.
Product innovation Process innovation Organisational innovation Marketing innovation None
n % n % n % n % n %
Overall 163 50 146 44.8 112 34.4 161 49.4 58 17.8
WSQ TP 100 57.8 92 53.2 71 41.0 82 47.4 19 11.0
Non-WSQ TP 60 45.8 49 37.4 36 27.5 66 50.4 33 25.2
Overall, more than 80% (17.8% did not innovate in any of the above areas) of the TPs have innovated in at least one of the four areas. Half of them introduced new or significantly improved programmes and services in the last 12 months. A higher proportion of WSQ TPs than Non-WSQ TPs participated in all the four areas of innovation activities. 1 in 4 Non-WSQ TPs did not innovate in any of the four areas at all in the last 12 months. Lack of skilled personnel and cost constraints were cited as top challenges for TPs to adopt innovation. Compared to TPs that did not innovate at all, a larger proportion of training providers that innovated in all four areas reported an increase in business performance, see figure 9. Figure 9: Business innovation and business performance
6.5 AEs’ adoption of blended learning This section discusses the delivery modes and adoption of blended learning by AEs.
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